The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 97 79 110
Rank change year-on-year
-18 +31
Permanent jobs requiring a Technical Support 12 3 10
As % of all permanent IT jobs located in Essex 0.85% 0.31% 0.68%
As % of the Job Titles category 0.89% 0.32% 0.70%
Number of salaries quoted 11 3 10
Average salary £32,500 £35,000 £25,000
Average salary % change year-on-year
-7.14% +40.00%
90% offered a salary of more than £15,500 £35,000 £20,900
10% offered a salary of more than £34,000 £63,000 £36,850
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1350 939 1419
As % of all permanent IT jobs located in Essex 95.47% 96.51% 95.94%
Number of salaries quoted 1085 827 1129
Average salary £44,000 £40,000 £37,500
Average salary % change year-on-year
+10.00% +6.66%
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
East of England

Technical Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Essex region.

Technical Support Salary Trend in Essex

Technical Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Technical Support across the Essex region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Essex region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Colchester - 6 £32,500 -
Chelmsford - 2 £15,500 - 1
Basildon +6 1 £25,000 -28.57%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Essex

For the 6 months to 18 April 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (45.45%) Microsoft
2 8 (36.36%) Disaster Recovery
3 7 (31.82%) Finance
4 6 (27.27%) Problem Management
5 5 (22.73%) Dynamics GP
5 5 (22.73%) Root Cause Analysis
5 5 (22.73%) Guidewire
5 5 (22.73%) SLA
5 5 (22.73%) SQL
5 5 (22.73%) SharePoint
6 4 (18.18%) Cisco
6 4 (18.18%) Firmware
6 4 (18.18%) VMware
6 4 (18.18%) iSeries
7 3 (13.64%) Project Planning
7 3 (13.64%) Software Deployment
7 3 (13.64%) Telecoms
7 3 (13.64%) Windows
7 3 (13.64%) Active Directory
7 3 (13.64%) HP
7 3 (13.64%) ITIL
7 3 (13.64%) MS Exchange
7 3 (13.64%) LAN
7 3 (13.64%) WAN
8 2 (9.09%) Electronics
8 2 (9.09%) Manufacturing
8 2 (9.09%) Security Cleared
9 1 (4.55%) VMware Infrastructure
9 1 (4.55%) Visual Composer
9 1 (4.55%) ADO.NET Entity Framework

Technical Support
Top Related IT Skills in Essex by Category

For the 6 months to 18 April 2014, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (22.73%) SharePoint
2 3 (13.64%) MS Exchange
3 1 (4.55%) NetWeaver
Business Applications
1 5 (22.73%) Dynamics GP
Communications & Networking
1 3 (13.64%) LAN
1 3 (13.64%) WAN
2 1 (4.55%) Wireless
2 1 (4.55%) SAN
Database & Business Intelligence
1 1 (4.55%) Data Warehouse
1 1 (4.55%) SAP BW
1 1 (4.55%) SAP BI
Development Applications
1 1 (4.55%) Visual Composer
General
1 7 (31.82%) Finance
2 3 (13.64%) Telecoms
3 2 (9.09%) Electronics
3 2 (9.09%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.55%) ADO.NET Entity Framework
1 1 (4.55%) .NET Framework
1 1 (4.55%) jQuery
1 1 (4.55%) Ajax
1 1 (4.55%) .NET
1 1 (4.55%) ASP.NET
1 1 (4.55%) CSS
1 1 (4.55%) XML
1 1 (4.55%) HTML
Miscellaneous
1 4 (18.18%) Firmware
1 4 (18.18%) iSeries
2 1 (4.55%) APACS
Operating Systems
1 3 (13.64%) Windows
Processes & Methodologies
1 8 (36.36%) Disaster Recovery
2 6 (27.27%) Problem Management
3 5 (22.73%) Root Cause Analysis
4 3 (13.64%) Project Planning
4 3 (13.64%) Software Deployment
4 3 (13.64%) ITIL
5 1 (4.55%) ITIL V3
5 1 (4.55%) Data Management
5 1 (4.55%) Document Management
5 1 (4.55%) Time Management
5 1 (4.55%) MVC
5 1 (4.55%) Service Delivery
5 1 (4.55%) Change Management
5 1 (4.55%) Business Intelligence
5 1 (4.55%) E-Commerce
5 1 (4.55%) Project Management
Programming Languages
1 5 (22.73%) SQL
2 1 (4.55%) C
2 1 (4.55%) C#
2 1 (4.55%) JavaScript
Qualifications
1 2 (9.09%) Security Cleared
2 1 (4.55%) SC Cleared
2 1 (4.55%) HNC
2 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 3 (13.64%) Active Directory
2 1 (4.55%) VMware Infrastructure
2 1 (4.55%) XenApp
2 1 (4.55%) XenServer
2 1 (4.55%) XenDesktop
2 1 (4.55%) VMware ESX
Systems Management
1 1 (4.55%) Tivoli
1 1 (4.55%) Tivoli Storage Manager
Vendors
1 10 (45.45%) Microsoft
2 5 (22.73%) Guidewire
3 4 (18.18%) Cisco
3 4 (18.18%) VMware
4 3 (13.64%) HP
5 1 (4.55%) SAP
5 1 (4.55%) Citrix
5 1 (4.55%) NetApp
Harlow, Essex
Harvey Nash plc
Salary: £65000 - £67000 per annum
Posted: Yesterday
Chelmsford, Essex
Circle Recruitment
Salary: £15000 - £16000 per annum + Pension, Bonus
Posted: 4 days ago