The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 38 29 18
Rank change year-on-year
-9 -11
Permanent jobs citing Service Delivery 14 10 25
As % of all permanent IT jobs located in Devon 3.36% 3.94% 8.68%
As % of the Processes & Methodologies category 4.70% 5.99% 12.14%
Number of salaries quoted 11 6 24
Average salary £20,800 £28,125 £22,500
Average salary % change year-on-year
-26.04% +25.00%
UK excluding London average salary £43,750 £45,000 £42,500
% change year-on-year
-2.77% +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Devon region.

Processes & Methodologies Category
Devon
Permanent IT job ads with a match in the
Processes & Methodologies category
298 167 206
As % of all permanent IT jobs located in Devon 71.46% 65.75% 71.53%
Number of salaries quoted 248 131 183
Average salary £35,000 £32,500 £37,500
Average salary % change year-on-year
+7.69% -13.33%
90% offered a salary of more than £22,500 £22,500 £26,500
10% offered a salary of more than £55,000 £50,000 £46,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Devon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Devon

Service Delivery
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Devon region.

Service Delivery Salary Trend in Devon

Service Delivery
Salary Histogram in Devon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Devon region over the 3 months to 28 August 2014.

Service Delivery Salary Histogram in Devon

Service Delivery
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Devon region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -6 12 £20,500 -24.77% 1
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Devon

For the 6 months to 28 August 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 19 (65.52%) ITIL
2 15 (51.72%) SLA
2 15 (51.72%) Microsoft
3 14 (48.28%) Windows
3 14 (48.28%) MS Excel
4 13 (44.83%) Windows Server 2003
4 13 (44.83%) Windows Server 2008
5 11 (37.93%) Windows 2000 Server
5 11 (37.93%) Problem Management
5 11 (37.93%) SCCM
5 11 (37.93%) SCOM
5 11 (37.93%) WSUS
5 11 (37.93%) Bomgar
5 11 (37.93%) Nagios
5 11 (37.93%) CommVault
5 11 (37.93%) Backup Exec
6 7 (24.14%) Time Management
7 4 (13.79%) NetApp
7 4 (13.79%) SAN
7 4 (13.79%) Cisco
7 4 (13.79%) Degree
8 3 (10.34%) WFM
8 3 (10.34%) Verint
8 3 (10.34%) Performance Analysis
8 3 (10.34%) MS Office
8 3 (10.34%) PRINCE2
8 3 (10.34%) Business Continuity
8 3 (10.34%) Change Management
9 2 (6.90%) Terminal Services
9 2 (6.90%) Data Management

Service Delivery
Top Related IT Skills in Devon by Category

For the 6 months to 28 August 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) MS Exchange
Applications
1 14 (48.28%) MS Excel
2 3 (10.34%) MS Office
3 2 (6.90%) MS Project
3 2 (6.90%) MS Visio
3 2 (6.90%) MS PowerPoint
Communications & Networking
1 4 (13.79%) SAN
2 2 (6.90%) Broadband
2 2 (6.90%) VPN
2 2 (6.90%) Internet
2 2 (6.90%) iSCSI
2 2 (6.90%) NAS
3 1 (3.45%) TCP/IP
Database & Business Intelligence
1 2 (6.90%) SQL Server
General
1 1 (3.45%) Telecoms
1 1 (3.45%) Finance
Job Titles
1 9 (31.03%) Support Engineer
2 8 (27.59%) Systems Engineer
2 8 (27.59%) Systems Support
2 8 (27.59%) Systems Support Engineer
3 6 (20.69%) Service Manager
3 6 (20.69%) Analyst
4 4 (13.79%) Customer Services Manager
5 3 (10.34%) IT Services Manager
6 2 (6.90%) Technical Support
6 2 (6.90%) Delivery Manager
6 2 (6.90%) Storage Administrator
6 2 (6.90%) 2nd Line Support
6 2 (6.90%) Administrator
6 2 (6.90%) Services Delivery Manager
6 2 (6.90%) Technical Architect
6 2 (6.90%) Architect
6 2 (6.90%) EMC Storage Administrator
7 1 (3.45%) Head of ICT
7 1 (3.45%) Facilities Manager
7 1 (3.45%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET Framework
1 1 (3.45%) .NET
Miscellaneous
1 2 (6.90%) CLARiiON
1 2 (6.90%) Symmetrix
1 2 (6.90%) Clustering
1 2 (6.90%) Enterprise Software
1 2 (6.90%) Symmetrix DMX
2 1 (3.45%) NHS
Operating Systems
1 14 (48.28%) Windows
2 13 (44.83%) Windows Server 2003
2 13 (44.83%) Windows Server 2008
3 11 (37.93%) Windows 2000 Server
Processes & Methodologies
1 19 (65.52%) ITIL
2 11 (37.93%) Problem Management
3 7 (24.14%) Time Management
4 3 (10.34%) WFM
4 3 (10.34%) Performance Analysis
4 3 (10.34%) PRINCE2
4 3 (10.34%) Business Continuity
4 3 (10.34%) Change Management
5 2 (6.90%) Data Management
5 2 (6.90%) Service Management
5 2 (6.90%) Stakeholder Management
5 2 (6.90%) Project Management
5 2 (6.90%) Project Planning
6 1 (3.45%) Six Sigma
6 1 (3.45%) Information Security
6 1 (3.45%) Validation
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 4 (13.79%) Degree
2 2 (6.90%) VMware Certified Professional (VCP)
2 2 (6.90%) MCP
2 2 (6.90%) MCSE
2 2 (6.90%) ISEB
2 2 (6.90%) Microsoft Certification
Quality Assurance & Compliance
1 15 (51.72%) SLA
2 2 (6.90%) QA
System Software
1 2 (6.90%) Terminal Services
1 2 (6.90%) VMware Infrastructure
1 2 (6.90%) XenApp
Systems Management
1 11 (37.93%) SCCM
1 11 (37.93%) SCOM
1 11 (37.93%) WSUS
1 11 (37.93%) Nagios
1 11 (37.93%) Backup Exec
2 1 (3.45%) NetBackup
Vendors
1 15 (51.72%) Microsoft
2 11 (37.93%) Bomgar
2 11 (37.93%) CommVault
3 4 (13.79%) NetApp
3 4 (13.79%) Cisco
4 3 (10.34%) Verint
5 2 (6.90%) VMware
5 2 (6.90%) EMC
5 2 (6.90%) Citrix
Exeter, Devon
Edge Specialist Recruitment
Salary: £17000 - £19000 per annum
Posted: 8 hours ago
Devon
Vadis People
Salary: £40000 to £43000 per annum - plus 10% bonus + benefits
Posted: 6 days ago
Plymouth, Devon
Berwick Partners
Salary: £120,000 per annum 12M FTC
Posted: 9 days ago