The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 26 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK / England
Rank 127 98 101
Rank change year-on-year
-29 +3
Permanent jobs citing SLA 1922 2848 3040
As % of all permanent IT jobs located in England 2.46% 2.97% 3.05%
As % of the Quality Assurance & Compliance category 20.04% 22.26% 24.46%
Number of salaries quoted 1512 2192 2388
Median salary £35,000 £37,750 £37,500
Median salary % change year-on-year
-7.28% +0.66%
90% offered a salary of more than £20,986 £22,000 £22,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
9592 12796 12426
As % of all permanent IT jobs located in England 12.29% 13.33% 12.47%
Number of salaries quoted 7676 10207 9648
Median salary £48,500 £50,000 £47,000
Median salary % change year-on-year
-3.00% +6.38%
90% offered a salary of more than £28,500 £30,000 £29,300
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London median salary £41,792 £44,000 £42,500
% change year-on-year
-5.01% +3.52%

SLA
Jobs Demand Trend in England

The demand trend of job ads across the England region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 26 February 2017.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 598 £42,500 -13.26% 54
South East -32 427 £35,000 -4.10% 46
East of England -30 180 £40,000 +11.11% 15
Yorkshire +16 169 £25,000 -24.24% 13
North West -26 151 £26,000 -7.14% 15
South West +1 146 £30,000 -6.25% 15
West Midlands -3 126 £32,500 -7.14% 11
East Midlands +10 109 £35,000 -10.25% 16
North East -17 15 £23,500 -44.37% 4
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 26 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 1914 (43.84%) ITIL
2 1577 (36.12%) Windows
3 1297 (29.71%) Microsoft
4 965 (22.10%) Active Directory
5 775 (17.75%) Service Delivery
6 774 (17.73%) MS Excel
7 751 (17.20%) Finance
8 646 (14.80%) Cisco
9 643 (14.73%) Windows Server
10 637 (14.59%) Service Management
11 634 (14.52%) MS Office
12 611 (13.99%) SQL
13 604 (13.83%) VMware
14 471 (10.79%) Problem Management
15 469 (10.74%) Incident Management
16 461 (10.56%) SQL Server
17 435 (9.96%) Windows 7
18 432 (9.89%) Firewall
19 420 (9.62%) MS Exchange
20 417 (9.55%) Data Centre
21 409 (9.37%) Citrix
22 402 (9.21%) Linux
23 389 (8.91%) VMware Infrastructure
24 387 (8.86%) Analytical Skills
25 345 (7.90%) Cisco Certification
26 341 (7.81%) Security Cleared
27 335 (7.67%) Windows Server 2012
28 332 (7.60%) Windows Server 2008
29 330 (7.56%) Degree
30 322 (7.38%) VPN

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 420 (9.62%) MS Exchange
2 180 (4.12%) SharePoint
3 131 (3.00%) Exchange Server 2010
4 115 (2.63%) IIS
5 103 (2.36%) Exchange Server 2013
6 90 (2.06%) Skype for Business
7 87 (1.99%) Exchange Server 2007
8 71 (1.63%) WebLogic
9 58 (1.33%) Exchange Server 2003
10 57 (1.31%) Tomcat
11 47 (1.08%) Apache
12 39 (0.89%) WebSphere
13 38 (0.87%) CMS
