Service Delivery Jobs in the South West

Service Delivery
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 74 99 102
Rank change year-on-year +25 +3 +41
Permanent jobs citing Service Delivery 302 222 256
As % of all permanent jobs advertised in the South West 3.30% 3.17% 3.23%
As % of the Processes & Methodologies category 3.92% 3.35% 3.39%
Number of salaries quoted 241 128 146
10th Percentile £28,350 £27,250 £31,680
25th Percentile £36,000 £31,188 £40,313
Median annual salary (50th Percentile) £50,000 £45,000 £47,500
Median % change year-on-year +11.11% -5.26% +18.75%
75th Percentile £62,500 £55,813 £58,438
90th Percentile £75,772 £64,125 £73,750
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
South West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,698 6,620 7,544
As % of all permanent jobs advertised in the South West 84.16% 94.53% 95.08%
Number of salaries quoted 5,535 3,691 4,984
10th Percentile £28,500 £30,500 £30,892
25th Percentile £37,500 £39,250 £38,037
Median annual salary (50th Percentile) £50,500 £52,500 £50,000
Median % change year-on-year -3.81% +5.00% +7.53%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Delivery in the South West.

Salary trend for Service Delivery in the South West

Service Delivery
Salary Histogram in the South West

Salary distribution for jobs citing Service Delivery in the South West over the 6 months to 27 April 2024.

