The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 247 234 279
Rank change year-on-year
-13 +45
Permanent jobs requiring a Service Desk Technician 5 1 1
As % of all permanent IT jobs located in the East of England 0.064% 0.015% 0.011%
As % of the Job Titles category 0.068% 0.015% 0.012%
Number of salaries quoted 5 1 1
Average salary £22,500 £24,500 £15,500
Average salary % change year-on-year
-8.16% +58.06%
UK excluding London average salary £21,700 £22,000 £22,500
% change year-on-year
-1.36% -2.22%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7344 6551 8524
As % of all permanent IT jobs located in the East of England 94.64% 96.37% 95.72%
Number of salaries quoted 6009 5257 7412
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Technician
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the East of England

Service Desk Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the East of England region.

Service Desk Technician Salary Trend in the East of England

Service Desk Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex - 3 £22,500 -
Cambridgeshire - 2 £23,000 - 1
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 12 (70.59%) Windows
2 11 (64.71%) ITIL
3 10 (58.82%) Active Directory
4 7 (41.18%) Firewall
5 6 (35.29%) MCP
5 6 (35.29%) SharePoint
5 6 (35.29%) ISO 9001
5 6 (35.29%) Blackberry
5 6 (35.29%) Mitel
6 4 (23.53%) SLA
6 4 (23.53%) Microsoft
6 4 (23.53%) Kindle
7 3 (17.65%) MS Excel
8 1 (5.88%) MS Office
8 1 (5.88%) MS Exchange
8 1 (5.88%) Cisco
8 1 (5.88%) CCNA
8 1 (5.88%) Citrix
8 1 (5.88%) Cisco Certification
8 1 (5.88%) SAN
8 1 (5.88%) NHS
8 1 (5.88%) Thin Client
8 1 (5.88%) Terminal Services
8 1 (5.88%) Windows Server 2003
8 1 (5.88%) Internet
8 1 (5.88%) Symantec
8 1 (5.88%) Norton AntiVirus
8 1 (5.88%) Pharmaceutical
8 1 (5.88%) Management Information System
8 1 (5.88%) VMware

Service Desk Technician
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (35.29%) SharePoint
2 1 (5.88%) MS Exchange
Applications
1 3 (17.65%) MS Excel
2 1 (5.88%) MS Office
Communications & Networking
1 7 (41.18%) Firewall
2 1 (5.88%) SAN
2 1 (5.88%) Internet
General
1 1 (5.88%) Pharmaceutical
1 1 (5.88%) Retail
Miscellaneous
1 6 (35.29%) Blackberry
2 4 (23.53%) Kindle
3 1 (5.88%) Management Information System
3 1 (5.88%) Fat Client
3 1 (5.88%) NHS
3 1 (5.88%) Thin Client
Operating Systems
1 12 (70.59%) Windows
2 1 (5.88%) Windows Server 2003
2 1 (5.88%) Windows Server 2008
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows 8
2 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 11 (64.71%) ITIL
2 1 (5.88%) Time Management
2 1 (5.88%) Kalman Filter
Qualifications
1 6 (35.29%) MCP
2 1 (5.88%) CCNA
2 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 6 (35.29%) ISO 9001
2 4 (23.53%) SLA
System Software
1 10 (58.82%) Active Directory
2 1 (5.88%) Terminal Services
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) XenApp
Systems Management
1 1 (5.88%) Norton AntiVirus
1 1 (5.88%) Backup Exec
Vendors
1 6 (35.29%) Mitel
2 4 (23.53%) Microsoft
3 1 (5.88%) Citrix
3 1 (5.88%) Symantec
3 1 (5.88%) VMware
3 1 (5.88%) Veeam
3 1 (5.88%) Cisco
Peterborough, Cambridgeshire
CHM Recruit
Salary: From £16,239 to £18,099 per annum
Posted: 5 days ago