The statistics below represent IT jobs advertised across the England region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 197 212 196
Rank change year-on-year
+15 -16
Permanent jobs requiring an IT Support 1467 1638 1705
As % of all permanent IT jobs located in England 1.74% 1.63% 1.60%
As % of the Job Titles category 1.80% 1.69% 1.66%
Number of salaries quoted 1353 1471 1484
Median salary £26,500 £25,000 £27,000
Median salary % change year-on-year
+6.00% -7.40%
90% offered a salary of more than £20,000 £19,500 £19,500
10% offered a salary of more than £38,000 £40,000 £41,650
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81506 97087 102609
As % of all permanent IT jobs located in England 96.49% 96.63% 96.58%
Number of salaries quoted 68195 81824 85600
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

IT Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured IT Support in the job title.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 7 December 2016.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 405 £30,000 - 55
South East +9 379 £26,500 +12.76% 48
North West +18 152 £24,000 +4.34% 17
South West +15 148 £25,000 -3.84% 15
East of England -9 112 £24,000 -4.00% 14
West Midlands -19 99 £23,000 +1.09% 18
Yorkshire +48 95 £23,000 -4.16% 18
East Midlands -9 51 £26,750 +20.22% 11
North East +18 25 £24,250 +7.77% 3
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 7 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support in the job title.

1 2095 (70.44%) Windows
2 1525 (51.28%) Active Directory
3 1381 (46.44%) Microsoft
4 990 (33.29%) Windows Server
5 811 (27.27%) MS Office
6 729 (24.51%) MS Excel
7 723 (24.31%) Windows 7
8 708 (23.81%) VMware
9 679 (22.83%) MS Exchange
10 663 (22.29%) ITIL
11 644 (21.65%) Windows Server 2008
12 573 (19.27%) Windows Server 2012
13 468 (15.74%) Office 365
14 435 (14.63%) VMware Infrastructure
15 411 (13.82%) SQL
16 391 (13.15%) Firewall
17 369 (12.41%) Windows 10
18 367 (12.34%) Windows 8
19 355 (11.94%) Cisco
20 354 (11.90%) Citrix
21 350 (11.77%) TCP/IP
22 338 (11.37%) Hyper-V
23 312 (10.49%) Finance
24 311 (10.46%) SQL Server
25 310 (10.42%) LAN
26 301 (10.12%) DNS
27 296 (9.95%) Microsoft Certification
28 289 (9.72%) Linux
29 284 (9.55%) Degree
30 283 (9.52%) WAN

IT Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 679 (22.83%) MS Exchange
2 252 (8.47%) Exchange Server 2010
3 202 (6.79%) Exchange Server 2013
4 187 (6.29%) SharePoint
5 128 (4.30%) Skype for Business
6 94 (3.16%) IIS
7 88 (2.96%) Exchange Server 2007
8 49 (1.65%) Exchange Server 2003
9 39 (1.31%) Blackberry Enterprise Server
10 27 (0.91%) Apache
11 19 (0.64%) WebSphere
12 15 (0.50%) SharePoint 2013
13 14 (0.47%) Tomcat
14 13 (0.44%) IBM Notes
15 11 (0.37%) JBoss
16 9 (0.30%) Elasticsearch