14 35 (0.80%) BizTalk Server
15 31 (0.71%) JBoss
16 30 (0.69%) Blackberry Enterprise Server
17 27 (0.62%) Oracle SOA Suite
18 26 (0.60%) SharePoint 2013
19 22 (0.50%) SharePoint 2010
20 18 (0.41%) Oracle Service Bus
Applications
1 774 (17.73%) MS Excel
2 634 (14.52%) MS Office
3 170 (3.89%) MS PowerPoint
4 74 (1.69%) MS Visio
5 31 (0.71%) Spreadsheet
6 7 (0.16%) MS Project
7 5 (0.11%) Adobe Creative Suite
8 4 (0.092%) Final Cut Pro
8 4 (0.092%) QuarkXPress
9 3 (0.069%) InDesign
9 3 (0.069%) Photoshop
10 2 (0.046%) InfoPath
10 2 (0.046%) Maya
Business Applications
1 44 (1.01%) Dynamics CRM
2 26 (0.60%) assyst
3 24 (0.55%) Oracle EBS
4 19 (0.44%) Dynamics AX
5 18 (0.41%) SAP CO
5 18 (0.41%) SAP FI
5 18 (0.41%) SAP FI/CO
6 17 (0.39%) Retail-J
7 15 (0.34%) Oracle Applications
7 15 (0.34%) Oracle EBS R12
8 12 (0.27%) SAP Oil and Gas
9 10 (0.23%) Remedy ITSM
10 9 (0.21%) SAP HR
11 8 (0.18%) Northgate Housing
11 8 (0.18%) Orchard Housing
11 8 (0.18%) PeopleSoft HRMS
12 6 (0.14%) BusinessWorks
12 6 (0.14%) FastStats
12 6 (0.14%) SAP Payroll
13 5 (0.11%) SAP HR-PA
Cloud Services
1 231 (5.29%) Office 365
2 167 (3.83%) Microsoft Azure
3 142 (3.25%) Amazon AWS
4 89 (2.04%) SaaS
5 49 (1.12%) IaaS
6 40 (0.92%) Cloud Computing
7 39 (0.89%) Mimecast
8 36 (0.82%) PaaS
9 20 (0.46%) G Suite
10 13 (0.30%) Google Cloud Platform
11 10 (0.23%) Google Analytics
12 9 (0.21%) Azure Active Directory
12 9 (0.21%) IBM Cloud
12 9 (0.21%) SoftLayer
13 8 (0.18%) OneDrive
14 7 (0.16%) GitHub
15 4 (0.092%) Amazon EC2
15 4 (0.092%) Oracle CX
15 4 (0.092%) Responsys
15 4 (0.092%) Yammer
Communications & Networking
1 432 (9.89%) Firewall
2 322 (7.38%) VPN
3 318 (7.28%) WAN
4 304 (6.96%) LAN
5 287 (6.57%) DNS
6 244 (5.59%) TCP/IP
7 207 (4.74%) DHCP
8 181 (4.15%) SAN
9 150 (3.44%) Internet
10 133 (3.05%) VoIP
11 122 (2.79%) Wireless
12 116 (2.66%) BGP
12 116 (2.66%) Cisco ASA
12 116 (2.66%) Network Security
13 115 (2.63%) MPLS
14 97 (2.22%) Wi-Fi
15 95 (2.18%) OSPF
16 80 (1.83%) Remote Desktop
16 80 (1.83%) VLAN
17 62 (1.42%) Cisco Nexus
Database & Business Intelligence
1 461 (10.56%) SQL Server
2 110 (2.52%) SQL Server 2008
3 95 (2.18%) SQL Server Reporting Services
4 89 (2.04%) SQL Server Integration Services
5 85 (1.95%) MySQL
6 76 (1.74%) Oracle Database
7 57 (1.31%) Big Data
7 57 (1.31%) Relational Database
7 57 (1.31%) SQL Server 2012
8 48 (1.10%) SQL Server Analysis Services
9 46 (1.05%) SQL Server 2005
10 36 (0.82%) Data Warehouse
11 31 (0.71%) Oracle Database 11g
11 31 (0.71%) Power BI
11 31 (0.71%) SQL Server 2014
12 29 (0.66%) Oracle Reports
13 27 (0.62%) BusinessObjects
14 24 (0.55%) Oracle Database 12c
15 23 (0.53%) Oracle Database 10g
15 23 (0.53%) RDBMS
Development Applications
1 83 (1.90%) JIRA
2 26 (0.60%) Subversion
3 20 (0.46%) Git (software)
3 20 (0.46%) PeopleTools
4 18 (0.41%) Jenkins
5 17 (0.39%) Team Foundation Server
6 15 (0.34%) Selenium
