The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 270 270 338
Rank change year-on-year
0 +68
Permanent jobs requiring an IT Support 1095 1148 798
As % of all permanent IT jobs located in England 1.07% 1.04% 0.79%
As % of the Job Titles category 1.14% 1.10% 0.83%
Number of salaries quoted 949 1034 726
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £19,000 £19,475 £19,000
10% offered a salary of more than £37,500 £37,500 £37,500
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96278 104019 95979
As % of all permanent IT jobs located in England 94.49% 94.49% 94.54%
Number of salaries quoted 80462 86063 80776
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 6 July 2015.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +31 357 £25,000 +2.04% 42
London +15 353 £30,000 - 46
North West -2 95 £23,000 -2.12% 17
East of England -19 86 £25,500 +0.99% 15
Yorkshire -4 81 £22,500 -6.25% 12
South West -32 58 £22,000 - 9
East Midlands -4 35 £20,000 -20.00% 7
West Midlands -21 34 £24,500 +13.95% 14
North East -13 4 £21,500 -10.41%
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1688 (73.42%) Windows
2 1144 (49.76%) Active Directory
3 1122 (48.80%) Microsoft
4 754 (32.80%) MS Office
5 698 (30.36%) MS Excel
6 685 (29.80%) Windows 7
7 614 (26.71%) Windows Server 2008
8 599 (26.05%) VMware
9 590 (25.66%) MS Exchange
10 422 (18.36%) ITIL
11 414 (18.01%) VMware Infrastructure
12 390 (16.96%) Citrix
13 389 (16.92%) Windows 8
13 389 (16.92%) Windows Server 2012
14 352 (15.31%) TCP/IP
15 317 (13.79%) Firewall
16 302 (13.14%) Windows XP
17 289 (12.57%) Windows Server 2003
18 288 (12.53%) Degree
19 269 (11.70%) Finance
20 264 (11.48%) DNS
21 260 (11.31%) Microsoft Certification
22 254 (11.05%) LAN
23 249 (10.83%) SQL
24 243 (10.57%) SLA
25 239 (10.40%) DHCP
26 236 (10.27%) Cisco
27 228 (9.92%) WAN
28 223 (9.70%) Hyper-V
29 216 (9.40%) SQL Server

IT Support
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 590 (25.66%) MS Exchange
2 210 (9.13%) Exchange Server 2010
3 148 (6.44%) SharePoint
4 118 (5.13%) Exchange Server 2013
5 104 (4.52%) Exchange Server 2007
6 68 (2.96%) Exchange Server 2003
7 64 (2.78%) IIS
8 53 (2.31%) Lync
9 47 (2.04%) Blackberry Enterprise Server
10 29 (1.26%) IBM Notes
11 24 (1.04%) Apache
12 21 (0.91%) WorkSite
12 21 (0.91%) SharePoint 2013
13 17 (0.74%) SharePoint 2010
14 15 (0.65%) Lotus Domino
15 11 (0.48%) CMS
16 10 (0.43%) Tomcat
17 7 (0.30%) SharePoint Server
18 5 (0.22%) WebLogic
18 5 (0.22%) Moodle
Applications
1 754 (32.80%) MS Office
2 698 (30.36%) MS Excel
3 25 (1.09%) MS PowerPoint
4 13 (0.57%) Spreadsheet
5 12 (0.52%) Adobe Creative Suite
6 9 (0.39%) MS Visio
7 5 (0.22%) Photoshop
7 5 (0.22%) MS Project
8 4 (0.17%) Acrobat
9 3 (0.13%) AutoCAD
9 3 (0.13%) Adobe Illustrator
10 2 (0.087%) SOLIDWORKS
11 1 (0.043%) S-PLUS
Business Applications
1 14 (0.61%) Dynamics CRM
2 13 (0.57%) Dynamics GP
3 4 (0.17%) Dynamics NAV
4 3 (0.13%) Oracle Payables
5 2 (0.087%) Finacle
5 2 (0.087%) Dynamics AX
5 2 (0.087%) Cognos TM1
5 2 (0.087%) assyst
5 2 (0.087%) Infor CRM
5 2 (0.087%) Line 50
5 2 (0.087%) Remedy ITSM
