The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 94 83 84
Rank change year-on-year
-11 +1
Permanent jobs requiring a Technical Support 11 8 4
As % of all permanent IT jobs located in Edinburgh 0.75% 0.66% 0.35%
As % of the Job Titles category 0.78% 0.69% 0.37%
Number of salaries quoted 8 4 3
Average salary £23,500 £34,250 £27,000
Average salary % change year-on-year
-31.38% +26.85%
90% offered a salary of more than £20,700 £31,500 £26,200
10% offered a salary of more than £27,500 £46,100 £27,400
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1417 1159 1092
As % of all permanent IT jobs located in Edinburgh 96.00% 96.02% 94.71%
Number of salaries quoted 932 731 762
Average salary £42,000 £40,000 £41,500
Average salary % change year-on-year
+5.00% -3.61%
90% offered a salary of more than £28,500 £28,500 £27,000
10% offered a salary of more than £57,500 £60,000 £56,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Scotland

Technical Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Edinburgh

Technical Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Edinburgh region.

Technical Support Salary Trend in Edinburgh

Technical Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 31 July 2014, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 15 (75.00%) Microsoft
2 12 (60.00%) Linux
3 10 (50.00%) ITIL
3 10 (50.00%) COM
3 10 (50.00%) Juniper
3 10 (50.00%) Cisco
4 9 (45.00%) VPN
5 8 (40.00%) Active Directory
6 6 (30.00%) ADSL
7 5 (25.00%) LAN
7 5 (25.00%) VoIP
7 5 (25.00%) WAN
7 5 (25.00%) POP3
7 5 (25.00%) SMTP
7 5 (25.00%) DNS
7 5 (25.00%) IIS
7 5 (25.00%) CCNA
7 5 (25.00%) Cisco Certification
7 5 (25.00%) Firewall
7 5 (25.00%) VMware
7 5 (25.00%) IMAP
7 5 (25.00%) VMware Infrastructure
8 4 (20.00%) Cisco ASA
8 4 (20.00%) Cisco PIX
8 4 (20.00%) SolarWinds
8 4 (20.00%) SolarWinds Orion
8 4 (20.00%) xDSL
8 4 (20.00%) LLU
8 4 (20.00%) JNCIA
8 4 (20.00%) Junos

Technical Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 31 July 2014, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) IIS
2 4 (20.00%) Lync
3 1 (5.00%) MS Exchange
3 1 (5.00%) Exchange Server 2010
3 1 (5.00%) Exchange Server 2000
3 1 (5.00%) nginx
Applications
1 3 (15.00%) MS Excel
2 2 (10.00%) MS Office
Business Applications
1 1 (5.00%) PeopleSoft Financials
Cloud Services
1 2 (10.00%) SaaS
Communications & Networking
1 9 (45.00%) VPN
2 6 (30.00%) ADSL
3 5 (25.00%) LAN
3 5 (25.00%) VoIP
3 5 (25.00%) WAN
3 5 (25.00%) POP3
3 5 (25.00%) SMTP
3 5 (25.00%) DNS
3 5 (25.00%) Firewall
3 5 (25.00%) IMAP
4 4 (20.00%) Cisco ASA
4 4 (20.00%) Cisco PIX
4 4 (20.00%) xDSL
4 4 (20.00%) LLU
4 4 (20.00%) Junos
4 4 (20.00%) Internet
4 4 (20.00%) MPLS
4 4 (20.00%) Ethernet
5 3 (15.00%) TCP/IP
6 1 (5.00%) SSL
Database & Business Intelligence
1 2 (10.00%) MS Access
2 1 (5.00%) MySQL
2 1 (5.00%) SQL Server
Development Applications
1 1 (5.00%) PeopleTools
General
1 4 (20.00%) Games
2 3 (15.00%) Finance
3 2 (10.00%) Retail
3 2 (10.00%) French Language
3 2 (10.00%) Telecoms
4 1 (5.00%) Pharmaceutical
4 1 (5.00%) Front Office
Libraries, Frameworks & Software Standards
1 10 (50.00%) COM
2 1 (5.00%) Web Services
Operating Systems
1 12 (60.00%) Linux
2 4 (20.00%) Windows
3 2 (10.00%) Windows Vista
3 2 (10.00%) Windows XP
4 1 (5.00%) Windows 2000
4 1 (5.00%) Windows Server 2003
4 1 (5.00%) Debian
4 1 (5.00%) Windows Server 2012
4 1 (5.00%) Apple iOS
4 1 (5.00%) Ubuntu
4 1 (5.00%) Windows 7
4 1 (5.00%) Windows Server 2008
4 1 (5.00%) CentOS
4 1 (5.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (50.00%) ITIL
2 2 (10.00%) Data Analysis
2 2 (10.00%) Software Distribution
3 1 (5.00%) CRM
3 1 (5.00%) Configuration Management
3 1 (5.00%) Project Management
3 1 (5.00%) Mobile Device Management
3 1 (5.00%) Performance Tuning
3 1 (5.00%) Load Balancing
3 1 (5.00%) Investment Management
3 1 (5.00%) Time Management
Programming Languages
1 2 (10.00%) Java
1 2 (10.00%) JavaScript
1 2 (10.00%) Perl
1 2 (10.00%) PHP
1 2 (10.00%) SQL
2 1 (5.00%) VBA
Qualifications
1 5 (25.00%) CCNA
1 5 (25.00%) Cisco Certification
2 4 (20.00%) JNCIA
System Software
1 8 (40.00%) Active Directory
2 5 (25.00%) VMware Infrastructure
3 1 (5.00%) Openswan
3 1 (5.00%) Squid
3 1 (5.00%) Postfix
Systems Management
1 4 (20.00%) SolarWinds Orion
2 3 (15.00%) SCCM
3 2 (10.00%) SCOM
3 2 (10.00%) ServiceCenter
3 2 (10.00%) Tivoli
3 2 (10.00%) Systems Management Server (SMS)
Vendors
1 15 (75.00%) Microsoft
2 10 (50.00%) Juniper
2 10 (50.00%) Cisco
3 5 (25.00%) VMware
4 4 (20.00%) SolarWinds
5 2 (10.00%) Fujitsu
5 2 (10.00%) HP
5 2 (10.00%) Red Hat
6 1 (5.00%) Oracle
6 1 (5.00%) PeopleSoft
6 1 (5.00%) Apple
6 1 (5.00%) Salesforce.com
6 1 (5.00%) Charles River
Edinburgh & Lothians
RecruitmentRevolution.com Limited
Salary: From £20,000 to £24,000 per annum + Benefits
Posted: 3 days ago