The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 95 108 103
Rank change year-on-year
+13 -5
Permanent jobs citing SLA 2978 2577 2943
As % of all permanent IT jobs located in England 2.72% 2.53% 2.66%
As % of the Quality Assurance & Compliance category 25.56% 24.58% 25.66%
Number of salaries quoted 2327 2052 2464
Average salary £36,250 £40,000 £37,500
Average salary % change year-on-year
-9.37% +6.66%
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £32,500 £37,000 £35,000
% change year-on-year
-12.16% +5.71%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11650 10486 11469
As % of all permanent IT jobs located in England 10.65% 10.31% 10.37%
Number of salaries quoted 9056 8316 9511
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,500 £28,000 £28,000
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £40,000 £40,000 £41,500
% change year-on-year
- -3.61%

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 22 August 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 974 £47,250 -0.52% 93
South East +14 813 £32,500 -13.33% 88
Yorkshire -7 254 £35,000 - 26
South West -2 218 £30,750 -12.14% 25
North West +4 212 £34,000 +4.61% 24
East of England -9 204 £38,500 -9.41% 25
West Midlands -14 146 £28,500 -19.71% 14
East Midlands +41 126 £31,000 -11.42% 16
North East -8 24 £27,500 +11.11% 3
Midlands +28 9 £51,000 +27.50%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2399 (42.97%) ITIL
2 2037 (36.49%) Windows
3 1662 (29.77%) Microsoft
4 1192 (21.35%) Service Delivery
5 1176 (21.06%) Active Directory
6 1168 (20.92%) Finance
7 1080 (19.34%) MS Excel
8 970 (17.37%) SQL
9 878 (15.73%) VMware
10 874 (15.65%) Service Management
11 810 (14.51%) MS Office
12 730 (13.08%) Cisco
13 694 (12.43%) SQL Server
14 661 (11.84%) Linux
15 642 (11.50%) MS Exchange
16 637 (11.41%) Change Management
17 608 (10.89%) Degree
18 602 (10.78%) Windows Server 2008
19 595 (10.66%) VMware Infrastructure
20 588 (10.53%) Citrix
21 571 (10.23%) Windows 7
22 558 (9.99%) Microsoft Certification
23 541 (9.69%) Incident Management
24 539 (9.65%) Windows Server 2003
25 533 (9.55%) Oracle
26 517 (9.26%) Firewall
27 505 (9.05%) DNS
28 486 (8.70%) HP
29 483 (8.65%) Problem Management
30 473 (8.47%) Telecoms

SLA
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 642 (11.50%) MS Exchange
2 267 (4.78%) Exchange Server 2010
3 256 (4.59%) SharePoint
4 197 (3.53%) IIS
5 191 (3.42%) Exchange Server 2007
6 166 (2.97%) Exchange Server 2003
7 153 (2.74%) Lync
8 125 (2.24%) Apache
9 113 (2.02%) Blackberry Enterprise Server
10 107 (1.92%) Exchange Server 2013
11 88 (1.58%) Tomcat
12 70 (1.25%) CMS
13 52 (0.93%) SharePoint 2010
14 30 (0.54%) SharePoint 2013
15 28 (0.50%) OpenStack
16 27 (0.48%) WordPress
17 26 (0.47%) IBM Notes
