ITSM Jobs in Leeds

IT Service Management (ITSM)
West Yorkshire > Leeds

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 98 135 161
Rank change year-on-year +37 +26 -31
Permanent jobs citing ITSM 38 40 42
As % of all permanent jobs advertised in Leeds 1.67% 1.31% 1.12%
As % of the Processes & Methodologies category 1.92% 1.34% 1.15%
Number of salaries quoted 26 33 17
10th Percentile £29,375 £35,750 £21,800
25th Percentile £34,622 £41,000 -
Median annual salary (50th Percentile) £48,745 £50,000 £24,000
Median % change year-on-year -2.51% +108.33% -14.29%
75th Percentile £53,750 £65,000 £39,271
90th Percentile £81,197 £71,652 £53,750
West Yorkshire median annual salary £44,387 £50,000 £30,500
% change year-on-year -11.23% +63.93% -12.86%

All Process and Methodology Skills
Leeds

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,980 2,977 3,651
As % of all permanent jobs advertised in Leeds 86.92% 97.41% 97.41%
Number of salaries quoted 1,400 1,720 2,549
10th Percentile £31,250 £34,308 £33,000
25th Percentile £41,000 £41,750 £42,500
Median annual salary (50th Percentile) £54,950 £56,500 £55,000
Median % change year-on-year -2.74% +2.73% +10.00%
75th Percentile £70,000 £75,000 £70,000
90th Percentile £84,964 £87,500 £85,000
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

ITSM
Job Vacancy Trend in Leeds

Job postings citing ITSM as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for ITSM in Leeds

ITSM
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing ITSM in Leeds.

Salary trend for ITSM in Leeds

ITSM
Salary Histogram in Leeds

Salary distribution for jobs citing ITSM in Leeds over the 6 months to 26 April 2024.

Salary histogram for ITSM in Leeds

ITSM
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) Microsoft Exchange
1 2 (5.26%) SAS
2 1 (2.63%) SharePoint
Applications
1 4 (10.53%) Microsoft Office
2 2 (5.26%) Chatbot
2 2 (5.26%) Microsoft Excel
3 1 (2.63%) Microsoft PowerPoint
Business Applications
1 3 (7.89%) Remedy ITSM
Cloud Services
1 6 (15.79%) Microsoft 365
2 3 (7.89%) Azure
3 2 (5.26%) Power Platform
3 2 (5.26%) SaaS
4 1 (2.63%) AWS
4 1 (2.63%) Entra ID
4 1 (2.63%) IaaS
4 1 (2.63%) PaaS
4 1 (2.63%) Power Automate
4 1 (2.63%) PowerApps
Communications & Networking
1 1 (2.63%) DHCP
1 1 (2.63%) DNS
1 1 (2.63%) Internet
1 1 (2.63%) VPN
Database & Business Intelligence
1 2 (5.26%) Power BI
General
1 21 (55.26%) Social Skills
2 9 (23.68%) Finance
3 5 (13.16%) Influencing Skills
3 5 (13.16%) Public Sector
4 4 (10.53%) Analytical Skills
4 4 (10.53%) Banking
5 3 (7.89%) Law
6 2 (5.26%) Legal
6 2 (5.26%) Retail
7 1 (2.63%) Presentation Skills
7 1 (2.63%) Tech for Good
Job Titles
1 9 (23.68%) Analyst
2 7 (18.42%) Architect
2 7 (18.42%) Service Manager
3 6 (15.79%) IT Manager
3 6 (15.79%) Senior
4 5 (13.16%) IT Services Manager
5 4 (10.53%) Developer
5 4 (10.53%) IT Support
5 4 (10.53%) Lead
5 4 (10.53%) ServiceNow Developer
6 3 (7.89%) 2nd Line Support
6 3 (7.89%) IT Analyst
6 3 (7.89%) ITSM Analyst
6 3 (7.89%) ITSM Architect
6 3 (7.89%) Senior IT Manager
6 3 (7.89%) Senior Manager
6 3 (7.89%) Senior Service Manager
6 3 (7.89%) Service Architect
6 3 (7.89%) ServiceNow Architect
6 3 (7.89%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (5.26%) AngularJS
1 2 (5.26%) CSS
1 2 (5.26%) HTML
1 2 (5.26%) Twitter Bootstrap
1 2 (5.26%) Web Services
2 1 (2.63%) JSON
Miscellaneous
1 5 (13.16%) CMDB
2 2 (5.26%) Legacy Systems
3 1 (2.63%) New Media
3 1 (2.63%) Self-Motivation
Operating Systems
1 3 (7.89%) Windows
2 2 (5.26%) Mac OS
2 2 (5.26%) Windows 10
3 1 (2.63%) Apple iOS
3 1 (2.63%) Windows Server
Processes & Methodologies
1 20 (52.63%) Service Management
2 18 (47.37%) ITIL
3 10 (26.32%) Service Delivery
4 9 (23.68%) Continuous Improvement
5 8 (21.05%) Actionable Insight
6 7 (18.42%) Agile
6 7 (18.42%) Analytics
6 7 (18.42%) Problem-Solving
7 6 (15.79%) Incident Management
7 6 (15.79%) Problem Management
7 6 (15.79%) Scrum
8 5 (13.16%) Change Management
8 5 (13.16%) IT Strategy
8 5 (13.16%) Mentoring
8 5 (13.16%) Roadmaps
8 5 (13.16%) Stakeholder Management
8 5 (13.16%) User Experience
9 4 (10.53%) Customer Service
9 4 (10.53%) Presales
9 4 (10.53%) Service Catalogue
Qualifications
1 7 (18.42%) Security Cleared
2 6 (15.79%) SC Cleared
3 4 (10.53%) Degree
3 4 (10.53%) ITIL Certification
4 1 (2.63%) TOGAF Certification
Quality Assurance & Compliance
1 3 (7.89%) COBIT
2 2 (5.26%) QA
2 2 (5.26%) SLA
3 1 (2.63%) Accessibility
3 1 (2.63%) GRC
System Software
1 3 (7.89%) Active Directory
2 2 (5.26%) IAG
Systems Management
1 3 (7.89%) OpenView
Vendors
1 14 (36.84%) ServiceNow
2 7 (18.42%) Microsoft
3 3 (7.89%) BMC
3 3 (7.89%) HP
3 3 (7.89%) Remedy
4 2 (5.26%) Citrix
5 1 (2.63%) Fortinet