The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 73 73 71
Rank change year-on-year
0 -2
Permanent jobs requiring a Technical Support 5 14 5
As % of all permanent IT jobs located in Guildford 0.74% 1.59% 0.71%
As % of the Job Titles category 0.77% 1.65% 0.76%
Number of salaries quoted 5 9 4
Average salary £29,000 £30,000 £31,250
Average salary % change year-on-year
-3.33% -4.00%
90% offered a salary of more than £22,500 £23,400 £24,000
10% offered a salary of more than £36,200 £35,300 £36,750
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Guildford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
649 846 657
As % of all permanent IT jobs located in Guildford 96.58% 96.25% 93.46%
Number of salaries quoted 569 696 607
Average salary £43,000 £42,500 £37,500
Average salary % change year-on-year
+1.17% +13.33%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Guildford

Technical Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Guildford region.

Technical Support Salary Trend in Guildford

Technical Support
Salary Histogram in Guildford

This chart provides a salary histogram for IT jobs citing Technical Support across the Guildford region over the 3 months to 29 August 2014.

Technical Support Salary Histogram in Guildford

Technical Support
Top 30 Related IT Skills in Guildford

For the 6 months to 29 August 2014, IT jobs across the Guildford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 9 (47.37%) Windows
2 7 (36.84%) HTML
2 7 (36.84%) PHP
3 6 (31.58%) SQL
3 6 (31.58%) Oracle
3 6 (31.58%) Microsoft
4 5 (26.32%) Bash Shell
4 5 (26.32%) Shell Script
4 5 (26.32%) UNIX
4 5 (26.32%) Linux
5 4 (21.05%) ITIL
5 4 (21.05%) Windows Server 2008
6 3 (15.79%) VMware Infrastructure
6 3 (15.79%) Degree
6 3 (15.79%) SCCM
6 3 (15.79%) VMware
6 3 (15.79%) MS Exchange
6 3 (15.79%) Avaya
6 3 (15.79%) Active Directory
7 2 (10.53%) Citrix
7 2 (10.53%) Windows Server 2003
7 2 (10.53%) Internet
7 2 (10.53%) Service Management
7 2 (10.53%) DHCP
7 2 (10.53%) Ethernet
7 2 (10.53%) MS Excel
7 2 (10.53%) HND
7 2 (10.53%) CSS
7 2 (10.53%) Electronics
7 2 (10.53%) Resource Management

Technical Support
Top Related IT Skills in Guildford by Category

For the 6 months to 29 August 2014, IT jobs across the Guildford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) MS Exchange
2 1 (5.26%) SharePoint
Applications
1 2 (10.53%) MS Excel
Communications & Networking
1 2 (10.53%) Internet
1 2 (10.53%) DHCP
1 2 (10.53%) Ethernet
2 1 (5.26%) SSL
2 1 (5.26%) Firewall
2 1 (5.26%) Network Security
2 1 (5.26%) Cisco ASA
Database & Business Intelligence
1 1 (5.26%) MySQL
Development Applications
1 1 (5.26%) JIRA
General
1 2 (10.53%) Electronics
2 1 (5.26%) Finance
2 1 (5.26%) Back Office
Libraries, Frameworks & Software Standards
1 7 (36.84%) HTML
2 2 (10.53%) CSS
Miscellaneous
1 2 (10.53%) Device Driver
1 2 (10.53%) Internet of Things
2 1 (5.26%) Thin Client
2 1 (5.26%) Computer Science
2 1 (5.26%) Fat Client
Operating Systems
1 9 (47.37%) Windows
2 5 (26.32%) Linux
2 5 (26.32%) UNIX
3 4 (21.05%) Windows Server 2008
4 2 (10.53%) Windows Server 2012
4 2 (10.53%) Windows Phone
4 2 (10.53%) Windows Server 2003
Processes & Methodologies
1 4 (21.05%) ITIL
2 2 (10.53%) Service Management
2 2 (10.53%) Resource Management
2 2 (10.53%) Continuous Improvement
3 1 (5.26%) Load Balancing
Programming Languages
1 7 (36.84%) PHP
2 6 (31.58%) SQL
3 5 (26.32%) Shell Script
3 5 (26.32%) Bash Shell
4 1 (5.26%) C
Qualifications
1 3 (15.79%) Degree
2 2 (10.53%) HND
3 1 (5.26%) Microsoft Certification
3 1 (5.26%) MCDST
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 3 (15.79%) VMware Infrastructure
1 3 (15.79%) Active Directory
2 2 (10.53%) Hyper-V
2 2 (10.53%) XenApp
2 2 (10.53%) XenServer
2 2 (10.53%) XenDesktop
3 1 (5.26%) VMware ESX
Systems Management
1 3 (15.79%) SCCM
Vendors
1 6 (31.58%) Oracle
1 6 (31.58%) Microsoft
2 3 (15.79%) Avaya
2 3 (15.79%) VMware
3 2 (10.53%) SolarWinds
3 2 (10.53%) Citrix
4 1 (5.26%) Cisco
4 1 (5.26%) F5
4 1 (5.26%) Juniper