17 8 (0.27%) SharePoint Server
18 7 (0.24%) Office Communications Server
19 5 (0.17%) BizTalk Server
20 4 (0.13%) CMS
Applications
1 811 (27.27%) MS Office
2 729 (24.51%) MS Excel
3 84 (2.82%) MS PowerPoint
4 26 (0.87%) Adobe Creative Suite
5 21 (0.71%) MS Visio
6 9 (0.30%) Spreadsheet
7 8 (0.27%) AutoCAD
8 7 (0.24%) MS Project
9 3 (0.10%) Final Cut Pro
10 2 (0.067%) InfoPath
10 2 (0.067%) Photoshop
11 1 (0.034%) QuarkXPress
Business Applications
1 34 (1.14%) Dynamics CRM
2 12 (0.40%) Eikon
3 8 (0.27%) Orchard Housing
3 8 (0.27%) thinkFolio
4 7 (0.24%) SAP Oil and Gas
5 6 (0.20%) Line 50
5 6 (0.20%) Northgate Housing
5 6 (0.20%) SunGard APT
6 5 (0.17%) Sage X3
7 4 (0.13%) SAP Business One
7 4 (0.13%) Visualfiles
8 3 (0.10%) BusinessWorks
8 3 (0.10%) Dynamics AX
8 3 (0.10%) Dynamics GP
8 3 (0.10%) Remedy ITSM
8 3 (0.10%) SAP ERP
8 3 (0.10%) TIBCO BusinessEvents
8 3 (0.10%) WebTrends
9 2 (0.067%) Infor CloudSuite Industrial (formerly SyteLine)
9 2 (0.067%) Summit
Cloud Services
1 468 (15.74%) Office 365
2 85 (2.86%) Microsoft Azure
3 69 (2.32%) Amazon AWS
4 26 (0.87%) SaaS
5 22 (0.74%) Cloud Computing
6 15 (0.50%) G Suite
7 10 (0.34%) Adobe Creative Cloud
7 10 (0.34%) Mimecast
8 9 (0.30%) Dropbox
8 9 (0.30%) OneDrive
9 8 (0.27%) IaaS
10 7 (0.24%) Google Analytics
11 6 (0.20%) Yammer
12 4 (0.13%) Basecamp
13 3 (0.10%) Google Cloud Platform
14 2 (0.067%) Google Drive
15 1 (0.034%) Azure Active Directory
15 1 (0.034%) Force.com
15 1 (0.034%) PaaS
15 1 (0.034%) Slack
Communications & Networking
1 391 (13.15%) Firewall
2 350 (11.77%) TCP/IP
3 310 (10.42%) LAN
4 301 (10.12%) DNS
5 283 (9.52%) WAN
6 253 (8.51%) DHCP
7 206 (6.93%) VoIP
8 197 (6.62%) VPN
9 192 (6.46%) SAN
10 111 (3.73%) Wi-Fi
11 107 (3.60%) Internet
12 96 (3.23%) Wireless
13 89 (2.99%) VLAN
14 75 (2.52%) Remote Desktop
15 63 (2.12%) Skype
16 50 (1.68%) IP Telephony
17 37 (1.24%) ADSL
18 33 (1.11%) Cisco ASA
19 30 (1.01%) Cisco IOS
19 30 (1.01%) Network Security
Database & Business Intelligence
1 311 (10.46%) SQL Server
2 84 (2.82%) SQL Server 2008
3 48 (1.61%) SQL Server 2012
4 40 (1.34%) SQL Server 2005
5 27 (0.91%) MySQL
6 20 (0.67%) SQL Server Reporting Services
7 17 (0.57%) Relational Database
8 15 (0.50%) Crystal Reports
9 11 (0.37%) Oracle Database
10 10 (0.34%) MS Access
10 10 (0.34%) SQL Server 2014
11 9 (0.30%) FileMaker
11 9 (0.30%) GIS
12 8 (0.27%) SQL Server Analysis Services
12 8 (0.27%) SQL Server Integration Services
13 7 (0.24%) BusinessObjects
14 6 (0.20%) NoSQL
15 5 (0.17%) Big Data
15 5 (0.17%) Power BI
15 5 (0.17%) RDBMS
Development Applications
1 23 (0.77%) JIRA
2 16 (0.54%) Visual Studio
3 7 (0.24%) Subversion
4 5 (0.17%) Atlassian Bamboo
5 4 (0.13%) Bugzilla
5 4 (0.13%) Jenkins
5 4 (0.13%) MSI
6 2 (0.067%) Eclipse
6 2 (0.067%) FrontPage
