The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 261 329 345
Rank change year-on-year
+68 +16
Permanent jobs requiring an IT Support 1169 764 814
As % of all permanent IT jobs located in England 1.08% 0.77% 0.74%
As % of the Job Titles category 1.14% 0.81% 0.77%
Number of salaries quoted 1023 686 695
Average salary £25,500 £25,000 £27,500
Average salary % change year-on-year
+2.00% -9.09%
90% offered a salary of more than £20,000 £19,000 £20,000
10% offered a salary of more than £37,500 £40,000 £40,000
UK excluding London average salary £24,750 £23,500 £26,000
% change year-on-year
+5.31% -9.61%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102569 93780 105055
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 83761 78507 90409
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 29 August 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +113 384 £29,000 +5.45% 38
South East +30 324 £25,000 +4.16% 38
East of England -17 103 £26,000 +15.55% 17
Yorkshire +10 92 £23,500 +17.50% 10
South West +27 88 £22,250 +11.25% 19
North West +20 83 £23,500 -2.00% 14
West Midlands -8 52 £25,000 -2.91% 6
East Midlands -6 40 £24,750 -17.50% 6
North East -1 5 £25,500 +21.42% 3
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1672 (76.00%) Windows
2 1117 (50.77%) Microsoft
3 1096 (49.82%) Active Directory
4 788 (35.82%) MS Office
5 713 (32.41%) Windows 7
6 680 (30.91%) MS Excel
7 646 (29.36%) MS Exchange
8 638 (29.00%) Windows Server 2008
9 547 (24.86%) VMware
10 431 (19.59%) Windows XP
11 403 (18.32%) ITIL
12 385 (17.50%) Windows Server 2003
13 362 (16.45%) VMware Infrastructure
14 338 (15.36%) TCP/IP
15 326 (14.82%) Citrix
16 322 (14.64%) Firewall
17 313 (14.23%) SQL
18 311 (14.14%) Microsoft Certification
19 305 (13.86%) DNS
20 285 (12.95%) Windows Server 2012
21 283 (12.86%) Cisco
22 273 (12.41%) SQL Server
23 265 (12.05%) Degree
24 237 (10.77%) Windows 8
24 237 (10.77%) DHCP
25 234 (10.64%) Finance
26 230 (10.45%) Exchange Server 2010
27 227 (10.32%) Linux
28 224 (10.18%) LAN
29 220 (10.00%) VPN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 646 (29.36%) MS Exchange
2 230 (10.45%) Exchange Server 2010
3 147 (6.68%) SharePoint
4 129 (5.86%) Exchange Server 2007
5 94 (4.27%) IIS
6 78 (3.55%) Exchange Server 2013
7 70 (3.18%) Lync
8 58 (2.64%) Exchange Server 2003
9 51 (2.32%) Blackberry Enterprise Server
10 25 (1.14%) IBM Notes
11 23 (1.05%) SharePoint 2013
12 11 (0.50%) SharePoint 2010
12 11 (0.50%) WorkSite
12 11 (0.50%) SharePoint Server
12 11 (0.50%) Apache
13 9 (0.41%) GroupWise
14 7 (0.32%) Office Communications Server
14 7 (0.32%) Tomcat
15 6 (0.27%) CMS
16 5 (0.23%) Confluence
Applications
1 788 (35.82%) MS Office
2 680 (30.91%) MS Excel
3 34 (1.55%) MS PowerPoint
4 11 (0.50%) MS Visio
5 4 (0.18%) AutoCAD
6 3 (0.14%) S-PLUS
6 3 (0.14%) MS Project
6 3 (0.14%) Acrobat
7 2 (0.091%) Photoshop
8 1 (0.045%) Spreadsheet
Business Applications
1 13 (0.59%) Dynamics CRM
2 9 (0.41%) Dynamics AX
2 9 (0.41%) Dynamics NAV
