The table below looks at the statistics for the Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Manager
Rank 470 498 494
Rank change year-on-year
+28 -4
Permanent jobs requiring a Support Manager 470 392 434
As % of all permanent IT jobs located in England 0.43% 0.39% 0.39%
As % of the Job Titles category 0.46% 0.41% 0.41%
Number of salaries quoted 395 316 368
Average salary £50,000 £47,000 £50,000
Average salary % change year-on-year
+6.38% -6.00%
90% offered a salary of more than £32,500 £32,500 £35,000
10% offered a salary of more than £72,500 £77,500 £80,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103240 95834 105354
As % of all permanent IT jobs located in England 94.38% 94.23% 95.26%
Number of salaries quoted 84283 80255 90787
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in England

Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the England region.

Support Manager Salary Trend in England

Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Support Manager across the England region over the 3 months to 22 August 2014.

Support Manager Salary Histogram in England

Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 206 £55,000 -15.38% 10
South East +5 109 £42,500 -8.60% 8
East of England +8 37 £39,250 -4.84% 2
West Midlands -21 30 £55,000 +29.41% 2
East Midlands -21 27 £53,750 +26.47% 3
South West -1 23 £40,000 +15.94% 6
North West -33 22 £55,000 +18.91% 3
Yorkshire -39 14 £41,500 +10.66% 3
Midlands - 2 £65,000 -
North East -2 1 £30,000 -20.00%
Support Manager
UK

Support Manager
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 331 (38.31%) ITIL
2 260 (30.09%) Finance
3 225 (26.04%) Windows
4 178 (20.60%) Microsoft
5 174 (20.14%) SLA
6 162 (18.75%) SQL
7 135 (15.63%) Service Delivery
8 120 (13.89%) Project Management
9 108 (12.50%) Degree
10 106 (12.27%) SQL Server
11 103 (11.92%) MS Excel
12 102 (11.81%) Oracle
13 101 (11.69%) Active Directory
14 87 (10.07%) VMware
15 68 (7.87%) Service Management
16 66 (7.64%) Retail
17 63 (7.29%) Incident Management
18 61 (7.06%) MS Office
19 59 (6.83%) ITIL Certification
19 59 (6.83%) Windows Server 2008
20 57 (6.60%) Continuous Improvement
21 55 (6.37%) Telecoms
22 53 (6.13%) SAP
23 52 (6.02%) Microsoft Certification
24 51 (5.90%) Linux
25 50 (5.79%) CRM
25 50 (5.79%) Change Management
26 49 (5.67%) MS Exchange
27 47 (5.44%) .NET
28 46 (5.32%) Cisco

