The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 134 100 125
Rank change year-on-year
-34 +25
Permanent jobs citing Incident Management 14 32 28
As % of all permanent IT jobs located in Hertfordshire 0.56% 1.50% 1.06%
As % of the Processes & Methodologies category 0.71% 1.93% 1.44%
Number of salaries quoted 13 32 28
Average salary £50,000 £45,000 £43,750
Average salary % change year-on-year
+11.11% +2.85%
90% offered a salary of more than £33,800 £32,500 £30,000
10% offered a salary of more than £59,000 £50,000 £50,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1966 1657 1941
As % of all permanent IT jobs located in Hertfordshire 79.08% 77.57% 73.58%
Number of salaries quoted 1612 1246 1571
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £30,000 £31,500
10% offered a salary of more than £72,500 £64,500 £63,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Incident Management
East of England

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 22 July 2014.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 8 £50,000 -
Hemel Hempstead -16 3 £42,500 -3.40%
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 July 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 13 (32.50%) ITIL
2 12 (30.00%) Windows
2 12 (30.00%) Information Security
2 12 (30.00%) Computer Security
3 11 (27.50%) Cisco
4 10 (25.00%) Risk Management
5 9 (22.50%) Data Security
5 9 (22.50%) MS Office
5 9 (22.50%) SLA
6 8 (20.00%) Cisco Certification
6 8 (20.00%) Network Security
7 7 (17.50%) Firewall
7 7 (17.50%) Retail
7 7 (17.50%) CCNP
7 7 (17.50%) CheckPoint
8 6 (15.00%) Active Directory
8 6 (15.00%) Microsoft
8 6 (15.00%) Windows XP
8 6 (15.00%) LAN
8 6 (15.00%) WAN
8 6 (15.00%) Degree
8 6 (15.00%) Network Management
9 5 (12.50%) F5
9 5 (12.50%) SC Cleared
9 5 (12.50%) Security Cleared
9 5 (12.50%) Management Information System
9 5 (12.50%) MS Excel
9 5 (12.50%) IBM Notes
9 5 (12.50%) Lotus
9 5 (12.50%) Juniper

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 July 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) IBM Notes
2 1 (2.50%) Exchange Server 2010
2 1 (2.50%) SharePoint 2013
2 1 (2.50%) SharePoint 2010
2 1 (2.50%) MS Exchange
2 1 (2.50%) SharePoint
2 1 (2.50%) Lotus Domino
Applications
1 9 (22.50%) MS Office
2 5 (12.50%) MS Excel
3 4 (10.00%) MS Visio
Cloud Services
1 2 (5.00%) Google Apps
2 1 (2.50%) Amazon EC2
2 1 (2.50%) Amazon S3
2 1 (2.50%) Microsoft Azure
Communications & Networking
1 8 (20.00%) Network Security
2 7 (17.50%) Firewall
3 6 (15.00%) LAN
3 6 (15.00%) WAN
4 5 (12.50%) TACACS
5 4 (10.00%) TCP/IP
6 3 (7.50%) F5 BIG-IP LTM
6 3 (7.50%) F5 BIG-IP GTM
6 3 (7.50%) Cisco Nexus
6 3 (7.50%) WAAS
6 3 (7.50%) Cisco IOS
6 3 (7.50%) VLAN
6 3 (7.50%) BIG-IP
6 3 (7.50%) IPsec
6 3 (7.50%) VPN
6 3 (7.50%) HTTPS
6 3 (7.50%) SSL
6 3 (7.50%) SMTP
6 3 (7.50%) FTP
6 3 (7.50%) HTTP
Database & Business Intelligence
1 1 (2.50%) SQL Server 2005
1 1 (2.50%) SQL Server
Development Applications
1 3 (7.50%) VSS/SourceSafe
General
1 7 (17.50%) Retail
2 2 (5.00%) Telecoms
2 2 (5.00%) Finance
3 1 (2.50%) Legal
3 1 (2.50%) Manufacturing
