The table below looks at the statistics for CRM skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 79 70 72
Rank change year-on-year
-9 +2
Permanent jobs citing CRM 187 241 243
As % of all permanent IT jobs located in the North West 3.37% 3.95% 3.55%
As % of the Processes & Methodologies category 3.92% 4.47% 4.16%
Number of salaries quoted 152 199 201
Median salary £38,750 £37,500 £39,000
Median salary % change year-on-year
+3.33% -3.84%
90% offered a salary of more than £27,500 £25,500 £23,100
10% offered a salary of more than £62,500 £59,200 £54,700
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4772 5386 5843
As % of all permanent IT jobs located in the North West 85.92% 88.32% 85.37%
Number of salaries quoted 4043 4300 4701
Median salary £42,500 £40,000 £39,000
Median salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,000 £55,500 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North West

CRM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North West region.

CRM Salary Trend in the North West

CRM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing CRM across the North West region over the 3 months to 27 May 2016.

CRM Salary Histogram in the North West

CRM
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North West region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -7 104 £40,000 +11.11% 65
Cheshire -1 34 £32,500 -13.33% 21
Lancashire +2 27 £37,500 +7.14% 11
Merseyside +5 12 £42,500 +33.85% 5
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for CRM.

1 107 (30.31%) SQL
2 100 (28.33%) Microsoft
3 76 (21.53%) Dynamics CRM
4 74 (20.96%) .NET
5 68 (19.26%) Finance
6 67 (18.98%) SQL Server
6 67 (18.98%) Degree
7 60 (17.00%) Marketing
7 60 (17.00%) C#
8 54 (15.30%) Project Management
9 48 (13.60%) ITIL
10 47 (13.31%) Agile Software Development
11 44 (12.46%) MS Excel
12 43 (12.18%) Analytical Skills
13 39 (11.05%) Telecoms
14 38 (10.76%) ERP
15 36 (10.20%) Oracle
15 36 (10.20%) Stakeholder Management
16 32 (9.07%) Service Delivery
17 31 (8.78%) HTML
18 30 (8.50%) PRINCE2
18 30 (8.50%) Data Analysis
19 29 (8.22%) Windows
19 29 (8.22%) SAP
19 29 (8.22%) ASP.NET
19 29 (8.22%) SDLC
20 28 (7.93%) MS Office
20 28 (7.93%) JavaScript
20 28 (7.93%) T-SQL
20 28 (7.93%) Business Development

