The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 103 102 128
Rank change year-on-year
-1 +26
Permanent jobs citing SLA 2705 3024 2439
As % of all permanent IT jobs located in England 2.86% 3.04% 2.49%
As % of the Quality Assurance & Compliance category 23.60% 27.44% 22.76%
Number of salaries quoted 2105 2389 1903
Average salary £38,500 £38,000 £37,500
Average salary % change year-on-year
+1.31% +1.33%
90% offered a salary of more than £22,000 £22,000 £22,500
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11464 11020 10715
As % of all permanent IT jobs located in England 12.14% 11.09% 10.95%
Number of salaries quoted 9200 8684 8311
Average salary £50,000 £47,000 £47,500
Average salary % change year-on-year
+6.38% -1.05%
90% offered a salary of more than £30,000 £29,500 £28,000
10% offered a salary of more than £73,000 £72,500 £70,000
UK excluding London average salary £44,500 £42,500 £42,500
% change year-on-year
+4.70% -

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 9 February 2016.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 913 £48,000 +6.66% 67
South East +8 779 £36,500 -2.66% 59
East of England +5 255 £37,750 -11.17% 34
Yorkshire -29 188 £31,500 -1.56% 9
West Midlands -10 160 £39,000 +20.00% 28
North West -20 157 £28,000 -20.00% 19
South West -16 140 £32,000 -8.57% 24
East Midlands +16 115 £38,000 +31.03% 10
North East +20 32 £47,500 +79.24% 10
Midlands +13 2 £66,250 +201.13%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2138 (40.61%) ITIL
2 1839 (34.93%) Windows
3 1625 (30.86%) Microsoft
4 1166 (22.15%) Active Directory
5 1157 (21.98%) Finance
6 1127 (21.41%) Service Delivery
7 904 (17.17%) VMware
8 869 (16.51%) MS Excel
9 849 (16.13%) SQL
10 834 (15.84%) Cisco
11 805 (15.29%) Service Management
12 798 (15.16%) Windows Server
13 769 (14.61%) MS Office
14 625 (11.87%) Firewall
15 615 (11.68%) SQL Server
16 610 (11.59%) Analytical Skills
17 595 (11.30%) MS Exchange
18 589 (11.19%) Windows Server 2008
19 572 (10.86%) Citrix
20 567 (10.77%) VMware Infrastructure
21 553 (10.50%) Incident Management
22 535 (10.16%) Linux
23 516 (9.80%) Change Management
24 487 (9.25%) Degree
25 486 (9.23%) Windows 7
26 444 (8.43%) Cisco Certification
27 442 (8.40%) Oracle
28 439 (8.34%) Problem Management
29 438 (8.32%) TCP/IP
30 426 (8.09%) DNS

SLA
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 595 (11.30%) MS Exchange
2 307 (5.83%) Exchange Server 2010
3 225 (4.27%) SharePoint
4 182 (3.46%) IIS
5 161 (3.06%) Exchange Server 2007
6 150 (2.85%) Exchange Server 2013
7 120 (2.28%) Tomcat
8 111 (2.11%) Skype for Business
9 92 (1.75%) Apache
10 90 (1.71%) Blackberry Enterprise Server
11 66 (1.25%) Exchange Server 2003
12 48 (0.91%) WebLogic
13 38 (0.72%) WebSphere
14 36 (0.68%) CMS
14 36 (0.68%) OpenStack
15 29 (0.55%) SharePoint 2013
16 26 (0.49%) JBoss
16 26 (0.49%) Office Communications Server
17 21 (0.40%) IBM Notes
17 21 (0.40%) Liferay
