The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 214 199 230
Rank change year-on-year
-15 +31
Permanent jobs requiring an IT Support 1479 1638 1339
As % of all permanent IT jobs located in England 1.57% 1.65% 1.37%
As % of the Job Titles category 1.63% 1.71% 1.42%
Number of salaries quoted 1296 1450 1155
Average salary £26,896 £26,500 £27,000
Average salary % change year-on-year
+1.49% -1.85%
90% offered a salary of more than £20,000 £20,000 £19,000
10% offered a salary of more than £42,500 £42,500 £45,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90816 95785 94380
As % of all permanent IT jobs located in England 96.15% 96.49% 96.28%
Number of salaries quoted 77032 80058 76663
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 10 February 2016.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -57 494 £31,500 +5.00% 42
South East +28 402 £25,000 - 57
South West +20 144 £29,000 +23.40% 19
East of England -11 134 £26,500 +12.76% 21
North West +3 114 £23,000 -6.48% 30
West Midlands -23 88 £22,750 -9.00% 18
Yorkshire -58 53 £21,500 -25.86% 15
East Midlands -23 38 £24,000 +2.12% 6
North East +13 11 £22,500 -24.36% 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 10 February 2016, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 2255 (73.26%) Windows
2 1592 (51.72%) Active Directory
3 1449 (47.08%) Microsoft
4 1039 (33.76%) Windows Server
5 948 (30.80%) MS Office
6 872 (28.33%) MS Excel
7 860 (27.94%) MS Exchange
8 823 (26.74%) Windows 7
9 803 (26.09%) Windows Server 2008
10 738 (23.98%) VMware
11 643 (20.89%) Windows Server 2012
12 588 (19.10%) ITIL
13 471 (15.30%) TCP/IP
14 439 (14.26%) VMware Infrastructure
15 436 (14.17%) Windows 8
16 418 (13.58%) SQL
17 411 (13.35%) Citrix
18 379 (12.31%) Exchange Server 2010
19 371 (12.05%) Windows XP
20 360 (11.70%) DNS
21 348 (11.31%) Cisco
22 344 (11.18%) Firewall
23 343 (11.14%) Office 365
24 341 (11.08%) Microsoft Certification
25 340 (11.05%) Finance
26 337 (10.95%) Hyper-V
27 323 (10.49%) SQL Server
28 322 (10.46%) SLA
29 316 (10.27%) Linux
30 312 (10.14%) DHCP

IT Support
Top Related IT Skills in England by Category

For the 6 months to 10 February 2016, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 860 (27.94%) MS Exchange
2 379 (12.31%) Exchange Server 2010
3 236 (7.67%) Exchange Server 2013
4 165 (5.36%) SharePoint
5 155 (5.04%) Exchange Server 2007
6 106 (3.44%) IIS
7 97 (3.15%) Skype for Business
8 64 (2.08%) Exchange Server 2003
9 43 (1.40%) Apache
10 39 (1.27%) Blackberry Enterprise Server
11 23 (0.75%) SharePoint Server
12 21 (0.68%) IBM Notes
13 19 (0.62%) Tomcat
14 17 (0.55%) nginx
14 17 (0.55%) SharePoint 2013
15 15 (0.49%) CMS
16 13 (0.42%) SharePoint 2010
17 9 (0.29%) WebSphere
18 6 (0.19%) Confluence
18 6 (0.19%) JBoss
Applications
1 948 (30.80%) MS Office
2 872 (28.33%) MS Excel
3 39 (1.27%) MS PowerPoint
4 16 (0.52%) MS Project
5 13 (0.42%) MS Visio
6 8 (0.26%) AutoCAD
7 7 (0.23%) Spreadsheet
8 5 (0.16%) Adobe Creative Suite
9 4 (0.13%) Adobe Premiere
9 4 (0.13%) InfoPath
10 3 (0.097%) Acrobat
11 1 (0.032%) 3ds Max
11 1 (0.032%) GNU Octave
11 1 (0.032%) Maya
11 1 (0.032%) Photoshop
11 1 (0.032%) Revit
11 1 (0.032%) S-PLUS
Business Applications
1 26 (0.84%) Dynamics CRM
2 12 (0.39%) Dynamics NAV
3 11 (0.36%) Dynamics AX
4 10 (0.32%) Oracle Applications
5 5 (0.16%) JDE EnterpriseOne
6 4 (0.13%) assyst
