The table below looks at the statistics for ITIL skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 17 18 25
Rank change year-on-year
+1 +7
Permanent jobs citing ITIL 20 32 16
As % of all permanent IT jobs located in Croydon 10.53% 12.26% 5.54%
As % of the Processes & Methodologies category 14.60% 13.85% 7.48%
Number of salaries quoted 18 28 10
Average salary £25,500 £45,000 £42,000
Average salary % change year-on-year
-43.33% +7.14%
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITIL
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
137 231 214
As % of all permanent IT jobs located in Croydon 72.11% 88.51% 74.05%
Number of salaries quoted 122 186 192
Average salary £42,660 £47,500 £48,000
Average salary % change year-on-year
-10.18% -1.04%
90% offered a salary of more than £25,500 £27,500 £30,000
10% offered a salary of more than £65,000 £67,500 £59,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITIL
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Croydon

ITIL
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Croydon region.

ITIL Salary Trend in Croydon

ITIL
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing ITIL across the Croydon region over the 3 months to 29 May 2015.

ITIL Salary Histogram in Croydon

ITIL
Top 30 Related IT Skills in Croydon

For the 6 months to 29 May 2015, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 35 (58.33%) Windows
2 31 (51.67%) Microsoft
3 26 (43.33%) Active Directory
4 25 (41.67%) Windows 7
5 24 (40.00%) MS Office
6 18 (30.00%) Service Management
6 18 (30.00%) VMware
7 17 (28.33%) MS Exchange
7 17 (28.33%) Lync
8 16 (26.67%) Service Delivery
9 13 (21.67%) Citrix
9 13 (21.67%) MS Excel
9 13 (21.67%) SQL
10 11 (18.33%) VMware Infrastructure
10 11 (18.33%) Analytical Skills
11 10 (16.67%) Management Information System
11 10 (16.67%) VoIP
11 10 (16.67%) SLA
12 9 (15.00%) E-Commerce
12 9 (15.00%) CRM
12 9 (15.00%) Back Office
12 9 (15.00%) Marketing
12 9 (15.00%) Email Marketing
12 9 (15.00%) SaaS
13 8 (13.33%) Windows Server 2008
13 8 (13.33%) ITIL V3
13 8 (13.33%) ITIL Foundation Certificate
13 8 (13.33%) Degree
14 7 (11.67%) Firewall
14 7 (11.67%) Dell

