The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / South West
Rank 55 100 106
Rank change year-on-year
+45 +6
Permanent jobs citing Service Delivery 243 164 159
As % of all permanent IT jobs located in the South West 4.89% 2.99% 2.68%
As % of the Processes & Methodologies category 5.55% 3.36% 3.08%
Number of salaries quoted 199 129 116
Median salary £37,500 £38,000 £40,362
Median salary % change year-on-year
-1.31% -5.85%
90% offered a salary of more than £23,500 £28,700 £24,700
10% offered a salary of more than £57,000 £78,000 £65,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4379 4881 5155
As % of all permanent IT jobs located in the South West 88.18% 89.02% 86.89%
Number of salaries quoted 3591 4130 4311
Median salary £43,000 £42,500 £40,000
Median salary % change year-on-year
+1.17% +6.25%
90% offered a salary of more than £30,000 £30,000 £28,250
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 17 January 2017.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +38 82 £37,000 +23.33% 3
Bristol +24 56 £44,000 -12.00% 10
Wiltshire +7 44 £40,000 +6.66% 8
Devon +19 30 £31,750 -9.28% 2
Dorset +3 15 £37,500 -11.76%
Somerset +3 15 £37,500 +7.14% 2
Cornwall - 2 £35,000 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 17 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Delivery.

1 287 (57.75%) ITIL
2 171 (34.41%) Microsoft
3 150 (30.18%) Security Cleared
4 142 (28.57%) Windows
5 119 (23.94%) SLA
6 111 (22.33%) Active Directory
7 107 (21.53%) DV Cleared
8 106 (21.33%) Agile Software Development
9 102 (20.52%) Service Management
10 97 (19.52%) MS Excel
10 97 (19.52%) Problem Management
11 93 (18.71%) Finance
12 84 (16.90%) Linux
13 81 (16.30%) VMware
14 77 (15.49%) Windows Server
15 71 (14.29%) Infrastructure Management
16 67 (13.48%) MS Office
17 64 (12.88%) Project Management
18 63 (12.68%) SQL
19 61 (12.27%) VMware Infrastructure
20 59 (11.87%) SC Cleared
20 59 (11.87%) ITIL V3
21 58 (11.67%) JavaScript
22 57 (11.47%) Java
23 56 (11.27%) HP
24 52 (10.46%) C
24 52 (10.46%) Oracle
25 51 (10.26%) Stakeholder Management
26 48 (9.66%) SQL Server
27 46 (9.26%) DevOps

Service Delivery
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (8.05%) MS Exchange
2 36 (7.24%) SharePoint
3 30 (6.04%) Apache
3 30 (6.04%) Confluence
4 25 (5.03%) Exchange Server 2010
5 23 (4.63%) IIS
6 15 (3.02%) JBoss
7 13 (2.62%) Exchange Server 2007
7 13 (2.62%) WebSphere
8 10 (2.01%) CMS
9 9 (1.81%) Alfresco
9 9 (1.81%) Joomla!
9 9 (1.81%) WebLogic
10 8 (1.61%) Skype for Business
11 7 (1.41%) Tomcat
12 6 (1.21%) SharePoint 2010
13 5 (1.01%) Exchange Server 2013
14 4 (0.80%) Blackberry Enterprise Server
14 4 (0.80%) CloudStack
14 4 (0.80%) OpenStack
Applications
1 97 (19.52%) MS Excel
2 67 (13.48%) MS Office
3 30 (6.04%) MS PowerPoint
4 14 (2.82%) MS Visio
5 8 (1.61%) MS Project
Business Applications
1 5 (1.01%) OpenText MBPM
1 5 (1.01%) Visualfiles
2 3 (0.60%) Maximo
2 3 (0.60%) Unit4 Business World
3 2 (0.40%) Oracle 11i
3 2 (0.40%) Oracle Applications
3 2 (0.40%) Oracle EBS R12
4 1 (0.20%) Dynamics AX
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) SAP ERP
