The first table below looks at the demand for ITIL skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Guildford region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 27 37 38
Rank change year-on-year
+10 +1
Permanent jobs citing ITIL 70 53 18
As % of all permanent IT jobs located in Guildford 7.856% 7.351% 4.036%
As % of the Processes & Methodologies category 10.37% 11.16% 5.325%
Number of salaries quoted 57 51 18
Average salary £45,000 £50,000 £37,250
Average salary % change year-on-year
-10.00% +34.22%
90% offered a salary of more than £32,100 £37,500 £32,500
10% offered a salary of more than £58,100 £80,000 £45,000
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
675 475 338
As % of all permanent IT jobs located in Guildford 75.76% 65.88% 75.78%
Number of salaries quoted 535 456 320
Average salary £42,500 £45,000 £38,500
Average salary % change year-on-year
-5.55% +16.88%
90% offered a salary of more than £27,500 £32,500 £27,200
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
Surrey

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

Guildford ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Guildford region.

Guildford ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Guildford region over the 3 months to 17 May 2013.

Guildford ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Guildford region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 31 (30.10%) Windows
1 31 (30.10%) Service Delivery
2 24 (23.30%) Security Cleared
3 23 (22.33%) Degree
4 22 (21.36%) Microsoft
5 21 (20.39%) Service Management
6 17 (16.50%) Process Management
6 17 (16.50%) Cisco
6 17 (16.50%) SC Cleared
7 16 (15.53%) Problem Management
7 16 (15.53%) Capacity Management
8 15 (14.56%) VMware
8 15 (14.56%) Asset Management
8 15 (14.56%) PRINCE2
8 15 (14.56%) SQL
8 15 (14.56%) SAN
9 14 (13.59%) Windows Server 2008
9 14 (13.59%) Software Distribution
10 13 (12.62%) ITSM
11 12 (11.65%) Firewall
11 12 (11.65%) Project Management
11 12 (11.65%) Active Directory
11 12 (11.65%) TCP/IP
12 11 (10.68%) Linux
12 11 (10.68%) UML
12 11 (10.68%) Windows Server 2003
13 9 (8.738%) DNS
13 9 (8.738%) E-Commerce
13 9 (8.738%) Client/Server
14 8 (7.767%) HP

