The first table below looks at the demand for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 252 323 321
Rank change year-on-year
+71 -2
Permanent jobs requiring an IT Support 1168 746 846
As % of all permanent IT jobs located in England 1.07% 0.73% 0.76%
As % of the Job Titles category 1.13% 0.78% 0.80%
Number of salaries quoted 1040 681 725
Average salary £25,500 £25,000 £27,000
Average salary % change year-on-year
+2.00% -7.40%
90% offered a salary of more than £19,500 £19,000 £20,000
10% offered a salary of more than £37,500 £37,500 £40,000
UK excluding London average salary £24,750 £24,000 £25,000
% change year-on-year
+3.12% -4.00%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103175 95734 105673
As % of all permanent IT jobs located in England 94.34% 94.21% 95.29%
Number of salaries quoted 84966 79988 91183
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 31 July 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +97 390 £29,750 +10.18% 54
South East +23 309 £24,750 +2.06% 46
East of England -2 113 £26,000 +10.63% 24
Yorkshire +19 91 £24,000 +20.00% 10
North West +40 88 £23,500 -2.00% 20
South West +30 85 £22,500 - 11
West Midlands +1 48 £24,000 -11.11% 7
East Midlands +12 42 £24,000 -16.52% 8
North East -1 4 £23,000 +9.52% 5
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 31 July 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1662 (75.65%) Windows
2 1128 (51.34%) Microsoft
3 1123 (51.12%) Active Directory
4 806 (36.69%) MS Office
5 712 (32.41%) Windows 7
6 663 (30.18%) MS Excel
7 660 (30.04%) MS Exchange
8 650 (29.59%) Windows Server 2008
9 529 (24.08%) VMware
10 437 (19.89%) Windows XP
11 398 (18.12%) Windows Server 2003
12 397 (18.07%) ITIL
13 356 (16.20%) VMware Infrastructure
14 346 (15.75%) TCP/IP
15 320 (14.57%) SQL
16 308 (14.02%) DNS
16 308 (14.02%) Citrix
17 301 (13.70%) Microsoft Certification
18 299 (13.61%) Cisco
19 298 (13.56%) Firewall
20 286 (13.02%) SQL Server
21 270 (12.29%) Windows Server 2012
22 268 (12.20%) Degree
23 239 (10.88%) Finance
24 234 (10.65%) Windows 8
25 231 (10.51%) Exchange Server 2010
26 229 (10.42%) DHCP
27 225 (10.24%) Linux
28 216 (9.83%) LAN
29 213 (9.70%) VPN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 31 July 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 660 (30.04%) MS Exchange
2 231 (10.51%) Exchange Server 2010
3 150 (6.83%) SharePoint
4 125 (5.69%) Exchange Server 2007
5 87 (3.96%) IIS
6 71 (3.23%) Exchange Server 2013
7 65 (2.96%) Lync
8 61 (2.78%) Exchange Server 2003
9 59 (2.69%) Blackberry Enterprise Server
10 27 (1.23%) IBM Notes
11 24 (1.09%) SharePoint 2013
12 15 (0.68%) SharePoint 2010
13 12 (0.55%) SharePoint Server
13 12 (0.55%) WorkSite
14 11 (0.50%) Apache
15 10 (0.46%) Tomcat
15 10 (0.46%) GroupWise
16 8 (0.36%) NetWeaver
16 8 (0.36%) CMS
16 8 (0.36%) Office Communications Server
Applications
1 806 (36.69%) MS Office
2 663 (30.18%) MS Excel
3 34 (1.55%) MS PowerPoint
4 12 (0.55%) MS Visio
5 4 (0.18%) MS Project
5 4 (0.18%) AutoCAD
6 3 (0.14%) Spreadsheet
6 3 (0.14%) Acrobat
6 3 (0.14%) S-PLUS
