The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK / England
Rank 112 103 95
Rank change year-on-year
-9 -8
Permanent jobs citing SLA 2117 2656 3064
As % of all permanent IT jobs located in England 2.69% 2.84% 3.12%
As % of the Quality Assurance & Compliance category 23.73% 23.19% 27.66%
Number of salaries quoted 1659 2102 2430
Median salary £35,000 £39,000 £37,500
Median salary % change year-on-year
-10.25% +4.00%
90% offered a salary of more than £21,000 £22,000 £22,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
8920 11455 11077
As % of all permanent IT jobs located in England 11.34% 12.25% 11.29%
Number of salaries quoted 7170 9177 8742
Median salary £48,000 £50,000 £47,000
Median salary % change year-on-year
-4.00% +6.38%
90% offered a salary of more than £29,000 £30,000 £28,500
10% offered a salary of more than £75,000 £70,000 £74,000
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in England

The demand trend of job ads across the England region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 19 January 2017.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 666 £42,500 -10.52% 56
South East -7 514 £36,500 -2.66% 39
Yorkshire +16 195 £25,000 -19.35% 21
North West -18 166 £26,000 -16.12% 21
East of England -28 156 £40,000 -5.88% 13
South West +29 153 £32,500 -9.72% 15
West Midlands 0 145 £30,000 -23.07% 22
East Midlands 0 100 £35,000 - 10
North East -8 23 £26,250 -44.73% 4
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 19 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 2050 (44.76%) ITIL
2 1604 (35.02%) Windows
3 1368 (29.87%) Microsoft
4 980 (21.40%) Active Directory
5 900 (19.65%) Service Delivery
6 855 (18.67%) Finance
7 808 (17.64%) MS Excel
8 686 (14.98%) Service Management
9 671 (14.65%) Cisco
10 666 (14.54%) MS Office
11 651 (14.21%) VMware
12 649 (14.17%) Windows Server
13 636 (13.89%) SQL
14 490 (10.70%) SQL Server
15 476 (10.39%) Problem Management
16 474 (10.35%) Incident Management
17 470 (10.26%) Firewall
18 465 (10.15%) MS Exchange
19 448 (9.78%) Data Centre
20 437 (9.54%) Windows 7
21 423 (9.24%) VMware Infrastructure
22 422 (9.21%) Citrix
23 392 (8.56%) Linux
24 390 (8.52%) Analytical Skills
25 373 (8.14%) Degree
26 370 (8.08%) Windows Server 2008
27 367 (8.01%) Security Cleared
28 366 (7.99%) Cisco Certification
29 351 (7.66%) WAN
30 344 (7.51%) VPN

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 465 (10.15%) MS Exchange
2 204 (4.45%) SharePoint
3 149 (3.25%) Exchange Server 2010
4 115 (2.51%) IIS
5 93 (2.03%) Exchange Server 2013
6 90 (1.97%) Exchange Server 2007
6 90 (1.97%) Skype for Business
7 66 (1.44%) Exchange Server 2003
8 50 (1.09%) Tomcat
9 49 (1.07%) WebLogic
10 45 (0.98%) Apache
11 39 (0.85%) BizTalk Server
12 34 (0.74%) CMS
12 34 (0.74%) JBoss
13 33 (0.72%) Blackberry Enterprise Server
13 33 (0.72%) WebSphere
14 28 (0.61%) SharePoint 2013