6 4 (0.13%) Magento
6 4 (0.13%) Sage 200
7 3 (0.097%) CaseMap
7 3 (0.097%) Concordance
7 3 (0.097%) Dynamics GP
7 3 (0.097%) LexisNexis TimeMap
7 3 (0.097%) Oracle Cash Management
7 3 (0.097%) Relativity
7 3 (0.097%) SAP Business One
7 3 (0.097%) SAP Oil and Gas
7 3 (0.097%) WebTrends
8 2 (0.065%) Eikon
8 2 (0.065%) ION MarketView
8 2 (0.065%) MFGPRO
Cloud Services
1 343 (11.14%) Office 365
2 61 (1.98%) Microsoft Azure
3 42 (1.36%) Google Apps
4 34 (1.10%) Amazon AWS
5 25 (0.81%) SaaS
6 8 (0.26%) Cloud Computing
7 7 (0.23%) Dropbox
8 6 (0.19%) Google Analytics
8 6 (0.19%) Google Drive
9 5 (0.16%) GitHub
9 5 (0.16%) IaaS
9 5 (0.16%) Mimecast
9 5 (0.16%) Trello
10 4 (0.13%) Amazon EC2
10 4 (0.13%) CloudFront
11 2 (0.065%) Adobe Creative Cloud
11 2 (0.065%) OneDrive
11 2 (0.065%) PaaS
12 1 (0.032%) Google Cloud Platform
12 1 (0.032%) Yammer
Communications & Networking
1 471 (15.30%) TCP/IP
2 360 (11.70%) DNS
3 344 (11.18%) Firewall
4 312 (10.14%) DHCP
5 291 (9.45%) LAN
6 261 (8.48%) VPN
7 259 (8.41%) WAN
8 167 (5.43%) SAN
9 158 (5.13%) VoIP
10 131 (4.26%) Internet
11 102 (3.31%) Wireless
12 91 (2.96%) VLAN
13 78 (2.53%) Wi-Fi
14 48 (1.56%) Remote Desktop
15 34 (1.10%) Skype
16 33 (1.07%) Intranet
17 31 (1.01%) IP Telephony
18 23 (0.75%) ADSL
18 23 (0.75%) FTP
19 21 (0.68%) Network Security
Database & Business Intelligence
1 323 (10.49%) SQL Server
2 87 (2.83%) SQL Server 2008
3 55 (1.79%) MySQL
4 49 (1.59%) SQL Server 2012
5 27 (0.88%) Relational Database
6 26 (0.84%) Oracle Database
7 22 (0.71%) Crystal Reports
8 19 (0.62%) SQL Server Reporting Services
9 18 (0.58%) SQL Server 2005
10 14 (0.45%) PostgreSQL
11 13 (0.42%) MS Access
12 10 (0.32%) SQL Server Integration Services
13 8 (0.26%) GIS
13 8 (0.26%) Oracle Database 11g
13 8 (0.26%) RDBMS
14 5 (0.16%) Pentaho
15 4 (0.13%) Ingres
15 4 (0.13%) Oracle Reports
16 3 (0.097%) Data Warehouse
16 3 (0.097%) Informix
Development Applications
1 15 (0.49%) Visual Studio
2 12 (0.39%) JIRA
3 11 (0.36%) SQL Server Management Studio (SSMS)
4 10 (0.32%) Git (software)
5 7 (0.23%) Subversion
6 6 (0.19%) Mercurial
6 6 (0.19%) Yeoman
7 5 (0.16%) Apache Continuum
7 5 (0.16%) Atlassian Bamboo
7 5 (0.16%) Jenkins
7 5 (0.16%) Maven
8 4 (0.13%) Vagrant
9 2 (0.065%) VSS/SourceSafe
10 1 (0.032%) Eclipse
10 1 (0.032%) GCC
10 1 (0.032%) TeamCity
10 1 (0.032%) Toad
General
1 340 (11.05%) Finance
2 107 (3.48%) Telecoms
3 98 (3.18%) Retail
4 89 (2.89%) Banking
5 84 (2.73%) Legal
6 82 (2.66%) Law
7 62 (2.01%) Manufacturing
8 47 (1.53%) Marketing
9 43 (1.40%) Advertising
10 29 (0.94%) Front Office
11 22 (0.71%) Back Office
11 22 (0.71%) Financial Institution
12 20 (0.65%) Games
13 18 (0.58%) German Language
13 18 (0.58%) Investment Banking
14 15 (0.49%) Pharmaceutical
15 13 (0.42%) Electronics
16 11 (0.36%) Publishing
17 9 (0.29%) Billing
18 8 (0.26%) Automotive
Libraries, Frameworks & Software Standards
1 67 (2.18%) .NET
2 58 (1.88%) HTML
3 51 (1.66%) CSS
4 33 (1.07%) Web Services
5 26 (0.84%) XML
6 20 (0.65%) Software Packaging
7 19 (0.62%) ASP.NET
8 15 (0.49%) LAMP
9 14 (0.45%) jQuery
10 9 (0.29%) COM
11 8 (0.26%) EDI
12 7 (0.23%) FIX Protocol
13 6 (0.19%) MAPI
13 6 (0.19%) WebSphere MQ
14 5 (0.16%) AngularJS
14 5 (0.16%) Hibernate
14 5 (0.16%) J2EE
14 5 (0.16%) REST
14 5 (0.16%) SOAP
15 4 (0.13%) LEMP Stack
Miscellaneous
1 181 (5.88%) Analytical Skills
