The first table below looks at the demand for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 292 328 340
Rank change year-on-year
+36 +12
Permanent jobs requiring an IT Support 1039 796 836
As % of all permanent IT jobs located in England 0.92% 0.76% 0.71%
As % of the Job Titles category 0.97% 0.81% 0.74%
Number of salaries quoted 917 692 775
Average salary £25,000 £25,000 £25,500
Average salary % change year-on-year
- -1.96%
90% offered a salary of more than £19,500 £19,000 £19,000
10% offered a salary of more than £38,600 £40,000 £38,400
UK excluding London average salary £24,000 £24,000 £23,000
% change year-on-year
- +4.34%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
106804 98560 112219
As % of all permanent IT jobs located in England 94.50% 94.70% 94.81%
Number of salaries quoted 87442 82989 96889
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
IT Support
UK

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 18 April 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +58 373 £30,000 - 33
South East +41 284 £24,000 - 43
East of England -18 93 £26,000 - 17
North West +10 73 £24,000 +6.66% 21
South West -14 68 £22,500 - 10
Yorkshire -26 66 £21,000 -9.67% 8
East Midlands -21 40 £24,000 -12.72% 10
West Midlands +9 39 £22,250 +7.22% 10
North East -7 4 £22,500 +18.42% 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1490 (76.88%) Windows
2 1035 (53.41%) Microsoft
3 996 (51.39%) Active Directory
4 664 (34.26%) MS Office
5 650 (33.54%) Windows Server 2008
6 618 (31.89%) MS Exchange
7 613 (31.63%) Windows 7
8 582 (30.03%) MS Excel
9 518 (26.73%) VMware
10 410 (21.16%) Windows Server 2003
11 401 (20.69%) Windows XP
12 389 (20.07%) ITIL
13 337 (17.39%) Microsoft Certification
14 323 (16.67%) VMware Infrastructure
15 319 (16.46%) Citrix
16 313 (16.15%) TCP/IP
17 289 (14.91%) DNS
18 280 (14.45%) SQL
19 277 (14.29%) Cisco
20 272 (14.04%) Firewall
21 271 (13.98%) SQL Server
21 271 (13.98%) Degree
22 264 (13.62%) Finance
23 247 (12.75%) Exchange Server 2010
24 229 (11.82%) Linux
25 220 (11.35%) LAN
26 217 (11.20%) WAN
27 205 (10.58%) Windows Server 2012
28 199 (10.27%) DHCP
29 195 (10.06%) MCSE

IT Support
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 618 (31.89%) MS Exchange
2 247 (12.75%) Exchange Server 2010
3 151 (7.79%) SharePoint
4 108 (5.57%) Exchange Server 2007
5 79 (4.08%) Exchange Server 2003
6 75 (3.87%) IIS
7 53 (2.73%) Blackberry Enterprise Server
8 41 (2.12%) Exchange Server 2013
9 39 (2.01%) Lync
10 37 (1.91%) SharePoint 2010
11 21 (1.08%) NetWeaver
11 21 (1.08%) Tomcat
12 20 (1.03%) WorkSite
13 17 (0.88%) IBM Notes
14 15 (0.77%) Apache
15 14 (0.72%) SharePoint 2013
16 9 (0.46%) CMS
16 9 (0.46%) WordPress
17 8 (0.41%) GroupWise
17 8 (0.41%) SharePoint Server
Applications
1 664 (34.26%) MS Office
2 582 (30.03%) MS Excel
3 28 (1.44%) MS PowerPoint
4 14 (0.72%) Windchill
5 10 (0.52%) Spreadsheet
6 7 (0.36%) MS Visio
7 6 (0.31%) AutoCAD
8 3 (0.15%) Photoshop
