The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 210 227 230
Rank change year-on-year
+17 +3
Permanent jobs requiring a 2nd Line Support Engineer 33 33 38
As % of all permanent IT jobs located in the East of England 0.53% 0.45% 0.50%
As % of the Job Titles category 0.55% 0.47% 0.52%
Number of salaries quoted 29 30 32
Median salary £28,000 £30,000 £25,000
Median salary % change year-on-year
-6.66% +20.00%
90% offered a salary of more than £20,500 £22,500 £22,500
10% offered a salary of more than £33,600 £40,000 £27,500
UK excluding London median salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5970 7036 7373
As % of all permanent IT jobs located in the East of England 96.04% 96.07% 97.57%
Number of salaries quoted 4954 5969 5989
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Engineer
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Salary Trend in the East of England

2nd Line Support Engineer
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the East of England region over the 3 months to 28 September 2016.

2nd Line Support Engineer Salary Histogram in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +11 15 £30,000 - 2
Cambridgeshire +22 11 £20,500 -12.76% 1
Suffolk -1 4 £28,000 +8.73%
Essex +4 2 £28,000 +7.69% 1
Norfolk - 1 £23,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support Engineer in the job title.

1 49 (79.03%) Windows
2 36 (58.06%) Microsoft
3 25 (40.32%) Active Directory
4 21 (33.87%) Windows 8
5 17 (27.42%) ITIL
6 16 (25.81%) Windows 7
6 16 (25.81%) Windows Server
7 15 (24.19%) SQL
7 15 (24.19%) Citrix
8 14 (22.58%) MS Excel
9 13 (20.97%) Windows Server 2012
9 13 (20.97%) Windows Server 2008
9 13 (20.97%) MS Exchange
10 12 (19.35%) VMware
10 12 (19.35%) Office 365
11 11 (17.74%) VPN
11 11 (17.74%) Cisco
11 11 (17.74%) MS Office
12 10 (16.13%) SQL Server
12 10 (16.13%) SharePoint
13 9 (14.52%) SLA
13 9 (14.52%) TCP/IP
13 9 (14.52%) HTML
13 9 (14.52%) JavaScript
13 9 (14.52%) CSS
13 9 (14.52%) Cisco Certification
13 9 (14.52%) CCNA
13 9 (14.52%) jQuery
13 9 (14.52%) HTML5
14 8 (12.90%) Service Management