7 2 (0.091%) Photoshop
7 2 (0.091%) Windchill
Business Applications
1 13 (0.59%) Dynamics CRM
2 9 (0.41%) Dynamics AX
3 8 (0.36%) Dynamics NAV
4 5 (0.23%) Movex
5 4 (0.18%) Visualfiles
5 4 (0.18%) SAP Business One
6 3 (0.14%) Sage 200
6 3 (0.14%) Line 500
6 3 (0.14%) IntelliMatch
6 3 (0.14%) Bond Adapt
6 3 (0.14%) Dynamics GP
7 2 (0.091%) Cognos TM1
7 2 (0.091%) Magento
8 1 (0.046%) 3000 Xtra
8 1 (0.046%) Sage 50
8 1 (0.046%) Epicor Tropos
8 1 (0.046%) Towers Watson Igloo
8 1 (0.046%) Line 50
8 1 (0.046%) RiskWrite
8 1 (0.046%) Eikon
Cloud Services
1 96 (4.37%) Office 365
2 17 (0.77%) Microsoft Azure
3 15 (0.68%) Amazon AWS
3 15 (0.68%) SaaS
4 8 (0.36%) Google Apps
5 6 (0.27%) Cloud Computing
6 2 (0.091%) Route 53
6 2 (0.091%) Amazon ELB
7 1 (0.046%) PaaS
7 1 (0.046%) Amazon EC2
Communications & Networking
1 346 (15.75%) TCP/IP
2 308 (14.02%) DNS
3 298 (13.56%) Firewall
4 229 (10.42%) DHCP
5 216 (9.83%) LAN
6 213 (9.70%) VPN
7 190 (8.65%) WAN
8 123 (5.60%) SAN
9 113 (5.14%) VoIP
10 106 (4.82%) Internet
11 86 (3.91%) Wireless
12 45 (2.05%) NAS
13 36 (1.64%) iSCSI
14 33 (1.50%) VLAN
15 32 (1.46%) Wi-Fi
16 24 (1.09%) ADSL
17 22 (1.00%) Intranet
18 21 (0.96%) Cisco ASA
19 20 (0.91%) IP Telephony
20 19 (0.86%) Fibre Channel
Database & Business Intelligence
1 286 (13.02%) SQL Server
2 59 (2.69%) SQL Server 2008
3 32 (1.46%) SQL Server 2005
4 27 (1.23%) SQL Server 2012
5 26 (1.18%) Crystal Reports
6 17 (0.77%) MySQL
7 15 (0.68%) MS Access
8 12 (0.55%) Relational Database
9 8 (0.36%) DB2
9 8 (0.36%) PostgreSQL
9 8 (0.36%) SQL Server Reporting Services
9 8 (0.36%) MaxDB
10 5 (0.23%) Oracle Database
11 4 (0.18%) RDBMS
12 3 (0.14%) SQL Server 2000
12 3 (0.14%) Oracle Reports
13 2 (0.091%) BusinessObjects
13 2 (0.091%) SQLPlus
13 2 (0.091%) FileMaker
13 2 (0.091%) MarkLogic
Development Applications
1 9 (0.41%) JIRA
1 9 (0.41%) Visual Studio
2 4 (0.18%) SQL Server Management Studio (SSMS)
3 3 (0.14%) LabVIEW
4 1 (0.046%) Team Foundation Server
4 1 (0.046%) Toad
General
1 239 (10.88%) Finance
2 82 (3.73%) Retail
3 75 (3.41%) Telecoms
4 54 (2.46%) Legal
5 51 (2.32%) Advertising
6 42 (1.91%) Law
7 33 (1.50%) Marketing
8 31 (1.41%) Manufacturing
9 28 (1.27%) Back Office
9 28 (1.27%) Banking
10 22 (1.00%) Financial Institution
11 19 (0.86%) French Language
12 17 (0.77%) German Language
13 15 (0.68%) Italian Language
14 14 (0.64%) Spanish Language
15 8 (0.36%) Pharmaceutical
15 8 (0.36%) Games
16 7 (0.32%) Front Office
17 6 (0.27%) Aerospace
17 6 (0.27%) Publishing
Libraries, Frameworks & Software Standards
1 41 (1.87%) Software Packaging
2 29 (1.32%) HTML
3 25 (1.14%) .NET
3 25 (1.14%) XML
4 20 (0.91%) Web Services
5 18 (0.82%) LAMP
6 15 (0.68%) CSS
7 14 (0.64%) COM
8 8 (0.36%) SAP Basis
9 7 (0.32%) ASP.NET
10 6 (0.27%) Middleware
11 5 (0.23%) XSL
11 5 (0.23%) XSLT
12 4 (0.18%) JSP
13 2 (0.091%) WSDL
13 2 (0.091%) ATL
13 2 (0.091%) Hibernate
13 2 (0.091%) ASP.NET Web Forms
13 2 (0.091%) Castor
14 1 (0.046%) WebCenter
Miscellaneous
1 167 (7.60%) Blackberry
2 88 (4.01%) Computer Science
3 66 (3.00%) iPhone
