The table below looks at the statistics for SLA skills in IT jobs advertised for the Harrogate region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 27 44 58
Rank change year-on-year
+17 +14
Permanent jobs citing SLA 19 15 5
As % of all permanent IT jobs located in Harrogate 7.09% 3.87% 1.23%
As % of the Quality Assurance & Compliance category 51.35% 31.91% 20.00%
Number of salaries quoted 18 6 3
Median salary £47,500 £40,000 £30,000
Median salary % change year-on-year
+18.75% +33.33%
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Harrogate region.

Quality Assurance & Compliance Category
Harrogate
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
37 47 25
As % of all permanent IT jobs located in Harrogate 13.81% 12.11% 6.17%
Number of salaries quoted 36 38 19
Median salary £45,000 £30,000 £47,500
Median salary % change year-on-year
+50.00% -36.84%
90% offered a salary of more than £36,300 £21,000 £31,050
10% offered a salary of more than £50,000 £70,000 £50,000
UK excluding London median salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

SLA
Jobs Demand Trend in Harrogate

The demand trend of job ads across the Harrogate region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Harrogate region.

SLA Salary Trend in Harrogate

SLA
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing SLA across the Harrogate region over the 3 months to 2 May 2016.

SLA Salary Histogram in Harrogate

SLA
Top 30 Related IT Skills in Harrogate

For the 6 months to 2 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region with a requirement for SLA.

1 25 (62.50%) ITIL
2 19 (47.50%) Service Delivery
3 16 (40.00%) Windows
3 16 (40.00%) TCP/IP
4 13 (32.50%) Finance
5 12 (30.00%) Cisco
6 11 (27.50%) HP
6 11 (27.50%) VoIP
6 11 (27.50%) Unix
6 11 (27.50%) VMware
7 10 (25.00%) vSphere
7 10 (25.00%) Internet
8 9 (22.50%) Firewall
8 9 (22.50%) PRINCE2
9 8 (20.00%) ISDN
9 8 (20.00%) PSTN
9 8 (20.00%) VMware Infrastructure
10 6 (15.00%) BT
10 6 (15.00%) OpenView
10 6 (15.00%) Microsoft
10 6 (15.00%) MS Office
10 6 (15.00%) Management Information System
10 6 (15.00%) Change Management
10 6 (15.00%) Citrix
10 6 (15.00%) PRINCE2 Certification
10 6 (15.00%) ITIL Certification
10 6 (15.00%) BroadSoft
10 6 (15.00%) Data Centre
10 6 (15.00%) Openreach
11 5 (12.50%) Windows Server

