The table below looks at the statistics for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
London / Croydon
Rank 25 14 33
Rank change year-on-year
-11 +19
Permanent jobs citing SLA 13 33 11
As % of all permanent IT jobs located in Croydon 6.57% 12.60% 5.61%
As % of the Quality Assurance & Compliance category 59.09% 50.00% 42.31%
Number of salaries quoted 9 29 9
Median salary £37,000 £57,500 £50,000
Median salary % change year-on-year
-35.65% +15.00%
90% offered a salary of more than £26,500 £40,000 £26,000
10% offered a salary of more than £48,000 £60,000 £67,500
UK excluding London median salary £32,275 £35,000 £35,000
% change year-on-year
-7.78% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Croydon region.

Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
22 66 26
As % of all permanent IT jobs located in Croydon 11.11% 25.19% 13.27%
Number of salaries quoted 13 57 24
Median salary £45,000 £55,000 £50,000
Median salary % change year-on-year
-18.18% +10.00%
90% offered a salary of more than £26,900 £39,250 £37,500
10% offered a salary of more than £60,100 £62,500 £60,000
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing SLA across the Croydon region over the 3 months to 23 January 2017.

SLA Salary Histogram in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 23 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for SLA.

1 18 (66.67%) ITIL
2 13 (48.15%) LAN
2 13 (48.15%) Service Delivery
3 12 (44.44%) WAN
4 11 (40.74%) ITIL Certification
5 10 (37.04%) Microsoft
6 9 (33.33%) Wireless
7 8 (29.63%) Trend Analysis
8 6 (22.22%) MS Excel
9 5 (18.52%) CRM
9 5 (18.52%) Windows
9 5 (18.52%) BCP
9 5 (18.52%) Disaster Recovery
9 5 (18.52%) Stakeholder Management
9 5 (18.52%) VMware
9 5 (18.52%) Process Management
9 5 (18.52%) ITIL V3
9 5 (18.52%) Social Media
9 5 (18.52%) Line Management
9 5 (18.52%) Windows Server
10 4 (14.81%) Data Centre
10 4 (14.81%) ServiceNow
10 4 (14.81%) VMware Infrastructure
10 4 (14.81%) Service Management
10 4 (14.81%) Change Management
10 4 (14.81%) SharePoint
11 3 (11.11%) Cisco
11 3 (11.11%) Cisco Certification
11 3 (11.11%) Finance
11 3 (11.11%) Incident Management

SLA
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) SharePoint
2 1 (3.70%) Blackberry Enterprise Server
2 1 (3.70%) MS Exchange
Applications
1 6 (22.22%) MS Excel
2 1 (3.70%) MS Office
2 1 (3.70%) MS Visio
Cloud Services
1 3 (11.11%) Microsoft Azure
1 3 (11.11%) Office 365
Communications & Networking
1 13 (48.15%) LAN
2 12 (44.44%) WAN
3 9 (33.33%) Wireless
4 2 (7.41%) TCP/IP
5 1 (3.70%) BGP
5 1 (3.70%) Cisco ASA
5 1 (3.70%) DHCP
5 1 (3.70%) DNS
5 1 (3.70%) EIGRP
5 1 (3.70%) MPLS
5 1 (3.70%) OSPF
5 1 (3.70%) VoIP
5 1 (3.70%) VPN
Database & Business Intelligence
1 2 (7.41%) Power BI
General
1 3 (11.11%) Finance
1 3 (11.11%) Retail
2 2 (7.41%) Telecoms
Job Titles
1 9 (33.33%) Team Leader
2 6 (22.22%) Infrastructure Team Leader
3 5 (18.52%) Recruitment Resourcer
3 5 (18.52%) Resourcer
4 3 (11.11%) Infrastructure Engineer
4 3 (11.11%) Service Manager
5 2 (7.41%) Analyst
5 2 (7.41%) IT Analyst
5 2 (7.41%) Process Analyst
5 2 (7.41%) Report Analyst
5 2 (7.41%) Service Desk Manager
5 2 (7.41%) Service Desk Team Leader
5 2 (7.41%) Technical Leader
5 2 (7.41%) Wintel Engineer
5 2 (7.41%) Wintel Infrastructure Engineer
6 1 (3.70%) 1st Line Engineer
6 1 (3.70%) Incident Manager
6 1 (3.70%) Network Engineer
6 1 (3.70%) NOC Engineer
6 1 (3.70%) Technical Team Leader
Miscellaneous
1 5 (18.52%) Social Media
2 4 (14.81%) Data Centre
3 2 (7.41%) Analytical Skills
3 2 (7.41%) Performance Metrics
4 1 (3.70%) Blackberry
4 1 (3.70%) Clustering
Operating Systems
1 5 (18.52%) Windows
1 5 (18.52%) Windows Server
2 2 (7.41%) Windows Server 2012
3 1 (3.70%) Windows Server 2003
3 1 (3.70%) Windows Server 2008
Processes & Methodologies
1 18 (66.67%) ITIL
2 13 (48.15%) Service Delivery
3 8 (29.63%) Trend Analysis
4 5 (18.52%) BCP
4 5 (18.52%) CRM
4 5 (18.52%) Disaster Recovery
4 5 (18.52%) ITIL V3
4 5 (18.52%) Line Management
4 5 (18.52%) Process Management
4 5 (18.52%) Stakeholder Management
5 4 (14.81%) Change Management
5 4 (14.81%) Service Management
6 3 (11.11%) Agile Software Development
6 3 (11.11%) Business Continuity
6 3 (11.11%) Incident Management
6 3 (11.11%) ITSM
6 3 (11.11%) Performance Improvement
6 3 (11.11%) Stakeholder Engagement
7 2 (7.41%) Mentoring
7 2 (7.41%) Problem Management
Qualifications
1 11 (40.74%) ITIL Certification
2 3 (11.11%) Cisco Certification
2 3 (11.11%) ITIL Foundation Certificate
3 2 (7.41%) CCNA
3 2 (7.41%) SC Cleared
3 2 (7.41%) Security Cleared
4 1 (3.70%) CCIE
4 1 (3.70%) CCNP
System Software
1 4 (14.81%) VMware Infrastructure
2 1 (3.70%) Active Directory
2 1 (3.70%) Firmware
2 1 (3.70%) Hyper-V
2 1 (3.70%) ISA Server
2 1 (3.70%) VMware ESX
2 1 (3.70%) XenDesktop
2 1 (3.70%) XenServer
Systems Management
1 1 (3.70%) HP SIM
1 1 (3.70%) Microsoft Clustering
1 1 (3.70%) OpenView
1 1 (3.70%) SCOM
Vendors
1 10 (37.04%) Microsoft
2 5 (18.52%) VMware
3 4 (14.81%) ServiceNow
4 3 (11.11%) Cisco
4 3 (11.11%) Meraki
5 2 (7.41%) Juniper
6 1 (3.70%) CheckPoint
6 1 (3.70%) Citrix
6 1 (3.70%) Dell
6 1 (3.70%) Fortinet
6 1 (3.70%) HP