The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 75 102 108
Rank change year-on-year
+27 +6
Permanent jobs citing Service Delivery 210 166 134
As % of all permanent IT jobs located in the South West 3.70% 2.76% 2.49%
As % of the Processes & Methodologies category 4.22% 3.18% 2.95%
Number of salaries quoted 164 125 107
Average salary £37,500 £42,300 £32,853
Average salary % change year-on-year
-11.34% +28.75%
90% offered a salary of more than £23,600 £24,600 £21,220
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4979 5212 4546
As % of all permanent IT jobs located in the South West 87.61% 86.56% 84.61%
Number of salaries quoted 4143 4393 3849
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £30,000 £29,000 £26,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 8 February 2016.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +18 71 £37,500 -16.66% 11
Dorset +30 44 £42,500 -5.55% 2
Bristol -9 40 £52,500 +35.04% 3
Somerset +2 27 £32,500 -18.75% 6
Gloucestershire +7 18 £32,500 -28.57% 6
Devon 0 10 £35,000 -17.25% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 8 February 2016, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 187 (46.75%) ITIL
2 125 (31.25%) Finance
3 107 (26.75%) SLA
4 100 (25.00%) Microsoft
5 84 (21.00%) Windows
6 71 (17.75%) Service Management
7 65 (16.25%) Project Management
7 65 (16.25%) Degree
8 56 (14.00%) Change Management
9 55 (13.75%) Analytical Skills
10 50 (12.50%) SQL
10 50 (12.50%) Retail
11 48 (12.00%) Problem Management
12 47 (11.75%) VMware
13 45 (11.25%) MS Excel
14 44 (11.00%) MS Office
14 44 (11.00%) Security Cleared
15 40 (10.00%) Agile Software Development
15 40 (10.00%) PRINCE2
16 38 (9.50%) SQL Server
17 37 (9.25%) Cisco
18 36 (9.00%) ITSM
18 36 (9.00%) Banking
19 35 (8.75%) Active Directory
19 35 (8.75%) Continuous Improvement
20 34 (8.50%) Linux
21 31 (7.75%) ITIL Certification
21 31 (7.75%) Mentoring
22 30 (7.50%) Data Centre
22 30 (7.50%) TCP/IP

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 8 February 2016, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 30 (7.50%) MS Exchange
2 16 (4.00%) SharePoint
3 15 (3.75%) Exchange Server 2010
4 11 (2.75%) Apache
4 11 (2.75%) IIS
5 8 (2.00%) Tomcat
6 4 (1.00%) Skype for Business
6 4 (1.00%) WebLogic
7 3 (0.75%) Exchange Server 2003
7 3 (0.75%) iPlanet
8 2 (0.50%) Exchange Server 2013
8 2 (0.50%) SharePoint Server
8 2 (0.50%) WebSphere
8 2 (0.50%) WebSphere Application Server
9 1 (0.25%) Confluence
9 1 (0.25%) JBoss
9 1 (0.25%) SharePoint 2010
9 1 (0.25%) SharePoint 2013
Applications
1 45 (11.25%) MS Excel
2 44 (11.00%) MS Office
3 17 (4.25%) MS PowerPoint
4 6 (1.50%) MS Visio
5 3 (0.75%) MS Project
6 2 (0.50%) Spreadsheet
Business Applications
1 4 (1.00%) Dynamics AX
1 4 (1.00%) SAP Oil and Gas
2 3 (0.75%) Adobe Campaign
2 3 (0.75%) FastStats
2 3 (0.75%) Unica
3 2 (0.50%) SAP CRM
4 1 (0.25%) Aareon QL
4 1 (0.25%) Dynamics GP
Cloud Services
1 6 (1.50%) SaaS
2 4 (1.00%) IBM SmartCloud
3 3 (0.75%) Amazon AWS
3 3 (0.75%) IaaS
