The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 92 88 80
Rank change year-on-year
-4 -8
Permanent jobs requiring a Technical Support 1 3 13
As % of all permanent IT jobs located in Essex 0.084% 0.28% 1.10%
As % of the Job Titles category 0.088% 0.29% 1.12%
Number of salaries quoted 1 3 13
Average salary £80,000 £44,500 £31,500
Average salary % change year-on-year
+79.77% +41.26%
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1137 1041 1157
As % of all permanent IT jobs located in Essex 95.39% 96.30% 97.88%
Number of salaries quoted 979 881 1000
Average salary £40,000 £41,500 £35,000
Average salary % change year-on-year
-3.61% +18.57%
90% offered a salary of more than £25,500 £28,000 £24,000
10% offered a salary of more than £62,500 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
East of England

Technical Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Essex region.

Technical Support Salary Trend in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Essex region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 1 £80,000 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Essex

For the 6 months to 22 July 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (50.00%) Microsoft
1 7 (50.00%) Finance
2 6 (42.86%) Problem Management
3 5 (35.71%) SQL
3 5 (35.71%) SharePoint
3 5 (35.71%) SLA
3 5 (35.71%) Dynamics GP
3 5 (35.71%) Root Cause Analysis
3 5 (35.71%) Guidewire
4 3 (21.43%) ITIL
5 2 (14.29%) Service Delivery
5 2 (14.29%) Telecoms
6 1 (7.14%) C#
6 1 (7.14%) HTML
6 1 (7.14%) Java
6 1 (7.14%) JavaScript
6 1 (7.14%) .NET
6 1 (7.14%) J2EE
6 1 (7.14%) Oracle
6 1 (7.14%) SAP
6 1 (7.14%) ASP.NET
6 1 (7.14%) CSS
6 1 (7.14%) XML
6 1 (7.14%) Data Warehouse
6 1 (7.14%) E-Commerce
6 1 (7.14%) ERP
6 1 (7.14%) Documentum
6 1 (7.14%) Business Intelligence
6 1 (7.14%) EMC
6 1 (7.14%) ITIL Certification

Technical Support
Top Related IT Skills in Essex by Category

For the 6 months to 22 July 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) SharePoint
2 1 (7.14%) Documentum
2 1 (7.14%) NetWeaver
Business Applications
1 5 (35.71%) Dynamics GP
2 1 (7.14%) Oracle HRMS
Cloud Services
1 1 (7.14%) Taleo
Database & Business Intelligence
1 1 (7.14%) Data Warehouse
1 1 (7.14%) SAP BW
1 1 (7.14%) SAP BI
1 1 (7.14%) Oracle BI EE
Development Applications
1 1 (7.14%) Visual Composer
General
1 7 (50.00%) Finance
2 2 (14.29%) Telecoms
3 1 (7.14%) Manufacturing
3 1 (7.14%) Marketing
Libraries, Frameworks & Software Standards
1 1 (7.14%) HTML
1 1 (7.14%) .NET
1 1 (7.14%) J2EE
1 1 (7.14%) ASP.NET
1 1 (7.14%) CSS
1 1 (7.14%) XML
1 1 (7.14%) Ajax
1 1 (7.14%) .NET Framework
1 1 (7.14%) jQuery
1 1 (7.14%) ADO.NET Entity Framework
Miscellaneous
1 1 (7.14%) APACS
Processes & Methodologies
1 6 (42.86%) Problem Management
2 5 (35.71%) Root Cause Analysis
3 3 (21.43%) ITIL
4 2 (14.29%) Service Delivery
5 1 (7.14%) MVC
5 1 (7.14%) Data Management
5 1 (7.14%) Content Management
5 1 (7.14%) Document Management
5 1 (7.14%) E-Commerce
5 1 (7.14%) ERP
5 1 (7.14%) Business Intelligence
5 1 (7.14%) Project Management
5 1 (7.14%) Web Application Development
5 1 (7.14%) Time Management
5 1 (7.14%) ITIL V3
5 1 (7.14%) Continuous Improvement
Programming Languages
1 5 (35.71%) SQL
2 1 (7.14%) C#
2 1 (7.14%) Java
2 1 (7.14%) JavaScript
Qualifications
1 1 (7.14%) ITIL Certification
1 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 5 (35.71%) SLA
Vendors
1 7 (50.00%) Microsoft
2 5 (35.71%) Guidewire
3 1 (7.14%) EMC
3 1 (7.14%) Oracle
3 1 (7.14%) SAP