6 2 (0.067%) Team Foundation Server
7 1 (0.034%) Ant
7 1 (0.034%) Bitbucket
7 1 (0.034%) MSTest
7 1 (0.034%) ProC
7 1 (0.034%) PROIV
7 1 (0.034%) SQL Server Management Studio (SSMS)
7 1 (0.034%) Xcode
General
1 312 (10.49%) Finance
2 121 (4.07%) Telecoms
3 111 (3.73%) Legal
4 99 (3.33%) Law
5 89 (2.99%) Retail
6 86 (2.89%) Banking
7 84 (2.82%) Manufacturing
7 84 (2.82%) Marketing
8 47 (1.58%) Games
9 38 (1.28%) Advertising
10 31 (1.04%) German Language
11 26 (0.87%) French Language
12 22 (0.74%) Back Office
13 21 (0.71%) Pharmaceutical
14 20 (0.67%) Electronics
15 14 (0.47%) Financial Institution
15 14 (0.47%) Publishing
16 12 (0.40%) Italian Language
17 11 (0.37%) Automotive
17 11 (0.37%) Front Office
Libraries, Frameworks & Software Standards
1 58 (1.95%) HTML
1 58 (1.95%) Web Services
2 38 (1.28%) .NET
2 38 (1.28%) CSS
3 22 (0.74%) XML
4 14 (0.47%) LAMP
5 12 (0.40%) JSP
5 12 (0.40%) Software Packaging
6 11 (0.37%) EDI
7 10 (0.34%) ASP.NET
8 7 (0.24%) .NET Framework
9 6 (0.20%) LINQ
9 6 (0.20%) Middleware
9 6 (0.20%) XMPP
10 4 (0.13%) HTML5
10 4 (0.13%) WCF
11 3 (0.10%) Entity Framework
11 3 (0.10%) FpML
11 3 (0.10%) IBM Integration Bus
11 3 (0.10%) WebSphere MQ
Miscellaneous
1 164 (5.51%) Analytical Skills
2 142 (4.77%) Driving Licence
3 122 (4.10%) Blackberry
4 93 (3.13%) Computer Science
5 70 (2.35%) Video Conferencing
6 62 (2.08%) Data Centre
6 62 (2.08%) Fat Client
6 62 (2.08%) Thin Client
7 61 (2.05%) iPad
8 58 (1.95%) iPhone
9 52 (1.75%) Management Information System
10 50 (1.68%) Smartphone
11 31 (1.04%) Clustering
12 30 (1.01%) EPoS
13 29 (0.98%) Mathematics
14 27 (0.91%) Hedge funds
15 23 (0.77%) Client/Server
16 20 (0.67%) Mobile Computing
17 17 (0.57%) Replication
18 13 (0.44%) Fintech
Operating Systems
1 2095 (70.44%) Windows
2 990 (33.29%) Windows Server
3 723 (24.31%) Windows 7
4 644 (21.65%) Windows Server 2008
5 573 (19.27%) Windows Server 2012
6 369 (12.41%) Windows 10
7 367 (12.34%) Windows 8
8 289 (9.72%) Linux
9 188 (6.32%) Windows Server 2003
10 160 (5.38%) Windows XP
11 120 (4.03%) Unix
12 119 (4.00%) Android
13 118 (3.97%) Apple iOS
14 116 (3.90%) Mac OS X
15 36 (1.21%) Windows Vista
16 27 (0.91%) Mac OS
17 25 (0.84%) Ubuntu
18 24 (0.81%) Windows Mobile
19 23 (0.77%) CentOS
20 19 (0.64%) Red Hat Enterprise Linux
Processes & Methodologies
1 663 (22.29%) ITIL
2 139 (4.67%) Service Delivery
3 136 (4.57%) Service Management
4 114 (3.83%) Project Management
5 108 (3.63%) Incident Management
6 89 (2.99%) CRM
7 85 (2.86%) Change Management
8 82 (2.76%) Mentoring
9 76 (2.56%) Disaster Recovery
10 74 (2.49%) Time Management
11 70 (2.35%) Problem Management
12 68 (2.29%) ITSM
13 66 (2.22%) Continuous Improvement
14 62 (2.08%) Asset Management
15 60 (2.02%) Line Management
16 59 (1.98%) ERP
17 54 (1.82%) ITIL V3
