The first table below looks at the demand for Service Management skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Harrogate region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 47 28 24
Rank change year-on-year
-19 -4
Permanent jobs citing Service Management 2 9 14
As % of all permanent IT jobs located in Harrogate 0.62% 4.21% 6.93%
As % of the Processes & Methodologies category 0.75% 5.52% 10.14%
Number of salaries quoted 0 7 12
Average salary - £45,000 £17,000
Average salary % change year-on-year
- +164.70%
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
268 163 138
As % of all permanent IT jobs located in Harrogate 83.49% 76.17% 68.32%
Number of salaries quoted 225 136 114
Average salary £37,500 £44,000 £35,000
Average salary % change year-on-year
-14.77% +25.71%
90% offered a salary of more than £27,500 £30,000 £20,000
10% offered a salary of more than £50,000 £50,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
North Yorkshire

Service Management
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Harrogate

Service Management
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Harrogate region.

Service Management Salary Trend in Harrogate

Service Management
Top 30 Related IT Skills in Harrogate

For the 6 months to 11 July 2014, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (42.86%) SQL Server
1 3 (42.86%) IIS
1 3 (42.86%) Windows
1 3 (42.86%) ITIL
1 3 (42.86%) LAN
1 3 (42.86%) Cisco
1 3 (42.86%) Microsoft
1 3 (42.86%) Active Directory
1 3 (42.86%) ITIL Certification
1 3 (42.86%) CheckPoint
1 3 (42.86%) Service Delivery
1 3 (42.86%) Firewall
1 3 (42.86%) VMware
1 3 (42.86%) Mitel
1 3 (42.86%) IP Telephony
1 3 (42.86%) Cisco ASA
1 3 (42.86%) Windows Server 2008
1 3 (42.86%) V-Model
1 3 (42.86%) Windows 7
1 3 (42.86%) vSphere
1 3 (42.86%) Supplier Management
1 3 (42.86%) SQL Server 2012
1 3 (42.86%) SQL Server Management Studio (SSMS)
2 2 (28.57%) Perl
2 2 (28.57%) Infrastructure Management
2 2 (28.57%) Continuous Improvement
2 2 (28.57%) Rackspace
2 2 (28.57%) TSYS
2 2 (28.57%) Red Hat Enterprise Linux
2 2 (28.57%) Data Management

Service Management
Top Related IT Skills in Harrogate by Category

For the 6 months to 11 July 2014, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) IIS
2 2 (28.57%) WebSphere
2 2 (28.57%) WebSphere Application Server
Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
Communications & Networking
1 3 (42.86%) LAN
1 3 (42.86%) Firewall
1 3 (42.86%) IP Telephony
1 3 (42.86%) Cisco ASA
2 2 (28.57%) ATM
Database & Business Intelligence
1 3 (42.86%) SQL Server
1 3 (42.86%) SQL Server 2012
Development Applications
1 3 (42.86%) SQL Server Management Studio (SSMS)
General
1 2 (28.57%) Finance
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Head of Service Delivery
1 2 (28.57%) Head of Infrastructure
1 2 (28.57%) Server Technician
2 1 (14.29%) Technical Delivery Manager
2 1 (14.29%) Technical Infrastructure Manager
2 1 (14.29%) Support Analyst
2 1 (14.29%) Services Delivery Manager
2 1 (14.29%) Service Manager
2 1 (14.29%) Project Analyst
2 1 (14.29%) Infrastructure Manager
2 1 (14.29%) Technical Manager
2 1 (14.29%) Project Support Analyst
2 1 (14.29%) Delivery Manager
2 1 (14.29%) Technical Services Manager
2 1 (14.29%) Metrics Analyst
Libraries, Frameworks & Software Standards
1 2 (28.57%) CSS
Miscellaneous
1 2 (28.57%) HACMP
1 2 (28.57%) Management Information System
1 2 (28.57%) Clustering
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows Server 2008
1 3 (42.86%) Windows 7
2 2 (28.57%) UNIX
2 2 (28.57%) Red Hat Enterprise Linux
2 2 (28.57%) AIX
2 2 (28.57%) Linux
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Service Delivery
1 3 (42.86%) Supplier Management
1 3 (42.86%) V-Model
2 2 (28.57%) Continuous Improvement
2 2 (28.57%) Infrastructure Management
2 2 (28.57%) Performance Management
2 2 (28.57%) Information Security
2 2 (28.57%) Data Management
Programming Languages
1 2 (28.57%) Perl
Qualifications
1 3 (42.86%) ITIL Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
1 2 (28.57%) ISO/IEC 27001
1 2 (28.57%) PCI DSS
System Software
1 3 (42.86%) Active Directory
1 3 (42.86%) vSphere
2 2 (28.57%) VMware Infrastructure
Vendors
1 3 (42.86%) Cisco
1 3 (42.86%) Microsoft
1 3 (42.86%) CheckPoint
1 3 (42.86%) VMware
1 3 (42.86%) Mitel
2 2 (28.57%) TSYS
2 2 (28.57%) Rackspace
2 2 (28.57%) Veritas
2 2 (28.57%) Red Hat