The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 146 177 154
Rank change year-on-year
+31 -23
Permanent jobs citing ITSM 19 7 35
As % of all permanent IT jobs located in Leeds 0.66% 0.21% 0.95%
As % of the Processes & Methodologies category 0.73% 0.24% 1.06%
Number of salaries quoted 18 7 30
Median salary £45,000 £46,000 £45,000
Median salary % change year-on-year
-2.17% +2.22%
90% offered a salary of more than £32,500 £22,600 £39,500
10% offered a salary of more than £57,500 £47,900 £50,000
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2607 2974 3292
As % of all permanent IT jobs located in Leeds 90.77% 90.18% 89.31%
Number of salaries quoted 2143 2326 2614
Median salary £43,596 £43,000 £41,722
Median salary % change year-on-year
+1.38% +3.06%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 25 June 2016.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 25 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for ITSM.

1 30 (90.91%) Service Management
2 21 (63.64%) ITIL
3 14 (42.42%) Finance
4 13 (39.39%) Incident Management
5 10 (30.30%) Problem Management
5 10 (30.30%) Change Management
6 8 (24.24%) Active Directory
7 7 (21.21%) Service Delivery
7 7 (21.21%) Supplier Management
8 6 (18.18%) Windows
9 5 (15.15%) Microsoft
9 5 (15.15%) Agile Software Development
10 4 (12.12%) Degree
10 4 (12.12%) Project Management
10 4 (12.12%) Stakeholder Management
10 4 (12.12%) MS Excel
10 4 (12.12%) MS Exchange
11 3 (9.09%) SLA
11 3 (9.09%) SQL
11 3 (9.09%) VMware
11 3 (9.09%) Knowledge Management
11 3 (9.09%) Retail
11 3 (9.09%) VMware Infrastructure
11 3 (9.09%) Service Desk Management
11 3 (9.09%) Windows Server
12 2 (6.06%) Analytical Skills
12 2 (6.06%) Windows 8
12 2 (6.06%) Cloud Computing
12 2 (6.06%) Windows 7
12 2 (6.06%) Data Management

ITSM
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.12%) MS Exchange
2 1 (3.03%) OpenStack
2 1 (3.03%) SharePoint
2 1 (3.03%) SharePoint 2010
2 1 (3.03%) SharePoint 2013
Applications
1 4 (12.12%) MS Excel
2 2 (6.06%) MS Office
3 1 (3.03%) MS Project
3 1 (3.03%) MS Visio
Cloud Services
1 2 (6.06%) Cloud Computing
2 1 (3.03%) IaaS
2 1 (3.03%) PaaS
2 1 (3.03%) SaaS
Communications & Networking
1 2 (6.06%) LAN
1 2 (6.06%) SAN
1 2 (6.06%) WAN
2 1 (3.03%) HTTP
2 1 (3.03%) Internet
2 1 (3.03%) Intranet
2 1 (3.03%) NAS
2 1 (3.03%) TCP/IP
2 1 (3.03%) VoIP
2 1 (3.03%) Wireless
Database & Business Intelligence
1 2 (6.06%) Data Warehouse
1 2 (6.06%) SQL Server
2 1 (3.03%) Apache Cassandra
2 1 (3.03%) Informix
2 1 (3.03%) QlikView
2 1 (3.03%) Riak
General
1 14 (42.42%) Finance
2 3 (9.09%) Retail
3 1 (3.03%) Advertising
3 1 (3.03%) Telecoms
Job Titles
1 13 (39.39%) Analyst
2 10 (30.30%) Service Analyst
3 5 (15.15%) IT Analyst
3 5 (15.15%) Project Manager
4 4 (12.12%) IT Manager
4 4 (12.12%) Security Specialist
4 4 (12.12%) Senior Manager
5 3 (9.09%) IT Services Manager
5 3 (9.09%) Senior Project Manager
5 3 (9.09%) Service Desk Analyst
5 3 (9.09%) Service Management Analyst
5 3 (9.09%) Service Manager
6 2 (6.06%) Applications Specialist
6 2 (6.06%) Incident Analyst
6 2 (6.06%) Senior Analyst
6 2 (6.06%) Senior Service Desk Analyst
6 2 (6.06%) Senior Technical Analyst
6 2 (6.06%) Technical Analyst
6 2 (6.06%) Technical Services Analyst
7 1 (3.03%) 3rd Line Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (3.03%) CSS
1 1 (3.03%) HTML
1 1 (3.03%) jQuery
1 1 (3.03%) Middleware
Miscellaneous
1 2 (6.06%) Analytical Skills
1 2 (6.06%) Management Information System
2 1 (3.03%) CMDB
2 1 (3.03%) Computer Science
2 1 (3.03%) Data Centre
2 1 (3.03%) Mathematics
2 1 (3.03%) NHS
2 1 (3.03%) Virtual Team
Operating Systems
1 6 (18.18%) Windows
2 3 (9.09%) Windows Server
3 2 (6.06%) Windows 7
3 2 (6.06%) Windows 8
3 2 (6.06%) Windows XP
4 1 (3.03%) Linux
4 1 (3.03%) Unix
4 1 (3.03%) Windows 10
4 1 (3.03%) Windows Server 2008
4 1 (3.03%) Windows Server 2012
4 1 (3.03%) Windows Vista
Processes & Methodologies
1 30 (90.91%) Service Management
2 21 (63.64%) ITIL
3 13 (39.39%) Incident Management
4 10 (30.30%) Change Management
4 10 (30.30%) Problem Management
5 7 (21.21%) Service Delivery
5 7 (21.21%) Supplier Management
6 5 (15.15%) Agile Software Development
7 4 (12.12%) Project Management
7 4 (12.12%) Stakeholder Management
8 3 (9.09%) Knowledge Management
8 3 (9.09%) Service Desk Management
9 2 (6.06%) Business Intelligence
9 2 (6.06%) Data Management
9 2 (6.06%) Matrix Management
10 1 (3.03%) Configuration Management
10 1 (3.03%) ERP
10 1 (3.03%) Identity Management
10 1 (3.03%) PRINCE2
10 1 (3.03%) Security Management
Programming Languages
1 3 (9.09%) SQL
2 2 (6.06%) T-SQL
3 1 (3.03%) JavaScript
Qualifications
1 4 (12.12%) Degree
2 2 (6.06%) ITIL Certification
3 1 (3.03%) ITIL Foundation Certificate
3 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 8 (24.24%) Active Directory
2 3 (9.09%) VMware Infrastructure
3 1 (3.03%) Docker
3 1 (3.03%) Hyper-V
3 1 (3.03%) XenApp
3 1 (3.03%) XenDesktop
Systems Management
1 1 (3.03%) DameWare
1 1 (3.03%) SCCM
1 1 (3.03%) ServiceCenter
Vendors
1 5 (15.15%) Microsoft
2 3 (9.09%) VMware
3 2 (6.06%) Citrix
4 1 (3.03%) Cisco
4 1 (3.03%) HP
4 1 (3.03%) NetApp
4 1 (3.03%) Oracle
4 1 (3.03%) ServiceNow