The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 106 99 115
Rank change year-on-year
-7 +16
Permanent jobs citing SLA 2661 3005 2513
As % of all permanent IT jobs located in England 2.62% 2.78% 2.51%
As % of the Quality Assurance & Compliance category 24.44% 26.04% 24.27%
Number of salaries quoted 2137 2367 1983
Average salary £36,500 £36,500 £40,000
Average salary % change year-on-year
- -8.75%
90% offered a salary of more than £22,140 £22,500 £22,000
10% offered a salary of more than £57,500 £62,500 £62,500
UK excluding London average salary £35,000 £32,500 £35,500
% change year-on-year
+7.69% -8.45%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10889 11542 10356
As % of all permanent IT jobs located in England 10.70% 10.69% 10.33%
Number of salaries quoted 8829 8999 8206
Average salary £47,000 £45,000 £47,500
Average salary % change year-on-year
+4.44% -5.26%
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 3 September 2015.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 798 £43,500 -8.42% 81
South East -10 710 £35,000 +7.69% 55
South West +3 237 £35,000 +16.66% 31
East of England +16 210 £40,000 - 17
North West -4 202 £31,500 -7.35% 26
Yorkshire -13 201 £37,500 +10.29% 23
West Midlands +23 173 £32,500 +18.18% 16
East Midlands -3 114 £30,000 - 17
North East -9 19 £50,000 +81.81% 5
Midlands -14 4 £95,000 +86.27%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 3 September 2015, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2340 (41.16%) ITIL
2 2272 (39.96%) Windows
3 1934 (34.02%) Microsoft
4 1288 (22.66%) Active Directory
5 1214 (21.35%) Service Delivery
6 1183 (20.81%) VMware
7 1105 (19.44%) Finance
8 1028 (18.08%) MS Excel
9 963 (16.94%) SQL
10 949 (16.69%) Cisco
11 836 (14.71%) MS Office
12 816 (14.35%) Service Management
13 788 (13.86%) VMware Infrastructure
14 763 (13.42%) MS Exchange
15 737 (12.96%) Windows Server 2008
16 709 (12.47%) Firewall
17 679 (11.94%) Incident Management
18 653 (11.49%) Change Management
19 615 (10.82%) SQL Server
20 610 (10.73%) Linux
21 594 (10.45%) Citrix
22 587 (10.33%) Analytical Skills
23 580 (10.20%) DNS
24 565 (9.94%) Windows 7
25 546 (9.60%) WAN
26 534 (9.39%) Cisco Certification
27 523 (9.20%) LAN
28 522 (9.18%) Windows Server 2003
29 520 (9.15%) Degree
30 519 (9.13%) Windows Server 2012

SLA
Top Related IT Skills in England by Category

For the 6 months to 3 September 2015, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 763 (13.42%) MS Exchange
2 373 (6.56%) Exchange Server 2010
3 275 (4.84%) SharePoint
4 237 (4.17%) Exchange Server 2007
5 214 (3.76%) IIS
6 173 (3.04%) Exchange Server 2013
7 140 (2.46%) Lync
8 128 (2.25%) Blackberry Enterprise Server
9 102 (1.79%) Exchange Server 2003
10 74 (1.30%) IBM Notes
11 60 (1.06%) Apache
12 53 (0.93%) WebLogic
13 50 (0.88%) WebSphere
14 40 (0.70%) Tomcat
15 34 (0.60%) SharePoint 2013
