The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 107 101 135
Rank change year-on-year
-6 +34
Permanent jobs citing SLA 2578 2984 2680
As % of all permanent IT jobs located in England 2.80% 3.00% 2.40%
As % of the Quality Assurance & Compliance category 23.82% 26.55% 20.96%
Number of salaries quoted 1967 2322 2185
Median salary £37,500 £36,500 £36,500
Median salary % change year-on-year
+2.73% -
90% offered a salary of more than £22,000 £22,000 £22,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £34,500 £35,000 £33,000
% change year-on-year
-1.42% +6.06%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10824 11241 12784
As % of all permanent IT jobs located in England 11.77% 11.30% 11.45%
Number of salaries quoted 8666 8931 10110
Median salary £50,000 £47,500 £46,500
Median salary % change year-on-year
+5.26% +2.15%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £42,500 £41,125
% change year-on-year
+5.88% +3.34%

SLA
Jobs Demand Trend in England

The demand trend of job ads across the England region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 31 May 2016.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 819 £48,500 +14.11% 63
South East -3 698 £34,500 +6.15% 57
West Midlands +5 234 £36,750 +6.78% 23
East of England -15 190 £34,000 -15.00% 15
Yorkshire +7 180 £32,000 -5.18% 19
North West +4 166 £35,000 -12.50% 26
South West -7 157 £32,289 -7.74% 20
East Midlands -7 127 £36,125 +33.79% 10
North East -1 19 £35,000 +33.33% 12
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 31 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 2273 (42.31%) ITIL
2 1930 (35.93%) Windows
3 1671 (31.11%) Microsoft
4 1217 (22.65%) Active Directory
5 1186 (22.08%) Finance
6 1110 (20.66%) MS Excel
7 1068 (19.88%) Service Delivery
8 871 (16.21%) VMware
9 856 (15.93%) SQL
10 826 (15.38%) Cisco
11 805 (14.99%) Service Management
12 798 (14.85%) MS Office
13 788 (14.67%) Windows Server
14 655 (12.19%) Firewall
15 643 (11.97%) SQL Server
16 630 (11.73%) MS Exchange
17 596 (11.09%) Citrix
18 561 (10.44%) Change Management
19 560 (10.42%) Linux
20 548 (10.20%) Incident Management
21 540 (10.05%) Cisco Certification
22 527 (9.81%) VMware Infrastructure
23 517 (9.62%) Windows 7
24 507 (9.44%) Degree
25 499 (9.29%) WAN
26 481 (8.95%) LAN
27 470 (8.75%) Analytical Skills
28 453 (8.43%) TCP/IP
28 453 (8.43%) Windows Server 2008
29 451 (8.40%) Oracle

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 630 (11.73%) MS Exchange
2 297 (5.53%) Exchange Server 2010
3 209 (3.89%) SharePoint
4 178 (3.31%) IIS
5 168 (3.13%) Exchange Server 2013
6 163 (3.03%) Exchange Server 2007
7 117 (2.18%) Blackberry Enterprise Server
7 117 (2.18%) Skype for Business
8 99 (1.84%) Tomcat
9 90 (1.68%) Apache
10 78 (1.45%) Exchange Server 2003
11 66 (1.23%) WebLogic
12 61 (1.14%) WebSphere
13 47 (0.87%) CMS
14 35 (0.65%) JBoss
15 23 (0.43%) SharePoint Server
16 22 (0.41%) WebSphere Application Server
17 20 (0.37%) BizTalk Server
