The table below looks at the statistics for CRM skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 62 60 67
Rank change year-on-year
-2 +7
Permanent jobs citing CRM 274 270 281
As % of all permanent IT jobs located in the North West 3.69% 3.79% 3.81%
As % of the Processes & Methodologies category 4.52% 4.89% 4.92%
Number of salaries quoted 213 229 234
Average salary £35,500 £37,500 £40,000
Average salary % change year-on-year
-5.33% -6.25%
90% offered a salary of more than £22,500 £23,600 £27,500
10% offered a salary of more than £52,500 £52,500 £60,000
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6064 5518 5716
As % of all permanent IT jobs located in the North West 81.65% 77.54% 77.47%
Number of salaries quoted 4808 4678 4990
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £26,500 £27,000 £26,465
10% offered a salary of more than £57,500 £57,500 £56,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North West

CRM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North West region.

CRM Salary Trend in the North West

CRM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing CRM across the North West region over the 3 months to 22 August 2014.

CRM Salary Histogram in the North West

CRM
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +10 177 £35,000 -9.09% 30
Cheshire -20 49 £40,000 +18.51% 6
Lancashire -14 24 £33,750 -25.00%
Merseyside -7 14 £31,500 -10.00% 3
CRM
England

CRM
Top 30 Related IT Skills in the North West

For the 6 months to 22 August 2014, IT jobs across the North West region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 199 (38.57%) Microsoft
2 175 (33.91%) SQL
3 149 (28.88%) Dynamics CRM
4 132 (25.58%) SQL Server
5 127 (24.61%) .NET
6 106 (20.54%) C#
7 95 (18.41%) Finance
7 95 (18.41%) Marketing
8 86 (16.67%) MS Excel
9 84 (16.28%) ERP
10 82 (15.89%) SharePoint
11 75 (14.53%) Windows
12 71 (13.76%) Business Intelligence
13 64 (12.40%) SQL Server Reporting Services
14 63 (12.21%) T-SQL
15 62 (12.02%) Degree
16 61 (11.82%) ASP.NET
17 58 (11.24%) Project Management
18 55 (10.66%) SQL Server Integration Services
19 52 (10.08%) SAP
20 51 (9.88%) Retail
21 49 (9.50%) HTML
22 47 (9.11%) JavaScript
23 45 (8.72%) Campaign Management
24 44 (8.53%) CSS
25 43 (8.33%) Salesforce.com
26 41 (7.95%) Oracle
26 41 (7.95%) Scrum
27 40 (7.75%) XML
28 36 (6.98%) MS Office

