The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 151 172 165
Rank change year-on-year
+21 -7
Permanent jobs requiring a 2nd Line Support Analyst 13 8 29
As % of all permanent IT jobs located in Leeds 0.45% 0.24% 0.78%
As % of the Job Titles category 0.46% 0.25% 0.80%
Number of salaries quoted 12 7 27
Median salary £22,500 £21,000 £22,000
Median salary % change year-on-year
+7.14% -4.54%
90% offered a salary of more than £17,800 £20,600 £21,400
10% offered a salary of more than £25,000 £24,500 £26,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2801 3252 3640
As % of all permanent IT jobs located in Leeds 97.87% 97.95% 98.09%
Number of salaries quoted 2333 2569 2908
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £27,252 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Leeds region.

2nd Line Support Analyst Salary Trend in Leeds

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 26 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support Analyst in the job title.

1 17 (62.96%) MS Excel
2 16 (59.26%) Windows
3 13 (48.15%) SLA
4 12 (44.44%) Windows Server
5 11 (40.74%) Active Directory
6 9 (33.33%) Time Management
6 9 (33.33%) MS Office
7 8 (29.63%) Microsoft Certification
7 8 (29.63%) ITIL
7 8 (29.63%) Microsoft
7 8 (29.63%) Finance
8 6 (22.22%) Windows 7
8 6 (22.22%) MS Exchange
9 5 (18.52%) Retail
9 5 (18.52%) ITIL V3
10 4 (14.81%) Xerox
10 4 (14.81%) Data Entry
10 4 (14.81%) Coaching
10 4 (14.81%) Billing
10 4 (14.81%) Document Management
10 4 (14.81%) Logistics
10 4 (14.81%) Military
10 4 (14.81%) e-Learning
10 4 (14.81%) Management Information System
10 4 (14.81%) Back Office
10 4 (14.81%) Mathematics
10 4 (14.81%) MCDST
10 4 (14.81%) Incident Management
10 4 (14.81%) Service Delivery
10 4 (14.81%) A+ Certification

2nd Line Support Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) MS Exchange
2 1 (3.70%) Exchange Server 2013
Applications
1 17 (62.96%) MS Excel
2 9 (33.33%) MS Office
3 3 (11.11%) MS PowerPoint
Communications & Networking
1 3 (11.11%) Internet
2 2 (7.41%) Intranet
2 2 (7.41%) TCP/IP
3 1 (3.70%) DHCP
3 1 (3.70%) DNS
3 1 (3.70%) LAN
3 1 (3.70%) Skype
3 1 (3.70%) WAN
General
1 8 (29.63%) Finance
2 5 (18.52%) Retail
3 4 (14.81%) Back Office
3 4 (14.81%) Billing
3 4 (14.81%) Military
4 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (7.41%) CSS
1 2 (7.41%) HTML
Miscellaneous
1 4 (14.81%) e-Learning
1 4 (14.81%) Management Information System
1 4 (14.81%) Mathematics
2 3 (11.11%) Replication
3 2 (7.41%) Smartphone
4 1 (3.70%) Analytical Skills
4 1 (3.70%) Blackberry
4 1 (3.70%) Computer Science
Operating Systems
1 16 (59.26%) Windows
2 12 (44.44%) Windows Server
3 6 (22.22%) Windows 7
4 2 (7.41%) Windows 10
4 2 (7.41%) Windows 8
4 2 (7.41%) Windows Server 2008
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 9 (33.33%) Time Management
2 8 (29.63%) ITIL
3 5 (18.52%) ITIL V3
4 4 (14.81%) Coaching
4 4 (14.81%) CRM
4 4 (14.81%) Data Entry
4 4 (14.81%) Document Management
4 4 (14.81%) Incident Management
4 4 (14.81%) Logistics
4 4 (14.81%) Service Delivery
5 3 (11.11%) ISMS
5 3 (11.11%) Security Management
6 2 (7.41%) E-Commerce
6 2 (7.41%) User Acceptance Testing
Programming Languages
1 4 (14.81%) C
2 1 (3.70%) SQL
Qualifications
1 8 (29.63%) Microsoft Certification
2 4 (14.81%) A+ Certification
2 4 (14.81%) MCDST
2 4 (14.81%) MCSE
3 1 (3.70%) Degree
Quality Assurance & Compliance
1 13 (48.15%) SLA
2 2 (7.41%) PCI DSS
System Software
1 11 (40.74%) Active Directory
Systems Management
1 3 (11.11%) Backup Exec
1 3 (11.11%) SCOM
2 2 (7.41%) SCCM
Vendors
1 8 (29.63%) Microsoft
2 4 (14.81%) Cisco
2 4 (14.81%) Xerox
3 3 (11.11%) Symantec
3 3 (11.11%) Veeam
4 1 (3.70%) Avaya