The first table below looks at the demand for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the England region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 107 105 112
Rank change year-on-year
-2 +7
Permanent jobs citing SLA 2764 2637 2655
As % of all permanent IT jobs located in England 2.53% 2.59% 2.38%
As % of the Quality Assurance & Compliance category 23.79% 25.27% 24.63%
Number of salaries quoted 2180 2128 2170
Average salary £37,000 £40,000 £37,500
Average salary % change year-on-year
-7.50% +6.66%
90% offered a salary of more than £22,000 £22,500 £23,000
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £34,000 £37,000 £35,000
% change year-on-year
-8.10% +5.71%
Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11616 10434 10779
As % of all permanent IT jobs located in England 10.62% 10.25% 9.68%
Number of salaries quoted 9117 8351 8911
Average salary £45,000 £45,500 £45,000
Average salary % change year-on-year
-1.09% +1.11%
90% offered a salary of more than £27,500 £28,500 £28,500
10% offered a salary of more than £70,000 £72,500 £72,500
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
UK

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 28 July 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -11 932 £47,500 - 101
South East +6 706 £32,500 -9.72% 79
Yorkshire -17 235 £34,500 -8.00% 37
South West +12 219 £30,750 -12.14% 34
North West +10 209 £37,500 +23.96% 20
East of England -22 203 £35,000 -17.64% 20
West Midlands -35 125 £32,500 -18.75% 28
East Midlands +28 117 £32,500 -2.98% 24
North East -15 18 £26,000 +4.00% 5
Midlands +16 5 £47,000 +7.42%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 28 July 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2291 (42.03%) ITIL
2 2035 (37.33%) Windows
3 1627 (29.85%) Microsoft
4 1166 (21.39%) Active Directory
5 1143 (20.97%) Service Delivery
6 1141 (20.93%) Finance
7 1072 (19.67%) MS Excel
8 975 (17.89%) SQL
9 811 (14.88%) Service Management
10 808 (14.82%) VMware
11 785 (14.40%) MS Office
12 692 (12.69%) Cisco
13 673 (12.35%) SQL Server
14 624 (11.45%) Linux
15 621 (11.39%) MS Exchange
16 610 (11.19%) Degree
17 607 (11.14%) Change Management
18 606 (11.12%) Windows Server 2008
19 593 (10.88%) Citrix
20 571 (10.48%) Microsoft Certification
21 559 (10.25%) Incident Management
22 556 (10.20%) Windows Server 2003
23 542 (9.94%) VMware Infrastructure
24 540 (9.91%) Windows 7
25 514 (9.43%) Oracle
26 494 (9.06%) Firewall
27 481 (8.82%) DNS
28 475 (8.71%) Problem Management
29 473 (8.68%) Project Management
30 452 (8.29%) HP

SLA
Top Related IT Skills in England by Category

For the 6 months to 28 July 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 621 (11.39%) MS Exchange
2 264 (4.84%) Exchange Server 2010
3 255 (4.68%) SharePoint
4 202 (3.71%) IIS
5 177 (3.25%) Exchange Server 2007
