The first table below looks at the demand for the Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Support Manager
Rank 447 470 482
Rank change year-on-year
+23 +12
Permanent jobs requiring a Support Manager 476 479 466
As % of all permanent IT jobs located in England 0.461% 0.424% 0.383%
As % of the Job Titles category 0.489% 0.446% 0.406%
Number of salaries quoted 408 422 396
Average salary £47,500 £50,000 £47,500
Average salary % change year-on-year
-5.00% +5.26%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £76,500 £91,750 £87,500
UK excluding London average salary £43,000 £45,000 £41,950
% change year-on-year
-4.44% +7.27%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
97362 107351 114720
As % of all permanent IT jobs located in England 94.40% 95.02% 94.22%
Number of salaries quoted 81957 92751 97893
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
UK

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the England region as a proportion of the total demand within the Job Titles category.

England Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the England region.

England Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the England region over the 3 months to 18 June 2013.

England Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +30 188 £57,500 -7.25% 15
South East -38 123 £42,500 -10.52% 10
North West +32 43 £42,500 - 3
West Midlands +17 38 £50,000 -16.66% 1
Yorkshire -1 31 £40,000 -2.80%
East of England -11 27 £42,500 - 2
East Midlands +12 26 £45,000 -1.09% 5
South West +8 14 £56,250 +40.62%
Support Manager
UK

Support Manager
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 291 (36.65%) ITIL
2 216 (27.20%) Finance
3 213 (26.83%) Windows
4 190 (23.93%) Service Delivery
5 159 (20.03%) SQL
6 140 (17.63%) Microsoft
7 139 (17.51%) SLA
8 108 (13.60%) Project Management
9 82 (10.33%) Active Directory
9 82 (10.33%) Linux
10 81 (10.20%) VMware
11 70 (8.816%) SAP
12 69 (8.690%) Service Management
13 66 (8.312%) SQL Server
13 66 (8.312%) TCP/IP
14 65 (8.186%) Change Management
14 65 (8.186%) Windows Server 2008
15 64 (8.060%) Windows XP
15 64 (8.060%) Cisco
15 64 (8.060%) Oracle
15 64 (8.060%) MS Excel
16 61 (7.683%) Degree
17 60 (7.557%) Citrix
17 60 (7.557%) MS Exchange
18 59 (7.431%) Banking
19 51 (6.423%) UNIX
20 50 (6.297%) VMware Infrastructure
21 48 (6.045%) Incident Management
22 46 (5.793%) Firewall
23 44 (5.542%) Problem Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the England region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 38 (4.786%) .NET
2 16 (2.015%) XML
3 14 (1.763%) BAPI
4 12 (1.511%) FIX Protocol
5 11 (1.385%) ASP.NET
6 10 (1.259%) Web Services
7 6 (0.756%) HTML
8 5 (0.630%) Middleware
9 4 (0.504%) COM
9 4 (0.504%) J2EE
10 3 (0.378%) CSS
11 2 (0.252%) LAMP
11 2 (0.252%) WebSphere
11 2 (0.252%) Application Packaging
12 1 (0.126%) SAP Basis
12 1 (0.126%) XSL
12 1 (0.126%) JMS
12 1 (0.126%) WebSphere MQ
12 1 (0.126%) Software Packaging
12 1 (0.126%) JSR 170
Application Platforms
1 60 (7.557%) MS Exchange
2 23 (2.897%) Exchange Server 2010
3 20 (2.519%) SharePoint
4 19 (2.393%) NetWeaver
5 18 (2.267%) IIS
6 16 (2.015%) Exchange Server 2007
7 14 (1.763%) WebLogic
8 12 (1.511%) Exchange Server 2003
9 11 (1.385%) Oracle Workflow
10 7 (0.882%) Lync
10 7 (0.882%) Blackberry Enterprise Server
11 6 (0.756%) IBM Notes
12 5 (0.630%) Apache
12 5 (0.630%) CMS
12 5 (0.630%) GroupWise
13 2 (0.252%) Tomcat
13 2 (0.252%) SAS