17 20 (0.37%) IBM HTTP Server
18 19 (0.35%) MS Project Server
Applications
1 1110 (20.66%) MS Excel
2 798 (14.85%) MS Office
3 134 (2.49%) MS PowerPoint
4 63 (1.17%) MS Visio
5 28 (0.52%) MS Project
6 15 (0.28%) Spreadsheet
7 7 (0.13%) InfoPath
8 4 (0.074%) Acrobat
8 4 (0.074%) Adobe Creative Suite
9 3 (0.056%) SPSS
10 2 (0.037%) HipChat
11 1 (0.019%) Adobe After Effects
11 1 (0.019%) AutoCAD
11 1 (0.019%) Photoshop
11 1 (0.019%) Revit
Business Applications
1 61 (1.14%) Dynamics CRM
1 61 (1.14%) Oracle EBS
2 53 (0.99%) Oracle Financials
3 35 (0.65%) assyst
4 28 (0.52%) Oracle Retail
5 24 (0.45%) Oracle Applications
6 23 (0.43%) Remedy ITSM
7 21 (0.39%) Oracle EBS R12
8 19 (0.35%) Oracle 11i
8 19 (0.35%) SAP Oil and Gas
9 12 (0.22%) Oracle E-Business Tax
10 10 (0.19%) Dynamics AX
10 10 (0.19%) Oracle Assets
10 10 (0.19%) Oracle Subledger Accounting
11 9 (0.17%) Oracle Payables
11 9 (0.17%) Oracle Receivables
11 9 (0.17%) SAP CO
11 9 (0.17%) SAP FI
11 9 (0.17%) SAP FI/CO
12 8 (0.15%) thinkFolio
Cloud Services
1 273 (5.08%) Office 365
2 129 (2.40%) Microsoft Azure
3 106 (1.97%) SaaS
4 92 (1.71%) Amazon AWS
4 92 (1.71%) Mimecast
5 24 (0.45%) Virtual Private Cloud
6 22 (0.41%) IaaS
7 14 (0.26%) Google Apps
8 11 (0.20%) Cloud Computing
9 10 (0.19%) PaaS
10 9 (0.17%) Amazon EC2
10 9 (0.17%) Amazon S3
11 8 (0.15%) Yammer
12 6 (0.11%) DigitalOcean
12 6 (0.11%) Linode
13 3 (0.056%) Dropbox
13 3 (0.056%) OneDrive
13 3 (0.056%) Silverpop
14 2 (0.037%) Datadog
14 2 (0.037%) Sage Pay
Communications & Networking
1 655 (12.19%) Firewall
2 499 (9.29%) WAN
3 481 (8.95%) LAN
4 453 (8.43%) TCP/IP
5 408 (7.59%) DNS
6 372 (6.92%) VPN
7 271 (5.04%) DHCP
8 260 (4.84%) VoIP
9 257 (4.78%) SAN
10 173 (3.22%) Internet
11 160 (2.98%) OSPF
12 154 (2.87%) Cisco ASA
12 154 (2.87%) Wireless
13 147 (2.74%) MPLS
14 145 (2.70%) BGP
15 138 (2.57%) SSL
16 125 (2.33%) Network Security
17 119 (2.22%) Wi-Fi
18 88 (1.64%) NAS
19 85 (1.58%) VLAN
Database & Business Intelligence
1 643 (11.97%) SQL Server
2 161 (3.00%) SQL Server 2008
3 119 (2.22%) MySQL
4 98 (1.82%) SQL Server 2005
5 88 (1.64%) Oracle Reports
6 84 (1.56%) SQL Server 2012
7 80 (1.49%) Oracle Database
8 65 (1.21%) Data Warehouse
8 65 (1.21%) SQL Server Reporting Services
9 63 (1.17%) Relational Database
9 63 (1.17%) SQL Server Integration Services
10 51 (0.95%) BusinessObjects
11 48 (0.89%) Oracle Discoverer
12 38 (0.71%) MS Access
13 37 (0.69%) Oracle Database 10g
13 37 (0.69%) RDBMS
13 37 (0.69%) SQL Server Analysis Services
14 30 (0.56%) Oracle Database 11g
15 29 (0.54%) Oracle BI Publisher
16 25 (0.47%) PostgreSQL
Development Applications
1 50 (0.93%) Oracle Forms
2 41 (0.76%) Git (software)
3 36 (0.67%) Subversion
4 35 (0.65%) Maven
5 33 (0.61%) JIRA
6 32 (0.60%) JUnit
7 21 (0.39%) TeamCity
8 20 (0.37%) Visual Studio
9 17 (0.32%) Introscope
10 14 (0.26%) Jenkins
11 13 (0.24%) Ant
12 11 (0.20%) Atlassian Bamboo
12 11 (0.20%) Gradle
13 10 (0.19%) JMeter
13 10 (0.19%) LoadRunner
13 10 (0.19%) ProC
14 8 (0.15%) Mockito
14 8 (0.15%) SonarQube
14 8 (0.15%) Sonatype Nexus
15 7 (0.13%) Vagrant
General
1 1186 (22.08%) Finance
2 375 (6.98%) Telecoms
3 264 (4.91%) Retail
4 263 (4.90%) Banking
5 208 (3.87%) Legal
6 171 (3.18%) Law
7 96 (1.79%) Manufacturing
8 92 (1.71%) Marketing
9 83 (1.55%) Billing
10 54 (1.01%) Back Office
11 44 (0.82%) Investment Banking
12 41 (0.76%) International Banking
13 39 (0.73%) Financial Institution
14 38 (0.71%) Front Office
15 35 (0.65%) Electronics
16 33 (0.61%) French Language
16 33 (0.61%) Publishing
17 31 (0.58%) German Language
18 25 (0.47%) Games
19 23 (0.43%) Advertising
Job Titles
1 1370 (25.50%) Analyst
2 620 (11.54%) Support Analyst
3 589 (10.96%) Service Manager
4 581 (10.82%) Support Engineer
5 567 (10.55%) Service Analyst
6 488 (9.08%) Service Desk Analyst
7 467 (8.69%) Applications Support
8 348 (6.48%) Team Leader
9 322 (5.99%) 2nd Line Support
10 305 (5.68%) IT Support
11 287 (5.34%) Delivery Manager
12 284 (5.29%) Services Delivery Manager
13 275 (5.12%) Network Engineer
14 240 (4.47%) Administrator
15 236 (4.39%) IT Manager
16 232 (4.32%) Applications Support Analyst
17 187 (3.48%) 2nd Line Engineer
18 183 (3.41%) Support Manager
19 166 (3.09%) Senior Analyst
20 162 (3.02%) Service Desk Support
Libraries, Frameworks & Software Standards
1 175 (3.26%) XML
2 167 (3.11%) .NET
3 158 (2.94%) Web Services
4 88 (1.64%) Middleware
5 81 (1.51%) HTML
6 76 (1.41%) SOAP
7 74 (1.38%) REST
8 63 (1.17%) ASP.NET
9 55 (1.02%) CSS
10 53 (0.99%) Spring
11 34 (0.63%) Flash
12 32 (0.60%) Hibernate
13 30 (0.56%) XSL
14 26 (0.48%) 802.1X
14 26 (0.48%) J2EE
14 26 (0.48%) XSLT
15 25 (0.47%) .NET Framework
16 24 (0.45%) JSP
17 20 (0.37%) Java EE
18 19 (0.35%) Ajax
Miscellaneous
1 470 (8.75%) Analytical Skills
2 431 (8.02%) Data Centre
3 282 (5.25%) Management Information System
4 200 (3.72%) Blackberry
5 152 (2.83%) Replication
6 147 (2.74%) Statistics
7 140 (2.61%) Computer Science
8 116 (2.16%) Driving Licence
9 90 (1.68%) Clustering
10 79 (1.47%) Video Conferencing
11 69 (1.28%) Mathematics
12 57 (1.06%) iPhone
13 52 (0.97%) Hedge funds
14 51 (0.95%) CMDB
15 45 (0.84%) NHS
16 44 (0.82%) Fat Client
16 44 (0.82%) Thin Client
17 41 (0.76%) Client/Server
17 41 (0.76%) Enterprise Software
18 40 (0.74%) Hybrid Cloud
Operating Systems
1 1930 (35.93%) Windows
2 788 (14.67%) Windows Server
3 560 (10.42%) Linux
4 517 (9.62%) Windows 7
5 453 (8.43%) Windows Server 2008
6 427 (7.95%) Unix
7 356 (6.63%) Windows Server 2012
8 312 (5.81%) Windows Server 2003
9 228 (4.24%) Windows 8
10 176 (3.28%) Windows XP
11 101 (1.88%) Solaris
12 87 (1.62%) Red Hat Enterprise Linux
13 77 (1.43%) Android
14 70 (1.30%) Mac OS X
15 64 (1.19%) Windows 10
16 46 (0.86%) Apple iOS
17 44 (0.82%) Windows Vista
18 42 (0.78%) Windows 2000 Server
19 36 (0.67%) CentOS
20 29 (0.54%) Windows 2000
Processes & Methodologies
1 2273 (42.31%) ITIL
2 1068 (19.88%) Service Delivery
3 805 (14.99%) Service Management
4 561 (10.44%) Change Management
