The table below looks at the statistics for SLA skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 89 117 97
Rank change year-on-year
+28 -20
Permanent jobs citing SLA 3177 2482 3193
As % of all permanent IT jobs located in England 3.01% 2.45% 2.96%
As % of the Quality Assurance & Compliance category 28.61% 24.18% 27.52%
Number of salaries quoted 2525 1945 2637
Average salary £36,500 £39,125 £38,500
Average salary % change year-on-year
-6.70% +1.62%
90% offered a salary of more than £22,000 £22,000 £22,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £32,500 £35,250 £35,000
% change year-on-year
-7.80% +0.71%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11105 10263 11601
As % of all permanent IT jobs located in England 10.52% 10.12% 10.75%
Number of salaries quoted 8673 8121 9544
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,000 £28,000 £27,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the England region.

SLA Salary Trend in England

SLA
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing SLA across the England region over the 3 months to 22 October 2014.

SLA Salary Histogram in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +54 1026 £45,000 - 109
South East +32 889 £32,500 -13.33% 99
Yorkshire -13 256 £30,000 -14.28% 38
East of England +5 237 £42,500 +13.33% 33
North West +44 233 £34,000 -14.57% 35
South West -20 208 £31,000 -11.42% 40
West Midlands -26 168 £27,500 -21.42% 29
East Midlands +59 131 £27,000 -22.85% 17
North East -11 21 £29,750 +8.18% 4
Midlands +13 5 £60,000 +50.00%
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 22 October 2014, IT jobs across the England region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 2532 (42.92%) ITIL
2 2062 (34.95%) Windows
3 1790 (30.34%) Microsoft
4 1293 (21.92%) Finance
5 1195 (20.25%) Service Delivery
6 1162 (19.69%) Active Directory
7 1040 (17.63%) MS Excel
8 1011 (17.14%) SQL
9 970 (16.44%) VMware
10 938 (15.90%) Service Management
11 867 (14.69%) MS Office
12 859 (14.56%) Cisco
13 760 (12.88%) SQL Server
14 717 (12.15%) MS Exchange
15 698 (11.83%) Linux
16 695 (11.78%) Degree
17 644 (10.92%) VMware Infrastructure
18 631 (10.69%) Change Management
19 625 (10.59%) Analytical Skills
20 615 (10.42%) Citrix
21 600 (10.17%) Windows Server 2008
22 597 (10.12%) Oracle
23 583 (9.88%) Windows 7
24 581 (9.85%) Firewall
25 557 (9.44%) Telecoms
26 555 (9.41%) Incident Management
27 499 (8.46%) DNS
27 499 (8.46%) Microsoft Certification
28 498 (8.44%) TCP/IP
29 493 (8.36%) Problem Management

SLA
Top Related IT Skills in England by Category

For the 6 months to 22 October 2014, IT jobs across the England region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 717 (12.15%) MS Exchange
2 289 (4.90%) Exchange Server 2010
3 237 (4.02%) SharePoint
4 207 (3.51%) IIS
5 190 (3.22%) Exchange Server 2007
