Service Management Jobs in Surrey
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Service Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Surrey region.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Service Management
Rank 101 116 102
Rank change year-on-year
+15 -14
Permanent jobs citing Service Management 119 118 127
As % of all permanent IT jobs located in Surrey 2.251% 1.964% 2.407%
As % of the Processes & Methodologies category 3.038% 2.643% 3.267%
Number of salaries quoted 92 85 110
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £23,100 £25,600 £24,400
10% offered a salary of more than £69,000 £67,500 £65,000
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
All Processes & Methodologies
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category		 3917 4464 3887
As % of all permanent IT jobs located in Surrey 74.09% 74.30% 73.66%
Number of salaries quoted 3052 3873 3389
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,250 £33,400 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Surrey Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Surrey region.

Surrey Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Surrey region over the 3 months to 21 May 2013.

Surrey Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Woking +15 27 £31,000 -3.12%
Camberley +17 18 £52,500 +17.31%
Guildford +1 15 £45,000 -25.00%
Staines +31 10 £42,500 -15.00%
Chertsey +14 5 £30,000 -
Reigate +4 4 £47,000 -18.26%
Leatherhead - 3 £22,500 -
Redhill +8 2 £43,250 -1.14%
Epsom +13 1 £26,500 -
Dorking - 1 £49,000 -
Horley - 1 £49,000 -
Sunbury-on-Thames - 1 £37,500 -
Service Management
South East

Service Management
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 190 (81.55%) ITIL
2 106 (45.49%) Microsoft
3 86 (36.91%) Service Delivery
4 67 (28.76%) Windows
5 63 (27.04%) MS Office
6 61 (26.18%) ITSM
7 53 (22.75%) Finance
8 48 (20.60%) Degree
9 43 (18.45%) Project Management
9 43 (18.45%) SLA
10 41 (17.60%) Windows XP
10 41 (17.60%) Problem Management
11 39 (16.74%) Active Directory
12 36 (15.45%) MS Excel
12 36 (15.45%) PRINCE2
13 30 (12.88%) Change Management
13 30 (12.88%) Altiris
13 30 (12.88%) MS Exchange
14 28 (12.02%) A+ Certification
15 27 (11.59%) SQL
15 27 (11.59%) MCDST
16 26 (11.16%) ITIL Certification
16 26 (11.16%) Windows 7
17 25 (10.73%) .NET
18 23 (9.871%) VMware
18 23 (9.871%) Linux
19 21 (9.013%) SharePoint
20 20 (8.584%) Incident Management
21 17 (7.296%) Cisco
21 17 (7.296%) Java

Service Management
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 25 (10.73%) .NET
2 16 (6.867%) CSS
3 14 (6.009%) HTML
3 14 (6.009%) Web Services
4 11 (4.721%) XML
5 7 (3.004%) Ajax
5 7 (3.004%) Middleware
5 7 (3.004%) .NET Framework
6 6 (2.575%) XHTML
7 3 (1.288%) ASP.NET
7 3 (1.288%) jQuery
8 2 (0.858%) NHibernate
8 2 (0.858%) WPF
8 2 (0.858%) REST
9 1 (0.429%) WinForms
9 1 (0.429%) Tapestry
9 1 (0.429%) Spring
9 1 (0.429%) JSF
9 1 (0.429%) J2SE
9 1 (0.429%) JSP
Application Platforms
1 30 (12.88%) MS Exchange
2 21 (9.013%) SharePoint
3 9 (3.863%) SharePoint 2010
4 8 (3.433%) Windows Azure
5 3 (1.288%) Force.com
6 2 (0.858%) SharePoint Server
6 2 (0.858%) Exchange Server 2010
6 2 (0.858%) Lync
6 2 (0.858%) IIS
7 1 (0.429%) Apache
7 1 (0.429%) Tomcat
7 1 (0.429%) Blackberry Enterprise Server
7 1 (0.429%) GroupWise
7 1 (0.429%) Exchange Server 2003
Applications
1 63 (27.04%) MS Office
2 36 (15.45%) MS Excel
3 3 (1.288%) MS PowerPoint
4 1 (0.429%) Spreadsheet
Business Applications
1 8 (3.433%) Dynamics CRM
Communications & Networking