6 163 (2.99%) Exchange Server 2003
7 140 (2.57%) Lync
8 130 (2.38%) Apache
9 109 (2.00%) Blackberry Enterprise Server
10 95 (1.74%) Exchange Server 2013
11 89 (1.63%) Tomcat
12 84 (1.54%) CMS
13 41 (0.75%) SharePoint 2010
14 34 (0.62%) WordPress
15 27 (0.50%) Oracle Workflow
15 27 (0.50%) SharePoint 2013
16 26 (0.48%) IBM Notes
17 25 (0.46%) OpenStack
17 25 (0.46%) Drupal
18 24 (0.44%) WebSphere
Applications
1 1072 (19.67%) MS Excel
2 785 (14.40%) MS Office
3 97 (1.78%) MS PowerPoint
4 63 (1.16%) MS Visio
5 33 (0.61%) MS Project
6 16 (0.29%) Spreadsheet
7 14 (0.26%) InfoPath
8 10 (0.18%) Photoshop
9 6 (0.11%) InDesign
10 4 (0.073%) FastStats
11 2 (0.037%) Maya
11 2 (0.037%) 3ds Max
12 1 (0.018%) Acrobat
12 1 (0.018%) PowerPivot
Business Applications
1 85 (1.56%) Oracle EBS
2 70 (1.28%) Oracle EBS R12
3 61 (1.12%) Dynamics CRM
4 60 (1.10%) Oracle General Ledger
5 55 (1.01%) Oracle Financials
6 50 (0.92%) Oracle Payables
7 43 (0.79%) Oracle Receivables
8 40 (0.73%) Oracle Assets
9 38 (0.70%) Oracle Applications
10 29 (0.53%) Oracle 11i
11 27 (0.50%) Oracle Subledger Accounting
12 26 (0.48%) Oracle Cash Management
12 26 (0.48%) SAP FI/CO
12 26 (0.48%) SAP CO
12 26 (0.48%) SAP FI
13 22 (0.40%) Oracle iProcurement
14 21 (0.39%) Oracle E-Business Tax
15 16 (0.29%) Oracle Internet Expenses
15 16 (0.29%) Remedy ITSM
16 12 (0.22%) Dynamics AX
Cloud Services
1 116 (2.13%) Office 365
2 73 (1.34%) SaaS
3 64 (1.17%) Microsoft Azure
4 47 (0.86%) Cloud Computing
5 18 (0.33%) IaaS
5 18 (0.33%) Amazon AWS
5 18 (0.33%) PaaS
6 7 (0.13%) Amazon EC2
7 4 (0.073%) Taleo
8 2 (0.037%) Heroku
8 2 (0.037%) IBM SmartCloud
9 1 (0.018%) Google Compute Engine
9 1 (0.018%) ElastiCache
9 1 (0.018%) Google Apps
9 1 (0.018%) GitHub
Communications & Networking
1 494 (9.06%) Firewall
2 481 (8.82%) DNS
3 435 (7.98%) TCP/IP
4 414 (7.59%) LAN
5 410 (7.52%) WAN
6 388 (7.12%) SAN
7 309 (5.67%) DHCP
7 309 (5.67%) VPN
8 237 (4.35%) Internet
9 185 (3.39%) VoIP
10 180 (3.30%) Wireless
11 150 (2.75%) NAS
12 119 (2.18%) FTP
13 90 (1.65%) Network Security
14 87 (1.60%) SSL
15 77 (1.41%) VLAN
15 77 (1.41%) BGP
16 76 (1.39%) MPLS
17 66 (1.21%) Cisco ASA
18 56 (1.03%) iSCSI
Database & Business Intelligence
1 673 (12.35%) SQL Server
2 163 (2.99%) SQL Server 2008
3 151 (2.77%) MySQL
4 138 (2.53%) SQL Server Reporting Services
5 121 (2.22%) Relational Database
6 115 (2.11%) SQL Server 2005
7 104 (1.91%) SQL Server Integration Services
8 87 (1.60%) Oracle Reports
9 74 (1.36%) Oracle Database
10 48 (0.88%) DB2
10 48 (0.88%) Data Warehouse
11 40 (0.73%) Oracle Discoverer
12 34 (0.62%) NoSQL
13 33 (0.61%) Oracle Database 10g
13 33 (0.61%) MongoDB
14 32 (0.59%) Crystal Reports
15 31 (0.57%) SQL Server Analysis Services
16 27 (0.50%) RDBMS
16 27 (0.50%) SQL Server 2012
17 26 (0.48%) Oracle Database 11g