16 30 (0.53%) Office Communications Server
17 29 (0.51%) JBoss
18 27 (0.47%) SharePoint 2010
19 26 (0.46%) CMS
20 22 (0.39%) WebSphere Application Server
Applications
1 1028 (18.08%) MS Excel
2 836 (14.71%) MS Office
3 79 (1.39%) MS Visio
4 66 (1.16%) MS PowerPoint
5 33 (0.58%) MS Project
6 18 (0.32%) Spreadsheet
7 8 (0.14%) InfoPath
7 8 (0.14%) InDesign
8 5 (0.088%) Windchill
9 4 (0.070%) Adobe Creative Suite
10 2 (0.035%) PrintSoft PReS
10 2 (0.035%) AutoCAD
11 1 (0.018%) CATIA
11 1 (0.018%) Adobe After Effects
11 1 (0.018%) Photoshop
11 1 (0.018%) PTC Creo
11 1 (0.018%) FastStats
Business Applications
1 46 (0.81%) Dynamics CRM
2 40 (0.70%) Oracle EBS
3 30 (0.53%) Oracle Applications
4 22 (0.39%) Remedy ITSM
5 21 (0.37%) Oracle Procure-to-Pay
6 19 (0.33%) Northgate Housing
7 15 (0.26%) Dynamics AX
8 13 (0.23%) Magento
9 12 (0.21%) Oracle Assets
9 12 (0.21%) Oracle General Ledger
9 12 (0.21%) Summit
10 11 (0.19%) SAP Oil and Gas
10 11 (0.19%) Oracle Payables
11 10 (0.18%) Oracle Receivables
11 10 (0.18%) SAP CO
11 10 (0.18%) SAP FI/CO
11 10 (0.18%) SAP FI
12 9 (0.16%) Oracle EBS R12
13 8 (0.14%) Oracle iProcurement
13 8 (0.14%) Oracle Financials
Cloud Services
1 170 (2.99%) Office 365
2 81 (1.42%) Amazon AWS
3 67 (1.18%) Microsoft Azure
4 46 (0.81%) SaaS
5 31 (0.55%) Cloud Computing
6 16 (0.28%) IaaS
7 14 (0.25%) Mimecast
8 9 (0.16%) Google Apps
9 6 (0.11%) Amazon S3
10 5 (0.088%) Google Analytics
10 5 (0.088%) Amazon EC2
11 4 (0.070%) Joyent
11 4 (0.070%) Google Cloud Platform
12 2 (0.035%) AWS CloudFormation
13 1 (0.018%) Virtual Private Cloud
13 1 (0.018%) Dropbox
13 1 (0.018%) SuccessFactors
13 1 (0.018%) HP Helion
Communications & Networking
1 709 (12.47%) Firewall
2 580 (10.20%) DNS
3 546 (9.60%) WAN
4 523 (9.20%) LAN
5 446 (7.85%) TCP/IP
6 443 (7.79%) DHCP
7 355 (6.24%) VPN
8 310 (5.45%) SAN
9 254 (4.47%) Internet
10 234 (4.12%) VoIP
11 177 (3.11%) Wireless
12 161 (2.83%) BGP
13 152 (2.67%) Cisco ASA
14 142 (2.50%) MPLS
15 126 (2.22%) NAS
16 121 (2.13%) Cisco IOS
17 118 (2.08%) OSPF
18 108 (1.90%) Cisco Nexus
19 103 (1.81%) EIGRP
20 100 (1.76%) VLAN
Database & Business Intelligence
1 615 (10.82%) SQL Server
2 150 (2.64%) MySQL
3 145 (2.55%) SQL Server 2008
4 144 (2.53%) Oracle Database
5 117 (2.06%) Data Warehouse
6 102 (1.79%) Relational Database
7 91 (1.60%) SQL Server 2005
8 82 (1.44%) SQL Server Reporting Services
9 78 (1.37%) SQL Server Integration Services
10 68 (1.20%) Oracle Reports
11 67 (1.18%) Oracle Database 11g
12 61 (1.07%) Oracle Database 10g
13 53 (0.93%) BusinessObjects
14 49 (0.86%) SQL Server 2012
15 46 (0.81%) Crystal Reports
16 45 (0.79%) SQL Server Analysis Services
17 43 (0.76%) RDBMS
18 36 (0.63%) DB2
19 28 (0.49%) Oracle Database 12c
20 24 (0.42%) DTS
Development Applications
1 59 (1.04%) JIRA
2 30 (0.53%) VSS/SourceSafe
3 28 (0.49%) Maven
4 27 (0.47%) Visual Studio
5 24 (0.42%) Subversion
