The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 60 80 73
Rank change year-on-year
+20 -7
Permanent jobs citing Service Delivery 270 208 177
As % of all permanent IT jobs located in the South West 4.46% 3.41% 3.50%
As % of the Processes & Methodologies category 5.24% 4.14% 4.25%
Number of salaries quoted 192 160 119
Average salary £40,250 £34,750 £42,500
Average salary % change year-on-year
+15.82% -18.23%
90% offered a salary of more than £26,000 £22,350 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £43,750 £45,000
% change year-on-year
+2.85% -2.77%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5154 5029 4167
As % of all permanent IT jobs located in the South West 85.15% 82.52% 82.30%
Number of salaries quoted 4309 4075 3568
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £29,000 £27,500 £27,250
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the South West region.

Service Delivery Salary Trend in the South West

Service Delivery
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Delivery across the South West region over the 3 months to 31 August 2015.

Service Delivery Salary Histogram in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +24 75 £40,000 +14.28% 21
Bristol -6 75 £47,500 +26.66% 6
Gloucestershire +3 38 £38,000 -5.00% 2
Dorset +18 34 £55,000 +66.66% 3
Devon 0 23 £47,500 +128.36% 1
Somerset -30 17 £26,000 -5.45%
Cornwall - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 31 August 2015, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 191 (39.38%) ITIL
2 115 (23.71%) Finance
3 113 (23.30%) Windows
4 105 (21.65%) Service Management
5 97 (20.00%) SLA
6 96 (19.79%) Microsoft
7 84 (17.32%) Project Management
8 79 (16.29%) VMware
9 76 (15.67%) SQL
10 75 (15.46%) Security Cleared
11 63 (12.99%) Data Centre
12 59 (12.16%) Oracle
13 55 (11.34%) Degree
14 54 (11.13%) Active Directory
15 53 (10.93%) MS Excel
16 49 (10.10%) VMware Infrastructure
17 47 (9.69%) Change Management
18 46 (9.48%) Windows Server 2008
19 45 (9.28%) Incident Management
20 43 (8.87%) Linux
20 43 (8.87%) Line Management
21 42 (8.66%) Cisco
22 41 (8.45%) MS Office
23 40 (8.25%) Disaster Recovery
23 40 (8.25%) Management Information System
23 40 (8.25%) UNIX
23 40 (8.25%) Problem Management
24 39 (8.04%) SQL Server
25 38 (7.84%) Risk Management
25 38 (7.84%) Analytical Skills

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 31 August 2015, IT jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 35 (7.22%) MS Exchange
2 33 (6.80%) Tomcat
3 32 (6.60%) Apache
4 22 (4.54%) Exchange Server 2010
5 20 (4.12%) Lync
6 17 (3.51%) SharePoint
7 13 (2.68%) Exchange Server 2013
8 10 (2.06%) IIS
9 7 (1.44%) ArcGIS
10 4 (0.82%) Exchange Server 2003
10 4 (0.82%) JBoss
11 3 (0.62%) WebLogic
12 2 (0.41%) WebSphere
12 2 (0.41%) Joomla!
12 2 (0.41%) Exchange Server 2007
13 1 (0.21%) Drupal
13 1 (0.21%) Confluence
13 1 (0.21%) CMS
13 1 (0.21%) Blackberry Enterprise Server
Applications
1 53 (10.93%) MS Excel
2 41 (8.45%) MS Office
3 8 (1.65%) MS PowerPoint
4 6 (1.24%) MS Project
5 4 (0.82%) MS Visio
6 3 (0.62%) FastStats
Business Applications
