The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 10 30 45
Rank change year-on-year
+20 +15
Permanent jobs citing Service Delivery 35 12 7
As % of all permanent IT jobs located in Croydon 13.62% 5.91% 2.42%
As % of the Processes & Methodologies category 17.33% 7.36% 2.66%
Number of salaries quoted 31 10 6
Average salary £57,500 £55,000 £35,000
Average salary % change year-on-year
+4.54% +57.14%
90% offered a salary of more than £55,000 £27,500 £33,750
10% offered a salary of more than £60,000 £57,500 £42,500
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
202 163 263
As % of all permanent IT jobs located in Croydon 78.60% 80.30% 91.00%
Number of salaries quoted 177 137 216
Average salary £55,000 £47,500 £47,500
Average salary % change year-on-year
+15.78% -
90% offered a salary of more than £30,000 £24,000 £30,750
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 13 February 2016.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 13 February 2016, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 29 (56.86%) SLA
2 25 (49.02%) Microsoft
2 25 (49.02%) Problem Management
3 23 (45.10%) Incident Management
4 21 (41.18%) Supplier Management
5 20 (39.22%) Resource Management
6 19 (37.25%) ITIL
7 18 (35.29%) Windows
7 18 (35.29%) VMware
8 17 (33.33%) MS Exchange
9 15 (29.41%) Citrix
10 14 (27.45%) VMware Infrastructure
10 14 (27.45%) Unified Communications
11 13 (25.49%) CommVault
11 13 (25.49%) NetApp
11 13 (25.49%) Finance
11 13 (25.49%) LAN
11 13 (25.49%) WAN
11 13 (25.49%) HP
11 13 (25.49%) Dell
11 13 (25.49%) Skype for Business
11 13 (25.49%) Microsoft Azure
11 13 (25.49%) Hyper-V
12 12 (23.53%) Network Management
13 11 (21.57%) SCCM
13 11 (21.57%) Application Packaging
14 10 (19.61%) Degree
14 10 (19.61%) Project Management
15 9 (17.65%) Office 365
15 9 (17.65%) C

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 13 February 2016, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 17 (33.33%) MS Exchange
2 13 (25.49%) Skype for Business
3 2 (3.92%) Exchange Server 2007
3 2 (3.92%) Exchange Server 2010
3 2 (3.92%) Exchange Server 2013
Applications
1 5 (9.80%) MS Excel
2 3 (5.88%) MS Office
3 1 (1.96%) AutoCAD
3 1 (1.96%) MicroStation
3 1 (1.96%) ProjectWise
3 1 (1.96%) Revit
Business Applications
1 2 (3.92%) Oracle Financials
1 2 (3.92%) Remedy ITSM
Cloud Services
1 13 (25.49%) Microsoft Azure
2 9 (17.65%) Office 365
Communications & Networking
1 14 (27.45%) Unified Communications
2 13 (25.49%) LAN
2 13 (25.49%) WAN
3 3 (5.88%) VoIP
4 2 (3.92%) Firewall
4 2 (3.92%) IP Telephony
4 2 (3.92%) IPsec
4 2 (3.92%) PBX
4 2 (3.92%) SSL
Database & Business Intelligence
1 7 (13.73%) SQL Server
2 6 (11.76%) Oracle Database
3 1 (1.96%) Oracle Database 10g
3 1 (1.96%) Oracle Database 11g
3 1 (1.96%) Oracle Database 12c
3 1 (1.96%) Oracle9i Database
3 1 (1.96%) SQLPlus
Development Applications
1 5 (9.80%) Ant
1 5 (9.80%) Git (software)
1 5 (9.80%) Gradle