Development Applications
1 47 (0.86%) JIRA
2 34 (0.62%) Subversion
3 33 (0.61%) Git (software)
4 32 (0.59%) Team Foundation Server
5 27 (0.50%) Oracle Forms
6 20 (0.37%) Maven
7 18 (0.33%) Visual Studio
8 15 (0.28%) Jenkins
9 9 (0.17%) MSI
9 9 (0.17%) InstallShield
10 8 (0.15%) Oracle APEX
10 8 (0.15%) Toad
10 8 (0.15%) VSS/SourceSafe
11 6 (0.11%) SQL Server Management Studio (SSMS)
11 6 (0.11%) JUnit
12 5 (0.092%) AdminStudio
12 5 (0.092%) ProC
12 5 (0.092%) Hudson
13 4 (0.073%) Wise Package Studio
13 4 (0.073%) JProfiler
General
1 1141 (20.93%) Finance
2 436 (8.00%) Telecoms
3 215 (3.94%) Retail
4 208 (3.82%) Banking
5 167 (3.06%) Legal
6 147 (2.70%) Marketing
7 110 (2.02%) Back Office
8 95 (1.74%) Advertising
9 77 (1.41%) Billing
10 71 (1.30%) Law
11 55 (1.01%) French Language
12 46 (0.84%) German Language
13 45 (0.83%) Investment Banking
14 40 (0.73%) Publishing
15 32 (0.59%) Manufacturing
16 28 (0.51%) Pharmaceutical
17 27 (0.50%) Financial Institution
18 26 (0.48%) Front Office
19 25 (0.46%) General Ledger
19 25 (0.46%) Local Government
Job Titles
1 1422 (26.09%) Analyst
2 678 (12.44%) Support Analyst
3 610 (11.19%) Service Manager
4 480 (8.81%) Support Engineer
5 426 (7.82%) Service Analyst
6 368 (6.75%) Service Desk Analyst
7 335 (6.15%) Applications Support
8 306 (5.61%) Delivery Manager
9 295 (5.41%) Services Delivery Manager
10 281 (5.16%) 2nd Line Support
11 267 (4.90%) Team Leader
12 234 (4.29%) Administrator
13 222 (4.07%) Consultant
14 212 (3.89%) Technical Support
15 196 (3.60%) IT Support
16 180 (3.30%) 1st Line Support
17 163 (2.99%) Support Manager
18 162 (2.97%) Applications Support Analyst
19 128 (2.35%) 3rd Line Support
20 121 (2.22%) Systems Administrator
Libraries, Frameworks & Software Standards
1 221 (4.05%) .NET
2 159 (2.92%) Web Services
3 157 (2.88%) XML
4 146 (2.68%) HTML
5 110 (2.02%) CSS
6 55 (1.01%) ASP.NET
7 52 (0.95%) Middleware
8 45 (0.83%) jQuery
9 33 (0.61%) LAMP
10 31 (0.57%) WCF
11 28 (0.51%) COM
12 23 (0.42%) .NET Framework
13 22 (0.40%) HTML5
14 20 (0.37%) J2EE
14 20 (0.37%) SOAP
15 16 (0.29%) JMS
16 15 (0.28%) ASP.NET MVC
17 14 (0.26%) ASP.NET Web Forms
17 14 (0.26%) Ajax
18 12 (0.22%) REST
Miscellaneous
1 299 (5.49%) Management Information System
2 241 (4.42%) Blackberry
3 136 (2.49%) Statistics
4 130 (2.38%) Computer Science
5 99 (1.82%) Clustering
6 93 (1.71%) Replication
7 78 (1.43%) Open Source
8 67 (1.23%) Enterprise Software
9 66 (1.21%) Firmware
10 58 (1.06%) Mathematics
11 54 (0.99%) CMDB
12 47 (0.86%) Video Conferencing
13 46 (0.84%) Client/Server
14 39 (0.72%) Thin Client
14 39 (0.72%) Fat Client
15 34 (0.62%) PDA
16 33 (0.61%) Hedge funds
17 32 (0.59%) iPhone
18 30 (0.55%) Enterprise Storage
18 30 (0.55%) CLARiiON
Operating Systems
1 2035 (37.33%) Windows
2 624 (11.45%) Linux
3 606 (11.12%) Windows Server 2008
