The table below looks at the statistics for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 26 25 33
Rank change year-on-year
-1 +8
Permanent jobs citing SLA 16 13 2
As % of all permanent IT jobs located in Croydon 6.56% 5.75% 1.00%
As % of the Quality Assurance & Compliance category 55.17% 35.14% 33.33%
Number of salaries quoted 10 11 1
Average salary £34,000 £35,000 £41,500
Average salary % change year-on-year
-2.85% -15.66%
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Croydon region.

Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
29 37 6
As % of all permanent IT jobs located in Croydon 11.89% 16.37% 3.00%
Number of salaries quoted 23 23 5
Average salary £38,750 £47,500 £40,750
Average salary % change year-on-year
-18.42% +16.56%
90% offered a salary of more than £27,000 £30,600 £33,000
10% offered a salary of more than £58,625 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Croydon region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing SLA across the Croydon region over the 3 months to 19 September 2014.

SLA Salary Histogram in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 19 September 2014, IT jobs across the Croydon region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (50.00%) Service Delivery
2 13 (46.43%) ITIL
3 11 (39.29%) Problem Management
4 9 (32.14%) SQL
5 8 (28.57%) Service Management
5 8 (28.57%) Continuous Improvement
6 7 (25.00%) PL/SQL
7 6 (21.43%) Change Control
7 6 (21.43%) Mentoring
7 6 (21.43%) Agile Software Development
8 5 (17.86%) Oracle APEX
8 5 (17.86%) Incident Management
8 5 (17.86%) Degree
8 5 (17.86%) Oracle Database
8 5 (17.86%) SolarWinds
8 5 (17.86%) Oracle
8 5 (17.86%) EDI
9 4 (14.29%) ETL
9 4 (14.29%) Toad
9 4 (14.29%) Cisco
9 4 (14.29%) Microsoft
9 4 (14.29%) Oracle Database 10g
9 4 (14.29%) CCNA
9 4 (14.29%) Cisco Certification
9 4 (14.29%) SQL Server
9 4 (14.29%) Windows
9 4 (14.29%) Oracle9i Database
9 4 (14.29%) Firmware
9 4 (14.29%) SQLPlus
9 4 (14.29%) Remedy