1 7 (3.004%) VoIP
1 7 (3.004%) SMTP
1 7 (3.004%) SAN
1 7 (3.004%) Internet
2 6 (2.575%) POP3
3 5 (2.146%) PPP
4 4 (1.717%) LAN
5 3 (1.288%) LDAP
5 3 (1.288%) VPN
5 3 (1.288%) DNS
5 3 (1.288%) RFID
5 3 (1.288%) Unified Communications
6 2 (0.858%) SMS
7 1 (0.429%) Softphone
7 1 (0.429%) Firewall
7 1 (0.429%) Wi-Fi
7 1 (0.429%) IP Telephony
7 1 (0.429%) DHCP
7 1 (0.429%) WAN
7 1 (0.429%) NAS
Database & Business Intelligence
1 15 (6.438%) SQL Server
2 13 (5.579%) DB2
3 8 (3.433%) SQL Server Analysis Services
3 8 (3.433%) Microsoft Analysis Services
3 8 (3.433%) SQL Server Reporting Services
4 7 (3.004%) MySQL
5 4 (1.717%) Data Warehouse
6 2 (0.858%) Oracle BI EE
6 2 (0.858%) SQL Server 2008
6 2 (0.858%) SQL Server 2005
6 2 (0.858%) Essbase
7 1 (0.429%) Crystal Reports
7 1 (0.429%) ReportNet
Development Applications
1 3 (1.288%) Visual Studio
2 2 (0.858%) NUnit
3 1 (0.429%) Dreamweaver
3 1 (0.429%) Team Foundation Server
General
1 53 (22.75%) Finance
2 17 (7.296%) Telecoms
2 17 (7.296%) Marketing
3 6 (2.575%) Russian Language
3 6 (2.575%) Retail
4 5 (2.146%) French Language
5 4 (1.717%) German Language
5 4 (1.717%) Legal
6 3 (1.288%) Advertising
7 2 (0.858%) Banking
7 2 (0.858%) Front Office
7 2 (0.858%) Back Office
7 2 (0.858%) Electronics
8 1 (0.429%) Law
8 1 (0.429%) Financial Institution
8 1 (0.429%) Spanish Language
Job Titles
1 70 (30.04%) Analyst
2 58 (24.89%) Service Manager
3 38 (16.31%) Service Analyst
4 34 (14.59%) Service Desk Analyst
5 31 (13.30%) 1st Line Support
6 25 (10.73%) Delivery Manager
6 25 (10.73%) Services Delivery Manager
7 24 (10.30%) Technical Manager
8 19 (8.155%) Programme Manager
9 18 (7.725%) Architect
10 17 (7.296%) Support Analyst
11 15 (6.438%) Consultant
12 13 (5.579%) Help Desk Analyst
12 13 (5.579%) Help Desk Support Analyst
12 13 (5.579%) Help Desk Support
13 11 (4.721%) Applications Support
13 11 (4.721%) Senior Manager
13 11 (4.721%) Developer
13 11 (4.721%) Senior Service Manager
14 9 (3.863%) Problem Analyst
Miscellaneous
1 10 (4.292%) Management Information System
2 7 (3.004%) DataPower
3 6 (2.575%) SaaS
4 5 (2.146%) Client/Server
5 4 (1.717%) CMDB
5 4 (1.717%) Wiki
5 4 (1.717%) Social Network
5 4 (1.717%) EPoS
6 3 (1.288%) Computer Science
6 3 (1.288%) Statistics
7 2 (0.858%) PDA
7 2 (0.858%) Mathematics
7 2 (0.858%) FMCG
7 2 (0.858%) Open Source
7 2 (0.858%) Enterprise Software
7 2 (0.858%) Blackberry
8 1 (0.429%) Device Driver
8 1 (0.429%) Web 2.0
8 1 (0.429%) Tandem
8 1 (0.429%) W3C
Operating Systems
1 67 (28.76%) Windows
2 41 (17.60%) Windows XP
3 26 (11.16%) Windows 7
4 23 (9.871%) Linux
5 15 (6.438%) Red Hat Enterprise Linux
6 11 (4.721%) UNIX
7 8 (3.433%) AIX
8 5 (2.146%) Windows Server 2008
9 2 (0.858%) Windows Vista
9 2 (0.858%) Windows Server 2003
9 2 (0.858%) Windows NT
10 1 (0.429%) Solaris
10 1 (0.429%) Mac OS X
Processes & Methodologies
1 190 (81.55%) ITIL
2 86 (36.91%) Service Delivery
3 61 (26.18%) ITSM
4 43 (18.45%) Project Management
5 41 (17.60%) Problem Management
6 36 (15.45%) PRINCE2
7 30 (12.88%) Change Management
8 20 (8.584%) Incident Management
9 16 (6.867%) CRM
9 16 (6.867%) PRINCE
10 14 (6.009%) Process Management
11 13 (5.579%) Configuration Management
11 13 (5.579%) Continuous Improvement
11 13 (5.579%) Capacity Management
12 12 (5.150%) Risk Management
13 11 (4.721%) Programme Management
13 11 (4.721%) Asset Management
13 11 (4.721%) ITIL V3
14 10 (4.292%) Matrix Management
14 10 (4.292%) Change Control
Programming Languages
1 27 (11.59%) SQL
2 17 (7.296%) Java
3 15 (6.438%) JavaScript
