The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 68 97 89
Rank change year-on-year
+29 -8
Permanent jobs citing Service Delivery 211 159 192
As % of all permanent IT jobs located in the South West 4.10% 2.78% 2.96%
As % of the Processes & Methodologies category 4.68% 3.14% 3.43%
Number of salaries quoted 174 129 146
Median salary £35,000 £41,500 £42,300
Median salary % change year-on-year
-15.66% -1.89%
90% offered a salary of more than £22,500 £27,000 £22,350
10% offered a salary of more than £55,000 £75,269 £65,000
UK excluding London median salary £44,250 £45,000 £45,000
% change year-on-year
-1.66% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4505 5071 5591
As % of all permanent IT jobs located in the South West 87.63% 88.76% 86.23%
Number of salaries quoted 3737 4262 4583
Median salary £43,000 £43,000 £40,000
Median salary % change year-on-year
- +7.50%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 9 December 2016.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +30 76 £35,000 -6.66% 8
Bristol +23 47 £38,750 -18.42% 6
Wiltshire -8 37 £32,500 -13.33% 7
Devon +12 28 £31,500 +28.42% 1
Somerset +11 13 £37,500 -6.25%
Dorset +17 7 £36,250 -27.50% 5
Cornwall -8 5 £35,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 9 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Delivery.

1 257 (53.32%) ITIL
2 170 (35.27%) Microsoft
3 144 (29.88%) Security Cleared
4 138 (28.63%) Windows
5 114 (23.65%) Active Directory
6 107 (22.20%) Service Management
7 106 (21.99%) DV Cleared
8 104 (21.58%) SLA
9 102 (21.16%) Problem Management
10 94 (19.50%) Finance
11 93 (19.29%) Agile Software Development
12 91 (18.88%) MS Excel
13 87 (18.05%) VMware
14 75 (15.56%) Linux
15 73 (15.15%) Windows Server
16 72 (14.94%) Project Management
17 71 (14.73%) VMware Infrastructure
18 69 (14.32%) Infrastructure Management
19 62 (12.86%) MS Office
20 61 (12.66%) SC Cleared
21 59 (12.24%) SQL
21 59 (12.24%) ITIL V3
22 58 (12.03%) HP
23 54 (11.20%) Degree
24 52 (10.79%) Continuous Improvement
25 51 (10.58%) MS Exchange
26 49 (10.17%) Cisco
27 47 (9.75%) SQL Server
27 47 (9.75%) JavaScript
27 47 (9.75%) PowerShell

Service Delivery
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (10.58%) MS Exchange
2 38 (7.88%) SharePoint
3 33 (6.85%) Exchange Server 2010
4 24 (4.98%) IIS
5 21 (4.36%) Confluence
6 17 (3.53%) Apache
6 17 (3.53%) Exchange Server 2007
7 12 (2.49%) Exchange Server 2013
8 11 (2.28%) JBoss
9 10 (2.07%) CMS
10 9 (1.87%) WebSphere
11 6 (1.24%) SharePoint 2010
11 6 (1.24%) Skype for Business
11 6 (1.24%) Tomcat
12 5 (1.04%) Alfresco
12 5 (1.04%) Joomla!
12 5 (1.04%) WebLogic
13 4 (0.83%) CloudStack
13 4 (0.83%) Jetty
13 4 (0.83%) OpenStack
Applications
1 91 (18.88%) MS Excel
2 62 (12.86%) MS Office
3 25 (5.19%) MS PowerPoint
4 9 (1.87%) MS Visio
5 6 (1.24%) MS Project
Business Applications
1 5 (1.04%) OpenText MBPM
1 5 (1.04%) Visualfiles
2 4 (0.83%) Dynamics AX
2 4 (0.83%) Maximo
3 3 (0.62%) Unit4 Business World
4 1 (0.21%) Dynamics CRM
4 1 (0.21%) Primavera
4 1 (0.21%) SAP ERP
Cloud Services
1 18 (3.73%) Office 365
2 13 (2.70%) Cloud Computing
3 12 (2.49%) Microsoft Azure
4 11 (2.28%) Amazon AWS
