The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North Yorkshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 102 81 84
Rank change year-on-year
-21 +3
Permanent jobs requiring a 2nd Line Support 2 5 3
As % of all permanent IT jobs located in North Yorkshire 0.16% 0.51% 0.34%
As % of the Job Titles category 0.17% 0.53% 0.35%
Number of salaries quoted 2 5 3
Average salary £25,000 £24,000 £23,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £23,800 £24,000 £21,800
10% offered a salary of more than £26,200 £24,000 £24,600
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1204 940 858
As % of all permanent IT jobs located in North Yorkshire 97.10% 95.05% 97.50%
Number of salaries quoted 868 677 672
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
Yorkshire

2nd Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in North Yorkshire

2nd Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the North Yorkshire region.

2nd Line Support Salary Trend in North Yorkshire

2nd Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the North Yorkshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
York - 2 £25,000 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 16 April 2014, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Active Directory
2 4 (80.00%) MS Exchange
3 3 (60.00%) MS Office
3 3 (60.00%) Windows
3 3 (60.00%) Citrix
3 3 (60.00%) Exchange Server 2007
4 2 (40.00%) Windows Server 2008
4 2 (40.00%) Exchange Server 2003
4 2 (40.00%) Windows Server 2003
4 2 (40.00%) Finance
4 2 (40.00%) MS Excel
4 2 (40.00%) ITIL
4 2 (40.00%) Microsoft
4 2 (40.00%) VoIP
4 2 (40.00%) TCP/IP
4 2 (40.00%) DNS
5 1 (20.00%) SLA
5 1 (20.00%) IBM Notes
5 1 (20.00%) MCSA
5 1 (20.00%) SAP
5 1 (20.00%) Windows XP
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) ITIL Certification
5 1 (20.00%) Lotus
5 1 (20.00%) Incident Management
5 1 (20.00%) VMware
5 1 (20.00%) Workflow
5 1 (20.00%) Internet
5 1 (20.00%) Dell
5 1 (20.00%) Problem Management

2nd Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 16 April 2014, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
2 3 (60.00%) Exchange Server 2007
3 2 (40.00%) Exchange Server 2003
4 1 (20.00%) IBM Notes
Applications
1 3 (60.00%) MS Office
2 2 (40.00%) MS Excel
Communications & Networking
1 2 (40.00%) VoIP
1 2 (40.00%) TCP/IP
1 2 (40.00%) DNS
2 1 (20.00%) Internet
General
1 2 (40.00%) Finance
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows Server 2008
3 1 (20.00%) Windows XP
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Workflow
2 1 (20.00%) Incident Management
2 1 (20.00%) Problem Management
2 1 (20.00%) Change Control
Qualifications
1 1 (20.00%) MCSA
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 5 (100.00%) Active Directory
Vendors
1 3 (60.00%) Citrix
2 2 (40.00%) Microsoft
3 1 (20.00%) Dell
3 1 (20.00%) Lotus
3 1 (20.00%) VMware
3 1 (20.00%) SAP
Catterick Garrison, North Yorkshire
Focus IT Recruitment
Salary: From £17,000 to £22,000 per annum
Posted: 13 hours ago