The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 33 35 20
Rank change year-on-year
+2 -15
Permanent jobs citing Service Delivery 6 5 16
As % of all permanent IT jobs located in Croydon 3.66% 2.46% 6.35%
As % of the Processes & Methodologies category 4.48% 2.94% 8.60%
Number of salaries quoted 6 3 16
Average salary £25,500 £29,126 £46,250
Average salary % change year-on-year
-12.44% -37.02%
90% offered a salary of more than £24,516 £27,825 £33,000
10% offered a salary of more than £39,500 £33,025 £55,000
UK excluding London average salary £45,000 £45,000 £43,082
% change year-on-year
- +4.45%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
134 170 186
As % of all permanent IT jobs located in Croydon 81.71% 83.74% 73.81%
Number of salaries quoted 117 142 160
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £26,500 £32,500 £32,500
10% offered a salary of more than £60,000 £55,750 £59,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Delivery
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Croydon

Service Delivery
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Croydon region.

Service Delivery Salary Trend in Croydon

Service Delivery
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Croydon region over the 3 months to 4 August 2015.

Service Delivery Salary Histogram in Croydon

Service Delivery
Top 30 Related IT Skills in Croydon

For the 6 months to 4 August 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (90.91%) ITIL
1 10 (90.91%) Windows
2 8 (72.73%) Active Directory
3 7 (63.64%) Citrix
3 7 (63.64%) Cisco Certification
3 7 (63.64%) Microsoft Certification
3 7 (63.64%) Microsoft
3 7 (63.64%) CCNA
3 7 (63.64%) Management Information System
3 7 (63.64%) VMware
3 7 (63.64%) TCP/IP
3 7 (63.64%) SLA
3 7 (63.64%) Incident Management
3 7 (63.64%) Windows 7
3 7 (63.64%) ITIL Foundation Certificate
4 6 (54.55%) VMware Infrastructure
4 6 (54.55%) Root Cause Analysis
4 6 (54.55%) Windows 8
4 6 (54.55%) Problem Management
4 6 (54.55%) VMware Certified Professional (VCP)
4 6 (54.55%) Replication
4 6 (54.55%) MCITP
4 6 (54.55%) VoIP
4 6 (54.55%) DHCP
4 6 (54.55%) MCSE
4 6 (54.55%) SQL
4 6 (54.55%) Oracle
4 6 (54.55%) MS Office
4 6 (54.55%) DNS
5 2 (18.18%) Service Management

Service Delivery
Top Related IT Skills in Croydon by Category

For the 6 months to 4 August 2015, IT jobs across the Croydon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 6 (54.55%) MS Office
Communications & Networking
1 7 (63.64%) TCP/IP
2 6 (54.55%) DHCP
2 6 (54.55%) VoIP
2 6 (54.55%) DNS
3 1 (9.09%) 3G
3 1 (9.09%) OSPF
3 1 (9.09%) BGP
3 1 (9.09%) Wireless
3 1 (9.09%) SHDSL
3 1 (9.09%) WAN
3 1 (9.09%) ADSL
3 1 (9.09%) LAN
3 1 (9.09%) Ethernet
3 1 (9.09%) SNMP
3 1 (9.09%) VPN
General
1 1 (9.09%) Local Government
Job Titles
1 6 (54.55%) 2nd Line Support
2 2 (18.18%) 2nd Line Support Engineer
2 2 (18.18%) Support Engineer
3 1 (9.09%) SCCM Engineer
3 1 (9.09%) Project Manager
3 1 (9.09%) Help Desk Manager
3 1 (9.09%) Systems Administrator
3 1 (9.09%) Administrator
3 1 (9.09%) Field Engineer
3 1 (9.09%) Infrastructure Engineer
3 1 (9.09%) Team Leader
3 1 (9.09%) Help Desk Team Lead
3 1 (9.09%) Transition Manager
Miscellaneous
1 7 (63.64%) Management Information System
2 6 (54.55%) Replication
3 1 (9.09%) Clustering
3 1 (9.09%) Enterprise Software
3 1 (9.09%) Blackberry
Operating Systems
1 10 (90.91%) Windows
2 7 (63.64%) Windows 7
3 6 (54.55%) Windows 8
4 1 (9.09%) Windows Server 2012
4 1 (9.09%) Windows Server 2003
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 10 (90.91%) ITIL
2 7 (63.64%) Incident Management
3 6 (54.55%) Problem Management
3 6 (54.55%) Root Cause Analysis
4 2 (18.18%) PRINCE2
4 2 (18.18%) Service Management
5 1 (9.09%) Project Management
5 1 (9.09%) Software Deployment
5 1 (9.09%) Patch Management
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) Change Control
Programming Languages
1 6 (54.55%) SQL
Qualifications
1 7 (63.64%) CCNA
1 7 (63.64%) Cisco Certification
1 7 (63.64%) Microsoft Certification
1 7 (63.64%) ITIL Foundation Certificate
2 6 (54.55%) MCSE
2 6 (54.55%) VMware Certified Professional (VCP)
2 6 (54.55%) MCITP
Quality Assurance & Compliance
1 7 (63.64%) SLA
2 1 (9.09%) QA
System Software
1 8 (72.73%) Active Directory
2 6 (54.55%) VMware Infrastructure
Systems Management
1 1 (9.09%) SCCM
Vendors
1 7 (63.64%) Microsoft
1 7 (63.64%) Citrix
1 7 (63.64%) VMware
2 6 (54.55%) Oracle
3 1 (9.09%) Cisco
3 1 (9.09%) BT
Croydon, Surrey
Vertical IT
Salary: £25000 - £28000 per annum + excellent benefits inc bonus
Posted: 6 days ago
Croydon
Land Registry
Salary: £22,000 - 28,601 per year + Excellent benefits
Posted: 13 days ago