The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 76 74 94
Rank change year-on-year
-2 +20
Permanent jobs requiring a Technical Support 8 16 7
As % of all permanent IT jobs located in Edinburgh 0.747% 1.175% 0.446%
As % of the Job Titles category 0.777% 1.230% 0.468%
Number of salaries quoted 3 13 7
Average salary £50,000 £27,500 £27,500
Average salary % change year-on-year
+81.81% -
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1029 1301 1496
As % of all permanent IT jobs located in Edinburgh 96.08% 95.52% 95.35%
Number of salaries quoted 603 952 1084
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,750 £26,000 £26,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Scotland

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Edinburgh region.

Edinburgh Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Edinburgh region over the 3 months to 24 May 2013.

Edinburgh Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (50.00%) Windows
2 4 (33.33%) SLA
2 4 (33.33%) SQL
2 4 (33.33%) SQL Server
2 4 (33.33%) Finance
3 3 (25.00%) Linux
4 2 (16.67%) Lotus Notes
4 2 (16.67%) Windows XP
4 2 (16.67%) MS Exchange
4 2 (16.67%) Microsoft
4 2 (16.67%) C#
4 2 (16.67%) Java
4 2 (16.67%) PL/SQL
4 2 (16.67%) Sybase
4 2 (16.67%) ASP
4 2 (16.67%) VB
4 2 (16.67%) .NET
4 2 (16.67%) Microsoft Certification
4 2 (16.67%) Lotus
4 2 (16.67%) PowerBuilder
4 2 (16.67%) Windows Server 2003
4 2 (16.67%) Internet
4 2 (16.67%) Windows 7
4 2 (16.67%) Windows Server 2008
4 2 (16.67%) Exchange Server 2003
4 2 (16.67%) Oracle
5 1 (8.333%) Banking
5 1 (8.333%) Investment Banking
5 1 (8.333%) Degree
5 1 (8.333%) Celerra

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (16.67%) ASP
1 2 (16.67%) .NET
Application Platforms
1 2 (16.67%) Lotus Notes
1 2 (16.67%) MS Exchange
1 2 (16.67%) Exchange Server 2003
Communications & Networking
1 2 (16.67%) Internet
2 1 (8.333%) NAS
2 1 (8.333%) SAN
Database & Business Intelligence
1 4 (33.33%) SQL Server
2 1 (8.333%) MySQL
Development Applications
1 2 (16.67%) PowerBuilder
General
1 4 (33.33%) Finance
2 1 (8.333%) Banking
2 1 (8.333%) Investment Banking
2 1 (8.333%) Law
Miscellaneous
1 1 (8.333%) Celerra
1 1 (8.333%) CLARiiON
1 1 (8.333%) Symmetrix
Operating Systems
1 6 (50.00%) Windows
2 3 (25.00%) Linux
3 2 (16.67%) Windows XP
3 2 (16.67%) Windows Server 2003
3 2 (16.67%) Windows 7
3 2 (16.67%) Windows Server 2008
4 1 (8.333%) UNIX
Processes & Methodologies
1 1 (8.333%) Time Management
Programming Languages
1 4 (33.33%) SQL
2 2 (16.67%) C#
2 2 (16.67%) Java
2 2 (16.67%) PL/SQL
2 2 (16.67%) VB
Qualifications
1 2 (16.67%) Microsoft Certification
2 1 (8.333%) Degree
Quality Assurance & Compliance
1 4 (33.33%) SLA
Vendors
1 2 (16.67%) Microsoft
1 2 (16.67%) Sybase
1 2 (16.67%) Lotus
1 2 (16.67%) Oracle
2 1 (8.333%) EMC
Edinburgh & Lothians
Provision & modification of new and existing services including (but not exclusive to) Internet access, domains, web space and e-mail services etc... Key Outcome Measurements: > Tickets responded to...
RecruitmentRevolution.com Limited
Salary: Competitive Salary + Benefits
Posted: 20 May 2013