The table below looks at the statistics for SLA skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 43 - 33
Rank change year-on-year
- 0
Permanent jobs citing SLA 6 0 13
As % of all permanent IT jobs located in Harrogate 1.97% - 5.35%
As % of the Quality Assurance & Compliance category 40.00% - 59.09%
Number of salaries quoted 6 0 7
Average salary £21,000 - £40,000
90% offered a salary of more than £19,000 - £16,900
10% offered a salary of more than £42,500 - £42,200
UK excluding London average salary £34,000 £35,000 £35,000
% change year-on-year
-2.85% -
SLA
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Harrogate region.

Quality Assurance & Compliance Category
Harrogate
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
15 11 22
As % of all permanent IT jobs located in Harrogate 4.92% 4.47% 9.05%
Number of salaries quoted 13 11 16
Average salary £42,500 £34,000 £38,417
Average salary % change year-on-year
+25.00% -11.49%
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Harrogate region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Harrogate region.

SLA Salary Trend in Harrogate

SLA
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing SLA across the Harrogate region over the 3 months to 17 December 2014.

SLA Salary Histogram in Harrogate

SLA
Top 30 Related IT Skills in Harrogate

For the 6 months to 17 December 2014, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 4 (50.00%) ITIL
1 4 (50.00%) MS Excel
1 4 (50.00%) Microsoft
2 3 (37.50%) MS Office
2 3 (37.50%) MCP
2 3 (37.50%) HNC
2 3 (37.50%) HND
2 3 (37.50%) Windows
2 3 (37.50%) LAN
2 3 (37.50%) TCP/IP
2 3 (37.50%) Active Directory
2 3 (37.50%) A+ Certification
2 3 (37.50%) Blackberry
2 3 (37.50%) Wireless
2 3 (37.50%) Telecoms
2 3 (37.50%) Network+ Certification
2 3 (37.50%) MS PowerPoint
2 3 (37.50%) Mathematics
2 3 (37.50%) Windows 7
2 3 (37.50%) PABX
3 2 (25.00%) Linux
3 2 (25.00%) Finance
4 1 (12.50%) PL/SQL
4 1 (12.50%) SQL
4 1 (12.50%) T-SQL
4 1 (12.50%) Oracle
4 1 (12.50%) SQL Server
4 1 (12.50%) Oracle Forms
4 1 (12.50%) Oracle Reports
4 1 (12.50%) Oracle8/8i Database

SLA
Top Related IT Skills in Harrogate by Category

For the 6 months to 17 December 2014, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 4 (50.00%) MS Excel
2 3 (37.50%) MS Office
2 3 (37.50%) MS PowerPoint
Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) TCP/IP
1 3 (37.50%) Wireless
1 3 (37.50%) PABX
Database & Business Intelligence
1 1 (12.50%) Oracle Reports
1 1 (12.50%) Oracle8/8i Database
1 1 (12.50%) Oracle9i Database
1 1 (12.50%) Oracle Database 10g
1 1 (12.50%) SQL Server
1 1 (12.50%) Oracle Database 11g
1 1 (12.50%) SQL Server 2008
1 1 (12.50%) Oracle Database
Development Applications
1 1 (12.50%) Oracle Forms
General
1 3 (37.50%) Telecoms
2 2 (25.00%) Finance
3 1 (12.50%) Banking
Job Titles
1 5 (62.50%) Analyst
2 3 (37.50%) Support Analyst
2 3 (37.50%) Senior Analyst
2 3 (37.50%) Senior Support Analyst
3 2 (25.00%) Linux Engineer
3 2 (25.00%) Help Desk Support
3 2 (25.00%) Service Desk Analyst
3 2 (25.00%) Help Desk Support Analyst
3 2 (25.00%) Help Desk Analyst
3 2 (25.00%) 1st Line Support
3 2 (25.00%) Service Analyst
4 1 (12.50%) Support Technician
4 1 (12.50%) Team Leader
4 1 (12.50%) Development Team Leader
4 1 (12.50%) Database Team Leader
4 1 (12.50%) 1st Line Support Analyst
4 1 (12.50%) 1st Line Support Technician
4 1 (12.50%) Service Desk Technician
Miscellaneous
1 3 (37.50%) Blackberry
1 3 (37.50%) Mathematics
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows 7
2 2 (25.00%) Linux
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Service Management
2 1 (12.50%) Continuous Improvement
2 1 (12.50%) Mentoring
2 1 (12.50%) People Management
2 1 (12.50%) Incident Management
Programming Languages
1 1 (12.50%) PL/SQL
1 1 (12.50%) SQL
1 1 (12.50%) T-SQL
Qualifications
1 3 (37.50%) MCP
1 3 (37.50%) HNC
1 3 (37.50%) HND
1 3 (37.50%) A+ Certification
1 3 (37.50%) Network+ Certification
2 1 (12.50%) ITIL Foundation Certificate
System Software
1 3 (37.50%) Active Directory
Vendors
1 4 (50.00%) Microsoft
2 1 (12.50%) Oracle