The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 252 307 335
Rank change year-on-year
+55 +28
Permanent jobs requiring an IT Support 1141 937 799
As % of all permanent IT jobs located in England 1.14% 0.90% 0.78%
As % of the Job Titles category 1.20% 0.95% 0.82%
Number of salaries quoted 1016 816 701
Average salary £25,000 £26,000 £26,500
Average salary % change year-on-year
-3.84% -1.88%
90% offered a salary of more than £19,575 £19,300 £19,100
10% offered a salary of more than £38,305 £39,700 £40,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95146 98530 96981
As % of all permanent IT jobs located in England 94.82% 94.55% 94.84%
Number of salaries quoted 78725 80421 81983
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,450 £27,000
10% offered a salary of more than £70,000 £66,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 27 March 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +65 425 £29,500 -1.66% 76
South East +8 276 £24,000 -2.04% 42
North West +34 98 £24,690 +5.06% 20
South West +17 93 £23,000 -2.12% 16
Yorkshire +13 74 £23,750 +13.09% 22
East of England -7 74 £22,500 -15.09% 10
West Midlands -11 48 £24,500 +8.88% 9
East Midlands +38 47 £22,500 -5.26% 8
North East -4 5 £18,500 -19.56% 3
Midlands - 4 £22,000 -
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1796 (77.38%) Windows
2 1229 (52.95%) Active Directory
3 1156 (49.81%) Microsoft
4 796 (34.30%) MS Office
5 750 (32.31%) Windows 7
6 748 (32.23%) MS Excel
7 681 (29.34%) Windows Server 2008
8 650 (28.01%) MS Exchange
9 602 (25.94%) VMware
10 471 (20.29%) ITIL
11 427 (18.40%) Citrix
12 395 (17.02%) Windows Server 2012
13 394 (16.98%) VMware Infrastructure
14 372 (16.03%) Windows XP
15 367 (15.81%) Windows Server 2003
16 350 (15.08%) TCP/IP
17 333 (14.35%) Firewall
18 331 (14.26%) Windows 8
19 330 (14.22%) DNS
20 317 (13.66%) Finance
21 309 (13.31%) Degree
22 281 (12.11%) Cisco
23 280 (12.06%) Microsoft Certification
24 277 (11.93%) DHCP
25 257 (11.07%) VPN
26 253 (10.90%) LAN
27 249 (10.73%) Exchange Server 2010
28 244 (10.51%) Linux
29 243 (10.47%) SQL
30 241 (10.38%) WAN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 650 (28.01%) MS Exchange
2 249 (10.73%) Exchange Server 2010
3 131 (5.64%) Exchange Server 2007
4 122 (5.26%) SharePoint
5 84 (3.62%) Exchange Server 2003
6 80 (3.45%) Exchange Server 2013
7 74 (3.19%) Lync
8 57 (2.46%) Blackberry Enterprise Server
9 55 (2.37%) IIS
10 40 (1.72%) IBM Notes
11 39 (1.68%) Apache
12 20 (0.86%) WorkSite
13 19 (0.82%) Tomcat
14 18 (0.78%) SharePoint 2013
15 17 (0.73%) SharePoint 2010
16 15 (0.65%) Lotus Domino
16 15 (0.65%) CMS
17 8 (0.34%) Moodle
18 5 (0.22%) WordPress
18 5 (0.22%) nginx
Applications
1 796 (34.30%) MS Office
2 748 (32.23%) MS Excel
3 41 (1.77%) MS PowerPoint
4 11 (0.47%) Spreadsheet
5 8 (0.34%) AutoCAD
6 7 (0.30%) MS Visio
7 6 (0.26%) Photoshop
7 6 (0.26%) Adobe Creative Suite
8 5 (0.22%) MS Project
9 3 (0.13%) Acrobat
9 3 (0.13%) Adobe Illustrator
10 1 (0.043%) S-PLUS
Business Applications
1 10 (0.43%) Dynamics CRM
2 5 (0.22%) Dynamics NAV
