The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 74 74 51
Rank change year-on-year
0 -23
Permanent jobs citing Service Delivery 203 174 246
As % of all permanent IT jobs located in the South West 3.33% 3.35% 4.31%
As % of the Processes & Methodologies category 4.17% 4.17% 5.71%
Number of salaries quoted 162 112 211
Average salary £35,000 £42,500 £35,000
Average salary % change year-on-year
-17.64% +21.42%
90% offered a salary of more than £22,550 £25,000 £22,500
10% offered a salary of more than £54,850 £60,000 £55,000
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4871 4175 4306
As % of all permanent IT jobs located in the South West 79.90% 80.40% 75.44%
Number of salaries quoted 3932 3554 3798
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +27 56 £37,500 -31.81% 9
Somerset -3 47 £27,500 -21.42% 9
Wiltshire -3 42 £35,000 -21.34% 6
Gloucestershire +13 21 £40,000 -11.11% 5
Dorset -37 19 £33,000 -17.50% 2
Devon -11 11 £20,800 +6.66% 3
Cornwall - 1 £23,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 20 August 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 173 (45.29%) ITIL
2 131 (34.29%) SLA
3 124 (32.46%) Finance
4 104 (27.23%) Windows
5 71 (18.59%) Microsoft
6 68 (17.80%) Service Management
7 57 (14.92%) SQL
7 57 (14.92%) Continuous Improvement
8 50 (13.09%) MS Excel
9 46 (12.04%) Project Management
10 42 (10.99%) Stakeholder Management
11 40 (10.47%) Windows Server 2003
12 39 (10.21%) Active Directory
12 39 (10.21%) Management Information System
12 39 (10.21%) VMware
13 38 (9.95%) SQL Server
14 36 (9.42%) ITSM
14 36 (9.42%) Windows Server 2008
15 35 (9.16%) VMware Infrastructure
16 34 (8.90%) Root Cause Analysis
17 33 (8.64%) Oracle
18 32 (8.38%) Relational Database
19 30 (7.85%) Degree
19 30 (7.85%) SharePoint
19 30 (7.85%) Change Management
20 28 (7.33%) XML
21 27 (7.07%) MS Exchange
21 27 (7.07%) Time Management
22 26 (6.81%) Incident Management
23 23 (6.02%) Problem Management

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 20 August 2014, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 30 (7.85%) SharePoint
2 27 (7.07%) MS Exchange
3 17 (4.45%) IIS
4 11 (2.88%) Exchange Server 2010
5 10 (2.62%) Exchange Server 2007
6 9 (2.36%) Lync
6 9 (2.36%) Exchange Server 2003
7 8 (2.09%) Tomcat
8 7 (1.83%) SharePoint 2013
9 5 (1.31%) Blackberry Enterprise Server
9 5 (1.31%) WebSphere
10 3 (0.79%) SharePoint 2010
11 2 (0.52%) SAS
12 1 (0.26%) Apache
Applications
1 50 (13.09%) MS Excel
2 20 (5.24%) MS Office
3 11 (2.88%) MS Project
4 9 (2.36%) MS Visio
5 6 (1.57%) MS PowerPoint
6 1 (0.26%) SPSS
Business Applications
1 4 (1.05%) Dynamics AX
2 3 (0.79%) Dynamics CRM
2 3 (0.79%) Visualfiles
3 2 (0.52%) SAP Oil and Gas
3 2 (0.52%) Sage 200
4 1 (0.26%) SAP ERP
4 1 (0.26%) Academy Housing
4 1 (0.26%) arcHouse
Cloud Services
1 6 (1.57%) Google Apps
2 2 (0.52%) Office 365
2 2 (0.52%) SaaS
3 1 (0.26%) PaaS
3 1 (0.26%) IaaS
Communications & Networking
1 22 (5.76%) SAN
1 22 (5.76%) Firewall
2 17 (4.45%) LAN
3 15 (3.93%) DNS
