The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 248 296 354
Rank change year-on-year
+48 +58
Permanent jobs requiring an IT Support 1213 961 762
As % of all permanent IT jobs located in England 1.15% 0.94% 0.70%
As % of the Job Titles category 1.22% 0.99% 0.73%
Number of salaries quoted 1060 827 696
Average salary £26,000 £25,500 £26,635
Average salary % change year-on-year
+1.96% -4.26%
90% offered a salary of more than £19,000 £18,675 £19,000
10% offered a salary of more than £38,000 £40,000 £40,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 19 December 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +104 487 £29,500 +2.16% 56
South East +9 269 £25,000 - 46
East of England -22 113 £26,000 +11.82% 17
North West +7 84 £22,000 -2.22% 19
Yorkshire +20 82 £22,000 -2.22% 8
South West +3 72 £21,500 -12.24% 16
West Midlands -1 55 £24,500 +8.88% 12
East Midlands +13 46 £23,500 +11.90% 8
North East -13 4 £27,500 +7.84% 1
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1836 (78.19%) Windows
2 1258 (53.58%) Active Directory
3 1161 (49.45%) Microsoft
4 775 (33.01%) Windows 7
5 765 (32.58%) MS Office
6 753 (32.07%) MS Excel
7 678 (28.88%) Windows Server 2008
8 677 (28.83%) MS Exchange
9 622 (26.49%) VMware
10 488 (20.78%) ITIL
11 434 (18.48%) Windows XP
12 409 (17.42%) Windows Server 2003
13 405 (17.25%) Citrix
14 395 (16.82%) TCP/IP
15 394 (16.78%) VMware Infrastructure
16 368 (15.67%) DNS
17 367 (15.63%) Windows Server 2012
18 352 (14.99%) Firewall
19 331 (14.10%) Microsoft Certification
20 315 (13.42%) Windows 8
21 306 (13.03%) Degree
22 300 (12.78%) Cisco
23 299 (12.73%) Finance
24 294 (12.52%) DHCP
25 282 (12.01%) WAN
25 282 (12.01%) LAN
26 273 (11.63%) SQL
27 266 (11.33%) VPN
28 240 (10.22%) Exchange Server 2010
29 227 (9.67%) SQL Server

IT Support
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 677 (28.83%) MS Exchange
2 240 (10.22%) Exchange Server 2010
3 145 (6.18%) Exchange Server 2007
4 107 (4.56%) SharePoint
5 94 (4.00%) Exchange Server 2013
6 75 (3.19%) Exchange Server 2003
7 67 (2.85%) IIS
8 66 (2.81%) Lync
9 56 (2.39%) Blackberry Enterprise Server
10 39 (1.66%) IBM Notes
11 24 (1.02%) Apache
12 13 (0.55%) Tomcat
13 11 (0.47%) SharePoint 2013
14 10 (0.43%) WorkSite
15 8 (0.34%) CMS
16 7 (0.30%) Lotus Domino
17 6 (0.26%) Confluence
18 5 (0.21%) SharePoint 2010
18 5 (0.21%) GroupWise
19 3 (0.13%) MS Project Server
Applications
1 765 (32.58%) MS Office
2 753 (32.07%) MS Excel
3 43 (1.83%) MS PowerPoint
4 7 (0.30%) AutoCAD
5 6 (0.26%) MS Visio
6 5 (0.21%) Photoshop
7 4 (0.17%) MS Project
7 4 (0.17%) Spreadsheet
8 3 (0.13%) Adobe Creative Suite
9 2 (0.085%) S-PLUS
10 1 (0.043%) Acrobat
Business Applications
1 7 (0.30%) Dynamics NAV
1 7 (0.30%) Visualfiles
1 7 (0.30%) Google Analytics
2 6 (0.26%) Dynamics CRM
3 5 (0.21%) Line 500
4 4 (0.17%) SAP ERP
5 3 (0.13%) SAP Business One
5 3 (0.13%) Dynamics AX
5 3 (0.13%) Sage 200
6 2 (0.085%) Sage 50
