The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 230 235 248
Rank change year-on-year
+5 +13
Permanent jobs requiring a 2nd Line Support Engineer 28 21 28
As % of all permanent IT jobs located in the East of England 0.38% 0.29% 0.34%
As % of the Job Titles category 0.40% 0.31% 0.36%
Number of salaries quoted 28 20 26
Average salary £26,000 £22,500 £25,000
Average salary % change year-on-year
+15.55% -10.00%
90% offered a salary of more than £21,750 £20,000 £23,000
10% offered a salary of more than £30,300 £27,050 £30,000
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6976 6851 7835
As % of all permanent IT jobs located in the East of England 95.86% 95.75% 95.12%
Number of salaries quoted 5618 5611 6746
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Salary Trend in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norfolk +8 10 £30,000 +50.00%
Bedfordshire +17 5 £26,000 +0.97% 1
Essex -2 5 £20,000 -11.11%
Hertfordshire -15 4 £28,000 +24.44% 4
Cambridgeshire -1 2 £23,000 +2.22%
Suffolk -3 2 £24,500 +19.51%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 4 March 2015, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 33 (70.21%) Windows
2 28 (59.57%) Microsoft
3 25 (53.19%) Active Directory
4 22 (46.81%) ITIL
5 19 (40.43%) MS Exchange
5 19 (40.43%) Microsoft Certification
6 17 (36.17%) MS Office
7 15 (31.91%) MS Excel
7 15 (31.91%) Citrix
8 13 (27.66%) MCSE
9 12 (25.53%) MCP
9 12 (25.53%) Analytical Skills
10 10 (21.28%) Exchange Server 2010
10 10 (21.28%) MCTS
11 9 (19.15%) Root Cause Analysis
11 9 (19.15%) Performance Tuning
11 9 (19.15%) Exchange Server 2007
11 9 (19.15%) Risk Analysis
11 9 (19.15%) Windows Server 2008
12 8 (17.02%) Windows 7
12 8 (17.02%) VMware
12 8 (17.02%) MCSA
12 8 (17.02%) DHCP
12 8 (17.02%) DNS
12 8 (17.02%) Windows XP
13 7 (14.89%) Thin Client
13 7 (14.89%) VB
13 7 (14.89%) Migration
13 7 (14.89%) Nagios
13 7 (14.89%) PowerShell

2nd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 4 March 2015, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (40.43%) MS Exchange
2 10 (21.28%) Exchange Server 2010
3 9 (19.15%) Exchange Server 2007
4 4 (8.51%) SharePoint
5 3 (6.38%) IIS
5 3 (6.38%) Exchange Server 2013
6 2 (4.26%) Exchange Server 2003
7 1 (2.13%) SharePoint 2013
7 1 (2.13%) SharePoint 2010
7 1 (2.13%) Lync
Applications
1 17 (36.17%) MS Office
2 15 (31.91%) MS Excel
3 4 (8.51%) MS PowerPoint
Cloud Services
1 4 (8.51%) Office 365
Communications & Networking
1 8 (17.02%) DHCP
1 8 (17.02%) DNS
2 3 (6.38%) VoIP
2 3 (6.38%) Firewall
2 3 (6.38%) Wireless
3 2 (4.26%) WAN
3 2 (4.26%) TCP/IP
4 1 (2.13%) LAN
4 1 (2.13%) IP Telephony
4 1 (2.13%) DWDM
4 1 (2.13%) Unified Communications
General
1 2 (4.26%) Telecoms
1 2 (4.26%) Legal
2 1 (2.13%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.13%) J2EE
Miscellaneous
1 12 (25.53%) Analytical Skills
2 7 (14.89%) Thin Client
2 7 (14.89%) Fat Client
3 5 (10.64%) Blackberry
4 3 (6.38%) Video Conferencing
5 2 (4.26%) PDA
6 1 (2.13%) Statistics
Operating Systems
1 33 (70.21%) Windows
2 9 (19.15%) Windows Server 2008
3 8 (17.02%) Windows 7
3 8 (17.02%) Windows XP
4 7 (14.89%) Windows Server 2012
5 6 (12.77%) Windows Server 2003
6 5 (10.64%) Windows 8
7 1 (2.13%) Linux
Processes & Methodologies
1 22 (46.81%) ITIL
2 9 (19.15%) Root Cause Analysis
2 9 (19.15%) Performance Tuning
2 9 (19.15%) Risk Analysis
3 7 (14.89%) Migration
4 6 (12.77%) Service Delivery
5 1 (2.13%) Change Management
5 1 (2.13%) Project Management
5 1 (2.13%) Fault Management
Programming Languages
1 7 (14.89%) VB
1 7 (14.89%) PowerShell
2 5 (10.64%) SQL
3 1 (2.13%) Java
Qualifications
1 19 (40.43%) Microsoft Certification
2 13 (27.66%) MCSE
3 12 (25.53%) MCP
4 10 (21.28%) MCTS
5 8 (17.02%) MCSA
6 5 (10.64%) MCITP
7 3 (6.38%) MCDST
8 2 (4.26%) A+ Certification
8 2 (4.26%) Cisco Certification
9 1 (2.13%) CCNP
9 1 (2.13%) CCNA
9 1 (2.13%) ITIL Certification
9 1 (2.13%) Degree
Quality Assurance & Compliance
1 2 (4.26%) SLA
System Software
1 25 (53.19%) Active Directory
2 4 (8.51%) Hyper-V
2 4 (8.51%) VMware Infrastructure
3 3 (6.38%) vSphere
4 1 (2.13%) XenApp
Systems Management
1 7 (14.89%) Nagios
1 7 (14.89%) Dollar Universe
2 3 (6.38%) Backup Exec
Vendors
1 28 (59.57%) Microsoft
2 15 (31.91%) Citrix
3 8 (17.02%) VMware
4 4 (8.51%) Symantec
4 4 (8.51%) Cisco
5 3 (6.38%) Veeam
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Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: Yesterday
St. Albans, Hertfordshire
Proteus Europe
Salary: £25000 per annum
Posted: 2 days ago
Hertfordshire
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Salary: £30000 - £32000 per annum + 30% Shift Allowance + Benefits
Posted: 4 days ago
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Salary: £25000 - £30000 per annum
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Watford
Quantica Technology - London
Salary: £20000 - £30000 per annum + comprehensive benefits package
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