The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 281 269 339
Rank change year-on-year
-12 +70
Permanent jobs requiring an IT Support 1055 1157 764
As % of all permanent IT jobs located in England 1.02% 1.08% 0.77%
As % of the Job Titles category 1.08% 1.14% 0.82%
Number of salaries quoted 957 1012 687
Average salary £25,000 £25,500 £25,000
Average salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £19,250 £20,000 £19,000
10% offered a salary of more than £36,600 £37,500 £40,000
UK excluding London average salary £24,500 £24,750 £23,500
% change year-on-year
-1.01% +5.31%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97370 101347 93701
As % of all permanent IT jobs located in England 94.19% 94.49% 94.25%
Number of salaries quoted 81930 82728 78452
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 31 August 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 354 £27,500 -5.17% 55
South East +5 316 £25,000 - 36
North West +27 103 £23,000 -2.12% 28
East of England -6 88 £25,000 -3.84% 16
South West -35 58 £21,500 -4.44% 22
West Midlands -14 52 £27,500 +12.24% 12
Yorkshire -36 48 £22,500 -4.25% 16
East Midlands -5 39 £21,500 -13.13% 14
North East -8 2 £26,500 +3.92% 3
Midlands - 1 £42,000 -
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1608 (74.55%) Windows
2 1133 (52.53%) Active Directory
3 1092 (50.63%) Microsoft
4 728 (33.75%) MS Office
5 654 (30.32%) Windows 7
6 633 (29.35%) MS Excel
7 603 (27.96%) MS Exchange
8 557 (25.82%) Windows Server 2008
9 547 (25.36%) VMware
10 392 (18.17%) Windows 8
11 390 (18.08%) Windows Server 2012
12 387 (17.94%) VMware Infrastructure
13 369 (17.11%) ITIL
14 362 (16.78%) TCP/IP
15 308 (14.28%) Citrix
16 280 (12.98%) Windows XP
17 278 (12.89%) DNS
18 277 (12.84%) Firewall
19 258 (11.96%) Degree
20 255 (11.82%) SQL
21 247 (11.45%) Windows Server 2003
22 246 (11.40%) DHCP
22 246 (11.40%) Microsoft Certification
23 243 (11.27%) Hyper-V
24 240 (11.13%) LAN
25 222 (10.29%) SLA
26 217 (10.06%) Exchange Server 2010
27 216 (10.01%) Finance
28 214 (9.92%) WAN
29 208 (9.64%) SQL Server

IT Support
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 603 (27.96%) MS Exchange
2 217 (10.06%) Exchange Server 2010
3 146 (6.77%) SharePoint
4 134 (6.21%) Exchange Server 2013
5 104 (4.82%) Exchange Server 2007
6 71 (3.29%) Exchange Server 2003
7 64 (2.97%) IIS
8 52 (2.41%) Lync
9 38 (1.76%) Blackberry Enterprise Server
10 26 (1.21%) IBM Notes
11 16 (0.74%) WorkSite
12 15 (0.70%) SharePoint 2013
13 11 (0.51%) Apache
14 10 (0.46%) Lotus Domino
14 10 (0.46%) CMS
14 10 (0.46%) SharePoint Server
15 8 (0.37%) Tomcat
15 8 (0.37%) SharePoint 2010
16 7 (0.32%) Office Communications Server
17 5 (0.23%) WebLogic
Applications
1 728 (33.75%) MS Office
2 633 (29.35%) MS Excel
3 25 (1.16%) MS PowerPoint
4 12 (0.56%) Spreadsheet
5 10 (0.46%) Adobe Creative Suite
6 8 (0.37%) MS Visio
7 6 (0.28%) MS Project
8 5 (0.23%) Acrobat
9 3 (0.14%) AutoCAD
9 3 (0.14%) SOLIDWORKS
9 3 (0.14%) Photoshop
10 1 (0.046%) GNU Octave
10 1 (0.046%) Adobe Illustrator
10 1 (0.046%) InDesign
Business Applications
1 17 (0.79%) Dynamics CRM
