Support Manager Jobs in England

Support Manager
UK > England

The median Support Manager salary in England is £50,000 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 614 758 707
Rank change year-on-year +144 -51 -13
Permanent jobs requiring a Support Manager 226 160 489
As % of all permanent jobs advertised in England 0.26% 0.18% 0.37%
As % of the Job Titles category 0.28% 0.19% 0.38%
Number of salaries quoted 181 141 235
10th Percentile £35,920 £33,000 £39,850
25th Percentile £41,500 £45,512 £46,125
Median annual salary (50th Percentile) £50,000 £55,000 £54,000
Median % change year-on-year -9.09% +1.85% +16.44%
75th Percentile £65,000 £75,000 £70,000
90th Percentile £92,500 £90,000 £83,000
UK median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +18.60%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,157 82,189 127,880
% of permanent jobs with a recognized job title 94.48% 91.48% 96.07%
Number of salaries quoted 60,579 52,238 74,819
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Manager
Job Vacancy Trend in England

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Manager in England

Support Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Manager in England.

Salary trend for Support Manager in England

Support Manager
Salary Histogram in England

Salary distribution for jobs citing Support Manager in England over the 6 months to 11 May 2024.

Salary histogram for Support Manager in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the England region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +144 90 £65,000 +11.11% 17
North of England +61 45 £41,574 -27.70% 10
North West +30 33 £42,500 -29.17% 9
South West -7 32 £52,500 -4.55% 9
Midlands +13 30 £50,000 - 9
South East +8 26 £50,000 -9.09% 19
West Midlands +19 18 £50,000 -20.00% 7
East Midlands -6 12 £43,999 -12.00% 2
Yorkshire +84 10 £38,750 -40.38% 1
East of England +5 3 £50,000 +13.64% 4
North East -9 2 £36,128 -31.26%
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 May 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Manager in the job title.

1 66 (29.20%) Finance
2 56 (24.78%) Social Skills
3 50 (22.12%) Microsoft
4 46 (20.35%) Problem-Solving
5 40 (17.70%) Service Delivery
6 37 (16.37%) ITIL
7 31 (13.72%) Project Management
8 29 (12.83%) Azure
9 25 (11.06%) Analytical Skills
10 24 (10.62%) Customer Service
11 23 (10.18%) Service Management
11 23 (10.18%) ITSM
12 22 (9.73%) Process Improvement
12 22 (9.73%) Coaching
12 22 (9.73%) Project Delivery
13 21 (9.29%) JIRA
14 20 (8.85%) Microsoft 365
14 20 (8.85%) Risk Management
14 20 (8.85%) Windows
14 20 (8.85%) SQL
15 18 (7.96%) SLA
15 18 (7.96%) Collaborative Working
16 17 (7.52%) Active Directory
16 17 (7.52%) Law
16 17 (7.52%) Incident Management
17 14 (6.19%) Firewall
17 14 (6.19%) ERP
17 14 (6.19%) Proactive Monitoring
18 13 (5.75%) ACCA
18 13 (5.75%) Quality Management

