The table below looks at the statistics for the Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Manager
Rank 530 539 508
Rank change year-on-year
+9 -31
Permanent jobs requiring a Support Manager 395 372 416
As % of all permanent IT jobs located in England 0.37% 0.36% 0.38%
As % of the Job Titles category 0.40% 0.38% 0.40%
Number of salaries quoted 310 307 358
Average salary £48,500 £50,000 £50,000
Average salary % change year-on-year
-3.00% -
90% offered a salary of more than £32,500 £32,500 £32,886
10% offered a salary of more than £70,000 £80,000 £71,800
UK excluding London average salary £41,250 £40,000 £42,500
% change year-on-year
+3.12% -5.88%
Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99690 97976 104297
As % of all permanent IT jobs located in England 94.56% 94.72% 95.28%
Number of salaries quoted 83416 81352 90186
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the England region.

Support Manager Salary Trend in England

Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Manager across the England region over the 3 months to 26 November 2014.

Support Manager Salary Histogram in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the England region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 184 £57,500 - 17
South East -3 64 £40,000 -20.00% 5
East of England -41 45 £50,000 +53.84% 6
Yorkshire -18 29 £39,000 +6.84% 5
West Midlands -2 28 £45,000 +32.35% 3
South West -25 17 £50,000 +2.56% 3
North West -14 15 £42,500 +24.08% 3
East Midlands +4 12 £41,250 +3.12%
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 26 November 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 348 (40.42%) ITIL
2 279 (32.40%) Finance
3 222 (25.78%) Windows
4 207 (24.04%) Microsoft
5 188 (21.84%) SLA
6 172 (19.98%) SQL
7 133 (15.45%) Service Delivery
8 132 (15.33%) Degree
9 121 (14.05%) MS Excel
10 117 (13.59%) Project Management
11 97 (11.27%) Active Directory
12 96 (11.15%) Oracle
13 95 (11.03%) VMware
14 79 (9.18%) SQL Server
15 74 (8.59%) Retail
15 74 (8.59%) Windows Server 2008
16 72 (8.36%) ITIL Certification
17 71 (8.25%) Service Management
18 70 (8.13%) Microsoft Certification
19 66 (7.67%) Incident Management
20 65 (7.55%) Change Management
20 65 (7.55%) UNIX
21 64 (7.43%) MS Office
22 60 (6.97%) Analytical Skills
23 59 (6.85%) VMware Infrastructure
24 58 (6.74%) People Management
24 58 (6.74%) Linux
25 57 (6.62%) Line Management
26 56 (6.50%) Citrix
27 55 (6.39%) Performance Management

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 26 November 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (4.76%) MS Exchange
2 33 (3.83%) SharePoint
3 30 (3.48%) IIS
4 28 (3.25%) Apache
5 17 (1.97%) Tomcat
6 11 (1.28%) WebLogic
7 10 (1.16%) Alfresco
7 10 (1.16%) Exchange Server 2013
8 9 (1.05%) Exchange Server 2010
8 9 (1.05%) Apache Solr
9 8 (0.93%) JBoss
9 8 (0.93%) BizTalk Server
9 8 (0.93%) CMS
10 7 (0.81%) SAS
11 6 (0.70%) WebSphere