1 17 (0.79%) Dynamics GP
2 5 (0.23%) Dynamics AX
2 5 (0.23%) Dynamics NAV
3 4 (0.19%) Oracle Payables
4 3 (0.14%) Remedy ITSM
4 3 (0.14%) Epicor Vantage
5 2 (0.093%) Finacle
5 2 (0.093%) ResourceLink
5 2 (0.093%) Line 50
5 2 (0.093%) SAP CRM
5 2 (0.093%) assyst
5 2 (0.093%) Infor CRM
6 1 (0.046%) Cognos TM1
6 1 (0.046%) PeopleSoft HRMS
6 1 (0.046%) JDE EnterpriseOne
6 1 (0.046%) Sage 1000
6 1 (0.046%) Retail-J
6 1 (0.046%) Oracle Cash Management
Cloud Services
1 203 (9.41%) Office 365
2 23 (1.07%) Google Apps
3 21 (0.97%) Amazon AWS
4 11 (0.51%) Microsoft Azure
5 9 (0.42%) SaaS
6 6 (0.28%) Cloud Computing
7 5 (0.23%) Mimecast
8 4 (0.19%) AWS CloudFormation
8 4 (0.19%) Symantec.cloud
9 3 (0.14%) Amazon EC2
9 3 (0.14%) Amazon S3
9 3 (0.14%) IaaS
10 2 (0.093%) OneDrive
10 2 (0.093%) Google Drive
11 1 (0.046%) PaaS
11 1 (0.046%) Google Analytics
Communications & Networking
1 362 (16.78%) TCP/IP
2 278 (12.89%) DNS
3 277 (12.84%) Firewall
4 246 (11.40%) DHCP
5 240 (11.13%) LAN
6 214 (9.92%) WAN
7 197 (9.13%) VPN
8 134 (6.21%) VoIP
9 125 (5.80%) Internet
10 106 (4.91%) SAN
11 91 (4.22%) Wireless
12 65 (3.01%) VLAN
13 64 (2.97%) Wi-Fi
14 34 (1.58%) NAS
15 25 (1.16%) SMTP
16 24 (1.11%) Ethernet
17 21 (0.97%) WLAN
18 18 (0.83%) Cisco ASA
19 17 (0.79%) IP Telephony
20 16 (0.74%) iSCSI
Database & Business Intelligence
1 208 (9.64%) SQL Server
2 28 (1.30%) MySQL
3 21 (0.97%) Crystal Reports
3 21 (0.97%) SQL Server 2008
4 19 (0.88%) Relational Database
5 15 (0.70%) SQL Server 2005
6 10 (0.46%) Oracle Database
7 8 (0.37%) RDBMS
8 7 (0.32%) SQL Server Reporting Services
9 6 (0.28%) SQL Server Integration Services
9 6 (0.28%) SQL Server 2012
10 4 (0.19%) QlikView
11 3 (0.14%) Oracle Database 11g
11 3 (0.14%) BusinessObjects
11 3 (0.14%) MS Access
12 2 (0.093%) Big Data
13 1 (0.046%) SQL Server Analysis Services
13 1 (0.046%) Oracle Database 10g
13 1 (0.046%) Informix
13 1 (0.046%) OLAP
Development Applications
1 10 (0.46%) Visual Studio
2 4 (0.19%) Oracle Forms
3 3 (0.14%) MSI
3 3 (0.14%) Git (software)
3 3 (0.14%) Yeoman
4 2 (0.093%) Redmine
4 2 (0.093%) Bugzilla
4 2 (0.093%) Subversion
4 2 (0.093%) Eclipse
5 1 (0.046%) PowerBuilder
5 1 (0.046%) JIRA
5 1 (0.046%) Team Foundation Server
5 1 (0.046%) Mercurial
5 1 (0.046%) Hudson
5 1 (0.046%) GCC
General
1 216 (10.01%) Finance
2 76 (3.52%) Legal
3 75 (3.48%) Retail
4 69 (3.20%) Law
5 67 (3.11%) Telecoms
6 47 (2.18%) Manufacturing
7 32 (1.48%) Banking
8 31 (1.44%) Front Office
9 28 (1.30%) Marketing
10 27 (1.25%) Advertising
11 24 (1.11%) Back Office
12 21 (0.97%) Financial Institution
13 17 (0.79%) Games
14 16 (0.74%) Pharmaceutical
15 12 (0.56%) German Language
16 8 (0.37%) French Language
16 8 (0.37%) Publishing
17 6 (0.28%) Electronics
17 6 (0.28%) Automotive
17 6 (0.28%) Italian Language
Libraries, Frameworks & Software Standards
1 33 (1.53%) .NET
2 27 (1.25%) HTML
3 19 (0.88%) CSS
4 18 (0.83%) Web Services
5 17 (0.79%) Software Packaging
6 14 (0.65%) ASP.NET
7 8 (0.37%) COM
8 7 (0.32%) LAMP
9 5 (0.23%) FIX Protocol
10 4 (0.19%) XML
11 3 (0.14%) JSP
11 3 (0.14%) Java RMI
11 3 (0.14%) X-Windows
