The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 220 231 222
Rank change year-on-year
+11 -9
Permanent jobs requiring a 2nd Line Support Engineer 44 32 32
As % of all permanent IT jobs located in the East of England 0.63% 0.44% 0.47%
As % of the Job Titles category 0.65% 0.45% 0.48%
Number of salaries quoted 40 32 31
Average salary £25,000 £25,000 £22,500
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £20,500 £21,750 £20,000
10% offered a salary of more than £30,000 £30,000 £27,500
UK excluding London average salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6789 7083 6613
As % of all permanent IT jobs located in the East of England 96.64% 96.68% 97.59%
Number of salaries quoted 5559 5746 5341
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Salary Trend in the East of England

2nd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +24 19 £20,500 -12.76% 2
Hertfordshire +11 18 £25,000 +4.16% 3
Essex -4 6 £28,000 +3.70% 1
Norfolk +5 1 - -
Bedfordshire -4 1 £31,000 +21.56%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 10 February 2016, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 61 (74.39%) Windows
2 47 (57.32%) Active Directory
3 39 (47.56%) Microsoft
4 36 (43.90%) Windows Server
5 29 (35.37%) Office 365
5 29 (35.37%) Citrix
6 27 (32.93%) VMware
7 26 (31.71%) DNS
8 24 (29.27%) Windows Server 2008
9 23 (28.05%) Windows 8
10 22 (26.83%) Windows Server 2012
10 22 (26.83%) TCP/IP
10 22 (26.83%) MS Exchange
11 21 (25.61%) DHCP
11 21 (25.61%) Driving Licence
12 18 (21.95%) Windows Server 2003
13 17 (20.73%) Windows XP
13 17 (20.73%) Firewall
13 17 (20.73%) Windows 7
14 16 (19.51%) VPN
14 16 (19.51%) Microsoft Certification
15 15 (18.29%) MS Office
16 13 (15.85%) SQL Server
16 13 (15.85%) MCSE
16 13 (15.85%) Cisco
16 13 (15.85%) SharePoint
16 13 (15.85%) Wi-Fi
16 13 (15.85%) Exchange Server 2010
17 11 (13.41%) SharePoint 2013
17 11 (13.41%) MCDST

2nd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 10 February 2016, IT jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (26.83%) MS Exchange
2 13 (15.85%) Exchange Server 2010
2 13 (15.85%) SharePoint
3 11 (13.41%) SharePoint 2013
4 8 (9.76%) Exchange Server 2003
5 7 (8.54%) Exchange Server 2013
6 5 (6.10%) Exchange Server 2007
7 3 (3.66%) Skype for Business
8 2 (2.44%) IIS
Applications
1 15 (18.29%) MS Office
2 11 (13.41%) MS Excel
Business Applications
1 1 (1.22%) Dynamics CRM
Cloud Services
1 29 (35.37%) Office 365
2 10 (12.20%) Google Apps
3 2 (2.44%) Microsoft Azure
4 1 (1.22%) Amazon AWS
4 1 (1.22%) Cloud Computing
Communications & Networking
1 26 (31.71%) DNS
2 22 (26.83%) TCP/IP
3 21 (25.61%) DHCP
4 17 (20.73%) Firewall
5 16 (19.51%) VPN
6 13 (15.85%) Wi-Fi
7 9 (10.98%) LAN
7 9 (10.98%) WAN
8 5 (6.10%) SMTP
9 3 (3.66%) PBX
9 3 (3.66%) RFID
10 2 (2.44%) Cisco IOS
10 2 (2.44%) Wireless
11 1 (1.22%) ADSL
11 1 (1.22%) Cisco ASA
Database & Business Intelligence
