The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 260 306 337
Rank change year-on-year
+46 +31
Permanent jobs requiring an IT Support 1166 1037 796
As % of all permanent IT jobs located in England 1.12% 0.92% 0.76%
As % of the Job Titles category 1.19% 0.97% 0.81%
Number of salaries quoted 1034 915 692
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £20,000 £19,500 £19,000
10% offered a salary of more than £39,000 £38,800 £40,000
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98311 106681 98632
As % of all permanent IT jobs located in England 94.70% 94.58% 94.76%
Number of salaries quoted 81285 87325 83033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 21 April 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +57 438 £30,000 - 61
South East +17 313 £25,000 +4.16% 45
South West +11 93 £23,000 +2.22% 15
North West +22 89 £24,690 +2.87% 22
East of England +10 70 £22,500 -13.46% 11
Yorkshire +7 70 £22,500 +7.14% 30
West Midlands -9 44 £24,000 +7.86% 10
East Midlands +12 43 £22,500 -6.25% 12
North East -1 8 £18,750 -16.66% 3
Midlands - 2 £22,000 -
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 21 April 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1780 (77.02%) Windows
2 1193 (51.62%) Active Directory
3 1174 (50.80%) Microsoft
4 789 (34.14%) MS Office
5 758 (32.80%) MS Excel
6 734 (31.76%) Windows 7
7 674 (29.16%) Windows Server 2008
8 631 (27.30%) MS Exchange
9 604 (26.14%) VMware
10 467 (20.21%) ITIL
11 442 (19.13%) Citrix
12 400 (17.31%) VMware Infrastructure
13 398 (17.22%) Windows Server 2012
14 365 (15.79%) Windows Server 2003
15 349 (15.10%) Windows XP
16 343 (14.84%) TCP/IP
17 335 (14.50%) Windows 8
18 329 (14.24%) Firewall
19 324 (14.02%) Degree
20 316 (13.67%) DNS
21 303 (13.11%) Finance
22 289 (12.51%) Microsoft Certification
23 282 (12.20%) Cisco
24 274 (11.86%) DHCP
25 263 (11.38%) LAN
26 252 (10.90%) Linux
27 248 (10.73%) VPN
28 242 (10.47%) WAN
28 242 (10.47%) SQL
29 239 (10.34%) Exchange Server 2010

IT Support
Top Related IT Skills in England by Category

For the 6 months to 21 April 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 631 (27.30%) MS Exchange
2 239 (10.34%) Exchange Server 2010
3 129 (5.58%) SharePoint
4 126 (5.45%) Exchange Server 2007
5 88 (3.81%) Exchange Server 2013
6 83 (3.59%) Exchange Server 2003
7 75 (3.25%) Lync
8 55 (2.38%) IIS
9 53 (2.29%) Blackberry Enterprise Server
10 45 (1.95%) IBM Notes
11 38 (1.64%) Apache
12 20 (0.87%) WorkSite
12 20 (0.87%) SharePoint 2013
13 18 (0.78%) SharePoint 2010
14 17 (0.74%) Tomcat
15 16 (0.69%) Lotus Domino
16 13 (0.56%) CMS
17 8 (0.35%) Moodle
18 5 (0.22%) WordPress
18 5 (0.22%) nginx
Applications
1 789 (34.14%) MS Office
2 758 (32.80%) MS Excel
3 33 (1.43%) MS PowerPoint
4 9 (0.39%) Spreadsheet
4 9 (0.39%) AutoCAD
5 8 (0.35%) Adobe Creative Suite
6 6 (0.26%) MS Visio
7 5 (0.22%) Photoshop
8 4 (0.17%) MS Project
9 3 (0.13%) Acrobat
9 3 (0.13%) Adobe Illustrator
10 2 (0.087%) SOLIDWORKS
11 1 (0.043%) S-PLUS
Business Applications
1 13 (0.56%) Dynamics CRM
2 6 (0.26%) Dynamics NAV
3 4 (0.17%) Visualfiles
4 3 (0.13%) SAP Oil and Gas
