The table below looks at the statistics for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 11 26 31
Rank change year-on-year
+15 +5
Permanent jobs citing SLA 27 12 16
As % of all permanent IT jobs located in Croydon 12.86% 6.52% 6.50%
As % of the Quality Assurance & Compliance category 64.29% 66.67% 51.61%
Number of salaries quoted 27 6 10
Median salary £52,500 £26,500 £34,000
Median salary % change year-on-year
+98.11% -22.05%
90% offered a salary of more than £23,500 £20,250 £19,000
10% offered a salary of more than £57,500 £48,750 £37,750
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Croydon region.

Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
42 18 31
As % of all permanent IT jobs located in Croydon 20.00% 9.78% 12.60%
Number of salaries quoted 40 11 25
Median salary £52,500 £39,500 £40,000
Median salary % change year-on-year
+32.91% -1.25%
90% offered a salary of more than £23,500 £25,700 £25,400
10% offered a salary of more than £57,500 £59,000 £73,600
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing SLA across the Croydon region over the 3 months to 26 September 2016.

SLA Salary Histogram in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 26 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for SLA.

1 36 (80.00%) ITIL
2 31 (68.89%) Microsoft
3 25 (55.56%) Service Delivery
3 25 (55.56%) Wireless
4 24 (53.33%) LAN
4 24 (53.33%) WAN
5 22 (48.89%) ITIL V3
6 19 (42.22%) Trend Analysis
7 16 (35.56%) Windows
8 15 (33.33%) BCP
8 15 (33.33%) Line Management
9 14 (31.11%) Microsoft Azure
10 12 (26.67%) Process Management
11 11 (24.44%) SQL
12 10 (22.22%) MS Excel
13 9 (20.00%) Office 365
14 8 (17.78%) PRINCE2
15 7 (15.56%) ITIL Certification
15 7 (15.56%) Network Management
16 6 (13.33%) Retail
16 6 (13.33%) PRINCE2 Practitioner
16 6 (13.33%) Stakeholder Management
16 6 (13.33%) Data Centre
17 5 (11.11%) VMware
17 5 (11.11%) Disaster Recovery
17 5 (11.11%) HP
17 5 (11.11%) Dell
17 5 (11.11%) VMware Infrastructure
17 5 (11.11%) Supplier Management
17 5 (11.11%) Change Control

SLA
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) SharePoint
2 2 (4.44%) MS Exchange
2 2 (4.44%) Skype for Business
Applications
1 10 (22.22%) MS Excel
2 4 (8.89%) MS Office
Cloud Services
1 14 (31.11%) Microsoft Azure
2 9 (20.00%) Office 365
Communications & Networking
1 25 (55.56%) Wireless
2 24 (53.33%) LAN
2 24 (53.33%) WAN
3 3 (6.67%) Unified Communications
4 1 (2.22%) 3G
4 1 (2.22%) 4G
4 1 (2.22%) Cisco ASA
4 1 (2.22%) DHCP
4 1 (2.22%) DNS
4 1 (2.22%) Ethernet
4 1 (2.22%) IPsec
4 1 (2.22%) ISDN
4 1 (2.22%) Junos
4 1 (2.22%) MPLS
4 1 (2.22%) OSPF
4 1 (2.22%) SAN
4 1 (2.22%) SSL
4 1 (2.22%) TCP/IP
4 1 (2.22%) VoIP
4 1 (2.22%) Wi-Fi
Database & Business Intelligence
1 4 (8.89%) SQL Server
General
1 6 (13.33%) Retail
2 2 (4.44%) Finance
Job Titles
1 15 (33.33%) Team Leader
2 14 (31.11%) Infrastructure Team Leader
3 12 (26.67%) Infrastructure Manager
4 11 (24.44%) Analyst
4 11 (24.44%) Support Analyst
5 6 (13.33%) Infrastructure Project Manager
5 6 (13.33%) Project Manager
6 5 (11.11%) Project Analyst
7 4 (8.89%) Service Analyst
7 4 (8.89%) Software Analyst
7 4 (8.89%) Software Support Analyst
8 3 (6.67%) 1st Line Support
8 3 (6.67%) 1st Line Support Analyst
8 3 (6.67%) IT Analyst
8 3 (6.67%) IT Support
8 3 (6.67%) IT Support Analyst
8 3 (6.67%) SQL Analyst
8 3 (6.67%) SQL Support Analyst
9 2 (4.44%) Network Communications Manager
9 2 (4.44%) Unified Communications Manager
Miscellaneous
1 6 (13.33%) Data Centre
2 4 (8.89%) Analytical Skills
2 4 (8.89%) iPad
2 4 (8.89%) iPhone
3 1 (2.22%) Management Information System
3 1 (2.22%) PKI
3 1 (2.22%) Virtual Team
Operating Systems
1 16 (35.56%) Windows
2 4 (8.89%) Apple iOS
2 4 (8.89%) Windows 2000 Server
2 4 (8.89%) Windows 7
2 4 (8.89%) Windows NT
2 4 (8.89%) Windows Server
2 4 (8.89%) Windows Server 2003
2 4 (8.89%) Windows Server 2008
2 4 (8.89%) Windows Server 2012
Processes & Methodologies
1 36 (80.00%) ITIL
2 25 (55.56%) Service Delivery
3 22 (48.89%) ITIL V3
4 19 (42.22%) Trend Analysis
5 15 (33.33%) BCP
5 15 (33.33%) Line Management
6 12 (26.67%) Process Management
7 8 (17.78%) PRINCE2
8 7 (15.56%) Network Management
9 6 (13.33%) Stakeholder Management
10 5 (11.11%) Change Control
10 5 (11.11%) Disaster Recovery
10 5 (11.11%) Supplier Management
11 4 (8.89%) Agile Software Development
11 4 (8.89%) Asset Management
11 4 (8.89%) Business Continuity
11 4 (8.89%) Incident Management
11 4 (8.89%) Mobile Device Management
11 4 (8.89%) Performance Improvement
11 4 (8.89%) Stakeholder Engagement
Programming Languages
1 11 (24.44%) SQL
Qualifications
1 7 (15.56%) ITIL Certification
2 6 (13.33%) PRINCE2 Practitioner
3 2 (4.44%) Cisco Certification
3 2 (4.44%) SC Cleared
3 2 (4.44%) Security Cleared
4 1 (2.22%) CCNA
4 1 (2.22%) Degree
System Software
1 5 (11.11%) VMware Infrastructure
2 4 (8.89%) Active Directory
3 1 (2.22%) Hyper-V
Systems Management
1 2 (4.44%) Cisco CUCM
2 1 (2.22%) Cisco Prime
2 1 (2.22%) SCCM
2 1 (2.22%) SolarWinds Orion
Vendors
1 31 (68.89%) Microsoft
2 5 (11.11%) Dell
2 5 (11.11%) HP
2 5 (11.11%) VMware
3 4 (8.89%) Apple
3 4 (8.89%) Meraki
3 4 (8.89%) MobileIron
3 4 (8.89%) Retalix
3 4 (8.89%) Retek
4 2 (4.44%) Citrix
4 2 (4.44%) Juniper
4 2 (4.44%) ServiceNow
5 1 (2.22%) Barracuda Networks
5 1 (2.22%) Cisco
5 1 (2.22%) CommVault
5 1 (2.22%) F5
5 1 (2.22%) NetApp
5 1 (2.22%) Palo Alto
5 1 (2.22%) SolarWinds