Salary histogram for Service Delivery in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +10 70 £58,700 +19.80% 21
Wiltshire -11 68 £50,858 +1.72% 11
Devon +17 56 £46,958 +25.49% 7
Gloucestershire +12 55 £55,000 -12.00% 7
Somerset +11 28 £33,500 -4.29% 13
Dorset -2 19 £29,019 -43.38% 4
Cornwall -8 2 £46,899 +17.25% 1
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (9.27%) SharePoint
2 20 (6.62%) Jupyter
2 20 (6.62%) Microsoft Exchange
3 18 (5.96%) Confluence
4 17 (5.63%) Apache
4 17 (5.63%) Apache Spark
4 17 (5.63%) nginx
5 6 (1.99%) CMS
6 5 (1.66%) SharePoint 2010
6 5 (1.66%) SharePoint 2013
7 4 (1.32%) Umbraco
8 2 (0.66%) MS Project Server
9 1 (0.33%) Skype for Business
Applications
1 16 (5.30%) Microsoft Office
2 5 (1.66%) Microsoft Excel
2 5 (1.66%) Microsoft PowerPoint
3 3 (0.99%) Microsoft Project
3 3 (0.99%) MS Visio
3 3 (0.99%) Trello
Business Applications
1 8 (2.65%) Maximo
2 2 (0.66%) SAP ERP
3 1 (0.33%) Primavera
Cloud Services
1 73 (24.17%) Microsoft 365
2 44 (14.57%) Azure
3 21 (6.95%) Power Platform
4 20 (6.62%) Entra ID
5 17 (5.63%) Amazon S3
5 17 (5.63%) MinIO
5 17 (5.63%) OpenShift
6 11 (3.64%) PowerApps
7 10 (3.31%) Azure DevOps
8 8 (2.65%) AWS
9 7 (2.32%) Dynamics 365
10 6 (1.99%) OneDrive
10 6 (1.99%) SaaS
11 5 (1.66%) WhatsApp
12 3 (0.99%) Slack
13 2 (0.66%) GCP
13 2 (0.66%) IaaS
13 2 (0.66%) Mimecast
13 2 (0.66%) OCI
13 2 (0.66%) Smartsheet
Communications & Networking
1 34 (11.26%) WAN
2 33 (10.93%) LAN
3 28 (9.27%) Firewall
4 18 (5.96%) VPN
4 18 (5.96%) Wi-Fi
5 14 (4.64%) Network Security
6 13 (4.30%) SD-WAN
7 12 (3.97%) Remote Desktop
8 9 (2.98%) TCP/IP
9 7 (2.32%) DNS
9 7 (2.32%) VoIP
10 5 (1.66%) Internet
11 4 (1.32%) DHCP
11 4 (1.32%) PBX
12 2 (0.66%) IP Telephony
12 2 (0.66%) Wireless
13 1 (0.33%) NetScaler
13 1 (0.33%) SAN
13 1 (0.33%) Skype
13 1 (0.33%) VLAN
Database & Business Intelligence
1 27 (8.94%) Big Data
2 17 (5.63%) Hadoop
2 17 (5.63%) Presto
3 15 (4.97%) SQL Server
4 8 (2.65%) Amazon RDS
4 8 (2.65%) Data Warehouse
4 8 (2.65%) GIS
4 8 (2.65%) NoSQL
5 6 (1.99%) RDBMS
5 6 (1.99%) Relational Database
6 3 (0.99%) Data Mining
6 3 (0.99%) Tableau
7 2 (0.66%) Electronic Patient Records
8 1 (0.33%) MySQL
Development Applications
1 17 (5.63%) Atlassian Bamboo
1 17 (5.63%) Jenkins
2 15 (4.97%) JIRA
3 12 (3.97%) Team Foundation Server
4 4 (1.32%) Git
4 4 (1.32%) Visual Studio
5 1 (0.33%) Appium
5 1 (0.33%) Cypress.io
5 1 (0.33%) JMeter
5 1 (0.33%) Postman
5 1 (0.33%) REST Assured
5 1 (0.33%) Selenium
5 1 (0.33%) Serenity BDD
5 1 (0.33%) SpecFlow
General
1 89 (29.47%) Social Skills
2 35 (11.59%) Inclusion and Diversity
3 33 (10.93%) Finance
4 25 (8.28%) Public Sector
5 22 (7.28%) Analytical Skills
6 18 (5.96%) Aerospace
6 18 (5.96%) Fire and Rescue
7 17 (5.63%) Retail
8 16 (5.30%) Organisational Skills
9 13 (4.30%) Documentation Skills
10 12 (3.97%) Telecoms
11 10 (3.31%) Influencing Skills
12 9 (2.98%) Law
13 7 (2.32%) Legal
13 7 (2.32%) Marketing
14 6 (1.99%) Electronics
15 4 (1.32%) Manufacturing
15 4 (1.32%) Publishing
16 3 (0.99%) Banking
16 3 (0.99%) Presentation Skills
Job Titles
1 49 (16.23%) Service Manager
2 33 (10.93%) Delivery Manager
2 33 (10.93%) Service Delivery Manager
3 30 (9.93%) Senior
4 29 (9.60%) IT Manager
5 28 (9.27%) Lead
6 25 (8.28%) Analyst
6 25 (8.28%) Developer
6 25 (8.28%) Infrastructure Engineer
7 17 (5.63%) Big Data Engineer
7 17 (5.63%) Data Engineer
7 17 (5.63%) DevOps Engineer
7 17 (5.63%) Senior Manager
7 17 (5.63%) Senior Service Manager
8 16 (5.30%) Team Leader
9 15 (4.97%) Network Manager
9 15 (4.97%) Software Developer
10 14 (4.64%) Head of IT
10 14 (4.64%) Service Analyst
11 13 (4.30%) Operations Manager
Libraries, Frameworks & Software Standards
1 17 (5.63%) ActiveMQ
1 17 (5.63%) Apache NiFi
1 17 (5.63%) Elastic Stack
1 17 (5.63%) RabbitMQ
