The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 86 80 80
Rank change year-on-year
-6 0
Permanent jobs requiring a Technical Support 19 21 6
As % of all permanent IT jobs located in Essex 1.60% 1.65% 0.60%
As % of the Job Titles category 1.65% 1.71% 0.62%
Number of salaries quoted 19 21 5
Average salary £23,000 £50,000 £54,000
Average salary % change year-on-year
-54.00% -7.40%
90% offered a salary of more than £17,500 £20,500 £32,500
10% offered a salary of more than £49,000 £50,000 £54,400
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1150 1231 968
As % of all permanent IT jobs located in Essex 96.64% 96.55% 96.90%
Number of salaries quoted 878 994 735
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Essex

Technical Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Essex region.

Technical Support Salary Trend in Essex

Technical Support
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Technical Support across the Essex region over the 3 months to 12 February 2016.

Technical Support Salary Histogram in Essex

Technical Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Essex region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 2 £55,000 -
Basildon - 1 £29,000 - 1
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Essex

For the 6 months to 12 February 2016, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (61.54%) Windows
1 16 (61.54%) Microsoft
2 14 (53.85%) Active Directory
3 13 (50.00%) MS Excel
4 12 (46.15%) MS Office
5 10 (38.46%) Citrix
5 10 (38.46%) WAN
6 8 (30.77%) SLA
6 8 (30.77%) ITIL
7 5 (19.23%) Windows 7
7 5 (19.23%) Exchange Server 2010
7 5 (19.23%) MS Exchange
8 4 (15.38%) Progress
8 4 (15.38%) HND
8 4 (15.38%) Cisco Certification
8 4 (15.38%) Microsoft Certification
8 4 (15.38%) CCNA
8 4 (15.38%) MCSE
8 4 (15.38%) Logistics
8 4 (15.38%) Degree
8 4 (15.38%) Computer Science
9 3 (11.54%) Windows Server
9 3 (11.54%) PowerShell
9 3 (11.54%) Windows 8
9 3 (11.54%) SCCM
9 3 (11.54%) Service Delivery
9 3 (11.54%) Finance
9 3 (11.54%) Shell Script
9 3 (11.54%) Blackberry Enterprise Server
9 3 (11.54%) Cisco

Technical Support
Top Related IT Skills in Essex by Category

For the 6 months to 12 February 2016, IT jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) Exchange Server 2010
1 5 (19.23%) MS Exchange
2 3 (11.54%) Blackberry Enterprise Server
3 2 (7.69%) CMS
3 2 (7.69%) JBoss
4 1 (3.85%) Exchange Server 2013
4 1 (3.85%) IBM Domino
4 1 (3.85%) IBM Notes
Applications
1 13 (50.00%) MS Excel
2 12 (46.15%) MS Office
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 10 (38.46%) WAN
2 2 (7.69%) CTI
2 2 (7.69%) DHCP
2 2 (7.69%) DNS
2 2 (7.69%) ISDN
2 2 (7.69%) PBX
2 2 (7.69%) VoIP
2 2 (7.69%) WLAN
3 1 (3.85%) LAN
3 1 (3.85%) VLAN
3 1 (3.85%) Wireshark
General
1 3 (11.54%) Finance
2 2 (7.69%) Telecoms
3 1 (3.85%) Marketing
Miscellaneous
1 4 (15.38%) Computer Science
2 2 (7.69%) Data Centre
2 2 (7.69%) iSeries
Operating Systems
1 16 (61.54%) Windows
2 5 (19.23%) Windows 7
3 3 (11.54%) Windows 8
3 3 (11.54%) Windows Server
4 2 (7.69%) Linux
4 2 (7.69%) Windows Server 2008
4 2 (7.69%) Windows Server 2012
5 1 (3.85%) Windows 10
Processes & Methodologies
1 8 (30.77%) ITIL
2 4 (15.38%) Logistics
3 3 (11.54%) Service Delivery
4 2 (7.69%) Disaster Recovery
4 2 (7.69%) Fault Analysis
5 1 (3.85%) Line Management
5 1 (3.85%) Mentoring
Programming Languages
1 3 (11.54%) PowerShell
1 3 (11.54%) Shell Script
1 3 (11.54%) VB
2 2 (7.69%) Java
2 2 (7.69%) Perl
2 2 (7.69%) SQL
Qualifications
1 4 (15.38%) CCNA
1 4 (15.38%) Cisco Certification
1 4 (15.38%) Degree
1 4 (15.38%) HND
1 4 (15.38%) MCSE
1 4 (15.38%) Microsoft Certification
2 1 (3.85%) A+ Certification
2 1 (3.85%) MCP
2 1 (3.85%) SC Cleared
2 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 14 (53.85%) Active Directory
2 1 (3.85%) VirtualBox
2 1 (3.85%) VMware Infrastructure
Systems Management
1 3 (11.54%) SCCM
Vendors
1 16 (61.54%) Microsoft
2 10 (38.46%) Citrix
3 4 (15.38%) Progress
4 3 (11.54%) Cisco
5 1 (3.85%) IBM
5 1 (3.85%) Lotus
5 1 (3.85%) VMware
Basildon
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £33000.00 per annum
Posted: 11 days ago