The table below looks at the statistics for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 261 305 339
Rank change year-on-year
+44 +34
Permanent jobs requiring an IT Support 1129 911 787
As % of all permanent IT jobs located in England 1.06% 0.90% 0.74%
As % of the Job Titles category 1.12% 0.95% 0.77%
Number of salaries quoted 987 791 718
Average salary £26,000 £25,000 £26,500
Average salary % change year-on-year
+4.00% -5.66%
90% offered a salary of more than £19,000 £18,000 £19,000
10% offered a salary of more than £38,500 £40,000 £37,500
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 96111 101551
As % of all permanent IT jobs located in England 94.47% 94.56% 95.26%
Number of salaries quoted 83367 80755 87205
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,520 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in England

IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

IT Support Salary Trend in England

IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 24 October 2014.

IT Support Salary Histogram in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +56 408 £30,000 +9.09% 53
South East +16 285 £26,000 +6.12% 53
South West 0 99 £20,500 -8.88% 20
East of England -24 90 £26,000 +15.55% 18
Yorkshire -8 80 £23,500 +10.58% 12
North West +2 67 £21,500 -7.52% 23
West Midlands -15 52 £27,000 +14.89% 12
East Midlands +4 42 £22,858 +5.09% 7
North East -17 6 £25,750 +0.98% 1
IT Support
UK

IT Support
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1760 (76.49%) Windows
2 1185 (51.50%) Active Directory
3 1138 (49.46%) Microsoft
4 785 (34.12%) MS Office
5 738 (32.07%) Windows 7
6 704 (30.60%) MS Excel
7 659 (28.64%) MS Exchange
8 656 (28.51%) Windows Server 2008
9 574 (24.95%) VMware
10 446 (19.38%) ITIL
11 444 (19.30%) Windows XP
12 381 (16.56%) Windows Server 2003
13 376 (16.34%) TCP/IP
14 370 (16.08%) VMware Infrastructure
15 355 (15.43%) Citrix
16 344 (14.95%) Firewall
17 330 (14.34%) DNS
18 320 (13.91%) Windows Server 2012
19 314 (13.65%) Microsoft Certification
20 307 (13.34%) SQL
21 290 (12.60%) Cisco
22 274 (11.91%) Windows 8
23 268 (11.65%) Finance
24 264 (11.47%) Degree
25 258 (11.21%) LAN
26 253 (11.00%) DHCP
27 250 (10.86%) WAN
28 249 (10.82%) VPN
29 246 (10.69%) SQL Server
30 221 (9.60%) Exchange Server 2010

IT Support
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 659 (28.64%) MS Exchange
2 221 (9.60%) Exchange Server 2010
3 126 (5.48%) Exchange Server 2007
4 114 (4.95%) SharePoint
5 91 (3.95%) Exchange Server 2013
6 79 (3.43%) IIS
7 62 (2.69%) Lync
8 61 (2.65%) Blackberry Enterprise Server
9 56 (2.43%) Exchange Server 2003
10 35 (1.52%) IBM Notes
11 14 (0.61%) Apache
12 12 (0.52%) WorkSite
13 10 (0.43%) SharePoint 2013
14 8 (0.35%) Tomcat
15 5 (0.22%) Lotus Domino
15 5 (0.22%) CMS
16 4 (0.17%) Office Communications Server
16 4 (0.17%) SharePoint 2010
16 4 (0.17%) GroupWise
16 4 (0.17%) SharePoint Server
Applications
1 785 (34.12%) MS Office
2 704 (30.60%) MS Excel
3 42 (1.83%) MS PowerPoint
4 9 (0.39%) MS Visio
5 7 (0.30%) Adobe Creative Suite