1 9 (1.86%) SAP HR
1 9 (1.86%) SAP Payroll
1 9 (1.86%) SAP HCM
2 7 (1.44%) Summit
3 5 (1.03%) Dynamics GP
3 5 (1.03%) Aareon QL
4 3 (0.62%) Unica
4 3 (0.62%) Adobe Campaign
5 1 (0.21%) ResourceLink
5 1 (0.21%) SAP Oil and Gas
5 1 (0.21%) Oracle EBS
Cloud Services
1 21 (4.33%) SaaS
2 17 (3.51%) PaaS
2 17 (3.51%) IaaS
3 5 (1.03%) Office 365
3 5 (1.03%) Cloud Computing
4 2 (0.41%) Google Cloud Platform
5 1 (0.21%) Mimecast
5 1 (0.21%) Microsoft Azure
Communications & Networking
1 32 (6.60%) SAN
2 24 (4.95%) LAN
3 21 (4.33%) WAN
4 19 (3.92%) Cisco Nexus
5 17 (3.51%) DNS
6 15 (3.09%) Firewall
7 12 (2.47%) Internet
8 11 (2.27%) TCP/IP
9 10 (2.06%) DHCP
9 10 (2.06%) Network Security
10 9 (1.86%) VoIP
11 6 (1.24%) Cisco ASA
12 5 (1.03%) VPN
13 4 (0.82%) PBX
13 4 (0.82%) PSTN
13 4 (0.82%) Wireless
13 4 (0.82%) F5 BIG-IP LTM
13 4 (0.82%) F5 BIG-IP GTM
13 4 (0.82%) Cisco ISE
14 3 (0.62%) DPNSS
Database & Business Intelligence
1 39 (8.04%) SQL Server
2 20 (4.12%) Hadoop
3 16 (3.30%) SQL Server 2005
3 16 (3.30%) Oracle BI EE
3 16 (3.30%) SQL Server 2008
4 13 (2.68%) Oracle Database 11g
4 13 (2.68%) Oracle Database
5 12 (2.47%) Relational Database
5 12 (2.47%) SQL Server Reporting Services
6 11 (2.27%) SQL Server Integration Services
7 9 (1.86%) Big Data
8 8 (1.65%) BusinessObjects
9 7 (1.44%) Data Warehouse
10 6 (1.24%) SQL Server Analysis Services
10 6 (1.24%) SQL Server 2012
11 4 (0.82%) Oracle ODI
11 4 (0.82%) MySQL
11 4 (0.82%) RDBMS
11 4 (0.82%) Star Schema
11 4 (0.82%) Crystal Reports
Development Applications
1 7 (1.44%) Team Foundation Server
2 4 (0.82%) ERwin
3 3 (0.62%) Visual Studio
3 3 (0.62%) SoapUI
3 3 (0.62%) Subversion
3 3 (0.62%) TestComplete
4 2 (0.41%) Jenkins
4 2 (0.41%) Maven
4 2 (0.41%) Oracle Forms
5 1 (0.21%) MSI
5 1 (0.21%) JIRA
5 1 (0.21%) Behat
General
1 115 (23.71%) Finance
2 33 (6.80%) Retail
3 27 (5.57%) Manufacturing
4 25 (5.15%) Telecoms
5 13 (2.68%) Legal
6 10 (2.06%) Banking
6 10 (2.06%) Marketing
6 10 (2.06%) Law
7 5 (1.03%) Advertising
7 5 (1.03%) Military
8 3 (0.62%) Local Government
9 2 (0.41%) Multimedia
9 2 (0.41%) Billing
9 2 (0.41%) Aerospace
9 2 (0.41%) Front Office
10 1 (0.21%) Electronics
Job Titles
1 101 (20.82%) Service Manager
2 88 (18.14%) Delivery Manager
3 80 (16.49%) Analyst
4 76 (15.67%) Services Delivery Manager
5 41 (8.45%) Applications Support
6 33 (6.80%) Support Engineer
7 22 (4.54%) Infrastructure Engineer
7 22 (4.54%) Support Analyst
8 20 (4.12%) Project Manager
9 19 (3.92%) Service Analyst
10 16 (3.30%) Service Desk Manager
10 16 (3.30%) Infrastructure Manager
10 16 (3.30%) Cloud Engineer
11 15 (3.09%) Administrator
11 15 (3.09%) Applications Support Analyst
11 15 (3.09%) Architect
12 14 (2.89%) Applications Support Engineer
12 14 (2.89%) IT Services Manager
13 12 (2.47%) Team Leader
14 11 (2.27%) Security Analyst
Libraries, Frameworks & Software Standards
1 34 (7.01%) .NET
2 23 (4.74%) XML
3 21 (4.33%) Middleware
4 17 (3.51%) Oracle Fusion
5 16 (3.30%) WebCenter
5 16 (3.30%) MCollective
5 16 (3.30%) J2EE
6 14 (2.89%) HTML
7 11 (2.27%) ASP.NET
7 11 (2.27%) .NET Framework
8 8 (1.65%) Web Services
