The table below looks at the statistics for ITIL skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 14 16 10
Rank change year-on-year
+2 -6
Permanent jobs citing ITIL 31 22 25
As % of all permanent IT jobs located in Croydon 13.14% 9.73% 11.90%
As % of the Processes & Methodologies category 16.76% 12.72% 15.53%
Number of salaries quoted 31 21 20
Average salary £30,500 £31,500 £31,500
Average salary % change year-on-year
-3.17% -
90% offered a salary of more than £24,000 £22,500 £23,400
10% offered a salary of more than £65,000 £47,500 £44,000
UK excluding London average salary £39,000 £40,000 £40,000
% change year-on-year
-2.50% -
ITIL
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
185 173 161
As % of all permanent IT jobs located in Croydon 78.39% 76.55% 76.67%
Number of salaries quoted 165 144 141
Average salary £46,500 £47,500 £40,000
Average salary % change year-on-year
-2.10% +18.75%
90% offered a salary of more than £29,500 £30,000 £23,500
10% offered a salary of more than £65,000 £65,000 £55,750
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITIL
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Croydon

ITIL
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Croydon region.

ITIL Salary Trend in Croydon

ITIL
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing ITIL across the Croydon region over the 3 months to 15 September 2014.

ITIL Salary Histogram in Croydon

ITIL
Top 30 Related IT Skills in Croydon

For the 6 months to 15 September 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 23 (39.66%) Windows
2 21 (36.21%) MS Office
3 19 (32.76%) Microsoft
4 16 (27.59%) Active Directory
4 16 (27.59%) ITIL V3
5 15 (25.86%) Windows 7
6 14 (24.14%) SLA
7 13 (22.41%) MS Excel
7 13 (22.41%) Service Management
7 13 (22.41%) Service Delivery
8 10 (17.24%) MS Exchange
9 9 (15.52%) Incident Management
9 9 (15.52%) Continuous Improvement
10 8 (13.79%) Lync
10 8 (13.79%) Stakeholder Management
11 7 (12.07%) Blackberry
11 7 (12.07%) Windows XP
11 7 (12.07%) Network Management
12 6 (10.34%) SQL
12 6 (10.34%) Remedy
12 6 (10.34%) Asset Management
12 6 (10.34%) Problem Management
13 5 (8.62%) Network Security
13 5 (8.62%) Performance Management
13 5 (8.62%) Wi-Fi
13 5 (8.62%) Telecoms
13 5 (8.62%) VB.NET
13 5 (8.62%) .NET
13 5 (8.62%) Cisco
13 5 (8.62%) ITIL Foundation Certificate

