The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 168 172 152
Rank change year-on-year
+4 -20
Permanent jobs requiring a 2nd Line Support Analyst 5 8 6
As % of all permanent IT jobs located in Leeds 0.14% 0.21% 0.22%
As % of the Job Titles category 0.15% 0.22% 0.22%
Number of salaries quoted 3 6 6
Average salary £25,000 £26,000 £20,000
Average salary % change year-on-year
-3.84% +30.00%
UK excluding London average salary £25,000 £23,500 £25,000
% change year-on-year
+6.38% -6.00%
2nd Line Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3436 3624 2688
As % of all permanent IT jobs located in Leeds 97.20% 96.77% 96.38%
Number of salaries quoted 2720 2925 2173
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Leeds region.

2nd Line Support Analyst Salary Trend in Leeds

2nd Line Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 24 April 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (100.00%) Windows
2 4 (66.67%) VMware Infrastructure
2 4 (66.67%) VMware
2 4 (66.67%) Windows 7
2 4 (66.67%) Windows 8
2 4 (66.67%) ITIL
2 4 (66.67%) Active Directory
3 3 (50.00%) Citrix
3 3 (50.00%) MS Excel
3 3 (50.00%) MS Exchange
4 2 (33.33%) DHCP
4 2 (33.33%) DNS
4 2 (33.33%) SAN
4 2 (33.33%) Mentoring
4 2 (33.33%) Coaching
4 2 (33.33%) Statistics
4 2 (33.33%) Root Cause Analysis
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Workflow
4 2 (33.33%) Stakeholder Management
5 1 (16.67%) Firewall
5 1 (16.67%) Hyper-V
5 1 (16.67%) Office 365
5 1 (16.67%) VMware Certified Professional (VCP)
5 1 (16.67%) CCA
5 1 (16.67%) Citrix Certification
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) Microsoft
5 1 (16.67%) MCSE
5 1 (16.67%) MCSA

2nd Line Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 24 April 2015, IT jobs across the Leeds region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
Applications
1 3 (50.00%) MS Excel
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
1 2 (33.33%) SAN
2 1 (16.67%) Firewall
2 1 (16.67%) FTP
Miscellaneous
1 2 (33.33%) Statistics
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
2 4 (66.67%) Windows 8
3 2 (33.33%) Windows Server 2008
Processes & Methodologies
1 4 (66.67%) ITIL
2 2 (33.33%) Workflow
2 2 (33.33%) Stakeholder Management
2 2 (33.33%) Root Cause Analysis
2 2 (33.33%) Mentoring
2 2 (33.33%) Coaching
Qualifications
1 1 (16.67%) MCSE
1 1 (16.67%) MCSA
1 1 (16.67%) CCA
1 1 (16.67%) Citrix Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) VMware Certified Professional (VCP)
System Software
1 4 (66.67%) Active Directory
1 4 (66.67%) VMware Infrastructure
2 1 (16.67%) Hyper-V
Vendors
1 4 (66.67%) VMware
2 3 (50.00%) Citrix
3 1 (16.67%) Microsoft