The table below looks at the statistics for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 28 31 28
Rank change year-on-year
+3 -3
Permanent jobs citing SLA 8 12 10
As % of all permanent IT jobs located in Croydon 4.76% 5.11% 4.35%
As % of the Quality Assurance & Compliance category 57.14% 52.17% 37.04%
Number of salaries quoted 4 8 9
Average salary £26,000 £34,000 £35,000
Average salary % change year-on-year
-23.52% -2.85%
90% offered a salary of more than £18,150 £22,500 £29,500
10% offered a salary of more than £49,950 £38,250 £48,000
UK excluding London average salary £35,000 £32,625 £36,000
% change year-on-year
+7.27% -9.37%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Croydon region.

Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
14 23 27
As % of all permanent IT jobs located in Croydon 8.33% 9.79% 11.74%
Number of salaries quoted 9 19 16
Average salary £43,000 £38,750 £45,000
Average salary % change year-on-year
+10.96% -13.88%
90% offered a salary of more than £25,500 £30,000 £32,400
10% offered a salary of more than £74,500 £60,000 £57,900
UK excluding London average salary £42,500 £40,000 £40,375
% change year-on-year
+6.25% -0.92%

SLA
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Croydon region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing SLA across the Croydon region over the 3 months to 2 September 2015.

SLA Salary Histogram in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 2 September 2015, IT jobs across the Croydon region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 11 (50.00%) Windows
2 9 (40.91%) Citrix
2 9 (40.91%) VMware
2 9 (40.91%) VMware Infrastructure
3 8 (36.36%) Service Delivery
3 8 (36.36%) Active Directory
3 8 (36.36%) Microsoft
3 8 (36.36%) DHCP
3 8 (36.36%) DNS
4 7 (31.82%) CCNA
4 7 (31.82%) Cisco Certification
4 7 (31.82%) SQL
4 7 (31.82%) Oracle
4 7 (31.82%) ITIL
4 7 (31.82%) VoIP
4 7 (31.82%) Problem Management
5 6 (27.27%) Management Information System
5 6 (27.27%) TCP/IP
6 5 (22.73%) Microsoft Certification
6 5 (22.73%) MS Office
6 5 (22.73%) MCSE
6 5 (22.73%) Replication
6 5 (22.73%) VMware Certified Professional (VCP)
6 5 (22.73%) MCITP
6 5 (22.73%) Incident Management
6 5 (22.73%) Windows 7
6 5 (22.73%) Root Cause Analysis
6 5 (22.73%) Windows 8
6 5 (22.73%) ITIL Foundation Certificate
7 4 (18.18%) Windows Server 2012