12 5 (0.58%) Confluence
12 5 (0.58%) Lync
12 5 (0.58%) Blackberry Enterprise Server
13 4 (0.46%) SharePoint 2010
14 3 (0.35%) Kentico
Applications
1 121 (14.05%) MS Excel
2 64 (7.43%) MS Office
3 16 (1.86%) MS Project
4 13 (1.51%) MS PowerPoint
5 11 (1.28%) SPSS
6 3 (0.35%) MS Visio
7 2 (0.23%) Adobe Creative Suite
8 1 (0.12%) Photoshop
Business Applications
1 27 (3.14%) Oracle EBS
1 27 (3.14%) Dynamics CRM
2 26 (3.02%) Oracle EBS R12
3 20 (2.32%) Oracle Financials
4 16 (1.86%) Oracle iProcurement
5 13 (1.51%) Oracle Financial Analyzer
5 13 (1.51%) Oracle 11i
6 11 (1.28%) SAP FI
6 11 (1.28%) SAP FI/CO
6 11 (1.28%) SAP CO
6 11 (1.28%) Oracle Procure-to-Pay
7 7 (0.81%) Remedy ITSM
8 6 (0.70%) Markit EDM
8 6 (0.70%) Changepoint
9 5 (0.58%) LatentZero
9 5 (0.58%) HFM
9 5 (0.58%) SAP BPC
10 4 (0.46%) SAP SRM
10 4 (0.46%) Oracle Applications
10 4 (0.46%) SAP R/3
Cloud Services
1 12 (1.39%) SaaS
2 10 (1.16%) PaaS
2 10 (1.16%) IaaS
3 7 (0.81%) Microsoft Azure
4 6 (0.70%) Office 365
5 3 (0.35%) Cloud Computing
Communications & Networking
1 41 (4.76%) DNS
2 36 (4.18%) DHCP
3 34 (3.95%) TCP/IP
4 29 (3.37%) WAN
4 29 (3.37%) Firewall
5 27 (3.14%) Internet
6 26 (3.02%) LAN
7 25 (2.90%) SAN
8 24 (2.79%) Intranet
8 24 (2.79%) VoIP
9 19 (2.21%) VPN
10 17 (1.97%) HTTP
11 15 (1.74%) NAS
12 12 (1.39%) VLAN
13 11 (1.28%) Wireless
14 10 (1.16%) iSCSI
15 8 (0.93%) Wi-Fi
16 7 (0.81%) RTP
16 7 (0.81%) H.323
16 7 (0.81%) Ethernet
Database & Business Intelligence
1 79 (9.18%) SQL Server
2 27 (3.14%) SQL Server 2008
3 20 (2.32%) Relational Database
4 15 (1.74%) Oracle Database
4 15 (1.74%) Essbase
5 14 (1.63%) SQL Server 2005
5 14 (1.63%) DB2
6 13 (1.51%) Data Warehouse
6 13 (1.51%) Oracle Discoverer
7 11 (1.28%) SAP BW
8 10 (1.16%) MySQL
8 10 (1.16%) Hyperion Smart View
9 7 (0.81%) Base SAS
9 7 (0.81%) RDBMS
10 6 (0.70%) BusinessObjects
11 4 (0.46%) SQL Server Reporting Services
12 3 (0.35%) MS Access
12 3 (0.35%) Oracle Database 10g
12 3 (0.35%) Crystal Reports
12 3 (0.35%) Oracle Database 11g
Development Applications
1 11 (1.28%) Toad
2 8 (0.93%) JIRA
3 3 (0.35%) Subversion
3 3 (0.35%) Git (software)
4 1 (0.12%) Oracle APEX
General
1 279 (32.40%) Finance
2 74 (8.59%) Retail
3 52 (6.04%) Banking
4 51 (5.92%) Telecoms
5 30 (3.48%) Front Office
6 22 (2.56%) Back Office
7 21 (2.44%) Marketing
8 19 (2.21%) Manufacturing
8 19 (2.21%) Advertising
9 16 (1.86%) Law
9 16 (1.86%) Investment Banking
10 15 (1.74%) Legal
11 12 (1.39%) Billing
12 8 (0.93%) Electronics
13 6 (0.70%) Financial Institution
13 6 (0.70%) Publishing
14 5 (0.58%) French Language
15 4 (0.46%) Pharmaceutical
16 3 (0.35%) German Language
16 3 (0.35%) Corporate Banking
Libraries, Frameworks & Software Standards
1 47 (5.46%) .NET
2 28 (3.25%) XML
3 19 (2.21%) J2EE
4 16 (1.86%) CSS
5 15 (1.74%) HTML
6 13 (1.51%) Web Services
6 13 (1.51%) FIX Protocol
7 9 (1.05%) LAMP
8 6 (0.70%) Middleware
8 6 (0.70%) SOAP
9 4 (0.46%) JDBC
10 3 (0.35%) JSP
11 2 (0.23%) ASP.NET
