The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 105 104 136
Rank change year-on-year
-1 +32
Permanent jobs citing SLA 2547 2995 2699
As % of all permanent IT jobs located in England 2.80% 2.90% 2.39%
As % of the Quality Assurance & Compliance category 23.80% 25.56% 20.86%
Number of salaries quoted 1957 2337 2160
Median salary £37,500 £35,500 £37,500
Median salary % change year-on-year
+5.63% -5.33%
90% offered a salary of more than £22,500 £22,000 £22,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £34,500 £34,000 £34,000
% change year-on-year
+1.47% -
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10702 11719 12936
As % of all permanent IT jobs located in England 11.78% 11.34% 11.47%
Number of salaries quoted 8625 9341 10125
Median salary £50,000 £47,500 £47,500
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £30,000 £27,500 £28,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London median salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

SLA
Jobs Demand Trend in England

The demand trend of job ads across the England region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 26 June 2016.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 779 £47,500 +11.76% 50
South East -3 652 £34,000 +4.61% 55
West Midlands 0 251 £37,500 +10.29% 33
East of England +11 199 £37,500 -6.25% 10
Yorkshire +24 193 £31,500 -7.35% 14
South West +3 172 £32,000 -8.57% 21
East Midlands +5 146 £37,750 +20.80% 17
North West -17 139 £35,000 - 25
North East +16 27 £36,313 +32.04% 3
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 26 June 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 2311 (43.16%) ITIL
2 1939 (36.22%) Windows
3 1703 (31.81%) Microsoft
4 1217 (22.73%) Active Directory
5 1123 (20.97%) Finance
6 1094 (20.43%) MS Excel
7 1052 (19.65%) Service Delivery
8 867 (16.19%) VMware
9 859 (16.04%) SQL
10 819 (15.30%) Service Management
11 804 (15.02%) Cisco
12 786 (14.68%) Windows Server
13 743 (13.88%) MS Office
14 675 (12.61%) SQL Server
15 648 (12.10%) Firewall
16 636 (11.88%) MS Exchange
17 583 (10.89%) Citrix
18 559 (10.44%) Change Management
19 554 (10.35%) Incident Management
20 545 (10.18%) Cisco Certification
21 539 (10.07%) Linux
22 527 (9.84%) VMware Infrastructure
23 516 (9.64%) Windows 7
24 511 (9.54%) Degree
25 501 (9.36%) WAN
26 470 (8.78%) LAN
27 462 (8.63%) Oracle
28 455 (8.50%) Windows Server 2008
29 454 (8.48%) Analytical Skills
30 447 (8.35%) Problem Management

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 636 (11.88%) MS Exchange
2 289 (5.40%) Exchange Server 2010
3 220 (4.11%) SharePoint
4 173 (3.23%) Exchange Server 2007
5 172 (3.21%) IIS
6 154 (2.88%) Exchange Server 2013
7 109 (2.04%) Skype for Business
8 104 (1.94%) Blackberry Enterprise Server
9 85 (1.59%) Exchange Server 2003
10 84 (1.57%) Tomcat
11 79 (1.48%) Apache
12 73 (1.36%) WebLogic
13 62 (1.16%) WebSphere
14 52 (0.97%) CMS
15 31 (0.58%) JBoss
16 22 (0.41%) SharePoint Server
