The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 73 81 69
Rank change year-on-year
+8 -12
Permanent jobs citing Service Delivery 200 160 198
As % of all permanent IT jobs located in the South West 3.27% 3.05% 3.58%
As % of the Processes & Methodologies category 4.07% 3.84% 4.64%
Number of salaries quoted 169 100 177
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £22,400 £25,000 £22,500
10% offered a salary of more than £61,000 £62,500 £55,000
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4919 4164 4268
As % of all permanent IT jobs located in the South West 80.34% 79.36% 77.08%
Number of salaries quoted 3998 3582 3778
Average salary £41,000 £37,500 £40,000
Average salary % change year-on-year
+9.33% -6.25%
90% offered a salary of more than £27,500 £26,000 £27,500
10% offered a salary of more than £60,000 £57,500 £54,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 29 July 2014.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +34 54 £37,500 -37.50% 6
Wiltshire +1 44 £50,318 +18.39% 12
Somerset -20 36 £27,500 -20.86% 8
Gloucestershire +16 28 £48,500 +55.20% 3
Dorset -39 19 £33,000 -17.50% 2
Devon -9 11 £20,800 +6.66% 3
Cornwall - 2 £23,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 29 July 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 152 (42.34%) ITIL
2 127 (35.38%) SLA
3 122 (33.98%) Finance
4 100 (27.86%) Windows
5 75 (20.89%) Microsoft
6 73 (20.33%) Service Management
7 59 (16.43%) MS Excel
8 51 (14.21%) SQL
9 50 (13.93%) Continuous Improvement
10 42 (11.70%) Project Management
11 41 (11.42%) ITSM
12 40 (11.14%) Management Information System
12 40 (11.14%) Stakeholder Management
12 40 (11.14%) VMware
13 39 (10.86%) Root Cause Analysis
14 38 (10.58%) Active Directory
15 37 (10.31%) SQL Server
16 36 (10.03%) Windows Server 2008
16 36 (10.03%) VMware Infrastructure
17 34 (9.47%) Windows Server 2003
18 32 (8.91%) Oracle
18 32 (8.91%) Change Management
18 32 (8.91%) Relational Database
19 31 (8.64%) XML
19 31 (8.64%) SharePoint
20 27 (7.52%) Degree
21 24 (6.69%) Problem Management
21 24 (6.69%) Incident Management
22 23 (6.41%) Security Cleared
22 23 (6.41%) MS Exchange

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 29 July 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 31 (8.64%) SharePoint
2 23 (6.41%) MS Exchange
3 14 (3.90%) IIS
4 11 (3.06%) Exchange Server 2010
4 11 (3.06%) SharePoint 2013
5 10 (2.79%) Exchange Server 2007
5 10 (2.79%) Tomcat
6 7 (1.95%) Exchange Server 2003
6 7 (1.95%) WebSphere
6 7 (1.95%) Lync
7 5 (1.39%) Blackberry Enterprise Server
8 3 (0.84%) SharePoint 2010
9 2 (0.56%) SAS
10 1 (0.28%) Apache
Applications
1 59 (16.43%) MS Excel
2 18 (5.01%) MS Office
3 13 (3.62%) MS Project
4 11 (3.06%) MS Visio