5 2 (0.087%) Cognos TM1
5 2 (0.087%) GoldMine
5 2 (0.087%) Remedy ITSM
5 2 (0.087%) Magento
5 2 (0.087%) Epicor Vantage
5 2 (0.087%) SAP ERP
6 1 (0.043%) Line 500
6 1 (0.043%) Sage 1000
6 1 (0.043%) Sage 50
6 1 (0.043%) Fredhopper
6 1 (0.043%) Oracle Payables
6 1 (0.043%) Line 50
6 1 (0.043%) Dynamics AX
6 1 (0.043%) Retail-J
Cloud Services
1 140 (6.06%) Office 365
2 21 (0.91%) Google Apps
3 19 (0.82%) Amazon AWS
4 18 (0.78%) SaaS
5 16 (0.69%) Microsoft Azure
6 6 (0.26%) Google Drive
7 4 (0.17%) Cloud Computing
8 3 (0.13%) PaaS
8 3 (0.13%) IaaS
8 3 (0.13%) Symantec.cloud
9 2 (0.087%) Mimecast
9 2 (0.087%) Amazon EC2
10 1 (0.043%) Amazon S3
10 1 (0.043%) Yammer
10 1 (0.043%) Dropbox
10 1 (0.043%) OneDrive
Communications & Networking
1 343 (14.84%) TCP/IP
2 329 (14.24%) Firewall
3 316 (13.67%) DNS
4 274 (11.86%) DHCP
5 263 (11.38%) LAN
6 248 (10.73%) VPN
7 242 (10.47%) WAN
8 169 (7.31%) Internet
9 120 (5.19%) VoIP
10 117 (5.06%) SAN
11 115 (4.98%) Wireless
12 51 (2.21%) Intranet
13 47 (2.03%) Wi-Fi
13 47 (2.03%) VLAN
14 34 (1.47%) ADSL
15 30 (1.30%) SMTP
16 28 (1.21%) Cisco ASA
17 24 (1.04%) Cisco IOS
18 21 (0.91%) IP Telephony
18 21 (0.91%) Broadband
Database & Business Intelligence
1 209 (9.04%) SQL Server
2 42 (1.82%) SQL Server 2008
3 22 (0.95%) MySQL
4 20 (0.87%) Crystal Reports
5 19 (0.82%) SQL Server 2005
6 17 (0.74%) SQL Server 2012
7 13 (0.56%) SQL Server Reporting Services
8 10 (0.43%) Relational Database
9 6 (0.26%) SQL Server Integration Services
10 4 (0.17%) MS Access
11 3 (0.13%) Oracle Discoverer
11 3 (0.13%) Oracle Database
12 2 (0.087%) SAP BW
13 1 (0.043%) InterBase
13 1 (0.043%) RDBMS
13 1 (0.043%) QlikView
13 1 (0.043%) Business Intelligence Development Studio
Development Applications
1 9 (0.39%) Visual Studio
2 7 (0.30%) Team Foundation Server
3 5 (0.22%) MSI
4 4 (0.17%) Oracle Forms
5 3 (0.13%) Bugzilla
5 3 (0.13%) Subversion
5 3 (0.13%) JIRA
5 3 (0.13%) Git (software)
6 2 (0.087%) Redmine
6 2 (0.087%) Visual Studio Tools for Office
6 2 (0.087%) Atlassian Bamboo
6 2 (0.087%) Eclipse
6 2 (0.087%) QuickTest Pro
6 2 (0.087%) LoadRunner
7 1 (0.043%) Hudson
General
1 303 (13.11%) Finance
2 95 (4.11%) Telecoms
3 87 (3.76%) Legal
4 66 (2.86%) Law
5 63 (2.73%) Retail
6 53 (2.29%) Banking
7 49 (2.12%) Financial Institution
8 40 (1.73%) Manufacturing
9 35 (1.51%) Advertising
9 35 (1.51%) Back Office
10 34 (1.47%) Front Office
10 34 (1.47%) Marketing
11 32 (1.38%) Games
12 22 (0.95%) German Language
13 15 (0.65%) Publishing
13 15 (0.65%) Pharmaceutical
14 10 (0.43%) French Language
15 9 (0.39%) Billing
16 7 (0.30%) Italian Language
16 7 (0.30%) Automotive
Libraries, Frameworks & Software Standards
1 33 (1.43%) .NET
2 27 (1.17%) Software Packaging
3 20 (0.87%) XML
4 19 (0.82%) ASP.NET
5 18 (0.78%) HTML
6 11 (0.48%) Web Services
7 7 (0.30%) COM
7 7 (0.30%) ASP.NET MVC
7 7 (0.30%) LAMP
8 6 (0.26%) FIX Protocol
9 3 (0.13%) Middleware
9 3 (0.13%) CSS
9 3 (0.13%) XSL
10 2 (0.087%) EDI
10 2 (0.087%) X-Windows
10 2 (0.087%) JCE
10 2 (0.087%) JSON
10 2 (0.087%) HTML5
11 1 (0.043%) Windows SharePoint Services
11 1 (0.043%) JSP
Miscellaneous
1 210 (9.09%) Blackberry