CRM
Top Related IT Skills in the North West by Category

For the 6 months to 22 August 2014, IT jobs across the North West region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 82 (15.89%) SharePoint
2 21 (4.07%) Lync
3 13 (2.52%) SAS
4 12 (2.33%) MS Exchange
4 12 (2.33%) CMS
5 8 (1.55%) NetWeaver
6 5 (0.97%) Oracle Workflow
6 5 (0.97%) WebSphere
6 5 (0.97%) SharePoint 2013
6 5 (0.97%) SharePoint 2010
7 4 (0.78%) Exchange Server 2007
8 3 (0.58%) BizTalk Server
8 3 (0.58%) Apache
8 3 (0.58%) SharePoint Server
8 3 (0.58%) nginx
8 3 (0.58%) Umbraco
9 2 (0.39%) Exchange Server 2010
9 2 (0.39%) Kentico
10 1 (0.19%) Blackberry Enterprise Server
10 1 (0.19%) DNN
Applications
1 86 (16.67%) MS Excel
2 36 (6.98%) MS Office
3 21 (4.07%) PowerPivot
4 19 (3.68%) MS PowerPoint
5 10 (1.94%) FastStats
6 5 (0.97%) Photoshop
7 3 (0.58%) Adobe Illustrator
8 1 (0.19%) SPSS
8 1 (0.19%) QuarkXPress
8 1 (0.19%) MS Visio
8 1 (0.19%) MS Project
8 1 (0.19%) PrintSoft PReS
8 1 (0.19%) InfoPath
Business Applications
1 149 (28.88%) Dynamics CRM
2 26 (5.04%) SAP CRM
3 22 (4.26%) SAP SD
4 17 (3.29%) SAP MM
5 16 (3.10%) Google Analytics
6 13 (2.52%) Dynamics NAV
7 12 (2.33%) Dynamics AX
7 12 (2.33%) Sage 1000
8 11 (2.13%) Oracle EBS
9 10 (1.94%) SAP CO
9 10 (1.94%) SAP FI
9 10 (1.94%) SAP FI/CO
10 9 (1.74%) SAP HR
10 9 (1.74%) Dynamics GP
10 9 (1.74%) SAP SRM
11 8 (1.55%) SAP WM
12 7 (1.36%) SAP Retail
12 7 (1.36%) Oracle EBS R12
12 7 (1.36%) Sage 200
13 6 (1.16%) SAP Business One
Cloud Services
1 13 (2.52%) Office 365
2 11 (2.13%) SaaS
3 5 (0.97%) Cloud Computing
4 4 (0.78%) Responsys
5 2 (0.39%) Amazon AWS
6 1 (0.19%) IaaS
6 1 (0.19%) Force.com
6 1 (0.19%) PaaS
Communications & Networking
1 18 (3.49%) DNS
2 15 (2.91%) SMS
2 15 (2.91%) DHCP
3 11 (2.13%) Firewall
3 11 (2.13%) TCP/IP
4 6 (1.16%) Broadband
4 6 (1.16%) LAN
4 6 (1.16%) WAN
5 4 (0.78%) Internet
6 2 (0.39%) Intranet
6 2 (0.39%) MPLS
6 2 (0.39%) SMTP
6 2 (0.39%) Ethernet
6 2 (0.39%) HTTPS
7 1 (0.19%) DSLAM
7 1 (0.19%) HTTP
7 1 (0.19%) VPN
7 1 (0.19%) VoIP
7 1 (0.19%) SDH
7 1 (0.19%) ATM
Database & Business Intelligence
1 132 (25.58%) SQL Server
2 64 (12.40%) SQL Server Reporting Services
3 55 (10.66%) SQL Server Integration Services
4 35 (6.78%) MySQL
5 20 (3.88%) SQL Server Analysis Services
6 18 (3.49%) Crystal Reports
7 15 (2.91%) Data Warehouse
8 13 (2.52%) Data Mining
9 11 (2.13%) SAP BW
10 9 (1.74%) SAP BI
10 9 (1.74%) SQL Server 2008
11 8 (1.55%) Relational Database
12 7 (1.36%) Oracle BI EE
12 7 (1.36%) SAP HANA
13 6 (1.16%) Base SAS
13 6 (1.16%) QlikView
13 6 (1.16%) Oracle Reports
14 5 (0.97%) SAS Enterprise Guide
14 5 (0.97%) Oracle BI Publisher
15 4 (0.78%) SAS Data Integration Studio
Development Applications
1 28 (5.43%) Visual Studio
2 17 (3.29%) Team Foundation Server
3 4 (0.78%) SQL Server Management Studio (SSMS)
3 4 (0.78%) JIRA
4 3 (0.58%) Subversion
4 3 (0.58%) TeamCity
5 1 (0.19%) Dreamweaver
5 1 (0.19%) NUnit
5 1 (0.19%) TestComplete
5 1 (0.19%) Hudson
General
1 95 (18.41%) Finance
1 95 (18.41%) Marketing
2 51 (9.88%) Retail
3 28 (5.43%) Advertising
4 20 (3.88%) Billing
5 15 (2.91%) Manufacturing
6 14 (2.71%) Telecoms
7 7 (1.36%) Publishing
8 5 (0.97%) Legal