4 556 (10.20%) Windows Server 2003
5 540 (9.91%) Windows 7
6 421 (7.72%) Windows XP
7 392 (7.19%) UNIX
8 235 (4.31%) Windows Server 2012
9 192 (3.52%) Windows 8
10 133 (2.44%) Solaris
11 102 (1.87%) Red Hat Enterprise Linux
12 99 (1.82%) Windows Vista
13 83 (1.52%) Ubuntu
14 66 (1.21%) CentOS
15 65 (1.19%) AIX
16 47 (0.86%) Windows 2000 Server
17 42 (0.77%) Windows 2000
18 37 (0.68%) Mac OS X
19 34 (0.62%) Android
19 34 (0.62%) Debian
Processes & Methodologies
1 2291 (42.03%) ITIL
2 1143 (20.97%) Service Delivery
3 811 (14.88%) Service Management
4 607 (11.14%) Change Management
5 559 (10.25%) Incident Management
6 475 (8.71%) Problem Management
7 473 (8.68%) Project Management
8 316 (5.80%) Continuous Improvement
9 251 (4.60%) Root Cause Analysis
10 250 (4.59%) CRM
11 216 (3.96%) PRINCE2
12 210 (3.85%) ITSM
12 210 (3.85%) Time Management
13 207 (3.80%) Disaster Recovery
14 198 (3.63%) Stakeholder Management
15 178 (3.27%) E-Commerce
16 177 (3.25%) Change Control
17 167 (3.06%) Business Intelligence
18 159 (2.92%) Capacity Management
19 146 (2.68%) Release Management
Programming Languages
1 975 (17.89%) SQL
2 201 (3.69%) Java
3 130 (2.38%) JavaScript
4 129 (2.37%) PowerShell
5 120 (2.20%) C#
6 104 (1.91%) Python
7 102 (1.87%) PL/SQL
8 96 (1.76%) C
9 94 (1.72%) T-SQL
10 93 (1.71%) Perl
11 79 (1.45%) PHP
12 70 (1.28%) Shell Script
13 69 (1.27%) Bash Shell
14 49 (0.90%) VB
15 38 (0.70%) Ruby
16 33 (0.61%) VBA
17 26 (0.48%) C++
18 22 (0.40%) ABAP
19 21 (0.39%) Korn
20 17 (0.31%) VB.NET
Qualifications
1 610 (11.19%) Degree
2 571 (10.48%) Microsoft Certification
3 380 (6.97%) ITIL Certification
4 371 (6.81%) Cisco Certification
5 329 (6.04%) CCNA
6 322 (5.91%) MCSE
7 299 (5.49%) Security Cleared
8 236 (4.33%) MCP
9 229 (4.20%) MCITP
10 189 (3.47%) SC Cleared
11 160 (2.94%) MCSA
12 148 (2.72%) CCNP
13 91 (1.67%) VMware Certified Professional (VCP)
14 85 (1.56%) ITIL Foundation Certificate
15 75 (1.38%) MCTS
16 42 (0.77%) DV Cleared
17 39 (0.72%) MOS
18 37 (0.68%) PMI Certification
19 34 (0.62%) ISEB
19 34 (0.62%) CCA
Quality Assurance & Compliance
1 141 (2.59%) QA
2 74 (1.36%) ISO/IEC 27001
3 32 (0.59%) Sarbanes-Oxley
4 28 (0.51%) ISO 9001
5 20 (0.37%) PCI DSS
6 16 (0.29%) COBIT
7 9 (0.17%) ISO/IEC 20000
8 4 (0.073%) Data Quality
9 3 (0.055%) ISO 14001
9 3 (0.055%) ISO 9000
9 3 (0.055%) HL7
10 1 (0.018%) BS7799
10 1 (0.018%) TickIT
10 1 (0.018%) GxP
10 1 (0.018%) CESG Infosec
System Software
1 1166 (21.39%) Active Directory
2 542 (9.94%) VMware Infrastructure
3 179 (3.28%) Hyper-V
4 164 (3.01%) XenApp
5 137 (2.51%) VMware ESX
6 116 (2.13%) vSphere
7 74 (1.36%) VMware ESXi
8 62 (1.14%) XenDesktop
9 48 (0.88%) vCloud
10 39 (0.72%) XenServer
11 37 (0.68%) VMware Server
12 36 (0.66%) Terminal Services
13 34 (0.62%) NFS
14 31 (0.57%) UAG
15 24 (0.44%) Microsoft Virtual Server