4 14 (3.66%) DHCP
5 12 (3.14%) TCP/IP
6 11 (2.88%) WAN
7 9 (2.36%) VPN
7 9 (2.36%) VoIP
7 9 (2.36%) NAS
8 7 (1.83%) LDAP
9 6 (1.57%) iSCSI
10 5 (1.31%) Internet
10 5 (1.31%) VLAN
10 5 (1.31%) Ethernet
11 4 (1.05%) Wireless
11 4 (1.05%) Fibre Channel
11 4 (1.05%) Multicast
12 3 (0.79%) Broadband
12 3 (0.79%) SNMP
Database & Business Intelligence
1 38 (9.95%) SQL Server
2 32 (8.38%) Relational Database
3 13 (3.40%) SQL Server Integration Services
4 10 (2.62%) Oracle Database
5 9 (2.36%) SQL Server Reporting Services
6 8 (2.09%) Data Warehouse
7 7 (1.83%) Oracle Database 10g
7 7 (1.83%) SQL Server 2008
8 6 (1.57%) Oracle9i Database
9 4 (1.05%) SQL Server 2005
9 4 (1.05%) Oracle Database 11g
9 4 (1.05%) Oracle OWB
10 3 (0.79%) RDBMS
11 2 (0.52%) OLAP
11 2 (0.52%) PostgreSQL
11 2 (0.52%) PowerCenter
11 2 (0.52%) SQLPlus
11 2 (0.52%) SQL Server Analysis Services
11 2 (0.52%) Oracle Exadata
Development Applications
1 7 (1.83%) NUnit
1 7 (1.83%) Team Foundation Server
2 4 (1.05%) Toad
3 3 (0.79%) Visual Studio
4 2 (0.52%) Subversion
General
1 124 (32.46%) Finance
2 16 (4.19%) Legal
3 11 (2.88%) Telecoms
4 9 (2.36%) Retail
5 7 (1.83%) Military
6 6 (1.57%) Advertising
7 5 (1.31%) Manufacturing
7 5 (1.31%) Aerospace
8 4 (1.05%) Back Office
8 4 (1.05%) Marketing
9 3 (0.79%) Banking
9 3 (0.79%) Local Government
9 3 (0.79%) Electronics
Job Titles
1 92 (24.08%) Service Manager
2 87 (22.77%) Analyst
3 52 (13.61%) Delivery Manager
4 51 (13.35%) Services Delivery Manager
5 45 (11.78%) Applications Support
6 44 (11.52%) Support Analyst
7 29 (7.59%) Applications Support Analyst
8 20 (5.24%) Project Manager
9 19 (4.97%) IT Support
10 18 (4.71%) Business Analyst
11 17 (4.45%) Team Leader
12 16 (4.19%) Support Manager
13 15 (3.93%) Architect
13 15 (3.93%) Support Engineer
14 14 (3.66%) Lead Business Analyst
15 13 (3.40%) IT Services Manager
16 12 (3.14%) Technical Manager
16 12 (3.14%) Service Analyst
17 11 (2.88%) Solutions Architect
17 11 (2.88%) IT Manager
Libraries, Frameworks & Software Standards
1 28 (7.33%) XML
2 18 (4.71%) .NET
3 12 (3.14%) HTML
4 8 (2.09%) .NET Framework
5 7 (1.83%) ASP.NET
6 4 (1.05%) LAMP
7 3 (0.79%) ActiveMQ
7 3 (0.79%) CSS
7 3 (0.79%) Java EE
7 3 (0.79%) Application Packaging
7 3 (0.79%) DHTML
7 3 (0.79%) J2EE
7 3 (0.79%) XSLT
7 3 (0.79%) WebSphere MQ
7 3 (0.79%) Middleware
8 1 (0.26%) HTML5
8 1 (0.26%) JSP
Miscellaneous
1 39 (10.21%) Management Information System
2 10 (2.62%) Statistics
3 8 (2.09%) NHS
4 7 (1.83%) Blackberry
5 6 (1.57%) PDA
6 5 (1.31%) Open Source
7 4 (1.05%) Video Conferencing
8 3 (0.79%) FMCG
8 3 (0.79%) iPhone
8 3 (0.79%) Foreign Exchange (FX)
8 3 (0.79%) DTV
8 3 (0.79%) Clustering
8 3 (0.79%) Computer Science
8 3 (0.79%) Visualisation
8 3 (0.79%) Enterprise Software
9 2 (0.52%) iPad
9 2 (0.52%) GIS
9 2 (0.52%) Firmware
10 1 (0.26%) IPTV
10 1 (0.26%) CLARiiON
Operating Systems
1 104 (27.23%) Windows
2 40 (10.47%) Windows Server 2003
3 36 (9.42%) Windows Server 2008
4 21 (5.50%) Linux
5 19 (4.97%) Windows XP
5 19 (4.97%) Windows 7
