The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Devon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Devon region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 44 40 39
Rank change year-on-year
-4 -1
Permanent jobs requiring a 2nd Line Support 7 2 4
As % of all permanent IT jobs located in Devon 1.90% 0.68% 1.59%
As % of the Job Titles category 2.02% 0.78% 1.63%
Number of salaries quoted 7 2 4
Average salary £25,000 £21,250 £26,250
Average salary % change year-on-year
+17.64% -19.04%
90% offered a salary of more than £22,000 £21,050 £22,500
10% offered a salary of more than £30,000 £21,450 £82,500
UK excluding London average salary £24,625 £24,500 £25,000
% change year-on-year
+0.51% -2.00%
Job Titles Category
Devon
Permanent IT job ads with a match in the
Job Titles category
346 255 245
As % of all permanent IT jobs located in Devon 93.77% 86.15% 97.61%
Number of salaries quoted 297 203 222
Average salary £34,500 £32,500 £31,500
Average salary % change year-on-year
+6.15% +3.17%
90% offered a salary of more than £21,500 £20,500 £21,000
10% offered a salary of more than £46,500 £47,500 £37,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South West

2nd Line Support
Jobs Demand Trend in Devon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Devon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Devon

2nd Line Support
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Devon region.

2nd Line Support Salary Trend in Devon

2nd Line Support
Job Locations in Devon

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Devon region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Exeter -2 5 £22,000 +2.32%
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Devon

For the 6 months to 24 July 2014, IT jobs across the Devon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 10 (83.33%) Microsoft
2 8 (66.67%) Windows
3 6 (50.00%) MS Excel
4 5 (41.67%) Internet
5 4 (33.33%) SQL Server
5 4 (33.33%) WAN
5 4 (33.33%) TCP/IP
5 4 (33.33%) LAN
5 4 (33.33%) SLA
6 3 (25.00%) VPN
6 3 (25.00%) SQL
6 3 (25.00%) MS Exchange
6 3 (25.00%) Terminal Services
6 3 (25.00%) Active Directory
6 3 (25.00%) SCCM
6 3 (25.00%) Time Management
6 3 (25.00%) Windows Server 2008
6 3 (25.00%) Service Management
6 3 (25.00%) Service Delivery
7 2 (16.67%) Migration
7 2 (16.67%) VMware
7 2 (16.67%) Backup Exec
7 2 (16.67%) VMware Certified Professional (VCP)
7 2 (16.67%) MCITP
7 2 (16.67%) Project Management
7 2 (16.67%) Problem Management
7 2 (16.67%) vSphere
7 2 (16.67%) Lync
7 2 (16.67%) Bomgar
7 2 (16.67%) Windows 2000 Server

2nd Line Support
Top Related IT Skills in Devon by Category

For the 6 months to 24 July 2014, IT jobs across the Devon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) MS Exchange
2 2 (16.67%) Lync
2 2 (16.67%) IIS
3 1 (8.33%) Exchange Server 2010
3 1 (8.33%) Exchange Server 2007
Applications
1 6 (50.00%) MS Excel
Communications & Networking
1 5 (41.67%) Internet
2 4 (33.33%) WAN
2 4 (33.33%) TCP/IP
2 4 (33.33%) LAN
3 3 (25.00%) VPN
4 2 (16.67%) SSL
4 2 (16.67%) WLAN
5 1 (8.33%) SAN
5 1 (8.33%) Firewall
Database & Business Intelligence
1 4 (33.33%) SQL Server
Operating Systems
1 8 (66.67%) Windows
2 3 (25.00%) Windows Server 2008
3 2 (16.67%) Windows 2000 Server
3 2 (16.67%) Windows Server 2003
4 1 (8.33%) Windows XP
Processes & Methodologies
1 3 (25.00%) Time Management
1 3 (25.00%) Service Management
1 3 (25.00%) Service Delivery
2 2 (16.67%) Migration
2 2 (16.67%) Project Management
2 2 (16.67%) Problem Management
2 2 (16.67%) ITIL
3 1 (8.33%) Technical Architecture
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 2 (16.67%) VMware Certified Professional (VCP)
1 2 (16.67%) MCITP
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) MCP
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 3 (25.00%) Terminal Services
1 3 (25.00%) Active Directory
2 2 (16.67%) vSphere
Systems Management
1 3 (25.00%) SCCM
2 2 (16.67%) Backup Exec
3 1 (8.33%) Nagios
3 1 (8.33%) SCOM
3 1 (8.33%) WSUS
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) VMware
2 2 (16.67%) Bomgar
2 2 (16.67%) HP
2 2 (16.67%) Dell
2 2 (16.67%) Avaya
2 2 (16.67%) Cisco
2 2 (16.67%) IBM
3 1 (8.33%) CommVault