The first table below looks at the demand for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the England region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 121 112 134
Rank change year-on-year
-9 +22
Permanent jobs citing SLA 2753 2605 2354
As % of all permanent IT jobs located in England 2.42% 2.48% 2.00%
As % of the Quality Assurance & Compliance category 23.14% 24.59% 21.78%
Number of salaries quoted 2209 2100 2010
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £57,500 £65,000 £60,000
UK excluding London average salary £32,500 £36,743 £36,000
% change year-on-year
-11.54% +2.06%
Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11898 10594 10809
As % of all permanent IT jobs located in England 10.47% 10.07% 9.18%
Number of salaries quoted 9365 8569 9012
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £73,850 £70,000
UK excluding London average salary £40,000 £40,000 £40,000
SLA
UK

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 23 April 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -17 878 £43,000 -14.00% 49
South East +20 768 £32,500 -18.75% 32
Yorkshire -18 238 £30,000 - 11
East of England -7 228 £35,000 -17.64% 12
South West +23 204 £32,500 -11.56% 9
North West +23 194 £32,500 +8.33% 17
East Midlands -38 114 £27,500 -19.11% 5
West Midlands -23 112 £34,000 - 6
North East -20 13 £24,000 +14.28% 3
Midlands -1 8 £35,750 -28.50%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 23 April 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2235 (43.33%) ITIL
2 1951 (37.82%) Windows
3 1587 (30.77%) Microsoft
4 1105 (21.42%) Service Delivery
5 1054 (20.43%) SQL
6 1044 (20.24%) Active Directory
7 1021 (19.79%) MS Excel
8 971 (18.83%) Finance
9 790 (15.32%) VMware
10 740 (14.35%) Cisco
11 739 (14.33%) Service Management
12 682 (13.22%) MS Office
13 676 (13.11%) SQL Server
14 643 (12.47%) Windows Server 2008
15 605 (11.73%) Citrix
16 581 (11.26%) Microsoft Certification
17 579 (11.23%) Firewall
18 578 (11.21%) Windows Server 2003
19 577 (11.19%) Linux
20 555 (10.76%) MS Exchange
21 536 (10.39%) Oracle
22 527 (10.22%) Incident Management
23 523 (10.14%) Degree
24 501 (9.71%) Change Management
25 481 (9.33%) Problem Management
26 477 (9.25%) VMware Infrastructure
27 459 (8.90%) DNS
28 443 (8.59%) Project Management
29 434 (8.41%) LAN
30 428 (8.30%) HP

SLA
Top Related IT Skills in England by Category

For the 6 months to 23 April 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 555 (10.76%) MS Exchange
2 330 (6.40%) SharePoint
3 241 (4.67%) Exchange Server 2010
4 207 (4.01%) IIS
5 174 (3.37%) Exchange Server 2007
6 152 (2.95%) Exchange Server 2003
7 139 (2.69%) Blackberry Enterprise Server
8 131 (2.54%) Lync
9 110 (2.13%) Apache
10 100 (1.94%) CMS
