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This section looks at the demand for Services Delivery skills within the South West region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the last 3 months to 12 May 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 12 May 2008Same period last year
Rank92124
Rank change on same period last yearUp+32
Matching permanent IT job ads234115
As % of all UK permanent IT job ads sampled0.113 %0.051 %
As % of the category below3.277 %2.363 %
Salaries quoted19395
Average minimum salary£37,361£38,729
Average salary£40,839£41,512
% change on same period last year-1.62 %
Average maximum salary£44,317£44,294
UK excluding London average salary£45,439£45,931
% change on same period last year-1.07 %
Processes & Methodologies South WestProcesses & Methodologies
South West
Matching permanent IT job ads71404866
As % of all UK permanent IT job ads sampled3.442 %2.163 %
Salaries quoted55933913
Average minimum salary£35,031£35,374
Average salary£38,563£38,667
% change on same period last year-0.26 %
Average maximum salary£42,094£41,959
UK excluding London average salary£42,895£44,016
% change on same period last year-2.54 %
Service Delivery EnglandService Delivery
England

Service Delivery
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Service Delivery across the South West region.

South West Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the past 3 months.

South West Service Delivery Salary Histogram

Service Delivery
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1BristolUp+4293£39,078-0.18 %
2WiltshireUp+1047£40,207+3.78 %
3DorsetDown-1936£40,306-8.50 %
4GloucestershireDown-1225£42,958+12.30 %
5SomersetUp+118£38,900-14.03 %
6AvonNew entry-7£45,000-
7DevonDown-311£31,000-19.21 %
Service Delivery EnglandService Delivery
England

Service Delivery
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the South West region citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Delivery.

1186 (40.35 %)ITIL
2103 (22.34 %)Finance
372 (15.62 %)SLA
466 (14.32 %)Unix
553 (11.50 %).NET
652 (11.28 %)Service Management
751 (11.06 %)SQL Server
849 (10.63 %)Project Management
946 (9.978 %)C#
946 (9.978 %)Windows
1040 (8.677 %)XML
1138 (8.243 %)Microsoft
1237 (8.026 %)ASP.NET
1237 (8.026 %)VB.NET
1237 (8.026 %)Pensions
1336 (7.809 %)ITIL Certification
1434 (7.375 %)SQL
1533 (7.158 %)PRINCE2
1632 (6.941 %)Health
1731 (6.725 %)UML
1830 (6.508 %)Oracle
1929 (6.291 %)MSMQ
2028 (6.074 %)MS Exchange
2028 (6.074 %)C++
2028 (6.074 %)Citrix
2028 (6.074 %)HP
2127 (5.857 %)Change Management
2226 (5.640 %)X.500
2226 (5.640 %)GSM
2325 (5.423 %)LDAP

Service Delivery
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the South West region citing Service Delivery also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Delivery. Up to 20 skills are shown per category.