3 6 (0.27%) Line 500
4 5 (0.23%) Google Analytics
4 5 (0.23%) Movex
4 5 (0.23%) Sage 200
5 4 (0.18%) SAP Business One
6 3 (0.14%) IntelliMatch
6 3 (0.14%) Dynamics GP
6 3 (0.14%) Bond Adapt
6 3 (0.14%) Visualfiles
7 2 (0.091%) Magento
7 2 (0.091%) Cognos TM1
8 1 (0.045%) Exchequer
8 1 (0.045%) Global One
8 1 (0.045%) Summit
8 1 (0.045%) Misys Midas
8 1 (0.045%) 3000 Xtra
8 1 (0.045%) SAP Oil and Gas
Cloud Services
1 106 (4.82%) Office 365
2 16 (0.73%) Microsoft Azure
3 15 (0.68%) SaaS
4 14 (0.64%) Amazon AWS
5 8 (0.36%) Google Apps
6 6 (0.27%) Cloud Computing
7 2 (0.091%) Route 53
7 2 (0.091%) Amazon ELB
8 1 (0.045%) PaaS
8 1 (0.045%) Amazon EC2
Communications & Networking
1 338 (15.36%) TCP/IP
2 322 (14.64%) Firewall
3 305 (13.86%) DNS
4 237 (10.77%) DHCP
5 224 (10.18%) LAN
6 220 (10.00%) VPN
7 201 (9.14%) WAN
8 127 (5.77%) SAN
9 117 (5.32%) VoIP
10 113 (5.14%) Internet
11 84 (3.82%) Wireless
12 39 (1.77%) NAS
13 37 (1.68%) Wi-Fi
14 34 (1.55%) iSCSI
15 32 (1.45%) VLAN
16 28 (1.27%) Intranet
17 26 (1.18%) ADSL
18 23 (1.05%) Ethernet
19 22 (1.00%) Cisco ASA
20 20 (0.91%) Network Security
Database & Business Intelligence
1 273 (12.41%) SQL Server
2 50 (2.27%) SQL Server 2008
3 31 (1.41%) SQL Server 2005
4 28 (1.27%) Crystal Reports
5 23 (1.05%) SQL Server 2012
6 16 (0.73%) MS Access
7 15 (0.68%) MySQL
7 15 (0.68%) Relational Database
8 9 (0.41%) SQL Server Reporting Services
9 8 (0.36%) PostgreSQL
10 5 (0.23%) Oracle Database
11 4 (0.18%) MaxDB
11 4 (0.18%) Oracle Reports
11 4 (0.18%) DB2
12 3 (0.14%) SQL Server 2000
13 2 (0.091%) FileMaker
13 2 (0.091%) RDBMS
13 2 (0.091%) BusinessObjects
13 2 (0.091%) MarkLogic
14 1 (0.045%) Big Data
Development Applications
1 14 (0.64%) Visual Studio
2 8 (0.36%) JIRA
3 4 (0.18%) SQL Server Management Studio (SSMS)
4 2 (0.091%) LabVIEW
5 1 (0.045%) Toad
5 1 (0.045%) Dreamweaver
General
1 234 (10.64%) Finance
2 88 (4.00%) Retail
3 78 (3.55%) Telecoms
4 58 (2.64%) Legal
5 46 (2.09%) Advertising
6 42 (1.91%) Law
7 37 (1.68%) Marketing
8 32 (1.45%) Banking
9 27 (1.23%) Back Office
10 24 (1.09%) Manufacturing
11 22 (1.00%) Financial Institution
11 22 (1.00%) French Language
12 18 (0.82%) German Language
13 16 (0.73%) Italian Language
14 13 (0.59%) Spanish Language
15 11 (0.50%) Front Office
16 8 (0.36%) Pharmaceutical
16 8 (0.36%) Aerospace
17 6 (0.27%) Publishing
18 5 (0.23%) Games
Libraries, Frameworks & Software Standards
1 39 (1.77%) Software Packaging
2 33 (1.50%) HTML
3 28 (1.27%) .NET
4 24 (1.09%) XML
5 21 (0.95%) Web Services
6 18 (0.82%) CSS
7 17 (0.77%) LAMP
8 12 (0.55%) COM
9 9 (0.41%) ASP.NET
9 9 (0.41%) Middleware
10 8 (0.36%) XSLT
11 4 (0.18%) WSDL
11 4 (0.18%) JSP
11 4 (0.18%) SAP Basis
11 4 (0.18%) WebCenter
12 2 (0.091%) ASP.NET Web Forms
12 2 (0.091%) ATL
12 2 (0.091%) J2EE
12 2 (0.091%) Hibernate
12 2 (0.091%) XSL
Miscellaneous
1 160 (7.27%) Blackberry
2 89 (4.05%) Computer Science
3 67 (3.05%) iPhone
4 40 (1.82%) Hedge funds
4 40 (1.82%) Management Information System
5 39 (1.77%) EPoS