9 3 (0.58%) Banking
9 3 (0.58%) French Language
10 2 (0.39%) Games
10 2 (0.39%) Pharmaceutical
11 1 (0.19%) Back Office
11 1 (0.19%) Aerospace
11 1 (0.19%) Automotive
11 1 (0.19%) Multimedia
11 1 (0.19%) General Ledger
11 1 (0.19%) Local Government
11 1 (0.19%) German Language
Job Titles
1 128 (24.81%) Developer
2 100 (19.38%) Analyst
3 63 (12.21%) Consultant
4 32 (6.20%) CRM Analyst
5 29 (5.62%) Architect
6 28 (5.43%) Software Developer
7 27 (5.23%) Project Manager
7 27 (5.23%) Junior
8 26 (5.04%) Business Analyst
9 25 (4.84%) Support Engineer
10 24 (4.65%) SAP Consultant
11 23 (4.46%) MI Analyst
12 21 (4.07%) CRM Manager
13 20 (3.88%) C# Developer
14 19 (3.68%) .NET Developer
14 19 (3.68%) Dynamics CRM Developer
14 19 (3.68%) CRM Developer
15 17 (3.29%) Support Analyst
15 17 (3.29%) CRM Consultant
16 16 (3.10%) PHP Developer
Libraries, Frameworks & Software Standards
1 127 (24.61%) .NET
2 61 (11.82%) ASP.NET
3 49 (9.50%) HTML
4 44 (8.53%) CSS
5 40 (7.75%) XML
6 31 (6.01%) Web Services
7 28 (5.43%) jQuery
8 22 (4.26%) WCF
9 18 (3.49%) HTML5
10 13 (2.52%) EDI
10 13 (2.52%) SOAP
11 12 (2.33%) SAP ALE
11 12 (2.33%) SAP Smart Forms
11 12 (2.33%) BAPI
12 11 (2.13%) .NET Framework
13 10 (1.94%) Silverlight
13 10 (1.94%) COM
13 10 (1.94%) Web Dynpro
14 9 (1.74%) Ajax
14 9 (1.74%) RESTful
Miscellaneous
1 24 (4.65%) Mobile App
2 19 (3.68%) Social Media
3 17 (3.29%) Open Source
4 12 (2.33%) Digital Media
4 12 (2.33%) Enterprise Software
5 8 (1.55%) iPhone
6 7 (1.36%) Computer Science
7 6 (1.16%) Mathematics
7 6 (1.16%) Management Information System
8 5 (0.97%) Economics
8 5 (0.97%) Credit Risk
9 4 (0.78%) iPad
10 3 (0.58%) Statistics
10 3 (0.58%) Inversion of Control
11 2 (0.39%) FMCG
11 2 (0.39%) Blog
11 2 (0.39%) EPoS
11 2 (0.39%) Chip and PIN
11 2 (0.39%) PMI
12 1 (0.19%) Mainframe
Operating Systems
1 75 (14.53%) Windows
2 21 (4.07%) Windows Server 2008
3 16 (3.10%) Windows Server 2012
4 15 (2.91%) Windows Server 2003
5 12 (2.33%) Linux
6 11 (2.13%) Android
7 7 (1.36%) UNIX
7 7 (1.36%) Windows Mobile
8 6 (1.16%) Apple iOS
9 3 (0.58%) Mac OS
10 1 (0.19%) Debian
10 1 (0.19%) Ubuntu
10 1 (0.19%) CentOS
10 1 (0.19%) Windows 8
10 1 (0.19%) Windows 7
Processes & Methodologies
1 84 (16.28%) ERP
2 71 (13.76%) Business Intelligence
3 58 (11.24%) Project Management
4 45 (8.72%) Campaign Management
5 41 (7.95%) Scrum
6 36 (6.98%) Agile Software Development
7 32 (6.20%) Data Analysis
7 32 (6.20%) ETL
8 30 (5.81%) Migration
8 30 (5.81%) Analytics
9 29 (5.62%) Data Migration
10 27 (5.23%) E-Commerce
10 27 (5.23%) Stakeholder Management
10 27 (5.23%) Business Analysis
11 23 (4.46%) OO
12 22 (4.26%) Business Development
13 21 (4.07%) Digital Marketing
13 21 (4.07%) Online Marketing
14 20 (3.88%) ITIL
15 19 (3.68%) Service Delivery
Programming Languages
1 175 (33.91%) SQL
2 106 (20.54%) C#
3 63 (12.21%) T-SQL
4 47 (9.11%) JavaScript
5 31 (6.01%) ABAP
6 30 (5.81%) VB
7 26 (5.04%) PHP
8 12 (2.33%) Java
8 12 (2.33%) VB.NET
9 10 (1.94%) C
10 7 (1.36%) VBScript
10 7 (1.36%) Perl
11 6 (1.16%) PowerShell
11 6 (1.16%) VB6
11 6 (1.16%) VBA
12 5 (0.97%) Delphi
13 3 (0.58%) SAPscript
13 3 (0.58%) SAS Macro
14 2 (0.39%) Bash Shell
14 2 (0.39%) Apex Code
