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The first table below looks at the demand for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the England region.
|
3 months to 20 May 2013 |
Same period 2012 |
Same period 2011 |
| Service Level Agreement (SLA) |
| Rank |
107 |
128 |
148 |
| Rank change year-on-year |
|
| Permanent jobs citing SLA |
2536 |
2299 |
1992 |
| As % of all permanent IT jobs located in England |
2.525% |
2.022% |
1.728% |
| As % of the Quality Assurance & Compliance category |
25.46% |
22.29% |
21.38% |
| Number of salaries quoted |
2071 |
1923 |
1636 |
| Average salary |
£40,000 |
£40,000 |
£38,000 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£22,000 |
£23,000 |
£23,000 |
| 10% offered a salary of more than |
£62,500 |
£60,000 |
£61,900 |
| UK excluding London average salary |
£35,000 |
£36,000 |
£35,000 |
| % change year-on-year |
|
All Quality Assurance & Compliance England |
Permanent IT job ads with a match in the Quality Assurance & Compliance category |
9961 |
10313 |
9318 |
| As % of all permanent IT jobs located in England |
9.919% |
9.069% |
8.085% |
| Number of salaries quoted |
8127 |
8584 |
7727 |
| Average salary |
£45,000 |
£45,000 |
£45,000 |
| 90% offered a salary of more than |
£27,500 |
£28,000 |
£29,000 |
| 10% offered a salary of more than |
£70,000 |
£72,500 |
£72,500 |
| UK excluding London average salary |
£40,000 |
£40,000 |
£41,000 |
| % change year-on-year |
|
SLA UK |
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SLA Jobs Demand TrendThis chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.
SLA Salary TrendThis chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.
SLA Salary HistogramThis chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 20 May 2013.
SLA Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
Location (Click each for more statistics) |
Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Average Salary Last 3 Months |
Average Salary % Change on Same Period Last Year |
| London |
+39 |
841 |
£49,500 |
+10.00% |
| South East |
+7 |
652 |
£37,500 |
-2.59% |
| East of England |
+9 |
220 |
£42,232 |
+21.48% |
| Yorkshire |
+12 |
216 |
£31,000 |
-11.42% |
| North West |
+17 |
168 |
£29,500 |
-7.85% |
| West Midlands |
+26 |
156 |
£36,750 |
-13.52% |
| South West |
-18 |
122 |
£34,000 |
+4.61% |
| East Midlands |
+35 |
117 |
£34,000 |
- |
| North East |
-6 |
27 |
£22,500 |
-43.75% |
| Midlands |
+24 |
11 |
£50,000 |
+17.64% |
SLA UK |
SLA Top 30 Related IT SkillsFor the 6 months to 20 May 2013, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.
SLA Top Related IT Skills by CategoryFor the 6 months to 20 May 2013, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.
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City, London
This role is a Global Managerial position, seeking someone with a successful track-record of Infrastructure Engineering in 1 or more of the following areas (EUC, Platforms, Networks)...
Montash
Salary: £65000 - £80000 per annum + Car + Bonus + Package
Posted: 13 May 2013
Leeds, West Yorkshire
As a Service Desk Analyst you will beresponsible for 1 st and 2 nd line technical support withina windows environment.You will bedealing with problem resolution and working...
4it Recruitment Ltd
Salary: Up to £18,000 per annum plus benefits
Posted: 14 May 2013
Leicester, Leicestershire
Service Delivery Manager required to work for leading organisation in Leicestershire. The successful Service Delivery Manager will be ITIL Foundation certified, and will come from an extensive Service...
4it Recruitment Ltd
Salary: Up to £33,500 per annum plus benefits
Posted: 16 May 2013
London
The Role *Service Delivery Management within a Cisco environment *Drive the company's service department to continually better its performance *Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Salary: £55000 - £60000 per annum + +Benefits + £20k Bonus
Posted: 16 May 2013
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) - Understanding of Service Management Methodologies and best practice - Experience of Service Desk working practices and the common principles Experience and Skills. - Demonstrable...
