The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
IT Support
Rank 263 298 331
Rank change year-on-year
+35 +33
Permanent jobs requiring an IT Support 1130 1088 813
As % of all permanent IT jobs located in England 1.12% 0.96% 0.80%
As % of the Job Titles category 1.19% 1.01% 0.84%
Number of salaries quoted 970 977 723
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £19,500 £19,000 £19,000
10% offered a salary of more than £37,500 £40,000 £40,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95322 107194 96558
As % of all permanent IT jobs located in England 94.63% 94.60% 94.64%
Number of salaries quoted 79211 88826 81230
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,750 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 28 May 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 404 £30,000 - 41
South East +31 335 £24,000 - 48
North West +25 84 £25,000 +6.38% 24
Yorkshire +28 79 £22,500 -2.17% 16
South West -9 76 £22,500 +2.27% 19
East of England -14 74 £27,000 +8.00% 15
East Midlands +12 43 £21,000 -12.50% 5
West Midlands -11 36 £24,500 +13.95% 8
North East +2 6 £19,000 -20.83% 1
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 28 May 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1717 (74.85%) Windows
2 1155 (50.35%) Active Directory
3 1131 (49.30%) Microsoft
4 753 (32.82%) MS Office
5 731 (31.87%) MS Excel
6 711 (30.99%) Windows 7
7 621 (27.07%) Windows Server 2008
8 582 (25.37%) MS Exchange
9 581 (25.33%) VMware
10 448 (19.53%) ITIL
11 413 (18.00%) Citrix
12 389 (16.96%) VMware Infrastructure
13 388 (16.91%) Windows Server 2012
14 368 (16.04%) Windows 8
15 333 (14.52%) TCP/IP
16 325 (14.17%) Windows Server 2003
17 315 (13.73%) Windows XP
18 305 (13.30%) Firewall
19 291 (12.69%) Degree
20 285 (12.42%) Finance
21 269 (11.73%) DNS
22 255 (11.12%) LAN
23 251 (10.94%) Microsoft Certification
24 243 (10.59%) Cisco
24 243 (10.59%) SQL
25 238 (10.37%) Linux
26 237 (10.33%) DHCP
27 229 (9.98%) WAN
28 225 (9.81%) SLA
29 218 (9.50%) VPN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 28 May 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 582 (25.37%) MS Exchange
2 210 (9.15%) Exchange Server 2010
3 138 (6.02%) SharePoint
4 99 (4.32%) Exchange Server 2013
5 95 (4.14%) Exchange Server 2007
6 70 (3.05%) Exchange Server 2003
7 58 (2.53%) Lync
8 55 (2.40%) IIS
9 49 (2.14%) Blackberry Enterprise Server
10 39 (1.70%) IBM Notes
11 36 (1.57%) Apache
12 21 (0.92%) SharePoint 2013
12 21 (0.92%) Lotus Domino
13 20 (0.87%) WorkSite
14 18 (0.78%) SharePoint 2010
15 14 (0.61%) Tomcat
16 10 (0.44%) CMS
17 5 (0.22%) nginx
17 5 (0.22%) Moodle
18 4 (0.17%) ArcGIS
Applications
1 753 (32.82%) MS Office
2 731 (31.87%) MS Excel
3 29 (1.26%) MS PowerPoint
4 12 (0.52%) Spreadsheet
5 11 (0.48%) Adobe Creative Suite
6 8 (0.35%) MS Visio
7 5 (0.22%) AutoCAD
7 5 (0.22%) MS Project
8 4 (0.17%) Photoshop
9 3 (0.13%) Adobe Illustrator
9 3 (0.13%) Acrobat
10 2 (0.087%) SOLIDWORKS
11 1 (0.044%) S-PLUS
Business Applications
1 12 (0.52%) Dynamics CRM
2 8 (0.35%) Dynamics GP
3 5 (0.22%) Dynamics NAV