Applications
1 869 (16.51%) MS Excel
2 769 (14.61%) MS Office
3 78 (1.48%) MS PowerPoint
4 77 (1.46%) MS Visio
5 35 (0.66%) MS Project
6 22 (0.42%) Spreadsheet
7 15 (0.28%) InfoPath
8 5 (0.095%) PrintSoft PReS
9 4 (0.076%) Windchill
10 3 (0.057%) Acrobat
10 3 (0.057%) Adobe Creative Suite
11 2 (0.038%) HipChat
12 1 (0.019%) QuarkXPress
Business Applications
1 59 (1.12%) Oracle Financials
2 57 (1.08%) Oracle EBS
3 52 (0.99%) Dynamics CRM
4 50 (0.95%) Oracle Applications
5 32 (0.61%) Oracle EBS R12
6 22 (0.42%) Oracle 11i
7 21 (0.40%) Oracle Payables
7 21 (0.40%) Oracle Receivables
8 20 (0.38%) Oracle Subledger Accounting
9 19 (0.36%) Dynamics AX
9 19 (0.36%) Oracle Assets
10 18 (0.34%) Remedy ITSM
11 15 (0.28%) Oracle General Ledger
11 15 (0.28%) Oracle Retail
11 15 (0.28%) SAP PP
12 13 (0.25%) Oracle Cash Management
13 12 (0.23%) Oracle iProcurement
14 11 (0.21%) Oracle E-Business Tax
14 11 (0.21%) Oracle ERP
14 11 (0.21%) Oracle FAH
Cloud Services
1 214 (4.06%) Office 365
2 102 (1.94%) Microsoft Azure
3 89 (1.69%) SaaS
4 84 (1.60%) Amazon AWS
5 31 (0.59%) IaaS
6 29 (0.55%) Mimecast
7 23 (0.44%) Cloud Computing
7 23 (0.44%) Virtual Private Cloud
8 18 (0.34%) Google Apps
9 16 (0.30%) SoftLayer
10 12 (0.23%) Amazon S3
10 12 (0.23%) PaaS
11 9 (0.17%) Amazon EC2
11 9 (0.17%) Yammer
12 3 (0.057%) AWS CloudFormation
12 3 (0.057%) Dropbox
13 2 (0.038%) Amazon CloudWatch
13 2 (0.038%) Datadog
13 2 (0.038%) DigitalOcean
13 2 (0.038%) Sage Pay
Communications & Networking
1 625 (11.87%) Firewall
2 438 (8.32%) TCP/IP
3 426 (8.09%) DNS
4 411 (7.81%) LAN
5 407 (7.73%) WAN
6 352 (6.69%) VPN
7 284 (5.39%) DHCP
8 265 (5.03%) VoIP
9 245 (4.65%) SAN
10 195 (3.70%) Internet
11 165 (3.13%) Wireless
12 158 (3.00%) BGP
13 157 (2.98%) MPLS
14 147 (2.79%) OSPF
15 134 (2.55%) SSL
16 127 (2.41%) Cisco ASA
17 112 (2.13%) Network Security
18 104 (1.98%) Cisco Nexus
19 102 (1.94%) Wi-Fi
20 97 (1.84%) EIGRP
Database & Business Intelligence
1 615 (11.68%) SQL Server
2 124 (2.36%) SQL Server 2008
3 92 (1.75%) MySQL
4 91 (1.73%) SQL Server 2005
5 85 (1.61%) Oracle Database
6 76 (1.44%) SQL Server Reporting Services
7 66 (1.25%) SQL Server Integration Services
8 63 (1.20%) Relational Database
9 60 (1.14%) SQL Server 2012
10 51 (0.97%) SQL Server Analysis Services
11 48 (0.91%) Data Warehouse
12 46 (0.87%) Crystal Reports
12 46 (0.87%) Oracle Reports
13 44 (0.84%) BusinessObjects
14 35 (0.66%) SQL Server 2014
15 33 (0.63%) MS Access
16 32 (0.61%) Oracle Discoverer
17 30 (0.57%) Oracle Database 10g
17 30 (0.57%) Oracle Database 11g
18 28 (0.53%) DB2
Development Applications
1 42 (0.80%) Oracle Forms
2 34 (0.65%) JIRA
3 30 (0.57%) Git (software)
4 24 (0.46%) Maven
5 20 (0.38%) Subversion
6 18 (0.34%) Jenkins
6 18 (0.34%) ProC
7 16 (0.30%) PowerBuilder
7 16 (0.30%) Sonatype Nexus
8 15 (0.28%) Visual Studio
9 10 (0.19%) Ant
9 10 (0.19%) JUnit
9 10 (0.19%) LSMW
9 10 (0.19%) Team Foundation Server