5 4 (1.11%) MS PowerPoint
6 1 (0.28%) SPSS
Business Applications
1 4 (1.11%) Dynamics AX
2 3 (0.84%) Dynamics CRM
2 3 (0.84%) Visualfiles
3 2 (0.56%) Sage 200
4 1 (0.28%) SAP Oil and Gas
4 1 (0.28%) Academy Housing
4 1 (0.28%) arcHouse
Cloud Services
1 4 (1.11%) Google Apps
2 3 (0.84%) SaaS
3 2 (0.56%) Office 365
3 2 (0.56%) Cloud Computing
4 1 (0.28%) IaaS
4 1 (0.28%) PaaS
Communications & Networking
1 22 (6.13%) Firewall
2 19 (5.29%) SAN
2 19 (5.29%) LAN
3 13 (3.62%) DNS
3 13 (3.62%) WAN
4 12 (3.34%) DHCP
5 10 (2.79%) TCP/IP
6 9 (2.51%) VoIP
7 7 (1.95%) VPN
7 7 (1.95%) LDAP
7 7 (1.95%) NAS
8 6 (1.67%) Wireless
9 5 (1.39%) VLAN
9 5 (1.39%) SNMP
10 4 (1.11%) iSCSI
10 4 (1.11%) Fibre Channel
10 4 (1.11%) Multicast
10 4 (1.11%) Internet
11 3 (0.84%) Broadband
11 3 (0.84%) Ethernet
Database & Business Intelligence
1 37 (10.31%) SQL Server
2 32 (8.91%) Relational Database
3 16 (4.46%) SQL Server Integration Services
4 12 (3.34%) SQL Server Reporting Services
4 12 (3.34%) Oracle Database
5 9 (2.51%) Oracle Database 10g
6 8 (2.23%) Data Warehouse
7 7 (1.95%) SQL Server 2008
8 6 (1.67%) Oracle9i Database
9 4 (1.11%) SQL Server 2005
9 4 (1.11%) Oracle Database 11g
9 4 (1.11%) Oracle OWB
10 3 (0.84%) RDBMS
11 2 (0.56%) OLAP
11 2 (0.56%) PostgreSQL
11 2 (0.56%) PowerCenter
11 2 (0.56%) SQLPlus
11 2 (0.56%) SQL Server Analysis Services
11 2 (0.56%) Oracle Exadata
Development Applications
1 5 (1.39%) Visual Studio
2 4 (1.11%) Toad
3 2 (0.56%) NUnit
3 2 (0.56%) Subversion
3 2 (0.56%) Team Foundation Server
General
1 122 (33.98%) Finance
2 12 (3.34%) Legal
2 12 (3.34%) Telecoms
3 8 (2.23%) Retail
4 6 (1.67%) Military
5 5 (1.39%) Advertising
5 5 (1.39%) Aerospace
6 4 (1.11%) Back Office
6 4 (1.11%) Manufacturing
7 3 (0.84%) Electronics
7 3 (0.84%) Banking
7 3 (0.84%) Marketing
8 1 (0.28%) Local Government
Job Titles
1 85 (23.68%) Service Manager
2 84 (23.40%) Analyst
3 49 (13.65%) Services Delivery Manager
3 49 (13.65%) Delivery Manager
4 48 (13.37%) Applications Support
5 44 (12.26%) Support Analyst
6 30 (8.36%) Applications Support Analyst
7 22 (6.13%) Business Analyst
8 19 (5.29%) Support Engineer
9 18 (5.01%) Team Leader
9 18 (5.01%) Lead Business Analyst
9 18 (5.01%) IT Support
10 15 (4.18%) Support Manager
10 15 (4.18%) Architect
11 14 (3.90%) Head of IT
12 13 (3.62%) Project Manager
12 13 (3.62%) Solutions Architect
13 12 (3.34%) Senior Analyst
13 12 (3.34%) IT Services Manager
13 12 (3.34%) Head of Operations
Libraries, Frameworks & Software Standards
1 31 (8.64%) XML
2 15 (4.18%) .NET
3 9 (2.51%) HTML
4 5 (1.39%) DHTML
4 5 (1.39%) XSLT
4 5 (1.39%) WebSphere MQ
4 5 (1.39%) ActiveMQ
5 4 (1.11%) LAMP
6 3 (0.84%) Application Packaging
6 3 (0.84%) .NET Framework