4 5 (2.146%) C#
5 3 (1.288%) C++
6 2 (0.858%) R
6 2 (0.858%) Tcl
6 2 (0.858%) C
6 2 (0.858%) VB
6 2 (0.858%) VB.NET
6 2 (0.858%) PHP
6 2 (0.858%) VB6
7 1 (0.429%) Perl
Qualifications
1 48 (20.60%) Degree
2 28 (12.02%) A+ Certification
3 27 (11.59%) MCDST
4 26 (11.16%) ITIL Certification
5 16 (6.867%) SC Cleared
5 16 (6.867%) Security Cleared
6 12 (5.150%) Microsoft Certification
7 11 (4.721%) MCSE
8 8 (3.433%) PRINCE2 Practitioner
8 8 (3.433%) CTC Cleared
8 8 (3.433%) PRINCE2 Certification
8 8 (3.433%) VMware Certified Professional (VCP)
9 4 (1.717%) Postgraduate
9 4 (1.717%) MBA
10 3 (1.288%) MCP
10 3 (1.288%) PMP
10 3 (1.288%) PMI Certification
11 2 (0.858%) HNC
11 2 (0.858%) MCITP
12 1 (0.429%) Cisco Certification
Quality Assurance & Compliance
1 43 (18.45%) SLA
2 7 (3.004%) QA
3 2 (0.858%) ISO/IEC 27001
4 1 (0.429%) PCI DSS
4 1 (0.429%) COBIT
4 1 (0.429%) WCAG
System Software
1 39 (16.74%) Active Directory
2 9 (3.863%) VMware Infrastructure
3 2 (0.858%) vSphere
4 1 (0.429%) NFS
4 1 (0.429%) Terminal Services
4 1 (0.429%) VMware ESXi
Systems Management
1 8 (3.433%) Control-M
2 3 (1.288%) Cisco IPCC
2 3 (1.288%) SCCM
3 2 (0.858%) SCOM
3 2 (0.858%) Tivoli
4 1 (0.429%) NetBackup
4 1 (0.429%) Systems Management Server (SMS)
4 1 (0.429%) OpenView
Vendors
1 106 (45.49%) Microsoft
2 30 (12.88%) Altiris
3 23 (9.871%) VMware
4 17 (7.296%) Cisco
5 16 (6.867%) Citrix
6 9 (3.863%) Oracle
7 8 (3.433%) NetApp
8 7 (3.004%) Red Hat
8 7 (3.004%) EMC
9 5 (2.146%) Blue Coat
9 5 (2.146%) Tandberg
10 4 (1.717%) Fujitsu
10 4 (1.717%) Avaya
10 4 (1.717%) IBM
10 4 (1.717%) HP
10 4 (1.717%) SAP
11 3 (1.288%) Salesforce.com
12 2 (0.858%) LANDesk
12 2 (0.858%) Sonus
12 2 (0.858%) Remedy
Service Delivery Manager - ITIL, Service Management
Redhill, Surrey
Commutable from London, Crawley, Redhill, Reigate, Surrey, Kent My client, a prestigious organisation based in Redhill, is looking for an ambitious Service Delivery Manager to join their highly...
ninesharp
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 16 May 2013
EU Service Level Management Lead - Perm - European Travel - SABMiller
Woking
Work out with Vendor Management and Operations Team to ensure that UC and OLAs are defined, documented and agreed - Define and agree the reporting mechanisms, intervals and report...
SABMiller
Posted: 20 May 2013
Desktop Services Manager
Staines (TW18), United Kingdom, South East
A broad knowledge and competency in ITIL processes, end user computing technologies and project lifecycles is a requirement for the role - Much of the desktop service provision is...
Centrica
Salary: Salary: Competitive base + bonus + benefits
Posted: 20 May 2013
EU Technical Manager - Perm - European Travel - SABMiller
Woking
The Europe Technical Manager is the single point of accountability for the technical architecture and solutions deployed across the region... This role is accountable for assuring the effectiveness...
SABMiller
Posted: 20 May 2013
Service Desk Analyst / IT Support / Woking
Woking, Surrey
Service Desk Analystt with 6 months+ experience on a Service Desk, Microsoft Windows XP, Microsoft Office and service management system is required by my client based in Woking.
Circle Recruitment
Salary: £16000 - £18000 per annum + Benefits
Posted: 16 May 2013
Application Support Analyst
Woking, Surrey
Minimum of 3 years supporting and administrating windows-based 3rd party applications in a production environment - Minimum 3 year troubleshooting and testing 3rd party applications and project deployments -...