11 2 (0.23%) Flash
11 2 (0.23%) HTML5
11 2 (0.23%) Regular Expression
12 1 (0.12%) Application Packaging
12 1 (0.12%) EDI
12 1 (0.12%) ODBC
Miscellaneous
1 60 (6.97%) Analytical Skills
2 27 (3.14%) Management Information System
2 27 (3.14%) Computer Science
3 20 (2.32%) Derivative
4 17 (1.97%) Fixed Income
5 15 (1.74%) Foreign Exchange (FX)
6 14 (1.63%) EPoS
7 13 (1.51%) Mathematics
8 12 (1.39%) Equities
9 11 (1.28%) Client/Server
9 11 (1.28%) Blackberry
9 11 (1.28%) E-Learning
10 10 (1.16%) Statistics
10 10 (1.16%) NHS
11 8 (0.93%) Video Conferencing
12 7 (0.81%) Hedge funds
12 7 (0.81%) Enterprise Software
12 7 (0.81%) PACS
13 6 (0.70%) Life Science
13 6 (0.70%) User Experience
Operating Systems
1 222 (25.78%) Windows
2 74 (8.59%) Windows Server 2008
3 65 (7.55%) UNIX
4 58 (6.74%) Linux
5 49 (5.69%) Windows 7
6 45 (5.23%) Windows Server 2012
7 41 (4.76%) Windows Server 2003
8 40 (4.65%) Windows XP
9 26 (3.02%) Windows 8
10 15 (1.74%) Android
11 14 (1.63%) Windows Vista
12 8 (0.93%) Solaris
13 7 (0.81%) AIX
13 7 (0.81%) HPUX
13 7 (0.81%) Fedora
14 4 (0.46%) Red Hat Enterprise Linux
14 4 (0.46%) Mac OS X
15 3 (0.35%) Apple iOS
16 2 (0.23%) Windows Mobile
17 1 (0.12%) Ubuntu
Processes & Methodologies
1 348 (40.42%) ITIL
2 133 (15.45%) Service Delivery
3 117 (13.59%) Project Management
4 71 (8.25%) Service Management
5 66 (7.67%) Incident Management
6 65 (7.55%) Change Management
7 58 (6.74%) People Management
8 57 (6.62%) Line Management
9 55 (6.39%) Performance Management
10 45 (5.23%) Mentoring
11 42 (4.88%) E-Commerce
12 40 (4.65%) Problem Management
13 37 (4.30%) CRM
14 34 (3.95%) PRINCE2
14 34 (3.95%) Stakeholder Management
15 33 (3.83%) Agile Software Development
16 32 (3.72%) Continuous Improvement
16 32 (3.72%) Coaching
17 31 (3.60%) Risk Management
18 29 (3.37%) Disaster Recovery
Programming Languages
1 172 (19.98%) SQL
2 54 (6.27%) Java
3 26 (3.02%) C#
4 16 (1.86%) Python
5 15 (1.74%) T-SQL
6 14 (1.63%) C
7 10 (1.16%) PL/SQL
7 10 (1.16%) Shell Script
7 10 (1.16%) VBA
8 9 (1.05%) JavaScript
9 6 (0.70%) Perl
10 5 (0.58%) C++
11 4 (0.46%) PHP
11 4 (0.46%) VB6
11 4 (0.46%) VB
12 3 (0.35%) PowerShell
13 2 (0.23%) sed
13 2 (0.23%) AWK
14 1 (0.12%) Ruby
14 1 (0.12%) ABAP
Qualifications
1 132 (15.33%) Degree
2 72 (8.36%) ITIL Certification
3 70 (8.13%) Microsoft Certification
4 42 (4.88%) MCSE
5 20 (2.32%) Security Cleared
6 17 (1.97%) Cisco Certification
7 15 (1.74%) MCDBA
8 13 (1.51%) CCNA
8 13 (1.51%) ITIL Foundation Certificate
9 12 (1.39%) MCTS
9 12 (1.39%) MCITP
10 11 (1.28%) SC Cleared
11 10 (1.16%) VMware Certified Professional (VCP)
11 10 (1.16%) ISEB
11 10 (1.16%) MCP
12 9 (1.05%) MCSA
13 8 (0.93%) ACCA
14 6 (0.70%) MCAD
14 6 (0.70%) MCSD
15 5 (0.58%) DV Cleared
Quality Assurance & Compliance
1 188 (21.84%) SLA
2 13 (1.51%) QA
3 7 (0.81%) Data Quality
4 4 (0.46%) ISO/IEC 27001
4 4 (0.46%) COBIT
4 4 (0.46%) HL7
4 4 (0.46%) DICOM
4 4 (0.46%) ISO 9001