Support Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.54%) Microsoft Exchange
2 7 (3.10%) SharePoint
3 1 (0.44%) Oracle Workflow
Applications
1 8 (3.54%) Microsoft Excel
1 8 (3.54%) Microsoft Office
2 2 (0.88%) Microsoft PowerPoint
Business Applications
1 5 (2.21%) Fidessa
2 2 (0.88%) Aladdin
2 2 (0.88%) thinkFolio
3 1 (0.44%) Oracle Applications
3 1 (0.44%) Oracle Assets
3 1 (0.44%) Oracle EBS
3 1 (0.44%) Oracle EBS R12
3 1 (0.44%) Oracle E-Business Tax
3 1 (0.44%) Oracle General Ledger
3 1 (0.44%) Oracle Internet Expenses
3 1 (0.44%) Oracle iProcurement
3 1 (0.44%) Oracle Payables
3 1 (0.44%) Oracle Receivables
Cloud Services
1 29 (12.83%) Azure
2 20 (8.85%) Microsoft 365
3 12 (5.31%) Power Platform
4 5 (2.21%) Entra ID
4 5 (2.21%) PowerApps
4 5 (2.21%) SaaS
5 1 (0.44%) AWS
5 1 (0.44%) Azure Synapse Analytics
5 1 (0.44%) Cloud Computing
5 1 (0.44%) Dynamics 365
Communications & Networking
1 14 (6.19%) Firewall
2 6 (2.65%) DHCP
2 6 (2.65%) DNS
3 5 (2.21%) FIX Connectivity
3 5 (2.21%) SSL
3 5 (2.21%) TCP/IP
4 3 (1.33%) LAN
4 3 (1.33%) WAN
5 2 (0.88%) Internet
5 2 (0.88%) VPN
Database & Business Intelligence
1 10 (4.42%) SQL Server
2 7 (3.10%) Power BI
3 2 (0.88%) Relational Database
Development Applications
1 21 (9.29%) JIRA
2 4 (1.77%) Eclipse
3 1 (0.44%) Toad
General
1 66 (29.20%) Finance
2 56 (24.78%) Social Skills
3 25 (11.06%) Analytical Skills
4 17 (7.52%) Law
5 9 (3.98%) Banking
5 9 (3.98%) Legal
6 8 (3.54%) Retail
7 7 (3.10%) Public Sector
8 5 (2.21%) Front Office
8 5 (2.21%) Organisational Skills
9 4 (1.77%) Electronics
10 3 (1.33%) Financial Institution
11 2 (0.88%) Automotive
11 2 (0.88%) Back Office
11 2 (0.88%) Inclusion and Diversity
11 2 (0.88%) Manufacturing
11 2 (0.88%) Marketing
11 2 (0.88%) Presentation Skills
12 1 (0.44%) Agriculture
12 1 (0.44%) Dutch Language
Libraries, Frameworks & Software Standards
1 5 (2.21%) FIX Protocol
Miscellaneous
1 6 (2.65%) Onboarding
1 6 (2.65%) Self-Motivation
2 5 (2.21%) Eurex
2 5 (2.21%) Hedge funds
3 4 (1.77%) CCTV
3 4 (1.77%) IPTV
3 4 (1.77%) Mobile App
4 3 (1.33%) Derivative
4 3 (1.33%) Management Information System
5 2 (0.88%) Analytical Mindset
5 2 (0.88%) iPhone
6 1 (0.44%) Client/Server
6 1 (0.44%) FMCG
6 1 (0.44%) Foreign Exchange (FX)
6 1 (0.44%) IoT
6 1 (0.44%) Legacy Systems
6 1 (0.44%) NHS
6 1 (0.44%) PMI
6 1 (0.44%) Product Ownership
6 1 (0.44%) Virtual Team
Operating Systems
1 20 (8.85%) Windows
2 7 (3.10%) Linux
3 5 (2.21%) CentOS
3 5 (2.21%) Unix
4 3 (1.33%) Windows Server
5 2 (0.88%) Mac OS
6 1 (0.44%) Windows 10
Processes & Methodologies
1 46 (20.35%) Problem-Solving
2 40 (17.70%) Service Delivery
3 37 (16.37%) ITIL
4 31 (13.72%) Project Management
5 24 (10.62%) Customer Service
6 23 (10.18%) ITSM
6 23 (10.18%) Service Management
7 22 (9.73%) Coaching
7 22 (9.73%) Process Improvement
7 22 (9.73%) Project Delivery
8 20 (8.85%) Risk Management
9 18 (7.96%) Collaborative Working
10 17 (7.52%) Incident Management
11 14 (6.19%) ERP
11 14 (6.19%) Proactive Monitoring
12 13 (5.75%) Data Analysis
12 13 (5.75%) Quality Management
13 12 (5.31%) Decision-Making
13 12 (5.31%) IT Strategy
14 11 (4.87%) Asset Management
Programming Languages
1 20 (8.85%) SQL
2 7 (3.10%) Python
3 6 (2.65%) Bash
3 6 (2.65%) PowerShell
4 5 (2.21%) JavaScript
4 5 (2.21%) Perl
4 5 (2.21%) Ruby
5 4 (1.77%) T-SQL
6 2 (0.88%) C#
Qualifications
1 13 (5.75%) ACCA
2 11 (4.87%) Degree
3 4 (1.77%) MCP
3 4 (1.77%) MCSE
3 4 (1.77%) Microsoft Certification
4 3 (1.33%) Computer Science Degree
4 3 (1.33%) ITIL Certification
5 1 (0.44%) Azure Certification
5 1 (0.44%) DV Cleared
5 1 (0.44%) PMI Certification
5 1 (0.44%) Security Cleared
Quality Assurance & Compliance
1 18 (7.96%) SLA
2 12 (5.31%) IFRS
2 12 (5.31%) IFRS 17
2 12 (5.31%) Solvency II
3 5 (2.21%) GDPR
4 3 (1.33%) Data Quality
4 3 (1.33%) ISO 9001
4 3 (1.33%) QA
4 3 (1.33%) SOC 1
5 2 (0.88%) Cyber Essentials
5 2 (0.88%) ISO/IEC 27001
6 1 (0.44%) ISO/IEC 20000
System Software
1 17 (7.52%) Active Directory
2 1 (0.44%) Virtual Desktop
2 1 (0.44%) Virtual Machines
Systems Management
1 13 (5.75%) Microsoft Intune
2 2 (0.88%) Progress Chef
3 1 (0.44%) SCCM
Vendors
1 50 (22.12%) Microsoft
2 13 (5.75%) CA
3 6 (2.65%) Oracle
4 5 (2.21%) Bloomberg
4 5 (2.21%) CQG
4 5 (2.21%) Freshdesk
4 5 (2.21%) ION Trading
4 5 (2.21%) Patsystems
4 5 (2.21%) Red Hat
4 5 (2.21%) Reuters
4 5 (2.21%) Trayport
5 4 (1.77%) Guidewire
6 2 (0.88%) Apple
6 2 (0.88%) Atlassian
6 2 (0.88%) Charles River
6 2 (0.88%) Concur
6 2 (0.88%) SAP
7 1 (0.44%) Fortinet
7 1 (0.44%) iManage
7 1 (0.44%) ServiceNow