The table below looks at the statistics for Service Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 73 118 117
Rank change year-on-year
+45 -1
Permanent jobs citing Service Management 162 116 117
As % of all permanent IT jobs located in Surrey 3.48% 2.22% 2.25%
As % of the Processes & Methodologies category 4.15% 2.70% 2.99%
Number of salaries quoted 152 109 87
Average salary £44,000 £45,000 £38,000
Average salary % change year-on-year
-2.22% +18.42%
90% offered a salary of more than £25,650 £26,850 £21,500
10% offered a salary of more than £65,000 £75,000 £70,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3902 4301 3919
As % of all permanent IT jobs located in Surrey 83.72% 82.35% 75.47%
Number of salaries quoted 3289 3534 3141
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,750 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Surrey region.

Service Management Salary Trend in Surrey

Service Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Management across the Surrey region over the 3 months to 3 July 2015.

Service Management Salary Histogram in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +35 32 £27,500 -29.03% 1
Guildford +17 23 £27,516 -44.96% 3
Staines -15 17 £60,000 +1.69% 1
Redhill +19 14 £58,750 +46.87%
Reigate +21 6 £52,500 +8.80%
Leatherhead +2 4 £42,500 -12.37% 1
Cobham -5 3 £57,500 +64.28%
Godalming -10 1 £44,000 -37.14%
Egham -16 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 3 July 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 194 (71.85%) ITIL
2 103 (38.15%) Microsoft
3 89 (32.96%) ITSM
4 81 (30.00%) Windows
5 67 (24.81%) MS Excel
6 55 (20.37%) Cisco
7 54 (20.00%) Finance
8 53 (19.63%) Service Delivery
8 53 (19.63%) SQL Server
9 48 (17.78%) HP
9 48 (17.78%) Citrix
9 48 (17.78%) Analytical Skills
10 46 (17.04%) Degree
10 46 (17.04%) MS Office
11 44 (16.30%) LAN
11 44 (16.30%) Active Directory
12 43 (15.93%) SQL
13 42 (15.56%) WAN
14 40 (14.81%) Problem Management
15 38 (14.07%) Incident Management
16 35 (12.96%) Oracle
17 34 (12.59%) MCP
17 34 (12.59%) Risk Management
18 33 (12.22%) Change Management
18 33 (12.22%) SLA
19 32 (11.85%) VMware
20 31 (11.48%) XenApp
21 30 (11.11%) Marketing
21 30 (11.11%) Project Planning
21 30 (11.11%) Management Information System

