The first table below looks at the demand for the IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
IT Support
Rank 318 326 321
Rank change year-on-year
+8 -5
Permanent jobs requiring an IT Support 808 839 861
As % of all permanent IT jobs located in England 0.794% 0.740% 0.709%
As % of the Job Titles category 0.841% 0.779% 0.752%
Number of salaries quoted 725 736 802
Average salary £25,000 £26,000 £25,000
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £19,000 £19,500 £19,000
10% offered a salary of more than £37,500 £37,500 £35,000
UK excluding London average salary £23,980 £24,000 £24,000
% change year-on-year
-0.08% -
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
96088 107696 114482
As % of all permanent IT jobs located in England 94.37% 95.02% 94.23%
Number of salaries quoted 80815 93104 97727
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
IT Support
UK

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the England region as a proportion of the total demand within the Job Titles category.

England IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the England region.

England IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the England region over the 3 months to 19 June 2013.

England IT Support Salary Histogram

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
South East +29 253 £24,000 -4.00% 29
London -52 200 £27,500 -3.50% 29
East of England +51 107 £25,500 +0.99% 9
South West +40 68 £22,000 -6.38% 6
North West -15 59 £24,490 -5.80% 21
Yorkshire -7 55 £22,500 +7.14% 6
West Midlands +3 41 £25,000 +9.89% 9
East Midlands +5 18 £22,500 -9.09% 6
Midlands - 6 £34,000 -
North East -1 5 £21,500 -2.27% 2
IT Support
UK

IT Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 1220 (76.54%) Windows
2 799 (50.13%) Microsoft
3 704 (44.17%) Active Directory
4 509 (31.93%) Windows Server 2008
5 491 (30.80%) MS Office
6 474 (29.74%) MS Exchange
7 447 (28.04%) Windows XP
8 421 (26.41%) MS Excel
9 416 (26.10%) Windows 7
10 397 (24.91%) Windows Server 2003
10 397 (24.91%) VMware
11 295 (18.51%) Microsoft Certification
12 280 (17.57%) TCP/IP
13 271 (17.00%) Citrix
14 270 (16.94%) VMware Infrastructure
15 260 (16.31%) Firewall
16 255 (16.00%) SQL
17 253 (15.87%) ITIL
18 235 (14.74%) SQL Server
19 217 (13.61%) Linux
19 217 (13.61%) Cisco
20 215 (13.49%) LAN
21 205 (12.86%) Exchange Server 2010
22 190 (11.92%) WAN
23 189 (11.86%) Finance
24 179 (11.23%) Blackberry
25 176 (11.04%) VPN
26 171 (10.73%) DNS
27 162 (10.16%) MCSE
28 161 (10.10%) Degree

