The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Incident Management
Rank 75 128 132
Rank change year-on-year
+53 +4
Permanent jobs citing Incident Management 77 37 25
As % of all permanent IT jobs located in Hertfordshire 3.40% 1.61% 1.00%
As % of the Processes & Methodologies category 4.01% 2.09% 1.25%
Number of salaries quoted 61 27 17
Average salary £42,500 £30,000 £52,500
Average salary % change year-on-year
+41.66% -42.85%
90% offered a salary of more than £25,000 £21,500 £24,000
10% offered a salary of more than £55,000 £50,000 £70,000
UK excluding London average salary £41,500 £40,000 £39,000
% change year-on-year
+3.75% +2.56%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1918 1768 1995
As % of all permanent IT jobs located in Hertfordshire 84.79% 77.10% 79.67%
Number of salaries quoted 1540 1406 1594
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Hertfordshire region.

Incident Management Salary Trend in Hertfordshire

Incident Management
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 30 April 2016.

Incident Management Salary Histogram in Hertfordshire

Incident Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +42 36 £42,500 +51.78% 2
Stevenage +8 11 - -
Watford +11 10 £36,750 -18.33%
Bishop's Stortford - 2 £45,000 -
Borehamwood - 2 £23,000 -
St Albans +21 1 £55,000 +100.00%
Welwyn Garden City +15 1 £48,750 -2.50% 1
Rickmansworth +6 1 £60,000 +140.00%
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 April 2016, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 49 (49.49%) ITIL
2 38 (38.38%) Microsoft
3 29 (29.29%) Change Management
4 28 (28.28%) Windows
5 25 (25.25%) Cisco
5 25 (25.25%) Service Management
6 23 (23.23%) Validation
7 22 (22.22%) Information Security
8 21 (21.21%) MCP
8 21 (21.21%) SC Cleared
8 21 (21.21%) Security Cleared
9 20 (20.20%) Problem Management
10 19 (19.19%) Finance
11 18 (18.18%) MS Excel
11 18 (18.18%) MS Office
12 17 (17.17%) ISO/IEC 27001
13 16 (16.16%) Avaya
14 15 (15.15%) SLA
14 15 (15.15%) LAN
14 15 (15.15%) WAN
15 14 (14.14%) VPN
15 14 (14.14%) CCNP
15 14 (14.14%) CISSP
15 14 (14.14%) Cisco Certification
15 14 (14.14%) CISM
15 14 (14.14%) Windows Server 2008
15 14 (14.14%) CRISC
15 14 (14.14%) CESG Certified Professional
16 12 (12.12%) Converged Networks
16 12 (12.12%) Data Centre

