The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 121 119 156
Rank change year-on-year
-2 +37
Permanent jobs citing Incident Management 21 14 13
As % of all permanent IT jobs located in Hertfordshire 0.92% 0.70% 0.45%
As % of the Processes & Methodologies category 1.14% 0.93% 0.58%
Number of salaries quoted 20 8 7
Average salary £42,500 £73,750 £42,500
Average salary % change year-on-year
-42.37% +73.52%
90% offered a salary of more than £26,400 £37,700 £30,000
10% offered a salary of more than £50,000 £82,500 £46,000
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1841 1511 2223
As % of all permanent IT jobs located in Hertfordshire 80.29% 75.17% 76.34%
Number of salaries quoted 1501 1208 1762
Average salary £48,500 £42,500 £47,500
Average salary % change year-on-year
+14.11% -10.52%
90% offered a salary of more than £30,000 £30,000 £32,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 15 £42,500 +3.65%
Hemel Hempstead -9 10 £42,500 -48.48%
Welwyn Garden City - 2 £27,500 - 1
Stevenage - 1 £42,500 -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 September 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 20 (41.67%) ITIL
2 12 (25.00%) Network Management
3 11 (22.92%) Mentoring
3 11 (22.92%) Change Management
4 10 (20.83%) Information Security
4 10 (20.83%) Risk Management
4 10 (20.83%) Windows
4 10 (20.83%) Unified Communications
4 10 (20.83%) Time Management
5 9 (18.75%) Performance Management
5 9 (18.75%) Continuous Improvement
5 9 (18.75%) Data Security
5 9 (18.75%) ISO/IEC 27001
6 8 (16.67%) Microsoft
6 8 (16.67%) Active Directory
6 8 (16.67%) Computer Security
7 7 (14.58%) Analytical Skills
7 7 (14.58%) Cisco
8 6 (12.50%) Windows XP
8 6 (12.50%) TCP/IP
8 6 (12.50%) Network Security
9 5 (10.42%) Problem Management
9 5 (10.42%) SC Cleared
9 5 (10.42%) Security Cleared
9 5 (10.42%) IBM Notes
9 5 (10.42%) MS Office
9 5 (10.42%) Cisco Certification
9 5 (10.42%) Microsoft Certification
9 5 (10.42%) Lotus
9 5 (10.42%) Service Delivery

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 September 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.42%) IBM Notes
2 1 (2.08%) Lotus Domino
2 1 (2.08%) SharePoint
2 1 (2.08%) MS Exchange
2 1 (2.08%) SharePoint 2010
2 1 (2.08%) Exchange Server 2010
2 1 (2.08%) SharePoint 2013
Applications
1 5 (10.42%) MS Office
2 3 (6.25%) MS Excel
Cloud Services
1 2 (4.17%) Google Apps
2 1 (2.08%) Amazon EC2
2 1 (2.08%) Amazon S3
2 1 (2.08%) Microsoft Azure
Communications & Networking
1 10 (20.83%) Unified Communications
2 6 (12.50%) Network Security
2 6 (12.50%) TCP/IP
3 4 (8.33%) Firewall
4 3 (6.25%) IPsec
4 3 (6.25%) BIG-IP
4 3 (6.25%) VLAN
4 3 (6.25%) MPLS
4 3 (6.25%) OSPF
4 3 (6.25%) BGP
4 3 (6.25%) EIGRP
4 3 (6.25%) TACACS
4 3 (6.25%) VPN
4 3 (6.25%) HTTPS
4 3 (6.25%) SSL
4 3 (6.25%) LAN
4 3 (6.25%) WAN
4 3 (6.25%) SMTP
4 3 (6.25%) FTP
4 3 (6.25%) HTTP
Database & Business Intelligence
1 1 (2.08%) MySQL
1 1 (2.08%) SQL Server
1 1 (2.08%) SQL Server 2005
Development Applications
1 3 (6.25%) VSS/SourceSafe
General
1 2 (4.17%) Telecoms
1 2 (4.17%) Finance
1 2 (4.17%) Retail
2 1 (2.08%) Legal
2 1 (2.08%) Manufacturing
Job Titles
1 11 (22.92%) Incident Manager
2 8 (16.67%) Analyst
3 5 (10.42%) Network Engineer
4 4 (8.33%) Architect
4 4 (8.33%) Information Architect
4 4 (8.33%) Help Desk Analyst
4 4 (8.33%) Service Desk Analyst
4 4 (8.33%) Technical Manager
4 4 (8.33%) Security Manager
