The table below looks at the statistics for the Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Support Manager
Rank 511 519 492
Rank change year-on-year
+8 -27
Permanent jobs requiring a Support Manager 413 388 456
As % of all permanent IT jobs located in England 0.39% 0.38% 0.42%
As % of the Job Titles category 0.41% 0.41% 0.44%
Number of salaries quoted 349 319 390
Average salary £50,000 £45,000 £52,500
Average salary % change year-on-year
+11.11% -14.28%
90% offered a salary of more than £32,500 £32,500 £35,500
10% offered a salary of more than £72,500 £72,500 £77,500
UK excluding London average salary £41,500 £42,500 £42,500
% change year-on-year
-2.35% -
Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100922 95486 103565
As % of all permanent IT jobs located in England 94.46% 94.50% 95.30%
Number of salaries quoted 83180 80190 88897
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the England region.

Support Manager Salary Trend in England

Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Manager across the England region over the 3 months to 20 October 2014.

Support Manager Salary Histogram in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +52 195 £58,000 +5.45% 18
South East +33 107 £41,250 -17.50% 7
East of England -48 36 £60,000 +84.61% 4
West Midlands -23 30 £48,750 +14.70% 6
East Midlands -19 13 £36,500 -14.11% 2
South West -23 13 £27,500 -31.25% 4
Yorkshire -44 10 £34,000 -9.33% 4
North West -29 9 £45,000 +38.46% 3
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 20 October 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 331 (38.99%) ITIL
2 270 (31.80%) Finance
3 209 (24.62%) Windows
4 186 (21.91%) Microsoft
5 173 (20.38%) SLA
6 172 (20.26%) SQL
7 130 (15.31%) Degree
8 125 (14.72%) Project Management
9 124 (14.61%) Service Delivery
10 113 (13.31%) MS Excel
11 109 (12.84%) Oracle
12 96 (11.31%) Active Directory
13 92 (10.84%) SQL Server
14 83 (9.78%) VMware
15 72 (8.48%) ITIL Certification
16 69 (8.13%) Analytical Skills
17 68 (8.01%) Service Management
18 64 (7.54%) Retail
18 64 (7.54%) Microsoft Certification
18 64 (7.54%) Windows Server 2008
19 62 (7.30%) Line Management
20 60 (7.07%) MS Office
20 60 (7.07%) Incident Management
21 57 (6.71%) People Management
22 56 (6.60%) Telecoms
22 56 (6.60%) Linux
23 54 (6.36%) UNIX
24 53 (6.24%) Change Management
25 51 (6.01%) CRM
26 49 (5.77%) .NET

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 20 October 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (4.48%) MS Exchange
2 29 (3.42%) IIS
2 29 (3.42%) SharePoint
3 26 (3.06%) Apache
4 17 (2.00%) Tomcat
5 10 (1.18%) WebLogic
5 10 (1.18%) Alfresco
6 8 (0.94%) BizTalk Server
6 8 (0.94%) CMS
7 7 (0.82%) SAS
7 7 (0.82%) JBoss
7 7 (0.82%) Exchange Server 2013
8 6 (0.71%) WebSphere
8 6 (0.71%) Exchange Server 2010
9 5 (0.59%) Blackberry Enterprise Server
10 4 (0.47%) Documentum