CRM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (4.25%) SharePoint
2 14 (3.97%) BizTalk Server
2 14 (3.97%) IIS
3 12 (3.40%) CMS
4 6 (1.70%) SAS
5 4 (1.13%) NetWeaver
6 3 (0.85%) Apache
6 3 (0.85%) SharePoint 2013
6 3 (0.85%) Umbraco
7 2 (0.57%) Exchange Server 2003
7 2 (0.57%) Exchange Server 2007
7 2 (0.57%) Exchange Server 2013
7 2 (0.57%) MS Exchange
7 2 (0.57%) SharePoint 2010
8 1 (0.28%) Cloud Foundry
8 1 (0.28%) JBoss
8 1 (0.28%) SharePoint Server
8 1 (0.28%) Sitecore CMS
8 1 (0.28%) WebSphere
Applications
1 44 (12.46%) MS Excel
2 28 (7.93%) MS Office
3 10 (2.83%) MS PowerPoint
4 5 (1.42%) MS Visio
4 5 (1.42%) Photoshop
5 3 (0.85%) MS Project
Business Applications
1 76 (21.53%) Dynamics CRM
2 9 (2.55%) Dynamics AX
2 9 (2.55%) Salesforce.com CRM
2 9 (2.55%) SAP BPC
3 8 (2.27%) SAP CRM
4 4 (1.13%) Sage CRM
5 3 (0.85%) Dynamics GP
5 3 (0.85%) Dynamics NAV
5 3 (0.85%) OPENContractor
5 3 (0.85%) OPENHousing
5 3 (0.85%) SAP ERP
5 3 (0.85%) SAP SCM
6 2 (0.57%) SAP Business One
7 1 (0.28%) Sage 200
7 1 (0.28%) Sage X3
7 1 (0.28%) SAP Oil and Gas
Cloud Services
1 23 (6.52%) Microsoft Azure
2 11 (3.12%) Amazon AWS
3 10 (2.83%) Amazon EC2
3 10 (2.83%) Office 365
4 8 (2.27%) IaaS
4 8 (2.27%) PaaS
5 7 (1.98%) Cloud Computing
5 7 (1.98%) SaaS
6 2 (0.57%) Amazon S3
6 2 (0.57%) Heroku
7 1 (0.28%) Force.com
7 1 (0.28%) GitHub
7 1 (0.28%) OpenShift
7 1 (0.28%) Yammer
Communications & Networking
1 13 (3.68%) SMS
2 8 (2.27%) LAN
2 8 (2.27%) VoIP
3 6 (1.70%) Firewall
4 4 (1.13%) PABX
4 4 (1.13%) Wi-Fi
5 3 (0.85%) Unified Communications
5 3 (0.85%) VLAN
6 2 (0.57%) DNS
6 2 (0.57%) Network Security
6 2 (0.57%) TCP/IP
6 2 (0.57%) WAN
7 1 (0.28%) DHCP
7 1 (0.28%) Internet
7 1 (0.28%) Intrusion Detection
7 1 (0.28%) VPN
7 1 (0.28%) Wireless
Database & Business Intelligence
1 67 (18.98%) SQL Server
2 24 (6.80%) SQL Server Reporting Services
3 23 (6.52%) SQL Server 2008
4 13 (3.68%) MySQL
5 12 (3.40%) Oracle Reports
6 10 (2.83%) DB2
6 10 (2.83%) SQL Server Integration Services
7 8 (2.27%) BusinessObjects
7 8 (2.27%) SQL Server 2012
8 7 (1.98%) Crystal Reports
8 7 (1.98%) Relational Database
9 6 (1.70%) Data Warehouse
9 6 (1.70%) SAP BW
10 4 (1.13%) MS Access
10 4 (1.13%) Oracle Database
10 4 (1.13%) SQL Server 2014
11 3 (0.85%) FileMaker
12 1 (0.28%) Data Mining
12 1 (0.28%) Hadoop
12 1 (0.28%) SQL Server Analysis Services
Development Applications
1 7 (1.98%) Oracle Forms
1 7 (1.98%) Team Foundation Server
2 6 (1.70%) JIRA
3 5 (1.42%) Bugzilla
3 5 (1.42%) Selenium
4 4 (1.13%) Visual Studio
5 3 (0.85%) LSMW
6 2 (0.57%) Git (software)
6 2 (0.57%) Visual Studio Team System
7 1 (0.28%) Octopus Deploy
7 1 (0.28%) SQL Server Management Studio (SSMS)
7 1 (0.28%) TeamCity
General
1 68 (19.26%) Finance
2 60 (17.00%) Marketing
3 39 (11.05%) Telecoms
4 22 (6.23%) Billing
5 21 (5.95%) Banking
6 18 (5.10%) Retail
7 12 (3.40%) Advertising
8 11 (3.12%) Law
8 11 (3.12%) Manufacturing
9 8 (2.27%) Publishing
10 5 (1.42%) Back Office
11 4 (1.13%) Automotive
11 4 (1.13%) Local Government
11 4 (1.13%) Military
11 4 (1.13%) Pharmaceutical
12 2 (0.57%) Legal
13 1 (0.28%) Corporate Banking
13 1 (0.28%) Electronics
13 1 (0.28%) Financial Institution
13 1 (0.28%) German Language
Job Titles
1 81 (22.95%) Developer
2 78 (22.10%) Analyst
3 32 (9.07%) .NET Developer
4 31 (8.78%) Architect
5 24 (6.80%) Support Analyst
6 23 (6.52%) CRM Developer
7 22 (6.23%) Solutions Architect
8 21 (5.95%) Applications Support
8 21 (5.95%) C# .NET Developer
8 21 (5.95%) C# Developer
8 21 (5.95%) Consultant
8 21 (5.95%) Dynamics CRM Developer
9 20 (5.67%) Account Manager
10 19 (5.38%) Applications Support Analyst
11 15 (4.25%) Project Manager
12 14 (3.97%) ASP.NET Developer
12 14 (3.97%) Business Analyst
12 14 (3.97%) C# ASP.NET Developer
12 14 (3.97%) CRM Manager
12 14 (3.97%) Marketing Executive