15 23 (0.50%) SharePoint 2010
16 20 (0.44%) Confluence
17 15 (0.33%) nginx
Applications
1 808 (17.64%) MS Excel
2 666 (14.54%) MS Office
3 180 (3.93%) MS PowerPoint
4 86 (1.88%) MS Visio
5 28 (0.61%) Spreadsheet
6 5 (0.11%) Adobe Creative Suite
6 5 (0.11%) MS Project
7 3 (0.066%) InDesign
7 3 (0.066%) Photoshop
8 2 (0.044%) InfoPath
8 2 (0.044%) Maya
8 2 (0.044%) SPSS
9 1 (0.022%) Final Cut Pro
9 1 (0.022%) QuarkXPress
Business Applications
1 51 (1.11%) Dynamics CRM
2 49 (1.07%) assyst
3 27 (0.59%) Retail-J
4 20 (0.44%) Dynamics AX
5 16 (0.35%) Oracle EBS
6 12 (0.26%) Northgate Housing
6 12 (0.26%) Orchard Housing
7 11 (0.24%) SAP CO
7 11 (0.24%) SAP FI
7 11 (0.24%) SAP FI/CO
8 10 (0.22%) Oracle Applications
8 10 (0.22%) PeopleSoft HRMS
8 10 (0.22%) SAP HR
8 10 (0.22%) SAP Oil and Gas
9 8 (0.17%) Remedy ITSM
9 8 (0.17%) Summit
10 7 (0.15%) Oracle Cash Management
10 7 (0.15%) Oracle Receivables
11 6 (0.13%) Oracle EBS R12
11 6 (0.13%) SAP EHS
Cloud Services
1 248 (5.41%) Office 365
2 161 (3.52%) Microsoft Azure
3 122 (2.66%) Amazon AWS
4 92 (2.01%) SaaS
5 62 (1.35%) Cloud Computing
6 53 (1.16%) IaaS
7 48 (1.05%) Mimecast
8 39 (0.85%) PaaS
9 18 (0.39%) G Suite
10 11 (0.24%) Google Analytics
11 9 (0.20%) Azure Active Directory
11 9 (0.20%) Google Cloud Platform
11 9 (0.20%) IBM Cloud
11 9 (0.20%) OneDrive
11 9 (0.20%) SoftLayer
12 7 (0.15%) GitHub
13 6 (0.13%) Amazon EC2
14 5 (0.11%) Virtual Private Cloud
14 5 (0.11%) Yammer
15 3 (0.066%) AWS CloudFormation
Communications & Networking
1 470 (10.26%) Firewall
2 351 (7.66%) WAN
3 344 (7.51%) VPN
4 336 (7.34%) DNS
5 334 (7.29%) LAN
6 298 (6.51%) TCP/IP
7 236 (5.15%) DHCP
8 183 (4.00%) SAN
9 136 (2.97%) BGP
10 134 (2.93%) Internet
11 133 (2.90%) Cisco ASA
12 130 (2.84%) MPLS
13 129 (2.82%) Wireless
14 123 (2.69%) Network Security
15 119 (2.60%) Wi-Fi
16 117 (2.55%) VoIP
17 98 (2.14%) OSPF
18 87 (1.90%) VLAN
19 80 (1.75%) Remote Desktop
20 71 (1.55%) Cisco Nexus
Database & Business Intelligence
1 490 (10.70%) SQL Server
2 132 (2.88%) SQL Server 2008
3 101 (2.21%) SQL Server Integration Services
4 100 (2.18%) SQL Server Reporting Services
5 94 (2.05%) Oracle Database
6 80 (1.75%) MySQL
7 78 (1.70%) Relational Database
8 64 (1.40%) SQL Server 2012
9 57 (1.24%) SQL Server 2005
10 56 (1.22%) Data Warehouse
11 52 (1.14%) Big Data
11 52 (1.14%) BusinessObjects
12 47 (1.03%) SQL Server Analysis Services
13 32 (0.70%) Power BI
13 32 (0.70%) SQL Server 2014
14 29 (0.63%) Oracle Database 11g
15 28 (0.61%) Oracle Database 10g
15 28 (0.61%) RDBMS
16 21 (0.46%) DB2
16 21 (0.46%) Oracle Reports
Development Applications
1 85 (1.86%) JIRA
2 26 (0.57%) Subversion
3 21 (0.46%) Git (software)
4 18 (0.39%) Team Foundation Server
5 17 (0.37%) Jenkins
5 17 (0.37%) Talend Open Studio
6 15 (0.33%) PeopleTools
7 12 (0.26%) Selenium
8 10 (0.22%) Visual Studio
9 9 (0.20%) Cucumber
10 7 (0.15%) SQL Server Management Studio (SSMS)
