The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 85 81 79
Rank change year-on-year
-4 -2
Permanent jobs requiring a Technical Support 2 9 8
As % of all permanent IT jobs located in Essex 0.18% 0.83% 0.83%
As % of the Job Titles category 0.19% 0.86% 0.85%
Number of salaries quoted 2 8 8
Average salary £24,617 £46,250 £27,500
Average salary % change year-on-year
-46.77% +68.18%
90% offered a salary of more than £22,311 £40,550 £23,500
10% offered a salary of more than £26,923 £50,000 £35,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1030 1046 940
As % of all permanent IT jobs located in Essex 95.02% 95.96% 97.01%
Number of salaries quoted 830 837 815
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Essex region.

Technical Support Salary Trend in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Essex region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 1 £21,734 -
Loughton - 1 £27,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Essex

For the 6 months to 18 September 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (42.86%) Service Delivery
2 2 (28.57%) Telecoms
2 2 (28.57%) MS Office
2 2 (28.57%) ITIL
2 2 (28.57%) MS Excel
2 2 (28.57%) Microsoft
3 1 (14.29%) Content Management
3 1 (14.29%) Supplier Management
3 1 (14.29%) Local Government
3 1 (14.29%) Taleo
3 1 (14.29%) PDA
3 1 (14.29%) Incident Management
3 1 (14.29%) Marketing
3 1 (14.29%) Mathematics
3 1 (14.29%) Oracle BI EE
3 1 (14.29%) Video Conferencing
3 1 (14.29%) Security Cleared
3 1 (14.29%) Network Management
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Change Control
3 1 (14.29%) Root Cause Analysis
3 1 (14.29%) Web Application Development
3 1 (14.29%) Line Management
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Active Directory
3 1 (14.29%) EMC
3 1 (14.29%) A+ Certification
3 1 (14.29%) Internet
3 1 (14.29%) Blackberry
3 1 (14.29%) Project Management

Technical Support
Top Related IT Skills in Essex by Category

For the 6 months to 18 September 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) Documentum
Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
Business Applications
1 1 (14.29%) Oracle HRMS
Cloud Services
1 1 (14.29%) Taleo
Communications & Networking
1 1 (14.29%) Internet
1 1 (14.29%) PBX
1 1 (14.29%) HTTP
Database & Business Intelligence
1 1 (14.29%) Oracle BI EE
General
1 2 (28.57%) Telecoms
2 1 (14.29%) Local Government
2 1 (14.29%) Marketing
2 1 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 1 (14.29%) J2EE
Miscellaneous
1 1 (14.29%) PDA
1 1 (14.29%) Mathematics
1 1 (14.29%) Video Conferencing
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Blackberry
1 1 (14.29%) IVR
Processes & Methodologies
1 3 (42.86%) Service Delivery
2 2 (28.57%) ITIL
3 1 (14.29%) Content Management
3 1 (14.29%) Supplier Management
3 1 (14.29%) Incident Management
3 1 (14.29%) Network Management
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Change Control
3 1 (14.29%) Root Cause Analysis
3 1 (14.29%) Web Application Development
3 1 (14.29%) Line Management
3 1 (14.29%) Project Management
3 1 (14.29%) ERP
3 1 (14.29%) Disaster Recovery
3 1 (14.29%) Risk Management
Programming Languages
1 1 (14.29%) C
1 1 (14.29%) Java
Qualifications
1 1 (14.29%) Security Cleared
1 1 (14.29%) A+ Certification
System Software
1 1 (14.29%) Active Directory
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) EMC
2 1 (14.29%) Oracle