The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 22 19 12
Rank change year-on-year
-3 -7
Permanent jobs citing Service Delivery 13 8 20
As % of all permanent IT jobs located in Exeter 7.34% 8.51% 10.75%
As % of the Processes & Methodologies category 9.49% 11.59% 16.13%
Number of salaries quoted 10 8 20
Average salary £20,500 £29,000 £43,000
Average salary % change year-on-year
-29.31% -32.55%
90% offered a salary of more than £20,400 £20,410 £41,350
10% offered a salary of more than £47,500 £45,587 £56,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Devon

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Exeter region.

Processes & Methodologies Category
Exeter
Permanent IT job ads with a match in the
Processes & Methodologies category
137 69 124
As % of all permanent IT jobs located in Exeter 77.40% 73.40% 66.67%
Number of salaries quoted 112 56 117
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £22,000 £27,500 £26,750
10% offered a salary of more than £47,500 £53,500 £42,809
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Exeter

Service Delivery
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Exeter region.

Service Delivery Salary Trend in Exeter

Service Delivery
Salary Histogram in Exeter

This chart provides a salary histogram for IT jobs citing Service Delivery across the Exeter region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in Exeter

Service Delivery
Top 30 Related IT Skills in Exeter

For the 6 months to 19 September 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (64.00%) ITIL
2 15 (60.00%) SLA
2 15 (60.00%) Microsoft
3 14 (56.00%) MS Excel
4 13 (52.00%) Windows
4 13 (52.00%) Windows Server 2003
4 13 (52.00%) Windows Server 2008
5 12 (48.00%) Windows 2000 Server
5 12 (48.00%) WSUS
5 12 (48.00%) Problem Management
5 12 (48.00%) SCCM
5 12 (48.00%) SCOM
5 12 (48.00%) Backup Exec
5 12 (48.00%) Nagios
5 12 (48.00%) CommVault
5 12 (48.00%) Bomgar
6 6 (24.00%) Time Management
7 3 (12.00%) WFM
7 3 (12.00%) Business Continuity
7 3 (12.00%) NetApp
7 3 (12.00%) SAN
7 3 (12.00%) Cisco
7 3 (12.00%) Verint
7 3 (12.00%) Performance Analysis
7 3 (12.00%) Mentoring
7 3 (12.00%) Coaching
8 2 (8.00%) Analytical Skills
8 2 (8.00%) Broadband
8 2 (8.00%) VPN
8 2 (8.00%) EMC

Service Delivery
Top Related IT Skills in Exeter by Category

For the 6 months to 19 September 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) MS Exchange
Applications
1 14 (56.00%) MS Excel
2 2 (8.00%) MS Office
3 1 (4.00%) MS Project
3 1 (4.00%) MS Visio
3 1 (4.00%) MS PowerPoint
Communications & Networking
1 3 (12.00%) SAN
2 2 (8.00%) Internet
2 2 (8.00%) Broadband
2 2 (8.00%) VPN
3 1 (4.00%) iSCSI
3 1 (4.00%) NAS
Database & Business Intelligence
1 2 (8.00%) SQL Server
General
1 1 (4.00%) Telecoms
Job Titles
1 10 (40.00%) Support Engineer
2 8 (32.00%) Systems Engineer
2 8 (32.00%) Systems Support
2 8 (32.00%) Systems Support Engineer
3 6 (24.00%) Analyst
4 5 (20.00%) Service Manager
5 4 (16.00%) Customer Services Manager
6 3 (12.00%) IT Services Manager
7 2 (8.00%) EMC Storage Administrator
7 2 (8.00%) Technical Support
7 2 (8.00%) Delivery Manager
7 2 (8.00%) Storage Administrator
7 2 (8.00%) 2nd Line Support
7 2 (8.00%) Administrator
7 2 (8.00%) Services Delivery Manager
8 1 (4.00%) Desktop Support Engineer
8 1 (4.00%) Desktop Engineer
8 1 (4.00%) Technical Architect
8 1 (4.00%) Architect
8 1 (4.00%) Desktop Support
Miscellaneous
1 2 (8.00%) CLARiiON
1 2 (8.00%) Symmetrix
1 2 (8.00%) Symmetrix DMX
1 2 (8.00%) Analytical Skills
2 1 (4.00%) Clustering
Operating Systems
1 13 (52.00%) Windows
1 13 (52.00%) Windows Server 2003
1 13 (52.00%) Windows Server 2008
2 12 (48.00%) Windows 2000 Server
Processes & Methodologies
1 16 (64.00%) ITIL
2 12 (48.00%) Problem Management
3 6 (24.00%) Time Management
4 3 (12.00%) Performance Analysis
4 3 (12.00%) Mentoring
4 3 (12.00%) Coaching
4 3 (12.00%) Business Continuity
4 3 (12.00%) WFM
5 2 (8.00%) Service Management
6 1 (4.00%) Project Planning
6 1 (4.00%) PRINCE2
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 1 (4.00%) MCP
1 1 (4.00%) MCSE
1 1 (4.00%) ISEB
1 1 (4.00%) Microsoft Certification
1 1 (4.00%) VMware Certified Professional (VCP)
1 1 (4.00%) Degree
Quality Assurance & Compliance
1 15 (60.00%) SLA
2 1 (4.00%) QA
System Software
1 2 (8.00%) Terminal Services
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) XenApp
Systems Management
1 12 (48.00%) Backup Exec
1 12 (48.00%) WSUS
1 12 (48.00%) SCCM
1 12 (48.00%) SCOM
1 12 (48.00%) Nagios
2 1 (4.00%) NetBackup
Vendors
1 15 (60.00%) Microsoft
2 12 (48.00%) CommVault
2 12 (48.00%) Bomgar
3 3 (12.00%) Verint
3 3 (12.00%) Cisco
3 3 (12.00%) NetApp
4 2 (8.00%) EMC
5 1 (4.00%) Citrix
5 1 (4.00%) VMware