The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 153 138 126
Rank change year-on-year
-15 -12
Permanent jobs citing ITSM 25 51 25
As % of all permanent IT jobs located in Leeds 0.71% 1.38% 0.96%
As % of the Processes & Methodologies category 0.78% 1.59% 1.10%
Number of salaries quoted 22 31 15
Average salary £34,268 £37,500 £40,000
Average salary % change year-on-year
-8.61% -6.25%
90% offered a salary of more than £19,000 £18,500 £31,000
10% offered a salary of more than £48,750 £45,000 £54,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3210 3199 2266
As % of all permanent IT jobs located in Leeds 90.60% 86.34% 87.22%
Number of salaries quoted 2549 2432 1737
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £31,500 £28,500 £28,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 31 August 2015.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 31 August 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 29 (80.56%) Service Management
2 22 (61.11%) ITIL
3 12 (33.33%) Windows
4 11 (30.56%) Finance
5 9 (25.00%) SLA
5 9 (25.00%) Analytical Skills
6 7 (19.44%) Incident Management
6 7 (19.44%) Active Directory
6 7 (19.44%) MS Excel
6 7 (19.44%) Management Information System
7 6 (16.67%) Project Management
7 6 (16.67%) ITIL Certification
7 6 (16.67%) Citrix
8 5 (13.89%) Microsoft
8 5 (13.89%) Windows XP
8 5 (13.89%) MS Exchange
8 5 (13.89%) MS Office
9 4 (11.11%) VMware
9 4 (11.11%) Cryptography
9 4 (11.11%) Spring
9 4 (11.11%) Maven
9 4 (11.11%) Problem Management
9 4 (11.11%) SC Cleared
9 4 (11.11%) Security Cleared
9 4 (11.11%) Hyper-V
9 4 (11.11%) Java
9 4 (11.11%) PL/SQL
9 4 (11.11%) SQL
9 4 (11.11%) J2EE
9 4 (11.11%) Oracle

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 31 August 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) MS Exchange
2 3 (8.33%) Blackberry Enterprise Server
2 3 (8.33%) IIS
3 1 (2.78%) SharePoint
3 1 (2.78%) Lync
Applications
1 7 (19.44%) MS Excel
2 5 (13.89%) MS Office
Business Applications
1 1 (2.78%) Dynamics AX
Communications & Networking
1 4 (11.11%) LDAP
1 4 (11.11%) VPN
2 3 (8.33%) Firewall
2 3 (8.33%) IPsec
2 3 (8.33%) FTP
Database & Business Intelligence
1 4 (11.11%) SQL Server
2 3 (8.33%) SQL Server 2008
Development Applications
1 4 (11.11%) Ant
1 4 (11.11%) Maven
General
1 11 (30.56%) Finance
2 1 (2.78%) Legal
2 1 (2.78%) Manufacturing
2 1 (2.78%) Telecoms
Job Titles
1 12 (33.33%) Analyst
2 6 (16.67%) Development Specialist
3 5 (13.89%) Service Analyst
3 5 (13.89%) Service Manager
3 5 (13.89%) Service Desk Analyst
4 4 (11.11%) IT Services Manager
4 4 (11.11%) Applications Support Analyst
4 4 (11.11%) Support Analyst
4 4 (11.11%) Applications Support
5 3 (8.33%) Delivery Manager
5 3 (8.33%) Information Manager
5 3 (8.33%) Information Security Manager
5 3 (8.33%) Security Manager
6 2 (5.56%) IT Operations Manager
6 2 (5.56%) Product Manager
6 2 (5.56%) Service Operations Manager
6 2 (5.56%) Incident Manager
6 2 (5.56%) Operations Manager
6 2 (5.56%) Project Manager
6 2 (5.56%) 1st Line Support
Libraries, Frameworks & Software Standards
1 4 (11.11%) J2EE
1 4 (11.11%) Spring
2 1 (2.78%) EDI
Miscellaneous
1 9 (25.00%) Analytical Skills
2 7 (19.44%) Management Information System
3 4 (11.11%) Cryptography
4 3 (8.33%) CMDB
4 3 (8.33%) Blackberry
5 1 (2.78%) Video Conferencing
Operating Systems
1 12 (33.33%) Windows
2 5 (13.89%) Windows XP
3 3 (8.33%) Windows 7
3 3 (8.33%) UNIX
4 2 (5.56%) Windows 8
4 2 (5.56%) Mac OS X
4 2 (5.56%) Windows Vista
5 1 (2.78%) Linux
Processes & Methodologies
1 29 (80.56%) Service Management
2 22 (61.11%) ITIL
3 7 (19.44%) Incident Management
4 6 (16.67%) Project Management
5 4 (11.11%) Problem Management
5 4 (11.11%) Configuration Management
5 4 (11.11%) Change Management
6 3 (8.33%) Security Management
6 3 (8.33%) Risk Management
6 3 (8.33%) Business Continuity
6 3 (8.33%) Risk Assessment
6 3 (8.33%) Information Security
6 3 (8.33%) BCP
6 3 (8.33%) Asset Management
6 3 (8.33%) Security Architecture
6 3 (8.33%) Software Licensing
6 3 (8.33%) IT Asset Management
7 2 (5.56%) Software Delivery
7 2 (5.56%) Service Continuity Management
7 2 (5.56%) DevOps
Programming Languages
1 4 (11.11%) Java
1 4 (11.11%) PL/SQL
1 4 (11.11%) SQL
1 4 (11.11%) Shell Script
Qualifications
1 6 (16.67%) ITIL Certification
2 4 (11.11%) SC Cleared
2 4 (11.11%) Security Cleared
3 3 (8.33%) ITIL Foundation Certificate
3 3 (8.33%) CISA
3 3 (8.33%) CISM
3 3 (8.33%) CISSP
4 2 (5.56%) PRINCE2 Certification
5 1 (2.78%) MCP
5 1 (2.78%) Microsoft Certification
5 1 (2.78%) MCDST
5 1 (2.78%) Degree
Quality Assurance & Compliance
1 9 (25.00%) SLA
2 3 (8.33%) ISO/IEC 27001
2 3 (8.33%) COBIT
2 3 (8.33%) PCI DSS
System Software
1 7 (19.44%) Active Directory
2 4 (11.11%) Hyper-V
3 3 (8.33%) XenApp
3 3 (8.33%) VMware Infrastructure
4 2 (5.56%) Microsoft App-V
Systems Management
1 3 (8.33%) Norton AntiVirus
2 2 (5.56%) DameWare
2 2 (5.56%) WSUS
2 2 (5.56%) SCCM
Vendors
1 6 (16.67%) Citrix
2 5 (13.89%) Microsoft
3 4 (11.11%) Sun
3 4 (11.11%) Oracle
3 4 (11.11%) VMware
4 3 (8.33%) ServiceNow
4 3 (8.33%) CheckPoint
4 3 (8.33%) Symantec
5 2 (5.56%) SAP
6 1 (2.78%) Cisco