The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 23 38 35
Rank change year-on-year
+15 -3
Permanent jobs citing Service Delivery 16 4 6
As % of all permanent IT jobs located in Croydon 7.21% 2.26% 2.96%
As % of the Processes & Methodologies category 8.51% 2.63% 3.49%
Number of salaries quoted 16 4 4
Median salary £55,000 £26,000 £31,563
Median salary % change year-on-year
+111.53% -17.62%
90% offered a salary of more than £47,500 £25,500 £27,988
10% offered a salary of more than £60,000 £44,700 £41,700
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
188 152 172
As % of all permanent IT jobs located in Croydon 84.68% 85.88% 84.73%
Number of salaries quoted 176 134 143
Median salary £52,000 £47,500 £46,500
Median salary % change year-on-year
+9.47% +2.15%
90% offered a salary of more than £35,000 £30,000 £32,500
10% offered a salary of more than £67,500 £59,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 24 July 2016.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 24 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for Service Delivery.

1 28 (77.78%) ITIL
2 27 (75.00%) Microsoft
3 22 (61.11%) SLA
4 18 (50.00%) LAN
4 18 (50.00%) WAN
5 17 (47.22%) Supplier Management
6 16 (44.44%) Incident Management
6 16 (44.44%) Problem Management
7 15 (41.67%) ITIL V3
8 11 (30.56%) Wireless
8 11 (30.56%) Microsoft Azure
8 11 (30.56%) Trend Analysis
8 11 (30.56%) Office 365
9 10 (27.78%) Line Management
9 10 (27.78%) Network Management
9 10 (27.78%) Resource Management
9 10 (27.78%) PRINCE2
9 10 (27.78%) BCP
10 9 (25.00%) Windows
10 9 (25.00%) Skype for Business
11 8 (22.22%) VMware Infrastructure
11 8 (22.22%) VMware
12 7 (19.44%) Process Management
12 7 (19.44%) CommVault
12 7 (19.44%) NetApp
12 7 (19.44%) HP
12 7 (19.44%) Dell
12 7 (19.44%) Hyper-V
12 7 (19.44%) Virtual Team Management
12 7 (19.44%) Virtual Team

Service Delivery
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (25.00%) Skype for Business
2 6 (16.67%) MS Exchange
3 2 (5.56%) SharePoint
4 1 (2.78%) Apache
4 1 (2.78%) IIS
Applications
1 5 (13.89%) MS Excel
2 1 (2.78%) MS Office
Business Applications
1 3 (8.33%) Oracle Retail
Cloud Services
1 11 (30.56%) Microsoft Azure
1 11 (30.56%) Office 365
Communications & Networking
1 18 (50.00%) LAN
1 18 (50.00%) WAN
2 11 (30.56%) Wireless
3 6 (16.67%) Unified Communications
4 1 (2.78%) SNMP
Database & Business Intelligence
1 3 (8.33%) Oracle Database
2 2 (5.56%) SQL Server
Development Applications
1 1 (2.78%) Jenkins
1 1 (2.78%) Team Foundation Server
General
1 4 (11.11%) Retail
2 3 (8.33%) Finance
3 2 (5.56%) Telecoms
Job Titles
1 14 (38.89%) Infrastructure Manager
2 9 (25.00%) Service Manager
3 8 (22.22%) Infrastructure Team Leader
3 8 (22.22%) Team Leader
4 5 (13.89%) Network Communications Manager
4 5 (13.89%) Network Manager
5 4 (11.11%) Analyst
5 4 (11.11%) Delivery Manager
5 4 (11.11%) Infrastructure Services Manager
5 4 (11.11%) IT Manager
5 4 (11.11%) Support Engineer
5 4 (11.11%) Unified Communications Manager
6 3 (8.33%) Applications Engineer
6 3 (8.33%) Applications Support
6 3 (8.33%) Infrastructure Delivery Manager
6 3 (8.33%) IT Services Manager
6 3 (8.33%) Network Infrastructure Manager
6 3 (8.33%) Software Analyst
6 3 (8.33%) Software Support Analyst
6 3 (8.33%) Software Support Engineer
Miscellaneous
1 7 (19.44%) Virtual Team
2 2 (5.56%) Data Centre
3 1 (2.78%) Driving Licence
Operating Systems
1 9 (25.00%) Windows
2 3 (8.33%) Unix
3 2 (5.56%) Linux
3 2 (5.56%) Windows Server
4 1 (2.78%) CentOS
4 1 (2.78%) Red Hat Enterprise Linux
4 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 28 (77.78%) ITIL
2 17 (47.22%) Supplier Management
3 16 (44.44%) Incident Management
3 16 (44.44%) Problem Management
4 15 (41.67%) ITIL V3
5 11 (30.56%) Trend Analysis
6 10 (27.78%) BCP
6 10 (27.78%) Line Management
6 10 (27.78%) Network Management
6 10 (27.78%) PRINCE2
6 10 (27.78%) Resource Management
7 7 (19.44%) Process Management
7 7 (19.44%) Virtual Team Management
8 6 (16.67%) Agile Software Development
8 6 (16.67%) Coaching
8 6 (16.67%) Project Management
9 4 (11.11%) Application Packaging
9 4 (11.11%) Change Management
10 3 (8.33%) Mentoring
10 3 (8.33%) Waterfall
Programming Languages
1 3 (8.33%) PL/SQL
1 3 (8.33%) SQL
Qualifications
1 5 (13.89%) Degree
1 5 (13.89%) ITIL Certification
2 1 (2.78%) CCNA
2 1 (2.78%) CCNP
2 1 (2.78%) CISA
2 1 (2.78%) Cisco Certification
2 1 (2.78%) CISM
2 1 (2.78%) CISSP
2 1 (2.78%) IISP
2 1 (2.78%) ISEB
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 22 (61.11%) SLA
System Software
1 8 (22.22%) VMware Infrastructure
2 7 (19.44%) Hyper-V
Systems Management
1 4 (11.11%) Cisco CUCM
1 4 (11.11%) SCCM
2 1 (2.78%) Puppet
2 1 (2.78%) SCOM
Vendors
1 27 (75.00%) Microsoft
2 8 (22.22%) VMware
3 7 (19.44%) CommVault
3 7 (19.44%) Dell
3 7 (19.44%) HP
3 7 (19.44%) NetApp
4 5 (13.89%) Oracle
5 4 (11.11%) Citrix
6 3 (8.33%) Retek
7 2 (5.56%) Cisco
8 1 (2.78%) BMC
8 1 (2.78%) Meraki
8 1 (2.78%) Red Hat
8 1 (2.78%) Sage
8 1 (2.78%) ServiceNow
8 1 (2.78%) SolarWinds