5 3 (0.35%) PCI DSS
6 2 (0.23%) ISO 9000
7 1 (0.12%) Sarbanes-Oxley
System Software
1 97 (11.27%) Active Directory
2 59 (6.85%) VMware Infrastructure
3 23 (2.67%) Hyper-V
4 11 (1.28%) vSphere
5 4 (0.46%) XenDesktop
5 4 (0.46%) VMware ESX
6 3 (0.35%) XenApp
7 2 (0.23%) vCloud
7 2 (0.23%) Terminal Services
7 2 (0.23%) Postfix
7 2 (0.23%) Sendmail
8 1 (0.12%) qmail
8 1 (0.12%) ISA Server
8 1 (0.12%) Squid
8 1 (0.12%) NFS
8 1 (0.12%) VMware ESXi
8 1 (0.12%) XenServer
8 1 (0.12%) Veritas Volume Manager
8 1 (0.12%) Veritas Cluster Server
Systems Management
1 12 (1.39%) SCCM
2 7 (0.81%) Control-M
3 6 (0.70%) SCOM
4 2 (0.23%) Backup Exec
4 2 (0.23%) WSUS
4 2 (0.23%) Cisco UCCX
5 1 (0.12%) Opscode Chef
5 1 (0.12%) Foglight
5 1 (0.12%) NetBackup
5 1 (0.12%) SCVMM
5 1 (0.12%) Puppet
Vendors
1 207 (24.04%) Microsoft
2 96 (11.15%) Oracle
3 95 (11.03%) VMware
4 56 (6.50%) Citrix
5 46 (5.34%) SAP
6 36 (4.18%) Cisco
7 21 (2.44%) Sun
8 20 (2.32%) Salesforce.com
8 20 (2.32%) Remedy
9 17 (1.97%) Hyperion
10 15 (1.74%) Northgate
11 12 (1.39%) ServiceNow
11 12 (1.39%) IBM
12 11 (1.28%) Avaya
12 11 (1.28%) Capita
13 10 (1.16%) Reuters
13 10 (1.16%) Bloomberg
13 10 (1.16%) thinkFolio
14 9 (1.05%) Business Objects
14 9 (1.05%) HP
London
Premier IT
Salary: £30000 - £40000 per annum
Posted: 6 hours ago
London
Experis Ltd
Salary: £54000.00 - £59400.00 per annum + Benefits
Posted: 15 hours ago
Manchester, Lancashire
networx
Salary: £55,000 per annum
Posted: 15 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £43,000 per annum
Posted: 18 hours ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £35000 - £45000 per annum + DOE
Posted: 20 hours ago
Bath, Avon
University of Bath
Salary: From £31,342 to £37,394 per annum
Posted: Yesterday
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefts
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
Surbiton, Surrey
Think IT Recruitment
Salary: £55000.00 - £65000.00 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Bell Educational Services
Salary: benefits Dependent on experience
Posted: Yesterday
South West London
Vantage Recruitment Solutions Ltd
Salary: From £55,000 to £70,000 per annum Bonus, Pension, Private Healthcare
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 2 days ago
City, London
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £35000 - £45000 per annum + Good Benefits Package
Posted: 2 days ago
Abingdon, Oxfordshire
RecruitX
Salary: £45k - 55k per year + DOE
Posted: 5 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £36000 - £44000 per annum + 46 days hols + Great Pension
Posted: 5 days ago
London
Connectus
Salary: £55000 - £64000 per annum
Posted: 5 days ago
Central London / West End
Hanover IT Recruitment
Salary: From £35,000 to £47,500 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £45000.00 per annum + Plus benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £35000 - £45000 per annum + DOE
Posted: 6 days ago