5 8 (1.66%) IaaS
6 6 (1.24%) SaaS
7 5 (1.04%) Amazon EC2
7 5 (1.04%) GitHub
7 5 (1.04%) PaaS
8 2 (0.41%) Azure Active Directory
9 1 (0.21%) Google Cloud Platform
Communications & Networking
1 43 (8.92%) WAN
2 41 (8.51%) Firewall
3 32 (6.64%) LAN
4 31 (6.43%) VoIP
5 30 (6.22%) VPN
6 22 (4.56%) DNS
6 22 (4.56%) Wi-Fi
7 20 (4.15%) Cisco ASA
8 16 (3.32%) Wireless
9 15 (3.11%) DSL
9 15 (3.11%) Ethernet
9 15 (3.11%) MPLS
9 15 (3.11%) Remote Desktop
10 14 (2.90%) DHCP
11 13 (2.70%) Cisco PIX
11 13 (2.70%) Network Security
11 13 (2.70%) TCP/IP
12 12 (2.49%) SSL
13 11 (2.28%) SAN
14 8 (1.66%) SMS
Database & Business Intelligence
1 47 (9.75%) SQL Server
2 15 (3.11%) MySQL
3 11 (2.28%) MongoDB
4 10 (2.07%) SQL Server Reporting Services
5 8 (1.66%) SQL Server 2012
5 8 (1.66%) SQL Server Integration Services
6 6 (1.24%) NoSQL
7 5 (1.04%) DB2
7 5 (1.04%) MS Access
7 5 (1.04%) Relational Database
7 5 (1.04%) SQL Server 2005
8 4 (0.83%) Microsoft Analysis Services
8 4 (0.83%) SQL Server 2008
8 4 (0.83%) SQL Server 2014
8 4 (0.83%) SQL Server Analysis Services
9 3 (0.62%) IDOL
10 2 (0.41%) Data Warehouse
10 2 (0.41%) GIS
10 2 (0.41%) PostgreSQL
10 2 (0.41%) RDBMS
Development Applications
1 22 (4.56%) JIRA
2 14 (2.90%) Jenkins
3 13 (2.70%) Team Foundation Server
4 10 (2.07%) Subversion
5 8 (1.66%) Visual Studio
6 7 (1.45%) TeamCity
7 5 (1.04%) Maven
7 5 (1.04%) Oracle Forms
8 4 (0.83%) Eclipse
9 2 (0.41%) Atlassian Bamboo
10 1 (0.21%) Appium
10 1 (0.21%) Bitbucket
10 1 (0.21%) Calabash
10 1 (0.21%) Cucumber
10 1 (0.21%) Gatling
10 1 (0.21%) Selenium
10 1 (0.21%) The Grinder
10 1 (0.21%) VSS/SourceSafe
General
1 94 (19.50%) Finance
2 19 (3.94%) Retail
3 18 (3.73%) Games
4 11 (2.28%) Telecoms
5 8 (1.66%) Legal
6 6 (1.24%) Billing
7 5 (1.04%) Publishing
8 4 (0.83%) Law
9 3 (0.62%) Manufacturing
10 2 (0.41%) Advertising
10 2 (0.41%) Aerospace
10 2 (0.41%) Back Office
11 1 (0.21%) Automotive
11 1 (0.21%) Marketing
11 1 (0.21%) Military
Job Titles
1 91 (18.88%) Analyst
2 82 (17.01%) Service Manager
3 42 (8.71%) Delivery Manager
4 41 (8.51%) Service Analyst
5 39 (8.09%) Services Delivery Manager
6 37 (7.68%) Service Desk Analyst
6 37 (7.68%) Support Engineer
7 34 (7.05%) Support Analyst
8 29 (6.02%) Administrator
9 25 (5.19%) Architect
10 23 (4.77%) Service Level Manager
11 20 (4.15%) Project Manager
11 20 (4.15%) Systems Administrator
12 19 (3.94%) IT Support
13 18 (3.73%) IT Manager
13 18 (3.73%) Test Engineer
14 17 (3.53%) Applications Support
14 17 (3.53%) Consultant
15 16 (3.32%) IT Administrator
15 16 (3.32%) Solutions Architect
Libraries, Frameworks & Software Standards
1 31 (6.43%) .NET
2 22 (4.56%) HTML
3 18 (3.73%) ASP.NET
4 17 (3.53%) Web Services
5 16 (3.32%) .NET Framework
6 14 (2.90%) XML
7 8 (1.66%) Flash
7 8 (1.66%) jQuery
8 7 (1.45%) Spring
9 6 (1.24%) AngularJS
9 6 (1.24%) Hibernate
9 6 (1.24%) JPA
9 6 (1.24%) Spring MVC
9 6 (1.24%) Spring Web Flow
10 5 (1.04%) Backbone.js
10 5 (1.04%) Ember.js
10 5 (1.04%) JSP
10 5 (1.04%) React
10 5 (1.04%) SOAP
10 5 (1.04%) WSDL
Miscellaneous
1 32 (6.64%) Analytical Skills
2 30 (6.22%) Management Information System
3 29 (6.02%) Data Centre
4 20 (4.15%) Statistics