6 165 (2.80%) Exchange Server 2003
7 147 (2.49%) Lync
8 135 (2.29%) Apache
9 107 (1.81%) Exchange Server 2013
10 93 (1.58%) Tomcat
11 89 (1.51%) Blackberry Enterprise Server
12 53 (0.90%) SharePoint 2010
13 52 (0.88%) CMS
14 45 (0.76%) WebLogic
15 42 (0.71%) JBoss
16 33 (0.56%) IBM Notes
17 31 (0.53%) WebSphere
17 31 (0.53%) Office Communications Server
17 31 (0.53%) OpenStack
18 29 (0.49%) SAS
Applications
1 1040 (17.63%) MS Excel
2 867 (14.69%) MS Office
3 107 (1.81%) MS PowerPoint
4 63 (1.07%) MS Visio
5 32 (0.54%) MS Project
6 13 (0.22%) Adobe Creative Suite
6 13 (0.22%) Spreadsheet
7 10 (0.17%) InfoPath
8 5 (0.085%) InDesign
8 5 (0.085%) Photoshop
8 5 (0.085%) Acrobat
9 4 (0.068%) FastStats
10 3 (0.051%) Maya
10 3 (0.051%) 3ds Max
10 3 (0.051%) PowerPivot
11 2 (0.034%) Mathematica
12 1 (0.017%) SPSS
12 1 (0.017%) S-PLUS
Business Applications
1 76 (1.29%) Oracle EBS
2 61 (1.03%) Oracle EBS R12
3 57 (0.97%) Dynamics CRM
4 46 (0.78%) Oracle Financials
5 41 (0.69%) Oracle General Ledger
6 35 (0.59%) SAP CO
7 34 (0.58%) SAP FI
7 34 (0.58%) Oracle Applications
7 34 (0.58%) SAP FI/CO
8 32 (0.54%) Oracle Payables
9 29 (0.49%) Oracle Receivables
10 25 (0.42%) Oracle Assets
10 25 (0.42%) Remedy ITSM
11 23 (0.39%) Oracle Cash Management
12 22 (0.37%) Cognos Business Intelligence
13 19 (0.32%) SAP Oil and Gas
14 18 (0.31%) Oracle 11i
15 15 (0.25%) Oracle Subledger Accounting
16 11 (0.19%) assyst
17 10 (0.17%) Adaptiv
Cloud Services
1 92 (1.56%) Office 365
2 71 (1.20%) SaaS
3 60 (1.02%) Cloud Computing
4 54 (0.92%) Microsoft Azure
5 43 (0.73%) Amazon AWS
6 21 (0.36%) IaaS
7 17 (0.29%) PaaS
8 4 (0.068%) Taleo
9 3 (0.051%) Google Apps
9 3 (0.051%) Amazon EC2
10 2 (0.034%) IBM SmartCloud
10 2 (0.034%) Heroku
11 1 (0.017%) GitHub
11 1 (0.017%) Amazon ElastiCache
11 1 (0.017%) ElastiCache
Communications & Networking
1 581 (9.85%) Firewall
2 499 (8.46%) DNS
3 498 (8.44%) TCP/IP
4 425 (7.20%) LAN
5 416 (7.05%) WAN
6 413 (7.00%) SAN
7 359 (6.08%) VPN
8 336 (5.69%) DHCP
9 242 (4.10%) Internet
10 214 (3.63%) VoIP
11 205 (3.47%) Wireless
12 182 (3.08%) MPLS
13 151 (2.56%) NAS
14 145 (2.46%) BGP
15 128 (2.17%) OSPF
16 112 (1.90%) SSL
17 98 (1.66%) VLAN
18 90 (1.53%) Cisco ASA
19 76 (1.29%) Network Security
19 76 (1.29%) FTP
Database & Business Intelligence
1 760 (12.88%) SQL Server
2 208 (3.53%) SQL Server 2008
3 158 (2.68%) MySQL
4 135 (2.29%) Relational Database
5 131 (2.22%) SQL Server 2005
6 127 (2.15%) SQL Server Integration Services
7 122 (2.07%) SQL Server Reporting Services
8 95 (1.61%) Oracle Reports
9 81 (1.37%) Data Warehouse
10 77 (1.31%) Oracle Database
11 53 (0.90%) DB2
12 52 (0.88%) Crystal Reports
13 51 (0.86%) SQL Server 2012
14 49 (0.83%) SQL Server Analysis Services
15 36 (0.61%) Oracle Database 10g
16 35 (0.59%) Oracle Discoverer
16 35 (0.59%) NoSQL
17 34 (0.58%) Oracle Database 11g
