The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 95 111 99
Rank change year-on-year
+16 -12
Permanent jobs citing SLA 3063 2465 3074
As % of all permanent IT jobs located in England 2.87% 2.51% 2.81%
As % of the Quality Assurance & Compliance category 27.03% 24.54% 26.40%
Number of salaries quoted 2432 1931 2556
Average salary £36,000 £40,000 £37,500
Average salary % change year-on-year
-10.00% +6.66%
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11332 10046 11644
As % of all permanent IT jobs located in England 10.62% 10.21% 10.65%
Number of salaries quoted 8832 7963 9651
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,500 £28,000 £27,826
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 18 September 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +26 979 £47,250 +0.53% 104
South East +23 861 £32,000 -14.66% 90
Yorkshire -11 261 £32,000 -8.57% 17
South West 0 225 £30,000 -14.28% 30
East of England -10 217 £40,000 - 33
North West +19 212 £34,000 -2.85% 31
West Midlands -31 146 £27,500 -21.42% 15
East Midlands +50 139 £27,500 -25.27% 13
North East -5 19 £27,500 +12.24% 1
Midlands +25 9 £51,000 +13.33%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 18 September 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2468 (43.00%) ITIL
2 2061 (35.91%) Windows
3 1730 (30.14%) Microsoft
4 1259 (21.93%) Finance
5 1195 (20.82%) Active Directory
6 1188 (20.70%) Service Delivery
7 1050 (18.29%) MS Excel
8 1013 (17.65%) SQL
9 928 (16.17%) VMware
10 901 (15.70%) Service Management
11 818 (14.25%) Cisco
12 814 (14.18%) MS Office
13 744 (12.96%) SQL Server
14 683 (11.90%) Linux
15 671 (11.69%) MS Exchange
16 635 (11.06%) Degree
17 631 (10.99%) Change Management
18 616 (10.73%) VMware Infrastructure
19 592 (10.31%) Windows Server 2008
19 592 (10.31%) Citrix
20 583 (10.16%) Windows 7
21 570 (9.93%) Oracle
22 569 (9.91%) Firewall
23 544 (9.48%) Analytical Skills
24 535 (9.32%) Incident Management
24 535 (9.32%) Microsoft Certification
25 525 (9.15%) Telecoms
26 522 (9.09%) Windows Server 2003
27 500 (8.71%) DNS
28 499 (8.69%) Problem Management

SLA
Top Related IT Skills in England by Category

For the 6 months to 18 September 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 671 (11.69%) MS Exchange
2 266 (4.63%) Exchange Server 2010
3 249 (4.34%) SharePoint
4 196 (3.41%) IIS
5 185 (3.22%) Exchange Server 2007
6 160 (2.79%) Exchange Server 2003
7 149 (2.60%) Lync
8 129 (2.25%) Apache
9 110 (1.92%) Exchange Server 2013
10 108 (1.88%) Blackberry Enterprise Server
11 88 (1.53%) Tomcat
12 55 (0.96%) SharePoint 2010
13 51 (0.89%) CMS
14 30 (0.52%) OpenStack
14 30 (0.52%) SharePoint 2013
14 30 (0.52%) Office Communications Server
15 29 (0.51%) WebLogic
16 28 (0.49%) IBM Notes
17 26 (0.45%) WebSphere