6 6 (0.26%) AutoCAD
7 4 (0.17%) Photoshop
8 3 (0.13%) MS Project
8 3 (0.13%) Spreadsheet
9 2 (0.087%) S-PLUS
10 1 (0.043%) Acrobat
Business Applications
1 8 (0.35%) Dynamics CRM
2 7 (0.30%) Dynamics NAV
2 7 (0.30%) Google Analytics
3 6 (0.26%) Line 500
4 5 (0.22%) Sage 200
5 4 (0.17%) Movex
6 3 (0.13%) Visualfiles
6 3 (0.13%) Dynamics AX
6 3 (0.13%) Dynamics GP
6 3 (0.13%) SAP Business One
7 2 (0.087%) SAP ERP
7 2 (0.087%) ResourceLink
7 2 (0.087%) SAP Oil and Gas
7 2 (0.087%) Cognos TM1
7 2 (0.087%) Sage 50
8 1 (0.043%) Epicor Tropos
8 1 (0.043%) Eikon
8 1 (0.043%) Remedy ITSM
8 1 (0.043%) 3000 Xtra
8 1 (0.043%) Global One
Cloud Services
1 103 (4.48%) Office 365
2 14 (0.61%) Microsoft Azure
2 14 (0.61%) Google Apps
3 13 (0.56%) Amazon AWS
4 10 (0.43%) SaaS
4 10 (0.43%) Cloud Computing
5 2 (0.087%) Route 53
5 2 (0.087%) Amazon ELB
Communications & Networking
1 376 (16.34%) TCP/IP
2 344 (14.95%) Firewall
3 330 (14.34%) DNS
4 258 (11.21%) LAN
5 253 (11.00%) DHCP
6 250 (10.86%) WAN
7 249 (10.82%) VPN
8 131 (5.69%) SAN
8 131 (5.69%) Internet
8 131 (5.69%) VoIP
9 95 (4.13%) Wireless
10 44 (1.91%) Wi-Fi
11 40 (1.74%) VLAN
12 38 (1.65%) Intranet
13 33 (1.43%) NAS
14 26 (1.13%) iSCSI
14 26 (1.13%) Cisco ASA
15 24 (1.04%) ADSL
16 21 (0.91%) Ethernet
16 21 (0.91%) IP Telephony
Database & Business Intelligence
1 246 (10.69%) SQL Server
2 46 (2.00%) SQL Server 2008
3 25 (1.09%) Crystal Reports
4 23 (1.00%) SQL Server 2005
5 22 (0.96%) SQL Server 2012
6 20 (0.87%) MySQL
6 20 (0.87%) MS Access
7 17 (0.74%) Relational Database
8 8 (0.35%) SQL Server Reporting Services
9 7 (0.30%) PostgreSQL
9 7 (0.30%) Oracle Database
10 4 (0.17%) Oracle Reports
11 2 (0.087%) BusinessObjects
11 2 (0.087%) SAP BW
11 2 (0.087%) Cognos Impromptu
11 2 (0.087%) MarkLogic
12 1 (0.043%) Business Intelligence Development Studio
12 1 (0.043%) Big Data
12 1 (0.043%) RDBMS
12 1 (0.043%) Text Mining
Development Applications
1 12 (0.52%) Visual Studio
2 6 (0.26%) JIRA
3 4 (0.17%) SQL Server Management Studio (SSMS)
4 1 (0.043%) Team Foundation Server
4 1 (0.043%) Toad
4 1 (0.043%) Dreamweaver
General
1 268 (11.65%) Finance
2 82 (3.56%) Retail
3 67 (2.91%) Telecoms
4 63 (2.74%) Legal
5 45 (1.96%) Law
6 38 (1.65%) Banking
7 35 (1.52%) Advertising
8 34 (1.48%) Financial Institution
9 30 (1.30%) Manufacturing
10 29 (1.26%) Marketing
11 25 (1.09%) Back Office
12 19 (0.83%) French Language
13 17 (0.74%) German Language
14 15 (0.65%) Italian Language
15 12 (0.52%) Front Office
16 10 (0.43%) Spanish Language
17 9 (0.39%) Aerospace
17 9 (0.39%) Publishing
18 5 (0.22%) Pharmaceutical
18 5 (0.22%) Electronics
Libraries, Frameworks & Software Standards
1 36 (1.56%) HTML
2 33 (1.43%) Software Packaging
3 23 (1.00%) .NET
4 22 (0.96%) XML
5 20 (0.87%) CSS
6 16 (0.70%) Web Services
7 10 (0.43%) LAMP
8 9 (0.39%) COM
8 9 (0.39%) Middleware
9 7 (0.30%) ASP.NET
10 6 (0.26%) XSLT
11 5 (0.22%) WebCenter
12 4 (0.17%) X-Windows
13 3 (0.13%) JSP
14 2 (0.087%) ATL
14 2 (0.087%) J2EE
14 2 (0.087%) WSDL
14 2 (0.087%) EDIFACT
14 2 (0.087%) ASP.NET Web Forms
14 2 (0.087%) Hibernate
