The first table below looks at the demand for WFM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited WFM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Workforce Management (WFM)
Rank 723 784 759
Rank change year-on-year
+61 -25
Permanent jobs citing WFM 118 82 91
As % of all permanent IT jobs located in England 0.117% 0.072% 0.077%
As % of the Processes & Methodologies category 0.152% 0.097% 0.105%
Number of salaries quoted 82 59 79
Average salary £40,000 £43,750 £52,500
Average salary % change year-on-year
-8.57% -16.66%
90% offered a salary of more than £24,500 £22,500 £29,000
10% offered a salary of more than £76,500 £70,000 £75,000
UK excluding London average salary £37,500 £45,000 £47,500
% change year-on-year
-16.66% -5.26%
All Processes & Methodologies
England
Permanent IT job ads with a match in the
Processes & Methodologies category
77473 84750 86518
As % of all permanent IT jobs located in England 76.60% 74.76% 73.44%
Number of salaries quoted 64240 72541 72957
Average salary £46,000 £47,500 £47,500
Average salary % change year-on-year
-3.15% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £71,500 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
WFM
UK

WFM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing WFM across the England region as a proportion of the total demand within the Processes & Methodologies category.

England WFM Jobs Demand Trend

WFM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing WFM across the England region.

England WFM Salary Trend

WFM
Salary Histogram

This chart provides a salary histogram for IT jobs citing WFM across the England region over the 3 months to 24 May 2013.

England WFM Salary Histogram

WFM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing WFM within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South East +32 39 £37,500 -37.50%
London +60 32 £73,750 +73.52%
North West +10 12 £40,000 -36.00%
South West +6 8 £36,500 +7.35%
East of England +4 8 £26,750 -33.12%
West Midlands -23 7 £55,000 -21.42%
East Midlands -2 2 £26,712 -
Yorkshire -10 2 £40,250 +78.88%
North East +2 1 £29,000 -
WFM
UK

WFM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region citing WFM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited WFM.

1 60 (28.17%) IVR
2 58 (27.23%) MS Excel
3 51 (23.94%) Finance
4 49 (23.00%) Oracle
5 46 (21.60%) SQL Server
6 45 (21.13%) Windows
7 44 (20.66%) SAP
7 44 (20.66%) Cisco
8 41 (19.25%) Avaya
9 40 (18.78%) SQL
10 39 (18.31%) C#
11 36 (16.90%) .NET
12 33 (15.49%) IP Telephony
13 31 (14.55%) Microsoft
13 31 (14.55%) VoIP
14 30 (14.08%) MS Office
15 29 (13.62%) Degree
16 28 (13.15%) Genesys
16 28 (13.15%) CTI
16 28 (13.15%) SLA
17 26 (12.21%) Cisco Certification
17 26 (12.21%) Telecoms
18 25 (11.74%) CCNA
19 21 (9.859%) HTML
19 21 (9.859%) Verint
20 20 (9.390%) MS PowerPoint
20 20 (9.390%) JavaScript
20 20 (9.390%) MS Project
20 20 (9.390%) MS Visio
20 20 (9.390%) CMS

WFM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region citing WFM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited WFM. Up to 20 skills are shown per category.

