The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 87 87 62
Rank change year-on-year
0 -25
Permanent jobs requiring a 2nd Line Support 6 5 21
As % of all permanent IT jobs located in North Yorkshire 0.63% 0.46% 2.90%
As % of the Job Titles category 0.65% 0.46% 3.08%
Number of salaries quoted 6 5 21
Average salary £25,000 £20,000 £28,000
Average salary % change year-on-year
+25.00% -28.57%
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
919 1076 682
As % of all permanent IT jobs located in North Yorkshire 97.15% 98.09% 94.33%
Number of salaries quoted 855 919 494
Average salary £37,500 £37,500 £32,500
Average salary % change year-on-year
- +15.38%
90% offered a salary of more than £24,000 £24,000 £20,000
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in North Yorkshire

2nd Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the North Yorkshire region.

2nd Line Support Salary Trend in North Yorkshire

2nd Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the North Yorkshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -9 2 £22,500 +12.50%
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 31 August 2015, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (88.89%) UNIX
1 8 (88.89%) Windows
1 8 (88.89%) Linux
1 8 (88.89%) LDAP
1 8 (88.89%) MS Exchange
1 8 (88.89%) SQL
1 8 (88.89%) TCP/IP
1 8 (88.89%) Microsoft
1 8 (88.89%) Active Directory
1 8 (88.89%) HP
1 8 (88.89%) EMC
1 8 (88.89%) Citrix
1 8 (88.89%) SAN
1 8 (88.89%) NetApp
1 8 (88.89%) Windows Server 2003
1 8 (88.89%) Exchange Server 2003
1 8 (88.89%) Exchange Server 2007
1 8 (88.89%) Windows Server 2008
1 8 (88.89%) NAS
1 8 (88.89%) XenApp
1 8 (88.89%) XenServer
1 8 (88.89%) Veeam
1 8 (88.89%) vSphere
1 8 (88.89%) Isilon
1 8 (88.89%) VMware ESXi
1 8 (88.89%) Exchange Server 2010
1 8 (88.89%) Nimsoft
1 8 (88.89%) vCloud
1 8 (88.89%) Windows Server 2012
1 8 (88.89%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 31 August 2015, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (88.89%) MS Exchange
1 8 (88.89%) Exchange Server 2003
1 8 (88.89%) Exchange Server 2007
1 8 (88.89%) Exchange Server 2010
1 8 (88.89%) Exchange Server 2013
Communications & Networking
1 8 (88.89%) LDAP
1 8 (88.89%) TCP/IP
1 8 (88.89%) SAN
1 8 (88.89%) NAS
2 3 (33.33%) LAN
2 3 (33.33%) WAN
2 3 (33.33%) DNS
2 3 (33.33%) NetScaler
Operating Systems
1 8 (88.89%) UNIX
1 8 (88.89%) Windows
1 8 (88.89%) Linux
1 8 (88.89%) Windows Server 2003
1 8 (88.89%) Windows Server 2008
1 8 (88.89%) Windows Server 2012
2 5 (55.56%) Windows 2000
3 3 (33.33%) Windows 2000 Server
Processes & Methodologies
1 5 (55.56%) BCP
1 5 (55.56%) ITIL
2 1 (11.11%) Service Management
2 1 (11.11%) Quality Management
2 1 (11.11%) Technical Analysis
2 1 (11.11%) B2B
Programming Languages
1 8 (88.89%) SQL
Qualifications
1 5 (55.56%) Cisco Certification
1 5 (55.56%) CCNA
System Software
1 8 (88.89%) Active Directory
1 8 (88.89%) XenApp
1 8 (88.89%) XenServer
1 8 (88.89%) vSphere
1 8 (88.89%) VMware ESXi
1 8 (88.89%) vCloud
2 5 (55.56%) VMware Infrastructure
Systems Management
1 5 (55.56%) OpenView
Vendors
1 8 (88.89%) Microsoft
1 8 (88.89%) HP
1 8 (88.89%) EMC
1 8 (88.89%) Citrix
1 8 (88.89%) NetApp
1 8 (88.89%) Veeam
1 8 (88.89%) Isilon
1 8 (88.89%) Nimsoft
1 8 (88.89%) Zerto
2 5 (55.56%) Cisco
2 5 (55.56%) BT
2 5 (55.56%) VMware