6 26 (1.18%) Video Conferencing
7 22 (1.00%) iPad
7 22 (1.00%) PDA
8 21 (0.95%) Client/Server
8 21 (0.95%) Thin Client
8 21 (0.95%) Fat Client
9 20 (0.91%) Mathematics
10 19 (0.86%) Clustering
11 16 (0.73%) Replication
12 11 (0.50%) Statistics
12 11 (0.50%) Kindle
13 9 (0.41%) Open Source
13 9 (0.41%) Smartphone
14 7 (0.32%) Streaming Media
Operating Systems
1 1672 (76.00%) Windows
2 713 (32.41%) Windows 7
3 638 (29.00%) Windows Server 2008
4 431 (19.59%) Windows XP
5 385 (17.50%) Windows Server 2003
6 285 (12.95%) Windows Server 2012
7 237 (10.77%) Windows 8
8 227 (10.32%) Linux
9 94 (4.27%) Mac OS X
10 75 (3.41%) Windows Vista
11 53 (2.41%) Android
12 47 (2.14%) Mac OS
13 42 (1.91%) UNIX
14 39 (1.77%) Apple iOS
15 22 (1.00%) Windows 2000 Server
16 16 (0.73%) Solaris
17 14 (0.64%) CentOS
18 13 (0.59%) Ubuntu
19 11 (0.50%) Windows 2000
20 10 (0.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 403 (18.32%) ITIL
2 100 (4.55%) Service Delivery
3 98 (4.45%) Disaster Recovery
4 75 (3.41%) Service Management
5 74 (3.36%) CRM
6 66 (3.00%) Incident Management
7 60 (2.73%) Asset Management
8 57 (2.59%) Change Management
9 48 (2.18%) Time Management
10 46 (2.09%) ERP
11 42 (1.91%) Project Management
12 34 (1.55%) Problem Management
13 28 (1.27%) Continuous Improvement
14 27 (1.23%) Document Management
15 26 (1.18%) E-Commerce
15 26 (1.18%) Change Control
16 23 (1.05%) Mobile Device Management
17 22 (1.00%) Root Cause Analysis
18 21 (0.95%) Configuration Management
19 20 (0.91%) Kalman Filter
Programming Languages
1 313 (14.23%) SQL
2 64 (2.91%) PowerShell
3 44 (2.00%) Perl
4 34 (1.55%) JavaScript
5 31 (1.41%) Java
6 30 (1.36%) C
7 28 (1.27%) Python
8 25 (1.14%) VB
9 20 (0.91%) PHP
10 15 (0.68%) Bash Shell
11 13 (0.59%) C#
11 13 (0.59%) Shell Script
12 10 (0.45%) VBScript
13 9 (0.41%) PL/SQL
14 8 (0.36%) T-SQL
14 8 (0.36%) VBA
15 5 (0.23%) VB.NET
16 4 (0.18%) ABAP
16 4 (0.18%) C++
17 3 (0.14%) Ruby
Qualifications
1 311 (14.14%) Microsoft Certification
2 265 (12.05%) Degree
3 193 (8.77%) MCSE
4 127 (5.77%) MCP
5 117 (5.32%) Cisco Certification
6 96 (4.36%) MCITP
7 95 (4.32%) MCSA
8 92 (4.18%) CCNA
9 65 (2.95%) ITIL Certification
10 50 (2.27%) Security Cleared
11 47 (2.14%) MCTS
12 34 (1.55%) SC Cleared
13 28 (1.27%) VMware Certified Professional (VCP)
14 23 (1.05%) A+ Certification
14 23 (1.05%) PhD
15 20 (0.91%) CCA
15 20 (0.91%) Citrix Certification
16 16 (0.73%) HND
17 14 (0.64%) MCDST
17 14 (0.64%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 186 (8.45%) SLA
2 14 (0.64%) QA
3 12 (0.55%) ISO 9001
4 10 (0.45%) HL7
5 6 (0.27%) DICOM
5 6 (0.27%) Sarbanes-Oxley
6 5 (0.23%) COBIT
7 4 (0.18%) ISO/IEC 27001
8 2 (0.091%) JSP 440
9 1 (0.045%) PCI DSS
9 1 (0.045%) BS7799
System Software
1 1096 (49.82%) Active Directory
2 362 (16.45%) VMware Infrastructure
3 198 (9.00%) Hyper-V
4 95 (4.32%) VMware ESX
5 62 (2.82%) XenApp
6 51 (2.32%) vSphere
7 36 (1.64%) Terminal Services
8 35 (1.59%) VMware ESXi
9 32 (1.45%) VMware Workstation