9 6 (1.24%) SOAP
10 5 (1.03%) JSP
10 5 (1.03%) XSLT
10 5 (1.03%) WSDL
10 5 (1.03%) WinForms
10 5 (1.03%) WCF
11 4 (0.82%) Software Packaging
12 2 (0.41%) Spring
12 2 (0.41%) Ajax
Miscellaneous
1 63 (12.99%) Data Centre
2 40 (8.25%) Management Information System
3 38 (7.84%) Analytical Skills
4 20 (4.12%) Computer Science
5 18 (3.71%) Life Science
6 17 (3.51%) Enterprise Software
6 17 (3.51%) EMC VNX
7 13 (2.68%) GIS
8 10 (2.06%) Data Integration
9 7 (1.44%) CMDB
9 7 (1.44%) Photography
9 7 (1.44%) NHS
9 7 (1.44%) Statistics
10 6 (1.24%) Blackberry
10 6 (1.24%) Video Conferencing
11 5 (1.03%) Data Structures
11 5 (1.03%) Equities
12 4 (0.82%) Online Banking
12 4 (0.82%) Replication
12 4 (0.82%) Thin Client
Operating Systems
1 113 (23.30%) Windows
2 46 (9.48%) Windows Server 2008
3 43 (8.87%) Linux
4 40 (8.25%) UNIX
5 29 (5.98%) Windows Server 2003
6 25 (5.15%) Windows 7
7 23 (4.74%) Windows Server 2012
8 20 (4.12%) Windows XP
9 9 (1.86%) Windows 8
10 6 (1.24%) Windows 2000 Server
11 4 (0.82%) Windows 2000
12 3 (0.62%) Windows Phone
13 2 (0.41%) Android
14 1 (0.21%) Red Hat Enterprise Linux
14 1 (0.21%) Apple iOS
14 1 (0.21%) Windows NT
14 1 (0.21%) Mac OS X
14 1 (0.21%) Windows Mobile
Processes & Methodologies
1 191 (39.38%) ITIL
2 105 (21.65%) Service Management
3 84 (17.32%) Project Management
4 47 (9.69%) Change Management
5 45 (9.28%) Incident Management
6 43 (8.87%) Line Management
7 40 (8.25%) Problem Management
7 40 (8.25%) Disaster Recovery
8 38 (7.84%) Risk Management
9 36 (7.42%) PRINCE2
10 33 (6.80%) Configuration Management
10 33 (6.80%) Business Continuity
11 32 (6.60%) Mentoring
12 31 (6.39%) ITSM
13 29 (5.98%) Business Intelligence
13 29 (5.98%) Systems Analysis
14 28 (5.77%) Supplier Management
14 28 (5.77%) Root Cause Analysis
15 27 (5.57%) Stakeholder Management
15 27 (5.57%) Agile Software Development
Programming Languages
1 76 (15.67%) SQL
2 29 (5.98%) Java
3 27 (5.57%) C#
4 23 (4.74%) C
5 21 (4.33%) Python
6 20 (4.12%) Perl
7 17 (3.51%) PL/SQL
7 17 (3.51%) T-SQL
8 16 (3.30%) Jython
9 13 (2.68%) PowerShell
10 8 (1.65%) VBA
10 8 (1.65%) PHP
11 6 (1.24%) JavaScript
11 6 (1.24%) VB
12 5 (1.03%) VB.NET
13 3 (0.62%) C++
14 2 (0.41%) Delphi
14 2 (0.41%) VBScript
14 2 (0.41%) Pascal
15 1 (0.21%) Shell Script
Qualifications
1 75 (15.46%) Security Cleared
2 55 (11.34%) Degree
3 25 (5.15%) SC Cleared
3 25 (5.15%) ITIL Certification
4 20 (4.12%) Cisco Certification
5 15 (3.09%) Microsoft Certification
5 15 (3.09%) DV Cleared
6 13 (2.68%) CCNP
6 13 (2.68%) CCNA
7 12 (2.47%) MCSE
8 9 (1.86%) PRINCE2 Practitioner
9 6 (1.24%) PRINCE2 Certification
10 5 (1.03%) MCSA
10 5 (1.03%) CCDP
10 5 (1.03%) ISEB
11 4 (0.82%) ITIL Foundation Certificate
12 3 (0.62%) PMI Certification
12 3 (0.62%) CCIE
12 3 (0.62%) HNC
13 2 (0.41%) MCP
Quality Assurance & Compliance
1 97 (20.00%) SLA
2 12 (2.47%) ISO/IEC 27001
3 9 (1.86%) QA
4 4 (0.82%) Solvency II
5 3 (0.62%) PCI DSS
6 2 (0.41%) ISO 9001
6 2 (0.41%) ISO/IEC 20000
7 1 (0.21%) FATCA
System Software
1 54 (11.13%) Active Directory
2 49 (10.10%) VMware Infrastructure
3 20 (4.12%) Hyper-V
4 16 (3.30%) VirtualBox