6 20 (0.35%) Git (software)
6 20 (0.35%) Jenkins
7 19 (0.33%) PowerBuilder
8 17 (0.30%) Toad
9 16 (0.28%) Hudson
10 15 (0.26%) Team Foundation Server
11 13 (0.23%) Oracle Forms
12 6 (0.11%) MSI
12 6 (0.11%) Rational Performance Tester
13 5 (0.088%) NUnit
13 5 (0.088%) Apache Ivy
14 4 (0.070%) SQL Server Management Studio (SSMS)
14 4 (0.070%) JUnit
14 4 (0.070%) Oracle APEX
15 3 (0.053%) MSBuild
General
1 1105 (19.44%) Finance
2 394 (6.93%) Telecoms
3 291 (5.12%) Banking
4 264 (4.64%) Retail
5 172 (3.03%) Legal
6 110 (1.93%) Law
7 100 (1.76%) Marketing
8 76 (1.34%) Manufacturing
9 61 (1.07%) Billing
10 50 (0.88%) Back Office
11 46 (0.81%) Pharmaceutical
12 44 (0.77%) French Language
13 43 (0.76%) Financial Institution
14 35 (0.62%) German Language
14 35 (0.62%) Investment Banking
15 34 (0.60%) International Banking
16 32 (0.56%) Advertising
17 30 (0.53%) Front Office
18 29 (0.51%) Military
19 28 (0.49%) Electronics
Job Titles
1 1344 (23.64%) Analyst
2 614 (10.80%) Support Analyst
3 613 (10.78%) Service Manager
4 539 (9.48%) Support Engineer
5 405 (7.12%) Service Analyst
6 372 (6.54%) Service Desk Analyst
7 332 (5.84%) Team Leader
8 325 (5.72%) Applications Support
9 295 (5.19%) Delivery Manager
10 270 (4.75%) Administrator
11 264 (4.64%) 2nd Line Support
12 263 (4.63%) Services Delivery Manager
13 261 (4.59%) Network Engineer
14 220 (3.87%) IT Support
15 218 (3.83%) 1st Line Support
16 182 (3.20%) Technical Support
17 147 (2.59%) Infrastructure Engineer
18 145 (2.55%) Developer
19 137 (2.41%) Support Manager
20 134 (2.36%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 227 (3.99%) .NET
2 136 (2.39%) Web Services
3 130 (2.29%) HTML
4 108 (1.90%) CSS
5 106 (1.86%) XML
6 67 (1.18%) ASP.NET
7 60 (1.06%) J2EE
8 54 (0.95%) Middleware
8 54 (0.95%) REST
9 38 (0.67%) XSLT
10 36 (0.63%) Spring
11 31 (0.55%) Ajax
11 31 (0.55%) SOAP
11 31 (0.55%) AngularJS
12 30 (0.53%) jQuery
12 30 (0.53%) Oracle Fusion
13 25 (0.44%) HTML5
13 25 (0.44%) JMS
14 23 (0.40%) .NET Framework
14 23 (0.40%) LINQ
Miscellaneous
1 587 (10.33%) Analytical Skills
2 447 (7.86%) Data Centre
3 303 (5.33%) Management Information System
4 189 (3.32%) Blackberry
5 119 (2.09%) Replication
6 108 (1.90%) Clustering
7 104 (1.83%) Computer Science
8 82 (1.44%) CMDB
8 82 (1.44%) Statistics
9 60 (1.06%) Video Conferencing
10 59 (1.04%) Client/Server
11 58 (1.02%) Mathematics
12 56 (0.99%) Mainframe
13 52 (0.91%) User Experience
13 52 (0.91%) Performance Metrics
14 51 (0.90%) NHS
15 50 (0.88%) Enterprise Software
16 49 (0.86%) Thin Client
16 49 (0.86%) Fat Client
17 43 (0.76%) iPhone
Operating Systems
1 2272 (39.96%) Windows
2 737 (12.96%) Windows Server 2008
3 610 (10.73%) Linux
4 565 (9.94%) Windows 7
5 522 (9.18%) Windows Server 2003
6 519 (9.13%) Windows Server 2012
7 373 (6.56%) UNIX
8 310 (5.45%) Windows XP
9 281 (4.94%) Windows 8
10 103 (1.81%) Windows Vista