18 25 (0.45%) Office Communications Server
19 22 (0.39%) WebSphere
20 21 (0.38%) WebLogic
Applications
1 1080 (19.34%) MS Excel
2 810 (14.51%) MS Office
3 100 (1.79%) MS PowerPoint
4 60 (1.07%) MS Visio
5 25 (0.45%) MS Project
6 15 (0.27%) Spreadsheet
6 15 (0.27%) InfoPath
7 8 (0.14%) Photoshop
8 6 (0.11%) InDesign
9 4 (0.072%) FastStats
10 3 (0.054%) Maya
10 3 (0.054%) 3ds Max
11 2 (0.036%) Acrobat
12 1 (0.018%) PowerPivot
Business Applications
1 84 (1.50%) Oracle EBS
2 64 (1.15%) Oracle EBS R12
3 61 (1.09%) Dynamics CRM
4 56 (1.00%) Oracle General Ledger
5 46 (0.82%) Oracle Financials
6 44 (0.79%) Oracle Payables
7 38 (0.68%) Oracle Receivables
8 37 (0.66%) Oracle Assets
9 34 (0.61%) Oracle Applications
10 32 (0.57%) SAP CO
10 32 (0.57%) SAP FI/CO
10 32 (0.57%) SAP FI
11 30 (0.54%) Oracle Cash Management
12 24 (0.43%) Oracle 11i
12 24 (0.43%) Oracle Subledger Accounting
13 19 (0.34%) Remedy ITSM
14 18 (0.32%) Oracle iProcurement
15 17 (0.30%) Oracle E-Business Tax
16 13 (0.23%) Oracle Internet Expenses
17 12 (0.21%) BusinessWorks
Cloud Services
1 116 (2.08%) Office 365
2 74 (1.33%) SaaS
3 66 (1.18%) Microsoft Azure
4 51 (0.91%) Cloud Computing
5 29 (0.52%) Amazon AWS
6 19 (0.34%) IaaS
6 19 (0.34%) PaaS
7 6 (0.11%) Amazon EC2
8 4 (0.072%) Taleo
8 4 (0.072%) Google Apps
9 2 (0.036%) Heroku
9 2 (0.036%) IBM SmartCloud
10 1 (0.018%) Amazon ElastiCache
10 1 (0.018%) ElastiCache
10 1 (0.018%) Google Compute Engine
10 1 (0.018%) GitHub
Communications & Networking
1 517 (9.26%) Firewall
2 505 (9.05%) DNS
3 467 (8.36%) TCP/IP
4 408 (7.31%) SAN
5 400 (7.16%) LAN
6 393 (7.04%) WAN
7 330 (5.91%) DHCP
8 324 (5.80%) VPN
9 235 (4.21%) Internet
10 191 (3.42%) VoIP
11 190 (3.40%) Wireless
12 163 (2.92%) NAS
13 111 (1.99%) FTP
14 103 (1.84%) SSL
15 99 (1.77%) MPLS
16 87 (1.56%) Network Security
17 85 (1.52%) BGP
18 82 (1.47%) VLAN
19 67 (1.20%) Cisco ASA
20 65 (1.16%) OSPF
Database & Business Intelligence
1 694 (12.43%) SQL Server
2 174 (3.12%) SQL Server 2008
3 154 (2.76%) MySQL
4 136 (2.44%) SQL Server Reporting Services
5 117 (2.10%) Relational Database
6 113 (2.02%) SQL Server 2005
7 106 (1.90%) SQL Server Integration Services
8 83 (1.49%) Oracle Reports
9 59 (1.06%) Data Warehouse
10 57 (1.02%) Oracle Database
11 48 (0.86%) DB2
12 44 (0.79%) Oracle Discoverer
13 38 (0.68%) NoSQL
13 38 (0.68%) SQL Server 2012
13 38 (0.68%) Crystal Reports
14 35 (0.63%) MongoDB
15 30 (0.54%) SQL Server Analysis Services
16 29 (0.52%) Big Data
17 22 (0.39%) Oracle Database 10g
17 22 (0.39%) MS Access
Development Applications
1 44 (0.79%) JIRA
2 41 (0.73%) Git (software)
3 39 (0.70%) Team Foundation Server
4 30 (0.54%) Subversion
5 27 (0.48%) Visual Studio
6 25 (0.45%) Maven
7 19 (0.34%) Oracle Forms
8 17 (0.30%) Jenkins
9 8 (0.14%) VSS/SourceSafe