3 3 (0.75%) Microsoft Azure
3 3 (0.75%) PaaS
4 2 (0.50%) Mimecast
4 2 (0.50%) Office 365
Communications & Networking
1 30 (7.50%) TCP/IP
2 24 (6.00%) LAN
2 24 (6.00%) WAN
3 21 (5.25%) Firewall
4 16 (4.00%) Wireless
5 15 (3.75%) Internet
6 14 (3.50%) SAN
7 12 (3.00%) DNS
7 12 (3.00%) Ethernet
7 12 (3.00%) VLAN
8 11 (2.75%) OSPF
9 9 (2.25%) Cisco Nexus
10 8 (2.00%) VPN
11 6 (1.50%) Cisco ASA
11 6 (1.50%) SSL
12 5 (1.25%) Network Security
13 4 (1.00%) DHCP
13 4 (1.00%) LDAP
13 4 (1.00%) PSTN
13 4 (1.00%) SMS
Database & Business Intelligence
1 38 (9.50%) SQL Server
2 13 (3.25%) SQL Server 2008
3 11 (2.75%) SQL Server Integration Services
4 10 (2.50%) SQL Server Reporting Services
5 9 (2.25%) Data Warehouse
5 9 (2.25%) Relational Database
6 6 (1.50%) MySQL
7 5 (1.25%) Big Data
8 4 (1.00%) Oracle Database
8 4 (1.00%) Oracle Database 11g
8 4 (1.00%) QlikView
8 4 (1.00%) SQL Server 2012
8 4 (1.00%) SQL Server Analysis Services
9 3 (0.75%) DB2
9 3 (0.75%) Microsoft Analysis Services
9 3 (0.75%) MongoDB
9 3 (0.75%) NoSQL
9 3 (0.75%) SQL Server 2014
10 2 (0.50%) Crystal Reports
10 2 (0.50%) Oracle BI EE
Development Applications
1 5 (1.25%) MSI
1 5 (1.25%) TortoiseSVN
1 5 (1.25%) VisualSVN
2 2 (0.50%) Team Foundation Server
2 2 (0.50%) Vagrant
3 1 (0.25%) JIRA
3 1 (0.25%) Visual Studio
General
1 125 (31.25%) Finance
2 50 (12.50%) Retail
3 36 (9.00%) Banking
4 28 (7.00%) Manufacturing
5 22 (5.50%) Telecoms
6 12 (3.00%) Marketing
7 10 (2.50%) Investment Banking
7 10 (2.50%) Legal
8 9 (2.25%) Back Office
9 7 (1.75%) Law
10 6 (1.50%) Billing
11 4 (1.00%) Electronics
11 4 (1.00%) Multimedia
12 3 (0.75%) Advertising
13 2 (0.50%) Front Office
14 1 (0.25%) Aerospace
14 1 (0.25%) Military
14 1 (0.25%) Music Industry
14 1 (0.25%) Publishing
Job Titles
1 76 (19.00%) Analyst
2 75 (18.75%) Service Manager
3 55 (13.75%) Services Delivery Manager
4 50 (12.50%) Delivery Manager
5 34 (8.50%) IT Manager
6 32 (8.00%) IT Support
7 30 (7.50%) Support Analyst
8 27 (6.75%) Team Leader
9 26 (6.50%) Applications Support
10 25 (6.25%) Developer
11 24 (6.00%) Support Engineer
12 17 (4.25%) Service Analyst
12 17 (4.25%) Support Team Leader
13 15 (3.75%) IT Services Manager
13 15 (3.75%) Project Manager
14 14 (3.50%) Infrastructure Manager
14 14 (3.50%) Support Specialist
15 13 (3.25%) Head of IT
15 13 (3.25%) ITIL Manager
15 13 (3.25%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 30 (7.50%) .NET
2 16 (4.00%) ASP.NET
3 15 (3.75%) HTML
4 10 (2.50%) .NET Framework
4 10 (2.50%) Middleware
5 7 (1.75%) Web Services
5 7 (1.75%) XML
6 5 (1.25%) jQuery
7 4 (1.00%) Flash
7 4 (1.00%) J2EE
7 4 (1.00%) SAML
7 4 (1.00%) SOAP
8 3 (0.75%) WebCenter
9 2 (0.50%) Ajax
9 2 (0.50%) IBM Integration Bus
9 2 (0.50%) MCollective
9 2 (0.50%) Oracle Fusion
9 2 (0.50%) REST
9 2 (0.50%) Spine.js
9 2 (0.50%) WebSphere MQ
Miscellaneous
1 55 (13.75%) Analytical Skills
2 30 (7.50%) Data Centre
3 21 (5.25%) Management Information System
4 12 (3.00%) FMCG
5 11 (2.75%) Statistics
6 10 (2.50%) Credit Risk
6 10 (2.50%) Hedge funds