15 24 (0.44%) VMFS
16 23 (0.42%) Microsoft App-V
17 21 (0.39%) Forefront TMG
18 19 (0.35%) Oracle RAC
19 18 (0.33%) ISA Server
Systems Management
1 184 (3.38%) SCCM
2 128 (2.35%) Backup Exec
3 94 (1.72%) SCOM
4 69 (1.27%) Norton AntiVirus
5 68 (1.25%) Puppet
6 67 (1.23%) Nagios
7 56 (1.03%) WSUS
8 43 (0.79%) Tivoli
8 43 (0.79%) NetBackup
9 35 (0.64%) Opscode Chef
10 34 (0.62%) Oracle Enterprise Manager
11 27 (0.50%) Zenoss
12 23 (0.42%) Cisco UCCX
12 23 (0.42%) HP Data Protector
13 22 (0.40%) ZABBIX
14 19 (0.35%) Tivoli Storage Manager
14 19 (0.35%) HP SIM
15 18 (0.33%) Data Guard
15 18 (0.33%) OpenView
16 17 (0.31%) Cisco CUCM
Vendors
1 1627 (29.85%) Microsoft
2 808 (14.82%) VMware
3 692 (12.69%) Cisco
4 593 (10.88%) Citrix
5 514 (9.43%) Oracle
6 452 (8.29%) HP
7 201 (3.69%) Symantec
8 183 (3.36%) NetApp
9 156 (2.86%) Red Hat
10 151 (2.77%) Remedy
11 148 (2.72%) CheckPoint
12 146 (2.68%) Dell
13 140 (2.57%) Juniper
14 136 (2.49%) SAP
15 124 (2.27%) EMC
16 99 (1.82%) IBM
17 90 (1.65%) F5
18 89 (1.63%) Avaya
19 79 (1.45%) Salesforce.com
20 77 (1.41%) SolarWinds
London
David Bruce Recruitment
Salary: From £27,000 to £28,000 per annum £27.5K + package
Posted: 4 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £23,000 to £27,000 per annum
Posted: 7 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £25,000 per annum
Posted: 7 hours ago
London
Harvey Nash plc
Salary: £25000 - £34000 per annum + Shift Allowance
Posted: 9 hours ago
Bolton, Lancashire
Circle Recruitment
Salary: £17000 per annum + bens
Posted: 9 hours ago
City, London
FIRST POINT IT RESOURCING
Salary: £70000 - £85000 per annum
Posted: 9 hours ago
West London
Exposed Solutions
Salary: £40000 to £60000 per annum - Bonus and excellent benefits
Posted: 9 hours ago
Derbyshire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 10 hours ago
Leicestershire
Oscar Associates (UK) Ltd
Salary: £80000 - £100000 per annum + Benefits
Posted: 10 hours ago
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £25,000 per annum
Posted: 10 hours ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 10 hours ago
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum
Posted: 10 hours ago
Derbyshire
ReThink Recruitment
Salary: £90000.00 - £110000.00 per annum + car allowance, benefits
Posted: 10 hours ago
London
Brimstone Consulting
Posted: 10 hours ago
London
Brimstone Consulting
Posted: 10 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
Sanderson
Salary: £43000 - £48000 per annum
Posted: 11 hours ago
Basingstoke, Hampshire
Proprius Recruitment
Salary: From £90,000 to £110,000 per annum
Posted: 11 hours ago
Hertfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Benefits
Posted: 11 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £20000.00 - £26000.00 per annum + Pension & Health
Posted: 11 hours ago