6 3 (0.84%) CSS
6 3 (0.84%) Middleware
6 3 (0.84%) J2EE
7 2 (0.56%) ASP.NET
7 2 (0.56%) Java EE
8 1 (0.28%) JSP
8 1 (0.28%) HTML5
Miscellaneous
1 40 (11.14%) Management Information System
2 11 (3.06%) Statistics
3 8 (2.23%) NHS
4 6 (1.67%) PDA
5 5 (1.39%) Blackberry
5 5 (1.39%) Open Source
5 5 (1.39%) Enterprise Software
6 4 (1.11%) Video Conferencing
7 3 (0.84%) FMCG
7 3 (0.84%) Computer Science
7 3 (0.84%) Foreign Exchange (FX)
7 3 (0.84%) Clustering
7 3 (0.84%) Visualisation
8 2 (0.56%) DTV
9 1 (0.28%) GIS
9 1 (0.28%) IPTV
9 1 (0.28%) CMDB
9 1 (0.28%) SCADA
9 1 (0.28%) iPhone
Operating Systems
1 100 (27.86%) Windows
2 36 (10.03%) Windows Server 2008
3 34 (9.47%) Windows Server 2003
4 22 (6.13%) Linux
5 18 (5.01%) Windows XP
5 18 (5.01%) Windows 7
6 16 (4.46%) UNIX
7 15 (4.18%) Windows 2000 Server
8 5 (1.39%) Mac OS X
8 5 (1.39%) Windows Server 2012
9 4 (1.11%) Mac OS
9 4 (1.11%) Windows 8
9 4 (1.11%) Solaris
10 2 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 152 (42.34%) ITIL
2 73 (20.33%) Service Management
3 50 (13.93%) Continuous Improvement
4 42 (11.70%) Project Management
5 41 (11.42%) ITSM
6 40 (11.14%) Stakeholder Management
7 39 (10.86%) Root Cause Analysis
8 32 (8.91%) Change Management
9 24 (6.69%) Incident Management
9 24 (6.69%) Problem Management
10 19 (5.29%) Information Management
10 19 (5.29%) Disaster Recovery
11 18 (5.01%) Time Management
12 17 (4.74%) PRINCE2
13 15 (4.18%) Quality Management
13 15 (4.18%) Workflow
13 15 (4.18%) Supplier Management
13 15 (4.18%) Performance Management
13 15 (4.18%) ITIL V3
13 15 (4.18%) Change Control
Programming Languages
1 51 (14.21%) SQL
2 14 (3.90%) Java
3 11 (3.06%) T-SQL
4 10 (2.79%) JavaScript
5 9 (2.51%) PowerShell
6 7 (1.95%) PL/SQL
6 7 (1.95%) VB
7 4 (1.11%) C
7 4 (1.11%) C#
7 4 (1.11%) Python
7 4 (1.11%) Bash Shell
8 2 (0.56%) C++
9 1 (0.28%) PHP
9 1 (0.28%) VB.NET
9 1 (0.28%) VBA
Qualifications
1 27 (7.52%) Degree
2 23 (6.41%) Security Cleared
3 18 (5.01%) ITIL Certification
4 15 (4.18%) SC Cleared
5 12 (3.34%) Microsoft Certification
6 8 (2.23%) MCSE
6 8 (2.23%) Cisco Certification
7 7 (1.95%) ITIL Foundation Certificate
7 7 (1.95%) CCNP
8 5 (1.39%) MCSA
8 5 (1.39%) CCSP
8 5 (1.39%) CCDP
8 5 (1.39%) MCITP
9 4 (1.11%) HND
10 3 (0.84%) CCNA
10 3 (0.84%) APMP
11 2 (0.56%) DV Cleared
11 2 (0.56%) MCP
12 1 (0.28%) ISEB
12 1 (0.28%) CCA
Quality Assurance & Compliance
1 127 (35.38%) SLA
2 3 (0.84%) COBIT
2 3 (0.84%) QA
3 1 (0.28%) ISO/IEC 27001
System Software
1 38 (10.58%) Active Directory
2 36 (10.03%) VMware Infrastructure
3 6 (1.67%) Xen
3 6 (1.67%) XenApp
4 5 (1.39%) vSphere
4 5 (1.39%) VMware ESXi
4 5 (1.39%) NFS
4 5 (1.39%) Terminal Services
5 4 (1.11%) Samba
5 4 (1.11%) GPFS
6 3 (0.84%) UAG
