The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
First Line Support
Rank 33 38 -
Rank change year-on-year
+5 -
Permanent jobs requiring a 1st Line Support 2 2 0
As % of all permanent IT jobs located in Farnborough 1.00% 1.00% -
As % of the Job Titles category 1.01% 1.01% -
Number of salaries quoted 2 2 0
Average salary £23,750 £23,750 -
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
198 198 204
As % of all permanent IT jobs located in Farnborough 98.51% 98.51% 94.01%
Number of salaries quoted 169 178 180
Average salary £40,000 £40,000 £45,000
Average salary % change year-on-year
- -11.11%
90% offered a salary of more than £25,000 £25,000 £30,000
10% offered a salary of more than £67,500 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

1st Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Farnborough

1st Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Farnborough region.

1st Line Support Salary Trend in Farnborough

1st Line Support
Top 20 Related IT Skills in Farnborough

For the 6 months to 27 November 2014, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (90.91%) ITIL
2 9 (81.82%) Microsoft
3 8 (72.73%) Finance
4 3 (27.27%) Windows
5 2 (18.18%) Linux
5 2 (18.18%) Active Directory
5 2 (18.18%) Degree
5 2 (18.18%) SC Cleared
5 2 (18.18%) Security Cleared
6 1 (9.09%) VMware Infrastructure
6 1 (9.09%) vSphere
6 1 (9.09%) French Language
6 1 (9.09%) VMware
6 1 (9.09%) VMware ESX
6 1 (9.09%) Exchange Server 2003
6 1 (9.09%) Remedy
6 1 (9.09%) HTML
6 1 (9.09%) MS Office
6 1 (9.09%) MS Excel
6 1 (9.09%) MS Exchange

1st Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 27 November 2014, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
1 1 (9.09%) Exchange Server 2003
Applications
1 1 (9.09%) MS Office
1 1 (9.09%) MS Excel
General
1 8 (72.73%) Finance
2 1 (9.09%) French Language
Libraries, Frameworks & Software Standards
1 1 (9.09%) HTML
Operating Systems
1 3 (27.27%) Windows
2 2 (18.18%) Linux
Processes & Methodologies
1 10 (90.91%) ITIL
Qualifications
1 2 (18.18%) Degree
1 2 (18.18%) SC Cleared
1 2 (18.18%) Security Cleared
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) VMware ESX
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) vSphere
Vendors
1 9 (81.82%) Microsoft
2 1 (9.09%) Remedy
2 1 (9.09%) VMware