The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 25 27 33
Rank change year-on-year
+2 +6
Permanent jobs citing Service Delivery 18 11 7
As % of all permanent IT jobs located in Croydon 7.53% 4.85% 3.27%
As % of the Processes & Methodologies category 9.68% 6.40% 4.29%
Number of salaries quoted 12 10 6
Average salary £65,000 £53,963 £47,000
Average salary % change year-on-year
+20.45% +14.81%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
186 172 163
As % of all permanent IT jobs located in Croydon 77.82% 75.77% 76.17%
Number of salaries quoted 165 142 146
Average salary £46,500 £47,500 £40,000
Average salary % change year-on-year
-2.10% +18.75%
90% offered a salary of more than £29,500 £30,000 £23,500
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 16 September 2014.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 16 September 2014, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (50.00%) SLA
1 14 (50.00%) Continuous Improvement
2 13 (46.43%) ITIL
3 10 (35.71%) Problem Management
4 9 (32.14%) Wi-Fi
5 7 (25.00%) SQL
6 6 (21.43%) PL/SQL
6 6 (21.43%) Agile Software Development
6 6 (21.43%) Incident Management
6 6 (21.43%) Degree
6 6 (21.43%) Change Control
6 6 (21.43%) Mentoring
7 5 (17.86%) Performance Management
7 5 (17.86%) Asset Management
7 5 (17.86%) Service Management
7 5 (17.86%) SQL Server
8 4 (14.29%) Oracle
8 4 (14.29%) Oracle9i Database
8 4 (14.29%) EDI
8 4 (14.29%) Toad
8 4 (14.29%) ETL
8 4 (14.29%) PBX
8 4 (14.29%) Oracle Database 10g
8 4 (14.29%) Remedy
8 4 (14.29%) Stakeholder Management
8 4 (14.29%) Oracle OWB
8 4 (14.29%) SQLPlus
8 4 (14.29%) Data Analysis
8 4 (14.29%) Software Engineering
8 4 (14.29%) Supplier Management

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 16 September 2014, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) OnBase
1 1 (3.57%) Blackberry Enterprise Server
1 1 (3.57%) MS Exchange
1 1 (3.57%) IIS
Applications
1 1 (3.57%) MS Excel
Communications & Networking
1 9 (32.14%) Wi-Fi
2 4 (14.29%) PBX
2 4 (14.29%) Network Security
3 2 (7.14%) LAN
4 1 (3.57%) WAN
4 1 (3.57%) TCP/IP
Database & Business Intelligence
1 5 (17.86%) SQL Server
2 4 (14.29%) Oracle9i Database
2 4 (14.29%) Oracle Database 10g
2 4 (14.29%) Oracle OWB
2 4 (14.29%) SQLPlus
2 4 (14.29%) SQL Server 2005
2 4 (14.29%) SQL Server Integration Services
2 4 (14.29%) SQL Server 2008
2 4 (14.29%) Oracle Database 11g
2 4 (14.29%) Oracle Database
Development Applications
1 4 (14.29%) Toad
1 4 (14.29%) Oracle APEX
General
1 1 (3.57%) Marketing
Job Titles
1 11 (39.29%) Service Manager
2 5 (17.86%) Network Manager
2 5 (17.86%) Contracts Manager
3 4 (14.29%) Software Engineer
3 4 (14.29%) Service Desk Manager
3 4 (14.29%) Business Manager
3 4 (14.29%) Data Centre Manager
4 3 (10.71%) Analyst
4 3 (10.71%) Support Analyst
5 2 (7.14%) Applications Support
5 2 (7.14%) Services Delivery Manager
5 2 (7.14%) Delivery Manager
5 2 (7.14%) Applications Support Analyst
6 1 (3.57%) 2nd Line Support Analyst
6 1 (3.57%) IT Support
6 1 (3.57%) IT Support Engineer
6 1 (3.57%) 2nd Line Support
6 1 (3.57%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (14.29%) EDI
2 3 (10.71%) CSS
3 2 (7.14%) XML
4 1 (3.57%) HTML
Miscellaneous
1 2 (7.14%) Analytical Skills
2 1 (3.57%) E-Learning
Operating Systems
1 1 (3.57%) Windows Vista
1 1 (3.57%) Windows
1 1 (3.57%) Windows XP
Processes & Methodologies
1 14 (50.00%) Continuous Improvement
2 13 (46.43%) ITIL
3 10 (35.71%) Problem Management
4 6 (21.43%) Agile Software Development
4 6 (21.43%) Incident Management
4 6 (21.43%) Change Control
4 6 (21.43%) Mentoring
5 5 (17.86%) Performance Management
5 5 (17.86%) Asset Management
5 5 (17.86%) Service Management
6 4 (14.29%) ETL
6 4 (14.29%) Stakeholder Management
6 4 (14.29%) Data Analysis
6 4 (14.29%) Software Engineering
6 4 (14.29%) Supplier Management
6 4 (14.29%) Network Management
6 4 (14.29%) ITIL V3
6 4 (14.29%) Time Management
6 4 (14.29%) Business Transformation
6 4 (14.29%) Service Desk Management
Programming Languages
1 7 (25.00%) SQL
2 6 (21.43%) PL/SQL
3 3 (10.71%) JavaScript
4 2 (7.14%) Java
Qualifications
1 6 (21.43%) Degree
Quality Assurance & Compliance
1 14 (50.00%) SLA
System Software
1 1 (3.57%) Active Directory
1 1 (3.57%) Terminal Server
Vendors
1 4 (14.29%) Oracle
1 4 (14.29%) Remedy
2 1 (3.57%) ESRI
2 1 (3.57%) Symantec
2 1 (3.57%) Microsoft
2 1 (3.57%) Sophos
2 1 (3.57%) Autodesk
2 1 (3.57%) Citrix
2 1 (3.57%) Sage
2 1 (3.57%) SAP
Croydon, Surrey
LV=
Salary: Benchmark
Posted: 3 days ago
Croydon
Quantica Technology - London
Salary: £25000 - £27000 per annum
Posted: 7 days ago