The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 96 98 99
Rank change year-on-year
+2 +1
Permanent jobs requiring a Technical Support 1 2 7
As % of all permanent IT jobs located in Edinburgh 0.078% 0.14% 0.49%
As % of the Job Titles category 0.083% 0.15% 0.51%
Number of salaries quoted 1 1 5
Average salary £21,500 £22,000 £27,500
Average salary % change year-on-year
-2.27% -20.00%
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1206 1325 1364
As % of all permanent IT jobs located in Edinburgh 94.66% 95.67% 96.40%
Number of salaries quoted 820 840 884
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £32,000 £28,500 £27,500
10% offered a salary of more than £65,000 £58,100 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Edinburgh

Technical Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Edinburgh region.

Technical Support Salary Trend in Edinburgh

Technical Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 11 February 2016, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (100.00%) Linux
2 9 (90.00%) VoIP
2 9 (90.00%) Cisco
2 9 (90.00%) Microsoft
2 9 (90.00%) Active Directory
3 8 (80.00%) DNS
3 8 (80.00%) Juniper
3 8 (80.00%) ADSL
3 8 (80.00%) IIS
3 8 (80.00%) ITIL
4 7 (70.00%) COM
4 7 (70.00%) Ethernet
4 7 (70.00%) VPN
4 7 (70.00%) Data Centre
4 7 (70.00%) LLU
5 2 (20.00%) Windows
5 2 (20.00%) CCNA
5 2 (20.00%) Cisco Certification
6 1 (10.00%) Process Management
6 1 (10.00%) Workflow
6 1 (10.00%) HP
6 1 (10.00%) Dell
6 1 (10.00%) LAN
6 1 (10.00%) HTTP
6 1 (10.00%) TCP/IP
6 1 (10.00%) Python
6 1 (10.00%) MS Excel
6 1 (10.00%) ETL
6 1 (10.00%) Web Services
6 1 (10.00%) Unix

Technical Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 11 February 2016, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (80.00%) IIS
Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
Communications & Networking
1 9 (90.00%) VoIP
2 8 (80.00%) ADSL
2 8 (80.00%) DNS
3 7 (70.00%) Ethernet
3 7 (70.00%) LLU
3 7 (70.00%) VPN
4 1 (10.00%) Asterisk PBX
4 1 (10.00%) HTTP
4 1 (10.00%) LAN
4 1 (10.00%) TCP/IP
Libraries, Frameworks & Software Standards
1 7 (70.00%) COM
2 1 (10.00%) Web Services
Miscellaneous
1 7 (70.00%) Data Centre
2 1 (10.00%) Data Integration
Operating Systems
1 10 (100.00%) Linux
2 2 (20.00%) Windows
3 1 (10.00%) Unix
Processes & Methodologies
1 8 (80.00%) ITIL
2 1 (10.00%) Agile Software Development
2 1 (10.00%) DevOps
2 1 (10.00%) ETL
2 1 (10.00%) Performance Monitoring
2 1 (10.00%) Process Improvement
2 1 (10.00%) Process Management
2 1 (10.00%) Workflow
Programming Languages
1 1 (10.00%) JavaScript
1 1 (10.00%) PowerShell
1 1 (10.00%) Python
1 1 (10.00%) SQL
1 1 (10.00%) VBA
Qualifications
1 2 (20.00%) CCNA
1 2 (20.00%) Cisco Certification
System Software
1 9 (90.00%) Active Directory
Vendors
1 9 (90.00%) Cisco
1 9 (90.00%) Microsoft
2 8 (80.00%) Juniper
3 1 (10.00%) Dell
3 1 (10.00%) HP
Edinburgh, Midlothian
Harvey Nash plc
Salary: £30000 per annum
Posted: Yesterday