The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 86 98 86
Rank change year-on-year
+12 -12
Permanent jobs citing ITSM 10 3 6
As % of all permanent IT jobs located in Gloucestershire 1.09% 0.30% 0.65%
As % of the Processes & Methodologies category 1.23% 0.35% 0.85%
Number of salaries quoted 7 3 2
Average salary £19,000 £21,000 £49,500
Average salary % change year-on-year
-9.52% -57.57%
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
812 866 710
As % of all permanent IT jobs located in Gloucestershire 88.17% 86.00% 77.34%
Number of salaries quoted 550 719 606
Average salary £49,000 £42,500 £38,000
Average salary % change year-on-year
+15.29% +11.84%
90% offered a salary of more than £32,500 £29,800 £26,000
10% offered a salary of more than £65,000 £50,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing ITSM across the Gloucestershire region over the 3 months to 12 February 2016.

ITSM Salary Histogram in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +4 6 £19,000 -9.52%
Cheltenham - 3 - - 1
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 12 February 2016, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (95.24%) Service Management
2 19 (90.48%) ITIL
3 9 (42.86%) Analytical Skills
4 6 (28.57%) Configuration Management
4 6 (28.57%) Oracle
4 6 (28.57%) ITIL V3
5 5 (23.81%) MCSE
5 5 (23.81%) MCP
5 5 (23.81%) CCNA
5 5 (23.81%) Cisco Certification
5 5 (23.81%) Microsoft Certification
5 5 (23.81%) Telecoms
6 4 (19.05%) Change Management
6 4 (19.05%) Project Management
6 4 (19.05%) Windows
6 4 (19.05%) Incident Management
6 4 (19.05%) Degree
7 3 (14.29%) Marketing
7 3 (14.29%) Security Cleared
7 3 (14.29%) Product Management
7 3 (14.29%) Citrix
7 3 (14.29%) Business Intelligence
7 3 (14.29%) B2B
7 3 (14.29%) HNC
7 3 (14.29%) Service Delivery
7 3 (14.29%) Microsoft App-V
8 2 (9.52%) Remote Desktop
9 1 (4.76%) Process Improvement
9 1 (4.76%) Agile Project Management
9 1 (4.76%) Agile Software Development

ITSM
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 12 February 2016, IT jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (4.76%) MS Office
1 1 (4.76%) MS Project
Communications & Networking
1 2 (9.52%) Remote Desktop
2 1 (4.76%) Internet
2 1 (4.76%) LAN
Database & Business Intelligence
1 1 (4.76%) MS Access
General
1 5 (23.81%) Telecoms
2 3 (14.29%) Marketing
Job Titles
1 7 (33.33%) Analyst
1 7 (33.33%) Service Analyst
1 7 (33.33%) Service Desk Analyst
2 4 (19.05%) 1st Line Service Desk Analyst
2 4 (19.05%) ITIL Service Analyst
2 4 (19.05%) ITIL Service Desk Analyst
3 3 (14.29%) Citrix Engineer
3 3 (14.29%) Product Manager
4 2 (9.52%) 1st/2nd Line Service Desk Analyst
4 2 (9.52%) 2nd Line Service Desk Analyst
4 2 (9.52%) Senior Analyst
4 2 (9.52%) Senior Service Desk Analyst
5 1 (4.76%) Application Development Manager
5 1 (4.76%) Applications Development Manager
5 1 (4.76%) Applications Manager
5 1 (4.76%) Development Manager
5 1 (4.76%) Technical Specialist
Miscellaneous
1 9 (42.86%) Analytical Skills
2 1 (4.76%) Management Information System
Operating Systems
1 4 (19.05%) Windows
Processes & Methodologies
1 20 (95.24%) Service Management
2 19 (90.48%) ITIL
3 6 (28.57%) Configuration Management
3 6 (28.57%) ITIL V3
4 4 (19.05%) Change Management
4 4 (19.05%) Incident Management
4 4 (19.05%) Project Management
5 3 (14.29%) B2B
5 3 (14.29%) Business Intelligence
5 3 (14.29%) Product Management
5 3 (14.29%) Service Delivery
6 1 (4.76%) Agile Project Management
6 1 (4.76%) Agile Software Development
6 1 (4.76%) PRINCE2
6 1 (4.76%) Process Improvement
Qualifications
1 5 (23.81%) CCNA
1 5 (23.81%) Cisco Certification
1 5 (23.81%) MCP
1 5 (23.81%) MCSE
1 5 (23.81%) Microsoft Certification
2 4 (19.05%) Degree
3 3 (14.29%) HNC
3 3 (14.29%) Security Cleared
4 1 (4.76%) ISEB
Quality Assurance & Compliance
1 1 (4.76%) QA
System Software
1 3 (14.29%) Microsoft App-V
2 1 (4.76%) Active Directory
Vendors
1 6 (28.57%) Oracle
2 3 (14.29%) Citrix
3 1 (4.76%) Adobe
3 1 (4.76%) Microsoft
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 14 days ago