18 33 (0.56%) QlikView
18 33 (0.56%) MongoDB
Development Applications
1 60 (1.02%) Git (software)
2 55 (0.93%) Team Foundation Server
3 49 (0.83%) JIRA
4 48 (0.81%) Subversion
5 41 (0.69%) Visual Studio
6 29 (0.49%) Maven
7 27 (0.46%) Jenkins
8 23 (0.39%) Oracle Forms
9 11 (0.19%) JUnit
10 10 (0.17%) VSS/SourceSafe
11 8 (0.14%) YourKit
11 8 (0.14%) JProfiler
12 7 (0.12%) SQL Server Management Studio (SSMS)
13 6 (0.10%) Oracle APEX
13 6 (0.10%) Atlassian Bamboo
13 6 (0.10%) Toad
14 5 (0.085%) Eclipse
14 5 (0.085%) Hudson
14 5 (0.085%) Rational Performance Tester
15 4 (0.068%) TeamCity
General
1 1293 (21.92%) Finance
2 557 (9.44%) Telecoms
3 276 (4.68%) Retail
4 247 (4.19%) Banking
5 169 (2.86%) Legal
6 150 (2.54%) Marketing
7 117 (1.98%) Back Office
8 104 (1.76%) Billing
9 80 (1.36%) Advertising
9 80 (1.36%) Financial Institution
10 76 (1.29%) Law
11 65 (1.10%) French Language
12 46 (0.78%) German Language
12 46 (0.78%) Manufacturing
13 45 (0.76%) Investment Banking
14 41 (0.69%) Front Office
15 32 (0.54%) Publishing
16 25 (0.42%) Local Government
17 22 (0.37%) Military
18 21 (0.36%) Pharmaceutical
Job Titles
1 1483 (25.14%) Analyst
2 679 (11.51%) Support Analyst
3 613 (10.39%) Service Manager
4 490 (8.31%) Service Analyst
5 479 (8.12%) Support Engineer
6 439 (7.44%) Service Desk Analyst
7 374 (6.34%) Applications Support
8 314 (5.32%) Team Leader
9 266 (4.51%) Delivery Manager
10 264 (4.47%) 2nd Line Support
11 256 (4.34%) Services Delivery Manager
12 250 (4.24%) Consultant
13 232 (3.93%) Administrator
14 216 (3.66%) Technical Support
15 198 (3.36%) IT Support
16 185 (3.14%) Developer
17 182 (3.08%) Network Engineer
18 176 (2.98%) Support Manager
19 171 (2.90%) Applications Support Analyst
20 157 (2.66%) 1st Line Support
Libraries, Frameworks & Software Standards
1 274 (4.64%) .NET
2 176 (2.98%) HTML
2 176 (2.98%) XML
3 151 (2.56%) Web Services
4 143 (2.42%) CSS
5 96 (1.63%) ASP.NET
6 73 (1.24%) jQuery
7 72 (1.22%) Middleware
8 48 (0.81%) J2EE
9 44 (0.75%) .NET Framework
10 40 (0.68%) WCF
11 36 (0.61%) AngularJS
12 32 (0.54%) HTML5
13 29 (0.49%) Ajax
14 27 (0.46%) Twitter Bootstrap
15 25 (0.42%) XSLT
16 24 (0.41%) LAMP
17 23 (0.39%) Spring
17 23 (0.39%) COM
18 20 (0.34%) SOAP
Miscellaneous
1 625 (10.59%) Analytical Skills
2 272 (4.61%) Management Information System
3 217 (3.68%) Blackberry
4 151 (2.56%) Computer Science
5 107 (1.81%) Statistics
6 94 (1.59%) Replication
6 94 (1.59%) Video Conferencing
7 93 (1.58%) Clustering
8 79 (1.34%) Mathematics
9 75 (1.27%) Open Source
10 69 (1.17%) Enterprise Software
11 60 (1.02%) Fat Client
11 60 (1.02%) Thin Client
12 57 (0.97%) Performance Metrics
13 52 (0.88%) CMDB
14 46 (0.78%) iPhone
15 45 (0.76%) Client/Server
15 45 (0.76%) User Experience
16 39 (0.66%) CLARiiON
17 32 (0.54%) Smartphone
Operating Systems
1 2062 (34.95%) Windows
2 698 (11.83%) Linux
