The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 231 224 250
Rank change year-on-year
-7 +26
Permanent jobs requiring a 2nd Line Support Engineer 14 40 23
As % of all permanent IT jobs located in the East of England 0.22% 0.56% 0.29%
As % of the Job Titles category 0.23% 0.58% 0.30%
Number of salaries quoted 13 39 23
Median salary £26,000 £27,500 £25,000
Median salary % change year-on-year
-5.45% +10.00%
90% offered a salary of more than £21,500 £22,300 £22,500
10% offered a salary of more than £30,000 £32,500 £29,800
UK excluding London median salary £25,500 £26,000 £26,000
% change year-on-year
-1.92% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6139 6894 7675
As % of all permanent IT jobs located in the East of England 96.66% 96.84% 96.25%
Number of salaries quoted 5022 5730 6280
Median salary £45,000 £44,500 £42,500
Median salary % change year-on-year
+1.12% +4.70%
90% offered a salary of more than £26,800 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Salary Trend in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +8 7 £25,500 +18.60% 2
Hertfordshire -11 6 £30,000 -
Bedfordshire - 1 £21,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 9 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Engineer in the job title.

1 43 (89.58%) Windows
2 35 (72.92%) Microsoft
3 22 (45.83%) Active Directory
4 17 (35.42%) Windows Server
4 17 (35.42%) Citrix
4 17 (35.42%) SQL
4 17 (35.42%) Cisco
5 16 (33.33%) ITIL
6 15 (31.25%) MS Exchange
6 15 (31.25%) Windows 8
7 13 (27.08%) VMware
7 13 (27.08%) Windows 7
8 12 (25.00%) Windows Server 2008
8 12 (25.00%) Cisco Certification
8 12 (25.00%) CCNA
8 12 (25.00%) Office 365
9 11 (22.92%) Microsoft Certification
9 11 (22.92%) TCP/IP
9 11 (22.92%) SQL Server
9 11 (22.92%) Firewall
10 10 (20.83%) MCITP
10 10 (20.83%) HTML
10 10 (20.83%) JavaScript
10 10 (20.83%) Linux
10 10 (20.83%) MCSE
10 10 (20.83%) MS Excel
11 9 (18.75%) SharePoint
11 9 (18.75%) MS Office
11 9 (18.75%) CSS
11 9 (18.75%) jQuery

2nd Line Support Engineer Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (31.25%) MS Exchange
2 9 (18.75%) SharePoint
3 8 (16.67%) SharePoint 2013
4 4 (8.33%) Exchange Server 2010
4 4 (8.33%) Exchange Server 2013
5 3 (6.25%) Exchange Server 2007
6 2 (4.17%) Apache
6 2 (4.17%) Skype for Business
7 1 (2.08%) GroupWise
Applications
1 10 (20.83%) MS Excel
2 9 (18.75%) MS Office
3 2 (4.17%) MS PowerPoint
3 2 (4.17%) MS Visio
Cloud Services
1 12 (25.00%) Office 365
Communications & Networking
1 11 (22.92%) Firewall
1 11 (22.92%) TCP/IP
2 5 (10.42%) VPN
3 3 (6.25%) DHCP
3 3 (6.25%) DNS
3 3 (6.25%) IP Telephony
3 3 (6.25%) Remote Desktop
3 3 (6.25%) WAN
4 2 (4.17%) ADSL
4 2 (4.17%) Cisco ASA
4 2 (4.17%) Cisco IOS
4 2 (4.17%) Cisco PIX
4 2 (4.17%) Internet
4 2 (4.17%) IPsec
4 2 (4.17%) NetScaler
4 2 (4.17%) Network Security
