The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Exeter region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 21 23 33
Rank change year-on-year
+2 +10
Permanent jobs citing Service Delivery 9 1 1
As % of all permanent IT jobs located in Exeter 5.39% 0.92% 0.68%
As % of the Processes & Methodologies category 6.87% 1.45% 0.87%
Number of salaries quoted 9 1 1
Average salary £20,500 £19,500 £29,000
Average salary % change year-on-year
+5.12% -32.75%
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
Exeter
Permanent IT job ads with a match in the
Processes & Methodologies category
131 69 115
As % of all permanent IT jobs located in Exeter 78.44% 63.30% 78.23%
Number of salaries quoted 111 53 108
Average salary £35,000 £35,000 £31,500
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £20,800 £27,500 £26,500
10% offered a salary of more than £63,000 £53,500 £52,650
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Devon

Service Delivery
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Exeter

Service Delivery
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Exeter region.

Service Delivery Salary Trend in Exeter

Service Delivery
Top 30 Related IT Skills in Exeter

For the 6 months to 30 July 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (80.00%) ITIL
2 14 (70.00%) SLA
3 13 (65.00%) Microsoft
3 13 (65.00%) MS Excel
4 11 (55.00%) Windows
4 11 (55.00%) CommVault
4 11 (55.00%) Windows Server 2003
4 11 (55.00%) Nagios
4 11 (55.00%) Backup Exec
4 11 (55.00%) Problem Management
4 11 (55.00%) SCCM
4 11 (55.00%) SCOM
4 11 (55.00%) WSUS
4 11 (55.00%) Windows Server 2008
4 11 (55.00%) Windows 2000 Server
4 11 (55.00%) Bomgar
5 3 (15.00%) Business Continuity
6 2 (10.00%) Time Management
6 2 (10.00%) Service Management
6 2 (10.00%) Internet
6 2 (10.00%) VPN
6 2 (10.00%) Terminal Services
6 2 (10.00%) Broadband
6 2 (10.00%) SQL
6 2 (10.00%) SQL Server
7 1 (5.00%) MS Office
7 1 (5.00%) .NET
7 1 (5.00%) TCP/IP
7 1 (5.00%) Terminal Server
7 1 (5.00%) Active Directory

Service Delivery
Top Related IT Skills in Exeter by Category

For the 6 months to 30 July 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 13 (65.00%) MS Excel
2 1 (5.00%) MS Office
Communications & Networking
1 2 (10.00%) Internet
1 2 (10.00%) VPN
1 2 (10.00%) Broadband
2 1 (5.00%) TCP/IP
Database & Business Intelligence
1 2 (10.00%) SQL Server
General
1 1 (5.00%) Telecoms
Job Titles
1 9 (45.00%) Support Engineer
2 8 (40.00%) Systems Engineer
2 8 (40.00%) Systems Support
2 8 (40.00%) Systems Support Engineer
3 5 (25.00%) Service Manager
4 4 (20.00%) Customer Services Manager
4 4 (20.00%) Analyst
5 3 (15.00%) IT Services Manager
6 2 (10.00%) Delivery Manager
6 2 (10.00%) Services Delivery Manager
6 2 (10.00%) 2nd Line Support
6 2 (10.00%) Support Analyst
6 2 (10.00%) Technical Support
7 1 (5.00%) Server Support
7 1 (5.00%) Release Manager
7 1 (5.00%) Change and Release Manager
7 1 (5.00%) IT Support
7 1 (5.00%) Change Manager
7 1 (5.00%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) .NET Framework
Operating Systems
1 11 (55.00%) Windows
1 11 (55.00%) Windows Server 2003
1 11 (55.00%) Windows Server 2008
1 11 (55.00%) Windows 2000 Server
Processes & Methodologies
1 16 (80.00%) ITIL
2 11 (55.00%) Problem Management
3 3 (15.00%) Business Continuity
4 2 (10.00%) Time Management
4 2 (10.00%) Service Management
5 1 (5.00%) Change Management
5 1 (5.00%) Validation
Programming Languages
1 2 (10.00%) SQL
Quality Assurance & Compliance
1 14 (70.00%) SLA
System Software
1 2 (10.00%) Terminal Services
2 1 (5.00%) Terminal Server
2 1 (5.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
Systems Management
1 11 (55.00%) Nagios
1 11 (55.00%) Backup Exec
1 11 (55.00%) SCCM
1 11 (55.00%) SCOM
1 11 (55.00%) WSUS
2 1 (5.00%) NetBackup
Vendors
1 13 (65.00%) Microsoft
2 11 (55.00%) CommVault
2 11 (55.00%) Bomgar
3 1 (5.00%) Cisco
3 1 (5.00%) VMware
Exeter, Devon
Capita Resourcing - IT Resourcing
Salary: £20000 - £20800 per annum + 20% shift allowance
Posted: 6 days ago