The table below looks at the statistics for the IT Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 34 36 34
Rank change year-on-year
+2 -2
Permanent jobs requiring an IT Support 6 2 1
As % of all permanent IT jobs located in Croydon 2.45% 0.88% 0.50%
As % of the Job Titles category 2.50% 0.90% 0.53%
Number of salaries quoted 6 2 1
Average salary £24,000 £24,750 £33,000
Average salary % change year-on-year
-3.03% -25.00%
UK excluding London average salary £25,000 £23,500 £25,250
% change year-on-year
+6.38% -6.93%
IT Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
240 223 189
As % of all permanent IT jobs located in Croydon 97.96% 98.67% 94.03%
Number of salaries quoted 200 184 174
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £24,000 £23,100 £24,000
10% offered a salary of more than £60,000 £70,000 £53,963
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Croydon

IT Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Croydon region.

IT Support Salary Trend in Croydon

IT Support
Top 30 Related IT Skills in Croydon

For the 6 months to 30 September 2014, IT jobs across the Croydon region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 13 (100.00%) Windows
2 8 (61.54%) MS Excel
2 8 (61.54%) Active Directory
3 7 (53.85%) MS Office
3 7 (53.85%) Windows Server 2008
4 5 (38.46%) ITIL Foundation Certificate
4 5 (38.46%) Windows 7
4 5 (38.46%) ITIL
4 5 (38.46%) Windows Server 2003
5 4 (30.77%) Microsoft
6 3 (23.08%) Windows XP
6 3 (23.08%) EPoS
6 3 (23.08%) Chip and PIN
7 2 (15.38%) Legal
7 2 (15.38%) MS Exchange
7 2 (15.38%) VoIP
8 1 (7.69%) TCP/IP
8 1 (7.69%) LAN
8 1 (7.69%) SQL
8 1 (7.69%) Citrix
8 1 (7.69%) Sage
8 1 (7.69%) Symantec
8 1 (7.69%) Sophos
8 1 (7.69%) Blackberry Enterprise Server
8 1 (7.69%) NetScreen
8 1 (7.69%) Service Delivery
8 1 (7.69%) Disaster Recovery
8 1 (7.69%) Firewall
8 1 (7.69%) Risk Management
8 1 (7.69%) Terminal Services

IT Support
Top Related IT Skills in Croydon by Category

For the 6 months to 30 September 2014, IT jobs across the Croydon region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) MS Exchange
2 1 (7.69%) Blackberry Enterprise Server
2 1 (7.69%) OnBase
Applications
1 8 (61.54%) MS Excel
2 7 (53.85%) MS Office
Communications & Networking
1 2 (15.38%) VoIP
2 1 (7.69%) TCP/IP
2 1 (7.69%) NetScreen
2 1 (7.69%) Firewall
2 1 (7.69%) LAN
General
1 2 (15.38%) Legal
Miscellaneous
1 3 (23.08%) EPoS
1 3 (23.08%) Chip and PIN
2 1 (7.69%) Digital Media
Operating Systems
1 13 (100.00%) Windows
2 7 (53.85%) Windows Server 2008
3 5 (38.46%) Windows 7
3 5 (38.46%) Windows Server 2003
4 3 (23.08%) Windows XP
5 1 (7.69%) Windows Vista
5 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 5 (38.46%) ITIL
2 1 (7.69%) Service Delivery
2 1 (7.69%) Disaster Recovery
2 1 (7.69%) Risk Management
2 1 (7.69%) Network Architecture
2 1 (7.69%) Mentoring
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 5 (38.46%) ITIL Foundation Certificate
System Software
1 8 (61.54%) Active Directory
2 1 (7.69%) Terminal Services
Vendors
1 4 (30.77%) Microsoft
2 1 (7.69%) Citrix
2 1 (7.69%) Sage
2 1 (7.69%) Symantec
2 1 (7.69%) Sophos
Croydon, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 6 days ago
Croydon
Quantica Technology - London
Salary: £25000 - £27000 per annum
Posted: 21 days ago
Croydon
Recruitment Genius
Salary: £21000 - £25000 per annum
Posted: 27 days ago