12 2 (0.093%) HTML5
13 1 (0.046%) OpenCV
13 1 (0.046%) jQuery
13 1 (0.046%) ASP.NET MVC
13 1 (0.046%) SAP Basis
13 1 (0.046%) XMPP
13 1 (0.046%) BREW
Miscellaneous
1 182 (8.44%) Blackberry
2 112 (5.19%) Analytical Skills
3 89 (4.13%) Computer Science
4 68 (3.15%) iPhone
5 57 (2.64%) Video Conferencing
6 46 (2.13%) Management Information System
7 45 (2.09%) iPad
8 42 (1.95%) Fat Client
8 42 (1.95%) Thin Client
9 34 (1.58%) Hedge funds
9 34 (1.58%) Data Centre
10 29 (1.34%) Mathematics
11 28 (1.30%) EPoS
12 21 (0.97%) Statistics
13 15 (0.70%) Client/Server
14 14 (0.65%) Smartphone
15 13 (0.60%) Handset
15 13 (0.60%) User Experience
16 12 (0.56%) Replication
16 12 (0.56%) Clustering
Operating Systems
1 1608 (74.55%) Windows
2 654 (30.32%) Windows 7
3 557 (25.82%) Windows Server 2008
4 392 (18.17%) Windows 8
5 390 (18.08%) Windows Server 2012
6 280 (12.98%) Windows XP
7 247 (11.45%) Windows Server 2003
8 185 (8.58%) Linux
9 100 (4.64%) Mac OS X
10 89 (4.13%) Android
11 86 (3.99%) Windows Vista
12 76 (3.52%) Apple iOS
13 32 (1.48%) Red Hat Enterprise Linux
13 32 (1.48%) Mac OS
14 29 (1.34%) CentOS
15 28 (1.30%) UNIX
16 26 (1.21%) Ubuntu
17 25 (1.16%) Windows 2000 Server
18 20 (0.93%) Debian
19 10 (0.46%) Windows Phone
Processes & Methodologies
1 369 (17.11%) ITIL
2 84 (3.89%) Service Delivery
3 78 (3.62%) Service Management
4 75 (3.48%) Incident Management
5 74 (3.43%) Time Management
6 68 (3.15%) CRM
7 56 (2.60%) Disaster Recovery
8 50 (2.32%) ERP
9 49 (2.27%) Problem Management
10 47 (2.18%) Line Management
11 43 (1.99%) Mentoring
12 42 (1.95%) Asset Management
12 42 (1.95%) Project Management
13 38 (1.76%) Change Management
14 32 (1.48%) Kalman Filter
15 31 (1.44%) Network Management
16 30 (1.39%) Configuration Management
17 28 (1.30%) Migration
18 26 (1.21%) Information Security
19 24 (1.11%) E-Commerce
Programming Languages
1 255 (11.82%) SQL
2 75 (3.48%) PowerShell
3 39 (1.81%) C
4 28 (1.30%) C#
5 27 (1.25%) Perl
6 23 (1.07%) Java
7 18 (0.83%) VB
8 16 (0.74%) JavaScript
9 14 (0.65%) T-SQL
10 11 (0.51%) VBScript
11 10 (0.46%) VBA
11 10 (0.46%) Python
12 9 (0.42%) Bash Shell
13 8 (0.37%) PHP
14 7 (0.32%) C++
15 6 (0.28%) PL/SQL
16 4 (0.19%) VB.NET
17 2 (0.093%) Apex Code
17 2 (0.093%) R
18 1 (0.046%) sed
Qualifications
1 258 (11.96%) Degree
2 246 (11.40%) Microsoft Certification
3 125 (5.80%) MCP
3 125 (5.80%) MCSE
4 94 (4.36%) MCSA
5 80 (3.71%) MCITP
6 64 (2.97%) Cisco Certification
7 63 (2.92%) CCNA
8 55 (2.55%) A+ Certification
9 42 (1.95%) ITIL Certification
9 42 (1.95%) Network+ Certification
10 37 (1.72%) Security Cleared
11 33 (1.53%) MCTS
12 22 (1.02%) PhD
13 21 (0.97%) VMware Certified Professional (VCP)
14 18 (0.83%) SC Cleared
15 16 (0.74%) ITIL Foundation Certificate
16 15 (0.70%) HND
17 12 (0.56%) Citrix Certification
17 12 (0.56%) MCDST
Quality Assurance & Compliance
1 222 (10.29%) SLA
2 21 (0.97%) ISO/IEC 27001
3 14 (0.65%) QA
4 7 (0.32%) PCI DSS
5 3 (0.14%) Sarbanes-Oxley
5 3 (0.14%) 21 CFR Part 11
5 3 (0.14%) GMP
6 1 (0.046%) ISO 9001
6 1 (0.046%) HL7
6 1 (0.046%) DICOM
System Software
1 1133 (52.53%) Active Directory
