The table below looks at the statistics for ITIL skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 13 13 12
Rank change year-on-year
0 -1
Permanent jobs citing ITIL 39 29 32
As % of all permanent IT jobs located in Croydon 15.79% 12.18% 14.81%
As % of the Processes & Methodologies category 20.97% 14.87% 19.39%
Number of salaries quoted 39 22 30
Average salary £25,000 £32,500 £33,500
Average salary % change year-on-year
-23.07% -2.98%
90% offered a salary of more than £24,000 £23,500 £23,500
10% offered a salary of more than £65,000 £47,250 £44,850
UK excluding London average salary £40,000 £40,000 £40,000
ITIL
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
186 195 165
As % of all permanent IT jobs located in Croydon 75.30% 81.93% 76.39%
Number of salaries quoted 160 159 156
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £25,000 £27,000 £25,600
10% offered a salary of more than £65,000 £70,000 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITIL
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Croydon

ITIL
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Croydon region.

ITIL Salary Trend in Croydon

ITIL
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing ITIL across the Croydon region over the 3 months to 24 October 2014.

ITIL Salary Histogram in Croydon

ITIL
Top 30 Related IT Skills in Croydon

For the 6 months to 24 October 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 24 (50.00%) Windows
2 22 (45.83%) MS Office
3 20 (41.67%) Microsoft
4 16 (33.33%) Active Directory
5 15 (31.25%) Windows 7
5 15 (31.25%) MS Excel
6 13 (27.08%) ITIL V3
7 11 (22.92%) MS Exchange
8 9 (18.75%) Service Management
8 9 (18.75%) Lync
9 8 (16.67%) Windows XP
10 6 (12.50%) Asset Management
10 6 (12.50%) Telecoms
10 6 (12.50%) Cisco
10 6 (12.50%) Service Delivery
10 6 (12.50%) Blackberry
11 5 (10.42%) SLA
11 5 (10.42%) VB.NET
11 5 (10.42%) .NET
11 5 (10.42%) Performance Management
11 5 (10.42%) Wi-Fi
11 5 (10.42%) Continuous Improvement
11 5 (10.42%) Network Management
11 5 (10.42%) ITIL Foundation Certificate
12 4 (8.33%) Firewall
12 4 (8.33%) Security Cleared
12 4 (8.33%) SQL
13 3 (6.25%) CiscoWorks
13 3 (6.25%) ISEB
13 3 (6.25%) Cisco Certification

