The table below looks at the statistics for Service Management skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Management
Rank 38 60 56
Rank change year-on-year
+22 -4
Permanent jobs citing Service Management 12 3 5
As % of all permanent IT jobs located in Harrogate 4.38% 0.77% 1.26%
As % of the Processes & Methodologies category 5.56% 0.85% 1.42%
Number of salaries quoted 8 3 3
Average salary £45,000 £70,000 £70,000
Average salary % change year-on-year
-35.71% -
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
216 351 351
As % of all permanent IT jobs located in Harrogate 78.83% 89.54% 88.41%
Number of salaries quoted 193 321 309
Average salary £45,000 £40,000 £39,500
Average salary % change year-on-year
+12.50% +1.26%
90% offered a salary of more than £32,000 £23,000 £30,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Harrogate

Service Management
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Harrogate region.

Service Management Salary Trend in Harrogate

Service Management
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Service Management across the Harrogate region over the 3 months to 1 May 2016.

Service Management Salary Histogram in Harrogate

Service Management
Top 30 Related IT Skills in Harrogate

For the 6 months to 1 May 2016, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (100.00%) ITIL
2 12 (66.67%) Windows
3 10 (55.56%) Microsoft
3 10 (55.56%) Finance
4 9 (50.00%) SQL Server
4 9 (50.00%) ITIL V3
4 9 (50.00%) SQL Server 2012
4 9 (50.00%) Windows Server
5 8 (44.44%) Windows Server 2012
5 8 (44.44%) Unix
5 8 (44.44%) .NET
5 8 (44.44%) Active Directory
5 8 (44.44%) TCP/IP
5 8 (44.44%) HP
5 8 (44.44%) Information Security
5 8 (44.44%) Management Information System
5 8 (44.44%) Windows Server 2008
6 7 (38.89%) Terminal Services
6 7 (38.89%) IIS
6 7 (38.89%) Octopus Deploy
6 7 (38.89%) PowerShell
6 7 (38.89%) Fintech
7 6 (33.33%) DevOps
7 6 (33.33%) SaaS
7 6 (33.33%) Apple
8 5 (27.78%) DNS
8 5 (27.78%) Oracle Enterprise Manager
8 5 (27.78%) Oracle
8 5 (27.78%) Solaris
8 5 (27.78%) LDAP

Service Management
Top Related IT Skills in Harrogate by Category

For the 6 months to 1 May 2016, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (38.89%) IIS
2 3 (16.67%) Exchange Server 2010
2 3 (16.67%) MS Exchange
2 3 (16.67%) Skype for Business
Applications
1 1 (5.56%) MS Excel
Cloud Services
1 6 (33.33%) SaaS
2 1 (5.56%) IaaS
Communications & Networking
1 8 (44.44%) TCP/IP
2 5 (27.78%) DNS
2 5 (27.78%) InfiniBand
2 5 (27.78%) iSCSI
2 5 (27.78%) LDAP
3 4 (22.22%) Firewall
4 3 (16.67%) Broadband
4 3 (16.67%) Internet
4 3 (16.67%) ISDN
4 3 (16.67%) PSTN
4 3 (16.67%) VoIP
5 1 (5.56%) NetScaler
5 1 (5.56%) SSL
Database & Business Intelligence
1 9 (50.00%) SQL Server
1 9 (50.00%) SQL Server 2012
2 5 (27.78%) Oracle Database
2 5 (27.78%) Oracle Database 11g
2 5 (27.78%) Oracle Database 12c
2 5 (27.78%) Oracle Exadata
3 1 (5.56%) MongoDB
3 1 (5.56%) NoSQL
Development Applications
1 7 (38.89%) Octopus Deploy
General
1 10 (55.56%) Finance
Job Titles
1 5 (27.78%) Administrator
1 5 (27.78%) Infrastructure Engineer
1 5 (27.78%) Platform Engineer
1 5 (27.78%) Solaris Administrator
1 5 (27.78%) Solaris Systems Administrator
1 5 (27.78%) Systems Administrator
1 5 (27.78%) Unix Administrator
1 5 (27.78%) Unix Systems Administrator
2 4 (22.22%) Analyst
3 3 (16.67%) Support Analyst
3 3 (16.67%) Technical Analyst
3 3 (16.67%) Technical Support
3 3 (16.67%) Technical Support Analyst
4 2 (11.11%) Head of Infrastructure
5 1 (5.56%) Customer Analyst
5 1 (5.56%) DevOps Engineer
5 1 (5.56%) Head of Finance
5 1 (5.56%) Service Analyst
Libraries, Frameworks & Software Standards
1 8 (44.44%) .NET
2 5 (27.78%) Middleware
2 5 (27.78%) Oracle Fusion
3 2 (11.11%) .NET Framework
3 2 (11.11%) Ajax
3 2 (11.11%) ASP.NET
3 2 (11.11%) ASP.NET MVC
3 2 (11.11%) ASP.NET MVC 4
Miscellaneous
1 8 (44.44%) Management Information System
2 7 (38.89%) Fintech
3 5 (27.78%) Client/Server
3 5 (27.78%) CMDB
4 3 (16.67%) Analytical Skills
4 3 (16.67%) Data Centre
4 3 (16.67%) Handset
Operating Systems
1 12 (66.67%) Windows
2 9 (50.00%) Windows Server
3 8 (44.44%) Unix
3 8 (44.44%) Windows Server 2008
3 8 (44.44%) Windows Server 2012
4 5 (27.78%) Solaris
Processes & Methodologies
1 18 (100.00%) ITIL
2 9 (50.00%) ITIL V3
3 8 (44.44%) Information Security
4 6 (33.33%) DevOps
5 3 (16.67%) Change Control
5 3 (16.67%) Service Delivery
5 3 (16.67%) Time Management
6 2 (11.11%) MVC
7 1 (5.56%) Load Balancing
7 1 (5.56%) Server Hardening
7 1 (5.56%) Software Deployment
7 1 (5.56%) Strategic Planning
Programming Languages
1 7 (38.89%) PowerShell
2 2 (11.11%) C#
3 1 (5.56%) SQL
Qualifications
1 5 (27.78%) ITIL Foundation Certificate
1 5 (27.78%) Security Cleared
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 8 (44.44%) Active Directory
2 7 (38.89%) Terminal Services
3 3 (16.67%) VMware Infrastructure
3 3 (16.67%) vSphere
Systems Management
1 5 (27.78%) Oracle Enterprise Manager
1 5 (27.78%) Oracle ZFS
2 3 (16.67%) OpenView
Vendors
1 10 (55.56%) Microsoft
2 8 (44.44%) HP
3 6 (33.33%) Apple
4 5 (27.78%) Oracle
5 4 (22.22%) Cisco
6 3 (16.67%) BroadSoft
6 3 (16.67%) BT
6 3 (16.67%) Openreach
6 3 (16.67%) Polycom
6 3 (16.67%) VMware
7 1 (5.56%) Brocade
7 1 (5.56%) CheckPoint
7 1 (5.56%) F5
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