The first table below looks at the demand for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 260 337 323
Rank change year-on-year
+77 -14
Permanent jobs requiring an IT Support 1159 745 852
As % of all permanent IT jobs located in England 1.07% 0.73% 0.77%
As % of the Job Titles category 1.13% 0.78% 0.80%
Number of salaries quoted 1037 685 723
Average salary £25,000 £25,000 £26,500
Average salary % change year-on-year
- -5.66%
90% offered a salary of more than £19,500 £19,000 £20,000
10% offered a salary of more than £37,500 £37,500 £40,000
UK excluding London average salary £24,500 £24,000 £25,000
% change year-on-year
+2.08% -4.00%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102606 96024 105994
As % of all permanent IT jobs located in England 94.40% 94.24% 95.26%
Number of salaries quoted 84657 80426 91603
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 23 July 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +115 386 £29,500 +7.27% 49
South East +24 305 £24,625 +2.60% 39
East of England -11 116 £26,000 +10.63% 13
Yorkshire +13 94 £24,500 +16.66% 6
North West +53 92 £23,500 -4.04% 18
South West +24 79 £22,500 - 9
West Midlands +7 47 £23,470 -9.73% 15
East Midlands +15 38 £24,000 -20.00% 11
North East -1 4 £22,000 +2.32% 4
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 23 July 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1672 (75.79%) Windows
2 1129 (51.18%) Active Directory
3 1124 (50.95%) Microsoft
4 815 (36.94%) MS Office
5 721 (32.68%) Windows 7
6 669 (30.33%) MS Exchange
7 667 (30.24%) MS Excel
8 661 (29.96%) Windows Server 2008
9 533 (24.16%) VMware
10 445 (20.17%) Windows XP
11 408 (18.50%) ITIL
12 401 (18.18%) Windows Server 2003
13 361 (16.36%) VMware Infrastructure
14 341 (15.46%) TCP/IP
15 314 (14.23%) Citrix
16 310 (14.05%) SQL
17 307 (13.92%) Microsoft Certification
18 306 (13.87%) DNS
19 303 (13.74%) Cisco
20 293 (13.28%) Firewall
21 289 (13.10%) SQL Server
22 267 (12.10%) Degree
22 267 (12.10%) Windows Server 2012
23 251 (11.38%) Finance
24 238 (10.79%) Exchange Server 2010
25 233 (10.56%) Windows 8
26 228 (10.34%) DHCP
27 225 (10.20%) Linux
28 217 (9.84%) LAN
29 203 (9.20%) VPN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 23 July 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 669 (30.33%) MS Exchange
2 238 (10.79%) Exchange Server 2010
3 148 (6.71%) SharePoint
4 125 (5.67%) Exchange Server 2007
5 89 (4.03%) IIS
6 67 (3.04%) Lync
7 63 (2.86%) Exchange Server 2013
8 58 (2.63%) Blackberry Enterprise Server
8 58 (2.63%) Exchange Server 2003
9 28 (1.27%) IBM Notes
10 24 (1.09%) SharePoint 2013
11 17 (0.77%) SharePoint 2010
11 17 (0.77%) WorkSite
12 13 (0.59%) Apache
13 12 (0.54%) SharePoint Server
14 10 (0.45%) Tomcat
14 10 (0.45%) GroupWise
15 9 (0.41%) NetWeaver
15 9 (0.41%) CMS
15 9 (0.41%) Office Communications Server
Applications
1 815 (36.94%) MS Office
2 667 (30.24%) MS Excel
3 35 (1.59%) MS PowerPoint
4 12 (0.54%) MS Visio
5 6 (0.27%) AutoCAD
6 4 (0.18%) S-PLUS
6 4 (0.18%) MS Project
6 4 (0.18%) Spreadsheet