2 143 (4.65%) Blackberry
3 130 (4.22%) Driving Licence
4 125 (4.06%) Computer Science
5 75 (2.44%) Data Centre
5 75 (2.44%) iPhone
6 70 (2.27%) Management Information System
7 58 (1.88%) EPoS
8 52 (1.69%) Video Conferencing
9 46 (1.49%) iPad
10 43 (1.40%) Hedge funds
11 31 (1.01%) Fat Client
11 31 (1.01%) Thin Client
12 28 (0.91%) Mathematics
13 26 (0.84%) Replication
14 23 (0.75%) Client/Server
14 23 (0.75%) Clustering
15 22 (0.71%) User Experience
16 16 (0.52%) Smartphone
17 14 (0.45%) Digital Media
Operating Systems
1 2255 (73.26%) Windows
2 1039 (33.76%) Windows Server
3 823 (26.74%) Windows 7
4 803 (26.09%) Windows Server 2008
5 643 (20.89%) Windows Server 2012
6 436 (14.17%) Windows 8
7 371 (12.05%) Windows XP
8 316 (10.27%) Linux
9 302 (9.81%) Windows Server 2003
10 129 (4.19%) Windows 10
11 121 (3.93%) Unix
12 103 (3.35%) Apple iOS
13 93 (3.02%) Android
14 84 (2.73%) Mac OS X
15 66 (2.14%) Windows Vista
16 38 (1.23%) Red Hat Enterprise Linux
17 36 (1.17%) Mac OS
18 35 (1.14%) CentOS
19 29 (0.94%) Windows 2000 Server
20 26 (0.84%) Debian
Processes & Methodologies
1 588 (19.10%) ITIL
2 142 (4.61%) Service Management
3 139 (4.52%) Service Delivery
4 127 (4.13%) Mentoring
5 109 (3.54%) Disaster Recovery
6 105 (3.41%) Problem Management
7 102 (3.31%) Incident Management
8 93 (3.02%) CRM
9 86 (2.79%) Project Management
10 84 (2.73%) Time Management
11 78 (2.53%) Continuous Improvement
12 67 (2.18%) ERP
13 64 (2.08%) Change Management
14 60 (1.95%) Asset Management
15 58 (1.88%) ITSM
16 54 (1.75%) Line Management
17 42 (1.36%) ITIL V3
18 40 (1.30%) Information Security
19 38 (1.23%) Coaching
20 34 (1.10%) Kalman Filter
Programming Languages
1 418 (13.58%) SQL
2 129 (4.19%) PowerShell
3 58 (1.88%) Java
4 55 (1.79%) Perl
5 54 (1.75%) C
6 48 (1.56%) C#
7 41 (1.33%) JavaScript
8 33 (1.07%) VB
9 31 (1.01%) Shell Script
10 30 (0.97%) Bash Shell
11 27 (0.88%) VBScript
12 25 (0.81%) PHP
13 19 (0.62%) Python
14 16 (0.52%) VB.NET
15 15 (0.49%) VBA
16 11 (0.36%) T-SQL
17 8 (0.26%) C++
18 3 (0.097%) Ruby
19 2 (0.065%) Bourne shell
19 2 (0.065%) R
Qualifications
1 341 (11.08%) Microsoft Certification
2 298 (9.68%) Degree
3 196 (6.37%) MCSE
4 185 (6.01%) MCP
5 150 (4.87%) MCSA
6 135 (4.39%) Cisco Certification
7 133 (4.32%) MCITP
8 128 (4.16%) CCNA
9 78 (2.53%) ITIL Certification
10 64 (2.08%) VMware Certified Professional (VCP)
11 55 (1.79%) MCTS
12 46 (1.49%) Security Cleared
13 35 (1.14%) DBS Check
14 27 (0.88%) CCNP
14 27 (0.88%) MCDST
15 26 (0.84%) A+ Certification
16 20 (0.65%) HND
17 19 (0.62%) SC Cleared
18 18 (0.58%) ITIL Foundation Certificate
19 17 (0.55%) PhD
Quality Assurance & Compliance
1 322 (10.46%) SLA
2 18 (0.58%) QA
3 17 (0.55%) ISO/IEC 27001
4 10 (0.32%) Sarbanes-Oxley
5 8 (0.26%) COBIT
6 6 (0.19%) PCI DSS
7 5 (0.16%) ISO 9000
8 3 (0.097%) SNOMED CT
9 1 (0.032%) 21 CFR Part 11
9 1 (0.032%) DICOM
9 1 (0.032%) GxP
9 1 (0.032%) RMADS
System Software
1 1592 (51.72%) Active Directory
2 439 (14.26%) VMware Infrastructure
3 337 (10.95%) Hyper-V
4 95 (3.09%) XenApp
5 67 (2.18%) vSphere
6 51 (1.66%) VMware ESXi
7 47 (1.53%) VMware ESX
8 45 (1.46%) Terminal Services
9 33 (1.07%) XenDesktop
10 29 (0.94%) Terminal Server
10 29 (0.94%) VMware Workstation
11 22 (0.71%) XenServer
12 10 (0.32%) Firmware
13 8 (0.26%) Squid
13 8 (0.26%) Varnish
13 8 (0.26%) Xen
14 7 (0.23%) Microsoft App-V
15 6 (0.19%) NFS
