The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 32 36 30
Rank change year-on-year
+4 -6
Permanent jobs citing Service Delivery 5 14 11
As % of all permanent IT jobs located in Croydon 2.73% 5.36% 3.72%
As % of the Processes & Methodologies category 4.27% 6.09% 4.85%
Number of salaries quoted 4 13 7
Average salary £31,250 £45,000 £49,000
Average salary % change year-on-year
-30.55% -8.16%
90% offered a salary of more than £25,500 £40,600 £43,378
10% offered a salary of more than £39,100 £56,500 £61,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
117 230 227
As % of all permanent IT jobs located in Croydon 63.93% 88.12% 76.69%
Number of salaries quoted 105 184 212
Average salary £42,500 £47,500 £49,000
Average salary % change year-on-year
-10.52% -3.06%
90% offered a salary of more than £26,500 £25,250 £31,450
10% offered a salary of more than £67,500 £65,000 £59,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 1 May 2015.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 1 May 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (82.35%) ITIL
2 7 (41.18%) Degree
2 7 (41.18%) Windows
3 6 (35.29%) ITIL Certification
4 5 (29.41%) Microsoft
4 5 (29.41%) Active Directory
4 5 (29.41%) SLA
4 5 (29.41%) Problem Management
5 4 (23.53%) ITIL V3
5 4 (23.53%) SQL
5 4 (23.53%) Management Information System
6 3 (17.65%) VMware
6 3 (17.65%) CCNA
6 3 (17.65%) TCP/IP
6 3 (17.65%) Citrix
6 3 (17.65%) Cisco Certification
6 3 (17.65%) Microsoft Certification
6 3 (17.65%) Analytical Skills
7 2 (11.76%) ITIL Foundation Certificate
7 2 (11.76%) Windows 7
7 2 (11.76%) Windows 8
7 2 (11.76%) Continuous Improvement
7 2 (11.76%) Root Cause Analysis
7 2 (11.76%) Performance Management
7 2 (11.76%) VMware Infrastructure
7 2 (11.76%) Avaya
7 2 (11.76%) Ericsson
7 2 (11.76%) Siemens
7 2 (11.76%) VoIP
7 2 (11.76%) DHCP

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 1 May 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) IIS
Applications
1 2 (11.76%) MS Office
Communications & Networking
1 3 (17.65%) TCP/IP
2 2 (11.76%) VoIP
2 2 (11.76%) DHCP
2 2 (11.76%) Firewall
2 2 (11.76%) DNS
3 1 (5.88%) SHDSL
3 1 (5.88%) Wireless
3 1 (5.88%) ADSL
3 1 (5.88%) LAN
3 1 (5.88%) Ethernet
3 1 (5.88%) SNMP
3 1 (5.88%) WAN
3 1 (5.88%) VPN
3 1 (5.88%) OSPF
3 1 (5.88%) BGP
Database & Business Intelligence
1 2 (11.76%) SQL Server
General
1 2 (11.76%) Telecoms
2 1 (5.88%) Local Government
Job Titles
1 10 (58.82%) Service Manager
2 6 (35.29%) Services Delivery Manager
2 6 (35.29%) Delivery Manager
3 4 (23.53%) 2nd Line Support
3 4 (23.53%) Service Desk Manager
4 3 (17.65%) Help Desk Manager
5 2 (11.76%) 2nd Line Support Analyst
5 2 (11.76%) 2nd Line Support Engineer
5 2 (11.76%) Analyst
5 2 (11.76%) Senior Manager
5 2 (11.76%) Support Analyst
5 2 (11.76%) Support Engineer
5 2 (11.76%) Senior Services Delivery Manager
5 2 (11.76%) Senior Service Manager
6 1 (5.88%) Team Leader
6 1 (5.88%) Help Desk Team Lead
6 1 (5.88%) Infrastructure Engineer
6 1 (5.88%) Field Engineer
6 1 (5.88%) SCCM Engineer
Libraries, Frameworks & Software Standards
1 2 (11.76%) .NET
1 2 (11.76%) COM
1 2 (11.76%) CSS
1 2 (11.76%) HTML
1 2 (11.76%) .NET Framework
Miscellaneous
1 4 (23.53%) Management Information System
2 3 (17.65%) Analytical Skills
3 2 (11.76%) Replication
4 1 (5.88%) Clustering
4 1 (5.88%) Enterprise Software
Operating Systems
1 7 (41.18%) Windows
2 2 (11.76%) Windows 7
2 2 (11.76%) Windows 8
3 1 (5.88%) Windows Server 2003
3 1 (5.88%) Windows Server 2008
3 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 14 (82.35%) ITIL
2 5 (29.41%) Problem Management
3 4 (23.53%) ITIL V3
4 2 (11.76%) Continuous Improvement
4 2 (11.76%) Root Cause Analysis
4 2 (11.76%) Performance Management
4 2 (11.76%) PRINCE2
4 2 (11.76%) Service Management
4 2 (11.76%) Process Management
4 2 (11.76%) Business Continuity
4 2 (11.76%) Knowledge Management
4 2 (11.76%) Incident Management
5 1 (5.88%) Supplier Management
5 1 (5.88%) Software Deployment
Programming Languages
1 4 (23.53%) SQL
2 2 (11.76%) JavaScript
Qualifications
1 7 (41.18%) Degree
2 6 (35.29%) ITIL Certification
3 3 (17.65%) CCNA
3 3 (17.65%) Cisco Certification
3 3 (17.65%) Microsoft Certification
4 2 (11.76%) ITIL Foundation Certificate
4 2 (11.76%) MCSE
4 2 (11.76%) VMware Certified Professional (VCP)
4 2 (11.76%) MCITP
Quality Assurance & Compliance
1 5 (29.41%) SLA
System Software
1 5 (29.41%) Active Directory
2 2 (11.76%) VMware Infrastructure
Systems Management
1 1 (5.88%) SCCM
Vendors
1 5 (29.41%) Microsoft
2 3 (17.65%) VMware
2 3 (17.65%) Citrix
3 2 (11.76%) Avaya
3 2 (11.76%) Ericsson
3 2 (11.76%) Siemens
3 2 (11.76%) Oracle
4 1 (5.88%) BT
4 1 (5.88%) Cisco
Croydon, Surrey
Vertical IT
Salary: £25000 - £28000 per annum + excellent benefits inc bonus
Posted: 2 days ago