IT Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the England region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 40 (2.509%) .NET
2 38 (2.384%) HTML
3 24 (1.506%) CSS
4 14 (0.878%) XML
5 11 (0.690%) ASP.NET
5 11 (0.690%) COM
6 10 (0.627%) Web Services
7 9 (0.565%) ASP
8 6 (0.376%) LAMP
9 5 (0.314%) Middleware
10 3 (0.188%) .NET Framework
11 2 (0.125%) WebCenter
11 2 (0.125%) JRules
11 2 (0.125%) WebSphere
11 2 (0.125%) FIX Protocol
11 2 (0.125%) WebSphere MQ
11 2 (0.125%) MAPI
11 2 (0.125%) Struts
11 2 (0.125%) JSP
11 2 (0.125%) XSL
Application Platforms
1 474 (29.74%) MS Exchange
2 205 (12.86%) Exchange Server 2010
3 127 (7.967%) Exchange Server 2007
4 109 (6.838%) Exchange Server 2003
5 100 (6.274%) IIS
6 97 (6.085%) SharePoint
7 76 (4.768%) Blackberry Enterprise Server
8 17 (1.066%) IBM Notes
9 14 (0.878%) Lync
9 14 (0.878%) WorkSite
10 13 (0.816%) SharePoint 2010
11 7 (0.439%) Apache
12 6 (0.376%) Site Server
12 6 (0.376%) Tomcat
13 5 (0.314%) Lotus Domino
13 5 (0.314%) Office Communications Server
13 5 (0.314%) WordPress
14 4 (0.251%) WebLogic
15 3 (0.188%) Documentum
15 3 (0.188%) GroupWise
Applications
1 491 (30.80%) MS Office
2 421 (26.41%) MS Excel
3 29 (1.819%) Office 365
4 18 (1.129%) Google Apps
5 11 (0.690%) MS PowerPoint
6 5 (0.314%) Acrobat
7 4 (0.251%) Spreadsheet
7 4 (0.251%) AutoCAD
7 4 (0.251%) MS Visio
7 4 (0.251%) Photoshop
8 2 (0.125%) MicroStation
8 2 (0.125%) Adobe Illustrator
8 2 (0.125%) QuarkXPress
8 2 (0.125%) MS Project
9 1 (0.063%) Pro/ENGINEER
Business Applications
1 10 (0.627%) Temenos T24
2 8 (0.502%) Dynamics CRM
3 7 (0.439%) SAP SD
3 7 (0.439%) Dynamics GP
4 5 (0.314%) Oracle EBS
5 4 (0.251%) assyst
6 2 (0.125%) Bloomberg TOMS
6 2 (0.125%) Documaker
6 2 (0.125%) Oracle EBS R12
6 2 (0.125%) SAP HCM
6 2 (0.125%) Dynamics NAV
6 2 (0.125%) SAP HR
6 2 (0.125%) Pegasus Opera
7 1 (0.063%) Lawson
7 1 (0.063%) Line 50
7 1 (0.063%) Bond Adapt
7 1 (0.063%) FRx
7 1 (0.063%) Misys Midas
7 1 (0.063%) Dynamics AX
7 1 (0.063%) Visualfiles
Communications & Networking
1 280 (17.57%) TCP/IP
2 260 (16.31%) Firewall
3 215 (13.49%) LAN
4 190 (11.92%) WAN
5 176 (11.04%) VPN
6 171 (10.73%) DNS
7 156 (9.787%) SAN
8 119 (7.465%) DHCP
9 92 (5.772%) VoIP
10 65 (4.078%) Internet
11 53 (3.325%) Wireless
12 34 (2.133%) FTP
13 33 (2.070%) VLAN
14 32 (2.008%) IP Telephony
15 27 (1.694%) Wi-Fi
16 24 (1.506%) HTTP
16 24 (1.506%) 3G
16 24 (1.506%) Network Security
16 24 (1.506%) Cisco IOS
17 21 (1.317%) NAS
Database & Business Intelligence
1 235 (14.74%) SQL Server
2 42 (2.635%) MySQL
3 38 (2.384%) SQL Server 2008
4 31 (1.945%) SQL Server 2005
5 16 (1.004%) SQL Server 2012
6 15 (0.941%) SQL Server 2000
7 14 (0.878%) Oracle 8/8i
8 12 (0.753%) Crystal Reports
9 9 (0.565%) MS Access
9 9 (0.565%) SQL Server Integration Services
9 9 (0.565%) SQL Server Reporting Services
10 8 (0.502%) Big Data
11 7 (0.439%) Oracle Reports
12 5 (0.314%) Text Mining
13 3 (0.188%) DTS
13 3 (0.188%) DB2
13 3 (0.188%) TOAD
13 3 (0.188%) EDRMS
14 2 (0.125%) RDBMS
15 1 (0.063%) Data Mining
Development Applications
1 8 (0.502%) Oracle Forms
2 6 (0.376%) JIRA
3 2 (0.125%) Eclipse
3 2 (0.125%) Visual Studio
4 1 (0.063%) InstallShield
4 1 (0.063%) Subversion
4 1 (0.063%) Bugzilla
4 1 (0.063%) Team Foundation Server
General
1 189 (11.86%) Finance
2 55 (3.450%) Law
3 53 (3.325%) Legal
4 52 (3.262%) Telecoms
5 41 (2.572%) Manufacturing
6 32 (2.008%) Back Office
7 30 (1.882%) Banking
7 30 (1.882%) Retail
8 19 (1.192%) Marketing
9 15 (0.941%) French Language
10 13 (0.816%) Front Office
11 8 (0.502%) Investment Banking
12 6 (0.376%) Advertising
13 5 (0.314%) Games
13 5 (0.314%) Publishing
13 5 (0.314%) German Language
14 4 (0.251%) Multimedia
14 4 (0.251%) Financial Institution
15 3 (0.188%) Electronics
15 3 (0.188%) Aerospace
Miscellaneous
1 179 (11.23%) Blackberry
2 62 (3.890%) iPhone
3 39 (2.447%) Management Information System
4 33 (2.070%) Video Conferencing
