The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Devon region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 43 35 33
Rank change year-on-year
-8 -2
Permanent jobs citing Service Delivery 10 5 12
As % of all permanent IT jobs located in Devon 2.58% 1.75% 4.56%
As % of the Processes & Methodologies category 3.53% 2.81% 5.94%
Number of salaries quoted 10 1 11
Average salary £20,650 £19,500 £22,500
Average salary % change year-on-year
+5.89% -13.33%
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
Devon
Permanent IT job ads with a match in the
Processes & Methodologies category
283 178 202
As % of all permanent IT jobs located in Devon 73.13% 62.24% 76.81%
Number of salaries quoted 228 136 183
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £21,500 £22,500 £26,500
10% offered a salary of more than £55,000 £52,500 £43,250
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
South West

Service Delivery
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Devon region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Devon

Service Delivery
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Devon region.

Service Delivery Salary Trend in Devon

Service Delivery
Salary Histogram in Devon

This chart provides a salary histogram for IT jobs citing Service Delivery across the Devon region over the 3 months to 31 July 2014.

Service Delivery Salary Histogram in Devon

Service Delivery
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Devon region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -1 9 £20,500 +5.12%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Devon

For the 6 months to 31 July 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 18 (78.26%) ITIL
2 15 (65.22%) SLA
3 13 (56.52%) Microsoft
3 13 (56.52%) MS Excel
4 12 (52.17%) Windows
5 11 (47.83%) CommVault
5 11 (47.83%) Windows Server 2003
5 11 (47.83%) Nagios
5 11 (47.83%) Backup Exec
5 11 (47.83%) WSUS
5 11 (47.83%) Problem Management
5 11 (47.83%) SCCM
5 11 (47.83%) SCOM
5 11 (47.83%) Windows Server 2008
5 11 (47.83%) Windows 2000 Server
5 11 (47.83%) Bomgar
6 3 (13.04%) Business Continuity
6 3 (13.04%) Change Management
7 2 (8.70%) Service Management
7 2 (8.70%) Terminal Services
7 2 (8.70%) Project Management
7 2 (8.70%) Internet
7 2 (8.70%) VPN
7 2 (8.70%) Broadband
7 2 (8.70%) SQL
7 2 (8.70%) SQL Server
7 2 (8.70%) Stakeholder Management
7 2 (8.70%) Data Management
7 2 (8.70%) Enterprise Software
7 2 (8.70%) Degree

Service Delivery
Top Related IT Skills in Devon by Category

For the 6 months to 31 July 2014, IT jobs across the Devon region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 13 (56.52%) MS Excel
2 1 (4.35%) MS Office
Communications & Networking
1 2 (8.70%) Internet
1 2 (8.70%) VPN
1 2 (8.70%) Broadband
2 1 (4.35%) TCP/IP
Database & Business Intelligence
1 2 (8.70%) SQL Server
General
1 1 (4.35%) Telecoms
1 1 (4.35%) Finance
Job Titles
1 9 (39.13%) Support Engineer
2 8 (34.78%) Systems Support
2 8 (34.78%) Systems Engineer
2 8 (34.78%) Systems Support Engineer
3 6 (26.09%) Service Manager
4 4 (17.39%) Analyst
4 4 (17.39%) Customer Services Manager
5 3 (13.04%) IT Services Manager
5 3 (13.04%) 2nd Line Support
6 2 (8.70%) Support Analyst
6 2 (8.70%) Technical Support
6 2 (8.70%) Server Support
6 2 (8.70%) Services Delivery Manager
6 2 (8.70%) Delivery Manager
7 1 (4.35%) IT Support
7 1 (4.35%) Head of ICT
7 1 (4.35%) Change and Release Manager
7 1 (4.35%) Head of IT
7 1 (4.35%) Facilities Manager
7 1 (4.35%) Release Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET Framework
1 1 (4.35%) .NET
Miscellaneous
1 2 (8.70%) Enterprise Software
2 1 (4.35%) NHS
Operating Systems
1 12 (52.17%) Windows
2 11 (47.83%) Windows Server 2003
2 11 (47.83%) Windows Server 2008
2 11 (47.83%) Windows 2000 Server
Processes & Methodologies
1 18 (78.26%) ITIL
2 11 (47.83%) Problem Management
3 3 (13.04%) Business Continuity
3 3 (13.04%) Change Management
4 2 (8.70%) Service Management
4 2 (8.70%) Project Management
4 2 (8.70%) Stakeholder Management
4 2 (8.70%) Data Management
4 2 (8.70%) Time Management
5 1 (4.35%) Information Security
5 1 (4.35%) PRINCE2
5 1 (4.35%) Six Sigma
5 1 (4.35%) Validation
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 2 (8.70%) Degree
Quality Assurance & Compliance
1 15 (65.22%) SLA
System Software
1 2 (8.70%) Terminal Services
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) Terminal Server
2 1 (4.35%) Active Directory
Systems Management
1 11 (47.83%) Nagios
1 11 (47.83%) Backup Exec
1 11 (47.83%) WSUS
1 11 (47.83%) SCCM
1 11 (47.83%) SCOM
2 1 (4.35%) NetBackup
Vendors
1 13 (56.52%) Microsoft
2 11 (47.83%) CommVault
2 11 (47.83%) Bomgar
3 1 (4.35%) VMware
3 1 (4.35%) Cisco
Devon
Vadis People
Salary: £40000 to £43000 per annum - plus 10% bonus + benefits
Posted: 16 hours ago
Devon
Search Consultancy
Salary: £40000 - £45000 per annum + Benefits
Posted: 17 hours ago