The table below looks at the statistics for SLA skills in IT jobs advertised for the Croydon region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
London / Croydon
Rank 23 13 26
Rank change year-on-year
-10 +13
Permanent jobs citing SLA 13 31 13
As % of all permanent IT jobs located in Croydon 7.30% 12.16% 6.53%
As % of the Quality Assurance & Compliance category 56.52% 49.21% 54.17%
Number of salaries quoted 11 29 11
Median salary £30,000 £57,500 £55,000
Median salary % change year-on-year
-47.82% +4.54%
90% offered a salary of more than £26,500 £40,000 £26,500
10% offered a salary of more than £50,000 £60,000 £67,500
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Croydon region.

Quality Assurance & Compliance Category
Croydon
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
23 63 24
As % of all permanent IT jobs located in Croydon 12.92% 24.71% 12.06%
Number of salaries quoted 13 59 22
Median salary £37,000 £52,500 £50,000
Median salary % change year-on-year
-29.52% +5.00%
90% offered a salary of more than £26,500 £30,750 £35,400
10% offered a salary of more than £52,000 £67,500 £60,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Croydon region.

SLA Salary Trend in Croydon

SLA
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing SLA across the Croydon region over the 3 months to 24 February 2017.

SLA Salary Histogram in Croydon

SLA
Top 30 Related IT Skills in Croydon

For the 6 months to 24 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for SLA.

1 15 (60.00%) ITIL
2 12 (48.00%) ITIL Certification
3 8 (32.00%) Service Delivery
4 7 (28.00%) LAN
5 6 (24.00%) WAN
6 5 (20.00%) Change Management
6 5 (20.00%) Service Management
6 5 (20.00%) CRM
6 5 (20.00%) Social Media
6 5 (20.00%) ServiceNow
7 4 (16.00%) ITIL Foundation Certificate
7 4 (16.00%) Problem Management
7 4 (16.00%) Incident Management
7 4 (16.00%) Windows
7 4 (16.00%) Microsoft
7 4 (16.00%) ITSM
8 3 (12.00%) Asset Management
8 3 (12.00%) Wireless
8 3 (12.00%) Finance
8 3 (12.00%) Stakeholder Management
8 3 (12.00%) VMware
8 3 (12.00%) Disaster Recovery
8 3 (12.00%) GAP Analysis
8 3 (12.00%) Cisco Certification
8 3 (12.00%) Cisco
8 3 (12.00%) MS Excel
8 3 (12.00%) Trend Analysis
8 3 (12.00%) Process Improvement
8 3 (12.00%) Analytical Skills
8 3 (12.00%) Performance Metrics

SLA
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) SharePoint
2 1 (4.00%) Blackberry Enterprise Server
2 1 (4.00%) MS Exchange
Applications
1 3 (12.00%) MS Excel
2 2 (8.00%) MS Office
3 1 (4.00%) MS Visio
Cloud Services
1 1 (4.00%) Microsoft Azure
1 1 (4.00%) Office 365
Communications & Networking
1 7 (28.00%) LAN
2 6 (24.00%) WAN
3 3 (12.00%) Wireless
4 2 (8.00%) TCP/IP
5 1 (4.00%) BGP
5 1 (4.00%) Cisco ASA
5 1 (4.00%) DHCP
5 1 (4.00%) DNS
5 1 (4.00%) EIGRP
5 1 (4.00%) MPLS
5 1 (4.00%) OSPF
5 1 (4.00%) VoIP
5 1 (4.00%) VPN
Database & Business Intelligence
1 3 (12.00%) Power BI
General
1 3 (12.00%) Finance
2 2 (8.00%) Telecoms
3 1 (4.00%) Retail
Job Titles
1 6 (24.00%) Team Leader
2 5 (20.00%) Recruitment Resourcer
2 5 (20.00%) Resourcer
2 5 (20.00%) Service Manager
3 4 (16.00%) Service Desk Manager
4 3 (12.00%) Analyst
4 3 (12.00%) IT Analyst
4 3 (12.00%) Process Analyst
4 3 (12.00%) Report Analyst
4 3 (12.00%) Service Desk Team Leader
5 2 (8.00%) Infrastructure Engineer
5 2 (8.00%) Infrastructure Team Leader
5 2 (8.00%) Wintel Engineer
5 2 (8.00%) Wintel Infrastructure Engineer
6 1 (4.00%) Data Analyst
6 1 (4.00%) Help Desk Team Lead
6 1 (4.00%) Incident Manager
6 1 (4.00%) Network Support
6 1 (4.00%) NOC Engineer
6 1 (4.00%) Technical Team Leader
Miscellaneous
1 5 (20.00%) Social Media
2 3 (12.00%) Analytical Skills
3 2 (8.00%) Data Centre
4 1 (4.00%) Blackberry
4 1 (4.00%) Clustering
Operating Systems
1 4 (16.00%) Windows
2 3 (12.00%) Windows Server
3 2 (8.00%) Windows Server 2012
4 1 (4.00%) Windows 7
4 1 (4.00%) Windows Server 2003
4 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 15 (60.00%) ITIL
2 8 (32.00%) Service Delivery
3 5 (20.00%) Change Management
3 5 (20.00%) CRM
3 5 (20.00%) Service Management
4 4 (16.00%) Incident Management
4 4 (16.00%) ITSM
4 4 (16.00%) Problem Management
5 3 (12.00%) Asset Management
5 3 (12.00%) Disaster Recovery
5 3 (12.00%) GAP Analysis
5 3 (12.00%) Performance Metrics
5 3 (12.00%) Process Improvement
5 3 (12.00%) Stakeholder Management
5 3 (12.00%) Trend Analysis
6 2 (8.00%) BCP
6 2 (8.00%) Data Analysis
6 2 (8.00%) Line Management
6 2 (8.00%) Mentoring
6 2 (8.00%) Process Management
Qualifications
1 12 (48.00%) ITIL Certification
2 4 (16.00%) ITIL Foundation Certificate
3 3 (12.00%) Cisco Certification
4 2 (8.00%) CCNA
4 2 (8.00%) SC Cleared
4 2 (8.00%) Security Cleared
5 1 (4.00%) CCIE
5 1 (4.00%) CCNP
System Software
1 2 (8.00%) Active Directory
1 2 (8.00%) VMware Infrastructure
2 1 (4.00%) Firmware
2 1 (4.00%) Hyper-V
2 1 (4.00%) ISA Server
2 1 (4.00%) VMware ESX
2 1 (4.00%) XenDesktop
2 1 (4.00%) XenServer
Systems Management
1 1 (4.00%) HP SIM
1 1 (4.00%) Microsoft Clustering
1 1 (4.00%) OpenView
1 1 (4.00%) SCOM
Vendors
1 5 (20.00%) ServiceNow
2 4 (16.00%) Microsoft
3 3 (12.00%) Cisco
3 3 (12.00%) VMware
4 2 (8.00%) Juniper
5 1 (4.00%) CheckPoint
5 1 (4.00%) Citrix
5 1 (4.00%) Dell
5 1 (4.00%) Fortinet
5 1 (4.00%) HP
5 1 (4.00%) Meraki
5 1 (4.00%) Snow