The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 100 43
Rank change year-on-year
+17 -57
Permanent jobs citing Service Delivery 203 160 275
As % of all permanent IT jobs located in the South West 3.12% 2.83% 4.91%
As % of the Processes & Methodologies category 3.80% 3.45% 6.36%
Number of salaries quoted 148 134 229
Average salary £42,050 £41,500 £39,750
Average salary % change year-on-year
+1.32% +4.40%
90% offered a salary of more than £23,200 £25,000 £22,614
10% offered a salary of more than £65,000 £57,850 £56,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5345 4639 4324
As % of all permanent IT jobs located in the South West 82.14% 82.11% 77.27%
Number of salaries quoted 4383 4031 3761
Average salary £40,000 £38,000 £39,500
Average salary % change year-on-year
+5.26% -3.79%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £64,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 24 November 2014.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +19 52 £45,750 -10.29% 13
Wiltshire +6 51 £40,000 +14.28% 8
Gloucestershire +4 31 £50,000 -13.04% 8
Somerset +9 28 £40,000 -15.78% 7
Devon -13 19 £36,000 +24.13% 4
Dorset -16 18 £57,500 +55.40% 2
Avon - 1 £34,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 24 November 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 184 (44.77%) ITIL
2 118 (28.71%) SLA
3 116 (28.22%) Finance
4 99 (24.09%) Windows
5 77 (18.73%) Microsoft
6 72 (17.52%) SQL
7 64 (15.57%) Continuous Improvement
8 63 (15.33%) Project Management
9 53 (12.90%) Service Management
10 49 (11.92%) Degree
11 45 (10.95%) Line Management
12 41 (9.98%) MS Excel
13 37 (9.00%) Change Management
14 36 (8.76%) Legal
14 36 (8.76%) PRINCE2
14 36 (8.76%) Relational Database
15 35 (8.52%) Mentoring
16 33 (8.03%) Management Information System
16 33 (8.03%) Time Management
17 31 (7.54%) Active Directory
18 30 (7.30%) SQL Server
18 30 (7.30%) UML
19 29 (7.06%) Oracle
19 29 (7.06%) Windows Server 2003
19 29 (7.06%) VMware
19 29 (7.06%) Agile Software Development
20 28 (6.81%) Problem Management
20 28 (6.81%) IBM
20 28 (6.81%) Analytical Skills
21 27 (6.57%) MS Office

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 24 November 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (4.38%) MS Exchange
2 15 (3.65%) Lync
2 15 (3.65%) SharePoint
3 10 (2.43%) IIS
4 8 (1.95%) Exchange Server 2003
5 4 (0.97%) Tomcat
5 4 (0.97%) iPlanet
5 4 (0.97%) Blackberry Enterprise Server
5 4 (0.97%) Exchange Server 2010
6 3 (0.73%) Exchange Server 2013
6 3 (0.73%) Exchange Server 2007
6 3 (0.73%) Alfresco
6 3 (0.73%) SharePoint 2010
7 2 (0.49%) WebSphere
8 1 (0.24%) Oracle Workflow
Applications
1 41 (9.98%) MS Excel
2 27 (6.57%) MS Office