14 1 (0.126%) Lotus Domino
14 1 (0.126%) WebSphere Application Server
14 1 (0.126%) SharePoint Server
Applications
1 64 (8.060%) MS Excel
2 40 (5.038%) MS Office
3 10 (1.259%) Office 365
4 6 (0.756%) MS Project
5 4 (0.504%) Spreadsheet
5 4 (0.504%) Google Apps
6 3 (0.378%) MS PowerPoint
7 2 (0.252%) MS Visio
Business Applications
1 19 (2.393%) SAP HR
1 19 (2.393%) SAP GRC
2 12 (1.511%) Oracle Applications
3 11 (1.385%) Oracle EBS
4 10 (1.259%) Oracle EBS R12
5 9 (1.134%) Dynamics AX
5 9 (1.134%) Oracle Financials
6 8 (1.008%) SAP FI
6 8 (1.008%) SAP FI/CO
6 8 (1.008%) SAP CO
7 7 (0.882%) Dynamics CRM
8 5 (0.630%) RMDS
9 4 (0.504%) BASE24
9 4 (0.504%) PRMS
9 4 (0.504%) SAP APO
10 3 (0.378%) SAP SD
11 2 (0.252%) Dynamics NAV
11 2 (0.252%) ION MarketView
12 1 (0.126%) Aligne
12 1 (0.126%) Sage 200
Communications & Networking
1 66 (8.312%) TCP/IP
2 46 (5.793%) Firewall
3 38 (4.786%) DNS
4 35 (4.408%) DHCP
5 33 (4.156%) VPN
6 32 (4.030%) SAN
7 31 (3.904%) WAN
7 31 (3.904%) LAN
8 27 (3.401%) VoIP
9 23 (2.897%) PBX
10 21 (2.645%) HTTP
11 15 (1.889%) IP Telephony
11 15 (1.889%) FTP
12 14 (1.763%) Wireless
13 12 (1.511%) NAS
13 12 (1.511%) Internet
14 11 (1.385%) ISUP
14 11 (1.385%) ISDN
14 11 (1.385%) PSTN
14 11 (1.385%) Softswitch
Database & Business Intelligence
1 66 (8.312%) SQL Server
2 21 (2.645%) SAP BW
3 13 (1.637%) Oracle Reports
4 12 (1.511%) SQL Server 2008
5 10 (1.259%) SQL Server 2005
5 10 (1.259%) MySQL
5 10 (1.259%) OLTP
6 8 (1.008%) SQLPlus
7 7 (0.882%) Oracle Discoverer
7 7 (0.882%) SQL Server Integration Services
8 6 (0.756%) Oracle 11g
9 5 (0.630%) SQL Server 2000
9 5 (0.630%) Oracle 10g
10 3 (0.378%) Data Warehouse
10 3 (0.378%) Big Data
11 2 (0.252%) SQL Server 2012
11 2 (0.252%) SQL Server Reporting Services
11 2 (0.252%) TOAD
11 2 (0.252%) Cognos Impromptu
11 2 (0.252%) Oracle 8/8i
Development Applications
1 11 (1.385%) Oracle Forms
2 10 (1.259%) JIRA
3 8 (1.008%) Visual Studio
4 3 (0.378%) Git (software)
5 2 (0.252%) VisualSVN
5 2 (0.252%) ReSharper
5 2 (0.252%) Subversion
6 1 (0.126%) Maven
6 1 (0.126%) StarTeam
6 1 (0.126%) Ant
6 1 (0.126%) Eclipse
6 1 (0.126%) JDeveloper
General
1 216 (27.20%) Finance
2 59 (7.431%) Banking
3 37 (4.660%) Retail
4 32 (4.030%) Telecoms
5 30 (3.778%) Front Office
5 30 (3.778%) Manufacturing
6 24 (3.023%) Investment Banking
7 16 (2.015%) Advertising
8 15 (1.889%) Back Office
9 10 (1.259%) Pharmaceutical
10 8 (1.008%) Publishing
10 8 (1.008%) Legal
11 7 (0.882%) Law
12 6 (0.756%) Spanish Language
13 5 (0.630%) Marketing
14 4 (0.504%) Retail Banking
15 3 (0.378%) Billing
15 3 (0.378%) Games
15 3 (0.378%) Mandarin Language
15 3 (0.378%) German Language
Miscellaneous
1 36 (4.534%) Blackberry
2 21 (2.645%) Management Information System
3 18 (2.267%) Biometrics
3 18 (2.267%) Smartcard
4 12 (1.511%) Computer Science
4 12 (1.511%) FMCG
5 11 (1.385%) Fixed Income
5 11 (1.385%) Equities
5 11 (1.385%) Derivative
5 11 (1.385%) Handset
6 9 (1.134%) Mainframe
7 8 (1.008%) iSeries
7 8 (1.008%) iPad
8 7 (0.882%) iPhone
9 6 (0.756%) Digital Media
9 6 (0.756%) Clustering
9 6 (0.756%) Credit Risk
10 5 (0.630%) Grid Computing
10 5 (0.630%) Mobile App
11 4 (0.504%) Enterprise Software
Operating Systems
1 213 (26.83%) Windows
2 82 (10.33%) Linux
3 65 (8.186%) Windows Server 2008
4 64 (8.060%) Windows XP
5 51 (6.423%) UNIX
6 38 (4.786%) Windows 7
7 37 (4.660%) Windows Server 2003
8 22 (2.771%) Solaris
9 13 (1.637%) Windows Vista