4 2 (4.17%) SAN
4 2 (4.17%) Skype
4 2 (4.17%) SSH
4 2 (4.17%) Wi-Fi
Database & Business Intelligence
1 11 (22.92%) SQL Server
2 2 (4.17%) Crystal Reports
2 2 (4.17%) MySQL
2 2 (4.17%) Oracle Database
2 2 (4.17%) Oracle Reports
2 2 (4.17%) PostgreSQL
2 2 (4.17%) RDBMS
2 2 (4.17%) Relational Database
General
1 4 (8.33%) Finance
1 4 (8.33%) Telecoms
2 1 (2.08%) Advertising
2 1 (2.08%) Retail
Libraries, Frameworks & Software Standards
1 10 (20.83%) HTML
2 9 (18.75%) CSS
2 9 (18.75%) HTML5
2 9 (18.75%) jQuery
Miscellaneous
1 3 (6.25%) Driving Licence
2 2 (4.17%) Analytical Skills
2 2 (4.17%) Blackberry
2 2 (4.17%) Data Centre
3 1 (2.08%) iPhone
3 1 (2.08%) Replication
Operating Systems
1 43 (89.58%) Windows
2 17 (35.42%) Windows Server
3 15 (31.25%) Windows 8
4 13 (27.08%) Windows 7
5 12 (25.00%) Windows Server 2008
6 10 (20.83%) Linux
7 9 (18.75%) Windows Server 2012
8 5 (10.42%) Unix
8 5 (10.42%) Windows XP
9 4 (8.33%) Red Hat Enterprise Linux
10 3 (6.25%) Windows 10
11 2 (4.17%) CentOS
11 2 (4.17%) Mac OS X
11 2 (4.17%) Windows Server 2003
12 1 (2.08%) Android
12 1 (2.08%) Fedora
12 1 (2.08%) Ubuntu
12 1 (2.08%) Windows Vista
Processes & Methodologies
1 16 (33.33%) ITIL
2 8 (16.67%) Service Management
3 5 (10.42%) Change Management
4 3 (6.25%) Line Management
5 2 (4.17%) Change Control
5 2 (4.17%) Disk Encryption
5 2 (4.17%) ITIL V3
5 2 (4.17%) Multi-Factor Authentication
5 2 (4.17%) Presales
5 2 (4.17%) Problem Management
5 2 (4.17%) Service Delivery
5 2 (4.17%) Software Delivery
5 2 (4.17%) Two-Factor Authentication
5 2 (4.17%) Workflow
6 1 (2.08%) DevOps
6 1 (2.08%) E-Commerce
6 1 (2.08%) Mobile Device Management
6 1 (2.08%) PRINCE2
Programming Languages
1 17 (35.42%) SQL
2 10 (20.83%) JavaScript
3 2 (4.17%) Perl
3 2 (4.17%) Python
3 2 (4.17%) Shell Script
Qualifications
1 12 (25.00%) CCNA
1 12 (25.00%) Cisco Certification
2 11 (22.92%) Microsoft Certification
3 10 (20.83%) MCITP
3 10 (20.83%) MCSE
4 8 (16.67%) MCDST
4 8 (16.67%) MCSA
5 5 (10.42%) Security Cleared
6 4 (8.33%) SC Cleared
7 2 (4.17%) CCA
7 2 (4.17%) CCEA
7 2 (4.17%) CCNP
7 2 (4.17%) Citrix Certification
8 1 (2.08%) Degree
Quality Assurance & Compliance
1 6 (12.50%) SLA
System Software
1 22 (45.83%) Active Directory
2 6 (12.50%) XenApp
3 3 (6.25%) VMware Infrastructure
4 2 (4.17%) XenDesktop
5 1 (2.08%) Hyper-V
5 1 (2.08%) vSphere
Systems Management
1 4 (8.33%) Cisco UCCE
2 1 (2.08%) SCCM
2 1 (2.08%) SCOM
Vendors
1 35 (72.92%) Microsoft
2 17 (35.42%) Cisco
2 17 (35.42%) Citrix
3 13 (27.08%) VMware
4 4 (8.33%) Red Hat
5 3 (6.25%) Sage
6 2 (4.17%) Avaya
6 2 (4.17%) Oracle
6 2 (4.17%) Sybase
7 1 (2.08%) Compaq
7 1 (2.08%) Dell
7 1 (2.08%) HP
7 1 (2.08%) Mitel
7 1 (2.08%) NEC
7 1 (2.08%) Nortel
7 1 (2.08%) Novell
7 1 (2.08%) WatchGuard
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