Libraries, Frameworks & Software Standards
1 74 (20.96%) .NET
2 31 (8.78%) HTML
3 29 (8.22%) ASP.NET
4 25 (7.08%) jQuery
5 23 (6.52%) CSS
6 13 (3.68%) ASP.NET Web Forms
7 11 (3.12%) Web Services
8 10 (2.83%) .NET Framework
8 10 (2.83%) AngularJS
9 7 (1.98%) Ajax
9 7 (1.98%) EDI
10 6 (1.70%) HTML5
10 6 (1.70%) Web Dynpro
11 5 (1.42%) ASP.NET 2.0
11 5 (1.42%) CSS3
11 5 (1.42%) DOM
11 5 (1.42%) XHTML
11 5 (1.42%) XML
12 4 (1.13%) Java EE
12 4 (1.13%) Middleware
Miscellaneous
1 43 (12.18%) Analytical Skills
2 24 (6.80%) Management Information System
2 24 (6.80%) Social Media
3 15 (4.25%) Data Centre
4 14 (3.97%) Smart Meter
5 12 (3.40%) Enterprise Software
6 11 (3.12%) Computer Science
7 8 (2.27%) CMDB
8 6 (1.70%) Credit Risk
8 6 (1.70%) SWIFT
8 6 (1.70%) User Experience
9 5 (1.42%) Visualisation
9 5 (1.42%) W3C
10 4 (1.13%) Data Integration
10 4 (1.13%) FMCG
10 4 (1.13%) Mobile App
11 3 (0.85%) Driving Licence
11 3 (0.85%) Microsoft Licensing
11 3 (0.85%) Statistics
12 2 (0.57%) Video Conferencing
Operating Systems
1 29 (8.22%) Windows
2 16 (4.53%) Windows Server
3 11 (3.12%) Unix
4 5 (1.42%) Linux
4 5 (1.42%) Windows Server 2008
5 4 (1.13%) Windows 7
6 3 (0.85%) Windows Server 2003
7 2 (0.57%) Ubuntu
7 2 (0.57%) Windows 8
7 2 (0.57%) Windows Server 2012
8 1 (0.28%) Android
8 1 (0.28%) Mac OS X
8 1 (0.28%) Windows 10
Processes & Methodologies
1 54 (15.30%) Project Management
2 48 (13.60%) ITIL
3 47 (13.31%) Agile Software Development
4 38 (10.76%) ERP
5 36 (10.20%) Stakeholder Management
6 32 (9.07%) Service Delivery
7 30 (8.50%) Data Analysis
7 30 (8.50%) PRINCE2
8 29 (8.22%) SDLC
9 28 (7.93%) Business Development
10 26 (7.37%) Business Intelligence
11 24 (6.80%) Service Management
12 23 (6.52%) Presales
13 21 (5.95%) E-Commerce
13 21 (5.95%) Time Management
13 21 (5.95%) Web Development
14 20 (5.67%) Business Analysis
14 20 (5.67%) Data Management
14 20 (5.67%) MVC
15 19 (5.38%) Change Management
Programming Languages
1 107 (30.31%) SQL
2 60 (17.00%) C#
3 28 (7.93%) JavaScript
3 28 (7.93%) T-SQL
4 15 (4.25%) Java
5 11 (3.12%) PowerShell
6 8 (2.27%) ABAP
6 8 (2.27%) PL/SQL
7 7 (1.98%) PHP
7 7 (1.98%) VBA
8 5 (1.42%) VB.NET
9 4 (1.13%) C++
10 3 (0.85%) Apex Code
10 3 (0.85%) PL/1
10 3 (0.85%) SAPscript
11 2 (0.57%) C
11 2 (0.57%) COBOL
11 2 (0.57%) VB
12 1 (0.28%) Delphi
12 1 (0.28%) VB6
Qualifications
1 67 (18.98%) Degree
2 13 (3.68%) ISEB
3 9 (2.55%) PMI Certification
3 9 (2.55%) PMP
4 7 (1.98%) Microsoft Certification
5 6 (1.70%) Security Cleared
6 4 (1.13%) DBS Check
6 4 (1.13%) ISTQB
6 4 (1.13%) ITIL Certification
6 4 (1.13%) MCSA
7 3 (0.85%) MCSE
8 2 (0.57%) PRINCE2 Certification
8 2 (0.57%) SC Cleared
9 1 (0.28%) CISA
9 1 (0.28%) CISM
9 1 (0.28%) CISSP
9 1 (0.28%) HND
9 1 (0.28%) MBA
9 1 (0.28%) MCP
9 1 (0.28%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 13 (3.68%) SLA
2 8 (2.27%) Data Quality
3 4 (1.13%) COBIT
3 4 (1.13%) QA
4 1 (0.28%) ISO/IEC 20000
4 1 (0.28%) ISO/IEC 27001
4 1 (0.28%) PCI DSS
System Software
1 16 (4.53%) Active Directory
2 12 (3.40%) VMware Infrastructure
3 2 (0.57%) Hyper-V
3 2 (0.57%) vCloud
4 1 (0.28%) Terminal Services
4 1 (0.28%) vSphere
Systems Management
1 10 (2.83%) WMI
2 8 (2.27%) SCVMM
3 1 (0.28%) Ansible
3 1 (0.28%) Host Intrusion Detection System
3 1 (0.28%) Opscode Chef
3 1 (0.28%) Puppet
3 1 (0.28%) SCCM
3 1 (0.28%) SCOM
Vendors
1 100 (28.33%) Microsoft
2 36 (10.20%) Oracle
3 29 (8.22%) SAP
4 25 (7.08%) Salesforce.com
5 15 (4.25%) VMware
6 13 (3.68%) IBM
7 11 (3.12%) Citrix
8 10 (2.83%) Cisco
8 10 (2.83%) iManage
8 10 (2.83%) Remedy
9 9 (2.55%) HP
10 8 (2.27%) BMC
10 8 (2.27%) CheckPoint
10 8 (2.27%) Cognizant
10 8 (2.27%) EMC
10 8 (2.27%) Juniper
10 8 (2.27%) NetApp
11 7 (1.98%) Xamarin
12 6 (1.70%) Reuters
12 6 (1.70%) Sage
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