The table below looks at the statistics for Service Management skills in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 45 28 16
Rank change year-on-year
-17 -12
Permanent jobs citing Service Management 3 5 19
As % of all permanent IT jobs located in Harrogate 0.90% 2.82% 8.80%
As % of the Processes & Methodologies category 1.12% 3.88% 12.75%
Number of salaries quoted 3 3 17
Average salary £65,000 £44,000 £32,500
Average salary % change year-on-year
+47.72% +35.38%
90% offered a salary of more than £26,600 £23,200 £16,400
10% offered a salary of more than £67,000 £44,800 £42,500
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Permanent IT job ads with a match in the
Processes & Methodologies category
267 129 149
As % of all permanent IT jobs located in Harrogate 79.94% 72.88% 68.98%
Number of salaries quoted 225 110 116
Average salary £40,000 £45,000 £35,000
Average salary % change year-on-year
-11.11% +28.57%
90% offered a salary of more than £25,000 £30,000 £22,500
10% offered a salary of more than £50,000 £45,000 £62,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Harrogate

Service Management
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Harrogate region.

Service Management Salary Trend in Harrogate

Service Management
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Service Management across the Harrogate region over the 3 months to 20 August 2014.

Service Management Salary Histogram in Harrogate

Service Management
Top 30 Related IT Skills in Harrogate

For the 6 months to 20 August 2014, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (50.00%) Microsoft
1 4 (50.00%) Finance
2 3 (37.50%) VMware
2 3 (37.50%) Mitel
2 3 (37.50%) IP Telephony
2 3 (37.50%) Supplier Management
2 3 (37.50%) Active Directory
2 3 (37.50%) ITIL Certification
2 3 (37.50%) CheckPoint
2 3 (37.50%) LAN
2 3 (37.50%) Service Delivery
2 3 (37.50%) Firewall
2 3 (37.50%) SQL Server
2 3 (37.50%) IIS
2 3 (37.50%) ITIL
2 3 (37.50%) Windows
2 3 (37.50%) Cisco ASA
2 3 (37.50%) Windows Server 2008
2 3 (37.50%) V-Model
2 3 (37.50%) Windows 7
2 3 (37.50%) vSphere
2 3 (37.50%) SQL Server 2012
2 3 (37.50%) Cisco
2 3 (37.50%) SQL Server Management Studio (SSMS)
3 2 (25.00%) Infrastructure Management
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Rackspace
3 2 (25.00%) Marketing
3 2 (25.00%) ISO/IEC 27001
3 2 (25.00%) Performance Management

Service Management
Top Related IT Skills in Harrogate by Category

For the 6 months to 20 August 2014, IT jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IIS
Applications
1 2 (25.00%) MS Office
1 2 (25.00%) MS Excel
Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) Firewall
1 3 (37.50%) IP Telephony
1 3 (37.50%) Cisco ASA
2 2 (25.00%) ATM
Database & Business Intelligence
1 3 (37.50%) SQL Server
1 3 (37.50%) SQL Server 2012
Development Applications
1 3 (37.50%) SQL Server Management Studio (SSMS)
General
1 4 (50.00%) Finance
2 2 (25.00%) Legal
2 2 (25.00%) Marketing
Job Titles
1 3 (37.50%) Analyst
2 2 (25.00%) Head of Development
2 2 (25.00%) Head of Service Delivery
2 2 (25.00%) Head of Infrastructure
3 1 (12.50%) Technical Infrastructure Manager
3 1 (12.50%) Technical Delivery Manager
3 1 (12.50%) Support Analyst
3 1 (12.50%) Service Analyst
3 1 (12.50%) Services Delivery Manager
3 1 (12.50%) Service Manager
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Project Analyst
3 1 (12.50%) Infrastructure Manager
3 1 (12.50%) Technical Manager
3 1 (12.50%) Project Support Analyst
3 1 (12.50%) Delivery Manager
3 1 (12.50%) Technical Services Manager
3 1 (12.50%) Metrics Analyst
Libraries, Frameworks & Software Standards
1 2 (25.00%) CSS
Miscellaneous
1 2 (25.00%) Management Information System
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows Server 2008
1 3 (37.50%) Windows 7
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Service Delivery
1 3 (37.50%) Supplier Management
1 3 (37.50%) V-Model
2 2 (25.00%) Continuous Improvement
2 2 (25.00%) Infrastructure Management
2 2 (25.00%) Information Security
2 2 (25.00%) Data Management
2 2 (25.00%) Performance Management
3 1 (12.50%) Incident Management
Qualifications
1 3 (37.50%) ITIL Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
1 2 (25.00%) ISO/IEC 27001
1 2 (25.00%) PCI DSS
System Software
1 3 (37.50%) Active Directory
1 3 (37.50%) vSphere
2 2 (25.00%) VMware Infrastructure
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) CheckPoint
2 3 (37.50%) VMware
2 3 (37.50%) Mitel
2 3 (37.50%) Cisco
3 2 (25.00%) Rackspace