The table below looks at the statistics for ITSM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 46 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 1 0 0
As % of all permanent IT jobs located in Croydon 0.37% - -
As % of the Processes & Methodologies category 0.47% - -
Number of salaries quoted 1 0 0
Average salary £45,000 - -
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
213 159 265
As % of all permanent IT jobs located in Croydon 78.60% 79.90% 90.75%
Number of salaries quoted 191 136 216
Average salary £55,000 £47,500 £45,000
Average salary % change year-on-year
+15.78% +5.55%
90% offered a salary of more than £35,500 £24,000 £30,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Croydon

ITSM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Croydon region.

ITSM Salary Trend in Croydon

ITSM
Top 23 Related IT Skills in Croydon

For the 6 months to 5 February 2016, IT jobs across the Croydon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 3 (75.00%) Remedy
2 3 (75.00%) Remedy ITSM
2 3 (75.00%) Analytical Skills
3 2 (50.00%) MS Office
3 2 (50.00%) Data Migration
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) Project Management
3 2 (50.00%) MS Excel
3 2 (50.00%) Microsoft
3 2 (50.00%) ITIL Certification
3 2 (50.00%) Service Delivery
3 2 (50.00%) Back Office
3 2 (50.00%) Migration
4 1 (25.00%) Incident Management
4 1 (25.00%) CMDB
4 1 (25.00%) Problem Management
4 1 (25.00%) Finance
4 1 (25.00%) CRM
4 1 (25.00%) Process Improvement
4 1 (25.00%) ServiceNow
4 1 (25.00%) Trend Analysis

ITSM
Top Related IT Skills in Croydon by Category

For the 6 months to 5 February 2016, IT jobs across the Croydon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
1 2 (50.00%) MS Office
Business Applications
1 3 (75.00%) Remedy ITSM
General
1 2 (50.00%) Back Office
2 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Coordinator
1 2 (50.00%) Project Coordinator
2 1 (25.00%) Administrator
2 1 (25.00%) Incident and Problem Manager
2 1 (25.00%) Incident Manager
2 1 (25.00%) Problem Manager
Miscellaneous
1 3 (75.00%) Analytical Skills
2 1 (25.00%) CMDB
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) Data Migration
2 2 (50.00%) Migration
2 2 (50.00%) Project Management
2 2 (50.00%) Service Delivery
3 1 (25.00%) CRM
3 1 (25.00%) Incident Management
3 1 (25.00%) Problem Management
3 1 (25.00%) Process Improvement
3 1 (25.00%) Trend Analysis
Qualifications
1 2 (50.00%) ITIL Certification
Vendors
1 3 (75.00%) Remedy
2 2 (50.00%) Microsoft
3 1 (25.00%) ServiceNow
Croydon, Surrey
MOTT MACDONALD
Posted: 20 days ago