The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 281 266 335
Rank change year-on-year
-15 +69
Permanent jobs requiring an IT Support 1075 1177 753
As % of all permanent IT jobs located in England 1.05% 1.08% 0.74%
As % of the Job Titles category 1.11% 1.14% 0.78%
Number of salaries quoted 930 1049 688
Average salary £25,000 £25,500 £25,000
Average salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £19,000 £19,500 £19,000
10% offered a salary of more than £35,000 £37,500 £37,500
UK excluding London average salary £24,000 £24,500 £23,980
% change year-on-year
-2.04% +2.16%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96460 103322 95939
As % of all permanent IT jobs located in England 94.34% 94.48% 94.28%
Number of salaries quoted 80662 85110 80222
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,375
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 31 July 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 350 £28,500 -3.38% 44
South East +9 327 £24,500 -1.01% 39
North West +7 100 £24,000 +2.12% 31
East of England -20 91 £24,500 -5.76% 11
Yorkshire -18 72 £22,500 -6.25% 12
South West -37 57 £20,500 -8.88% 14
West Midlands -16 43 £27,500 +14.58% 7
East Midlands -3 39 £21,000 -11.57% 7
North East -12 2 £22,500 -2.17%
Midlands - 1 £42,000 -
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1651 (74.14%) Windows
2 1140 (51.19%) Active Directory
3 1078 (48.41%) Microsoft
4 727 (32.64%) MS Office
5 661 (29.68%) Windows 7
6 657 (29.50%) MS Excel
7 601 (26.99%) MS Exchange
8 587 (26.36%) VMware
9 578 (25.95%) Windows Server 2008
10 417 (18.72%) VMware Infrastructure
11 385 (17.29%) Windows Server 2012
12 384 (17.24%) ITIL
13 383 (17.20%) Windows 8
14 355 (15.94%) TCP/IP
15 352 (15.81%) Citrix
16 315 (14.14%) Firewall
17 284 (12.75%) Windows XP
18 280 (12.57%) Degree
19 266 (11.94%) DNS
20 262 (11.76%) Windows Server 2003
21 251 (11.27%) SQL
22 249 (11.18%) LAN
23 244 (10.96%) Microsoft Certification
24 243 (10.91%) DHCP
25 235 (10.55%) Hyper-V
26 227 (10.19%) Finance
27 224 (10.06%) SLA
28 219 (9.83%) WAN
29 213 (9.56%) SQL Server
30 211 (9.47%) Cisco

IT Support
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 601 (26.99%) MS Exchange
2 211 (9.47%) Exchange Server 2010
3 157 (7.05%) SharePoint
4 129 (5.79%) Exchange Server 2013
5 107 (4.80%) Exchange Server 2007
6 70 (3.14%) Exchange Server 2003
7 67 (3.01%) IIS
8 55 (2.47%) Lync
9 44 (1.98%) Blackberry Enterprise Server
10 28 (1.26%) IBM Notes
11 21 (0.94%) WorkSite
12 18 (0.81%) SharePoint 2013
13 17 (0.76%) Apache
14 16 (0.72%) Lotus Domino
14 16 (0.72%) SharePoint 2010
15 10 (0.45%) Tomcat
15 10 (0.45%) SharePoint Server
16 8 (0.36%) CMS
17 5 (0.22%) Office Communications Server
18 4 (0.18%) ArcGIS
Applications
1 727 (32.64%) MS Office
2 657 (29.50%) MS Excel
3 25 (1.12%) MS PowerPoint
4 13 (0.58%) Spreadsheet
4 13 (0.58%) Adobe Creative Suite
5 7 (0.31%) MS Visio
6 6 (0.27%) MS Project
7 5 (0.22%) Photoshop
7 5 (0.22%) Acrobat
8 4 (0.18%) AutoCAD
9 3 (0.13%) SOLIDWORKS
9 3 (0.13%) Adobe Illustrator
10 1 (0.045%) InDesign
10 1 (0.045%) S-PLUS
Business Applications
