The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 88 116 110
Rank change year-on-year
+28 -6
Permanent jobs citing SLA 3226 2555 2780
As % of all permanent IT jobs located in England 3.11% 2.54% 2.58%
As % of the Quality Assurance & Compliance category 29.70% 25.17% 25.52%
Number of salaries quoted 2533 2027 2247
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £64,200 £60,000 £65,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10861 10149 10894
As % of all permanent IT jobs located in England 10.49% 10.09% 10.12%
Number of salaries quoted 8583 7838 8987
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 24 December 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +43 1050 £42,500 -5.55% 66
South East +19 853 £35,000 -4.76% 57
East of England +33 291 £40,000 +0.62% 20
Yorkshire +25 288 £32,000 +9.40% 24
North West +51 247 £35,000 +1.44% 18
South West -30 196 £36,000 +2.85% 19
West Midlands -14 183 £32,500 +13.04% 13
East Midlands +46 109 £27,500 -8.33% 13
North East -10 19 £26,000 -23.35% 4
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2679 (42.64%) ITIL
2 2235 (35.57%) Windows
3 1968 (31.32%) Microsoft
4 1386 (22.06%) Finance
5 1331 (21.18%) Service Delivery
6 1282 (20.40%) Active Directory
7 1098 (17.48%) MS Excel
8 1069 (17.01%) SQL
9 1021 (16.25%) VMware
10 1018 (16.20%) Cisco
11 975 (15.52%) Service Management
12 969 (15.42%) MS Office
13 785 (12.49%) SQL Server
14 778 (12.38%) MS Exchange
15 722 (11.49%) Linux
16 703 (11.19%) Degree
17 695 (11.06%) Analytical Skills
18 679 (10.81%) Change Management
19 673 (10.71%) Firewall
20 664 (10.57%) Citrix
21 653 (10.39%) VMware Infrastructure
22 640 (10.19%) Windows Server 2008
23 616 (9.80%) Windows 7
24 615 (9.79%) Telecoms
25 613 (9.76%) Oracle
26 581 (9.25%) Incident Management
27 549 (8.74%) Cisco Certification
28 543 (8.64%) TCP/IP
29 540 (8.59%) Problem Management
30 525 (8.36%) DNS

SLA
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 778 (12.38%) MS Exchange
2 315 (5.01%) Exchange Server 2010
3 282 (4.49%) SharePoint
4 212 (3.37%) Exchange Server 2007
5 205 (3.26%) IIS
6 173 (2.75%) Lync
7 163 (2.59%) Exchange Server 2003
8 124 (1.97%) Exchange Server 2013
9 115 (1.83%) Apache
10 104 (1.66%) Tomcat
11 78 (1.24%) Blackberry Enterprise Server
12 57 (0.91%) WebLogic
13 55 (0.88%) Office Communications Server
14 52 (0.83%) SharePoint 2010
15 46 (0.73%) CMS
16 42 (0.67%) JBoss
16 42 (0.67%) IBM Notes
17 34 (0.54%) SharePoint 2013
18 30 (0.48%) SAS
19 24 (0.38%) WebSphere
Applications
1 1098 (17.48%) MS Excel
2 969 (15.42%) MS Office
3 149 (2.37%) MS PowerPoint
4 94 (1.50%) MS Visio
5 47 (0.75%) MS Project
6 16 (0.25%) Spreadsheet
7 7 (0.11%) Adobe Creative Suite
8 6 (0.095%) Acrobat
9 4 (0.064%) Photoshop
10 3 (0.048%) FastStats
10 3 (0.048%) InfoPath
11 2 (0.032%) Maya
11 2 (0.032%) 3ds Max
11 2 (0.032%) Mathematica
11 2 (0.032%) InDesign
11 2 (0.032%) PrintSoft PReS
11 2 (0.032%) SPSS
11 2 (0.032%) PowerPivot
12 1 (0.016%) S-PLUS
12 1 (0.016%) Quicktime
Business Applications
1 64 (1.02%) Oracle EBS
2 60 (0.95%) Dynamics CRM
3 54 (0.86%) Oracle EBS R12
4 38 (0.60%) Oracle Financials
4 38 (0.60%) SAP FI
5 35 (0.56%) Oracle Applications
5 35 (0.56%) SAP CO
6 34 (0.54%) SAP FI/CO
7 32 (0.51%) Oracle General Ledger
8 29 (0.46%) Oracle Payables
9 28 (0.45%) Remedy ITSM
10 27 (0.43%) Oracle Receivables