9 2 (0.10%) S-PLUS
9 2 (0.10%) MS Project
10 1 (0.052%) Acrobat
Business Applications
1 21 (1.08%) Dynamics CRM
2 10 (0.52%) Dynamics AX
3 5 (0.26%) assyst
3 5 (0.26%) SAP Business One
4 4 (0.21%) Endur
4 4 (0.21%) Visualfiles
4 4 (0.21%) Brady Trinity
5 3 (0.15%) Dynamics NAV
5 3 (0.15%) IntelliMatch
6 2 (0.10%) Magento
6 2 (0.10%) Oracle Procure-to-Pay
6 2 (0.10%) Movex
6 2 (0.10%) Bond Adapt
7 1 (0.052%) SalesLogix
7 1 (0.052%) Line 50
7 1 (0.052%) SAP CRM
7 1 (0.052%) RiskWrite
7 1 (0.052%) Temenos T24
7 1 (0.052%) SyteLine
7 1 (0.052%) Oracle General Ledger
Cloud Services
1 57 (2.94%) Office 365
2 23 (1.19%) Amazon AWS
3 13 (0.67%) Google Apps
4 11 (0.57%) Microsoft Azure
5 6 (0.31%) SaaS
6 2 (0.10%) PaaS
7 1 (0.052%) IaaS
7 1 (0.052%) Amazon EC2
Communications & Networking
1 313 (16.15%) TCP/IP
2 289 (14.91%) DNS
3 272 (14.04%) Firewall
4 220 (11.35%) LAN
5 217 (11.20%) WAN
6 199 (10.27%) DHCP
7 175 (9.03%) VPN
8 111 (5.73%) SAN
9 98 (5.06%) Internet
10 92 (4.75%) VoIP
11 64 (3.30%) Wireless
12 43 (2.22%) VLAN
13 42 (2.17%) Wi-Fi
14 34 (1.75%) IP Telephony
15 33 (1.70%) iSCSI
16 30 (1.55%) NAS
17 21 (1.08%) ADSL
18 20 (1.03%) Intranet
19 19 (0.98%) FTP
20 17 (0.88%) IPsec
Database & Business Intelligence
1 271 (13.98%) SQL Server
2 69 (3.56%) SQL Server 2008
3 32 (1.65%) SQL Server 2012
4 28 (1.44%) SQL Server 2005
5 21 (1.08%) DB2
5 21 (1.08%) MaxDB
6 19 (0.98%) MySQL
7 16 (0.83%) Crystal Reports
7 16 (0.83%) SQLPlus
8 11 (0.57%) Relational Database
9 8 (0.41%) Oracle Database
9 8 (0.41%) MS Access
10 7 (0.36%) SQL Server Reporting Services
11 6 (0.31%) SQL Server 2000
11 6 (0.31%) RDBMS
12 3 (0.15%) Oracle Database 10g
12 3 (0.15%) Oracle8/8i Database
12 3 (0.15%) Oracle Reports
12 3 (0.15%) Oracle Database 11g
13 2 (0.10%) FileMaker
Development Applications
1 6 (0.31%) Team Foundation Server
2 5 (0.26%) JIRA
3 3 (0.15%) LabVIEW
3 3 (0.15%) Oracle Forms
4 2 (0.10%) Visual Studio
5 1 (0.052%) Subversion
5 1 (0.052%) Dreamweaver
5 1 (0.052%) Eclipse
5 1 (0.052%) InstallShield
5 1 (0.052%) Firebug
General
1 264 (13.62%) Finance
2 71 (3.66%) Retail
3 69 (3.56%) Telecoms
4 57 (2.94%) Legal
5 53 (2.73%) Law
6 48 (2.48%) Advertising
7 45 (2.32%) Banking
8 35 (1.81%) Back Office
9 31 (1.60%) Manufacturing
10 30 (1.55%) Marketing
11 23 (1.19%) Financial Institution
12 22 (1.14%) French Language
13 16 (0.83%) Investment Banking
14 14 (0.72%) German Language
15 11 (0.57%) Front Office
15 11 (0.57%) Portuguese Language
16 9 (0.46%) Games
17 8 (0.41%) Spanish Language
17 8 (0.41%) Pharmaceutical
18 5 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 39 (2.01%) Software Packaging
2 38 (1.96%) .NET
3 30 (1.55%) HTML
4 28 (1.44%) Web Services
5 21 (1.08%) SAP Basis
6 18 (0.93%) XML
6 18 (0.93%) CSS
7 14 (0.72%) LAMP
7 14 (0.72%) COM
8 7 (0.36%) ASP.NET
9 5 (0.26%) XSL
9 5 (0.26%) MSMQ
10 3 (0.15%) Application Packaging
10 3 (0.15%) WinForms
10 3 (0.15%) WSDL
10 3 (0.15%) Classic ASP
10 3 (0.15%) JSP
10 3 (0.15%) Castor