17 20 (0.37%) IBM HTTP Server
17 20 (0.37%) WebSphere Application Server
18 19 (0.35%) BizTalk Server
19 17 (0.32%) NetWeaver
Applications
1 1094 (20.43%) MS Excel
2 743 (13.88%) MS Office
3 149 (2.78%) MS PowerPoint
4 64 (1.20%) MS Visio
5 25 (0.47%) MS Project
6 13 (0.24%) Spreadsheet
7 4 (0.075%) InfoPath
7 4 (0.075%) SPSS
8 3 (0.056%) Acrobat
8 3 (0.056%) Adobe Creative Suite
9 2 (0.037%) HipChat
10 1 (0.019%) Adobe After Effects
10 1 (0.019%) AutoCAD
10 1 (0.019%) Photoshop
10 1 (0.019%) Revit
Business Applications
1 69 (1.29%) Dynamics CRM
2 61 (1.14%) Oracle EBS
3 46 (0.86%) Oracle Financials
4 44 (0.82%) assyst
5 25 (0.47%) Oracle Retail
5 25 (0.47%) Remedy ITSM
6 20 (0.37%) SAP Oil and Gas
7 19 (0.35%) Oracle Applications
7 19 (0.35%) Oracle EBS R12
8 14 (0.26%) Dynamics AX
8 14 (0.26%) Oracle 11i
9 13 (0.24%) Oracle E-Business Tax
10 12 (0.22%) Oracle Assets
10 12 (0.22%) Oracle Receivables
11 11 (0.21%) Oracle Payables
11 11 (0.21%) Oracle Subledger Accounting
11 11 (0.21%) SAP CO
11 11 (0.21%) SAP FI
11 11 (0.21%) SAP FI/CO
12 9 (0.17%) BASE24
Cloud Services
1 287 (5.36%) Office 365
2 125 (2.33%) Microsoft Azure
3 109 (2.04%) SaaS
4 98 (1.83%) Mimecast
5 97 (1.81%) Amazon AWS
6 26 (0.49%) IaaS
7 21 (0.39%) Virtual Private Cloud
8 12 (0.22%) Cloud Computing
9 10 (0.19%) Amazon EC2
9 10 (0.19%) Amazon S3
9 10 (0.19%) PaaS
10 8 (0.15%) Google Apps
11 6 (0.11%) DigitalOcean
11 6 (0.11%) Linode
11 6 (0.11%) Yammer
12 4 (0.075%) Google Cloud Platform
13 3 (0.056%) AWS Elastic Beanstalk
13 3 (0.056%) OneDrive
13 3 (0.056%) Silverpop
14 2 (0.037%) Dropbox
Communications & Networking
1 648 (12.10%) Firewall
2 501 (9.36%) WAN
3 470 (8.78%) LAN
4 442 (8.26%) TCP/IP
5 406 (7.58%) DNS
6 366 (6.84%) VPN
7 271 (5.06%) DHCP
8 257 (4.80%) SAN
9 247 (4.61%) VoIP
10 167 (3.12%) Internet
11 154 (2.88%) Cisco ASA
11 154 (2.88%) MPLS
12 149 (2.78%) Wireless
13 148 (2.76%) OSPF
14 141 (2.63%) BGP
15 132 (2.47%) Network Security
16 121 (2.26%) SSL
17 115 (2.15%) Wi-Fi
18 86 (1.61%) VLAN
19 78 (1.46%) NAS
Database & Business Intelligence
1 675 (12.61%) SQL Server
2 173 (3.23%) SQL Server 2008
3 115 (2.15%) MySQL
4 95 (1.77%) SQL Server 2005
5 91 (1.70%) SQL Server 2012
6 89 (1.66%) Oracle Reports
7 87 (1.62%) Oracle Database
8 72 (1.34%) Relational Database
8 72 (1.34%) SQL Server Integration Services
9 71 (1.33%) SQL Server Reporting Services
10 64 (1.20%) Data Warehouse
11 56 (1.05%) BusinessObjects
12 46 (0.86%) Oracle Discoverer
13 40 (0.75%) Oracle Database 10g
13 40 (0.75%) RDBMS
14 37 (0.69%) MS Access
14 37 (0.69%) SQL Server Analysis Services
15 35 (0.65%) DB2
15 35 (0.65%) Oracle BI Publisher
16 32 (0.60%) Oracle Database 11g
Development Applications
1 50 (0.93%) Oracle Forms
2 40 (0.75%) Git (software)
3 39 (0.73%) Subversion
4 36 (0.67%) JIRA
4 36 (0.67%) Maven
5 33 (0.62%) JUnit
6 23 (0.43%) TeamCity
7 20 (0.37%) Visual Studio
8 17 (0.32%) Introscope
9 16 (0.30%) Jenkins
10 14 (0.26%) Ant
11 11 (0.21%) Atlassian Bamboo
