The statistics below represent IT jobs advertised across the Scotland region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Technical Support
UK / Scotland
Rank 117 145 150
Rank change year-on-year
+28 +5
Permanent jobs requiring a Technical Support 13 12 10
As % of all permanent IT jobs located in Scotland 0.58% 0.41% 0.34%
As % of the Job Titles category 0.60% 0.43% 0.35%
Number of salaries quoted 6 11 6
Median salary £25,000 £37,500 £39,500
Median salary % change year-on-year
-33.33% -5.06%
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2163 2795 2824
As % of all permanent IT jobs located in Scotland 95.96% 95.46% 96.12%
Number of salaries quoted 1385 1845 1876
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,500 £30,000 £28,000
10% offered a salary of more than £58,000 £60,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Technical Support across the Scotland region over the 3 months to 18 January 2017.

Technical Support Salary Histogram in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +16 8 £25,000 +25.00%
Glasgow +18 4 £25,000 -28.57% 2
Inverclyde - 1 £38,000 -
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 18 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Technical Support in the job title.

1 13 (56.52%) Windows
2 10 (43.48%) Active Directory
3 8 (34.78%) Windows Server
4 7 (30.43%) Windows Server 2012
4 7 (30.43%) MS Exchange
4 7 (30.43%) ITIL
5 6 (26.09%) MS Office
5 6 (26.09%) SCCM
5 6 (26.09%) Windows Server 2008
5 6 (26.09%) Windows 7
6 5 (21.74%) Analytical Skills
6 5 (21.74%) WAN
6 5 (21.74%) Microsoft
6 5 (21.74%) VPN
6 5 (21.74%) VMware
7 4 (17.39%) Terminal Services
7 4 (17.39%) Internet
7 4 (17.39%) Microsoft Certification
7 4 (17.39%) Thin Client
7 4 (17.39%) TCP/IP
7 4 (17.39%) Linux
7 4 (17.39%) Fat Client
7 4 (17.39%) VMware Infrastructure
7 4 (17.39%) Exchange Server 2010
7 4 (17.39%) Data Centre
7 4 (17.39%) Driving Licence
8 3 (13.04%) Mentoring
8 3 (13.04%) MCSE
8 3 (13.04%) Java
8 3 (13.04%) Cisco

Technical Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (30.43%) MS Exchange
2 4 (17.39%) Exchange Server 2010
3 3 (13.04%) SharePoint
4 1 (4.35%) Confluence
4 1 (4.35%) IBM Domino
4 1 (4.35%) Skype for Business
Applications
1 6 (26.09%) MS Office
2 2 (8.70%) MS Excel
3 1 (4.35%) MS PowerPoint
Cloud Services
1 2 (8.70%) Office 365
2 1 (4.35%) SaaS
Communications & Networking
1 5 (21.74%) VPN
1 5 (21.74%) WAN
2 4 (17.39%) Internet
2 4 (17.39%) TCP/IP
3 3 (13.04%) LAN
4 2 (8.70%) DNS
4 2 (8.70%) Firewall
4 2 (8.70%) SAN
5 1 (4.35%) BGP
5 1 (4.35%) EIGRP
5 1 (4.35%) MPLS
5 1 (4.35%) Multicast
5 1 (4.35%) NAS
5 1 (4.35%) OSPF
5 1 (4.35%) RIP
5 1 (4.35%) VoIP
5 1 (4.35%) Wireshark
5 1 (4.35%) xDSL
General
1 2 (8.70%) German Language
1 2 (8.70%) Italian Language
1 2 (8.70%) Pharmaceutical
2 1 (4.35%) Finance
2 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.70%) HTML
1 2 (8.70%) XML
Miscellaneous
1 5 (21.74%) Analytical Skills
2 4 (17.39%) Data Centre
2 4 (17.39%) Driving Licence
2 4 (17.39%) Fat Client
2 4 (17.39%) Thin Client
Operating Systems
1 13 (56.52%) Windows
2 8 (34.78%) Windows Server
3 7 (30.43%) Windows Server 2012
4 6 (26.09%) Windows 7
4 6 (26.09%) Windows Server 2008
5 4 (17.39%) Linux
6 2 (8.70%) Solaris
6 2 (8.70%) Unix
7 1 (4.35%) CentOS
7 1 (4.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (30.43%) ITIL
2 3 (13.04%) Disaster Recovery
2 3 (13.04%) Mentoring
3 2 (8.70%) Change Management
3 2 (8.70%) Content Management
3 2 (8.70%) CRM
3 2 (8.70%) Document Management
3 2 (8.70%) Enterprise Content Management
3 2 (8.70%) Incident Management
3 2 (8.70%) Malware Detection/Protection
3 2 (8.70%) Problem Management
3 2 (8.70%) Root Cause Analysis
4 1 (4.35%) Business Continuity
4 1 (4.35%) Load Balancing
4 1 (4.35%) Network Management
4 1 (4.35%) SDLC
4 1 (4.35%) Service Delivery
Programming Languages
1 3 (13.04%) Java
2 2 (8.70%) C++
2 2 (8.70%) JavaScript
2 2 (8.70%) PL/SQL
2 2 (8.70%) SQL
Qualifications
1 4 (17.39%) Microsoft Certification
2 3 (13.04%) CCNA
2 3 (13.04%) Cisco Certification
2 3 (13.04%) MCSE
3 1 (4.35%) CCNP
3 1 (4.35%) Degree
3 1 (4.35%) HND
3 1 (4.35%) ITIL Certification
3 1 (4.35%) ITIL Foundation Certificate
3 1 (4.35%) JNCIA
3 1 (4.35%) JNCIS
3 1 (4.35%) MCSA
3 1 (4.35%) MCT
Quality Assurance & Compliance
1 2 (8.70%) Disclosure Scotland
1 2 (8.70%) QA
2 1 (4.35%) SLA
System Software
1 10 (43.48%) Active Directory
2 4 (17.39%) Terminal Services
2 4 (17.39%) VMware Infrastructure
3 1 (4.35%) Terminal Server
3 1 (4.35%) Virtual Servers
Systems Management
1 6 (26.09%) SCCM
2 1 (4.35%) Iperf
2 1 (4.35%) SCOM
2 1 (4.35%) SCSM
Vendors
1 5 (21.74%) Microsoft
1 5 (21.74%) VMware
2 3 (13.04%) Cisco
3 2 (8.70%) Apple
3 2 (8.70%) Citrix
4 1 (4.35%) Draytek
4 1 (4.35%) Juniper
4 1 (4.35%) Lotus
4 1 (4.35%) Red Hat
Glasgow, Lanarkshire
Proactive Appointments
Salary: Competitive
Posted: 3 hours ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £26000.00 per annum
Posted: 13 days ago