The table below looks at the statistics for Service Management skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 54 57 42
Rank change year-on-year
+3 -15
Permanent jobs citing Service Management 3 5 1
As % of all permanent IT jobs located in Harrogate 0.78% 1.24% 0.39%
As % of the Processes & Methodologies category 0.86% 1.46% 0.46%
Number of salaries quoted 3 5 0
Average salary £17,000 £65,000 -
Average salary % change year-on-year
-73.84% -
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
350 342 217
As % of all permanent IT jobs located in Harrogate 91.15% 84.65% 84.11%
Number of salaries quoted 320 303 176
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £24,000 £30,000 £23,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Management
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Harrogate

Service Management
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Harrogate region.

Service Management Salary Trend in Harrogate

Service Management
Top 11 Related IT Skills in Harrogate

For the 6 months to 30 March 2015, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (80.00%) ITIL
1 4 (80.00%) SLA
1 4 (80.00%) Finance
2 3 (60.00%) Microsoft
2 3 (60.00%) Incident Management
2 3 (60.00%) ITIL Foundation Certificate
3 1 (20.00%) Coaching
3 1 (20.00%) Marketing
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Banking
3 1 (20.00%) Legal

Service Management
Top Related IT Skills in Harrogate by Category

For the 6 months to 30 March 2015, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 4 (80.00%) Finance
2 1 (20.00%) Legal
2 1 (20.00%) Banking
2 1 (20.00%) Marketing
Job Titles
1 4 (80.00%) Service Analyst
1 4 (80.00%) Service Desk Analyst
1 4 (80.00%) Analyst
2 1 (20.00%) Support Technician
2 1 (20.00%) 1st Line Support
2 1 (20.00%) 1st Line Support Technician
2 1 (20.00%) Head of Development
2 1 (20.00%) Service Desk Technician
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Incident Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Coaching
Qualifications
1 3 (60.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (80.00%) SLA
Vendors
1 3 (60.00%) Microsoft