3 7 (1.70%) MS PowerPoint
4 3 (0.73%) MS Project
5 2 (0.49%) MS Visio
Business Applications
1 5 (1.22%) Dynamics AX
2 3 (0.73%) SAP ERP
2 3 (0.73%) Visualfiles
3 1 (0.24%) SAP Oil and Gas
3 1 (0.24%) Academy Housing
3 1 (0.24%) arcHouse
Cloud Services
1 6 (1.46%) Google Apps
2 5 (1.22%) SaaS
3 2 (0.49%) Office 365
4 1 (0.24%) Cloud Computing
Communications & Networking
1 20 (4.87%) TCP/IP
2 19 (4.62%) LAN
2 19 (4.62%) SAN
3 18 (4.38%) WAN
4 17 (4.14%) Firewall
5 15 (3.65%) DNS
5 15 (3.65%) DHCP
6 12 (2.92%) VPN
7 10 (2.43%) NAS
8 9 (2.19%) VoIP
8 9 (2.19%) LDAP
9 8 (1.95%) Internet
9 8 (1.95%) MPLS
10 7 (1.70%) Unified Communications
10 7 (1.70%) iSCSI
10 7 (1.70%) Ethernet
11 5 (1.22%) Structured Cabling
11 5 (1.22%) Network Security
11 5 (1.22%) Wireless
12 4 (0.97%) VLAN
Database & Business Intelligence
1 36 (8.76%) Relational Database
2 30 (7.30%) SQL Server
3 12 (2.92%) SQL Server Reporting Services
4 7 (1.70%) Data Warehouse
5 5 (1.22%) Star Schema
5 5 (1.22%) Oracle BI EE
5 5 (1.22%) Hadoop
5 5 (1.22%) Oracle ODI
5 5 (1.22%) PostgreSQL
6 3 (0.73%) SQL Server 2008
6 3 (0.73%) SQL Server Integration Services
6 3 (0.73%) RDBMS
7 2 (0.49%) OLAP
7 2 (0.49%) PowerCenter
7 2 (0.49%) SQL Server Analysis Services
7 2 (0.49%) Oracle Database
8 1 (0.24%) Oracle Exadata
8 1 (0.24%) SQL Server 2005
8 1 (0.24%) Oracle9i Database
Development Applications
1 8 (1.95%) Team Foundation Server
2 7 (1.70%) NUnit
3 5 (1.22%) Visual Studio
4 2 (0.49%) Subversion
5 1 (0.24%) MSI
General
1 116 (28.22%) Finance
2 36 (8.76%) Legal
3 20 (4.87%) Telecoms
4 17 (4.14%) Military
5 10 (2.43%) Banking
6 9 (2.19%) Retail
7 8 (1.95%) Law
8 7 (1.70%) Manufacturing
9 5 (1.22%) Marketing
9 5 (1.22%) Aerospace
10 4 (0.97%) Local Government
10 4 (0.97%) Advertising
11 1 (0.24%) Electronics
Job Titles
1 91 (22.14%) Service Manager
2 88 (21.41%) Analyst
3 44 (10.71%) Delivery Manager
4 41 (9.98%) Services Delivery Manager
5 38 (9.25%) Applications Support
6 35 (8.52%) Support Analyst
7 34 (8.27%) Architect
8 25 (6.08%) Applications Support Analyst
9 22 (5.35%) Project Manager
10 19 (4.62%) Support Engineer
11 18 (4.38%) Solutions Architect
11 18 (4.38%) Team Leader
12 17 (4.14%) Service Analyst
13 15 (3.65%) Business Analyst
14 14 (3.41%) Consultant
14 14 (3.41%) Senior Manager
15 12 (2.92%) Support Manager
16 11 (2.68%) Service Desk Analyst
16 11 (2.68%) Technical Manager
16 11 (2.68%) IT Services Manager
Libraries, Frameworks & Software Standards
1 23 (5.60%) .NET
1 23 (5.60%) XML
2 16 (3.89%) HTML
3 8 (1.95%) ASP.NET
3 8 (1.95%) CSS
4 7 (1.70%) .NET Framework
5 5 (1.22%) J2EE
6 4 (0.97%) Web Services
6 4 (0.97%) SAML
7 3 (0.73%) Java EE
8 2 (0.49%) Middleware
