The first table below looks at the demand for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 135 125 118
Rank change year-on-year
-10 -7
Permanent jobs citing ITSM 49 20 29
As % of all permanent IT jobs located in Leeds 1.33% 0.79% 1.16%
As % of the Processes & Methodologies category 1.58% 0.95% 1.43%
Number of salaries quoted 34 17 20
Average salary £44,750 £40,000 £25,000
Average salary % change year-on-year
+11.87% +60.00%
90% offered a salary of more than £23,900 £31,500 £24,850
10% offered a salary of more than £50,000 £52,800 £45,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3105 2115 2021
As % of all permanent IT jobs located in Leeds 84.49% 83.27% 80.94%
Number of salaries quoted 2431 1579 1675
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £30,000 £27,500 £26,000
10% offered a salary of more than £56,400 £50,600 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
West Yorkshire

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 28 July 2014.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 28 July 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 69 (95.83%) Service Management
2 48 (66.67%) ITIL
3 31 (43.06%) Service Delivery
4 22 (30.56%) Agile Software Development
5 20 (27.78%) Change Management
6 19 (26.39%) Project Management
7 17 (23.61%) DSDM
8 15 (20.83%) ITIL Certification
9 14 (19.44%) Finance
9 14 (19.44%) ITIL V3
10 13 (18.06%) ITIL Foundation Certificate
11 10 (13.89%) Matrix Management
11 10 (13.89%) Time Management
11 10 (13.89%) PRINCE2
11 10 (13.89%) E-Commerce
12 8 (11.11%) Windows
12 8 (11.11%) Scrum
12 8 (11.11%) ServiceNow
13 6 (8.33%) Supplier Management
13 6 (8.33%) SLA
14 5 (6.94%) Microsoft
14 5 (6.94%) Windows 7
15 4 (5.56%) Active Directory
15 4 (5.56%) HP
15 4 (5.56%) MS Excel
15 4 (5.56%) MS Exchange
15 4 (5.56%) MS Office
15 4 (5.56%) Workflow
15 4 (5.56%) BMC
15 4 (5.56%) Symantec

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 28 July 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.56%) MS Exchange
1 4 (5.56%) Blackberry Enterprise Server
2 1 (1.39%) Exchange Server 2013
2 1 (1.39%) Lync
2 1 (1.39%) Exchange Server 2010
2 1 (1.39%) WebSphere
2 1 (1.39%) Apache
2 1 (1.39%) SharePoint
Applications
1 4 (5.56%) MS Excel
1 4 (5.56%) MS Office
2 1 (1.39%) MS PowerPoint
Business Applications
1 4 (5.56%) Remedy ITSM
Cloud Services
1 1 (1.39%) Google Apps
Communications & Networking
1 3 (4.17%) FTP
2 2 (2.78%) DNS
2 2 (2.78%) SMS
2 2 (2.78%) VoIP
2 2 (2.78%) POP3
2 2 (2.78%) Internet
2 2 (2.78%) Asterisk PBX
3 1 (1.39%) Unified Communications
3 1 (1.39%) LDAP
3 1 (1.39%) S/MIME
Database & Business Intelligence
1 3 (4.17%) SQL Server 2008
1 3 (4.17%) SQL Server
2 2 (2.78%) MySQL
3 1 (1.39%) DB2
General
1 14 (19.44%) Finance
2 2 (2.78%) Legal
3 1 (1.39%) Law
Job Titles
1 22 (30.56%) Project Manager
2 17 (23.61%) Analyst
3 16 (22.22%) Architect
4 13 (18.06%) Agile Project Manager
5 11 (15.28%) Change Analyst
6 10 (13.89%) Designer
7 8 (11.11%) Development Manager
7 8 (11.11%) Software Manager
7 8 (11.11%) Agile Development Manager
7 8 (11.11%) Development Project Manager
7 8 (11.11%) Software Project Manager
7 8 (11.11%) Software Development Project Manager
7 8 (11.11%) Software Development Manager
8 7 (9.72%) Service Manager
9 4 (5.56%) Service Design Architect
9 4 (5.56%) Consultant
9 4 (5.56%) Service Analyst
10 3 (4.17%) Services Delivery Manager
10 3 (4.17%) Service Desk Analyst
10 3 (4.17%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (1.39%) Ajax
1 1 (1.39%) Middleware
1 1 (1.39%) HTML
1 1 (1.39%) SOAP
1 1 (1.39%) Web Services
1 1 (1.39%) XML
Miscellaneous
1 4 (5.56%) Blackberry
2 3 (4.17%) CMDB
2 3 (4.17%) Management Information System
3 1 (1.39%) Taxonomies
3 1 (1.39%) Statistics
Operating Systems
1 8 (11.11%) Windows
2 5 (6.94%) Windows 7
3 3 (4.17%) Linux
3 3 (4.17%) UNIX
3 3 (4.17%) Windows XP
4 1 (1.39%) Windows Server 2008
4 1 (1.39%) Apple iOS
4 1 (1.39%) Windows Server 2003
Processes & Methodologies
1 69 (95.83%) Service Management
2 48 (66.67%) ITIL
3 31 (43.06%) Service Delivery
4 22 (30.56%) Agile Software Development
5 20 (27.78%) Change Management
6 19 (26.39%) Project Management
7 17 (23.61%) DSDM
8 14 (19.44%) ITIL V3
9 10 (13.89%) Matrix Management
9 10 (13.89%) Time Management
9 10 (13.89%) PRINCE2
9 10 (13.89%) E-Commerce
10 8 (11.11%) Scrum
11 6 (8.33%) Supplier Management
12 4 (5.56%) Workflow
12 4 (5.56%) Workflow Management
12 4 (5.56%) IT Governance
12 4 (5.56%) Portfolio Management
12 4 (5.56%) Performance Improvement
12 4 (5.56%) Test Strategy
Programming Languages
1 2 (2.78%) C
2 1 (1.39%) JavaScript
2 1 (1.39%) SQL
Qualifications
1 15 (20.83%) ITIL Certification
2 13 (18.06%) ITIL Foundation Certificate
3 2 (2.78%) Degree
Quality Assurance & Compliance
1 6 (8.33%) SLA
2 4 (5.56%) COBIT
System Software
1 4 (5.56%) Active Directory
2 3 (4.17%) XenApp
Systems Management
1 3 (4.17%) Norton AntiVirus
2 1 (1.39%) SCOM
2 1 (1.39%) Symantec Enterprise Vault
Vendors
1 8 (11.11%) ServiceNow
2 5 (6.94%) Microsoft
3 4 (5.56%) HP
3 4 (5.56%) BMC
3 4 (5.56%) Symantec
3 4 (5.56%) Remedy
3 4 (5.56%) FrontRange
4 3 (4.17%) CheckPoint
4 3 (4.17%) Citrix
5 2 (2.78%) IBM
6 1 (1.39%) Postini
6 1 (1.39%) Huawei
6 1 (1.39%) Google
6 1 (1.39%) Apple
Leeds, West Yorkshire
Callcredit Information Group
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: 6 days ago
Leeds
Interquest - IQ ERP
Salary: £competitive + benefits
Posted: 24 days ago