The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank 99 99 85
Rank change year-on-year
0 -14
Permanent jobs requiring a 1st Line Support 3 14 2
As % of all permanent IT jobs located in Essex 0.23% 0.99% 0.21%
As % of the Job Titles category 0.24% 1.04% 0.21%
Number of salaries quoted 3 12 2
Average salary £19,000 £15,750 £21,500
Average salary % change year-on-year
+20.63% -26.74%
90% offered a salary of more than £18,600 £15,500 £20,700
10% offered a salary of more than £23,000 £20,000 £22,300
UK excluding London average salary £20,000 £20,000 £19,750
% change year-on-year
- +1.26%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1243 1345 935
As % of all permanent IT jobs located in Essex 96.43% 95.46% 96.59%
Number of salaries quoted 1021 1082 826
Average salary £42,000 £44,000 £40,000
Average salary % change year-on-year
-4.54% +10.00%
90% offered a salary of more than £24,900 £26,500 £27,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Essex

1st Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Essex region.

1st Line Support Salary Trend in Essex

1st Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Essex region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -3 1 £19,000 - 1
Hockley - 1 £18,500 -
South Ockendon - 1 £24,000 -
1st Line Support
East of England

1st Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 20 April 2015, IT jobs across the Essex region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 5 (45.45%) MS Office
1 5 (45.45%) CRM
2 4 (36.36%) ITIL
2 4 (36.36%) Windows
2 4 (36.36%) HTML
2 4 (36.36%) JavaScript
2 4 (36.36%) PHP
2 4 (36.36%) Active Directory
2 4 (36.36%) Windows 7
3 3 (27.27%) Microsoft
4 2 (18.18%) Citrix
4 2 (18.18%) Microsoft Certification
4 2 (18.18%) MCP
4 2 (18.18%) MCSA
4 2 (18.18%) MS Excel
4 2 (18.18%) MS Exchange
4 2 (18.18%) MS PowerPoint
4 2 (18.18%) Degree
5 1 (9.09%) Banking
5 1 (9.09%) IP Telephony
5 1 (9.09%) Computer Science
5 1 (9.09%) Fat Client
5 1 (9.09%) VMware Infrastructure
5 1 (9.09%) XenApp
5 1 (9.09%) Veeam
5 1 (9.09%) Windows 8
5 1 (9.09%) Kalman Filter
5 1 (9.09%) LAN
5 1 (9.09%) VoIP
5 1 (9.09%) SLA

1st Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 20 April 2015, IT jobs across the Essex region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
Applications
1 5 (45.45%) MS Office
2 2 (18.18%) MS Excel
2 2 (18.18%) MS PowerPoint
Communications & Networking
1 1 (9.09%) LAN
1 1 (9.09%) VoIP
1 1 (9.09%) SAN
1 1 (9.09%) Firewall
1 1 (9.09%) Wi-Fi
1 1 (9.09%) IP Telephony
General
1 1 (9.09%) Back Office
1 1 (9.09%) Finance
1 1 (9.09%) Banking
Libraries, Frameworks & Software Standards
1 4 (36.36%) HTML
Miscellaneous
1 1 (9.09%) Thin Client
1 1 (9.09%) Management Information System
1 1 (9.09%) Computer Science
1 1 (9.09%) Fat Client
Operating Systems
1 4 (36.36%) Windows
1 4 (36.36%) Windows 7
2 1 (9.09%) Windows 8
2 1 (9.09%) Windows XP
Processes & Methodologies
1 5 (45.45%) CRM
2 4 (36.36%) ITIL
3 1 (9.09%) Migration
3 1 (9.09%) Kalman Filter
Programming Languages
1 4 (36.36%) JavaScript
1 4 (36.36%) PHP
2 1 (9.09%) SQL
Qualifications
1 2 (18.18%) MCP
1 2 (18.18%) MCSA
1 2 (18.18%) Microsoft Certification
1 2 (18.18%) Degree
2 1 (9.09%) CCNA
2 1 (9.09%) Cisco Certification
2 1 (9.09%) MCSE
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 4 (36.36%) Active Directory
2 1 (9.09%) Terminal Services
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) XenApp
Systems Management
1 1 (9.09%) Norton AntiVirus
1 1 (9.09%) Backup Exec
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Citrix
3 1 (9.09%) Symantec
3 1 (9.09%) VMware
3 1 (9.09%) Veeam
3 1 (9.09%) Cisco
Colchester, Essex
Venturi
Salary: £20000 - £220000 per annum
Posted: 14 hours ago
Chelmsford, Essex
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 3 days ago