18 24 (0.42%) SAS
Applications
1 1050 (18.29%) MS Excel
2 814 (14.18%) MS Office
3 103 (1.79%) MS PowerPoint
4 60 (1.05%) MS Visio
5 28 (0.49%) MS Project
6 15 (0.26%) Spreadsheet
6 15 (0.26%) InfoPath
7 6 (0.10%) InDesign
8 5 (0.087%) Photoshop
8 5 (0.087%) Acrobat
9 4 (0.070%) FastStats
10 3 (0.052%) PowerPivot
10 3 (0.052%) Maya
10 3 (0.052%) 3ds Max
11 1 (0.017%) S-PLUS
Business Applications
1 87 (1.52%) Oracle EBS
2 68 (1.18%) Oracle EBS R12
3 59 (1.03%) Dynamics CRM
4 53 (0.92%) Oracle General Ledger
5 50 (0.87%) Oracle Financials
6 43 (0.75%) Oracle Payables
7 39 (0.68%) Oracle Applications
8 35 (0.61%) Oracle Receivables
8 35 (0.61%) Oracle Assets
9 34 (0.59%) SAP FI
9 34 (0.59%) SAP FI/CO
9 34 (0.59%) SAP CO
10 32 (0.56%) Oracle Cash Management
11 24 (0.42%) Oracle 11i
12 21 (0.37%) Remedy ITSM
12 21 (0.37%) Oracle Subledger Accounting
13 20 (0.35%) Cognos Business Intelligence
14 17 (0.30%) Oracle iProcurement
15 13 (0.23%) Oracle E-Business Tax
16 12 (0.21%) Oracle Internet Expenses
Cloud Services
1 103 (1.79%) Office 365
2 73 (1.27%) SaaS
3 59 (1.03%) Microsoft Azure
4 55 (0.96%) Cloud Computing
5 39 (0.68%) Amazon AWS
6 19 (0.33%) IaaS
7 18 (0.31%) PaaS
8 5 (0.087%) Amazon EC2
9 4 (0.070%) Taleo
9 4 (0.070%) Google Apps
10 2 (0.035%) IBM SmartCloud
10 2 (0.035%) Heroku
11 1 (0.017%) GitHub
11 1 (0.017%) ElastiCache
11 1 (0.017%) Google Compute Engine
11 1 (0.017%) Amazon ElastiCache
Communications & Networking
1 569 (9.91%) Firewall
2 500 (8.71%) DNS
3 484 (8.43%) TCP/IP
4 430 (7.49%) LAN
4 430 (7.49%) WAN
5 411 (7.16%) SAN
6 340 (5.92%) VPN
7 323 (5.63%) DHCP
8 233 (4.06%) Internet
9 207 (3.61%) Wireless
10 201 (3.50%) VoIP
11 151 (2.63%) NAS
12 138 (2.40%) MPLS
13 114 (1.99%) BGP
14 109 (1.90%) SSL
15 103 (1.79%) FTP
16 93 (1.62%) OSPF
17 89 (1.55%) VLAN
18 85 (1.48%) Cisco ASA
19 82 (1.43%) Network Security
Database & Business Intelligence
1 744 (12.96%) SQL Server
2 198 (3.45%) SQL Server 2008
3 159 (2.77%) MySQL
4 135 (2.35%) SQL Server Reporting Services
5 127 (2.21%) SQL Server 2005
6 126 (2.20%) Relational Database
7 125 (2.18%) SQL Server Integration Services
8 87 (1.52%) Oracle Reports
9 72 (1.25%) Data Warehouse
10 63 (1.10%) Oracle Database
11 50 (0.87%) DB2
11 50 (0.87%) Crystal Reports
12 48 (0.84%) SQL Server 2012
13 44 (0.77%) SQL Server Analysis Services
14 43 (0.75%) Oracle Discoverer
15 38 (0.66%) NoSQL
16 35 (0.61%) MongoDB
17 29 (0.51%) Oracle Database 11g
18 28 (0.49%) Big Data
19 26 (0.45%) MS Access
Development Applications
1 54 (0.94%) Git (software)
2 52 (0.91%) Team Foundation Server
3 44 (0.77%) JIRA
4 38 (0.66%) Visual Studio
5 37 (0.64%) Subversion
6 27 (0.47%) Maven
7 21 (0.37%) Jenkins
8 19 (0.33%) Oracle Forms
9 10 (0.17%) VSS/SourceSafe
10 8 (0.14%) Toad
