The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 259 327 352
Rank change year-on-year
+68 +25
Permanent jobs requiring an IT Support 1135 790 795
As % of all permanent IT jobs located in England 1.06% 0.79% 0.73%
As % of the Job Titles category 1.12% 0.84% 0.76%
Number of salaries quoted 1004 701 702
Average salary £26,000 £25,000 £27,000
Average salary % change year-on-year
+4.00% -7.40%
90% offered a salary of more than £20,000 £18,100 £20,000
10% offered a salary of more than £37,650 £40,000 £40,000
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 94057 104141
As % of all permanent IT jobs located in England 94.39% 94.25% 95.25%
Number of salaries quoted 82543 79050 89527
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 19 September 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +65 376 £29,500 +7.27% 60
South East +35 314 £25,000 +2.04% 45
South West +20 100 £22,000 +10.00% 16
East of England -25 97 £25,500 +13.33% 11
Yorkshire -4 81 £25,000 +25.00% 6
North West +14 69 £22,500 -4.25% 26
West Midlands -5 59 £25,000 - 14
East Midlands +7 33 £23,217 -15.57% 5
North East -1 7 £20,000 +53.84% 2
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1695 (75.43%) Windows
2 1127 (50.16%) Microsoft
3 1113 (49.53%) Active Directory
4 772 (34.36%) MS Office
5 715 (31.82%) Windows 7
6 701 (31.20%) MS Excel
7 640 (28.48%) Windows Server 2008
8 636 (28.30%) MS Exchange
9 570 (25.37%) VMware
10 430 (19.14%) ITIL
11 427 (19.00%) Windows XP
12 379 (16.87%) Windows Server 2003
13 374 (16.64%) VMware Infrastructure
14 338 (15.04%) Citrix
15 336 (14.95%) TCP/IP
15 336 (14.95%) Firewall
16 318 (14.15%) Microsoft Certification
17 315 (14.02%) SQL
18 305 (13.57%) DNS
19 299 (13.31%) Windows Server 2012
20 281 (12.51%) Cisco
21 273 (12.15%) Degree
22 268 (11.93%) SQL Server
23 256 (11.39%) Windows 8
24 252 (11.21%) LAN
25 241 (10.73%) Finance
26 236 (10.50%) DHCP
27 232 (10.32%) WAN
28 226 (10.06%) Linux
29 219 (9.75%) VPN

IT Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 636 (28.30%) MS Exchange
2 219 (9.75%) Exchange Server 2010
3 140 (6.23%) SharePoint
4 126 (5.61%) Exchange Server 2007
5 95 (4.23%) IIS
6 87 (3.87%) Exchange Server 2013
7 69 (3.07%) Lync
8 57 (2.54%) Exchange Server 2003
9 48 (2.14%) Blackberry Enterprise Server
10 26 (1.16%) IBM Notes
11 19 (0.85%) SharePoint 2013
12 12 (0.53%) Apache
13 11 (0.49%) SharePoint Server
13 11 (0.49%) WorkSite
14 8 (0.36%) SharePoint 2010
15 6 (0.27%) Office Communications Server
15 6 (0.27%) CMS
15 6 (0.27%) GroupWise
16 5 (0.22%) Tomcat
17 4 (0.18%) Lotus Domino
Applications
1 772 (34.36%) MS Office
2 701 (31.20%) MS Excel
3 34 (1.51%) MS PowerPoint
4 12 (0.53%) MS Visio
5 4 (0.18%) AutoCAD
6 3 (0.13%) S-PLUS
6 3 (0.13%) Photoshop
6 3 (0.13%) MS Project
7 2 (0.089%) Acrobat
8 1 (0.045%) Spreadsheet
Business Applications
1 12 (0.53%) Dynamics CRM