6 10 (2.50%) Mathematics
6 10 (2.50%) SWIFT
7 9 (2.25%) Replication
8 6 (1.50%) Computer Science
8 6 (1.50%) EMC VNX
8 6 (1.50%) Life Science
9 5 (1.25%) Distributed Denial-of-Service
9 5 (1.25%) Enterprise Software
9 5 (1.25%) Fat Client
9 5 (1.25%) Thin Client
9 5 (1.25%) Wiki
10 4 (1.00%) Online Banking
10 4 (1.00%) Video Conferencing
Operating Systems
1 84 (21.00%) Windows
2 34 (8.50%) Linux
3 26 (6.50%) Windows Server
4 17 (4.25%) Unix
5 14 (3.50%) Apple iOS
5 14 (3.50%) Windows 7
6 11 (2.75%) Windows Server 2008
6 11 (2.75%) Windows XP
7 10 (2.50%) Android
8 9 (2.25%) Windows Server 2003
9 7 (1.75%) Windows Server 2012
10 4 (1.00%) Windows 8
11 2 (0.50%) Red Hat Enterprise Linux
11 2 (0.50%) Windows Mobile
12 1 (0.25%) CentOS
12 1 (0.25%) Mac OS X
12 1 (0.25%) Ubuntu
12 1 (0.25%) Windows 2000
12 1 (0.25%) Windows 2000 Server
12 1 (0.25%) Windows NT
Processes & Methodologies
1 187 (46.75%) ITIL
2 71 (17.75%) Service Management
3 65 (16.25%) Project Management
4 56 (14.00%) Change Management
5 48 (12.00%) Problem Management
6 40 (10.00%) Agile Software Development
6 40 (10.00%) PRINCE2
7 36 (9.00%) ITSM
8 35 (8.75%) Continuous Improvement
9 31 (7.75%) Mentoring
10 30 (7.50%) Performance Management
10 30 (7.50%) Stakeholder Management
11 29 (7.25%) Coaching
12 27 (6.75%) Incident Management
13 24 (6.00%) ITIL V3
14 22 (5.50%) Asset Management
15 19 (4.75%) Configuration Management
15 19 (4.75%) E-Commerce
15 19 (4.75%) Supplier Management
16 18 (4.50%) BCP
Programming Languages
1 50 (12.50%) SQL
2 25 (6.25%) C
3 23 (5.75%) Java
4 21 (5.25%) C#
5 9 (2.25%) JavaScript
5 9 (2.25%) VB.NET
6 7 (1.75%) PHP
6 7 (1.75%) PL/SQL
6 7 (1.75%) T-SQL
7 6 (1.50%) Perl
7 6 (1.50%) Python
7 6 (1.50%) VBA
8 4 (1.00%) PowerShell
9 2 (0.50%) C++
9 2 (0.50%) Jython
9 2 (0.50%) VB
10 1 (0.25%) COBOL
10 1 (0.25%) VB6
Qualifications
1 65 (16.25%) Degree
2 44 (11.00%) Security Cleared
3 31 (7.75%) ITIL Certification
4 22 (5.50%) Cisco Certification
5 15 (3.75%) CCNA
6 14 (3.50%) DV Cleared
6 14 (3.50%) Microsoft Certification
7 12 (3.00%) ISTQB
7 12 (3.00%) SC Cleared
8 11 (2.75%) ITIL Foundation Certificate
9 10 (2.50%) ISTQB Foundation Certification
10 6 (1.50%) CCNP
11 5 (1.25%) Citrix Certification
11 5 (1.25%) ISEB
11 5 (1.25%) PRINCE2 Certification
11 5 (1.25%) VMware Certified Professional (VCP)
12 4 (1.00%) CCDP
12 4 (1.00%) HNC
12 4 (1.00%) MCSA
13 3 (0.75%) MCSE
Quality Assurance & Compliance
1 107 (26.75%) SLA
2 17 (4.25%) QA
3 8 (2.00%) ISO/IEC 27001
4 4 (1.00%) COBIT
5 2 (0.50%) ISO 9000
5 2 (0.50%) PCI DSS
6 1 (0.25%) ISAE 3402
6 1 (0.25%) Sarbanes-Oxley
System Software
1 35 (8.75%) Active Directory
2 19 (4.75%) VMware Infrastructure
3 13 (3.25%) XenApp
4 6 (1.50%) Hyper-V
4 6 (1.50%) Microsoft App-V
5 5 (1.25%) Terminal Services
6 4 (1.00%) EMC RecoverPoint
7 3 (0.75%) Postfix
7 3 (0.75%) vSphere
8 2 (0.50%) Apache ZooKeeper
8 2 (0.50%) BitLocker
8 2 (0.50%) VirtualBox
9 1 (0.25%) Firmware
9 1 (0.25%) Gluster
9 1 (0.25%) iptables
9 1 (0.25%) ISA Server
