The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 28 46 44
Rank change year-on-year
+18 -2
Permanent jobs citing Service Delivery 12 8 6
As % of all permanent IT jobs located in Croydon 6.03% 2.71% 1.34%
As % of the Processes & Methodologies category 7.64% 3.10% 1.74%
Number of salaries quoted 10 8 5
Average salary £55,000 £35,000 £32,000
Average salary % change year-on-year
+57.14% +9.37%
90% offered a salary of more than £27,500 £34,250 £24,000
10% offered a salary of more than £57,500 £53,250 £54,100
UK excluding London average salary £45,000 £42,000 £42,000
% change year-on-year
+7.14% -
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
157 258 344
As % of all permanent IT jobs located in Croydon 78.89% 87.46% 76.96%
Number of salaries quoted 134 208 305
Average salary £47,500 £45,000 £55,000
Average salary % change year-on-year
+5.55% -18.18%
90% offered a salary of more than £24,000 £30,000 £30,000
10% offered a salary of more than £57,500 £75,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 30 January 2015.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 30 January 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (53.33%) ITIL
2 11 (36.67%) Continuous Improvement
3 9 (30.00%) Wi-Fi
4 8 (26.67%) Degree
5 7 (23.33%) Problem Management
5 7 (23.33%) Performance Management
5 7 (23.33%) SQL
5 7 (23.33%) SQL Server
5 7 (23.33%) SLA
6 6 (20.00%) ITIL Certification
7 5 (16.67%) Asset Management
7 5 (16.67%) Data Analysis
7 5 (16.67%) ITIL V3
7 5 (16.67%) Analytical Skills
8 4 (13.33%) Change Control
8 4 (13.33%) Business Transformation
8 4 (13.33%) Oracle Database
8 4 (13.33%) Mentoring
8 4 (13.33%) SQL Server 2008
8 4 (13.33%) Oracle Database 11g
8 4 (13.33%) Oracle APEX
8 4 (13.33%) SQL Server 2005
8 4 (13.33%) SQL Server Integration Services
8 4 (13.33%) Software Engineering
8 4 (13.33%) Agile Software Development
8 4 (13.33%) Oracle OWB
8 4 (13.33%) ETL
8 4 (13.33%) SQLPlus
8 4 (13.33%) Oracle Database 10g
8 4 (13.33%) Toad

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 30 January 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) IIS
2 1 (3.33%) MS Exchange
2 1 (3.33%) Blackberry Enterprise Server
2 1 (3.33%) OnBase
Applications
1 2 (6.67%) MS Excel
2 1 (3.33%) MS PowerPoint
Communications & Networking
1 9 (30.00%) Wi-Fi
2 2 (6.67%) Firewall
3 1 (3.33%) LAN
3 1 (3.33%) TCP/IP
Database & Business Intelligence
1 7 (23.33%) SQL Server
2 4 (13.33%) Oracle Database
2 4 (13.33%) SQL Server 2008
2 4 (13.33%) Oracle Database 11g
2 4 (13.33%) SQL Server 2005
2 4 (13.33%) SQL Server Integration Services
2 4 (13.33%) Oracle OWB
2 4 (13.33%) SQLPlus
2 4 (13.33%) Oracle Database 10g
2 4 (13.33%) Oracle9i Database
Development Applications
1 4 (13.33%) Oracle APEX
1 4 (13.33%) Toad
General
1 2 (6.67%) Telecoms
2 1 (3.33%) Finance
Job Titles
1 15 (50.00%) Service Manager
2 6 (20.00%) Delivery Manager
2 6 (20.00%) Services Delivery Manager
3 5 (16.67%) Contracts Manager
3 5 (16.67%) Analyst
4 4 (13.33%) Business Manager
4 4 (13.33%) Software Engineer
4 4 (13.33%) Service Desk Manager
5 3 (10.00%) 2nd Line Support
5 3 (10.00%) Support Analyst
5 3 (10.00%) 2nd Line Support Analyst
6 2 (6.67%) Senior Service Manager
6 2 (6.67%) Senior Manager
6 2 (6.67%) Senior Services Delivery Manager
6 2 (6.67%) Help Desk Manager
7 1 (3.33%) Report Analyst
7 1 (3.33%) IT Support Engineer
7 1 (3.33%) Process Analyst
7 1 (3.33%) Field Engineer
7 1 (3.33%) Field Service Engineer
Libraries, Frameworks & Software Standards
1 4 (13.33%) EDI
2 3 (10.00%) CSS
2 3 (10.00%) HTML
3 2 (6.67%) .NET Framework
3 2 (6.67%) .NET
3 2 (6.67%) COM
Miscellaneous
1 5 (16.67%) Analytical Skills
2 2 (6.67%) Management Information System
3 1 (3.33%) Mathematics
Operating Systems
1 3 (10.00%) Windows
2 1 (3.33%) Windows XP
2 1 (3.33%) Windows Vista
Processes & Methodologies
1 16 (53.33%) ITIL
2 11 (36.67%) Continuous Improvement
3 7 (23.33%) Problem Management
3 7 (23.33%) Performance Management
4 5 (16.67%) Asset Management
4 5 (16.67%) Data Analysis
4 5 (16.67%) ITIL V3
5 4 (13.33%) Change Control
5 4 (13.33%) Business Transformation
5 4 (13.33%) Mentoring
5 4 (13.33%) Software Engineering
5 4 (13.33%) Agile Software Development
5 4 (13.33%) ETL
6 3 (10.00%) Business Continuity
6 3 (10.00%) Service Management
7 2 (6.67%) Knowledge Management
7 2 (6.67%) Process Management
7 2 (6.67%) PRINCE2
8 1 (3.33%) Project Management
8 1 (3.33%) Supplier Management
Programming Languages
1 7 (23.33%) SQL
2 4 (13.33%) PL/SQL
3 3 (10.00%) JavaScript
Qualifications
1 8 (26.67%) Degree
2 6 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 7 (23.33%) SLA
System Software
1 3 (10.00%) Active Directory
Vendors
1 4 (13.33%) Oracle
2 3 (10.00%) Microsoft
3 2 (6.67%) Avaya
3 2 (6.67%) Ericsson
3 2 (6.67%) Siemens
4 1 (3.33%) Symantec
4 1 (3.33%) Sophos
4 1 (3.33%) Sage