ITIL
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Guildford region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 6 (5.825%) HTML
1 6 (5.825%) CSS
2 5 (4.854%) Web Services
2 5 (4.854%) .NET
2 5 (4.854%) EDI
3 1 (0.971%) Application Packaging
3 1 (0.971%) J2EE
3 1 (0.971%) XML
Application Platforms
1 7 (6.796%) SharePoint
1 7 (6.796%) MS Exchange
2 5 (4.854%) Exchange Server 2010
3 4 (3.883%) Apache
3 4 (3.883%) Lync
4 3 (2.913%) Tomcat
4 3 (2.913%) Exchange Server 2013
5 1 (0.971%) IIS
5 1 (0.971%) SAS
5 1 (0.971%) GroupWise
5 1 (0.971%) Blackberry Enterprise Server
5 1 (0.971%) Office Communications Server
Applications
1 6 (5.825%) MS Excel
2 4 (3.883%) MS Office
3 1 (0.971%) MS PowerPoint
3 1 (0.971%) Office 365
Business Applications
1 1 (0.971%) Oracle Applications
Communications & Networking
1 15 (14.56%) SAN
2 12 (11.65%) Firewall
2 12 (11.65%) TCP/IP
3 9 (8.738%) DNS
4 7 (6.796%) Internet
4 7 (6.796%) SNMP
5 6 (5.825%) DHCP
5 6 (5.825%) MPLS
6 5 (4.854%) FTP
6 5 (4.854%) Unified Communications
7 4 (3.883%) Asterisk PBX
7 4 (3.883%) VoIP
7 4 (3.883%) WAN
7 4 (3.883%) VPN
8 3 (2.913%) SSL
8 3 (2.913%) IPsec
8 3 (2.913%) NAS
9 1 (0.971%) Softphone
9 1 (0.971%) IP Telephony
9 1 (0.971%) Cisco IPT
Database & Business Intelligence
1 8 (7.767%) SQL Server
2 6 (5.825%) Data Warehouse
3 5 (4.854%) MySQL
4 1 (0.971%) QualityStage
4 1 (0.971%) GIS
4 1 (0.971%) Oracle 11g
Development Applications
1 1 (0.971%) Maven
General
1 8 (7.767%) Finance
2 7 (6.796%) Law
3 6 (5.825%) French Language
3 6 (5.825%) Spanish Language
4 4 (3.883%) Telecoms
5 3 (2.913%) Back Office
5 3 (2.913%) Marketing
6 2 (1.942%) Electronics
6 2 (1.942%) Pharmaceutical
7 1 (0.971%) Legal
Job Titles
1 30 (29.13%) Service Manager
2 14 (13.59%) Infrastructure Manager
2 14 (13.59%) Infrastructure Services Manager
3 10 (9.709%) Delivery Manager
3 10 (9.709%) Services Delivery Manager
3 10 (9.709%) Technical Support
4 8 (7.767%) Analyst
4 8 (7.767%) Consultant
4 8 (7.767%) Technical Manager
5 7 (6.796%) Architect
5 7 (6.796%) Support Engineer
5 7 (6.796%) Technical Consultant
6 6 (5.825%) Support Analyst
6 6 (5.825%) IT Consultant
7 5 (4.854%) Technical Architect
7 5 (4.854%) Support Team Leader
7 5 (4.854%) Team Leader
7 5 (4.854%) Technical Services Manager
7 5 (4.854%) Network Specialist
8 4 (3.883%) IT Development Manager
Miscellaneous
1 9 (8.738%) Client/Server
2 8 (7.767%) PKI
3 7 (6.796%) Smartcard
3 7 (6.796%) Management Information System
3 7 (6.796%) Enterprise Software
4 6 (5.825%) EFT
4 6 (5.825%) Mathematics
4 6 (5.825%) Physics
4 6 (5.825%) Computer Science
5 5 (4.854%) Social Network
6 4 (3.883%) Pocket PC
7 2 (1.942%) Firmware
7 2 (1.942%) Device Driver
7 2 (1.942%) Clustering
7 2 (1.942%) Cloud Computing
8 1 (0.971%) SaaS
8 1 (0.971%) PaaS
8 1 (0.971%) Hedge funds
8 1 (0.971%) IaaS
8 1 (0.971%) IVR
Operating Systems
1 31 (30.10%) Windows
2 14 (13.59%) Windows Server 2008
3 11 (10.68%) Linux
3 11 (10.68%) Windows Server 2003
4 6 (5.825%) Windows XP
4 6 (5.825%) Windows Vista
5 5 (4.854%) CentOS
6 4 (3.883%) Red Hat Enterprise Linux
6 4 (3.883%) Windows 7
6 4 (3.883%) Debian
7 3 (2.913%) UNIX
8 2 (1.942%) SUSE
9 1 (0.971%) AIX
9 1 (0.971%) Solaris
9 1 (0.971%) Windows 2000 Server
Processes & Methodologies
