The statistics below represent IT jobs advertised across the Edinburgh region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Technical Support
Scotland / Edinburgh
Rank 82 97 102
Rank change year-on-year
+15 +5
Permanent jobs requiring a Technical Support 8 1 2
As % of all permanent IT jobs located in Edinburgh 0.74% 0.081% 0.15%
As % of the Job Titles category 0.77% 0.085% 0.16%
Number of salaries quoted 3 1 1
Median salary £25,000 £20,000 £20,500
Median salary % change year-on-year
+25.00% -2.43%
UK excluding London median salary £27,000 £29,500 £32,500
% change year-on-year
-8.47% -9.23%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1039 1175 1274
As % of all permanent IT jobs located in Edinburgh 95.94% 94.91% 95.86%
Number of salaries quoted 665 809 850
Median salary £42,500 £45,000 £43,000
Median salary % change year-on-year
-5.55% +4.65%
90% offered a salary of more than £29,300 £32,000 £30,000
10% offered a salary of more than £60,000 £60,000 £64,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Edinburgh

Technical Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Edinburgh region.

Technical Support Salary Trend in Edinburgh

Technical Support
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Technical Support across the Edinburgh region over the 3 months to 16 January 2017.

Technical Support Salary Histogram in Edinburgh

Technical Support Skill Set
Top 30 Related IT Skills in Edinburgh

For the 6 months to 16 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region featuring Technical Support in the job title.

1 7 (53.85%) Windows
2 6 (46.15%) Windows Server 2008
2 6 (46.15%) Windows Server 2012
2 6 (46.15%) Windows Server
3 5 (38.46%) SCCM
3 5 (38.46%) MS Exchange
3 5 (38.46%) Active Directory
4 4 (30.77%) Thin Client
4 4 (30.77%) Terminal Services
4 4 (30.77%) VPN
4 4 (30.77%) MS Office
4 4 (30.77%) Fat Client
4 4 (30.77%) Windows 7
4 4 (30.77%) Exchange Server 2010
5 3 (23.08%) Analytical Skills
5 3 (23.08%) Driving Licence
5 3 (23.08%) Java
5 3 (23.08%) MCSE
5 3 (23.08%) ITIL
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Internet
6 2 (15.38%) Pharmaceutical
6 2 (15.38%) Cisco Certification
6 2 (15.38%) Cisco
6 2 (15.38%) CRM
6 2 (15.38%) CCNA
6 2 (15.38%) Unix
6 2 (15.38%) Solaris
6 2 (15.38%) Linux
6 2 (15.38%) JavaScript

Technical Support Skill Set
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 4 (30.77%) Exchange Server 2010
3 1 (7.69%) Confluence
Applications
1 4 (30.77%) MS Office
2 1 (7.69%) MS Excel
Communications & Networking
1 4 (30.77%) VPN
2 3 (23.08%) Internet
3 1 (7.69%) TCP/IP
General
1 2 (15.38%) German Language
1 2 (15.38%) Italian Language
1 2 (15.38%) Pharmaceutical
2 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 2 (15.38%) HTML
1 2 (15.38%) XML
Miscellaneous
1 4 (30.77%) Fat Client
1 4 (30.77%) Thin Client
2 3 (23.08%) Analytical Skills
2 3 (23.08%) Driving Licence
3 2 (15.38%) Data Centre
Operating Systems
1 7 (53.85%) Windows
2 6 (46.15%) Windows Server
2 6 (46.15%) Windows Server 2008
2 6 (46.15%) Windows Server 2012
3 4 (30.77%) Windows 7
4 2 (15.38%) Linux
4 2 (15.38%) Solaris
4 2 (15.38%) Unix
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Content Management
2 2 (15.38%) CRM
2 2 (15.38%) Disaster Recovery
2 2 (15.38%) Document Management
2 2 (15.38%) Enterprise Content Management
3 1 (7.69%) Change Management
3 1 (7.69%) Mentoring
3 1 (7.69%) SDLC
Programming Languages
1 3 (23.08%) Java
2 2 (15.38%) C++
2 2 (15.38%) JavaScript
2 2 (15.38%) PL/SQL
2 2 (15.38%) SQL
Qualifications
1 3 (23.08%) MCSE
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) CCNA
2 2 (15.38%) Cisco Certification
3 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) Disclosure Scotland
1 2 (15.38%) QA
System Software
1 5 (38.46%) Active Directory
2 4 (30.77%) Terminal Services
3 1 (7.69%) VMware Infrastructure
Systems Management
1 5 (38.46%) SCCM
2 1 (7.69%) SCOM
2 1 (7.69%) SCSM
Vendors
1 2 (15.38%) Cisco
2 1 (7.69%) Citrix
2 1 (7.69%) Microsoft
2 1 (7.69%) VMware