The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Incident Management
East of England / Hertfordshire
Rank 92 78 96
Rank change year-on-year
-14 +18
Permanent jobs citing Incident Management 52 82 60
As % of all permanent IT jobs located in Hertfordshire 2.34% 3.16% 2.61%
As % of the Processes & Methodologies category 2.70% 3.69% 3.10%
Number of salaries quoted 42 54 48
Median salary £47,500 £42,500 £40,000
Median salary % change year-on-year
+11.76% +6.25%
90% offered a salary of more than £22,141 £25,000 £26,000
10% offered a salary of more than £50,000 £59,250 £50,000
UK excluding London median salary £36,000 £38,500 £40,000
% change year-on-year
-6.49% -3.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1925 2222 1933
As % of all permanent IT jobs located in Hertfordshire 86.67% 85.49% 84.12%
Number of salaries quoted 1607 1780 1513
Median salary £47,500 £50,000 £50,000
Median salary % change year-on-year
-5.00% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 28 February 2017.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield -6 10 £45,000 +5.88% 1
St Albans +5 9 £50,000 -9.09%
Watford -2 9 £22,301 -46.26%
Hemel Hempstead -15 4 £30,250 -15.97%
Letchworth - 2 - -
Welwyn Garden City - 2 - - 1
Stevenage -12 1 - -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 February 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Incident Management.

1 67 (62.62%) ITIL
2 43 (40.19%) Problem Management
3 36 (33.64%) SLA
4 34 (31.78%) Windows
5 30 (28.04%) Security Cleared
6 29 (27.10%) Microsoft
7 26 (24.30%) LAN
7 26 (24.30%) WAN
7 26 (24.30%) Change Management
8 25 (23.36%) Asset Management
9 24 (22.43%) CCNA
9 24 (22.43%) Cisco Certification
10 22 (20.56%) Firewall
11 21 (19.63%) Telecoms
12 20 (18.69%) Service Delivery
12 20 (18.69%) Configuration Management
12 20 (18.69%) Windows Server
13 19 (17.76%) Change Control
13 19 (17.76%) ITIL Certification
13 19 (17.76%) Wi-Fi
14 16 (14.95%) Cisco
14 16 (14.95%) ISO/IEC 27001
15 15 (14.02%) Degree
15 15 (14.02%) Linux
15 15 (14.02%) Microsoft Certification
15 15 (14.02%) VMware
16 14 (13.08%) Google
16 14 (13.08%) PowerShell
16 14 (13.08%) Google Cloud Platform
17 13 (12.15%) Opscode Chef

Incident Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.61%) Skype for Business
2 2 (1.87%) Exchange Server 2010
2 2 (1.87%) MS Exchange
3 1 (0.93%) CMS
3 1 (0.93%) SharePoint
3 1 (0.93%) SharePoint 2013
Applications
1 11 (10.28%) MS Excel
2 3 (2.80%) MS Office
3 1 (0.93%) MS PowerPoint
Cloud Services
1 14 (13.08%) Google Cloud Platform
2 2 (1.87%) Office 365
2 2 (1.87%) SaaS
3 1 (0.93%) Amazon AWS
Communications & Networking
1 26 (24.30%) LAN
1 26 (24.30%) WAN
2 22 (20.56%) Firewall
3 19 (17.76%) Wi-Fi
4 8 (7.48%) Cisco IPT
4 8 (7.48%) F5 BIG-IP GTM
5 6 (5.61%) DNS
5 6 (5.61%) Skype
5 6 (5.61%) TCP/IP
6 4 (3.74%) SNMP
7 3 (2.80%) SMTP
7 3 (2.80%) VPN
8 2 (1.87%) BGP
8 2 (1.87%) Converged Networks
8 2 (1.87%) EIGRP
8 2 (1.87%) Internet
8 2 (1.87%) OSPF
8 2 (1.87%) RIP
9 1 (0.93%) Cisco ASA
9 1 (0.93%) Remote Desktop
Database & Business Intelligence
1 13 (12.15%) SQL Server
2 12 (11.21%) MySQL
Development Applications
1 2 (1.87%) JIRA
General
1 21 (19.63%) Telecoms
2 6 (5.61%) Multimedia
3 4 (3.74%) Legal
4 3 (2.80%) Front Office
5 1 (0.93%) Retail
Job Titles
1 24 (22.43%) Incident Manager
2 21 (19.63%) Network Engineer
3 19 (17.76%) 3rd Line Engineer
4 13 (12.15%) Analyst
5 12 (11.21%) VMware Engineer
6 11 (10.28%) Lead Network Engineer
6 11 (10.28%) Senior Network Engineer
7 10 (9.35%) Support Engineer