1 31 (30.10%) Service Delivery
2 21 (20.39%) Service Management
3 17 (16.50%) Process Management
4 16 (15.53%) Problem Management
4 16 (15.53%) Capacity Management
5 15 (14.56%) PRINCE2
5 15 (14.56%) Asset Management
6 14 (13.59%) Software Distribution
7 13 (12.62%) ITSM
8 12 (11.65%) Project Management
9 11 (10.68%) UML
10 9 (8.738%) E-Commerce
11 8 (7.767%) Change Management
11 8 (7.767%) Programme Management
12 7 (6.796%) Systems Analysis
12 7 (6.796%) Configuration Management
12 7 (6.796%) Incident Management
13 6 (5.825%) Integration Testing
13 6 (5.825%) Analytics
13 6 (5.825%) Continuous Improvement
Programming Languages
1 15 (14.56%) SQL
2 8 (7.767%) Java
3 7 (6.796%) Perl
4 5 (4.854%) ActionScript
4 5 (4.854%) ActionScript 2.0
5 4 (3.883%) Delphi
5 4 (3.883%) PHP
5 4 (3.883%) VB
5 4 (3.883%) JavaScript
6 3 (2.913%) C
7 1 (0.971%) C++
7 1 (0.971%) PL/SQL
7 1 (0.971%) PowerShell
Qualifications
1 24 (23.30%) Security Cleared
2 23 (22.33%) Degree
3 17 (16.50%) SC Cleared
4 8 (7.767%) ITIL Certification
5 7 (6.796%) Microsoft Certification
6 6 (5.825%) PhD
6 6 (5.825%) DV Cleared
7 5 (4.854%) CCNA
7 5 (4.854%) Cisco Certification
8 4 (3.883%) MCSE
8 4 (3.883%) CCDA
8 4 (3.883%) PRINCE2 Certification
9 3 (2.913%) MCTS
9 3 (2.913%) MCITP
9 3 (2.913%) CCSA
9 3 (2.913%) CCSE
9 3 (2.913%) MCP
10 2 (1.942%) CITP
11 1 (0.971%) BC Cleared
11 1 (0.971%) CCAA
Quality Assurance & Compliance
1 7 (6.796%) SLA
2 1 (0.971%) ISO/IEC 27001
2 1 (0.971%) ISO/IEC 20000
2 1 (0.971%) ISO 9001
System Software
1 12 (11.65%) Active Directory
2 5 (4.854%) VMware Server
2 5 (4.854%) XenApp
3 4 (3.883%) VMware Infrastructure
4 3 (2.913%) Citrix Presentation Server
5 2 (1.942%) Hyper-V
6 1 (0.971%) ISA Server
6 1 (0.971%) Oracle RAC
6 1 (0.971%) vSphere
6 1 (0.971%) Forefront TMG
Systems Management
1 7 (6.796%) Nagios
2 3 (2.913%) SCCM
2 3 (2.913%) SCOM
3 2 (1.942%) SCVMM
4 1 (0.971%) Data Guard
4 1 (0.971%) NetBackup
4 1 (0.971%) Tivoli
4 1 (0.971%) Tivoli Storage Manager
Vendors
1 22 (21.36%) Microsoft
2 17 (16.50%) Cisco
3 15 (14.56%) VMware
4 8 (7.767%) CheckPoint
4 8 (7.767%) HP
5 6 (5.825%) Citrix
6 4 (3.883%) Oracle
6 4 (3.883%) Red Hat
7 3 (2.913%) Mitel
7 3 (2.913%) Juniper
8 2 (1.942%) Alcatel-Lucent
8 2 (1.942%) Infoblox
9 1 (0.971%) Twitter
9 1 (0.971%) CommVault
9 1 (0.971%) Novell
9 1 (0.971%) Veritas
9 1 (0.971%) Sophos
9 1 (0.971%) AppSense
9 1 (0.971%) Business Objects
9 1 (0.971%) IBM
Guildford, Surrey
Skills and Experience required: Support and Service desk experience Excellent communication skills - good telephone manner Excellent organisation skills Working on (Support on) Windows / Unix platforms Desirable skills: ITIL...
Lorien Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 13 May 2013
Guildford, South East
The role is both a blend of Service Delivery and Technical know-how therefore previous hands on technical experience is desirable... You will ensure that the personal computing...
Hudson
Salary: £40000 - £50000 per annum
Posted: 27 April 2013
Guildford, South East
Our client is ooking for a technical operational support manager to be responsible for managing day to day business as usual operational support, logistics management, support project budget...
Hudson
Salary: £40000 - £45000 per annum
Posted: 9 May 2013