10 9 (0.17%) LoadRunner
11 8 (0.15%) Checkstyle
11 8 (0.15%) FindBugs
11 8 (0.15%) Toad
12 7 (0.13%) SonarQube
13 6 (0.11%) HP UFT
General
1 1157 (21.98%) Finance
2 357 (6.78%) Telecoms
3 246 (4.67%) Banking
4 236 (4.48%) Retail
5 173 (3.29%) Legal
6 119 (2.26%) Marketing
7 117 (2.22%) Law
8 103 (1.96%) Billing
9 90 (1.71%) Manufacturing
10 62 (1.18%) Investment Banking
11 55 (1.04%) Back Office
12 52 (0.99%) Financial Institution
13 40 (0.76%) French Language
14 38 (0.72%) Publishing
15 37 (0.70%) Front Office
16 30 (0.57%) German Language
16 30 (0.57%) Pharmaceutical
17 27 (0.51%) Local Government
18 20 (0.38%) Games
19 11 (0.21%) Advertising
Job Titles
1 1286 (24.43%) Analyst
2 603 (11.45%) Support Analyst
3 579 (11.00%) Service Manager
4 557 (10.58%) Support Engineer
5 472 (8.96%) Service Analyst
6 415 (7.88%) Applications Support
7 411 (7.81%) Service Desk Analyst
8 343 (6.51%) Team Leader
9 322 (6.12%) IT Support
10 307 (5.83%) 2nd Line Support
11 272 (5.17%) Delivery Manager
12 269 (5.11%) Services Delivery Manager
13 239 (4.54%) IT Manager
14 219 (4.16%) Network Engineer
15 201 (3.82%) Administrator
16 200 (3.80%) Technical Support
17 177 (3.36%) Service Desk Support
18 171 (3.25%) 1st Line Support
19 168 (3.19%) Applications Support Analyst
20 164 (3.11%) IT Analyst
Libraries, Frameworks & Software Standards
1 220 (4.18%) .NET
2 154 (2.92%) Web Services
3 146 (2.77%) XML
4 144 (2.74%) HTML
5 120 (2.28%) CSS
6 93 (1.77%) ASP.NET
7 89 (1.69%) REST
8 81 (1.54%) Middleware
9 74 (1.41%) SOAP
10 57 (1.08%) Spring
11 44 (0.84%) Hibernate
12 39 (0.74%) J2EE
13 38 (0.72%) JMS
14 35 (0.66%) JSON
15 32 (0.61%) .NET Framework
16 28 (0.53%) Java EE
17 26 (0.49%) Ajax
18 23 (0.44%) XSLT
19 22 (0.42%) LAMP
20 21 (0.40%) HTML5
Miscellaneous
1 610 (11.59%) Analytical Skills
2 419 (7.96%) Data Centre
3 296 (5.62%) Management Information System
4 207 (3.93%) Blackberry
5 126 (2.39%) Computer Science
6 119 (2.26%) Driving Licence
7 102 (1.94%) Replication
8 91 (1.73%) Statistics
9 87 (1.65%) Clustering
10 82 (1.56%) Video Conferencing
11 62 (1.18%) CMDB
12 57 (1.08%) NHS
13 56 (1.06%) iPhone
13 56 (1.06%) Performance Metrics
14 55 (1.04%) Hedge funds
15 50 (0.95%) Hybrid Cloud
16 39 (0.74%) Mathematics
17 38 (0.72%) Client/Server
18 37 (0.70%) Private Cloud
19 35 (0.66%) EMC VNX
Operating Systems
1 1839 (34.93%) Windows
2 798 (15.16%) Windows Server
3 589 (11.19%) Windows Server 2008
4 535 (10.16%) Linux
5 486 (9.23%) Windows 7
6 376 (7.14%) Windows Server 2012
7 373 (7.08%) Unix
8 333 (6.32%) Windows Server 2003
9 266 (5.05%) Windows 8
10 220 (4.18%) Windows XP
11 90 (1.71%) Solaris
12 80 (1.52%) Android
13 73 (1.39%) Red Hat Enterprise Linux
14 57 (1.08%) Windows 10
15 56 (1.06%) Mac OS X
16 48 (0.91%) Windows Vista
17 41 (0.78%) Apple iOS
18 40 (0.76%) CatOS
19 38 (0.72%) CentOS
20 30 (0.57%) Windows 2000
Processes & Methodologies
1 2138 (40.61%) ITIL
2 1127 (21.41%) Service Delivery
