The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 137 142 166
Rank change year-on-year
+5 +24
Permanent jobs requiring a 2nd Line Support Engineer 5 3 1
As % of all permanent IT jobs located in Hertfordshire 0.204% 0.118% 0.029%
As % of the Job Titles category 0.218% 0.123% 0.031%
Number of salaries quoted 4 3 1
Average salary £25,000 £30,000 £24,000
Average salary % change year-on-year
-16.66% +25.00%
UK excluding London average salary £26,000 £26,000 £24,000
% change year-on-year
- +8.33%
All Job Titles
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2294 2439 3192
As % of all permanent IT jobs located in Hertfordshire 93.82% 96.29% 93.44%
Number of salaries quoted 1869 1978 2595
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £60,000 £59,500 £59,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region.

Hertfordshire 2nd Line Support Engineer Salary Trend

2nd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
St Albans - 3 £25,000 -
Hertford - 1 £30,000 -
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 18 (90.00%) Microsoft
2 12 (60.00%) MS Exchange
3 11 (55.00%) VMware
4 9 (45.00%) Windows
4 9 (45.00%) Active Directory
5 8 (40.00%) VPN
5 8 (40.00%) Cisco
5 8 (40.00%) MS Excel
5 8 (40.00%) IIS
5 8 (40.00%) Firewall
5 8 (40.00%) Migration
5 8 (40.00%) VMware Infrastructure
6 4 (20.00%) VMware ESX
6 4 (20.00%) Windows Vista
6 4 (20.00%) Microsoft Certification
6 4 (20.00%) vSphere
6 4 (20.00%) VMware ESXi
7 3 (15.00%) Apple
7 3 (15.00%) Symantec
7 3 (15.00%) Norton AntiVirus
7 3 (15.00%) SharePoint
7 3 (15.00%) iSCSI
7 3 (15.00%) NAS
7 3 (15.00%) Wireless
8 2 (10.00%) Windows 7
8 2 (10.00%) VMware Server
8 2 (10.00%) VoIP
9 1 (5.000%) SQL
9 1 (5.000%) Windows XP
9 1 (5.000%) Windows Server 2003

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (60.00%) MS Exchange
2 8 (40.00%) IIS
3 3 (15.00%) SharePoint
4 1 (5.000%) Lync
Applications
1 8 (40.00%) MS Excel
Communications & Networking
1 8 (40.00%) VPN
1 8 (40.00%) Firewall
2 3 (15.00%) iSCSI
2 3 (15.00%) NAS
2 3 (15.00%) Wireless
3 2 (10.00%) VoIP
4 1 (5.000%) Cisco ASA
Operating Systems
1 9 (45.00%) Windows
2 4 (20.00%) Windows Vista
3 2 (10.00%) Windows 7
4 1 (5.000%) Windows XP
4 1 (5.000%) Windows Server 2003
4 1 (5.000%) Windows Server 2008
Processes & Methodologies
1 8 (40.00%) Migration
Programming Languages
1 1 (5.000%) SQL
Qualifications
1 4 (20.00%) Microsoft Certification
System Software
1 9 (45.00%) Active Directory
2 8 (40.00%) VMware Infrastructure
3 4 (20.00%) VMware ESX
3 4 (20.00%) vSphere
3 4 (20.00%) VMware ESXi
4 2 (10.00%) VMware Server
Systems Management
1 3 (15.00%) Norton AntiVirus
Vendors
1 18 (90.00%) Microsoft
2 11 (55.00%) VMware
3 8 (40.00%) Cisco
4 3 (15.00%) Apple
4 3 (15.00%) Symantec