The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 154 154 131
Rank change year-on-year
0 -23
Permanent jobs requiring a Technical Support 24 11 29
As % of all permanent IT jobs located in Scotland 0.59% 0.35% 0.82%
As % of the Job Titles category 0.62% 0.37% 0.86%
Number of salaries quoted 17 5 25
Average salary £27,500 £25,000 £29,000
Average salary % change year-on-year
+10.00% -13.79%
90% offered a salary of more than £21,600 £20,600 £22,600
10% offered a salary of more than £35,000 £30,500 £37,200
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3847 2938 3367
As % of all permanent IT jobs located in Scotland 94.99% 94.29% 95.71%
Number of salaries quoted 2510 1716 2515
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
UK

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Technical Support across the Scotland region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Edinburgh -18 9 £27,500 +11.11% 1
Glasgow -11 5 £28,250 -13.07%
Aberdeen - 5 £35,000 -
Dundee - 2 £22,500 - 1
Stirling - 2 £26,000 -
West Lothian - 1 £20,000 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 18 April 2014, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (36.11%) Windows
2 12 (33.33%) Microsoft
3 11 (30.56%) Finance
4 10 (27.78%) Linux
4 10 (27.78%) ITIL
5 7 (19.44%) Active Directory
6 6 (16.67%) Lotus
7 5 (13.89%) IBM Notes
7 5 (13.89%) MS Excel
7 5 (13.89%) SQL Server
7 5 (13.89%) Degree
8 4 (11.11%) Windows Server 2008
8 4 (11.11%) .NET
8 4 (11.11%) MS Office
8 4 (11.11%) SQL
8 4 (11.11%) HNC
8 4 (11.11%) COM
8 4 (11.11%) Windows Server 2003
8 4 (11.11%) Cisco
8 4 (11.11%) TCP/IP
8 4 (11.11%) Incident Management
8 4 (11.11%) VMware
9 3 (8.33%) Firewall
9 3 (8.33%) Juniper
9 3 (8.33%) Red Hat
9 3 (8.33%) Telecoms
9 3 (8.33%) VPN
9 3 (8.33%) DNS
9 3 (8.33%) ADSL
9 3 (8.33%) VoIP

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 18 April 2014, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) IBM Notes
2 3 (8.33%) IIS
2 3 (8.33%) WebSphere
3 2 (5.56%) SharePoint 2010
3 2 (5.56%) MS Exchange
3 2 (5.56%) SharePoint
4 1 (2.78%) Exchange Server 2000
4 1 (2.78%) Lotus Domino
4 1 (2.78%) Apache
4 1 (2.78%) WebLogic
4 1 (2.78%) Exchange Server 2010
4 1 (2.78%) nginx
Applications
1 5 (13.89%) MS Excel
2 4 (11.11%) MS Office
Business Applications
1 1 (2.78%) PeopleSoft Financials
Cloud Services
1 2 (5.56%) SaaS
Communications & Networking
1 4 (11.11%) TCP/IP
2 3 (8.33%) Firewall
2 3 (8.33%) VPN
2 3 (8.33%) DNS
2 3 (8.33%) ADSL
2 3 (8.33%) VoIP
3 2 (5.56%) Network Security
3 2 (5.56%) WAN
3 2 (5.56%) LAN
3 2 (5.56%) SSL
3 2 (5.56%) SAN
4 1 (2.78%) IPsec
4 1 (2.78%) IP Telephony
4 1 (2.78%) VLAN
4 1 (2.78%) Broadband
4 1 (2.78%) POP3
4 1 (2.78%) SMTP
4 1 (2.78%) DHCP
4 1 (2.78%) Ethernet
4 1 (2.78%) DSL
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 3 (8.33%) MS Access
3 1 (2.78%) SQL Server 2005
3 1 (2.78%) MySQL
3 1 (2.78%) Oracle Database
3 1 (2.78%) SQL Server 2008
Development Applications