Qualifications
1 62 (12.02%) Degree
2 33 (6.40%) Security Cleared
3 7 (1.36%) PMI Certification
3 7 (1.36%) Cisco Certification
4 6 (1.16%) MCP
5 5 (0.97%) PMP
5 5 (0.97%) Microsoft Certification
5 5 (0.97%) CCNP
6 4 (0.78%) SC Cleared
6 4 (0.78%) ITIL Certification
7 3 (0.58%) MCSE
7 3 (0.58%) MCSA
7 3 (0.58%) MCITP
7 3 (0.58%) PRINCE2 Practitioner
8 2 (0.39%) CCENT
8 2 (0.39%) CCNA
9 1 (0.19%) ISEB
9 1 (0.19%) SAP Certification
9 1 (0.19%) PRINCE2 Certification
9 1 (0.19%) HNC
Quality Assurance & Compliance
1 10 (1.94%) SLA
2 8 (1.55%) QA
System Software
1 21 (4.07%) Hyper-V
2 20 (3.88%) Active Directory
3 5 (0.97%) VMware Infrastructure
4 3 (0.58%) DFS Replication
Systems Management
1 12 (2.33%) SCCM
1 12 (2.33%) SCOM
1 12 (2.33%) SCVMM
2 2 (0.39%) Puppet
2 2 (0.39%) Opscode Chef
2 2 (0.39%) Ansible
3 1 (0.19%) Oracle Identity Management
3 1 (0.19%) Oracle Identity Manager
Vendors
1 199 (38.57%) Microsoft
2 52 (10.08%) SAP
3 43 (8.33%) Salesforce.com
4 41 (7.95%) Oracle
5 27 (5.23%) Sage
6 16 (3.10%) Google
7 15 (2.91%) VMware
8 13 (2.52%) Business Objects
9 12 (2.33%) Avaya
10 5 (0.97%) Cisco
10 5 (0.97%) IBM
11 4 (0.78%) ServiceNow
11 4 (0.78%) Fujitsu
11 4 (0.78%) Pegasus
12 3 (0.58%) ZyXEL
12 3 (0.58%) NetSuite
13 2 (0.39%) comScore
13 2 (0.39%) EPiServer
13 2 (0.39%) Zend
13 2 (0.39%) Siebel
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £37000 per annum + Benefits
Posted: 17 hours ago
Stockport, Cheshire
LA International
Salary: £27000 - £35000 per annum + Bonus+Benefits
Posted: 18 hours ago
Manchester, Lancashire
boohoo.com
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Bury, Lancashire
4it Recruitment Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Port Sunlight, Liverpool or Kingston, London
Unilever
Salary: Competitive + Benefits
Posted: 2 days ago
Stockport
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 2 days ago
Manchester, Lancashire
Coburg Banks IT
Salary: £55000 - £60000 per annum + Pension, Healthcare
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
North West
Parallel Consulting
Salary: £70000 - £80000 per annum + bonus, benefits
Posted: 3 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £37000 - £52000 per annum + bonus, benefits, car allowance
Posted: 4 days ago
Manchester, Lancashire
Staffline Group PLC
Salary: From £30,000 to £50,000 per annum
Posted: 4 days ago
Manchester, Lancashire
Edgar Cowen
Salary: £70000 - £90000 per annum + up to 25% bonus + Good benefits
Posted: 4 days ago
Warrington
Ascent People
Salary: £25000 - £30000 per annum + OTE 48K + Benefits
Posted: 4 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £28000 - £35000 per annum + bens + flexitime
Posted: 4 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £31000 - £43000 per annum + benefits, car, pension,
Posted: 5 days ago
Merseyside
Nigel Frank International Limited - Newcastle
Salary: £30000 per annum + Private Healthcare
Posted: 5 days ago
Manchester
Edenhouse solutions ltd
Salary: Flexible
Posted: 8 days ago
North West England
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum + Benefits
Posted: 9 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum
Posted: 9 days ago