11 65 (1.26%) Exchange Server 2013
12 58 (1.12%) SharePoint 2010
13 55 (1.07%) Tomcat
14 45 (0.87%) WebSphere
15 42 (0.81%) WordPress
16 40 (0.78%) Office Communications Server
16 40 (0.78%) Drupal
17 38 (0.74%) IBM Notes
18 37 (0.72%) Oracle Workflow
19 35 (0.68%) SharePoint 2013
Applications
1 1021 (19.79%) MS Excel
2 682 (13.22%) MS Office
3 91 (1.76%) MS PowerPoint
4 72 (1.40%) MS Visio
5 41 (0.79%) MS Project
6 25 (0.48%) Photoshop
7 15 (0.29%) InfoPath
7 15 (0.29%) Spreadsheet
8 2 (0.039%) AutoCAD
9 1 (0.019%) InDesign
9 1 (0.019%) Acrobat
Business Applications
1 80 (1.55%) Oracle EBS
2 77 (1.49%) Oracle EBS R12
3 72 (1.40%) Oracle General Ledger
4 62 (1.20%) Oracle Payables
5 57 (1.11%) Dynamics CRM
6 56 (1.09%) Oracle Receivables
7 50 (0.97%) Oracle Financials
8 43 (0.83%) Oracle Assets
9 34 (0.66%) Oracle Subledger Accounting
10 32 (0.62%) Oracle iProcurement
10 32 (0.62%) Oracle Applications
11 30 (0.58%) Oracle E-Business Tax
12 29 (0.56%) Oracle Cash Management
12 29 (0.56%) SAP SRM
13 27 (0.52%) Oracle 11i
14 21 (0.41%) Oracle Internet Expenses
15 20 (0.39%) Remedy ITSM
16 14 (0.27%) Misys Opics
17 12 (0.23%) SAP SD
18 11 (0.21%) BusinessWorks
Cloud Services
1 91 (1.76%) Office 365
2 58 (1.12%) SaaS
3 39 (0.76%) Microsoft Azure
4 19 (0.37%) Cloud Computing
5 15 (0.29%) Amazon AWS
6 8 (0.16%) Google Apps
7 5 (0.097%) PaaS
7 5 (0.097%) Amazon EC2
8 3 (0.058%) IaaS
9 2 (0.039%) Taleo
9 2 (0.039%) Force.com
10 1 (0.019%) Google Compute Engine
Communications & Networking
1 579 (11.23%) Firewall
2 459 (8.90%) DNS
3 434 (8.41%) LAN
4 427 (8.28%) WAN
5 390 (7.56%) TCP/IP
6 386 (7.48%) SAN
7 356 (6.90%) VPN
8 274 (5.31%) DHCP
9 254 (4.92%) Internet
10 190 (3.68%) VoIP
11 186 (3.61%) Wireless
12 123 (2.38%) Network Security
12 123 (2.38%) NAS
13 111 (2.15%) Cisco ASA
14 106 (2.06%) MPLS
15 105 (2.04%) BGP
16 101 (1.96%) FTP
17 84 (1.63%) IPsec
18 80 (1.55%) SSL
19 78 (1.51%) VLAN
Database & Business Intelligence
1 676 (13.11%) SQL Server
2 185 (3.59%) MySQL
3 145 (2.81%) SQL Server Reporting Services
4 143 (2.77%) SQL Server 2008
5 140 (2.71%) Oracle Database
6 139 (2.69%) SQL Server Integration Services
7 122 (2.37%) SQL Server 2005
7 122 (2.37%) Relational Database
8 78 (1.51%) Oracle Reports
9 52 (1.01%) MS Access
10 51 (0.99%) Oracle Database 11g
11 50 (0.97%) Oracle Database 10g
12 43 (0.83%) Crystal Reports
13 42 (0.81%) SAP BI
14 40 (0.78%) DB2
14 40 (0.78%) RDBMS
15 32 (0.62%) SQL Server 2000
16 29 (0.56%) SQL Server Analysis Services
17 25 (0.48%) Oracle Discoverer
18 21 (0.41%) Data Warehouse
Development Applications
1 46 (0.89%) Visual Studio
2 37 (0.72%) Oracle Forms
3 30 (0.58%) Team Foundation Server
4 24 (0.47%) JIRA
5 19 (0.37%) Subversion
6 18 (0.35%) InstallShield
7 15 (0.29%) Eclipse
8 14 (0.27%) MSI
