The statistics below represent IT jobs advertised across the Essex region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 83 95 82
Rank change year-on-year
+12 -13
Permanent jobs requiring a 1st Line Support 12 10 24
As % of all permanent IT jobs located in Essex 1.18% 0.81% 1.76%
As % of the Job Titles category 1.25% 0.84% 1.82%
Number of salaries quoted 11 10 18
Median salary £22,500 £23,250 £20,000
Median salary % change year-on-year
-3.22% +16.25%
90% offered a salary of more than £18,500 £18,850 £15,500
10% offered a salary of more than £25,000 £24,000 £32,000
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
958 1191 1320
As % of all permanent IT jobs located in Essex 94.57% 96.44% 96.85%
Number of salaries quoted 779 937 1118
Median salary £42,500 £39,000 £43,750
Median salary % change year-on-year
+8.97% -10.85%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Essex

1st Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Essex region.

1st Line Support Salary Trend in Essex

1st Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Essex region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basildon - 5 £25,000 -
Colchester -8 1 £17,500 -
Brentwood - 1 - -
Chelmsford - 1 £18,500 -
Chigwell - 1 £24,000 - 1
1st Line Support
East of England

1st Line Support Skill Set
Top 30 Related IT Skills in Essex

For the 6 months to 27 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 1st Line Support in the job title.

1 19 (61.29%) Windows
2 18 (58.06%) Microsoft
3 16 (51.61%) MS Office
4 15 (48.39%) Active Directory
5 9 (29.03%) Windows Server
6 6 (19.35%) VMware
6 6 (19.35%) VMware Infrastructure
6 6 (19.35%) Citrix
7 5 (16.13%) ITIL
7 5 (16.13%) MS Exchange
7 5 (16.13%) Logistics
7 5 (16.13%) Software Delivery
8 4 (12.90%) Windows 7
8 4 (12.90%) Time Management
8 4 (12.90%) Progress
8 4 (12.90%) SLA
8 4 (12.90%) Cisco
8 4 (12.90%) MCSE
8 4 (12.90%) Service Management
8 4 (12.90%) Microsoft Certification
9 3 (9.68%) Cisco Certification
9 3 (9.68%) Firewall
9 3 (9.68%) MS Excel
9 3 (9.68%) SharePoint
9 3 (9.68%) Oracle
9 3 (9.68%) HND
9 3 (9.68%) CCNA
9 3 (9.68%) LAN
9 3 (9.68%) WAN
9 3 (9.68%) VPN

1st Line Support Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.13%) MS Exchange
2 3 (9.68%) SharePoint
3 1 (3.23%) Blackberry Enterprise Server
Applications
1 16 (51.61%) MS Office
2 3 (9.68%) MS Excel
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 3 (9.68%) Firewall
1 3 (9.68%) LAN
1 3 (9.68%) VPN
1 3 (9.68%) WAN
Database & Business Intelligence
1 3 (9.68%) Oracle Database
General
1 2 (6.45%) Law
1 2 (6.45%) Legal
2 1 (3.23%) Front Office
2 1 (3.23%) Telecoms
Miscellaneous
1 3 (9.68%) Computer Science
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Blackberry
3 1 (3.23%) CMDB
3 1 (3.23%) Data Centre
3 1 (3.23%) Handset
3 1 (3.23%) Video Editing
Operating Systems
1 19 (61.29%) Windows
2 9 (29.03%) Windows Server
3 4 (12.90%) Windows 7
4 3 (9.68%) Windows 10
5 2 (6.45%) Windows 8
5 2 (6.45%) Windows XP
6 1 (3.23%) Windows Phone
6 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 5 (16.13%) ITIL
1 5 (16.13%) Logistics
1 5 (16.13%) Software Delivery
2 4 (12.90%) Service Management
2 4 (12.90%) Time Management
3 1 (3.23%) Performance Monitoring
3 1 (3.23%) Project Management
3 1 (3.23%) Project Planning
Qualifications
1 4 (12.90%) MCSE
1 4 (12.90%) Microsoft Certification
2 3 (9.68%) CCNA
2 3 (9.68%) Cisco Certification
2 3 (9.68%) Degree
2 3 (9.68%) HND
3 2 (6.45%) MCP
4 1 (3.23%) A+ Certification
4 1 (3.23%) MCSA
4 1 (3.23%) Network+ Certification
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 15 (48.39%) Active Directory
2 6 (19.35%) VMware Infrastructure
3 1 (3.23%) Terminal Services
Vendors
1 18 (58.06%) Microsoft
2 6 (19.35%) Citrix
2 6 (19.35%) VMware
3 4 (12.90%) Cisco
3 4 (12.90%) Progress
4 3 (9.68%) Oracle
5 1 (3.23%) Mitel
5 1 (3.23%) Red Box
5 1 (3.23%) Remedy
Chigwell, Essex
ARC IT Recruitment Ltd
Salary: £24,000 + Bonus and Benefits
Posted: 2 days ago