The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 147 147 148
Rank change year-on-year
0 +1
Permanent jobs requiring a Technical Support 7 25 12
As % of all permanent IT jobs located in Scotland 0.22% 0.62% 0.38%
As % of the Job Titles category 0.24% 0.66% 0.40%
Number of salaries quoted 6 17 7
Average salary £37,500 £30,000 £25,000
Average salary % change year-on-year
+25.00% +20.00%
90% offered a salary of more than £28,750 £21,600 £21,600
10% offered a salary of more than £42,500 £38,000 £39,500
UK excluding London average salary £30,000 £28,500 £30,250
% change year-on-year
+5.26% -5.78%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2947 3802 2995
As % of all permanent IT jobs located in Scotland 93.94% 94.72% 94.42%
Number of salaries quoted 1863 2487 1777
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,000 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Technical Support across the Scotland region over the 3 months to 4 May 2015.

Technical Support Salary Histogram in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +14 2 £32,500 +4.83% 2
Glasgow +8 2 £42,500 +50.44%
South Lanarkshire - 2 £37,500 -
Fife - 1 £25,000 - 1
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 4 May 2015, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (37.50%) Windows
2 5 (31.25%) Linux
2 5 (31.25%) SQL
2 5 (31.25%) Microsoft
3 4 (25.00%) Cisco
3 4 (25.00%) DNS
4 3 (18.75%) CRM
4 3 (18.75%) Java
4 3 (18.75%) SQL Server
4 3 (18.75%) Windows Server 2003
4 3 (18.75%) Internet
4 3 (18.75%) Windows Server 2008
5 2 (12.50%) Data Analysis
5 2 (12.50%) SAP Security
5 2 (12.50%) SAP HANA
5 2 (12.50%) SAP Basis
5 2 (12.50%) Degree
5 2 (12.50%) Business Analytics
5 2 (12.50%) Windows Server 2012
5 2 (12.50%) Analytics
5 2 (12.50%) SLA
5 2 (12.50%) SAP Certification
5 2 (12.50%) NetWeaver
5 2 (12.50%) Firewall
5 2 (12.50%) UNIX
5 2 (12.50%) MS Excel
5 2 (12.50%) SAP
5 2 (12.50%) COM
5 2 (12.50%) SMTP
5 2 (12.50%) ERP

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 4 May 2015, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) NetWeaver
2 1 (6.25%) IIS
2 1 (6.25%) Joomla!
Applications
1 2 (12.50%) MS Excel
Business Applications
1 1 (6.25%) SAP R/3
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 4 (25.00%) DNS
2 3 (18.75%) Internet
3 2 (12.50%) Firewall
3 2 (12.50%) SMTP
3 2 (12.50%) HTTP
4 1 (6.25%) VPN
4 1 (6.25%) ADSL
4 1 (6.25%) LAN
4 1 (6.25%) VoIP
4 1 (6.25%) WAN
4 1 (6.25%) Ethernet
4 1 (6.25%) Wireless
4 1 (6.25%) SAN
4 1 (6.25%) MPLS
4 1 (6.25%) Multicast
4 1 (6.25%) LLU
4 1 (6.25%) Network Security
4 1 (6.25%) Intrusion Detection
4 1 (6.25%) Cisco Nexus
4 1 (6.25%) MRTG
Database & Business Intelligence
1 3 (18.75%) SQL Server
2 2 (12.50%) SAP HANA
3 1 (6.25%) Data Mining
3 1 (6.25%) DB2
3 1 (6.25%) Relational Database
3 1 (6.25%) MaxDB
3 1 (6.25%) SQL Server 2005
3 1 (6.25%) SQL Server 2008
General
1 1 (6.25%) Telecoms
1 1 (6.25%) Finance
1 1 (6.25%) Automotive
1 1 (6.25%) Legal
1 1 (6.25%) Manufacturing
1 1 (6.25%) German Language
1 1 (6.25%) Marketing
Libraries, Frameworks & Software Standards
1 2 (12.50%) SAP Basis
1 2 (12.50%) COM
2 1 (6.25%) CSS
2 1 (6.25%) XML
2 1 (6.25%) HTML
2 1 (6.25%) jQuery
2 1 (6.25%) CSS3
Miscellaneous
1 1 (6.25%) Client/Server
1 1 (6.25%) Management Information System
1 1 (6.25%) Streaming Video
1 1 (6.25%) Analytical Skills
1 1 (6.25%) Computer Science
1 1 (6.25%) Life Science
Operating Systems
1 6 (37.50%) Windows
2 5 (31.25%) Linux
3 3 (18.75%) Windows Server 2003
3 3 (18.75%) Windows Server 2008
4 2 (12.50%) Windows Server 2012
4 2 (12.50%) UNIX
5 1 (6.25%) AIX
Processes & Methodologies
1 3 (18.75%) CRM
2 2 (12.50%) Data Analysis
2 2 (12.50%) SAP Security
2 2 (12.50%) Business Analytics
2 2 (12.50%) Analytics
2 2 (12.50%) ERP
3 1 (6.25%) Business Intelligence
3 1 (6.25%) SOA
3 1 (6.25%) ITIL
3 1 (6.25%) Information Security
3 1 (6.25%) Service Management
3 1 (6.25%) Technical Analysis
3 1 (6.25%) Mentoring
3 1 (6.25%) Coaching
3 1 (6.25%) Workforce Management Optimization
3 1 (6.25%) Data Protection
3 1 (6.25%) Asset Management
3 1 (6.25%) Ethical Hacking
3 1 (6.25%) Product Management
3 1 (6.25%) Customer Engagement
Programming Languages
1 5 (31.25%) SQL
2 3 (18.75%) Java
3 1 (6.25%) JavaScript
3 1 (6.25%) PHP
3 1 (6.25%) ABAP
Qualifications
1 2 (12.50%) Degree
1 2 (12.50%) SAP Certification
2 1 (6.25%) CCNA
2 1 (6.25%) Cisco Certification
2 1 (6.25%) CCENT
Quality Assurance & Compliance
1 2 (12.50%) SLA
2 1 (6.25%) Data Quality
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) vSphere
Systems Management
1 1 (6.25%) Business Desktop Deployment
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
1 1 (6.25%) McAfee ePO
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Cisco
3 2 (12.50%) SAP
4 1 (6.25%) Oracle
4 1 (6.25%) VMware
4 1 (6.25%) CheckPoint
4 1 (6.25%) Salesforce.com
4 1 (6.25%) Juniper
4 1 (6.25%) McAfee
4 1 (6.25%) SolarWinds
Edinburgh, Midlothian
CGI
Salary: £30000 - £35000 per annum + benefits
Posted: 4 days ago
Fife
Networkers International Plc
Posted: 6 days ago
Edinburgh
Net Talent
Salary: £30000 per annum
Posted: 11 days ago