The first table below looks at the demand for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Croydon region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 35 31 -
Rank change year-on-year
-4 -
Permanent jobs citing SLA 7 8 0
As % of all permanent IT jobs located in Croydon 3.43% 3.14% -
As % of the Quality Assurance & Compliance category 43.75% 33.33% -
Number of salaries quoted 4 8 0
Average salary £34,000 £33,000 -
Average salary % change year-on-year
+3.03% -
UK excluding London average salary £34,000 £37,500 £35,000
% change year-on-year
-9.33% +7.14%
Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
16 24 10
As % of all permanent IT jobs located in Croydon 7.84% 9.41% 3.52%
Number of salaries quoted 13 15 9
Average salary £46,750 £36,500 £55,000
Average salary % change year-on-year
+28.08% -33.63%
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
London

SLA
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Croydon region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 31 July 2014, IT jobs across the Croydon region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 15 (55.56%) ITIL
2 12 (44.44%) SQL
2 12 (44.44%) Service Delivery
3 11 (40.74%) PL/SQL
3 11 (40.74%) Problem Management
4 9 (33.33%) Incident Management
4 9 (33.33%) Oracle
4 9 (33.33%) Oracle Forms
5 8 (29.63%) Service Management
5 8 (29.63%) Continuous Improvement
6 7 (25.93%) Root Cause Analysis
6 7 (25.93%) Oracle Database
6 7 (25.93%) Degree
6 7 (25.93%) Oracle APEX
7 5 (18.52%) ITIL Certification
7 5 (18.52%) EDI
8 4 (14.81%) Oracle Reports
8 4 (14.81%) Microsoft
8 4 (14.81%) Remedy
8 4 (14.81%) CAD
8 4 (14.81%) Stakeholder Management
8 4 (14.81%) Finance
8 4 (14.81%) Supplier Management
8 4 (14.81%) Service Desk Management
8 4 (14.81%) ITIL V3
8 4 (14.81%) Change Control
8 4 (14.81%) Time Management
9 3 (11.11%) Statistics
9 3 (11.11%) Marketing
9 3 (11.11%) Firewall

SLA
Top Related IT Skills in Croydon by Category

For the 6 months to 31 July 2014, IT jobs across the Croydon region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 3 (11.11%) MS Excel
2 2 (7.41%) MS Office
Business Applications
1 2 (7.41%) Oracle Financials
1 2 (7.41%) Oracle Applications
1 2 (7.41%) Oracle EBS R12
2 1 (3.70%) Oracle EBS
Cloud Services
1 2 (7.41%) Microsoft Azure
1 2 (7.41%) Office 365
Communications & Networking
1 3 (11.11%) Firewall
1 3 (11.11%) WAN
2 2 (7.41%) DHCP
2 2 (7.41%) VPN
2 2 (7.41%) DNS
2 2 (7.41%) PBX
2 2 (7.41%) VoIP
2 2 (7.41%) Wireless
2 2 (7.41%) iSCSI
2 2 (7.41%) Network Security
3 1 (3.70%) Cisco ASA
3 1 (3.70%) FWSM
3 1 (3.70%) SAN
3 1 (3.70%) LAN
Database & Business Intelligence
1 7 (25.93%) Oracle Database
2 4 (14.81%) Oracle Reports
3 2 (7.41%) Oracle Discoverer
3 2 (7.41%) Oracle9i Database
3 2 (7.41%) SQL Server
3 2 (7.41%) Oracle Database 10g
3 2 (7.41%) SQL Server 2005
3 2 (7.41%) SQL Server 2008
3 2 (7.41%) Oracle Database 11g
Development Applications
1 9 (33.33%) Oracle Forms
2 7 (25.93%) Oracle APEX
General
1 4 (14.81%) Finance
2 3 (11.11%) Marketing
Job Titles
1 12 (44.44%) Analyst
2 9 (33.33%) Support Analyst
3 7 (25.93%) Applications Support Analyst
3 7 (25.93%) Applications Support
4 6 (22.22%) Service Manager
5 4 (14.81%) Service Desk Manager
6 3 (11.11%) Network Manager
6 3 (11.11%) Data Centre Manager
6 3 (11.11%) Applications Manager
6 3 (11.11%) Oracle Analyst
7 2 (7.41%) Service Analyst
7 2 (7.41%) IT Support
7 2 (7.41%) Oracle Support Analyst
7 2 (7.41%) Service Desk Analyst
7 2 (7.41%) Support Manager
7 2 (7.41%) IT Support Manager
8 1 (3.70%) Infrastructure Technician
8 1 (3.70%) Functional Analyst
8 1 (3.70%) Delivery Manager
8 1 (3.70%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (18.52%) EDI
2 2 (7.41%) CSS
2 2 (7.41%) XML
Miscellaneous
1 3 (11.11%) Statistics
2 2 (7.41%) Firmware
3 1 (3.70%) Enterprise Software
Operating Systems
1 3 (11.11%) Windows
2 2 (7.41%) Windows XP
2 2 (7.41%) UNIX
2 2 (7.41%) Windows Server 2003
2 2 (7.41%) Windows Server 2008
2 2 (7.41%) Windows 7
Processes & Methodologies
1 15 (55.56%) ITIL
2 12 (44.44%) Service Delivery
3 11 (40.74%) Problem Management
4 9 (33.33%) Incident Management
5 8 (29.63%) Service Management
5 8 (29.63%) Continuous Improvement
6 7 (25.93%) Root Cause Analysis
7 4 (14.81%) CAD
7 4 (14.81%) Stakeholder Management
7 4 (14.81%) Supplier Management
7 4 (14.81%) Service Desk Management
7 4 (14.81%) ITIL V3
7 4 (14.81%) Change Control
7 4 (14.81%) Time Management
8 2 (7.41%) UML
8 2 (7.41%) Project Management
8 2 (7.41%) Migration
8 2 (7.41%) Change Management
8 2 (7.41%) Network Management
8 2 (7.41%) Data Analysis
Programming Languages
1 12 (44.44%) SQL
2 11 (40.74%) PL/SQL
3 2 (7.41%) VB
3 2 (7.41%) Java
3 2 (7.41%) JavaScript
3 2 (7.41%) VB6
Qualifications
1 7 (25.93%) Degree
2 5 (18.52%) ITIL Certification
3 2 (7.41%) Cisco Certification
3 2 (7.41%) CCNA
3 2 (7.41%) Network+ Certification
4 1 (3.70%) MOS
4 1 (3.70%) MCSE
4 1 (3.70%) MCSA
4 1 (3.70%) Microsoft Certification
System Software
1 3 (11.11%) Active Directory
Systems Management
1 2 (7.41%) WSUS
Vendors
1 9 (33.33%) Oracle
2 4 (14.81%) Microsoft
2 4 (14.81%) Remedy
3 3 (11.11%) ESRI
3 3 (11.11%) Cisco
3 3 (11.11%) Autodesk
3 3 (11.11%) HP
4 2 (7.41%) Pegasus
4 2 (7.41%) CheckPoint
4 2 (7.41%) VMware
4 2 (7.41%) SolarWinds
5 1 (3.70%) F5
5 1 (3.70%) Juniper
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