9 1 (0.25%) KVM
9 1 (0.25%) UAG
9 1 (0.25%) VMware Server
9 1 (0.25%) XenDesktop
Systems Management
1 11 (2.75%) SCCM
2 8 (2.00%) Norton AntiVirus
3 6 (1.50%) Nagios
4 4 (1.00%) CA Spectrum
4 4 (1.00%) Cisco CUCM
4 4 (1.00%) Cisco UCCE
4 4 (1.00%) Cisco UCCX
4 4 (1.00%) EMC NetWorker
4 4 (1.00%) Endace
4 4 (1.00%) SCOM
4 4 (1.00%) Tivoli
5 3 (0.75%) Puppet
6 2 (0.50%) Opscode Chef
6 2 (0.50%) Oracle Identity Management
7 1 (0.25%) Check_MK
7 1 (0.25%) FreeIPA
7 1 (0.25%) Graylog
7 1 (0.25%) Pingdom
7 1 (0.25%) RSA Security Analytics
7 1 (0.25%) SCSM
Vendors
1 100 (25.00%) Microsoft
2 47 (11.75%) VMware
3 37 (9.25%) Cisco
4 24 (6.00%) Citrix
5 16 (4.00%) SAP
6 15 (3.75%) EMC
7 14 (3.50%) Dell
8 12 (3.00%) Apple
9 11 (2.75%) Oracle
10 10 (2.50%) Bloomberg
10 10 (2.50%) Reuters
10 10 (2.50%) Symantec
11 9 (2.25%) CA
11 9 (2.25%) IBM
12 7 (1.75%) Juniper
12 7 (1.75%) Palo Alto
13 6 (1.50%) F5
13 6 (1.50%) Intel
13 6 (1.50%) Intel Security
13 6 (1.50%) NetApp
Corsham, Wiltshire
Intapeople
Salary: Competitive
Posted: 18 hours ago
Gloucestershire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + Benefits
Posted: 3 days ago
Exeter, Devon
Opus Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum
Posted: 3 days ago
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 3 days ago
Gloucestershire
Capita plc
Salary: £25000.00 per annum
Posted: 4 days ago
Taunton, Somerset
Vertical IT
Posted: 4 days ago
Taunton, Somerset
Randstad Technologies
Salary: £45000.00 - £50000.00 per annum + pension & flexi bens
Posted: 4 days ago
Exeter, Devon
n-tier selection limited
Salary: £24000 per annum + Benefits
Posted: 5 days ago
Wiltshire
Skye Group
Salary: £25,000 per annum with company benefits
Posted: 5 days ago
Wiltshire
Maclean Moore Consulting
Salary: From £70,000 to £80,000 per annum + car allowance + bonus
Posted: 6 days ago
Cheltenham, Gloucestershire
Reed Technology
Salary: £50000 - £55000 per annum + Car(7k)travel-Pension-15% bonus
Posted: 6 days ago
Wimborne, Dorset
TELSTRA Associates
Salary: From £40,000 to £60,000 per annum £45-55k+ bonus and benefits
Posted: 6 days ago
Gloucester
Computer Futures
Salary: £55000 - £68000 per annum + competitive
Posted: 8 days ago
Bristol
Computer Futures
Salary: competitive
Posted: 8 days ago
Bournemouth
The People Network
Salary: Bonus, pension, medical, etc
Posted: 8 days ago
Wiltshire
Computer Futures
Salary: competitive
Posted: 8 days ago
Swindon
Nationwide Building Society
Posted: 8 days ago
Taunton, Somerset
Debenhams PLC
Salary: Competitive
Posted: 10 days ago
Swindon
Nationwide Building Society
Posted: 11 days ago
Somerset
CPS Group Limited
Salary: £20000 - £50000 per annum + benefits
Posted: 13 days ago
Swindon
Nationwide Building Society
Posted: 17 days ago
Swindon, Wiltshire
IBM Client Innovation Centre
Salary: From £45,671 to £60,774 per annum
Posted: 17 days ago
Bath
People Source Consulting
Salary: £30000 - £35000 per annum + Benefits
Posted: 19 days ago
Swindon
Nationwide Building Society
Posted: 19 days ago