10 8 (0.14%) YourKit
10 8 (0.14%) JProfiler
11 7 (0.12%) Oracle APEX
12 6 (0.10%) SQL Server Management Studio (SSMS)
13 5 (0.087%) Hudson
13 5 (0.087%) MSI
14 4 (0.070%) JUnit
14 4 (0.070%) CruiseControl
14 4 (0.070%) TeamCity
15 3 (0.052%) Atlassian Bamboo
General
1 1259 (21.93%) Finance
2 525 (9.15%) Telecoms
3 240 (4.18%) Retail
4 231 (4.02%) Banking
5 185 (3.22%) Legal
6 164 (2.86%) Marketing
7 111 (1.93%) Back Office
8 99 (1.72%) Billing
9 87 (1.52%) Advertising
10 67 (1.17%) Financial Institution
11 65 (1.13%) Law
12 61 (1.06%) French Language
13 44 (0.77%) Manufacturing
13 44 (0.77%) Investment Banking
14 40 (0.70%) German Language
15 37 (0.64%) Front Office
16 30 (0.52%) Publishing
17 27 (0.47%) Pharmaceutical
18 26 (0.45%) General Ledger
19 24 (0.42%) Military
Job Titles
1 1436 (25.02%) Analyst
2 651 (11.34%) Support Analyst
3 618 (10.77%) Service Manager
4 477 (8.31%) Support Engineer
5 453 (7.89%) Service Analyst
6 392 (6.83%) Service Desk Analyst
7 333 (5.80%) Applications Support
8 305 (5.31%) Team Leader
9 286 (4.98%) Delivery Manager
10 276 (4.81%) Services Delivery Manager
11 269 (4.69%) 2nd Line Support
12 259 (4.51%) Consultant
13 227 (3.95%) Technical Support
14 221 (3.85%) Administrator
15 191 (3.33%) IT Support
16 170 (2.96%) Support Manager
17 169 (2.94%) 1st Line Support
18 158 (2.75%) Developer
19 155 (2.70%) Applications Support Analyst
20 154 (2.68%) Network Engineer
Libraries, Frameworks & Software Standards
1 257 (4.48%) .NET
2 175 (3.05%) XML
3 170 (2.96%) HTML
4 162 (2.82%) Web Services
5 131 (2.28%) CSS
6 87 (1.52%) ASP.NET
7 66 (1.15%) jQuery
8 59 (1.03%) Middleware
9 39 (0.68%) WCF
9 39 (0.68%) .NET Framework
10 35 (0.61%) J2EE
11 32 (0.56%) COM
12 30 (0.52%) LAMP
13 29 (0.51%) AngularJS
14 26 (0.45%) HTML5
15 25 (0.44%) Twitter Bootstrap
16 21 (0.37%) Ajax
17 16 (0.28%) XSD
17 16 (0.28%) SOAP
17 16 (0.28%) Silverlight
Miscellaneous
1 544 (9.48%) Analytical Skills
2 278 (4.84%) Management Information System
3 228 (3.97%) Blackberry
4 145 (2.53%) Computer Science
5 113 (1.97%) Statistics
6 94 (1.64%) Replication
7 86 (1.50%) Clustering
8 83 (1.45%) Open Source
9 76 (1.32%) Firmware
9 76 (1.32%) Enterprise Software
10 75 (1.31%) Video Conferencing
11 70 (1.22%) Mathematics
12 59 (1.03%) CMDB
13 48 (0.84%) Thin Client
13 48 (0.84%) Fat Client
14 47 (0.82%) Client/Server
15 43 (0.75%) User Experience
16 42 (0.73%) CLARiiON
16 42 (0.73%) iPhone
17 34 (0.59%) Enterprise Storage
Operating Systems
1 2061 (35.91%) Windows
2 683 (11.90%) Linux
3 592 (10.31%) Windows Server 2008
4 583 (10.16%) Windows 7
5 522 (9.09%) Windows Server 2003
6 414 (7.21%) UNIX
7 394 (6.86%) Windows XP
8 266 (4.63%) Windows Server 2012
9 189 (3.29%) Windows 8
10 114 (1.99%) Solaris
11 112 (1.95%) Windows Vista