11 11 (0.21%) Gradle
12 10 (0.19%) JMeter
12 10 (0.19%) LoadRunner
13 8 (0.15%) SonarQube
13 8 (0.15%) Vagrant
14 7 (0.13%) Eclipse
14 7 (0.13%) Mockito
15 6 (0.11%) Team Foundation Server
General
1 1123 (20.97%) Finance
2 370 (6.91%) Telecoms
3 258 (4.82%) Banking
4 256 (4.78%) Retail
5 215 (4.02%) Legal
6 177 (3.31%) Law
7 105 (1.96%) Manufacturing
8 84 (1.57%) Marketing
9 83 (1.55%) Billing
10 53 (0.99%) Back Office
11 48 (0.90%) International Banking
12 39 (0.73%) Electronics
13 36 (0.67%) Publishing
14 35 (0.65%) French Language
14 35 (0.65%) Front Office
15 34 (0.64%) Investment Banking
16 29 (0.54%) Financial Institution
17 27 (0.50%) German Language
18 26 (0.49%) Games
19 23 (0.43%) Advertising
Job Titles
1 1343 (25.08%) Analyst
2 599 (11.19%) Support Analyst
3 593 (11.08%) Service Manager
4 573 (10.70%) Support Engineer
5 551 (10.29%) Service Analyst
6 475 (8.87%) Service Desk Analyst
7 450 (8.40%) Applications Support
8 317 (5.92%) 2nd Line Support
9 313 (5.85%) Team Leader
10 295 (5.51%) IT Support
11 287 (5.36%) Delivery Manager
12 284 (5.30%) Services Delivery Manager
13 279 (5.21%) Network Engineer
14 246 (4.59%) Administrator
15 238 (4.45%) IT Manager
16 231 (4.31%) Applications Support Analyst
17 194 (3.62%) 2nd Line Engineer
18 188 (3.51%) Support Manager
19 170 (3.18%) Infrastructure Engineer
20 166 (3.10%) Senior Analyst
Libraries, Frameworks & Software Standards
1 172 (3.21%) Web Services
2 171 (3.19%) .NET
3 167 (3.12%) XML
4 87 (1.62%) Middleware
5 84 (1.57%) HTML
6 74 (1.38%) SOAP
7 70 (1.31%) REST
8 59 (1.10%) ASP.NET
8 59 (1.10%) CSS
9 53 (0.99%) Spring
10 34 (0.64%) Flash
11 33 (0.62%) Hibernate
12 30 (0.56%) J2EE
12 30 (0.56%) XSL
13 28 (0.52%) .NET Framework
14 26 (0.49%) JSP
15 25 (0.47%) 802.1X
16 24 (0.45%) XSLT
17 19 (0.35%) Ajax
17 19 (0.35%) Java EE
Miscellaneous
1 454 (8.48%) Analytical Skills
2 433 (8.09%) Data Centre
3 271 (5.06%) Management Information System
4 173 (3.23%) Blackberry
5 159 (2.97%) Statistics
6 147 (2.75%) Replication
7 131 (2.45%) Computer Science
8 128 (2.39%) Driving Licence
9 104 (1.94%) Clustering
10 92 (1.72%) Virtual Team
11 68 (1.27%) Mathematics
12 64 (1.20%) Video Conferencing
13 54 (1.01%) CMDB
14 48 (0.90%) Enterprise Software
15 46 (0.86%) Client/Server
15 46 (0.86%) iPhone
16 44 (0.82%) Smartphone
17 38 (0.71%) Hedge funds
18 37 (0.69%) NHS
19 36 (0.67%) Thin Client
Operating Systems
1 1939 (36.22%) Windows
2 786 (14.68%) Windows Server
3 539 (10.07%) Linux
4 516 (9.64%) Windows 7
5 455 (8.50%) Windows Server 2008
6 427 (7.98%) Unix
7 371 (6.93%) Windows Server 2012
8 336 (6.28%) Windows Server 2003
9 214 (4.00%) Windows 8
10 172 (3.21%) Windows XP
11 96 (1.79%) Solaris
12 85 (1.59%) Red Hat Enterprise Linux
13 67 (1.25%) Mac OS X
14 66 (1.23%) Android
15 63 (1.18%) Windows 10
16 44 (0.82%) Windows Vista
17 43 (0.80%) Apple iOS
17 43 (0.80%) Windows 2000 Server
18 33 (0.62%) AIX
18 33 (0.62%) CentOS
Processes & Methodologies
