The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 161 152 131
Rank change year-on-year
-9 -21
Permanent jobs requiring a Technical Support 7 26 26
As % of all permanent IT jobs located in Scotland 0.22% 0.69% 0.80%
As % of the Job Titles category 0.24% 0.73% 0.84%
Number of salaries quoted 5 20 13
Average salary £28,000 £27,500 £35,000
Average salary % change year-on-year
+1.81% -21.42%
90% offered a salary of more than £26,000 £21,000 £24,400
10% offered a salary of more than £30,000 £35,000 £48,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2943 3586 3110
As % of all permanent IT jobs located in Scotland 93.46% 95.14% 95.84%
Number of salaries quoted 1888 2358 2020
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £60,000 £56,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Scotland region.

Technical Support Salary Trend in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fife - 3 £28,000 -
Stirling -1 1 - -
Edinburgh -2 1 £30,000 +9.09% 3
Glasgow -3 1 - - 1
Argyll and Bute - 1 £27,500 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 2 July 2015, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (36.84%) Windows
2 5 (26.32%) DNS
2 5 (26.32%) Cisco
2 5 (26.32%) Microsoft
2 5 (26.32%) Linux
3 4 (21.05%) SQL
3 4 (21.05%) Active Directory
4 3 (15.79%) Internet
4 3 (15.79%) CCNA
4 3 (15.79%) Cisco Certification
4 3 (15.79%) Java
4 3 (15.79%) CRM
4 3 (15.79%) Degree
4 3 (15.79%) Mentoring
5 2 (10.53%) Network Design
5 2 (10.53%) Hyper-V
5 2 (10.53%) Data Analysis
5 2 (10.53%) ERP
5 2 (10.53%) SMTP
5 2 (10.53%) Oracle
5 2 (10.53%) SQL Server
5 2 (10.53%) COM
5 2 (10.53%) XML
5 2 (10.53%) UNIX
5 2 (10.53%) SLA
5 2 (10.53%) HTTP
5 2 (10.53%) Firewall
6 1 (5.26%) Management Information System
6 1 (5.26%) Wireless
6 1 (5.26%) Finance

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 2 July 2015, IT jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) IIS
1 1 (5.26%) NetWeaver
1 1 (5.26%) Joomla!
Applications
1 1 (5.26%) MS Excel
Business Applications
1 1 (5.26%) JDE EnterpriseOne
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 5 (26.32%) DNS
2 3 (15.79%) Internet
3 2 (10.53%) SMTP
3 2 (10.53%) HTTP
3 2 (10.53%) Firewall
4 1 (5.26%) Wireless
4 1 (5.26%) Intrusion Detection
4 1 (5.26%) LLU
4 1 (5.26%) Network Security
4 1 (5.26%) MRTG
4 1 (5.26%) Cisco Nexus
4 1 (5.26%) Multicast
4 1 (5.26%) TCP/IP
4 1 (5.26%) VPN
4 1 (5.26%) DHCP
4 1 (5.26%) Ethernet
4 1 (5.26%) ADSL
4 1 (5.26%) LAN
4 1 (5.26%) VoIP
4 1 (5.26%) WAN
Database & Business Intelligence
1 2 (10.53%) SQL Server
2 1 (5.26%) DB2
2 1 (5.26%) Data Mining
2 1 (5.26%) SAP HANA
2 1 (5.26%) Relational Database
2 1 (5.26%) MaxDB
2 1 (5.26%) MySQL
General
1 1 (5.26%) Finance
1 1 (5.26%) Automotive
1 1 (5.26%) Legal
1 1 (5.26%) Manufacturing
1 1 (5.26%) Marketing
1 1 (5.26%) German Language
Libraries, Frameworks & Software Standards
1 2 (10.53%) COM
1 2 (10.53%) XML
2 1 (5.26%) SAP Basis
2 1 (5.26%) jQuery
2 1 (5.26%) CSS3
2 1 (5.26%) CSS
2 1 (5.26%) HTML
2 1 (5.26%) .NET
Miscellaneous
1 1 (5.26%) Management Information System
1 1 (5.26%) Streaming Video
1 1 (5.26%) Computer Science
1 1 (5.26%) Life Science
1 1 (5.26%) Analytical Skills
1 1 (5.26%) Data Centre
Operating Systems
1 7 (36.84%) Windows
2 5 (26.32%) Linux
3 2 (10.53%) UNIX
4 1 (5.26%) AIX
4 1 (5.26%) Windows Server 2003
4 1 (5.26%) Windows Server 2008
4 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 3 (15.79%) CRM
1 3 (15.79%) Mentoring
2 2 (10.53%) ERP
2 2 (10.53%) Network Design
2 2 (10.53%) Data Analysis
3 1 (5.26%) Business Analysis
3 1 (5.26%) Data Protection
3 1 (5.26%) Product Management
3 1 (5.26%) Customer Engagement
3 1 (5.26%) SAP Security
3 1 (5.26%) Business Analytics
3 1 (5.26%) Analytics
3 1 (5.26%) Technical Analysis
3 1 (5.26%) SOA
3 1 (5.26%) Business Intelligence
3 1 (5.26%) Project Management
3 1 (5.26%) Disaster Recovery
3 1 (5.26%) Information Security
3 1 (5.26%) Asset Management
3 1 (5.26%) Ethical Hacking
Programming Languages
1 4 (21.05%) SQL
2 3 (15.79%) Java
3 1 (5.26%) JavaScript
3 1 (5.26%) PHP
3 1 (5.26%) VB.NET
3 1 (5.26%) C#
Qualifications
1 3 (15.79%) CCNA
1 3 (15.79%) Cisco Certification
1 3 (15.79%) Degree
2 1 (5.26%) CCENT
2 1 (5.26%) SAP Certification
2 1 (5.26%) HND
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) ISO/IEC 27001
2 1 (5.26%) Data Quality
2 1 (5.26%) ISO 9000
System Software
1 4 (21.05%) Active Directory
2 2 (10.53%) Hyper-V
3 1 (5.26%) vSphere
Vendors
1 5 (26.32%) Cisco
1 5 (26.32%) Microsoft
2 2 (10.53%) Oracle
3 1 (5.26%) SAP
3 1 (5.26%) Citrix
3 1 (5.26%) Juniper
3 1 (5.26%) JD Edwards
3 1 (5.26%) CheckPoint
3 1 (5.26%) Salesforce.com
3 1 (5.26%) VMware
3 1 (5.26%) SolarWinds
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 13 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £20000 per annum
Posted: 13 hours ago
Edinburgh, Midlothian
CGI
Salary: £25000 - £30000 per annum + Benefits
Posted: 20 days ago
Glasgow
Cathcart Associates
Posted: 24 days ago