The table below looks at the statistics for Service Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 80 89 106
Rank change year-on-year
+9 +17
Permanent jobs citing Service Management 146 122 117
As % of all permanent IT jobs located in Surrey 3.29% 2.87% 2.30%
As % of the Processes & Methodologies category 3.91% 3.50% 2.91%
Number of salaries quoted 114 99 100
Average salary £45,000 £43,362 £37,500
Average salary % change year-on-year
+3.77% +15.63%
90% offered a salary of more than £22,000 £21,500 £22,500
10% offered a salary of more than £61,000 £75,500 £67,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3737 3489 4021
As % of all permanent IT jobs located in Surrey 84.11% 82.19% 78.89%
Number of salaries quoted 3126 2740 3382
Average salary £47,500 £47,209 £45,000
Average salary % change year-on-year
+0.61% +4.90%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Surrey region.

Service Management Salary Trend in Surrey

Service Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Management across the Surrey region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +11 23 £45,000 -21.73%
Woking +20 22 £33,500 +17.54%
Reigate - 19 £45,000 - 2
Staines +13 13 £50,000 -16.66%
Epsom 0 5 - - 1
Camberley - 5 £50,000 -
Redhill +5 4 £63,750 +15.90% 2
Leatherhead -1 3 £45,000 +38.46%
Egham -3 2 - -
Cobham - 2 £41,000 -
Weybridge - 2 £45,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 30 January 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 188 (70.94%) ITIL
2 108 (40.75%) Microsoft
3 105 (39.62%) Windows
4 71 (26.79%) ITSM
5 68 (25.66%) Finance
6 65 (24.53%) MS Excel
7 58 (21.89%) Service Delivery
8 57 (21.51%) SQL Server
9 55 (20.75%) Degree
10 54 (20.38%) Cisco
11 50 (18.87%) MS Office
12 49 (18.49%) Analytical Skills
13 48 (18.11%) Risk Management
14 44 (16.60%) Agile Software Development
14 44 (16.60%) HP
15 38 (14.34%) SLA
16 36 (13.58%) IIS
17 35 (13.21%) Active Directory
17 35 (13.21%) Citrix
18 34 (12.83%) Linux
18 34 (12.83%) VMware
19 33 (12.45%) PRINCE2
19 33 (12.45%) LAN
19 33 (12.45%) WAN
20 31 (11.70%) Change Management
21 30 (11.32%) Windows 7
21 30 (11.32%) Incident Management
22 28 (10.57%) .NET
22 28 (10.57%) Project Management
23 27 (10.19%) Microsoft Certification

Service Management
Top Related IT Skills in Surrey by Category

For the 6 months to 30 January 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 36 (13.58%) IIS
2 13 (4.91%) MS Exchange
3 7 (2.64%) Tomcat
4 3 (1.13%) IBM Notes
4 3 (1.13%) SharePoint
5 2 (0.75%) CMS
5 2 (0.75%) Apache
5 2 (0.75%) WebSphere
6 1 (0.38%) Exchange Server 2010
6 1 (0.38%) Exchange Server 2007
6 1 (0.38%) JBoss
6 1 (0.38%) ColdFusion
Applications
1 65 (24.53%) MS Excel
2 50 (18.87%) MS Office
3 18 (6.79%) MS PowerPoint
4 1 (0.38%) MS Project
Business Applications
1 2 (0.75%) SAP Oil and Gas
Cloud Services
1 12 (4.53%) PaaS
2 10 (3.77%) SaaS
3 8 (3.02%) Microsoft Azure
3 8 (3.02%) Amazon AWS
4 3 (1.13%) Cloud Computing
4 3 (1.13%) IaaS
Communications & Networking
1 33 (12.45%) LAN
1 33 (12.45%) WAN
2 26 (9.81%) DNS
3 25 (9.43%) DHCP
4 24 (9.06%) Wireless
5 23 (8.68%) TCP/IP
5 23 (8.68%) Internet
