The table below looks at the statistics for ITSM skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
London / Croydon
Rank 24 43 -
Rank change year-on-year
+19 -
Permanent jobs citing ITSM 9 2 0
As % of all permanent IT jobs located in Croydon 4.69% 0.77% -
As % of the Processes & Methodologies category 5.63% 0.96% -
Number of salaries quoted 9 1 0
Median salary £41,500 £45,000 -
Median salary % change year-on-year
-7.77% -
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
160 208 156
As % of all permanent IT jobs located in Croydon 83.33% 80.31% 80.41%
Number of salaries quoted 143 191 134
Median salary £50,500 £52,500 £47,500
Median salary % change year-on-year
-3.80% +10.52%
90% offered a salary of more than £28,766 £35,200 £24,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Croydon

ITSM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Croydon region.

ITSM Salary Trend in Croydon

ITSM
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing ITSM across the Croydon region over the 3 months to 19 January 2017.

ITSM Salary Histogram in Croydon

ITSM
Top 30 Related IT Skills in Croydon

For the 6 months to 19 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for ITSM.

1 12 (100.00%) ITIL
2 9 (75.00%) Service Management
3 8 (66.67%) Service Delivery
4 7 (58.33%) ServiceNow
5 6 (50.00%) Software Licensing
5 6 (50.00%) SC Cleared
5 6 (50.00%) Security Cleared
6 5 (41.67%) Asset Management
6 5 (41.67%) Disaster Recovery
6 5 (41.67%) ITIL Foundation Certificate
7 4 (33.33%) Line Management
7 4 (33.33%) Configuration Management
7 4 (33.33%) Microsoft
7 4 (33.33%) ITIL Certification
8 3 (25.00%) SLA
8 3 (25.00%) Continuous Improvement
8 3 (25.00%) Supplier Management
8 3 (25.00%) Software Asset Management
8 3 (25.00%) Internal Audit
8 3 (25.00%) Service Design
9 2 (16.67%) Analytical Skills
9 2 (16.67%) Performance Metrics
9 2 (16.67%) Power BI
9 2 (16.67%) Incident Management
9 2 (16.67%) Stakeholder Management
9 2 (16.67%) Process Improvement
9 2 (16.67%) GAP Analysis
9 2 (16.67%) MS Excel
10 1 (8.33%) Oracle
10 1 (8.33%) Autodesk

ITSM
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) CMS
Applications
1 2 (16.67%) MS Excel
Database & Business Intelligence
1 2 (16.67%) Power BI
General
1 1 (8.33%) Finance
1 1 (8.33%) Marketing
Job Titles
1 3 (25.00%) IT Manager
1 3 (25.00%) Software Asset Manager
1 3 (25.00%) Software Manager
2 2 (16.67%) Analyst
2 2 (16.67%) IT Analyst
2 2 (16.67%) Process Analyst
2 2 (16.67%) Report Analyst
2 2 (16.67%) Software Licensing Manager
3 1 (8.33%) Service Manager
Miscellaneous
1 2 (16.67%) Analytical Skills
1 2 (16.67%) Performance Metrics
2 1 (8.33%) Management Information System
Processes & Methodologies
1 12 (100.00%) ITIL
2 9 (75.00%) Service Management
3 8 (66.67%) Service Delivery
4 6 (50.00%) Software Licensing
5 5 (41.67%) Asset Management
5 5 (41.67%) Disaster Recovery
6 4 (33.33%) Configuration Management
6 4 (33.33%) Line Management
7 3 (25.00%) Continuous Improvement
7 3 (25.00%) Internal Audit
7 3 (25.00%) Service Design
7 3 (25.00%) Software Asset Management
7 3 (25.00%) Supplier Management
8 2 (16.67%) GAP Analysis
8 2 (16.67%) Incident Management
8 2 (16.67%) Process Improvement
8 2 (16.67%) Stakeholder Management
9 1 (8.33%) Data Analysis
9 1 (8.33%) IT Governance
9 1 (8.33%) Problem Management
Qualifications
1 6 (50.00%) SC Cleared
1 6 (50.00%) Security Cleared
2 5 (41.67%) ITIL Foundation Certificate
3 4 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
Vendors
1 7 (58.33%) ServiceNow
2 4 (33.33%) Microsoft
3 1 (8.33%) Adobe
3 1 (8.33%) Autodesk
3 1 (8.33%) Oracle
3 1 (8.33%) VMware