10 4 (0.47%) Lync
11 3 (0.35%) Sitefinity
11 3 (0.35%) Apache Solr
11 3 (0.35%) SharePoint 2010
Applications
1 113 (13.31%) MS Excel
2 60 (7.07%) MS Office
3 21 (2.47%) MS PowerPoint
4 14 (1.65%) SPSS
5 11 (1.30%) MS Project
6 2 (0.24%) MS Visio
6 2 (0.24%) Adobe Creative Suite
7 1 (0.12%) Photoshop
Business Applications
1 38 (4.48%) Oracle EBS
2 35 (4.12%) Oracle EBS R12
3 32 (3.77%) Dynamics CRM
4 26 (3.06%) Oracle Financials
5 23 (2.71%) Oracle iProcurement
6 16 (1.88%) Oracle Applications
7 14 (1.65%) Oracle General Ledger
7 14 (1.65%) Oracle Payables
7 14 (1.65%) Oracle Procure-to-Pay
7 14 (1.65%) Oracle Receivables
7 14 (1.65%) Oracle Cash Management
7 14 (1.65%) Oracle Assets
8 9 (1.06%) Oracle Financial Analyzer
8 9 (1.06%) SAP FI/CO
8 9 (1.06%) SAP CO
8 9 (1.06%) Oracle 11i
8 9 (1.06%) SAP FI
9 6 (0.71%) Markit EDM
10 5 (0.59%) LatentZero
10 5 (0.59%) HFM
Cloud Services
1 14 (1.65%) SaaS
2 11 (1.30%) PaaS
3 10 (1.18%) IaaS
4 7 (0.82%) Microsoft Azure
5 6 (0.71%) Office 365
6 2 (0.24%) Cloud Computing
7 1 (0.12%) Force.com
Communications & Networking
1 30 (3.53%) WAN
2 29 (3.42%) Intranet
2 29 (3.42%) Firewall
3 28 (3.30%) SAN
3 28 (3.30%) TCP/IP
4 26 (3.06%) LAN
4 26 (3.06%) Internet
5 24 (2.83%) DNS
6 21 (2.47%) DHCP
7 19 (2.24%) VPN
8 16 (1.88%) VoIP
9 12 (1.41%) NAS
10 11 (1.30%) VLAN
10 11 (1.30%) Wireless
10 11 (1.30%) HTTP
11 9 (1.06%) Wi-Fi
12 7 (0.82%) H.323
12 7 (0.82%) Wireshark
12 7 (0.82%) iSCSI
12 7 (0.82%) RTP
Database & Business Intelligence
1 92 (10.84%) SQL Server
2 34 (4.00%) SQL Server 2008
3 24 (2.83%) Relational Database
4 18 (2.12%) SQL Server 2005
5 16 (1.88%) Oracle Database
6 15 (1.77%) Essbase
7 11 (1.30%) Data Warehouse
8 10 (1.18%) Hyperion Smart View
8 10 (1.18%) SAP BW
9 9 (1.06%) Oracle Discoverer
9 9 (1.06%) RDBMS
9 9 (1.06%) DB2
10 8 (0.94%) MySQL
10 8 (0.94%) BusinessObjects
11 7 (0.82%) Base SAS
12 6 (0.71%) SQL Server Reporting Services
12 6 (0.71%) Oracle Database 11g
12 6 (0.71%) Oracle Database 10g
13 5 (0.59%) Oracle Reports
14 4 (0.47%) Crystal Reports
Development Applications
1 14 (1.65%) Toad
2 3 (0.35%) Subversion
2 3 (0.35%) Git (software)
3 2 (0.24%) Oracle Forms
3 2 (0.24%) JIRA
4 1 (0.12%) Oracle APEX
General
1 270 (31.80%) Finance
2 64 (7.54%) Retail
3 56 (6.60%) Telecoms
4 42 (4.95%) Banking
5 32 (3.77%) Front Office
6 24 (2.83%) Manufacturing
6 24 (2.83%) Marketing
7 23 (2.71%) Advertising
8 22 (2.59%) Back Office
9 19 (2.24%) Law
10 17 (2.00%) Legal
11 16 (1.88%) Investment Banking
12 15 (1.77%) Billing
13 7 (0.82%) Financial Institution
14 6 (0.71%) Electronics
14 6 (0.71%) Publishing
14 6 (0.71%) French Language
15 5 (0.59%) German Language
15 5 (0.59%) Pharmaceutical
16 3 (0.35%) Corporate Banking
Libraries, Frameworks & Software Standards
1 49 (5.77%) .NET
2 21 (2.47%) HTML
3 20 (2.36%) CSS
3 20 (2.36%) XML
4 16 (1.88%) J2EE
5 12 (1.41%) Web Services