4 2 (0.087%) SAP Oil and Gas
4 2 (0.087%) assyst
4 2 (0.087%) Cognos TM1
4 2 (0.087%) GoldMine
4 2 (0.087%) Line 50
4 2 (0.087%) Finacle
4 2 (0.087%) Epicor Vantage
4 2 (0.087%) Magento
4 2 (0.087%) Remedy ITSM
4 2 (0.087%) Oracle Payables
5 1 (0.044%) Fredhopper
5 1 (0.044%) Retail-J
5 1 (0.044%) Line 500
5 1 (0.044%) Sage 1000
5 1 (0.044%) JDE EnterpriseOne
5 1 (0.044%) Dynamics AX
5 1 (0.044%) Visualfiles
Cloud Services
1 144 (6.28%) Office 365
2 20 (0.87%) Google Apps
3 18 (0.78%) Amazon AWS
4 16 (0.70%) Microsoft Azure
5 15 (0.65%) SaaS
6 6 (0.26%) Cloud Computing
6 6 (0.26%) Google Drive
7 4 (0.17%) Mimecast
8 3 (0.13%) Amazon EC2
8 3 (0.13%) PaaS
8 3 (0.13%) IaaS
9 2 (0.087%) Amazon S3
9 2 (0.087%) Symantec.cloud
10 1 (0.044%) Dropbox
10 1 (0.044%) OneDrive
10 1 (0.044%) Yammer
Communications & Networking
1 333 (14.52%) TCP/IP
2 305 (13.30%) Firewall
3 269 (11.73%) DNS
4 255 (11.12%) LAN
5 237 (10.33%) DHCP
6 229 (9.98%) WAN
7 218 (9.50%) VPN
8 157 (6.84%) Internet
9 119 (5.19%) VoIP
10 104 (4.53%) Wireless
11 100 (4.36%) SAN
12 52 (2.27%) Wi-Fi
13 49 (2.14%) VLAN
14 37 (1.61%) Intranet
15 31 (1.35%) ADSL
16 23 (1.00%) NAS
16 23 (1.00%) WLAN
17 22 (0.96%) SMTP
18 21 (0.92%) IP Telephony
19 20 (0.87%) MPLS
Database & Business Intelligence
1 203 (8.85%) SQL Server
2 34 (1.48%) SQL Server 2008
3 25 (1.09%) MySQL
3 25 (1.09%) Crystal Reports
4 18 (0.78%) SQL Server 2005
5 12 (0.52%) SQL Server 2012
6 9 (0.39%) Relational Database
6 9 (0.39%) SQL Server Reporting Services
7 5 (0.22%) SQL Server Integration Services
8 4 (0.17%) RDBMS
9 3 (0.13%) Oracle Database
9 3 (0.13%) QlikView
10 1 (0.044%) SQL Server Analysis Services
10 1 (0.044%) InterBase
10 1 (0.044%) OLAP
Development Applications
1 10 (0.44%) Visual Studio
2 7 (0.31%) Team Foundation Server
3 5 (0.22%) MSI
4 4 (0.17%) Oracle Forms
5 3 (0.13%) Git (software)
5 3 (0.13%) Subversion
5 3 (0.13%) Bugzilla
6 2 (0.087%) Eclipse
6 2 (0.087%) QuickTest Pro
6 2 (0.087%) LoadRunner
6 2 (0.087%) Redmine
6 2 (0.087%) Visual Studio Tools for Office
7 1 (0.044%) Hudson
General
1 285 (12.42%) Finance
2 87 (3.79%) Legal
3 80 (3.49%) Telecoms
4 77 (3.36%) Law
5 67 (2.92%) Retail
6 47 (2.05%) Manufacturing
7 46 (2.01%) Banking
8 40 (1.74%) Financial Institution
9 38 (1.66%) Games
10 36 (1.57%) Marketing
10 36 (1.57%) Advertising
11 35 (1.53%) Back Office
12 34 (1.48%) Front Office
13 18 (0.78%) German Language
14 16 (0.70%) Pharmaceutical
15 13 (0.57%) Publishing
16 11 (0.48%) French Language
17 9 (0.39%) Billing
17 9 (0.39%) Automotive
18 7 (0.31%) Italian Language
Libraries, Frameworks & Software Standards
1 28 (1.22%) .NET
2 25 (1.09%) Software Packaging
3 18 (0.78%) ASP.NET
4 17 (0.74%) HTML
5 16 (0.70%) XML
6 11 (0.48%) Web Services
7 7 (0.31%) ASP.NET MVC
7 7 (0.31%) COM
8 6 (0.26%) LAMP
8 6 (0.26%) FIX Protocol
9 4 (0.17%) CSS
10 3 (0.13%) XSL
10 3 (0.13%) Java RMI
11 2 (0.087%) EDI
11 2 (0.087%) Middleware
11 2 (0.087%) X-Windows
11 2 (0.087%) HTML5
12 1 (0.044%) jQuery
12 1 (0.044%) Windows SharePoint Services
12 1 (0.044%) Application Packaging
Miscellaneous
1 202 (8.81%) Blackberry