10 7 (0.13%) YourKit
10 7 (0.13%) JProfiler
11 6 (0.11%) Toad
11 6 (0.11%) SQL Server Management Studio (SSMS)
12 5 (0.090%) Hudson
12 5 (0.090%) Oracle APEX
12 5 (0.090%) MSI
13 4 (0.072%) CruiseControl
13 4 (0.072%) JUnit
13 4 (0.072%) TeamCity
14 2 (0.036%) InstallShield
General
1 1168 (20.92%) Finance
2 473 (8.47%) Telecoms
3 235 (4.21%) Retail
4 220 (3.94%) Banking
5 173 (3.10%) Legal
6 156 (2.79%) Marketing
7 105 (1.88%) Back Office
8 89 (1.59%) Advertising
9 83 (1.49%) Billing
10 72 (1.29%) Law
11 66 (1.18%) French Language
12 47 (0.84%) Financial Institution
13 46 (0.82%) German Language
14 44 (0.79%) Investment Banking
15 39 (0.70%) Manufacturing
16 37 (0.66%) Publishing
17 29 (0.52%) Front Office
18 27 (0.48%) General Ledger
19 25 (0.45%) Pharmaceutical
20 24 (0.43%) Military
Job Titles
1 1420 (25.43%) Analyst
2 656 (11.75%) Support Analyst
3 639 (11.45%) Service Manager
4 480 (8.60%) Support Engineer
5 439 (7.86%) Service Analyst
6 376 (6.73%) Service Desk Analyst
7 337 (6.04%) Applications Support
8 304 (5.45%) Delivery Manager
9 294 (5.27%) Services Delivery Manager
10 287 (5.14%) Team Leader
11 273 (4.89%) 2nd Line Support
12 239 (4.28%) Consultant
13 234 (4.19%) Administrator
14 214 (3.83%) Technical Support
15 193 (3.46%) IT Support
16 175 (3.13%) 1st Line Support
17 174 (3.12%) Support Manager
18 154 (2.76%) Applications Support Analyst
19 133 (2.38%) 3rd Line Support
20 130 (2.33%) Developer
Libraries, Frameworks & Software Standards
1 234 (4.19%) .NET
2 169 (3.03%) XML
3 158 (2.83%) Web Services
4 155 (2.78%) HTML
5 117 (2.10%) CSS
6 67 (1.20%) ASP.NET
7 57 (1.02%) jQuery
8 50 (0.90%) Middleware
9 32 (0.57%) WCF
9 32 (0.57%) LAMP
10 28 (0.50%) COM
11 26 (0.47%) J2EE
11 26 (0.47%) .NET Framework
12 23 (0.41%) HTML5
13 18 (0.32%) Ajax
14 17 (0.30%) JMS
15 15 (0.27%) AngularJS
15 15 (0.27%) Twitter Bootstrap
15 15 (0.27%) Silverlight
16 14 (0.25%) SOAP
Miscellaneous
1 293 (5.25%) Management Information System
2 247 (4.42%) Blackberry
3 134 (2.40%) Computer Science
4 127 (2.27%) Statistics
5 98 (1.76%) Replication
6 91 (1.63%) Clustering
7 80 (1.43%) Open Source
8 73 (1.31%) Firmware
9 70 (1.25%) Enterprise Software
10 69 (1.24%) Mathematics
11 67 (1.20%) Video Conferencing
12 55 (0.99%) CMDB
13 48 (0.86%) Fat Client
13 48 (0.86%) Thin Client
14 43 (0.77%) Client/Server
15 39 (0.70%) CLARiiON
16 36 (0.64%) iPhone
17 35 (0.63%) Hedge funds
18 34 (0.61%) Enterprise Storage
19 30 (0.54%) PDA
Operating Systems
1 2037 (36.49%) Windows
2 661 (11.84%) Linux
3 602 (10.78%) Windows Server 2008
4 571 (10.23%) Windows 7
5 539 (9.65%) Windows Server 2003
6 423 (7.58%) Windows XP
7 409 (7.33%) UNIX
8 252 (4.51%) Windows Server 2012
9 187 (3.35%) Windows 8
10 122 (2.19%) Solaris
11 105 (1.88%) Red Hat Enterprise Linux
