The table below looks at the statistics for ITSM skills in IT jobs advertised for the Gloucestershire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 93 81 87
Rank change year-on-year
-12 +6
Permanent jobs citing ITSM 20 22 2
As % of all permanent IT jobs located in Gloucestershire 1.76% 2.11% 0.24%
As % of the Processes & Methodologies category 1.96% 2.40% 0.30%
Number of salaries quoted 20 21 1
Median salary £38,750 £27,000 £40,000
Median salary % change year-on-year
+43.51% -32.50%
UK excluding London median salary £44,000 £42,000 £39,000
% change year-on-year
+4.76% +7.69%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
1020 917 659
As % of all permanent IT jobs located in Gloucestershire 89.79% 87.75% 79.88%
Number of salaries quoted 801 751 553
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £55,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Gloucestershire

The demand trend of job ads across the Gloucestershire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Gloucestershire region.

ITSM Salary Trend in Gloucestershire

ITSM
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing ITSM across the Gloucestershire region over the 3 months to 25 September 2016.

ITSM Salary Histogram in Gloucestershire

ITSM
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -8 8 £30,500 +12.96%
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 25 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for ITSM.

1 23 (95.83%) ITIL
1 23 (95.83%) Service Management
2 15 (62.50%) Microsoft
2 15 (62.50%) Analytical Skills
3 13 (54.17%) Security Cleared
3 13 (54.17%) VMware Infrastructure
3 13 (54.17%) CCNA
3 13 (54.17%) Cisco Certification
3 13 (54.17%) VMware
4 12 (50.00%) Cisco
5 11 (45.83%) DV Cleared
5 11 (45.83%) ITIL V3
6 10 (41.67%) Windows
7 9 (37.50%) MS Excel
7 9 (37.50%) Juniper
7 9 (37.50%) SLA
8 8 (33.33%) Data Centre
9 7 (29.17%) Windows Server 2012
9 7 (29.17%) Problem Management
9 7 (29.17%) Active Directory
9 7 (29.17%) Firewall
10 6 (25.00%) Management Information System
10 6 (25.00%) Telecoms
10 6 (25.00%) Service Delivery
10 6 (25.00%) Agile Software Development
10 6 (25.00%) Internet
10 6 (25.00%) SSADM
10 6 (25.00%) RUP
10 6 (25.00%) SOA
10 6 (25.00%) UML

ITSM
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) MS Exchange
2 2 (8.33%) SharePoint
3 1 (4.17%) OpenStack
Applications
1 9 (37.50%) MS Excel
2 6 (25.00%) MS PowerPoint
3 3 (12.50%) AutoCAD
3 3 (12.50%) SOLIDWORKS
Business Applications
1 1 (4.17%) Remedy ITSM
Communications & Networking
1 7 (29.17%) Firewall
2 6 (25.00%) Internet
2 6 (25.00%) Junos
3 5 (20.83%) DNS
3 5 (20.83%) MPLS
3 5 (20.83%) TCP/IP
3 5 (20.83%) VoIP
4 3 (12.50%) Cisco IOS
5 2 (8.33%) Intrusion Detection
5 2 (8.33%) NetScaler
5 2 (8.33%) Network Security
5 2 (8.33%) SMTP
5 2 (8.33%) VPN
Database & Business Intelligence
1 3 (12.50%) Hadoop
General
1 6 (25.00%) Telecoms
Job Titles
1 7 (29.17%) Support Engineer
2 6 (25.00%) Network Engineer
3 4 (16.67%) Analyst
3 4 (16.67%) Architect
3 4 (16.67%) Service Analyst
3 4 (16.67%) Service Desk Analyst
4 3 (12.50%) Network Support
4 3 (12.50%) Network Support Engineer
4 3 (12.50%) Server Engineer
4 3 (12.50%) Server Support
4 3 (12.50%) Solutions Architect
4 3 (12.50%) Systems Engineer
4 3 (12.50%) Windows Engineer
4 3 (12.50%) Windows Server Engineer
4 3 (12.50%) Windows Server Support
4 3 (12.50%) Windows Support Engineer
5 2 (8.33%) Citrix Support
5 2 (8.33%) Citrix Support Engineer
5 2 (8.33%) Wintel Engineer
5 2 (8.33%) Wintel Support Engineer
Miscellaneous
1 15 (62.50%) Analytical Skills
2 8 (33.33%) Data Centre
3 6 (25.00%) Data Protection Act
3 6 (25.00%) Management Information System
4 3 (12.50%) Driving Licence
4 3 (12.50%) Mathematics
4 3 (12.50%) Physics
5 2 (8.33%) Distributed Denial-of-Service
Operating Systems
1 10 (41.67%) Windows
2 7 (29.17%) Windows Server 2012
3 5 (20.83%) Linux
3 5 (20.83%) Windows Server
4 3 (12.50%) CentOS
4 3 (12.50%) Windows Server 2008
5 2 (8.33%) Windows 10
6 1 (4.17%) Windows Vista
Processes & Methodologies
1 23 (95.83%) ITIL
1 23 (95.83%) Service Management
2 11 (45.83%) ITIL V3
3 7 (29.17%) Problem Management
4 6 (25.00%) Agile Software Development
4 6 (25.00%) Data Protection
4 6 (25.00%) DoDAF
4 6 (25.00%) Information Assurance
4 6 (25.00%) MODAF
4 6 (25.00%) Presales
4 6 (25.00%) RUP
4 6 (25.00%) Service Delivery
4 6 (25.00%) SOA
4 6 (25.00%) SSADM
4 6 (25.00%) UML
4 6 (25.00%) V-Model
4 6 (25.00%) Waterfall
5 4 (16.67%) Business Intelligence
5 4 (16.67%) Change Management
5 4 (16.67%) TOGAF
Programming Languages
1 6 (25.00%) C
2 2 (8.33%) PowerShell
Qualifications
1 13 (54.17%) CCNA
1 13 (54.17%) Cisco Certification
1 13 (54.17%) Security Cleared
2 11 (45.83%) DV Cleared
3 6 (25.00%) ITIL Foundation Certificate
3 6 (25.00%) JNCIA
4 5 (20.83%) Degree
5 4 (16.67%) MCP
5 4 (16.67%) MCSE
5 4 (16.67%) Microsoft Certification
6 3 (12.50%) GIAC
6 3 (12.50%) GSEC
6 3 (12.50%) JNCIS
6 3 (12.50%) MBCS
7 2 (8.33%) SC Cleared
Quality Assurance & Compliance
1 9 (37.50%) SLA
System Software
1 13 (54.17%) VMware Infrastructure
2 7 (29.17%) Active Directory
3 4 (16.67%) Hyper-V
3 4 (16.67%) Virtual Desktop
4 2 (8.33%) XenApp
4 2 (8.33%) XenDesktop
Systems Management
1 4 (16.67%) SCCM
Vendors
1 15 (62.50%) Microsoft
2 13 (54.17%) VMware
3 12 (50.00%) Cisco
4 9 (37.50%) Juniper
5 3 (12.50%) Cloudera
5 3 (12.50%) Draytek
5 3 (12.50%) Fortinet
5 3 (12.50%) Red Hat
6 2 (8.33%) Citrix
6 2 (8.33%) Intel Security
7 1 (4.17%) BMC
7 1 (4.17%) Oracle
7 1 (4.17%) Remedy