2 114 (4.97%) Computer Science
3 109 (4.75%) Analytical Skills
4 57 (2.48%) Fat Client
4 57 (2.48%) Thin Client
5 52 (2.27%) Video Conferencing
5 52 (2.27%) iPhone
6 48 (2.09%) Management Information System
7 44 (1.92%) Data Centre
8 40 (1.74%) iPad
9 36 (1.57%) Mathematics
10 31 (1.35%) Hedge funds
11 23 (1.00%) NHS
12 21 (0.92%) EPoS
13 18 (0.78%) Statistics
13 18 (0.78%) User Experience
14 14 (0.61%) Foreign Exchange (FX)
14 14 (0.61%) Enterprise Software
15 13 (0.57%) CCTV
15 13 (0.57%) Smartphone
Operating Systems
1 1717 (74.85%) Windows
2 711 (30.99%) Windows 7
3 621 (27.07%) Windows Server 2008
4 388 (16.91%) Windows Server 2012
5 368 (16.04%) Windows 8
6 325 (14.17%) Windows Server 2003
7 315 (13.73%) Windows XP
8 238 (10.37%) Linux
9 110 (4.80%) Android
10 95 (4.14%) Mac OS X
11 87 (3.79%) Apple iOS
12 75 (3.27%) Windows Vista
13 46 (2.01%) UNIX
14 37 (1.61%) CentOS
15 29 (1.26%) Red Hat Enterprise Linux
16 26 (1.13%) Ubuntu
16 26 (1.13%) Mac OS
17 21 (0.92%) Debian
18 18 (0.78%) Solaris
19 12 (0.52%) Windows 2000 Server
Processes & Methodologies
1 448 (19.53%) ITIL
2 125 (5.45%) Service Delivery
3 92 (4.01%) Incident Management
4 66 (2.88%) Service Management
5 59 (2.57%) Time Management
6 56 (2.44%) Problem Management
7 54 (2.35%) CRM
7 54 (2.35%) Line Management
8 53 (2.31%) Disaster Recovery
9 50 (2.18%) ERP
10 48 (2.09%) Project Management
11 42 (1.83%) Change Management
12 38 (1.66%) Asset Management
13 37 (1.61%) Configuration Management
14 33 (1.44%) Document Management
15 27 (1.18%) Mentoring
16 26 (1.13%) Information Security
16 26 (1.13%) Network Management
17 24 (1.05%) Change Control
18 20 (0.87%) Migration
Programming Languages
1 243 (10.59%) SQL
2 89 (3.88%) PowerShell
3 34 (1.48%) VB
4 32 (1.39%) Perl
5 29 (1.26%) C
6 28 (1.22%) C#
7 24 (1.05%) VBA
8 19 (0.83%) Python
9 15 (0.65%) Java
9 15 (0.65%) PHP
9 15 (0.65%) VBScript
10 10 (0.44%) T-SQL
11 9 (0.39%) JavaScript
12 7 (0.31%) Bash Shell
12 7 (0.31%) VB.NET
13 3 (0.13%) Shell Script
14 2 (0.087%) C++
14 2 (0.087%) Apex Code
15 1 (0.044%) R
15 1 (0.044%) sed
Qualifications
1 291 (12.69%) Degree
2 251 (10.94%) Microsoft Certification
3 173 (7.54%) MCP
4 121 (5.27%) MCSE
5 86 (3.75%) MCSA
6 85 (3.71%) MCITP
7 80 (3.49%) Cisco Certification
8 70 (3.05%) CCNA
9 63 (2.75%) A+ Certification
10 43 (1.87%) MCTS
11 42 (1.83%) Network+ Certification
12 33 (1.44%) VMware Certified Professional (VCP)
13 31 (1.35%) ITIL Certification
14 28 (1.22%) Security Cleared
15 22 (0.96%) Citrix Certification
15 22 (0.96%) ITIL Foundation Certificate
16 21 (0.92%) CCA
17 20 (0.87%) PhD
18 19 (0.83%) MCDST
19 14 (0.61%) HND
Quality Assurance & Compliance
1 225 (9.81%) SLA
2 19 (0.83%) ISO/IEC 27001
3 13 (0.57%) QA
4 5 (0.22%) HL7
5 4 (0.17%) 21 CFR Part 11
5 4 (0.17%) GMP
5 4 (0.17%) ISO 9001
6 3 (0.13%) DICOM
6 3 (0.13%) PCI DSS
7 2 (0.087%) Sarbanes-Oxley
System Software
1 1155 (50.35%) Active Directory
2 389 (16.96%) VMware Infrastructure
3 203 (8.85%) Hyper-V
4 83 (3.62%) XenApp
5 63 (2.75%) vSphere
6 49 (2.14%) VMware ESX
7 40 (1.74%) VMware Workstation