10 11 (1.385%) Red Hat Enterprise Linux
11 10 (1.259%) Apple iOS
11 10 (1.259%) Mac OS X
12 9 (1.134%) Android
13 7 (0.882%) NetWare
13 7 (0.882%) Windows 2000
13 7 (0.882%) Windows 8
14 4 (0.504%) Windows Server 2012
14 4 (0.504%) Windows 2000 Server
15 2 (0.252%) CentOS
15 2 (0.252%) Mac OS
Processes & Methodologies
1 291 (36.65%) ITIL
2 190 (23.93%) Service Delivery
3 108 (13.60%) Project Management
4 69 (8.690%) Service Management
5 65 (8.186%) Change Management
6 48 (6.045%) Incident Management
7 44 (5.542%) Problem Management
8 43 (5.416%) Workflow
9 36 (4.534%) Continuous Improvement
10 33 (4.156%) ERP
11 31 (3.904%) Knowledge Management
12 29 (3.652%) PRINCE2
13 26 (3.275%) Business Intelligence
14 25 (3.149%) E-Commerce
15 24 (3.023%) Stakeholder Management
16 23 (2.897%) Performance Management
17 20 (2.519%) Network Management
18 19 (2.393%) SAP Security
18 19 (2.393%) CRM
19 18 (2.267%) Identity Management
Programming Languages
1 159 (20.03%) SQL
2 25 (3.149%) Java
3 24 (3.023%) C#
4 17 (2.141%) Perl
4 17 (2.141%) PHP
5 16 (2.015%) PL/SQL
6 15 (1.889%) Python
7 11 (1.385%) Bash shell
8 8 (1.008%) JCL
8 8 (1.008%) C++
9 7 (0.882%) C
9 7 (0.882%) VBA
10 6 (0.756%) PowerShell
11 4 (0.504%) Shell Script
12 2 (0.252%) Smalltalk
12 2 (0.252%) VB
12 2 (0.252%) COBOL
12 2 (0.252%) JavaScript
12 2 (0.252%) T-SQL
13 1 (0.126%) VBScript
Qualifications
1 61 (7.683%) Degree
2 36 (4.534%) Microsoft Certification
3 34 (4.282%) ITIL Certification
4 23 (2.897%) Cisco Certification
5 22 (2.771%) MCP
6 19 (2.393%) MCSE
7 18 (2.267%) CCNA
8 12 (1.511%) CCIE
8 12 (1.511%) MCITP
9 11 (1.385%) Security Cleared
10 10 (1.259%) CCVP
11 7 (0.882%) MCTS
11 7 (0.882%) SC Cleared
11 7 (0.882%) MCSA
12 5 (0.630%) CCNP
12 5 (0.630%) PRINCE2 Certification
13 4 (0.504%) HP APS
14 3 (0.378%) A+ Certification
14 3 (0.378%) CCA
14 3 (0.378%) Citrix Certification
Quality Assurance & Compliance
1 139 (17.51%) SLA
2 15 (1.889%) QA
3 14 (1.763%) ISO 9001
4 9 (1.134%) ISO/IEC 27001
5 5 (0.630%) Basel II
6 4 (0.504%) Basel III
7 3 (0.378%) COBIT
8 2 (0.252%) HL7
8 2 (0.252%) TickIT
8 2 (0.252%) BS7799
9 1 (0.126%) PCI DSS
System Software
1 82 (10.33%) Active Directory
2 50 (6.297%) VMware Infrastructure
3 15 (1.889%) XenApp
4 9 (1.134%) vSphere
5 8 (1.008%) Hyper-V
6 7 (0.882%) VMware ESX
7 6 (0.756%) XenDesktop
7 6 (0.756%) VMware ESXi
8 5 (0.630%) Terminal Services
9 4 (0.504%) Terminal Server
10 2 (0.252%) MetaFrame
10 2 (0.252%) Citrix Presentation Server
10 2 (0.252%) Microsoft App-V
11 1 (0.126%) Oracle RAC
11 1 (0.126%) XenServer
11 1 (0.126%) Varnish
11 1 (0.126%) Postfix
11 1 (0.126%) Sendmail
Systems Management
1 14 (1.763%) Cisco UCCX
2 11 (1.385%) SCCM
3 9 (1.134%) SCOM
3 9 (1.134%) Cisco UCCE
4 6 (0.756%) Backup Exec
5 5 (0.630%) HP Quality Center
5 5 (0.630%) ServiceCenter
6 3 (0.378%) Cisco CUCM
6 3 (0.378%) WSUS
7 2 (0.252%) NetBackup
7 2 (0.252%) Control-M
7 2 (0.252%) Nagios
8 1 (0.126%) ARCserve
8 1 (0.126%) Norton AntiVirus
8 1 (0.126%) OpenView
8 1 (0.126%) OVSD
8 1 (0.126%) CA Endevor
8 1 (0.126%) EMC NetWorker
8 1 (0.126%) Data Guard
8 1 (0.126%) McAfee ePO
Vendors
1 140 (17.63%) Microsoft
2 81 (10.20%) VMware
3 70 (8.816%) SAP
4 64 (8.060%) Oracle
4 64 (8.060%) Cisco
5 60 (7.557%) Citrix
6 37 (4.660%) HP
7 24 (3.023%) Apple
8 15 (1.889%) Polycom
9 14 (1.763%) Avaya
10 12 (1.511%) IBM
10 12 (1.511%) Bloomberg
11 11 (1.385%) Symantec
11 11 (1.385%) Reuters
11 11 (1.385%) Acme Packet
