The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 148 135 132
Rank change year-on-year
-13 -3
Permanent jobs requiring a Technical Support 23 25 20
As % of all permanent IT jobs located in Scotland 0.63% 0.76% 0.62%
As % of the Job Titles category 0.66% 0.80% 0.67%
Number of salaries quoted 19 13 17
Average salary £26,750 £35,000 £32,500
Average salary % change year-on-year
-23.57% +7.69%
90% offered a salary of more than £20,900 £24,400 £21,450
10% offered a salary of more than £32,000 £48,500 £35,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3480 3127 2971
As % of all permanent IT jobs located in Scotland 94.87% 95.48% 92.73%
Number of salaries quoted 2288 2075 2074
Average salary £40,000 £40,500 £38,000
Average salary % change year-on-year
-1.23% +6.57%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
UK

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Technical Support across the Scotland region over the 3 months to 23 July 2014.

Technical Support Salary Histogram in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -6 11 £26,250 -39.65% 1
Glasgow -12 8 £32,000 +14.28%
Stirling - 1 £26,000 -
Midlothian - 1 £22,500 -
Lothian - 1 £22,500 -
Inverclyde - 1 £32,000 -
South Ayrshire - 1 £25,000 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 23 July 2014, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (45.83%) ITIL
2 17 (35.42%) Microsoft
3 16 (33.33%) Windows
4 14 (29.17%) Active Directory
5 13 (27.08%) Finance
6 12 (25.00%) Incident Management
6 12 (25.00%) Linux
7 10 (20.83%) Cisco
8 9 (18.75%) COM
8 9 (18.75%) Juniper
9 8 (16.67%) Java
9 8 (16.67%) VPN
10 7 (14.58%) Cisco Certification
10 7 (14.58%) Lotus
10 7 (14.58%) .NET
10 7 (14.58%) Telecoms
10 7 (14.58%) VMware
10 7 (14.58%) VMware Infrastructure
11 6 (12.50%) Computer Science
11 6 (12.50%) Firewall
11 6 (12.50%) Management Information System
11 6 (12.50%) Service Delivery
11 6 (12.50%) CCNA
11 6 (12.50%) MS Office
11 6 (12.50%) MS Excel
12 5 (10.42%) ADSL
12 5 (10.42%) Postgraduate
12 5 (10.42%) DNS
12 5 (10.42%) IIS
12 5 (10.42%) LAN