6 21 (7.92%) SAN
6 21 (7.92%) VoIP
7 20 (7.55%) VPN
8 17 (6.42%) SSL
9 16 (6.04%) IPsec
9 16 (6.04%) Firewall
10 12 (4.53%) VLAN
10 12 (4.53%) IP Telephony
11 10 (3.77%) Network Security
12 9 (3.40%) FWSM
12 9 (3.40%) Cisco ASA
12 9 (3.40%) WLAN
13 8 (3.02%) NAS
Database & Business Intelligence
1 57 (21.51%) SQL Server
2 12 (4.53%) MySQL
3 10 (3.77%) Relational Database
4 2 (0.75%) RDBMS
4 2 (0.75%) Oracle Database
5 1 (0.38%) MongoDB
5 1 (0.38%) Apache Cassandra
5 1 (0.38%) SQL Server 2008
5 1 (0.38%) SQL Server Reporting Services
Development Applications
1 5 (1.89%) Eclipse
2 3 (1.13%) Git (software)
2 3 (1.13%) Jenkins
2 3 (1.13%) Subversion
2 3 (1.13%) Ant
2 3 (1.13%) JUnit
3 2 (0.75%) Maven
4 1 (0.38%) Cucumber
4 1 (0.38%) Hudson
4 1 (0.38%) FishEye
4 1 (0.38%) JIRA
4 1 (0.38%) WATIR
4 1 (0.38%) Selenium
4 1 (0.38%) FitNesse
General
1 68 (25.66%) Finance
2 14 (5.28%) German Language
3 13 (4.91%) Telecoms
4 12 (4.53%) Italian Language
4 12 (4.53%) Spanish Language
4 12 (4.53%) Dutch Language
5 7 (2.64%) Legal
6 4 (1.51%) Marketing
7 3 (1.13%) Billing
7 3 (1.13%) Local Government
7 3 (1.13%) Electronics
8 2 (0.75%) Banking
8 2 (0.75%) Manufacturing
8 2 (0.75%) Advertising
8 2 (0.75%) Back Office
8 2 (0.75%) French Language
9 1 (0.38%) Games
9 1 (0.38%) Publishing
9 1 (0.38%) Retail
Job Titles
1 66 (24.91%) Analyst
2 40 (15.09%) Service Manager
3 36 (13.58%) Services Delivery Manager
3 36 (13.58%) Delivery Manager
4 29 (10.94%) Support Analyst
5 28 (10.57%) Service Analyst
6 27 (10.19%) 1st Line Support
6 27 (10.19%) Service Desk Analyst
7 24 (9.06%) Consultant
8 20 (7.55%) Support Engineer
9 16 (6.04%) Service Desk Engineer
10 15 (5.66%) 1st Line Support Analyst
11 13 (4.91%) Help Desk Engineer
12 12 (4.53%) Help Desk Support
12 12 (4.53%) Network Technician
12 12 (4.53%) Developer
12 12 (4.53%) Support Technician
13 11 (4.15%) 1st Line Support Engineer
13 11 (4.15%) Architect
13 11 (4.15%) Project Manager
Libraries, Frameworks & Software Standards
1 28 (10.57%) .NET
2 18 (6.79%) HTML
3 17 (6.42%) XML
4 16 (6.04%) Web Services
5 13 (4.91%) CSS
6 5 (1.89%) Ajax
6 5 (1.89%) Silverlight
6 5 (1.89%) XHTML
7 3 (1.13%) AngularJS
7 3 (1.13%) JSON
7 3 (1.13%) jQuery
8 2 (0.75%) SAML
8 2 (0.75%) ActiveX
8 2 (0.75%) SOAP
8 2 (0.75%) OAuth
8 2 (0.75%) REST
8 2 (0.75%) Regular Expression
9 1 (0.38%) Java EE
9 1 (0.38%) J2EE
9 1 (0.38%) LAMP
Miscellaneous
1 49 (18.49%) Analytical Skills
2 20 (7.55%) Enterprise Software
3 18 (6.79%) Management Information System
4 12 (4.53%) Blackberry
5 11 (4.15%) Video Conferencing
6 9 (3.40%) Computer Science
7 8 (3.02%) N-Tier
7 8 (3.02%) Enterprise Storage
8 6 (2.26%) NHS
9 5 (1.89%) RMADS
10 4 (1.51%) EPoS
10 4 (1.51%) Mathematics
11 3 (1.13%) Open Source
11 3 (1.13%) CMDB
11 3 (1.13%) CESG
11 3 (1.13%) CESG CLAS
12 2 (0.75%) GIS
12 2 (0.75%) PMI
12 2 (0.75%) DTV
12 2 (0.75%) Wiki
Operating Systems
1 105 (39.62%) Windows
2 34 (12.83%) Linux
3 30 (11.32%) Windows 7
4 25 (9.43%) Windows Server 2008
5 18 (6.79%) UNIX
6 15 (5.66%) Red Hat Enterprise Linux
6 15 (5.66%) Windows XP
7 12 (4.53%) Windows Server 2003
7 12 (4.53%) Android
8 11 (4.15%) Mac OS