5 2 (0.087%) Magento
5 2 (0.087%) Epicor Vantage
6 1 (0.043%) Fredhopper
6 1 (0.043%) JDE EnterpriseOne
6 1 (0.043%) Sage 1000
6 1 (0.043%) Retail-J
6 1 (0.043%) GoldMine
6 1 (0.043%) SAP Oil and Gas
6 1 (0.043%) PeopleSoft HRMS
Cloud Services
1 169 (7.35%) Office 365
2 20 (0.87%) Google Apps
3 19 (0.83%) Microsoft Azure
4 15 (0.65%) Amazon AWS
5 13 (0.57%) SaaS
6 6 (0.26%) Google Drive
7 5 (0.22%) Mimecast
7 5 (0.22%) Cloud Computing
8 4 (0.17%) Symantec.cloud
9 3 (0.13%) IaaS
9 3 (0.13%) Amazon EC2
10 2 (0.087%) Amazon S3
10 2 (0.087%) PaaS
10 2 (0.087%) AWS CloudFormation
11 1 (0.043%) Dropbox
11 1 (0.043%) Yammer
11 1 (0.043%) OneDrive
11 1 (0.043%) Google Analytics
Communications & Networking
1 352 (15.31%) TCP/IP
2 317 (13.79%) Firewall
3 264 (11.48%) DNS
4 254 (11.05%) LAN
5 239 (10.40%) DHCP
6 228 (9.92%) WAN
7 207 (9.00%) VPN
8 155 (6.74%) Internet
9 129 (5.61%) VoIP
10 116 (5.05%) SAN
11 102 (4.44%) Wireless
12 59 (2.57%) VLAN
13 56 (2.44%) Wi-Fi
14 30 (1.30%) NAS
15 28 (1.22%) Intranet
16 26 (1.13%) SMTP
16 26 (1.13%) Cisco ASA
17 24 (1.04%) Ethernet
18 22 (0.96%) MPLS
19 20 (0.87%) IP Telephony
Database & Business Intelligence
1 216 (9.40%) SQL Server
2 35 (1.52%) SQL Server 2008
3 29 (1.26%) MySQL
4 23 (1.00%) Crystal Reports
5 14 (0.61%) SQL Server 2005
6 13 (0.57%) SQL Server 2012
7 12 (0.52%) Relational Database
8 8 (0.35%) SQL Server Reporting Services
9 6 (0.26%) RDBMS
9 6 (0.26%) SQL Server Integration Services
10 5 (0.22%) Oracle Database
11 4 (0.17%) QlikView
12 2 (0.087%) MS Access
13 1 (0.043%) OLAP
13 1 (0.043%) Oracle Database 10g
13 1 (0.043%) InterBase
13 1 (0.043%) SQL Server Analysis Services
Development Applications
1 13 (0.57%) Visual Studio
2 7 (0.30%) Team Foundation Server
3 5 (0.22%) MSI
4 4 (0.17%) Oracle Forms
5 3 (0.13%) Bugzilla
5 3 (0.13%) Subversion
5 3 (0.13%) Git (software)
6 2 (0.087%) Eclipse
6 2 (0.087%) Redmine
7 1 (0.043%) Visual Studio Tools for Office
7 1 (0.043%) Hudson
7 1 (0.043%) HP UFT
7 1 (0.043%) LoadRunner
General
1 269 (11.70%) Finance
2 84 (3.65%) Legal
3 75 (3.26%) Law
4 74 (3.22%) Retail
5 73 (3.18%) Telecoms
6 49 (2.13%) Manufacturing
7 46 (2.00%) Banking
8 39 (1.70%) Front Office
9 36 (1.57%) Marketing
10 33 (1.44%) Games
11 32 (1.39%) Back Office
12 31 (1.35%) Advertising
13 28 (1.22%) Financial Institution
14 17 (0.74%) Pharmaceutical
14 17 (0.74%) German Language
15 14 (0.61%) Publishing
16 12 (0.52%) Automotive
17 10 (0.43%) French Language
18 7 (0.30%) Italian Language
18 7 (0.30%) Billing
Libraries, Frameworks & Software Standards
1 35 (1.52%) .NET
2 23 (1.00%) HTML
3 22 (0.96%) ASP.NET
4 20 (0.87%) Software Packaging
5 15 (0.65%) XML
6 10 (0.43%) CSS
7 8 (0.35%) COM
8 7 (0.30%) FIX Protocol
8 7 (0.30%) LAMP
8 7 (0.30%) ASP.NET MVC
9 5 (0.22%) Web Services
10 3 (0.13%) XSL
10 3 (0.13%) JSP
10 3 (0.13%) Java RMI
11 2 (0.087%) Middleware
11 2 (0.087%) X-Windows
11 2 (0.087%) EDI
11 2 (0.087%) HTML5
12 1 (0.043%) jQuery
12 1 (0.043%) Windows SharePoint Services
Miscellaneous
1 194 (8.44%) Blackberry
2 115 (5.00%) Analytical Skills
3 104 (4.52%) Computer Science