ITIL
Top Related IT Skills in Croydon by Category

For the 6 months to 15 September 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 10 (17.24%) MS Exchange
2 8 (13.79%) Lync
3 1 (1.72%) IBM Notes
3 1 (1.72%) CMS
3 1 (1.72%) Exchange Server 2003
3 1 (1.72%) Exchange Server 2007
Applications
1 21 (36.21%) MS Office
2 13 (22.41%) MS Excel
3 1 (1.72%) MS Visio
3 1 (1.72%) Acrobat
3 1 (1.72%) Maya
3 1 (1.72%) 3ds Max
3 1 (1.72%) MS PowerPoint
3 1 (1.72%) Photoshop
3 1 (1.72%) MS Project
Business Applications
1 2 (3.45%) Remedy ITSM
Cloud Services
1 1 (1.72%) Microsoft Azure
Communications & Networking
1 5 (8.62%) Wi-Fi
1 5 (8.62%) Network Security
2 4 (6.90%) Firewall
2 4 (6.90%) PBX
3 3 (5.17%) WAN
3 3 (5.17%) LAN
4 2 (3.45%) Wireless
4 2 (3.45%) Cisco ASA
5 1 (1.72%) NAS
5 1 (1.72%) FWSM
5 1 (1.72%) DHCP
5 1 (1.72%) TCP/IP
5 1 (1.72%) DNS
5 1 (1.72%) SAN
Database & Business Intelligence
1 2 (3.45%) Oracle Database
2 1 (1.72%) SQL Server
Development Applications
1 2 (3.45%) Oracle Forms
1 2 (3.45%) Oracle APEX
2 1 (1.72%) Visual Studio
2 1 (1.72%) Subversion
General
1 5 (8.62%) Telecoms
2 1 (1.72%) Finance
2 1 (1.72%) Games
2 1 (1.72%) Retail
Job Titles
1 27 (46.55%) Analyst
2 17 (29.31%) Service Analyst
2 17 (29.31%) Service Desk Analyst
3 15 (25.86%) Help Desk Support
4 11 (18.97%) 1st Line Support
5 10 (17.24%) Support Analyst
6 9 (15.52%) Service Manager
7 7 (12.07%) Help Desk Analyst
8 6 (10.34%) Help Desk Support Analyst
8 6 (10.34%) IT Support Analyst
8 6 (10.34%) IT Support
9 5 (8.62%) 1st Line Support Analyst
9 5 (8.62%) Contracts Manager
10 4 (6.90%) Service Desk Manager
10 4 (6.90%) Network Manager
10 4 (6.90%) Applications Support Analyst
10 4 (6.90%) Applications Support
10 4 (6.90%) Test Manager
10 4 (6.90%) Programme Manager
10 4 (6.90%) Programme Test Manager
Libraries, Frameworks & Software Standards
1 5 (8.62%) .NET
2 2 (3.45%) EDI
2 2 (3.45%) CGI
3 1 (1.72%) CSS
Miscellaneous
1 7 (12.07%) Blackberry
2 4 (6.90%) Firmware
3 1 (1.72%) PDA
3 1 (1.72%) CMDB
3 1 (1.72%) iPad
Operating Systems
1 23 (39.66%) Windows
2 15 (25.86%) Windows 7
3 7 (12.07%) Windows XP
4 3 (5.17%) UNIX
5 2 (3.45%) Windows Server 2008
5 2 (3.45%) Windows Server 2003
6 1 (1.72%) Windows Vista
6 1 (1.72%) Linux
6 1 (1.72%) Windows 2000
6 1 (1.72%) Windows 8
Processes & Methodologies
1 16 (27.59%) ITIL V3
2 13 (22.41%) Service Management
2 13 (22.41%) Service Delivery
3 9 (15.52%) Incident Management
3 9 (15.52%) Continuous Improvement
4 8 (13.79%) Stakeholder Management
5 7 (12.07%) Network Management
6 6 (10.34%) Asset Management
6 6 (10.34%) Problem Management
7 5 (8.62%) Performance Management
8 4 (6.90%) User Acceptance Testing
8 4 (6.90%) Test Management
8 4 (6.90%) Time Management
8 4 (6.90%) Service Desk Management
8 4 (6.90%) Line Management
8 4 (6.90%) PRINCE2
8 4 (6.90%) Supplier Management
8 4 (6.90%) Software Testing
9 3 (5.17%) Matrix Management
9 3 (5.17%) Change Management
Programming Languages
1 6 (10.34%) SQL
2 5 (8.62%) VB.NET
3 2 (3.45%) PL/SQL
Qualifications
1 5 (8.62%) ITIL Foundation Certificate
2 4 (6.90%) Security Cleared
2 4 (6.90%) ISTQB
2 4 (6.90%) Degree
2 4 (6.90%) CCNA
2 4 (6.90%) ISEB
2 4 (6.90%) Cisco Certification
2 4 (6.90%) ITIL Certification
3 3 (5.17%) SC Cleared
3 3 (5.17%) Network+ Certification
4 2 (3.45%) MCSE
4 2 (3.45%) Microsoft Certification
5 1 (1.72%) A+ Certification
5 1 (1.72%) MCSA
5 1 (1.72%) Avaya Certification
5 1 (1.72%) MOS
Quality Assurance & Compliance
1 14 (24.14%) SLA
System Software
1 16 (27.59%) Active Directory
2 1 (1.72%) Novell eDirectory
2 1 (1.72%) VMware Infrastructure
Systems Management
1 4 (6.90%) SCCM
2 2 (3.45%) CiscoWorks
3 1 (1.72%) Systems Management Server (SMS)
3 1 (1.72%) Backup Exec
3 1 (1.72%) ServiceCenter
Vendors
1 19 (32.76%) Microsoft
2 6 (10.34%) Remedy
3 5 (8.62%) Cisco
4 3 (5.17%) SolarWinds
4 3 (5.17%) Juniper
5 2 (3.45%) Oracle
5 2 (3.45%) Apple
5 2 (3.45%) CheckPoint
6 1 (1.72%) Acronis
6 1 (1.72%) F5
6 1 (1.72%) ServiceNow
6 1 (1.72%) Novell
6 1 (1.72%) Peregrine
6 1 (1.72%) Lotus
6 1 (1.72%) Adobe
6 1 (1.72%) HP
6 1 (1.72%) Avaya
6 1 (1.72%) Perforce
6 1 (1.72%) VMware
Croydon
DP Connect
Salary: £30 - £40 per annum
Posted: 6 days ago