Support Manager
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (5.67%) MS Exchange
2 34 (3.94%) IIS
3 28 (3.24%) SharePoint
4 20 (2.31%) Apache
5 10 (1.16%) Alfresco
5 10 (1.16%) CMS
5 10 (1.16%) Tomcat
6 8 (0.93%) SharePoint 2010
6 8 (0.93%) Lync
6 8 (0.93%) WebSphere
6 8 (0.93%) BizTalk Server
6 8 (0.93%) Blackberry Enterprise Server
7 6 (0.69%) Oracle Workflow
7 6 (0.69%) Documentum
7 6 (0.69%) WebLogic
8 5 (0.58%) Exchange Server 2007
8 5 (0.58%) Exchange Server 2013
8 5 (0.58%) Exchange Server 2010
9 4 (0.46%) SAS
10 3 (0.35%) Exchange Server 2003
Applications
1 103 (11.92%) MS Excel
2 61 (7.06%) MS Office
3 15 (1.74%) MS PowerPoint
4 9 (1.04%) SPSS
5 6 (0.69%) MS Project
Business Applications
1 35 (4.05%) Oracle EBS
2 33 (3.82%) Oracle EBS R12
3 24 (2.78%) Dynamics CRM
4 21 (2.43%) Oracle Financials
5 20 (2.31%) Oracle iProcurement
6 19 (2.20%) Oracle Applications
7 18 (2.08%) Oracle General Ledger
7 18 (2.08%) Oracle Payables
7 18 (2.08%) Oracle Receivables
7 18 (2.08%) Oracle Assets
8 15 (1.74%) Oracle Cash Management
9 13 (1.50%) SAP FI
9 13 (1.50%) SAP FI/CO
9 13 (1.50%) SAP CO
10 9 (1.04%) Oracle Procure-to-Pay
11 5 (0.58%) HFM
11 5 (0.58%) Remedy ITSM
12 4 (0.46%) IntelliMatch
12 4 (0.46%) Sage 200
12 4 (0.46%) Markit EDM
Cloud Services
1 17 (1.97%) SaaS
2 12 (1.39%) PaaS
2 12 (1.39%) Office 365
3 10 (1.16%) IaaS
4 9 (1.04%) Microsoft Azure
5 1 (0.12%) Force.com
Communications & Networking
1 39 (4.51%) Firewall
2 38 (4.40%) TCP/IP
3 33 (3.82%) WAN
3 33 (3.82%) SAN
4 28 (3.24%) DHCP
5 27 (3.13%) DNS
6 24 (2.78%) LAN
7 20 (2.31%) VoIP
7 20 (2.31%) Internet
8 17 (1.97%) VPN
8 17 (1.97%) Wireless
9 16 (1.85%) NAS
10 15 (1.74%) Intranet
11 11 (1.27%) VLAN
12 7 (0.81%) HTTP
12 7 (0.81%) H.323
12 7 (0.81%) RTP
12 7 (0.81%) Wireshark
13 6 (0.69%) Network Security
13 6 (0.69%) iSCSI
Database & Business Intelligence
1 106 (12.27%) SQL Server
2 33 (3.82%) SQL Server 2008
3 29 (3.36%) Relational Database
4 19 (2.20%) SQL Server 2005
5 17 (1.97%) Oracle Database
6 16 (1.85%) SAP BW
7 13 (1.50%) BusinessObjects
7 13 (1.50%) MySQL
8 9 (1.04%) RDBMS
8 9 (1.04%) Oracle Reports
8 9 (1.04%) Oracle Database 11g
9 8 (0.93%) SQL Server Reporting Services
10 7 (0.81%) DB2
10 7 (0.81%) Oracle Database 10g
11 6 (0.69%) Data Warehouse
12 5 (0.58%) MS Access
12 5 (0.58%) Crystal Reports
12 5 (0.58%) Oracle Discoverer
12 5 (0.58%) Essbase
13 4 (0.46%) Base SAS
Development Applications
1 10 (1.16%) Toad
2 4 (0.46%) Oracle Forms
3 2 (0.23%) Git (software)
3 2 (0.23%) Subversion
4 1 (0.12%) PVCS
4 1 (0.12%) Oracle APEX
4 1 (0.12%) JIRA
General
1 260 (30.09%) Finance
2 66 (7.64%) Retail
3 55 (6.37%) Telecoms
4 37 (4.28%) Banking
5 31 (3.59%) Front Office
6 27 (3.13%) Advertising
7 24 (2.78%) Back Office
8 21 (2.43%) Marketing
9 20 (2.31%) Billing
10 17 (1.97%) Legal
11 16 (1.85%) Manufacturing
11 16 (1.85%) Law
12 15 (1.74%) Investment Banking
13 8 (0.93%) Publishing