SLA
Top Related IT Skills in Croydon by Category

For the 6 months to 2 September 2015, IT jobs across the Croydon region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) MS Exchange
1 4 (18.18%) Exchange Server 2010
1 4 (18.18%) Exchange Server 2013
2 2 (9.09%) IIS
Applications
1 5 (22.73%) MS Office
2 2 (9.09%) MS Excel
Cloud Services
1 2 (9.09%) Microsoft Azure
1 2 (9.09%) Amazon AWS
Communications & Networking
1 8 (36.36%) DHCP
1 8 (36.36%) DNS
2 7 (31.82%) VoIP
3 6 (27.27%) TCP/IP
4 2 (9.09%) Internet
4 2 (9.09%) FTP
4 2 (9.09%) Firewall
4 2 (9.09%) Cisco ASA
4 2 (9.09%) Cisco Nexus
5 1 (4.55%) Multicast
5 1 (4.55%) Wireless
5 1 (4.55%) VLAN
5 1 (4.55%) HTTP
5 1 (4.55%) Ethernet
5 1 (4.55%) WAN
5 1 (4.55%) ADSL
5 1 (4.55%) LAN
5 1 (4.55%) PBX
5 1 (4.55%) MPLS
5 1 (4.55%) OSPF
Database & Business Intelligence
1 2 (9.09%) Oracle9i Database
1 2 (9.09%) Oracle Database 10g
1 2 (9.09%) SQLPlus
1 2 (9.09%) Oracle Database 11g
1 2 (9.09%) Oracle Database 12c
1 2 (9.09%) Oracle Database
Development Applications
1 2 (9.09%) Toad
1 2 (9.09%) Oracle APEX
General
1 2 (9.09%) Legal
1 2 (9.09%) Retail
2 1 (4.55%) Finance
Job Titles
1 6 (27.27%) 2nd Line Support
2 5 (22.73%) Support Engineer
3 3 (13.64%) Support Analyst
3 3 (13.64%) Analyst
3 3 (13.64%) Customer Support Analyst
3 3 (13.64%) Customer Analyst
4 2 (9.09%) 2nd Line Support Engineer
4 2 (9.09%) Systems Engineer
4 2 (9.09%) Software Engineer
5 1 (4.55%) Coordinator
5 1 (4.55%) Network Engineer
5 1 (4.55%) Technical Support
5 1 (4.55%) Service Analyst
5 1 (4.55%) Services Delivery Manager
5 1 (4.55%) Service Manager
5 1 (4.55%) Technical Support Engineer
5 1 (4.55%) Senior Network Engineer
5 1 (4.55%) Technical Engineer
5 1 (4.55%) Infrastructure Manager
5 1 (4.55%) Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (9.09%) EDI
Miscellaneous
1 6 (27.27%) Management Information System
2 5 (22.73%) Replication
3 2 (9.09%) Public Cloud
Operating Systems
1 11 (50.00%) Windows
2 5 (22.73%) Windows 7
2 5 (22.73%) Windows 8
3 4 (18.18%) Windows Server 2012
3 4 (18.18%) Windows Server 2003
3 4 (18.18%) Windows Server 2008
Processes & Methodologies
1 8 (36.36%) Service Delivery
2 7 (31.82%) ITIL
2 7 (31.82%) Problem Management
3 5 (22.73%) Root Cause Analysis
3 5 (22.73%) Incident Management
4 4 (18.18%) Mentoring
4 4 (18.18%) Network Architecture
4 4 (18.18%) Change Management
5 2 (9.09%) E-Commerce
5 2 (9.09%) Service Management
5 2 (9.09%) Data Analysis
5 2 (9.09%) Software Engineering
5 2 (9.09%) ITIL V3
5 2 (9.09%) Change Control
5 2 (9.09%) Database Security
6 1 (4.55%) Kalman Filter
6 1 (4.55%) Line Management
6 1 (4.55%) Performance Management
6 1 (4.55%) Disaster Recovery
Programming Languages
1 7 (31.82%) SQL
2 2 (9.09%) PowerShell
2 2 (9.09%) C
2 2 (9.09%) PL/SQL
Qualifications
1 7 (31.82%) CCNA
1 7 (31.82%) Cisco Certification
2 5 (22.73%) Microsoft Certification
2 5 (22.73%) VMware Certified Professional (VCP)
2 5 (22.73%) MCITP
2 5 (22.73%) ITIL Foundation Certificate
2 5 (22.73%) MCSE
3 2 (9.09%) CCNP
System Software
1 9 (40.91%) VMware Infrastructure
2 8 (36.36%) Active Directory
3 1 (4.55%) Firmware
Systems Management
1 2 (9.09%) SCOM
2 1 (4.55%) HAProxy
2 1 (4.55%) WSUS
Vendors
1 9 (40.91%) Citrix
1 9 (40.91%) VMware
2 8 (36.36%) Microsoft
3 7 (31.82%) Oracle
4 2 (9.09%) Cisco
4 2 (9.09%) Avaya
4 2 (9.09%) CheckPoint
4 2 (9.09%) Fortinet
4 2 (9.09%) WatchGuard
4 2 (9.09%) SonicWALL
4 2 (9.09%) SolarWinds
5 1 (4.55%) F5
5 1 (4.55%) Retalix
5 1 (4.55%) Riverbed
5 1 (4.55%) Remedy
5 1 (4.55%) Juniper
5 1 (4.55%) HP