The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 135 139 151
Rank change year-on-year
+4 +12
Permanent jobs requiring a 2nd Line Support Engineer 12 2 4
As % of all permanent IT jobs located in Hertfordshire 0.48% 0.094% 0.15%
As % of the Job Titles category 0.50% 0.10% 0.16%
Number of salaries quoted 11 2 4
Average salary £27,500 £30,250 £26,750
Average salary % change year-on-year
-9.09% +13.08%
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2385 1997 2555
As % of all permanent IT jobs located in Hertfordshire 95.74% 94.29% 96.09%
Number of salaries quoted 1987 1578 2044
Average salary £45,000 £40,000 £41,500
Average salary % change year-on-year
+12.50% -3.61%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Hertfordshire

2nd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region.

2nd Line Support Engineer Salary Trend in Hertfordshire

2nd Line Support Engineer
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Hertfordshire region over the 3 months to 25 July 2014.

2nd Line Support Engineer Salary Histogram in Hertfordshire

2nd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 8 £27,500 - 1
Stevenage - 1 £31,500 -
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 July 2014, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (100.00%) Windows
2 20 (66.67%) MS Excel
3 18 (60.00%) Microsoft
4 17 (56.67%) Windows XP
4 17 (56.67%) Windows 7
5 15 (50.00%) MS Office
6 14 (46.67%) Windows Server 2008
7 12 (40.00%) Active Directory
8 11 (36.67%) Windows Server 2012
9 10 (33.33%) MS Exchange
10 9 (30.00%) Windows Vista
11 8 (26.67%) TCP/IP
11 8 (26.67%) DNS
12 6 (20.00%) DHCP
12 6 (20.00%) Firmware
12 6 (20.00%) .NET
12 6 (20.00%) C#
12 6 (20.00%) VBScript
12 6 (20.00%) VB.NET
12 6 (20.00%) PowerShell
12 6 (20.00%) Degree
12 6 (20.00%) Back Office
12 6 (20.00%) Retail
12 6 (20.00%) MS PowerPoint
12 6 (20.00%) Office 365
13 5 (16.67%) Windows Server 2003
13 5 (16.67%) Microsoft Certification
14 4 (13.33%) Apple
14 4 (13.33%) Internet
14 4 (13.33%) Cisco

2nd Line Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 25 July 2014, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (33.33%) MS Exchange
2 3 (10.00%) SharePoint
2 3 (10.00%) Exchange Server 2007
2 3 (10.00%) Exchange Server 2010
3 2 (6.67%) Blackberry Enterprise Server
4 1 (3.33%) IIS
4 1 (3.33%) Exchange Server 2013
Applications
1 20 (66.67%) MS Excel
2 15 (50.00%) MS Office
3 6 (20.00%) MS PowerPoint
Cloud Services
1 6 (20.00%) Office 365
2 3 (10.00%) Microsoft Azure
2 3 (10.00%) Amazon AWS
Communications & Networking
1 8 (26.67%) TCP/IP
1 8 (26.67%) DNS
2 6 (20.00%) DHCP
3 4 (13.33%) Internet
4 3 (10.00%) WAN
4 3 (10.00%) LAN
5 1 (3.33%) VoIP
5 1 (3.33%) Firewall
5 1 (3.33%) Cisco ASA
General
1 6 (20.00%) Back Office
1 6 (20.00%) Retail
2 2 (6.67%) Finance
2 2 (6.67%) Publishing
Libraries, Frameworks & Software Standards
1 6 (20.00%) .NET
2 3 (10.00%) Web Services
Miscellaneous
1 6 (20.00%) Firmware
2 2 (6.67%) iPhone
2 2 (6.67%) iPad
3 1 (3.33%) Smartphone
Operating Systems
1 30 (100.00%) Windows
2 17 (56.67%) Windows XP
2 17 (56.67%) Windows 7
3 14 (46.67%) Windows Server 2008
4 11 (36.67%) Windows Server 2012
5 9 (30.00%) Windows Vista
6 5 (16.67%) Windows Server 2003
7 1 (3.33%) Windows 8
Processes & Methodologies
1 4 (13.33%) Software Deployment
2 1 (3.33%) ITIL
2 1 (3.33%) Web Design
2 1 (3.33%) Time Management
Programming Languages
1 6 (20.00%) C#
1 6 (20.00%) VBScript
1 6 (20.00%) VB.NET
1 6 (20.00%) PowerShell
2 4 (13.33%) VBA
2 4 (13.33%) SQL
Qualifications
1 6 (20.00%) Degree
2 5 (16.67%) Microsoft Certification
3 4 (13.33%) MCTS
3 4 (13.33%) MCITP
3 4 (13.33%) MCP
4 3 (10.00%) MCSE
4 3 (10.00%) MCSA
4 3 (10.00%) CCNA
4 3 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 12 (40.00%) Active Directory
2 2 (6.67%) VMware Infrastructure
2 2 (6.67%) Hyper-V
3 1 (3.33%) vSphere
3 1 (3.33%) VMware ESXi
3 1 (3.33%) VMware ESX
Systems Management
1 2 (6.67%) Backup Exec
Vendors
1 18 (60.00%) Microsoft
2 4 (13.33%) Apple
2 4 (13.33%) McAfee
2 4 (13.33%) VMware
2 4 (13.33%) Cisco
3 2 (6.67%) Sage
3 2 (6.67%) Symantec
4 1 (3.33%) HP
4 1 (3.33%) Citrix
Hatfield, Hertfordshire
Lawrence Harvey IT & Change
Salary: £35000 - £50000 per annum
Posted: 6 hours ago