Application Development
153 (11.50 %).NET
240 (8.677 %)XML
337 (8.026 %)ASP.NET
422 (4.772 %)J2EE
510 (2.169 %)HTML
510 (2.169 %)COM+
69 (1.952 %)WebServices
76 (1.302 %)JSF
76 (1.302 %)J2SE
85 (1.085 %)ASP
92 (0.434 %)JavaBeans
92 (0.434 %)JSP
92 (0.434 %)Windows SharePoint Services
101 (0.217 %)ADO.NET
Application Platforms
128 (6.074 %)MS Exchange
212 (2.603 %)CMS
311 (2.386 %)SharePoint
48 (1.735 %)ColdFusion
57 (1.518 %)WebLogic
57 (1.518 %)Apache
57 (1.518 %)Exchange Server 2000
65 (1.085 %)Exchange Server 5.5
65 (1.085 %)BizTalk Server
74 (0.868 %)Exchange Server 2003
83 (0.651 %)Blackberry Enterprise Server
83 (0.651 %)SAS
83 (0.651 %)IIS
92 (0.434 %)Lotus Notes
101 (0.217 %)Tomcat
101 (0.217 %)Exchange Server 2007
Applications
114 (3.037 %)MS Excel
25 (1.085 %)MS Project
33 (0.651 %)MS Office
41 (0.217 %)MS Visio
41 (0.217 %)MS PowerPoint
Business Applications
15 (1.085 %)HiPortfolio
15 (1.085 %)GoldMine
21 (0.217 %)Remedy AR System
21 (0.217 %)Oracle Applications
21 (0.217 %)SAP CO
21 (0.217 %)SAP SD
21 (0.217 %)SAP FI
21 (0.217 %)SAP MM
Communications & Networking
126 (5.640 %)GSM
126 (5.640 %)X.500
225 (5.423 %)LDAP
321 (4.555 %)LAN
416 (3.471 %)SAN
514 (3.037 %)Internet
610 (2.169 %)WAN
610 (2.169 %)ATM
610 (2.169 %)ISDN
77 (1.518 %)DNS
85 (1.085 %)SS7
85 (1.085 %)SIGTRAN
94 (0.868 %)Intranet
94 (0.868 %)TCP/IP
103 (0.651 %)IP Telephony
112 (0.434 %)VPN
112 (0.434 %)Firewall
121 (0.217 %)CTI
121 (0.217 %)PBX
121 (0.217 %)SMS
Database & Business Intelligence
151 (11.06 %)SQL Server
214 (3.037 %)Crystal Reports
38 (1.735 %)Oracle Reports
38 (1.735 %)RDBMS
46 (1.302 %)Oracle 10g
52 (0.434 %)BusinessObjects
52 (0.434 %)Oracle 9i
52 (0.434 %)SQL Server 2005
61 (0.217 %)Informix
61 (0.217 %)SQL Server 2000
Development Applications
18 (1.735 %)StarTeam
22 (0.434 %)Visual Studio
31 (0.217 %)TestDirector
General
1103 (22.34 %)Finance
237 (8.026 %)Pensions
332 (6.941 %)Health
425 (5.423 %)Telecoms
522 (4.772 %)Banking
615 (3.254 %)Government
714 (3.037 %)Music
812 (2.603 %)Multimedia
911 (2.386 %)Retail
107 (1.518 %)Investment Banking
107 (1.518 %)Insurance
115 (1.085 %)Law
124 (0.868 %)Back Office
132 (0.434 %)Electronics
132 (0.434 %)Legal
132 (0.434 %)Police
132 (0.434 %)Marketing
141 (0.217 %)Auditing
141 (0.217 %)Military
141 (0.217 %)Education
Job Titles
1104 (22.56 %)Service Manager
271 (15.40 %)Delivery Manager
367 (14.53 %)Services Delivery Manager
460 (13.02 %)Developer
549 (10.63 %)Analyst
639 (8.460 %)Architect
736 (7.809 %)Consultant
830 (6.508 %)Project Manager
925 (5.423 %)IT Manager
1024 (5.206 %).NET Developer
1118 (3.905 %)Infrastructure Architect
1217 (3.688 %)Technical Architect
1217 (3.688 %)Support Analyst
1316 (3.471 %)Applications Developer
1316 (3.471 %)Software Developer
1415 (3.254 %)Technical Manager
1514 (3.037 %)Software Engineer
1612 (2.603 %)Service Analyst
1711 (2.386 %)Senior Developer
1711 (2.386 %)Support Manager
Miscellaneous
18 (1.735 %)Management Information System
27 (1.518 %)Symmetrix
