The first table below looks at the demand for Service Management skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Harrogate region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Management
Rank 34 29 35
Rank change year-on-year
-5 +6
Permanent jobs citing Service Management 8 3 6
As % of all permanent IT jobs located in Harrogate 2.857% 2.013% 2.335%
As % of the Processes & Methodologies category 3.587% 2.609% 3.659%
Number of salaries quoted 6 3 3
Average salary £44,750 £13,500 £39,000
Average salary % change year-on-year
+231.48% -65.38%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
All Processes & Methodologies
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
223 115 164
As % of all permanent IT jobs located in Harrogate 79.64% 77.18% 63.81%
Number of salaries quoted 178 93 124
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £23,000 £20,000 £22,500
10% offered a salary of more than £55,000 £40,000 £45,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
North Yorkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Harrogate Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Harrogate region.

Harrogate Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (100.00%) ITIL
2 10 (90.91%) Finance
3 6 (54.55%) ITIL Certification
3 6 (54.55%) Service Delivery
3 6 (54.55%) SLA
4 3 (27.27%) CISM
4 3 (27.27%) Information Security
4 3 (27.27%) CISSP
4 3 (27.27%) PRINCE2 Certification
4 3 (27.27%) ATM
4 3 (27.27%) LAN
4 3 (27.27%) WAN
4 3 (27.27%) Project Management
4 3 (27.27%) PRINCE2
5 2 (18.18%) Problem Management
5 2 (18.18%) Continuous Improvement
6 1 (9.091%) SQL Server 2008
6 1 (9.091%) High Availability
6 1 (9.091%) Disaster Recovery
6 1 (9.091%) SQL Server 2000
6 1 (9.091%) UNIX
6 1 (9.091%) Windows
6 1 (9.091%) HTML
6 1 (9.091%) JavaScript
6 1 (9.091%) SQL
6 1 (9.091%) T-SQL
6 1 (9.091%) Oracle
6 1 (9.091%) SQL Server
6 1 (9.091%) XML
6 1 (9.091%) Lucene

Service Management
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (9.091%) HTML
1 1 (9.091%) XML
1 1 (9.091%) Lucene
1 1 (9.091%) Ajax
Application Platforms
1 1 (9.091%) SharePoint Server
Communications & Networking
1 3 (27.27%) ATM
1 3 (27.27%) LAN
1 3 (27.27%) WAN
Database & Business Intelligence
1 1 (9.091%) SQL Server
1 1 (9.091%) SQL Server 2000
1 1 (9.091%) SQL Server 2005
1 1 (9.091%) SQL Server 2008
General
1 10 (90.91%) Finance
Job Titles
1 8 (72.73%) Senior Manager
2 6 (54.55%) Service Manager
3 5 (45.45%) Senior Service Manager
3 5 (45.45%) Customer Services Manager
4 3 (27.27%) Senior Project Manager
4 3 (27.27%) Project Manager
5 1 (9.091%) Analyst
5 1 (9.091%) Systems Analyst
5 1 (9.091%) Applications Specialist
5 1 (9.091%) DBA
5 1 (9.091%) Systems Support
5 1 (9.091%) Support Analyst
5 1 (9.091%) Applications Support
5 1 (9.091%) Administrator
5 1 (9.091%) Services Delivery Manager
5 1 (9.091%) SQL Server DBA
5 1 (9.091%) Applications Support Analyst
5 1 (9.091%) SQL DBA
5 1 (9.091%) Systems Support Analyst
5 1 (9.091%) Delivery Manager
Miscellaneous
1 1 (9.091%) Web 2.0
Operating Systems
1 1 (9.091%) UNIX
1 1 (9.091%) Windows
Processes & Methodologies
1 11 (100.00%) ITIL
2 6 (54.55%) Service Delivery
3 3 (27.27%) PRINCE2
3 3 (27.27%) Project Management
3 3 (27.27%) Information Security
4 2 (18.18%) Problem Management
4 2 (18.18%) Continuous Improvement
5 1 (9.091%) High Availability
5 1 (9.091%) Systems Analysis
5 1 (9.091%) Supplier Management
5 1 (9.091%) Disaster Recovery
Programming Languages
1 1 (9.091%) JavaScript
1 1 (9.091%) SQL
1 1 (9.091%) T-SQL
Qualifications
1 6 (54.55%) ITIL Certification
2 3 (27.27%) CISM
2 3 (27.27%) CISSP
2 3 (27.27%) PRINCE2 Certification
3 1 (9.091%) Degree
Quality Assurance & Compliance
1 6 (54.55%) SLA
Vendors
1 1 (9.091%) Oracle
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