The statistics below represent IT jobs advertised across the North Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Yorkshire / North Yorkshire
Rank 52 59 86
Rank change year-on-year
+7 +27
Permanent jobs requiring a 2nd Line Support 23 21 9
As % of all permanent IT jobs located in North Yorkshire 3.13% 2.54% 0.84%
As % of the Job Titles category 3.23% 2.61% 0.85%
Number of salaries quoted 21 16 7
Median salary £25,000 £24,750 £42,000
Median salary % change year-on-year
+1.01% -41.07%
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
713 806 1056
As % of all permanent IT jobs located in North Yorkshire 97.14% 97.34% 98.88%
Number of salaries quoted 582 708 882
Median salary £36,500 £37,500 £37,500
Median salary % change year-on-year
-2.66% -
90% offered a salary of more than £22,500 £23,000 £25,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in North Yorkshire

The demand trend of job ads across the North Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in North Yorkshire

2nd Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the North Yorkshire region.

2nd Line Support Salary Trend in North Yorkshire

2nd Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the North Yorkshire region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +12 13 £25,000 +1.01%
York -6 8 £20,000 -33.33%
Ripon - 2 £22,500 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 21 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring 2nd Line Support in the job title.

1 24 (75.00%) Windows
1 24 (75.00%) Windows Server
2 18 (56.25%) Active Directory
3 16 (50.00%) Microsoft
4 15 (46.88%) Windows Server 2008
4 15 (46.88%) Windows Server 2012
5 12 (37.50%) MS Exchange
6 10 (31.25%) Citrix
6 10 (31.25%) VMware Infrastructure
6 10 (31.25%) VMware
7 9 (28.13%) Hyper-V
7 9 (28.13%) SAN
8 8 (25.00%) Windows Server 2003
9 7 (21.88%) VoIP
9 7 (21.88%) SLA
10 6 (18.75%) Crystal Reports
10 6 (18.75%) Finance
10 6 (18.75%) Mimecast
11 5 (15.63%) Remote Desktop
11 5 (15.63%) MS Office
11 5 (15.63%) TCP/IP
11 5 (15.63%) SCCM
11 5 (15.63%) XenApp
11 5 (15.63%) Windows 7
12 4 (12.50%) Exchange Server 2010
12 4 (12.50%) Veeam
12 4 (12.50%) PowerShell
12 4 (12.50%) OpenView
12 4 (12.50%) HP
12 4 (12.50%) ITIL

2nd Line Support Skill Set
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (37.50%) MS Exchange
2 4 (12.50%) Exchange Server 2010
3 3 (9.38%) Exchange Server 2007
3 3 (9.38%) Exchange Server 2013
3 3 (9.38%) SharePoint
Applications
1 5 (15.63%) MS Office
2 4 (12.50%) MS Excel
Cloud Services
1 6 (18.75%) Mimecast
2 3 (9.38%) Office 365
Communications & Networking
1 9 (28.13%) SAN
2 7 (21.88%) VoIP
3 5 (15.63%) Remote Desktop
3 5 (15.63%) TCP/IP
4 3 (9.38%) DHCP
4 3 (9.38%) DNS
4 3 (9.38%) VPN
5 1 (3.13%) Internet
Database & Business Intelligence
1 6 (18.75%) Crystal Reports
2 1 (3.13%) SQL Server
2 1 (3.13%) SQL Server 2012
General
1 6 (18.75%) Finance
Miscellaneous
1 1 (3.13%) Fat Client
1 1 (3.13%) Thin Client
Operating Systems
1 24 (75.00%) Windows
1 24 (75.00%) Windows Server
2 15 (46.88%) Windows Server 2008
2 15 (46.88%) Windows Server 2012
3 8 (25.00%) Windows Server 2003
4 5 (15.63%) Windows 7
5 3 (9.38%) Windows 10
6 1 (3.13%) Linux
Processes & Methodologies
1 4 (12.50%) ITIL
1 4 (12.50%) Service Delivery
2 3 (9.38%) Migration
3 2 (6.25%) Application Packaging
3 2 (6.25%) Mentoring
4 1 (3.13%) Business Transformation
4 1 (3.13%) Virtual Environments
Programming Languages
1 4 (12.50%) PowerShell
2 3 (9.38%) SQL
Qualifications
1 3 (9.38%) Microsoft Certification
Quality Assurance & Compliance
1 7 (21.88%) SLA
System Software
1 18 (56.25%) Active Directory
2 10 (31.25%) VMware Infrastructure
3 9 (28.13%) Hyper-V
4 5 (15.63%) XenApp
5 3 (9.38%) VMware ESXi
Systems Management
1 5 (15.63%) SCCM
2 4 (12.50%) OpenView
3 3 (9.38%) Backup Exec
3 3 (9.38%) Norton AntiVirus
4 2 (6.25%) SCOM
Vendors
1 16 (50.00%) Microsoft
2 10 (31.25%) Citrix
2 10 (31.25%) VMware
3 4 (12.50%) HP
3 4 (12.50%) Veeam
4 3 (9.38%) Apple
4 3 (9.38%) Symantec