The table below looks at the statistics for Contact Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Contact Management
Rank 256 - -
Rank change year-on-year
- 0
Permanent jobs citing Contact Management 7 0 0
As % of all permanent IT jobs located in the East of England 0.093% - -
As % of the Processes & Methodologies category 0.11% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £40,000 £150,000 £37,500
% change year-on-year
-73.33% +300.00%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6194 6404 6040
As % of all permanent IT jobs located in the East of England 81.89% 80.14% 78.50%
Number of salaries quoted 5144 5262 5074
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £31,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Contact Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the East of England

Contact Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the East of England region.

Contact Management Salary Trend in the East of England

Contact Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the East of England region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 7 - -
Contact Management
England

Contact Management
Top 22 Related IT Skills in the East of England

For the 6 months to 29 July 2015, IT jobs across the East of England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 7 (100.00%) ITIL
2 5 (71.43%) CRM
2 5 (71.43%) OpenEdge
2 5 (71.43%) ITIL Certification
2 5 (71.43%) CTI
2 5 (71.43%) Project Management
2 5 (71.43%) Web Services
2 5 (71.43%) CMS
2 5 (71.43%) Retail
2 5 (71.43%) Billing
2 5 (71.43%) Content Management
2 5 (71.43%) Cloud Computing
2 5 (71.43%) SaaS
2 5 (71.43%) Analytical Skills
3 4 (57.14%) Advertising
4 2 (28.57%) Asset Management
4 2 (28.57%) Business Analysis
4 2 (28.57%) Knowledge Management
4 2 (28.57%) Service Management
4 2 (28.57%) ITSM
4 2 (28.57%) Infrastructure Management
4 2 (28.57%) Line Management

Contact Management
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2015, IT jobs across the East of England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (71.43%) OpenEdge
1 5 (71.43%) CMS
Cloud Services
1 5 (71.43%) Cloud Computing
1 5 (71.43%) SaaS
Communications & Networking
1 5 (71.43%) CTI
General
1 5 (71.43%) Retail
1 5 (71.43%) Billing
2 4 (57.14%) Advertising
Job Titles
1 2 (28.57%) Head of Business Analysis
Libraries, Frameworks & Software Standards
1 5 (71.43%) Web Services
Miscellaneous
1 5 (71.43%) Analytical Skills
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) CRM
2 5 (71.43%) Project Management
2 5 (71.43%) Content Management
3 2 (28.57%) Business Analysis
3 2 (28.57%) Knowledge Management
3 2 (28.57%) Infrastructure Management
3 2 (28.57%) Line Management
3 2 (28.57%) Service Management
3 2 (28.57%) ITSM
3 2 (28.57%) Asset Management
Qualifications
1 5 (71.43%) ITIL Certification