The first table below looks at the demand for ITSM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 39 37 -
Rank change year-on-year
-2 -
Permanent jobs citing ITSM 1 1 0
As % of all permanent IT jobs located in Croydon 0.49% 0.40% -
As % of the Processes & Methodologies category 0.61% 0.56% -
Number of salaries quoted 1 1 0
Average salary £38,500 £31,500 -
Average salary % change year-on-year
+22.22% -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
165 177 263
As % of all permanent IT jobs located in Croydon 81.28% 70.24% 86.51%
Number of salaries quoted 137 151 234
Average salary £45,750 £45,000 £40,000
Average salary % change year-on-year
+1.66% +12.50%
90% offered a salary of more than £32,500 £32,950 £26,450
10% offered a salary of more than £59,000 £61,600 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
London

ITSM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Croydon

ITSM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Croydon region.

ITSM Salary Trend in Croydon

ITSM
Top 8 Related IT Skills in Croydon

For the 6 months to 28 July 2014, IT jobs across the Croydon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 1 (100.00%) ITIL
1 1 (100.00%) ITIL Certification
1 1 (100.00%) Remedy
1 1 (100.00%) Service Management
1 1 (100.00%) Finance
1 1 (100.00%) CMDB
1 1 (100.00%) Remedy ITSM
1 1 (100.00%) ServiceNow

ITSM
Top Related IT Skills in Croydon by Category

For the 6 months to 28 July 2014, IT jobs across the Croydon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 1 (100.00%) Remedy ITSM
General
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Administrator
Miscellaneous
1 1 (100.00%) CMDB
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) ITIL Certification
Vendors
1 1 (100.00%) Remedy
1 1 (100.00%) ServiceNow