7 3 (0.14%) Windchill
7 3 (0.14%) Acrobat
8 2 (0.091%) Photoshop
Business Applications
1 14 (0.63%) Dynamics CRM
2 9 (0.41%) Dynamics AX
3 6 (0.27%) Dynamics NAV
4 5 (0.23%) Visualfiles
4 5 (0.23%) Movex
5 4 (0.18%) SAP Business One
6 3 (0.14%) Line 500
6 3 (0.14%) Sage 200
6 3 (0.14%) Dynamics GP
6 3 (0.14%) Bond Adapt
6 3 (0.14%) IntelliMatch
7 2 (0.091%) Cognos TM1
7 2 (0.091%) Magento
8 1 (0.045%) Towers Watson Igloo
8 1 (0.045%) Sage 50
8 1 (0.045%) Epicor Tropos
8 1 (0.045%) RiskWrite
8 1 (0.045%) Exchequer
8 1 (0.045%) Global One
8 1 (0.045%) Summit
Cloud Services
1 95 (4.31%) Office 365
2 18 (0.82%) Microsoft Azure
3 15 (0.68%) SaaS
4 14 (0.63%) Amazon AWS
5 6 (0.27%) Cloud Computing
6 5 (0.23%) Google Apps
7 2 (0.091%) Route 53
7 2 (0.091%) Amazon ELB
8 1 (0.045%) PaaS
8 1 (0.045%) Amazon EC2
Communications & Networking
1 341 (15.46%) TCP/IP
2 306 (13.87%) DNS
3 293 (13.28%) Firewall
4 228 (10.34%) DHCP
5 217 (9.84%) LAN
6 203 (9.20%) VPN
7 191 (8.66%) WAN
8 126 (5.71%) SAN
9 116 (5.26%) VoIP
10 106 (4.81%) Internet
11 87 (3.94%) Wireless
12 49 (2.22%) NAS
13 39 (1.77%) iSCSI
14 36 (1.63%) VLAN
15 33 (1.50%) Wi-Fi
16 24 (1.09%) ADSL
17 21 (0.95%) Intranet
18 20 (0.91%) IP Telephony
18 20 (0.91%) Cisco ASA
18 20 (0.91%) Fibre Channel
Database & Business Intelligence
1 289 (13.10%) SQL Server
2 60 (2.72%) SQL Server 2008
3 32 (1.45%) SQL Server 2005
4 30 (1.36%) SQL Server 2012
5 26 (1.18%) Crystal Reports
6 15 (0.68%) MySQL
6 15 (0.68%) MS Access
7 11 (0.50%) Relational Database
8 9 (0.41%) MaxDB
8 9 (0.41%) DB2
9 8 (0.36%) SQL Server Reporting Services
9 8 (0.36%) PostgreSQL
10 5 (0.23%) Oracle Database
11 4 (0.18%) RDBMS
12 3 (0.14%) SQL Server 2000
12 3 (0.14%) SQLPlus
12 3 (0.14%) Oracle Reports
13 2 (0.091%) FileMaker
13 2 (0.091%) BusinessObjects
13 2 (0.091%) MarkLogic
Development Applications
1 9 (0.41%) Visual Studio
2 7 (0.32%) JIRA
3 4 (0.18%) SQL Server Management Studio (SSMS)
4 3 (0.14%) LabVIEW
5 2 (0.091%) Team Foundation Server
6 1 (0.045%) Toad
General
1 251 (11.38%) Finance
2 80 (3.63%) Retail
3 75 (3.40%) Telecoms
4 60 (2.72%) Legal
5 52 (2.36%) Advertising
5 52 (2.36%) Law
6 33 (1.50%) Manufacturing
7 31 (1.41%) Marketing
8 29 (1.31%) Back Office
9 28 (1.27%) Banking
10 23 (1.04%) Financial Institution
11 19 (0.86%) French Language
12 17 (0.77%) German Language
13 14 (0.63%) Italian Language
13 14 (0.63%) Spanish Language
14 9 (0.41%) Pharmaceutical
14 9 (0.41%) Games
15 7 (0.32%) Russian Language
16 6 (0.27%) Publishing
16 6 (0.27%) Front Office
Libraries, Frameworks & Software Standards
1 42 (1.90%) Software Packaging
2 29 (1.31%) HTML
3 27 (1.22%) .NET
4 25 (1.13%) XML
5 20 (0.91%) Web Services
6 19 (0.86%) LAMP
7 15 (0.68%) CSS
8 12 (0.54%) COM
9 9 (0.41%) SAP Basis
10 7 (0.32%) ASP.NET
11 6 (0.27%) Middleware
12 5 (0.23%) JSP
12 5 (0.23%) XSL
12 5 (0.23%) XSLT
13 3 (0.14%) WSDL
14 2 (0.091%) RSS
14 2 (0.091%) Hibernate
14 2 (0.091%) ATL
14 2 (0.091%) ASP.NET Web Forms
14 2 (0.091%) Castor
Miscellaneous
1 173 (7.84%) Blackberry