8 14 (0.27%) NUnit
9 10 (0.19%) AdminStudio
9 10 (0.19%) JUnit
10 9 (0.17%) Toad
11 8 (0.16%) PowerBuilder
12 7 (0.14%) Oracle APEX
12 7 (0.14%) Git (software)
13 6 (0.12%) Metasploit
13 6 (0.12%) Jenkins
14 5 (0.097%) SQL Server Management Studio (SSMS)
14 5 (0.097%) ProC
15 4 (0.078%) Wise Package Studio
General
1 971 (18.83%) Finance
2 409 (7.93%) Telecoms
3 201 (3.90%) Retail
4 170 (3.30%) Marketing
5 158 (3.06%) Legal
6 141 (2.73%) Banking
7 96 (1.86%) Back Office
8 71 (1.38%) Advertising
9 64 (1.24%) Billing
10 63 (1.22%) Law
11 44 (0.85%) Manufacturing
12 43 (0.83%) French Language
13 35 (0.68%) Investment Banking
14 32 (0.62%) German Language
15 30 (0.58%) Local Government
15 30 (0.58%) Publishing
16 27 (0.52%) Games
17 26 (0.50%) Pharmaceutical
17 26 (0.50%) Front Office
18 21 (0.41%) Italian Language
Job Titles
1 1361 (26.39%) Analyst
2 626 (12.14%) Support Analyst
3 575 (11.15%) Service Manager
4 463 (8.98%) Support Engineer
5 367 (7.12%) Service Analyst
6 306 (5.93%) Applications Support
7 297 (5.76%) Delivery Manager
8 293 (5.68%) Service Desk Analyst
9 283 (5.49%) Services Delivery Manager
10 273 (5.29%) Administrator
11 267 (5.18%) Team Leader
12 249 (4.83%) 2nd Line Support
13 194 (3.76%) Technical Support
14 191 (3.70%) Applications Support Analyst
15 150 (2.91%) 1st Line Support
15 150 (2.91%) IT Support
16 137 (2.66%) Systems Administrator
17 125 (2.42%) Developer
18 124 (2.40%) Network Engineer
19 119 (2.31%) Consultant
Libraries, Frameworks & Software Standards
1 221 (4.28%) .NET
2 151 (2.93%) Web Services
3 145 (2.81%) HTML
4 140 (2.71%) XML
5 120 (2.33%) CSS
6 70 (1.36%) jQuery
7 66 (1.28%) ASP.NET
8 49 (0.95%) COM
9 44 (0.85%) Middleware
10 41 (0.79%) Ajax
11 38 (0.74%) SAP PI
12 35 (0.68%) .NET Framework
13 34 (0.66%) SAP XI
14 31 (0.60%) SOAP
15 27 (0.52%) LAMP
16 24 (0.47%) J2EE
17 22 (0.43%) HTML5
18 19 (0.37%) WCF
19 17 (0.33%) WSDL
20 16 (0.31%) SAP Basis
Miscellaneous
1 292 (5.66%) Management Information System
2 238 (4.61%) Blackberry
3 150 (2.91%) Statistics
4 133 (2.58%) Clustering
5 88 (1.71%) Computer Science
6 68 (1.32%) Replication
7 59 (1.14%) CMDB
8 58 (1.12%) Firmware
9 56 (1.09%) Enterprise Software
10 52 (1.01%) Wiki
11 47 (0.91%) Fat Client
11 47 (0.91%) Thin Client
12 46 (0.89%) iPhone
13 33 (0.64%) Open Source
14 32 (0.62%) Mathematics
15 31 (0.60%) Video Conferencing
16 28 (0.54%) Enterprise Storage
17 27 (0.52%) Social Media
18 26 (0.50%) Hedge funds
19 25 (0.48%) PKI
Operating Systems
1 1951 (37.82%) Windows
2 643 (12.47%) Windows Server 2008
3 578 (11.21%) Windows Server 2003
4 577 (11.19%) Linux
5 421 (8.16%) UNIX
6 393 (7.62%) Windows 7
7 374 (7.25%) Windows XP
8 200 (3.88%) Windows Server 2012
9 149 (2.89%) Solaris
10 145 (2.81%) Windows 8
