The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 157 124 161
Rank change year-on-year
-33 +37
Permanent jobs citing ITSM 21 62 17
As % of all permanent IT jobs located in Leeds 0.64% 1.77% 0.51%
As % of the Processes & Methodologies category 0.72% 1.97% 0.59%
Number of salaries quoted 21 43 8
Average salary £33,000 £42,500 £47,500
Average salary % change year-on-year
-22.35% -10.52%
90% offered a salary of more than £21,000 £26,000 £43,500
10% offered a salary of more than £48,000 £50,000 £51,106
UK excluding London average salary £42,500 £40,150 £40,000
% change year-on-year
+5.85% +0.37%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2906 3153 2887
As % of all permanent IT jobs located in Leeds 88.17% 90.01% 86.28%
Number of salaries quoted 2402 2540 2214
Average salary £45,000 £42,500 £41,500
Average salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £62,500 £62,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 13 February 2016.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 13 February 2016, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 42 (93.33%) Service Management
2 22 (48.89%) ITIL
3 21 (46.67%) Microsoft
4 19 (42.22%) Active Directory
4 19 (42.22%) Windows
5 14 (31.11%) MS Excel
6 13 (28.89%) VMware
6 13 (28.89%) SCCM
7 12 (26.67%) Finance
8 11 (24.44%) SQL Server
9 10 (22.22%) ITIL V3
10 9 (20.00%) MS Office
10 9 (20.00%) SharePoint
11 8 (17.78%) MCP
11 8 (17.78%) Microsoft Certification
12 7 (15.56%) Supplier Management
12 7 (15.56%) Incident Management
13 6 (13.33%) Degree
13 6 (13.33%) Problem Management
13 6 (13.33%) Root Cause Analysis
13 6 (13.33%) Change Management
13 6 (13.33%) Citrix
14 5 (11.11%) Cisco Certification
14 5 (11.11%) SQL
14 5 (11.11%) Cisco
14 5 (11.11%) CCIE
14 5 (11.11%) CCNP
14 5 (11.11%) CCNA
14 5 (11.11%) CCDA
14 5 (11.11%) Mac OS X

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 13 February 2016, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.00%) SharePoint
2 5 (11.11%) Blackberry Enterprise Server
2 5 (11.11%) Skype for Business
3 4 (8.89%) MS Exchange
4 3 (6.67%) Exchange Server 2010
4 3 (6.67%) Exchange Server 2013
Applications
1 14 (31.11%) MS Excel
2 9 (20.00%) MS Office
3 4 (8.89%) MS Visio
Business Applications
1 4 (8.89%) Dynamics CRM
1 4 (8.89%) Sage 50
Cloud Services
1 3 (6.67%) Microsoft Azure
1 3 (6.67%) Office 365
Communications & Networking
1 5 (11.11%) BGP
1 5 (11.11%) Cisco ASA
1 5 (11.11%) Cisco ISE
1 5 (11.11%) Cisco Wireless
1 5 (11.11%) Firewall
1 5 (11.11%) LAN
1 5 (11.11%) MPLS
1 5 (11.11%) Network Security
1 5 (11.11%) VPN
1 5 (11.11%) WAN
1 5 (11.11%) Wireless
2 1 (2.22%) DSL
2 1 (2.22%) FTP
Database & Business Intelligence
1 11 (24.44%) SQL Server
2 1 (2.22%) SQL Server 2008
General
1 12 (26.67%) Finance
Job Titles
1 17 (37.78%) Analyst
2 11 (24.44%) Service Analyst
3 7 (15.56%) IT Analyst
3 7 (15.56%) Service Desk Analyst
4 6 (13.33%) Applications Specialist
4 6 (13.33%) Windows Specialist
5 5 (11.11%) Network Engineer
5 5 (11.11%) Network Security Engineer
5 5 (11.11%) Security Engineer
5 5 (11.11%) Team Leader
6 4 (8.89%) Configuration Analyst
6 4 (8.89%) Configuration Management Analyst
6 4 (8.89%) Deployment Specialist
6 4 (8.89%) Development Specialist
6 4 (8.89%) Infrastructure Specialist
6 4 (8.89%) Service Desk Team Leader
6 4 (8.89%) Windows Infrastructure Specialist
7 3 (6.67%) IT Manager
7 3 (6.67%) IT Services Manager
7 3 (6.67%) ITSM Analyst
Miscellaneous
1 5 (11.11%) CMDB
2 4 (8.89%) N-Tier
2 4 (8.89%) User Experience
3 1 (2.22%) Analytical Skills
3 1 (2.22%) Blackberry
3 1 (2.22%) Management Information System
Operating Systems
1 19 (42.22%) Windows
2 5 (11.11%) Linux
2 5 (11.11%) Mac OS X
2 5 (11.11%) Windows Server
3 3 (6.67%) Windows Server 2008
3 3 (6.67%) Windows Server 2012
4 1 (2.22%) Windows 7
4 1 (2.22%) Windows XP
Processes & Methodologies
1 42 (93.33%) Service Management
2 22 (48.89%) ITIL
3 10 (22.22%) ITIL V3
4 7 (15.56%) Incident Management
4 7 (15.56%) Supplier Management
5 6 (13.33%) Change Management
5 6 (13.33%) Problem Management
5 6 (13.33%) Root Cause Analysis
6 5 (11.11%) Asset Management
6 5 (11.11%) Change Control
6 5 (11.11%) Network Monitoring
6 5 (11.11%) Software Licensing
7 4 (8.89%) Coaching
7 4 (8.89%) Configuration Management
7 4 (8.89%) Continuous Improvement
7 4 (8.89%) CRM
7 4 (8.89%) Line Management
7 4 (8.89%) Software Asset Management
8 2 (4.44%) Knowledge Management
9 1 (2.22%) Data Analysis
Programming Languages
1 5 (11.11%) SQL
2 3 (6.67%) PowerShell
Qualifications
1 8 (17.78%) MCP
1 8 (17.78%) Microsoft Certification
2 6 (13.33%) Degree
3 5 (11.11%) CCDA
3 5 (11.11%) CCIE
3 5 (11.11%) CCNA
3 5 (11.11%) CCNP
3 5 (11.11%) Cisco Certification
3 5 (11.11%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 19 (42.22%) Active Directory
2 5 (11.11%) Hyper-V
2 5 (11.11%) Microsoft App-V
3 4 (8.89%) VMware Infrastructure
4 1 (2.22%) VMware Server
4 1 (2.22%) XenApp
Systems Management
1 13 (28.89%) SCCM
2 5 (11.11%) WSUS
3 1 (2.22%) Norton AntiVirus
Vendors
1 21 (46.67%) Microsoft
2 13 (28.89%) VMware
3 6 (13.33%) Citrix
4 5 (11.11%) Cisco
4 5 (11.11%) Palo Alto
4 5 (11.11%) ServiceNow
5 4 (8.89%) Northgate
5 4 (8.89%) Sage
6 1 (2.22%) CheckPoint
6 1 (2.22%) Symantec
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 3 hours ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: 4 days ago
Leeds
Capita plc
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 18 days ago