The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 65 83 105
Rank change year-on-year
+18 +22
Permanent jobs requiring a 2nd Line Support 18 16 10
As % of all permanent IT jobs located in North Yorkshire 2.05% 1.46% 0.87%
As % of the Job Titles category 2.08% 1.47% 0.89%
Number of salaries quoted 16 13 10
Average salary £25,000 £42,000 £26,000
Average salary % change year-on-year
-40.47% +61.53%
90% offered a salary of more than £22,500 £22,500 £22,300
10% offered a salary of more than £30,000 £42,000 £26,050
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
867 1086 1126
As % of all permanent IT jobs located in North Yorkshire 98.52% 98.82% 98.00%
Number of salaries quoted 770 921 828
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in North Yorkshire

2nd Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the North Yorkshire region.

2nd Line Support Salary Trend in North Yorkshire

2nd Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the North Yorkshire region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +18 17 £25,000 -40.47% 2
York +7 2 £30,000 +27.65% 1
Skipton - 1 £22,500 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 11 February 2016, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 42 (97.67%) Windows
2 30 (69.77%) Windows Server
3 26 (60.47%) ITIL
3 26 (60.47%) Microsoft
3 26 (60.47%) Active Directory
4 19 (44.19%) MS Office
5 18 (41.86%) CCNA
5 18 (41.86%) Cisco Certification
6 15 (34.88%) VMware
7 14 (32.56%) SQL
8 11 (25.58%) Citrix
9 10 (23.26%) Cisco
9 10 (23.26%) Microsoft Certification
10 9 (20.93%) VMware Infrastructure
10 9 (20.93%) MS Exchange
11 8 (18.60%) Windows 7
12 7 (16.28%) Windows Server 2012
13 6 (13.95%) Exchange Server 2013
13 6 (13.95%) BroadSoft
13 6 (13.95%) Analytical Skills
13 6 (13.95%) Software Testing
13 6 (13.95%) TCP/IP
13 6 (13.95%) Service Delivery
14 5 (11.63%) Windows XP
14 5 (11.63%) XenApp
14 5 (11.63%) XenServer
14 5 (11.63%) NetScaler
15 4 (9.30%) Windows 8
15 4 (9.30%) ITIL Foundation Certificate
15 4 (9.30%) Line Management

2nd Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 11 February 2016, IT jobs across the North Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.93%) MS Exchange
2 6 (13.95%) Exchange Server 2013
3 2 (4.65%) Exchange Server 2003
Applications
1 19 (44.19%) MS Office
2 3 (6.98%) MS Excel
Communications & Networking
1 6 (13.95%) TCP/IP
2 5 (11.63%) NetScaler
3 2 (4.65%) Firewall
General
1 3 (6.98%) Finance
2 1 (2.33%) Retail
Miscellaneous
1 6 (13.95%) Analytical Skills
2 4 (9.30%) Data Centre
3 2 (4.65%) Replication
Operating Systems
1 42 (97.67%) Windows
2 30 (69.77%) Windows Server
3 8 (18.60%) Windows 7
4 7 (16.28%) Windows Server 2012
5 5 (11.63%) Windows XP
6 4 (9.30%) Unix
6 4 (9.30%) Windows 8
6 4 (9.30%) Windows Server 2008
7 3 (6.98%) Windows Server 2003
Processes & Methodologies
1 26 (60.47%) ITIL
2 6 (13.95%) Service Delivery
2 6 (13.95%) Software Testing
3 4 (9.30%) BCP
3 4 (9.30%) Coaching
3 4 (9.30%) Continuous Improvement
3 4 (9.30%) Incident Management
3 4 (9.30%) ITIL V3
3 4 (9.30%) Line Management
3 4 (9.30%) Supplier Management
3 4 (9.30%) Time Management
3 4 (9.30%) Trend Analysis
4 2 (4.65%) Information Security
5 1 (2.33%) ERP
5 1 (2.33%) Root Cause Analysis
Programming Languages
1 14 (32.56%) SQL
Qualifications
1 18 (41.86%) CCNA
1 18 (41.86%) Cisco Certification
2 10 (23.26%) Microsoft Certification
3 4 (9.30%) Degree
3 4 (9.30%) ITIL Certification
3 4 (9.30%) ITIL Foundation Certificate
3 4 (9.30%) MCSE
4 1 (2.33%) MCITP
4 1 (2.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 26 (60.47%) Active Directory
2 9 (20.93%) VMware Infrastructure
3 5 (11.63%) XenApp
3 5 (11.63%) XenServer
4 2 (4.65%) Terminal Server
5 1 (2.33%) vSphere
Systems Management
1 1 (2.33%) SCCM
Vendors
1 26 (60.47%) Microsoft
2 15 (34.88%) VMware
3 11 (25.58%) Citrix
4 10 (23.26%) Cisco
5 6 (13.95%) BroadSoft
6 4 (9.30%) BT
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: Yesterday
Harrogate, North Yorkshire
Senitor Associates
Salary: £22000 - £28000 per annum
Posted: 6 days ago