The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 50 24 -
Rank change year-on-year
-26 -
Permanent jobs requiring a 1st Line Support 4 11 0
As % of all permanent IT jobs located in Farnborough 1.29% 6.59% -
As % of the Job Titles category 1.31% 6.63% -
Number of salaries quoted 4 11 0
Average salary £18,500 £22,000 -
Average salary % change year-on-year
-15.90% -
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
305 166 173
As % of all permanent IT jobs located in Farnborough 98.39% 99.40% 96.11%
Number of salaries quoted 247 144 147
Average salary £40,000 £35,000 £42,500
Average salary % change year-on-year
+14.28% -17.64%
90% offered a salary of more than £23,500 £22,000 £31,500
10% offered a salary of more than £52,500 £60,000 £47,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Farnborough

1st Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Farnborough region.

1st Line Support Salary Trend in Farnborough

1st Line Support
Top 30 Related IT Skills in Farnborough

For the 6 months to 5 February 2016, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (76.92%) Windows
2 8 (61.54%) VMware Infrastructure
2 8 (61.54%) VMware
3 7 (53.85%) SC Cleared
3 7 (53.85%) Security Cleared
4 6 (46.15%) Microsoft
5 5 (38.46%) CCNA
5 5 (38.46%) Cisco Certification
5 5 (38.46%) Internet
6 4 (30.77%) Windows Server 2012
6 4 (30.77%) Firewall
6 4 (30.77%) Hyper-V
6 4 (30.77%) Exchange Server 2010
6 4 (30.77%) High Availability
6 4 (30.77%) Customer Engagement
6 4 (30.77%) Windows Server 2003
6 4 (30.77%) Linux
6 4 (30.77%) MS Exchange
6 4 (30.77%) DHCP
6 4 (30.77%) TCP/IP
6 4 (30.77%) DNS
7 3 (23.08%) SLA
7 3 (23.08%) Exchange Server 2007
7 3 (23.08%) Data Centre
7 3 (23.08%) Driving Licence
8 2 (15.38%) Incident Management
8 2 (15.38%) Service Management
8 2 (15.38%) MS Office
8 2 (15.38%) ITIL
9 1 (7.69%) MS Excel

1st Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 5 February 2016, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) Exchange Server 2010
1 4 (30.77%) MS Exchange
2 3 (23.08%) Exchange Server 2007
Applications
1 2 (15.38%) MS Office
2 1 (7.69%) MS Excel
Communications & Networking
1 5 (38.46%) Internet
2 4 (30.77%) DHCP
2 4 (30.77%) DNS
2 4 (30.77%) Firewall
2 4 (30.77%) TCP/IP
3 1 (7.69%) NAS
3 1 (7.69%) SAN
Miscellaneous
1 3 (23.08%) Data Centre
1 3 (23.08%) Driving Licence
Operating Systems
1 10 (76.92%) Windows
2 4 (30.77%) Linux
2 4 (30.77%) Windows Server 2003
2 4 (30.77%) Windows Server 2012
3 1 (7.69%) Windows 7
3 1 (7.69%) Windows 8
Processes & Methodologies
1 4 (30.77%) Customer Engagement
1 4 (30.77%) High Availability
2 2 (15.38%) Incident Management
2 2 (15.38%) ITIL
2 2 (15.38%) Service Management
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 7 (53.85%) SC Cleared
1 7 (53.85%) Security Cleared
2 5 (38.46%) CCNA
2 5 (38.46%) Cisco Certification
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 8 (61.54%) VMware Infrastructure
2 4 (30.77%) Hyper-V
Vendors
1 8 (61.54%) VMware
2 6 (46.15%) Microsoft