18 53 (1.78%) Workflow
19 48 (1.61%) Mobile Device Management
20 45 (1.51%) Migration
Programming Languages
1 411 (13.82%) SQL
2 89 (2.99%) PowerShell
3 57 (1.92%) Java
4 36 (1.21%) JavaScript
5 31 (1.04%) C
6 30 (1.01%) C#
7 28 (0.94%) VBScript
8 27 (0.91%) VB
9 24 (0.81%) PHP
10 23 (0.77%) Perl
11 22 (0.74%) VBA
12 20 (0.67%) Python
13 18 (0.61%) Shell Script
14 15 (0.50%) Bash Shell
15 12 (0.40%) T-SQL
16 10 (0.34%) VB.NET
17 8 (0.27%) PL/SQL
18 6 (0.20%) C++
18 6 (0.20%) RPG
19 1 (0.034%) ABAP
Qualifications
1 296 (9.95%) Microsoft Certification
2 284 (9.55%) Degree
3 180 (6.05%) MCSE
4 151 (5.08%) MCP
5 141 (4.74%) MCSA
6 92 (3.09%) Cisco Certification
7 80 (2.69%) CCNA
8 75 (2.52%) ITIL Certification
9 65 (2.19%) MCITP
10 48 (1.61%) Security Cleared
11 36 (1.21%) VMware Certified Professional (VCP)
12 34 (1.14%) MCTS
13 29 (0.98%) A+ Certification
14 26 (0.87%) DBS Check
15 20 (0.67%) SC Cleared
16 19 (0.64%) MOS
17 15 (0.50%) ITIL Foundation Certificate
18 14 (0.47%) CCNP
19 12 (0.40%) DV Cleared
20 10 (0.34%) PhD
Quality Assurance & Compliance
1 270 (9.08%) SLA
2 21 (0.71%) QA
3 20 (0.67%) ISO/IEC 27001
4 17 (0.57%) PCI DSS
5 8 (0.27%) HL7
5 8 (0.27%) ISO 9001
6 6 (0.20%) DICOM
7 3 (0.10%) Data Quality
7 3 (0.10%) Dodd-Frank
8 2 (0.067%) ISO22301
8 2 (0.067%) Sarbanes-Oxley
9 1 (0.034%) COBIT
9 1 (0.034%) ISO/IEC 20000
9 1 (0.034%) SEPA
9 1 (0.034%) SSAE 16
System Software
1 1525 (51.28%) Active Directory
2 435 (14.63%) VMware Infrastructure
3 338 (11.37%) Hyper-V
4 95 (3.19%) XenApp
5 93 (3.13%) vSphere
6 53 (1.78%) VMware ESXi
7 37 (1.24%) VMware ESX
8 32 (1.08%) Terminal Services
9 30 (1.01%) Virtual Servers
10 28 (0.94%) XenDesktop
11 19 (0.64%) XenServer
12 16 (0.54%) Virtual Machines
12 16 (0.54%) VMware Workstation
13 13 (0.44%) Virtual Desktop
14 10 (0.34%) Firmware
15 8 (0.27%) Microsoft App-V
15 8 (0.27%) Terminal Server
16 6 (0.20%) Microsoft Virtual Server
17 5 (0.17%) Forefront TMG
18 4 (0.13%) Citrix Presentation Server
Systems Management
1 158 (5.31%) SCCM
2 50 (1.68%) Backup Exec
3 43 (1.45%) WSUS
4 31 (1.04%) SCOM
5 20 (0.67%) FortiGate
6 19 (0.64%) AirWatch
6 19 (0.64%) Norton AntiVirus
7 13 (0.44%) NetBackup
8 12 (0.40%) Casper Suite
8 12 (0.40%) Cisco CUCM
8 12 (0.40%) HP SIM
8 12 (0.40%) Nagios
9 11 (0.37%) McAfee ePO
10 9 (0.30%) DameWare
11 7 (0.24%) HP Data Protector
11 7 (0.24%) XenMobile
12 6 (0.20%) PaperCut
12 6 (0.20%) SCVMM
13 5 (0.17%) Puppet
13 5 (0.17%) Systems Management Server (SMS)
Vendors
1 1381 (46.44%) Microsoft
2 708 (23.81%) VMware
3 355 (11.94%) Cisco
4 354 (11.90%) Citrix
5 188 (6.32%) Apple
6 153 (5.14%) HP
7 100 (3.36%) Dell
8 86 (2.89%) Oracle
9 51 (1.71%) Veeam
10 50 (1.68%) Adobe
10 50 (1.68%) Intel
11 48 (1.61%) Google
12 44 (1.48%) Avaya
13 43 (1.45%) Sophos