6 14 (3.66%) UNIX
7 12 (3.14%) Windows 2000 Server
8 6 (1.57%) Mac OS
9 5 (1.31%) Mac OS X
10 4 (1.05%) Windows 8
10 4 (1.05%) Windows Server 2012
10 4 (1.05%) Red Hat Enterprise Linux
10 4 (1.05%) Solaris
11 1 (0.26%) HPUX
Processes & Methodologies
1 173 (45.29%) ITIL
2 68 (17.80%) Service Management
3 57 (14.92%) Continuous Improvement
4 46 (12.04%) Project Management
5 42 (10.99%) Stakeholder Management
6 36 (9.42%) ITSM
7 34 (8.90%) Root Cause Analysis
8 30 (7.85%) Change Management
9 27 (7.07%) Time Management
10 26 (6.81%) Incident Management
11 23 (6.02%) Problem Management
12 22 (5.76%) PRINCE2
13 20 (5.24%) Change Control
14 18 (4.71%) Disaster Recovery
15 17 (4.45%) UML
15 17 (4.45%) ITIL V3
16 16 (4.19%) Risk Management
17 15 (3.93%) CRM
17 15 (3.93%) Supplier Management
17 15 (3.93%) Performance Management
Programming Languages
1 57 (14.92%) SQL
2 13 (3.40%) T-SQL
2 13 (3.40%) Java
2 13 (3.40%) JavaScript
3 9 (2.36%) C#
3 9 (2.36%) PowerShell
4 7 (1.83%) PL/SQL
4 7 (1.83%) C++
4 7 (1.83%) VB
5 4 (1.05%) C
5 4 (1.05%) Bash Shell
5 4 (1.05%) Python
6 3 (0.79%) VB.NET
7 1 (0.26%) VBA
7 1 (0.26%) PHP
Qualifications
1 30 (7.85%) Degree
2 22 (5.76%) Security Cleared
3 17 (4.45%) ITIL Certification
4 15 (3.93%) Microsoft Certification
5 13 (3.40%) SC Cleared
6 9 (2.36%) ITIL Foundation Certificate
6 9 (2.36%) MCSE
7 6 (1.57%) MCSA
7 6 (1.57%) MCP
7 6 (1.57%) Cisco Certification
8 5 (1.31%) MCITP
8 5 (1.31%) APMP
8 5 (1.31%) CCDP
8 5 (1.31%) CCSP
8 5 (1.31%) CCNP
9 4 (1.05%) HND
10 3 (0.79%) DV Cleared
11 2 (0.52%) VMware Certified Professional (VCP)
11 2 (0.52%) ISEB
12 1 (0.26%) CISSP
Quality Assurance & Compliance
1 131 (34.29%) SLA
2 8 (2.09%) QA
3 4 (1.05%) COBIT
4 3 (0.79%) ISO/IEC 27001
5 1 (0.26%) Sarbanes-Oxley
System Software
1 39 (10.21%) Active Directory
2 35 (9.16%) VMware Infrastructure
3 7 (1.83%) Terminal Services
4 6 (1.57%) Xen
4 6 (1.57%) XenApp
5 5 (1.31%) UAG
5 5 (1.31%) NFS
6 4 (1.05%) Samba
6 4 (1.05%) MetaFrame
6 4 (1.05%) VMware ESXi
6 4 (1.05%) GPFS
6 4 (1.05%) vSphere
7 3 (0.79%) Hyper-V
7 3 (0.79%) BlackBerry Internet Service
8 1 (0.26%) Microsoft Virtual Server
8 1 (0.26%) VMware ESX
Systems Management
1 16 (4.19%) SCCM
2 15 (3.93%) WSUS
3 11 (2.88%) SCOM
3 11 (2.88%) Nagios
4 10 (2.62%) Backup Exec
5 4 (1.05%) Norton AntiVirus
5 4 (1.05%) McAfee ePO
5 4 (1.05%) Bcfg2
6 3 (0.79%) NetBackup
7 2 (0.52%) Puppet
7 2 (0.52%) Vagrant
7 2 (0.52%) Opscode Chef
8 1 (0.26%) Hyperic
8 1 (0.26%) Tivoli
8 1 (0.26%) HP SIM
Vendors
1 71 (18.59%) Microsoft
2 39 (10.21%) VMware
3 33 (8.64%) Oracle
4 18 (4.71%) Cisco
5 15 (3.93%) HP
6 14 (3.66%) Citrix
7 10 (2.62%) CommVault
7 10 (2.62%) Bomgar
8 9 (2.36%) Dell
8 9 (2.36%) IBM
9 8 (2.09%) Symantec
10 7 (1.83%) SAP
10 7 (1.83%) Red Hat
11 6 (1.57%) Google
12 5 (1.31%) Altiris
12 5 (1.31%) Apple
12 5 (1.31%) Avaya
13 4 (1.05%) McAfee
13 4 (1.05%) SonicWALL
14 3 (0.79%) NetApp
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Posted: 1 hour ago
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