The table below looks at the statistics for CRM skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 85 69 79
Rank change year-on-year
-16 +10
Permanent jobs citing CRM 176 249 212
As % of all permanent IT jobs located in the North West 3.09% 3.60% 3.24%
As % of the Processes & Methodologies category 3.58% 4.21% 3.83%
Number of salaries quoted 152 219 177
Average salary £35,000 £40,000 £38,250
Average salary % change year-on-year
-12.50% +4.57%
90% offered a salary of more than £25,000 £25,800 £23,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £45,000 £45,000 £45,000
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4922 5912 5538
As % of all permanent IT jobs located in the North West 86.40% 85.56% 84.58%
Number of salaries quoted 4080 5013 4633
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North West

CRM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North West region.

CRM Salary Trend in the North West

CRM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing CRM across the North West region over the 3 months to 5 February 2016.

CRM Salary Histogram in the North West

CRM
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -32 74 £36,250 -9.37% 56
Cheshire +7 51 £27,000 -22.85% 16
Merseyside +3 25 £37,500 -28.57% 14
Lancashire +24 18 £37,500 - 4
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 5 February 2016, IT jobs across the North West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 142 (40.34%) Microsoft
2 119 (33.81%) Dynamics CRM
3 85 (24.15%) SQL
4 83 (23.58%) Finance
5 78 (22.16%) SQL Server
6 71 (20.17%) .NET
7 68 (19.32%) Marketing
8 64 (18.18%) C#
9 48 (13.64%) MS Excel
9 48 (13.64%) Agile Software Development
10 44 (12.50%) Degree
11 43 (12.22%) Project Management
12 40 (11.36%) JavaScript
12 40 (11.36%) Analytical Skills
13 35 (9.94%) HTML
13 35 (9.94%) Telecoms
14 34 (9.66%) SharePoint
14 34 (9.66%) Windows
15 31 (8.81%) ERP
16 30 (8.52%) PRINCE2
17 29 (8.24%) Stakeholder Management
18 28 (7.95%) Social Media
18 28 (7.95%) CSS
18 28 (7.95%) ITIL
19 27 (7.67%) Business Intelligence
19 27 (7.67%) jQuery
20 26 (7.39%) MS Office
20 26 (7.39%) Analytics
21 25 (7.10%) ASP.NET
21 25 (7.10%) Advertising