Service Management
Top Related IT Skills in Surrey by Category

For the 6 months to 3 July 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (8.15%) MS Exchange
2 16 (5.93%) SharePoint
3 13 (4.81%) IIS
4 6 (2.22%) IBM Notes
5 5 (1.85%) CMS
5 5 (1.85%) Sitecore CMS
6 3 (1.11%) Exchange Server 2010
6 3 (1.11%) Tomcat
7 2 (0.74%) WebSphere
7 2 (0.74%) Exchange Server 2013
8 1 (0.37%) SharePoint 2013
8 1 (0.37%) Apache
8 1 (0.37%) Exchange Server 2003
8 1 (0.37%) Blackberry Enterprise Server
Applications
1 67 (24.81%) MS Excel
2 46 (17.04%) MS Office
3 25 (9.26%) MS PowerPoint
Business Applications
1 9 (3.33%) Remedy ITSM
2 7 (2.59%) assyst
3 5 (1.85%) SAP CRM
4 2 (0.74%) SAP IS-U
5 1 (0.37%) Maximo
5 1 (0.37%) SAP QM
5 1 (0.37%) Dynamics NAV
Cloud Services
1 20 (7.41%) Amazon AWS
2 13 (4.81%) SaaS
3 7 (2.59%) PaaS
3 7 (2.59%) Microsoft Azure
4 2 (0.74%) Cloud Computing
5 1 (0.37%) IaaS
Communications & Networking
1 44 (16.30%) LAN
2 42 (15.56%) WAN
3 24 (8.89%) VoIP
4 20 (7.41%) DHCP
4 20 (7.41%) DNS
5 19 (7.04%) TCP/IP
6 17 (6.30%) Firewall
7 9 (3.33%) Cisco ASA
8 8 (2.96%) SAN
9 7 (2.59%) LDAP
10 6 (2.22%) Broadband
10 6 (2.22%) VPN
10 6 (2.22%) SSL
10 6 (2.22%) Wireless
11 5 (1.85%) Network Security
11 5 (1.85%) TACACS
11 5 (1.85%) SMS
12 4 (1.48%) WLAN
12 4 (1.48%) IPsec
12 4 (1.48%) FWSM
Database & Business Intelligence
1 53 (19.63%) SQL Server
2 10 (3.70%) MySQL
3 5 (1.85%) MS Access
4 4 (1.48%) Relational Database
4 4 (1.48%) SQL Server Reporting Services
5 2 (0.74%) MongoDB
5 2 (0.74%) Apache Cassandra
6 1 (0.37%) Oracle Database
6 1 (0.37%) RDBMS
Development Applications
1 1 (0.37%) Ant
1 1 (0.37%) Subversion
1 1 (0.37%) Maven
1 1 (0.37%) Git (software)
1 1 (0.37%) Jenkins
General
1 54 (20.00%) Finance
2 30 (11.11%) Marketing
3 12 (4.44%) Telecoms
4 9 (3.33%) German Language
5 8 (2.96%) Italian Language
6 7 (2.59%) Dutch Language
7 6 (2.22%) Spanish Language
8 5 (1.85%) Billing
8 5 (1.85%) Manufacturing
8 5 (1.85%) Financial Institution
8 5 (1.85%) Back Office
9 4 (1.48%) Games
9 4 (1.48%) French Language
10 3 (1.11%) Banking
11 2 (0.74%) Advertising
11 2 (0.74%) Publishing
12 1 (0.37%) Local Government
Job Titles
1 64 (23.70%) Analyst
2 34 (12.59%) Support Analyst
2 34 (12.59%) Service Manager
3 32 (11.85%) Delivery Manager
4 27 (10.00%) Applications Support
4 27 (10.00%) Architect
5 26 (9.63%) Services Delivery Manager
6 22 (8.15%) Support Engineer
6 22 (8.15%) ITIL Manager
7 19 (7.04%) Consultant
7 19 (7.04%) Quality Manager
8 17 (6.30%) Administrator
8 17 (6.30%) Systems Administrator
8 17 (6.30%) Solutions Architect
9 16 (5.93%) Security Analyst
9 16 (5.93%) Process Manager
10 15 (5.56%) Applications Support Analyst
11 13 (4.81%) Desktop Support
12 11 (4.07%) Service Desk Engineer
13 10 (3.70%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 29 (10.74%) Web Services
2 17 (6.30%) HTML
3 16 (5.93%) .NET
4 14 (5.19%) CSS
5 11 (4.07%) XML
5 11 (4.07%) Middleware
6 6 (2.22%) Velocity
7 5 (1.85%) SAP Basis
8 4 (1.48%) SAP XI
9 2 (0.74%) COM
9 2 (0.74%) LAMP
9 2 (0.74%) OAuth
9 2 (0.74%) REST
9 2 (0.74%) ActiveX
9 2 (0.74%) SAML
9 2 (0.74%) SOAP
10 1 (0.37%) ASP.NET
Miscellaneous
1 48 (17.78%) Analytical Skills
2 30 (11.11%) Management Information System
3 17 (6.30%) Blackberry
3 17 (6.30%) Data Centre
4 15 (5.56%) Hybrid Cloud
4 15 (5.56%) Enterprise Storage
5 14 (5.19%) Computer Science
6 8 (2.96%) NHS
6 8 (2.96%) Mathematics
7 6 (2.22%) Enterprise Software
8 5 (1.85%) Life Science
9 4 (1.48%) Video Conferencing
10 2 (0.74%) Statistics
10 2 (0.74%) CMDB
10 2 (0.74%) RMADS
10 2 (0.74%) GIS
