The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 85 82 86
Rank change year-on-year
-3 +4
Permanent jobs citing ITSM 18 19 4
As % of all permanent IT jobs located in Gloucestershire 1.75% 1.90% 0.48%
As % of the Processes & Methodologies category 1.96% 2.19% 0.60%
Number of salaries quoted 18 19 2
Median salary £38,750 £27,000 £38,750
Median salary % change year-on-year
+43.51% -30.32%
90% offered a salary of more than £21,000 £22,500 £37,750
10% offered a salary of more than £55,000 £66,000 £39,750
UK excluding London median salary £42,500 £42,500 £41,000
% change year-on-year
- +3.65%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
917 869 668
As % of all permanent IT jobs located in Gloucestershire 88.94% 86.90% 79.52%
Number of salaries quoted 740 722 539
Median salary £45,000 £45,000 £38,000
Median salary % change year-on-year
- +18.42%
90% offered a salary of more than £30,250 £30,000 £28,000
10% offered a salary of more than £60,200 £52,400 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing ITSM across the Gloucestershire region over the 3 months to 24 August 2016.

ITSM Salary Histogram in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -8 8 £30,500 +12.96%
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 24 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for ITSM.

1 25 (96.15%) Service Management
2 23 (88.46%) ITIL
3 15 (57.69%) Analytical Skills
4 14 (53.85%) Microsoft
5 12 (46.15%) Cisco
5 12 (46.15%) Windows
5 12 (46.15%) Security Cleared
6 11 (42.31%) VMware Infrastructure
6 11 (42.31%) ITIL V3
6 11 (42.31%) CCNA
6 11 (42.31%) Cisco Certification
6 11 (42.31%) VMware
7 9 (34.62%) SLA
7 9 (34.62%) DV Cleared
8 8 (30.77%) Data Centre
9 7 (26.92%) Windows Server 2012
9 7 (26.92%) Problem Management
9 7 (26.92%) Active Directory
9 7 (26.92%) MS Excel
9 7 (26.92%) Firewall
9 7 (26.92%) Juniper
10 6 (23.08%) Service Delivery
10 6 (23.08%) Telecoms
11 5 (19.23%) MS Exchange
11 5 (19.23%) VoIP
11 5 (19.23%) TCP/IP
11 5 (19.23%) Linux
11 5 (19.23%) DNS
11 5 (19.23%) MPLS
11 5 (19.23%) Degree

ITSM
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) MS Exchange
2 2 (7.69%) SharePoint
3 1 (3.85%) OpenStack
Applications
1 7 (26.92%) MS Excel
2 4 (15.38%) MS PowerPoint
3 2 (7.69%) AutoCAD
3 2 (7.69%) SOLIDWORKS
4 1 (3.85%) MS Office
Business Applications
1 3 (11.54%) Remedy ITSM
Communications & Networking
1 7 (26.92%) Firewall
2 5 (19.23%) DNS
2 5 (19.23%) MPLS
2 5 (19.23%) TCP/IP
2 5 (19.23%) VoIP
3 4 (15.38%) Internet
3 4 (15.38%) Junos
4 3 (11.54%) Cisco IOS
5 2 (7.69%) Intrusion Detection
5 2 (7.69%) NetScaler
5 2 (7.69%) Network Security
5 2 (7.69%) SMTP
5 2 (7.69%) VPN
Database & Business Intelligence
1 2 (7.69%) Hadoop
General
1 6 (23.08%) Telecoms
Job Titles
1 7 (26.92%) Support Engineer
2 6 (23.08%) Network Engineer
3 4 (15.38%) Analyst
3 4 (15.38%) Service Analyst
3 4 (15.38%) Service Desk Analyst
4 3 (11.54%) Architect
4 3 (11.54%) Network Support
4 3 (11.54%) Network Support Engineer
4 3 (11.54%) Server Engineer
4 3 (11.54%) Server Support
4 3 (11.54%) Windows Engineer
4 3 (11.54%) Windows Server Engineer
4 3 (11.54%) Windows Server Support
4 3 (11.54%) Windows Support Engineer
5 2 (7.69%) Citrix Support
5 2 (7.69%) Citrix Support Engineer
5 2 (7.69%) Systems Engineer
5 2 (7.69%) Wintel Engineer
5 2 (7.69%) Wintel Support
5 2 (7.69%) Wintel Support Engineer
Miscellaneous
1 15 (57.69%) Analytical Skills
2 8 (30.77%) Data Centre
3 4 (15.38%) Data Protection Act
3 4 (15.38%) Management Information System
4 2 (7.69%) Distributed Denial-of-Service
4 2 (7.69%) Driving Licence
4 2 (7.69%) Mathematics
4 2 (7.69%) Physics
Operating Systems
1 12 (46.15%) Windows
2 7 (26.92%) Windows Server 2012
3 5 (19.23%) Linux
3 5 (19.23%) Windows Server
4 3 (11.54%) CentOS
4 3 (11.54%) Windows Server 2008
4 3 (11.54%) Windows Vista
5 2 (7.69%) Windows 10
Processes & Methodologies
1 25 (96.15%) Service Management
2 23 (88.46%) ITIL
3 11 (42.31%) ITIL V3
4 7 (26.92%) Problem Management
5 6 (23.08%) Service Delivery
6 4 (15.38%) Agile Software Development
6 4 (15.38%) Business Intelligence
6 4 (15.38%) Change Management
6 4 (15.38%) Data Protection
6 4 (15.38%) DoDAF
6 4 (15.38%) Incident Management
6 4 (15.38%) Information Assurance
6 4 (15.38%) Infrastructure Management
6 4 (15.38%) MODAF
6 4 (15.38%) RUP
6 4 (15.38%) SOA
6 4 (15.38%) SSADM
6 4 (15.38%) UML
6 4 (15.38%) V-Model
6 4 (15.38%) Waterfall
Programming Languages
1 4 (15.38%) C
2 2 (7.69%) PowerShell
Qualifications
1 12 (46.15%) Security Cleared
2 11 (42.31%) CCNA
2 11 (42.31%) Cisco Certification
3 9 (34.62%) DV Cleared
4 5 (19.23%) Degree
5 4 (15.38%) ITIL Foundation Certificate
5 4 (15.38%) JNCIA
5 4 (15.38%) MCP
5 4 (15.38%) MCSE
5 4 (15.38%) Microsoft Certification
6 3 (11.54%) JNCIS
7 2 (7.69%) GIAC
7 2 (7.69%) GSEC
7 2 (7.69%) MBCS
7 2 (7.69%) SC Cleared
Quality Assurance & Compliance
1 9 (34.62%) SLA
System Software
1 11 (42.31%) VMware Infrastructure
2 7 (26.92%) Active Directory
3 4 (15.38%) Hyper-V
3 4 (15.38%) Virtual Desktop
4 2 (7.69%) XenApp
4 2 (7.69%) XenDesktop
Systems Management
1 4 (15.38%) SCCM
Vendors
1 14 (53.85%) Microsoft
2 12 (46.15%) Cisco
3 11 (42.31%) VMware
4 7 (26.92%) Juniper
5 3 (11.54%) BMC
5 3 (11.54%) Draytek
5 3 (11.54%) Fortinet
5 3 (11.54%) Oracle
5 3 (11.54%) Red Hat
5 3 (11.54%) Remedy
6 2 (7.69%) Citrix
6 2 (7.69%) Cloudera
6 2 (7.69%) Intel Security
7 1 (3.85%) HP
7 1 (3.85%) IBM