8 32 (1.39%) Terminal Services
9 24 (1.05%) VMware Server
10 20 (0.87%) XenDesktop
10 20 (0.87%) VMware ESXi
11 16 (0.70%) Terminal Server
12 12 (0.52%) Microsoft App-V
13 11 (0.48%) IMail Server
14 7 (0.31%) XenServer
15 5 (0.22%) Microsoft Virtual Server
16 4 (0.17%) vCloud
16 4 (0.17%) Citrix Presentation Server
17 3 (0.13%) Firmware
18 2 (0.087%) iptables
Systems Management
1 89 (3.88%) SCCM
2 47 (2.05%) Backup Exec
3 27 (1.18%) WSUS
4 16 (0.70%) Norton AntiVirus
5 12 (0.52%) Casper Suite
6 11 (0.48%) HP SIM
7 10 (0.44%) HP NNM
7 10 (0.44%) HP Data Protector
7 10 (0.44%) SCOM
7 10 (0.44%) Symantec Endpoint Protection
8 8 (0.35%) ARCserve
9 7 (0.31%) Nagios
10 6 (0.26%) McAfee ePO
11 5 (0.22%) FortiGate
12 4 (0.17%) ZABBIX
12 4 (0.17%) Zenoss
12 4 (0.17%) Opsview
13 3 (0.13%) SCVMM
13 3 (0.13%) Cisco CUCM
13 3 (0.13%) Cisco UCCX
Vendors
1 1131 (49.30%) Microsoft
2 581 (25.33%) VMware
3 413 (18.00%) Citrix
4 243 (10.59%) Cisco
5 154 (6.71%) Apple
6 134 (5.84%) HP
7 66 (2.88%) Symantec
8 59 (2.57%) Dell
9 55 (2.40%) Red Hat
10 49 (2.14%) Avaya
11 39 (1.70%) Lotus
12 37 (1.61%) Google
13 33 (1.44%) Sophos
13 33 (1.44%) Oracle
14 31 (1.35%) Mitel
15 30 (1.31%) Adobe
16 21 (0.92%) Bloomberg
17 20 (0.87%) NetApp
17 20 (0.87%) IBM
18 19 (0.83%) Veeam
Reading, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 3 hours ago
Kent
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + FE Vehicle + Training & Bens
Posted: 5 hours ago
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 hours ago
Ashton-Under-Lyne, Lancashire
Duval Associates Ltd
Salary: £24,000 basic - benefits + Holidays - genuine top career path!
Posted: 6 hours ago
Ashton-Under-Lyne, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £8.85 per hour
Posted: 6 hours ago
London
Vnetrix Ltd
Salary: £35-£45k depending on experience and ability
Posted: 6 hours ago
Haslemere, Surrey
Acuro (MaxAd Ltd)
Salary: £18000.00 - £22000.00 per annum
Posted: 6 hours ago
Manchester, Lancashire
NCC Group
Posted: 7 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum + training & benefits
Posted: 7 hours ago
Epsom, Surrey
Royal Automobile Club
Posted: 7 hours ago
Epsom, Surrey
Royal Automobile Club
Posted: 7 hours ago
Coventry, West Midlands (County)
Senitor Associates
Salary: £22000 - £24000 per annum + Benefits + Great Company
Posted: 9 hours ago
Middlesex
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 11 hours ago
Godalming, Surrey
CV Screen Ltd
Salary: to £33,000 + Benefits
Posted: 11 hours ago
Guildford, Surrey
Proactive Appointments
Salary: Up to £25,000 per annum
Posted: 12 hours ago
Scunthorpe, South Humberside
Search Consultancy
Salary: £20000 - £21000 per annum
Posted: 13 hours ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 13 hours ago
Peterborough, Cambridgeshire
The One Group
Salary: £20k - 24k per year + Excellent benefits
Posted: Yesterday
West London
Vantage Recruitment Solutions Ltd
Salary: From £75,000 to £85,000 per annum
Posted: Yesterday
Tunbridge Wells, Kent
Greywood Associates Limited
Salary: £28000 per annum + Benefits
Posted: Yesterday