14 40 (1.34%) Bloomberg
15 39 (1.31%) SAP
16 38 (1.28%) IBM
17 37 (1.24%) Symantec
18 36 (1.21%) Intel Security
19 35 (1.18%) Red Hat
Bolton, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: 6 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: 12 hours ago
London
Opus IT Consulting
Salary: £26000 - £30000 per annum
Posted: 4 hours ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: 12 hours ago
Bolton, Lancashire
Senitor Associates
Salary: £19000 - £21000 per annum
Posted: 12 hours ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £18000 - £20000 per annum + Benefits
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + Pension & Benefits
Posted: 3 hours ago
Huddersfield, West Yorkshire
Sopra Steria Recruitment
Salary: From £23,000 to £25,470 per annum + Benefits Package
Posted: 9 hours ago
Guildford, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + benefits
Posted: 10 hours ago
London
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 5 hours ago
Leatherhead, Surrey
ARC IT Recruitment Ltd
Salary: £0.00 - £28 per annum + 20% bonus
Posted: 8 hours ago
South West London
Ashdown IT
Salary: £20000 - £30000 per annum + contributory pension
Posted: 8 hours ago
City, London
Marcus Donald People
Salary: £26000 - £30000 per annum
Posted: 5 hours ago
Woking, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum Benefits package (Including Bonus)
Posted: 3 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 26k per year + bonus
Posted: 1 hour ago
Gloucester, Gloucestershire
Kingfisher Consultancy
Salary: £35000 - £44000 per annum + Excellent Benefits
Posted: 11 hours ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: Yesterday
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 10 hours ago
High Wycombe, Buckinghamshire
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 hours ago
West London
Owen Daniels Consultancy
Salary: Up to £30,000 per annum
Posted: 7 hours ago
Chertsey, Surrey
Networkers
Salary: £26000 per annum
Posted: Yesterday
London
Opus Recruitment Solutions Ltd
Salary: £25000 - £27000 per annum
Posted: Yesterday
Wolverhampton, West Midlands (County)
Coburg Banks IT
Salary: £25000 - £26000 per annum + Bonus, Pension
Posted: 11 hours ago
London
Coburg Banks IT
Salary: £32000 - £40000 per annum + Benefits
Posted: 6 hours ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £22547.00 per annum
Posted: 6 hours ago
London
Ashdown IT
Salary: £31000 per annum + 25 days holiday, bonus, pension
Posted: Yesterday
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: 2 days ago
Brentwood, Essex
Pure Resourcing Solutions
Salary: £19000 - £21000 per annum
Posted: Yesterday
Harrow, Middlesex
CV Screen Ltd
Salary: to £28,000 + Benefits
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum
Posted: Yesterday