The table below looks at the statistics for CRM skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 74 69 93
Rank change year-on-year
-5 +24
Permanent jobs citing CRM 196 238 208
As % of all permanent IT jobs located in the North West 3.45% 3.65% 2.95%
As % of the Processes & Methodologies category 3.99% 4.17% 3.44%
Number of salaries quoted 148 199 175
Average salary £35,250 £37,500 £40,000
Average salary % change year-on-year
-6.00% -6.25%
90% offered a salary of more than £24,700 £25,000 £25,200
10% offered a salary of more than £53,250 £57,800 £55,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4916 5703 6044
As % of all permanent IT jobs located in the North West 86.63% 87.50% 85.85%
Number of salaries quoted 4143 4534 4883
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North West

CRM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North West region.

CRM Salary Trend in the North West

CRM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing CRM across the North West region over the 3 months to 29 April 2016.

CRM Salary Histogram in the North West

CRM
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 107 £36,349 -1.09% 55
Cheshire +1 37 £34,000 +0.74% 24
Lancashire +9 27 £32,500 -19.75% 9
Merseyside +5 17 £42,500 -8.10% 7
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 29 April 2016, IT jobs across the North West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 111 (30.58%) Microsoft
2 102 (28.10%) SQL
3 90 (24.79%) Dynamics CRM
4 79 (21.76%) SQL Server
5 78 (21.49%) Finance
6 70 (19.28%) .NET
7 65 (17.91%) Degree
8 63 (17.36%) Marketing
9 57 (15.70%) C#
10 56 (15.43%) Project Management
11 51 (14.05%) Agile Software Development
11 51 (14.05%) Analytical Skills
12 50 (13.77%) ITIL
13 45 (12.40%) MS Excel
14 37 (10.19%) Telecoms
15 34 (9.37%) Stakeholder Management
15 34 (9.37%) Windows
16 32 (8.82%) Service Delivery
17 31 (8.54%) ERP
17 31 (8.54%) HTML
17 31 (8.54%) JavaScript
18 30 (8.26%) Oracle
18 30 (8.26%) Business Development
19 29 (7.99%) Data Analysis
19 29 (7.99%) Business Intelligence
20 28 (7.71%) Salesforce.com
21 27 (7.44%) Retail
22 26 (7.16%) Web Development
22 26 (7.16%) jQuery
22 26 (7.16%) ASP.NET