11 2 (0.10%) XSLT
11 2 (0.10%) RSS
Miscellaneous
1 157 (8.10%) Blackberry
2 86 (4.44%) Computer Science
3 59 (3.04%) Management Information System
4 50 (2.58%) Thin Client
4 50 (2.58%) Fat Client
5 49 (2.53%) iPhone
5 49 (2.53%) Video Conferencing
6 37 (1.91%) iPad
7 34 (1.75%) Clustering
8 26 (1.34%) Hedge funds
9 24 (1.24%) Client/Server
10 21 (1.08%) Derivative
11 19 (0.98%) PDA
12 18 (0.93%) Replication
12 18 (0.93%) EPoS
13 15 (0.77%) Statistics
13 15 (0.77%) Mathematics
14 12 (0.62%) Open Source
14 12 (0.62%) Smartphone
14 12 (0.62%) BBC
Operating Systems
1 1490 (76.88%) Windows
2 650 (33.54%) Windows Server 2008
3 613 (31.63%) Windows 7
4 410 (21.16%) Windows Server 2003
5 401 (20.69%) Windows XP
6 229 (11.82%) Linux
7 205 (10.58%) Windows Server 2012
8 173 (8.93%) Windows 8
9 94 (4.85%) Mac OS X
10 81 (4.18%) Windows Vista
11 49 (2.53%) UNIX
12 46 (2.37%) Apple iOS
13 39 (2.01%) Android
14 26 (1.34%) Windows 2000
15 25 (1.29%) CentOS
16 24 (1.24%) Mac OS
17 21 (1.08%) Solaris
18 19 (0.98%) Red Hat Enterprise Linux
19 14 (0.72%) Windows 2000 Server
20 13 (0.67%) Ubuntu
Processes & Methodologies
1 389 (20.07%) ITIL
2 108 (5.57%) Service Delivery
3 82 (4.23%) Disaster Recovery
4 72 (3.72%) Service Management
5 66 (3.41%) Project Management
6 59 (3.04%) ERP
7 58 (2.99%) CRM
8 50 (2.58%) Incident Management
9 47 (2.43%) Time Management
10 43 (2.22%) Change Management
10 43 (2.22%) Problem Management
11 42 (2.17%) Asset Management
12 33 (1.70%) Configuration Management
13 30 (1.55%) E-Commerce
14 27 (1.39%) PRINCE2
15 26 (1.34%) Software Deployment
16 25 (1.29%) Workflow
17 23 (1.19%) Migration
17 23 (1.19%) Document Management
18 22 (1.14%) Change Control
Programming Languages
1 280 (14.45%) SQL
2 77 (3.97%) PowerShell
3 53 (2.73%) Java
4 47 (2.43%) Perl
5 29 (1.50%) JavaScript
6 25 (1.29%) C#
7 23 (1.19%) VB
8 21 (1.08%) ABAP
9 18 (0.93%) C
10 17 (0.88%) PHP
11 13 (0.67%) Python
11 13 (0.67%) Bash Shell
12 11 (0.57%) T-SQL
13 10 (0.52%) VB.NET
13 10 (0.52%) VBA
13 10 (0.52%) PL/SQL
14 9 (0.46%) Shell Script
15 7 (0.36%) VBScript
16 5 (0.26%) VB6
17 2 (0.10%) Bourne shell
Qualifications
1 337 (17.39%) Microsoft Certification
2 271 (13.98%) Degree
3 195 (10.06%) MCSE
4 130 (6.71%) MCP
5 120 (6.19%) MCITP
6 96 (4.95%) MCSA
7 73 (3.77%) Cisco Certification
8 66 (3.41%) CCNA
9 46 (2.37%) MCTS
10 41 (2.12%) ITIL Certification
11 38 (1.96%) Security Cleared
12 32 (1.65%) VMware Certified Professional (VCP)
13 30 (1.55%) PhD
14 26 (1.34%) CCA
14 26 (1.34%) Citrix Certification
15 21 (1.08%) A+ Certification
16 19 (0.98%) SC Cleared
17 17 (0.88%) Network+ Certification
18 15 (0.77%) CCNP
19 14 (0.72%) MCDST
Quality Assurance & Compliance
1 147 (7.59%) SLA
2 23 (1.19%) QA
3 8 (0.41%) ISO 9001
4 6 (0.31%) HL7
4 6 (0.31%) Sarbanes-Oxley
5 5 (0.26%) ISO/IEC 27001
6 1 (0.052%) GAMP
6 1 (0.052%) JSP 440
System Software
1 996 (51.39%) Active Directory
2 323 (16.67%) VMware Infrastructure
3 157 (8.10%) Hyper-V