6 8 (0.94%) Middleware
7 7 (0.82%) LAMP
8 4 (0.47%) FIX Protocol
8 4 (0.47%) SOAP
9 3 (0.35%) ASP.NET
9 3 (0.35%) JSP
10 2 (0.24%) Oracle Fusion
10 2 (0.24%) HTML5
10 2 (0.24%) Application Packaging
10 2 (0.24%) Flash
11 1 (0.12%) ODBC
11 1 (0.12%) JDBC
11 1 (0.12%) COM
Miscellaneous
1 69 (8.13%) Analytical Skills
2 29 (3.42%) Management Information System
3 22 (2.59%) Computer Science
4 21 (2.47%) Derivative
5 19 (2.24%) Fixed Income
6 16 (1.88%) Foreign Exchange (FX)
7 15 (1.77%) Equities
8 13 (1.53%) E-Learning
9 11 (1.30%) EPoS
9 11 (1.30%) Statistics
10 10 (1.18%) Client/Server
10 10 (1.18%) NHS
10 10 (1.18%) Blackberry
11 8 (0.94%) Hedge funds
12 7 (0.82%) Enterprise Software
12 7 (0.82%) PACS
13 6 (0.71%) Mathematics
13 6 (0.71%) Video Conferencing
13 6 (0.71%) DTV
14 5 (0.59%) Thin Client
Operating Systems
1 209 (24.62%) Windows
2 64 (7.54%) Windows Server 2008
3 56 (6.60%) Linux
4 54 (6.36%) UNIX
5 46 (5.42%) Windows Server 2003
6 39 (4.59%) Windows XP
7 37 (4.36%) Windows 7
8 32 (3.77%) Windows Server 2012
9 15 (1.77%) Windows 8
10 13 (1.53%) Android
11 10 (1.18%) Windows Vista
12 9 (1.06%) Solaris
13 8 (0.94%) AIX
14 7 (0.82%) HPUX
14 7 (0.82%) Fedora
15 6 (0.71%) Red Hat Enterprise Linux
16 2 (0.24%) Windows Mobile
17 1 (0.12%) Ubuntu
17 1 (0.12%) Mac OS
17 1 (0.12%) Apple iOS
Processes & Methodologies
1 331 (38.99%) ITIL
2 125 (14.72%) Project Management
3 124 (14.61%) Service Delivery
4 68 (8.01%) Service Management
5 62 (7.30%) Line Management
6 60 (7.07%) Incident Management
7 57 (6.71%) People Management
8 53 (6.24%) Change Management
9 51 (6.01%) CRM
10 48 (5.65%) Performance Management
11 43 (5.06%) Mentoring
12 37 (4.36%) Coaching
12 37 (4.36%) Continuous Improvement
13 35 (4.12%) E-Commerce
14 34 (4.00%) Problem Management
15 31 (3.65%) Stakeholder Management
16 30 (3.53%) Agile Software Development
16 30 (3.53%) PRINCE2
17 29 (3.42%) Risk Management
18 28 (3.30%) Disaster Recovery
Programming Languages
1 172 (20.26%) SQL
2 48 (5.65%) Java
3 24 (2.83%) C#
4 16 (1.88%) T-SQL
5 13 (1.53%) Python
6 12 (1.41%) VBA
7 11 (1.30%) C
7 11 (1.30%) JavaScript
8 10 (1.18%) Perl
9 9 (1.06%) Shell Script
10 6 (0.71%) PHP
10 6 (0.71%) PL/SQL
11 5 (0.59%) Bash Shell
12 4 (0.47%) PowerShell
13 3 (0.35%) COBOL
13 3 (0.35%) PowerHouse
13 3 (0.35%) VB6
13 3 (0.35%) VB
14 2 (0.24%) ABAP
14 2 (0.24%) C++
Qualifications
1 130 (15.31%) Degree
2 72 (8.48%) ITIL Certification
3 64 (7.54%) Microsoft Certification
4 35 (4.12%) MCSE
5 19 (2.24%) Security Cleared
6 16 (1.88%) Cisco Certification
7 15 (1.77%) MCDBA
8 12 (1.41%) CCNA
8 12 (1.41%) MCTS
9 10 (1.18%) MCITP
10 9 (1.06%) ISEB
10 9 (1.06%) MCP
11 8 (0.94%) VMware Certified Professional (VCP)
11 8 (0.94%) ACCA
12 7 (0.82%) SC Cleared
12 7 (0.82%) MCSD
12 7 (0.82%) ITIL Foundation Certificate
13 6 (0.71%) MCAD
13 6 (0.71%) MCSA
14 4 (0.47%) Chartered Engineer
