The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 105 121 108
Rank change year-on-year
+16 -13
Permanent jobs citing Incident Management 45 25 42
As % of all permanent IT jobs located in Hertfordshire 1.97% 0.96% 1.70%
As % of the Processes & Methodologies category 2.60% 1.24% 2.12%
Number of salaries quoted 35 21 41
Average salary £28,000 £57,500 £45,000
Average salary % change year-on-year
-51.30% +27.77%
90% offered a salary of more than £21,500 £24,000 £32,500
10% offered a salary of more than £58,000 £70,000 £47,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1731 2023 1982
As % of all permanent IT jobs located in Hertfordshire 75.85% 77.72% 80.44%
Number of salaries quoted 1368 1627 1564
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £32,500 £31,500
10% offered a salary of more than £70,000 £63,000 £72,500
UK excluding London average salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 28 May 2015.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -10 8 £43,000 +30.30%
Watford +7 7 £45,000 +55.17% 1
St Albans - 6 £27,500 - 1
Royston - 5 £21,500 -
Welwyn Garden City - 4 £50,000 -
Hertford - 3 - -
Rickmansworth - 3 £25,000 -
Stevenage - 1 £65,000 -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 May 2015, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 44 (46.32%) ITIL
2 37 (38.95%) Cisco
3 27 (28.42%) Change Management
3 27 (28.42%) Microsoft
3 27 (28.42%) Windows
3 27 (28.42%) Problem Management
4 24 (25.26%) SAN
5 23 (24.21%) Active Directory
5 23 (24.21%) Firewall
6 21 (22.11%) SLA
7 20 (21.05%) Linux
8 19 (20.00%) VMware
8 19 (20.00%) VMware Infrastructure
9 18 (18.95%) Cisco Certification
10 17 (17.89%) LAN
10 17 (17.89%) WAN
10 17 (17.89%) MS Exchange
10 17 (17.89%) CheckPoint
11 16 (16.84%) Telecoms
12 15 (15.79%) Disaster Recovery
12 15 (15.79%) Security Cleared
13 14 (14.74%) SC Cleared
13 14 (14.74%) Citrix
14 13 (13.68%) ITIL Certification
14 13 (13.68%) Change Control
14 13 (13.68%) Analytical Skills
15 12 (12.63%) Data Centre
15 12 (12.63%) Time Management
15 12 (12.63%) Asset Management
15 12 (12.63%) CCNP

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 May 2015, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (17.89%) MS Exchange
2 9 (9.47%) Exchange Server 2013
2 9 (9.47%) Exchange Server 2010
3 7 (7.37%) ColdFusion
4 6 (6.32%) IIS
4 6 (6.32%) SharePoint
5 2 (2.11%) JBoss
5 2 (2.11%) WebSphere
Applications
1 9 (9.47%) MS Excel
2 5 (5.26%) MS Office
Business Applications
1 6 (6.32%) Dynamics CRM
2 1 (1.05%) JDE EnterpriseOne
2 1 (1.05%) SAP R/3
Cloud Services
1 6 (6.32%) Microsoft Azure
2 2 (2.11%) PaaS
2 2 (2.11%) Office 365
3 1 (1.05%) SaaS
Communications & Networking
1 24 (25.26%) SAN
2 23 (24.21%) Firewall
3 17 (17.89%) LAN
3 17 (17.89%) WAN
4 10 (10.53%) VLAN
5 9 (9.47%) Wi-Fi
6 7 (7.37%) Internet
7 5 (5.26%) Unified Communications
7 5 (5.26%) ADSL
7 5 (5.26%) Ethernet
8 4 (4.21%) SDH
8 4 (4.21%) DWDM
8 4 (4.21%) OSPF
8 4 (4.21%) Structured Cabling
9 3 (3.16%) EIGRP
9 3 (3.16%) BGP
9 3 (3.16%) RIP
10 2 (2.11%) HTTP
10 2 (2.11%) TCP/IP
10 2 (2.11%) Cisco Nexus
Database & Business Intelligence
1 7 (7.37%) MySQL
Development Applications
1 3 (3.16%) VSS/SourceSafe
General
1 16 (16.84%) Telecoms
2 7 (7.37%) Retail
3 5 (5.26%) Finance
4 4 (4.21%) Electronics
5 2 (2.11%) Manufacturing
5 2 (2.11%) Multimedia
6 1 (1.05%) Front Office
6 1 (1.05%) Advertising
Job Titles
1 33 (34.74%) Analyst
2 17 (17.89%) Support Analyst
3 13 (13.68%) Network Engineer
4 11 (11.58%) Technical Support
4 11 (11.58%) Technical Support Analyst
4 11 (11.58%) Technical Analyst
5 9 (9.47%) Senior Network Engineer
6 7 (7.37%) Infrastructure Engineer