5 17 (3.53%) User Experience
6 14 (2.90%) Clustering
6 14 (2.90%) Enterprise Software
6 14 (2.90%) Replication
6 14 (2.90%) Virtual Team
7 10 (2.07%) Computer Science
8 7 (1.45%) CMDB
8 7 (1.45%) Fat Client
8 7 (1.45%) Thin Client
9 6 (1.24%) Driving Licence
10 4 (0.83%) iPad
10 4 (0.83%) Wiki
11 3 (0.62%) Celerra
11 3 (0.62%) CLARiiON
11 3 (0.62%) Client/Server
11 3 (0.62%) iPhone
Operating Systems
1 138 (28.63%) Windows
2 75 (15.56%) Linux
3 73 (15.15%) Windows Server
4 38 (7.88%) Windows Server 2012
5 36 (7.47%) Windows Server 2008
6 35 (7.26%) Windows Server 2003
7 28 (5.81%) Apple iOS
8 25 (5.19%) Mac OS X
9 21 (4.36%) Windows 7
10 19 (3.94%) Unix
11 17 (3.53%) Android
12 12 (2.49%) Windows 10
13 10 (2.07%) Windows XP
14 7 (1.45%) Mac OS
15 6 (1.24%) Red Hat Enterprise Linux
15 6 (1.24%) Windows 2000
15 6 (1.24%) Windows 8
16 4 (0.83%) CentOS
17 3 (0.62%) Solaris
17 3 (0.62%) Ubuntu
Processes & Methodologies
1 257 (53.32%) ITIL
2 107 (22.20%) Service Management
3 102 (21.16%) Problem Management
4 93 (19.29%) Agile Software Development
5 72 (14.94%) Project Management
6 69 (14.32%) Infrastructure Management
7 59 (12.24%) ITIL V3
8 52 (10.79%) Continuous Improvement
9 46 (9.54%) Change Management
10 45 (9.34%) PRINCE2
11 43 (8.92%) Incident Management
12 41 (8.51%) ITSM
12 41 (8.51%) Stakeholder Management
13 38 (7.88%) Mentoring
14 36 (7.47%) DevOps
15 33 (6.85%) Line Management
16 32 (6.64%) Waterfall
17 29 (6.02%) Business Continuity
18 28 (5.81%) User Stories
18 28 (5.81%) V-Model
Programming Languages
1 59 (12.24%) SQL
2 47 (9.75%) JavaScript
2 47 (9.75%) PowerShell
3 43 (8.92%) C
4 39 (8.09%) Java
5 34 (7.05%) C#
6 33 (6.85%) PHP
7 25 (5.19%) Bash Shell
7 25 (5.19%) Python
8 11 (2.28%) Shell Script
9 10 (2.07%) C++
9 10 (2.07%) PL/SQL
9 10 (2.07%) VB.NET
10 9 (1.87%) T-SQL
11 6 (1.24%) VBA
12 5 (1.04%) Delphi
12 5 (1.04%) Pascal
12 5 (1.04%) Ruby
13 3 (0.62%) Korn
13 3 (0.62%) VB
Qualifications
1 144 (29.88%) Security Cleared
2 106 (21.99%) DV Cleared
3 61 (12.66%) SC Cleared
4 54 (11.20%) Degree
5 46 (9.54%) Microsoft Certification
6 43 (8.92%) ITIL Certification
7 32 (6.64%) MCSE
8 30 (6.22%) Cisco Certification
9 26 (5.39%) CCNA
10 20 (4.15%) VMware Certified Professional (VCP)
11 19 (3.94%) ISEB
11 19 (3.94%) MCITP
12 14 (2.90%) ITIL Foundation Certificate
13 13 (2.70%) MCP
14 12 (2.49%) CCIE
14 12 (2.49%) VERITAS Certified Professional (VCP)
15 7 (1.45%) MCSD
16 6 (1.24%) DBS Check
16 6 (1.24%) MCSA
16 6 (1.24%) PMI Certification
Quality Assurance & Compliance
1 104 (21.58%) SLA
2 19 (3.94%) QA
3 8 (1.66%) ISO/IEC 27001
4 5 (1.04%) ISAE 3402
5 3 (0.62%) BS7799
5 3 (0.62%) COBIT
5 3 (0.62%) NEBOSH
6 2 (0.41%) PCI DSS
7 1 (0.21%) Actionable Recommendations
7 1 (0.21%) Data Quality
7 1 (0.21%) PMBOK
System Software
1 114 (23.65%) Active Directory
2 71 (14.73%) VMware Infrastructure
3 22 (4.56%) Hyper-V
4 16 (3.32%) vSphere
5 15 (3.11%) Terminal Services
5 15 (3.11%) Virtual Desktop
6 9 (1.87%) Virtual Machines
7 4 (0.83%) Virtual Servers
7 4 (0.83%) Xen
7 4 (0.83%) XenApp
7 4 (0.83%) XenServer
8 3 (0.62%) EMC RecoverPoint
8 3 (0.62%) NFS
8 3 (0.62%) UAG
8 3 (0.62%) VMware ESX
8 3 (0.62%) XenDesktop
