The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 71 71 43
Rank change year-on-year
0 -28
Permanent jobs citing Service Delivery 222 175 291
As % of all permanent IT jobs located in the South West 3.60% 3.47% 5.03%
As % of the Processes & Methodologies category 4.44% 4.24% 6.65%
Number of salaries quoted 165 114 246
Average salary £34,500 £45,000 £36,500
Average salary % change year-on-year
-23.33% +23.28%
90% offered a salary of more than £22,200 £25,000 £22,500
10% offered a salary of more than £62,500 £60,000 £56,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5002 4128 4376
As % of all permanent IT jobs located in the South West 81.17% 81.74% 75.62%
Number of salaries quoted 4073 3553 3852
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,250 £27,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 16 September 2014.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 58 £35,000 -19.54% 8
Bristol +16 56 £40,750 -23.11% 4
Somerset +7 55 £30,500 -35.78% 4
Dorset -31 17 £36,250 -9.37% 2
Gloucestershire +6 15 £37,250 -3.87% 2
Devon -20 15 £21,250 -26.72% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 16 September 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 186 (47.33%) ITIL
2 133 (33.84%) SLA
3 115 (29.26%) Finance
4 102 (25.95%) Windows
5 68 (17.30%) Microsoft
6 61 (15.52%) SQL
7 60 (15.27%) Service Management
8 57 (14.50%) Continuous Improvement
9 51 (12.98%) Project Management
10 46 (11.70%) MS Excel
11 45 (11.45%) Line Management
12 40 (10.18%) Windows Server 2003
13 38 (9.67%) Management Information System
14 36 (9.16%) Stakeholder Management
14 36 (9.16%) SQL Server
14 36 (9.16%) Mentoring
14 36 (9.16%) Relational Database
15 34 (8.65%) VMware
16 33 (8.40%) Time Management
17 32 (8.14%) Active Directory
18 31 (7.89%) Change Management
18 31 (7.89%) VMware Infrastructure
19 30 (7.63%) Problem Management
19 30 (7.63%) ITSM
20 29 (7.38%) Oracle
20 29 (7.38%) XML
20 29 (7.38%) PRINCE2
20 29 (7.38%) Degree
21 28 (7.12%) Windows Server 2008
21 28 (7.12%) Root Cause Analysis

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 16 September 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 27 (6.87%) SharePoint
2 25 (6.36%) MS Exchange
3 14 (3.56%) IIS
4 10 (2.54%) Exchange Server 2003
4 10 (2.54%) Lync
5 8 (2.04%) Exchange Server 2007
5 8 (2.04%) Exchange Server 2010
6 7 (1.78%) Tomcat
7 5 (1.27%) Blackberry Enterprise Server
8 4 (1.02%) WebSphere
8 4 (1.02%) SharePoint 2013
9 3 (0.76%) SharePoint 2010
10 2 (0.51%) SAS
11 1 (0.25%) Oracle Workflow
11 1 (0.25%) Apache
11 1 (0.25%) iPlanet
Applications
1 46 (11.70%) MS Excel
2 22 (5.60%) MS Office
3 8 (2.04%) MS Project
4 6 (1.53%) MS Visio
4 6 (1.53%) MS PowerPoint
5 1 (0.25%) SPSS
Business Applications
1 5 (1.27%) Dynamics AX
2 3 (0.76%) Visualfiles
2 3 (0.76%) Dynamics CRM
2 3 (0.76%) SAP ERP
3 2 (0.51%) Sage 200
4 1 (0.25%) SAP Oil and Gas
4 1 (0.25%) Academy Housing
4 1 (0.25%) arcHouse
Cloud Services
1 6 (1.53%) Google Apps
2 2 (0.51%) Office 365
2 2 (0.51%) SaaS
3 1 (0.25%) PaaS
3 1 (0.25%) IaaS
Communications & Networking
1 20 (5.09%) Firewall
2 19 (4.83%) SAN
3 16 (4.07%) LAN
4 14 (3.56%) DNS
5 13 (3.31%) VoIP
5 13 (3.31%) DHCP
6 12 (3.05%) WAN
6 12 (3.05%) TCP/IP
6 12 (3.05%) VPN
7 8 (2.04%) Ethernet
8 7 (1.78%) NAS
8 7 (1.78%) LDAP
9 6 (1.53%) iSCSI
10 5 (1.27%) Internet
11 4 (1.02%) Wireless
11 4 (1.02%) Fibre Channel
12 3 (0.76%) VLAN
12 3 (0.76%) SNMP
12 3 (0.76%) Broadband
13 2 (0.51%) Multicast
Database & Business Intelligence