1 5 (9.80%) Hudson
1 5 (9.80%) Jenkins
1 5 (9.80%) JIRA
1 5 (9.80%) Maven
1 5 (9.80%) Sonatype Nexus
1 5 (9.80%) Subversion
2 1 (1.96%) Oracle APEX
2 1 (1.96%) Toad
General
1 13 (25.49%) Finance
2 6 (11.76%) Retail
3 2 (3.92%) Back Office
3 2 (3.92%) Telecoms
4 1 (1.96%) Legal
Job Titles
1 15 (29.41%) Service Manager
2 14 (27.45%) IT Manager
3 11 (21.57%) Infrastructure Manager
4 10 (19.61%) Unified Communications Manager
5 8 (15.69%) Network Manager
6 7 (13.73%) Network Communications Manager
7 6 (11.76%) IT Services Manager
8 5 (9.80%) Build Manager
8 5 (9.80%) Infrastructure Services Manager
9 4 (7.84%) Senior Manager
9 4 (7.84%) Senior Network Manager
9 4 (7.84%) Team Leader
10 3 (5.88%) Applications Support
10 3 (5.88%) IT Director
10 3 (5.88%) Programme Director
10 3 (5.88%) Support Team Leader
11 2 (3.92%) Delivery Manager
11 2 (3.92%) IT Operations Manager
11 2 (3.92%) Network Infrastructure Manager
11 2 (3.92%) Service Support Manager
Libraries, Frameworks & Software Standards
1 5 (9.80%) .NET
1 5 (9.80%) .NET Framework
1 5 (9.80%) J2EE
1 5 (9.80%) XML
2 1 (1.96%) EDI
Miscellaneous
1 4 (7.84%) Analytical Skills
2 2 (3.92%) Computer Science
2 2 (3.92%) Microsoft Licensing
3 1 (1.96%) Management Information System
3 1 (1.96%) Replication
Operating Systems
1 18 (35.29%) Windows
2 5 (9.80%) Windows Server
3 2 (3.92%) Android
3 2 (3.92%) Apple iOS
3 2 (3.92%) Linux
3 2 (3.92%) Windows Server 2008
3 2 (3.92%) Windows Server 2012
4 1 (1.96%) Windows 7
4 1 (1.96%) Windows 8
Processes & Methodologies
1 25 (49.02%) Problem Management
2 23 (45.10%) Incident Management
3 21 (41.18%) Supplier Management
4 20 (39.22%) Resource Management
5 19 (37.25%) ITIL
6 12 (23.53%) Network Management
7 11 (21.57%) Application Packaging
8 10 (19.61%) Project Management
9 8 (15.69%) Agile Software Development
9 8 (15.69%) Change Management
9 8 (15.69%) ITIL V3
10 7 (13.73%) Change Control
11 6 (11.76%) PRINCE2
11 6 (11.76%) Programme Management
11 6 (11.76%) Stakeholder Engagement
11 6 (11.76%) Stakeholder Management
12 5 (9.80%) Configuration Management
12 5 (9.80%) Regression Testing
12 5 (9.80%) Release Management
12 5 (9.80%) UML
Programming Languages
1 9 (17.65%) C
2 5 (9.80%) Java
3 2 (3.92%) PL/SQL
3 2 (3.92%) SQL
4 1 (1.96%) T-SQL
Qualifications
1 10 (19.61%) Degree
2 3 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 29 (56.86%) SLA
2 5 (9.80%) Data Quality
System Software
1 14 (27.45%) VMware Infrastructure
2 13 (25.49%) Hyper-V
3 2 (3.92%) Samba
3 2 (3.92%) VMware ESXi
3 2 (3.92%) Xen
4 1 (1.96%) Active Directory
Systems Management
1 11 (21.57%) SCCM
Vendors
1 25 (49.02%) Microsoft
2 18 (35.29%) VMware
3 15 (29.41%) Citrix
4 13 (25.49%) CommVault
4 13 (25.49%) Dell
4 13 (25.49%) HP
4 13 (25.49%) NetApp
5 9 (17.65%) Oracle
6 5 (9.80%) Guidewire
7 2 (3.92%) Avaya
7 2 (3.92%) Cisco
7 2 (3.92%) Hyperion
7 2 (3.92%) Remedy
7 2 (3.92%) SAP
8 1 (1.96%) Autodesk