2 9 (0.40%) Dynamics AX
3 8 (0.36%) Dynamics NAV
4 7 (0.31%) Google Analytics
5 6 (0.27%) Line 500
6 5 (0.22%) Sage 200
6 5 (0.22%) Movex
7 3 (0.13%) Visualfiles
7 3 (0.13%) Bond Adapt
7 3 (0.13%) SAP Business One
7 3 (0.13%) Dynamics GP
7 3 (0.13%) IntelliMatch
8 2 (0.089%) Sage 50
8 2 (0.089%) Magento
8 2 (0.089%) Cognos TM1
9 1 (0.045%) SAP Oil and Gas
9 1 (0.045%) Global One
9 1 (0.045%) Summit
9 1 (0.045%) Exchequer
9 1 (0.045%) Oracle EBS
Cloud Services
1 104 (4.63%) Office 365
2 15 (0.67%) SaaS
3 14 (0.62%) Microsoft Azure
4 13 (0.58%) Amazon AWS
5 9 (0.40%) Google Apps
6 7 (0.31%) Cloud Computing
7 2 (0.089%) Route 53
7 2 (0.089%) Amazon ELB
8 1 (0.045%) PaaS
Communications & Networking
1 336 (14.95%) TCP/IP
1 336 (14.95%) Firewall
2 305 (13.57%) DNS
3 252 (11.21%) LAN
4 236 (10.50%) DHCP
5 232 (10.32%) WAN
6 219 (9.75%) VPN
7 137 (6.10%) SAN
8 121 (5.38%) Internet
9 113 (5.03%) VoIP
10 81 (3.60%) Wireless
11 43 (1.91%) Wi-Fi
12 36 (1.60%) NAS
13 35 (1.56%) VLAN
14 33 (1.47%) Intranet
15 29 (1.29%) iSCSI
16 26 (1.16%) ADSL
16 26 (1.16%) Ethernet
17 24 (1.07%) Cisco ASA
18 23 (1.02%) Network Security
Database & Business Intelligence
1 268 (11.93%) SQL Server
2 47 (2.09%) SQL Server 2008
3 29 (1.29%) SQL Server 2005
4 24 (1.07%) Crystal Reports
5 23 (1.02%) SQL Server 2012
6 18 (0.80%) Relational Database
6 18 (0.80%) MS Access
7 16 (0.71%) MySQL
8 9 (0.40%) SQL Server Reporting Services
9 8 (0.36%) PostgreSQL
10 5 (0.22%) Oracle Database
11 4 (0.18%) Oracle Reports
12 2 (0.089%) DB2
12 2 (0.089%) RDBMS
12 2 (0.089%) BusinessObjects
12 2 (0.089%) SQL Server 2000
12 2 (0.089%) MaxDB
12 2 (0.089%) MarkLogic
13 1 (0.045%) Big Data
13 1 (0.045%) FileMaker
Development Applications
1 14 (0.62%) Visual Studio
2 7 (0.31%) JIRA
3 4 (0.18%) SQL Server Management Studio (SSMS)
4 1 (0.045%) Team Foundation Server
4 1 (0.045%) Toad
4 1 (0.045%) Dreamweaver
4 1 (0.045%) LabVIEW
General
1 241 (10.73%) Finance
2 86 (3.83%) Retail
3 73 (3.25%) Telecoms
4 57 (2.54%) Legal
5 46 (2.05%) Advertising
6 42 (1.87%) Law
7 37 (1.65%) Marketing
8 33 (1.47%) Banking
9 29 (1.29%) Manufacturing
10 27 (1.20%) Back Office
11 24 (1.07%) Financial Institution
12 21 (0.93%) French Language
13 17 (0.76%) German Language
14 16 (0.71%) Italian Language
15 13 (0.58%) Spanish Language
16 12 (0.53%) Front Office
17 9 (0.40%) Aerospace
17 9 (0.40%) Publishing
18 6 (0.27%) Electronics
19 5 (0.22%) Games
Libraries, Frameworks & Software Standards
1 37 (1.65%) Software Packaging
2 35 (1.56%) HTML
3 29 (1.29%) .NET
4 22 (0.98%) XML
5 20 (0.89%) CSS
6 19 (0.85%) Web Services
7 16 (0.71%) LAMP
8 10 (0.45%) Middleware
8 10 (0.45%) COM
9 9 (0.40%) ASP.NET
10 8 (0.36%) XSLT
11 5 (0.22%) WebCenter
12 4 (0.18%) WSDL
12 4 (0.18%) JSP
13 2 (0.089%) ATL
13 2 (0.089%) J2EE
13 2 (0.089%) Hibernate
13 2 (0.089%) SAP Basis
13 2 (0.089%) ASP.NET Web Forms
