The table below looks at the statistics for CRM skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 37 29 35
Rank change year-on-year
-8 +6
Permanent jobs citing CRM 10 17 20
As % of all permanent IT jobs located in Ipswich 3.52% 5.17% 5.38%
As % of the Processes & Methodologies category 4.46% 6.05% 7.66%
Number of salaries quoted 10 17 16
Average salary £32,500 £57,500 £31,000
Average salary % change year-on-year
-43.47% +85.48%
90% offered a salary of more than £29,750 £21,100 £25,000
10% offered a salary of more than £55,000 £62,500 £45,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
224 281 261
As % of all permanent IT jobs located in Ipswich 78.87% 85.41% 70.16%
Number of salaries quoted 171 267 232
Average salary £40,000 £45,000 £38,500
Average salary % change year-on-year
-11.11% +16.88%
90% offered a salary of more than £28,400 £27,500 £27,500
10% offered a salary of more than £55,000 £57,500 £62,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Ipswich

CRM
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Ipswich region.

CRM Salary Trend in Ipswich

CRM
Salary Histogram in Ipswich

This chart provides a salary histogram for IT jobs citing CRM across the Ipswich region over the 3 months to 31 October 2014.

CRM Salary Histogram in Ipswich

CRM
Top 30 Related IT Skills in Ipswich

For the 6 months to 31 October 2014, IT jobs across the Ipswich region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 14 (87.50%) C#
2 13 (81.25%) SharePoint
3 11 (68.75%) SQL Server
4 10 (62.50%) SQL Server Reporting Services
5 9 (56.25%) SQL Server Integration Services
6 7 (43.75%) Billing
6 7 (43.75%) Crystal Reports
6 7 (43.75%) C
6 7 (43.75%) HTML
6 7 (43.75%) Configuration Management
6 7 (43.75%) Microsoft
6 7 (43.75%) Change Control
6 7 (43.75%) Dynamics CRM
7 6 (37.50%) ITIL
7 6 (37.50%) PHP
7 6 (37.50%) InfoPath
7 6 (37.50%) WCF
8 5 (31.25%) .NET
9 4 (25.00%) Team Foundation Server
9 4 (25.00%) Agile Software Development
9 4 (25.00%) Scrum
10 3 (18.75%) Software Engineering
10 3 (18.75%) SQL
10 3 (18.75%) ASP.NET
10 3 (18.75%) BizTalk Server
11 2 (12.50%) XML
11 2 (12.50%) ASP.NET MVC
11 2 (12.50%) Finance
11 2 (12.50%) Advertising
11 2 (12.50%) MVC

CRM
Top Related IT Skills in Ipswich by Category

For the 6 months to 31 October 2014, IT jobs across the Ipswich region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 13 (81.25%) SharePoint
2 3 (18.75%) BizTalk Server
3 1 (6.25%) Node.js
3 1 (6.25%) SharePoint 2013
3 1 (6.25%) Elasticsearch
Applications
1 6 (37.50%) InfoPath
2 1 (6.25%) MS Project
2 1 (6.25%) MS Excel
Business Applications
1 7 (43.75%) Dynamics CRM
Cloud Services
1 1 (6.25%) SaaS
Database & Business Intelligence
1 11 (68.75%) SQL Server
2 10 (62.50%) SQL Server Reporting Services
3 9 (56.25%) SQL Server Integration Services
4 7 (43.75%) Crystal Reports
5 2 (12.50%) SQL Server Analysis Services
6 1 (6.25%) MongoDB
Development Applications
1 4 (25.00%) Team Foundation Server
General
1 7 (43.75%) Billing
2 2 (12.50%) Finance
2 2 (12.50%) Advertising
3 1 (6.25%) Telecoms
Job Titles
1 7 (43.75%) Developer
1 7 (43.75%) Analyst
1 7 (43.75%) Support Analyst
2 6 (37.50%) Applications Support
2 6 (37.50%) Applications Support Analyst
3 3 (18.75%) Software Engineer
3 3 (18.75%) Programmer
4 2 (12.50%) .NET Developer
4 2 (12.50%) C# Developer
5 1 (6.25%) Project Manager
5 1 (6.25%) Senior Developer
5 1 (6.25%) 3rd Line Support
5 1 (6.25%) Support Engineer
5 1 (6.25%) Systems Developer
5 1 (6.25%) ASP.NET Developer
5 1 (6.25%) Senior C# Developer
5 1 (6.25%) BizTalk Developer
5 1 (6.25%) C# ASP.NET Developer
5 1 (6.25%) 3rd Line Support Engineer
5 1 (6.25%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 7 (43.75%) HTML
2 6 (37.50%) WCF
3 5 (31.25%) .NET
4 3 (18.75%) ASP.NET
5 2 (12.50%) XML
5 2 (12.50%) ASP.NET MVC
6 1 (6.25%) ASP.NET Web Forms
6 1 (6.25%) WPF
6 1 (6.25%) WinForms
6 1 (6.25%) .NET Framework
6 1 (6.25%) J2EE
6 1 (6.25%) CSS
6 1 (6.25%) SOAP
6 1 (6.25%) Web Services
Miscellaneous
1 1 (6.25%) PMI
Operating Systems
1 1 (6.25%) Windows
Processes & Methodologies
1 7 (43.75%) Configuration Management
1 7 (43.75%) Change Control
2 6 (37.50%) ITIL
3 4 (25.00%) Scrum
3 4 (25.00%) Agile Software Development
4 3 (18.75%) Software Engineering
5 2 (12.50%) MVC
6 1 (6.25%) Quality Management
6 1 (6.25%) Change Management
6 1 (6.25%) Waterfall
6 1 (6.25%) PRINCE2
6 1 (6.25%) UML
6 1 (6.25%) ERP
6 1 (6.25%) SOA
Programming Languages
1 14 (87.50%) C#
2 7 (43.75%) C
3 6 (37.50%) PHP
4 3 (18.75%) SQL
5 1 (6.25%) Java
5 1 (6.25%) JavaScript
Qualifications
1 1 (6.25%) PRINCE2 Certification
1 1 (6.25%) PMI Certification
1 1 (6.25%) PRINCE2 Practitioner
System Software
1 1 (6.25%) Active Directory
Vendors
1 7 (43.75%) Microsoft
2 1 (6.25%) Sage