Cloud Services
1 19 (3.82%) Office 365
2 14 (2.82%) Cloud Computing
3 10 (2.01%) Microsoft Azure
4 9 (1.81%) Amazon AWS
4 9 (1.81%) GitHub
5 7 (1.41%) IaaS
6 5 (1.01%) SaaS
7 4 (0.80%) Amazon EC2
7 4 (0.80%) PaaS
8 2 (0.40%) Azure Active Directory
9 1 (0.20%) Google Cloud Platform
Communications & Networking
1 36 (7.24%) WAN
2 31 (6.24%) LAN
3 28 (5.63%) Firewall
4 23 (4.63%) VoIP
5 21 (4.23%) DNS
5 21 (4.23%) VPN
6 19 (3.82%) Wireless
7 16 (3.22%) Wi-Fi
8 14 (2.82%) TCP/IP
9 13 (2.62%) Cisco ASA
9 13 (2.62%) SAN
10 12 (2.41%) SMS
11 11 (2.21%) DHCP
11 11 (2.21%) Network Security
12 8 (1.61%) Remote Desktop
12 8 (1.61%) Skype
13 7 (1.41%) DSL
13 7 (1.41%) Ethernet
13 7 (1.41%) MPLS
13 7 (1.41%) VLAN
Database & Business Intelligence
1 48 (9.66%) SQL Server
2 20 (4.02%) MongoDB
3 14 (2.82%) MySQL
4 11 (2.21%) NoSQL
5 9 (1.81%) MS Access
6 8 (1.61%) SQL Server Reporting Services
7 7 (1.41%) SQL Server 2012
7 7 (1.41%) SQL Server Integration Services
8 5 (1.01%) Relational Database
8 5 (1.01%) SQL Server 2005
9 4 (0.80%) DB2
9 4 (0.80%) Oracle Database
9 4 (0.80%) SQL Server 2008
10 3 (0.60%) IDOL
10 3 (0.60%) Microsoft Analysis Services
10 3 (0.60%) Oracle Database 11g
10 3 (0.60%) SQL Server 2014
10 3 (0.60%) SQL Server Analysis Services
11 2 (0.40%) GIS
11 2 (0.40%) PostgreSQL
Development Applications
1 32 (6.44%) JIRA
2 27 (5.43%) Jenkins
3 18 (3.62%) Team Foundation Server
4 14 (2.82%) Subversion
5 11 (2.21%) Atlassian Bamboo
6 9 (1.81%) Bitbucket
6 9 (1.81%) Maven
6 9 (1.81%) Oracle Forms
7 8 (1.61%) EasyMock
7 8 (1.61%) JUnit
8 7 (1.41%) TeamCity
8 7 (1.41%) Visual Studio
9 4 (0.80%) Eclipse
10 2 (0.40%) Appium
10 2 (0.40%) Calabash
10 2 (0.40%) Cucumber
10 2 (0.40%) Gatling
10 2 (0.40%) Selenium
10 2 (0.40%) The Grinder
11 1 (0.20%) VSS/SourceSafe
General
1 93 (18.71%) Finance
2 21 (4.23%) Retail
3 17 (3.42%) Games
4 12 (2.41%) Telecoms
5 6 (1.21%) Legal
6 5 (1.01%) Billing
7 4 (0.80%) Publishing
8 3 (0.60%) Advertising
8 3 (0.60%) Back Office
8 3 (0.60%) Law
9 1 (0.20%) Aerospace
9 1 (0.20%) Local Government
9 1 (0.20%) Marketing
9 1 (0.20%) Military
Job Titles
1 89 (17.91%) Analyst
2 83 (16.70%) Service Manager
3 40 (8.05%) Delivery Manager
3 40 (8.05%) Service Analyst
4 39 (7.85%) Services Delivery Manager
5 37 (7.44%) Support Engineer
6 35 (7.04%) Service Desk Analyst
6 35 (7.04%) Support Analyst
7 28 (5.63%) Administrator
8 26 (5.23%) Architect
8 26 (5.23%) Service Level Manager
9 22 (4.43%) Applications Support
10 21 (4.23%) 2nd Line Support
10 21 (4.23%) IT Manager
11 20 (4.02%) Software Engineer
11 20 (4.02%) Systems Administrator
12 19 (3.82%) Project Manager
12 19 (3.82%) Test Engineer
13 18 (3.62%) IT Administrator
13 18 (3.62%) IT Support
Libraries, Frameworks & Software Standards
1 36 (7.24%) .NET
2 32 (6.44%) HTML
3 22 (4.43%) Web Services
4 21 (4.23%) .NET Framework
4 21 (4.23%) ASP.NET
5 19 (3.82%) Spring
6 17 (3.42%) XML
7 12 (2.41%) Flash
8 11 (2.21%) AngularJS
8 11 (2.21%) Java EE
9 10 (2.01%) Hibernate
9 10 (2.01%) JPA
9 10 (2.01%) Spring MVC
9 10 (2.01%) Spring Web Flow
10 9 (1.81%) Dojo