2 132 (5.71%) Computer Science
3 98 (4.24%) Analytical Skills
4 58 (2.51%) Fat Client
4 58 (2.51%) Thin Client
5 52 (2.25%) Management Information System
5 52 (2.25%) iPhone
6 42 (1.82%) Hedge funds
7 39 (1.69%) Video Conferencing
8 38 (1.64%) Mathematics
9 37 (1.60%) iPad
10 22 (0.95%) NHS
11 18 (0.78%) EPoS
12 17 (0.74%) Smartphone
13 15 (0.65%) Open Source
14 14 (0.61%) User Experience
14 14 (0.61%) CCTV
15 13 (0.56%) Derivative
16 12 (0.52%) Statistics
16 12 (0.52%) Foreign Exchange (FX)
Operating Systems
1 1780 (77.02%) Windows
2 734 (31.76%) Windows 7
3 674 (29.16%) Windows Server 2008
4 398 (17.22%) Windows Server 2012
5 365 (15.79%) Windows Server 2003
6 349 (15.10%) Windows XP
7 335 (14.50%) Windows 8
8 252 (10.90%) Linux
9 116 (5.02%) Android
10 106 (4.59%) Mac OS X
11 85 (3.68%) Apple iOS
12 75 (3.25%) Windows Vista
13 63 (2.73%) UNIX
14 33 (1.43%) CentOS
15 27 (1.17%) Mac OS
16 24 (1.04%) Red Hat Enterprise Linux
17 23 (1.00%) Ubuntu
18 22 (0.95%) Solaris
19 18 (0.78%) Debian
20 11 (0.48%) Mac OS X Server
Processes & Methodologies
1 467 (20.21%) ITIL
2 140 (6.06%) Service Delivery
3 86 (3.72%) Incident Management
4 73 (3.16%) Service Management
5 54 (2.34%) Disaster Recovery
5 54 (2.34%) Problem Management
6 53 (2.29%) CRM
7 47 (2.03%) ERP
7 47 (2.03%) Asset Management
8 46 (1.99%) Time Management
9 44 (1.90%) Project Management
10 42 (1.82%) Mentoring
11 39 (1.69%) Line Management
12 36 (1.56%) Change Management
13 30 (1.30%) Configuration Management
14 29 (1.25%) Document Management
15 28 (1.21%) Migration
16 25 (1.08%) Information Security
17 24 (1.04%) Continuous Improvement
18 22 (0.95%) Change Control
Programming Languages
1 242 (10.47%) SQL
2 88 (3.81%) PowerShell
3 36 (1.56%) Perl
4 34 (1.47%) VB
5 30 (1.30%) C#
6 27 (1.17%) C
6 27 (1.17%) VBA
7 25 (1.08%) Python
8 18 (0.78%) PHP
9 17 (0.74%) Java
10 16 (0.69%) VBScript
11 11 (0.48%) T-SQL
12 9 (0.39%) Bash Shell
13 8 (0.35%) VB.NET
14 6 (0.26%) JavaScript
15 4 (0.17%) Shell Script
16 3 (0.13%) C++
17 2 (0.087%) PL/SQL
17 2 (0.087%) R
17 2 (0.087%) Apex Code
Qualifications
1 324 (14.02%) Degree
2 289 (12.51%) Microsoft Certification
3 207 (8.96%) MCP
4 155 (6.71%) MCSE
5 106 (4.59%) MCSA
6 104 (4.50%) MCITP
7 94 (4.07%) Cisco Certification
8 84 (3.63%) CCNA
9 58 (2.51%) MCTS
10 38 (1.64%) VMware Certified Professional (VCP)
11 32 (1.38%) ITIL Certification
11 32 (1.38%) Security Cleared
12 31 (1.34%) CCA
12 31 (1.34%) Citrix Certification
12 31 (1.34%) A+ Certification
13 25 (1.08%) ITIL Foundation Certificate
14 21 (0.91%) PhD
15 19 (0.82%) MCDST
16 14 (0.61%) HND
16 14 (0.61%) SC Cleared
Quality Assurance & Compliance
1 202 (8.74%) SLA
2 17 (0.74%) ISO/IEC 27001
3 12 (0.52%) QA
4 7 (0.30%) ISO 9001
5 6 (0.26%) HL7
6 4 (0.17%) DICOM
6 4 (0.17%) PCI DSS
6 4 (0.17%) 21 CFR Part 11
6 4 (0.17%) GMP
7 3 (0.13%) Sarbanes-Oxley
8 1 (0.043%) COBIT
8 1 (0.043%) BS7799
System Software
1 1193 (51.62%) Active Directory
2 400 (17.31%) VMware Infrastructure
3 200 (8.65%) Hyper-V
4 85 (3.68%) XenApp
5 65 (2.81%) vSphere
6 56 (2.42%) VMware ESX
7 36 (1.56%) VMware Workstation