6 2 (0.085%) ResourceLink
7 1 (0.043%) GoldMine
7 1 (0.043%) SAP Oil and Gas
7 1 (0.043%) Remedy ITSM
7 1 (0.043%) Dynamics GP
7 1 (0.043%) Misys Midas
7 1 (0.043%) Pegasus Opera
7 1 (0.043%) Oracle EBS
7 1 (0.043%) Summit
7 1 (0.043%) Cognos TM1
Cloud Services
1 102 (4.34%) Office 365
2 19 (0.81%) Google Apps
3 12 (0.51%) Amazon AWS
4 7 (0.30%) SaaS
5 6 (0.26%) Cloud Computing
5 6 (0.26%) Microsoft Azure
6 2 (0.085%) Route 53
6 2 (0.085%) Amazon ELB
Communications & Networking
1 395 (16.82%) TCP/IP
2 368 (15.67%) DNS
3 352 (14.99%) Firewall
4 294 (12.52%) DHCP
5 282 (12.01%) WAN
5 282 (12.01%) LAN
6 266 (11.33%) VPN
7 159 (6.77%) Internet
8 143 (6.09%) VoIP
9 130 (5.54%) SAN
10 106 (4.51%) Wireless
11 54 (2.30%) Intranet
12 48 (2.04%) Wi-Fi
13 45 (1.92%) VLAN
14 35 (1.49%) ADSL
15 30 (1.28%) IP Telephony
16 29 (1.24%) iSCSI
16 29 (1.24%) SMTP
17 27 (1.15%) Cisco ASA
17 27 (1.15%) Cisco IOS
Database & Business Intelligence
1 227 (9.67%) SQL Server
2 39 (1.66%) SQL Server 2008
3 22 (0.94%) SQL Server 2005
3 22 (0.94%) Crystal Reports
4 21 (0.89%) SQL Server 2012
5 20 (0.85%) Relational Database
6 17 (0.72%) MySQL
7 16 (0.68%) MS Access
8 12 (0.51%) SQL Server Reporting Services
9 5 (0.21%) Oracle Database
10 4 (0.17%) Oracle Reports
10 4 (0.17%) SAP BW
10 4 (0.17%) SQL Server Integration Services
11 3 (0.13%) Oracle Discoverer
12 2 (0.085%) MarkLogic
12 2 (0.085%) Cognos Impromptu
13 1 (0.043%) SQL Server 2000
13 1 (0.043%) FileMaker
13 1 (0.043%) PostgreSQL
13 1 (0.043%) Text Mining
Development Applications
1 9 (0.38%) JIRA
2 5 (0.21%) Visual Studio
3 2 (0.085%) Atlassian Bamboo
3 2 (0.085%) SQL Server Management Studio (SSMS)
4 1 (0.043%) Team Foundation Server
4 1 (0.043%) Toad
4 1 (0.043%) Dreamweaver
4 1 (0.043%) MSI
General
1 299 (12.73%) Finance
2 77 (3.28%) Telecoms
3 70 (2.98%) Retail
4 69 (2.94%) Legal
5 51 (2.17%) Banking
6 49 (2.09%) Financial Institution
7 41 (1.75%) Law
8 33 (1.41%) Manufacturing
9 31 (1.32%) Marketing
10 25 (1.06%) Back Office
11 24 (1.02%) Advertising
12 20 (0.85%) Front Office
13 14 (0.60%) German Language
14 13 (0.55%) French Language
14 13 (0.55%) Pharmaceutical
15 12 (0.51%) Publishing
16 11 (0.47%) Aerospace
17 8 (0.34%) Games
17 8 (0.34%) Italian Language
18 6 (0.26%) Billing
Libraries, Frameworks & Software Standards
1 30 (1.28%) Software Packaging
2 28 (1.19%) HTML
3 21 (0.89%) .NET
4 20 (0.85%) XML
5 16 (0.68%) CSS
5 16 (0.68%) Web Services
6 10 (0.43%) LAMP
7 9 (0.38%) Middleware
8 6 (0.26%) ASP.NET
9 4 (0.17%) COM
9 4 (0.17%) JSP
9 4 (0.17%) X-Windows
9 4 (0.17%) WebCenter
10 3 (0.13%) JSON
10 3 (0.13%) XSLT
11 2 (0.085%) J2EE
11 2 (0.085%) JCE
11 2 (0.085%) EDIFACT
11 2 (0.085%) WSDL
11 2 (0.085%) ASP.NET Web Forms
Miscellaneous
1 182 (7.75%) Blackberry
2 125 (5.32%) Computer Science
3 99 (4.22%) Analytical Skills
4 63 (2.68%) iPhone
5 60 (2.56%) Management Information System
6 51 (2.17%) Hedge funds
7 42 (1.79%) Fat Client
7 42 (1.79%) Thin Client