12 108 (1.88%) Red Hat Enterprise Linux
13 68 (1.18%) Ubuntu
14 59 (1.03%) AIX
15 57 (0.99%) CentOS
16 51 (0.89%) Windows 2000 Server
17 43 (0.75%) Android
18 40 (0.70%) Mac OS X
19 36 (0.63%) SUSE
20 34 (0.59%) Debian
Processes & Methodologies
1 2468 (43.00%) ITIL
2 1188 (20.70%) Service Delivery
3 901 (15.70%) Service Management
4 631 (10.99%) Change Management
5 535 (9.32%) Incident Management
6 499 (8.69%) Problem Management
7 471 (8.21%) Project Management
8 333 (5.80%) Continuous Improvement
9 330 (5.75%) Mentoring
10 299 (5.21%) Agile Software Development
11 267 (4.65%) Line Management
12 262 (4.56%) CRM
13 255 (4.44%) Root Cause Analysis
14 237 (4.13%) ITSM
15 230 (4.01%) Disaster Recovery
16 228 (3.97%) PRINCE2
17 205 (3.57%) Stakeholder Management
18 204 (3.55%) Time Management
19 201 (3.50%) Business Intelligence
20 189 (3.29%) Coaching
Programming Languages
1 1013 (17.65%) SQL
2 226 (3.94%) Java
3 177 (3.08%) C#
4 163 (2.84%) JavaScript
5 131 (2.28%) T-SQL
6 120 (2.09%) PowerShell
7 104 (1.81%) C
8 99 (1.72%) Python
9 98 (1.71%) PL/SQL
10 78 (1.36%) PHP
11 77 (1.34%) Perl
12 66 (1.15%) Shell Script
13 63 (1.10%) Bash Shell
14 58 (1.01%) VB
15 33 (0.57%) Ruby
15 33 (0.57%) C++
16 24 (0.42%) VBA
17 21 (0.37%) ABAP
18 15 (0.26%) Korn
19 14 (0.24%) VB.NET
Qualifications
1 635 (11.06%) Degree
2 535 (9.32%) Microsoft Certification
3 416 (7.25%) Cisco Certification
4 380 (6.62%) ITIL Certification
5 358 (6.24%) CCNA
6 309 (5.38%) Security Cleared
7 307 (5.35%) MCSE
8 222 (3.87%) MCP
9 210 (3.66%) SC Cleared
10 194 (3.38%) MCITP
11 170 (2.96%) MCSA
12 164 (2.86%) CCNP
13 86 (1.50%) ITIL Foundation Certificate
14 82 (1.43%) VMware Certified Professional (VCP)
15 67 (1.17%) MCTS
16 45 (0.78%) PMI Certification
17 38 (0.66%) MOS
18 37 (0.64%) HND
19 36 (0.63%) Network+ Certification
19 36 (0.63%) CCIE
Quality Assurance & Compliance
1 145 (2.53%) QA
2 79 (1.38%) ISO/IEC 27001
3 34 (0.59%) ISO 9001
4 23 (0.40%) PCI DSS
5 21 (0.37%) Sarbanes-Oxley
6 15 (0.26%) COBIT
7 8 (0.14%) Data Quality
8 6 (0.10%) ISO/IEC 20000
9 3 (0.052%) HL7
9 3 (0.052%) ISO 14001
10 2 (0.035%) ISO 9000
10 2 (0.035%) GxP
11 1 (0.017%) ISO/IEC 17799
11 1 (0.017%) GAMP
11 1 (0.017%) TickIT
System Software
1 1195 (20.82%) Active Directory
2 616 (10.73%) VMware Infrastructure
3 192 (3.34%) Hyper-V
3 192 (3.34%) XenApp
4 145 (2.53%) vSphere
5 135 (2.35%) VMware ESX
6 79 (1.38%) VMware ESXi
7 60 (1.05%) XenDesktop
8 50 (0.87%) vCloud
9 48 (0.84%) Terminal Services
10 41 (0.71%) VMware Server
11 39 (0.68%) XenServer
12 35 (0.61%) UAG
13 32 (0.56%) Microsoft Virtual Server
14 28 (0.49%) NFS
15 24 (0.42%) VMFS
16 21 (0.37%) Forefront TMG
17 17 (0.30%) VMware Workstation
18 16 (0.28%) Oracle RAC
19 15 (0.26%) IAG
Systems Management