4 56 (2.44%) Fat Client
4 56 (2.44%) iPhone
4 56 (2.44%) Thin Client
5 53 (2.31%) Video Conferencing
6 50 (2.17%) Management Information System
7 45 (1.96%) Data Centre
8 41 (1.78%) iPad
9 31 (1.35%) Hedge funds
10 28 (1.22%) Mathematics
11 26 (1.13%) EPoS
12 25 (1.09%) NHS
13 20 (0.87%) Statistics
13 20 (0.87%) User Experience
14 16 (0.70%) Foreign Exchange (FX)
15 13 (0.57%) CCTV
15 13 (0.57%) Enterprise Software
16 12 (0.52%) Derivative
Operating Systems
1 1688 (73.42%) Windows
2 685 (29.80%) Windows 7
3 614 (26.71%) Windows Server 2008
4 389 (16.92%) Windows 8
4 389 (16.92%) Windows Server 2012
5 302 (13.14%) Windows XP
6 289 (12.57%) Windows Server 2003
7 209 (9.09%) Linux
8 113 (4.92%) Android
9 92 (4.00%) Apple iOS
10 88 (3.83%) Windows Vista
11 86 (3.74%) Mac OS X
12 40 (1.74%) CentOS
13 36 (1.57%) Red Hat Enterprise Linux
14 29 (1.26%) Ubuntu
15 28 (1.22%) UNIX
16 27 (1.17%) Mac OS
17 23 (1.00%) Windows 2000 Server
17 23 (1.00%) Debian
18 12 (0.52%) Windows Phone
Processes & Methodologies
1 422 (18.36%) ITIL
2 118 (5.13%) Service Delivery
3 90 (3.91%) Incident Management
4 81 (3.52%) Service Management
5 61 (2.65%) Time Management
6 59 (2.57%) Problem Management
7 57 (2.48%) CRM
8 54 (2.35%) Line Management
9 53 (2.31%) Disaster Recovery
10 49 (2.13%) ERP
11 47 (2.04%) Project Management
11 47 (2.04%) Change Management
12 41 (1.78%) Asset Management
12 41 (1.78%) Mentoring
13 39 (1.70%) Configuration Management
14 31 (1.35%) Network Management
15 26 (1.13%) Information Security
16 25 (1.09%) Document Management
17 24 (1.04%) Change Control
17 24 (1.04%) Kalman Filter
Programming Languages
1 249 (10.83%) SQL
2 84 (3.65%) PowerShell
3 36 (1.57%) C
4 34 (1.48%) C#
5 29 (1.26%) Perl
6 25 (1.09%) VB
7 20 (0.87%) VBA
8 16 (0.70%) PHP
9 13 (0.57%) Java
9 13 (0.57%) Python
10 12 (0.52%) JavaScript
11 11 (0.48%) T-SQL
12 10 (0.43%) VBScript
13 8 (0.35%) Bash Shell
14 7 (0.30%) VB.NET
15 6 (0.26%) PL/SQL
16 2 (0.087%) C++
16 2 (0.087%) Apex Code
16 2 (0.087%) Shell Script
17 1 (0.043%) VB6
Qualifications
1 288 (12.53%) Degree
2 260 (11.31%) Microsoft Certification
3 151 (6.57%) MCP
4 130 (5.65%) MCSE
5 98 (4.26%) MCSA
6 92 (4.00%) MCITP
7 80 (3.48%) Cisco Certification
8 75 (3.26%) CCNA
9 60 (2.61%) A+ Certification
10 45 (1.96%) MCTS
11 42 (1.83%) Network+ Certification
12 34 (1.48%) ITIL Certification
12 34 (1.48%) Security Cleared
13 29 (1.26%) VMware Certified Professional (VCP)
14 23 (1.00%) PhD
15 20 (0.87%) Citrix Certification
15 20 (0.87%) ITIL Foundation Certificate
16 18 (0.78%) HND
16 18 (0.78%) CCA
17 17 (0.74%) SC Cleared
Quality Assurance & Compliance
1 243 (10.57%) SLA
2 20 (0.87%) ISO/IEC 27001
3 14 (0.61%) QA
4 5 (0.22%) PCI DSS
5 4 (0.17%) HL7
5 4 (0.17%) 21 CFR Part 11
5 4 (0.17%) GMP
6 3 (0.13%) DICOM
7 2 (0.087%) ISO 9001
7 2 (0.087%) Sarbanes-Oxley
System Software
1 1144 (49.76%) Active Directory
2 414 (18.01%) VMware Infrastructure
3 223 (9.70%) Hyper-V
4 82 (3.57%) XenApp
5 78 (3.39%) vSphere
6 54 (2.35%) VMware ESX
7 37 (1.61%) Terminal Services
8 36 (1.57%) VMware Workstation
9 23 (1.00%) XenDesktop
