The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 70 69 80
Rank change year-on-year
-1 +11
Permanent jobs requiring a 2nd Line Support 4 6 12
As % of all permanent IT jobs located in Guildford 0.61% 0.90% 1.36%
As % of the Job Titles category 0.62% 0.94% 1.42%
Number of salaries quoted 4 6 12
Average salary £27,000 £25,000 £23,780
Average salary % change year-on-year
+8.00% +5.13%
90% offered a salary of more than £24,650 £22,500 £20,150
10% offered a salary of more than £29,000 £32,500 £30,000
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Guildford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
647 640 848
As % of all permanent IT jobs located in Guildford 98.63% 96.53% 96.25%
Number of salaries quoted 581 565 697
Average salary £40,000 £43,000 £42,500
Average salary % change year-on-year
-6.97% +1.17%
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Guildford

2nd Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Guildford region.

2nd Line Support Salary Trend in Guildford

2nd Line Support
Top 30 Related IT Skills in Guildford

For the 6 months to 2 September 2015, IT jobs across the Guildford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 14 (82.35%) Microsoft
2 11 (64.71%) Windows
3 9 (52.94%) Active Directory
3 9 (52.94%) Windows Server 2008
4 7 (41.18%) VMware
4 7 (41.18%) Windows 7
4 7 (41.18%) Windows XP
4 7 (41.18%) DHCP
4 7 (41.18%) VPN
4 7 (41.18%) DNS
5 6 (35.29%) Windows Server 2003
5 6 (35.29%) Intranet
5 6 (35.29%) Internet
6 5 (29.41%) SCCM
6 5 (29.41%) VMware Infrastructure
6 5 (29.41%) Finance
6 5 (29.41%) Blackberry
6 5 (29.41%) Linux
7 4 (23.53%) Apache
7 4 (23.53%) SQL
7 4 (23.53%) SQL Server
7 4 (23.53%) Blackberry Enterprise Server
7 4 (23.53%) Terminal Services
7 4 (23.53%) Firewall
7 4 (23.53%) DameWare
7 4 (23.53%) Altiris
8 3 (17.65%) Hyper-V
8 3 (17.65%) VMware ESXi
8 3 (17.65%) Exchange Server 2010
8 3 (17.65%) Disaster Recovery

2nd Line Support
Top Related IT Skills in Guildford by Category

For the 6 months to 2 September 2015, IT jobs across the Guildford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) Apache
1 4 (23.53%) Blackberry Enterprise Server
2 3 (17.65%) Exchange Server 2010
2 3 (17.65%) MS Exchange
Applications
1 2 (11.76%) MS Excel
2 1 (5.88%) MS Office
Communications & Networking
1 7 (41.18%) DHCP
1 7 (41.18%) VPN
1 7 (41.18%) DNS
2 6 (35.29%) Intranet
2 6 (35.29%) Internet
3 4 (23.53%) Firewall
4 3 (17.65%) SAN
4 3 (17.65%) ADSL
4 3 (17.65%) ISDN
4 3 (17.65%) PSTN
5 1 (5.88%) WAN
5 1 (5.88%) LAN
Database & Business Intelligence
1 4 (23.53%) SQL Server
General
1 5 (29.41%) Finance
2 1 (5.88%) Law
2 1 (5.88%) Telecoms
Miscellaneous
1 5 (29.41%) Blackberry
2 1 (5.88%) Smartphone
2 1 (5.88%) Video Conferencing
2 1 (5.88%) iPhone
2 1 (5.88%) iPad
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Data Centre
Operating Systems
1 11 (64.71%) Windows
2 9 (52.94%) Windows Server 2008
3 7 (41.18%) Windows 7
3 7 (41.18%) Windows XP
4 6 (35.29%) Windows Server 2003
5 5 (29.41%) Linux
Processes & Methodologies
1 3 (17.65%) Disaster Recovery
2 2 (11.76%) ITIL
3 1 (5.88%) Incident Management
3 1 (5.88%) Software Deployment
Programming Languages
1 4 (23.53%) SQL
Qualifications
1 1 (5.88%) Microsoft Certification
1 1 (5.88%) Degree
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 9 (52.94%) Active Directory
2 5 (29.41%) VMware Infrastructure
3 4 (23.53%) Terminal Services
4 3 (17.65%) Hyper-V
4 3 (17.65%) VMware ESXi
Systems Management
1 5 (29.41%) SCCM
2 4 (23.53%) DameWare
Vendors
1 14 (82.35%) Microsoft
2 7 (41.18%) VMware
3 4 (23.53%) Altiris
4 2 (11.76%) Cisco
5 1 (5.88%) HP
5 1 (5.88%) Dell