Application Development
1 36 (16.90%) .NET
2 21 (9.859%) HTML
3 19 (8.920%) XML
4 17 (7.981%) ASP.NET
5 13 (6.103%) Web Services
6 11 (5.164%) HTML5
6 11 (5.164%) Middleware
7 10 (4.695%) Silverlight
8 9 (4.225%) SAP Basis
9 4 (1.878%) COM
10 3 (1.408%) DCOM
10 3 (1.408%) CSS
10 3 (1.408%) ASP
11 2 (0.939%) WSDL
11 2 (0.939%) VXML
11 2 (0.939%) MFC
11 2 (0.939%) SOAP
11 2 (0.939%) XSLT
11 2 (0.939%) jQuery
11 2 (0.939%) WCF
Application Platforms
1 20 (9.390%) CMS
2 7 (3.286%) SAP Portal
2 7 (3.286%) SharePoint
3 2 (0.939%) NetWeaver
3 2 (0.939%) BizTalk Server
3 2 (0.939%) Apache
3 2 (0.939%) Lync
4 1 (0.469%) Lotus Notes
4 1 (0.469%) MS Exchange
Applications
1 58 (27.23%) MS Excel
2 30 (14.08%) MS Office
3 20 (9.390%) MS PowerPoint
3 20 (9.390%) MS Project
3 20 (9.390%) MS Visio
4 1 (0.469%) Spreadsheet
Business Applications
1 11 (5.164%) SAP CRM
2 2 (0.939%) Maximo
2 2 (0.939%) Oracle EBS
2 2 (0.939%) Cognos Business Intelligence
3 1 (0.469%) SAP Oil and Gas
3 1 (0.469%) Taleo
3 1 (0.469%) Oracle ERP
3 1 (0.469%) SAP PM
Communications & Networking
1 33 (15.49%) IP Telephony
2 31 (14.55%) VoIP
3 28 (13.15%) CTI
4 15 (7.042%) Unified Communications
5 12 (5.634%) SMS
5 12 (5.634%) LAN
6 10 (4.695%) Wireless
6 10 (4.695%) ISDN
6 10 (4.695%) TCP/IP
7 9 (4.225%) Firewall
8 7 (3.286%) Q.931
8 7 (3.286%) QSIG
8 7 (3.286%) DPNSS
8 7 (3.286%) Ethernet
8 7 (3.286%) ATM
8 7 (3.286%) HTTPS
8 7 (3.286%) SSL
9 4 (1.878%) Wi-Fi
9 4 (1.878%) 3G
9 4 (1.878%) MPLS
Database & Business Intelligence
1 46 (21.60%) SQL Server
2 14 (6.573%) SQL Server 2005
3 9 (4.225%) SQL Server Reporting Services
4 8 (3.756%) SQL Server 2008
5 7 (3.286%) BusinessObjects Web Intelligence
5 7 (3.286%) Oracle 8/8i
5 7 (3.286%) SAP BW
5 7 (3.286%) GIS
6 4 (1.878%) Crystal Reports
7 3 (1.408%) SQL Server 2012
7 3 (1.408%) DB2
8 2 (0.939%) Data Warehouse
8 2 (0.939%) MySQL
9 1 (0.469%) SQL Server Integration Services
9 1 (0.469%) Oracle BI EE
9 1 (0.469%) OLAP
9 1 (0.469%) MS Access
Development Applications
1 7 (3.286%) NWDI
2 3 (1.408%) Visual Studio
3 2 (0.939%) Subversion
General
1 51 (23.94%) Finance
2 26 (12.21%) Telecoms
3 18 (8.451%) Marketing
4 16 (7.512%) Back Office
5 15 (7.042%) Retail
6 10 (4.695%) Billing
7 7 (3.286%) Manufacturing
8 5 (2.347%) French Language
8 5 (2.347%) Front Office
9 3 (1.408%) German Language
9 3 (1.408%) Italian Language
9 3 (1.408%) Spanish Language
9 3 (1.408%) Dutch Language
9 3 (1.408%) Electronics
10 2 (0.939%) Investment Banking
10 2 (0.939%) Multimedia
10 2 (0.939%) Banking
10 2 (0.939%) Legal
10 2 (0.939%) Advertising
11 1 (0.469%) Local Government
Job Titles
1 53 (24.88%) Consultant
2 20 (9.390%) Analyst
3 19 (8.920%) Support Engineer
4 15 (7.042%) Systems Engineer
5 14 (6.573%) SAP Consultant
5 14 (6.573%) Architect
6 13 (6.103%) Senior Consultant
6 13 (6.103%) Solutions Architect
6 13 (6.103%) Technical Consultant
7 12 (5.634%) Developer
8 10 (4.695%) Telephony Engineer
8 10 (4.695%) Systems Support
