The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 176 136 134
Rank change year-on-year
-40 -2
Permanent jobs citing ITSM 7 30 26
As % of all permanent IT jobs located in Leeds 0.19% 0.96% 0.93%
As % of the Processes & Methodologies category 0.22% 1.14% 1.14%
Number of salaries quoted 5 20 19
Average salary £27,000 £50,000 £50,000
Average salary % change year-on-year
-46.00% -
90% offered a salary of more than £18,500 £40,000 £27,800
10% offered a salary of more than £44,600 £50,111 £53,000
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3209 2642 2273
As % of all permanent IT jobs located in Leeds 87.37% 84.17% 81.70%
Number of salaries quoted 2440 2087 1906
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 24 November 2014.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 24 November 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 60 (98.36%) Service Management
2 43 (70.49%) ITIL
3 18 (29.51%) Service Delivery
4 16 (26.23%) ITIL Certification
5 14 (22.95%) Windows
5 14 (22.95%) Finance
5 14 (22.95%) ITIL Foundation Certificate
6 13 (21.31%) Microsoft
7 12 (19.67%) Active Directory
7 12 (19.67%) Change Management
7 12 (19.67%) Blackberry Enterprise Server
8 11 (18.03%) Project Management
9 10 (16.39%) Symantec
9 10 (16.39%) SLA
9 10 (16.39%) MS Exchange
9 10 (16.39%) Agile Software Development
9 10 (16.39%) Supplier Management
10 9 (14.75%) Matrix Management
10 9 (14.75%) Time Management
10 9 (14.75%) DSDM
10 9 (14.75%) MS Office
10 9 (14.75%) E-Commerce
11 8 (13.11%) MS Excel
12 7 (11.48%) ITIL V3
12 7 (11.48%) Blackberry
12 7 (11.48%) ServiceNow
13 6 (9.84%) UNIX
13 6 (9.84%) Norton AntiVirus
13 6 (9.84%) Linux
13 6 (9.84%) SQL Server

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 24 November 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.67%) Blackberry Enterprise Server
2 10 (16.39%) MS Exchange
3 4 (6.56%) Lync
3 4 (6.56%) Exchange Server 2010
3 4 (6.56%) Exchange Server 2013
4 3 (4.92%) SharePoint
5 1 (1.64%) Apache
5 1 (1.64%) WebSphere
5 1 (1.64%) Exchange Server 2007
Applications
1 9 (14.75%) MS Office
2 8 (13.11%) MS Excel
3 2 (3.28%) MS Visio
4 1 (1.64%) MS PowerPoint
Cloud Services
1 4 (6.56%) Google Apps
Communications & Networking
1 6 (9.84%) FTP
1 6 (9.84%) Internet
2 5 (8.20%) Asterisk PBX
2 5 (8.20%) DNS
2 5 (8.20%) SMS
2 5 (8.20%) VoIP
2 5 (8.20%) POP3
3 4 (6.56%) S/MIME
3 4 (6.56%) Unified Communications
Database & Business Intelligence
1 6 (9.84%) SQL Server
1 6 (9.84%) SQL Server 2008
2 3 (4.92%) MySQL
3 1 (1.64%) DB2
General
1 14 (22.95%) Finance
2 3 (4.92%) Law
3 2 (3.28%) Telecoms
4 1 (1.64%) Legal
Job Titles
1 20 (32.79%) Analyst
2 10 (16.39%) Project Manager
2 10 (16.39%) Change Analyst
3 9 (14.75%) Service Analyst
4 8 (13.11%) Service Manager
4 8 (13.11%) Service Desk Analyst
5 7 (11.48%) Architect
6 5 (8.20%) Support Engineer
7 4 (6.56%) Service Design Architect
8 3 (4.92%) Services Delivery Manager
8 3 (4.92%) Designer
8 3 (4.92%) Delivery Manager
8 3 (4.92%) Service Desk Manager
9 2 (3.28%) Team Leader
9 2 (3.28%) Support Team Leader
9 2 (3.28%) Problem Manager
9 2 (3.28%) Incident Manager
9 2 (3.28%) ITIL Manager
9 2 (3.28%) 3rd Line Support
9 2 (3.28%) Consultant
Libraries, Frameworks & Software Standards
1 1 (1.64%) ODBC
1 1 (1.64%) Middleware
Miscellaneous
1 7 (11.48%) Blackberry
2 3 (4.92%) Management Information System
2 3 (4.92%) CMDB
2 3 (4.92%) Analytical Skills
3 1 (1.64%) Statistics
3 1 (1.64%) Taxonomies
Operating Systems
1 14 (22.95%) Windows
2 6 (9.84%) Linux
2 6 (9.84%) Windows XP
2 6 (9.84%) Windows 7
2 6 (9.84%) UNIX
3 4 (6.56%) Windows Server 2003
3 4 (6.56%) Windows Server 2008
4 1 (1.64%) Apple iOS
Processes & Methodologies
1 60 (98.36%) Service Management
2 43 (70.49%) ITIL
3 18 (29.51%) Service Delivery
4 12 (19.67%) Change Management
5 11 (18.03%) Project Management
6 10 (16.39%) Agile Software Development
6 10 (16.39%) Supplier Management
7 9 (14.75%) DSDM
7 9 (14.75%) E-Commerce
7 9 (14.75%) Matrix Management
7 9 (14.75%) Time Management
8 7 (11.48%) ITIL V3
9 6 (9.84%) Problem Management
10 4 (6.56%) Workflow Management
10 4 (6.56%) Root Cause Analysis
10 4 (6.56%) Workflow
10 4 (6.56%) Migration
11 3 (4.92%) Configuration Management
11 3 (4.92%) Continuous Improvement
11 3 (4.92%) Change Control
Programming Languages
1 1 (1.64%) SQL
1 1 (1.64%) PowerShell
Qualifications
1 16 (26.23%) ITIL Certification
2 14 (22.95%) ITIL Foundation Certificate
3 3 (4.92%) Degree
4 2 (3.28%) MCP
4 2 (3.28%) Microsoft Certification
Quality Assurance & Compliance
1 10 (16.39%) SLA
2 2 (3.28%) COBIT
3 1 (1.64%) QA
System Software
1 12 (19.67%) Active Directory
2 6 (9.84%) XenApp
3 2 (3.28%) VMware Infrastructure
Systems Management
1 6 (9.84%) Norton AntiVirus
2 4 (6.56%) SCOM
2 4 (6.56%) Symantec Enterprise Vault
3 2 (3.28%) SCCM
Vendors
1 13 (21.31%) Microsoft
2 10 (16.39%) Symantec
3 7 (11.48%) ServiceNow
4 6 (9.84%) Citrix
4 6 (9.84%) CheckPoint
5 4 (6.56%) Google
5 4 (6.56%) Postini
6 3 (4.92%) IBM
7 2 (3.28%) FrontRange
7 2 (3.28%) Huawei
7 2 (3.28%) VMware
8 1 (1.64%) Apple
Leeds, West Yorkshire
Search Consultancy
Salary: £25000 - £30000 per annum + Parking,Healthcare,free home Wifi
Posted: 6 days ago