2nd Line Support Jobs in Harrogate

Second Line Support
North Yorkshire > Harrogate

The median Second Line Support salary in Harrogate is £30,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 15 46 32
Rank change year-on-year +31 -14 -
Permanent jobs requiring a 2nd Line Support 8 1 1
As % of all permanent jobs advertised in Harrogate 7.69% 0.42% 0.58%
As % of the Job Titles category 8.25% 0.47% 0.67%
Number of salaries quoted 8 1 1
10th Percentile - - -
25th Percentile £28,750 £25,375 £19,750
Median annual salary (50th Percentile) £30,500 £25,750 £21,500
Median % change year-on-year +18.45% +19.77% -
75th Percentile £31,750 £26,125 £23,250
90th Percentile £31,788 - -
North Yorkshire median annual salary £30,500 £28,500 £37,500
% change year-on-year +7.02% -24.00% +70.45%

All Permanent IT Job Vacancies
Harrogate

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Harrogate with a recognized job title 97 215 149
% of permanent jobs with a recognized job title 93.27% 91.10% 87.13%
Number of salaries quoted 79 64 100
10th Percentile £21,000 £24,650 £18,500
25th Percentile £26,000 £30,500 £26,250
Median annual salary (50th Percentile) £31,500 £45,000 £42,500
Median % change year-on-year -30.00% +5.88% -15.00%
75th Percentile £45,000 £60,600 £60,000
90th Percentile £63,250 £70,420 £75,000
North Yorkshire median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +11.76%

2nd Line Support
Job Vacancy Trend in Harrogate

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Harrogate.

Job vacancy trend for 2nd Line Support in Harrogate

2nd Line Support
Salary Trend in Harrogate

3-month moving average salary quoted in jobs citing 2nd Line Support in Harrogate.

Salary trend for 2nd Line Support in Harrogate

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Harrogate

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Harrogate region featuring 2nd Line Support in the job title.

1 8 (100.00%) Windows
1 8 (100.00%) LAN
1 8 (100.00%) WAN
1 8 (100.00%) Microsoft
1 8 (100.00%) Active Directory
1 8 (100.00%) TCP/IP
1 8 (100.00%) Service Management
1 8 (100.00%) Microsoft 365
2 7 (87.50%) Windows 10
2 7 (87.50%) Windows Server
2 7 (87.50%) SCCM
2 7 (87.50%) VMware Infrastructure
2 7 (87.50%) Android
2 7 (87.50%) Windows 7
2 7 (87.50%) VMware
2 7 (87.50%) Apple iOS
2 7 (87.50%) DNS
2 7 (87.50%) Citrix
2 7 (87.50%) DHCP
2 7 (87.50%) WLAN
2 7 (87.50%) Microsoft Office
2 7 (87.50%) ITIL
2 7 (87.50%) Customer Service
3 4 (50.00%) Social Skills
3 4 (50.00%) Service Desk Management
4 3 (37.50%) Problem-Solving
4 3 (37.50%) SLA
5 1 (12.50%) Management Information System
5 1 (12.50%) SharePoint
5 1 (12.50%) Microsoft Exchange

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Microsoft Exchange
1 1 (12.50%) SharePoint
Applications
1 7 (87.50%) Microsoft Office
Cloud Services
1 8 (100.00%) Microsoft 365
2 1 (12.50%) Azure
2 1 (12.50%) Entra ID
Communications & Networking
1 8 (100.00%) LAN
1 8 (100.00%) TCP/IP
1 8 (100.00%) WAN
2 7 (87.50%) DHCP
2 7 (87.50%) DNS
2 7 (87.50%) WLAN
General
1 4 (50.00%) Social Skills
2 1 (12.50%) Organisational Skills
2 1 (12.50%) Presentation Skills
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Android
2 7 (87.50%) Apple iOS
2 7 (87.50%) Windows 10
2 7 (87.50%) Windows 7
2 7 (87.50%) Windows Server
Processes & Methodologies
1 8 (100.00%) Service Management
2 7 (87.50%) Customer Service
2 7 (87.50%) ITIL
3 4 (50.00%) Service Desk Management
4 3 (37.50%) Problem-Solving
5 1 (12.50%) Mentoring
5 1 (12.50%) Mobile Device Management
Quality Assurance & Compliance
1 3 (37.50%) SLA
2 1 (12.50%) ISO/IEC 27001
System Software
1 8 (100.00%) Active Directory
2 7 (87.50%) VMware Infrastructure
Systems Management
1 7 (87.50%) SCCM
Vendors
1 8 (100.00%) Microsoft
2 7 (87.50%) Citrix
2 7 (87.50%) VMware