The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Exeter region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 21 22 33
Rank change year-on-year
+1 +11
Permanent jobs citing Service Delivery 12 8 5
As % of all permanent IT jobs located in Exeter 8.45% 6.45% 2.28%
As % of the Processes & Methodologies category 12.12% 7.77% 3.16%
Number of salaries quoted 12 8 5
Average salary £19,400 £23,950 £29,000
Average salary % change year-on-year
-18.99% -17.41%
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Exeter
Permanent IT job ads with a match in the
Processes & Methodologies category
99 103 158
As % of all permanent IT jobs located in Exeter 69.72% 83.06% 72.15%
Number of salaries quoted 94 98 131
Average salary £27,500 £35,000 £37,500
Average salary % change year-on-year
-21.42% -6.66%
90% offered a salary of more than £19,400 £24,450 £23,300
10% offered a salary of more than £42,500 £55,000 £42,500
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Delivery
Devon

Service Delivery
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Exeter

Service Delivery
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Exeter region.

Service Delivery Salary Trend in Exeter

Service Delivery
Salary Histogram in Exeter

This chart provides a salary histogram for IT jobs citing Service Delivery across the Exeter region over the 3 months to 16 April 2014.

Service Delivery Salary Histogram in Exeter

Service Delivery
Top 30 Related IT Skills in Exeter

For the 6 months to 16 April 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 18 (85.71%) ITIL
2 16 (76.19%) SLA
3 13 (61.90%) Microsoft
3 13 (61.90%) Windows
3 13 (61.90%) MS Excel
3 13 (61.90%) CommVault
3 13 (61.90%) Windows Server 2003
3 13 (61.90%) Nagios
3 13 (61.90%) Backup Exec
3 13 (61.90%) Problem Management
3 13 (61.90%) SCCM
3 13 (61.90%) SCOM
3 13 (61.90%) WSUS
3 13 (61.90%) Windows Server 2008
3 13 (61.90%) Windows 2000 Server
3 13 (61.90%) Bomgar
4 4 (19.05%) Cisco
5 3 (14.29%) IBM
5 3 (14.29%) Juniper
5 3 (14.29%) Intrusion Detection
5 3 (14.29%) Network Security
5 3 (14.29%) Security Cleared
5 3 (14.29%) Business Continuity
5 3 (14.29%) CheckPoint
6 1 (4.76%) Change Management
6 1 (4.76%) Validation
6 1 (4.76%) VMware
6 1 (4.76%) VMware Infrastructure
6 1 (4.76%) .NET Framework
6 1 (4.76%) .NET

Service Delivery
Top Related IT Skills in Exeter by Category

For the 6 months to 16 April 2014, IT jobs across the Exeter region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 13 (61.90%) MS Excel
Communications & Networking
1 3 (14.29%) Intrusion Detection
1 3 (14.29%) Network Security
2 1 (4.76%) TCP/IP
Job Titles
1 13 (61.90%) Support Engineer
2 12 (57.14%) Systems Engineer
2 12 (57.14%) Systems Support
2 12 (57.14%) Systems Support Engineer
3 4 (19.05%) Analyst
4 3 (14.29%) Service Manager
4 3 (14.29%) IT Services Manager
4 3 (14.29%) Customer Services Manager
5 1 (4.76%) IT Support
5 1 (4.76%) Change and Release Manager
5 1 (4.76%) Support Analyst
5 1 (4.76%) Release Manager
5 1 (4.76%) Change Manager
5 1 (4.76%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
1 1 (4.76%) .NET Framework
Operating Systems
1 13 (61.90%) Windows
1 13 (61.90%) Windows Server 2003
1 13 (61.90%) Windows Server 2008
1 13 (61.90%) Windows 2000 Server
Processes & Methodologies
1 18 (85.71%) ITIL
2 13 (61.90%) Problem Management
3 3 (14.29%) Business Continuity
4 1 (4.76%) Change Management
4 1 (4.76%) Validation
Qualifications
1 3 (14.29%) Security Cleared
Quality Assurance & Compliance
1 16 (76.19%) SLA
System Software
1 1 (4.76%) Active Directory
1 1 (4.76%) Terminal Server
1 1 (4.76%) VMware Infrastructure
Systems Management
1 13 (61.90%) Nagios
1 13 (61.90%) Backup Exec
1 13 (61.90%) WSUS
1 13 (61.90%) SCCM
1 13 (61.90%) SCOM
Vendors
1 13 (61.90%) Microsoft
1 13 (61.90%) CommVault
1 13 (61.90%) Bomgar
2 4 (19.05%) Cisco
3 3 (14.29%) IBM
3 3 (14.29%) Juniper
3 3 (14.29%) CheckPoint
4 1 (4.76%) VMware