8 10 (4.695%) Technical Specialist
8 10 (4.695%) Systems Support Engineer
9 9 (4.225%) Genesys Consultant
9 9 (4.225%) Management Consultant
10 8 (3.756%) VoIP Engineer
10 8 (3.756%) IP Engineer
10 8 (3.756%) IP Telephony Engineer
11 7 (3.286%) Senior Genesys Consultant
Miscellaneous
1 60 (28.17%) IVR
2 16 (7.512%) Video Conferencing
3 14 (6.573%) Speech Recognition
4 11 (5.164%) Management Information System
5 9 (4.225%) SaaS
6 6 (2.817%) Mobile App
7 5 (2.347%) Social Media
8 4 (1.878%) iPhone
9 3 (1.408%) Enterprise Software
9 3 (1.408%) Blog
9 3 (1.408%) Social Network
9 3 (1.408%) Computer Science
9 3 (1.408%) EPoS
10 2 (0.939%) Mathematics
10 2 (0.939%) Open Source
10 2 (0.939%) Data Conversion
11 1 (0.469%) Mainframe
11 1 (0.469%) Blackberry
11 1 (0.469%) Chip and PIN
Operating Systems
1 45 (21.13%) Windows
2 14 (6.573%) UNIX
3 13 (6.103%) Windows Server 2008
4 9 (4.225%) Android
4 9 (4.225%) Windows Server 2003
5 7 (3.286%) Windows 2000
5 7 (3.286%) AIX
6 6 (2.817%) Windows Mobile
7 3 (1.408%) Windows XP
8 1 (0.469%) Apple iOS
8 1 (0.469%) BlackBerry OS
8 1 (0.469%) Solaris
8 1 (0.469%) Linux
8 1 (0.469%) VMS
Processes & Methodologies
1 17 (7.981%) CRM
2 16 (7.512%) BCP
3 13 (6.103%) Change Management
3 13 (6.103%) Asset Management
4 12 (5.634%) Service Management
4 12 (5.634%) Quality Management
4 12 (5.634%) Knowledge Management
5 11 (5.164%) Continuous Improvement
5 11 (5.164%) Root Cause Analysis
6 10 (4.695%) Project Management
6 10 (4.695%) Business Intelligence
6 10 (4.695%) E-Commerce
7 9 (4.225%) Time Management
7 9 (4.225%) OO
8 8 (3.756%) ITIL
8 8 (3.756%) OOD
9 7 (3.286%) Customer Engagement
9 7 (3.286%) User Acceptance Testing
9 7 (3.286%) Test Management
9 7 (3.286%) Workforce Management Optimization
Programming Languages
1 40 (18.78%) SQL
2 39 (18.31%) C#
3 20 (9.390%) JavaScript
4 17 (7.981%) Java
5 13 (6.103%) T-SQL
6 7 (3.286%) VB
6 7 (3.286%) C++
6 7 (3.286%) ABAP
7 6 (2.817%) VB6
7 6 (2.817%) VB.NET
8 3 (1.408%) PHP
9 2 (0.939%) C
10 1 (0.469%) Ruby
10 1 (0.469%) PL/SQL
10 1 (0.469%) Python
Qualifications
1 29 (13.62%) Degree
2 26 (12.21%) Cisco Certification
3 25 (11.74%) CCNA
4 15 (7.042%) CCVP
5 11 (5.164%) Microsoft Certification
5 11 (5.164%) Avaya Certification
6 10 (4.695%) MCSE
6 10 (4.695%) MCSA
6 10 (4.695%) HND
6 10 (4.695%) MCITP
7 2 (0.939%) MBA
7 2 (0.939%) PhD
8 1 (0.469%) MCP
8 1 (0.469%) CCA
Quality Assurance & Compliance
1 28 (13.15%) SLA
2 7 (3.286%) QA
3 3 (1.408%) GCP
System Software
1 7 (3.286%) vSphere
1 7 (3.286%) VMware ESX
2 4 (1.878%) Active Directory
Systems Management
1 16 (7.512%) Cisco CUCM
1 16 (7.512%) Cisco UCCE
2 1 (0.469%) Systems Management Server (SMS)
Vendors
1 49 (23.00%) Oracle
2 44 (20.66%) SAP
2 44 (20.66%) Cisco
3 41 (19.25%) Avaya
4 31 (14.55%) Microsoft
5 28 (13.15%) Genesys
6 21 (9.859%) Verint
7 16 (7.512%) Polycom
8 14 (6.573%) Nortel
9 10 (4.695%) Business Objects
10 7 (3.286%) Citrix
10 7 (3.286%) VMware