11 6 (0.13%) git-flow
11 6 (0.13%) Maven
11 6 (0.13%) Vagrant
12 5 (0.11%) Gradle
12 5 (0.11%) HP UFT
12 5 (0.11%) VSS/SourceSafe
12 5 (0.11%) WebDriver
13 4 (0.087%) Hudson
13 4 (0.087%) JUnit
General
1 855 (18.67%) Finance
2 330 (7.21%) Telecoms
3 176 (3.84%) Retail
4 146 (3.19%) Banking
5 143 (3.12%) Legal
6 83 (1.81%) Marketing
7 81 (1.77%) Law
8 78 (1.70%) Billing
9 71 (1.55%) Manufacturing
10 58 (1.27%) Back Office
11 48 (1.05%) Electronics
12 45 (0.98%) Financial Institution
13 41 (0.90%) Publishing
14 29 (0.63%) Advertising
15 24 (0.52%) French Language
16 21 (0.46%) German Language
17 16 (0.35%) Multimedia
18 14 (0.31%) Military
19 10 (0.22%) Automotive
20 9 (0.20%) Corporate Banking
Job Titles
1 1109 (24.21%) Analyst
2 462 (10.09%) Service Manager
3 445 (9.72%) Service Analyst
3 445 (9.72%) Support Analyst
4 398 (8.69%) Support Engineer
5 389 (8.49%) Service Desk Analyst
6 334 (7.29%) Applications Support
7 248 (5.41%) Delivery Manager
8 240 (5.24%) Services Delivery Manager
9 226 (4.93%) 2nd Line Support
10 225 (4.91%) IT Manager
11 219 (4.78%) IT Support
12 210 (4.59%) Infrastructure Engineer
13 206 (4.50%) Network Engineer
14 181 (3.95%) Team Leader
15 168 (3.67%) IT Analyst
16 158 (3.45%) Support Manager
17 156 (3.41%) Administrator
18 150 (3.28%) Applications Support Analyst
19 140 (3.06%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 181 (3.95%) .NET
2 122 (2.66%) XML
3 120 (2.62%) Web Services
4 86 (1.88%) ASP.NET
5 85 (1.86%) HTML
6 58 (1.27%) CSS
7 54 (1.18%) Middleware
8 46 (1.00%) XSLT
9 40 (0.87%) J2EE
10 39 (0.85%) Flash
11 34 (0.74%) Spring
12 32 (0.70%) ASP.NET Web Forms
13 27 (0.59%) 802.1X
13 27 (0.59%) SOAP
14 25 (0.55%) Hibernate
15 23 (0.50%) .NET Framework
15 23 (0.50%) jQuery
16 22 (0.48%) Software Packaging
17 21 (0.46%) JMS
18 20 (0.44%) JSON
Miscellaneous
1 448 (9.78%) Data Centre
2 390 (8.52%) Analytical Skills
3 276 (6.03%) Management Information System
4 152 (3.32%) Statistics
5 111 (2.42%) Computer Science
6 97 (2.12%) Blackberry
7 80 (1.75%) Clustering
8 78 (1.70%) Virtual Team
9 74 (1.62%) Driving Licence
10 63 (1.38%) Client/Server
11 62 (1.35%) EPoS
12 54 (1.18%) Enterprise Software
12 54 (1.18%) iPad
13 52 (1.14%) Video Conferencing
14 50 (1.09%) User Experience
15 43 (0.94%) Replication
16 42 (0.92%) iPhone
16 42 (0.92%) Mathematics
17 34 (0.74%) Performance Metrics
18 33 (0.72%) Fat Client
Operating Systems
1 1604 (35.02%) Windows
2 649 (14.17%) Windows Server
3 437 (9.54%) Windows 7
4 392 (8.56%) Linux
5 370 (8.08%) Windows Server 2008
6 312 (6.81%) Windows Server 2012
7 253 (5.52%) Unix
8 225 (4.91%) Windows Server 2003
9 184 (4.02%) Windows 8
10 122 (2.66%) Windows XP
11 115 (2.51%) Windows 10
12 54 (1.18%) Red Hat Enterprise Linux
13 49 (1.07%) Solaris
14 42 (0.92%) AIX
15 40 (0.87%) Windows Vista
16 38 (0.83%) Mac OS
17 36 (0.79%) Apple iOS
18 33 (0.72%) Android