1 2311 (43.16%) ITIL
2 1052 (19.65%) Service Delivery
3 819 (15.30%) Service Management
4 559 (10.44%) Change Management
5 554 (10.35%) Incident Management
6 447 (8.35%) Problem Management
7 386 (7.21%) Mentoring
8 315 (5.88%) Project Management
9 289 (5.40%) Continuous Improvement
10 280 (5.23%) Root Cause Analysis
11 271 (5.06%) ITIL V3
12 252 (4.71%) CRM
12 252 (4.71%) Stakeholder Management
13 236 (4.41%) Disaster Recovery
14 232 (4.33%) Ticket Management
15 216 (4.03%) Line Management
16 209 (3.90%) ITSM
17 195 (3.64%) Coaching
18 194 (3.62%) Agile Software Development
19 185 (3.46%) Performance Management
Programming Languages
1 859 (16.04%) SQL
2 218 (4.07%) Java
3 178 (3.32%) PL/SQL
4 147 (2.75%) C
5 146 (2.73%) PowerShell
6 101 (1.89%) T-SQL
7 92 (1.72%) JavaScript
8 86 (1.61%) C#
9 75 (1.40%) Shell Script
10 56 (1.05%) Python
10 56 (1.05%) VB
11 47 (0.88%) Perl
12 37 (0.69%) Bash Shell
13 29 (0.54%) C++
14 28 (0.52%) PHP
15 27 (0.50%) VBA
16 23 (0.43%) VB.NET
17 19 (0.35%) Ruby
17 19 (0.35%) VBScript
18 8 (0.15%) Korn
Qualifications
1 545 (10.18%) Cisco Certification
2 511 (9.54%) Degree
3 414 (7.73%) Microsoft Certification
4 378 (7.06%) CCNA
5 355 (6.63%) Security Cleared
6 327 (6.11%) ITIL Certification
7 274 (5.12%) CCNP
8 268 (5.01%) SC Cleared
9 201 (3.75%) MCSE
10 140 (2.61%) MCP
11 135 (2.52%) MCSA
12 96 (1.79%) VMware Certified Professional (VCP)
13 86 (1.61%) MCITP
14 80 (1.49%) ITIL Foundation Certificate
15 62 (1.16%) A+ Certification
16 58 (1.08%) ISEB
17 46 (0.86%) JNCIA
18 45 (0.84%) MCDST
19 44 (0.82%) MOS
19 44 (0.82%) Network+ Certification
Quality Assurance & Compliance
1 152 (2.84%) QA
2 81 (1.51%) ISO/IEC 27001
3 46 (0.86%) ISO 9001
4 39 (0.73%) Data Quality
5 15 (0.28%) PCI DSS
6 14 (0.26%) Sarbanes-Oxley
7 10 (0.19%) ISO/IEC 20000
8 6 (0.11%) GAAP
8 6 (0.11%) HL7
9 5 (0.093%) DICOM
9 5 (0.093%) ISO 8583
10 3 (0.056%) HMG Security Policy Framework
10 3 (0.056%) ISO22301
11 2 (0.037%) COBIT
System Software
1 1217 (22.73%) Active Directory
2 527 (9.84%) VMware Infrastructure
3 258 (4.82%) Hyper-V
4 190 (3.55%) vSphere
5 144 (2.69%) XenApp
6 94 (1.76%) VMware ESX
7 70 (1.31%) XenDesktop
8 56 (1.05%) Oracle RAC
8 56 (1.05%) VMware ESXi
9 51 (0.95%) Terminal Services
10 44 (0.82%) Firmware
11 42 (0.78%) Virtual Machines
12 41 (0.77%) Terminal Server
13 34 (0.64%) Virtual Servers
14 22 (0.41%) Virtual Desktop
15 19 (0.35%) Microsoft App-V
16 17 (0.32%) Xen
17 14 (0.26%) Samba
18 12 (0.22%) vCloud
18 12 (0.22%) Veritas Cluster Server
Systems Management
1 210 (3.92%) SCCM
2 97 (1.81%) SCOM
3 66 (1.23%) Backup Exec
3 66 (1.23%) Puppet
4 59 (1.10%) Norton AntiVirus
5 49 (0.92%) NetBackup
6 39 (0.73%) Nagios
7 36 (0.67%) Oracle RMAN
8 35 (0.65%) HP SIM
9 34 (0.64%) Cisco UCCX
10 30 (0.56%) Cisco CUCM
10 30 (0.56%) FortiGate
10 30 (0.56%) HP Data Protector
11 29 (0.54%) Cisco UCCE
11 29 (0.54%) Data Guard
11 29 (0.54%) WSUS
12 26 (0.49%) OpenView
12 26 (0.49%) Oracle Enterprise Manager