CRM
Top Related IT Skills in the North West by Category

For the 6 months to 29 April 2016, IT jobs across the North West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (4.13%) IIS
2 13 (3.58%) BizTalk Server
3 12 (3.31%) SharePoint
4 7 (1.93%) CMS
5 6 (1.65%) SAS
6 4 (1.10%) Apache
6 4 (1.10%) NetWeaver
7 3 (0.83%) SharePoint 2013
8 2 (0.55%) MS Exchange
8 2 (0.55%) SharePoint 2010
9 1 (0.28%) Cloud Foundry
9 1 (0.28%) Exchange Server 2003
9 1 (0.28%) Exchange Server 2007
9 1 (0.28%) Exchange Server 2013
9 1 (0.28%) JBoss
9 1 (0.28%) SharePoint Server
9 1 (0.28%) Sitecore CMS
9 1 (0.28%) Umbraco
9 1 (0.28%) WebSphere
Applications
1 45 (12.40%) MS Excel
2 21 (5.79%) MS Office
3 9 (2.48%) MS PowerPoint
4 5 (1.38%) MS Visio
4 5 (1.38%) Photoshop
5 3 (0.83%) MS Project
Business Applications
1 90 (24.79%) Dynamics CRM
2 13 (3.58%) Dynamics AX
3 10 (2.75%) Dynamics NAV
3 10 (2.75%) Salesforce.com CRM
4 9 (2.48%) Dynamics GP
4 9 (2.48%) SAP BPC
5 7 (1.93%) SAP CRM
6 4 (1.10%) Sage CRM
7 3 (0.83%) SAP ERP
7 3 (0.83%) SAP SCM
8 1 (0.28%) OPENContractor
8 1 (0.28%) OPENHousing
8 1 (0.28%) Sage X3
8 1 (0.28%) SAP Business One
8 1 (0.28%) SAP Oil and Gas
8 1 (0.28%) WebTrends
Cloud Services
1 22 (6.06%) Microsoft Azure
2 11 (3.03%) Amazon AWS
2 11 (3.03%) SaaS
3 10 (2.75%) Amazon EC2
4 8 (2.20%) IaaS
4 8 (2.20%) Office 365
4 8 (2.20%) PaaS
5 6 (1.65%) Cloud Computing
6 2 (0.55%) Amazon S3
6 2 (0.55%) Google Analytics
6 2 (0.55%) Google Apps
6 2 (0.55%) Heroku
7 1 (0.28%) AdWords
7 1 (0.28%) Force.com
7 1 (0.28%) GitHub
7 1 (0.28%) OpenShift
7 1 (0.28%) Yammer
Communications & Networking
1 13 (3.58%) SMS
2 7 (1.93%) LAN
2 7 (1.93%) VoIP
3 4 (1.10%) Firewall
4 3 (0.83%) Internet
4 3 (0.83%) PABX
4 3 (0.83%) Unified Communications
4 3 (0.83%) Wi-Fi
5 2 (0.55%) DNS
5 2 (0.55%) TCP/IP
5 2 (0.55%) VLAN
5 2 (0.55%) WAN
6 1 (0.28%) DHCP
6 1 (0.28%) Intrusion Detection
6 1 (0.28%) Network Security
6 1 (0.28%) VPN
6 1 (0.28%) Wireless
Database & Business Intelligence
1 79 (21.76%) SQL Server
2 21 (5.79%) SQL Server Reporting Services
3 20 (5.51%) SQL Server 2008
4 18 (4.96%) MySQL
5 12 (3.31%) Data Warehouse
6 10 (2.75%) DB2
7 9 (2.48%) SQL Server 2012
8 8 (2.20%) BusinessObjects
8 8 (2.20%) SQL Server Integration Services
9 7 (1.93%) Relational Database
10 6 (1.65%) SAP BW
11 4 (1.10%) Oracle Database
11 4 (1.10%) Oracle Reports
11 4 (1.10%) SQL Server 2014
12 3 (0.83%) Crystal Reports
12 3 (0.83%) FileMaker
13 2 (0.55%) Big Data
13 2 (0.55%) Data Mining
13 2 (0.55%) Hadoop
13 2 (0.55%) MongoDB
Development Applications
1 7 (1.93%) JIRA
1 7 (1.93%) Selenium
2 6 (1.65%) Visual Studio
3 5 (1.38%) Bugzilla
3 5 (1.38%) Team Foundation Server
4 4 (1.10%) Git (software)
4 4 (1.10%) Oracle Forms
5 3 (0.83%) LSMW
6 2 (0.55%) Visual Studio Team System
7 1 (0.28%) Mercurial
7 1 (0.28%) Octopus Deploy
7 1 (0.28%) SQL Server Management Studio (SSMS)
7 1 (0.28%) TeamCity
General
1 78 (21.49%) Finance
2 63 (17.36%) Marketing
3 37 (10.19%) Telecoms
4 27 (7.44%) Retail
5 25 (6.89%) Banking
6 24 (6.61%) Billing
7 23 (6.34%) Advertising
8 11 (3.03%) Law
9 10 (2.75%) Manufacturing
10 8 (2.20%) Publishing
11 7 (1.93%) Back Office
12 4 (1.10%) Automotive
12 4 (1.10%) Corporate Banking
12 4 (1.10%) Legal
12 4 (1.10%) Local Government
12 4 (1.10%) Military
12 4 (1.10%) Pharmaceutical
13 1 (0.28%) Electronics
13 1 (0.28%) Financial Institution
13 1 (0.28%) German Language
Job Titles
1 80 (22.04%) Developer
2 77 (21.21%) Analyst
3 31 (8.54%) Architect
