The table below looks at the statistics for ITIL skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 10 11 18
Rank change year-on-year
+1 +7
Permanent jobs citing ITIL 31 40 37
As % of all permanent IT jobs located in Croydon 14.76% 13.75% 10.57%
As % of the Processes & Methodologies category 19.75% 16.60% 13.65%
Number of salaries quoted 31 27 36
Average salary £25,000 £35,000 £33,250
Average salary % change year-on-year
-28.57% +5.26%
90% offered a salary of more than £24,000 £23,500 £23,500
10% offered a salary of more than £47,500 £47,500 £56,250
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%
ITIL
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
157 241 271
As % of all permanent IT jobs located in Croydon 74.76% 82.82% 77.43%
Number of salaries quoted 135 194 248
Average salary £47,500 £45,000 £50,000
Average salary % change year-on-year
+5.55% -10.00%
90% offered a salary of more than £25,000 £30,000 £26,000
10% offered a salary of more than £58,500 £70,000 £56,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITIL
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Croydon

ITIL
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Croydon region.

ITIL Salary Trend in Croydon

ITIL
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing ITIL across the Croydon region over the 3 months to 28 November 2014.

ITIL Salary Histogram in Croydon

ITIL
Top 30 Related IT Skills in Croydon

For the 6 months to 28 November 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 32 (56.14%) Windows
2 29 (50.88%) Microsoft
3 27 (47.37%) MS Office
4 21 (36.84%) Active Directory
4 21 (36.84%) Windows 7
5 20 (35.09%) MS Excel
6 16 (28.07%) MS Exchange
7 15 (26.32%) ITIL V3
8 14 (24.56%) Lync
9 9 (15.79%) Windows XP
10 8 (14.04%) Service Management
11 7 (12.28%) Service Delivery
11 7 (12.28%) Cisco
11 7 (12.28%) Blackberry
12 6 (10.53%) ITIL Foundation Certificate
12 6 (10.53%) Firewall
12 6 (10.53%) Asset Management
13 5 (8.77%) Wi-Fi
13 5 (8.77%) Telecoms
13 5 (8.77%) SLA
13 5 (8.77%) WAN
13 5 (8.77%) VB.NET
13 5 (8.77%) .NET
13 5 (8.77%) Network Management
13 5 (8.77%) Continuous Improvement
13 5 (8.77%) Windows Server 2008
13 5 (8.77%) Performance Management
14 4 (7.02%) VMware Infrastructure
14 4 (7.02%) Marketing
14 4 (7.02%) Email Marketing