CRM
Top Related IT Skills in the North West by Category

For the 6 months to 5 February 2016, IT jobs across the North West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 34 (9.66%) SharePoint
2 10 (2.84%) IIS
3 9 (2.56%) CMS
4 7 (1.99%) MS Exchange
5 6 (1.70%) Apache
6 5 (1.42%) SAS
7 4 (1.14%) BizTalk Server
7 4 (1.14%) SharePoint 2013
8 3 (0.85%) Exchange Server 2003
8 3 (0.85%) Exchange Server 2007
8 3 (0.85%) Exchange Server 2013
8 3 (0.85%) Lync
8 3 (0.85%) SharePoint 2010
8 3 (0.85%) SharePoint Server
9 2 (0.57%) NetWeaver
10 1 (0.28%) SugarCRM
10 1 (0.28%) Umbraco
10 1 (0.28%) WordPress
Applications
1 48 (13.64%) MS Excel
2 26 (7.39%) MS Office
3 9 (2.56%) MS PowerPoint
4 6 (1.70%) MS Project
5 5 (1.42%) MS Visio
6 3 (0.85%) Photoshop
7 1 (0.28%) PowerPivot
Business Applications
1 119 (33.81%) Dynamics CRM
2 14 (3.98%) Dynamics AX
3 13 (3.69%) Dynamics NAV
4 11 (3.13%) Dynamics GP
5 6 (1.70%) SAP BPC
5 6 (1.70%) SAP CRM
6 4 (1.14%) Sage CRM
6 4 (1.14%) Sage X3
7 3 (0.85%) Line 500
7 3 (0.85%) Sage 1000
7 3 (0.85%) Sage 200
7 3 (0.85%) Salesforce.com CRM
8 2 (0.57%) Magento
8 2 (0.57%) SAP ERP
8 2 (0.57%) SAP SCM
9 1 (0.28%) Oracle CRM
9 1 (0.28%) Oracle EBS
9 1 (0.28%) Oracle General Ledger
9 1 (0.28%) Oracle iProcurement
9 1 (0.28%) SAP Oil and Gas
Cloud Services
1 11 (3.13%) SaaS
2 6 (1.70%) Yammer
3 5 (1.42%) Office 365
4 4 (1.14%) Microsoft Azure
5 3 (0.85%) Google Apps
6 2 (0.57%) Google Analytics
6 2 (0.57%) MailChimp
7 1 (0.28%) AdWords
Communications & Networking
1 12 (3.41%) SMS
2 4 (1.14%) Internet
3 3 (0.85%) Broadband
3 3 (0.85%) Intranet
3 3 (0.85%) TCP/IP
3 3 (0.85%) VoIP
4 2 (0.57%) Firewall
4 2 (0.57%) LAN
4 2 (0.57%) Unified Communications
5 1 (0.28%) DNS
5 1 (0.28%) Skype
5 1 (0.28%) VLAN
5 1 (0.28%) Wireless
Database & Business Intelligence
1 78 (22.16%) SQL Server
2 23 (6.53%) SQL Server 2008
3 19 (5.40%) SQL Server Reporting Services
4 17 (4.83%) Data Warehouse
5 15 (4.26%) MySQL
6 10 (2.84%) Relational Database
6 10 (2.84%) SQL Server Integration Services
7 6 (1.70%) MongoDB
8 5 (1.42%) SQL Server 2012
9 4 (1.14%) Big Data
9 4 (1.14%) BusinessObjects
9 4 (1.14%) SAP BW
9 4 (1.14%) SQL Server Analysis Services
10 3 (0.85%) Crystal Reports
10 3 (0.85%) Oracle Database
10 3 (0.85%) SAP HANA
10 3 (0.85%) SQL Server 2014
11 2 (0.57%) Business Intelligence Development Studio
11 2 (0.57%) MS Access
11 2 (0.57%) RDBMS
Development Applications
1 17 (4.83%) Visual Studio
2 12 (3.41%) Team Foundation Server
3 7 (1.99%) Git (software)
4 4 (1.14%) JIRA
4 4 (1.14%) SQL Server Management Studio (SSMS)
5 3 (0.85%) Selenium
6 2 (0.57%) LSMW
6 2 (0.57%) Visual Studio Team System
7 1 (0.28%) Bugzilla
7 1 (0.28%) Mercurial
7 1 (0.28%) Toad
General
1 83 (23.58%) Finance
2 68 (19.32%) Marketing
3 35 (9.94%) Telecoms
4 25 (7.10%) Advertising
5 20 (5.68%) Retail
6 17 (4.83%) Banking
7 9 (2.56%) Back Office
8 7 (1.99%) Billing
8 7 (1.99%) Manufacturing
9 5 (1.42%) Law
10 4 (1.14%) Corporate Banking
10 4 (1.14%) Legal
10 4 (1.14%) Military
10 4 (1.14%) Pharmaceutical
11 3 (0.85%) Investment Banking
12 1 (0.28%) Electronics
12 1 (0.28%) German Language
12 1 (0.28%) Local Government
Job Titles
1 85 (24.15%) Developer
2 72 (20.45%) Analyst
3 34 (9.66%) Consultant
4 29 (8.24%) .NET Developer
4 29 (8.24%) CRM Developer
5 28 (7.95%) Support Analyst
6 26 (7.39%) Dynamics CRM Developer
7 25 (7.10%) C# Developer
8 23 (6.53%) C# .NET Developer
8 23 (6.53%) CRM Analyst
9 22 (6.25%) IT Manager
9 22 (6.25%) Project Manager
10 20 (5.68%) Senior Developer
11 16 (4.55%) Business Analyst
12 15 (4.26%) Architect
12 15 (4.26%) SQL Developer
13 13 (3.69%) CRM Consultant
13 13 (3.69%) CRM Manager
14 12 (3.41%) Account Manager
14 12 (3.41%) Solutions Architect
Libraries, Frameworks & Software Standards
1 71 (20.17%) .NET
2 35 (9.94%) HTML
3 28 (7.95%) CSS
4 27 (7.67%) jQuery
5 25 (7.10%) ASP.NET
6 16 (4.55%) XML
7 13 (3.69%) Web Services
8 10 (2.84%) AngularJS
8 10 (2.84%) CSS3
8 10 (2.84%) HTML5
9 8 (2.27%) Ajax
10 7 (1.99%) .NET Framework
10 7 (1.99%) ASP.NET Web Forms
11 6 (1.70%) LAMP
12 5 (1.42%) SAP PI
13 4 (1.14%) KnockoutJS
13 4 (1.14%) REST
13 4 (1.14%) SOAP
13 4 (1.14%) Twitter Bootstrap
13 4 (1.14%) Web Dynpro
Miscellaneous
1 40 (11.36%) Analytical Skills
2 28 (7.95%) Social Media
3 13 (3.69%) Management Information System
4 8 (2.27%) Data Integration
5 6 (1.70%) Mobile App