7 10 (0.23%) Talend Open Studio
7 10 (0.23%) Visual Studio
8 8 (0.18%) Cucumber
9 7 (0.16%) Vagrant
10 6 (0.14%) git-flow
10 6 (0.14%) Maven
10 6 (0.14%) PROIV
10 6 (0.14%) SQL Server Management Studio (SSMS)
10 6 (0.14%) WebDriver
11 5 (0.11%) Gradle
11 5 (0.11%) Hudson
11 5 (0.11%) MSI
11 5 (0.11%) VSS/SourceSafe
General
1 751 (17.20%) Finance
2 302 (6.92%) Telecoms
3 139 (3.18%) Legal
4 136 (3.11%) Retail
5 133 (3.05%) Banking
6 74 (1.69%) Billing
7 72 (1.65%) Law
8 69 (1.58%) Marketing
9 67 (1.53%) Back Office
10 54 (1.24%) Manufacturing
11 48 (1.10%) Electronics
12 46 (1.05%) Advertising
13 35 (0.80%) Publishing
14 33 (0.76%) Financial Institution
15 27 (0.62%) German Language
16 21 (0.48%) French Language
17 15 (0.34%) Multimedia
18 14 (0.32%) Military
19 12 (0.27%) Front Office
20 11 (0.25%) Investment Banking
Job Titles
1 1070 (24.51%) Analyst
2 451 (10.33%) Service Manager
3 438 (10.03%) Support Analyst
4 415 (9.51%) Service Analyst
5 381 (8.73%) Support Engineer
6 356 (8.15%) Service Desk Analyst
7 302 (6.92%) Applications Support
8 230 (5.27%) Delivery Manager
9 213 (4.88%) Services Delivery Manager
10 212 (4.86%) IT Support
11 209 (4.79%) 2nd Line Support
12 202 (4.63%) IT Manager
13 198 (4.54%) Infrastructure Engineer
14 185 (4.24%) Network Engineer
15 168 (3.85%) Team Leader
16 158 (3.62%) 1st Line Support
17 152 (3.48%) Applications Support Analyst
18 147 (3.37%) 3rd Line Engineer
19 146 (3.34%) Administrator
20 144 (3.30%) IT Analyst
Libraries, Frameworks & Software Standards
1 148 (3.39%) .NET
2 117 (2.68%) Web Services
2 117 (2.68%) XML
3 76 (1.74%) HTML
4 74 (1.69%) Middleware
5 67 (1.53%) ASP.NET
6 60 (1.37%) CSS
7 44 (1.01%) XSLT
8 43 (0.98%) SOAP
9 39 (0.89%) J2EE
10 31 (0.71%) Flash
11 30 (0.69%) ASP.NET Web Forms
12 29 (0.66%) REST
13 27 (0.62%) Oracle Fusion
13 27 (0.62%) Spring
14 25 (0.57%) LAMP
15 24 (0.55%) 802.1X
16 23 (0.53%) Software Packaging
17 20 (0.46%) JSON
18 18 (0.41%) JMS
Miscellaneous
1 417 (9.55%) Data Centre
2 387 (8.86%) Analytical Skills
3 264 (6.05%) Management Information System
4 108 (2.47%) Blackberry
5 104 (2.38%) Computer Science
6 69 (1.58%) Driving Licence
7 65 (1.49%) Clustering
8 59 (1.35%) Virtual Team
9 54 (1.24%) Video Conferencing
10 52 (1.19%) Client/Server
11 51 (1.17%) Enterprise Software
12 49 (1.12%) EPoS
12 49 (1.12%) iPad
13 41 (0.94%) Replication
14 38 (0.87%) CMDB
15 34 (0.78%) Fat Client
15 34 (0.78%) iPhone
15 34 (0.78%) Thin Client
15 34 (0.78%) User Experience
16 29 (0.66%) Security Operations Centre
Operating Systems
1 1577 (36.12%) Windows
2 643 (14.73%) Windows Server
3 435 (9.96%) Windows 7
4 402 (9.21%) Linux
5 335 (7.67%) Windows Server 2012
6 332 (7.60%) Windows Server 2008
7 254 (5.82%) Unix
8 195 (4.47%) Windows Server 2003
9 180 (4.12%) Windows 8
10 115 (2.63%) Windows XP
11 112 (2.57%) Windows 10
12 64 (1.47%) Solaris
13 52 (1.19%) Mac OS