8 29 (1.25%) VMware Server
9 27 (1.17%) Terminal Services
10 22 (0.95%) XenDesktop
11 18 (0.78%) VMware ESXi
12 16 (0.69%) Terminal Server
13 15 (0.65%) IMail Server
14 11 (0.48%) Microsoft App-V
15 7 (0.30%) XenServer
16 6 (0.26%) Microsoft Virtual Server
16 6 (0.26%) MetaFrame
17 4 (0.17%) vCloud
18 2 (0.087%) Firmware
18 2 (0.087%) Citrix Presentation Server
Systems Management
1 88 (3.81%) SCCM
2 58 (2.51%) Backup Exec
3 28 (1.21%) WSUS
4 20 (0.87%) Norton AntiVirus
5 14 (0.61%) HP SIM
6 13 (0.56%) HP NNM
6 13 (0.56%) HP Data Protector
7 10 (0.43%) FortiGate
7 10 (0.43%) Casper Suite
8 9 (0.39%) Symantec Endpoint Protection
8 9 (0.39%) SCOM
9 8 (0.35%) McAfee ePO
10 7 (0.30%) NetBackup
10 7 (0.30%) Nagios
11 5 (0.22%) ARCserve
12 4 (0.17%) ZABBIX
12 4 (0.17%) Zenoss
12 4 (0.17%) Opsview
13 3 (0.13%) Cisco UCCX
13 3 (0.13%) Cisco CUCM
Vendors
1 1174 (50.80%) Microsoft
2 604 (26.14%) VMware
3 442 (19.13%) Citrix
4 282 (12.20%) Cisco
5 174 (7.53%) Apple
6 124 (5.37%) HP
7 83 (3.59%) Symantec
8 59 (2.55%) Dell
9 55 (2.38%) Avaya
10 52 (2.25%) Red Hat
11 45 (1.95%) Lotus
12 43 (1.86%) Google
13 37 (1.60%) Mitel
14 36 (1.56%) Oracle
15 30 (1.30%) Sophos
16 26 (1.13%) Bloomberg
16 26 (1.13%) Adobe
16 26 (1.13%) NetApp
17 25 (1.08%) IBM
17 25 (1.08%) EMC
City, London
BTR Recruitment Ltd.
Salary: From £17,000 to £20,000 per annum £20k for 3 days per week needed
Posted: 14 hours ago
Sevenoaks, Kent
Linkpoint Resources
Salary: From £18,000 to £25,000 per annum
Posted: 15 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + Benefits
Posted: 16 hours ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 17 hours ago
Central London / West End
Firway Consulting
Salary: From £22,000 to £25,000 per annum To £22k - £25k + Bens Depending on E
Posted: 17 hours ago
London
TechnoRecruit
Salary: From £22,000 to £28,000 per annum
Posted: 19 hours ago
Warrington, Cheshire
CV Screen Ltd
Salary: Up to £35k plus benefits
Posted: 20 hours ago
Central London / West End
St Giles International
Salary: From £22,000 to £24,000 per annum
Posted: 21 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £25,000 to £35,000 per annum Salary is approx 25-35k base + bonus
Posted: 21 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 21 hours ago
Huntingdon, Cambridgeshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: 21 hours ago
Chesterfield, Derbyshire
Senitor Associates
Salary: £18000 per annum + Great Company
Posted: 22 hours ago
Liverpool, Merseyside
Ashdown IT
Salary: £30000 - £34000 per annum
Posted: 23 hours ago
Central London / West End
Robert Half
Salary: £45000 per annum
Posted: 23 hours ago
Beverley, North Humberside
Ashdown IT
Salary: £25000 - £35000 per annum
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 2 days ago
Altrincham, Cheshire
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: 3 days ago
Fareham, Hampshire
Polar Recruitment
Salary: £20000 - £25000 per annum + pension + benefits + 25 days hols
Posted: 3 days ago
City, London
Eutopia Solutions Ltd
Salary: £50000.00 - £55000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Bonus+OT+Bens
Posted: 3 days ago