Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the 1st Line Support role in IT jobs within the Harlow region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

 First Line Support
Location
3 months to
20 Aug 2008
Same period last year
Rank17-
Rank change on same period last yearNew entry-
Matching permanent IT job ads10
As % of all UK permanent IT job ads sampled0.001 %0.000 %
As % of the category below1.299 %0.000 %
Salaries quoted10
Average minimum salary£30,000-
Average salary£32,500-
% change on same period last year-
Average maximum salary£35,000-
UK excluding London average salary£19,900£19,280
% change on same period last year+3.21 %
Harlow IT Job Market, Job TitlesJob Titles
Harlow
Matching permanent IT job ads7716
As % of all UK permanent IT job ads sampled0.041 %0.007 %
Salaries quoted6215
Average minimum salary£34,691£30,650
Average salary£38,781£32,513
% change on same period last year+19.27 %
Average maximum salary£42,871£34,375
UK excluding London average salary£38,055£39,430
% change on same period last year-3.48 %
1st Line Support Essex1st Line Support
Essex

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Harlow region as a proportion of the total demand within the Job Titles category.

Harlow 1st Line Support Demand Trend

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Harlow region.

Harlow 1st Line Support Salary Trend

1st Line Support
Top 17 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Harlow region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

110 (90.91 %)MCP
110 (90.91 %)Windows
110 (90.91 %)MS Excel
110 (90.91 %)Windows XP
110 (90.91 %)MS Exchange
110 (90.91 %)LAN
110 (90.91 %)WAN
110 (90.91 %)TCP/IP
110 (90.91 %)DNS
110 (90.91 %)Microsoft
110 (90.91 %)Active Directory
110 (90.91 %)Microsoft Certification
110 (90.91 %)MS Office
110 (90.91 %)Exchange Server 2003
110 (90.91 %)Windows Vista
21 (9.091 %)Degree
21 (9.091 %)ITIL

1st Line Support
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Harlow region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Harlow IT Job Market, Application PlatformsApplication Platforms
110 (90.91 %)MS Exchange
110 (90.91 %)Exchange Server 2003
Harlow IT Job Market, ApplicationsApplications
110 (90.91 %)MS Office
110 (90.91 %)MS Excel
Harlow IT Job Market, Communications & NetworkingCommunications & Networking
110 (90.91 %)LAN
110 (90.91 %)WAN
110 (90.91 %)TCP/IP
110 (90.91 %)DNS
Harlow IT Job Market, Operating SystemsOperating Systems
110 (90.91 %)Windows
110 (90.91 %)Windows XP
110 (90.91 %)Windows Vista
Harlow IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (9.091 %)ITIL
Harlow IT Job Market, QualificationsQualifications
110 (90.91 %)MCP
110 (90.91 %)Microsoft Certification
21 (9.091 %)Degree
Harlow IT Job Market, System SoftwareSystem Software
110 (90.91 %)Active Directory
Harlow IT Job Market, VendorsVendors
110 (90.91 %)Microsoft