The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 30 32 23
Rank change year-on-year
+2 -9
Permanent jobs citing Service Delivery 8 10 12
As % of all permanent IT jobs located in Croydon 4.76% 4.44% 5.43%
As % of the Processes & Methodologies category 6.15% 5.59% 7.06%
Number of salaries quoted 5 7 11
Average salary £26,500 £65,000 £50,000
Average salary % change year-on-year
-59.23% +30.00%
90% offered a salary of more than £24,320 £32,050 £33,000
10% offered a salary of more than £52,700 £65,000 £55,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
130 179 170
As % of all permanent IT jobs located in Croydon 77.38% 79.56% 76.92%
Number of salaries quoted 119 155 144
Average salary £47,500 £42,500 £45,000
Average salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £29,954 £30,000 £31,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 28 August 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (66.67%) ITIL
1 10 (66.67%) Windows
2 9 (60.00%) SLA
3 8 (53.33%) Citrix
3 8 (53.33%) SQL
3 8 (53.33%) Oracle
3 8 (53.33%) VMware
3 8 (53.33%) Problem Management
4 7 (46.67%) Windows 7
4 7 (46.67%) ITIL Foundation Certificate
4 7 (46.67%) Incident Management
4 7 (46.67%) Microsoft
4 7 (46.67%) CCNA
4 7 (46.67%) Active Directory
4 7 (46.67%) Management Information System
4 7 (46.67%) VoIP
4 7 (46.67%) Cisco Certification
4 7 (46.67%) TCP/IP
5 6 (40.00%) DHCP
5 6 (40.00%) DNS
5 6 (40.00%) Microsoft Certification
5 6 (40.00%) MCSE
5 6 (40.00%) MS Office
5 6 (40.00%) Replication
5 6 (40.00%) VMware Certified Professional (VCP)
5 6 (40.00%) MCITP
5 6 (40.00%) VMware Infrastructure
5 6 (40.00%) Root Cause Analysis
5 6 (40.00%) Windows 8
6 3 (20.00%) Mentoring

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 28 August 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
1 1 (6.67%) Exchange Server 2010
1 1 (6.67%) Exchange Server 2013
Applications
1 6 (40.00%) MS Office
Communications & Networking
1 7 (46.67%) VoIP
1 7 (46.67%) TCP/IP
2 6 (40.00%) DHCP
2 6 (40.00%) DNS
3 1 (6.67%) SSL
3 1 (6.67%) 3G
3 1 (6.67%) OSPF
3 1 (6.67%) BGP
3 1 (6.67%) Firewall
3 1 (6.67%) Wireless
3 1 (6.67%) IPsec
3 1 (6.67%) SHDSL
3 1 (6.67%) Ethernet
3 1 (6.67%) SNMP
3 1 (6.67%) VPN
3 1 (6.67%) WAN
3 1 (6.67%) ADSL
3 1 (6.67%) LAN
Database & Business Intelligence
1 2 (13.33%) Oracle9i Database
1 2 (13.33%) Oracle Database 10g
1 2 (13.33%) SQLPlus
1 2 (13.33%) Oracle Database 11g
1 2 (13.33%) Oracle Database 12c
1 2 (13.33%) Oracle Database
2 1 (6.67%) SQL Server
Development Applications
1 2 (13.33%) Toad
1 2 (13.33%) Oracle APEX
General
1 2 (13.33%) Retail
2 1 (6.67%) Electronics
Job Titles
1 6 (40.00%) 2nd Line Support
2 2 (13.33%) Delivery Manager
2 2 (13.33%) 2nd Line Support Engineer
2 2 (13.33%) Support Engineer
2 2 (13.33%) Software Engineer
2 2 (13.33%) Services Delivery Manager
2 2 (13.33%) Service Manager
2 2 (13.33%) Team Leader
3 1 (6.67%) Help Desk Team Lead
3 1 (6.67%) Infrastructure Manager
3 1 (6.67%) IT Manager
3 1 (6.67%) Systems Administrator
3 1 (6.67%) Project Manager
3 1 (6.67%) Help Desk Manager
3 1 (6.67%) IT Infrastructure Manager
3 1 (6.67%) Transition Manager
3 1 (6.67%) Infrastructure Team Leader
3 1 (6.67%) Administrator
3 1 (6.67%) Field Engineer
Libraries, Frameworks & Software Standards
1 2 (13.33%) EDI
Miscellaneous
1 7 (46.67%) Management Information System
2 6 (40.00%) Replication
3 1 (6.67%) Blackberry
Operating Systems
1 10 (66.67%) Windows
2 7 (46.67%) Windows 7
3 6 (40.00%) Windows 8
4 1 (6.67%) Linux
Processes & Methodologies
1 10 (66.67%) ITIL
2 8 (53.33%) Problem Management
3 7 (46.67%) Incident Management
4 6 (40.00%) Root Cause Analysis
5 3 (20.00%) Mentoring
5 3 (20.00%) Change Control
5 3 (20.00%) Software Engineering
5 3 (20.00%) Service Management
6 2 (13.33%) Data Analysis
6 2 (13.33%) PRINCE2
6 2 (13.33%) Project Management
7 1 (6.67%) ITIL V3
7 1 (6.67%) Continuous Improvement
7 1 (6.67%) B2B
Programming Languages
1 8 (53.33%) SQL
2 2 (13.33%) C
2 2 (13.33%) PL/SQL
Qualifications
1 7 (46.67%) CCNA
1 7 (46.67%) Cisco Certification
1 7 (46.67%) ITIL Foundation Certificate
2 6 (40.00%) MCSE
2 6 (40.00%) Microsoft Certification
2 6 (40.00%) VMware Certified Professional (VCP)
2 6 (40.00%) MCITP
3 1 (6.67%) Degree
3 1 (6.67%) HNC
Quality Assurance & Compliance
1 9 (60.00%) SLA
2 1 (6.67%) QA
System Software
1 7 (46.67%) Active Directory
2 6 (40.00%) VMware Infrastructure
3 1 (6.67%) VMware ESXi
3 1 (6.67%) Samba
3 1 (6.67%) Xen
Vendors
1 8 (53.33%) Oracle
1 8 (53.33%) Citrix
1 8 (53.33%) VMware
2 7 (46.67%) Microsoft
3 1 (6.67%) BT
3 1 (6.67%) Cisco