The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 32 45 38
Rank change year-on-year
+13 -7
Permanent jobs citing Service Delivery 10 4 7
As % of all permanent IT jobs located in Croydon 5.05% 1.53% 1.86%
As % of the Processes & Methodologies category 6.67% 1.74% 2.37%
Number of salaries quoted 8 3 7
Average salary £55,000 £43,000 £49,000
Average salary % change year-on-year
+27.90% -12.24%
90% offered a salary of more than £50,500 £40,600 £24,000
10% offered a salary of more than £57,500 £48,600 £56,000
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
150 230 295
As % of all permanent IT jobs located in Croydon 75.76% 88.12% 78.46%
Number of salaries quoted 123 187 270
Average salary £47,500 £47,500 £50,000
Average salary % change year-on-year
- -5.00%
90% offered a salary of more than £24,000 £30,000 £32,500
10% offered a salary of more than £65,000 £67,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 27 February 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (56.00%) ITIL
2 8 (32.00%) Degree
3 7 (28.00%) SLA
4 6 (24.00%) ITIL Certification
4 6 (24.00%) SQL
4 6 (24.00%) SQL Server
4 6 (24.00%) Problem Management
4 6 (24.00%) Continuous Improvement
5 5 (20.00%) ITIL V3
5 5 (20.00%) Analytical Skills
6 4 (16.00%) Microsoft
6 4 (16.00%) Active Directory
6 4 (16.00%) Windows
6 4 (16.00%) Wi-Fi
6 4 (16.00%) Data Analysis
6 4 (16.00%) Performance Management
7 3 (12.00%) Oracle Database 11g
7 3 (12.00%) SQL Server 2008
7 3 (12.00%) SQL Server 2005
7 3 (12.00%) SQL Server Integration Services
7 3 (12.00%) Oracle APEX
7 3 (12.00%) Oracle Database
7 3 (12.00%) Mentoring
7 3 (12.00%) Change Control
7 3 (12.00%) Software Engineering
7 3 (12.00%) Agile Software Development
7 3 (12.00%) Business Continuity
7 3 (12.00%) Service Management
7 3 (12.00%) Oracle OWB
7 3 (12.00%) Oracle9i Database

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 27 February 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) IIS
2 1 (4.00%) MS Exchange
2 1 (4.00%) Blackberry Enterprise Server
2 1 (4.00%) OnBase
Applications
1 2 (8.00%) MS Excel
2 1 (4.00%) MS PowerPoint
Communications & Networking
1 4 (16.00%) Wi-Fi
2 2 (8.00%) Firewall
3 1 (4.00%) LAN
3 1 (4.00%) TCP/IP
Database & Business Intelligence
1 6 (24.00%) SQL Server
2 3 (12.00%) Oracle9i Database
2 3 (12.00%) Oracle Database 10g
2 3 (12.00%) SQLPlus
2 3 (12.00%) Oracle OWB
2 3 (12.00%) SQL Server 2005
2 3 (12.00%) SQL Server Integration Services
2 3 (12.00%) Oracle Database 11g
2 3 (12.00%) SQL Server 2008
2 3 (12.00%) Oracle Database
Development Applications
1 3 (12.00%) Toad
1 3 (12.00%) Oracle APEX
General
1 2 (8.00%) Telecoms
2 1 (4.00%) Finance
2 1 (4.00%) Local Government
Job Titles
1 12 (48.00%) Service Manager
2 6 (24.00%) Services Delivery Manager
2 6 (24.00%) Delivery Manager
3 5 (20.00%) Analyst
4 4 (16.00%) Service Desk Manager
5 3 (12.00%) 2nd Line Support
5 3 (12.00%) Software Engineer
5 3 (12.00%) Support Analyst
5 3 (12.00%) 2nd Line Support Analyst
6 2 (8.00%) Help Desk Manager
6 2 (8.00%) Senior Manager
6 2 (8.00%) Contracts Manager
6 2 (8.00%) Business Manager
6 2 (8.00%) Senior Services Delivery Manager
6 2 (8.00%) Senior Service Manager
7 1 (4.00%) Process Analyst
7 1 (4.00%) Field Engineer
7 1 (4.00%) Report Analyst
7 1 (4.00%) Infrastructure Engineer
7 1 (4.00%) Field Service Engineer
Libraries, Frameworks & Software Standards
1 3 (12.00%) HTML
1 3 (12.00%) CSS
1 3 (12.00%) EDI
2 2 (8.00%) .NET Framework
2 2 (8.00%) .NET
2 2 (8.00%) COM
Miscellaneous
1 5 (20.00%) Analytical Skills
2 2 (8.00%) Management Information System
3 1 (4.00%) Clustering
3 1 (4.00%) Mathematics
3 1 (4.00%) Enterprise Software
Operating Systems
1 4 (16.00%) Windows
2 1 (4.00%) Windows XP
2 1 (4.00%) Windows Server 2003
2 1 (4.00%) Windows Vista
2 1 (4.00%) Windows Server 2008
2 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 14 (56.00%) ITIL
2 6 (24.00%) Problem Management
2 6 (24.00%) Continuous Improvement
3 5 (20.00%) ITIL V3
4 4 (16.00%) Performance Management
4 4 (16.00%) Data Analysis
5 3 (12.00%) Software Engineering
5 3 (12.00%) Change Control
5 3 (12.00%) ETL
5 3 (12.00%) Service Management
5 3 (12.00%) Business Continuity
5 3 (12.00%) Agile Software Development
5 3 (12.00%) Mentoring
6 2 (8.00%) Knowledge Management
6 2 (8.00%) Asset Management
6 2 (8.00%) Process Management
6 2 (8.00%) PRINCE2
6 2 (8.00%) Business Transformation
7 1 (4.00%) Software Deployment
7 1 (4.00%) Supplier Management
Programming Languages
1 6 (24.00%) SQL
2 3 (12.00%) JavaScript
2 3 (12.00%) PL/SQL
Qualifications
1 8 (32.00%) Degree
2 6 (24.00%) ITIL Certification
3 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
System Software
1 4 (16.00%) Active Directory
Systems Management
1 1 (4.00%) SCCM
Vendors
1 4 (16.00%) Microsoft
2 3 (12.00%) Oracle
3 2 (8.00%) Avaya
3 2 (8.00%) Ericsson
3 2 (8.00%) Siemens
4 1 (4.00%) Sage
4 1 (4.00%) Symantec
4 1 (4.00%) Sophos
Croydon, Surrey
Vertical IT
Salary: £25000 - £30000 per annum + excellent benefits inc bonus
Posted: 2 days ago
Croydon, Surrey
FT Select
Salary: From £35,000 to £39,000 per annum plus benefits
Posted: 3 days ago
Croydon
Capita - ITIN
Salary: £35000 - £45000 per annum
Posted: 17 days ago