The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 245 238 249
Rank change year-on-year
-7 +11
Permanent jobs requiring a 2nd Line Support Engineer 18 25 12
As % of all permanent IT jobs located in the East of England 0.24% 0.31% 0.16%
As % of the Job Titles category 0.25% 0.33% 0.16%
Number of salaries quoted 11 20 11
Average salary £30,500 £27,500 £24,000
Average salary % change year-on-year
+10.90% +14.58%
90% offered a salary of more than £22,000 £21,500 £20,000
10% offered a salary of more than £40,000 £30,000 £30,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7185 7650 7291
As % of all permanent IT jobs located in the East of England 94.99% 95.73% 94.76%
Number of salaries quoted 6009 6395 6249
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Salary Trend in the East of England

2nd Line Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the East of England region over the 3 months to 29 July 2015.

2nd Line Support Engineer Salary Histogram in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -8 11 £36,250 +31.81% 2
Cambridgeshire +10 3 £26,000 -1.88%
Essex -6 3 £30,500 +32.60%
Bedfordshire -1 1 £26,000 +8.33%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2015, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 29 (72.50%) Active Directory
2 26 (65.00%) Windows
3 25 (62.50%) ITIL
4 22 (55.00%) Microsoft
5 17 (42.50%) MS Office
6 16 (40.00%) MS Exchange
7 15 (37.50%) Office 365
8 14 (35.00%) Windows Server 2008
8 14 (35.00%) MS Excel
8 14 (35.00%) DHCP
8 14 (35.00%) DNS
9 13 (32.50%) Citrix
9 13 (32.50%) Windows Server 2012
10 11 (27.50%) Analytical Skills
10 11 (27.50%) VMware
11 10 (25.00%) VMware Infrastructure
11 10 (25.00%) Linux
11 10 (25.00%) Microsoft Certification
12 9 (22.50%) Windows Server 2003
12 9 (22.50%) TCP/IP
13 8 (20.00%) Data Centre
13 8 (20.00%) Root Cause Analysis
14 7 (17.50%) vSphere
14 7 (17.50%) Dollar Universe
14 7 (17.50%) Cloud Computing
14 7 (17.50%) Windows 7
14 7 (17.50%) Amazon AWS
14 7 (17.50%) VMware ESXi
14 7 (17.50%) Performance Tuning
14 7 (17.50%) Mentoring

2nd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 29 July 2015, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (40.00%) MS Exchange
2 6 (15.00%) SharePoint
3 3 (7.50%) Lync
3 3 (7.50%) Exchange Server 2010
4 2 (5.00%) SharePoint 2013
4 2 (5.00%) Exchange Server 2007
4 2 (5.00%) SharePoint 2010
5 1 (2.50%) Blackberry Enterprise Server
5 1 (2.50%) Exchange Server 2003
5 1 (2.50%) WebLogic
5 1 (2.50%) IIS
Applications
1 17 (42.50%) MS Office
2 14 (35.00%) MS Excel
Cloud Services
1 15 (37.50%) Office 365
2 7 (17.50%) Cloud Computing
2 7 (17.50%) Amazon AWS
Communications & Networking
1 14 (35.00%) DHCP
1 14 (35.00%) DNS
2 9 (22.50%) TCP/IP
3 7 (17.50%) VPN
4 3 (7.50%) VoIP
4 3 (7.50%) VLAN
5 2 (5.00%) Unified Communications
5 2 (5.00%) Firewall
5 2 (5.00%) Wireless
5 2 (5.00%) LAN
5 2 (5.00%) WLAN
5 2 (5.00%) WAN
5 2 (5.00%) SNMP
6 1 (2.50%) DWDM
6 1 (2.50%) IP Telephony
General
1 4 (10.00%) Finance
2 1 (2.50%) Publishing
2 1 (2.50%) Electronics
2 1 (2.50%) Telecoms
Miscellaneous
1 11 (27.50%) Analytical Skills
2 8 (20.00%) Data Centre
3 7 (17.50%) Mathematics
3 7 (17.50%) Handset
4 4 (10.00%) Thin Client
4 4 (10.00%) Fat Client
5 3 (7.50%) Blackberry
6 2 (5.00%) Video Conferencing
7 1 (2.50%) GIS
7 1 (2.50%) Statistics
Operating Systems
1 26 (65.00%) Windows
2 14 (35.00%) Windows Server 2008
3 13 (32.50%) Windows Server 2012
4 10 (25.00%) Linux
5 9 (22.50%) Windows Server 2003
6 7 (17.50%) Red Hat Enterprise Linux
6 7 (17.50%) Windows 7
7 3 (7.50%) Windows XP
8 2 (5.00%) SUSE
9 1 (2.50%) Android
9 1 (2.50%) Mac OS
9 1 (2.50%) Mac OS X
9 1 (2.50%) Windows 8
Processes & Methodologies
1 25 (62.50%) ITIL
2 8 (20.00%) Root Cause Analysis
3 7 (17.50%) Performance Tuning
3 7 (17.50%) Mentoring
3 7 (17.50%) Information Security
3 7 (17.50%) Risk Analysis
4 4 (10.00%) Migration
5 2 (5.00%) Incident Management
5 2 (5.00%) Service Delivery
5 2 (5.00%) Security Patching
5 2 (5.00%) Server Building
6 1 (2.50%) Change Management
6 1 (2.50%) Problem Management
6 1 (2.50%) Fault Management
Programming Languages
1 7 (17.50%) C
2 4 (10.00%) VB
2 4 (10.00%) PowerShell
3 2 (5.00%) SQL
Qualifications
1 10 (25.00%) Microsoft Certification
2 7 (17.50%) MCP
2 7 (17.50%) MCSE
3 4 (10.00%) MCSA
3 4 (10.00%) MCTS
4 3 (7.50%) Cisco Certification
5 2 (5.00%) CCNP
6 1 (2.50%) CCNA
6 1 (2.50%) MCITP
6 1 (2.50%) Degree
6 1 (2.50%) A+ Certification
System Software
1 29 (72.50%) Active Directory
2 10 (25.00%) VMware Infrastructure
3 7 (17.50%) Terminal Services
3 7 (17.50%) VMware Workstation
3 7 (17.50%) vSphere
3 7 (17.50%) VMware ESXi
4 5 (12.50%) Hyper-V
5 3 (7.50%) XenApp
6 1 (2.50%) XenDesktop
Systems Management
1 7 (17.50%) Nagios
1 7 (17.50%) Dollar Universe
2 2 (5.00%) OpenView
2 2 (5.00%) SCCM
Vendors
1 22 (55.00%) Microsoft
2 13 (32.50%) Citrix
3 11 (27.50%) VMware
4 3 (7.50%) Cisco
5 2 (5.00%) NetIQ
5 2 (5.00%) Symantec
5 2 (5.00%) Trapeze
6 1 (2.50%) Apple
6 1 (2.50%) Oracle
6 1 (2.50%) HP
6 1 (2.50%) Dell
Watford, Hertfordshire
Bluetownonline
Posted: 2 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + £5k shift allowance
Posted: 3 days ago