1 36 (9.16%) SQL Server
1 36 (9.16%) Relational Database
2 10 (2.54%) SQL Server Integration Services
3 9 (2.29%) SQL Server Reporting Services
4 8 (2.04%) Data Warehouse
5 7 (1.78%) Oracle Database
6 4 (1.02%) Oracle Database 10g
6 4 (1.02%) Oracle9i Database
6 4 (1.02%) SQL Server 2008
7 3 (0.76%) RDBMS
8 2 (0.51%) SQLPlus
8 2 (0.51%) PowerCenter
8 2 (0.51%) OLAP
8 2 (0.51%) Oracle OWB
8 2 (0.51%) PostgreSQL
8 2 (0.51%) Oracle Database 11g
8 2 (0.51%) SQL Server Analysis Services
8 2 (0.51%) SQL Server 2005
8 2 (0.51%) Oracle Exadata
Development Applications
1 8 (2.04%) NUnit
1 8 (2.04%) Team Foundation Server
2 2 (0.51%) Toad
2 2 (0.51%) Visual Studio
2 2 (0.51%) Subversion
General
1 115 (29.26%) Finance
2 20 (5.09%) Legal
3 10 (2.54%) Military
3 10 (2.54%) Telecoms
4 7 (1.78%) Retail
5 6 (1.53%) Aerospace
6 5 (1.27%) Local Government
6 5 (1.27%) Manufacturing
6 5 (1.27%) Advertising
7 4 (1.02%) Back Office
8 3 (0.76%) Marketing
9 2 (0.51%) Electronics
9 2 (0.51%) Banking
Job Titles
1 97 (24.68%) Service Manager
2 88 (22.39%) Analyst
3 53 (13.49%) Delivery Manager
4 51 (12.98%) Services Delivery Manager
5 42 (10.69%) Applications Support
6 41 (10.43%) Support Analyst
7 29 (7.38%) Applications Support Analyst
8 23 (5.85%) Project Manager
9 19 (4.83%) Support Engineer
10 18 (4.58%) IT Support
11 16 (4.07%) Service Analyst
12 15 (3.82%) Business Analyst
12 15 (3.82%) Architect
13 14 (3.56%) Support Manager
14 13 (3.31%) IT Services Manager
14 13 (3.31%) Team Leader
15 12 (3.05%) Desktop Support
16 11 (2.80%) Lead Business Analyst
16 11 (2.80%) Solutions Architect
16 11 (2.80%) Senior Manager
Libraries, Frameworks & Software Standards
1 29 (7.38%) XML
2 18 (4.58%) .NET
3 13 (3.31%) HTML
4 8 (2.04%) ASP.NET
4 8 (2.04%) .NET Framework
5 4 (1.02%) J2EE
5 4 (1.02%) CSS
5 4 (1.02%) LAMP
6 3 (0.76%) Java EE
6 3 (0.76%) Middleware
7 2 (0.51%) WebSphere MQ
7 2 (0.51%) XSLT
7 2 (0.51%) DHTML
7 2 (0.51%) ActiveMQ
8 1 (0.25%) Ajax
8 1 (0.25%) Application Packaging
8 1 (0.25%) JSP
8 1 (0.25%) Web Services
8 1 (0.25%) SAML
Miscellaneous
1 38 (9.67%) Management Information System
2 17 (4.33%) Analytical Skills
3 10 (2.54%) NHS
3 10 (2.54%) PDA
4 9 (2.29%) Blackberry
5 7 (1.78%) Statistics
5 7 (1.78%) User Experience
6 5 (1.27%) Firmware
7 4 (1.02%) Computer Science
7 4 (1.02%) iPhone
7 4 (1.02%) Open Source
8 3 (0.76%) Visualisation
8 3 (0.76%) Video Conferencing
8 3 (0.76%) Enterprise Software
8 3 (0.76%) iPad
8 3 (0.76%) Smartphone
8 3 (0.76%) Clustering
8 3 (0.76%) Foreign Exchange (FX)
9 2 (0.51%) DTV
9 2 (0.51%) CLARiiON
Operating Systems
1 102 (25.95%) Windows
2 40 (10.18%) Windows Server 2003
3 28 (7.12%) Windows Server 2008
4 21 (5.34%) Linux
5 18 (4.58%) Windows 7
6 15 (3.82%) Windows XP
7 13 (3.31%) Windows 2000 Server
8 11 (2.80%) UNIX
9 6 (1.53%) Mac OS
10 4 (1.02%) Mac OS X
10 4 (1.02%) Solaris
10 4 (1.02%) Windows Server 2012
10 4 (1.02%) Red Hat Enterprise Linux
11 3 (0.76%) Windows 8
12 1 (0.25%) HPUX
Processes & Methodologies
1 186 (47.33%) ITIL
2 60 (15.27%) Service Management
3 57 (14.50%) Continuous Improvement
4 51 (12.98%) Project Management
5 45 (11.45%) Line Management
6 36 (9.16%) Stakeholder Management
6 36 (9.16%) Mentoring
7 33 (8.40%) Time Management
8 31 (7.89%) Change Management
9 30 (7.63%) Problem Management
9 30 (7.63%) ITSM
10 29 (7.38%) PRINCE2
11 28 (7.12%) Root Cause Analysis
12 24 (6.11%) Incident Management
13 22 (5.60%) Agile Software Development
14 21 (5.34%) Change Control
15 20 (5.09%) UML
16 18 (4.58%) Risk Management