Miscellaneous
1 169 (7.34%) Blackberry
2 107 (4.65%) Analytical Skills
3 101 (4.39%) Computer Science
4 64 (2.78%) iPhone
5 53 (2.30%) Management Information System
6 46 (2.00%) EPoS
7 45 (1.96%) Hedge funds
8 31 (1.35%) Fat Client
8 31 (1.35%) Thin Client
9 23 (1.00%) Video Conferencing
10 22 (0.96%) iPad
11 21 (0.91%) PDA
12 19 (0.83%) Mathematics
13 14 (0.61%) User Experience
14 11 (0.48%) Replication
15 10 (0.43%) Clustering
15 10 (0.43%) Smartphone
16 9 (0.39%) Streaming Media
17 7 (0.30%) Physics
17 7 (0.30%) Client/Server
Operating Systems
1 1760 (76.49%) Windows
2 738 (32.07%) Windows 7
3 656 (28.51%) Windows Server 2008
4 444 (19.30%) Windows XP
5 381 (16.56%) Windows Server 2003
6 320 (13.91%) Windows Server 2012
7 274 (11.91%) Windows 8
8 205 (8.91%) Linux
9 99 (4.30%) Windows Vista
10 72 (3.13%) Mac OS X
11 66 (2.87%) Android
12 51 (2.22%) Mac OS
13 48 (2.09%) UNIX
14 43 (1.87%) Apple iOS
15 26 (1.13%) Windows 2000 Server
16 16 (0.70%) CentOS
17 14 (0.61%) Red Hat Enterprise Linux
18 13 (0.56%) Windows 2000
18 13 (0.56%) Ubuntu
19 11 (0.48%) Solaris
Processes & Methodologies
1 446 (19.38%) ITIL
2 104 (4.52%) Service Delivery
3 102 (4.43%) Disaster Recovery
4 79 (3.43%) Service Management
5 71 (3.09%) CRM
6 59 (2.56%) Change Management
7 56 (2.43%) Incident Management
8 55 (2.39%) Asset Management
9 43 (1.87%) ERP
10 42 (1.83%) Project Management
11 41 (1.78%) Time Management
12 39 (1.69%) Problem Management
13 33 (1.43%) Continuous Improvement
14 28 (1.22%) Root Cause Analysis
15 26 (1.13%) Mentoring
16 25 (1.09%) Change Control
16 25 (1.09%) Migration
17 23 (1.00%) Investment Management
18 21 (0.91%) Mobile Device Management
18 21 (0.91%) E-Commerce
Programming Languages
1 307 (13.34%) SQL
2 71 (3.09%) PowerShell
3 45 (1.96%) Perl
4 27 (1.17%) C
5 25 (1.09%) PHP
6 22 (0.96%) VB
7 20 (0.87%) Java
7 20 (0.87%) JavaScript
8 19 (0.83%) Python
9 14 (0.61%) Shell Script
9 14 (0.61%) VBA
10 12 (0.52%) C#
11 11 (0.48%) T-SQL
12 10 (0.43%) VBScript
12 10 (0.43%) PL/SQL
13 6 (0.26%) Bash Shell
14 4 (0.17%) VB.NET
15 3 (0.13%) C++
16 2 (0.087%) JCL
16 2 (0.087%) Ruby
Qualifications
1 314 (13.65%) Microsoft Certification
2 264 (11.47%) Degree
3 197 (8.56%) MCSE
4 144 (6.26%) MCP
5 110 (4.78%) Cisco Certification
6 109 (4.74%) MCITP
7 103 (4.48%) MCSA
8 85 (3.69%) CCNA
9 72 (3.13%) ITIL Certification
10 68 (2.96%) MCTS
11 44 (1.91%) Security Cleared
12 37 (1.61%) VMware Certified Professional (VCP)
13 36 (1.56%) SC Cleared
14 28 (1.22%) CCA
14 28 (1.22%) Citrix Certification
15 23 (1.00%) A+ Certification
15 23 (1.00%) HND
16 21 (0.91%) PhD
17 20 (0.87%) ITIL Foundation Certificate
18 16 (0.70%) CCNP
Quality Assurance & Compliance
1 201 (8.74%) SLA
2 15 (0.65%) QA
3 12 (0.52%) ISO/IEC 27001
4 11 (0.48%) ISO 9001
5 8 (0.35%) HL7
6 7 (0.30%) Sarbanes-Oxley
6 7 (0.30%) COBIT
7 6 (0.26%) DICOM
8 4 (0.17%) BS7799
9 1 (0.043%) GxP
9 1 (0.043%) GAMP
9 1 (0.043%) ISO 9000
9 1 (0.043%) JSP 440
9 1 (0.043%) PCI DSS
System Software
1 1185 (51.50%) Active Directory
2 370 (16.08%) VMware Infrastructure
3 193 (8.39%) Hyper-V
