The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Technical Support
Rank 150 152 160
Rank change year-on-year
+2 +8
Permanent jobs requiring a Technical Support 13 6 26
As % of all permanent IT jobs located in Scotland 0.45% 0.19% 0.65%
As % of the Job Titles category 0.48% 0.20% 0.68%
Number of salaries quoted 3 5 18
Average salary £32,500 £37,500 £28,750
Average salary % change year-on-year
-13.33% +30.43%
UK excluding London average salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2733 3000 3813
As % of all permanent IT jobs located in Scotland 95.09% 95.48% 96.05%
Number of salaries quoted 1692 1877 2483
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £61,500 £55,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 3 £32,500 -
Glasgow -8 3 - - 1
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 29 April 2016, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (32.00%) Linux
1 8 (32.00%) Unix
1 8 (32.00%) Windows
2 6 (24.00%) Billing
3 5 (20.00%) Finance
3 5 (20.00%) JD Edwards
3 5 (20.00%) ERP
4 3 (12.00%) Incident Management
4 3 (12.00%) Degree
4 3 (12.00%) Oracle
4 3 (12.00%) SQL Server
4 3 (12.00%) Sybase
4 3 (12.00%) DB2
4 3 (12.00%) TCP/IP
4 3 (12.00%) SLA
4 3 (12.00%) Microsoft
4 3 (12.00%) HP
4 3 (12.00%) Firewall
5 2 (8.00%) AS400
5 2 (8.00%) Dell
5 2 (8.00%) Cisco
5 2 (8.00%) LAN
5 2 (8.00%) VoIP
5 2 (8.00%) JDE EnterpriseOne
5 2 (8.00%) Continuous Improvement
5 2 (8.00%) Driving Licence
5 2 (8.00%) Presales
6 1 (4.00%) Integration Testing
6 1 (4.00%) Network Security
6 1 (4.00%) PowerShell

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 29 April 2016, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) NetWeaver
1 1 (4.00%) Oracle UPK
Applications
1 1 (4.00%) MS Excel
Business Applications
1 2 (8.00%) JDE EnterpriseOne
Communications & Networking
1 3 (12.00%) Firewall
1 3 (12.00%) TCP/IP
2 2 (8.00%) LAN
2 2 (8.00%) VoIP
3 1 (4.00%) Asterisk PBX
3 1 (4.00%) BGP
3 1 (4.00%) Cisco Nexus
3 1 (4.00%) DHCP
3 1 (4.00%) DNS
3 1 (4.00%) EIGRP
3 1 (4.00%) Ethernet
3 1 (4.00%) IPsec
3 1 (4.00%) MPLS
3 1 (4.00%) Network Security
3 1 (4.00%) OSPF
3 1 (4.00%) SSL
3 1 (4.00%) VPN
3 1 (4.00%) WAN
3 1 (4.00%) Wi-Fi
3 1 (4.00%) Wireless
Database & Business Intelligence
1 3 (12.00%) DB2
1 3 (12.00%) SQL Server
2 1 (4.00%) MaxDB
2 1 (4.00%) MySQL
2 1 (4.00%) SAP HANA
2 1 (4.00%) SQL Server 2008
General
1 6 (24.00%) Billing
2 5 (20.00%) Finance
3 1 (4.00%) Automotive
3 1 (4.00%) Legal
3 1 (4.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.00%) SAP Basis
Miscellaneous
1 2 (8.00%) AS400
1 2 (8.00%) Driving Licence
2 1 (4.00%) Client/Server
2 1 (4.00%) Contactless
2 1 (4.00%) Data Centre
2 1 (4.00%) EMV
2 1 (4.00%) Life Science
2 1 (4.00%) Replication
Operating Systems
1 8 (32.00%) Linux
1 8 (32.00%) Unix
1 8 (32.00%) Windows
2 1 (4.00%) AIX
2 1 (4.00%) Red Hat Enterprise Linux
2 1 (4.00%) Windows Server
2 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 5 (20.00%) ERP
2 3 (12.00%) Incident Management
3 2 (8.00%) Continuous Improvement
3 2 (8.00%) Presales
4 1 (4.00%) Analytics
4 1 (4.00%) Business Analytics
4 1 (4.00%) Business Intelligence
4 1 (4.00%) CRM
4 1 (4.00%) Integration Testing
4 1 (4.00%) Mentoring
4 1 (4.00%) Migration
4 1 (4.00%) Network Management
4 1 (4.00%) Performance Tuning
4 1 (4.00%) Problem Management
4 1 (4.00%) SAP Security
4 1 (4.00%) SOA
4 1 (4.00%) Stakeholder Management
Programming Languages
1 1 (4.00%) Java
1 1 (4.00%) Perl
1 1 (4.00%) PowerShell
1 1 (4.00%) SQL
Qualifications
1 3 (12.00%) Degree
2 1 (4.00%) CCNA
2 1 (4.00%) Cisco Certification
2 1 (4.00%) SAP Certification
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 1 (4.00%) Active Directory
Vendors
1 5 (20.00%) JD Edwards
2 3 (12.00%) HP
2 3 (12.00%) Microsoft
2 3 (12.00%) Oracle
2 3 (12.00%) Sybase
3 2 (8.00%) Cisco
3 2 (8.00%) Dell
4 1 (4.00%) CheckPoint
4 1 (4.00%) Fortinet
4 1 (4.00%) IBM
4 1 (4.00%) Juniper
4 1 (4.00%) SAP
Scotland
Reed Technology
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Glasgow, Lanarkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + benefits
Posted: 3 days ago
Bishopton, Renfrewshire
Hewlett Packard Enterprise
Salary: Competative salary and benefits package
Posted: 14 days ago
Falkirk
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum + plus bonus, pension, health, flexitime
Posted: 17 days ago