1 18 (0.81%) Dynamics CRM
2 14 (0.63%) Dynamics GP
3 5 (0.22%) Dynamics AX
4 4 (0.18%) Oracle Payables
5 3 (0.13%) Dynamics NAV
5 3 (0.13%) Remedy ITSM
5 3 (0.13%) Epicor Vantage
6 2 (0.090%) ResourceLink
6 2 (0.090%) Line 50
6 2 (0.090%) SAP CRM
6 2 (0.090%) assyst
6 2 (0.090%) Infor CRM
6 2 (0.090%) Finacle
7 1 (0.045%) Cognos TM1
7 1 (0.045%) SAP Oil and Gas
7 1 (0.045%) PeopleSoft HRMS
7 1 (0.045%) JDE EnterpriseOne
7 1 (0.045%) Sage 1000
7 1 (0.045%) Retail-J
7 1 (0.045%) Fredhopper
Cloud Services
1 192 (8.62%) Office 365
2 17 (0.76%) Google Apps
3 16 (0.72%) Amazon AWS
4 12 (0.54%) Microsoft Azure
5 11 (0.49%) SaaS
6 5 (0.22%) Mimecast
6 5 (0.22%) Google Drive
6 5 (0.22%) Symantec.cloud
7 4 (0.18%) AWS CloudFormation
7 4 (0.18%) IaaS
7 4 (0.18%) Cloud Computing
8 3 (0.13%) Amazon EC2
9 2 (0.090%) Amazon S3
9 2 (0.090%) PaaS
10 1 (0.045%) Yammer
10 1 (0.045%) Google Analytics
10 1 (0.045%) Dropbox
10 1 (0.045%) OneDrive
Communications & Networking
1 355 (15.94%) TCP/IP
2 315 (14.14%) Firewall
3 266 (11.94%) DNS
4 249 (11.18%) LAN
5 243 (10.91%) DHCP
6 219 (9.83%) WAN
7 204 (9.16%) VPN
8 137 (6.15%) Internet
9 128 (5.75%) VoIP
10 114 (5.12%) SAN
11 96 (4.31%) Wireless
12 60 (2.69%) VLAN
13 55 (2.47%) Wi-Fi
14 30 (1.35%) NAS
15 27 (1.21%) SMTP
16 25 (1.12%) Ethernet
16 25 (1.12%) Cisco ASA
17 24 (1.08%) Intranet
18 18 (0.81%) IP Telephony
18 18 (0.81%) MPLS
Database & Business Intelligence
1 213 (9.56%) SQL Server
2 31 (1.39%) SQL Server 2008
3 28 (1.26%) MySQL
4 25 (1.12%) Crystal Reports
5 13 (0.58%) SQL Server 2005
5 13 (0.58%) Relational Database
6 11 (0.49%) SQL Server 2012
7 8 (0.36%) SQL Server Reporting Services
8 7 (0.31%) RDBMS
9 5 (0.22%) Oracle Database
10 4 (0.18%) SQL Server Integration Services
10 4 (0.18%) QlikView
11 3 (0.13%) BusinessObjects
11 3 (0.13%) MS Access
12 2 (0.090%) Big Data
13 1 (0.045%) SQL Server Analysis Services
13 1 (0.045%) OLAP
13 1 (0.045%) InterBase
13 1 (0.045%) Oracle Database 10g
Development Applications
1 15 (0.67%) Visual Studio
2 5 (0.22%) Team Foundation Server
3 4 (0.18%) Oracle Forms
3 4 (0.18%) MSI
4 3 (0.13%) Bugzilla
4 3 (0.13%) Subversion
4 3 (0.13%) Git (software)
5 2 (0.090%) Eclipse
5 2 (0.090%) Redmine
6 1 (0.045%) Visual Studio Tools for Office
6 1 (0.045%) Hudson
General
1 227 (10.19%) Finance
2 78 (3.50%) Legal
3 77 (3.46%) Law
4 74 (3.32%) Retail
5 73 (3.28%) Telecoms
6 47 (2.11%) Manufacturing
7 39 (1.75%) Banking
8 36 (1.62%) Front Office
9 32 (1.44%) Advertising
10 30 (1.35%) Back Office
10 30 (1.35%) Marketing
11 25 (1.12%) Games
12 24 (1.08%) Financial Institution
13 18 (0.81%) Pharmaceutical
14 16 (0.72%) German Language
15 12 (0.54%) Publishing
16 10 (0.45%) Automotive
16 10 (0.45%) French Language
17 6 (0.27%) Italian Language
17 6 (0.27%) Local Government
Libraries, Frameworks & Software Standards
1 39 (1.75%) .NET
2 24 (1.08%) HTML
3 22 (0.99%) ASP.NET
4 18 (0.81%) Software Packaging
5 13 (0.58%) XML
6 12 (0.54%) CSS
7 9 (0.40%) COM
7 9 (0.40%) Web Services
8 7 (0.31%) LAMP
9 5 (0.22%) ASP.NET MVC
9 5 (0.22%) FIX Protocol
10 3 (0.13%) Java RMI
10 3 (0.13%) X-Windows