10 27 (0.43%) Oracle Assets
10 27 (0.43%) SAP Oil and Gas
11 23 (0.37%) Cognos Business Intelligence
12 19 (0.30%) Oracle Cash Management
12 19 (0.30%) Dynamics AX
13 14 (0.22%) Oracle 11i
13 14 (0.22%) Oracle Subledger Accounting
14 12 (0.19%) SAP EWM
Cloud Services
1 111 (1.77%) Office 365
2 52 (0.83%) SaaS
3 49 (0.78%) Amazon AWS
4 36 (0.57%) Cloud Computing
5 35 (0.56%) Microsoft Azure
6 17 (0.27%) IaaS
7 16 (0.25%) PaaS
8 4 (0.064%) Google Apps
9 2 (0.032%) Heroku
10 1 (0.016%) Taleo
10 1 (0.016%) Force.com
10 1 (0.016%) Amazon EC2
10 1 (0.016%) ElastiCache
10 1 (0.016%) Amazon ElastiCache
Communications & Networking
1 673 (10.71%) Firewall
2 543 (8.64%) TCP/IP
3 525 (8.36%) DNS
4 480 (7.64%) WAN
5 478 (7.61%) LAN
6 408 (6.49%) VPN
7 401 (6.38%) SAN
8 353 (5.62%) DHCP
9 259 (4.12%) MPLS
10 258 (4.11%) VoIP
11 247 (3.93%) Internet
12 220 (3.50%) Wireless
13 206 (3.28%) BGP
14 176 (2.80%) OSPF
15 138 (2.20%) NAS
16 133 (2.12%) SSL
17 121 (1.93%) Cisco ASA
18 114 (1.81%) VLAN
19 108 (1.72%) Ethernet
20 95 (1.51%) Wi-Fi
Database & Business Intelligence
1 785 (12.49%) SQL Server
2 224 (3.57%) SQL Server 2008
3 179 (2.85%) MySQL
4 153 (2.44%) SQL Server Integration Services
5 137 (2.18%) SQL Server 2005
6 125 (1.99%) SQL Server Reporting Services
7 122 (1.94%) Relational Database
8 108 (1.72%) Oracle Database
9 96 (1.53%) Oracle Reports
10 76 (1.21%) Data Warehouse
11 67 (1.07%) SQL Server 2012
12 65 (1.03%) SQL Server Analysis Services
13 61 (0.97%) DB2
14 51 (0.81%) Crystal Reports
15 42 (0.67%) QlikView
16 38 (0.60%) Essbase
17 37 (0.59%) Oracle Database 10g
18 36 (0.57%) Oracle Database 11g
19 31 (0.49%) MS Access
20 28 (0.45%) SQL Server 2000
Development Applications
1 57 (0.91%) JIRA
2 50 (0.80%) Team Foundation Server
2 50 (0.80%) Visual Studio
3 46 (0.73%) Git (software)
4 36 (0.57%) Subversion
5 30 (0.48%) Jenkins
6 27 (0.43%) Maven
6 27 (0.43%) Oracle Forms
7 21 (0.33%) JUnit
8 12 (0.19%) VSS/SourceSafe
9 11 (0.18%) Eclipse
10 10 (0.16%) Toad
10 10 (0.16%) Rational Performance Tester
10 10 (0.16%) SQL Server Management Studio (SSMS)
11 8 (0.13%) YourKit
11 8 (0.13%) JProfiler
11 8 (0.13%) Hudson
12 7 (0.11%) Ant
13 6 (0.095%) Oracle APEX
14 5 (0.080%) Atlassian Bamboo
General
1 1386 (22.06%) Finance
2 615 (9.79%) Telecoms
3 306 (4.87%) Retail
4 238 (3.79%) Banking
5 166 (2.64%) Legal
6 142 (2.26%) Marketing
7 111 (1.77%) Financial Institution
8 99 (1.58%) Back Office
9 93 (1.48%) Law
10 85 (1.35%) Billing
11 82 (1.31%) Advertising
12 58 (0.92%) Manufacturing
12 58 (0.92%) Front Office
13 52 (0.83%) French Language
14 36 (0.57%) German Language
15 33 (0.53%) Investment Banking
16 29 (0.46%) Local Government
17 23 (0.37%) Electronics
17 23 (0.37%) Publishing
18 15 (0.24%) Spanish Language
Job Titles
1 1499 (23.86%) Analyst
2 695 (11.06%) Service Manager
3 652 (10.38%) Support Analyst
4 557 (8.87%) Support Engineer
5 531 (8.45%) Service Analyst
6 464 (7.39%) Service Desk Analyst
7 368 (5.86%) Team Leader
8 348 (5.54%) Applications Support
9 287 (4.57%) 2nd Line Support
10 280 (4.46%) Delivery Manager
11 267 (4.25%) Services Delivery Manager
12 261 (4.15%) Administrator
13 260 (4.14%) Network Engineer
14 222 (3.53%) Consultant
15 207 (3.29%) Developer
16 195 (3.10%) Technical Support
17 187 (2.98%) 1st Line Support
18 180 (2.86%) IT Support
19 172 (2.74%) Support Manager
