The table below looks at the statistics for Service Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 100 85 116
Rank change year-on-year
-15 +31
Permanent jobs citing Service Management 116 158 110
As % of all permanent IT jobs located in Surrey 2.51% 3.00% 2.06%
As % of the Processes & Methodologies category 3.08% 3.62% 2.63%
Number of salaries quoted 108 131 91
Average salary £42,500 £50,000 £47,000
Average salary % change year-on-year
-15.00% +6.38%
90% offered a salary of more than £22,500 £35,000 £22,500
10% offered a salary of more than £65,000 £70,000 £71,000
UK excluding London average salary £45,000 £47,500 £44,500
% change year-on-year
-5.26% +6.74%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3768 4367 4180
As % of all permanent IT jobs located in Surrey 81.66% 82.88% 78.38%
Number of salaries quoted 3147 3558 3244
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Surrey region.

Service Management Salary Trend in Surrey

Service Management
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Management across the Surrey region over the 3 months to 28 April 2015.

Service Management Salary Histogram in Surrey

Service Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +21 26 £22,500 -18.18% 2
Guildford +9 23 £26,500 -55.83% 1
Redhill +4 13 £67,500 +35.00% 2
Reigate +9 12 £46,250 -2.63% 1
Staines -21 10 £60,500 +6.60% 1
Leatherhead -4 2 £62,500 +13.63%
Farnham - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 28 April 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 180 (69.23%) ITIL
2 105 (40.38%) Microsoft
3 92 (35.38%) Windows
4 86 (33.08%) MS Excel
5 80 (30.77%) Finance
6 69 (26.54%) Analytical Skills
7 65 (25.00%) ITSM
8 60 (23.08%) Degree
9 58 (22.31%) Service Delivery
10 57 (21.92%) MS Office
10 57 (21.92%) Active Directory
11 48 (18.46%) SQL Server
12 45 (17.31%) HP
13 44 (16.92%) Citrix
13 44 (16.92%) Risk Management
14 39 (15.00%) MCP
15 38 (14.62%) SLA
16 35 (13.46%) LAN
16 35 (13.46%) WAN
16 35 (13.46%) Change Management
17 34 (13.08%) VoIP
17 34 (13.08%) SQL
18 33 (12.69%) Agile Software Development
19 32 (12.31%) Cisco
19 32 (12.31%) DNS
19 32 (12.31%) Project Planning
19 32 (12.31%) MS PowerPoint
19 32 (12.31%) Incident Management
19 32 (12.31%) Windows 7
20 31 (11.92%) Project Management