4 43 (1.96%) Management Information System
5 32 (1.46%) Hedge funds
6 29 (1.32%) EPoS
7 27 (1.23%) PDA
7 27 (1.23%) Video Conferencing
8 24 (1.09%) iPad
9 23 (1.05%) Thin Client
9 23 (1.05%) Fat Client
10 22 (1.00%) Clustering
11 21 (0.96%) Client/Server
12 19 (0.86%) Mathematics
13 18 (0.82%) Replication
14 12 (0.55%) Statistics
14 12 (0.55%) Enterprise Software
15 11 (0.50%) Kindle
15 11 (0.50%) Open Source
16 10 (0.46%) Smartphone
Operating Systems
1 1662 (75.65%) Windows
2 712 (32.41%) Windows 7
3 650 (29.59%) Windows Server 2008
4 437 (19.89%) Windows XP
5 398 (18.12%) Windows Server 2003
6 270 (12.29%) Windows Server 2012
7 234 (10.65%) Windows 8
8 225 (10.24%) Linux
9 89 (4.05%) Mac OS X
10 67 (3.05%) Windows Vista
11 52 (2.37%) Mac OS
12 48 (2.18%) Android
13 45 (2.05%) UNIX
13 45 (2.05%) Apple iOS
14 22 (1.00%) Windows 2000 Server
15 17 (0.77%) Solaris
16 16 (0.73%) CentOS
17 12 (0.55%) Ubuntu
17 12 (0.55%) Red Hat Enterprise Linux
18 10 (0.46%) Windows 2000
Processes & Methodologies
1 397 (18.07%) ITIL
2 100 (4.55%) Disaster Recovery
3 99 (4.51%) Service Delivery
4 75 (3.41%) Service Management
5 73 (3.32%) Incident Management
5 73 (3.32%) CRM
6 58 (2.64%) Asset Management
7 53 (2.41%) Change Management
8 52 (2.37%) Time Management
9 46 (2.09%) ERP
10 45 (2.05%) Project Management
11 36 (1.64%) Problem Management
12 29 (1.32%) Change Control
13 28 (1.27%) E-Commerce
14 25 (1.14%) Document Management
14 25 (1.14%) Network Management
15 24 (1.09%) Continuous Improvement
16 22 (1.00%) Configuration Management
16 22 (1.00%) PRINCE2
17 21 (0.96%) Mobile Device Management
Programming Languages
1 320 (14.57%) SQL
2 58 (2.64%) PowerShell
3 42 (1.91%) Perl
4 40 (1.82%) Java
5 30 (1.37%) JavaScript
5 30 (1.37%) C
6 26 (1.18%) Python
7 24 (1.09%) VB
8 21 (0.96%) PHP
9 15 (0.68%) Bash Shell
10 14 (0.64%) C#
11 12 (0.55%) PL/SQL
12 11 (0.50%) Shell Script
13 10 (0.46%) VBA
14 9 (0.41%) VBScript
15 8 (0.36%) ABAP
15 8 (0.36%) T-SQL
16 4 (0.18%) C++
16 4 (0.18%) VB.NET
17 3 (0.14%) Ruby
Qualifications
1 301 (13.70%) Microsoft Certification
2 268 (12.20%) Degree
3 174 (7.92%) MCSE
4 116 (5.28%) MCP
5 103 (4.69%) Cisco Certification
6 91 (4.14%) MCSA
7 90 (4.10%) MCITP
8 82 (3.73%) CCNA
9 60 (2.73%) ITIL Certification
10 55 (2.50%) Security Cleared
11 43 (1.96%) MCTS
12 32 (1.46%) SC Cleared
13 25 (1.14%) PhD
13 25 (1.14%) VMware Certified Professional (VCP)
14 20 (0.91%) A+ Certification
15 18 (0.82%) HND
16 16 (0.73%) CCA
16 16 (0.73%) Citrix Certification
17 13 (0.59%) MCDST
18 9 (0.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 192 (8.74%) SLA
2 16 (0.73%) QA
3 14 (0.64%) ISO 9001
4 9 (0.41%) HL7
5 7 (0.32%) ISO/IEC 27001
5 7 (0.32%) Sarbanes-Oxley
6 5 (0.23%) COBIT
7 3 (0.14%) DICOM
8 2 (0.091%) JSP 440
9 1 (0.046%) PCI DSS
9 1 (0.046%) BS7799
System Software
1 1123 (51.12%) Active Directory
2 356 (16.20%) VMware Infrastructure
3 194 (8.83%) Hyper-V
4 100 (4.55%) VMware ESX
5 62 (2.82%) vSphere
6 55 (2.50%) XenApp
7 37 (1.68%) VMware ESXi
8 36 (1.64%) Terminal Services
9 33 (1.50%) VMware Workstation