Brightred Resourcing Limited
Salary: £40,000 per annum
Posted: 17 May 2013
Application Support Analyst
Woking, South East
Job title: Application Support AnalystLocation: WokingExperience & Knowledge of the Application Support Analyst - Minimum of 3 years supporting and administrating windows-based 3rd party applications in a production environment -...
Brightred Resourcing
Salary: £35,000 - £40,000 per year
Posted: 10 May 2013
IS Vendor Manager (Smart Meter)
Staines, South East
An excellent comprehension of business direction and IT strategy along with demonstrable Vendor Management experience - Relationship: Experience of managing third parties or 3rd party outsource deals including SLA,...
Centrica
Salary: Salary : Base + Car allowance + Medical + Bonus + Benefits
Posted: 20 May 2013
BI Services Manager
Woking, Surrey, South East
BI SERVICES MANAGER- WOKING - BUSINESS INTELLIGENCE, MANAGEMENT, Founded in South Africa in 1895, SABMiller has grown to become one of the world's largest & most respected brewing companies.....
SABMiller plc
Salary: Excellent basic salary, car allowance bonus and benefits
Posted: 20 May 2013
Desktop Technical Specialist
Staines, South East
Proven experience of applying technical and ITIL best practice frameworks to the delivery and continual improvement of services... - Experience of working within an ITIL based service delivery model.
Centrica
Salary: Salary : Competitive base + bonus + benefits
Posted: 20 May 2013
Infrastructure Service Delivery Manager
Guildford, South East
The role is both a blend of Service Delivery and Technical know-how therefore previous hands on technical experience is desirable... You will ensure that the personal computing...
Hudson
Salary: £40000 - £50000 per annum
Posted: 27 April 2013
Programme Manager - Data Centre Specialist
Surrey, South East
PMP, PRINCE2)* Deep Project Management experience of which strong exposure to leading large data centre programmes* Core competence in Planning, Cost Estimating, Risk Management, Resource Management & Project Delivery*...
Harvey Nash plc
Salary: £80000 - £90000 per annum
Posted: 18 May 2013
Programme Manager - Data Centre Specialist
Surrey
Manage the different projects following PMP, ensuring that the project has a sound business case, detailed terms of reference, clear business requirements, effective risk management, quality management, change...
Harvey Nash plc
Salary: £80000 - £90000 per annum
Posted: 17 May 2013
Application Support Technician
Woking, Surrey
This role is required to provide first line of Application support for Sponsorship systems and supports approximately 1,000 users in the Field, 100 users in the Field...
Sanderson
Salary: £28000 - £32000 per annum
Posted: 16 May 2013
Finance Service Manager
Woking, South East
Job title: Finance IT Service ManagerLocation: WokingReporting to: Application Services ManagerExperience & Knowledge 5+ years ERP experience - involved with complex technology projects and problem resolution in a diverse enterprise (...
Brightred Resourcing
Salary: £50,000 per year
Posted: 10 May 2013
Finance IT Service Manager
Woking, Surrey
Experience & Knowledge 5+ years ERP experience - involved with complex technology projects and problem resolution in a diverse enterprise (preferably Microsoft Dynamics AX 2009 and 2012). - 5+ years of...
Brightred Resourcing Limited
Salary: £50,000 per annum
Posted: 17 May 2013
Senior Application Support Engineer - German Speaking ( HTML, Java, MySQL, Oracle )
Egham, Surrey, South East
The ServiceNow enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and self-managing application in the cloud.Founded in...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Application Support Engineer - French Speaking ( HTML, JavaScript, Engineer, MySQL )
Egham, Surrey, South East
Online web/email support as well as direct telephone support as required After hours/weekend rotational on-call support will be required Experience Required Graduate or equivalent or...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Application Support (Web Software)
Surrey
This is an exciting opportunity to work in a fast paced support and development environment with an up and coming Service Management software provider... Skills and experience should...
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: 17 May 2013
Senior Web Application Developer / Software Developer ( JavaScript, Unix / Linux, MySQL )
Egham, Surrey, South East
The team follow a Scrum-based Agile development process, allowing them to continuously adapt to changes and deliver value faster... RESPONSIBILITIES:Analyse, design and develop business applications using...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Senior Java Developer / Senior J2EE Developer
Epsom, Surrey
Key Words: Java, J2EE, JEE, Spring, Agile, Apache, JSF, Tapestry, JBoss, MySQL, Saas, service management, service desk solutions, SOAP, HTML, JavaScript, AJAX The company are the market leaders...
Think IT Recruitment
Salary: £45000.00 - £60000.00 per annum + benefits
Posted: 20 May 2013
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Last Updated Tuesday 21 May 2013
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