9 10 (3.77%) Solaris
9 10 (3.77%) Windows Server 2012
10 8 (3.02%) AIX
11 7 (2.64%) CentOS
12 1 (0.38%) Windows 8
Processes & Methodologies
1 188 (70.94%) ITIL
2 71 (26.79%) ITSM
3 58 (21.89%) Service Delivery
4 48 (18.11%) Risk Management
5 44 (16.60%) Agile Software Development
6 33 (12.45%) PRINCE2
7 31 (11.70%) Change Management
8 30 (11.32%) Incident Management
9 28 (10.57%) Project Management
10 17 (6.42%) Information Security
11 16 (6.04%) Project Planning
12 15 (5.66%) Continuous Improvement
12 15 (5.66%) Financial Modelling
13 14 (5.28%) Configuration Management
14 12 (4.53%) Analytics
14 12 (4.53%) Risk Analytics
14 12 (4.53%) Performance Analysis
15 11 (4.15%) Migration
15 11 (4.15%) Stakeholder Management
16 9 (3.40%) Server Monitoring
Programming Languages
1 27 (10.19%) SQL
2 21 (7.92%) Perl
3 20 (7.55%) Java
4 15 (5.66%) PowerShell
4 15 (5.66%) JavaScript
5 13 (4.91%) VBA
6 7 (2.64%) Shell Script
7 6 (2.26%) Python
8 5 (1.89%) PHP
8 5 (1.89%) C#
8 5 (1.89%) C++
9 2 (0.75%) AWK
9 2 (0.75%) C
9 2 (0.75%) PL/SQL
9 2 (0.75%) sed
10 1 (0.38%) Ruby
10 1 (0.38%) Delphi
10 1 (0.38%) CFML
Qualifications
1 55 (20.75%) Degree
2 27 (10.19%) Microsoft Certification
3 26 (9.81%) ITIL Certification
4 25 (9.43%) MCSE
5 24 (9.06%) MCP
6 23 (8.68%) A+ Certification
7 20 (7.55%) ITIL Foundation Certificate
8 16 (6.04%) Security Cleared
9 15 (5.66%) SC Cleared
10 12 (4.53%) CISSP
11 10 (3.77%) Cisco Certification
12 9 (3.40%) CCNP
13 8 (3.02%) PRINCE2 Practitioner
14 7 (2.64%) CTC Cleared
14 7 (2.64%) CEH
14 7 (2.64%) SSCP
14 7 (2.64%) PRINCE2 Certification
14 7 (2.64%) CISA
14 7 (2.64%) CISM
15 2 (0.75%) PMI Certification
Quality Assurance & Compliance
1 38 (14.34%) SLA
2 26 (9.81%) ISO 9001
3 18 (6.79%) ISO/IEC 27001
4 15 (5.66%) QA
5 4 (1.51%) PCI DSS
6 2 (0.75%) ISO 14001
System Software
1 35 (13.21%) Active Directory
2 24 (9.06%) VMware Infrastructure
3 20 (7.55%) XenApp
4 19 (7.17%) XenDesktop
5 12 (4.53%) Hyper-V
6 11 (4.15%) Citrix Presentation Server
7 8 (3.02%) vSphere
8 4 (1.51%) vCloud
9 2 (0.75%) Microsoft Virtual Server
10 1 (0.38%) XenServer
10 1 (0.38%) VMware Server
10 1 (0.38%) Terminal Server
10 1 (0.38%) VMware ESX
Systems Management
1 11 (4.15%) SCCM
2 2 (0.75%) Nagios
3 1 (0.38%) Puppet
3 1 (0.38%) Cisco CUCM
3 1 (0.38%) Cisco UCCX
3 1 (0.38%) Cacti
3 1 (0.38%) Opscode Chef
3 1 (0.38%) Icinga
3 1 (0.38%) SCOM
3 1 (0.38%) Netcool
3 1 (0.38%) Unicenter
3 1 (0.38%) NetBackup
Vendors
1 108 (40.75%) Microsoft
2 54 (20.38%) Cisco
3 44 (16.60%) HP
4 35 (13.21%) Citrix
5 34 (12.83%) VMware
6 25 (9.43%) Oracle
7 21 (7.92%) Sun
8 20 (7.55%) TOWER Software
9 13 (4.91%) IBM
10 12 (4.53%) Mitel
10 12 (4.53%) Dell
10 12 (4.53%) Apple
11 11 (4.15%) ServiceNow
11 11 (4.15%) Polycom
12 9 (3.40%) Siemens
13 8 (3.02%) NetApp
13 8 (3.02%) Red Hat
13 8 (3.02%) 3PAR
14 7 (2.64%) Qualys
14 7 (2.64%) LANDesk
Redhill, Surrey
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Salary: £60000 - £75000 per annum + Benefits
Posted: Yesterday
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Salary: £55000 per annum + Benefits
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