14 44 (1.01%) AIX
15 35 (0.80%) Apple iOS
16 34 (0.78%) Android
16 34 (0.78%) Windows Vista
17 31 (0.71%) Red Hat Enterprise Linux
18 25 (0.57%) Mac OS X
19 20 (0.46%) CentOS
Processes & Methodologies
1 1914 (43.84%) ITIL
2 775 (17.75%) Service Delivery
3 637 (14.59%) Service Management
4 471 (10.79%) Problem Management
5 469 (10.74%) Incident Management
6 316 (7.24%) Change Management
7 297 (6.80%) Stakeholder Management
8 291 (6.67%) ITIL V3
9 270 (6.18%) Project Management
10 261 (5.98%) ITSM
11 240 (5.50%) Continuous Improvement
12 213 (4.88%) Mentoring
13 198 (4.54%) Disaster Recovery
14 195 (4.47%) Performance Management
15 190 (4.35%) Root Cause Analysis
16 189 (4.33%) Agile Software Development
17 182 (4.17%) CRM
18 170 (3.89%) Change Control
19 157 (3.60%) Line Management
20 156 (3.57%) Business Intelligence
Programming Languages
1 611 (13.99%) SQL
2 141 (3.23%) C#
3 133 (3.05%) Java
4 122 (2.79%) PowerShell
5 91 (2.08%) T-SQL
6 87 (1.99%) JavaScript
7 78 (1.79%) C
8 64 (1.47%) Python
9 54 (1.24%) PL/SQL
10 48 (1.10%) Shell Script
11 44 (1.01%) Perl
12 30 (0.69%) Bash Shell
12 30 (0.69%) VBScript
13 28 (0.64%) VB.NET
14 27 (0.62%) VB
15 25 (0.57%) PHP
16 23 (0.53%) VBA
17 20 (0.46%) SQR
18 17 (0.39%) Ruby
19 14 (0.32%) ABAP
Qualifications
1 345 (7.90%) Cisco Certification
2 341 (7.81%) Security Cleared
3 330 (7.56%) Degree
4 281 (6.44%) Microsoft Certification
5 267 (6.12%) ITIL Certification
6 228 (5.22%) CCNA
7 178 (4.08%) SC Cleared
8 157 (3.60%) CCNP
9 144 (3.30%) MCP
10 142 (3.25%) MCSE
11 100 (2.29%) DV Cleared
12 84 (1.92%) MCSA
13 71 (1.63%) ITIL Foundation Certificate
14 64 (1.47%) VMware Certified Professional (VCP)
15 51 (1.17%) ISEB
16 47 (1.08%) MCITP
17 46 (1.05%) JNCIS
18 44 (1.01%) CISSP
19 42 (0.96%) BC Cleared
20 38 (0.87%) CISA
Quality Assurance & Compliance
1 153 (3.50%) QA
2 70 (1.60%) ISO/IEC 27001
3 53 (1.21%) PCI DSS
4 52 (1.19%) Data Quality
5 32 (0.73%) Sarbanes-Oxley
6 14 (0.32%) ISO 9001
7 10 (0.23%) COBIT
8 9 (0.21%) PMO
9 7 (0.16%) HMG Security Policy Framework
10 4 (0.092%) ISO/IEC 17799
11 3 (0.069%) HL7
11 3 (0.069%) ISO22301
11 3 (0.069%) Solvency II
12 2 (0.046%) ISO 14000
12 2 (0.046%) ISO/IEC 20000
13 1 (0.023%) BS7666
13 1 (0.023%) DICOM
System Software
1 965 (22.10%) Active Directory
2 389 (8.91%) VMware Infrastructure
3 205 (4.70%) Hyper-V
4 144 (3.30%) vSphere
5 90 (2.06%) XenApp
6 56 (1.28%) Oracle RAC
7 35 (0.80%) vCloud
8 31 (0.71%) XenDesktop
9 30 (0.69%) VMware ESXi
10 29 (0.66%) VMware ESX
11 24 (0.55%) Virtual Desktop
12 21 (0.48%) ProxySG
13 20 (0.46%) Firmware
14 16 (0.37%) Terminal Server
14 16 (0.37%) Terminal Services
15 14 (0.32%) Virtual Servers
16 13 (0.30%) Virtual Machines
17 12 (0.27%) Microsoft App-V
17 12 (0.27%) NFS
17 12 (0.27%) VMware Server
Systems Management
1 155 (3.55%) SCCM
2 100 (2.29%) SCOM
3 69 (1.58%) NetBackup
4 47 (1.08%) Puppet