1 13 (15.85%) SQL Server
General
1 8 (9.76%) Finance
2 5 (6.10%) Telecoms
3 3 (3.66%) Publishing
3 3 (3.66%) Retail
4 2 (2.44%) Back Office
4 2 (2.44%) Law
4 2 (2.44%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.22%) Web Services
Miscellaneous
1 21 (25.61%) Driving Licence
2 4 (4.88%) Analytical Skills
3 3 (3.66%) CCTV
4 1 (1.22%) Data Centre
4 1 (1.22%) EPoS
4 1 (1.22%) User Experience
Operating Systems
1 61 (74.39%) Windows
2 36 (43.90%) Windows Server
3 24 (29.27%) Windows Server 2008
4 23 (28.05%) Windows 8
5 22 (26.83%) Windows Server 2012
6 18 (21.95%) Windows Server 2003
7 17 (20.73%) Windows 7
7 17 (20.73%) Windows XP
8 7 (8.54%) Linux
9 6 (7.32%) Mac OS
10 5 (6.10%) Unix
11 1 (1.22%) Mac OS X
11 1 (1.22%) Windows 10
Processes & Methodologies
1 7 (8.54%) Logistics
1 7 (8.54%) Service Delivery
2 4 (4.88%) Incident Management
2 4 (4.88%) Migration
3 3 (3.66%) ITIL
3 3 (3.66%) Project Management
4 2 (2.44%) Business Continuity
4 2 (2.44%) Change Control
5 1 (1.22%) Change Management
5 1 (1.22%) CRM
5 1 (1.22%) Data Protection
5 1 (1.22%) Time Management
Programming Languages
1 9 (10.98%) SQL
2 4 (4.88%) C
Qualifications
1 16 (19.51%) Microsoft Certification
2 13 (15.85%) MCSE
3 11 (13.41%) MCDST
3 11 (13.41%) MCITP
3 11 (13.41%) MCSA
4 5 (6.10%) Security Cleared
5 3 (3.66%) VMware Certified Professional (VCP)
6 2 (2.44%) CCNA
6 2 (2.44%) CCNP
6 2 (2.44%) Cisco Certification
6 2 (2.44%) MCP
6 2 (2.44%) SC Cleared
7 1 (1.22%) CCA
7 1 (1.22%) Citrix Certification
7 1 (1.22%) Degree
Quality Assurance & Compliance
1 10 (12.20%) SLA
2 1 (1.22%) ISO 14001
2 1 (1.22%) ISO 9001
2 1 (1.22%) ISO/IEC 27001
System Software
1 47 (57.32%) Active Directory
2 10 (12.20%) Hyper-V
2 10 (12.20%) XenApp
3 9 (10.98%) VMware Infrastructure
4 6 (7.32%) XenDesktop
Systems Management
1 2 (2.44%) Backup Exec
2 1 (1.22%) FortiGate
2 1 (1.22%) NetBackup
2 1 (1.22%) SCCM
2 1 (1.22%) Symantec Enterprise Vault
2 1 (1.22%) WSUS
Vendors
1 39 (47.56%) Microsoft
2 29 (35.37%) Citrix
3 27 (32.93%) VMware
4 13 (15.85%) Cisco
5 10 (12.20%) Google
6 9 (10.98%) Apple
7 5 (6.10%) Sage
8 4 (4.88%) Oracle
9 3 (3.66%) Avaya
9 3 (3.66%) Dell
9 3 (3.66%) HP
10 2 (2.44%) Juniper
11 1 (1.22%) 3PAR
11 1 (1.22%) Aruba
11 1 (1.22%) Forcepoint
11 1 (1.22%) Infoblox
11 1 (1.22%) NetApp
11 1 (1.22%) Palo Alto
11 1 (1.22%) Salesforce.com
11 1 (1.22%) Symantec
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits and Training
Posted: 2 days ago
Manningtree, Essex
Polar Recruitment
Salary: £27000 - £32000 per annum + Attractive Benefits
Posted: 6 days ago
St. Neots, Cambridgeshire
Stafford-Sharp Associates
Salary: From £20,000 to £26,000 per annum
Posted: 6 days ago
Borehamwood, Hertfordshire
AWD online
Salary: £20,000 - £25,000 + Benefits + Training
Posted: 15 days ago
Cambridge, Cambridgeshire
Arcus Global
Salary: From £30,000 to £35,000 per annum
Posted: 25 days ago