10 3 (0.13%) XSL
10 3 (0.13%) JSP
11 2 (0.090%) EDI
11 2 (0.090%) HTML5
12 1 (0.045%) jQuery
12 1 (0.045%) Middleware
12 1 (0.045%) SAP Basis
Miscellaneous
1 191 (8.58%) Blackberry
2 118 (5.30%) Analytical Skills
3 93 (4.18%) Computer Science
4 65 (2.92%) iPhone
5 57 (2.56%) Video Conferencing
6 48 (2.16%) Fat Client
6 48 (2.16%) Thin Client
7 43 (1.93%) Management Information System
7 43 (1.93%) iPad
8 39 (1.75%) Data Centre
9 32 (1.44%) Hedge funds
10 28 (1.26%) Mathematics
10 28 (1.26%) EPoS
11 25 (1.12%) NHS
12 20 (0.90%) Statistics
12 20 (0.90%) User Experience
13 12 (0.54%) Smartphone
13 12 (0.54%) Clustering
13 12 (0.54%) Client/Server
14 11 (0.49%) Foreign Exchange (FX)
Operating Systems
1 1651 (74.14%) Windows
2 661 (29.68%) Windows 7
3 578 (25.95%) Windows Server 2008
4 385 (17.29%) Windows Server 2012
5 383 (17.20%) Windows 8
6 284 (12.75%) Windows XP
7 262 (11.76%) Windows Server 2003
8 201 (9.03%) Linux
9 108 (4.85%) Android
10 92 (4.13%) Windows Vista
11 89 (4.00%) Mac OS X
12 86 (3.86%) Apple iOS
13 36 (1.62%) CentOS
13 36 (1.62%) Red Hat Enterprise Linux
14 28 (1.26%) Mac OS
15 25 (1.12%) Windows 2000 Server
15 25 (1.12%) Ubuntu
16 23 (1.03%) UNIX
17 21 (0.94%) Debian
18 11 (0.49%) Windows Phone
Processes & Methodologies
1 384 (17.24%) ITIL
2 101 (4.54%) Service Delivery
3 84 (3.77%) Incident Management
4 75 (3.37%) Service Management
5 64 (2.87%) Time Management
6 61 (2.74%) CRM
7 54 (2.42%) ERP
8 53 (2.38%) Disaster Recovery
9 52 (2.33%) Line Management
10 49 (2.20%) Problem Management
11 47 (2.11%) Change Management
12 45 (2.02%) Project Management
13 41 (1.84%) Mentoring
14 40 (1.80%) Asset Management
15 37 (1.66%) Configuration Management
16 30 (1.35%) Kalman Filter
16 30 (1.35%) Network Management
17 26 (1.17%) Migration
18 24 (1.08%) Document Management
18 24 (1.08%) Information Security
Programming Languages
1 251 (11.27%) SQL
2 70 (3.14%) PowerShell
3 36 (1.62%) C
4 35 (1.57%) C#
5 27 (1.21%) Perl
6 25 (1.12%) VB
7 19 (0.85%) Java
8 16 (0.72%) T-SQL
9 15 (0.67%) VBA
10 14 (0.63%) PHP
11 11 (0.49%) VBScript
11 11 (0.49%) JavaScript
11 11 (0.49%) Python
12 7 (0.31%) PL/SQL
12 7 (0.31%) Bash Shell
13 5 (0.22%) VB.NET
14 4 (0.18%) C++
15 2 (0.090%) Apex Code
16 1 (0.045%) Shell Script
16 1 (0.045%) VB6
Qualifications
1 280 (12.57%) Degree
2 244 (10.96%) Microsoft Certification
3 126 (5.66%) MCP
4 123 (5.52%) MCSE
5 93 (4.18%) MCSA
6 82 (3.68%) MCITP
7 68 (3.05%) Cisco Certification
8 65 (2.92%) CCNA
9 57 (2.56%) A+ Certification
10 43 (1.93%) Network+ Certification
11 37 (1.66%) Security Cleared
11 37 (1.66%) ITIL Certification
12 36 (1.62%) MCTS
13 27 (1.21%) VMware Certified Professional (VCP)
14 23 (1.03%) PhD
15 20 (0.90%) SC Cleared
16 18 (0.81%) Citrix Certification
17 17 (0.76%) ITIL Foundation Certificate
18 16 (0.72%) CCA
19 14 (0.63%) HND
Quality Assurance & Compliance
1 224 (10.06%) SLA
2 21 (0.94%) ISO/IEC 27001
3 15 (0.67%) QA
4 5 (0.22%) PCI DSS
5 4 (0.18%) Sarbanes-Oxley
5 4 (0.18%) 21 CFR Part 11
5 4 (0.18%) GMP
6 3 (0.13%) HL7
7 2 (0.090%) DICOM
7 2 (0.090%) ISO 9001
System Software
1 1140 (51.19%) Active Directory