8 37 (1.58%) EPoS
9 29 (1.24%) Mathematics
10 25 (1.06%) Video Conferencing
11 24 (1.02%) iPad
12 21 (0.89%) Smartphone
13 11 (0.47%) PDA
13 11 (0.47%) User Experience
14 9 (0.38%) Streaming Media
14 9 (0.38%) Client/Server
15 8 (0.34%) Robotics
16 7 (0.30%) Replication
17 6 (0.26%) PKI
Operating Systems
1 1836 (78.19%) Windows
2 775 (33.01%) Windows 7
3 678 (28.88%) Windows Server 2008
4 434 (18.48%) Windows XP
5 409 (17.42%) Windows Server 2003
6 367 (15.63%) Windows Server 2012
7 315 (13.42%) Windows 8
8 227 (9.67%) Linux
9 105 (4.47%) Windows Vista
10 85 (3.62%) Mac OS X
11 84 (3.58%) Android
12 66 (2.81%) UNIX
13 41 (1.75%) Apple iOS
14 39 (1.66%) Mac OS
15 20 (0.85%) CentOS
16 19 (0.81%) Solaris
17 18 (0.77%) Windows 2000 Server
18 14 (0.60%) Red Hat Enterprise Linux
18 14 (0.60%) Windows 2000
19 13 (0.55%) Ubuntu
Processes & Methodologies
1 488 (20.78%) ITIL
2 125 (5.32%) Service Delivery
3 95 (4.05%) Disaster Recovery
4 79 (3.36%) Service Management
5 62 (2.64%) Asset Management
6 60 (2.56%) CRM
7 56 (2.39%) Incident Management
8 48 (2.04%) ERP
9 46 (1.96%) Change Management
10 44 (1.87%) Project Management
11 41 (1.75%) Time Management
12 36 (1.53%) Mentoring
12 36 (1.53%) Problem Management
13 35 (1.49%) Continuous Improvement
14 34 (1.45%) Migration
15 31 (1.32%) Root Cause Analysis
16 25 (1.06%) Data Protection
17 23 (0.98%) Boundary Protection
18 22 (0.94%) Performance Management
18 22 (0.94%) Investment Management
Programming Languages
1 273 (11.63%) SQL
2 85 (3.62%) PowerShell
3 46 (1.96%) Perl
4 32 (1.36%) C
5 24 (1.02%) VB
6 22 (0.94%) Python
6 22 (0.94%) Java
7 20 (0.85%) PHP
8 19 (0.81%) VBA
9 16 (0.68%) VBScript
10 13 (0.55%) Shell Script
11 12 (0.51%) T-SQL
11 12 (0.51%) JavaScript
12 11 (0.47%) C#
13 8 (0.34%) PL/SQL
14 5 (0.21%) Bash Shell
15 2 (0.085%) R
15 2 (0.085%) VB.NET
16 1 (0.043%) RPG
16 1 (0.043%) C++
Qualifications
1 331 (14.10%) Microsoft Certification
2 306 (13.03%) Degree
3 210 (8.94%) MCSE
4 193 (8.22%) MCP
5 114 (4.86%) MCSA
6 113 (4.81%) Cisco Certification
6 113 (4.81%) MCITP
7 88 (3.75%) CCNA
8 75 (3.19%) MCTS
9 55 (2.34%) ITIL Certification
10 45 (1.92%) VMware Certified Professional (VCP)
11 37 (1.58%) CCA
11 37 (1.58%) Citrix Certification
12 33 (1.41%) Security Cleared
13 32 (1.36%) ITIL Foundation Certificate
14 30 (1.28%) A+ Certification
15 24 (1.02%) SC Cleared
16 20 (0.85%) HND
17 19 (0.81%) PhD
18 18 (0.77%) CCNP
Quality Assurance & Compliance
1 186 (7.92%) SLA
2 14 (0.60%) QA
3 12 (0.51%) ISO/IEC 27001
4 10 (0.43%) ISO 9001
5 7 (0.30%) COBIT
5 7 (0.30%) HL7
6 6 (0.26%) Sarbanes-Oxley
7 5 (0.21%) DICOM
8 4 (0.17%) BS7799
9 1 (0.043%) GxP
9 1 (0.043%) GAMP
9 1 (0.043%) ISO 9000
9 1 (0.043%) PCI DSS
System Software
1 1258 (53.58%) Active Directory
2 394 (16.78%) VMware Infrastructure
3 209 (8.90%) Hyper-V
4 83 (3.53%) XenApp
5 68 (2.90%) VMware ESX
6 54 (2.30%) vSphere
7 32 (1.36%) VMware ESXi
7 32 (1.36%) VMware Workstation