14 1 (0.045%) Oracle Fusion
Miscellaneous
1 152 (6.76%) Blackberry
2 112 (4.98%) Analytical Skills
3 97 (4.32%) Computer Science
4 68 (3.03%) iPhone
5 51 (2.27%) Management Information System
6 42 (1.87%) Hedge funds
7 40 (1.78%) EPoS
8 24 (1.07%) PDA
9 23 (1.02%) Video Conferencing
10 21 (0.93%) iPad
10 21 (0.93%) Fat Client
10 21 (0.93%) Thin Client
11 18 (0.80%) Clustering
11 18 (0.80%) Mathematics
12 17 (0.76%) User Experience
13 16 (0.71%) Client/Server
14 15 (0.67%) Replication
15 11 (0.49%) Kindle
16 9 (0.40%) Open Source
16 9 (0.40%) Statistics
Operating Systems
1 1695 (75.43%) Windows
2 715 (31.82%) Windows 7
3 640 (28.48%) Windows Server 2008
4 427 (19.00%) Windows XP
5 379 (16.87%) Windows Server 2003
6 299 (13.31%) Windows Server 2012
7 256 (11.39%) Windows 8
8 226 (10.06%) Linux
9 90 (4.01%) Mac OS X
10 81 (3.60%) Windows Vista
11 58 (2.58%) Android
12 47 (2.09%) Mac OS
13 41 (1.82%) UNIX
14 39 (1.74%) Apple iOS
15 24 (1.07%) Windows 2000 Server
16 17 (0.76%) Solaris
17 16 (0.71%) Ubuntu
18 13 (0.58%) CentOS
19 12 (0.53%) Red Hat Enterprise Linux
20 11 (0.49%) Debian
Processes & Methodologies
1 430 (19.14%) ITIL
2 100 (4.45%) Service Delivery
2 100 (4.45%) Disaster Recovery
3 76 (3.38%) CRM
4 75 (3.34%) Service Management
5 66 (2.94%) Incident Management
6 63 (2.80%) Change Management
7 58 (2.58%) Asset Management
8 50 (2.23%) ERP
9 48 (2.14%) Time Management
10 43 (1.91%) Project Management
11 35 (1.56%) Problem Management
12 33 (1.47%) Continuous Improvement
13 26 (1.16%) Document Management
14 25 (1.11%) Root Cause Analysis
14 25 (1.11%) Line Management
14 25 (1.11%) Mentoring
15 23 (1.02%) Change Control
15 23 (1.02%) E-Commerce
16 22 (0.98%) Coaching
Programming Languages
1 315 (14.02%) SQL
2 69 (3.07%) PowerShell
3 42 (1.87%) Perl
4 32 (1.42%) JavaScript
5 30 (1.34%) C
6 28 (1.25%) Python
7 26 (1.16%) VB
7 26 (1.16%) Java
8 20 (0.89%) PHP
9 15 (0.67%) C#
10 14 (0.62%) Bash Shell
11 13 (0.58%) Shell Script
12 10 (0.45%) VBA
12 10 (0.45%) VBScript
13 9 (0.40%) PL/SQL
14 8 (0.36%) T-SQL
15 5 (0.22%) VB.NET
16 4 (0.18%) C++
17 3 (0.13%) Ruby
18 2 (0.089%) VB6
Qualifications
1 318 (14.15%) Microsoft Certification
2 273 (12.15%) Degree
3 200 (8.90%) MCSE
4 132 (5.87%) MCP
5 118 (5.25%) Cisco Certification
6 104 (4.63%) MCITP
7 97 (4.32%) MCSA
8 90 (4.01%) CCNA
9 69 (3.07%) ITIL Certification
10 51 (2.27%) MCTS
11 49 (2.18%) Security Cleared
12 37 (1.65%) SC Cleared
13 31 (1.38%) VMware Certified Professional (VCP)
14 24 (1.07%) A+ Certification
15 22 (0.98%) CCA
15 22 (0.98%) Citrix Certification
15 22 (0.98%) PhD
16 18 (0.80%) HND
17 17 (0.76%) ITIL Foundation Certificate
18 13 (0.58%) MCDST
Quality Assurance & Compliance
1 192 (8.54%) SLA
2 16 (0.71%) QA
3 12 (0.53%) ISO 9001
4 9 (0.40%) HL7
5 6 (0.27%) DICOM
5 6 (0.27%) Sarbanes-Oxley
6 5 (0.22%) COBIT
7 3 (0.13%) ISO/IEC 27001