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 23 July 2014, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) IIS
2 4 (8.33%) IBM Notes
2 4 (8.33%) Lync
3 3 (6.25%) Lotus Domino
4 1 (2.08%) SharePoint
4 1 (2.08%) MS Exchange
4 1 (2.08%) Exchange Server 2000
4 1 (2.08%) WebSphere
4 1 (2.08%) nginx
4 1 (2.08%) SharePoint 2010
4 1 (2.08%) Exchange Server 2010
Applications
1 6 (12.50%) MS Office
1 6 (12.50%) MS Excel
Business Applications
1 1 (2.08%) PeopleSoft Financials
Cloud Services
1 2 (4.17%) SaaS
Communications & Networking
1 8 (16.67%) VPN
2 6 (12.50%) Firewall
3 5 (10.42%) IMAP
3 5 (10.42%) DNS
3 5 (10.42%) LAN
3 5 (10.42%) VoIP
3 5 (10.42%) WAN
3 5 (10.42%) POP3
3 5 (10.42%) SMTP
3 5 (10.42%) ADSL
4 4 (8.33%) TCP/IP
4 4 (8.33%) Internet
4 4 (8.33%) MPLS
4 4 (8.33%) Cisco PIX
4 4 (8.33%) xDSL
4 4 (8.33%) Junos
4 4 (8.33%) Cisco ASA
5 3 (6.25%) LLU
5 3 (6.25%) Ethernet
6 2 (4.17%) SSL
Database & Business Intelligence
1 4 (8.33%) SQL Server
2 3 (6.25%) MS Access
3 1 (2.08%) SQL Server 2005
3 1 (2.08%) SQL Server 2008
3 1 (2.08%) MySQL
Development Applications
1 1 (2.08%) PeopleTools
General
1 13 (27.08%) Finance
2 7 (14.58%) Telecoms
3 4 (8.33%) Games
4 2 (4.17%) Retail
4 2 (4.17%) French Language
4 2 (4.17%) Electronics
5 1 (2.08%) Pharmaceutical
5 1 (2.08%) Front Office
Libraries, Frameworks & Software Standards
1 9 (18.75%) COM
2 7 (14.58%) .NET
3 1 (2.08%) Web Services
3 1 (2.08%) Hibernate
3 1 (2.08%) Spring
3 1 (2.08%) Tapestry
Miscellaneous
1 6 (12.50%) Management Information System
1 6 (12.50%) Computer Science
2 1 (2.08%) IBM Mainframe
2 1 (2.08%) AS400
2 1 (2.08%) CCTV
2 1 (2.08%) Mainframe
Operating Systems
1 16 (33.33%) Windows
2 12 (25.00%) Linux
3 3 (6.25%) Windows Server 2003
3 3 (6.25%) Windows Server 2008
3 3 (6.25%) Windows 7
4 2 (4.17%) Windows Vista
4 2 (4.17%) Red Hat Enterprise Linux
4 2 (4.17%) UNIX
4 2 (4.17%) Windows XP
5 1 (2.08%) Windows 2000
5 1 (2.08%) CentOS
5 1 (2.08%) Debian
5 1 (2.08%) Ubuntu
5 1 (2.08%) Apple iOS
5 1 (2.08%) Windows 8
5 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 22 (45.83%) ITIL
2 12 (25.00%) Incident Management
3 6 (12.50%) Service Delivery
4 5 (10.42%) Information Security
4 5 (10.42%) Software Engineering
4 5 (10.42%) Transition Management
5 4 (8.33%) Service Management
6 3 (6.25%) Performance Management
7 2 (4.17%) Software Distribution
7 2 (4.17%) Data Analysis
7 2 (4.17%) Workflow
8 1 (2.08%) Stakeholder Management
8 1 (2.08%) Change Management
8 1 (2.08%) Disaster Recovery
8 1 (2.08%) CRM
8 1 (2.08%) Configuration Management
8 1 (2.08%) Project Management
8 1 (2.08%) Business Development
8 1 (2.08%) Workforce Management Optimization
8 1 (2.08%) Load Balancing
Programming Languages
1 8 (16.67%) Java
2 3 (6.25%) SQL
3 2 (4.17%) JavaScript
3 2 (4.17%) Perl
3 2 (4.17%) PHP
3 2 (4.17%) VB
4 1 (2.08%) VBA
4 1 (2.08%) VB6
4 1 (2.08%) PowerShell
4 1 (2.08%) VBScript
4 1 (2.08%) C#
Qualifications
1 7 (14.58%) Cisco Certification
2 6 (12.50%) CCNA
3 5 (10.42%) Postgraduate
4 4 (8.33%) HNC
4 4 (8.33%) JNCIA
5 3 (6.25%) Degree
6 1 (2.08%) MCITP
6 1 (2.08%) Microsoft Certification
6 1 (2.08%) MCSE
6 1 (2.08%) CCIE
6 1 (2.08%) CCNP
Quality Assurance & Compliance
1 5 (10.42%) SLA
System Software
1 14 (29.17%) Active Directory
2 7 (14.58%) VMware Infrastructure
3 1 (2.08%) Postfix
3 1 (2.08%) Openswan
3 1 (2.08%) Squid
Systems Management
1 4 (8.33%) SolarWinds Orion
2 3 (6.25%) SCCM
3 2 (4.17%) SCOM
3 2 (4.17%) Tivoli
3 2 (4.17%) Systems Management Server (SMS)
3 2 (4.17%) ServiceCenter
Vendors
1 17 (35.42%) Microsoft
2 10 (20.83%) Cisco
3 9 (18.75%) Juniper
4 7 (14.58%) VMware
4 7 (14.58%) Lotus
5 5 (10.42%) FrontRange
6 4 (8.33%) SolarWinds
7 3 (6.25%) Red Hat
7 3 (6.25%) Intel
8 2 (4.17%) HP
8 2 (4.17%) Fujitsu
9 1 (2.08%) Verint
9 1 (2.08%) Citrix
9 1 (2.08%) Avaya
9 1 (2.08%) IBM
9 1 (2.08%) Oracle
9 1 (2.08%) PeopleSoft
9 1 (2.08%) Apple
9 1 (2.08%) CheckPoint
9 1 (2.08%) Salesforce.com
Edinburgh & Lothians
RecruitmentRevolution.com Limited
Salary: From £20,000 to £24,000 per annum + Benefits
Posted: 6 days ago