13 8 (0.93%) Financial Institution
14 5 (0.58%) Electronics
14 5 (0.58%) French Language
15 4 (0.46%) German Language
15 4 (0.46%) Pharmaceutical
16 3 (0.35%) Italian Language
Libraries, Frameworks & Software Standards
1 47 (5.44%) .NET
2 31 (3.59%) HTML
3 19 (2.20%) CSS
4 18 (2.08%) XML
5 12 (1.39%) J2EE
6 7 (0.81%) Web Services
6 7 (0.81%) LAMP
7 6 (0.69%) Middleware
8 4 (0.46%) Ajax
8 4 (0.46%) WinForms
8 4 (0.46%) ASP.NET
9 3 (0.35%) JSP
9 3 (0.35%) SOAP
9 3 (0.35%) Oracle Fusion
10 2 (0.23%) Application Packaging
10 2 (0.23%) FIX Protocol
10 2 (0.23%) Flash
11 1 (0.12%) ODBC
11 1 (0.12%) COM
Miscellaneous
1 32 (3.70%) Management Information System
2 20 (2.31%) Foreign Exchange (FX)
3 19 (2.20%) Blackberry
4 18 (2.08%) Computer Science
5 16 (1.85%) Derivative
6 15 (1.74%) Fixed Income
7 13 (1.50%) Equities
8 11 (1.27%) NHS
8 11 (1.27%) Enterprise Software
8 11 (1.27%) Hedge funds
9 10 (1.16%) Video Conferencing
9 10 (1.16%) Mobile App
9 10 (1.16%) Statistics
10 9 (1.04%) EPoS
11 8 (0.93%) Open Source
11 8 (0.93%) PACS
12 7 (0.81%) E-Learning
13 5 (0.58%) DTV
13 5 (0.58%) Interest Rate Derivative
14 4 (0.46%) Learning Management System
Operating Systems
1 225 (26.04%) Windows
2 59 (6.83%) Windows Server 2008
3 51 (5.90%) Linux
4 46 (5.32%) Windows Server 2003
5 43 (4.98%) Windows XP
6 42 (4.86%) UNIX
7 38 (4.40%) Windows 7
8 27 (3.13%) Windows Server 2012
9 12 (1.39%) Windows 8
10 11 (1.27%) Windows Vista
11 10 (1.16%) Android
11 10 (1.16%) AIX
12 9 (1.04%) HPUX
13 8 (0.93%) Solaris
14 7 (0.81%) Fedora
14 7 (0.81%) Apple iOS
15 5 (0.58%) Mac OS X
15 5 (0.58%) Red Hat Enterprise Linux
16 4 (0.46%) Mac OS
17 1 (0.12%) Windows 2000
Processes & Methodologies
1 331 (38.31%) ITIL
2 135 (15.63%) Service Delivery
3 120 (13.89%) Project Management
4 68 (7.87%) Service Management
5 63 (7.29%) Incident Management
6 57 (6.60%) Continuous Improvement
7 50 (5.79%) CRM
7 50 (5.79%) Change Management
8 45 (5.21%) Performance Management
9 42 (4.86%) Problem Management
10 35 (4.05%) PRINCE2
11 28 (3.24%) Root Cause Analysis
11 28 (3.24%) Supplier Management
11 28 (3.24%) ITSM
12 27 (3.13%) Risk Management
13 26 (3.01%) Stakeholder Management
13 26 (3.01%) Disaster Recovery
14 24 (2.78%) Workflow
15 23 (2.66%) Business Continuity
15 23 (2.66%) E-Commerce
Programming Languages
1 162 (18.75%) SQL
2 45 (5.21%) Java
3 22 (2.55%) C#
4 17 (1.97%) T-SQL
5 12 (1.39%) C
5 12 (1.39%) JavaScript
6 11 (1.27%) Perl
6 11 (1.27%) VBA
7 9 (1.04%) PHP
8 8 (0.93%) Shell Script
9 7 (0.81%) Bash Shell
10 5 (0.58%) PL/SQL
10 5 (0.58%) VB
10 5 (0.58%) PowerShell
11 4 (0.46%) PHP5
11 4 (0.46%) ABAP
11 4 (0.46%) COBOL
12 3 (0.35%) Python
12 3 (0.35%) VBScript
12 3 (0.35%) PowerHouse
Qualifications
1 108 (12.50%) Degree
2 59 (6.83%) ITIL Certification
3 52 (6.02%) Microsoft Certification
4 30 (3.47%) MCSE
5 19 (2.20%) MCP
6 17 (1.97%) Security Cleared
7 15 (1.74%) Cisco Certification
8 14 (1.62%) CCNA
