The table below looks at the statistics for CRM skills in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 46 25 48
Rank change year-on-year
-21 +23
Permanent jobs citing CRM 20 43 15
As % of all permanent IT jobs located in Lancashire 3.99% 8.33% 2.95%
As % of the Processes & Methodologies category 4.81% 10.67% 4.09%
Number of salaries quoted 15 34 11
Average salary £35,000 £45,000 £40,000
Average salary % change year-on-year
-22.22% +12.50%
90% offered a salary of more than £17,000 £26,000 £29,000
10% offered a salary of more than £40,000 £65,000 £55,000
UK excluding London average salary £42,500 £42,000 £42,500
% change year-on-year
+1.19% -1.17%
CRM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lancashire region.

Processes & Methodologies Category
Lancashire
Permanent IT job ads with a match in the
Processes & Methodologies category
416 403 367
As % of all permanent IT jobs located in Lancashire 83.03% 78.10% 72.10%
Number of salaries quoted 337 363 312
Average salary £38,500 £35,000 £33,500
Average salary % change year-on-year
+10.00% +4.47%
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Lancashire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Lancashire

CRM
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Lancashire region.

CRM Salary Trend in Lancashire

CRM
Salary Histogram in Lancashire

This chart provides a salary histogram for IT jobs citing CRM across the Lancashire region over the 3 months to 2 September 2014.

CRM Salary Histogram in Lancashire

CRM
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the Lancashire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Preston -4 7 £43,750 -32.69%
Lancaster - 5 £40,000 -
Chorley -6 2 £32,000 -24.70% 1
Blackpool -6 1 £35,000 +94.44%
CRM
North West

CRM
Top 30 Related IT Skills in Lancashire

For the 6 months to 2 September 2014, IT jobs across the Lancashire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 17 (43.59%) Marketing
2 16 (41.03%) .NET
3 15 (38.46%) Microsoft
4 13 (33.33%) SQL Server
5 12 (30.77%) Dynamics CRM
6 10 (25.64%) ASP.NET
6 10 (25.64%) C#
6 10 (25.64%) MS Excel
7 9 (23.08%) PRINCE2
8 7 (17.95%) jQuery
9 6 (15.38%) Release Management
9 6 (15.38%) Billing
9 6 (15.38%) VB6
9 6 (15.38%) SQL
9 6 (15.38%) VB
9 6 (15.38%) VB.NET
9 6 (15.38%) B2B
10 5 (12.82%) IBM
10 5 (12.82%) E-Commerce
10 5 (12.82%) ERP
10 5 (12.82%) ITIL
10 5 (12.82%) PMP
10 5 (12.82%) PMI Certification
10 5 (12.82%) HTML
10 5 (12.82%) CSS
10 5 (12.82%) Change Management
10 5 (12.82%) SEO
10 5 (12.82%) Digital Media
10 5 (12.82%) Cloud Computing
10 5 (12.82%) Kanban

CRM
Top Related IT Skills in Lancashire by Category

For the 6 months to 2 September 2014, IT jobs across the Lancashire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) WebSphere
2 3 (7.69%) SharePoint
3 2 (5.13%) SharePoint 2010
3 2 (5.13%) SharePoint 2013
Applications
1 10 (25.64%) MS Excel
Business Applications
1 12 (30.77%) Dynamics CRM
2 5 (12.82%) Dynamics NAV
Cloud Services
1 5 (12.82%) Cloud Computing
2 1 (2.56%) Office 365
Communications & Networking
1 1 (2.56%) Intranet
Database & Business Intelligence
1 13 (33.33%) SQL Server
2 1 (2.56%) Data Warehouse
2 1 (2.56%) MySQL
General
1 17 (43.59%) Marketing
2 6 (15.38%) Billing
3 5 (12.82%) Retail
4 4 (10.26%) Finance
5 3 (7.69%) Advertising
6 1 (2.56%) Banking
Job Titles
1 15 (38.46%) Developer
2 10 (25.64%) Project Manager
3 7 (17.95%) .NET Developer
4 6 (15.38%) C# Developer
4 6 (15.38%) VB.NET Developer
4 6 (15.38%) IT Project Manager
4 6 (15.38%) C# .NET Developer
5 5 (12.82%) VB6 Developer
5 5 (12.82%) Telemarketer
5 5 (12.82%) C# ASP.NET Developer
5 5 (12.82%) Senior C# Developer
5 5 (12.82%) VB Developer
5 5 (12.82%) Senior Developer
6 4 (10.26%) Software Developer
7 3 (7.69%) Senior Manager
7 3 (7.69%) Programmer
7 3 (7.69%) Senior Programmer
7 3 (7.69%) C# Programmer
7 3 (7.69%) Senior Project Manager
8 2 (5.13%) .NET Software Developer
Libraries, Frameworks & Software Standards
1 16 (41.03%) .NET
2 10 (25.64%) ASP.NET
3 7 (17.95%) jQuery
4 5 (12.82%) CSS
4 5 (12.82%) HTML
5 3 (7.69%) XML
5 3 (7.69%) XHTML
6 2 (5.13%) ASP.NET MVC
6 2 (5.13%) Web Services
Miscellaneous
1 5 (12.82%) Social Media
1 5 (12.82%) Digital Media
2 2 (5.13%) Mobile App
2 2 (5.13%) Management Information System
2 2 (5.13%) Inversion of Control
3 1 (2.56%) FMCG
Operating Systems
1 2 (5.13%) Windows
Processes & Methodologies
1 9 (23.08%) PRINCE2
2 6 (15.38%) B2B
2 6 (15.38%) Release Management
3 5 (12.82%) Digital Marketing
3 5 (12.82%) Requirements Analysis
3 5 (12.82%) Business Development
3 5 (12.82%) Time Management
3 5 (12.82%) Kanban
3 5 (12.82%) Data Cleansing
3 5 (12.82%) Online Marketing
3 5 (12.82%) Change Management
3 5 (12.82%) E-Commerce
3 5 (12.82%) ERP
3 5 (12.82%) SEO
3 5 (12.82%) ITIL
4 3 (7.69%) Asset Management
4 3 (7.69%) OOD
4 3 (7.69%) OOP
4 3 (7.69%) Project Management
5 2 (5.13%) MVC
Programming Languages
1 10 (25.64%) C#
2 6 (15.38%) SQL
2 6 (15.38%) VB
2 6 (15.38%) VB.NET
2 6 (15.38%) VB6
3 2 (5.13%) C
3 2 (5.13%) T-SQL
3 2 (5.13%) JavaScript
Qualifications
1 5 (12.82%) PMP
1 5 (12.82%) PMI Certification
1 5 (12.82%) Degree
2 2 (5.13%) SC Cleared
2 2 (5.13%) Security Cleared
3 1 (2.56%) PRINCE2 Certification
3 1 (2.56%) PRINCE2 Practitioner
Vendors
1 15 (38.46%) Microsoft
2 5 (12.82%) IBM
3 1 (2.56%) Salesforce.com
3 1 (2.56%) Oracle
3 1 (2.56%) SAP