4 79 (3.43%) VMware ESX
5 68 (2.96%) XenApp
6 46 (2.00%) vSphere
7 34 (1.48%) VMware ESXi
7 34 (1.48%) VMware Workstation
8 29 (1.26%) XenDesktop
9 24 (1.04%) Terminal Services
10 12 (0.52%) Microsoft App-V
11 10 (0.43%) Microsoft Virtual Server
11 10 (0.43%) Terminal Server
12 9 (0.39%) IMail Server
13 8 (0.35%) VMware Server
14 7 (0.30%) MetaFrame
15 6 (0.26%) UAG
16 5 (0.22%) XenServer
17 3 (0.13%) BlackBerry Internet Service
17 3 (0.13%) Xen
Systems Management
1 74 (3.22%) SCCM
2 64 (2.78%) Backup Exec
3 30 (1.30%) WSUS
4 21 (0.91%) Norton AntiVirus
5 19 (0.83%) NetBackup
6 12 (0.52%) SCOM
7 10 (0.43%) Nagios
8 6 (0.26%) DameWare
8 6 (0.26%) Symantec Enterprise Vault
9 5 (0.22%) McAfee ePO
10 4 (0.17%) Cisco UCCX
10 4 (0.17%) Cisco CUCM
11 2 (0.087%) CA Wily
11 2 (0.087%) CA Spectrum
11 2 (0.087%) Symantec Endpoint Protection
11 2 (0.087%) Opsview
11 2 (0.087%) ZENworks
11 2 (0.087%) Tivoli
11 2 (0.087%) Tivoli Storage Manager
12 1 (0.043%) OpenView Configuration Management
Vendors
1 1138 (49.46%) Microsoft
2 574 (24.95%) VMware
3 355 (15.43%) Citrix
4 290 (12.60%) Cisco
5 145 (6.30%) Apple
6 127 (5.52%) HP
7 88 (3.82%) Symantec
8 62 (2.69%) Dell
9 44 (1.91%) Avaya
10 40 (1.74%) Juniper
10 40 (1.74%) Oracle
11 35 (1.52%) NetApp
11 35 (1.52%) Lotus
12 28 (1.22%) Google
13 26 (1.13%) IBM
13 26 (1.13%) EMC
13 26 (1.13%) Adobe
14 25 (1.09%) Bloomberg
15 23 (1.00%) Sage
16 22 (0.96%) SAP
City, London
Oho Group Ltd.
Salary: £28000 to £33000 per annum - Excellent Benefits and Environment
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum Plus benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £38000 Per Annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £22000 - £26000 Per Annum
Posted: Yesterday
Melksham, Wiltshire
Randstad Technologies
Salary: £18000 - £25000 per annum + Monthly Bonus, Pension Etc
Posted: Yesterday
Bath, Avon
Randstad Technologies
Salary: £23000.00 per annum + Pension, Bonus etc
Posted: Yesterday
Luton, Bedfordshire
Crimson Ltd
Salary: £29000 - £31000 per annum
Posted: Yesterday
Rotherham, South Yorkshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
South East London
FDM
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Bristol, Avon
Remit Resources
Salary: £23000 - £25000 per annum + Full Benefits Package
Posted: Yesterday
Kent
Comtecs
Salary: £20000 - £25000 Per Annum + Bonus
Posted: Yesterday
Manchester, Lancashire
Remit Resources
Salary: £20000 - £25000 per annum + Full Benefits Package
Posted: Yesterday
Cumbria
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
West London
H&R Talent
Salary: From £26,000 to £28,000 per annum
Posted: Yesterday
City, London
Senitor Associates
Salary: £20000 - £24000 per annum + great company culture
Posted: Yesterday
London
MI5
Posted: Yesterday
Esher, Surrey
Vadis People
Salary: £0 to £25000 per annum
Posted: Yesterday
Runcorn, Cheshire
networx
Salary: £Competitive Salary + bonus + company car
Posted: Yesterday
Gatwick, West Sussex
Oscar Associates (UK) Ltd
Salary: £16000 - £20000 per annum + Benefits
Posted: Yesterday