The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 93 89 85
Rank change year-on-year
-4 -4
Permanent jobs requiring a Technical Support 5 1 3
As % of all permanent IT jobs located in Essex 0.42% 0.083% 0.27%
As % of the Job Titles category 0.45% 0.086% 0.28%
Number of salaries quoted 3 1 3
Average salary £26,000 £80,000 £44,500
Average salary % change year-on-year
-67.50% +79.77%
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1115 1161 1056
As % of all permanent IT jobs located in Essex 92.76% 95.95% 96.00%
Number of salaries quoted 855 999 887
Average salary £38,848 £40,000 £41,500
Average salary % change year-on-year
-2.88% -3.61%
90% offered a salary of more than £24,000 £25,000 £28,000
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Essex region.

Technical Support Salary Trend in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Essex region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basildon - 2 £26,000 -
Chelmsford -7 1 - -
Braintree - 1 - -
Saffron Walden - 1 £19,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Essex

For the 6 months to 28 July 2015, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (55.00%) SQL
1 11 (55.00%) Finance
2 9 (45.00%) Disaster Recovery
2 9 (45.00%) AS400
2 9 (45.00%) iSeries
2 9 (45.00%) Performance Management
2 9 (45.00%) COBOL
2 9 (45.00%) RPG
2 9 (45.00%) DB2
2 9 (45.00%) Configuration Management
3 7 (35.00%) Windows
4 4 (20.00%) Active Directory
5 3 (15.00%) VMware
5 3 (15.00%) Windows 7
5 3 (15.00%) Citrix
5 3 (15.00%) Microsoft
5 3 (15.00%) MS Exchange
5 3 (15.00%) MS Excel
6 2 (10.00%) Windows XP
6 2 (10.00%) TCP/IP
6 2 (10.00%) MS Office
6 2 (10.00%) SQL Server
6 2 (10.00%) Terminal Services
6 2 (10.00%) Symantec
6 2 (10.00%) Norton AntiVirus
6 2 (10.00%) Analytical Skills
6 2 (10.00%) Back Office
7 1 (5.00%) Telecoms
7 1 (5.00%) Retail
7 1 (5.00%) VMware Infrastructure

Technical Support
Top Related IT Skills in Essex by Category

For the 6 months to 28 July 2015, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
Applications
1 3 (15.00%) MS Excel
2 2 (10.00%) MS Office
Communications & Networking
1 2 (10.00%) TCP/IP
2 1 (5.00%) VLAN
2 1 (5.00%) Wireshark
2 1 (5.00%) CTI
2 1 (5.00%) Internet
2 1 (5.00%) ISDN
2 1 (5.00%) LAN
2 1 (5.00%) PBX
2 1 (5.00%) VoIP
2 1 (5.00%) WLAN
2 1 (5.00%) WAN
Database & Business Intelligence
1 9 (45.00%) DB2
2 2 (10.00%) SQL Server
General
1 11 (55.00%) Finance
2 2 (10.00%) Back Office
3 1 (5.00%) Telecoms
3 1 (5.00%) Retail
3 1 (5.00%) Marketing
Miscellaneous
1 9 (45.00%) AS400
1 9 (45.00%) iSeries
2 2 (10.00%) Analytical Skills
3 1 (5.00%) Learning Management System
Operating Systems
1 7 (35.00%) Windows
2 3 (15.00%) Windows 7
3 2 (10.00%) Windows XP
4 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 9 (45.00%) Disaster Recovery
1 9 (45.00%) Performance Management
1 9 (45.00%) Configuration Management
2 1 (5.00%) Kalman Filter
2 1 (5.00%) CRM
Programming Languages
1 11 (55.00%) SQL
2 9 (45.00%) COBOL
2 9 (45.00%) RPG
Qualifications
1 1 (5.00%) Degree
1 1 (5.00%) CCNP
1 1 (5.00%) CCNA
1 1 (5.00%) Cisco Certification
1 1 (5.00%) Microsoft Certification
1 1 (5.00%) MCSE
System Software
1 4 (20.00%) Active Directory
2 2 (10.00%) Terminal Services
3 1 (5.00%) VMware Infrastructure
3 1 (5.00%) vSphere
3 1 (5.00%) VirtualBox
3 1 (5.00%) XenApp
3 1 (5.00%) XenDesktop
Systems Management
1 2 (10.00%) Norton AntiVirus
Vendors
1 3 (15.00%) VMware
1 3 (15.00%) Citrix
1 3 (15.00%) Microsoft
2 2 (10.00%) Symantec
3 1 (5.00%) Adobe
3 1 (5.00%) Apple