8 2 (0.089%) JSP 440
9 1 (0.045%) PCI DSS
9 1 (0.045%) GAMP
9 1 (0.045%) GxP
9 1 (0.045%) BS7799
System Software
1 1113 (49.53%) Active Directory
2 374 (16.64%) VMware Infrastructure
3 207 (9.21%) Hyper-V
4 92 (4.09%) VMware ESX
5 66 (2.94%) XenApp
6 48 (2.14%) vSphere
7 34 (1.51%) VMware ESXi
8 33 (1.47%) Terminal Services
9 31 (1.38%) VMware Workstation
10 21 (0.93%) XenDesktop
11 12 (0.53%) Xen
11 12 (0.53%) Microsoft Virtual Server
12 10 (0.45%) Microsoft App-V
12 10 (0.45%) Terminal Server
13 9 (0.40%) IMail Server
14 8 (0.36%) Samba
14 8 (0.36%) VMware Server
14 8 (0.36%) NFS
14 8 (0.36%) GPFS
15 7 (0.31%) XenServer
Systems Management
1 73 (3.25%) SCCM
2 63 (2.80%) Backup Exec
3 36 (1.60%) WSUS
4 20 (0.89%) NetBackup
5 19 (0.85%) Norton AntiVirus
6 10 (0.45%) Nagios
6 10 (0.45%) SCOM
7 8 (0.36%) DameWare
7 8 (0.36%) Bcfg2
8 7 (0.31%) Symantec Enterprise Vault
9 4 (0.18%) Cisco UCCX
9 4 (0.18%) Cisco CUCM
9 4 (0.18%) ZENworks
10 3 (0.13%) Systems Management Server (SMS)
10 3 (0.13%) McAfee ePO
11 2 (0.089%) HP SIM
11 2 (0.089%) CA Spectrum
11 2 (0.089%) Opsview
11 2 (0.089%) ARCserve
11 2 (0.089%) CA Wily
Vendors
1 1127 (50.16%) Microsoft
2 570 (25.37%) VMware
3 338 (15.04%) Citrix
4 281 (12.51%) Cisco
5 140 (6.23%) Apple
6 135 (6.01%) HP
7 85 (3.78%) Symantec
8 62 (2.76%) Dell
9 49 (2.18%) Oracle
10 40 (1.78%) Juniper
11 39 (1.74%) Avaya
12 32 (1.42%) NetApp
13 30 (1.34%) Adobe
14 26 (1.16%) IBM
14 26 (1.16%) Lotus
15 24 (1.07%) EMC
16 23 (1.02%) SAP
16 23 (1.02%) Google
17 22 (0.98%) Sage
17 22 (0.98%) ServiceNow
City, London
Understanding Recruitment
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 5 hours ago
London
Tableau Software
Posted: Yesterday
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: 2 days ago
Central London / West End
Edison Hill Ltd
Salary: From £28,000 to £30,000 per annum plus benefits.
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 2 days ago
London
Big Picture Staffing
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
City, London
QUANTICA
Salary: £28000 - £32000 per annum
Posted: 2 days ago
Chester, Cheshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £20,000 to £25,000 per annum plus benefits and training
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Ellesmere Port, Merseyside
Senitor Associates
Salary: £31000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 2 days ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 2 days ago
London
Sanderson
Salary: £20000 - £30000 per annum + benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Intapeople
Salary: £27000 - Shift allowance (8% Afternoon % 25% Night)
Posted: 2 days ago
Yeovil, Somerset
networx
Salary: £23,973 per annum
Posted: 2 days ago
St. Albans, Hertfordshire
CV Screen Ltd
Salary: to £20,000 + Benefits
Posted: 2 days ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 2 days ago