16 5 (0.16%) vCloud
16 5 (0.16%) VMware Server
Systems Management
1 200 (6.50%) SCCM
2 54 (1.75%) Backup Exec
3 47 (1.53%) SCOM
4 34 (1.10%) WSUS
5 24 (0.78%) Nagios
6 16 (0.52%) Norton AntiVirus
7 14 (0.45%) HP SIM
8 13 (0.42%) McAfee ePO
9 12 (0.39%) Puppet
9 12 (0.39%) SCVMM
9 12 (0.39%) Systems Management Server (SMS)
9 12 (0.39%) Zenoss
10 10 (0.32%) Ansible
10 10 (0.32%) HP Data Protector
11 8 (0.26%) HP NNM
11 8 (0.26%) Munin
12 7 (0.23%) Casper Suite
13 6 (0.19%) Symantec Enterprise Vault
14 5 (0.16%) Cacti
14 5 (0.16%) ITRS Geneos
Vendors
1 1449 (47.08%) Microsoft
2 738 (23.98%) VMware
3 411 (13.35%) Citrix
4 348 (11.31%) Cisco
5 119 (3.87%) Apple
6 114 (3.70%) HP
7 91 (2.96%) Oracle
8 80 (2.60%) Dell
9 78 (2.53%) Google
10 69 (2.24%) Avaya
11 52 (1.69%) Symantec
12 44 (1.43%) IBM
12 44 (1.43%) Veeam
13 40 (1.30%) Intel Security
14 39 (1.27%) Red Hat
15 38 (1.23%) NetApp
16 37 (1.20%) Sophos
17 31 (1.01%) Adobe
18 30 (0.97%) EMC
19 28 (0.91%) SAP
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £25000 - £30000.00 per annum + Execllent Benefits
Posted: 2 days ago
Reading, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £20,000 to £25,000 per annum + 10% bonus
Posted: 2 days ago
Gloucestershire
Oscar
Salary: £20000 - £27000 per annum + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Oscar
Salary: £21000 - £28000 per annum + Benefits
Posted: 2 days ago
London
AB Recruit
Salary: £30000 - £50000 Per Annum gym membership, 25 days holiday + options
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 2 days ago
Bristol, Avon
ITF Solutions
Salary: £23000 - £26000 per annum + Benefits
Posted: 2 days ago
Fareham, Hampshire
ServerHouse Ltd
Posted: 2 days ago
Normanton, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 2 days ago
Hull, North Humberside
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 2 days ago
City, London
Langley James
Salary: £33000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago
West London
Xist4 IT Recruitment
Salary: £38-40,000 (negotiable) + Bens
Posted: 2 days ago
West London
Aalto Invest
Posted: 2 days ago
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: 2 days ago
Crewe, Cheshire
Ashdown IT
Salary: £22000 - £24000 per annum + benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Worthing, West Sussex
Class Technology Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Warwick, Warwickshire
Millshill Recruitment Ltd
Salary: From £24,000 to £26,000 per annum
Posted: 2 days ago
Hertfordshire
Ashdown IT
Salary: £28000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 2 days ago
West London
Millshill Recruitment Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + benefits and shift allowance
Posted: 2 days ago
Knutsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 2 days ago
Newmarket, Suffolk
Oscar
Salary: £16000 - £20000 per annum + Benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £33k - 37k per year + benefits
Posted: 3 days ago
Maidenhead, Berkshire
Understanding Recruitment
Salary: £25000.00 - £35000.00 per annum
Posted: 3 days ago
Twickenham, Middlesex
Premier IT
Salary: £18000 - £20000 per annum
Posted: 4 days ago
London
Joseph Harry Ltd
Salary: £28000 - £35000 per annum + Bonus + Pension
Posted: 4 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 5 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 5 days ago