The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 29 44 39
Rank change year-on-year
+15 -5
Permanent jobs requiring a Service Manager 5 4 6
As % of all permanent IT jobs located in Croydon 2.99% 1.59% 1.65%
As % of the Job Titles category 3.09% 1.63% 1.77%
Number of salaries quoted 4 2 6
Average salary £55,000 £55,000 £40,750
Average salary % change year-on-year
- +34.96%
UK excluding London average salary £46,000 £49,500 £50,000
% change year-on-year
-7.07% -1.00%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
162 245 339
As % of all permanent IT jobs located in Croydon 97.01% 97.61% 93.39%
Number of salaries quoted 142 194 318
Average salary £37,500 £47,500 £45,000
Average salary % change year-on-year
-21.05% +5.55%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Croydon

Service Manager
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Croydon region.

Service Manager Salary Trend in Croydon

Service Manager
Top 23 Related IT Skills in Croydon

For the 6 months to 31 March 2015, IT jobs across the Croydon region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 12 (100.00%) ITIL
2 10 (83.33%) Service Delivery
3 6 (50.00%) ITIL Certification
4 5 (41.67%) Degree
5 4 (33.33%) SLA
5 4 (33.33%) ITIL V3
5 4 (33.33%) Service Management
6 3 (25.00%) Problem Management
7 2 (16.67%) Investment Management
7 2 (16.67%) Performance Management
7 2 (16.67%) Knowledge Management
7 2 (16.67%) Fund Management
7 2 (16.67%) Continuous Improvement
7 2 (16.67%) Telecoms
7 2 (16.67%) Finance
7 2 (16.67%) Process Management
7 2 (16.67%) PRINCE2
7 2 (16.67%) Avaya
7 2 (16.67%) Ericsson
7 2 (16.67%) Siemens
8 1 (8.33%) ISO 9001
8 1 (8.33%) Supplier Management
8 1 (8.33%) Analytical Skills

Service Manager
Top Related IT Skills in Croydon by Category

For the 6 months to 31 March 2015, IT jobs across the Croydon region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

General
1 2 (16.67%) Telecoms
1 2 (16.67%) Finance
Miscellaneous
1 1 (8.33%) Analytical Skills
Processes & Methodologies
1 12 (100.00%) ITIL
2 10 (83.33%) Service Delivery
3 4 (33.33%) Service Management
3 4 (33.33%) ITIL V3
4 3 (25.00%) Problem Management
5 2 (16.67%) Investment Management
5 2 (16.67%) Performance Management
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Process Management
5 2 (16.67%) PRINCE2
5 2 (16.67%) Knowledge Management
5 2 (16.67%) Fund Management
6 1 (8.33%) Supplier Management
Qualifications
1 6 (50.00%) ITIL Certification
2 5 (41.67%) Degree
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 1 (8.33%) ISO 9001
Vendors
1 2 (16.67%) Avaya
1 2 (16.67%) Ericsson
1 2 (16.67%) Siemens