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 14 May 2013
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Birmingham, West Midlands (County)
To provide a high quality and accessible service and effective incident management... Strong planning and organisational skills are essential as you’ll be dealing with the day-to-...
BIG Lottery Fund
Salary: From £13,853 to £20,426 per annum
Posted: 9 May 2013
London
Windows XP, 7, Exchange, Citrix, Infrastructure. SLA's, ITIL, Call logging... You will be responsible for supervising a young and enthusiastic team, working to strict SLA's and...
Mortimer Spinks
Salary: £45000 per annum
Posted: 15 May 2013
Kent
Reporting into the Analytics Manager, you will be responsible for providing a specialist business reporting, MI and analytics function within the MI and Service Delivery teams Your primary...
Spring Technology
Salary: £28000.00 per annum + plus Benefits
Posted: 17 May 2013
Warrington, Cheshire
Incident Analyst, Incident Manager, Major Incident Manager, ITIL, Software, Bespoke Software house, Telecoms, Telecoms Software, Billing Software, Application Support, SQL, UNIX... They are looking for someone from a...
Ascent People Ltd
Salary: £24000 - £26000 per annum + Bonus
Posted: 19 May 2013
East London
To provide Third Line Windows support to the business... Incident and Problem management our infrastructure. Drive operational excellence and maintain SLA to the business... Microsoft - In depth experience...
Coral Racing Ltd
Salary: From £35,000 to £43,000 per annum
Posted: 10 May 2013
Gerrards Cross, Buckinghamshire
The successful candidate will be a Microsoft Certified IT Professional (or equivalent) and have a good all-round standard of education. System Administration experience and working with server...
SSVC
Salary: Competitive salary offered
Posted: 15 May 2013
London
Job Purpose : 1st / 2ND Line Support... You will be given the chance to be involved with more 2nd line based work, whilst being put through multiple technology specific...
Premier Group Recruitment
Salary: £24000.00 - £25000.00
Posted: 14 May 2013
Salford, Lancashire
Skills: - Excellent knowledge of Windows XP and Windows 7. - Excellent knowledge of Microsoft Office. - Experience with Worksite DMS. - Knowledge of Case Management and Practice Management Systems highly desirable... -...
Lewis Paige
Salary: From £18,000 to £25,000 per annum This is a Pro Rata salary
Posted: 16 May 2013
London
This opportunity would ideally suit someone who has run a service desk from 1st to 2rd line, managed the ITIL service support response to incident and problem management,...
ReThink Recruitment
Salary: £45000 per annum
Posted: 16 May 2013
Manchester, Lancashire
Data Protection administration... You will have gained at least 12 months experience in a client facing software support role, with experience of MS Office (Excel), Windows and ideally...
Actis Recruitment.
Salary: From £22,000 to £30,000 per annum + bonus + bens
Posted: 15 May 2013
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013
Milton Keynes, Buckinghamshire
Experience of supporting/administering Oracle and / or SQL Server. Experience of supporting the Core Microsoft Windows platforms ranging from NT to Windows 8. Exposure to T-SQL and/...
Advantage XPO
Salary: £23000 - £27000 per annum
Posted: 13 May 2013
Weybridge, Surrey
Complete all work within ITIL framework *Continuously improve the efficiency and quality of tHe service * Where necessary, manage calls through to resolution ensuring the customer and call system...
Capita Resourcing - Jobs at Capita
Salary: £20000.00 - £22000.00 per annum
Posted: 23 April 2013
City, London
IT Manager, Project Manager, Infrastructure, Windows, Network, CCNA, CCNP, MCSA, MCSE... Requirements: 5+ years of IT Management Windows server 2003 and 2008 Systems Administration Network Administration ITIL MCSE...
Orleston Associates Ltd
Salary: £40000 - £50000 per annum
Posted: 17 May 2013
Manchester, Lancashire
Microsoft Windows XP / 7. Microsoft SCCM 2007 SP3. Microsoft SCOM 2012. Microsoft Exchange 2010. Microsoft SharePoint 2010. VMWARE vSphere 4.1/5.0. Active Directory... NetApp FAS2040 Hardware.....
