The table below looks at the statistics for SLA skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 50 46 13
Rank change year-on-year
-4 -33
Permanent jobs citing SLA 9 4 26
As % of all permanent IT jobs located in Harrogate 2.33% 1.19% 11.56%
As % of the Quality Assurance & Compliance category 25.71% 26.67% 65.00%
Number of salaries quoted 8 2 24
Average salary £25,000 £29,250 £47,500
Average salary % change year-on-year
-14.52% -38.42%
90% offered a salary of more than £20,500 £24,650 £22,000
10% offered a salary of more than £48,250 £33,850 £57,000
UK excluding London average salary £34,000 £34,000 £37,500
% change year-on-year
- -9.33%
SLA
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Harrogate region.

Quality Assurance & Compliance Category
Harrogate
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
35 15 40
As % of all permanent IT jobs located in Harrogate 9.04% 4.48% 17.78%
Number of salaries quoted 33 13 38
Average salary £30,000 £43,250 £44,000
Average salary % change year-on-year
-30.63% -1.70%
90% offered a salary of more than £23,000 £33,500 £22,000
10% offered a salary of more than £50,000 £57,000 £49,250
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Harrogate region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Harrogate region.

SLA Salary Trend in Harrogate

SLA
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing SLA across the Harrogate region over the 3 months to 3 July 2015.

SLA Salary Histogram in Harrogate

SLA
Top 30 Related IT Skills in Harrogate

For the 6 months to 3 July 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (51.85%) ITIL
2 11 (40.74%) Finance
2 11 (40.74%) Incident Management
3 10 (37.04%) VMware
4 9 (33.33%) SAN
5 8 (29.63%) Red Hat
5 8 (29.63%) Cisco
5 8 (29.63%) Microsoft
5 8 (29.63%) Active Directory
5 8 (29.63%) Project Management
6 7 (25.93%) Service Delivery
6 7 (25.93%) VMware Infrastructure
6 7 (25.93%) Windows
6 7 (25.93%) Linux
6 7 (25.93%) ITIL Foundation Certificate
7 6 (22.22%) Red Hat Enterprise Linux
7 6 (22.22%) Hyper-V
7 6 (22.22%) Fibre Channel
7 6 (22.22%) iSCSI
7 6 (22.22%) SQL Server
8 5 (18.52%) HND
8 5 (18.52%) LAN
8 5 (18.52%) WAN
8 5 (18.52%) Windows 7
8 5 (18.52%) Windows Server 2012
9 4 (14.81%) vSphere
9 4 (14.81%) ITIL Certification
9 4 (14.81%) MS Exchange
9 4 (14.81%) Windows Server 2008
9 4 (14.81%) Problem Management

SLA
Top Related IT Skills in Harrogate by Category

For the 6 months to 3 July 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
2 1 (3.70%) Exchange Server 2003
2 1 (3.70%) Exchange Server 2007
Applications
1 3 (11.11%) MS Office
Communications & Networking
1 9 (33.33%) SAN
2 6 (22.22%) iSCSI
2 6 (22.22%) Fibre Channel
3 5 (18.52%) LAN
3 5 (18.52%) WAN
4 3 (11.11%) TCP/IP
5 2 (7.41%) Internet
6 1 (3.70%) NAS
6 1 (3.70%) DNS
Database & Business Intelligence
1 6 (22.22%) SQL Server
2 3 (11.11%) SQL Server 2008
General
1 11 (40.74%) Finance
2 1 (3.70%) Law
2 1 (3.70%) Banking
2 1 (3.70%) Telecoms
Job Titles
1 14 (51.85%) Analyst
2 8 (29.63%) Senior Analyst
2 8 (29.63%) Service Manager
3 7 (25.93%) Services Delivery Manager
3 7 (25.93%) Delivery Manager
4 6 (22.22%) Technical Analyst
5 5 (18.52%) Technical Support Analyst
5 5 (18.52%) Senior Support Analyst
5 5 (18.52%) Senior Technical Analyst
5 5 (18.52%) Support Analyst
5 5 (18.52%) Technical Support
5 5 (18.52%) Senior Technical Support
5 5 (18.52%) Senior Technical Support Analyst
6 4 (14.81%) Service Desk Team Leader
6 4 (14.81%) Service Analyst
6 4 (14.81%) Team Leader
6 4 (14.81%) Service Desk Analyst
7 3 (11.11%) Infrastructure Analyst
7 3 (11.11%) Senior Infrastructure Analyst
8 2 (7.41%) IT Support
Miscellaneous
1 1 (3.70%) Blackberry
1 1 (3.70%) Statistics
1 1 (3.70%) User Experience
Operating Systems
1 7 (25.93%) Windows
1 7 (25.93%) Linux
2 6 (22.22%) Red Hat Enterprise Linux
3 5 (18.52%) Windows 7
3 5 (18.52%) Windows Server 2012
4 4 (14.81%) Windows Server 2008
5 3 (11.11%) Windows 8
6 2 (7.41%) Windows Server 2003
7 1 (3.70%) Windows Vista
7 1 (3.70%) UNIX
7 1 (3.70%) Windows 2000
7 1 (3.70%) Windows XP
Processes & Methodologies
1 14 (51.85%) ITIL
2 11 (40.74%) Incident Management
3 8 (29.63%) Project Management
4 7 (25.93%) Service Delivery
5 4 (14.81%) Problem Management
6 3 (11.11%) Service Management
7 2 (7.41%) Coaching
7 2 (7.41%) Time Management
7 2 (7.41%) Performance Management
7 2 (7.41%) ITIL V3
7 2 (7.41%) Continuous Improvement
8 1 (3.70%) Root Cause Analysis
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 7 (25.93%) ITIL Foundation Certificate
2 5 (18.52%) HND
3 4 (14.81%) ITIL Certification
4 3 (11.11%) HNC
5 1 (3.70%) Degree
5 1 (3.70%) CCNA
5 1 (3.70%) Cisco Certification
System Software
1 8 (29.63%) Active Directory
2 7 (25.93%) VMware Infrastructure
3 6 (22.22%) Hyper-V
4 4 (14.81%) vSphere
5 1 (3.70%) VMware ESX
5 1 (3.70%) XenApp
5 1 (3.70%) XenServer
Systems Management
1 2 (7.41%) SCCM
1 2 (7.41%) SCOM
Vendors
1 10 (37.04%) VMware
2 8 (29.63%) Cisco
2 8 (29.63%) Microsoft
2 8 (29.63%) Red Hat
3 2 (7.41%) VocaLink
4 1 (3.70%) F5
4 1 (3.70%) Citrix
4 1 (3.70%) SolarWinds