9 1 (0.24%) Ajax
9 1 (0.24%) Application Packaging
9 1 (0.24%) jQuery
9 1 (0.24%) HTML5
9 1 (0.24%) CSS3
Miscellaneous
1 33 (8.03%) Management Information System
2 28 (6.81%) Analytical Skills
3 12 (2.92%) NHS
4 10 (2.43%) Statistics
4 10 (2.43%) User Experience
5 7 (1.70%) PDA
5 7 (1.70%) Blackberry
6 5 (1.22%) Computer Science
6 5 (1.22%) Clustering
6 5 (1.22%) Data Integration
6 5 (1.22%) Visualisation
7 4 (0.97%) Smartphone
8 3 (0.73%) Open Source
8 3 (0.73%) iPad
8 3 (0.73%) iPhone
9 2 (0.49%) Symmetrix DMX
9 2 (0.49%) CMDB
9 2 (0.49%) IBM Mainframe
9 2 (0.49%) Ontologies
9 2 (0.49%) Mathematics
Operating Systems
1 99 (24.09%) Windows
2 29 (7.06%) Windows Server 2003
3 25 (6.08%) Linux
4 18 (4.38%) Windows Server 2008
4 18 (4.38%) Windows 7
5 11 (2.68%) Windows XP
6 10 (2.43%) Windows 2000 Server
7 9 (2.19%) Red Hat Enterprise Linux
8 6 (1.46%) Mac OS
8 6 (1.46%) UNIX
9 5 (1.22%) Solaris
9 5 (1.22%) AIX
10 2 (0.49%) Windows Server 2012
11 1 (0.24%) Windows 8
11 1 (0.24%) HPUX
11 1 (0.24%) Fedora
11 1 (0.24%) Ubuntu
Processes & Methodologies
1 184 (44.77%) ITIL
2 64 (15.57%) Continuous Improvement
3 63 (15.33%) Project Management
4 53 (12.90%) Service Management
5 45 (10.95%) Line Management
6 37 (9.00%) Change Management
7 36 (8.76%) PRINCE2
8 35 (8.52%) Mentoring
9 33 (8.03%) Time Management
10 30 (7.30%) UML
11 29 (7.06%) Agile Software Development
12 28 (6.81%) Problem Management
13 26 (6.33%) Matrix Management
14 25 (6.08%) Asset Management
14 25 (6.08%) Change Control
15 24 (5.84%) Disaster Recovery
15 24 (5.84%) ITSM
16 23 (5.60%) Stakeholder Management
16 23 (5.60%) Incident Management
17 21 (5.11%) Risk Management
Programming Languages
1 72 (17.52%) SQL
2 21 (5.11%) T-SQL
3 18 (4.38%) C#
4 16 (3.89%) JavaScript
5 11 (2.68%) Java
6 7 (1.70%) C++
7 6 (1.46%) PowerShell
8 5 (1.22%) C
9 3 (0.73%) PHP
9 3 (0.73%) PL/SQL
9 3 (0.73%) VB.NET
10 2 (0.49%) VBA
11 1 (0.24%) Shell Script
11 1 (0.24%) VBScript
11 1 (0.24%) VB
Qualifications
1 49 (11.92%) Degree
2 25 (6.08%) Security Cleared
3 22 (5.35%) Microsoft Certification
4 14 (3.41%) ITIL Certification
4 14 (3.41%) ITIL Foundation Certificate
5 13 (3.16%) SC Cleared
6 11 (2.68%) Cisco Certification
7 10 (2.43%) MCITP
7 10 (2.43%) MCP
7 10 (2.43%) MCSE
8 7 (1.70%) DV Cleared
8 7 (1.70%) APMP
9 6 (1.46%) CCNA
10 5 (1.22%) MCSA
11 4 (0.97%) CCSP
11 4 (0.97%) CCNP
11 4 (0.97%) CCDP
12 3 (0.73%) ISEB
13 2 (0.49%) HND
13 2 (0.49%) PMP
Quality Assurance & Compliance
1 118 (28.71%) SLA
2 20 (4.87%) QA
3 8 (1.95%) COBIT
4 6 (1.46%) Solvency II
5 5 (1.22%) ISO/IEC 27001
6 2 (0.49%) Sarbanes-Oxley
7 1 (0.24%) ISO 9001
7 1 (0.24%) PCI DSS
System Software
1 31 (7.54%) Active Directory
