The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Farnborough region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 30 37 -
Rank change year-on-year
+7 -
Permanent jobs requiring a 1st Line Support 4 1 0
As % of all permanent IT jobs located in Farnborough 2.17% 0.53% -
As % of the Job Titles category 2.20% 0.53% -
Number of salaries quoted 4 1 0
Average salary £23,500 £25,000 -
Average salary % change year-on-year
-6.00% -
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Farnborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Farnborough
Permanent IT job ads with a match in the
Job Titles category
182 187 211
As % of all permanent IT jobs located in Farnborough 98.91% 98.94% 94.20%
Number of salaries quoted 158 167 190
Average salary £37,500 £40,000 £45,000
Average salary % change year-on-year
-6.25% -11.11%
90% offered a salary of more than £23,500 £25,000 £28,300
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Farnborough

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Farnborough region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Farnborough

1st Line Support
Salary Trend in Farnborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Farnborough region.

1st Line Support Salary Trend in Farnborough

1st Line Support
Top 27 Related IT Skills in Farnborough

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (60.00%) Microsoft
1 6 (60.00%) ITIL
2 5 (50.00%) Linux
3 4 (40.00%) Finance
3 4 (40.00%) Windows
4 2 (20.00%) Games
4 2 (20.00%) Active Directory
4 2 (20.00%) VMware Infrastructure
4 2 (20.00%) SQL
4 2 (20.00%) Degree
4 2 (20.00%) SC Cleared
4 2 (20.00%) Security Cleared
4 2 (20.00%) VMware
4 2 (20.00%) MySQL
5 1 (10.00%) Customer Engagement
5 1 (10.00%) Remedy
5 1 (10.00%) MS Office
5 1 (10.00%) MS Excel
5 1 (10.00%) HTML
5 1 (10.00%) MS Exchange
5 1 (10.00%) Exchange Server 2003
5 1 (10.00%) DHCP
5 1 (10.00%) TCP/IP
5 1 (10.00%) DNS
5 1 (10.00%) Internet
5 1 (10.00%) vSphere
5 1 (10.00%) VMware ESX

1st Line Support
Top Related IT Skills in Farnborough by Category

For the 6 months to 19 December 2014, IT jobs across the Farnborough region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
1 1 (10.00%) Exchange Server 2003
Applications
1 1 (10.00%) MS Office
1 1 (10.00%) MS Excel
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) DNS
1 1 (10.00%) Internet
Database & Business Intelligence
1 2 (20.00%) MySQL
General
1 4 (40.00%) Finance
2 2 (20.00%) Games
Libraries, Frameworks & Software Standards
1 1 (10.00%) HTML
Operating Systems
1 5 (50.00%) Linux
2 4 (40.00%) Windows
Processes & Methodologies
1 6 (60.00%) ITIL
2 1 (10.00%) Customer Engagement
Programming Languages
1 2 (20.00%) SQL
Qualifications
1 2 (20.00%) Degree
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
System Software
1 2 (20.00%) Active Directory
1 2 (20.00%) VMware Infrastructure
2 1 (10.00%) vSphere
2 1 (10.00%) VMware ESX
Vendors
1 6 (60.00%) Microsoft
2 2 (20.00%) VMware
3 1 (10.00%) Remedy