3 805 (15.29%) Service Management
4 553 (10.50%) Incident Management
5 516 (9.80%) Change Management
6 439 (8.34%) Problem Management
7 375 (7.12%) Project Management
8 369 (7.01%) Mentoring
9 315 (5.98%) Root Cause Analysis
10 283 (5.38%) Continuous Improvement
11 267 (5.07%) ITSM
12 258 (4.90%) Time Management
13 252 (4.79%) ITIL V3
14 240 (4.56%) Coaching
15 237 (4.50%) Agile Software Development
16 229 (4.35%) Disaster Recovery
17 220 (4.18%) Line Management
18 219 (4.16%) CRM
19 213 (4.05%) PRINCE2
20 198 (3.76%) Change Control
Programming Languages
1 849 (16.13%) SQL
2 226 (4.29%) Java
3 157 (2.98%) PL/SQL
4 129 (2.45%) JavaScript
5 127 (2.41%) C#
6 115 (2.18%) C
7 97 (1.84%) PowerShell
8 79 (1.50%) Perl
9 78 (1.48%) T-SQL
10 70 (1.33%) Shell Script
11 65 (1.23%) Python
12 59 (1.12%) VB
13 58 (1.10%) VB.NET
14 42 (0.80%) PHP
15 36 (0.68%) Bash Shell
16 35 (0.66%) Korn
17 31 (0.59%) VBA
18 27 (0.51%) C++
19 26 (0.49%) VBScript
20 20 (0.38%) Ruby
Qualifications
1 487 (9.25%) Degree
2 444 (8.43%) Cisco Certification
3 387 (7.35%) Microsoft Certification
4 319 (6.06%) Security Cleared
5 281 (5.34%) CCNA
6 261 (4.96%) CCNP
7 237 (4.50%) ITIL Certification
8 228 (4.33%) SC Cleared
9 179 (3.40%) MCSE
10 146 (2.77%) MCP
11 106 (2.01%) MCSA
12 87 (1.65%) VMware Certified Professional (VCP)
13 69 (1.31%) MCITP
14 59 (1.12%) ITIL Foundation Certificate
15 53 (1.01%) A+ Certification
16 50 (0.95%) MOS
17 49 (0.93%) MCTS
18 48 (0.91%) CCIE
19 45 (0.85%) HND
20 44 (0.84%) Citrix Certification
Quality Assurance & Compliance
1 93 (1.77%) QA
2 84 (1.60%) ISO/IEC 27001
3 54 (1.03%) PCI DSS
4 39 (0.74%) ISO 9001
5 25 (0.47%) Data Quality
6 16 (0.30%) Sarbanes-Oxley
7 9 (0.17%) COBIT
8 6 (0.11%) HL7
8 6 (0.11%) ISO/IEC 20000
9 5 (0.095%) GAAP
10 4 (0.076%) BS7799
10 4 (0.076%) ISO22301
11 3 (0.057%) ISO 9000
12 2 (0.038%) DICOM
12 2 (0.038%) HMG Security Policy Framework
12 2 (0.038%) ISO 14001
12 2 (0.038%) PMBOK
13 1 (0.019%) GxP
13 1 (0.019%) SAS 70
13 1 (0.019%) Solvency II
System Software
1 1166 (22.15%) Active Directory
2 567 (10.77%) VMware Infrastructure
3 295 (5.60%) Hyper-V
4 202 (3.84%) vSphere
5 153 (2.91%) XenApp
6 79 (1.50%) XenDesktop
7 75 (1.42%) VMware ESX
8 64 (1.22%) Terminal Services
9 63 (1.20%) VMware ESXi
10 50 (0.95%) Terminal Server
11 36 (0.68%) vCloud
12 25 (0.47%) Microsoft App-V
13 23 (0.44%) Citrix Presentation Server
14 21 (0.40%) Oracle RAC
14 21 (0.40%) VMware Workstation
14 21 (0.40%) Xen
15 19 (0.36%) Firmware
15 19 (0.36%) VMware Server
16 17 (0.32%) ISA Server
17 15 (0.28%) NFS
Systems Management
1 239 (4.54%) SCCM
2 125 (2.37%) SCOM
3 77 (1.46%) Backup Exec
4 69 (1.31%) NetBackup
5 67 (1.27%) Puppet
6 62 (1.18%) Nagios
7 53 (1.01%) Norton AntiVirus
8 41 (0.78%) HP Data Protector
8 41 (0.78%) Opscode Chef
9 36 (0.68%) HP SIM
10 34 (0.65%) Tivoli
11 32 (0.61%) WSUS
12 30 (0.57%) Cisco CUCM
12 30 (0.57%) Symantec Endpoint Protection
