The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 45 23 11
Rank change year-on-year
-22 -12
Permanent jobs citing Service Delivery 16 14 39
As % of all permanent IT jobs located in Devon 3.46% 5.43% 12.50%
As % of the Processes & Methodologies category 4.62% 8.09% 17.65%
Number of salaries quoted 13 10 38
Average salary £22,000 £37,293 £37,500
Average salary % change year-on-year
-41.00% -0.55%
90% offered a salary of more than £20,420 £20,670 £22,500
10% offered a salary of more than £57,500 £55,000 £56,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Devon region.

Processes & Methodologies Category
Devon
Permanent IT job ads with a match in the
Processes & Methodologies category
346 173 221
As % of all permanent IT jobs located in Devon 74.73% 67.05% 70.83%
Number of salaries quoted 294 138 200
Average salary £35,000 £32,500 £37,500
Average salary % change year-on-year
+7.69% -13.33%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £55,000 £52,500 £47,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Devon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Devon

Service Delivery
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Devon region.

Service Delivery Salary Trend in Devon

Service Delivery
Salary Histogram in Devon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Devon region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in Devon

Service Delivery
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Devon region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -2 13 £20,500 -29.31%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Devon

For the 6 months to 18 September 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 19 (63.33%) ITIL
2 16 (53.33%) Microsoft
2 16 (53.33%) SLA
3 15 (50.00%) MS Excel
3 15 (50.00%) Windows
4 14 (46.67%) Windows Server 2003
4 14 (46.67%) Windows Server 2008
5 12 (40.00%) Windows 2000 Server
5 12 (40.00%) Problem Management
5 12 (40.00%) SCCM
5 12 (40.00%) SCOM
5 12 (40.00%) Bomgar
5 12 (40.00%) WSUS
5 12 (40.00%) CommVault
5 12 (40.00%) Nagios
5 12 (40.00%) Backup Exec
6 7 (23.33%) Time Management
7 4 (13.33%) Degree
7 4 (13.33%) NetApp
7 4 (13.33%) Cisco
7 4 (13.33%) SAN
8 3 (10.00%) Verint
8 3 (10.00%) Performance Analysis
8 3 (10.00%) Mentoring
8 3 (10.00%) Coaching
8 3 (10.00%) Analytical Skills
8 3 (10.00%) MS Office
8 3 (10.00%) PRINCE2
8 3 (10.00%) WFM
8 3 (10.00%) Business Continuity

Service Delivery
Top Related IT Skills in Devon by Category

For the 6 months to 18 September 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) MS Exchange
Applications
1 15 (50.00%) MS Excel
2 3 (10.00%) MS Office
3 2 (6.67%) MS PowerPoint
3 2 (6.67%) MS Project
3 2 (6.67%) MS Visio
Communications & Networking
1 4 (13.33%) SAN
2 2 (6.67%) Broadband
2 2 (6.67%) VPN
2 2 (6.67%) Internet
2 2 (6.67%) iSCSI
2 2 (6.67%) NAS
Database & Business Intelligence
1 2 (6.67%) SQL Server
General
1 1 (3.33%) Telecoms
1 1 (3.33%) Finance
Job Titles
1 10 (33.33%) Support Engineer
2 8 (26.67%) Systems Support
2 8 (26.67%) Systems Support Engineer
2 8 (26.67%) Systems Engineer
3 6 (20.00%) Analyst
3 6 (20.00%) Service Manager
4 4 (13.33%) Customer Services Manager
5 3 (10.00%) IT Services Manager
6 2 (6.67%) Services Delivery Manager
6 2 (6.67%) 2nd Line Support
6 2 (6.67%) Administrator
6 2 (6.67%) Technical Support
6 2 (6.67%) Delivery Manager
6 2 (6.67%) Storage Administrator
6 2 (6.67%) Head of IT
6 2 (6.67%) Technical Architect
6 2 (6.67%) Architect
6 2 (6.67%) EMC Storage Administrator
7 1 (3.33%) Head of ICT
7 1 (3.33%) Desktop Support
Miscellaneous
1 3 (10.00%) Analytical Skills
2 2 (6.67%) CLARiiON
2 2 (6.67%) Symmetrix
2 2 (6.67%) Clustering
2 2 (6.67%) Enterprise Software
2 2 (6.67%) Symmetrix DMX
3 1 (3.33%) NHS
3 1 (3.33%) Management Information System
Operating Systems
1 15 (50.00%) Windows
2 14 (46.67%) Windows Server 2003
2 14 (46.67%) Windows Server 2008
3 12 (40.00%) Windows 2000 Server
Processes & Methodologies
1 19 (63.33%) ITIL
2 12 (40.00%) Problem Management
3 7 (23.33%) Time Management
4 3 (10.00%) Performance Analysis
4 3 (10.00%) Mentoring
4 3 (10.00%) Coaching
4 3 (10.00%) PRINCE2
4 3 (10.00%) WFM
4 3 (10.00%) Business Continuity
5 2 (6.67%) Stakeholder Management
5 2 (6.67%) Service Management
5 2 (6.67%) Change Management
5 2 (6.67%) Project Planning
5 2 (6.67%) Data Management
5 2 (6.67%) Project Management
6 1 (3.33%) Infrastructure Management
6 1 (3.33%) People Management
6 1 (3.33%) Six Sigma
6 1 (3.33%) Supplier Management
6 1 (3.33%) Information Security
Programming Languages
1 2 (6.67%) SQL
Qualifications
1 4 (13.33%) Degree
2 2 (6.67%) VMware Certified Professional (VCP)
2 2 (6.67%) MCSE
2 2 (6.67%) MCP
2 2 (6.67%) ISEB
2 2 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 16 (53.33%) SLA
2 2 (6.67%) QA
System Software
1 2 (6.67%) Terminal Services
1 2 (6.67%) VMware Infrastructure
1 2 (6.67%) XenApp
Systems Management
1 12 (40.00%) SCCM
1 12 (40.00%) SCOM
1 12 (40.00%) WSUS
1 12 (40.00%) Nagios
1 12 (40.00%) Backup Exec
2 1 (3.33%) NetBackup
Vendors
1 16 (53.33%) Microsoft
2 12 (40.00%) Bomgar
2 12 (40.00%) CommVault
3 4 (13.33%) NetApp
3 4 (13.33%) Cisco
4 3 (10.00%) Verint
5 2 (6.67%) VMware
5 2 (6.67%) EMC
5 2 (6.67%) Citrix