11 107 (2.07%) Red Hat Enterprise Linux
12 99 (1.92%) Ubuntu
13 77 (1.49%) Windows Vista
14 68 (1.32%) Windows 2000
15 63 (1.22%) CentOS
16 40 (0.78%) Windows 2000 Server
17 39 (0.76%) Android
17 39 (0.76%) AIX
18 30 (0.58%) Mac OS X
19 20 (0.39%) SUSE
Processes & Methodologies
1 2235 (43.33%) ITIL
2 1105 (21.42%) Service Delivery
3 739 (14.33%) Service Management
4 527 (10.22%) Incident Management
5 501 (9.71%) Change Management
6 481 (9.33%) Problem Management
7 443 (8.59%) Project Management
8 280 (5.43%) Continuous Improvement
9 262 (5.08%) Root Cause Analysis
10 261 (5.06%) PRINCE2
11 260 (5.04%) CRM
12 219 (4.25%) Change Control
13 216 (4.19%) Disaster Recovery
14 212 (4.11%) E-Commerce
15 187 (3.63%) Time Management
16 185 (3.59%) ITSM
17 181 (3.51%) Stakeholder Management
18 170 (3.30%) Business Intelligence
19 162 (3.14%) Workflow
20 156 (3.02%) ITIL V3
Programming Languages
1 1054 (20.43%) SQL
2 188 (3.64%) Java
3 155 (3.01%) JavaScript
4 142 (2.75%) PL/SQL
5 132 (2.56%) Perl
6 131 (2.54%) C#
7 116 (2.25%) PHP
8 114 (2.21%) PowerShell
9 103 (2.00%) T-SQL
9 103 (2.00%) C
10 95 (1.84%) Python
11 78 (1.51%) VB
12 73 (1.42%) Shell Script
13 61 (1.18%) Bash Shell
14 56 (1.09%) VBA
15 46 (0.89%) ABAP
15 46 (0.89%) VB6
16 37 (0.72%) C++
17 27 (0.52%) VBScript
18 25 (0.48%) VB.NET
Qualifications
1 581 (11.26%) Microsoft Certification
2 523 (10.14%) Degree
3 427 (8.28%) Cisco Certification
4 413 (8.01%) ITIL Certification
5 369 (7.15%) MCSE
6 354 (6.86%) CCNA
7 322 (6.24%) Security Cleared
8 263 (5.10%) MCP
9 191 (3.70%) SC Cleared
10 190 (3.68%) MCITP
11 170 (3.30%) CCNP
12 163 (3.16%) MCSA
13 77 (1.49%) VMware Certified Professional (VCP)
14 73 (1.42%) MCTS
15 52 (1.01%) CISSP
16 47 (0.91%) DV Cleared
17 45 (0.87%) PMI Certification
18 41 (0.79%) CCIE
19 40 (0.78%) PRINCE2 Certification
19 40 (0.78%) MOS
Quality Assurance & Compliance
1 110 (2.13%) QA
2 75 (1.45%) ISO/IEC 27001
3 37 (0.72%) Sarbanes-Oxley
4 35 (0.68%) ISO 9001
5 32 (0.62%) PCI DSS
6 12 (0.23%) CESG Infosec
7 10 (0.19%) ISO/IEC 20000
7 10 (0.19%) COBIT
8 8 (0.16%) Data Quality
9 6 (0.12%) HIPAA
10 5 (0.097%) HL7
11 4 (0.078%) TickIT
11 4 (0.078%) ISO 9000
12 3 (0.058%) Dodd-Frank
13 2 (0.039%) GxP
13 2 (0.039%) DICOM
14 1 (0.019%) BS7799
System Software
1 1044 (20.24%) Active Directory
2 477 (9.25%) VMware Infrastructure
3 170 (3.30%) Hyper-V
4 154 (2.99%) vSphere
5 151 (2.93%) XenApp
6 108 (2.09%) VMware ESX
7 83 (1.61%) XenDesktop
8 51 (0.99%) XenServer
9 37 (0.72%) VMware ESXi
10 36 (0.70%) Terminal Services
11 32 (0.62%) Oracle RAC
12 30 (0.58%) ISA Server
13 25 (0.48%) Oracle RMAN
13 25 (0.48%) Forefront TMG
14 24 (0.47%) UAG
14 24 (0.47%) Microsoft App-V
15 23 (0.45%) NFS
16 19 (0.37%) VMware Server
17 17 (0.33%) Samba
18 15 (0.29%) Xen
Systems Management
