The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 45 54 54
Rank change year-on-year
+9 0
Permanent jobs requiring a Technical Support 1 1 4
As % of all permanent IT jobs located in Ipswich 0.34% 0.31% 1.15%
As % of the Job Titles category 0.36% 0.33% 1.16%
Number of salaries quoted 1 1 4
Average salary £31,500 £25,000 £39,000
Average salary % change year-on-year
+26.00% -35.89%
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Suffolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Ipswich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Ipswich
Permanent IT job ads with a match in the
Job Titles category
277 306 346
As % of all permanent IT jobs located in Ipswich 94.86% 95.92% 99.71%
Number of salaries quoted 210 280 318
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £23,500 £22,500
10% offered a salary of more than £55,000 £45,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Ipswich region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Ipswich

Technical Support
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Ipswich region.

Technical Support Salary Trend in Ipswich

Technical Support
Top 30 Related IT Skills in Ipswich

For the 6 months to 24 December 2014, IT jobs across the Ipswich region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (66.67%) SQL
1 2 (66.67%) Windows
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) SAN
1 2 (66.67%) VMware
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Hyper-V
2 1 (33.33%) MySQL
2 1 (33.33%) MS Office
2 1 (33.33%) MS Excel
2 1 (33.33%) MS Access
2 1 (33.33%) Data Warehouse
2 1 (33.33%) MS Exchange
2 1 (33.33%) SAS
2 1 (33.33%) ADSL
2 1 (33.33%) ISDN
2 1 (33.33%) SNMP
2 1 (33.33%) TCP/IP
2 1 (33.33%) VPN
2 1 (33.33%) Business Intelligence
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) IPv4
2 1 (33.33%) IPv6
2 1 (33.33%) Juniper

Technical Support
Top Related IT Skills in Ipswich by Category

For the 6 months to 24 December 2014, IT jobs across the Ipswich region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) SAS
Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
1 2 (66.67%) SAN
2 1 (33.33%) MPLS
2 1 (33.33%) Firewall
2 1 (33.33%) VLAN
2 1 (33.33%) NAS
2 1 (33.33%) IPv4
2 1 (33.33%) IPv6
2 1 (33.33%) ADSL
2 1 (33.33%) ISDN
2 1 (33.33%) SNMP
2 1 (33.33%) TCP/IP
2 1 (33.33%) VPN
Database & Business Intelligence
1 1 (33.33%) MySQL
1 1 (33.33%) MS Access
1 1 (33.33%) Data Warehouse
1 1 (33.33%) QlikView
General
1 1 (33.33%) Finance
1 1 (33.33%) Legal
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
Processes & Methodologies
1 1 (33.33%) Business Intelligence
1 1 (33.33%) Project Management
1 1 (33.33%) Financial Analysis
1 1 (33.33%) Software Deployment
Programming Languages
1 2 (66.67%) SQL
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Hyper-V
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) VMware
2 1 (33.33%) WatchGuard
2 1 (33.33%) NETGEAR
2 1 (33.33%) Juniper
2 1 (33.33%) Cisco