Service Management
Top Related IT Skills in Surrey by Category

For the 6 months to 28 April 2015, IT jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (10.77%) IIS
2 26 (10.00%) MS Exchange
3 9 (3.46%) SharePoint
4 6 (2.31%) Tomcat
4 6 (2.31%) CMS
5 5 (1.92%) Sitecore CMS
6 3 (1.15%) Exchange Server 2010
6 3 (1.15%) IBM Notes
6 3 (1.15%) Apache
7 2 (0.77%) WebSphere
8 1 (0.38%) SharePoint 2013
8 1 (0.38%) Exchange Server 2013
8 1 (0.38%) JBoss
8 1 (0.38%) ColdFusion
8 1 (0.38%) Blackberry Enterprise Server
Applications
1 86 (33.08%) MS Excel
2 57 (21.92%) MS Office
3 32 (12.31%) MS PowerPoint
Business Applications
1 7 (2.69%) Remedy ITSM
2 6 (2.31%) assyst
3 3 (1.15%) SAP CRM
4 1 (0.38%) Maximo
4 1 (0.38%) SAP QM
4 1 (0.38%) Dynamics NAV
4 1 (0.38%) SAP IS-U
Cloud Services
1 13 (5.00%) Microsoft Azure
2 7 (2.69%) Amazon AWS
2 7 (2.69%) SaaS
2 7 (2.69%) PaaS
3 1 (0.38%) IaaS
3 1 (0.38%) Cloud Computing
Communications & Networking
1 35 (13.46%) LAN
1 35 (13.46%) WAN
2 34 (13.08%) VoIP
3 32 (12.31%) DNS
4 30 (11.54%) DHCP
5 26 (10.00%) TCP/IP
6 14 (5.38%) Firewall
6 14 (5.38%) Wireless
7 12 (4.62%) Cisco ASA
8 10 (3.85%) SAN
9 9 (3.46%) Internet
9 9 (3.46%) SSL
9 9 (3.46%) VPN
10 8 (3.08%) Network Security
11 7 (2.69%) FWSM
11 7 (2.69%) WLAN
11 7 (2.69%) IPsec
12 6 (2.31%) Broadband
13 5 (1.92%) IP Telephony
13 5 (1.92%) TACACS
Database & Business Intelligence
1 48 (18.46%) SQL Server
2 9 (3.46%) MySQL
3 4 (1.54%) Relational Database
4 3 (1.15%) Oracle Database
4 3 (1.15%) MS Access
4 3 (1.15%) RDBMS
5 1 (0.38%) SQL Server Reporting Services
5 1 (0.38%) MongoDB
5 1 (0.38%) Apache Cassandra
Development Applications
1 4 (1.54%) Subversion
1 4 (1.54%) Git (software)
1 4 (1.54%) Ant
2 3 (1.15%) Jenkins
3 2 (0.77%) Maven
4 1 (0.38%) JIRA
4 1 (0.38%) WATIR
4 1 (0.38%) Selenium
4 1 (0.38%) FitNesse
4 1 (0.38%) Cucumber
4 1 (0.38%) Hudson
4 1 (0.38%) FishEye
4 1 (0.38%) JUnit
4 1 (0.38%) Eclipse
General
1 80 (30.77%) Finance
2 23 (8.85%) Marketing
3 13 (5.00%) Dutch Language
3 13 (5.00%) German Language
3 13 (5.00%) Italian Language
3 13 (5.00%) Spanish Language
4 7 (2.69%) Telecoms
5 6 (2.31%) Billing
6 4 (1.54%) Advertising
7 3 (1.15%) Back Office
8 2 (0.77%) Manufacturing
8 2 (0.77%) Publishing
8 2 (0.77%) Games
8 2 (0.77%) Banking
9 1 (0.38%) Retail
9 1 (0.38%) Electronics
9 1 (0.38%) Local Government
9 1 (0.38%) French Language
Job Titles
1 67 (25.77%) Analyst
2 46 (17.69%) Service Manager
3 43 (16.54%) Delivery Manager
4 40 (15.38%) Services Delivery Manager
4 40 (15.38%) Support Analyst
5 29 (11.15%) Support Engineer
6 22 (8.46%) Service Analyst
6 22 (8.46%) Service Desk Analyst
7 21 (8.08%) Applications Support
8 20 (7.69%) Consultant
9 19 (7.31%) Quality Manager
9 19 (7.31%) 1st Line Support
10 16 (6.15%) Service Desk Engineer
11 14 (5.38%) 1st Line Support Analyst
12 13 (5.00%) Desktop Support
13 12 (4.62%) Project Manager
13 12 (4.62%) Infrastructure Consultant
14 11 (4.23%) 1st Line Support Engineer
14 11 (4.23%) Support Consultant
15 10 (3.85%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 23 (8.85%) .NET
2 11 (4.23%) Web Services
2 11 (4.23%) HTML
3 8 (3.08%) CSS
4 7 (2.69%) XML
5 6 (2.31%) Velocity
6 3 (1.15%) Middleware
6 3 (1.15%) SAP Basis
7 2 (0.77%) SAML
7 2 (0.77%) ActiveX
7 2 (0.77%) SOAP
7 2 (0.77%) OAuth
7 2 (0.77%) REST
7 2 (0.77%) SAP XI
8 1 (0.38%) AngularJS
8 1 (0.38%) jQuery
8 1 (0.38%) J2EE
8 1 (0.38%) COM
8 1 (0.38%) XHTML
8 1 (0.38%) LAMP
Miscellaneous
1 69 (26.54%) Analytical Skills
2 24 (9.23%) Blackberry
3 20 (7.69%) Management Information System
4 14 (5.38%) Enterprise Software
5 7 (2.69%) NHS
5 7 (2.69%) Video Conferencing
6 6 (2.31%) Computer Science
7 4 (1.54%) GIS
8 3 (1.15%) Statistics
9 2 (0.77%) Mathematics
9 2 (0.77%) Life Science
9 2 (0.77%) CMDB
9 2 (0.77%) PKI
10 1 (0.38%) CCTV
10 1 (0.38%) Handset
10 1 (0.38%) IVR
10 1 (0.38%) CESG
10 1 (0.38%) CESG CLAS
10 1 (0.38%) RMADS
10 1 (0.38%) Open Source
Operating Systems
1 92 (35.38%) Windows
2 32 (12.31%) Windows 7
3 18 (6.92%) Mac OS