4 16 (3.30%) Apache ZooKeeper
5 15 (3.09%) EMC RecoverPoint
5 15 (3.09%) vSphere
6 13 (2.68%) XenApp
6 13 (2.68%) XenServer
7 7 (1.44%) Microsoft App-V
8 6 (1.24%) Terminal Services
9 2 (0.41%) ISA Server
9 2 (0.41%) VMware ESX
9 2 (0.41%) Microsoft Virtual Server
9 2 (0.41%) VMware Server
9 2 (0.41%) BitLocker
10 1 (0.21%) XenDesktop
10 1 (0.21%) Postfix
10 1 (0.21%) Firmware
10 1 (0.21%) Gluster
Systems Management
1 32 (6.60%) SCCM
2 18 (3.71%) Puppet
3 17 (3.51%) Opscode Chef
4 16 (3.30%) Oracle Identity Management
4 16 (3.30%) Vagrant
5 15 (3.09%) EMC NetWorker
6 13 (2.68%) SCOM
7 12 (2.47%) Symantec Enterprise Vault
8 11 (2.27%) Nagios
9 9 (1.86%) WSUS
10 7 (1.44%) Backup Exec
11 4 (0.82%) Cisco UCCE
11 4 (0.82%) Cisco UCCX
11 4 (0.82%) Cisco CUCM
11 4 (0.82%) CA Spectrum
11 4 (0.82%) Oracle EDQ
12 1 (0.21%) SCSM
12 1 (0.21%) Ansible
12 1 (0.21%) Pingdom
12 1 (0.21%) Graylog
Vendors
1 96 (19.79%) Microsoft
2 79 (16.29%) VMware
3 59 (12.16%) Oracle
4 42 (8.66%) Cisco
5 36 (7.42%) Citrix
6 21 (4.33%) EMC
7 20 (4.12%) NetApp
8 16 (3.30%) SAP
9 12 (2.47%) Symantec
9 12 (2.47%) MobileIron
10 11 (2.27%) HP
11 10 (2.06%) IBM
12 7 (1.44%) ESRI
13 6 (1.24%) CommVault
13 6 (1.24%) Apple
13 6 (1.24%) Dell
13 6 (1.24%) Bomgar
14 5 (1.03%) F5
14 5 (1.03%) Nimsoft
14 5 (1.03%) Splunk
Gloucestershire
Sopra Steria Limited
Posted: 8 hours ago
South West
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £35000 - £45000 Per Annum Benefits
Posted: Yesterday
Wiltshire
Experis Ltd
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: 3 days ago
Exeter, Devon
WiFi SPARK Limited
Salary: From £30,000 to £35,000 per annum plus pension and healthcare scheme
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £55000 - £67000 per annum + Excellent Benefits
Posted: 4 days ago
Swindon, Wiltshire
Latcom Ltd
Salary: From £24,000 to £28,000 per annum + Benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £50000.00 - £65000.00 per annum
Posted: 4 days ago
Swindon, Wiltshire
CPS Group UK
Salary: £60k - 75k per year + Excellent Benefits
Posted: 4 days ago
Bristol, Avon
Madison Talent Sourcing
Salary: From £55,000 to £65,000 per annum
Posted: 5 days ago
Swindon, Wiltshire
Nationwide
Salary: £30000 - £45000 per annum + benefits
Posted: 5 days ago
Swindon, Wiltshire
Nationwide
Salary: £49838 - £55376 per annum
Posted: 5 days ago
Wiltshire
Skye Group
Salary: From £20,000 to £25,000 per annum with company benefits
Posted: 6 days ago
Wiltshire
Skye Group
Salary: From £25,000 to £30,000 per annum with company benefits
Posted: 6 days ago
Swindon, Wiltshire
FT Select
Salary: From £50,000 to £53,000 per annum plus car allowance and benefits
Posted: 6 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £1 per annum + Benefits
Posted: 6 days ago
Swindon
National Trust
Posted: 12 days ago
Swindon
National Tust
Posted: 13 days ago
Swindon
National Tust
Posted: 13 days ago
Bournemouth, Dorset
Ageas Retail Limited
Salary: up to £35,000 + flexible benefits
Posted: 14 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £25,000 to £27,000 per annum Flexible Benefits
Posted: 14 days ago