ITIL
Top Related IT Skills in Croydon by Category

For the 6 months to 29 May 2015, IT jobs across the Croydon region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 17 (28.33%) MS Exchange
1 17 (28.33%) Lync
2 7 (11.67%) IIS
3 1 (1.67%) SharePoint
Applications
1 24 (40.00%) MS Office
2 13 (21.67%) MS Excel
Business Applications
1 7 (11.67%) Dynamics CRM
Cloud Services
1 9 (15.00%) SaaS
2 7 (11.67%) Office 365
Communications & Networking
1 10 (16.67%) VoIP
2 7 (11.67%) Firewall
2 7 (11.67%) Internet
2 7 (11.67%) MPLS
2 7 (11.67%) WAN
3 4 (6.67%) PABX
3 4 (6.67%) Network Security
3 4 (6.67%) DHCP
3 4 (6.67%) TCP/IP
3 4 (6.67%) DNS
4 3 (5.00%) PBX
5 1 (1.67%) SAN
General
1 9 (15.00%) Back Office
1 9 (15.00%) Marketing
2 4 (6.67%) Finance
3 3 (5.00%) Telecoms
4 2 (3.33%) Pharmaceutical
5 1 (1.67%) Local Government
5 1 (1.67%) Billing
Job Titles
1 21 (35.00%) Analyst
2 15 (25.00%) 2nd Line Support
3 11 (18.33%) Service Manager
4 8 (13.33%) 2nd Line Support Engineer
4 8 (13.33%) Service Desk Analyst
4 8 (13.33%) 1st Line Support
4 8 (13.33%) Support Engineer
4 8 (13.33%) Service Analyst
5 7 (11.67%) Support Analyst
5 7 (11.67%) Help Desk Support
6 5 (8.33%) Services Delivery Manager
6 5 (8.33%) Delivery Manager
6 5 (8.33%) IT Support
7 4 (6.67%) 1st Line Support Analyst
7 4 (6.67%) Service Desk Manager
7 4 (6.67%) Help Desk Support Analyst
7 4 (6.67%) IT Support Analyst
7 4 (6.67%) Help Desk Analyst
8 3 (5.00%) Project Manager
8 3 (5.00%) Help Desk Manager
Libraries, Frameworks & Software Standards
1 2 (3.33%) XACML
1 2 (3.33%) Java EE
1 2 (3.33%) SAML
1 2 (3.33%) Web Services
Miscellaneous
1 11 (18.33%) Analytical Skills
2 10 (16.67%) Management Information System
3 4 (6.67%) Replication
4 3 (5.00%) Computer Science
5 2 (3.33%) Data Centre
6 1 (1.67%) Clustering
6 1 (1.67%) Enterprise Software
6 1 (1.67%) Performance Metrics
Operating Systems
1 35 (58.33%) Windows
2 25 (41.67%) Windows 7
3 8 (13.33%) Windows Server 2008
4 7 (11.67%) Linux
4 7 (11.67%) CentOS
5 4 (6.67%) Windows 8
6 1 (1.67%) Windows Server 2003
6 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 18 (30.00%) Service Management
2 16 (26.67%) Service Delivery
3 9 (15.00%) E-Commerce
3 9 (15.00%) CRM
3 9 (15.00%) Email Marketing
4 8 (13.33%) ITIL V3
5 7 (11.67%) PRINCE2
5 7 (11.67%) Data Protection
6 6 (10.00%) Problem Management
6 6 (10.00%) Incident Management
6 6 (10.00%) Information Security
7 4 (6.67%) Root Cause Analysis
7 4 (6.67%) Agile Software Development
7 4 (6.67%) Disaster Recovery
8 3 (5.00%) Change Management
8 3 (5.00%) Process Management
8 3 (5.00%) User Acceptance Testing
8 3 (5.00%) Continuous Improvement
8 3 (5.00%) SDLC
9 2 (3.33%) People Management
Programming Languages
1 13 (21.67%) SQL
2 3 (5.00%) Java
2 3 (5.00%) R
3 2 (3.33%) PL/SQL
4 1 (1.67%) VB
4 1 (1.67%) JavaScript
4 1 (1.67%) C#
4 1 (1.67%) COBOL
4 1 (1.67%) VB6
Qualifications
1 8 (13.33%) ITIL Foundation Certificate
1 8 (13.33%) Degree
2 6 (10.00%) ITIL Certification
3 5 (8.33%) Microsoft Certification
4 4 (6.67%) MCITP
4 4 (6.67%) VMware Certified Professional (VCP)
4 4 (6.67%) CISSP
4 4 (6.67%) Cisco Certification
4 4 (6.67%) CCNA
4 4 (6.67%) MCSE
Quality Assurance & Compliance
1 10 (16.67%) SLA
2 2 (3.33%) ISO/IEC 27001
3 1 (1.67%) ISO 9001
3 1 (1.67%) QA
3 1 (1.67%) Data Quality
System Software
1 26 (43.33%) Active Directory
2 11 (18.33%) VMware Infrastructure
3 7 (11.67%) VMware ESXi
3 7 (11.67%) vSphere
Systems Management
1 7 (11.67%) ZABBIX
2 2 (3.33%) OpenSSO
2 2 (3.33%) SCCM
Vendors
1 31 (51.67%) Microsoft
2 18 (30.00%) VMware
3 13 (21.67%) Citrix
4 7 (11.67%) Dell
4 7 (11.67%) Apple
4 7 (11.67%) Adobe
5 5 (8.33%) Avaya
6 4 (6.67%) Oracle
7 3 (5.00%) Cisco
7 3 (5.00%) ServiceNow
7 3 (5.00%) Meraki
8 2 (3.33%) ForgeRock
8 2 (3.33%) Ericsson
8 2 (3.33%) Siemens
8 2 (3.33%) Sun
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