8 31 (1.32%) XenDesktop
9 29 (1.24%) Terminal Services
10 17 (0.72%) IMail Server
11 15 (0.64%) VMware Server
12 14 (0.60%) Microsoft App-V
13 12 (0.51%) MetaFrame
13 12 (0.51%) Microsoft Virtual Server
14 9 (0.38%) Terminal Server
15 6 (0.26%) XenServer
16 3 (0.13%) BlackBerry Internet Service
16 3 (0.13%) Xen
17 1 (0.043%) Firmware
Systems Management
1 72 (3.07%) SCCM
2 66 (2.81%) Backup Exec
3 30 (1.28%) WSUS
4 23 (0.98%) Norton AntiVirus
5 15 (0.64%) NetBackup
6 11 (0.47%) SCOM
7 8 (0.34%) McAfee ePO
8 7 (0.30%) HP SIM
8 7 (0.30%) HP NNM
8 7 (0.30%) HP Data Protector
9 5 (0.21%) Nagios
9 5 (0.21%) Cisco UCCX
9 5 (0.21%) Cisco CUCM
9 5 (0.21%) FortiGate
9 5 (0.21%) Symantec Endpoint Protection
10 3 (0.13%) Zenoss
11 2 (0.085%) Tivoli
11 2 (0.085%) Tivoli Storage Manager
11 2 (0.085%) SCOrch
11 2 (0.085%) Casper Suite
Vendors
1 1161 (49.45%) Microsoft
2 622 (26.49%) VMware
3 405 (17.25%) Citrix
4 300 (12.78%) Cisco
5 165 (7.03%) Apple
6 105 (4.47%) HP
7 97 (4.13%) Symantec
8 54 (2.30%) Dell
9 47 (2.00%) Avaya
10 39 (1.66%) NetApp
10 39 (1.66%) Lotus
11 37 (1.58%) Oracle
12 36 (1.53%) Google
13 35 (1.49%) Bloomberg
14 34 (1.45%) EMC
15 33 (1.41%) Mitel
16 31 (1.32%) Juniper
17 29 (1.24%) Red Hat
18 27 (1.15%) SonicWALL
19 24 (1.02%) LANDesk
Preston, Lancashire
PNG Recruitment Solutions
Salary: From £17,000 to £19,000 per annum
Posted: 3 hours ago
Oxford, Oxfordshire
Connectus
Salary: £25000 - £28500 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Bell Educational Services
Posted: Yesterday
Reading, Berkshire
Joseph Harry Ltd
Salary: £30000 - £38000 per annum + + 10% Pension + Bonus
Posted: Yesterday
Manchester, Lancashire
Harvey Nash plc
Salary: £25000 - £32000 per annum
Posted: Yesterday
Burton-On-Trent, Staffordshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum
Posted: 2 days ago
London
Ashdown IT
Salary: £35000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Pure Resourcing Solutions
Salary: Circa £20,000pa
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
London
Oho Group Ltd.
Salary: £25000 - £35000 per annum, Benefits EXCELLENT BENEFITS PACKAGE
Posted: 2 days ago
Basildon, Essex
Senitor Associates
Salary: £16000 - £20000 per annum + benefits
Posted: 2 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 2 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £18000 per annum
Posted: 2 days ago
London
Learning4You
Salary: From £21,000 to £28,000 per annum
Posted: 2 days ago
Reading, Berkshire
Austin Fraser
Salary: £18000 - £28000 per annum + training, bonuses
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £17000.00 - £20000.00 per annum
Posted: 2 days ago
London
ReThink Recruitment
Salary: £32000 - £38000 per annum
Posted: 2 days ago
Midlands
Capita ITPS
Salary: £24000 - £26000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Capita ITPS
Salary: £26000 per annum
Posted: 2 days ago
Chessington, Surrey
Ashdown IT
Salary: £25000 per annum
Posted: 2 days ago