1 182 (3.17%) SCCM
2 123 (2.14%) Backup Exec
3 109 (1.90%) SCOM
4 99 (1.72%) Nagios
5 85 (1.48%) Puppet
6 75 (1.31%) Norton AntiVirus
7 58 (1.01%) NetBackup
8 53 (0.92%) WSUS
9 41 (0.71%) Zenoss
10 39 (0.68%) Tivoli
11 38 (0.66%) Cisco UCCX
12 37 (0.64%) Opscode Chef
13 36 (0.63%) HP SIM
14 29 (0.51%) HP Data Protector
15 28 (0.49%) Oracle Enterprise Manager
15 28 (0.49%) Cisco CUCM
16 26 (0.45%) ZABBIX
17 21 (0.37%) Tivoli Storage Manager
18 20 (0.35%) OpenView
19 19 (0.33%) Cacti
Vendors
1 1730 (30.14%) Microsoft
2 928 (16.17%) VMware
3 818 (14.25%) Cisco
4 592 (10.31%) Citrix
5 570 (9.93%) Oracle
6 492 (8.57%) HP
7 215 (3.75%) Symantec
8 209 (3.64%) NetApp
9 196 (3.41%) Juniper
10 166 (2.89%) EMC
11 151 (2.63%) Red Hat
12 150 (2.61%) CheckPoint
13 147 (2.56%) Remedy
14 141 (2.46%) Dell
15 137 (2.39%) SAP
16 127 (2.21%) SolarWinds
17 113 (1.97%) IBM
18 105 (1.83%) Avaya
19 93 (1.62%) F5
20 69 (1.20%) McAfee
Bristol, Avon
Spring Technology
Salary: £16000.00 - £21000.00 per annum + Excellent
Posted: 8 hours ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 8 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £20000.00 - £26000.00 per annum + Pension & Health
Posted: 8 hours ago
Bromley, Kent
Experis Ltd
Salary: £60000.00 - £66000.00 per annum + Excellent Benefits
Posted: 8 hours ago
Bath, Avon
Resource Management
Salary: £20000 - £25000 per annum + bonus + benefits
Posted: 9 hours ago
Reigate, Surrey
Search Consultancy
Posted: 10 hours ago
East London
Opus Resourcing Ltd
Salary: £37000 - £44000 per annum + 20% Shift Allow + Bonus
Posted: 11 hours ago
South East London
FT Select
Salary: From £35,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 11 hours ago
Slough, Berkshire
FT Select
Salary: From £40,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 11 hours ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 11 hours ago
Reigate, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £36000 per annum + Benefits
Posted: 13 hours ago
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: £33000 per annum + including shift allowance
Posted: 14 hours ago
London
Clear Edge Consulting
Salary: From £53,000 to £60,000 per annum Benefits
Posted: 14 hours ago
City, London
Benedict Cole Limited
Salary: £60000 - £65000 per annum + excellent Benefits
Posted: 14 hours ago
London
Comtecs
Salary: £40000 - £43000 Per Annum +Bonus +Benefits
Posted: 14 hours ago
London
Harvey Nash plc
Posted: 15 hours ago
Reigate, Surrey
Search Consultancy
Posted: 15 hours ago
Central London / West End
Olswang
Salary: Competitive
Posted: 15 hours ago
London
ANSON MCCADE
Salary: Up to £95,000 per annum + bonus
Posted: 15 hours ago
Bristol, Avon
Emponics Ltd
Salary: £35000 - £50000 per annum + relocation pkg
Posted: 15 hours ago