2 387 (17.94%) VMware Infrastructure
3 243 (11.27%) Hyper-V
4 74 (3.43%) vSphere
5 66 (3.06%) XenApp
6 53 (2.46%) VMware ESX
7 48 (2.23%) Terminal Services
8 37 (1.72%) VMware Workstation
9 26 (1.21%) VMware ESXi
10 18 (0.83%) XenDesktop
11 15 (0.70%) XenServer
11 15 (0.70%) IMail Server
12 12 (0.56%) VMware Server
13 9 (0.42%) Terminal Server
14 6 (0.28%) Firmware
15 4 (0.19%) Citrix Presentation Server
16 3 (0.14%) Xen
16 3 (0.14%) Microsoft Virtual Server
16 3 (0.14%) vCloud
16 3 (0.14%) KVM
Systems Management
1 74 (3.43%) SCCM
2 54 (2.50%) Backup Exec
3 19 (0.88%) Norton AntiVirus
4 18 (0.83%) WSUS
5 15 (0.70%) SCOM
6 9 (0.42%) SCVMM
6 9 (0.42%) Symantec Endpoint Protection
7 7 (0.32%) ARCserve
8 5 (0.23%) McAfee ePO
8 5 (0.23%) Casper Suite
9 4 (0.19%) Graphite
10 3 (0.14%) HP SIM
10 3 (0.14%) HP Data Protector
10 3 (0.14%) Nagios
10 3 (0.14%) NetBackup
10 3 (0.14%) HP NNM
11 2 (0.093%) FortiGate
12 1 (0.046%) Symantec Enterprise Vault
12 1 (0.046%) ZABBIX
12 1 (0.046%) SolarWinds Orion
Vendors
1 1092 (50.63%) Microsoft
2 547 (25.36%) VMware
3 308 (14.28%) Citrix
4 204 (9.46%) Cisco
5 125 (5.80%) HP
6 87 (4.03%) Apple
7 77 (3.57%) Dell
8 60 (2.78%) Symantec
9 59 (2.74%) Avaya
10 42 (1.95%) Red Hat
11 41 (1.90%) Veeam
12 39 (1.81%) Google
13 35 (1.62%) Oracle
14 30 (1.39%) Sophos
15 28 (1.30%) Bloomberg
16 26 (1.21%) Lotus
17 25 (1.16%) Mitel
18 24 (1.11%) McAfee
19 23 (1.07%) Polycom
20 20 (0.93%) Adobe
Birmingham, Warwickshire
Bluetownonline Ltd
Salary: Competitive
Posted: 1 hour ago
City, London
Eligo
Salary: £23000 - £23500 per annum + Benefits
Posted: 1 hour ago
London
Guru Careers
Salary: £25 - 27k
Posted: 1 hour ago
Bath, Somerset
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 1 hour ago
Taunton, Somerset
360 Resourcing
Salary: Competitive
Posted: 2 hours ago
Nottinghamshire
Ashdown IT
Salary: £30000 per annum
Posted: 6 hours ago
East Riding
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Excellent benefits
Posted: 7 hours ago
Goole, North Humberside
Oscar Associates (UK) Ltd
Salary: £20000 - £22000 per annum + Excellent benefits
Posted: 8 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: 8 hours ago
City, London
Eligo Recruitment Ltd
Salary: £23000 - £23500 per annum + Benefits
Posted: 16 hours ago
London
Information Technology Services
Salary: £40k - 50k per year + Benefits
Posted: Yesterday
Redhill, Surrey
Zorba Consulting Limited
Salary: £21k - 26k per year + benefits
Posted: Yesterday
Bournemouth, Dorset
Newton Blue
Salary: £20000 - £25000 per annum
Posted: Yesterday
Hertford, Hertfordshire
Understanding Recruitment
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
London
Newton Blue
Salary: £30000 - £35000 per annum
Posted: Yesterday
Chelmsford, Essex
Kelway Ltd
Salary: £26,000 + Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £35000 - £4500000 per annum
Posted: 2 days ago
City, London
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
Towcester, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
Hayes, Middlesex
CPS Group UK
Salary: £23k - 27k per year + corporate benefits
Posted: 3 days ago