10 9 (1.81%) EJB
10 9 (1.81%) jQuery
10 9 (1.81%) JSP
10 9 (1.81%) SOAP
10 9 (1.81%) WSDL
Miscellaneous
1 39 (7.85%) Data Centre
2 32 (6.44%) Management Information System
3 25 (5.03%) Analytical Skills
3 25 (5.03%) Statistics
4 16 (3.22%) User Experience
5 14 (2.82%) Enterprise Software
6 11 (2.21%) Clustering
6 11 (2.21%) Wiki
7 10 (2.01%) Computer Science
8 8 (1.61%) Replication
8 8 (1.61%) Virtual Team
9 7 (1.41%) Fat Client
9 7 (1.41%) Thin Client
10 6 (1.21%) CMDB
11 5 (1.01%) Driving Licence
12 4 (0.80%) Blackberry
12 4 (0.80%) Freedom of Information
13 3 (0.60%) Client/Server
13 3 (0.60%) Foreign Exchange (FX)
13 3 (0.60%) Mobile App
Operating Systems
1 142 (28.57%) Windows
2 84 (16.90%) Linux
3 77 (15.49%) Windows Server
4 34 (6.84%) Windows Server 2003
5 30 (6.04%) Windows Server 2008
6 27 (5.43%) Apple iOS
7 26 (5.23%) Windows Server 2012
8 24 (4.83%) Mac OS X
9 22 (4.43%) Unix
10 21 (4.23%) Windows 7
11 20 (4.02%) Android
12 14 (2.82%) Red Hat Enterprise Linux
13 12 (2.41%) CentOS
14 10 (2.01%) Windows XP
15 9 (1.81%) Windows 10
15 9 (1.81%) Windows 8
16 7 (1.41%) Mac OS
17 6 (1.21%) Windows 2000
18 2 (0.40%) Solaris
18 2 (0.40%) Ubuntu
Processes & Methodologies
1 287 (57.75%) ITIL
2 106 (21.33%) Agile Software Development
3 102 (20.52%) Service Management
4 97 (19.52%) Problem Management
5 71 (14.29%) Infrastructure Management
6 64 (12.88%) Project Management
7 59 (11.87%) ITIL V3
8 51 (10.26%) Stakeholder Management
9 46 (9.26%) DevOps
9 46 (9.26%) Mentoring
10 45 (9.05%) Continuous Improvement
11 44 (8.85%) Change Management
12 42 (8.45%) Incident Management
12 42 (8.45%) PRINCE2
13 39 (7.85%) ITSM
14 37 (7.44%) Line Management
15 36 (7.24%) Waterfall
16 33 (6.64%) Data Protection
16 33 (6.64%) Software Engineering
17 32 (6.44%) Release Management
Programming Languages
1 63 (12.68%) SQL
2 58 (11.67%) JavaScript
3 57 (11.47%) Java
4 52 (10.46%) C
5 42 (8.45%) PowerShell
6 38 (7.65%) C#
7 37 (7.44%) PHP
8 34 (6.84%) Python
9 25 (5.03%) Bash Shell
10 22 (4.43%) C++
11 12 (2.41%) PL/SQL
12 11 (2.21%) Shell Script
13 10 (2.01%) VB.NET
13 10 (2.01%) VBA
14 9 (1.81%) Delphi
14 9 (1.81%) Pascal
14 9 (1.81%) T-SQL
15 5 (1.01%) Ruby
16 2 (0.40%) Korn
16 2 (0.40%) VB
Qualifications
1 150 (30.18%) Security Cleared
2 107 (21.53%) DV Cleared
3 59 (11.87%) SC Cleared
4 45 (9.05%) Degree
5 44 (8.85%) ITIL Certification
6 32 (6.44%) Microsoft Certification
7 24 (4.83%) Cisco Certification
8 22 (4.43%) ISEB
9 21 (4.23%) CCNA
9 21 (4.23%) MCSE
10 14 (2.82%) ITIL Foundation Certificate
11 13 (2.62%) VMware Certified Professional (VCP)
12 12 (2.41%) MCITP
13 6 (1.21%) DBS Check
13 6 (1.21%) PMI Certification
14 5 (1.01%) CCIE
14 5 (1.01%) MCP
14 5 (1.01%) MCSA
14 5 (1.01%) VERITAS Certified Professional (VCP)
15 4 (0.80%) CCNP
Quality Assurance & Compliance
1 119 (23.94%) SLA
2 18 (3.62%) QA
3 11 (2.21%) ISO/IEC 27001
4 5 (1.01%) ISAE 3402
5 4 (0.80%) COBIT
6 3 (0.60%) BS7799
7 2 (0.40%) NEBOSH
7 2 (0.40%) PCI DSS
8 1 (0.20%) Actionable Recommendations
8 1 (0.20%) Data Quality
System Software
1 111 (22.33%) Active Directory
2 61 (12.27%) VMware Infrastructure