2 25 (6.08%) VMware Infrastructure
3 7 (1.70%) MetaFrame
3 7 (1.70%) Terminal Services
3 7 (1.70%) XenApp
3 7 (1.70%) UAG
4 6 (1.46%) Firmware
5 5 (1.22%) Hyper-V
6 4 (0.97%) XenDesktop
7 3 (0.73%) BlackBerry Internet Service
8 2 (0.49%) Snort
9 1 (0.24%) Xen
9 1 (0.24%) Microsoft Virtual Server
9 1 (0.24%) Microsoft App-V
9 1 (0.24%) VMware ESXi
Systems Management
1 22 (5.35%) SCCM
2 8 (1.95%) SCOM
2 8 (1.95%) Backup Exec
2 8 (1.95%) Nagios
2 8 (1.95%) WSUS
3 7 (1.70%) Norton AntiVirus
3 7 (1.70%) NetBackup
4 5 (1.22%) OpenView
4 5 (1.22%) Unicenter
5 2 (0.49%) Puppet
5 2 (0.49%) Vagrant
5 2 (0.49%) Opscode Chef
6 1 (0.24%) Nessus
6 1 (0.24%) McAfee ePO
Vendors
1 77 (18.73%) Microsoft
2 29 (7.06%) Oracle
2 29 (7.06%) VMware
3 28 (6.81%) IBM
4 21 (5.11%) Citrix
5 20 (4.87%) HP
6 17 (4.14%) Cisco
7 15 (3.65%) Red Hat
7 15 (3.65%) Symantec
8 8 (1.95%) Dell
8 8 (1.95%) Avaya
8 8 (1.95%) CommVault
8 8 (1.95%) Bomgar
9 7 (1.70%) Apple
9 7 (1.70%) SonicWALL
10 6 (1.46%) Google
11 5 (1.22%) BMC
12 4 (0.97%) SAP
12 4 (0.97%) DevExpress
12 4 (0.97%) SolarWinds
Clevedon, Avon
Genium Selection Limited
Salary: From £30,000 to £35,000 per annum
Posted: 54 minutes ago
Swindon, Wiltshire
Intergraph (UK) Limited
Salary: Unspecified
Posted: 2 hours ago
Gloucestershire
Capita
Posted: 20 hours ago
Chippenham, Wiltshire
Capita
Posted: Yesterday
Bristol, Somerset
Capita
Posted: 2 days ago
Bristol, Somerset
Michael Page Technology
Posted: 2 days ago
Exeter
Met Office
Salary: £37,455 up to £42,991
Posted: 3 days ago
Bristol
Capita - ITIN
Salary: £55000.00 - £65000.00 per annum
Posted: 3 days ago
Bournemouth
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 3 days ago
Plymouth
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 3 days ago
Gloucester, Gloucestershire
Executive Recruitment Services (ERS)
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Bristol, Avon
Big Red Recruitment
Salary: £26000 - £28000 per annum + Company Car + Bonus + Benefits
Posted: 3 days ago
Corsham, Wiltshire
Redrock Consulting Ltd
Salary: £60000 per annum + Very Good Benefits
Posted: 4 days ago
Gloucestershire
Capita - ITIN
Salary: £50000 - £59000 per annum
Posted: 4 days ago
Bath
People Source
Salary: £47000 - £50000 per annum + car allowance
Posted: 4 days ago
South West
Brimstone Consulting
Posted: 4 days ago
Bristol
Huxley Banking & Financial Services
Salary: £40000 - £50000 per annum + competitive
Posted: 4 days ago
Bath, Avon
Sanderson
Salary: £25000.00 - £32000.00 per annum + benefits
Posted: 5 days ago
Gloucestershire
Capita - ITIN
Salary: £50000 - £59000 per annum
Posted: 5 days ago
Bristol, Avon
Randstad Technologies
Salary: £50000.00 - £51000 per annum
Posted: 5 days ago