16 18 (4.58%) ITIL V3
17 17 (4.33%) CRM
Programming Languages
1 61 (15.52%) SQL
2 16 (4.07%) T-SQL
3 14 (3.56%) JavaScript
4 11 (2.80%) Java
5 10 (2.54%) C#
6 8 (2.04%) C++
7 5 (1.27%) PowerShell
7 5 (1.27%) PL/SQL
8 4 (1.02%) Python
8 4 (1.02%) C
8 4 (1.02%) Bash Shell
9 2 (0.51%) VB
9 2 (0.51%) VB.NET
10 1 (0.25%) VBA
Qualifications
1 29 (7.38%) Degree
2 22 (5.60%) Security Cleared
3 18 (4.58%) Microsoft Certification
4 14 (3.56%) ITIL Certification
5 13 (3.31%) SC Cleared
6 10 (2.54%) ITIL Foundation Certificate
7 9 (2.29%) MCSE
8 7 (1.78%) APMP
8 7 (1.78%) Cisco Certification
9 6 (1.53%) MCSA
9 6 (1.53%) MCP
10 5 (1.27%) MCITP
10 5 (1.27%) CCSP
10 5 (1.27%) CCNP
10 5 (1.27%) CCDP
11 3 (0.76%) DV Cleared
12 2 (0.51%) ISEB
12 2 (0.51%) VMware Certified Professional (VCP)
13 1 (0.25%) PRINCE2 Practitioner
13 1 (0.25%) ISSMP
Quality Assurance & Compliance
1 133 (33.84%) SLA
2 10 (2.54%) QA
3 5 (1.27%) COBIT
3 5 (1.27%) ISO/IEC 27001
4 2 (0.51%) Sarbanes-Oxley
5 1 (0.25%) PCI DSS
5 1 (0.25%) Solvency II
System Software
1 32 (8.14%) Active Directory
2 31 (7.89%) VMware Infrastructure
3 9 (2.29%) Terminal Services
4 8 (2.04%) UAG
5 7 (1.78%) MetaFrame
6 6 (1.53%) Xen
7 5 (1.27%) NFS
8 4 (1.02%) Samba
8 4 (1.02%) GPFS
9 3 (0.76%) XenApp
9 3 (0.76%) BlackBerry Internet Service
10 2 (0.51%) VMware ESXi
10 2 (0.51%) Hyper-V
11 1 (0.25%) XenDesktop
11 1 (0.25%) Microsoft Virtual Server
Systems Management
1 22 (5.60%) SCCM
2 14 (3.56%) WSUS
3 13 (3.31%) SCOM
3 13 (3.31%) Nagios
4 12 (3.05%) Backup Exec
5 7 (1.78%) Norton AntiVirus
6 6 (1.53%) NetBackup
7 4 (1.02%) Bcfg2
8 2 (0.51%) Puppet
8 2 (0.51%) Opscode Chef
8 2 (0.51%) Vagrant
8 2 (0.51%) McAfee ePO
9 1 (0.25%) Hyperic
9 1 (0.25%) HP SIM
9 1 (0.25%) Tivoli
Vendors
1 68 (17.30%) Microsoft
2 34 (8.65%) VMware
3 29 (7.38%) Oracle
4 20 (5.09%) HP
4 20 (5.09%) Cisco
5 15 (3.82%) Citrix
5 15 (3.82%) Symantec
6 12 (3.05%) IBM
6 12 (3.05%) CommVault
6 12 (3.05%) Bomgar
7 10 (2.54%) Red Hat
7 10 (2.54%) Dell
8 9 (2.29%) Avaya
9 8 (2.04%) SAP
10 7 (1.78%) SonicWALL
10 7 (1.78%) Apple
11 6 (1.53%) Google
12 4 (1.02%) NetApp
12 4 (1.02%) Altiris
12 4 (1.02%) Verint
Christchurch, Dorset
Evolution Recruitment Solutions
Salary: Competitive
Posted: Yesterday
Gloucestershire
Computer Futures
Salary: £65000 per annum + competitive
Posted: 3 days ago
Reading Street
Templeton and Partners - SAP & UK Account
Salary: £30k - 35k per year
Posted: 3 days ago
Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Bristol, Avon
RSG
Salary: £22000 - £30000 per annum + bonus, healthcare, pension
Posted: 4 days ago
Wiltshire
Capita - ITIN
Salary: £35000 - £42000 per annum
Posted: 4 days ago
Bristol, Avon
Sanderson
Posted: 5 days ago
Bath
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 6 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £17000 - £19000 per annum
Posted: 6 days ago
Gloucester, Gloucestershire
Lloyds Banking Group
Posted: 6 days ago
Bath, Avon
Resource Management
Salary: £16000 - £18000 per annum
Posted: 6 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 12 days ago
Wimborne
Spectrum IT
Posted: 18 days ago
Wiltshire
Wiltshire Council
Posted: 19 days ago
Wiltshire
Wiltshire Council
Salary: From £21,734 to £23,945 per annum
Posted: 19 days ago
Swindon
Capita - ITIN
Salary: £24000.00 - £24400.00 per annum
Posted: 19 days ago
Bath, Avon
University of Bath
Salary: From £47,328 to £54,841 per annum
Posted: 24 days ago
Chippenham
360 Resourcing
Salary: £18k - 20k per year
Posted: 26 days ago