11 97 (1.71%) Solaris
12 81 (1.42%) Mac OS X
12 81 (1.42%) Red Hat Enterprise Linux
13 80 (1.41%) Android
14 43 (0.76%) Windows 2000 Server
15 38 (0.67%) AIX
16 31 (0.55%) Windows 2000
17 28 (0.49%) Apple iOS
18 22 (0.39%) Data ONTAP
19 19 (0.33%) Debian
Processes & Methodologies
1 2340 (41.16%) ITIL
2 1214 (21.35%) Service Delivery
3 816 (14.35%) Service Management
4 679 (11.94%) Incident Management
5 653 (11.49%) Change Management
6 481 (8.46%) Problem Management
7 476 (8.37%) Project Management
8 413 (7.26%) Mentoring
9 365 (6.42%) Root Cause Analysis
10 297 (5.22%) Disaster Recovery
11 281 (4.94%) Line Management
12 267 (4.70%) Agile Software Development
13 246 (4.33%) Continuous Improvement
14 244 (4.29%) ITSM
15 242 (4.26%) Change Control
16 231 (4.06%) CRM
17 230 (4.05%) Configuration Management
18 221 (3.89%) Time Management
19 218 (3.83%) Coaching
20 207 (3.64%) PRINCE2
Programming Languages
1 963 (16.94%) SQL
2 220 (3.87%) Java
3 195 (3.43%) PowerShell
4 136 (2.39%) C#
5 112 (1.97%) JavaScript
6 104 (1.83%) T-SQL
7 102 (1.79%) PL/SQL
8 86 (1.51%) C
9 74 (1.30%) Perl
10 67 (1.18%) Shell Script
11 56 (0.99%) VBScript
12 53 (0.93%) Python
13 44 (0.77%) VB
14 42 (0.74%) Bash Shell
15 41 (0.72%) PHP
16 34 (0.60%) VBA
17 33 (0.58%) VB.NET
18 28 (0.49%) JCL
19 24 (0.42%) COBOL
20 15 (0.26%) XPath
Qualifications
1 534 (9.39%) Cisco Certification
2 520 (9.15%) Degree
3 482 (8.48%) Microsoft Certification
4 427 (7.51%) Security Cleared
5 375 (6.60%) CCNA
6 332 (5.84%) ITIL Certification
7 299 (5.26%) SC Cleared
8 247 (4.34%) MCSE
9 233 (4.10%) CCNP
10 222 (3.91%) MCP
11 141 (2.48%) MCSA
12 121 (2.13%) MCITP
13 94 (1.65%) DV Cleared
14 78 (1.37%) VMware Certified Professional (VCP)
14 78 (1.37%) A+ Certification
15 76 (1.34%) HND
15 76 (1.34%) ITIL Foundation Certificate
16 60 (1.06%) MCTS
17 49 (0.86%) CCIE
18 44 (0.77%) MOS
Quality Assurance & Compliance
1 119 (2.09%) QA
2 80 (1.41%) ISO/IEC 27001
3 77 (1.35%) ISO 9001
4 46 (0.81%) PCI DSS
5 33 (0.58%) Sarbanes-Oxley
6 9 (0.16%) HL7
6 9 (0.16%) JSP 440
7 7 (0.12%) ISO 14001
8 6 (0.11%) ISO/IEC 20000
9 5 (0.088%) Data Quality
10 4 (0.070%) ISO 9000
10 4 (0.070%) Solvency II
10 4 (0.070%) COBIT
11 3 (0.053%) HIPAA
11 3 (0.053%) DICOM
12 2 (0.035%) 21 CFR Part 11
12 2 (0.035%) GMP
13 1 (0.018%) BS7799
13 1 (0.018%) P3O
13 1 (0.018%) PMBOK
System Software
1 1288 (22.66%) Active Directory
2 788 (13.86%) VMware Infrastructure
3 348 (6.12%) Hyper-V
4 173 (3.04%) vSphere
5 141 (2.48%) XenApp
6 120 (2.11%) VMware ESX
7 99 (1.74%) VMware ESXi
8 78 (1.37%) Terminal Services
9 50 (0.88%) Oracle RAC
10 47 (0.83%) XenDesktop
11 37 (0.65%) Terminal Server
12 31 (0.55%) UAG
12 31 (0.55%) Citrix Presentation Server
13 27 (0.47%) Microsoft App-V
14 26 (0.46%) Firmware
15 25 (0.44%) ISA Server
16 21 (0.37%) Forefront TMG
17 19 (0.33%) NFS
18 16 (0.28%) Xen
18 16 (0.28%) vCloud
Systems Management
