Service Desk Team Leader Jobs in Gloucestershire

Service Desk Team Lead
South West > Gloucestershire

The median Service Desk Team Lead salary in Gloucestershire is £34,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 129 119 120
Rank change year-on-year -10 +1 -
Permanent jobs requiring a Service Desk Team Leader 4 1 2
As % of all permanent jobs advertised in Gloucestershire 0.23% 0.079% 0.16%
As % of the Job Titles category 0.23% 0.092% 0.16%
Number of salaries quoted 4 1 2
10th Percentile - - £32,300
25th Percentile £32,000 £32,750 £32,750
Median annual salary (50th Percentile) £34,500 £35,500 £33,500
Median % change year-on-year -2.82% +5.97% -
75th Percentile £36,531 £38,250 £34,250
90th Percentile £37,488 - £34,700
South West median annual salary £32,500 £37,750 £35,500
% change year-on-year -13.91% +6.34% -11.25%

All Permanent IT Job Vacancies
Gloucestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gloucestershire with a recognized job title 1,709 1,083 1,241
% of permanent jobs with a recognized job title 96.99% 85.28% 97.56%
Number of salaries quoted 1,236 506 768
10th Percentile £27,500 £30,500 £28,750
25th Percentile £35,000 £37,625 £37,438
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +1.01%
75th Percentile £61,250 £72,000 £62,827
90th Percentile £75,000 £82,500 £71,250
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

Service Desk Team Leader
Job Vacancy Trend in Gloucestershire

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Desk Team Leader in Gloucestershire

Service Desk Team Leader
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Gloucestershire.

Salary trend for Service Desk Team Leader in Gloucestershire

Service Desk Team Leader
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the Gloucestershire region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheltenham - 3 £34,000 -
Service Desk Team Leader
South West

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in Gloucestershire

For the 6 months to 3 May 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region featuring Service Desk Team Leader in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Azure
1 4 (100.00%) Customer Service
2 3 (75.00%) Social Skills
2 3 (75.00%) Problem-Solving
3 2 (50.00%) Windows Server 2016
3 2 (50.00%) Windows Server 2019
3 2 (50.00%) Network Management
3 2 (50.00%) VMware ESXi
3 2 (50.00%) OneDrive
3 2 (50.00%) Windows Server
3 2 (50.00%) Two-Factor Authentication
3 2 (50.00%) Multi-Factor Authentication
3 2 (50.00%) vCenter Server
3 2 (50.00%) Collaborative Working
3 2 (50.00%) Microsoft Intune
3 2 (50.00%) NetScaler
3 2 (50.00%) Cybersecurity
3 2 (50.00%) Meraki
3 2 (50.00%) Meru Networks
3 2 (50.00%) WSUS
3 2 (50.00%) SCCM
3 2 (50.00%) VMware Infrastructure
3 2 (50.00%) XenDesktop
3 2 (50.00%) Veeam
3 2 (50.00%) Firewall
3 2 (50.00%) ITSM
3 2 (50.00%) Wireless
3 2 (50.00%) Replication

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Microsoft Exchange
1 2 (50.00%) SharePoint
Cloud Services
1 4 (100.00%) Azure
1 4 (100.00%) Microsoft 365
2 2 (50.00%) OneDrive
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) Firewall
1 2 (50.00%) NetScaler
1 2 (50.00%) SAN
1 2 (50.00%) TCP/IP
1 2 (50.00%) VPN
1 2 (50.00%) Wireless
General
1 3 (75.00%) Social Skills
2 1 (25.00%) Organisational Skills
Miscellaneous
1 2 (50.00%) Replication
2 1 (25.00%) Driving Licence
2 1 (25.00%) Management Information System
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
1 2 (50.00%) Windows Server 2016
1 2 (50.00%) Windows Server 2019
Processes & Methodologies
1 4 (100.00%) Customer Service
2 3 (75.00%) Problem-Solving
3 2 (50.00%) Collaborative Working
3 2 (50.00%) Cybersecurity
3 2 (50.00%) ITIL
3 2 (50.00%) ITSM
3 2 (50.00%) Multi-Factor Authentication
3 2 (50.00%) Network Management
3 2 (50.00%) Service Management
3 2 (50.00%) Two-Factor Authentication
4 1 (25.00%) Line Management
4 1 (25.00%) Mentoring
4 1 (25.00%) Service Delivery
4 1 (25.00%) User Experience
Programming Languages
1 2 (50.00%) C#
1 2 (50.00%) Java
1 2 (50.00%) Python
Qualifications
1 1 (25.00%) ITIL Certification
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
System Software
1 2 (50.00%) Active Directory
1 2 (50.00%) VMware ESXi
1 2 (50.00%) VMware Infrastructure
1 2 (50.00%) XenDesktop
Systems Management
1 2 (50.00%) Microsoft Intune
1 2 (50.00%) SCCM
1 2 (50.00%) vCenter Server
1 2 (50.00%) WSUS
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) Citrix
2 2 (50.00%) Meraki
2 2 (50.00%) Meru Networks
2 2 (50.00%) Sophos
2 2 (50.00%) Veeam
2 2 (50.00%) VMware