11 11 (1.385%) Red Hat
12 9 (1.134%) Novell
12 9 (1.134%) Sybase
12 9 (1.134%) Remedy
13 8 (1.008%) Mitel
Brighton, East Sussex
The Systems Support Manager is required to deliver an application service support looking after all external applications including 15 websites and 3 mobile applications... * Manage and motivate a...
Lorien Resourcing
Salary: £50000 - £63000 per annum + bonus
Posted: 12 June 2013
Southampton, South East
Due to continued success and expansion they are now seeking an experienced Applications Support Manager and ITIL specialist to ensure that their IT support function delivers the best...
Novate IT
Salary: £40000 - £45000 per annum + bonus + bens
Posted: 10 June 2013
London
You will work with the Service Support Manager to ensure all processes enacted by the Application Support and DBA teams are aligned with the overall Service management approach...
ReThink Recruitment
Salary: £50000 - £65000 per annum + Benefits + Bonus
Posted: 14 June 2013
Brighton, South East
Implementation of all Application Service related ITIL processes... Educated to degree level or equivalent experience... Familiar with the principles of IS service delivery (ITIL) and the principles of...
Capita Resourcing Ltd
Salary: £59000 - £62000 per annum + Bens
Posted: 11 June 2013
City of London
It'll be down to you to make sure we continue to provide exceptional service to our customers and colleagues, and to make sure that happens you'll...
BARCLAYS
Salary: Competitive + excellent benefits
Posted: 28 May 2013
Manchester, Lancashire
Harvey Nash plc
Salary: Competitive Salary
Posted: 17 June 2013
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum + BENEFITS
Posted: 17 June 2013
London
Harvey Nash plc
Salary: £40000 - £60000 per annum
Posted: 11 June 2013
City, London
CDI Anders Elite Ltd
Salary: £40000 per annum
Posted: 17 June 2013
Woking, Surrey
E-Choice Consulting
Salary: £40k - 45k per year + Bonus and Benefits
Posted: 12 June 2013
Woking, Surrey, Guildford, South West London,...
eChoice Consulting
Salary: £40,000 - £45,000 per year + Bonus and Benefits
Posted: 12 June 2013
City, London
CPS Group UK
Salary: £50000 - £60000 per annum + car allowance, bonus, pension
Posted: 14 June 2013
City, London
Randstad Technologies
Salary: £35000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 13 June 2013
Wilmslow, North West
OCC Computing
Salary: £0 - 35k per year
Posted: 6 June 2013
London
Chase Zander
Salary: Contributory pension, health and life insurance
Posted: 14 June 2013
London
Edward Carter Solutions
Salary: £50,000 - £75,000 per year
Posted: 18 April 2013
Nottingham, Nottinghamshire
Experian Ltd
Salary: Competitive + Benefits
Posted: 23 May 2013
South West London
South West London & St George's Mental Health NHS Trust
Salary: From £39,239 to £47,088 per annum plus Inner London allowances
Posted: 7 June 2013
Wigan, North West
Mint
Salary: £40000 - £55000 per annum + Bonus, Benefits, Pension
Posted: 5 June 2013
Buckinghamshire, Thames Valley
Computer Futures
Posted: 22 May 2013
South West London
E-Resourcing
Salary: £53000 per annum
Posted: 11 June 2013
Woking, South East
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 23 May 2013
Gateshead, North East
WorldPay
Salary: Competitive + Bens
Posted: 6 June 2013
Northern England
Church International
Salary: £42,000 - £52,000 per year
Posted: 14 June 2013
London
Venturi
Salary: £40000.00 - £42000 per annum
Posted: 17 June 2013