Quality Assurance & Compliance
1 173 (20.38%) SLA
2 13 (1.53%) QA
3 7 (0.82%) Data Quality
4 4 (0.47%) ISO/IEC 27001
4 4 (0.47%) COBIT
4 4 (0.47%) HL7
4 4 (0.47%) DICOM
5 3 (0.35%) PCI DSS
5 3 (0.35%) ISO 9001
6 2 (0.24%) ISO 9000
6 2 (0.24%) Sarbanes-Oxley
System Software
1 96 (11.31%) Active Directory
2 39 (4.59%) VMware Infrastructure
3 23 (2.71%) Hyper-V
4 6 (0.71%) VMware ESX
5 5 (0.59%) vSphere
6 4 (0.47%) XenDesktop
6 4 (0.47%) Postfix
6 4 (0.47%) Sendmail
7 3 (0.35%) XenApp
7 3 (0.35%) Squid
7 3 (0.35%) ISA Server
7 3 (0.35%) qmail
8 2 (0.24%) vCloud
9 1 (0.12%) VMware ESXi
9 1 (0.12%) Veritas Volume Manager
9 1 (0.12%) Veritas Cluster Server
9 1 (0.12%) XenServer
Systems Management
1 12 (1.41%) SCCM
2 7 (0.82%) Control-M
3 6 (0.71%) SCOM
4 2 (0.24%) Cisco UCCX
4 2 (0.24%) Backup Exec
5 1 (0.12%) WSUS
5 1 (0.12%) Foglight
5 1 (0.12%) Tivoli Storage Manager
5 1 (0.12%) SCVMM
Vendors
1 186 (21.91%) Microsoft
2 109 (12.84%) Oracle
3 83 (9.78%) VMware
4 48 (5.65%) Citrix
5 42 (4.95%) SAP
6 35 (4.12%) Cisco
7 24 (2.83%) Salesforce.com
8 20 (2.36%) Northgate
9 18 (2.12%) Sun
10 17 (2.00%) Hyperion
11 16 (1.88%) Remedy
11 16 (1.88%) Capita
12 14 (1.65%) ServiceNow
13 12 (1.41%) Business Objects
14 11 (1.30%) Avaya
15 10 (1.18%) thinkFolio
16 9 (1.06%) Red Hat
17 7 (0.82%) Apple
17 7 (0.82%) IBM
17 7 (0.82%) HP
Redhill, Surrey
Senitor Associates
Salary: £80000 per annum + benefits
Posted: 8 hours ago
South East London
University of the Arts
Salary: From £35,884 to £43,052 per annum
Posted: 13 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Aximis (West) Limited
Salary: Up to 70K + 5K Car + Excellent Benefits
Posted: Yesterday
Richmond, Surrey
Understanding Recruitment
Salary: £70000 - £80000 per annum + benefits
Posted: Yesterday
Bournemouth, Dorset
LV=
Salary: Competitive
Posted: Yesterday
West Midlands
Harvey Nash plc
Salary: £60000 - £75000 per annum + Bonus, Pension, Medical
Posted: 3 days ago
Staffordshire
Spring Technology
Salary: £28000.00 - £33000.00 per annum
Posted: 3 days ago
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefts
Posted: 3 days ago
Kingston Upon Thames, Surrey
Unilever Professional Hidden Page - Turkey
Posted: 3 days ago
Southampton, Hampshire
Specsavers
Posted: 3 days ago
London
Harvey Nash plc
Salary: £60000 - £70000 per annum + Benefits
Posted: 4 days ago
Uxbridge, Middlesex
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Middlesbrough, Yorkshire
RM Education
Salary: £25k - £28k per annum + £1k bonus
Posted: 4 days ago
Yorkshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 5 days ago
Huddersfield, West Yorkshire
Quindell Resourcing
Salary: From £25,000 to £28,000 per annum upto £28000 per annum plus bens
Posted: 5 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 5 days ago
London
Computer People
Salary: £40000.00 - £45000.00 per annum
Posted: 6 days ago