19 28 (0.61%) Mac OS X
20 21 (0.46%) CentOS
Processes & Methodologies
1 2050 (44.76%) ITIL
2 900 (19.65%) Service Delivery
3 686 (14.98%) Service Management
4 476 (10.39%) Problem Management
5 474 (10.35%) Incident Management
6 341 (7.45%) Change Management
7 320 (6.99%) Stakeholder Management
8 295 (6.44%) Project Management
9 292 (6.38%) ITIL V3
10 289 (6.31%) ITSM
11 281 (6.14%) Continuous Improvement
12 262 (5.72%) Mentoring
13 230 (5.02%) Agile Software Development
14 204 (4.45%) Performance Management
15 197 (4.30%) CRM
16 192 (4.19%) Change Control
16 192 (4.19%) Disaster Recovery
17 184 (4.02%) Business Intelligence
18 182 (3.97%) Root Cause Analysis
19 162 (3.54%) Line Management
Programming Languages
1 636 (13.89%) SQL
2 161 (3.52%) C#
3 145 (3.17%) Java
4 119 (2.60%) PowerShell
5 111 (2.42%) JavaScript
6 101 (2.21%) T-SQL
7 99 (2.16%) C
8 81 (1.77%) PL/SQL
9 66 (1.44%) Python
10 65 (1.42%) Shell Script
11 40 (0.87%) Perl
12 38 (0.83%) VB.NET
13 33 (0.72%) VB
14 30 (0.66%) Bash Shell
15 25 (0.55%) VBScript
16 24 (0.52%) PHP
17 23 (0.50%) VBA
18 19 (0.41%) XPath
19 15 (0.33%) SQR
20 14 (0.31%) Ruby
Qualifications
1 373 (8.14%) Degree
2 367 (8.01%) Security Cleared
3 366 (7.99%) Cisco Certification
4 311 (6.79%) Microsoft Certification
5 282 (6.16%) ITIL Certification
6 235 (5.13%) CCNA
7 175 (3.82%) CCNP
8 174 (3.80%) SC Cleared
9 151 (3.30%) MCSE
10 134 (2.93%) MCP
11 113 (2.47%) DV Cleared
12 103 (2.25%) MCSA
13 80 (1.75%) ITIL Foundation Certificate
14 67 (1.46%) ISEB
15 64 (1.40%) MCITP
16 63 (1.38%) VMware Certified Professional (VCP)
17 55 (1.20%) CISSP
18 49 (1.07%) CEH
19 46 (1.00%) CISA
20 44 (0.96%) JNCIS
Quality Assurance & Compliance
1 179 (3.91%) QA
2 85 (1.86%) ISO/IEC 27001
3 55 (1.20%) Data Quality
4 54 (1.18%) PCI DSS
5 26 (0.57%) Sarbanes-Oxley
6 18 (0.39%) ISO 9001
7 12 (0.26%) COBIT
8 5 (0.11%) HMG Security Policy Framework
8 5 (0.11%) Solvency II
9 4 (0.087%) ISO/IEC 17799
10 3 (0.066%) BS7799
10 3 (0.066%) HL7
10 3 (0.066%) ISO22301
11 2 (0.044%) GAMP
11 2 (0.044%) ISO 14000
11 2 (0.044%) ISO 8583
12 1 (0.022%) DICOM
12 1 (0.022%) SEPA
System Software
1 980 (21.40%) Active Directory
2 423 (9.24%) VMware Infrastructure
3 222 (4.85%) Hyper-V
4 160 (3.49%) vSphere
5 98 (2.14%) XenApp
6 51 (1.11%) Oracle RAC
7 42 (0.92%) vCloud
8 36 (0.79%) VMware ESX
9 35 (0.76%) XenDesktop
10 30 (0.66%) VMware ESXi
11 28 (0.61%) Firmware
12 24 (0.52%) Virtual Desktop
13 17 (0.37%) ProxySG
13 17 (0.37%) Terminal Services
13 17 (0.37%) Virtual Servers
14 15 (0.33%) Terminal Server
15 13 (0.28%) NFS
15 13 (0.28%) Virtual Machines
16 11 (0.24%) Microsoft Virtual Server
17 9 (0.20%) BlackBerry Internet Service
Systems Management
1 147 (3.21%) SCCM
2 96 (2.10%) SCOM
3 72 (1.57%) NetBackup
4 45 (0.98%) Norton AntiVirus
5 44 (0.96%) Puppet
6 43 (0.94%) Backup Exec
7 41 (0.90%) Microsoft Clustering
8 38 (0.83%) Nagios
