The statistics below represent IT jobs advertised across the Hertfordshire region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 130 124 141
Rank change year-on-year
-6 +17
Permanent jobs requiring a 2nd Line Support Engineer 6 20 11
As % of all permanent IT jobs located in Hertfordshire 0.28% 0.92% 0.45%
As % of the Job Titles category 0.29% 0.95% 0.47%
Number of salaries quoted 6 20 11
Median salary £30,000 £30,000 £27,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £27,750 £23,850 £22,500
10% offered a salary of more than £31,750 £33,000 £31,000
UK excluding London median salary £25,500 £26,000 £26,000
% change year-on-year
-1.92% -
2nd Line Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2074 2109 2344
As % of all permanent IT jobs located in Hertfordshire 97.69% 97.37% 96.03%
Number of salaries quoted 1732 1782 1934
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in Hertfordshire

2nd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region.

2nd Line Support Engineer Salary Trend in Hertfordshire

2nd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +12 5 £30,000 +15.38%
St Albans -4 1 £25,500 -21.53%
2nd Line Support Engineer
East of England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 2nd Line Support Engineer in the job title.

1 18 (81.82%) Windows
2 13 (59.09%) SQL
3 12 (54.55%) ITIL
3 12 (54.55%) Cisco
3 12 (54.55%) Microsoft
4 9 (40.91%) HTML
4 9 (40.91%) JavaScript
4 9 (40.91%) CSS
4 9 (40.91%) jQuery
4 9 (40.91%) HTML5
5 8 (36.36%) CCNA
5 8 (36.36%) Cisco Certification
6 7 (31.82%) Linux
6 7 (31.82%) Windows 7
7 6 (27.27%) Windows Server 2008
7 6 (27.27%) Windows 8
7 6 (27.27%) Windows Server 2012
7 6 (27.27%) Windows Server
7 6 (27.27%) SLA
7 6 (27.27%) TCP/IP
8 5 (22.73%) Security Cleared
8 5 (22.73%) Change Management
8 5 (22.73%) Firewall
9 4 (18.18%) Cisco UCCE
9 4 (18.18%) Red Hat Enterprise Linux
9 4 (18.18%) Red Hat
9 4 (18.18%) Service Management
9 4 (18.18%) Telecoms
9 4 (18.18%) SC Cleared
9 4 (18.18%) VPN

2nd Line Support Engineer Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) Apache
1 2 (9.09%) Skype for Business
2 1 (4.55%) SharePoint
Applications
1 4 (18.18%) MS Excel
2 3 (13.64%) MS Office
3 2 (9.09%) MS PowerPoint
3 2 (9.09%) MS Visio
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 6 (27.27%) TCP/IP
2 5 (22.73%) Firewall
3 4 (18.18%) VPN
4 3 (13.64%) IP Telephony
5 2 (9.09%) DHCP
5 2 (9.09%) DNS
5 2 (9.09%) IPsec
5 2 (9.09%) NetScaler
5 2 (9.09%) Network Security
5 2 (9.09%) Skype
5 2 (9.09%) SSH
6 1 (4.55%) ATM
6 1 (4.55%) Frame Relay
6 1 (4.55%) LAN
6 1 (4.55%) MPLS
6 1 (4.55%) WAN
Database & Business Intelligence
1 2 (9.09%) Crystal Reports
1 2 (9.09%) MySQL
1 2 (9.09%) Oracle Database
1 2 (9.09%) Oracle Reports
1 2 (9.09%) PostgreSQL
1 2 (9.09%) RDBMS
1 2 (9.09%) Relational Database
1 2 (9.09%) SQL Server
General
1 4 (18.18%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (40.91%) CSS
1 9 (40.91%) HTML
1 9 (40.91%) HTML5
1 9 (40.91%) jQuery
Miscellaneous
1 2 (9.09%) Data Centre
Operating Systems
1 18 (81.82%) Windows
2 7 (31.82%) Linux
2 7 (31.82%) Windows 7
3 6 (27.27%) Windows 8
3 6 (27.27%) Windows Server
3 6 (27.27%) Windows Server 2008
3 6 (27.27%) Windows Server 2012
4 4 (18.18%) Red Hat Enterprise Linux
4 4 (18.18%) Unix
4 4 (18.18%) Windows XP
5 3 (13.64%) Windows 10
6 2 (9.09%) CentOS
Processes & Methodologies
1 12 (54.55%) ITIL
2 5 (22.73%) Change Management
3 4 (18.18%) Service Management
4 2 (9.09%) Change Control
4 2 (9.09%) Disk Encryption
4 2 (9.09%) ITIL V3
4 2 (9.09%) Multi-Factor Authentication
4 2 (9.09%) Presales
4 2 (9.09%) Problem Management
4 2 (9.09%) Software Delivery
4 2 (9.09%) Two-Factor Authentication
4 2 (9.09%) Workflow
Programming Languages
1 13 (59.09%) SQL
2 9 (40.91%) JavaScript
3 2 (9.09%) Perl
3 2 (9.09%) Python
3 2 (9.09%) Shell Script
Qualifications
1 8 (36.36%) CCNA
1 8 (36.36%) Cisco Certification
2 5 (22.73%) Security Cleared
3 4 (18.18%) SC Cleared
4 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 6 (27.27%) SLA
System Software
1 3 (13.64%) Active Directory
2 2 (9.09%) XenApp
Systems Management
1 4 (18.18%) Cisco UCCE
Vendors
1 12 (54.55%) Cisco
1 12 (54.55%) Microsoft
2 4 (18.18%) Red Hat
3 2 (9.09%) Citrix
3 2 (9.09%) Oracle
3 2 (9.09%) Sybase
4 1 (4.55%) Avaya
4 1 (4.55%) Dell