12 103 (1.84%) Windows Vista
13 75 (1.34%) Ubuntu
14 66 (1.18%) AIX
15 64 (1.15%) CentOS
16 48 (0.86%) Windows 2000 Server
17 41 (0.73%) Android
18 40 (0.72%) Mac OS X
19 37 (0.66%) SUSE
19 37 (0.66%) Debian
Processes & Methodologies
1 2399 (42.97%) ITIL
2 1192 (21.35%) Service Delivery
3 874 (15.65%) Service Management
4 637 (11.41%) Change Management
5 541 (9.69%) Incident Management
6 483 (8.65%) Problem Management
7 473 (8.47%) Project Management
8 337 (6.04%) Continuous Improvement
9 257 (4.60%) Root Cause Analysis
10 253 (4.53%) CRM
11 231 (4.14%) ITSM
12 215 (3.85%) Time Management
13 214 (3.83%) PRINCE2
14 211 (3.78%) Disaster Recovery
15 194 (3.47%) Stakeholder Management
16 184 (3.30%) Business Intelligence
17 180 (3.22%) Change Control
18 171 (3.06%) Capacity Management
19 162 (2.90%) E-Commerce
19 162 (2.90%) Configuration Management
Programming Languages
1 970 (17.37%) SQL
2 213 (3.82%) Java
3 142 (2.54%) C#
4 136 (2.44%) JavaScript
5 124 (2.22%) PowerShell
6 109 (1.95%) T-SQL
7 103 (1.84%) Python
8 100 (1.79%) C
9 95 (1.70%) PL/SQL
10 85 (1.52%) Perl
11 74 (1.33%) PHP
12 71 (1.27%) Shell Script
12 71 (1.27%) Bash Shell
13 54 (0.97%) VB
14 36 (0.64%) Ruby
15 27 (0.48%) VBA
16 25 (0.45%) C++
17 21 (0.38%) ABAP
18 19 (0.34%) VB.NET
19 16 (0.29%) Korn
Qualifications
1 608 (10.89%) Degree
2 558 (9.99%) Microsoft Certification
3 371 (6.65%) Cisco Certification
3 371 (6.65%) ITIL Certification
4 327 (5.86%) CCNA
5 316 (5.66%) MCSE
6 313 (5.61%) Security Cleared
7 214 (3.83%) MCITP
7 214 (3.83%) MCP
8 204 (3.65%) SC Cleared
9 168 (3.01%) MCSA
10 147 (2.63%) CCNP
11 84 (1.50%) ITIL Foundation Certificate
11 84 (1.50%) VMware Certified Professional (VCP)
12 72 (1.29%) MCTS
13 39 (0.70%) MOS
13 39 (0.70%) ISEB
13 39 (0.70%) DV Cleared
14 38 (0.68%) PMI Certification
15 36 (0.64%) CISSP
Quality Assurance & Compliance
1 147 (2.63%) QA
2 78 (1.40%) ISO/IEC 27001
3 33 (0.59%) ISO 9001
4 28 (0.50%) Sarbanes-Oxley
5 22 (0.39%) PCI DSS
6 18 (0.32%) COBIT
7 7 (0.13%) ISO/IEC 20000
8 4 (0.072%) Data Quality
9 3 (0.054%) ISO 14001
10 2 (0.036%) ISO 9000
10 2 (0.036%) HL7
11 1 (0.018%) CESG Infosec
11 1 (0.018%) GxP
11 1 (0.018%) TickIT
11 1 (0.018%) BS7799
System Software
1 1176 (21.06%) Active Directory
2 595 (10.66%) VMware Infrastructure
3 195 (3.49%) Hyper-V
4 181 (3.24%) XenApp
5 134 (2.40%) vSphere
6 130 (2.33%) VMware ESX
7 80 (1.43%) VMware ESXi
8 67 (1.20%) XenDesktop
9 48 (0.86%) vCloud
10 42 (0.75%) VMware Server
11 41 (0.73%) XenServer
12 37 (0.66%) Terminal Services
13 36 (0.64%) NFS
14 33 (0.59%) Microsoft Virtual Server
15 32 (0.57%) UAG
16 23 (0.41%) VMFS
17 20 (0.36%) Forefront TMG
18 17 (0.30%) Microsoft App-V
19 16 (0.29%) ISA Server
20 15 (0.27%) IAG
Systems Management
1 187 (3.35%) SCCM
2 124 (2.22%) Backup Exec