2nd Line Support Engineer Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (20.97%) MS Exchange
2 10 (16.13%) SharePoint
3 7 (11.29%) Exchange Server 2010
3 7 (11.29%) SharePoint 2013
4 6 (9.68%) Skype for Business
5 5 (8.06%) Exchange Server 2013
6 4 (6.45%) Blackberry Enterprise Server
7 3 (4.84%) Exchange Server 2007
8 2 (3.23%) Apache
8 2 (3.23%) IIS
9 1 (1.61%) GroupWise
Applications
1 14 (22.58%) MS Excel
2 11 (17.74%) MS Office
3 6 (9.68%) MS PowerPoint
3 6 (9.68%) MS Visio
Cloud Services
1 12 (19.35%) Office 365
Communications & Networking
1 11 (17.74%) VPN
2 9 (14.52%) TCP/IP
3 7 (11.29%) DHCP
3 7 (11.29%) DNS
4 6 (9.68%) Skype
5 4 (6.45%) Firewall
6 3 (4.84%) WAN
7 2 (3.23%) ADSL
7 2 (3.23%) IPsec
7 2 (3.23%) NetScaler
7 2 (3.23%) Network Security
7 2 (3.23%) Remote Desktop
7 2 (3.23%) SSH
7 2 (3.23%) Wireless
8 1 (1.61%) IP Telephony
8 1 (1.61%) LAN
Database & Business Intelligence
1 10 (16.13%) SQL Server
2 2 (3.23%) Crystal Reports
2 2 (3.23%) MySQL
2 2 (3.23%) Oracle Database
2 2 (3.23%) Oracle Reports
2 2 (3.23%) PostgreSQL
2 2 (3.23%) RDBMS
2 2 (3.23%) Relational Database
General
1 5 (8.06%) Telecoms
2 4 (6.45%) Finance
3 2 (3.23%) Law
3 2 (3.23%) Retail
4 1 (1.61%) Advertising
4 1 (1.61%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (14.52%) CSS
1 9 (14.52%) HTML
1 9 (14.52%) HTML5
1 9 (14.52%) jQuery
Miscellaneous
1 7 (11.29%) Driving Licence
2 6 (9.68%) Smartphone
3 4 (6.45%) Blackberry
4 2 (3.23%) Analytical Skills
4 2 (3.23%) Data Centre
4 2 (3.23%) Performance Metrics
5 1 (1.61%) EPoS
5 1 (1.61%) iPhone
5 1 (1.61%) Video Conferencing
Operating Systems
1 49 (79.03%) Windows
2 21 (33.87%) Windows 8
3 16 (25.81%) Windows 7
3 16 (25.81%) Windows Server
4 13 (20.97%) Windows Server 2008
4 13 (20.97%) Windows Server 2012
5 7 (11.29%) Windows 10
6 6 (9.68%) Windows XP
7 4 (6.45%) Linux
7 4 (6.45%) Red Hat Enterprise Linux
7 4 (6.45%) Unix
7 4 (6.45%) Windows Server 2003
8 2 (3.23%) CentOS
8 2 (3.23%) Windows Phone
9 1 (1.61%) Android
9 1 (1.61%) Windows Vista
Processes & Methodologies
1 17 (27.42%) ITIL
2 8 (12.90%) Service Management
3 6 (9.68%) Change Management
3 6 (9.68%) Multi-Factor Authentication
3 6 (9.68%) Two-Factor Authentication
4 4 (6.45%) Service Delivery
5 3 (4.84%) Line Management
6 2 (3.23%) Balanced Scorecard
6 2 (3.23%) Capacity Management
6 2 (3.23%) Change Control
6 2 (3.23%) Configuration Management
6 2 (3.23%) Data Protection
6 2 (3.23%) ITIL V3
6 2 (3.23%) Presales
6 2 (3.23%) Problem Management
6 2 (3.23%) Security Patching
6 2 (3.23%) Software Delivery
6 2 (3.23%) Workflow
7 1 (1.61%) Fault Management
7 1 (1.61%) Mobile Device Management
Programming Languages
1 15 (24.19%) SQL
2 9 (14.52%) JavaScript
3 2 (3.23%) Perl
3 2 (3.23%) Python
3 2 (3.23%) Shell Script
Qualifications
1 9 (14.52%) CCNA
1 9 (14.52%) Cisco Certification
2 8 (12.90%) Microsoft Certification
3 7 (11.29%) MCDST
3 7 (11.29%) MCITP
3 7 (11.29%) MCSA
3 7 (11.29%) MCSE
4 4 (6.45%) SC Cleared
4 4 (6.45%) Security Cleared
5 2 (3.23%) MCP
Quality Assurance & Compliance
1 9 (14.52%) SLA
System Software
1 25 (40.32%) Active Directory
2 4 (6.45%) VMware Infrastructure
3 3 (4.84%) XenApp
4 2 (3.23%) Hyper-V
5 1 (1.61%) vSphere
Systems Management
1 4 (6.45%) Cisco UCCE
1 4 (6.45%) WSUS
2 1 (1.61%) SCCM
2 1 (1.61%) SCOM
Vendors
1 36 (58.06%) Microsoft
2 15 (24.19%) Citrix
3 12 (19.35%) VMware
4 11 (17.74%) Cisco
5 5 (8.06%) Apple
6 4 (6.45%) Red Hat
7 3 (4.84%) Sage
8 2 (3.23%) Avaya
8 2 (3.23%) Clearswift
8 2 (3.23%) Oracle
8 2 (3.23%) Proofpoint
8 2 (3.23%) Sybase
9 1 (1.61%) Compaq
9 1 (1.61%) Dell
9 1 (1.61%) HP
9 1 (1.61%) Mitel
9 1 (1.61%) New Relic
9 1 (1.61%) Nortel
9 1 (1.61%) SolarWinds
9 1 (1.61%) WatchGuard
Basildon, Essex
Nanotek Limited
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 5 days ago
Huntingdon, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum
Posted: 6 days ago
Bedford, Bedfordshire
Premier IT
Salary: £24000 per annum
Posted: 6 days ago
Watford
Bluetown Online LTD
Posted: 15 days ago