ITIL
Top Related IT Skills in Croydon by Category

For the 6 months to 28 November 2014, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 16 (28.07%) MS Exchange
2 14 (24.56%) Lync
3 2 (3.51%) IIS
3 2 (3.51%) CMS
4 1 (1.75%) Exchange Server 2003
4 1 (1.75%) Exchange Server 2007
4 1 (1.75%) IBM Notes
Applications
1 27 (47.37%) MS Office
2 20 (35.09%) MS Excel
3 1 (1.75%) MS Visio
3 1 (1.75%) Acrobat
3 1 (1.75%) Maya
3 1 (1.75%) 3ds Max
3 1 (1.75%) MS PowerPoint
3 1 (1.75%) Photoshop
3 1 (1.75%) MS Project
Business Applications
1 2 (3.51%) Dynamics CRM
1 2 (3.51%) Remedy ITSM
Cloud Services
1 4 (7.02%) SaaS
2 2 (3.51%) Office 365
3 1 (1.75%) Microsoft Azure
Communications & Networking
1 6 (10.53%) Firewall
2 5 (8.77%) Wi-Fi
2 5 (8.77%) WAN
3 3 (5.26%) LAN
3 3 (5.26%) Wireless
3 3 (5.26%) Network Security
4 2 (3.51%) Internet
4 2 (3.51%) MPLS
5 1 (1.75%) PBX
5 1 (1.75%) DHCP
5 1 (1.75%) TCP/IP
5 1 (1.75%) DNS
5 1 (1.75%) SAN
5 1 (1.75%) Cisco ASA
5 1 (1.75%) NAS
5 1 (1.75%) PABX
Database & Business Intelligence
1 1 (1.75%) SQL Server
Development Applications
1 1 (1.75%) Visual Studio
1 1 (1.75%) Subversion
General
1 5 (8.77%) Telecoms
2 4 (7.02%) Back Office
2 4 (7.02%) Marketing
3 2 (3.51%) Finance
4 1 (1.75%) Games
4 1 (1.75%) Retail
Job Titles
1 32 (56.14%) Analyst
2 20 (35.09%) Service Analyst
3 19 (33.33%) Service Desk Analyst
4 16 (28.07%) 1st Line Support
5 13 (22.81%) Help Desk Support
6 10 (17.54%) Support Analyst
7 8 (14.04%) Help Desk Analyst
8 7 (12.28%) 1st Line Support Analyst
9 6 (10.53%) IT Support
9 6 (10.53%) Service Manager
9 6 (10.53%) Help Desk Support Analyst
9 6 (10.53%) IT Support Analyst
10 5 (8.77%) Contracts Manager
11 3 (5.26%) Technical Support
11 3 (5.26%) Network Engineer
12 2 (3.51%) Support Specialist
12 2 (3.51%) Applications Support
12 2 (3.51%) Information Manager
12 2 (3.51%) Information Security Manager
12 2 (3.51%) Information Analyst
Libraries, Frameworks & Software Standards
1 5 (8.77%) .NET
2 1 (1.75%) CSS
2 1 (1.75%) CGI
Miscellaneous
1 7 (12.28%) Blackberry
2 4 (7.02%) Analytical Skills
3 2 (3.51%) Management Information System
3 2 (3.51%) Mathematics
3 2 (3.51%) Computer Science
4 1 (1.75%) CMDB
4 1 (1.75%) iPad
4 1 (1.75%) PDA
Operating Systems
1 32 (56.14%) Windows
2 21 (36.84%) Windows 7
3 9 (15.79%) Windows XP
4 5 (8.77%) Windows Server 2008
5 3 (5.26%) Windows Server 2003
5 3 (5.26%) Linux
5 3 (5.26%) UNIX
6 2 (3.51%) CentOS
7 1 (1.75%) Windows 8
7 1 (1.75%) Windows Server 2012
7 1 (1.75%) Windows 2000
7 1 (1.75%) Windows Vista
Processes & Methodologies
1 15 (26.32%) ITIL V3
2 8 (14.04%) Service Management
3 7 (12.28%) Service Delivery
4 6 (10.53%) Asset Management
5 5 (8.77%) Continuous Improvement
5 5 (8.77%) Network Management
5 5 (8.77%) Performance Management
6 4 (7.02%) Email Marketing
6 4 (7.02%) E-Commerce
7 3 (5.26%) PRINCE2
7 3 (5.26%) Information Management
7 3 (5.26%) Disaster Recovery
7 3 (5.26%) ITSM
7 3 (5.26%) Incident Management
8 2 (3.51%) Business Continuity
8 2 (3.51%) Information Security
8 2 (3.51%) Data Protection
8 2 (3.51%) Matrix Management
8 2 (3.51%) Data Security
8 2 (3.51%) Risk Management
Programming Languages
1 5 (8.77%) VB.NET
2 4 (7.02%) SQL
3 1 (1.75%) R
Qualifications
1 6 (10.53%) ITIL Foundation Certificate
2 3 (5.26%) Security Cleared
2 3 (5.26%) CCNA
2 3 (5.26%) Cisco Certification
2 3 (5.26%) Microsoft Certification
3 2 (3.51%) MCSE
3 2 (3.51%) ITIL Certification
3 2 (3.51%) Avaya Certification
3 2 (3.51%) CISSP
3 2 (3.51%) Degree
3 2 (3.51%) SC Cleared
4 1 (1.75%) MCP
4 1 (1.75%) Network+ Certification
4 1 (1.75%) CCSE
4 1 (1.75%) ISTQB
4 1 (1.75%) MCSA
4 1 (1.75%) CCNP
4 1 (1.75%) ISEB
4 1 (1.75%) A+ Certification
4 1 (1.75%) Check Point Certification
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 2 (3.51%) ISO/IEC 27001
System Software
1 21 (36.84%) Active Directory
2 4 (7.02%) VMware Infrastructure
3 3 (5.26%) Firmware
4 2 (3.51%) vSphere
4 2 (3.51%) VMware ESXi
5 1 (1.75%) Novell eDirectory
Systems Management
1 3 (5.26%) CiscoWorks
2 2 (3.51%) Backup Exec
2 2 (3.51%) ZABBIX
3 1 (1.75%) SolarWinds Orion
3 1 (1.75%) McAfee ePO
3 1 (1.75%) WSUS
3 1 (1.75%) ServiceCenter
3 1 (1.75%) SCCM
3 1 (1.75%) SCOM
3 1 (1.75%) Systems Management Server (SMS)
3 1 (1.75%) BMC PATROL
3 1 (1.75%) NetBackup
Vendors
1 29 (50.88%) Microsoft
2 7 (12.28%) Cisco
3 4 (7.02%) VMware
3 4 (7.02%) Apple
3 4 (7.02%) SolarWinds
4 3 (5.26%) CheckPoint
4 3 (5.26%) Adobe
4 3 (5.26%) Avaya
4 3 (5.26%) Juniper
5 2 (3.51%) HP
5 2 (3.51%) Dell
5 2 (3.51%) Remedy
6 1 (1.75%) McAfee
6 1 (1.75%) Perforce
6 1 (1.75%) Aruba
6 1 (1.75%) Acronis
6 1 (1.75%) ServiceNow
6 1 (1.75%) Meraki
6 1 (1.75%) BMC
6 1 (1.75%) Novell
Croydon, Surrey
FT Select
Salary: From £40,000 to £45,000 per annum plus benefits
Posted: Yesterday
Croydon, Surrey
FT Select
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: Yesterday
Croydon, Surrey
Coal IT Services
Salary: From £22,000 to £26,000 per annum + benefits
Posted: 3 days ago
Croydon, Surrey
Coal IT Services
Salary: From £25,000 to £29,000 per annum + benefits
Posted: 3 days ago