1 220 (3.87%) SCCM
2 161 (2.83%) SCOM
3 78 (1.37%) NetBackup
4 74 (1.30%) Nagios
5 71 (1.25%) Backup Exec
6 55 (0.97%) Norton AntiVirus
7 46 (0.81%) Puppet
8 45 (0.79%) HP Data Protector
9 38 (0.67%) Opscode Chef
10 37 (0.65%) HP SIM
10 37 (0.65%) Data Guard
10 37 (0.65%) Opsview
11 36 (0.63%) Symantec Endpoint Protection
12 34 (0.60%) WSUS
13 31 (0.55%) Cisco Prime
14 30 (0.53%) SCVMM
15 28 (0.49%) ServiceCenter
15 28 (0.49%) Tivoli
16 23 (0.40%) OpenView
16 23 (0.40%) Oracle RMAN
Vendors
1 1934 (34.02%) Microsoft
2 1183 (20.81%) VMware
3 949 (16.69%) Cisco
4 594 (10.45%) Citrix
5 444 (7.81%) Oracle
6 435 (7.65%) HP
7 205 (3.61%) Juniper
8 200 (3.52%) Remedy
9 178 (3.13%) CheckPoint
10 175 (3.08%) Symantec
11 161 (2.83%) F5
12 155 (2.73%) SAP
13 147 (2.59%) Dell
13 147 (2.59%) NetApp
14 131 (2.30%) Apple
15 124 (2.18%) IBM
16 106 (1.86%) SolarWinds
17 101 (1.78%) EMC
18 93 (1.64%) Avaya
19 87 (1.53%) Computacenter
Birmingham, West Midlands (County)
Robert Walters
Salary: £30000 - £35000 per annum
Posted: 3 hours ago
London
ReThink Recruitment
Salary: £0.00 per annum
Posted: 4 hours ago
Maidenhead, Berkshire
Austin Fraser
Salary: £20000.00 - £25000.00 per annum + Excellent benefits
Posted: 5 hours ago
Central London / West End
Coal IT Services
Salary: From £55,000 to £65,000 per annum + Bonus & Excellent Benefits Package
Posted: 5 hours ago
Southampton, Hampshire
Connectus
Salary: £40000 - £50000 per annum
Posted: 5 hours ago
Bradford, West Yorkshire
Applause IT Innovation
Salary: £45000 per annum
Posted: 5 hours ago
East London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum + Bens
Posted: 5 hours ago
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £23,000 per annum
Posted: 6 hours ago
Salisbury, Wiltshire
Reed Technology
Salary: £30000 - £37000 per annum + benefits
Posted: 6 hours ago
Leatherhead, Surrey
Senitor Associates
Salary: £50000 per annum
Posted: 7 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17500 per annum + Benefits
Posted: 7 hours ago
City, London
Eligo Recruitment Ltd
Salary: £26000.00 - £30000.00 per annum
Posted: 7 hours ago
Colchester, Essex
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £23,000 per annum
Posted: 7 hours ago
City, London
Eligo Recruitment Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 7 hours ago
City, London
Eligo Recruitment Ltd
Salary: £18000 - £22000 per annum + Full Benefits
Posted: 7 hours ago
City, London
Eligo Recruitment Ltd
Salary: £45000 - £65000 per annum + Full Benefits
Posted: 7 hours ago
Stevenage, Hertfordshire
Lorien Resourcing
Salary: £15000 - £20000 per annum + Pension, bonus, 25 days holiday
Posted: 8 hours ago
Peterborough, Cambridgeshire
Anderson Lamb
Salary: Up to £20,000 per annum Plus benefits
Posted: 8 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 9 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 9 hours ago