10 20 (0.91%) XenDesktop
11 16 (0.73%) Xen
12 14 (0.64%) Terminal Server
13 11 (0.50%) XenServer
14 8 (0.36%) NFS
14 8 (0.36%) Samba
14 8 (0.36%) GPFS
15 7 (0.32%) UAG
15 7 (0.32%) Microsoft Virtual Server
16 6 (0.27%) MetaFrame
17 5 (0.23%) VMware Server
Systems Management
1 75 (3.41%) SCCM
2 63 (2.87%) Backup Exec
3 38 (1.73%) WSUS
4 22 (1.00%) NetBackup
5 19 (0.86%) Norton AntiVirus
6 15 (0.68%) SCOM
7 11 (0.50%) Nagios
8 8 (0.36%) DameWare
8 8 (0.36%) Symantec Enterprise Vault
8 8 (0.36%) Bcfg2
9 5 (0.23%) Opsview
10 4 (0.18%) ZENworks
11 3 (0.14%) HP SIM
11 3 (0.14%) ARCserve
11 3 (0.14%) Systems Management Server (SMS)
12 2 (0.091%) Symantec Endpoint Protection
12 2 (0.091%) CA Spectrum
12 2 (0.091%) Puppet
12 2 (0.091%) CA Wily
13 1 (0.046%) Sysprep
Vendors
1 1128 (51.34%) Microsoft
2 529 (24.08%) VMware
3 308 (14.02%) Citrix
4 299 (13.61%) Cisco
5 144 (6.55%) HP
6 135 (6.14%) Apple
7 89 (4.05%) Symantec
8 70 (3.19%) Dell
9 61 (2.78%) Oracle
10 43 (1.96%) Avaya
11 42 (1.91%) NetApp
12 31 (1.41%) SAP
13 30 (1.37%) Juniper
14 27 (1.23%) IBM
14 27 (1.23%) Lotus
15 23 (1.05%) Adobe
16 22 (1.00%) ServiceNow
16 22 (1.00%) Bloomberg
16 22 (1.00%) Remedy
17 21 (0.96%) EMC
Central London / West End
Eligo Recruitment Ltd
Salary: £30000 - £35000 per annum + benefits
Posted: 2 hours ago
Watford, Hertfordshire
H&R Talent
Salary: From £24,000 to £28,000 per annum
Posted: 2 hours ago
Tunbridge Wells, Kent
Complete Tech Limited
Salary: From £35,000 to £50,000 per annum
Posted: 5 hours ago
Hertford, Hertfordshire
Absolute Solution Limited
Salary: From £15,000 to £20,000 per annum £15-20k plus travel expenses and ben
Posted: 6 hours ago
Essex
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 6 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 7 hours ago
Gloucestershire
Ashdown IT
Salary: £20000 - £24000 per annum + bonus + benefits
Posted: 8 hours ago
Swindon, Wiltshire
Ashdown IT
Salary: £22000 - £27000 per annum
Posted: 8 hours ago
Romford, Essex
Oscar Associates (UK) Ltd
Salary: £20000 - £32000 per annum
Posted: 10 hours ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum
Posted: 10 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £50000 per annum
Posted: 11 hours ago
Rochdale, Lancashire
Oscar Associates (UK) Ltd
Salary: £16000 - £20000 per annum
Posted: 12 hours ago
Thatcham, Berkshire
TribePost.co.uk
Salary: Very Attractive + Excellent Benefits
Posted: 14 hours ago
Southampton, Hampshire
TribePost.co.uk
Salary: £25,000 to £27,000 per annum
Posted: 15 hours ago
City, London
EC2 IT Ltd.
Salary: From £25,000 to £30,000 per annum Benefits detailed in job spec.
Posted: Yesterday
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: Yesterday
Staines, Middlesex
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + Excellent
Posted: Yesterday
London
DCL Search & Selection
Salary: up to £30,000 + benefits
Posted: Yesterday
Bromley, Kent
H&R Talent
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
Bromley, Kent
H&R Talent
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday