The table below looks at the statistics for CRM skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 38 24 40
Rank change year-on-year
-14 +16
Permanent jobs citing CRM 10 25 22
As % of all permanent IT jobs located in Ipswich 3.60% 8.04% 5.29%
As % of the Processes & Methodologies category 4.48% 9.51% 7.31%
Number of salaries quoted 10 25 18
Average salary £32,500 £57,500 £31,000
Average salary % change year-on-year
-43.47% +85.48%
90% offered a salary of more than £29,750 £19,000 £22,500
10% offered a salary of more than £55,000 £62,500 £53,750
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
223 263 301
As % of all permanent IT jobs located in Ipswich 80.22% 84.57% 72.36%
Number of salaries quoted 171 249 269
Average salary £40,000 £45,000 £38,000
Average salary % change year-on-year
-11.11% +18.42%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £57,500 £62,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Ipswich

CRM
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Ipswich region.

CRM Salary Trend in Ipswich

CRM
Salary Histogram in Ipswich

This chart provides a salary histogram for IT jobs citing CRM across the Ipswich region over the 3 months to 20 October 2014.

CRM Salary Histogram in Ipswich

CRM
Top 30 Related IT Skills in Ipswich

For the 6 months to 20 October 2014, IT jobs across the Ipswich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 17 (89.47%) C#
2 15 (78.95%) SharePoint
3 13 (68.42%) SQL Server Reporting Services
4 12 (63.16%) SQL Server
5 11 (57.89%) SQL Server Integration Services
6 10 (52.63%) Microsoft
7 9 (47.37%) HTML
7 9 (47.37%) C
7 9 (47.37%) Dynamics CRM
8 8 (42.11%) .NET
9 7 (36.84%) Crystal Reports
9 7 (36.84%) Configuration Management
9 7 (36.84%) Billing
9 7 (36.84%) WCF
9 7 (36.84%) Change Control
10 6 (31.58%) InfoPath
10 6 (31.58%) ITIL
10 6 (31.58%) PHP
11 5 (26.32%) SQL
11 5 (26.32%) Team Foundation Server
12 4 (21.05%) SQL Server Analysis Services
12 4 (21.05%) Agile Software Development
12 4 (21.05%) Finance
12 4 (21.05%) Scrum
12 4 (21.05%) ASP.NET
12 4 (21.05%) BizTalk Server
13 3 (15.79%) XML
13 3 (15.79%) Visual Studio
13 3 (15.79%) CSS
13 3 (15.79%) JavaScript

CRM
Top Related IT Skills in Ipswich by Category

For the 6 months to 20 October 2014, IT jobs across the Ipswich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (78.95%) SharePoint
2 4 (21.05%) BizTalk Server
3 3 (15.79%) SharePoint 2013
3 3 (15.79%) Elasticsearch
4 1 (5.26%) Node.js
Applications
1 6 (31.58%) InfoPath
2 2 (10.53%) MS Project
2 2 (10.53%) MS Excel
Business Applications
1 9 (47.37%) Dynamics CRM
Cloud Services
1 1 (5.26%) SaaS
Database & Business Intelligence
1 13 (68.42%) SQL Server Reporting Services
2 12 (63.16%) SQL Server
3 11 (57.89%) SQL Server Integration Services
4 7 (36.84%) Crystal Reports
5 4 (21.05%) SQL Server Analysis Services
6 3 (15.79%) MongoDB
Development Applications
1 5 (26.32%) Team Foundation Server
2 3 (15.79%) Visual Studio
3 1 (5.26%) NUnit
3 1 (5.26%) CruiseControl
3 1 (5.26%) NCover
3 1 (5.26%) FxCop
General
1 7 (36.84%) Billing
2 4 (21.05%) Finance
3 2 (10.53%) Advertising
4 1 (5.26%) Telecoms
Job Titles
1 10 (52.63%) Developer
2 7 (36.84%) Analyst
2 7 (36.84%) Support Analyst
3 6 (31.58%) Applications Support
3 6 (31.58%) Applications Support Analyst
4 5 (26.32%) C# Developer
5 4 (21.05%) C# .NET Developer
5 4 (21.05%) .NET Developer
6 3 (15.79%) Programmer
6 3 (15.79%) Systems Developer
6 3 (15.79%) Software Engineer
7 1 (5.26%) Project Manager
7 1 (5.26%) Senior Developer
7 1 (5.26%) 3rd Line Support
7 1 (5.26%) Support Engineer
7 1 (5.26%) ASP.NET Developer
7 1 (5.26%) Senior C# Developer
7 1 (5.26%) BizTalk Developer
7 1 (5.26%) C# ASP.NET Developer
7 1 (5.26%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 9 (47.37%) HTML
2 8 (42.11%) .NET
3 7 (36.84%) WCF
4 4 (21.05%) ASP.NET
5 3 (15.79%) CSS
5 3 (15.79%) XML
6 2 (10.53%) Web Services
6 2 (10.53%) .NET Framework
6 2 (10.53%) ASP.NET MVC
6 2 (10.53%) HTML5
6 2 (10.53%) ASP.NET Web Forms
7 1 (5.26%) WPF
7 1 (5.26%) WinForms
7 1 (5.26%) SOAP
7 1 (5.26%) J2EE
Miscellaneous
1 2 (10.53%) Open Source
2 1 (5.26%) Enterprise Software
2 1 (5.26%) N-Tier
2 1 (5.26%) PMI
2 1 (5.26%) Computer Science
Operating Systems
1 1 (5.26%) Windows
Processes & Methodologies
1 7 (36.84%) Configuration Management
1 7 (36.84%) Change Control
2 6 (31.58%) ITIL
3 4 (21.05%) Scrum
3 4 (21.05%) Agile Software Development
4 3 (15.79%) Software Engineering
5 2 (10.53%) MVC
5 2 (10.53%) UML
5 2 (10.53%) SOA
5 2 (10.53%) Business Intelligence
6 1 (5.26%) Quality Management
6 1 (5.26%) Change Management
6 1 (5.26%) ERP
6 1 (5.26%) PRINCE2
6 1 (5.26%) Waterfall
Programming Languages
1 17 (89.47%) C#
2 9 (47.37%) C
3 6 (31.58%) PHP
4 5 (26.32%) SQL
5 3 (15.79%) JavaScript
6 2 (10.53%) T-SQL
7 1 (5.26%) Java
Qualifications
1 1 (5.26%) MCP
1 1 (5.26%) MCSD
1 1 (5.26%) Microsoft Certification
1 1 (5.26%) PRINCE2 Certification
1 1 (5.26%) PMI Certification
1 1 (5.26%) MCTS
1 1 (5.26%) Degree
1 1 (5.26%) PRINCE2 Practitioner
System Software
1 1 (5.26%) Active Directory
Vendors
1 10 (52.63%) Microsoft
2 1 (5.26%) Sage
2 1 (5.26%) Oracle