Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the Suffolk region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to
2 Dec 2008
Same period last year
Rank4370
Rank change on same period last yearUp+27
Matching permanent IT job ads2422
As % of all UK permanent IT job ads sampled0.016 %0.010 %
As % of the category below4.486 %2.355 %
Salaries quoted2417
Average minimum salary£21,958£36,000
Average salary£24,500£39,412
% change on same period last year-37.83 %
Average maximum salary£27,042£42,824
UK excluding London average salary£30,421£30,882
% change on same period last year-1.49 %
Suffolk IT Job Market, Job TitlesJob Titles
Suffolk
Matching permanent IT job ads535934
As % of all UK permanent IT job ads sampled0.358 %0.417 %
Salaries quoted434784
Average minimum salary£31,259£34,674
Average salary£34,505£38,954
% change on same period last year-11.42 %
Average maximum salary£37,752£43,234
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Suffolk region as a proportion of the total demand within the Job Titles category.

Suffolk Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Suffolk region.

Suffolk Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Suffolk region over the 3 months to 2 December 2008.

Suffolk Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Suffolk region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
IpswichUp+2821£22,881-50.52 %
HaverhillDown-12£38,000+8.57 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Suffolk region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

131 (93.94 %)Windows
225 (75.76 %)Windows XP
321 (63.64 %)MS Exchange
417 (51.52 %)Exchange Server 2003
516 (48.48 %)Exchange Server 2000
516 (48.48 %)Windows 2000
612 (36.36 %)Active Directory
710 (30.30 %)Linux
710 (30.30 %)Firewall
89 (27.27 %)Debian
89 (27.27 %)Degree
89 (27.27 %)ADSL
89 (27.27 %)Broadband
97 (21.21 %)Microsoft Certification
106 (18.18 %)Microsoft
106 (18.18 %)MCP
115 (15.15 %)Citrix
124 (12.12 %)Windows Server 2003
133 (9.091 %)SQL Server
133 (9.091 %)Windows Vista
142 (6.061 %)VMware
142 (6.061 %)VMware Infrastructure
142 (6.061 %)Windows Server 2008
142 (6.061 %)Time Management
142 (6.061 %)LAN
142 (6.061 %)WAN
142 (6.061 %)Smartcard
142 (6.061 %)ERP
142 (6.061 %)MCSE
151 (3.030 %)MS Excel

Technical Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Suffolk region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Suffolk IT Job Market, Application DevelopmentApplication Development
11 (3.030 %)J2EE
Suffolk IT Job Market, Application PlatformsApplication Platforms
121 (63.64 %)MS Exchange
217 (51.52 %)Exchange Server 2003
316 (48.48 %)Exchange Server 2000
41 (3.030 %)Exchange Server 2007
41 (3.030 %)IIS
Suffolk IT Job Market, ApplicationsApplications
11 (3.030 %)MS Project
11 (3.030 %)MS Excel
Suffolk IT Job Market, Communications & NetworkingCommunications & Networking
110 (30.30 %)Firewall
29 (27.27 %)ADSL
29 (27.27 %)Broadband
32 (6.061 %)LAN
32 (6.061 %)WAN
41 (3.030 %)Wireless
Suffolk IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
13 (9.091 %)SQL Server
Suffolk IT Job Market, GeneralGeneral
11 (3.030 %)Finance
11 (3.030 %)Health
11 (3.030 %)Manufacturing
Suffolk IT Job Market, MiscellaneousMiscellaneous
12 (6.061 %)Smartcard
21 (3.030 %)Blackberry
21 (3.030 %)Management Information System
21 (3.030 %)Computer Science
Suffolk IT Job Market, Operating SystemsOperating Systems
131 (93.94 %)Windows
225 (75.76 %)Windows XP
316 (48.48 %)Windows 2000
410 (30.30 %)Linux
59 (27.27 %)Debian
64 (12.12 %)Windows Server 2003
73 (9.091 %)Windows Vista
82 (6.061 %)Windows Server 2008
91 (3.030 %)Windows 2000 Server
91 (3.030 %)UNIX
Suffolk IT Job Market, Processes & MethodologiesProcesses & Methodologies
12 (6.061 %)ERP
12 (6.061 %)Time Management
21 (3.030 %)ITIL
21 (3.030 %)Configuration Management
21 (3.030 %)Project Management
21 (3.030 %)Programme Management
Suffolk IT Job Market, Programming LanguagesProgramming Languages
11 (3.030 %)Java
11 (3.030 %)SQL
Suffolk IT Job Market, QualificationsQualifications
19 (27.27 %)Degree
27 (21.21 %)Microsoft Certification
36 (18.18 %)MCP
42 (6.061 %)MCSE
51 (3.030 %)CCENT
Suffolk IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (3.030 %)Sarbanes-Oxley
11 (3.030 %)QA
Suffolk IT Job Market, System SoftwareSystem Software
112 (36.36 %)Active Directory
22 (6.061 %)VMware Infrastructure
Suffolk IT Job Market, VendorsVendors
16 (18.18 %)Microsoft
25 (15.15 %)Citrix
32 (6.061 %)VMware
41 (3.030 %)Peregrine
41 (3.030 %)Oracle
41 (3.030 %)Cisco