The statistics below represent IT jobs advertised across the Scotland region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Technical Support
UK / Scotland
Rank 125 149 150
Rank change year-on-year
+24 +1
Permanent jobs requiring a Technical Support 14 10 12
As % of all permanent IT jobs located in Scotland 0.62% 0.34% 0.39%
As % of the Job Titles category 0.64% 0.36% 0.41%
Number of salaries quoted 5 9 8
Median salary £25,000 £37,500 £38,750
Median salary % change year-on-year
-33.33% -3.22%
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2177 2781 2945
As % of all permanent IT jobs located in Scotland 95.99% 95.57% 95.55%
Number of salaries quoted 1412 1779 1862
Median salary £42,500 £44,500 £42,500
Median salary % change year-on-year
-4.49% +4.70%
90% offered a salary of more than £28,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Technical Support across the Scotland region over the 3 months to 28 February 2017.

Technical Support Salary Histogram in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +28 6 £25,000 -28.57% 2
Edinburgh +10 4 £25,000 +16.27%
Inverclyde - 2 £38,000 -
North Lanarkshire - 1 - -
Highlands - 1 - -
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 28 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Technical Support in the job title.

1 13 (54.17%) Windows
2 11 (45.83%) Active Directory
3 9 (37.50%) ITIL
4 8 (33.33%) MS Office
4 8 (33.33%) MS Exchange
4 8 (33.33%) Analytical Skills
5 7 (29.17%) SCCM
5 7 (29.17%) Windows 7
5 7 (29.17%) Windows Server
6 6 (25.00%) Windows Server 2008
6 6 (25.00%) Windows Server 2012
6 6 (25.00%) WAN
6 6 (25.00%) Microsoft
7 5 (20.83%) TCP/IP
7 5 (20.83%) VPN
7 5 (20.83%) Exchange Server 2010
7 5 (20.83%) VMware Infrastructure
7 5 (20.83%) VMware
7 5 (20.83%) Data Centre
8 4 (16.67%) Driving Licence
8 4 (16.67%) Fat Client
8 4 (16.67%) Mentoring
8 4 (16.67%) Microsoft Certification
8 4 (16.67%) Thin Client
8 4 (16.67%) Terminal Services
8 4 (16.67%) Internet
8 4 (16.67%) LAN
9 3 (12.50%) SharePoint
9 3 (12.50%) MCSE
9 3 (12.50%) MS Excel

Technical Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (33.33%) MS Exchange
2 5 (20.83%) Exchange Server 2010
3 3 (12.50%) SharePoint
4 2 (8.33%) IBM Domino
5 1 (4.17%) Confluence
5 1 (4.17%) Exchange Server 2003
5 1 (4.17%) Exchange Server 2007
5 1 (4.17%) Skype for Business
Applications
1 8 (33.33%) MS Office
2 3 (12.50%) MS Excel
Business Applications
1 2 (8.33%) JDE EnterpriseOne
2 1 (4.17%) Unit4 Business World
Cloud Services
1 2 (8.33%) SaaS
2 1 (4.17%) Office 365
Communications & Networking
1 6 (25.00%) WAN
2 5 (20.83%) TCP/IP
2 5 (20.83%) VPN
3 4 (16.67%) Internet
3 4 (16.67%) LAN
4 2 (8.33%) Firewall
4 2 (8.33%) NAS
4 2 (8.33%) SAN
5 1 (4.17%) BGP
5 1 (4.17%) DNS
5 1 (4.17%) EIGRP
5 1 (4.17%) MPLS
5 1 (4.17%) Multicast
5 1 (4.17%) OSPF
5 1 (4.17%) RIP
5 1 (4.17%) VoIP
5 1 (4.17%) Wireshark
5 1 (4.17%) xDSL
Database & Business Intelligence
1 1 (4.17%) DB2
1 1 (4.17%) SQL Server
General
1 2 (8.33%) Finance
1 2 (8.33%) German Language
1 2 (8.33%) Italian Language
1 2 (8.33%) Pharmaceutical
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
1 1 (4.17%) XML
Miscellaneous
1 8 (33.33%) Analytical Skills
2 5 (20.83%) Data Centre
3 4 (16.67%) Driving Licence
3 4 (16.67%) Fat Client
3 4 (16.67%) Thin Client
Operating Systems
1 13 (54.17%) Windows
2 7 (29.17%) Windows 7
2 7 (29.17%) Windows Server
3 6 (25.00%) Windows Server 2008
3 6 (25.00%) Windows Server 2012
4 2 (8.33%) Linux
5 1 (4.17%) Solaris
5 1 (4.17%) Unix
5 1 (4.17%) Windows Server 2003
Processes & Methodologies
1 9 (37.50%) ITIL
2 4 (16.67%) Mentoring
3 3 (12.50%) Disaster Recovery
3 3 (12.50%) Incident Management
3 3 (12.50%) Malware Detection/Protection
3 3 (12.50%) Problem Management
3 3 (12.50%) Root Cause Analysis
4 2 (8.33%) Change Management
4 2 (8.33%) Service Delivery
5 1 (4.17%) Business Continuity
5 1 (4.17%) Configuration Management
5 1 (4.17%) Content Management
5 1 (4.17%) CRM
5 1 (4.17%) Document Management
5 1 (4.17%) Enterprise Content Management
5 1 (4.17%) ERP
5 1 (4.17%) Load Balancing
5 1 (4.17%) Network Management
5 1 (4.17%) SDLC
5 1 (4.17%) Workflow
Programming Languages
1 2 (8.33%) Java
1 2 (8.33%) SQL
2 1 (4.17%) C++
2 1 (4.17%) JavaScript
2 1 (4.17%) PL/SQL
Qualifications
1 4 (16.67%) Microsoft Certification
2 3 (12.50%) CCNA
2 3 (12.50%) Cisco Certification
2 3 (12.50%) MCSE
3 2 (8.33%) ITIL Certification
4 1 (4.17%) CCNP
4 1 (4.17%) Degree
4 1 (4.17%) HND
4 1 (4.17%) ITIL Foundation Certificate
4 1 (4.17%) JNCIA
4 1 (4.17%) JNCIS
4 1 (4.17%) MCSA
4 1 (4.17%) MCT
Quality Assurance & Compliance
1 3 (12.50%) SLA
2 2 (8.33%) Disclosure Scotland
2 2 (8.33%) QA
System Software
1 11 (45.83%) Active Directory
2 5 (20.83%) VMware Infrastructure
3 4 (16.67%) Terminal Services
4 2 (8.33%) Terminal Server
4 2 (8.33%) Virtual Servers
Systems Management
1 7 (29.17%) SCCM
2 1 (4.17%) Backup Exec
2 1 (4.17%) Iperf
2 1 (4.17%) SCOM
2 1 (4.17%) SCSM
Vendors
1 6 (25.00%) Microsoft
2 5 (20.83%) VMware
3 3 (12.50%) Apple
3 3 (12.50%) Cisco
3 3 (12.50%) Citrix
4 2 (8.33%) JD Edwards
4 2 (8.33%) Lotus
5 1 (4.17%) Draytek
5 1 (4.17%) Juniper
5 1 (4.17%) Oracle
5 1 (4.17%) Symantec
Glasgow
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £26000.00 per annum
Posted: 4 days ago
Glasgow
Cathcart Associates
Salary: Benefits
Posted: 15 days ago