4 11 (4.23%) Windows Server 2008
5 8 (3.08%) UNIX
5 8 (3.08%) Linux
6 7 (2.69%) Windows XP
7 5 (1.92%) Android
8 4 (1.54%) Windows Server 2003
8 4 (1.54%) Apple iOS
9 3 (1.15%) Windows Server 2012
Processes & Methodologies
1 180 (69.23%) ITIL
2 65 (25.00%) ITSM
3 58 (22.31%) Service Delivery
4 44 (16.92%) Risk Management
5 35 (13.46%) Change Management
6 33 (12.69%) Agile Software Development
7 32 (12.31%) Incident Management
7 32 (12.31%) Project Planning
8 31 (11.92%) Project Management
9 26 (10.00%) Problem Management
10 24 (9.23%) Continuous Improvement
11 22 (8.46%) Quality Management
12 21 (8.08%) Digital Marketing
13 20 (7.69%) Data Protection
13 20 (7.69%) Financial Modelling
14 17 (6.54%) PRINCE2
15 13 (5.00%) Process Management
15 13 (5.00%) Performance Improvement
15 13 (5.00%) Performance Analysis
16 12 (4.62%) Risk Analytics
Programming Languages
1 34 (13.08%) SQL
2 18 (6.92%) Perl
3 15 (5.77%) PowerShell
4 14 (5.38%) VBA
4 14 (5.38%) Java
5 7 (2.69%) JavaScript
6 5 (1.92%) C#
7 4 (1.54%) Shell Script
8 3 (1.15%) PL/SQL
8 3 (1.15%) C++
9 2 (0.77%) Python
10 1 (0.38%) CFML
10 1 (0.38%) Ruby
10 1 (0.38%) PHP
Qualifications
1 60 (23.08%) Degree
2 39 (15.00%) MCP
3 28 (10.77%) Microsoft Certification
3 28 (10.77%) A+ Certification
4 22 (8.46%) ITIL Certification
5 21 (8.08%) MCSE
6 15 (5.77%) Security Cleared
7 14 (5.38%) SC Cleared
8 9 (3.46%) ITIL Foundation Certificate
8 9 (3.46%) Cisco Certification
9 8 (3.08%) CCNP
9 8 (3.08%) PRINCE2 Practitioner
10 7 (2.69%) CTC Cleared
10 7 (2.69%) CISSP
11 4 (1.54%) SSCP
11 4 (1.54%) CISA
11 4 (1.54%) CISM
11 4 (1.54%) CEH
11 4 (1.54%) PRINCE2 Certification
12 3 (1.15%) MCITP
Quality Assurance & Compliance
1 38 (14.62%) SLA
2 27 (10.38%) ISO 9001
3 24 (9.23%) ISO/IEC 27001
4 14 (5.38%) QA
5 1 (0.38%) PCI DSS
System Software
1 57 (21.92%) Active Directory
2 22 (8.46%) XenApp
3 21 (8.08%) XenDesktop
4 20 (7.69%) Citrix Presentation Server
5 9 (3.46%) VMware Infrastructure
6 8 (3.08%) Hyper-V
7 2 (0.77%) Terminal Services
8 1 (0.38%) VMware Server
8 1 (0.38%) vSphere
Systems Management
1 26 (10.00%) SCCM
2 5 (1.92%) SolarWinds Orion
3 3 (1.15%) ZENworks
4 2 (0.77%) Nagios
5 1 (0.38%) SCOM
5 1 (0.38%) Cacti
5 1 (0.38%) NetBackup
5 1 (0.38%) Backup Exec
5 1 (0.38%) Unicenter
5 1 (0.38%) Netcool
5 1 (0.38%) HP Quality Center
5 1 (0.38%) Puppet
5 1 (0.38%) Cisco UCCX
5 1 (0.38%) Cisco CUCM
5 1 (0.38%) Opscode Chef
5 1 (0.38%) Icinga
Vendors
1 105 (40.38%) Microsoft
2 45 (17.31%) HP
3 44 (16.92%) Citrix
4 32 (12.31%) Cisco
5 21 (8.08%) TOWER Software
6 19 (7.31%) VMware
7 17 (6.54%) Oracle
8 15 (5.77%) Sun
9 13 (5.00%) FrontRange
9 13 (5.00%) LANDesk
10 11 (4.23%) Dell
11 10 (3.85%) ServiceNow
12 9 (3.46%) Remedy
13 8 (3.08%) Apple
14 7 (2.69%) Siemens
14 7 (2.69%) Polycom
15 6 (2.31%) SolarWinds
15 6 (2.31%) SAP
16 5 (1.92%) Sitecore
16 5 (1.92%) Mitel
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £80,000 per annum to circu £70,000 + 20% bonus + benef
Posted: 23 hours ago
Guildford, Surrey
CPS Group UK
Salary: £45000 - £50000 per annum + car allowance £5.5k, benefits.
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 2 days ago
Woking, Surrey
Brightred Resourcing Limited
Salary: From £60,000 to £70,000 per annum Pension, Bonus, Gym Membership
Posted: 3 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25513.00 - £29552.00 per annum
Posted: 5 days ago
Redhill, Surrey
Circle Recruitment
Salary: £60000 - £75000 per annum + Benefits
Posted: 5 days ago
Redhill, Surrey
Involved Solutions Ltd
Salary: £40000 - £42000 per annum + Oncall+Car Allowance+Flexy Work hours
Posted: 6 days ago
Surrey
Hays IT - Uk Posting account
Salary: £39000.00 - £49000.00 per annum + benefits
Posted: 13 days ago
Reigate
Capita - ITIN
Salary: £50000.00 - £60000.00 per annum
Posted: 13 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days + share ops scheme + pensi
Posted: 14 days ago
Surrey
Interquest - IQ ESM
Salary: £22000 - £30000 per annum + OTE + Benefits
Posted: 18 days ago