The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 182 180 149
Rank change year-on-year
-2 -31
Permanent jobs requiring a 2nd Line Support Analyst 3 7 3
As % of all permanent IT jobs located in Leeds 0.086% 0.19% 0.12%
As % of the Job Titles category 0.090% 0.20% 0.12%
Number of salaries quoted 2 7 3
Average salary £20,750 £21,000 £21,000
Average salary % change year-on-year
-1.19% -
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3346 3563 2429
As % of all permanent IT jobs located in Leeds 95.82% 97.30% 95.78%
Number of salaries quoted 2639 2833 1851
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Leeds region.

2nd Line Support Analyst Salary Trend in Leeds

2nd Line Support Analyst
Top 29 Related IT Skills in Leeds

For the 6 months to 29 July 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) ITIL
3 5 (71.43%) Active Directory
3 5 (71.43%) VMware
3 5 (71.43%) VMware Infrastructure
4 4 (57.14%) Windows 7
5 3 (42.86%) Windows 8
6 2 (28.57%) Mentoring
6 2 (28.57%) Coaching
6 2 (28.57%) Root Cause Analysis
6 2 (28.57%) Statistics
6 2 (28.57%) Windows Server 2008
6 2 (28.57%) Hyper-V
6 2 (28.57%) Workflow
6 2 (28.57%) Citrix
6 2 (28.57%) TCP/IP
6 2 (28.57%) DNS
6 2 (28.57%) VoIP
6 2 (28.57%) DHCP
7 1 (14.29%) FTP
7 1 (14.29%) SQL Server
7 1 (14.29%) MS Excel
7 1 (14.29%) Windows XP
7 1 (14.29%) MS Exchange
7 1 (14.29%) SAN
7 1 (14.29%) Firewall
7 1 (14.29%) Stakeholder Management
7 1 (14.29%) Backup Exec
7 1 (14.29%) Office 365

2nd Line Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 29 July 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 1 (14.29%) MS Excel
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 2 (28.57%) TCP/IP
1 2 (28.57%) DNS
1 2 (28.57%) VoIP
1 2 (28.57%) DHCP
2 1 (14.29%) FTP
2 1 (14.29%) SAN
2 1 (14.29%) Firewall
Database & Business Intelligence
1 1 (14.29%) SQL Server
Miscellaneous
1 2 (28.57%) Statistics
Operating Systems
1 7 (100.00%) Windows
2 4 (57.14%) Windows 7
3 3 (42.86%) Windows 8
4 2 (28.57%) Windows Server 2008
5 1 (14.29%) Windows XP
Processes & Methodologies
1 6 (85.71%) ITIL
2 2 (28.57%) Workflow
2 2 (28.57%) Root Cause Analysis
2 2 (28.57%) Mentoring
2 2 (28.57%) Coaching
3 1 (14.29%) Stakeholder Management
System Software
1 5 (71.43%) Active Directory
1 5 (71.43%) VMware Infrastructure
2 2 (28.57%) Hyper-V
Systems Management
1 1 (14.29%) Backup Exec
Vendors
1 5 (71.43%) VMware
2 2 (28.57%) Citrix
Leeds, West Yorkshire
Integrity IT Solutions
Salary: From £16,000 to £21,000 per annum 1st/2nd LINE SUPPORT ANALYST - IMMED
Posted: Yesterday