5 41 (0.94%) Backup Exec
6 37 (0.85%) Norton AntiVirus
6 37 (0.85%) Opscode Chef
6 37 (0.85%) Oracle RMAN
7 29 (0.66%) Microsoft Clustering
8 28 (0.64%) AirWatch
9 27 (0.62%) Data Guard
10 25 (0.57%) Ansible
10 25 (0.57%) Nagios
11 24 (0.55%) Cisco Prime
12 23 (0.53%) OpenView
13 20 (0.46%) Cisco UCCX
14 19 (0.44%) WSUS
15 17 (0.39%) Systems Management Server (SMS)
16 14 (0.32%) Cisco CUCM
16 14 (0.32%) EdgeSight
Vendors
1 1297 (29.71%) Microsoft
2 646 (14.80%) Cisco
3 604 (13.83%) VMware
4 409 (9.37%) Citrix
5 304 (6.96%) Oracle
6 243 (5.57%) HP
7 189 (4.33%) Juniper
8 154 (3.53%) CheckPoint
9 130 (2.98%) SAP
10 114 (2.61%) Palo Alto
11 108 (2.47%) IBM
12 103 (2.36%) Dell
13 102 (2.34%) NetApp
13 102 (2.34%) Remedy
14 100 (2.29%) F5
15 94 (2.15%) Symantec
16 72 (1.65%) Apple
17 69 (1.58%) Google
18 60 (1.37%) ServiceNow
19 59 (1.35%) SolarWinds
Woking, Surrey
Michael Bailey Associates
Salary: MARKET SALARY
Posted: Yesterday
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £30000 - £32000 per annum
Posted: 4 days ago
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £23,000 to £27,000 per annum
Posted: 3 days ago
Blackburn, Lancashire
Searchability
Salary: £14000 - £16000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Heat Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £30,000 to £35,000 per annum Plus Benefits
Posted: 3 days ago
Weybridge, Surrey
Stott & May
Salary: £25000 - £30000 per annum
Posted: 6 days ago
City, London
Spring Technology
Salary: £55000 - £60000 per annum + bonus + benefits
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 5 days ago
Kidlington, Oxfordshire
Thames Valley Police
Salary: £23,466 per annum - dependant on skills & exp
Posted: 4 days ago
City, London
Lorien Resourcing
Salary: £30000 - £35000 per annum + Company Benefits
Posted: 3 days ago
London
Plan-net
Salary: Market rate
Posted: 4 days ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £38000 per annum + benefiits+ training+ progression
Posted: 5 days ago
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: 4 days ago
Leicester, Leicestershire
Spring Technology
Salary: £38000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 3 days ago
East London
PRI
Salary: Up to £29,000 per annum
Posted: 4 days ago
Weybridge, Surrey
ReThink Recruitment
Posted: 6 days ago
City, London
Spring Technology
Salary: £40000 - £45000 per annum + bonus & benefits
Posted: 3 days ago
Reading, Berkshire
Polar Recruitment
Salary: £21000 - £25000 per annum + Benefits
Posted: 3 days ago
Portsmouth, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £70,000 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Michael Bailey Associates
Salary: MARKET SALARY
Posted: 5 days ago
Hinckley, Leicestershire
Senitor Associates
Salary: £32000 - £38000 per annum + Company car
Posted: 2 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 6 days ago