10 21 (0.95%) XenDesktop
11 14 (0.64%) Xen
12 12 (0.55%) Terminal Server
13 9 (0.41%) Microsoft Virtual Server
14 8 (0.36%) Samba
14 8 (0.36%) NFS
14 8 (0.36%) GPFS
14 8 (0.36%) XenServer
15 7 (0.32%) UAG
15 7 (0.32%) IMail Server
16 5 (0.23%) VMware Server
Systems Management
1 71 (3.23%) SCCM
2 62 (2.82%) Backup Exec
3 36 (1.64%) WSUS
4 21 (0.95%) NetBackup
5 20 (0.91%) Norton AntiVirus
6 10 (0.45%) SCOM
7 9 (0.41%) Nagios
8 8 (0.36%) DameWare
8 8 (0.36%) Bcfg2
9 7 (0.32%) Symantec Enterprise Vault
10 4 (0.18%) Cisco UCCX
10 4 (0.18%) Cisco CUCM
10 4 (0.18%) ZENworks
11 3 (0.14%) Systems Management Server (SMS)
12 2 (0.091%) ARCserve
12 2 (0.091%) CA Wily
12 2 (0.091%) HP SIM
12 2 (0.091%) CA Spectrum
12 2 (0.091%) Opsview
13 1 (0.045%) Symantec Endpoint Protection
Vendors
1 1117 (50.77%) Microsoft
2 547 (24.86%) VMware
3 326 (14.82%) Citrix
4 283 (12.86%) Cisco
5 138 (6.27%) HP
6 136 (6.18%) Apple
7 91 (4.14%) Symantec
8 65 (2.95%) Dell
9 52 (2.36%) Oracle
10 39 (1.77%) Avaya
11 34 (1.55%) Juniper
12 33 (1.50%) NetApp
13 29 (1.32%) Adobe
14 27 (1.23%) SAP
14 27 (1.23%) IBM
15 25 (1.14%) Lotus
16 22 (1.00%) Sage
16 22 (1.00%) EMC
16 22 (1.00%) Bloomberg
16 22 (1.00%) Polycom
Shoreham-By-Sea, West Sussex
RecruitmentRevolution.com Limited
Salary: Up to £26,000 per annum
Posted: 11 hours ago
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: 12 hours ago
Wakefield, West Yorkshire
Price Carnell Limited
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 14 hours ago
London
ARC IT Recruitment Ltd
Salary: £32000 Per Annum plus bonus and benefits
Posted: 15 hours ago
London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 15 hours ago
Wakefield, West Yorkshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: 15 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: 15 hours ago
Bury St. Edmunds, Suffolk
Simplified Recruitment
Salary: £25,000-£30,000 + Company Van & Benefits
Posted: 15 hours ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 16 hours ago
Beaconsfield, Buckinghamshire
Hot Rec
Salary: £27k - 30k per year + Benefits
Posted: 16 hours ago
Fareham, Hampshire
Ashdown IT
Salary: £19000 - £24000 per annum + benefits
Posted: 16 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: 17 hours ago
Newcastle Upon Tyne, Tyne and Wear
Nigel Frank International Ltd
Salary: £12000 - £14000 per annum + 10% Bonus
Posted: 17 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £Neg
Posted: 17 hours ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 18 hours ago
Staffordshire
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 19 hours ago
Romford, Essex
Oscar Associates (UK) Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 21 hours ago
Coventry, West Midlands (County)
CV Screen Ltd
Salary: Up to £30k plus benefits
Posted: 22 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £35000 - £45000 per annum + Fantastic + prospects
Posted: 22 hours ago
Frome, Somerset
XIST4 IT Recruitment Ltd
Salary: Great Benefits
Posted: 22 hours ago