The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 239 259 272
Rank change year-on-year
+20 +13
Permanent jobs requiring a 2nd Line Support Engineer 23 13 11
As % of all permanent IT jobs located in the East of England 0.281% 0.149% 0.113%
As % of the Job Titles category 0.294% 0.154% 0.120%
Number of salaries quoted 21 8 10
Average salary £20,000 £26,250 £25,000
Average salary % change year-on-year
-23.80% +5.00%
UK excluding London average salary £26,000 £26,000 £24,000
% change year-on-year
- +8.33%
All Job Titles
East of England
Permanent IT job ads with a match in the
Job Titles category
7811 8433 9185
As % of all permanent IT jobs located in the East of England 95.35% 96.65% 94.75%
Number of salaries quoted 6806 7055 7869
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

East of England 2nd Line Support Engineer Salary Trend

2nd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cambridgeshire - 14 £20,000 -
Hertfordshire +5 5 £25,000 -16.66%
Essex +17 2 £24,000 -11.11%
Bedfordshire - 2 £25,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 25 (51.02%) Windows
2 23 (46.94%) Microsoft
3 19 (38.78%) Degree
4 16 (32.65%) VMware
5 15 (30.61%) Firewall
5 15 (30.61%) MS Office
5 15 (30.61%) MS Exchange
6 13 (26.53%) SQL
6 13 (26.53%) Active Directory
7 12 (24.49%) MS Excel
7 12 (24.49%) .NET
7 12 (24.49%) Marketing
8 10 (20.41%) VMware Infrastructure
9 9 (18.37%) Windows Server 2008
9 9 (18.37%) Windows Server 2003
10 8 (16.33%) Cisco
10 8 (16.33%) Migration
10 8 (16.33%) IIS
10 8 (16.33%) VPN
11 7 (14.29%) Citrix
11 7 (14.29%) Microsoft Certification
11 7 (14.29%) SAN
11 7 (14.29%) NFS
11 7 (14.29%) PHP
11 7 (14.29%) MySQL
11 7 (14.29%) Linux
11 7 (14.29%) Postgraduate
11 7 (14.29%) Python
11 7 (14.29%) Samba
11 7 (14.29%) Bash shell

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 12 (24.49%) .NET
Application Platforms
1 15 (30.61%) MS Exchange
2 8 (16.33%) IIS
3 3 (6.122%) Exchange Server 2010
3 3 (6.122%) Exchange Server 2003
3 3 (6.122%) SharePoint
4 1 (2.041%) Lync
Applications
1 15 (30.61%) MS Office
2 12 (24.49%) MS Excel
Communications & Networking
1 15 (30.61%) Firewall
2 8 (16.33%) VPN
3 7 (14.29%) SAN
4 4 (8.163%) LAN
5 3 (6.122%) iSCSI
5 3 (6.122%) NAS
5 3 (6.122%) Wireless
6 2 (4.082%) DNS
6 2 (4.082%) TCP/IP
6 2 (4.082%) VoIP
6 2 (4.082%) WAN
6 2 (4.082%) DHCP
7 1 (2.041%) Cisco ASA
Database & Business Intelligence
1 7 (14.29%) MySQL
1 7 (14.29%) Big Data
General
1 12 (24.49%) Marketing
2 1 (2.041%) Advertising
2 1 (2.041%) Publishing
Operating Systems
1 25 (51.02%) Windows
2 9 (18.37%) Windows Server 2008
2 9 (18.37%) Windows Server 2003
3 7 (14.29%) Linux
4 5 (10.20%) Windows 7
5 4 (8.163%) Windows Vista
6 3 (6.122%) Windows XP
7 1 (2.041%) Windows Server 2012
Processes & Methodologies
1 8 (16.33%) Migration
2 2 (4.082%) ITIL
3 1 (2.041%) Infrastructure Management
3 1 (2.041%) Asset Management
3 1 (2.041%) Incident Management
3 1 (2.041%) BCP
3 1 (2.041%) Disaster Recovery
Programming Languages
1 13 (26.53%) SQL
2 7 (14.29%) PHP
2 7 (14.29%) Python
2 7 (14.29%) Bash shell
Qualifications
1 19 (38.78%) Degree
2 7 (14.29%) Microsoft Certification
2 7 (14.29%) Postgraduate
3 3 (6.122%) MCP
4 1 (2.041%) MCSE
4 1 (2.041%) MCTS
Quality Assurance & Compliance
1 1 (2.041%) SLA
System Software
1 13 (26.53%) Active Directory
2 10 (20.41%) VMware Infrastructure
3 7 (14.29%) NFS
3 7 (14.29%) Samba
4 4 (8.163%) VMware ESX
4 4 (8.163%) vSphere
4 4 (8.163%) VMware ESXi
5 2 (4.082%) VMware Server
6 1 (2.041%) XenApp
6 1 (2.041%) XenDesktop
6 1 (2.041%) MetaFrame
6 1 (2.041%) Terminal Server
Systems Management
1 3 (6.122%) Norton AntiVirus
2 1 (2.041%) SCCM
2 1 (2.041%) SCOM
2 1 (2.041%) Puppet
2 1 (2.041%) OpenView
Vendors
1 23 (46.94%) Microsoft
2 16 (32.65%) VMware
3 8 (16.33%) Cisco
4 7 (14.29%) Citrix
5 3 (6.122%) Apple
5 3 (6.122%) Symantec
6 1 (2.041%) HP
6 1 (2.041%) Dell