36 (1.302 %)Client/Server
36 (1.302 %)Fund Management
44 (0.868 %)Fixed Income
44 (0.868 %)Equities
53 (0.651 %)Blackberry
62 (0.434 %)PMI
62 (0.434 %)Computer Science
71 (0.217 %)Spanish Language
71 (0.217 %)Mainframe
71 (0.217 %)Video Conferencing
Operating Systems
166 (14.32 %)Unix
246 (9.978 %)Windows
323 (4.989 %)Linux
419 (4.121 %)Solaris
419 (4.121 %)VMS
59 (1.952 %)Windows XP
68 (1.735 %)AIX
77 (1.518 %)HPUX
77 (1.518 %)SUSE
85 (1.085 %)Windows Server 2003
93 (0.651 %)Windows 2000
102 (0.434 %)MVS
111 (0.217 %)Windows NT
Processes & Methodologies
1186 (40.35 %)ITIL
252 (11.28 %)Service Management
349 (10.63 %)Project Management
433 (7.158 %)PRINCE2
531 (6.725 %)UML
627 (5.857 %)Change Management
720 (4.338 %)Problem Management
819 (4.121 %)Content Management
918 (3.905 %)Resource Management
1017 (3.688 %)Incident Management
1116 (3.471 %)Matrix Management
1215 (3.254 %)Stakeholder Management
1313 (2.820 %)Release Management
1412 (2.603 %)Systems Analysis
1412 (2.603 %)E-Commerce
1511 (2.386 %)Migration
1610 (2.169 %)Business Continuity
178 (1.735 %)Configuration Management
178 (1.735 %)Requirements Analysis
187 (1.518 %)Project Planning
Programming Languages
146 (9.978 %)C#
237 (8.026 %)VB.NET
334 (7.375 %)SQL
428 (6.074 %)C++
524 (5.206 %)C
622 (4.772 %)Java
715 (3.254 %)VB
715 (3.254 %)VB6
812 (2.603 %)JavaScript
910 (2.169 %)PL/SQL
107 (1.518 %)Shell Script
115 (1.085 %)Transact-SQL
122 (0.434 %)JCL
122 (0.434 %)VBA
Qualifications
136 (7.809 %)ITIL Certification
218 (3.905 %)Degree
310 (2.169 %)MCSE
310 (2.169 %)Microsoft Certification
49 (1.952 %)Cisco Certification
56 (1.302 %)CCNP
65 (1.085 %)CCA
65 (1.085 %)Citrix Certification
74 (0.868 %)CCNA
74 (0.868 %)PRINCE2 Certification
83 (0.651 %)MCP
83 (0.651 %)PMI Certification
83 (0.651 %)Network+ Certification
83 (0.651 %)Server+ Certification
83 (0.651 %)VMware Certified Professional (VCP)
83 (0.651 %)MCSA
92 (0.434 %)CISSP
92 (0.434 %)PMP
101 (0.217 %)CCDP
101 (0.217 %)ISEB
Quality Assurance & Compliance
172 (15.62 %)SLA
26 (1.302 %)QA
33 (0.651 %)BS15000
42 (0.434 %)TickIT
42 (0.434 %)COBIT
51 (0.217 %)ISO9001
System Software
129 (6.291 %)MSMQ
219 (4.121 %)Active Directory
313 (2.820 %)NetBackup
44 (0.868 %)Citrix Presentation Server
52 (0.434 %)Backup Exec
61 (0.217 %)VMware ESX
Systems Management
18 (1.735 %)Systems Management Server (SMS)
18 (1.735 %)CA SiteMinder
27 (1.518 %)OpenView
35 (1.085 %)MOM
42 (0.434 %)EMC NetWorker
42 (0.434 %)Unicenter
42 (0.434 %)Legato
51 (0.217 %)Netcool
51 (0.217 %)AutoSys
51 (0.217 %)WSUS
Vendors
138 (8.243 %)Microsoft
230 (6.508 %)Oracle
328 (6.074 %)HP
328 (6.074 %)Citrix
420 (4.338 %)Cisco
59 (1.952 %)VMware
68 (1.735 %)VERITAS
68 (1.735 %)Borland
68 (1.735 %)Red Hat
68 (1.735 %)Symantec
77 (1.518 %)Brocade
77 (1.518 %)EMC
84 (0.868 %)SAP
93 (0.651 %)Nortel
93 (0.651 %)Avaya
93 (0.651 %)IBM
93 (0.651 %)Dell
93 (0.651 %)3Com
102 (0.434 %)BT
102 (0.434 %)CheckPoint
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