The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 172 179 144
Rank change year-on-year
+7 -35
Permanent jobs requiring a 2nd Line Support Analyst 6 12 2
As % of all permanent IT jobs located in Leeds 0.17% 0.33% 0.077%
As % of the Job Titles category 0.18% 0.34% 0.080%
Number of salaries quoted 6 12 2
Average salary £22,000 £22,500 £21,750
Average salary % change year-on-year
-2.22% +3.44%
90% offered a salary of more than £18,750 £21,000 £21,150
10% offered a salary of more than £23,500 £25,700 £22,350
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3340 3562 2485
As % of all permanent IT jobs located in Leeds 95.37% 96.58% 95.58%
Number of salaries quoted 2658 2747 1916
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £26,500 £23,500 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Leeds region.

2nd Line Support Analyst Salary Trend in Leeds

2nd Line Support Analyst
Top 26 Related IT Skills in Leeds

For the 6 months to 28 August 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 7 (87.50%) Windows
2 5 (62.50%) Active Directory
3 4 (50.00%) ITIL
3 4 (50.00%) TCP/IP
4 3 (37.50%) DNS
4 3 (37.50%) VMware
4 3 (37.50%) VMware Infrastructure
4 3 (37.50%) Windows 7
4 3 (37.50%) DHCP
5 2 (25.00%) Hyper-V
5 2 (25.00%) VoIP
6 1 (12.50%) Workflow
6 1 (12.50%) Citrix
6 1 (12.50%) SLA
6 1 (12.50%) Microsoft
6 1 (12.50%) Windows XP
6 1 (12.50%) SQL Server
6 1 (12.50%) MS Office
6 1 (12.50%) Windows Server 2008
6 1 (12.50%) Backup Exec
6 1 (12.50%) Retail
6 1 (12.50%) Statistics
6 1 (12.50%) Root Cause Analysis
6 1 (12.50%) Windows 8
6 1 (12.50%) Mentoring
6 1 (12.50%) Coaching

2nd Line Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 28 August 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Office
Communications & Networking
1 4 (50.00%) TCP/IP
2 3 (37.50%) DNS
2 3 (37.50%) DHCP
3 2 (25.00%) VoIP
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 1 (12.50%) Retail
Miscellaneous
1 1 (12.50%) Statistics
Operating Systems
1 7 (87.50%) Windows
2 3 (37.50%) Windows 7
3 1 (12.50%) Windows 8
3 1 (12.50%) Windows XP
3 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Workflow
2 1 (12.50%) Root Cause Analysis
2 1 (12.50%) Mentoring
2 1 (12.50%) Coaching
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 5 (62.50%) Active Directory
2 3 (37.50%) VMware Infrastructure
3 2 (25.00%) Hyper-V
Systems Management
1 1 (12.50%) Backup Exec
Vendors
1 3 (37.50%) VMware
2 1 (12.50%) Microsoft
2 1 (12.50%) Citrix
Leeds, West Yorkshire
Spring Technology
Salary: £20000 - £25000 per annum
Posted: 23 hours ago