13 24 (0.45%) Symantec Endpoint Protection
14 22 (0.41%) Microsoft Clustering
Vendors
1 1703 (31.81%) Microsoft
2 867 (16.19%) VMware
3 804 (15.02%) Cisco
4 583 (10.89%) Citrix
5 462 (8.63%) Oracle
6 415 (7.75%) HP
7 199 (3.72%) IBM
8 198 (3.70%) Juniper
9 180 (3.36%) CheckPoint
10 164 (3.06%) Remedy
11 141 (2.63%) Symantec
12 132 (2.47%) NetApp
13 131 (2.45%) Dell
14 127 (2.37%) F5
15 125 (2.33%) SAP
16 116 (2.17%) Mitel
17 111 (2.07%) SolarWinds
18 96 (1.79%) Palo Alto
19 94 (1.76%) EMC
20 79 (1.48%) Red Hat
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 13 hours ago
Luton, Bedfordshire
SPS Resourcing
Salary: From £22,000 to £28,000 per annum includes Training, Bonus & Benefits
Posted: 7 hours ago
West Sussex
Harris Global
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Gloucester, Gloucestershire
Informatiq Consulting
Salary: £65000 per annum + Pension + Medical
Posted: 11 hours ago
Sutton Coldfield, West Midlands (County)
Spring Technology
Posted: 2 days ago
London
Etech Partners
Salary: Up to £21,000 per annum + Benefits
Posted: 2 days ago
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Harvey Nash plc
Salary: £20000 - £25000 per annum + 20% Shift Allowance + Benefits
Posted: Yesterday
Hull, North Humberside
The Bridge Ltd
Salary: Up to £18,000 per annum
Posted: 3 days ago
Gloucester, Gloucestershire
Harvey Nash plc
Salary: £20000 - £22000 per annum + 5% shift allowance
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £45,000 plus bonus and bens
Posted: 2 days ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £17000 - £25000 per annum + benefits
Posted: 2 days ago
Surrey
Logic Engagements Ltd
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago
Herefordshire
Tria Recruitment
Salary: £20000.00 - £25000.00 per annum + bonus + benefits
Posted: 2 days ago
London
Mortimer Spinks
Salary: £35000 per annum
Posted: 3 days ago
Leicester, Leicestershire
Capita Resourcing - IT Resourcing
Salary: £24000 - £34000 per annum + Pension & Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
LA International
Posted: 2 days ago
London
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + on call allowance
Posted: 3 days ago
West London
Evolution Recruitment Solutions
Salary: Circa; 40,000 - 50,000 + Excellent Benefits
Posted: 3 days ago
Kidlington, Oxfordshire
Reed Technology
Salary: £55000 - £65000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Salary: £35409.00 - £39842.00 per annum + Benefit&bonus
Posted: 3 days ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £38000 - £42000 per annum
Posted: 2 days ago
Croydon, Surrey
onezeero.
Salary: £45000 - £55000 per annum + bens
Posted: 3 days ago
Hereford, Herefordshire
Herefordshire Housing
Salary: From £19,930 to £21,942 per annum
Posted: 3 days ago
Liverpool, Merseyside
Robert Walters
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 per annum + Plus Benefits
Posted: 2 days ago
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 2 days ago