2 87 (3.94%) Computer Science
3 66 (2.99%) iPhone
4 47 (2.13%) Management Information System
5 31 (1.41%) Video Conferencing
5 31 (1.41%) Hedge funds
6 26 (1.18%) iPad
6 26 (1.18%) Fat Client
6 26 (1.18%) Thin Client
6 26 (1.18%) PDA
7 25 (1.13%) Clustering
7 25 (1.13%) EPoS
8 21 (0.95%) Client/Server
9 19 (0.86%) Replication
9 19 (0.86%) Mathematics
10 12 (0.54%) Enterprise Software
10 12 (0.54%) Statistics
11 11 (0.50%) Open Source
11 11 (0.50%) Kindle
12 10 (0.45%) Smartphone
Operating Systems
1 1672 (75.79%) Windows
2 721 (32.68%) Windows 7
3 661 (29.96%) Windows Server 2008
4 445 (20.17%) Windows XP
5 401 (18.18%) Windows Server 2003
6 267 (12.10%) Windows Server 2012
7 233 (10.56%) Windows 8
8 225 (10.20%) Linux
9 87 (3.94%) Mac OS X
10 65 (2.95%) Windows Vista
11 50 (2.27%) Mac OS
12 47 (2.13%) Apple iOS
13 42 (1.90%) UNIX
14 41 (1.86%) Android
15 21 (0.95%) Windows 2000 Server
16 17 (0.77%) Solaris
17 16 (0.73%) CentOS
18 14 (0.63%) Red Hat Enterprise Linux
19 12 (0.54%) Ubuntu
20 10 (0.45%) Windows 2000
Processes & Methodologies
1 408 (18.50%) ITIL
2 103 (4.67%) Disaster Recovery
3 99 (4.49%) Service Delivery
4 73 (3.31%) Service Management
4 73 (3.31%) CRM
5 72 (3.26%) Incident Management
6 53 (2.40%) Asset Management
7 51 (2.31%) Change Management
8 49 (2.22%) ERP
8 49 (2.22%) Time Management
9 44 (1.99%) Project Management
10 38 (1.72%) Problem Management
11 31 (1.41%) Change Control
12 28 (1.27%) E-Commerce
12 28 (1.27%) Document Management
13 26 (1.18%) Network Management
14 24 (1.09%) PRINCE2
15 23 (1.04%) Configuration Management
16 21 (0.95%) Migration
17 20 (0.91%) Software Deployment
Programming Languages
1 310 (14.05%) SQL
2 60 (2.72%) PowerShell
3 43 (1.95%) Perl
4 42 (1.90%) Java
5 31 (1.41%) JavaScript
6 26 (1.18%) C
7 25 (1.13%) VB
8 24 (1.09%) Python
9 21 (0.95%) PHP
10 16 (0.73%) C#
11 15 (0.68%) Bash Shell
12 12 (0.54%) PL/SQL
13 10 (0.45%) Shell Script
13 10 (0.45%) VBA
14 9 (0.41%) VBScript
14 9 (0.41%) ABAP
15 8 (0.36%) T-SQL
16 4 (0.18%) C++
16 4 (0.18%) VB.NET
17 3 (0.14%) Ruby
Qualifications
1 307 (13.92%) Microsoft Certification
2 267 (12.10%) Degree
3 172 (7.80%) MCSE
4 114 (5.17%) MCP
5 98 (4.44%) Cisco Certification
6 93 (4.22%) MCITP
7 88 (3.99%) MCSA
8 77 (3.49%) CCNA
9 61 (2.77%) ITIL Certification
10 54 (2.45%) Security Cleared
11 41 (1.86%) MCTS
12 31 (1.41%) SC Cleared
13 26 (1.18%) PhD
14 23 (1.04%) VMware Certified Professional (VCP)
15 20 (0.91%) A+ Certification
16 16 (0.73%) CCA
16 16 (0.73%) Citrix Certification
17 15 (0.68%) HND
18 12 (0.54%) MCDST
19 11 (0.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 195 (8.84%) SLA
2 16 (0.73%) QA
3 13 (0.59%) ISO 9001
4 8 (0.36%) HL7
5 7 (0.32%) Sarbanes-Oxley
6 6 (0.27%) ISO/IEC 27001
7 4 (0.18%) COBIT
8 2 (0.091%) DICOM
8 2 (0.091%) JSP 440
9 1 (0.045%) PCI DSS
System Software
1 1129 (51.18%) Active Directory
2 361 (16.36%) VMware Infrastructure
3 201 (9.11%) Hyper-V
4 105 (4.76%) VMware ESX
5 61 (2.77%) vSphere
6 57 (2.58%) XenApp
7 37 (1.68%) Terminal Services
8 36 (1.63%) VMware ESXi
