1st Line Support Jobs in Derbyshire

First Line Support
East Midlands > Derbyshire

The median First Line Support salary in Derbyshire is £24,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 60 62 60
Rank change year-on-year +2 -2 -9
Permanent jobs requiring a 1st Line Support 8 19 7
As % of all permanent jobs advertised in Derbyshire 1.01% 2.96% 1.39%
As % of the Job Titles category 1.09% 3.65% 1.48%
Number of salaries quoted 6 19 7
10th Percentile £21,875 £21,750 £19,250
25th Percentile £22,125 - £20,000
Median annual salary (50th Percentile) £24,000 £25,000 £22,500
Median % change year-on-year -4.00% +11.11% +1.12%
75th Percentile £25,000 £26,500 £25,375
90th Percentile - £28,750 £29,850
East Midlands median annual salary £25,000 £25,000 £23,000
% change year-on-year - +8.70% +4.55%

All Permanent IT Job Vacancies
Derbyshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Derbyshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Derbyshire with a recognized job title 737 521 472
% of permanent jobs with a recognized job title 93.06% 81.15% 94.02%
Number of salaries quoted 548 303 265
10th Percentile £24,000 £25,450 £23,500
25th Percentile £30,000 £32,999 £30,000
Median annual salary (50th Percentile) £43,500 £45,000 £40,000
Median % change year-on-year -3.33% +12.50% -
75th Percentile £53,750 £57,500 £47,500
90th Percentile £68,225 £67,500 £61,250
East Midlands median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +7.95%

1st Line Support
Job Vacancy Trend in Derbyshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Derbyshire.

Job vacancy trend for 1st Line Support in Derbyshire

1st Line Support
Salary Trend in Derbyshire

3-month moving average salary quoted in jobs citing 1st Line Support in Derbyshire.

Salary trend for 1st Line Support in Derbyshire

1st Line Support
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Derbyshire region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ashbourne - 3 £25,000 -
Alfreton - 2 - -
Derby -7 1 £22,500 -10.00%
Chesterfield - 1 £23,000 -
1st Line Support
East Midlands

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Derbyshire

For the 6 months to 7 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Derbyshire region featuring 1st Line Support in the job title.

1 5 (62.50%) Microsoft 365
1 5 (62.50%) Microsoft
1 5 (62.50%) Customer Service
2 4 (50.00%) Driving Licence
3 3 (37.50%) VoIP
3 3 (37.50%) Social Skills
4 2 (25.00%) Entra ID
4 2 (25.00%) Onboarding
4 2 (25.00%) ChatGPT
4 2 (25.00%) DHCP
4 2 (25.00%) DNS
4 2 (25.00%) Active Directory
4 2 (25.00%) Service Management
4 2 (25.00%) Firewall
4 2 (25.00%) ITSM
4 2 (25.00%) Softphone
4 2 (25.00%) Google
4 2 (25.00%) JIRA
4 2 (25.00%) Windows Server 2016
4 2 (25.00%) Windows Server 2019
4 2 (25.00%) Windows Server
4 2 (25.00%) Microsoft Intune
4 2 (25.00%) Confluence
4 2 (25.00%) Microsoft Office
4 2 (25.00%) Windows
4 2 (25.00%) SharePoint
4 2 (25.00%) Azure
5 1 (12.50%) Analytical Skills
5 1 (12.50%) GDPR
5 1 (12.50%) Problem-Solving

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Confluence
1 2 (25.00%) SharePoint
Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 5 (62.50%) Microsoft 365
2 2 (25.00%) Azure
2 2 (25.00%) ChatGPT
2 2 (25.00%) Entra ID
Communications & Networking
1 3 (37.50%) VoIP
2 2 (25.00%) DHCP
2 2 (25.00%) DNS
2 2 (25.00%) Firewall
2 2 (25.00%) Softphone
3 1 (12.50%) Network Security
Development Applications
1 2 (25.00%) JIRA
General
1 3 (37.50%) Social Skills
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Retail
Miscellaneous
1 4 (50.00%) Driving Licence
2 2 (25.00%) Onboarding
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows Server
1 2 (25.00%) Windows Server 2016
1 2 (25.00%) Windows Server 2019
Processes & Methodologies
1 5 (62.50%) Customer Service
2 2 (25.00%) ITSM
2 2 (25.00%) Service Management
3 1 (12.50%) Problem-Solving
Quality Assurance & Compliance
1 1 (12.50%) GDPR
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
Systems Management
1 2 (25.00%) Microsoft Intune
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Google