4 4 (8.33%) Security Architect
4 4 (8.33%) Information Manager
4 4 (8.33%) Information Security Manager
4 4 (8.33%) Information Security Architect
5 2 (4.17%) NOC Engineer
5 2 (4.17%) Applications Manager
5 2 (4.17%) Service Desk Engineer
5 2 (4.17%) Support Engineer
6 1 (2.08%) Service Analyst
6 1 (2.08%) Administrator
6 1 (2.08%) Operations Manager
Libraries, Frameworks & Software Standards
1 1 (2.08%) SOAP
1 1 (2.08%) Web Services
1 1 (2.08%) XML
1 1 (2.08%) Ajax
Miscellaneous
1 7 (14.58%) Analytical Skills
2 4 (8.33%) CESG
3 2 (4.17%) Video Conferencing
4 1 (2.08%) Management Information System
4 1 (2.08%) Handset
4 1 (2.08%) Clustering
4 1 (2.08%) Data Protection Act
4 1 (2.08%) Computer Science
4 1 (2.08%) CMDB
Operating Systems
1 10 (20.83%) Windows
2 6 (12.50%) Windows XP
3 4 (8.33%) Windows 7
4 3 (6.25%) Windows 8
5 2 (4.17%) Mac OS X
5 2 (4.17%) Windows Vista
5 2 (4.17%) Windows 2000
6 1 (2.08%) UNIX
6 1 (2.08%) Linux
6 1 (2.08%) Windows Server 2008
Processes & Methodologies
1 20 (41.67%) ITIL
2 12 (25.00%) Network Management
3 11 (22.92%) Change Management
3 11 (22.92%) Mentoring
4 10 (20.83%) Risk Management
4 10 (20.83%) Information Security
4 10 (20.83%) Time Management
5 9 (18.75%) Performance Management
5 9 (18.75%) Data Security
5 9 (18.75%) Continuous Improvement
6 8 (16.67%) Computer Security
7 5 (10.42%) Problem Management
7 5 (10.42%) Service Delivery
8 4 (8.33%) Asset Management
8 4 (8.33%) Enterprise Architecture
8 4 (8.33%) Security Architecture
8 4 (8.33%) Cyber Security
8 4 (8.33%) Line Management
9 3 (6.25%) Kalman Filter
9 3 (6.25%) Service Management
Programming Languages
1 1 (2.08%) JavaScript
1 1 (2.08%) SQL
1 1 (2.08%) T-SQL
1 1 (2.08%) PowerShell
Qualifications
1 5 (10.42%) Cisco Certification
1 5 (10.42%) Microsoft Certification
1 5 (10.42%) SC Cleared
1 5 (10.42%) Security Cleared
2 4 (8.33%) MCTS
2 4 (8.33%) MCP
2 4 (8.33%) CCNP
3 3 (6.25%) CTC Cleared
3 3 (6.25%) Degree
4 2 (4.17%) MCITP
4 2 (4.17%) CCIE
4 2 (4.17%) VMware Certified Professional (VCP)
5 1 (2.08%) IBM Certification
5 1 (2.08%) CCNA
5 1 (2.08%) MCSE
5 1 (2.08%) MCSA
5 1 (2.08%) ICAEW
5 1 (2.08%) VCP4
5 1 (2.08%) VCAP
5 1 (2.08%) VCP5
Quality Assurance & Compliance
1 9 (18.75%) ISO/IEC 27001
2 4 (8.33%) SLA
System Software
1 8 (16.67%) Active Directory
2 2 (4.17%) vSphere
2 2 (4.17%) VMware Infrastructure
3 1 (2.08%) Hyper-V
3 1 (2.08%) XenApp
3 1 (2.08%) XenServer
3 1 (2.08%) XenDesktop
3 1 (2.08%) VMware ESXi
3 1 (2.08%) VMware ESX
Systems Management
1 3 (6.25%) CiscoWorks
2 1 (2.08%) Tivoli
2 1 (2.08%) MOM
2 1 (2.08%) SCCM
2 1 (2.08%) SCOM
2 1 (2.08%) SCVMM
2 1 (2.08%) Cisco UCCX
2 1 (2.08%) Cisco CUCM
Vendors
1 8 (16.67%) Microsoft
2 7 (14.58%) Cisco
3 5 (10.42%) Lotus
4 4 (8.33%) HP
5 3 (6.25%) Juniper
5 3 (6.25%) CheckPoint
5 3 (6.25%) Riverbed
5 3 (6.25%) F5
6 2 (4.17%) VMware
6 2 (4.17%) Google
6 2 (4.17%) Remedy
6 2 (4.17%) IBM
7 1 (2.08%) BMC
7 1 (2.08%) CA
7 1 (2.08%) Dell
7 1 (2.08%) Citrix
7 1 (2.08%) Sophos
7 1 (2.08%) Ab Initio
7 1 (2.08%) TIBCO
7 1 (2.08%) Twitter
Hatfield, Hertfordshire
Hays - Computacenter
Salary: Competitive
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Absolute Solution Limited
Salary: From £28,000 to £30,000 per annum £30k plus bens
Posted: 4 days ago
Hertfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Benefits
Posted: 6 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 20 days ago