The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 101 100 90
Rank change year-on-year
-1 -10
Permanent jobs citing ITSM 8 5 2
As % of all permanent IT jobs located in Gloucestershire 0.71% 0.45% 0.22%
As % of the Processes & Methodologies category 0.81% 0.52% 0.26%
Number of salaries quoted 5 5 2
Median salary £21,500 £34,000 £49,500
Median salary % change year-on-year
-36.76% -31.31%
UK excluding London median salary £43,250 £42,500 £50,000
% change year-on-year
+1.76% -15.00%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
989 965 766
As % of all permanent IT jobs located in Gloucestershire 87.44% 86.24% 83.53%
Number of salaries quoted 650 759 655
Median salary £47,500 £45,000 £40,000
Median salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £33,500 £29,000 £30,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham -7 3 - - 1
Gloucester - 3 £19,000 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 6 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for ITSM.

1 21 (100.00%) Service Management
2 18 (85.71%) ITIL
3 8 (38.10%) Oracle
3 8 (38.10%) Configuration Management
4 7 (33.33%) Telecoms
4 7 (33.33%) Analytical Skills
5 5 (23.81%) ITIL V3
5 5 (23.81%) Cisco Certification
5 5 (23.81%) Microsoft Certification
5 5 (23.81%) Cisco
5 5 (23.81%) CCNA
5 5 (23.81%) MCP
5 5 (23.81%) Windows
5 5 (23.81%) MCSE
6 4 (19.05%) Change Management
6 4 (19.05%) Incident Management
7 3 (14.29%) Data Centre
7 3 (14.29%) Product Management
7 3 (14.29%) Marketing
7 3 (14.29%) Windows Vista
7 3 (14.29%) Remedy ITSM
7 3 (14.29%) BMC
7 3 (14.29%) Project Management
7 3 (14.29%) Microsoft
7 3 (14.29%) Remedy
7 3 (14.29%) B2B
8 2 (9.52%) SLA
8 2 (9.52%) MS Exchange
8 2 (9.52%) VoIP
8 2 (9.52%) SMTP

ITSM
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) MS Exchange
Applications
1 1 (4.76%) MS Office
Business Applications
1 3 (14.29%) Remedy ITSM
Communications & Networking
1 2 (9.52%) DNS
1 2 (9.52%) Firewall
1 2 (9.52%) MPLS
1 2 (9.52%) SMTP
1 2 (9.52%) TCP/IP
1 2 (9.52%) VoIP
1 2 (9.52%) VPN
General
1 7 (33.33%) Telecoms
2 3 (14.29%) Marketing
Job Titles
1 5 (23.81%) Analyst
1 5 (23.81%) Service Analyst
1 5 (23.81%) Service Desk Analyst
2 4 (19.05%) 1st Line Service Desk Analyst
2 4 (19.05%) ITIL Service Analyst
2 4 (19.05%) ITIL Service Desk Analyst
3 3 (14.29%) Network Engineer
3 3 (14.29%) Product Manager
4 2 (9.52%) Cisco Engineer
4 2 (9.52%) Cisco Network Engineer
5 1 (4.76%) Data Centre Engineer
5 1 (4.76%) Data Engineer
5 1 (4.76%) Network Operations Engineer
5 1 (4.76%) Operations Engineer
Miscellaneous
1 7 (33.33%) Analytical Skills
2 3 (14.29%) Data Centre
Operating Systems
1 5 (23.81%) Windows
2 3 (14.29%) Windows Vista
3 2 (9.52%) Linux
Processes & Methodologies
1 21 (100.00%) Service Management
2 18 (85.71%) ITIL
3 8 (38.10%) Configuration Management
4 5 (23.81%) ITIL V3
5 4 (19.05%) Change Management
5 4 (19.05%) Incident Management
6 3 (14.29%) B2B
6 3 (14.29%) Product Management
6 3 (14.29%) Project Management
Qualifications
1 5 (23.81%) CCNA
1 5 (23.81%) Cisco Certification
1 5 (23.81%) MCP
1 5 (23.81%) MCSE
1 5 (23.81%) Microsoft Certification
2 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 2 (9.52%) VMware Infrastructure
Vendors
1 8 (38.10%) Oracle
2 5 (23.81%) Cisco
3 3 (14.29%) BMC
3 3 (14.29%) Microsoft
3 3 (14.29%) Remedy
4 2 (9.52%) VMware
5 1 (4.76%) HP
5 1 (4.76%) IBM
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 15 days ago