10 22 (0.96%) VMware ESXi
10 22 (0.96%) VMware Server
11 15 (0.65%) IMail Server
12 12 (0.52%) Terminal Server
12 12 (0.52%) XenServer
13 7 (0.30%) Microsoft App-V
14 5 (0.22%) Firmware
14 5 (0.22%) vCloud
15 4 (0.17%) Microsoft Virtual Server
15 4 (0.17%) Citrix Presentation Server
16 3 (0.13%) iptables
Systems Management
1 84 (3.65%) SCCM
2 54 (2.35%) Backup Exec
3 23 (1.00%) WSUS
4 18 (0.78%) Norton AntiVirus
5 13 (0.57%) SCOM
6 9 (0.39%) Symantec Endpoint Protection
7 8 (0.35%) Casper Suite
8 7 (0.30%) HP SIM
8 7 (0.30%) Nagios
8 7 (0.30%) ARCserve
9 6 (0.26%) HP NNM
9 6 (0.26%) HP Data Protector
10 5 (0.22%) McAfee ePO
10 5 (0.22%) FortiGate
11 4 (0.17%) Opsview
11 4 (0.17%) ZABBIX
12 3 (0.13%) SCVMM
13 2 (0.087%) NetBackup
13 2 (0.087%) Cisco UCCX
13 2 (0.087%) Cisco CUCM
Vendors
1 1122 (48.80%) Microsoft
2 599 (26.05%) VMware
3 390 (16.96%) Citrix
4 236 (10.27%) Cisco
5 138 (6.00%) HP
6 127 (5.52%) Apple
7 71 (3.09%) Dell
8 64 (2.78%) Symantec
9 56 (2.44%) Red Hat
10 54 (2.35%) Avaya
11 38 (1.65%) Google
12 32 (1.39%) Adobe
13 31 (1.35%) Oracle
14 30 (1.30%) Veeam
15 29 (1.26%) Lotus
15 29 (1.26%) Bloomberg
16 27 (1.17%) Mitel
17 25 (1.09%) Sophos
18 21 (0.91%) IBM
18 21 (0.91%) Polycom
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 5 hours ago
Berkshire
Global Technology Solutions Ltd
Salary: £24500 per annum
Posted: 6 hours ago
London
TLP Consultancy Ltd.
Salary: £37000 - £43000 per annum + discretionary bonus and benefits
Posted: 6 hours ago
Willenhall, West Midlands (County)
EasyWebRecruitment.com
Salary: £25’000 plus a company vehicle
Posted: 6 hours ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £23k - 30k per year
Posted: 7 hours ago
Warrington, Cheshire
Senitor Associates
Salary: £34000 per annum
Posted: 7 hours ago
Christchurch, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + bonus & benefits
Posted: 7 hours ago
South West London
ComputAppoint
Salary: £20000 - £25000 per annum
Posted: 9 hours ago
London
Reed Technology
Salary: £25000 - £30000 per annum
Posted: 10 hours ago
City, London
Hays Finance Technology
Salary: £20000 - £45000.00 per day
Posted: 12 hours ago
London
Information Technology Services
Salary: £35k - 40k per year + fantastic training opportunities
Posted: 14 hours ago
Salford, Lancashire
Randstad Technologies
Salary: £20000.00 - £21000.00 per annum + Bonus, Pension
Posted: 14 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum + training & benefits
Posted: 14 hours ago
South Yorkshire
AMsource Technology
Salary: £22000 - £28000 per annum + Pension, Holiday, life insurance
Posted: 15 hours ago
Lewes, East Sussex
Ashdown IT
Salary: £20000 - £22000 per annum + 5 weeks holiday
Posted: 15 hours ago
Retford, Nottinghamshire
Searchability
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £32500 Per Annum
Posted: 3 days ago
Essex
ARC IT Recruitment Ltd
Salary: £21000 - £24000 Per Annum + benefits
Posted: 3 days ago
Lyndhurst, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 3 days ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum + Car + Benefits
Posted: 3 days ago