2 417 (18.72%) VMware Infrastructure
3 235 (10.55%) Hyper-V
4 81 (3.64%) vSphere
5 73 (3.28%) XenApp
6 53 (2.38%) VMware ESX
7 45 (2.02%) Terminal Services
8 38 (1.71%) VMware Workstation
9 22 (0.99%) VMware ESXi
10 21 (0.94%) XenDesktop
11 19 (0.85%) VMware Server
12 15 (0.67%) IMail Server
13 13 (0.58%) XenServer
14 8 (0.36%) Terminal Server
15 6 (0.27%) Firmware
15 6 (0.27%) vCloud
16 4 (0.18%) Microsoft Virtual Server
16 4 (0.18%) Citrix Presentation Server
17 3 (0.13%) iptables
18 2 (0.090%) KVM
Systems Management
1 85 (3.82%) SCCM
2 57 (2.56%) Backup Exec
3 23 (1.03%) WSUS
4 19 (0.85%) Norton AntiVirus
5 14 (0.63%) SCOM
6 10 (0.45%) Symantec Endpoint Protection
7 6 (0.27%) HP SIM
7 6 (0.27%) Casper Suite
7 6 (0.27%) HP Data Protector
7 6 (0.27%) HP NNM
7 6 (0.27%) Nagios
7 6 (0.27%) ARCserve
8 5 (0.22%) SCVMM
8 5 (0.22%) FortiGate
9 4 (0.18%) Graphite
10 3 (0.13%) McAfee ePO
10 3 (0.13%) Opsview
10 3 (0.13%) ZABBIX
10 3 (0.13%) NetBackup
11 1 (0.045%) Tivoli Storage Manager
Vendors
1 1078 (48.41%) Microsoft
2 587 (26.36%) VMware
3 352 (15.81%) Citrix
4 211 (9.47%) Cisco
5 135 (6.06%) HP
6 105 (4.71%) Apple
7 76 (3.41%) Dell
8 66 (2.96%) Symantec
9 61 (2.74%) Avaya
10 49 (2.20%) Red Hat
11 35 (1.57%) Veeam
12 31 (1.39%) Google
13 30 (1.35%) Bloomberg
13 30 (1.35%) Oracle
14 29 (1.30%) Adobe
15 28 (1.26%) Lotus
16 25 (1.12%) Sophos
17 24 (1.08%) Mitel
18 23 (1.03%) Polycom
19 22 (0.99%) IBM
Bognor Regis, West Sussex
Class Technology Solutions Ltd
Salary: From £25,000 to £32,000 per annum
Posted: 1 hour ago
Aylesbury, Buckinghamshire
RecruitmentRevolution.com Limited
Salary: From £25,000 to £27,000 per annum
Posted: 2 days ago
Godalming, Surrey
Step Ahead Recruitment
Salary: £43k per year
Posted: 2 days ago
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Pension, Holiday
Posted: 2 days ago
Harlow, Essex
Hays Finance Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
Gloucestershire
Sanderson
Salary: £29000 per annum + 20%
Posted: 2 days ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Chester, Cheshire
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Herefordshire
Explore Recruitment Solutions
Salary: £26000 per annum
Posted: 2 days ago
City, London
Senitor Associates
Salary: £18000 - £22000 per annum + benefits
Posted: 2 days ago
Chester, Cheshire
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Eastbourne, East Sussex
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Sheffield, Yorkshire
Access Computer Consulting Plc
Posted: 2 days ago
Haywards Heath, West Sussex
Circle Recruitment
Salary: £22000 - £28000 per annum
Posted: 2 days ago
Sheffield, Yorkshire
Access Computer Consulting Plc
Posted: 2 days ago
Coventry, West Midlands (County)
Senitor Associates
Salary: £22000 - £24000 per annum + Benefits + Great Company
Posted: 2 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £24500.00 per annum + benefits
Posted: 2 days ago
Bury St. Edmunds, Suffolk
I4 Recruitment
Salary: £20k - 25k per year + Benefits
Posted: 2 days ago
Warrington, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £23000 per annum
Posted: 2 days ago