SLA
Top Related IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) Skype for Business
2 1 (2.50%) Exchange Server 2010
2 1 (2.50%) Exchange Server 2013
2 1 (2.50%) MS Exchange
Applications
1 6 (15.00%) MS Office
2 3 (7.50%) MS Visio
3 2 (5.00%) MS Excel
Business Applications
1 2 (5.00%) BASE24
2 1 (2.50%) SAP Oil and Gas
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 16 (40.00%) TCP/IP
2 11 (27.50%) VoIP
3 10 (25.00%) Internet
4 9 (22.50%) Firewall
5 8 (20.00%) ISDN
5 8 (20.00%) PSTN
6 5 (12.50%) Broadband
6 5 (12.50%) SAN
7 4 (10.00%) NAS
8 3 (7.50%) BGP
8 3 (7.50%) DNS
8 3 (7.50%) DWDM
8 3 (7.50%) EIGRP
8 3 (7.50%) HSRP
8 3 (7.50%) MPLS
8 3 (7.50%) OSPF
8 3 (7.50%) RIP
8 3 (7.50%) VPN
8 3 (7.50%) WAN
8 3 (7.50%) Wireless
Database & Business Intelligence
1 2 (5.00%) NonStop SQL
General
1 13 (32.50%) Finance
2 4 (10.00%) Telecoms
3 3 (7.50%) Banking
4 1 (2.50%) Electronics
4 1 (2.50%) Manufacturing
4 1 (2.50%) Marketing
Job Titles
1 12 (30.00%) Analyst
2 10 (25.00%) Delivery Manager
2 10 (25.00%) Service Manager
2 10 (25.00%) Services Delivery Manager
3 9 (22.50%) Support Analyst
4 6 (15.00%) Technical Analyst
4 6 (15.00%) Technical Support
4 6 (15.00%) Technical Support Analyst
5 4 (10.00%) Applications Support
5 4 (10.00%) Service Analyst
6 3 (7.50%) Account Manager
6 3 (7.50%) Administrator
6 3 (7.50%) Application Support Team Leader
6 3 (7.50%) PPC Manager
6 3 (7.50%) Server Administrator
6 3 (7.50%) Systems Administrator
6 3 (7.50%) Team Leader
6 3 (7.50%) VMWare Administrator
6 3 (7.50%) Windows Administrator
6 3 (7.50%) Windows Systems Administrator
Miscellaneous
1 6 (15.00%) Data Centre
1 6 (15.00%) Management Information System
2 5 (12.50%) Handset
3 4 (10.00%) Analytical Skills
4 3 (7.50%) Social Media
Operating Systems
1 16 (40.00%) Windows
2 11 (27.50%) Unix
3 5 (12.50%) Windows Server
4 2 (5.00%) Linux
4 2 (5.00%) Windows 7
5 1 (2.50%) AIX
5 1 (2.50%) Red Hat Enterprise Linux
5 1 (2.50%) Windows Server 2008
5 1 (2.50%) Windows Server 2012
Processes & Methodologies
1 25 (62.50%) ITIL
2 19 (47.50%) Service Delivery
3 9 (22.50%) PRINCE2
4 6 (15.00%) Change Management
5 5 (12.50%) Change Control
6 4 (10.00%) Continuous Improvement
6 4 (10.00%) Service Management
6 4 (10.00%) Time Management
7 3 (7.50%) BCP
7 3 (7.50%) Capacity Planning
7 3 (7.50%) Disaster Recovery
7 3 (7.50%) Mentoring
7 3 (7.50%) Network Management
7 3 (7.50%) Pay per click
7 3 (7.50%) Problem Management
7 3 (7.50%) Process Improvement
7 3 (7.50%) Project Management
7 3 (7.50%) SEO
7 3 (7.50%) Trend Analysis
7 3 (7.50%) Web Design
Programming Languages
1 3 (7.50%) SQL
2 1 (2.50%) Bash Shell
2 1 (2.50%) Java
2 1 (2.50%) PowerShell
Qualifications
1 6 (15.00%) ITIL Certification
1 6 (15.00%) PRINCE2 Certification
2 4 (10.00%) Cisco Certification
2 4 (10.00%) SC Cleared
2 4 (10.00%) Security Cleared
3 3 (7.50%) CCNP
4 2 (5.00%) Degree
5 1 (2.50%) CCNA
5 1 (2.50%) ITIL Foundation Certificate
System Software
1 10 (25.00%) vSphere
2 8 (20.00%) VMware Infrastructure
3 5 (12.50%) Active Directory
3 5 (12.50%) XenApp
3 5 (12.50%) XenDesktop
4 4 (10.00%) Hyper-V
5 2 (5.00%) XenServer
6 1 (2.50%) VMware ESXi
6 1 (2.50%) VMware Server
Systems Management
1 6 (15.00%) OpenView
2 4 (10.00%) SCCM
3 3 (7.50%) HP NNM
3 3 (7.50%) SCOM
Vendors
1 12 (30.00%) Cisco
2 11 (27.50%) HP
2 11 (27.50%) VMware
3 6 (15.00%) BroadSoft
3 6 (15.00%) BT
3 6 (15.00%) Citrix
3 6 (15.00%) Microsoft
3 6 (15.00%) Openreach
4 5 (12.50%) Polycom
5 3 (7.50%) F5
5 3 (7.50%) Juniper
6 1 (2.50%) EMC
6 1 (2.50%) Isilon
6 1 (2.50%) NetApp
6 1 (2.50%) Oracle
6 1 (2.50%) Red Hat
6 1 (2.50%) SAP