1 1 (2.78%) PeopleTools
General
1 11 (30.56%) Finance
2 3 (8.33%) Telecoms
3 2 (5.56%) Retail
4 1 (2.78%) Electronics
4 1 (2.78%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (11.11%) .NET
1 4 (11.11%) COM
2 2 (5.56%) Web Services
2 2 (5.56%) ASP.NET
3 1 (2.78%) Hibernate
3 1 (2.78%) Spring
3 1 (2.78%) Tapestry
3 1 (2.78%) XML
3 1 (2.78%) HTML
Miscellaneous
1 1 (2.78%) Management Information System
1 1 (2.78%) CCTV
1 1 (2.78%) Mainframe
1 1 (2.78%) Enterprise Software
1 1 (2.78%) Computer Science
1 1 (2.78%) iSeries
Operating Systems
1 13 (36.11%) Windows
2 10 (27.78%) Linux
3 4 (11.11%) Windows Server 2008
3 4 (11.11%) Windows Server 2003
4 3 (8.33%) UNIX
4 3 (8.33%) Windows XP
4 3 (8.33%) Windows Vista
5 2 (5.56%) Red Hat Enterprise Linux
5 2 (5.56%) Windows 7
6 1 (2.78%) Debian
6 1 (2.78%) Ubuntu
6 1 (2.78%) Windows 2000
6 1 (2.78%) CentOS
6 1 (2.78%) Windows 8
6 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 10 (27.78%) ITIL
2 4 (11.11%) Incident Management
3 2 (5.56%) Performance Management
3 2 (5.56%) Software Distribution
3 2 (5.56%) Workflow
3 2 (5.56%) Disaster Recovery
3 2 (5.56%) Service Management
3 2 (5.56%) Stakeholder Management
4 1 (2.78%) Service Delivery
4 1 (2.78%) MVC
4 1 (2.78%) Document Management
4 1 (2.78%) Project Management
4 1 (2.78%) CRM
4 1 (2.78%) SOA
4 1 (2.78%) Performance Tuning
4 1 (2.78%) Load Balancing
4 1 (2.78%) Problem Management
4 1 (2.78%) Time Management
4 1 (2.78%) Business Development
4 1 (2.78%) Workforce Management Optimization
Programming Languages
1 4 (11.11%) SQL
2 3 (8.33%) VB
2 3 (8.33%) C#
2 3 (8.33%) Perl
3 2 (5.56%) Java
4 1 (2.78%) VB6
4 1 (2.78%) Shell Script
4 1 (2.78%) VBScript
4 1 (2.78%) RPG
4 1 (2.78%) COBOL
4 1 (2.78%) PowerShell
Qualifications
1 5 (13.89%) Degree
2 4 (11.11%) HNC
3 3 (8.33%) Cisco Certification
4 2 (5.56%) MCSE
4 2 (5.56%) Microsoft Certification
4 2 (5.56%) CCNA
5 1 (2.78%) MCITP
5 1 (2.78%) CCIE
5 1 (2.78%) CCNP
5 1 (2.78%) ITIL Certification
5 1 (2.78%) MCSA
5 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 1 (2.78%) ISO 9001
System Software
1 7 (19.44%) Active Directory
2 3 (8.33%) VMware Infrastructure
3 1 (2.78%) Squid
3 1 (2.78%) vSphere
3 1 (2.78%) Openswan
3 1 (2.78%) Postfix
Systems Management
1 2 (5.56%) ServiceCenter
1 2 (5.56%) SCCM
1 2 (5.56%) SCOM
1 2 (5.56%) Tivoli
1 2 (5.56%) Systems Management Server (SMS)
Vendors
1 12 (33.33%) Microsoft
2 6 (16.67%) Lotus
3 4 (11.11%) Cisco
3 4 (11.11%) VMware
4 3 (8.33%) Juniper
4 3 (8.33%) Red Hat
5 2 (5.56%) Fujitsu
5 2 (5.56%) Oracle
5 2 (5.56%) HP
6 1 (2.78%) Novell
6 1 (2.78%) CheckPoint
6 1 (2.78%) Salesforce.com
6 1 (2.78%) Altiris
6 1 (2.78%) Blue Coat
6 1 (2.78%) IBM
6 1 (2.78%) EMC
6 1 (2.78%) Intel
6 1 (2.78%) Avaya
6 1 (2.78%) PeopleSoft
6 1 (2.78%) Verint
Dundee, Angus
Search Consultancy
Posted: 2 days ago
Edinburgh
Recruitment Revolution Limited
Salary: £20,000 - £22,000 + Excellent Company Benefits Package
Posted: 18 days ago