SLA
Top Related IT Skills in Croydon by Category

For the 6 months to 19 September 2014, IT jobs across the Croydon region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) MS Exchange
Applications
1 3 (10.71%) MS Excel
2 1 (3.57%) Maya
2 1 (3.57%) 3ds Max
2 1 (3.57%) Photoshop
Cloud Services
1 1 (3.57%) Microsoft Azure
Communications & Networking
1 4 (14.29%) Firewall
2 3 (10.71%) WAN
2 3 (10.71%) LAN
2 3 (10.71%) SAN
3 2 (7.14%) PBX
3 2 (7.14%) Wireless
3 2 (7.14%) Network Security
3 2 (7.14%) Cisco ASA
4 1 (3.57%) NAS
4 1 (3.57%) FWSM
4 1 (3.57%) DHCP
4 1 (3.57%) TCP/IP
4 1 (3.57%) DNS
Database & Business Intelligence
1 5 (17.86%) Oracle Database
2 4 (14.29%) SQL Server
2 4 (14.29%) Oracle9i Database
2 4 (14.29%) Oracle Database 10g
2 4 (14.29%) SQLPlus
2 4 (14.29%) Oracle OWB
2 4 (14.29%) SQL Server 2005
2 4 (14.29%) SQL Server Integration Services
2 4 (14.29%) Oracle Database 11g
2 4 (14.29%) SQL Server 2008
Development Applications
1 5 (17.86%) Oracle APEX
2 4 (14.29%) Toad
3 1 (3.57%) Subversion
3 1 (3.57%) Visual Studio
3 1 (3.57%) Oracle Forms
General
1 3 (10.71%) Marketing
2 2 (7.14%) Finance
2 2 (7.14%) Legal
3 1 (3.57%) Games
3 1 (3.57%) Retail
3 1 (3.57%) Telecoms
Job Titles
1 6 (21.43%) Analyst
1 6 (21.43%) Service Manager
2 4 (14.29%) Software Engineer
2 4 (14.29%) Service Desk Manager
3 3 (10.71%) Data Centre Manager
3 3 (10.71%) Applications Manager
3 3 (10.71%) Network Manager
3 3 (10.71%) Applications Support Analyst
3 3 (10.71%) Support Analyst
3 3 (10.71%) Applications Support
4 2 (7.14%) Service Analyst
4 2 (7.14%) Administrator
4 2 (7.14%) Network Engineer
4 2 (7.14%) Service Desk Analyst
4 2 (7.14%) Infrastructure Technician
5 1 (3.57%) Systems Support Engineer
5 1 (3.57%) Delivery Manager
5 1 (3.57%) Help Desk Analyst
5 1 (3.57%) Support Engineer
5 1 (3.57%) Help Desk Support
Libraries, Frameworks & Software Standards
1 5 (17.86%) EDI
2 2 (7.14%) CSS
2 2 (7.14%) XML
Miscellaneous
1 4 (14.29%) Firmware
2 3 (10.71%) Analytical Skills
3 2 (7.14%) Statistics
3 2 (7.14%) Enterprise Software
Operating Systems
1 4 (14.29%) Windows
2 1 (3.57%) Linux
2 1 (3.57%) Windows XP
2 1 (3.57%) Windows Server 2003
2 1 (3.57%) Windows Vista
2 1 (3.57%) Windows Server 2008
2 1 (3.57%) Windows 7
2 1 (3.57%) Windows 8
Processes & Methodologies
1 14 (50.00%) Service Delivery
2 13 (46.43%) ITIL
3 11 (39.29%) Problem Management
4 8 (28.57%) Service Management
4 8 (28.57%) Continuous Improvement
5 6 (21.43%) Change Control
5 6 (21.43%) Mentoring
5 6 (21.43%) Agile Software Development
6 5 (17.86%) Incident Management
7 4 (14.29%) Service Desk Management
7 4 (14.29%) Line Management
7 4 (14.29%) Data Analysis
7 4 (14.29%) Software Engineering
7 4 (14.29%) Supplier Management
7 4 (14.29%) Time Management
7 4 (14.29%) Network Management
7 4 (14.29%) ITIL V3
7 4 (14.29%) Stakeholder Management
7 4 (14.29%) ETL
7 4 (14.29%) CAD
Programming Languages
1 9 (32.14%) SQL
2 7 (25.00%) PL/SQL
3 2 (7.14%) Java
3 2 (7.14%) JavaScript
Qualifications
1 5 (17.86%) Degree
2 4 (14.29%) CCNA
2 4 (14.29%) Cisco Certification
3 2 (7.14%) Network+ Certification
4 1 (3.57%) MOS
4 1 (3.57%) MCSE
4 1 (3.57%) MCSA
4 1 (3.57%) Microsoft Certification
4 1 (3.57%) ITIL Certification
System Software
1 3 (10.71%) Active Directory
2 1 (3.57%) VMware Infrastructure
Systems Management
1 2 (7.14%) CiscoWorks
2 1 (3.57%) Systems Management Server (SMS)
2 1 (3.57%) Backup Exec
2 1 (3.57%) SCCM
Vendors
1 5 (17.86%) Oracle
1 5 (17.86%) SolarWinds
2 4 (14.29%) Cisco
2 4 (14.29%) Microsoft
2 4 (14.29%) Remedy
3 3 (10.71%) Autodesk
3 3 (10.71%) ESRI
3 3 (10.71%) Juniper
4 2 (7.14%) CheckPoint
4 2 (7.14%) HP
5 1 (3.57%) Perforce
5 1 (3.57%) VMware
5 1 (3.57%) Apple
5 1 (3.57%) Acronis
5 1 (3.57%) F5
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