The statistics below represent IT jobs advertised across the East of England region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 238 275 -
Rank change year-on-year
+37 -
Permanent jobs requiring a 1st Line Support Technician 7 6 0
As % of all permanent IT jobs located in the East of England 0.11% 0.079% -
As % of the Job Titles category 0.11% 0.082% -
Number of salaries quoted 3 6 0
Median salary £23,000 £21,000 -
Median salary % change year-on-year
+9.52% -
UK excluding London median salary £20,000 £19,000 £18,000
% change year-on-year
+5.26% +5.55%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6253 7330 7770
As % of all permanent IT jobs located in the East of England 96.07% 96.68% 97.16%
Number of salaries quoted 5320 6112 6485
Median salary £42,500 £40,000 £42,000
Median salary % change year-on-year
+6.25% -4.76%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the East of England

1st Line Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the East of England region.

1st Line Support Technician Salary Trend in the East of England

1st Line Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the East of England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +24 6 £23,000 +4.54%
Cambridgeshire - 1 £17,000 -
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 29 Related IT Skills in the East of England

For the 6 months to 29 July 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 1st Line Support Technician in the job title.

1 12 (92.31%) Windows
2 11 (84.62%) MS Office
3 10 (76.92%) Microsoft
4 9 (69.23%) Windows 7
4 9 (69.23%) Windows XP
5 6 (46.15%) Active Directory
6 5 (38.46%) MS Exchange
6 5 (38.46%) MS Excel
7 4 (30.77%) Citrix
8 3 (23.08%) ITIL
8 3 (23.08%) Service Delivery
9 1 (7.69%) Firewall
9 1 (7.69%) Front Office
9 1 (7.69%) VMware
9 1 (7.69%) WSUS
9 1 (7.69%) CMDB
9 1 (7.69%) VMware Infrastructure
9 1 (7.69%) MS Visio
9 1 (7.69%) Windows Server
9 1 (7.69%) MCP
9 1 (7.69%) SharePoint
9 1 (7.69%) Solaris
9 1 (7.69%) MCSE
9 1 (7.69%) MCSA
9 1 (7.69%) Microsoft Certification
9 1 (7.69%) Terminal Services
9 1 (7.69%) LAN
9 1 (7.69%) WAN
9 1 (7.69%) Cisco

1st Line Support Technician Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 1 (7.69%) SharePoint
Applications
1 11 (84.62%) MS Office
2 5 (38.46%) MS Excel
3 1 (7.69%) MS Visio
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) LAN
1 1 (7.69%) WAN
General
1 1 (7.69%) Front Office
Miscellaneous
1 1 (7.69%) CMDB
Operating Systems
1 12 (92.31%) Windows
2 9 (69.23%) Windows 7
2 9 (69.23%) Windows XP
3 1 (7.69%) Solaris
3 1 (7.69%) Windows Server
Processes & Methodologies
1 3 (23.08%) ITIL
1 3 (23.08%) Service Delivery
Qualifications
1 1 (7.69%) MCP
1 1 (7.69%) MCSA
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
System Software
1 6 (46.15%) Active Directory
2 1 (7.69%) Terminal Services
2 1 (7.69%) VMware Infrastructure
Systems Management
1 1 (7.69%) WSUS
Vendors
1 10 (76.92%) Microsoft
2 4 (30.77%) Citrix
3 1 (7.69%) Cisco
3 1 (7.69%) VMware