9 2 (0.41%) Gluster
9 2 (0.41%) iptables
9 2 (0.41%) KVM
10 1 (0.21%) DFS Replication
Systems Management
1 31 (6.43%) SCCM
2 16 (3.32%) Backup Exec
3 13 (2.70%) Nagios
4 11 (2.28%) SCOM
5 9 (1.87%) NetBackup
6 6 (1.24%) Puppet
7 5 (1.04%) SCVMM
7 5 (1.04%) Tivoli
8 4 (0.83%) Cobbler
8 4 (0.83%) HP Data Protector
8 4 (0.83%) Microsoft Intune
8 4 (0.83%) Opscode Chef
9 3 (0.62%) AirWatch
9 3 (0.62%) Cisco Prime
9 3 (0.62%) SnapMirror
9 3 (0.62%) SnapVault
9 3 (0.62%) WSUS
10 2 (0.41%) Check_MK
10 2 (0.41%) OpenView
10 2 (0.41%) Oracle RMAN
Vendors
1 170 (35.27%) Microsoft
2 87 (18.05%) VMware
3 58 (12.03%) HP
4 49 (10.17%) Cisco
5 41 (8.51%) Oracle
6 28 (5.81%) Citrix
7 23 (4.77%) Juniper
8 22 (4.56%) Veeam
9 21 (4.36%) Atlassian
10 18 (3.73%) Apple
10 18 (3.73%) Veritas
11 17 (3.53%) Dell
12 15 (3.11%) Draytek
13 13 (2.70%) Avaya
13 13 (2.70%) IBM
13 13 (2.70%) ProCurve
14 12 (2.49%) Cadence
14 12 (2.49%) Symantec
14 12 (2.49%) WatchGuard
14 12 (2.49%) ZyXEL
Pewsey, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £45000 per annum + Pension & Benefits
Posted: 2 hours ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £45000 per annum + 10% car allowance
Posted: 2 hours ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £30000 - £35000.00 per annum + Car, Pension, Bonus etc
Posted: 7 hours ago
Gloucester, Gloucestershire
Sopra Steria Recruitment
Salary: Unspecified
Posted: Yesterday
Gloucestershire
Datasource Computer Employment
Posted: 17 hours ago
Bristol, Avon
Genium Selection Limited
Salary: Salary + bonus + Bens
Posted: 3 days ago
Bristol, Avon
Verticality Ltd
Salary: £60000 - £70000 per annum, Benefits Plus car allowance & full benefits
Posted: 3 days ago
Wiltshire
Redrock Consulting Ltd
Salary: £30000 - £44000 per annum + Benefits
Posted: 3 days ago
Exeter, Devon
Opus Recruitment Solutions Ltd
Salary: £50000 - £65000 per annum
Posted: 23 hours ago
Wiltshire
Computer Futures
Salary: £45000 - £60000 per annum + competitive
Posted: 7 days ago
Bristol, Avon
Robert Half
Salary: £37000 - £39000 per annum + a benefits package.
Posted: 4 days ago
Swindon, Wiltshire
The National Trust
Salary: £40,000 per annum
Posted: 17 days ago
Chippenham
IQ Telecom
Salary: £55000 - £62000 per annum + Bonus
Posted: 16 days ago
Poole, Dorset
RecruitmentRevolution.com Limited
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
Bristol
Computer Futures
Salary: £60000 - £70000 per annum + competitive
Posted: 8 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 24 days ago
Bristol
Computer Futures
Salary: £55000 - £65000 per annum + competitive
Posted: 8 days ago
Chippenham
IQ Telecom
Salary: £40000 - £45000 per annum + Bonus
Posted: 17 days ago
Gloucester, Gloucestershire
CGI
Salary: £45000 - £55000 per annum
Posted: 18 days ago
Bournemouth, Dorset
JP Morgan
Salary: From £0 to £0 per annum Competitive Salary + Benefits
Posted: 25 days ago
Bristol, Avon
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 16 days ago
Bournemouth
JP Morgan
Salary: Competative Salary and Benefits
Posted: 25 days ago
Bournemouth, Dorset
JP Morgan
Salary: From £0 to £0 per annum Competitive Salary + Benefits
Posted: 25 days ago