The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 113 126 137
Rank change year-on-year
+13 +11
Permanent jobs citing Incident Management 33 16 23
As % of all permanent IT jobs located in Hertfordshire 1.53% 0.69% 0.84%
As % of the Processes & Methodologies category 2.05% 0.93% 1.06%
Number of salaries quoted 25 8 21
Average salary £40,000 £35,000 £45,000
Average salary % change year-on-year
+14.28% -22.22%
90% offered a salary of more than £21,200 £26,300 £32,500
10% offered a salary of more than £50,000 £62,500 £51,500
UK excluding London average salary £40,000 £37,500 £39,000
% change year-on-year
+6.66% -3.84%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1610 1725 2162
As % of all permanent IT jobs located in Hertfordshire 74.74% 74.10% 78.85%
Number of salaries quoted 1282 1332 1808
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 31 March 2015.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 12 £39,000 - 1
Watford +4 8 £46,250 +68.18%
Hertford - 4 - -
Royston - 2 £21,500 -
St Albans - 2 £27,500 -
Stevenage - 1 - -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 March 2015, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 43 (47.78%) ITIL
2 29 (32.22%) Cisco
3 23 (25.56%) Windows
4 21 (23.33%) Problem Management
4 21 (23.33%) Security Cleared
5 20 (22.22%) SC Cleared
5 20 (22.22%) Change Management
6 18 (20.00%) Linux
6 18 (20.00%) LAN
6 18 (20.00%) WAN
6 18 (20.00%) SLA
7 17 (18.89%) Microsoft
7 17 (18.89%) Active Directory
8 16 (17.78%) Telecoms
9 15 (16.67%) Change Control
10 14 (15.56%) Asset Management
10 14 (15.56%) UNIX
11 13 (14.44%) Cisco Certification
11 13 (14.44%) Firewall
11 13 (14.44%) Analytical Skills
12 12 (13.33%) Windows 7
12 12 (13.33%) Red Hat Enterprise Linux
12 12 (13.33%) Six Sigma Green Belt
12 12 (13.33%) SAN
12 12 (13.33%) ColdFusion
12 12 (13.33%) Red Hat
12 12 (13.33%) Internet
12 12 (13.33%) Six Sigma
12 12 (13.33%) ASP.NET
12 12 (13.33%) SOAP

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 March 2015, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (13.33%) ColdFusion
2 5 (5.56%) MS Exchange
3 3 (3.33%) SharePoint
3 3 (3.33%) IIS
4 2 (2.22%) JBoss
4 2 (2.22%) WebSphere
4 2 (2.22%) Exchange Server 2010
4 2 (2.22%) Exchange Server 2013
Applications
1 11 (12.22%) MS Excel
2 2 (2.22%) MS Office
3 1 (1.11%) MS PowerPoint
Business Applications
1 3 (3.33%) Dynamics CRM
2 1 (1.11%) Remedy ITSM
Cloud Services
1 3 (3.33%) Microsoft Azure
Communications & Networking
1 18 (20.00%) LAN
1 18 (20.00%) WAN
2 13 (14.44%) Firewall
3 12 (13.33%) SAN
3 12 (13.33%) Internet
4 11 (12.22%) Wi-Fi
5 6 (6.67%) Unified Communications
6 4 (4.44%) Structured Cabling
6 4 (4.44%) ADSL
6 4 (4.44%) DWDM
6 4 (4.44%) Ethernet
6 4 (4.44%) SDH
7 2 (2.22%) HTTP
7 2 (2.22%) VLAN
Database & Business Intelligence
1 12 (13.33%) MySQL
General
1 16 (17.78%) Telecoms
2 7 (7.78%) Finance
3 4 (4.44%) Electronics
4 2 (2.22%) Multimedia
5 1 (1.11%) Front Office
5 1 (1.11%) Retail
Job Titles
1 40 (44.44%) Analyst
2 19 (21.11%) Support Analyst
3 14 (15.56%) Network Engineer
4 13 (14.44%) Technical Support
4 13 (14.44%) Technical Support Analyst
4 13 (14.44%) Technical Analyst
5 11 (12.22%) Senior Network Engineer