20 155 (2.47%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 243 (3.87%) .NET
2 160 (2.55%) HTML
3 151 (2.40%) XML
4 133 (2.12%) Web Services
5 128 (2.04%) CSS
6 99 (1.58%) ASP.NET
7 79 (1.26%) jQuery
8 73 (1.16%) J2EE
9 70 (1.11%) Middleware
10 44 (0.70%) AngularJS
11 42 (0.67%) .NET Framework
12 35 (0.56%) SOAP
13 34 (0.54%) Spring
14 32 (0.51%) HTML5
15 29 (0.46%) XSLT
16 28 (0.45%) Ajax
17 27 (0.43%) Twitter Bootstrap
18 26 (0.41%) WCF
19 23 (0.37%) Java EE
20 21 (0.33%) Hibernate
Miscellaneous
1 695 (11.06%) Analytical Skills
2 292 (4.65%) Management Information System
3 217 (3.45%) Blackberry
4 144 (2.29%) Computer Science
5 128 (2.04%) Clustering
6 110 (1.75%) Video Conferencing
7 106 (1.69%) Statistics
8 100 (1.59%) Replication
9 98 (1.56%) Mathematics
10 85 (1.35%) Fat Client
10 85 (1.35%) Thin Client
11 69 (1.10%) iPhone
12 68 (1.08%) Performance Metrics
13 61 (0.97%) Enterprise Software
14 57 (0.91%) Open Source
15 56 (0.89%) CMDB
16 45 (0.72%) User Experience
17 43 (0.68%) Mainframe
18 40 (0.64%) Life Science
18 40 (0.64%) Smartphone
Operating Systems
1 2235 (35.57%) Windows
2 722 (11.49%) Linux
3 640 (10.19%) Windows Server 2008
4 616 (9.80%) Windows 7
5 461 (7.34%) Windows Server 2003
6 450 (7.16%) UNIX
7 405 (6.45%) Windows XP
8 276 (4.39%) Windows Server 2012
9 229 (3.64%) Windows 8
10 144 (2.29%) Solaris
11 142 (2.26%) Windows Vista
12 86 (1.37%) Red Hat Enterprise Linux
13 74 (1.18%) AIX
14 56 (0.89%) CentOS
15 51 (0.81%) Windows 2000 Server
16 49 (0.78%) Android
17 44 (0.70%) Ubuntu
18 41 (0.65%) SUSE
19 38 (0.60%) Mac OS X
20 35 (0.56%) Windows 2000
Processes & Methodologies
1 2679 (42.64%) ITIL
2 1331 (21.18%) Service Delivery
3 975 (15.52%) Service Management
4 679 (10.81%) Change Management
5 581 (9.25%) Incident Management
6 540 (8.59%) Problem Management
7 476 (7.58%) Project Management
8 380 (6.05%) Mentoring
9 324 (5.16%) Continuous Improvement
10 290 (4.62%) Root Cause Analysis
11 283 (4.50%) Disaster Recovery
12 261 (4.15%) Agile Software Development
13 252 (4.01%) CRM
13 252 (4.01%) Coaching
14 244 (3.88%) Line Management
15 243 (3.87%) PRINCE2
16 241 (3.84%) ITSM
17 229 (3.64%) Time Management
18 223 (3.55%) Stakeholder Management
19 217 (3.45%) Change Control
Programming Languages
1 1069 (17.01%) SQL
2 291 (4.63%) Java
3 201 (3.20%) C#
4 167 (2.66%) JavaScript
5 163 (2.59%) T-SQL
6 132 (2.10%) PL/SQL
7 130 (2.07%) PowerShell
8 121 (1.93%) C
9 101 (1.61%) Shell Script
10 72 (1.15%) Perl
11 67 (1.07%) VB
12 56 (0.89%) PHP
13 51 (0.81%) Bash Shell
14 42 (0.67%) Python
15 39 (0.62%) C++
16 33 (0.53%) ABAP
17 27 (0.43%) VB.NET
18 24 (0.38%) VBA
19 22 (0.35%) JCL
20 16 (0.25%) VBScript
Qualifications
1 703 (11.19%) Degree
2 549 (8.74%) Cisco Certification
3 512 (8.15%) Microsoft Certification
4 426 (6.78%) CCNA
5 406 (6.46%) Security Cleared
6 367 (5.84%) ITIL Certification
7 290 (4.62%) SC Cleared
8 279 (4.44%) MCSE
9 260 (4.14%) MCP
10 197 (3.14%) CCNP
11 170 (2.71%) MCSA
12 139 (2.21%) MCITP
13 112 (1.78%) ITIL Foundation Certificate
14 75 (1.19%) MCTS
15 71 (1.13%) VMware Certified Professional (VCP)
16 61 (0.97%) DV Cleared
17 58 (0.92%) A+ Certification
18 56 (0.89%) HND
19 51 (0.81%) PMI Certification
20 37 (0.59%) Citrix Certification
Quality Assurance & Compliance
1 135 (2.15%) QA
2 88 (1.40%) ISO/IEC 27001
3 37 (0.59%) ISO 9001
3 37 (0.59%) PCI DSS
4 33 (0.53%) Sarbanes-Oxley