4 29 (7.99%) .NET Developer
5 26 (7.16%) Consultant
5 26 (7.16%) Support Analyst
6 25 (6.89%) Applications Support
6 25 (6.89%) CRM Developer
7 23 (6.34%) Dynamics CRM Developer
7 23 (6.34%) Solutions Architect
8 22 (6.06%) C# .NET Developer
8 22 (6.06%) C# Developer
9 21 (5.79%) Applications Support Analyst
10 16 (4.41%) Account Manager
10 16 (4.41%) IT Manager
10 16 (4.41%) Project Manager
11 15 (4.13%) CRM Manager
11 15 (4.13%) SQL Analyst
12 14 (3.86%) C# ASP.NET Developer
12 14 (3.86%) Data Analyst
Libraries, Frameworks & Software Standards
1 70 (19.28%) .NET
2 31 (8.54%) HTML
3 26 (7.16%) ASP.NET
3 26 (7.16%) jQuery
4 24 (6.61%) CSS
5 12 (3.31%) AngularJS
6 11 (3.03%) .NET Framework
6 11 (3.03%) Web Services
6 11 (3.03%) XML
7 10 (2.75%) ASP.NET Web Forms
8 9 (2.48%) CSS3
8 9 (2.48%) HTML5
9 8 (2.20%) Ajax
10 6 (1.65%) Web Dynpro
11 5 (1.38%) ASP.NET 2.0
11 5 (1.38%) DOM
11 5 (1.38%) XHTML
12 4 (1.10%) LESS
12 4 (1.10%) SAP Basis
12 4 (1.10%) Sass
Miscellaneous
1 51 (14.05%) Analytical Skills
2 26 (7.16%) Social Media
3 21 (5.79%) Management Information System
4 15 (4.13%) Computer Science
5 14 (3.86%) Data Centre
5 14 (3.86%) Smart Meter
6 11 (3.03%) Enterprise Software
7 8 (2.20%) CMDB
8 7 (1.93%) Data Integration
9 6 (1.65%) Credit Risk
9 6 (1.65%) SWIFT
10 5 (1.38%) EPoS
10 5 (1.38%) User Experience
10 5 (1.38%) W3C
11 4 (1.10%) FMCG
11 4 (1.10%) Visualisation
12 3 (0.83%) Data Protection Act
12 3 (0.83%) Economics
12 3 (0.83%) Statistics
13 2 (0.55%) Client/Server
Operating Systems
1 34 (9.37%) Windows
2 17 (4.68%) Windows Server
3 13 (3.58%) Unix
4 6 (1.65%) Linux
5 4 (1.10%) Windows 7
6 3 (0.83%) Ubuntu
6 3 (0.83%) Windows Server 2012
7 2 (0.55%) Windows 8
7 2 (0.55%) Windows Server 2003
8 1 (0.28%) Android
8 1 (0.28%) Mac OS X
8 1 (0.28%) Windows 10
8 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 56 (15.43%) Project Management
2 51 (14.05%) Agile Software Development
3 50 (13.77%) ITIL
4 34 (9.37%) Stakeholder Management
5 32 (8.82%) Service Delivery
6 31 (8.54%) ERP
7 30 (8.26%) Business Development
8 29 (7.99%) Business Intelligence
8 29 (7.99%) Data Analysis
9 26 (7.16%) PRINCE2
9 26 (7.16%) SDLC
9 26 (7.16%) Web Development
10 24 (6.61%) Data Management
11 22 (6.06%) E-Commerce
11 22 (6.06%) Presales
12 21 (5.79%) Analytics
12 21 (5.79%) Service Management
13 18 (4.96%) MVC
14 17 (4.68%) Time Management
15 16 (4.41%) TOGAF
Programming Languages
1 102 (28.10%) SQL
2 57 (15.70%) C#
3 31 (8.54%) JavaScript
4 26 (7.16%) T-SQL
5 16 (4.41%) Java
6 13 (3.58%) PHP
7 10 (2.75%) PowerShell
8 8 (2.20%) ABAP
9 5 (1.38%) VB
9 5 (1.38%) VBA
10 4 (1.10%) PL/SQL
11 3 (0.83%) Apex Code
11 3 (0.83%) PL/1
11 3 (0.83%) SAPscript
12 2 (0.55%) C
12 2 (0.55%) C++
12 2 (0.55%) COBOL
12 2 (0.55%) Delphi
13 1 (0.28%) VB6
Qualifications
1 65 (17.91%) Degree
2 16 (4.41%) ISEB
3 9 (2.48%) PMI Certification
3 9 (2.48%) PMP
4 7 (1.93%) ISTQB
4 7 (1.93%) Security Cleared
5 6 (1.65%) Microsoft Certification
6 5 (1.38%) SC Cleared
7 4 (1.10%) ISTQB Foundation Certification
8 3 (0.83%) ITIL Certification
8 3 (0.83%) MCSA
9 2 (0.55%) DBS Check
9 2 (0.55%) MCSE
9 2 (0.55%) PRINCE2 Certification
10 1 (0.28%) AAT
10 1 (0.28%) CCNA
10 1 (0.28%) Cisco Certification
10 1 (0.28%) CISSP
10 1 (0.28%) ITIL Foundation Certificate
10 1 (0.28%) MCP
Quality Assurance & Compliance
1 16 (4.41%) SLA
2 12 (3.31%) Data Quality
3 4 (1.10%) QA
4 3 (0.83%) COBIT
5 1 (0.28%) ISO/IEC 20000
5 1 (0.28%) ISO/IEC 27001
5 1 (0.28%) PCI DSS
System Software
