The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 102 91 95
Rank change year-on-year
-11 +4
Permanent jobs citing ITSM 5 3 7
As % of all permanent IT jobs located in Gloucestershire 0.44% 0.33% 0.71%
As % of the Processes & Methodologies category 0.53% 0.43% 0.92%
Number of salaries quoted 5 3 7
Average salary £34,000 £49,500 £40,000
Average salary % change year-on-year
-31.31% +23.75%
UK excluding London average salary £44,500 £50,000 £47,500
% change year-on-year
-11.00% +5.26%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
935 700 758
As % of all permanent IT jobs located in Gloucestershire 82.45% 76.50% 77.03%
Number of salaries quoted 728 615 655
Average salary £44,500 £40,000 £37,500
Average salary % change year-on-year
+11.25% +6.66%
90% offered a salary of more than £29,000 £30,000 £28,000
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing ITSM across the Gloucestershire region over the 3 months to 24 April 2015.

ITSM Salary Histogram in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 2 £60,000 -
Cirencester - 2 £34,000 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 April 2015, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (100.00%) ITIL
2 5 (62.50%) SLA
2 5 (62.50%) Microsoft
2 5 (62.50%) Service Management
3 4 (50.00%) MS Excel
4 3 (37.50%) MCP
4 3 (37.50%) Microsoft Certification
4 3 (37.50%) ISO/IEC 20000
5 2 (25.00%) Incident Management
5 2 (25.00%) Analytical Skills
5 2 (25.00%) Telecoms
5 2 (25.00%) Change Management
5 2 (25.00%) MCSE
5 2 (25.00%) Cisco Certification
5 2 (25.00%) CCNA
5 2 (25.00%) MS Office
6 1 (12.50%) C
6 1 (12.50%) Windows
6 1 (12.50%) SharePoint
6 1 (12.50%) MS Exchange
6 1 (12.50%) Broadband
6 1 (12.50%) CGI
6 1 (12.50%) Active Directory
6 1 (12.50%) Dell
6 1 (12.50%) Citrix
6 1 (12.50%) Terminal Services
6 1 (12.50%) Management Information System
6 1 (12.50%) GIS
6 1 (12.50%) Service Delivery
6 1 (12.50%) Finance

ITSM
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 24 April 2015, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
1 1 (12.50%) MS Exchange
1 1 (12.50%) Lync
Applications
1 4 (50.00%) MS Excel
2 2 (25.00%) MS Office
3 1 (12.50%) Spreadsheet
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) Broadband
General
1 2 (25.00%) Telecoms
2 1 (12.50%) Finance
2 1 (12.50%) Retail
Job Titles
1 3 (37.50%) Team Leader
2 2 (25.00%) Service Analyst
2 2 (25.00%) Analyst
2 2 (25.00%) Service Desk Analyst
3 1 (12.50%) Architect
3 1 (12.50%) Solutions Architect
3 1 (12.50%) Applications Support
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) Services Delivery Manager
3 1 (12.50%) Service Manager
3 1 (12.50%) Support Team Leader
3 1 (12.50%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (12.50%) CGI
Miscellaneous
1 2 (25.00%) Analytical Skills
2 1 (12.50%) GIS
2 1 (12.50%) Management Information System
2 1 (12.50%) Mathematics
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 8 (100.00%) ITIL
2 5 (62.50%) Service Management
3 2 (25.00%) Change Management
3 2 (25.00%) Incident Management
4 1 (12.50%) Technical Architecture
4 1 (12.50%) Business Development
4 1 (12.50%) Mobile Device Management
4 1 (12.50%) Line Management
4 1 (12.50%) Migration
4 1 (12.50%) Information Security
4 1 (12.50%) Service Delivery
Programming Languages
1 1 (12.50%) C
Qualifications
1 3 (37.50%) MCP
1 3 (37.50%) Microsoft Certification
2 2 (25.00%) MCSE
2 2 (25.00%) CCNA
2 2 (25.00%) Cisco Certification
3 1 (12.50%) SC Cleared
3 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 5 (62.50%) SLA
2 3 (37.50%) ISO/IEC 20000
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) Terminal Services
1 1 (12.50%) VMware Infrastructure
1 1 (12.50%) XenApp
1 1 (12.50%) XenDesktop
Systems Management
1 1 (12.50%) SCCM
Vendors
1 5 (62.50%) Microsoft
2 1 (12.50%) Dell
2 1 (12.50%) Citrix
2 1 (12.50%) VMware
2 1 (12.50%) Computacenter