3 18 (3.62%) Hyper-V
4 17 (3.42%) Virtual Desktop
5 13 (2.62%) vSphere
6 11 (2.21%) Virtual Machines
7 6 (1.21%) Terminal Services
8 5 (1.01%) Xen
9 4 (0.80%) Virtual Servers
9 4 (0.80%) XenServer
10 3 (0.60%) XenApp
11 2 (0.40%) DFS Replication
11 2 (0.40%) EMC RecoverPoint
11 2 (0.40%) Gluster
11 2 (0.40%) iptables
11 2 (0.40%) KVM
11 2 (0.40%) NFS
11 2 (0.40%) Oracle RAC
11 2 (0.40%) UAG
11 2 (0.40%) VMware ESX
Systems Management
1 33 (6.64%) SCCM
2 18 (3.62%) Nagios
3 12 (2.41%) SCOM
4 10 (2.01%) NetBackup
5 9 (1.81%) Backup Exec
6 6 (1.21%) Microsoft Clustering
6 6 (1.21%) Puppet
7 5 (1.01%) HP SIM
7 5 (1.01%) OpenView
7 5 (1.01%) Tivoli
8 4 (0.80%) Cobbler
8 4 (0.80%) Microsoft Intune
8 4 (0.80%) Opscode Chef
8 4 (0.80%) Oracle RMAN
8 4 (0.80%) SCVMM
9 3 (0.60%) Cisco Prime
9 3 (0.60%) HP Data Protector
10 2 (0.40%) Check_MK
10 2 (0.40%) Graylog
10 2 (0.40%) Pingdom
Vendors
1 171 (34.41%) Microsoft
2 81 (16.30%) VMware
3 56 (11.27%) HP
4 52 (10.46%) Oracle
5 43 (8.65%) Cisco
6 25 (5.03%) Citrix
7 23 (4.63%) Atlassian
8 17 (3.42%) Juniper
8 17 (3.42%) Veeam
9 16 (3.22%) Apple
9 16 (3.22%) Cadence
9 16 (3.22%) Red Hat
10 15 (3.02%) IBM
11 13 (2.62%) Avaya
12 11 (2.21%) Veritas
13 10 (2.01%) 3PAR
13 10 (2.01%) NICE Systems
14 8 (1.61%) Dell
14 8 (1.61%) Draytek
14 8 (1.61%) EMC
Somerset
Logic Engagements Ltd
Salary: £55000 - £65000 per annum + Benefits
Posted: 3 hours ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Pension & Benefits
Posted: 22 hours ago
Somerset
Pearson Frank
Salary: £32000 - £35000 per annum + Possibility of RRA of up to £3,900
Posted: Yesterday
Pewsey, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + Pension & Benefits
Posted: 22 hours ago
Swindon, Wiltshire
The National Trust
Salary: £33,000 per annum
Posted: 4 days ago
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 4 days ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £45000 per annum + car allowance
Posted: 4 days ago
St. Ives, Cambridgeshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £50,000 per annum + Car Allowance + Benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £30000 per annum + Excellent Benefits
Posted: 6 days ago
Swindon, Wiltshire
The National Trust
Salary: £38,000 per annum
Posted: 4 days ago
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 4 days ago
Cheltenham, Gloucestershire
UCAS
Salary: From £62,000 to £66,000 per annum
Posted: 5 days ago
Bristol, Avon
TEKsystems
Salary: £22000 - £24000 per annum + BENEFITS
Posted: 6 days ago
Exeter, Devon
Landmark Information Group Ltd
Salary: Competitive salary, bonus and benefits
Posted: 8 days ago
Bristol, Avon
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 7 days ago
Gloucester, Gloucestershire
ANSON MCCADE
Salary: £30,000 - £50,000 + excellent, comprehensive package
Posted: 5 days ago
Exeter
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + package
Posted: 8 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago
Salisbury, Wiltshire
Landmarc Solutions Ltd
Salary: Competitive
Posted: 13 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 14 days ago