3 4 (0.17%) Visualfiles
4 3 (0.13%) SAP Oil and Gas
4 3 (0.13%) SAP ERP
5 2 (0.086%) Remedy ITSM
5 2 (0.086%) Magento
5 2 (0.086%) Cognos TM1
5 2 (0.086%) Dynamics AX
5 2 (0.086%) GoldMine
6 1 (0.043%) Line 50
6 1 (0.043%) Retail-J
6 1 (0.043%) Pegasus Opera
6 1 (0.043%) Epicor Vantage
6 1 (0.043%) Sage 50
6 1 (0.043%) Fredhopper
6 1 (0.043%) Oracle Payables
6 1 (0.043%) Line 500
Cloud Services
1 132 (5.69%) Office 365
2 23 (0.99%) Google Apps
3 17 (0.73%) Microsoft Azure
4 16 (0.69%) SaaS
5 10 (0.43%) Amazon AWS
6 4 (0.17%) Cloud Computing
7 3 (0.13%) IaaS
7 3 (0.13%) PaaS
8 1 (0.043%) Yammer
Communications & Networking
1 350 (15.08%) TCP/IP
2 333 (14.35%) Firewall
3 330 (14.22%) DNS
4 277 (11.93%) DHCP
5 257 (11.07%) VPN
6 253 (10.90%) LAN
7 241 (10.38%) WAN
8 169 (7.28%) Internet
9 123 (5.30%) VoIP
10 117 (5.04%) Wireless
11 113 (4.87%) SAN
12 54 (2.33%) Intranet
12 54 (2.33%) VLAN
13 46 (1.98%) Wi-Fi
14 34 (1.46%) ADSL
15 28 (1.21%) SMTP
15 28 (1.21%) Cisco ASA
16 27 (1.16%) IP Telephony
17 24 (1.03%) Cisco IOS
18 20 (0.86%) iSCSI
Database & Business Intelligence
1 208 (8.96%) SQL Server
2 41 (1.77%) SQL Server 2008
3 28 (1.21%) MySQL
4 21 (0.90%) Crystal Reports
4 21 (0.90%) SQL Server 2012
5 19 (0.82%) SQL Server 2005
6 13 (0.56%) SQL Server Reporting Services
7 11 (0.47%) Relational Database
8 6 (0.26%) SQL Server Integration Services
9 4 (0.17%) MS Access
10 3 (0.13%) Oracle Discoverer
10 3 (0.13%) SAP BW
11 2 (0.086%) Oracle Database
12 1 (0.043%) QlikView
12 1 (0.043%) Business Intelligence Development Studio
12 1 (0.043%) FileMaker
12 1 (0.043%) InterBase
12 1 (0.043%) Oracle Reports
Development Applications
1 9 (0.39%) Visual Studio
2 7 (0.30%) Team Foundation Server
3 5 (0.22%) MSI
4 4 (0.17%) JIRA
5 3 (0.13%) Bugzilla
5 3 (0.13%) Subversion
5 3 (0.13%) Git (software)
6 2 (0.086%) Visual Studio Tools for Office
6 2 (0.086%) Redmine
6 2 (0.086%) Atlassian Bamboo
6 2 (0.086%) QuickTest Pro
6 2 (0.086%) LoadRunner
7 1 (0.043%) Eclipse
General
1 317 (13.66%) Finance
2 97 (4.18%) Telecoms
3 87 (3.75%) Legal
4 64 (2.76%) Law
5 58 (2.50%) Retail
6 57 (2.46%) Banking
7 53 (2.28%) Financial Institution
8 40 (1.72%) Manufacturing
9 34 (1.46%) Back Office
10 33 (1.42%) Marketing
11 31 (1.34%) Advertising
12 28 (1.21%) Games
13 27 (1.16%) Front Office
14 17 (0.73%) German Language
15 15 (0.65%) Publishing
16 14 (0.60%) Pharmaceutical
17 10 (0.43%) Billing
18 8 (0.34%) French Language
19 6 (0.26%) Electronics
19 6 (0.26%) Automotive
Libraries, Frameworks & Software Standards
1 31 (1.34%) .NET
1 31 (1.34%) Software Packaging
2 22 (0.95%) HTML
2 22 (0.95%) XML
3 18 (0.78%) ASP.NET
4 10 (0.43%) Web Services
5 8 (0.34%) LAMP
6 7 (0.30%) COM
6 7 (0.30%) ASP.NET MVC
7 5 (0.22%) CSS
7 5 (0.22%) FIX Protocol
8 3 (0.13%) JSON
8 3 (0.13%) Middleware
8 3 (0.13%) X-Windows
8 3 (0.13%) XSL
9 2 (0.086%) EDI
9 2 (0.086%) JCE
9 2 (0.086%) EDIFACT
9 2 (0.086%) HTML5
10 1 (0.043%) Windows SharePoint Services
Miscellaneous
1 200 (8.62%) Blackberry
2 136 (5.86%) Computer Science
3 100 (4.31%) Analytical Skills
4 54 (2.33%) Fat Client
