The statistics below represent IT jobs advertised across the Leeds region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 163 152 159
Rank change year-on-year
-11 +7
Permanent jobs requiring a 2nd Line Support Analyst 11 26 22
As % of all permanent IT jobs located in Leeds 0.35% 0.76% 0.59%
As % of the Job Titles category 0.36% 0.77% 0.60%
Number of salaries quoted 9 26 20
Median salary £23,000 £22,500 £25,000
Median salary % change year-on-year
+2.22% -10.00%
90% offered a salary of more than £21,500 £21,000 £20,450
10% offered a salary of more than £37,500 £27,500 £26,000
UK excluding London median salary £26,000 £24,000 £24,500
% change year-on-year
+8.33% -2.04%
2nd Line Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3064 3360 3638
As % of all permanent IT jobs located in Leeds 97.18% 97.76% 97.93%
Number of salaries quoted 2476 2656 2938
Median salary £40,000 £40,000 £39,750
Median salary % change year-on-year
- +0.62%
90% offered a salary of more than £27,500 £27,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Leeds region.

2nd Line Support Analyst Salary Trend in Leeds

2nd Line Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Leeds region over the 3 months to 6 May 2016.

2nd Line Support Analyst Salary Histogram in Leeds

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 6 May 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support Analyst in the job title.

1 30 (83.33%) Windows
2 26 (72.22%) Active Directory
3 23 (63.89%) Windows Server
4 21 (58.33%) MS Excel
5 18 (50.00%) ITIL
5 18 (50.00%) Microsoft
6 16 (44.44%) SLA
7 14 (38.89%) Windows 7
8 12 (33.33%) Time Management
9 11 (30.56%) MS Office
10 10 (27.78%) MS Exchange
11 7 (19.44%) Windows Server 2008
12 6 (16.67%) VMware Infrastructure
12 6 (16.67%) Windows Server 2012
12 6 (16.67%) Microsoft Certification
12 6 (16.67%) VMware
13 5 (13.89%) Retail
13 5 (13.89%) Cisco Certification
13 5 (13.89%) CCNA
13 5 (13.89%) SQL
13 5 (13.89%) ITIL V3
14 4 (11.11%) Exchange Server 2013
14 4 (11.11%) Windows 8
14 4 (11.11%) DHCP
14 4 (11.11%) DNS
14 4 (11.11%) Windows Server 2003
15 3 (8.33%) TCP/IP
15 3 (8.33%) Oracle
15 3 (8.33%) MCSE
15 3 (8.33%) MOS

2nd Line Support Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (27.78%) MS Exchange
2 4 (11.11%) Exchange Server 2013
3 2 (5.56%) SharePoint
4 1 (2.78%) Exchange Server 2007
4 1 (2.78%) Exchange Server 2010
Applications
1 21 (58.33%) MS Excel
2 11 (30.56%) MS Office
3 3 (8.33%) MS PowerPoint
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 4 (11.11%) DHCP
1 4 (11.11%) DNS
2 3 (8.33%) Internet
2 3 (8.33%) TCP/IP
3 2 (5.56%) Intranet
3 2 (5.56%) LAN
4 1 (2.78%) Skype
4 1 (2.78%) WAN
Database & Business Intelligence
1 1 (2.78%) Oracle Reports
1 1 (2.78%) SQL Server
1 1 (2.78%) SQL Server 2008
1 1 (2.78%) SQL Server 2012
General
1 5 (13.89%) Retail
2 3 (8.33%) Legal
2 3 (8.33%) Telecoms
3 2 (5.56%) Finance
Libraries, Frameworks & Software Standards
1 2 (5.56%) CSS
1 2 (5.56%) HTML
2 1 (2.78%) X-Windows
Miscellaneous
1 3 (8.33%) Driving Licence
1 3 (8.33%) Replication
2 1 (2.78%) Blackberry
Operating Systems
1 30 (83.33%) Windows
2 23 (63.89%) Windows Server
3 14 (38.89%) Windows 7
4 7 (19.44%) Windows Server 2008
5 6 (16.67%) Windows Server 2012
6 4 (11.11%) Windows 8
6 4 (11.11%) Windows Server 2003
7 2 (5.56%) Windows 10
8 1 (2.78%) Linux
8 1 (2.78%) Windows XP
Processes & Methodologies
1 18 (50.00%) ITIL
2 12 (33.33%) Time Management
3 5 (13.89%) ITIL V3
4 3 (8.33%) ISMS
4 3 (8.33%) Security Management
4 3 (8.33%) Service Management
5 2 (5.56%) E-Commerce
5 2 (5.56%) ERP
5 2 (5.56%) PRINCE
5 2 (5.56%) PRINCE2
5 2 (5.56%) Project Management
5 2 (5.56%) User Acceptance Testing
6 1 (2.78%) Logistics
6 1 (2.78%) Ticket Management
Programming Languages
1 5 (13.89%) SQL
Qualifications
1 6 (16.67%) Microsoft Certification
2 5 (13.89%) CCNA
2 5 (13.89%) Cisco Certification
3 3 (8.33%) MCDST
3 3 (8.33%) MCSE
3 3 (8.33%) MOS
4 2 (5.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 16 (44.44%) SLA
2 2 (5.56%) PCI DSS
3 1 (2.78%) ISO/IEC 27001
System Software
1 26 (72.22%) Active Directory
2 6 (16.67%) VMware Infrastructure
Systems Management
1 3 (8.33%) Backup Exec
1 3 (8.33%) SCOM
1 3 (8.33%) Systems Management Server (SMS)
2 2 (5.56%) SCCM
Vendors
1 18 (50.00%) Microsoft
2 6 (16.67%) VMware
3 3 (8.33%) Oracle
3 3 (8.33%) Symantec
3 3 (8.33%) Veeam
4 2 (5.56%) JD Edwards
5 1 (2.78%) Cisco
5 1 (2.78%) Citrix