5 20 (0.32%) COBIT
6 5 (0.080%) Data Quality
7 4 (0.064%) HL7
8 3 (0.048%) ISO/IEC 17799
9 2 (0.032%) ISO/IEC 20000
10 1 (0.016%) GAMP
10 1 (0.016%) ISO 9000
10 1 (0.016%) GxP
10 1 (0.016%) DICOM
System Software
1 1282 (20.40%) Active Directory
2 653 (10.39%) VMware Infrastructure
3 222 (3.53%) Hyper-V
4 218 (3.47%) XenApp
5 196 (3.12%) vSphere
6 106 (1.69%) VMware ESX
7 95 (1.51%) VMware ESXi
8 89 (1.42%) Terminal Services
9 83 (1.32%) XenDesktop
10 58 (0.92%) Firmware
11 42 (0.67%) Oracle RAC
12 36 (0.57%) XenServer
13 30 (0.48%) vCloud
14 29 (0.46%) NFS
15 25 (0.40%) UAG
16 23 (0.37%) Citrix Presentation Server
16 23 (0.37%) Microsoft Virtual Server
17 21 (0.33%) Microsoft App-V
18 19 (0.30%) VMware Server
19 17 (0.27%) Forefront TMG
Systems Management
1 209 (3.33%) SCCM
2 123 (1.96%) SCOM
3 104 (1.66%) Backup Exec
4 95 (1.51%) Norton AntiVirus
5 93 (1.48%) Nagios
6 86 (1.37%) NetBackup
7 76 (1.21%) Puppet
8 45 (0.72%) WSUS
9 44 (0.70%) HP SIM
10 42 (0.67%) OpenView
11 41 (0.65%) Cisco UCCX
12 33 (0.53%) Symantec Endpoint Protection
13 30 (0.48%) Cisco CUCM
14 28 (0.45%) Opsview
15 26 (0.41%) HP Data Protector
16 25 (0.40%) HP NNM
17 24 (0.38%) Tivoli
17 24 (0.38%) Zenoss
18 23 (0.37%) Systems Management Server (SMS)
19 19 (0.30%) Symantec Enterprise Vault
Vendors
1 1968 (31.32%) Microsoft
2 1021 (16.25%) VMware
3 1018 (16.20%) Cisco
4 664 (10.57%) Citrix
5 613 (9.76%) Oracle
6 451 (7.18%) HP
7 287 (4.57%) Juniper
8 241 (3.84%) Symantec
9 189 (3.01%) NetApp
10 185 (2.94%) CheckPoint
11 167 (2.66%) Remedy
12 165 (2.63%) SAP
13 151 (2.40%) SolarWinds
14 144 (2.29%) IBM
15 134 (2.13%) Red Hat
16 131 (2.08%) Dell
17 126 (2.01%) F5
18 122 (1.94%) EMC
19 117 (1.86%) Avaya
20 89 (1.42%) McAfee
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £28000 per annum + Benefirs
Posted: 4 hours ago
London
Salt
Salary: £30000 - £33000 per annum + Bonus, Pension, Healthcare + Package
Posted: 13 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 15 hours ago
Bristol
Multicom
Salary: £28,000 - £35,000
Posted: Yesterday
York, North Yorkshire
Authentic Recruitment
Salary: £20k - 25k per year + Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £23000 - £38000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £30k - 38k per year
Posted: 3 days ago
Reading, Berkshire
Vodafone
Posted: 3 days ago
South East
Vodafone
Posted: 3 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £32000.00 - £38000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £25000 - £30000 per annum
Posted: 3 days ago
South East London
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 3 days ago
Chippenham, Wiltshire
FT Select
Salary: From £33,000 to £37,000 per annum plus benefits
Posted: 3 days ago
Slough, Berkshire
FT Select
Salary: From £40,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 3 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + £7,200 Car allowance +15% bonus
Posted: 3 days ago
Leeds, West Yorkshire
Vertical IT
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 3 days ago
Reading, Berkshire
I.T. Skillfinder
Salary: £32500 - £37500 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 3 days ago
London
ANSON MCCADE
Salary: From £65,000 to £90,000 per annum plus competitive package
Posted: 3 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Bonus + Car & Benefits
Posted: 3 days ago