FT Select
Salary: From £35,000 to £40,000 per annum
Posted: 16 May 2013
Milton Keynes, Buckinghamshire
Windows Server, Active Directory, Exchange) ?Experience of working in an environment delivering a high number of changes ?Experience of working in an operational service delivery environment or equivalent...
Eutopia Solutions Ltd
Salary: £40000 - £45000 per annum
Posted: 13 May 2013
Birmingham, West Midlands (County)
Working as a Senior Member of a small team, you will be tasked with managing and measuring the performance of the service management function, and to propose solutions...
Aston Carter
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 18 May 2013
London
CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military...
North East
CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military...
Welwyn Garden City, Hertfordshire
Championing the incident management process across the business... * Provide SLA and KPI reporting to the management teams. * Motivate and develop a team of staff within a NOC environment...
Crimson Ltd
Salary: £50000 - £55001 per annum + Attractive
Posted: 17 May 2013
Central London / West End
Knowledge of Microsoft Exchange 2003/2007/2010, Active Directory, Group Policies, RRAS, DNS, Terminal Services and DHCP. Experience with Citrix remote access/XenApp. MCP, MCSE, MCITP, CCNA qualifications...
Wavex Technology Limited
Salary: competitive + benefits
Posted: 15 May 2013
High Wycombe, Buckinghamshire
Incident management... *Reporting on network performance *Managing customer change control... QUALIFICATIONS: *ITIL Service Management - Foundation level *A dedicated individual who has the ability to work on his/her...
Lorien Resourcing
Salary: Guaranteed Bonus
Posted: 13 May 2013
Berkshire
As a business they are experiencing rapid growth following the development of contracts with 2 major brands. You will be responsible for all technical pre-sales support and...
Roc Search
Salary: £20000 - £25000 per annum
Posted: 15 May 2013
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for Senior Linux Systems Administrator to manage and maintain servers within the company’s data centres.You...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 13 May 2013
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 15 May 2013
Harrogate, North Yorkshire
The Senior Customers Service Manager is the key client advocate for ATM services and is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service...
Experis IT
Posted: 14 May 2013
Milton Keynes, Buckinghamshire
Key Skills required: MS Windows Server Technologies... Active Directory. Firewalls, Router & VPN Technologies. VMware... Qualifications such as MCSE, MCITP, CCNA or VCP would be excellent to have for...
Focus IT Recruitment
Salary: From £30,000 to £35,000 per annum + Great Benfits
Posted: 17 May 2013
Leeds, West Yorkshire
18,000 - £22,000 (Depending on Experience) Cross Platform / Web / Linux / Windows / 24/7 / Call Logging / Apache / MySQL / IIS / MS SQL Service Desk Analyst with experience in supporting...
Circle Recruitment
Salary: £18000 - £22000 per annum
Posted: 19 May 2013
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 15 May 2013
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
Oxfordshire
The candidate will have experience with Microsoft product Technologies that are in the current support and product roadmap - specifically SQL server 2005, .net 4, IIS7 and Microsoft Office...
The Career Boutique
Salary: £0.00 - £1 per annum + Depending on Experience
Posted: 17 May 2013
Leeds, West Yorkshire
1st - 2nd Line IT Support - Windows / Exchange / Active Directory / Blackberry / VMware / HyperV ** FREE iPad-Mini for all candidates successfully placed into permanent roles in May - read on for...
Searchability.co.uk
Salary: £20000 - £25000 per annum
Posted: 17 May 2013
Solihull, West Midlands (County)
Skill Set: Windows XP / 7 Server 2003 / 2008 Exchange 2003 / 2007 Active Directory Sharepoint This is an excellent opportunity where you will work on a number of different...
Oscar Associates (UK) Ltd
Salary: £28000 - £34000 per annum
Posted: 14 May 2013
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