11 6 (2.817%) Salesforce.com
11 6 (2.817%) Syclo
12 4 (1.878%) Cognizant
12 4 (1.878%) Siebel
12 4 (1.878%) Sybase
13 2 (0.939%) IBM
13 2 (0.939%) Cognos
14 1 (0.469%) iRise
Surrey
Experience of operational and technology within a contact centre environment Expert knowledge of Avaya IP telephony infrastructure with extensive experience of Communications Manager, Sessions manager, Experience Portal, Application...
FIRST POINT IT RESOURCING
Salary: £50000 - £60000 per annum + Excellent Benefits
Posted: 21 May 2013
Surrey, South East
Contact Centre and Telephony Engineer - GLOBAL .COM!!! Surrey - £50-60K DOEA fantastic opportunity has arisen for a Contact Centre and Telephony Engineer to join one of the UK'...
NFP Group Ltd
Salary: £50000 - £60000 per annum + Excellent Benefits
Posted: 22 May 2013
Oxfordshire, South East
No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age...
TRG
Salary: 40000-45000 Per Annum Excellent
Posted: 13 May 2013
Swindon, Wiltshire
Technical Skills Crystal Reports MSSQL 2005, 2008 TSQL (demonstrable use of Stored procedures, Triggers etc.) Some VB6 and/or C# knowledge .NET 3.5/4.0 XML Main...
Emponics Ltd
Salary: £35000 - £38000 per annum + bens
Posted: 24 May 2013
Swindon, Wiltshire
Experienced in change management procedures... Experienced in all relevant phases of software testing and validation... Technical Skills MSSQL 2005, 2008 (2012 would be an added bonus) Transact SQL (...
Emponics Ltd
Salary: £35000 - £38000 per annum + bens
Posted: 24 May 2013
Swindon, Wiltshire
Developer with strong SQL Server and crystal reports. Our client, a leading developer of workforce management software solutions are seeking a Developer with strong SQL Server experience to...
Pertemps IT
Salary: £30,000 - £37,000
Posted: 23 May 2013
Supply Chain and Logistics in Cheshire, North...
The role requires first-class client facing skills and customer engagement experience; with a clear ability to connect with your customers to achieve service levels and to formulate...
IS Recruitment Ltd
Posted: 15 May 2013
Fareham, Hampshire
Skills: (EPOS, Project Manager, Retail Systems, Retail Applications, Service Delivery, Payment Systems, Sales Audit, Merchandising, Consumer Management) My client is a Huge International Retailer who is seeking a...
Computer People
Posted: 20 May 2013
Bromley, South East
Brokering agreement across multiple MSPs where shared infrastructure components are used by different programmesProvide a consultation service to the Enterprise Technology Services organisation to pre-empt issues in...
Hays Specialist Recruitment
Salary: £70000.00 - £80000.00 per annum + Bonus, Full Benefits
Posted: 1 May 2013
Hampshire
SOFTWARE AS A SERVICE - MARJOR ACCOUNTS DISTRICT MANAGER UP TO £45K BASE - DOUBLE OTE + £5K CAR ALLOWANCE + BENEFITS. THE ROLE: Your purpose will be to deliver against the...
Lorien Resourcing
Salary: £35000 - £45000 per annum + Double OTE + £5k Car + Benefits
Posted: 23 May 2013