3 600 (10.17%) Windows Server 2008
4 583 (9.88%) Windows 7
5 491 (8.32%) Windows Server 2003
6 433 (7.34%) UNIX
7 384 (6.51%) Windows XP
8 255 (4.32%) Windows Server 2012
9 193 (3.27%) Windows 8
10 136 (2.31%) Windows Vista
11 118 (2.00%) Solaris
12 99 (1.68%) Red Hat Enterprise Linux
13 73 (1.24%) AIX
14 59 (1.00%) CentOS
15 58 (0.98%) Ubuntu
16 53 (0.90%) Windows 2000 Server
17 43 (0.73%) SUSE
18 38 (0.64%) Mac OS X
19 37 (0.63%) Debian
19 37 (0.63%) Android
Processes & Methodologies
1 2532 (42.92%) ITIL
2 1195 (20.25%) Service Delivery
3 938 (15.90%) Service Management
4 631 (10.69%) Change Management
5 555 (9.41%) Incident Management
6 493 (8.36%) Problem Management
7 477 (8.08%) Project Management
8 347 (5.88%) Mentoring
9 318 (5.39%) Continuous Improvement
10 310 (5.25%) Agile Software Development
11 287 (4.86%) Line Management
12 260 (4.41%) CRM
13 254 (4.31%) Root Cause Analysis
14 241 (4.08%) ITSM
15 240 (4.07%) Disaster Recovery
16 225 (3.81%) PRINCE2
17 224 (3.80%) Coaching
18 212 (3.59%) Stakeholder Management
19 205 (3.47%) Configuration Management
19 205 (3.47%) Time Management
Programming Languages
1 1011 (17.14%) SQL
2 266 (4.51%) Java
3 205 (3.47%) C#
4 177 (3.00%) JavaScript
5 137 (2.32%) T-SQL
6 125 (2.12%) PowerShell
7 113 (1.92%) PL/SQL
8 104 (1.76%) C
9 89 (1.51%) Python
9 89 (1.51%) Perl
10 80 (1.36%) Shell Script
11 72 (1.22%) PHP
12 67 (1.14%) VB
13 64 (1.08%) Bash Shell
14 43 (0.73%) C++
15 28 (0.47%) Ruby
16 23 (0.39%) ABAP
16 23 (0.39%) VBA
17 17 (0.29%) VB.NET
18 13 (0.22%) JCL
Qualifications
1 695 (11.78%) Degree
2 499 (8.46%) Microsoft Certification
3 428 (7.25%) Cisco Certification
4 374 (6.34%) ITIL Certification
5 357 (6.05%) CCNA
6 325 (5.51%) Security Cleared
7 272 (4.61%) MCSE
8 248 (4.20%) MCP
9 221 (3.75%) SC Cleared
10 166 (2.81%) MCSA
11 164 (2.78%) MCITP
12 151 (2.56%) CCNP
13 90 (1.53%) ITIL Foundation Certificate
14 76 (1.29%) VMware Certified Professional (VCP)
15 53 (0.90%) MCTS
16 51 (0.86%) PMI Certification
17 42 (0.71%) HND
17 42 (0.71%) A+ Certification
18 41 (0.69%) ISEB
19 33 (0.56%) Network+ Certification
Quality Assurance & Compliance
1 155 (2.63%) QA
2 90 (1.53%) ISO/IEC 27001
3 33 (0.56%) ISO 9001
4 23 (0.39%) PCI DSS
5 21 (0.36%) Sarbanes-Oxley
6 14 (0.24%) COBIT
7 7 (0.12%) Data Quality
8 3 (0.051%) ISO 14001
9 2 (0.034%) ISO/IEC 20000
9 2 (0.034%) HL7
9 2 (0.034%) GxP
9 2 (0.034%) ISO/IEC 17799
9 2 (0.034%) ISO 9000
10 1 (0.017%) GAMP
10 1 (0.017%) TickIT
System Software
1 1162 (19.69%) Active Directory
2 644 (10.92%) VMware Infrastructure
3 198 (3.36%) XenApp
4 187 (3.17%) Hyper-V
5 153 (2.59%) vSphere
6 130 (2.20%) VMware ESX
7 87 (1.47%) VMware ESXi
8 64 (1.08%) Firmware
9 63 (1.07%) Terminal Services
10 56 (0.95%) XenDesktop
11 48 (0.81%) vCloud
12 38 (0.64%) XenServer
13 37 (0.63%) VMware Server
14 34 (0.58%) Oracle RAC
15 32 (0.54%) UAG