9 34 (1.54%) VMware Workstation
10 21 (0.95%) XenDesktop
11 15 (0.68%) Xen
12 14 (0.63%) XenServer
13 13 (0.59%) Terminal Server
14 8 (0.36%) NFS
14 8 (0.36%) Samba
14 8 (0.36%) GPFS
15 7 (0.32%) UAG
15 7 (0.32%) Microsoft Virtual Server
16 6 (0.27%) MetaFrame
17 5 (0.23%) Citrix Presentation Server
Systems Management
1 78 (3.54%) SCCM
2 65 (2.95%) Backup Exec
3 37 (1.68%) WSUS
4 22 (1.00%) NetBackup
5 20 (0.91%) Norton AntiVirus
6 18 (0.82%) SCOM
7 11 (0.50%) Nagios
8 9 (0.41%) Symantec Enterprise Vault
9 8 (0.36%) Bcfg2
9 8 (0.36%) DameWare
10 6 (0.27%) Opsview
11 4 (0.18%) HP SIM
11 4 (0.18%) Systems Management Server (SMS)
11 4 (0.18%) ZENworks
12 3 (0.14%) ARCserve
12 3 (0.14%) Symantec Endpoint Protection
13 2 (0.091%) SCDPM
13 2 (0.091%) CA Spectrum
13 2 (0.091%) Puppet
13 2 (0.091%) CA Wily
Vendors
1 1124 (50.95%) Microsoft
2 533 (24.16%) VMware
3 314 (14.23%) Citrix
4 303 (13.74%) Cisco
5 154 (6.98%) HP
6 130 (5.89%) Apple
7 95 (4.31%) Symantec
8 74 (3.35%) Dell
9 64 (2.90%) Oracle
10 46 (2.09%) Avaya
11 42 (1.90%) NetApp
12 32 (1.45%) SAP
13 29 (1.31%) IBM
13 29 (1.31%) Juniper
14 28 (1.27%) Lotus
15 24 (1.09%) Red Hat
16 22 (1.00%) EMC
16 22 (1.00%) Adobe
16 22 (1.00%) Remedy
17 21 (0.95%) Sage
Shoreham-By-Sea, West Sussex
RecruitmentRevolution.com Limited
Salary: From £18,000 to £20,000 per annum + Car
Posted: 1 hour ago
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 1 hour ago
West Midlands
ReThink Recruitment
Salary: £35000 - £43500 per annum + Excellent benefits
Posted: 2 hours ago
Bath, Avon
Sanderson
Salary: £19000 - £21000 per annum
Posted: 2 hours ago
Buckinghamshire
Greywood Associates Limited
Salary: £28000 - £35000 per annum + BENEFITS
Posted: 3 hours ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum
Posted: 3 hours ago
Hungerford, Berkshire
Bluetownonline
Salary: Competitive
Posted: 3 hours ago
Telford, Shropshire
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 4 hours ago
City, London
Sanderson
Salary: £23000 per annum + Excellent Benefits
Posted: 4 hours ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 5 hours ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 per annum
Posted: 5 hours ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Posted: 5 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £35K Basic+ benefits
Posted: 5 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £22000 - £26000 per annum + growth
Posted: 5 hours ago
Crawley, West Sussex
Ashdown IT
Salary: £10 - £12 per hour
Posted: 5 hours ago
Leamington Spa, Warwickshire
Aximis (West) Limited
Salary: Up to £35K Basic+ benefits
Posted: 6 hours ago
Crawley, West Sussex
Complete Tech Limited
Salary: From £28,000 to £40,000 per annum including Company Car
Posted: 8 hours ago
Nantwich, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + £2.1K On Call
Posted: 8 hours ago
Bath, Avon
Sanderson
Salary: £21000 per annum
Posted: 8 hours ago
South West London
Kelway Ltd
Salary: From £25,000 to £30,000 per annum Plus great benefits
Posted: 8 hours ago