5 548 (10.20%) Incident Management
6 447 (8.32%) Problem Management
7 398 (7.41%) Mentoring
8 310 (5.77%) Project Management
9 301 (5.60%) Root Cause Analysis
10 298 (5.55%) Continuous Improvement
11 270 (5.03%) ITIL V3
12 254 (4.73%) CRM
13 224 (4.17%) Ticket Management
14 223 (4.15%) ITSM
15 221 (4.11%) Disaster Recovery
16 216 (4.02%) Line Management
17 214 (3.98%) Coaching
18 201 (3.74%) Stakeholder Management
19 200 (3.72%) Agile Software Development
20 186 (3.46%) High Availability
Programming Languages
1 856 (15.93%) SQL
2 220 (4.10%) Java
3 183 (3.41%) PL/SQL
4 145 (2.70%) C
5 138 (2.57%) PowerShell
6 96 (1.79%) T-SQL
7 92 (1.71%) JavaScript
8 82 (1.53%) Shell Script
9 81 (1.51%) C#
10 59 (1.10%) VB
11 58 (1.08%) Python
12 53 (0.99%) Perl
13 42 (0.78%) Bash Shell
14 32 (0.60%) C++
15 31 (0.58%) PHP
15 31 (0.58%) VBA
16 24 (0.45%) VB.NET
17 21 (0.39%) VBScript
18 18 (0.34%) Ruby
19 12 (0.22%) ABAP
Qualifications
1 540 (10.05%) Cisco Certification
2 507 (9.44%) Degree
3 402 (7.48%) Microsoft Certification
4 370 (6.89%) CCNA
5 352 (6.55%) Security Cleared
6 298 (5.55%) ITIL Certification
7 278 (5.17%) CCNP
8 270 (5.03%) SC Cleared
9 194 (3.61%) MCSE
10 136 (2.53%) MCP
11 126 (2.35%) MCSA
12 95 (1.77%) VMware Certified Professional (VCP)
13 81 (1.51%) ITIL Foundation Certificate
14 76 (1.41%) MCITP
15 56 (1.04%) ISEB
16 55 (1.02%) A+ Certification
17 50 (0.93%) MOS
18 48 (0.89%) JNCIA
19 46 (0.86%) MCTS
20 45 (0.84%) Citrix Certification
Quality Assurance & Compliance
1 156 (2.90%) QA
2 75 (1.40%) ISO/IEC 27001
3 41 (0.76%) ISO 9001
4 34 (0.63%) Data Quality
5 18 (0.34%) PCI DSS
6 12 (0.22%) Sarbanes-Oxley
7 8 (0.15%) ISO/IEC 20000
8 6 (0.11%) GAAP
8 6 (0.11%) HL7
9 5 (0.093%) DICOM
10 3 (0.056%) COBIT
10 3 (0.056%) HMG Security Policy Framework
11 2 (0.037%) ISO 8583
12 1 (0.019%) BS7799
12 1 (0.019%) ISO 9000
System Software
1 1217 (22.65%) Active Directory
2 527 (9.81%) VMware Infrastructure
3 258 (4.80%) Hyper-V
4 186 (3.46%) vSphere
5 146 (2.72%) XenApp
6 84 (1.56%) VMware ESX
7 72 (1.34%) XenDesktop
8 68 (1.27%) VMware ESXi
9 62 (1.15%) Terminal Services
10 50 (0.93%) Oracle RAC
10 50 (0.93%) Terminal Server
11 41 (0.76%) Firmware
12 26 (0.48%) Xen
13 16 (0.30%) Samba
14 15 (0.28%) Microsoft App-V
15 13 (0.24%) vCloud
16 11 (0.20%) Citrix Presentation Server
16 11 (0.20%) NFS
16 11 (0.20%) Veritas Cluster Server
16 11 (0.20%) VMware Workstation
Systems Management
1 220 (4.10%) SCCM
2 104 (1.94%) SCOM
3 67 (1.25%) Backup Exec
4 66 (1.23%) Puppet
5 60 (1.12%) Norton AntiVirus
6 55 (1.02%) NetBackup
7 42 (0.78%) Nagios
8 39 (0.73%) HP SIM
9 37 (0.69%) Cisco UCCX
10 36 (0.67%) Cisco CUCM
11 34 (0.63%) Oracle RMAN
12 31 (0.58%) Cisco UCCE
13 30 (0.56%) HP Data Protector
14 26 (0.48%) Symantec Endpoint Protection
15 25 (0.47%) Data Guard
15 25 (0.47%) OpenView
16 23 (0.43%) Cisco Prime
17 22 (0.41%) Oracle Enterprise Manager
18 21 (0.39%) Opscode Chef
19 20 (0.37%) FortiGate
Vendors