6 7 (7.37%) Infrastructure Analyst
7 6 (6.32%) Administrator
7 6 (6.32%) Service Manager
8 5 (5.26%) IT Administrator
8 5 (5.26%) Technical Manager
8 5 (5.26%) Support Engineer
9 4 (4.21%) Applications Support
9 4 (4.21%) Systems Administrator
9 4 (4.21%) Service Analyst
9 4 (4.21%) Field Engineer
9 4 (4.21%) Service Desk Analyst
9 4 (4.21%) ITIL Manager
Libraries, Frameworks & Software Standards
1 7 (7.37%) SOAP
1 7 (7.37%) XML
1 7 (7.37%) DOM
1 7 (7.37%) .NET
1 7 (7.37%) ASP.NET
1 7 (7.37%) DHTML
1 7 (7.37%) HTML
2 1 (1.05%) COM
Miscellaneous
1 13 (13.68%) Analytical Skills
2 12 (12.63%) Data Centre
3 9 (9.47%) Fat Client
3 9 (9.47%) Thin Client
4 4 (4.21%) CMDB
5 3 (3.16%) Management Information System
6 2 (2.11%) Mainframe
7 1 (1.05%) Computer Science
7 1 (1.05%) IVR
7 1 (1.05%) User Experience
7 1 (1.05%) Blackberry
7 1 (1.05%) Handset
7 1 (1.05%) Replication
Operating Systems
1 27 (28.42%) Windows
2 20 (21.05%) Linux
3 11 (11.58%) UNIX
3 11 (11.58%) Windows Server 2008
4 10 (10.53%) Windows Server 2012
5 7 (7.37%) Red Hat Enterprise Linux
6 3 (3.16%) Windows 7
7 2 (2.11%) AIX
7 2 (2.11%) Windows 8
8 1 (1.05%) Windows Server 2003
8 1 (1.05%) HPUX
8 1 (1.05%) Solaris
8 1 (1.05%) Windows XP
Processes & Methodologies
1 44 (46.32%) ITIL
2 27 (28.42%) Change Management
2 27 (28.42%) Problem Management
3 15 (15.79%) Disaster Recovery
4 13 (13.68%) Change Control
5 12 (12.63%) Time Management
5 12 (12.63%) Asset Management
6 11 (11.58%) Capacity Management
7 8 (8.42%) Validation
8 7 (7.37%) Data Validation
8 7 (7.37%) Performance Management
8 7 (7.37%) Mentoring
8 7 (7.37%) Six Sigma
9 6 (6.32%) CRM
9 6 (6.32%) Configuration Management
9 6 (6.32%) Service Management
9 6 (6.32%) Information Security
10 5 (5.26%) Network Management
10 5 (5.26%) Continuous Improvement
10 5 (5.26%) Root Cause Analysis
Programming Languages
1 7 (7.37%) JavaScript
1 7 (7.37%) PHP
2 5 (5.26%) SQL
3 2 (2.11%) Java
4 1 (1.05%) C
Qualifications
1 18 (18.95%) Cisco Certification
2 15 (15.79%) Security Cleared
3 14 (14.74%) SC Cleared
4 13 (13.68%) ITIL Certification
5 12 (12.63%) CCNP
6 9 (9.47%) CCSA
7 7 (7.37%) Six Sigma Green Belt
7 7 (7.37%) CCNA
7 7 (7.37%) MCP
8 4 (4.21%) HNC
9 3 (3.16%) Degree
10 1 (1.05%) MCDST
10 1 (1.05%) CRISC
10 1 (1.05%) CISA
10 1 (1.05%) CISM
10 1 (1.05%) CISSP
10 1 (1.05%) Microsoft Certification
Quality Assurance & Compliance
1 21 (22.11%) SLA
2 10 (10.53%) ISO/IEC 27001
3 3 (3.16%) PCI DSS
System Software
1 23 (24.21%) Active Directory
2 19 (20.00%) VMware Infrastructure
3 9 (9.47%) Terminal Services
4 6 (6.32%) XenDesktop
5 2 (2.11%) NFS
5 2 (2.11%) VirtualBox
6 1 (1.05%) Hyper-V
6 1 (1.05%) SRDF
6 1 (1.05%) EMC RecoverPoint
6 1 (1.05%) Firmware
Systems Management
1 8 (8.42%) SCCM
2 6 (6.32%) Symantec Enterprise Vault
3 3 (3.16%) McAfee ePO
4 1 (1.05%) Control-M
Vendors
1 37 (38.95%) Cisco
2 27 (28.42%) Microsoft
3 19 (20.00%) VMware
4 17 (17.89%) CheckPoint
5 14 (14.74%) Citrix
6 9 (9.47%) Red Hat
6 9 (9.47%) HP
7 7 (7.37%) NetApp
7 7 (7.37%) Lotus
8 6 (6.32%) Remedy
8 6 (6.32%) Symantec
8 6 (6.32%) Clearswift
8 6 (6.32%) LogRhythm
9 4 (4.21%) Avaya
9 4 (4.21%) Juniper
9 4 (4.21%) Nortel
9 4 (4.21%) Ciena
10 3 (3.16%) Tripwire
10 3 (3.16%) F5
10 3 (3.16%) McAfee
Hatfield, Hertfordshire
JM
Salary: £55000 - £65000 per annum + car + bonus
Posted: 4 days ago
Hertfordshire
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 5 days ago
St. Albans
Austin Fraser Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 15 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 16 days ago
Watford, Hertfordshire
TJX
Salary: £ competitive
Posted: 21 days ago