4 91 (4.70%) VMware ESX
5 69 (3.56%) vSphere
6 58 (2.99%) Terminal Services
6 58 (2.99%) XenApp
7 38 (1.96%) VMware Workstation
8 27 (1.39%) VMware ESXi
9 16 (0.83%) XenServer
10 15 (0.77%) XenDesktop
11 13 (0.67%) Xen
12 12 (0.62%) VMware Server
13 9 (0.46%) Terminal Server
14 8 (0.41%) Citrix Presentation Server
14 8 (0.41%) NFS
14 8 (0.41%) Samba
15 6 (0.31%) MetaFrame
16 5 (0.26%) Oracle RMAN
16 5 (0.26%) Forefront TMG
Systems Management
1 83 (4.28%) SCCM
2 47 (2.43%) Backup Exec
3 33 (1.70%) WSUS
4 30 (1.55%) SCOM
5 25 (1.29%) Norton AntiVirus
6 17 (0.88%) NetBackup
7 9 (0.46%) Systems Management Server (SMS)
8 8 (0.41%) Bcfg2
9 7 (0.36%) McAfee ePO
10 6 (0.31%) SCDPM
10 6 (0.31%) Symantec Endpoint Protection
10 6 (0.31%) ARCserve
11 5 (0.26%) MOM
11 5 (0.26%) Data Guard
11 5 (0.26%) Symantec Enterprise Vault
11 5 (0.26%) HP SIM
12 3 (0.15%) DameWare
12 3 (0.15%) Nagios
13 2 (0.10%) EMC NetWorker
13 2 (0.10%) ZENworks
Vendors
1 1035 (53.41%) Microsoft
2 518 (26.73%) VMware
3 319 (16.46%) Citrix
4 277 (14.29%) Cisco
5 94 (4.85%) HP
5 94 (4.85%) Symantec
6 91 (4.70%) Oracle
7 89 (4.59%) Apple
8 72 (3.72%) Dell
9 50 (2.58%) SAP
10 44 (2.27%) NetApp
11 41 (2.12%) Avaya
12 29 (1.50%) McAfee
13 26 (1.34%) Red Hat
14 24 (1.24%) Bloomberg
15 22 (1.14%) Reuters
16 19 (0.98%) IBM
16 19 (0.98%) Mitel
17 18 (0.93%) Google
17 18 (0.93%) CheckPoint
Watford, Hertfordshire
Understanding Recruitment
Salary: £17000 - £19000 per annum + benefits
Posted: 12 hours ago
Cambridge, Cambridgeshire
Thales
Posted: Yesterday
Cambridge, Cambridgeshire
The One Group
Salary: £25k - 32k per year
Posted: 2 days ago
Otley, Yorkshire
networx
Salary: £ Competitive Salary
Posted: 2 days ago
London
Ashdown IT
Salary: £25000 - £29000 per annum
Posted: 2 days ago
County Durham
Gem Partnership
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Crewe, Cheshire
Senitor Associates
Salary: £16000 per annum + Benefits
Posted: 3 days ago
Oldham, Lancashire
Senitor Associates
Salary: £13000 - £18000 per annum
Posted: 3 days ago
City, London
Aston Carter
Salary: £25000 - £40000 per annum
Posted: 3 days ago
Salford, Lancashire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
Sanderson
Salary: £23000 per annum + benefits
Posted: 3 days ago
Redditch, Worcestershire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Private Health Ins.
Posted: 3 days ago
Lutterworth, Leicestershire
IT Connections
Salary: to £32,000
Posted: 3 days ago
Borehamwood, Hertfordshire
IT Connections
Salary: £18,00 to £22,000
Posted: 3 days ago
Surrey
Senitor Associates
Salary: £28000 per annum
Posted: 3 days ago
Plymouth, Devon
Remit Resources
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 3 days ago
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 3 days ago
Harlow, Essex
Greywood Associates Limited
Salary: £30000 - £34000 per annum + bens
Posted: 3 days ago
South West London
Computer People
Salary: £28000.00 - £34000.00 per annum
Posted: 3 days ago