13 29 (0.55%) Oracle RMAN
14 25 (0.47%) Cisco UCCE
14 25 (0.47%) SCVMM
15 24 (0.46%) EdgeSight
15 24 (0.46%) HP Quality Center
16 22 (0.42%) Tivoli Storage Manager
Vendors
1 1625 (30.86%) Microsoft
2 904 (17.17%) VMware
3 834 (15.84%) Cisco
4 572 (10.86%) Citrix
5 442 (8.40%) Oracle
6 353 (6.70%) HP
7 210 (3.99%) Juniper
8 177 (3.36%) Remedy
9 166 (3.15%) IBM
10 164 (3.11%) Symantec
11 153 (2.91%) NetApp
12 145 (2.75%) SAP
13 141 (2.68%) CheckPoint
14 134 (2.55%) F5
15 132 (2.51%) Dell
16 104 (1.98%) SolarWinds
17 102 (1.94%) Apple
17 102 (1.94%) EMC
18 87 (1.65%) Avaya
19 68 (1.29%) Palo Alto
Camden, London
Square One Resources
Posted: 16 hours ago
Brentwood, Essex
IFDS
Salary: Competitive
Posted: Yesterday
Feltham, Middlesex
aap3
Salary: car + Benefits
Posted: Yesterday
Bristol, Avon
Southern Lights Recruitment
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Senitor Associates
Salary: £35000 - £40000 per annum + benefits
Posted: Yesterday
Amersham, Buckinghamshire
360 Resourcing Solutions
Salary: £30k - 35k per year + Superb Bens
Posted: Yesterday
Bromley, Kent
CF Appointments
Salary: £38,000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: Yesterday
London
Data Idols
Salary: From £60,000 to £65,000 per annum + Bonus and Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Calibre Search Ltd
Salary: £18000 - £22000 per annum
Posted: Yesterday
London
Harris Global
Salary: From £70,000 to £100,000 per annum Benefits & Bonus
Posted: Yesterday
Swindon, Wiltshire
Sanderson
Salary: £40000.00 - £48000.00 per annum + Excellent Benefits
Posted: Yesterday
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £20k per year
Posted: Yesterday
Dunstable, Bedfordshire
Capita Resourcing - IT Resourcing
Salary: £45000 - £53000 per annum + Bens
Posted: Yesterday
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £18000 - £22000 per annum
Posted: Yesterday
West Sussex
Clearwater People Solutions
Salary: £45000 - £56000 Per Annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: Yesterday
City, London
Burns Sheehan
Salary: £30000 - £35000 per annum
Posted: Yesterday
Epsom, Surrey
Think IT Recruitment
Salary: £45000 - £50000 per annum + exceptional benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £22000.00 per annum + Bonus and Training
Posted: 2 days ago
Essex
Perfect People Recruitment Solutions Ltd
Salary: Excellent base salary, plus on-call, bonus and benefits package
Posted: 3 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £65000 - £76000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £53000 - £65000 per annum + Pension + Medical
Posted: 3 days ago
Basingstoke, Hampshire
Connected IT
Salary: £45000 - £55000 per annum + Pension + car allowance
Posted: 4 days ago
Basingstoke, Hampshire
Connected IT
Salary: £22000 - £30000 per annum + £7,5K shift allowance + pension
Posted: 4 days ago
London
ARC IT Recruitment Ltd
Salary: £35000 - £40000 Per Annum
Posted: 4 days ago