6 3 (0.84%) BlackBerry Internet Service
7 2 (0.56%) Hyper-V
7 2 (0.56%) MetaFrame
8 1 (0.28%) Terminal Server
8 1 (0.28%) VMware ESX
8 1 (0.28%) XenDesktop
Systems Management
1 17 (4.74%) WSUS
2 16 (4.46%) SCCM
3 15 (4.18%) Nagios
4 13 (3.62%) SCOM
5 12 (3.34%) Backup Exec
6 4 (1.11%) McAfee ePO
6 4 (1.11%) Bcfg2
7 2 (0.56%) Puppet
7 2 (0.56%) Vagrant
7 2 (0.56%) Opscode Chef
7 2 (0.56%) Norton AntiVirus
7 2 (0.56%) Cacti
8 1 (0.28%) NetBackup
8 1 (0.28%) Tivoli
8 1 (0.28%) HP SIM
8 1 (0.28%) Hyperic
Vendors
1 75 (20.89%) Microsoft
2 40 (11.14%) VMware
3 32 (8.91%) Oracle
4 18 (5.01%) Cisco
5 14 (3.90%) Citrix
6 12 (3.34%) CommVault
6 12 (3.34%) Bomgar
7 10 (2.79%) HP
8 7 (1.95%) Dell
9 6 (1.67%) IBM
10 5 (1.39%) Altiris
10 5 (1.39%) SAP
11 4 (1.11%) Google
11 4 (1.11%) Symantec
11 4 (1.11%) McAfee
12 3 (0.84%) Red Hat
12 3 (0.84%) Apple
12 3 (0.84%) Business Objects
12 3 (0.84%) Avaya
12 3 (0.84%) SolarWinds
Swindon, Wiltshire
ETS Technical Selection Ltd
Salary: £40000 - £50000 per annum
Posted: 12 hours ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £33000 - £35000 per annum + bonus+ben
Posted: 13 hours ago
Bath, Avon
Sanderson
Salary: £47000.00 - £50000.00 per annum
Posted: 16 hours ago
Bath, Avon
Resource Management
Salary: £30000 - £40000 per annum
Posted: 16 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: NEGOTIABLE
Posted: 18 hours ago
Bath, Avon
People Source Consulting
Salary: £47000 - £50000 per annum + car allowance
Posted: Yesterday
Gloucestershire
Sanderson
Salary: £50000.00 - £55000.00 per annum + benefits
Posted: 4 days ago
Swindon, Wiltshire
Eutopia Solutions Ltd
Salary: £380 - £470 per annum
Posted: 5 days ago
Chippenham, Wiltshire
Circle Recruitment
Salary: £30000 - £35000 per annum + 7% Pension, 25 days, Healthcare
Posted: 5 days ago
Bristol, Avon
SJB Corporate Ltd
Salary: company car, laptop, pension, 25 days holidays
Posted: 5 days ago
Somerset
n-tier selection limited
Salary: £35000 - £50000 Per Annum
Posted: 5 days ago
Exeter, Devon
Capita Resourcing - IT Resourcing
Salary: £20000 - £20800 per annum + 20% shift allowance
Posted: 5 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £38000 - £47000 per annum + Excellent Benefits
Posted: 6 days ago
Bath, Avon
Sanderson
Salary: £19000 - £21000 per annum
Posted: 6 days ago
Gloucestershire
ReThink Recruitment
Salary: £35000.00 - £45000.00 per annum + Benefits
Posted: 6 days ago
Somerset
Sanderson
Salary: £50000 - £60000 per annum + Benefits
Posted: 6 days ago
Bath, Avon
Sanderson
Salary: £21000 per annum
Posted: 6 days ago
South West
Experis Ltd
Salary: To £67k
Posted: 6 days ago
Wiltshire
Experis Ltd
Salary: To £67k + pkg
Posted: 6 days ago
Dorset
Experis Ltd
Salary: To £67k + pkg
Posted: 6 days ago