1 17 (5.63%) YAML
2 13 (4.30%) .NET
3 8 (2.65%) AngularJS
3 8 (2.65%) REST
4 4 (1.32%) .NET Core
4 4 (1.32%) .NET Framework
4 4 (1.32%) Blazor
4 4 (1.32%) Entity Framework
5 2 (0.66%) EDI
5 2 (0.66%) JSON
6 1 (0.33%) Oracle Fusion
6 1 (0.33%) Playwright
Miscellaneous
1 21 (6.95%) Data Centre
2 19 (6.29%) Self-Motivation
3 17 (5.63%) Hybrid Cloud
4 12 (3.97%) Driving Licence
5 10 (3.31%) Cyber Defence
6 8 (2.65%) Fat Client
6 8 (2.65%) Management Information System
6 8 (2.65%) Thin Client
7 7 (2.32%) Product Ownership
8 5 (1.66%) CMDB
8 5 (1.66%) Enterprise Software
9 4 (1.32%) Security Operations Centre
9 4 (1.32%) Virtual Team
10 3 (0.99%) Cloud Native
10 3 (0.99%) Data Structures
10 3 (0.99%) Reference Data
11 2 (0.66%) BYOD
11 2 (0.66%) Cyber Threat
11 2 (0.66%) Foreign Exchange (FX)
11 2 (0.66%) PKI
Operating Systems
1 59 (19.54%) Windows
2 31 (10.26%) Linux
3 29 (9.60%) Windows 10
4 20 (6.62%) Windows Server
5 10 (3.31%) Windows 7
6 9 (2.98%) Windows Server 2016
7 6 (1.99%) Android
8 5 (1.66%) Apple iOS
8 5 (1.66%) Mac OS
8 5 (1.66%) Windows Server 2008
8 5 (1.66%) Windows Server 2012
8 5 (1.66%) Windows Server 2019
9 4 (1.32%) Unix
Processes & Methodologies
1 109 (36.09%) ITIL
2 70 (23.18%) Service Management
3 63 (20.86%) Customer Service
4 44 (14.57%) DevOps
5 38 (12.58%) Project Management
6 36 (11.92%) Agile
6 36 (11.92%) Mentoring
6 36 (11.92%) Problem-Solving
6 36 (11.92%) Project Delivery
7 33 (10.93%) ITSM
8 29 (9.60%) Continuous Improvement
9 28 (9.27%) Collaborative Working
10 27 (8.94%) Actionable Insight
11 26 (8.61%) Infrastructure Engineering
11 26 (8.61%) Roadmaps
12 25 (8.28%) Incident Management
13 24 (7.95%) CI/CD
13 24 (7.95%) Cybersecurity
14 22 (7.28%) Thought Leadership
15 20 (6.62%) Business Strategy
Programming Languages
1 24 (7.95%) Python
2 23 (7.62%) SQL
3 17 (5.63%) Bash
3 17 (5.63%) Shell Script
4 16 (5.30%) Java
5 14 (4.64%) PowerShell
6 8 (2.65%) C#
6 8 (2.65%) JavaScript
6 8 (2.65%) TypeScript
7 1 (0.33%) T-SQL
Qualifications
1 67 (22.19%) Security Cleared
2 42 (13.91%) Degree
3 36 (11.92%) DV Cleared
4 35 (11.59%) SC Cleared
5 11 (3.64%) Microsoft Certification
6 8 (2.65%) BPSS Clearance
6 8 (2.65%) ITIL Foundation Certificate
6 8 (2.65%) PMI Certification
6 8 (2.65%) PMP
7 7 (2.32%) APMG
7 7 (2.32%) ITIL Certification
8 5 (1.66%) DBS Check
9 4 (1.32%) A+ Certification
9 4 (1.32%) Cisco Certification
10 3 (0.99%) CCNA
10 3 (0.99%) Computer Science Degree
10 3 (0.99%) MCSE
11 2 (0.66%) CCNP
11 2 (0.66%) CISSP
11 2 (0.66%) CompTIA Security+
Quality Assurance & Compliance
1 43 (14.24%) SLA
2 9 (2.98%) Cyber Essentials
3 6 (1.99%) ISO/IEC 27001
4 3 (0.99%) Data Quality
4 3 (0.99%) ISO 14001
4 3 (0.99%) ISO 9001
4 3 (0.99%) QA
5 1 (0.33%) ISO 22301
5 1 (0.33%) PMO
System Software
1 43 (14.24%) Active Directory
2 20 (6.62%) VMware Infrastructure
3 17 (5.63%) Docker
4 8 (2.65%) vSphere
5 4 (1.32%) Virtual Machines
6 3 (0.99%) BitLocker
7 2 (0.66%) Hyper-V
7 2 (0.66%) Virtual Desktop
8 1 (0.33%) Virtual Servers
8 1 (0.33%) VMware ESXi
8 1 (0.33%) XenDesktop
Systems Management
1 30 (9.93%) Ansible
2 18 (5.96%) Kubernetes
3 17 (5.63%) Grafana
3 17 (5.63%) HAProxy
3 17 (5.63%) Prometheus
3 17 (5.63%) Terraform
4 14 (4.64%) WSUS
5 10 (3.31%) SCCM
6 4 (1.32%) Microsoft Intune
7 3 (0.99%) Jamf Pro
8 2 (0.66%) CASB
8 2 (0.66%) Puppet
9 1 (0.33%) Single Sign-On
9 1 (0.33%) vCenter Server
Vendors
1 113 (37.42%) Microsoft
2 30 (9.93%) ServiceNow
3 24 (7.95%) VMware
4 17 (5.63%) Cisco
5 13 (4.30%) Citrix
6 10 (3.31%) Salesforce
7 8 (2.65%) IBM
8 7 (2.32%) HP
8 7 (2.32%) Oracle
9 5 (1.66%) Veeam
10 4 (1.32%) Apple
10 4 (1.32%) Symantec
11 3 (0.99%) Alteryx
11 3 (0.99%) AppDynamics
11 3 (0.99%) Dell
11 3 (0.99%) SAP
11 3 (0.99%) Sophos
11 3 (0.99%) Sun
12 2 (0.66%) Meraki
12 2 (0.66%) SolarWinds