1 14 (3.86%) Active Directory
2 12 (3.31%) VMware Infrastructure
3 2 (0.55%) vCloud
4 1 (0.28%) Hyper-V
4 1 (0.28%) Terminal Services
4 1 (0.28%) vSphere
Systems Management
1 9 (2.48%) WMI
2 8 (2.20%) SCVMM
3 1 (0.28%) Ansible
3 1 (0.28%) Opscode Chef
3 1 (0.28%) Puppet
3 1 (0.28%) SCCM
3 1 (0.28%) SCOM
Vendors
1 111 (30.58%) Microsoft
2 30 (8.26%) Oracle
3 28 (7.71%) Salesforce.com
4 22 (6.06%) SAP
5 17 (4.68%) VMware
6 13 (3.58%) Citrix
7 12 (3.31%) IBM
8 11 (3.03%) Cisco
9 10 (2.75%) Remedy
10 9 (2.48%) Google
10 9 (2.48%) iManage
10 9 (2.48%) NetApp
11 8 (2.20%) BMC
11 8 (2.20%) CheckPoint
11 8 (2.20%) Cognizant
11 8 (2.20%) EMC
11 8 (2.20%) HP
11 8 (2.20%) Juniper
12 7 (1.93%) Sage
12 7 (1.93%) Xamarin
Wilmslow, Cheshire
Oscar
Salary: £40000 - £45000 per annum
Posted: 2 hours ago
Altrincham, Cheshire
Oscar
Salary: £20000 - £35000 per annum + Competitive Benefits Package
Posted: 2 hours ago
Manchester, Lancashire
Oscar
Salary: £50000 - £80000 per annum + benefits
Posted: 4 hours ago
Chester, Cheshire
Oscar
Salary: £35000 - £55000 per annum + share options
Posted: 18 hours ago
Greater Manchester
Robert Walters
Salary: £70000 - £90000 per annum
Posted: Yesterday
Manchester, Lancashire
Oscar
Salary: £35000 - £45000 per annum + benefits
Posted: Yesterday
Warrington, Cheshire
Oscar
Salary: £30000 - £45000 per annum + extensive benefits
Posted: Yesterday
Cheshire
Chess Telecom
Posted: Yesterday
Oldham, Lancashire
Adria Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
EasyWebRecruitment.com
Salary: £21,605 - £24,298 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £35000 per annum + Competitive Benefits Package
Posted: 2 days ago
Manchester, Lancashire
Chris Cobbold Ltd
Salary: From £60,000 to £65,000 per annum + benefits + career progression
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £32000 per annum + Competitive Benefits Package
Posted: 2 days ago
Chester, Cheshire
Senitor Associates
Salary: £16000 - £20000 per annum + OTE 40k
Posted: 2 days ago
Manchester, Lancashire
McGregor Boyall
Salary: £300.00 - £350 per day
Posted: 2 days ago
Salford, Lancashire
Oscar
Salary: £30000 - £39000 per annum + benefits
Posted: 3 days ago
Manchester, Lancashire
EXCELerate
Salary: From £25,000 to £30,000 per annum Uncapped commission + Car allowance
Posted: 3 days ago
Manchester, Lancashire
Oscar
Salary: £35000 - £40000 per annum + Benifits
Posted: 3 days ago
Bury, Lancashire
Oscar
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Merseyside
Oscar
Salary: £23000 - £25000 per annum
Posted: 3 days ago
Merseyside
Oscar
Salary: £23000 - £25000 per annum
Posted: 3 days ago
Merseyside
Oscar
Salary: £18000 - £24000 per annum + Company Car, Petrol Card, Benefits
Posted: 3 days ago
Chester, Cheshire
Oscar
Salary: £29000 - £30000 per annum + Bonus + Fantastic Benefits
Posted: 3 days ago
Warrington, Cheshire
Oscar
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar
Salary: £40000 - £55000 per annum + extensive benefits
Posted: 3 days ago
Altrincham, Cheshire
Oscar
Salary: £40000 - £50000 per annum + extensive benefits
Posted: 3 days ago
Preston, Lancashire
Oscar
Salary: £50000 - £55000 per annum + Pension, BUPA, Life Cover, Bonus
Posted: 3 days ago
Manchester, Lancashire
Parity Professionals
Salary: £30k - £31k per annum + OTE £50k + Uncapped
Posted: 3 days ago
Preston, Lancashire
CIC Preston
Salary: From £25,000 to £52,000 per annum
Posted: 3 days ago
Chester, Cheshire
Oscar
Salary: £50000 - £65000 per annum + Benefits
Posted: 4 days ago