6 5 (1.42%) Computer Science
6 5 (1.42%) User Experience
7 4 (1.14%) EPoS
7 4 (1.14%) N-Tier
7 4 (1.14%) Visualisation
8 3 (0.85%) Data Protection Act
8 3 (0.85%) Economics
8 3 (0.85%) Enterprise Software
8 3 (0.85%) Wiki
9 2 (0.57%) Blog
9 2 (0.57%) Client/Server
9 2 (0.57%) FMCG
9 2 (0.57%) Mathematics
9 2 (0.57%) Statistics
9 2 (0.57%) W3C
Operating Systems
1 34 (9.66%) Windows
2 8 (2.27%) Linux
2 8 (2.27%) Windows Server
2 8 (2.27%) Windows Server 2003
3 7 (1.99%) Windows Server 2008
4 5 (1.42%) Unix
4 5 (1.42%) Windows 7
4 5 (1.42%) Windows Server 2012
5 4 (1.14%) Ubuntu
6 2 (0.57%) Windows 8
7 1 (0.28%) Android
7 1 (0.28%) Apple iOS
7 1 (0.28%) Mac OS X
Processes & Methodologies
1 48 (13.64%) Agile Software Development
2 43 (12.22%) Project Management
3 31 (8.81%) ERP
4 30 (8.52%) PRINCE2
5 29 (8.24%) Stakeholder Management
6 28 (7.95%) ITIL
7 27 (7.67%) Business Intelligence
8 26 (7.39%) Analytics
9 22 (6.25%) Service Delivery
10 21 (5.97%) Data Management
11 19 (5.40%) E-Commerce
11 19 (5.40%) Migration
12 18 (5.11%) Data Analysis
12 18 (5.11%) Mentoring
13 16 (4.55%) Business Development
14 15 (4.26%) Service Management
15 14 (3.98%) MVC
15 14 (3.98%) Scrum
16 13 (3.69%) Pay per click
16 13 (3.69%) Time Management
Programming Languages
1 85 (24.15%) SQL
2 64 (18.18%) C#
3 40 (11.36%) JavaScript
4 17 (4.83%) PHP
5 16 (4.55%) Java
6 13 (3.69%) T-SQL
7 11 (3.13%) VBA
8 8 (2.27%) VB
9 6 (1.70%) ABAP
9 6 (1.70%) VB.NET
10 3 (0.85%) Apex Code
10 3 (0.85%) PL/1
11 2 (0.57%) C
11 2 (0.57%) C++
11 2 (0.57%) COBOL
11 2 (0.57%) Delphi
11 2 (0.57%) SAPscript
12 1 (0.28%) PL/SQL
12 1 (0.28%) PowerShell
12 1 (0.28%) R
Qualifications
1 44 (12.50%) Degree
2 10 (2.84%) Security Cleared
3 8 (2.27%) SC Cleared
4 7 (1.99%) Microsoft Certification
4 7 (1.99%) PRINCE2 Certification
4 7 (1.99%) PRINCE2 Practitioner
5 6 (1.70%) ISEB
6 5 (1.42%) ISTQB
7 4 (1.14%) ISTQB Foundation Certification
8 3 (0.85%) MCSA
8 3 (0.85%) MCSE
9 2 (0.57%) BPSS Clearance
9 2 (0.57%) HNC
9 2 (0.57%) ITIL Certification
9 2 (0.57%) ITIL Foundation Certificate
9 2 (0.57%) PMI Certification
9 2 (0.57%) PMP
10 1 (0.28%) CCNA
10 1 (0.28%) Cisco Certification
10 1 (0.28%) DBS Check
Quality Assurance & Compliance
1 17 (4.83%) SLA
2 12 (3.41%) Data Quality
3 3 (0.85%) QA
4 1 (0.28%) PMBOK
System Software
1 8 (2.27%) Active Directory
2 2 (0.57%) VMware Infrastructure
2 2 (0.57%) XenApp
3 1 (0.28%) Hyper-V
3 1 (0.28%) Terminal Services
Systems Management
1 3 (0.85%) SCCM
2 2 (0.57%) SCVMM
3 1 (0.28%) HP Quality Center
3 1 (0.28%) SCOM
3 1 (0.28%) WMI
Vendors
1 142 (40.34%) Microsoft
2 21 (5.97%) Salesforce.com
3 19 (5.40%) Oracle
4 16 (4.55%) SAP
5 14 (3.98%) Google
6 10 (2.84%) Sage
6 10 (2.84%) VMware
7 6 (1.70%) Cisco
7 6 (1.70%) Citrix
8 5 (1.42%) Cognizant
9 4 (1.14%) MicroStrategy
9 4 (1.14%) Remedy
10 3 (0.85%) Cognos
10 3 (0.85%) Epicor
10 3 (0.85%) Hyperion
10 3 (0.85%) NetSuite
10 3 (0.85%) SYSPRO
11 2 (0.57%) Altova
11 2 (0.57%) GFI Software
11 2 (0.57%) Sitecore
Knutsford, Cheshire
Cognizant
Posted: Yesterday
Liverpool, Merseyside
Senitor Associates
Salary: £26000 - £30000 per annum + Benefits
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DCS Recruitment
Salary: £25000 - £40000 per annum + flexi-time
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Applause IT Innovation
Salary: £20000 - £28000 per annum + bens
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Applause IT Innovation
Salary: £30000 - £36000 per annum + Benefits
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Senitor Associates
Salary: £16000 - £20000 per annum + OTE 40k
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Chester, Cheshire
Senitor Associates
Salary: £16000 - £20000 per annum + OTE 35K
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Senitor Associates
Salary: £23000 per annum
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Cheshire
Opus IT Consulting
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Salary: £18000 per annum + Commission
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Salary: Market Rate Circa £300-£400
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Applause IT Innovation
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Greater Manchester
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Greater Manchester
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