5 30 (1.882%) Computer Science
5 30 (1.882%) iPad
6 18 (1.129%) PDA
7 14 (0.878%) Client/Server
8 12 (0.753%) Wiki
8 12 (0.753%) Smartphone
9 11 (0.690%) EPoS
9 11 (0.690%) Thin Client
9 11 (0.690%) Handset
9 11 (0.690%) Mathematics
9 11 (0.690%) Fat Client
10 10 (0.627%) FMCG
11 9 (0.565%) AS400
12 8 (0.502%) Hedge funds
13 7 (0.439%) NHS
14 6 (0.376%) Social Media
Operating Systems
1 1220 (76.54%) Windows
2 509 (31.93%) Windows Server 2008
3 447 (28.04%) Windows XP
4 416 (26.10%) Windows 7
5 397 (24.91%) Windows Server 2003
6 217 (13.61%) Linux
7 144 (9.034%) Windows Vista
8 86 (5.395%) UNIX
9 57 (3.576%) Windows 8
10 55 (3.450%) Red Hat Enterprise Linux
11 48 (3.011%) Windows Server 2012
12 39 (2.447%) Mac OS X
13 38 (2.384%) Windows 2000
14 36 (2.258%) Windows 2000 Server
15 28 (1.757%) Mac OS
16 26 (1.631%) Android
17 13 (0.816%) Debian
17 13 (0.816%) Ubuntu
18 11 (0.690%) Apple iOS
19 9 (0.565%) Solaris
Processes & Methodologies
1 253 (15.87%) ITIL
2 72 (4.517%) Disaster Recovery
3 70 (4.391%) Service Delivery
4 59 (3.701%) Service Management
5 42 (2.635%) ERP
6 41 (2.572%) Project Management
7 36 (2.258%) Asset Management
8 35 (2.196%) Problem Management
9 33 (2.070%) Migration
9 33 (2.070%) Incident Management
10 32 (2.008%) Change Management
11 26 (1.631%) Document Management
12 25 (1.568%) Time Management
12 25 (1.568%) CRM
12 25 (1.568%) E-Commerce
13 19 (1.192%) Configuration Management
13 19 (1.192%) Network Management
13 19 (1.192%) Continuous Improvement
14 18 (1.129%) Systems Analysis
15 17 (1.066%) Change Control
Programming Languages
1 255 (16.00%) SQL
2 46 (2.886%) C
3 31 (1.945%) PHP
4 30 (1.882%) C#
5 28 (1.757%) JavaScript
6 23 (1.443%) Bash shell
6 23 (1.443%) Java
7 22 (1.380%) Python
8 16 (1.004%) VBA
9 14 (0.878%) Perl
10 12 (0.753%) PowerShell
11 9 (0.565%) VBScript
12 7 (0.439%) VB
12 7 (0.439%) VB.NET
13 6 (0.376%) Shell Script
14 5 (0.314%) T-SQL
14 5 (0.314%) PL/SQL
15 4 (0.251%) AWK
15 4 (0.251%) RPG
15 4 (0.251%) C++
Qualifications
1 295 (18.51%) Microsoft Certification
2 162 (10.16%) MCSE
3 161 (10.10%) Degree
4 129 (8.093%) MCP
5 109 (6.838%) MCITP
6 69 (4.329%) MCSA
7 63 (3.952%) Cisco Certification
8 60 (3.764%) CCNA
9 40 (2.509%) VMware Certified Professional (VCP)
10 30 (1.882%) MCDST
10 30 (1.882%) CCA
10 30 (1.882%) Citrix Certification
11 29 (1.819%) MCTS
12 25 (1.568%) ITIL Certification
13 20 (1.255%) Security Cleared
14 19 (1.192%) A+ Certification
15 16 (1.004%) SC Cleared
16 8 (0.502%) ACSP
16 8 (0.502%) Postgraduate
17 7 (0.439%) CCNP
Quality Assurance & Compliance
1 102 (6.399%) SLA
2 5 (0.314%) QA
3 4 (0.251%) ISO/IEC 27001
4 3 (0.188%) ISO 9001
4 3 (0.188%) PCI DSS
5 2 (0.125%) COBIT
5 2 (0.125%) BS7799
5 2 (0.125%) TickIT
System Software
1 704 (44.17%) Active Directory
2 270 (16.94%) VMware Infrastructure
3 80 (5.019%) Hyper-V
4 48 (3.011%) XenApp
5 36 (2.258%) vSphere
6 35 (2.196%) Terminal Services
7 17 (1.066%) VMware ESXi
8 16 (1.004%) XenServer
9 13 (0.816%) NFS
9 13 (0.816%) VMware Server
10 12 (0.753%) VMware ESX
11 11 (0.690%) ISA Server
12 10 (0.627%) Samba
13 9 (0.565%) XenDesktop
14 6 (0.376%) Citrix Presentation Server
15 5 (0.314%) Xen
15 5 (0.314%) Forefront TMG
16 4 (0.251%) VMware Workstation
17 3 (0.188%) Terminal Server
18 2 (0.125%) Microsoft Virtual Server
Systems Management
1 71 (4.454%) Backup Exec
2 48 (3.011%) SCCM
3 31 (1.945%) WSUS
4 29 (1.819%) Norton AntiVirus
5 11 (0.690%) McAfee ePO
6 8 (0.502%) Tivoli
7 6 (0.376%) Tivoli Storage Manager
8 4 (0.251%) SCOM
8 4 (0.251%) ARCserve
9 2 (0.125%) Novell Identity Manager
9 2 (0.125%) Nagios
9 2 (0.125%) Control-M
9 2 (0.125%) Tivoli Identity Manager
10 1 (0.063%) MOM
10 1 (0.063%) Systems Management Server (SMS)
10 1 (0.063%) Unicenter
10 1 (0.063%) Legato
10 1 (0.063%) DameWare
10 1 (0.063%) EMC NetWorker
10 1 (0.063%) SCVMM
Vendors
1 799 (50.13%) Microsoft
2 397 (24.91%) VMware
3 271 (17.00%) Citrix