8 9 (8.41%) Major Incident Manager
9 7 (6.54%) IT Manager
10 6 (5.61%) Administrator
10 6 (5.61%) Desktop Support
10 6 (5.61%) IT Administrator
10 6 (5.61%) IT Support
11 5 (4.67%) 3rd Line Support Engineer
11 5 (4.67%) Incident Analyst
11 5 (4.67%) Service Manager
11 5 (4.67%) Service Support Manager
11 5 (4.67%) SOC Analyst
11 5 (4.67%) Support Manager
Libraries, Frameworks & Software Standards
1 12 (11.21%) LAMP
2 3 (2.80%) CSS
2 3 (2.80%) HTML
3 2 (1.87%) EDI
3 2 (1.87%) XML
4 1 (0.93%) .NET
4 1 (0.93%) .NET Framework
4 1 (0.93%) CSS3
4 1 (0.93%) HTML5
4 1 (0.93%) jQuery
Miscellaneous
1 12 (11.21%) Distributed Denial-of-Service
2 8 (7.48%) Management Information System
3 4 (3.74%) Analytical Skills
3 4 (3.74%) NHS
4 3 (2.80%) Virtual Team
5 2 (1.87%) Blackberry
5 2 (1.87%) Handset
5 2 (1.87%) Security Operations Centre
6 1 (0.93%) CMDB
6 1 (0.93%) Cyber Defence
6 1 (0.93%) Cyberthreat
6 1 (0.93%) e-Health
6 1 (0.93%) Mobile App
Operating Systems
1 34 (31.78%) Windows
2 20 (18.69%) Windows Server
3 15 (14.02%) Linux
4 7 (6.54%) Windows 7
5 6 (5.61%) Windows Server 2012
6 5 (4.67%) Windows 8
7 4 (3.74%) Windows 10
7 4 (3.74%) Windows Server 2008
8 2 (1.87%) Windows Server 2003
8 2 (1.87%) Windows XP
Processes & Methodologies
1 67 (62.62%) ITIL
2 43 (40.19%) Problem Management
3 26 (24.30%) Change Management
4 25 (23.36%) Asset Management
5 20 (18.69%) Configuration Management
5 20 (18.69%) Service Delivery
6 19 (17.76%) Change Control
7 13 (12.15%) Migration
7 13 (12.15%) Service Management
8 12 (11.21%) Disaster Recovery
9 8 (7.48%) Load Balancing
9 8 (7.48%) SIEM
9 8 (7.48%) Time Management
10 6 (5.61%) ITIL V3
10 6 (5.61%) Stakeholder Engagement
11 5 (4.67%) Root Cause Analysis
11 5 (4.67%) Validation
12 4 (3.74%) Performance Management
12 4 (3.74%) Security Operations
13 3 (2.80%) Network Management
Programming Languages
1 14 (13.08%) PowerShell
2 12 (11.21%) Perl
2 12 (11.21%) PHP
2 12 (11.21%) VBScript
3 3 (2.80%) JavaScript
4 2 (1.87%) Bash Shell
4 2 (1.87%) Python
Qualifications
1 30 (28.04%) Security Cleared
2 24 (22.43%) CCNA
2 24 (22.43%) Cisco Certification
3 19 (17.76%) ITIL Certification
4 15 (14.02%) Degree
4 15 (14.02%) Microsoft Certification
5 12 (11.21%) CCNP
5 12 (11.21%) VMware Certified Professional (VCP)
6 11 (10.28%) BC Cleared
7 10 (9.35%) SC Cleared
8 8 (7.48%) CCSA
8 8 (7.48%) MCP
9 6 (5.61%) Network+ Certification
10 5 (4.67%) CEH
10 5 (4.67%) CESG Certified Professional
10 5 (4.67%) CISM
10 5 (4.67%) CISSP
10 5 (4.67%) CRISC
10 5 (4.67%) SANS
11 3 (2.80%) CISA
Quality Assurance & Compliance
1 36 (33.64%) SLA
2 16 (14.95%) ISO/IEC 27001
3 2 (1.87%) Data Quality
4 1 (0.93%) PCI DSS
4 1 (0.93%) Sarbanes-Oxley
System Software
1 12 (11.21%) vCloud
1 12 (11.21%) VMware Infrastructure
1 12 (11.21%) vSphere
2 9 (8.41%) Active Directory
Systems Management
1 13 (12.15%) Opscode Chef
2 12 (11.21%) Puppet
3 9 (8.41%) SCCM
4 1 (0.93%) Ansible
4 1 (0.93%) Terraform
Vendors
1 29 (27.10%) Microsoft
2 16 (14.95%) Cisco
3 15 (14.02%) VMware
4 14 (13.08%) Google
5 13 (12.15%) Oracle
6 9 (8.41%) Computacenter
7 8 (7.48%) CheckPoint
7 8 (7.48%) F5
8 7 (6.54%) ServiceNow
9 6 (5.61%) Sonus
9 6 (5.61%) Zeacom
10 5 (4.67%) AlienVault
10 5 (4.67%) LogLogic
10 5 (4.67%) LogRhythm
11 3 (2.80%) Remedy
11 3 (2.80%) Splunk
11 3 (2.80%) Symantec
12 2 (1.87%) Avaya
12 2 (1.87%) Juniper
12 2 (1.87%) Red Hat
Hatfield (Head Office)
Ocado Technology
Salary: £Competitive plus benefits
Posted: 26 days ago
Welwyn Garden City
Computacenter
Salary: Competitive + Benefits
Posted: 20 days ago