4 54 (2.33%) Thin Client
5 52 (2.24%) Management Information System
6 44 (1.90%) iPhone
6 44 (1.90%) Hedge funds
7 37 (1.59%) Mathematics
8 34 (1.46%) Video Conferencing
9 32 (1.38%) iPad
10 21 (0.90%) NHS
11 20 (0.86%) EPoS
12 19 (0.82%) Smartphone
13 16 (0.69%) CCTV
14 14 (0.60%) Open Source
14 14 (0.60%) User Experience
15 12 (0.52%) Derivative
16 10 (0.43%) Foreign Exchange (FX)
16 10 (0.43%) Enterprise Software
Operating Systems
1 1796 (77.38%) Windows
2 750 (32.31%) Windows 7
3 681 (29.34%) Windows Server 2008
4 395 (17.02%) Windows Server 2012
5 372 (16.03%) Windows XP
6 367 (15.81%) Windows Server 2003
7 331 (14.26%) Windows 8
8 244 (10.51%) Linux
9 113 (4.87%) Android
10 93 (4.01%) Mac OS X
11 82 (3.53%) Apple iOS
12 81 (3.49%) Windows Vista
13 70 (3.02%) UNIX
14 32 (1.38%) Mac OS
15 31 (1.34%) CentOS
16 23 (0.99%) Solaris
17 20 (0.86%) Ubuntu
17 20 (0.86%) Red Hat Enterprise Linux
18 13 (0.56%) Debian
19 12 (0.52%) Mac OS X Server
Processes & Methodologies
1 471 (20.29%) ITIL
2 141 (6.07%) Service Delivery
3 80 (3.45%) Service Management
3 80 (3.45%) Incident Management
4 66 (2.84%) Disaster Recovery
5 51 (2.20%) Problem Management
6 49 (2.11%) CRM
7 47 (2.02%) ERP
7 47 (2.02%) Project Management
8 45 (1.94%) Asset Management
9 41 (1.77%) Change Management
9 41 (1.77%) Mentoring
10 39 (1.68%) Time Management
11 32 (1.38%) Line Management
12 31 (1.34%) Migration
13 30 (1.29%) Document Management
14 23 (0.99%) Root Cause Analysis
15 22 (0.95%) Continuous Improvement
15 22 (0.95%) Network Management
15 22 (0.95%) Boundary Protection
Programming Languages
1 243 (10.47%) SQL
2 95 (4.09%) PowerShell
3 40 (1.72%) Perl
4 37 (1.59%) VB
5 30 (1.29%) C#
6 28 (1.21%) VBA
7 27 (1.16%) C
8 24 (1.03%) Python
9 23 (0.99%) PHP
10 16 (0.69%) VBScript
11 15 (0.65%) Java
12 10 (0.43%) T-SQL
13 8 (0.34%) JavaScript
13 8 (0.34%) Bash Shell
14 7 (0.30%) VB.NET
15 6 (0.26%) Shell Script
16 3 (0.13%) C++
16 3 (0.13%) PL/SQL
17 2 (0.086%) R
18 1 (0.043%) Apex Code
Qualifications
1 309 (13.31%) Degree
2 280 (12.06%) Microsoft Certification
3 206 (8.88%) MCP
4 155 (6.68%) MCSE
5 103 (4.44%) MCITP
6 99 (4.27%) MCSA
7 97 (4.18%) Cisco Certification
8 86 (3.71%) CCNA
9 64 (2.76%) MCTS
10 37 (1.59%) ITIL Certification
10 37 (1.59%) VMware Certified Professional (VCP)
11 33 (1.42%) A+ Certification
12 31 (1.34%) CCA
12 31 (1.34%) Citrix Certification
13 27 (1.16%) ITIL Foundation Certificate
14 23 (0.99%) Security Cleared
15 22 (0.95%) PhD
16 20 (0.86%) MCDST
17 19 (0.82%) HND
18 11 (0.47%) SC Cleared
Quality Assurance & Compliance
1 199 (8.57%) SLA
2 17 (0.73%) ISO/IEC 27001
3 10 (0.43%) QA
4 9 (0.39%) ISO 9001
5 6 (0.26%) HL7
6 5 (0.22%) Sarbanes-Oxley
7 4 (0.17%) DICOM
8 3 (0.13%) BS7799
8 3 (0.13%) 21 CFR Part 11
8 3 (0.13%) GMP
9 2 (0.086%) PCI DSS
10 1 (0.043%) ISO 9000
10 1 (0.043%) COBIT
System Software
1 1229 (52.95%) Active Directory
2 394 (16.98%) VMware Infrastructure
3 194 (8.36%) Hyper-V
4 81 (3.49%) XenApp
5 61 (2.63%) vSphere
6 54 (2.33%) VMware ESX
7 35 (1.51%) VMware Workstation
8 26 (1.12%) VMware Server
9 24 (1.03%) XenDesktop
