The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 95 88 94
Rank change year-on-year
-7 +6
Permanent jobs citing ITSM 3 4 1
As % of all permanent IT jobs located in Gloucestershire 0.29% 0.43% 0.11%
As % of the Processes & Methodologies category 0.35% 0.59% 0.13%
Number of salaries quoted 3 0 1
Average salary £21,000 - £55,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
856 680 742
As % of all permanent IT jobs located in Gloucestershire 82.15% 73.67% 81.90%
Number of salaries quoted 716 575 613
Average salary £45,000 £37,500 £38,500
Average salary % change year-on-year
+20.00% -2.59%
90% offered a salary of more than £30,000 £25,500 £28,000
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester - 1 £21,000 -
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 29 January 2015, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 6 (100.00%) Service Management
2 5 (83.33%) ITIL
3 4 (66.67%) MCP
3 4 (66.67%) Microsoft Certification
4 3 (50.00%) Change Management
4 3 (50.00%) SLA
4 3 (50.00%) Cisco Certification
4 3 (50.00%) Analytical Skills
5 2 (33.33%) Incident Management
5 2 (33.33%) Mathematics
5 2 (33.33%) Spreadsheet
5 2 (33.33%) Active Directory
5 2 (33.33%) Microsoft
5 2 (33.33%) CCNA
5 2 (33.33%) C
5 2 (33.33%) Windows
5 2 (33.33%) MCSE
5 2 (33.33%) MS Excel
5 2 (33.33%) SharePoint
5 2 (33.33%) Management Information System
5 2 (33.33%) Telecoms
5 2 (33.33%) Information Security
6 1 (16.67%) Process Management
6 1 (16.67%) Service Delivery
6 1 (16.67%) BMC PATROL
6 1 (16.67%) Configuration Management
6 1 (16.67%) Project Management
6 1 (16.67%) IP Telephony
6 1 (16.67%) Network Design
6 1 (16.67%) MS Exchange

ITSM
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 29 January 2015, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) SharePoint
2 1 (16.67%) MS Exchange
Applications
1 2 (33.33%) Spreadsheet
1 2 (33.33%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 1 (16.67%) IP Telephony
1 1 (16.67%) Broadband
1 1 (16.67%) LAN
1 1 (16.67%) WAN
1 1 (16.67%) Network Security
General
1 2 (33.33%) Telecoms
Job Titles
1 2 (33.33%) Service Analyst
1 2 (33.33%) Service Desk Analyst
1 2 (33.33%) Analyst
2 1 (16.67%) Support Engineer
2 1 (16.67%) 3rd Line Support
2 1 (16.67%) IT Support Engineer
2 1 (16.67%) IT Services Manager
2 1 (16.67%) Service Manager
2 1 (16.67%) IT Support
2 1 (16.67%) Requirements Engineer
Miscellaneous
1 3 (50.00%) Analytical Skills
2 2 (33.33%) Mathematics
2 2 (33.33%) Management Information System
Operating Systems
1 2 (33.33%) Windows
Processes & Methodologies
1 6 (100.00%) Service Management
2 5 (83.33%) ITIL
3 3 (50.00%) Change Management
4 2 (33.33%) Incident Management
4 2 (33.33%) Information Security
5 1 (16.67%) Process Management
5 1 (16.67%) Service Delivery
5 1 (16.67%) Configuration Management
5 1 (16.67%) Project Management
5 1 (16.67%) Network Design
5 1 (16.67%) Requirements Engineering
5 1 (16.67%) ITIL V3
5 1 (16.67%) Continuous Improvement
5 1 (16.67%) Software Distribution
5 1 (16.67%) Mobile Device Management
5 1 (16.67%) Line Management
5 1 (16.67%) Problem Management
Programming Languages
1 2 (33.33%) C
Qualifications
1 4 (66.67%) MCP
1 4 (66.67%) Microsoft Certification
2 3 (50.00%) Cisco Certification
3 2 (33.33%) CCNA
3 2 (33.33%) MCSE
4 1 (16.67%) CCDA
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) BMC PATROL
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Cisco
Gloucestershire
BAE Systems
Posted: 2 days ago