9 11 (1.27%) MCITP
10 9 (1.04%) MCTS
11 8 (0.93%) VMware Certified Professional (VCP)
11 8 (0.93%) ACCA
12 7 (0.81%) MCDBA
12 7 (0.81%) ISEB
13 6 (0.69%) MCSA
14 5 (0.58%) SC Cleared
15 4 (0.46%) Chartered Engineer
16 3 (0.35%) PMP
16 3 (0.35%) PMI Certification
16 3 (0.35%) CIMA
Quality Assurance & Compliance
1 174 (20.14%) SLA
2 24 (2.78%) QA
3 8 (0.93%) ISO/IEC 27001
4 4 (0.46%) HL7
4 4 (0.46%) DICOM
4 4 (0.46%) Data Quality
5 3 (0.35%) COBIT
5 3 (0.35%) PCI DSS
6 2 (0.23%) ISO 9000
6 2 (0.23%) ISO 9001
7 1 (0.12%) Sarbanes-Oxley
System Software
1 101 (11.69%) Active Directory
2 39 (4.51%) VMware Infrastructure
3 25 (2.89%) Hyper-V
4 6 (0.69%) XenApp
5 5 (0.58%) VMware ESX
6 4 (0.46%) XenDesktop
6 4 (0.46%) vSphere
7 3 (0.35%) ISA Server
7 3 (0.35%) Microsoft App-V
7 3 (0.35%) Squid
7 3 (0.35%) qmail
7 3 (0.35%) Postfix
7 3 (0.35%) Sendmail
7 3 (0.35%) Citrix Presentation Server
8 2 (0.23%) vCloud
9 1 (0.12%) Tivoli Workload Scheduler
9 1 (0.12%) Terminal Services
9 1 (0.12%) XenServer
Systems Management
1 18 (2.08%) SCCM
2 4 (0.46%) SCOM
2 4 (0.46%) Control-M
3 3 (0.35%) Backup Exec
3 3 (0.35%) WSUS
4 2 (0.23%) Cisco UCCX
5 1 (0.12%) Tivoli
5 1 (0.12%) Tivoli Storage Manager
5 1 (0.12%) Foglight
Vendors
1 178 (20.60%) Microsoft
2 102 (11.81%) Oracle
3 87 (10.07%) VMware
4 53 (6.13%) SAP
5 46 (5.32%) Cisco
6 39 (4.51%) Citrix
7 22 (2.55%) Salesforce.com
8 16 (1.85%) ServiceNow
9 15 (1.74%) Northgate
9 15 (1.74%) Business Objects
10 12 (1.39%) Apple
11 11 (1.27%) Murex
11 11 (1.27%) Capita
12 10 (1.16%) Sun
12 10 (1.16%) HP
12 10 (1.16%) Avaya
13 9 (1.04%) Sage
14 8 (0.93%) Red Hat
15 7 (0.81%) JBoss
15 7 (0.81%) Sybase
West London
FIRST POINT IT RESOURCING
Salary: £70000 - £80000 per annum
Posted: Yesterday
West London
FIRST POINT IT RESOURCING
Salary: £70000 - £80000 per annum
Posted: Yesterday
Kent
ARC IT Recruitment Ltd
Posted: Yesterday
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: Yesterday
Basingstoke, Hampshire
Stott & May
Salary: £50000 - £70000 Per Annum Car Allowance, Bonus, 25 days holi
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £30000 - £50000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £55000 - £75000 per annum + excellent benefits
Posted: 2 days ago
Brackley, Northamptonshire
Applause IT Innovation
Salary: £34000 - £40000 per annum + great benefits
Posted: 2 days ago
Yorkshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum plus excellent benefits
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 2 days ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Up to £45,000 per annum Excellent Base, Bonus, Car, Health
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: 3 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 5 days ago
Wakefield, Yorkshire
West Yorkshire Police
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: 5 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 11 days ago