4 217 (13.61%) Cisco
5 110 (6.901%) Apple
6 82 (5.144%) HP
7 71 (4.454%) Symantec
8 70 (4.391%) Oracle
9 56 (3.513%) Red Hat
10 39 (2.447%) Dell
11 34 (2.133%) WatchGuard
12 29 (1.819%) Juniper
13 25 (1.568%) McAfee
14 23 (1.443%) Avaya
15 22 (1.380%) SAP
15 22 (1.380%) Sophos
16 20 (1.255%) Google
16 20 (1.255%) Sage
17 18 (1.129%) Lotus
17 18 (1.129%) Bloomberg
Stanmore, Middlesex
Applicants will have experience of working within a help desk environment and sound demonstrable knowledge of PCs, laptops, printers, audio-visual components and other network devices as well...
Stanmore College
Salary: From £22,481 to £24,393 per annum
Posted: 13 June 2013
Reading, Thames Valley
The successful candidate will support Microsoft Windows XP, Vista and 7, Microsoft Office 2003, 2007, 2010 and Adobe applications. Microsoft Active Directory: Creating, modifying and deleting accounts, computers,...
Hays Specialist Recruitment
Salary: £18000.00 - £25000.00 per annum + Excellent
Posted: 6 June 2013
City of London
IT Support Analyst and Service Desk experience within either IT or the Energy sector - Experience of 1st and 2nd level technical support to users - Working experience of Windows...
Orgtel
Salary: £18000 - £23000 per annum + benefits
Posted: 11 June 2013
Newcastle Upon Tyne, Tyne and Wear
Suitable candidates will possess knowledge of supporting Windows XP Pro, Windows 7, Outlook 2010, Office 2010, Citrix Systems and Exchange. Our client considers it desirable for candidates to...
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum
Posted: 13 June 2013
Newcastle upon Tyne, North East
Suitable candidates will possess knowledge of supporting Windows XP Pro, Windows 7, Outlook 2010, Office 2010, Citrix Systems and Exchange. Our client considers it desirable for candidates to...
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £24000.00 per annum
Posted: 13 June 2013
Wakefield, Yorkshire
Hays Specialist Recruitment
Salary: £16000.00 - £22000.00 per annum + Benefits
Posted: 23 May 2013
Wakefield, Yorkshire
Hays Specialist Recruitment
Salary: £16000.00 - £22000.00 per annum
Posted: 7 June 2013
London
Information Technology Services
Salary: £20k - 25k per year
Posted: 16 June 2013
Birmingham, West Midlands (County)
CCRC
Salary: £30,000 - 33,775 per year
Posted: 10 June 2013
Bexley, Kent
Edison Hill Ltd
Salary: From £18,000 to £22,000 per annum Plus benefits.
Posted: 17 June 2013
Banbury, Oxfordshire
EMBS- People Transfer
Salary: £20k - 25k per year
Posted: 18 June 2013
Bristol, Avon
Connectus
Salary: £25000 per annum
Posted: 13 June 2013
Hemel Hempstead, South East
Artemis IT Recruitment
Salary: £25,000 - £27,000 per year
Posted: 3 June 2013
London, South East England
Joskos
Salary: £18K-£24.5K + benefits (negotiable depending on qualifications and experience)
Posted: 17 May 2013
Basingstoke, Hampshire
IT Talent Solutions
Salary: From £20,000 to £28,000 per annum
Posted: 18 June 2013
Chippenham, Wiltshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 18 June 2013
West London
clearedgeconsulting
Salary: £25000 - £30000 per annum + benefits
Posted: 13 June 2013
Birmingham, West Midlands (County)
Marcus Donald People
Salary: £25000 to £30000 per hour
Posted: 17 June 2013
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £20000 per annum
Posted: 18 June 2013
Peterborough, East Anglia
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum + Bens
Posted: 30 May 2013
Cambridge, East Anglia
Salary: £25000 - £30000 per annum
Posted: 13 June 2013
Southampton, South East
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + Pension, 23 days holiday
Posted: 7 June 2013
Burnley, North West
Applause IT Ltd
Salary: £19000 - £23000 per annum + profit bonus
Posted: 24 May 2013
Stockport, North West
greywood
Salary: £25000 per annum + Bens
Posted: 11 June 2013
Stockport, Cheshire
Greywood Associates Limited
Salary: £25000 per annum + Bens
Posted: 18 June 2013