The first table below looks at the demand for Service Management skills in IT jobs advertised for the Derbyshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Derbyshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 44 50 31
Rank change year-on-year
+6 -19
Permanent jobs citing Service Management 32 8 31
As % of all permanent IT jobs located in Derbyshire 5.47% 1.69% 6.94%
As % of the Processes & Methodologies category 6.40% 1.99% 10.26%
Number of salaries quoted 10 4 19
Average salary £40,000 £52,500 £58,500
Average salary % change year-on-year
-23.80% -10.25%
90% offered a salary of more than £21,000 £32,000 £52,500
10% offered a salary of more than £82,500 £71,250 £85,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Derbyshire
Permanent IT job ads with a match in the
Processes & Methodologies category
500 403 302
As % of all permanent IT jobs located in Derbyshire 85.47% 85.20% 67.56%
Number of salaries quoted 384 342 258
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £26,500 £25,000 £24,500
10% offered a salary of more than £50,000 £80,000 £55,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
East Midlands

Service Management
Jobs Demand Trend in Derbyshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Derbyshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Derbyshire

Service Management
Salary Trend in Derbyshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Derbyshire region.

Service Management Salary Trend in Derbyshire

Service Management
Salary Histogram in Derbyshire

This chart provides a salary histogram for IT jobs citing Service Management across the Derbyshire region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Derbyshire

Service Management
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Derbyshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Chesterfield +1 17 £32,500 -
Derby -1 13 £47,500 -24.00%
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Derbyshire

For the 6 months to 16 April 2014, IT jobs across the Derbyshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (79.63%) ITIL
2 31 (57.41%) Service Delivery
3 23 (42.59%) Project Management
4 19 (35.19%) PRINCE2
5 13 (24.07%) Stakeholder Engagement
5 13 (24.07%) Infrastructure Management
6 10 (18.52%) Finance
7 9 (16.67%) ITIL Certification
8 8 (14.81%) IBM
9 7 (12.96%) HP
9 7 (12.96%) Change Management
9 7 (12.96%) BMC
9 7 (12.96%) Remedy
9 7 (12.96%) Performance Management
9 7 (12.96%) ServiceNow
9 7 (12.96%) Remedy ITSM
10 6 (11.11%) Tivoli
10 6 (11.11%) OpenView
10 6 (11.11%) Microsoft
11 5 (9.26%) MS Excel
11 5 (9.26%) UNIX
11 5 (9.26%) Windows
11 5 (9.26%) SQL
11 5 (9.26%) Configuration Management
11 5 (9.26%) Degree
12 4 (7.41%) Data Analysis
12 4 (7.41%) Incident Management
12 4 (7.41%) CMDB
12 4 (7.41%) SAN
12 4 (7.41%) Workflow

Service Management
Top Related IT Skills in Derbyshire by Category

For the 6 months to 16 April 2014, IT jobs across the Derbyshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.70%) IIS
2 1 (1.85%) MQSeries
2 1 (1.85%) IBM Notes
2 1 (1.85%) MS Exchange
2 1 (1.85%) WebSphere
Applications
1 5 (9.26%) MS Excel
2 3 (5.56%) MS Office
Business Applications
1 7 (12.96%) Remedy ITSM
2 1 (1.85%) Oracle EBS
Communications & Networking
1 4 (7.41%) SAN
2 2 (3.70%) Internet
2 2 (3.70%) Wi-Fi
3 1 (1.85%) DNS
Database & Business Intelligence
1 2 (3.70%) SQL Server
2 1 (1.85%) Oracle Reports
2 1 (1.85%) SQL Server 2000
2 1 (1.85%) SQL Server 2008
2 1 (1.85%) Oracle Database
Development Applications
1 1 (1.85%) Oracle Forms
General
1 10 (18.52%) Finance
2 2 (3.70%) Telecoms
3 1 (1.85%) Aerospace
Job Titles
1 17 (31.48%) Infrastructure Manager
2 9 (16.67%) Service Manager
2 9 (16.67%) Analyst
2 9 (16.67%) Service Analyst
3 5 (9.26%) Service Performance Analyst
3 5 (9.26%) Performance Analyst
4 4 (7.41%) Project Manager
4 4 (7.41%) Configuration Manager
4 4 (7.41%) Infrastructure Project Manager
4 4 (7.41%) Senior Manager
5 3 (5.56%) Coordinator
5 3 (5.56%) Incident Manager
5 3 (5.56%) Senior Infrastructure Manager
5 3 (5.56%) Technical Manager
5 3 (5.56%) Service Assurance Manager
6 2 (3.70%) Service Management Analyst
6 2 (3.70%) Technical Project Manager
6 2 (3.70%) 1st Line Support
7 1 (1.85%) Solutions Designer
7 1 (1.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (3.70%) Middleware
2 1 (1.85%) XML
Miscellaneous
1 4 (7.41%) CMDB
1 4 (7.41%) Management Information System
2 2 (3.70%) Statistics
3 1 (1.85%) Client/Server
3 1 (1.85%) AS400
3 1 (1.85%) Blackberry
Operating Systems
1 5 (9.26%) UNIX
1 5 (9.26%) Windows
2 1 (1.85%) AIX
2 1 (1.85%) HPUX
2 1 (1.85%) Solaris
2 1 (1.85%) Linux
Processes & Methodologies
1 43 (79.63%) ITIL
2 31 (57.41%) Service Delivery
3 23 (42.59%) Project Management
4 19 (35.19%) PRINCE2
5 13 (24.07%) Stakeholder Engagement
5 13 (24.07%) Infrastructure Management
6 7 (12.96%) Change Management
6 7 (12.96%) Performance Management
7 5 (9.26%) Configuration Management
8 4 (7.41%) Data Analysis
8 4 (7.41%) Incident Management
8 4 (7.41%) Workflow
9 3 (5.56%) Stakeholder Management
9 3 (5.56%) Problem Management
9 3 (5.56%) Matrix Management
9 3 (5.56%) ITIL V3
10 2 (3.70%) Scrum
10 2 (3.70%) Network Design
10 2 (3.70%) RUP
10 2 (3.70%) DSDM
Programming Languages
1 5 (9.26%) SQL
Qualifications
1 9 (16.67%) ITIL Certification
2 5 (9.26%) Degree
3 4 (7.41%) MCSE
3 4 (7.41%) Microsoft Certification
4 3 (5.56%) PRINCE2 Practitioner
5 2 (3.70%) Cisco Certification
5 2 (3.70%) CCNA
Quality Assurance & Compliance
1 3 (5.56%) SLA
1 3 (5.56%) COBIT
System Software
1 1 (1.85%) Active Directory
Systems Management
1 6 (11.11%) Tivoli
1 6 (11.11%) OpenView
Vendors
1 8 (14.81%) IBM
2 7 (12.96%) HP
2 7 (12.96%) BMC
2 7 (12.96%) Remedy
2 7 (12.96%) ServiceNow
3 6 (11.11%) Microsoft
4 3 (5.56%) SAP
5 2 (3.70%) VMware
5 2 (3.70%) Avaya
5 2 (3.70%) Cisco
5 2 (3.70%) Oracle
6 1 (1.85%) Lotus
6 1 (1.85%) LANDesk