ITIL
Top Related IT Skills in Croydon by Category

For the 6 months to 24 October 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.92%) MS Exchange
2 9 (18.75%) Lync
3 2 (4.17%) CMS
4 1 (2.08%) Exchange Server 2003
4 1 (2.08%) Exchange Server 2007
4 1 (2.08%) IBM Notes
Applications
1 22 (45.83%) MS Office
2 15 (31.25%) MS Excel
3 1 (2.08%) MS Visio
3 1 (2.08%) Acrobat
3 1 (2.08%) Maya
3 1 (2.08%) 3ds Max
3 1 (2.08%) MS PowerPoint
3 1 (2.08%) Photoshop
3 1 (2.08%) MS Project
Business Applications
1 2 (4.17%) Remedy ITSM
Cloud Services
1 1 (2.08%) Microsoft Azure
Communications & Networking
1 5 (10.42%) Wi-Fi
2 4 (8.33%) Firewall
3 3 (6.25%) Wireless
3 3 (6.25%) LAN
3 3 (6.25%) WAN
4 1 (2.08%) DHCP
4 1 (2.08%) TCP/IP
4 1 (2.08%) DNS
4 1 (2.08%) SAN
4 1 (2.08%) Network Security
4 1 (2.08%) Cisco ASA
4 1 (2.08%) NAS
Database & Business Intelligence
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) Visual Studio
1 1 (2.08%) Subversion
General
1 6 (12.50%) Telecoms
2 2 (4.17%) Finance
3 1 (2.08%) Games
3 1 (2.08%) Retail
Job Titles
1 25 (52.08%) Analyst
2 17 (35.42%) Service Analyst
3 16 (33.33%) Service Desk Analyst
4 14 (29.17%) Help Desk Support
5 13 (27.08%) 1st Line Support
6 8 (16.67%) Support Analyst
7 7 (14.58%) Help Desk Analyst
8 6 (12.50%) 1st Line Support Analyst
9 5 (10.42%) IT Support
9 5 (10.42%) Contracts Manager
9 5 (10.42%) Help Desk Support Analyst
9 5 (10.42%) IT Support Analyst
9 5 (10.42%) Service Manager
10 3 (6.25%) Technical Support
10 3 (6.25%) Network Engineer
10 3 (6.25%) Test Manager
10 3 (6.25%) Programme Manager
10 3 (6.25%) Technical Design Authority
10 3 (6.25%) Programme Test Manager
11 2 (4.17%) Avaya Specialist
Libraries, Frameworks & Software Standards
1 5 (10.42%) .NET
2 2 (4.17%) CGI
3 1 (2.08%) CSS
Miscellaneous
1 6 (12.50%) Blackberry
2 1 (2.08%) PDA
2 1 (2.08%) CMDB
2 1 (2.08%) iPad
Operating Systems
1 24 (50.00%) Windows
2 15 (31.25%) Windows 7
3 8 (16.67%) Windows XP
4 3 (6.25%) UNIX
5 2 (4.17%) Windows Server 2008
5 2 (4.17%) Windows Server 2003
6 1 (2.08%) Windows Vista
6 1 (2.08%) Linux
6 1 (2.08%) Windows 2000
6 1 (2.08%) Windows 8
Processes & Methodologies
1 13 (27.08%) ITIL V3
2 9 (18.75%) Service Management
3 6 (12.50%) Service Delivery
3 6 (12.50%) Asset Management
4 5 (10.42%) Performance Management
4 5 (10.42%) Network Management
4 5 (10.42%) Continuous Improvement
5 3 (6.25%) Matrix Management
5 3 (6.25%) User Acceptance Testing
5 3 (6.25%) Test Management
5 3 (6.25%) Software Testing
5 3 (6.25%) ITSM
5 3 (6.25%) Stakeholder Management
5 3 (6.25%) PRINCE2
6 2 (4.17%) Change Management
6 2 (4.17%) Incident Management
7 1 (2.08%) Load Balancing
7 1 (2.08%) Information Management
7 1 (2.08%) Document Management
7 1 (2.08%) Disaster Recovery
Programming Languages
1 5 (10.42%) VB.NET
2 4 (8.33%) SQL
Qualifications
1 5 (10.42%) ITIL Foundation Certificate
2 4 (8.33%) Security Cleared
3 3 (6.25%) ISTQB
3 3 (6.25%) SC Cleared
3 3 (6.25%) CCNA
3 3 (6.25%) ISEB
3 3 (6.25%) Cisco Certification
4 2 (4.17%) Avaya Certification
5 1 (2.08%) Network+ Certification
5 1 (2.08%) CCSE
5 1 (2.08%) MCSE
5 1 (2.08%) CCNP
5 1 (2.08%) Microsoft Certification
5 1 (2.08%) A+ Certification
5 1 (2.08%) Check Point Certification
5 1 (2.08%) ITIL Certification
Quality Assurance & Compliance
1 5 (10.42%) SLA
System Software
1 16 (33.33%) Active Directory
2 3 (6.25%) Firmware
3 1 (2.08%) Novell eDirectory
3 1 (2.08%) VMware Infrastructure
Systems Management
1 3 (6.25%) CiscoWorks
2 2 (4.17%) SCCM
3 1 (2.08%) Systems Management Server (SMS)
3 1 (2.08%) Backup Exec
3 1 (2.08%) ServiceCenter
Vendors
1 20 (41.67%) Microsoft
2 6 (12.50%) Cisco
3 3 (6.25%) Juniper
3 3 (6.25%) CheckPoint
3 3 (6.25%) SolarWinds
4 2 (4.17%) Remedy
4 2 (4.17%) HP
4 2 (4.17%) Avaya
4 2 (4.17%) Apple
5 1 (2.08%) Adobe
5 1 (2.08%) Novell
5 1 (2.08%) Peregrine
5 1 (2.08%) Lotus
5 1 (2.08%) Perforce
5 1 (2.08%) VMware
5 1 (2.08%) Barracuda Networks
5 1 (2.08%) Riverbed
5 1 (2.08%) Aruba
5 1 (2.08%) Acronis
5 1 (2.08%) ServiceNow
Croydon
Capita - ITIN
Salary: £75000.00 - £80000.00 per annum + car allowance
Posted: 7 hours ago
Croydon, Surrey
Coal IT Services
Salary: From £24,000 to £26,000 per annum
Posted: Yesterday
Croydon, Surrey
Austin Fraser
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: Yesterday
Croydon, Surrey
Austin Fraser
Salary: £40000.00 per annum + Excellent Benefits
Posted: Yesterday
Croydon, Surrey
Capita
Salary: Healthcare
Posted: 5 days ago
Croydon
Capita - ITIN
Salary: £44000 - £46000 per annum + Healthcare
Posted: 7 days ago