The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 134 133 131
Rank change year-on-year
-1 -2
Permanent jobs requiring a 2nd Line Support Engineer 12 11 2
As % of all permanent IT jobs located in Hertfordshire 0.49% 0.47% 0.100%
As % of the Job Titles category 0.52% 0.49% 0.11%
Number of salaries quoted 5 10 2
Average salary £32,500 £25,000 £30,250
Average salary % change year-on-year
+30.00% -17.35%
90% offered a salary of more than £31,000 £22,100 £30,050
10% offered a salary of more than £40,000 £27,500 £30,450
UK excluding London average salary £25,250 £24,250 £25,000
% change year-on-year
+4.12% -3.00%
2nd Line Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2299 2254 1904
As % of all permanent IT jobs located in Hertfordshire 94.53% 96.95% 95.10%
Number of salaries quoted 1981 1856 1547
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,500 £23,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Hertfordshire

2nd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Hertfordshire region.

2nd Line Support Engineer Salary Trend in Hertfordshire

2nd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Hertfordshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -8 9 £40,000 +45.45%
Hemel Hempstead +3 1 £30,000 +33.33%
St Albans - 1 £32,500 -
2nd Line Support Engineer
East of England

2nd Line Support Engineer
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 August 2015, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 14 (87.50%) Microsoft
2 13 (81.25%) Active Directory
3 12 (75.00%) MS Office
3 12 (75.00%) Windows
4 11 (68.75%) MS Excel
4 11 (68.75%) Office 365
5 10 (62.50%) ITIL
5 10 (62.50%) DHCP
5 10 (62.50%) DNS
5 10 (62.50%) VMware
5 10 (62.50%) VMware Infrastructure
6 9 (56.25%) Windows Server 2008
6 9 (56.25%) MS Exchange
6 9 (56.25%) Windows Server 2003
7 8 (50.00%) TCP/IP
7 8 (50.00%) Windows Server 2012
8 7 (43.75%) Mentoring
8 7 (43.75%) Data Centre
8 7 (43.75%) VPN
8 7 (43.75%) C
8 7 (43.75%) Linux
8 7 (43.75%) Terminal Services
8 7 (43.75%) Red Hat Enterprise Linux
8 7 (43.75%) Mathematics
8 7 (43.75%) VMware Workstation
8 7 (43.75%) Information Security
8 7 (43.75%) Handset
8 7 (43.75%) Cloud Computing
8 7 (43.75%) Amazon AWS
8 7 (43.75%) vSphere

2nd Line Support Engineer
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 August 2015, IT jobs across the Hertfordshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (56.25%) MS Exchange
2 3 (18.75%) Lync
2 3 (18.75%) SharePoint
3 2 (12.50%) IIS
4 1 (6.25%) Exchange Server 2010
4 1 (6.25%) SharePoint 2013
4 1 (6.25%) Exchange Server 2013
4 1 (6.25%) Exchange Server 2003
4 1 (6.25%) Exchange Server 2007
4 1 (6.25%) SharePoint 2010
Applications
1 12 (75.00%) MS Office
2 11 (68.75%) MS Excel
Cloud Services
1 11 (68.75%) Office 365
2 7 (43.75%) Cloud Computing
2 7 (43.75%) Amazon AWS
Communications & Networking
1 10 (62.50%) DHCP
1 10 (62.50%) DNS
2 8 (50.00%) TCP/IP
3 7 (43.75%) VPN
4 3 (18.75%) Firewall
5 1 (6.25%) Unified Communications
General
1 3 (18.75%) Finance
Miscellaneous
1 7 (43.75%) Handset
1 7 (43.75%) Mathematics
1 7 (43.75%) Data Centre
Operating Systems
1 12 (75.00%) Windows
2 9 (56.25%) Windows Server 2003
2 9 (56.25%) Windows Server 2008
3 8 (50.00%) Windows Server 2012
4 7 (43.75%) Linux
4 7 (43.75%) Red Hat Enterprise Linux
5 2 (12.50%) Mac OS
5 2 (12.50%) Windows 7
6 1 (6.25%) Mac OS X
Processes & Methodologies
1 10 (62.50%) ITIL
2 7 (43.75%) Information Security
2 7 (43.75%) Mentoring
3 2 (12.50%) Incident Management
4 1 (6.25%) Server Building
Programming Languages
1 7 (43.75%) C
2 2 (12.50%) SQL
Qualifications
1 3 (18.75%) Cisco Certification
1 3 (18.75%) Microsoft Certification
2 2 (12.50%) CCNP
2 2 (12.50%) CCNA
3 1 (6.25%) MCITP
3 1 (6.25%) MCSA
System Software
1 13 (81.25%) Active Directory
2 10 (62.50%) VMware Infrastructure
3 7 (43.75%) Terminal Services
3 7 (43.75%) VMware Workstation
3 7 (43.75%) vSphere
3 7 (43.75%) VMware ESXi
4 3 (18.75%) Hyper-V
5 2 (12.50%) XenApp
5 2 (12.50%) XenDesktop
Systems Management
1 2 (12.50%) SCCM
Vendors
1 14 (87.50%) Microsoft
2 10 (62.50%) VMware
3 3 (18.75%) Cisco
4 2 (12.50%) HP
4 2 (12.50%) Dell
4 2 (12.50%) Citrix
4 2 (12.50%) Apple
4 2 (12.50%) Symantec
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + £5k shift allowance
Posted: Yesterday
Hatfield, Hertfordshire
Intapeople
Salary: £22000 - £26000 per annum
Posted: 4 days ago