3 103 (1.84%) SCOM
4 86 (1.54%) Nagios
5 80 (1.43%) Puppet
6 65 (1.16%) Norton AntiVirus
7 56 (1.00%) NetBackup
8 52 (0.93%) WSUS
9 38 (0.68%) Zenoss
9 38 (0.68%) Tivoli
10 35 (0.63%) Cisco UCCX
10 35 (0.63%) Opscode Chef
11 32 (0.57%) Oracle Enterprise Manager
12 28 (0.50%) HP Data Protector
12 28 (0.50%) HP SIM
13 24 (0.43%) ZABBIX
14 20 (0.36%) Cisco IPCC
14 20 (0.36%) Cisco CUCM
15 19 (0.34%) Tivoli Storage Manager
16 17 (0.30%) OpenView
Vendors
1 1662 (29.77%) Microsoft
2 878 (15.73%) VMware
3 730 (13.08%) Cisco
4 588 (10.53%) Citrix
5 533 (9.55%) Oracle
6 486 (8.70%) HP
7 204 (3.65%) NetApp
8 198 (3.55%) Symantec
9 159 (2.85%) Juniper
10 157 (2.81%) Remedy
11 156 (2.79%) Red Hat
12 155 (2.78%) EMC
13 148 (2.65%) CheckPoint
14 147 (2.63%) Dell
15 137 (2.45%) SAP
16 100 (1.79%) SolarWinds
16 100 (1.79%) IBM
17 95 (1.70%) Avaya
18 85 (1.52%) F5
19 73 (1.31%) Salesforce.com
London
Aximis (West) Limited
Salary: Up to £50K + Bonus + Benefits
Posted: 8 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Bonus + Benefits
Posted: 8 hours ago
City, London
Asset Resourcing Ltd
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 10 hours ago
City, London
Asset Resourcing
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 11 hours ago
City, London
Harrington Starr
Salary: £65000 - £75000 per annum
Posted: 13 hours ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
Advantage XPO
Salary: £22000 - £24000 per annum
Posted: 14 hours ago
Wilmslow, Cheshire
Resource Management
Salary: £30000 - £38000 per annum + bonus + benefits
Posted: 14 hours ago
Epsom, Surrey
Coal IT Services
Salary: Unspecified Senior level salary reflective of the role
Posted: 14 hours ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 14 hours ago
Bath, Avon
Resource Management
Salary: £18000 - £23000 per annum + bonus + benefits
Posted: 14 hours ago
Bath, Avon
Resource Management
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: 14 hours ago
Lewes, East Sussex
RBW Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 14 hours ago
Bracknell, Berkshire
Roc Search
Salary: £18000 - £20000 per annum + benefits
Posted: 15 hours ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 15 hours ago
Portsmouth, Hampshire
Ping IT Recruitment ltd
Salary: Up to £40,000 per annum 5% cash/benefits package
Posted: 15 hours ago
Northumberland
Mortimer Spinks
Salary: £75000 - £80000 per annum
Posted: 15 hours ago
Reading, Berkshire
Mortimer Spinks
Salary: £75000 - £85000 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
Absolute Solution Limited
Salary: From £21,000 to £26,000 per annum 21-26k plus bens
Posted: 16 hours ago
Wokingham, Berkshire
EXCELerate
Salary: Up to £35,000 per annum £35k & Corporate Benefits Package
Posted: 16 hours ago