The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Guildford region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 80 84 71
Rank change year-on-year
+4 -13
Permanent jobs requiring a 2nd Line Support 7 2 13
As % of all permanent IT jobs located in Guildford 0.77% 0.23% 1.62%
As % of the Job Titles category 0.80% 0.23% 1.68%
Number of salaries quoted 7 2 12
Average salary £22,500 £23,655 £30,000
Average salary % change year-on-year
-4.88% -21.15%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
873 871 772
As % of all permanent IT jobs located in Guildford 95.83% 98.20% 96.14%
Number of salaries quoted 739 714 730
Average salary £45,000 £37,500 £40,000
Average salary % change year-on-year
+20.00% -6.25%
90% offered a salary of more than £25,000 £22,500 £27,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Surrey

2nd Line Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Guildford

2nd Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Guildford region.

2nd Line Support Salary Trend in Guildford

2nd Line Support
Top 30 Related IT Skills in Guildford

For the 6 months to 18 April 2014, IT jobs across the Guildford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 9 (90.00%) Active Directory
2 5 (50.00%) ITIL
2 5 (50.00%) Windows
3 4 (40.00%) Linux
3 4 (40.00%) MS Exchange
3 4 (40.00%) TCP/IP
3 4 (40.00%) Windows 7
4 3 (30.00%) VPN
4 3 (30.00%) LAN
4 3 (30.00%) SharePoint
4 3 (30.00%) VMware
4 3 (30.00%) Microsoft
5 2 (20.00%) Red Hat
5 2 (20.00%) DameWare
5 2 (20.00%) Law
5 2 (20.00%) Legal
5 2 (20.00%) Windows XP
5 2 (20.00%) MS Excel
5 2 (20.00%) MS Office
5 2 (20.00%) DNS
5 2 (20.00%) Hyper-V
5 2 (20.00%) Red Hat Enterprise Linux
5 2 (20.00%) Banking
5 2 (20.00%) Document Management
6 1 (10.00%) MCITP
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Exchange Server 2010
6 1 (10.00%) Cisco
6 1 (10.00%) ADSL
6 1 (10.00%) AIX

2nd Line Support
Top Related IT Skills in Guildford by Category

For the 6 months to 18 April 2014, IT jobs across the Guildford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) MS Exchange
2 3 (30.00%) SharePoint
3 1 (10.00%) Exchange Server 2010
Applications
1 2 (20.00%) MS Excel
1 2 (20.00%) MS Office
Communications & Networking
1 4 (40.00%) TCP/IP
2 3 (30.00%) VPN
2 3 (30.00%) LAN
3 2 (20.00%) DNS
4 1 (10.00%) ADSL
4 1 (10.00%) Firewall
4 1 (10.00%) MPLS
4 1 (10.00%) BGP
General
1 2 (20.00%) Law
1 2 (20.00%) Legal
1 2 (20.00%) Banking
Operating Systems
1 5 (50.00%) Windows
2 4 (40.00%) Linux
2 4 (40.00%) Windows 7
3 2 (20.00%) Windows XP
3 2 (20.00%) Red Hat Enterprise Linux
4 1 (10.00%) AIX
4 1 (10.00%) Solaris
4 1 (10.00%) UNIX
Processes & Methodologies
1 5 (50.00%) ITIL
2 2 (20.00%) Document Management
Qualifications
1 1 (10.00%) MCITP
1 1 (10.00%) CCNA
1 1 (10.00%) Cisco Certification
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) A+ Certification
1 1 (10.00%) ITIL Certification
System Software
1 9 (90.00%) Active Directory
2 2 (20.00%) Hyper-V
3 1 (10.00%) VMware Infrastructure
Systems Management
1 2 (20.00%) DameWare
Vendors
1 3 (30.00%) VMware
1 3 (30.00%) Microsoft
2 2 (20.00%) Red Hat
3 1 (10.00%) Cisco