6 7 (7.78%) Help Desk Analyst
6 7 (7.78%) Infrastructure Analyst
7 6 (6.67%) Service Analyst
7 6 (6.67%) Technical Manager
8 5 (5.56%) Applications Manager
8 5 (5.56%) Service Manager
8 5 (5.56%) 2nd Line Support
8 5 (5.56%) Desktop Support
8 5 (5.56%) Applications Support
9 4 (4.44%) Service Desk Analyst
9 4 (4.44%) Field Engineer
9 4 (4.44%) Support Manager
10 3 (3.33%) Applications Support Manager
Libraries, Frameworks & Software Standards
1 12 (13.33%) DHTML
1 12 (13.33%) HTML
1 12 (13.33%) .NET
1 12 (13.33%) ASP.NET
1 12 (13.33%) SOAP
1 12 (13.33%) XML
1 12 (13.33%) DOM
Miscellaneous
1 13 (14.44%) Analytical Skills
2 4 (4.44%) CMDB
3 3 (3.33%) Computer Science
4 2 (2.22%) Fat Client
4 2 (2.22%) Thin Client
4 2 (2.22%) Mainframe
5 1 (1.11%) Management Information System
5 1 (1.11%) Handset
5 1 (1.11%) Blackberry
Operating Systems
1 23 (25.56%) Windows
2 18 (20.00%) Linux
3 14 (15.56%) UNIX
4 12 (13.33%) Red Hat Enterprise Linux
4 12 (13.33%) Windows 7
5 6 (6.67%) Windows 8
6 5 (5.56%) Windows XP
7 4 (4.44%) Windows Server 2008
8 3 (3.33%) Windows Server 2012
9 2 (2.22%) AIX
10 1 (1.11%) Windows Server 2003
Processes & Methodologies
1 43 (47.78%) ITIL
2 21 (23.33%) Problem Management
3 20 (22.22%) Change Management
4 15 (16.67%) Change Control
5 14 (15.56%) Asset Management
6 12 (13.33%) Six Sigma
7 11 (12.22%) Disaster Recovery
8 10 (11.11%) Time Management
9 8 (8.89%) Performance Management
9 8 (8.89%) Validation
10 7 (7.78%) Service Management
10 7 (7.78%) Configuration Management
10 7 (7.78%) Data Validation
11 6 (6.67%) Network Management
11 6 (6.67%) Service Delivery
11 6 (6.67%) Continuous Improvement
11 6 (6.67%) Mentoring
12 4 (4.44%) Project Management
12 4 (4.44%) Security Management
12 4 (4.44%) Matrix Management
Programming Languages
1 12 (13.33%) JavaScript
1 12 (13.33%) PHP
2 3 (3.33%) SQL
3 2 (2.22%) Java
Qualifications
1 21 (23.33%) Security Cleared
2 20 (22.22%) SC Cleared
3 13 (14.44%) Cisco Certification
4 12 (13.33%) Six Sigma Green Belt
5 11 (12.22%) CCSA
5 11 (12.22%) CCNP
6 9 (10.00%) ITIL Certification
7 7 (7.78%) MCP
8 5 (5.56%) Microsoft Certification
8 5 (5.56%) Degree
8 5 (5.56%) MCDST
9 4 (4.44%) MCITP
9 4 (4.44%) HNC
9 4 (4.44%) MCSE
9 4 (4.44%) MCSA
10 2 (2.22%) CCNA
Quality Assurance & Compliance
1 18 (20.00%) SLA
2 10 (11.11%) ISO/IEC 27001
System Software
1 17 (18.89%) Active Directory
2 6 (6.67%) VMware Infrastructure
3 3 (3.33%) XenDesktop
4 2 (2.22%) Terminal Services
Systems Management
1 8 (8.89%) SCCM
2 3 (3.33%) Symantec Enterprise Vault
3 1 (1.11%) Control-M
Vendors
1 29 (32.22%) Cisco
2 17 (18.89%) Microsoft
3 12 (13.33%) Red Hat
4 11 (12.22%) CheckPoint
5 10 (11.11%) Remedy
5 10 (11.11%) Citrix
6 7 (7.78%) Lotus
7 6 (6.67%) VMware
8 4 (4.44%) Nortel
8 4 (4.44%) Avaya
8 4 (4.44%) Juniper
8 4 (4.44%) Ciena
9 3 (3.33%) LogRhythm
9 3 (3.33%) HP
9 3 (3.33%) NetApp
9 3 (3.33%) Symantec
9 3 (3.33%) Clearswift
10 2 (2.22%) IBM
10 2 (2.22%) i2
11 1 (1.11%) Sitecore
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + £5k shift allowance
Posted: Yesterday
Hatfield, Hertfordshire
Ocado
Salary: Competitive plus benefits
Posted: 13 days ago
Hemel Hempstead, Hertfordshire
Northgate Public Services
Salary: Competitive
Posted: 25 days ago