The table below looks at the statistics for SLA skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 49 51 18
Rank change year-on-year
+2 -33
Permanent jobs citing SLA 12 1 18
As % of all permanent IT jobs located in Harrogate 3.01% 0.32% 9.73%
As % of the Quality Assurance & Compliance category 34.29% 10.00% 60.00%
Number of salaries quoted 11 1 16
Average salary £27,000 £35,000 £46,000
Average salary % change year-on-year
-22.85% -23.91%
90% offered a salary of more than £22,000 £35,000 £21,000
10% offered a salary of more than £47,500 £35,000 £57,000
UK excluding London average salary £33,665 £34,000 £37,250
% change year-on-year
-0.98% -8.72%
SLA
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Harrogate region.

Quality Assurance & Compliance Category
Harrogate
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
35 10 30
As % of all permanent IT jobs located in Harrogate 8.77% 3.15% 16.22%
Number of salaries quoted 33 10 28
Average salary £30,000 £42,500 £35,000
Average salary % change year-on-year
-29.41% +21.42%
90% offered a salary of more than £23,000 £35,000 £22,000
10% offered a salary of more than £50,000 £55,600 £49,000
UK excluding London average salary £41,250 £40,000 £40,000
% change year-on-year
+3.12% -

SLA
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Harrogate region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Harrogate region.

SLA Salary Trend in Harrogate

SLA
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing SLA across the Harrogate region over the 3 months to 31 July 2015.

SLA Salary Histogram in Harrogate

SLA
Top 30 Related IT Skills in Harrogate

For the 6 months to 31 July 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 14 (51.85%) ITIL
2 10 (37.04%) Finance
3 9 (33.33%) VMware
3 9 (33.33%) Incident Management
3 9 (33.33%) Active Directory
3 9 (33.33%) SAN
4 8 (29.63%) Red Hat
4 8 (29.63%) Project Management
4 8 (29.63%) Cisco
5 7 (25.93%) Service Delivery
5 7 (25.93%) Microsoft
5 7 (25.93%) Windows
5 7 (25.93%) Linux
5 7 (25.93%) VMware Infrastructure
6 6 (22.22%) Red Hat Enterprise Linux
6 6 (22.22%) Hyper-V
6 6 (22.22%) Windows 7
6 6 (22.22%) Fibre Channel
6 6 (22.22%) iSCSI
6 6 (22.22%) SQL Server
6 6 (22.22%) LAN
6 6 (22.22%) WAN
7 5 (18.52%) HND
7 5 (18.52%) ITIL Foundation Certificate
8 4 (14.81%) Problem Management
8 4 (14.81%) Windows Server 2008
8 4 (14.81%) Windows Server 2012
8 4 (14.81%) vSphere
8 4 (14.81%) MS Exchange
8 4 (14.81%) MS Office

SLA
Top Related IT Skills in Harrogate by Category

For the 6 months to 31 July 2015, IT jobs across the Harrogate region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
2 1 (3.70%) Exchange Server 2003
2 1 (3.70%) Exchange Server 2007
Applications
1 4 (14.81%) MS Office
2 1 (3.70%) MS Excel
2 1 (3.70%) MS PowerPoint
Communications & Networking
1 9 (33.33%) SAN
2 6 (22.22%) LAN
2 6 (22.22%) WAN
2 6 (22.22%) iSCSI
2 6 (22.22%) Fibre Channel
3 3 (11.11%) TCP/IP
4 2 (7.41%) Internet
4 2 (7.41%) ATM
5 1 (3.70%) PABX
5 1 (3.70%) NAS
5 1 (3.70%) DSL
5 1 (3.70%) Wireless
5 1 (3.70%) DNS
Database & Business Intelligence
1 6 (22.22%) SQL Server
2 3 (11.11%) SQL Server 2008
3 2 (7.41%) Oracle Database
3 2 (7.41%) Oracle Database 10g
3 2 (7.41%) Oracle Database 11g
General
1 10 (37.04%) Finance
2 2 (7.41%) Telecoms
3 1 (3.70%) Law
3 1 (3.70%) Banking
Job Titles
1 13 (48.15%) Analyst
2 8 (29.63%) Senior Analyst
2 8 (29.63%) Service Manager
3 7 (25.93%) Services Delivery Manager
3 7 (25.93%) Delivery Manager
4 6 (22.22%) Support Analyst
4 6 (22.22%) Technical Analyst
5 5 (18.52%) Technical Support Analyst
5 5 (18.52%) Technical Support
5 5 (18.52%) Senior Support Analyst
5 5 (18.52%) Senior Technical Support
5 5 (18.52%) Senior Technical Support Analyst
5 5 (18.52%) Senior Technical Analyst
6 4 (14.81%) Service Desk Team Leader
6 4 (14.81%) Team Leader
7 3 (11.11%) Infrastructure Analyst
7 3 (11.11%) IT Support
7 3 (11.11%) Senior Infrastructure Analyst
8 2 (7.41%) Senior IT Support
8 2 (7.41%) Senior IT Support Analyst
Libraries, Frameworks & Software Standards
1 2 (7.41%) J2EE
Miscellaneous
1 2 (7.41%) Blackberry
2 1 (3.70%) Statistics
2 1 (3.70%) User Experience
Operating Systems
1 7 (25.93%) Windows
1 7 (25.93%) Linux
2 6 (22.22%) Red Hat Enterprise Linux
2 6 (22.22%) Windows 7
3 4 (14.81%) Windows Server 2008
3 4 (14.81%) Windows Server 2012
4 3 (11.11%) Windows 8
5 1 (3.70%) UNIX
5 1 (3.70%) Windows 2000
5 1 (3.70%) Windows XP
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Vista
Processes & Methodologies
1 14 (51.85%) ITIL
2 9 (33.33%) Incident Management
3 8 (29.63%) Project Management
4 7 (25.93%) Service Delivery
5 4 (14.81%) Problem Management
6 2 (7.41%) Time Management
6 2 (7.41%) Performance Management
6 2 (7.41%) ITIL V3
6 2 (7.41%) Continuous Improvement
6 2 (7.41%) Coaching
7 1 (3.70%) Service Management
Programming Languages
1 3 (11.11%) SQL
2 2 (7.41%) Java
2 2 (7.41%) PL/SQL
Qualifications
1 5 (18.52%) HND
1 5 (18.52%) ITIL Foundation Certificate
2 4 (14.81%) ITIL Certification
3 3 (11.11%) HNC
4 1 (3.70%) Degree
4 1 (3.70%) CCNA
4 1 (3.70%) Cisco Certification
System Software
1 9 (33.33%) Active Directory
2 7 (25.93%) VMware Infrastructure
3 6 (22.22%) Hyper-V
4 4 (14.81%) vSphere
5 1 (3.70%) XenApp
5 1 (3.70%) XenServer
Systems Management
1 1 (3.70%) SCCM
1 1 (3.70%) SCOM
Vendors
1 9 (33.33%) VMware
2 8 (29.63%) Cisco
2 8 (29.63%) Red Hat
3 7 (25.93%) Microsoft
4 2 (7.41%) Oracle
4 2 (7.41%) VocaLink
5 1 (3.70%) Citrix