The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 89 116 121
Rank change year-on-year
+27 +5
Permanent jobs citing Incident Management 62 15 49
As % of all permanent IT jobs located in Hertfordshire 2.62% 0.80% 1.60%
As % of the Processes & Methodologies category 3.38% 1.07% 2.08%
Number of salaries quoted 57 11 37
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £23,650 £24,000
10% offered a salary of more than £50,000 £53,500 £47,500
UK excluding London average salary £38,000 £37,500 £34,500
% change year-on-year
+1.33% +8.69%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1837 1399 2361
As % of all permanent IT jobs located in Hertfordshire 77.71% 74.77% 77.11%
Number of salaries quoted 1456 1069 2000
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £61,000 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 18 December 2014.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +14 27 £35,000 -37.77% 1
Welwyn Garden City - 16 £30,000 -
Watford -12 11 £47,500 +90.00% 1
Potters Bar - 3 £35,500 -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 December 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 42 (51.22%) ITIL
2 22 (26.83%) Change Management
3 17 (20.73%) Problem Management
3 17 (20.73%) Windows
4 15 (18.29%) Linux
4 15 (18.29%) SOAP
4 15 (18.29%) XML
4 15 (18.29%) MySQL
4 15 (18.29%) Internet
4 15 (18.29%) UNIX
4 15 (18.29%) SC Cleared
4 15 (18.29%) Security Cleared
4 15 (18.29%) Performance Management
4 15 (18.29%) Analytical Skills
5 14 (17.07%) Windows 7
5 14 (17.07%) Unified Communications
5 14 (17.07%) Time Management
5 14 (17.07%) Microsoft
5 14 (17.07%) JavaScript
5 14 (17.07%) SLA
6 13 (15.85%) ColdFusion
6 13 (15.85%) PHP
6 13 (15.85%) DHTML
6 13 (15.85%) HTML
6 13 (15.85%) .NET
6 13 (15.85%) ASP.NET
6 13 (15.85%) DOM
6 13 (15.85%) Red Hat
6 13 (15.85%) Six Sigma
6 13 (15.85%) Red Hat Enterprise Linux

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 December 2014, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (15.85%) ColdFusion
Applications
1 7 (8.54%) MS Excel
2 1 (1.22%) MS PowerPoint
Business Applications
1 1 (1.22%) Remedy ITSM
Communications & Networking
1 15 (18.29%) Internet
2 14 (17.07%) Unified Communications
3 7 (8.54%) Firewall
3 7 (8.54%) Wi-Fi
3 7 (8.54%) LAN
3 7 (8.54%) WAN
4 4 (4.88%) TCP/IP
5 1 (1.22%) DNS
Database & Business Intelligence
1 15 (18.29%) MySQL
General
1 7 (8.54%) Telecoms
2 6 (7.32%) Finance
3 3 (3.66%) Retail
Job Titles
1 31 (37.80%) Analyst
2 15 (18.29%) Support Analyst
3 14 (17.07%) Technical Support
3 14 (17.07%) Technical Support Analyst
3 14 (17.07%) Technical Analyst
4 13 (15.85%) Incident Manager
5 7 (8.54%) Senior Network Engineer
5 7 (8.54%) Help Desk Analyst
5 7 (8.54%) Network Engineer
6 6 (7.32%) Desktop Support
6 6 (7.32%) Service Analyst
6 6 (7.32%) Applications Manager
7 4 (4.88%) 2nd Line Support
7 4 (4.88%) Support Engineer
7 4 (4.88%) Service Manager
7 4 (4.88%) Technical Manager
8 3 (3.66%) Support Manager
8 3 (3.66%) Service Desk Analyst
8 3 (3.66%) Project Manager
8 3 (3.66%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 15 (18.29%) SOAP
1 15 (18.29%) XML
2 13 (15.85%) DOM
2 13 (15.85%) DHTML
2 13 (15.85%) HTML
2 13 (15.85%) .NET
2 13 (15.85%) ASP.NET
3 1 (1.22%) Ajax
3 1 (1.22%) Web Services
Miscellaneous
1 15 (18.29%) Analytical Skills
2 6 (7.32%) Computer Science
3 4 (4.88%) CMDB
4 3 (3.66%) Video Conferencing
Operating Systems
1 17 (20.73%) Windows
2 15 (18.29%) Linux
2 15 (18.29%) UNIX
3 14 (17.07%) Windows 7
4 13 (15.85%) Red Hat Enterprise Linux
5 7 (8.54%) Windows 8
6 4 (4.88%) Windows XP
Processes & Methodologies
1 42 (51.22%) ITIL
2 22 (26.83%) Change Management
3 17 (20.73%) Problem Management
4 15 (18.29%) Performance Management
5 14 (17.07%) Time Management
6 13 (15.85%) Network Management
6 13 (15.85%) Continuous Improvement
6 13 (15.85%) Six Sigma
6 13 (15.85%) Mentoring
7 11 (13.41%) Asset Management
8 8 (9.76%) Change Control
8 8 (9.76%) Service Management
9 7 (8.54%) Service Delivery
10 5 (6.10%) Stakeholder Management
10 5 (6.10%) Release Management
11 4 (4.88%) Project Management
12 3 (3.66%) Agile Software Development
12 3 (3.66%) Disaster Recovery
12 3 (3.66%) Matrix Management
12 3 (3.66%) Software Distribution
Programming Languages
1 14 (17.07%) JavaScript
2 13 (15.85%) PHP
3 1 (1.22%) SQL
Qualifications
1 15 (18.29%) SC Cleared
1 15 (18.29%) Security Cleared
2 13 (15.85%) Six Sigma Green Belt
3 7 (8.54%) CCNP
3 7 (8.54%) Cisco Certification
3 7 (8.54%) Microsoft Certification
3 7 (8.54%) ITIL Certification
3 7 (8.54%) CCSA
3 7 (8.54%) MCP
4 6 (7.32%) Degree
5 4 (4.88%) MCITP
5 4 (4.88%) MCSE
5 4 (4.88%) MCSA
5 4 (4.88%) MCDST
6 3 (3.66%) MCTS
Quality Assurance & Compliance
1 14 (17.07%) SLA
2 13 (15.85%) ISO/IEC 27001
System Software
1 7 (8.54%) Active Directory
2 1 (1.22%) XenApp
2 1 (1.22%) XenServer
2 1 (1.22%) XenDesktop
Systems Management
1 1 (1.22%) MOM
Vendors
1 14 (17.07%) Microsoft
2 13 (15.85%) Red Hat
3 12 (14.63%) Remedy
4 8 (9.76%) Cisco
5 7 (8.54%) CheckPoint
6 1 (1.22%) TIBCO
6 1 (1.22%) Oracle
6 1 (1.22%) Nortel
6 1 (1.22%) Citrix
6 1 (1.22%) Avaya
6 1 (1.22%) Ab Initio
6 1 (1.22%) Twitter
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 hours ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 hours ago
Hemel Hempstead
Hudson - London
Salary: £45000 - £50000 per annum
Posted: 21 hours ago
Watford, Hertfordshire
TJX
Salary: Unspecified £Competitive
Posted: 5 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago