The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 126 134 120
Rank change year-on-year
+8 -14
Permanent jobs requiring a 2nd Line Support Engineer 19 12 15
As % of all permanent IT jobs located in Hertfordshire 0.87% 0.60% 0.73%
As % of the Job Titles category 0.90% 0.62% 0.75%
Number of salaries quoted 16 12 14
Average salary £25,000 £24,000 £25,000
Average salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £22,500 £21,750 £22,500
10% offered a salary of more than £30,000 £27,500 £27,500
UK excluding London average salary £26,000 £25,000 £24,247
% change year-on-year
+4.00% +3.10%
2nd Line Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2119 1926 1992
As % of all permanent IT jobs located in Hertfordshire 97.38% 96.78% 97.36%
Number of salaries quoted 1810 1540 1508
Average salary £45,000 £45,000 £39,500
Average salary % change year-on-year
- +13.92%
90% offered a salary of more than £28,500 £26,000 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Hertfordshire

2nd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region.

2nd Line Support Engineer Salary Trend in Hertfordshire

2nd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 5 £25,000 - 1
Potters Bar -9 3 £30,000 +37.93%
Letchworth - 2 £22,500 - 1
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 13 February 2016, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 27 (72.97%) Windows
2 25 (67.57%) Windows Server
3 19 (51.35%) Active Directory
4 18 (48.65%) DNS
4 18 (48.65%) TCP/IP
4 18 (48.65%) Windows Server 2008
5 15 (40.54%) Firewall
6 14 (37.84%) Windows Server 2003
6 14 (37.84%) Office 365
6 14 (37.84%) Windows Server 2012
7 13 (35.14%) DHCP
8 12 (32.43%) VPN
9 11 (29.73%) Microsoft
9 11 (29.73%) Windows 8
9 11 (29.73%) Driving Licence
10 10 (27.03%) Google Apps
10 10 (27.03%) Google
10 10 (27.03%) Windows XP
10 10 (27.03%) Wi-Fi
11 9 (24.32%) Citrix
12 8 (21.62%) MS Exchange
12 8 (21.62%) VMware
13 7 (18.92%) LAN
13 7 (18.92%) WAN
13 7 (18.92%) SQL
13 7 (18.92%) Cisco
13 7 (18.92%) XenApp
13 7 (18.92%) VMware Infrastructure
14 6 (16.22%) Exchange Server 2003
14 6 (16.22%) Hyper-V

2nd Line Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 13 February 2016, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (21.62%) MS Exchange
2 6 (16.22%) Exchange Server 2003
2 6 (16.22%) Exchange Server 2010
3 3 (8.11%) Exchange Server 2007
3 3 (8.11%) Exchange Server 2013
3 3 (8.11%) Skype for Business
4 2 (5.41%) IIS
4 2 (5.41%) SharePoint
Applications
1 5 (13.51%) MS Excel
2 2 (5.41%) MS Office
Business Applications
1 1 (2.70%) Dynamics CRM
Cloud Services
1 14 (37.84%) Office 365
2 10 (27.03%) Google Apps
Communications & Networking
1 18 (48.65%) DNS
1 18 (48.65%) TCP/IP
2 15 (40.54%) Firewall
3 13 (35.14%) DHCP
4 12 (32.43%) VPN
5 10 (27.03%) Wi-Fi
6 7 (18.92%) LAN
6 7 (18.92%) WAN
7 1 (2.70%) Cisco ASA
7 1 (2.70%) Wireless
Database & Business Intelligence
1 1 (2.70%) SQL Server
General
1 3 (8.11%) Publishing
2 1 (2.70%) Retail
Miscellaneous
1 11 (29.73%) Driving Licence
2 1 (2.70%) EPoS
Operating Systems
1 27 (72.97%) Windows
2 25 (67.57%) Windows Server
3 18 (48.65%) Windows Server 2008
4 14 (37.84%) Windows Server 2003
4 14 (37.84%) Windows Server 2012
5 11 (29.73%) Windows 8
6 10 (27.03%) Windows XP
7 5 (13.51%) Linux
7 5 (13.51%) Windows 7
8 4 (10.81%) Unix
9 2 (5.41%) Mac OS
10 1 (2.70%) Windows 10
Processes & Methodologies
1 5 (13.51%) Service Delivery
2 3 (8.11%) Incident Management
3 1 (2.70%) CRM
Programming Languages
1 7 (18.92%) SQL
Qualifications
1 3 (8.11%) Microsoft Certification
1 3 (8.11%) Security Cleared
2 2 (5.41%) CCNA
2 2 (5.41%) CCNP
2 2 (5.41%) Cisco Certification
3 1 (2.70%) CCA
3 1 (2.70%) Citrix Certification
3 1 (2.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 19 (51.35%) Active Directory
2 7 (18.92%) VMware Infrastructure
2 7 (18.92%) XenApp
3 6 (16.22%) Hyper-V
4 5 (13.51%) XenDesktop
Systems Management
1 1 (2.70%) FortiGate
1 1 (2.70%) SCCM
1 1 (2.70%) WSUS
Vendors
1 11 (29.73%) Microsoft
2 10 (27.03%) Google
3 9 (24.32%) Citrix
4 8 (21.62%) VMware
5 7 (18.92%) Cisco
6 4 (10.81%) Apple
6 4 (10.81%) Oracle
7 3 (8.11%) Avaya
7 3 (8.11%) Dell
8 2 (5.41%) HP
9 1 (2.70%) Juniper
Letchworth Garden City, Hertfordshire
Latcom Ltd
Salary: From £28,000 to £33,000 per annum + Benefits
Posted: 4 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits and Training
Posted: 6 days ago
Borehamwood, Hertfordshire
AWD online
Salary: £20,000 - £25,000 + Benefits + Training
Posted: 18 days ago