10 21 (0.90%) Terminal Services
11 18 (0.78%) VMware ESXi
12 15 (0.65%) Terminal Server
13 12 (0.52%) IMail Server
14 11 (0.47%) Microsoft App-V
15 10 (0.43%) MetaFrame
16 7 (0.30%) XenServer
16 7 (0.30%) Microsoft Virtual Server
17 4 (0.17%) vCloud
18 2 (0.086%) Firmware
19 1 (0.043%) ISA Server
Systems Management
1 92 (3.96%) SCCM
2 61 (2.63%) Backup Exec
3 28 (1.21%) WSUS
4 21 (0.90%) Norton AntiVirus
5 14 (0.60%) HP SIM
6 13 (0.56%) HP NNM
6 13 (0.56%) HP Data Protector
7 12 (0.52%) SCOM
8 11 (0.47%) NetBackup
9 8 (0.34%) FortiGate
9 8 (0.34%) McAfee ePO
9 8 (0.34%) Casper Suite
10 6 (0.26%) Symantec Endpoint Protection
11 5 (0.22%) Nagios
12 4 (0.17%) ARCserve
12 4 (0.17%) Zenoss
12 4 (0.17%) Opsview
13 3 (0.13%) Cisco UCCX
13 3 (0.13%) Cisco CUCM
13 3 (0.13%) ZABBIX
Vendors
1 1156 (49.81%) Microsoft
2 602 (25.94%) VMware
3 427 (18.40%) Citrix
4 281 (12.11%) Cisco
5 169 (7.28%) Apple
6 113 (4.87%) HP
7 87 (3.75%) Symantec
8 59 (2.54%) Dell
9 52 (2.24%) Avaya
10 47 (2.02%) Red Hat
11 43 (1.85%) Google
12 40 (1.72%) Lotus
13 35 (1.51%) Mitel
14 33 (1.42%) Oracle
15 31 (1.34%) Bloomberg
16 28 (1.21%) Sophos
17 25 (1.08%) SonicWALL
17 25 (1.08%) IBM
17 25 (1.08%) EMC
18 24 (1.03%) NetApp
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum benefits
Posted: 23 hours ago
Central London / West End
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 23 hours ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum plus benefits
Posted: 23 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 23 hours ago
Hemel Hempstead, Hertfordshire
CV Screen Ltd
Salary: £28k - 32k per year + Pension + Training
Posted: 23 hours ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £18k - 21k per year + Pension + 25 days
Posted: 23 hours ago
Grimsby, South Humberside
PNG Recruitment Solutions
Salary: From £25,000 to £27,000 per annum
Posted: Yesterday
Doncaster, South Yorkshire
PNG Recruitment Solutions
Salary: From £25,000 to £27,000 per annum
Posted: Yesterday
South East London
PNG Recruitment Solutions
Salary: £30,000 per annum
Posted: Yesterday
Brighton, East Sussex
CV Screen Ltd
Salary: Up to £22k plus car allowance
Posted: Yesterday
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: Yesterday
Hull, North Humberside
Bluetownonline
Salary: £18k - 28k per year
Posted: Yesterday
Manchester, Lancashire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: Yesterday
Leeds, West Yorkshire
RM Education
Salary: £16000 - £19000 per annum + car/£4k
Posted: Yesterday
Devon
DCL Search & Selection
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Walters
Salary: £20000 per annum
Posted: Yesterday
Northampton, Northamptonshire
Robert Walters
Salary: £22000 per annum
Posted: Yesterday
City, London
Oho Group Ltd.
Salary: £28000 - £33000 per annum, Benefits Excellent Benefits and Environment
Posted: Yesterday
Liverpool, Merseyside
Ashdown IT
Salary: £22000 - £28000 per annum
Posted: Yesterday
Slough, Berkshire
Brightred Resourcing Limited
Salary: From £40,000 to £45,000 per annum 27 days + Bank Hols, Medical,Pension
Posted: Yesterday