Job Titles
1 13 (32.50%) Analyst
2 6 (15.00%) Security Analyst
2 6 (15.00%) Security Manager
3 5 (12.50%) Network Engineer
4 4 (10.00%) Architect
4 4 (10.00%) Information Architect
4 4 (10.00%) Technical Manager
4 4 (10.00%) Service Desk Analyst
4 4 (10.00%) Security Architect
4 4 (10.00%) Information Manager
4 4 (10.00%) Information Security Manager
4 4 (10.00%) Information Security Architect
4 4 (10.00%) IT Security Analyst
5 3 (7.50%) Operations Manager
5 3 (7.50%) Help Desk Analyst
6 2 (5.00%) NOC Engineer
6 2 (5.00%) Incident Manager
6 2 (5.00%) Service Desk Engineer
6 2 (5.00%) Security Operations Manager
7 1 (2.50%) Information Specialist
Miscellaneous
1 5 (12.50%) Management Information System
2 4 (10.00%) CESG
3 1 (2.50%) Data Protection Act
3 1 (2.50%) Computer Science
3 1 (2.50%) Clustering
3 1 (2.50%) Handset
Operating Systems
1 12 (30.00%) Windows
2 6 (15.00%) Windows XP
3 4 (10.00%) AIX
3 4 (10.00%) Linux
4 2 (5.00%) Mac OS X
4 2 (5.00%) Windows 2000
4 2 (5.00%) Windows Vista
5 1 (2.50%) Windows 8
5 1 (2.50%) Windows Server 2008
5 1 (2.50%) Windows 7
Processes & Methodologies
1 13 (32.50%) ITIL
2 12 (30.00%) Information Security
2 12 (30.00%) Computer Security
3 10 (25.00%) Risk Management
4 9 (22.50%) Data Security
5 6 (15.00%) Network Management
6 4 (10.00%) Six Sigma
6 4 (10.00%) Enterprise Architecture
6 4 (10.00%) Lean Six Sigma
6 4 (10.00%) Security Architecture
6 4 (10.00%) Cyber Security
7 3 (7.50%) Root Cause Analysis
7 3 (7.50%) Time Management
7 3 (7.50%) Problem Management
7 3 (7.50%) Service Delivery
7 3 (7.50%) Change Management
8 2 (5.00%) Service Management
8 2 (5.00%) Performance Management
8 2 (5.00%) Fault Management
8 2 (5.00%) ISMS
Programming Languages
1 1 (2.50%) PowerShell
1 1 (2.50%) JavaScript
1 1 (2.50%) SQL
1 1 (2.50%) T-SQL
Qualifications
1 8 (20.00%) Cisco Certification
2 7 (17.50%) CCNP
3 6 (15.00%) Degree
4 5 (12.50%) SC Cleared
4 5 (12.50%) Security Cleared
5 4 (10.00%) CISSP
5 4 (10.00%) GIAC
5 4 (10.00%) EnCE
6 3 (7.50%) CTC Cleared
6 3 (7.50%) Microsoft Certification
7 2 (5.00%) CCNA
7 2 (5.00%) MCP
7 2 (5.00%) CCIE
7 2 (5.00%) CCSA
7 2 (5.00%) VMware Certified Professional (VCP)
7 2 (5.00%) CCSE
7 2 (5.00%) MCITP
7 2 (5.00%) MCTS
8 1 (2.50%) VCP5
8 1 (2.50%) VCAP
Quality Assurance & Compliance
1 9 (22.50%) SLA
2 4 (10.00%) ISO/IEC 27001
3 1 (2.50%) PCI DSS
System Software
1 6 (15.00%) Active Directory
2 2 (5.00%) VMware Infrastructure
2 2 (5.00%) vSphere
3 1 (2.50%) VMware ESXi
3 1 (2.50%) Hyper-V
3 1 (2.50%) VMware ESX
Systems Management
1 3 (7.50%) CiscoWorks
2 1 (2.50%) Cisco CUCM
2 1 (2.50%) Cisco UCCX
2 1 (2.50%) McAfee ePO
2 1 (2.50%) SCCM
2 1 (2.50%) SCOM
2 1 (2.50%) SCVMM
2 1 (2.50%) Tivoli
Vendors
1 11 (27.50%) Cisco
2 7 (17.50%) CheckPoint
3 6 (15.00%) Microsoft
4 5 (12.50%) F5
4 5 (12.50%) Lotus
4 5 (12.50%) Juniper
5 4 (10.00%) HP
6 3 (7.50%) Riverbed
6 3 (7.50%) Computacenter
7 2 (5.00%) Nokia
7 2 (5.00%) Citrix
7 2 (5.00%) IBM
7 2 (5.00%) VMware
7 2 (5.00%) Blue Coat
7 2 (5.00%) Google
8 1 (2.50%) Tripwire
8 1 (2.50%) Dell
8 1 (2.50%) BMC
8 1 (2.50%) CA
8 1 (2.50%) Websense