The table below looks at the statistics for SLA skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 42 55 35
Rank change year-on-year
+13 -20
Permanent jobs citing SLA 15 5 7
As % of all permanent IT jobs located in Harrogate 3.91% 1.25% 2.41%
As % of the Quality Assurance & Compliance category 31.91% 20.83% 21.21%
Number of salaries quoted 6 3 4
Average salary £40,000 £30,000 £57,000
Average salary % change year-on-year
+33.33% -47.36%
UK excluding London average salary £35,000 £32,500 £36,618
% change year-on-year
+7.69% -11.24%
SLA
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Harrogate region.

Quality Assurance & Compliance Category
Harrogate
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
47 24 33
As % of all permanent IT jobs located in Harrogate 12.24% 5.99% 11.38%
Number of salaries quoted 38 18 23
Average salary £30,000 £47,500 £35,000
Average salary % change year-on-year
-36.84% +35.71%
90% offered a salary of more than £21,000 £30,700 £22,200
10% offered a salary of more than £50,000 £56,600 £70,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Harrogate region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Harrogate region.

SLA Salary Trend in Harrogate

SLA
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing SLA across the Harrogate region over the 3 months to 27 April 2015.

SLA Salary Histogram in Harrogate

SLA
Top 30 Related IT Skills in Harrogate

For the 6 months to 27 April 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 9 (50.00%) VMware
2 8 (44.44%) Project Management
2 8 (44.44%) Finance
2 8 (44.44%) ITIL
2 8 (44.44%) SAN
2 8 (44.44%) Red Hat
3 7 (38.89%) Cisco
3 7 (38.89%) Active Directory
3 7 (38.89%) Incident Management
3 7 (38.89%) ITIL Foundation Certificate
4 6 (33.33%) Fibre Channel
4 6 (33.33%) Red Hat Enterprise Linux
4 6 (33.33%) Hyper-V
4 6 (33.33%) iSCSI
4 6 (33.33%) VMware Infrastructure
4 6 (33.33%) Microsoft
4 6 (33.33%) SQL Server
4 6 (33.33%) Linux
5 5 (27.78%) HND
5 5 (27.78%) Windows
6 4 (22.22%) Problem Management
6 4 (22.22%) Windows 7
6 4 (22.22%) Windows Server 2012
6 4 (22.22%) Service Delivery
6 4 (22.22%) LAN
6 4 (22.22%) WAN
7 3 (16.67%) MS Exchange
7 3 (16.67%) HNC
7 3 (16.67%) Service Management
7 3 (16.67%) Windows 8

SLA
Top Related IT Skills in Harrogate by Category

For the 6 months to 27 April 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 1 (5.56%) MS Office
Communications & Networking
1 8 (44.44%) SAN
2 6 (33.33%) iSCSI
2 6 (33.33%) Fibre Channel
3 4 (22.22%) LAN
3 4 (22.22%) WAN
4 1 (5.56%) TCP/IP
4 1 (5.56%) Internet
Database & Business Intelligence
1 6 (33.33%) SQL Server
2 3 (16.67%) SQL Server 2008
General
1 8 (44.44%) Finance
2 1 (5.56%) Law
2 1 (5.56%) Banking
Job Titles
1 12 (66.67%) Analyst
2 8 (44.44%) Senior Analyst
3 5 (27.78%) Support Analyst
3 5 (27.78%) Technical Support
3 5 (27.78%) Service Manager
3 5 (27.78%) Technical Support Analyst
3 5 (27.78%) Technical Analyst
3 5 (27.78%) Senior Support Analyst
3 5 (27.78%) Senior Technical Analyst
3 5 (27.78%) Senior Technical Support
3 5 (27.78%) Senior Technical Support Analyst
4 4 (22.22%) Services Delivery Manager
4 4 (22.22%) Delivery Manager
5 3 (16.67%) Service Desk Analyst
5 3 (16.67%) Service Analyst
5 3 (16.67%) Infrastructure Analyst
5 3 (16.67%) Senior Infrastructure Analyst
6 2 (11.11%) IT Support
6 2 (11.11%) Senior IT Support
6 2 (11.11%) Senior IT Support Analyst
Miscellaneous
1 1 (5.56%) Blackberry
1 1 (5.56%) Statistics
1 1 (5.56%) User Experience
Operating Systems
1 6 (33.33%) Linux
1 6 (33.33%) Red Hat Enterprise Linux
2 5 (27.78%) Windows
3 4 (22.22%) Windows 7
3 4 (22.22%) Windows Server 2012
4 3 (16.67%) Windows 8
4 3 (16.67%) Windows Server 2008
5 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 8 (44.44%) ITIL
1 8 (44.44%) Project Management
2 7 (38.89%) Incident Management
3 4 (22.22%) Problem Management
3 4 (22.22%) Service Delivery
4 3 (16.67%) Service Management
5 1 (5.56%) Root Cause Analysis
Qualifications
1 7 (38.89%) ITIL Foundation Certificate
2 5 (27.78%) HND
3 3 (16.67%) HNC
4 1 (5.56%) ITIL Certification
System Software
1 7 (38.89%) Active Directory
2 6 (33.33%) VMware Infrastructure
2 6 (33.33%) Hyper-V
3 3 (16.67%) vSphere
4 1 (5.56%) VMware ESX
Systems Management
1 2 (11.11%) SCCM
1 2 (11.11%) SCOM
Vendors
1 9 (50.00%) VMware
2 8 (44.44%) Red Hat
3 7 (38.89%) Cisco
4 6 (33.33%) Microsoft
5 1 (5.56%) SolarWinds
5 1 (5.56%) F5