1 191 (3.70%) SCCM
2 106 (2.06%) Backup Exec
3 101 (1.96%) SCOM
4 89 (1.73%) WSUS
5 63 (1.22%) Nagios
6 51 (0.99%) NetBackup
7 49 (0.95%) Norton AntiVirus
8 45 (0.87%) Tivoli
9 36 (0.70%) Plesk
10 30 (0.58%) Puppet
11 28 (0.54%) Data Guard
12 25 (0.48%) HP SIM
13 21 (0.41%) OpenView
14 19 (0.37%) Cisco CUCM
15 18 (0.35%) Symantec Endpoint Protection
16 17 (0.33%) McAfee ePO
16 17 (0.33%) Cacti
17 16 (0.31%) Netcool
18 14 (0.27%) Control-M
18 14 (0.27%) Oracle Enterprise Manager
Vendors
1 1587 (30.77%) Microsoft
2 790 (15.32%) VMware
3 740 (14.35%) Cisco
4 605 (11.73%) Citrix
5 536 (10.39%) Oracle
6 428 (8.30%) HP
7 195 (3.78%) Juniper
8 182 (3.53%) CheckPoint
9 179 (3.47%) Remedy
10 158 (3.06%) SAP
11 150 (2.91%) Symantec
12 146 (2.83%) Red Hat
13 136 (2.64%) Dell
14 120 (2.33%) F5
15 115 (2.23%) NetApp
16 108 (2.09%) IBM
17 107 (2.07%) Salesforce.com
18 95 (1.84%) SolarWinds
19 73 (1.42%) McAfee
19 73 (1.42%) Avaya
Hayes, Middlesex
Rackspace
Salary: Competitive
Posted: 1 hour ago
Bath, Avon
Resource Management
Salary: £30000 - £38000 per annum + bonus + benefits
Posted: 1 hour ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 35,000 - 45,000
Posted: 1 hour ago
Windsor, Berkshire
Streamline Connections
Salary: £34000 - £38000 per annum + Bonus,Benefits
Posted: 2 hours ago
Reading, Berkshire
Lawrence Harvey IT & Change
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 2 hours ago
City, London
Lawrence Harvey IT & Change
Salary: £35000.00 - £42000.00 per annum + Benefits Package
Posted: 2 hours ago
Truro, Cornwall
Harvey Nash plc
Salary: £50000 per annum
Posted: 2 hours ago
City, London
Truphone
Salary: From £50,000 to £60,000 per annum + benefits and bonus
Posted: 5 hours ago
Middlesex
Redrock Consulting Ltd
Salary: £26000 - £32000 per annum
Posted: 17 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £33,000 per annum
Posted: 17 hours ago
London
Marcus Donald People
Salary: £30000 to £33000 per annum
Posted: 18 hours ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Unspecified Excellent Base, Bonus, Car Allowance and Benefits
Posted: 18 hours ago
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 19 hours ago
Hatfield, Hertfordshire
Advantage XPO
Posted: 19 hours ago
Slough, Berkshire
McGregor Boyall
Salary: £45000 per annum + Car, Medical, Bonus
Posted: 21 hours ago
Nottingham, Nottinghamshire
Networking People
Posted: 21 hours ago
Basildon, Essex
Xchanging
Posted: 23 hours ago
Bracknell, Berkshire
Circle Recruitment
Salary: £50000 - £60000 per annum + bens
Posted: Yesterday
Bracknell, Berkshire
Circle Recruitment
Salary: £24000 - £30000 per annum + bens
Posted: Yesterday
South West London
Kelway Ltd
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + Benefits
Posted: Yesterday