1 1671 (31.11%) Microsoft
2 871 (16.21%) VMware
3 826 (15.38%) Cisco
4 596 (11.09%) Citrix
5 451 (8.40%) Oracle
6 411 (7.65%) HP
7 212 (3.95%) Juniper
8 183 (3.41%) IBM
9 179 (3.33%) CheckPoint
10 163 (3.03%) Remedy
11 143 (2.66%) Symantec
12 140 (2.61%) NetApp
13 133 (2.48%) F5
14 132 (2.46%) Dell
15 118 (2.20%) SolarWinds
16 112 (2.08%) SAP
17 101 (1.88%) Palo Alto
18 98 (1.82%) Mitel
19 92 (1.71%) EMC
20 83 (1.55%) Apple
Bristol, Avon
Michael Page Technology
Salary: £20000 per annum + benefits
Posted: 1 hour ago
Bristol, Avon
Michael Page Technology
Salary: £18000 - £22000 per annum
Posted: 1 hour ago
Newcastle Upon Tyne, Tyne and Wear
EXCELerate
Salary: From £45,000 to £50,000 per annum Healthcare, On Call Bonus, Pension
Posted: 10 hours ago
Newcastle Upon Tyne, Tyne and Wear
EXCELerate
Salary: £35,000 per annum On Call Bonus + Benefits
Posted: 10 hours ago
London
Refreshing Recruitment
Salary: £40000 per annum + bens
Posted: 8 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 10 hours ago
Doncaster, South Yorkshire
CV Screen Ltd
Salary: Up to £18k plus benefits
Posted: 4 hours ago
Bromley, Kent
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum
Posted: 9 hours ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 10 hours ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 10 hours ago
Uxbridge, Middlesex
Sanderson
Salary: £45000 - £60000 per annum
Posted: 9 hours ago
Mansfield, Nottinghamshire
CV Screen Ltd
Salary: Up to £16k plus benefits
Posted: 8 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £40 - 45k plus benefits
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £30000 - £45000 per annum + 10% bonus + Pension + 25 days hol
Posted: 10 hours ago
London
Exposed Solutions
Salary: £53000 - £57000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 21 hours ago
Bristol, Avon
People Source Consulting
Salary: £18000 - £22000 per annum + 20% monthly bonus
Posted: 10 hours ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £55000 - £60000 per annum + + Car (7.5K) + Bonus + Bens
Posted: 3 hours ago
Southampton, Hampshire
People Source Consulting
Salary: £70000 - £80000 per annum
Posted: 4 hours ago
Manchester, Lancashire
Sopra Steria Recruitment
Salary: Up to £35,000 per annum + bonus OTE (£65K) + benefits
Posted: 3 hours ago
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
City, London
McGregor Boyall
Salary: £27000.00 per annum
Posted: 9 hours ago
City, London
Eames Consulting
Salary: £55000 - £60000 per annum + Bonus & Benefits
Posted: 4 days ago
High Wycombe, Buckinghamshire
CPS Group UK
Salary: £25000 - £35000 per annum + excellent benefits
Posted: 4 days ago
Oxford, Oxfordshire
Austin Fraser
Salary: £32000 - £35000 per annum + Excellent benefits
Posted: 4 days ago
Manchester, Lancashire
Robert Walters
Salary: £40000 - £47000 per annum
Posted: 4 days ago
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: 5 days ago
City, London
Plan-net
Salary: Unspecified Market rate
Posted: 4 days ago