10 2 (0.74%) CESG
10 2 (0.74%) CESG CLAS
10 2 (0.74%) PKI
11 1 (0.37%) CCTV
Operating Systems
1 81 (30.00%) Windows
2 20 (7.41%) Linux
3 17 (6.30%) Windows 7
4 15 (5.56%) Red Hat Enterprise Linux
5 11 (4.07%) Mac OS
6 9 (3.33%) UNIX
7 5 (1.85%) Windows Server 2008
7 5 (1.85%) Apple iOS
8 4 (1.48%) Windows Server 2012
8 4 (1.48%) AIX
8 4 (1.48%) Solaris
9 1 (0.37%) Windows XP
9 1 (0.37%) Windows Server 2003
9 1 (0.37%) Android
Processes & Methodologies
1 194 (71.85%) ITIL
2 89 (32.96%) ITSM
3 53 (19.63%) Service Delivery
4 40 (14.81%) Problem Management
5 38 (14.07%) Incident Management
6 34 (12.59%) Risk Management
7 33 (12.22%) Change Management
8 30 (11.11%) Project Planning
9 29 (10.74%) Project Management
10 28 (10.37%) Agile Software Development
11 25 (9.26%) Digital Marketing
12 23 (8.52%) Information Security
13 22 (8.15%) Quality Management
13 22 (8.15%) Workflow
14 20 (7.41%) Data Protection
14 20 (7.41%) Coaching
15 17 (6.30%) Continuous Improvement
16 15 (5.56%) Line Management
16 15 (5.56%) E-Commerce
16 15 (5.56%) Process Management
Programming Languages
1 43 (15.93%) SQL
2 12 (4.44%) Java
2 12 (4.44%) JavaScript
3 10 (3.70%) Perl
4 9 (3.33%) C#
5 7 (2.59%) PowerShell
6 6 (2.22%) C++
6 6 (2.22%) VBA
7 2 (0.74%) Python
8 1 (0.37%) Shell Script
8 1 (0.37%) PL/SQL
Qualifications
1 46 (17.04%) Degree
2 34 (12.59%) MCP
3 19 (7.04%) CISSP
3 19 (7.04%) Microsoft Certification
4 16 (5.93%) A+ Certification
4 16 (5.93%) ITIL Certification
5 15 (5.56%) SSCP
5 15 (5.56%) CISA
5 15 (5.56%) CISM
5 15 (5.56%) CEH
6 12 (4.44%) MCSE
6 12 (4.44%) Security Cleared
7 9 (3.33%) SC Cleared
7 9 (3.33%) ISEB
8 6 (2.22%) Cisco Certification
9 5 (1.85%) CCNP
10 4 (1.48%) SAP Certification
11 3 (1.11%) PRINCE2 Practitioner
11 3 (1.11%) CTC Cleared
11 3 (1.11%) MCITP
Quality Assurance & Compliance
1 33 (12.22%) SLA
2 29 (10.74%) ISO/IEC 27001
3 25 (9.26%) ISO 9001
4 8 (2.96%) QA
5 2 (0.74%) Sarbanes-Oxley
6 1 (0.37%) PCI DSS
System Software
1 44 (16.30%) Active Directory
2 31 (11.48%) XenApp
3 24 (8.89%) XenDesktop
4 23 (8.52%) VMware Infrastructure
5 13 (4.81%) Citrix Presentation Server
6 7 (2.59%) Hyper-V
7 2 (0.74%) Terminal Services
8 1 (0.37%) VMware Server
8 1 (0.37%) vSphere
Systems Management
1 23 (8.52%) SCCM
2 5 (1.85%) CA Single Sign-On
2 5 (1.85%) SolarWinds Orion
3 4 (1.48%) SCOM
4 3 (1.11%) SCVMM
4 3 (1.11%) Nagios
4 3 (1.11%) ZENworks
5 2 (0.74%) Puppet
5 2 (0.74%) Opscode Chef
5 2 (0.74%) Icinga
5 2 (0.74%) Netcool
5 2 (0.74%) OpenView
5 2 (0.74%) Cacti
5 2 (0.74%) Backup Exec
6 1 (0.37%) Unicenter
6 1 (0.37%) Cisco UCCX
6 1 (0.37%) Cisco CUCM
6 1 (0.37%) NetBackup
6 1 (0.37%) HP Quality Center
Vendors
1 103 (38.15%) Microsoft
2 55 (20.37%) Cisco
3 48 (17.78%) HP
3 48 (17.78%) Citrix
4 35 (12.96%) Oracle
5 32 (11.85%) VMware
6 26 (9.63%) FrontRange
7 16 (5.93%) LANDesk
7 16 (5.93%) NetApp
7 16 (5.93%) 3PAR
8 15 (5.56%) ServiceNow
8 15 (5.56%) Red Hat
8 15 (5.56%) Qualys
8 15 (5.56%) Tripwire
8 15 (5.56%) McAfee
8 15 (5.56%) Websense
9 14 (5.19%) ArcSight
10 12 (4.44%) Remedy
11 10 (3.70%) SAP
11 10 (3.70%) Sun
Staines, Middlesex
Think IT Recruitment
Salary: £70000.00 - £75000.00 per annum + Benefits and a 15% bonus
Posted: 12 hours ago
Guildford, Surrey
Oliver James Associates
Salary: £50000 - £55000 per annum + Pension, Health Care + More
Posted: Yesterday
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Surrey
Capita - ITIN
Salary: £25000 - £28000 per annum + Benefits
Posted: 3 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 4 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: 5 days ago