The statistics below represent IT jobs advertised across the Ipswich region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 39 46 41
Rank change year-on-year
+7 -5
Permanent jobs requiring a Technical Support 5 2 2
As % of all permanent IT jobs located in Ipswich 1.77% 0.65% 0.81%
As % of the Job Titles category 1.77% 0.67% 0.82%
Number of salaries quoted 5 1 2
Median salary £28,000 £23,500 £30,500
Median salary % change year-on-year
+19.14% -22.95%
90% offered a salary of more than £27,700 £23,500 £28,900
10% offered a salary of more than £29,200 £23,500 £32,100
UK excluding London median salary £29,500 £27,500 £30,000
% change year-on-year
+7.27% -8.33%
Technical Support
Suffolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Ipswich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Ipswich
Permanent IT job ads with a match in the
Job Titles category
282 298 243
As % of all permanent IT jobs located in Ipswich 99.65% 96.44% 98.78%
Number of salaries quoted 247 265 205
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year
-6.66% -
90% offered a salary of more than £22,850 £20,500 £22,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Technical Support
Jobs Demand Trend in Ipswich

The demand trend of job ads across the Ipswich region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Ipswich

Technical Support
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Ipswich region.

Technical Support Salary Trend in Ipswich

Technical Support Skill Set
Top 30 Related IT Skills in Ipswich

For the 6 months to 29 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Ipswich region featuring Technical Support in the job title.

1 6 (75.00%) Windows
1 6 (75.00%) MS Exchange
1 6 (75.00%) Microsoft
2 5 (62.50%) Active Directory
3 4 (50.00%) Service Management
4 3 (37.50%) Finance
4 3 (37.50%) TCP/IP
4 3 (37.50%) Sage
4 3 (37.50%) Citrix
4 3 (37.50%) MS Office
4 3 (37.50%) Windows 7
4 3 (37.50%) Line Management
5 2 (25.00%) Driving Licence
5 2 (25.00%) Remote Desktop
5 2 (25.00%) Windows Server
5 2 (25.00%) Hyper-V
5 2 (25.00%) vSphere
5 2 (25.00%) Windows Server 2012
5 2 (25.00%) VMware Infrastructure
5 2 (25.00%) Windows Server 2008
5 2 (25.00%) Linux
5 2 (25.00%) VPN
5 2 (25.00%) VMware
6 1 (12.50%) Law
6 1 (12.50%) Process Management
6 1 (12.50%) Blackberry
6 1 (12.50%) Configuration Management
6 1 (12.50%) Clearswift
6 1 (12.50%) JBoss
6 1 (12.50%) Apache

Technical Support Skill Set
Top Related IT Skills in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) MS Exchange
2 1 (12.50%) Apache
2 1 (12.50%) Exchange Server 2010
2 1 (12.50%) JBoss
Applications
1 3 (37.50%) MS Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 3 (37.50%) TCP/IP
2 2 (25.00%) Remote Desktop
2 2 (25.00%) VPN
3 1 (12.50%) LAN
3 1 (12.50%) WAN
General
1 3 (37.50%) Finance
2 1 (12.50%) Law
Libraries, Frameworks & Software Standards
1 1 (12.50%) HTML
1 1 (12.50%) J2EE
1 1 (12.50%) JPA
1 1 (12.50%) Spring
1 1 (12.50%) Struts
Miscellaneous
1 2 (25.00%) Driving Licence
2 1 (12.50%) Blackberry
2 1 (12.50%) Mobile App
2 1 (12.50%) Mobile Computing
2 1 (12.50%) Smartphone
Operating Systems
1 6 (75.00%) Windows
2 3 (37.50%) Windows 7
3 2 (25.00%) Linux
3 2 (25.00%) Windows Server
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) Windows Server 2012
4 1 (12.50%) Windows Phone
Processes & Methodologies
1 4 (50.00%) Service Management
2 3 (37.50%) Line Management
3 1 (12.50%) Configuration Management
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) ERP
3 1 (12.50%) Mobile Application Development
3 1 (12.50%) Open Source
3 1 (12.50%) Open Source Development
3 1 (12.50%) Problem Management
3 1 (12.50%) Process Management
3 1 (12.50%) Supplier Management
3 1 (12.50%) TDD
3 1 (12.50%) Web Application Development
3 1 (12.50%) Web Development
Programming Languages
1 1 (12.50%) Java
1 1 (12.50%) JavaScript
1 1 (12.50%) SQL
System Software
1 5 (62.50%) Active Directory
2 2 (25.00%) Hyper-V
2 2 (25.00%) VMware Infrastructure
2 2 (25.00%) vSphere
Vendors
1 6 (75.00%) Microsoft
2 3 (37.50%) Citrix
2 3 (37.50%) Sage
3 2 (25.00%) VMware
4 1 (12.50%) Apple
4 1 (12.50%) Clearswift
4 1 (12.50%) Proofpoint