The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Harrogate region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 15 42 -
Rank change year-on-year
+27 -
Permanent jobs requiring a Support Analyst 31 16 0
As % of all permanent IT jobs located in Harrogate 9.60% 4.64% -
As % of the Job Titles category 9.87% 4.69% -
Number of salaries quoted 25 14 0
Average salary £25,000 £42,000 -
Average salary % change year-on-year
-40.47% -
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Harrogate region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Harrogate
Permanent IT job ads with a match in the
Job Titles category
314 341 331
As % of all permanent IT jobs located in Harrogate 97.21% 98.84% 97.93%
Number of salaries quoted 287 323 299
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Harrogate region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Harrogate

Support Analyst
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Harrogate region.

Support Analyst Salary Trend in Harrogate

Support Analyst
Salary Histogram in Harrogate

This chart provides a salary histogram for IT jobs citing Support Analyst across the Harrogate region over the 3 months to 12 February 2016.

Support Analyst Salary Histogram in Harrogate

Support Analyst
Top 30 Related IT Skills in Harrogate

For the 6 months to 12 February 2016, IT jobs across the Harrogate region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 41 (70.69%) ITIL
2 38 (65.52%) Windows
3 29 (50.00%) Microsoft
4 25 (43.10%) SQL
4 25 (43.10%) Windows Server
5 23 (39.66%) VMware
6 20 (34.48%) Unix
7 18 (31.03%) Cisco
7 18 (31.03%) Cisco Certification
8 17 (29.31%) Active Directory
9 16 (27.59%) HP
9 16 (27.59%) MS Office
10 15 (25.86%) VMware Infrastructure
11 14 (24.14%) CCNA
12 11 (18.97%) Citrix
12 11 (18.97%) VoIP
12 11 (18.97%) Java
13 10 (17.24%) TCP/IP
13 10 (17.24%) SLA
13 10 (17.24%) Firewall
13 10 (17.24%) Finance
13 10 (17.24%) BroadSoft
14 9 (15.52%) NonStop SQL
14 9 (15.52%) Shell Script
15 8 (13.79%) BASE24
15 8 (13.79%) HTML
16 7 (12.07%) ISDN
16 7 (12.07%) PSTN
16 7 (12.07%) OpenView
16 7 (12.07%) XenApp

Support Analyst
Top Related IT Skills in Harrogate by Category

For the 6 months to 12 February 2016, IT jobs across the Harrogate region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.34%) MS Exchange
2 3 (5.17%) Tomcat
3 1 (1.72%) SharePoint
Applications
1 16 (27.59%) MS Office
2 1 (1.72%) MS Excel
Business Applications
1 8 (13.79%) BASE24
Communications & Networking
1 11 (18.97%) VoIP
2 10 (17.24%) Firewall
2 10 (17.24%) TCP/IP
3 7 (12.07%) ISDN
3 7 (12.07%) PSTN
4 5 (8.62%) NetScaler
5 4 (6.90%) Broadband
5 4 (6.90%) Internet
6 2 (3.45%) ATM
6 2 (3.45%) FTP
6 2 (3.45%) LAN
6 2 (3.45%) SAN
6 2 (3.45%) SSH
6 2 (3.45%) WAN
7 1 (1.72%) Network Security
7 1 (1.72%) Wireless
Database & Business Intelligence
1 9 (15.52%) NonStop SQL
2 2 (3.45%) Oracle Database
2 2 (3.45%) Oracle Database 10g
2 2 (3.45%) Oracle Database 11g
Development Applications
1 2 (3.45%) ClearQuest
General
1 10 (17.24%) Finance
2 4 (6.90%) Retail
3 1 (1.72%) Telecoms
Libraries, Frameworks & Software Standards
1 8 (13.79%) HTML
2 2 (3.45%) J2EE
Miscellaneous
1 5 (8.62%) Management Information System
2 4 (6.90%) Analytical Skills
2 4 (6.90%) Computer Science
2 4 (6.90%) Data Centre
2 4 (6.90%) Handset
3 1 (1.72%) Driving Licence
Operating Systems
1 38 (65.52%) Windows
2 25 (43.10%) Windows Server
3 20 (34.48%) Unix
4 6 (10.34%) Windows 7
5 1 (1.72%) Windows Server 2008
Processes & Methodologies
1 41 (70.69%) ITIL
2 5 (8.62%) Change Control
2 5 (8.62%) ERP
3 4 (6.90%) Change Management
3 4 (6.90%) Service Delivery
3 4 (6.90%) Service Management
3 4 (6.90%) Time Management
4 3 (5.17%) Problem Management
5 2 (3.45%) High Availability
5 2 (3.45%) Information Security
5 2 (3.45%) PRINCE2
6 1 (1.72%) Mentoring
6 1 (1.72%) Project Management
6 1 (1.72%) Project Planning
6 1 (1.72%) Stakeholder Management
Programming Languages
1 25 (43.10%) SQL
2 11 (18.97%) Java
3 9 (15.52%) Shell Script
4 2 (3.45%) PL/SQL
Qualifications
1 18 (31.03%) Cisco Certification
2 14 (24.14%) CCNA
3 4 (6.90%) A+ Certification
3 4 (6.90%) Degree
4 2 (3.45%) Microsoft Certification
4 2 (3.45%) PRINCE2 Certification
5 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 10 (17.24%) SLA
2 2 (3.45%) Data Quality
3 1 (1.72%) ISO/IEC 27001
3 1 (1.72%) PCI DSS
System Software
1 17 (29.31%) Active Directory
2 15 (25.86%) VMware Infrastructure
3 7 (12.07%) vSphere
3 7 (12.07%) XenApp
4 5 (8.62%) XenServer
5 1 (1.72%) Hyper-V
Systems Management
1 7 (12.07%) OpenView
Vendors
1 29 (50.00%) Microsoft
2 23 (39.66%) VMware
3 18 (31.03%) Cisco
4 16 (27.59%) HP
5 11 (18.97%) Citrix
6 10 (17.24%) BroadSoft
7 5 (8.62%) Polycom
8 4 (6.90%) BT
9 2 (3.45%) Oracle
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum plus additional benefits
Posted: Yesterday