9 33 (0.72%) AirWatch
10 32 (0.70%) Opscode Chef
11 31 (0.68%) Cisco Prime
11 31 (0.68%) Oracle RMAN
12 28 (0.61%) Ansible
13 27 (0.59%) Data Guard
14 24 (0.52%) Control-M
14 24 (0.52%) OpenView
14 24 (0.52%) WSUS
15 18 (0.39%) EdgeSight
16 16 (0.35%) Oracle Enterprise Manager
17 14 (0.31%) Systems Management Server (SMS)
Vendors
1 1368 (29.87%) Microsoft
2 671 (14.65%) Cisco
3 651 (14.21%) VMware
4 422 (9.21%) Citrix
5 341 (7.45%) Oracle
6 278 (6.07%) HP
7 177 (3.86%) Juniper
8 168 (3.67%) CheckPoint
9 151 (3.30%) SAP
10 116 (2.53%) IBM
11 110 (2.40%) Palo Alto
12 107 (2.34%) Dell
13 106 (2.31%) Remedy
14 104 (2.27%) Symantec
15 103 (2.25%) F5
16 101 (2.21%) NetApp
17 75 (1.64%) Google
18 70 (1.53%) Mitel
19 66 (1.44%) Apple
19 66 (1.44%) Red Hat
City, London
Computer People
Salary: £38000.00 - £48000.00 per annum
Posted: 2 hours ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 3 hours ago
Bath, Avon
Harvey Nash plc
Salary: £15000 - £20000 per annum + Bonus + 18% Pension
Posted: 1 hour ago
London
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 3 hours ago
London
Burns Sheehan
Salary: £45000.00 - £55000 per annum + bonus + beneifts
Posted: 3 hours ago
Bristol, Avon
ComputerWorld Personnel Ltd
Salary: £22000 - £24000 per annum + Benefits
Posted: Yesterday
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: Yesterday
Northumberland
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 7 hours ago
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: Yesterday
London
Plan-net
Salary: Competitive rate
Posted: Yesterday
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
Rullion IT Plus
Salary: £75 per day
Posted: 23 hours ago
London
Plan-net
Salary: Market rate
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
London
Proactive Appointments
Salary: £70000 - £75000 per annum + excellent benefits
Posted: Yesterday
Sheffield, South Yorkshire
Modis International
Salary: £54000 - £57000 per annum + car all, pension, health
Posted: Yesterday
Fareham, Hampshire
Leidos
Posted: 1 hour ago
London
Head Resourcing
Salary: £40000 per annum + bonus, pension, healthcare
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
onezeero.
Salary: £20000 - £22000 per annum + benefits
Posted: 2 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 2 days ago
London
Plan-net
Salary: Competitive rate
Posted: Yesterday
City, London
The North Starr
Salary: £30000 - £38000 per annum + on-call, benefits
Posted: 3 hours ago
Stockport, Cheshire
Applause IT Innovation
Salary: £45000 - £50000 per annum + FlexiTime, Pension, Health
Posted: 7 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: Yesterday
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 2 days ago
Malvern, Worcestershire
Experis Ltd
Salary: £20000 - £25000 per annum + Pension and company benefits
Posted: Yesterday
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: Yesterday