16 28 (0.47%) NFS
17 25 (0.42%) Microsoft Virtual Server
18 24 (0.41%) VMFS
19 18 (0.31%) Citrix Presentation Server
19 18 (0.31%) Forefront TMG
Systems Management
1 163 (2.76%) SCCM
2 120 (2.03%) Backup Exec
3 109 (1.85%) SCOM
4 100 (1.69%) Nagios
5 98 (1.66%) Puppet
6 83 (1.41%) Norton AntiVirus
7 69 (1.17%) NetBackup
8 43 (0.73%) Cisco UCCX
9 41 (0.69%) Zenoss
10 39 (0.66%) WSUS
10 39 (0.66%) Opscode Chef
10 39 (0.66%) HP SIM
11 37 (0.63%) Tivoli
12 32 (0.54%) OpenView
13 26 (0.44%) ZABBIX
13 26 (0.44%) Cisco CUCM
14 25 (0.42%) Oracle Enterprise Manager
15 24 (0.41%) HP Data Protector
16 20 (0.34%) Symantec Endpoint Protection
16 20 (0.34%) Cisco IPCC
Vendors
1 1790 (30.34%) Microsoft
2 970 (16.44%) VMware
3 859 (14.56%) Cisco
4 615 (10.42%) Citrix
5 597 (10.12%) Oracle
6 469 (7.95%) HP
7 239 (4.05%) Symantec
8 225 (3.81%) Juniper
9 203 (3.44%) NetApp
10 156 (2.64%) EMC
11 153 (2.59%) Red Hat
11 153 (2.59%) Remedy
12 147 (2.49%) CheckPoint
13 143 (2.42%) Dell
14 137 (2.32%) SAP
15 134 (2.27%) SolarWinds
16 132 (2.24%) IBM
17 107 (1.81%) Avaya
18 96 (1.63%) F5
19 84 (1.42%) McAfee
Fareham, Hampshire
Connectus
Salary: £25000 - £35000 per annum
Posted: 10 hours ago
City, London
Energon Technology
Salary: From £35,000 to £45,000 per annum basic salary + 5k shift allowance
Posted: 10 hours ago
North West London
Executive Resource Group
Salary: From £45,000 to £55,000 per annum Car allowance + Bonus
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Brimstone Consulting
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 11 hours ago
Coventry, West Midlands (County)
Reed Technology Leadership Practice
Salary: £30000 - £37000 per annum
Posted: 11 hours ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 13 hours ago
Exeter, Devon
Capita
Posted: 13 hours ago
Luton, Bedfordshire
Connectus
Salary: £30000 - £50000 per annum
Posted: 13 hours ago
London
Capita
Salary: Healthcare
Posted: 13 hours ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £20500 per annum
Posted: 15 hours ago
High Wycombe, Buckinghamshire
The People Network
Salary: £50000 - £60000 per annum + benefits
Posted: 15 hours ago
Derby, Derbyshire
Capita
Posted: 15 hours ago
West London
Lorien Resourcing
Salary: £50000 - £55000 per annum + bonus, 27 days holiday, pension
Posted: 16 hours ago
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 16 hours ago
Sandy, Bedfordshire
Search Consultancy
Salary: £25000 - £30000 per annum + Benefits and Bonus
Posted: 16 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £23k - £28k per annum + £1k bonus
Posted: 16 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £24k - £28k per annum + £1k bonus
Posted: 16 hours ago
Trowse, Norfolk
SmartSourcing plc
Posted: 17 hours ago
Yeovil, Somerset
Connectus
Salary: £55000 - £65000 per annum + bonus, pension, health
Posted: 17 hours ago