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 April 2016, IT jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.10%) IBM Notes
2 3 (3.03%) MS Exchange
3 2 (2.02%) Skype for Business
4 1 (1.01%) LiveLink
4 1 (1.01%) SharePoint
4 1 (1.01%) WebSphere
4 1 (1.01%) WebSphere Application Server
Applications
1 18 (18.18%) MS Excel
1 18 (18.18%) MS Office
2 6 (6.06%) MS Visio
Business Applications
1 1 (1.01%) SAP CRM
Cloud Services
1 6 (6.06%) Office 365
2 3 (3.03%) PaaS
3 1 (1.01%) Amazon AWS
3 1 (1.01%) Google Cloud Platform
3 1 (1.01%) Microsoft Azure
Communications & Networking
1 15 (15.15%) LAN
1 15 (15.15%) WAN
2 14 (14.14%) VPN
3 12 (12.12%) Converged Networks
4 9 (9.09%) TCP/IP
5 7 (7.07%) Cisco IPT
5 7 (7.07%) DNS
5 7 (7.07%) Firewall
5 7 (7.07%) MPLS
6 6 (6.06%) Cisco ICM
7 5 (5.05%) BGP
7 5 (5.05%) EIGRP
7 5 (5.05%) OSPF
7 5 (5.05%) RIP
8 3 (3.03%) Cisco ASA
8 3 (3.03%) CTI
9 1 (1.01%) LDAP
9 1 (1.01%) Network Security
9 1 (1.01%) Skype
9 1 (1.01%) Wi-Fi
Database & Business Intelligence
1 3 (3.03%) SAP BW
2 1 (1.01%) DB2
2 1 (1.01%) SQL Server
Development Applications
1 1 (1.01%) Visual Studio
General
1 19 (19.19%) Finance
2 11 (11.11%) Front Office
2 11 (11.11%) Retail
2 11 (11.11%) Telecoms
3 4 (4.04%) Local Government
4 1 (1.01%) Games
4 1 (1.01%) Marketing
Job Titles
1 35 (35.35%) Analyst
2 14 (14.14%) SOC Analyst
2 14 (14.14%) Support Analyst
3 11 (11.11%) Cisco Engineer
4 8 (8.08%) Support Engineer
4 8 (8.08%) Technical Analyst
5 7 (7.07%) Desktop Support
5 7 (7.07%) Technical Support
5 7 (7.07%) Technical Support Analyst
6 6 (6.06%) Architect
6 6 (6.06%) Cisco Voice Engineer
6 6 (6.06%) Desktop Engineer
6 6 (6.06%) Desktop Support Engineer
6 6 (6.06%) IT Manager
6 6 (6.06%) Unified Communications Engineer
6 6 (6.06%) Voice Engineer
7 5 (5.05%) Applications Support
7 5 (5.05%) Cisco Network Engineer
7 5 (5.05%) Exchange Support
7 5 (5.05%) Network Engineer
Libraries, Frameworks & Software Standards
1 3 (3.03%) Web Services
2 2 (2.02%) .NET
3 1 (1.01%) ASP.NET
3 1 (1.01%) J2EE
3 1 (1.01%) SOAP
3 1 (1.01%) WebSphere MQ
Miscellaneous
1 12 (12.12%) Data Centre
2 11 (11.11%) Analytical Skills
3 10 (10.10%) Computer Science
4 8 (8.08%) Driving Licence
5 6 (6.06%) e-Health
6 5 (5.05%) Management Information System
6 5 (5.05%) User Experience
7 4 (4.04%) Security Operations Centre
8 2 (2.02%) FMCG
9 1 (1.01%) Digital Media
9 1 (1.01%) iSeries
9 1 (1.01%) Mainframe
9 1 (1.01%) Taxonomies
Operating Systems
1 28 (28.28%) Windows
2 14 (14.14%) Windows Server 2008
3 11 (11.11%) Windows Server
4 9 (9.09%) Windows 7
5 7 (7.07%) Windows Server 2003
6 6 (6.06%) Linux
6 6 (6.06%) Windows 8
7 2 (2.02%) Windows Server 2012
8 1 (1.01%) zOS
Processes & Methodologies
1 49 (49.49%) ITIL
2 29 (29.29%) Change Management
3 25 (25.25%) Service Management
4 23 (23.23%) Validation
5 22 (22.22%) Information Security
6 20 (20.20%) Problem Management
7 12 (12.12%) Risk Assessment
8 11 (11.11%) Technical Analysis
9 10 (10.10%) ITIL V3
9 10 (10.10%) SIEM
10 7 (7.07%) Business Analysis
10 7 (7.07%) Mentoring
10 7 (7.07%) Risk Management
10 7 (7.07%) Service Delivery
11 6 (6.06%) Root Cause Analysis
12 5 (5.05%) Coaching
12 5 (5.05%) CRM
13 4 (4.04%) Business Intelligence
13 4 (4.04%) Disaster Recovery
13 4 (4.04%) PRINCE2
Programming Languages
1 8 (8.08%) SQL
2 1 (1.01%) C
2 1 (1.01%) C#
2 1 (1.01%) C++
2 1 (1.01%) Java
2 1 (1.01%) JavaScript
2 1 (1.01%) PHP
2 1 (1.01%) VB
Qualifications
1 21 (21.21%) MCP
1 21 (21.21%) SC Cleared
1 21 (21.21%) Security Cleared
2 14 (14.14%) CCNP
2 14 (14.14%) CESG Certified Professional
2 14 (14.14%) Cisco Certification
2 14 (14.14%) CISM
2 14 (14.14%) CISSP
2 14 (14.14%) CRISC
3 12 (12.12%) CCNA
4 11 (11.11%) MCDST
4 11 (11.11%) Microsoft Certification
5 10 (10.10%) CEH
5 10 (10.10%) GIAC
5 10 (10.10%) SANS
6 7 (7.07%) CCNP Voice
7 4 (4.04%) CCIE
7 4 (4.04%) CLAS
8 3 (3.03%) Degree
9 1 (1.01%) ITIL Certification
Quality Assurance & Compliance
1 17 (17.17%) ISO/IEC 27001
2 15 (15.15%) SLA
3 2 (2.02%) PCI DSS
3 2 (2.02%) QA
4 1 (1.01%) Sarbanes-Oxley
System Software
1 9 (9.09%) Active Directory
1 9 (9.09%) VMware Infrastructure
2 6 (6.06%) Hyper-V
3 3 (3.03%) VirtualBox
Systems Management
1 10 (10.10%) Systems Management Server (SMS)
2 6 (6.06%) Cisco CUCM
2 6 (6.06%) Cisco UCCX
2 6 (6.06%) SCCM
3 2 (2.02%) ZENworks
Vendors
1 38 (38.38%) Microsoft
2 25 (25.25%) Cisco
3 16 (16.16%) Avaya
4 12 (12.12%) VMware
5 10 (10.10%) AlienVault
5 10 (10.10%) LogLogic
5 10 (10.10%) LogRhythm
5 10 (10.10%) Lotus
5 10 (10.10%) Oracle
6 9 (9.09%) Citrix
7 6 (6.06%) CA
7 6 (6.06%) Remedy
8 5 (5.05%) SAP
8 5 (5.05%) Siebel
9 4 (4.04%) Nortel
10 3 (3.03%) CheckPoint
10 3 (3.03%) HP
10 3 (3.03%) JD Edwards
10 3 (3.03%) PeopleSoft
10 3 (3.03%) Red Hat
Hemel Hempstead
IQ Telecom
Salary: £38000.0000 - £45000.0000 per annum + Bonus
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Oscar
Salary: £47500 - £50000 per annum + Bonus, BUPA, Pension
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment
Salary: From £25,000 to £35,000 per annum Plus Benefits
Posted: 8 days ago