The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 141 136 140
Rank change year-on-year
-5 +4
Permanent jobs citing ITSM 42 20 26
As % of all permanent IT jobs located in Leeds 1.13% 0.75% 0.91%
As % of the Processes & Methodologies category 1.33% 0.87% 1.09%
Number of salaries quoted 25 8 19
Average salary £35,000 £36,250 £25,000
Average salary % change year-on-year
-3.44% +45.00%
90% offered a salary of more than £18,500 £32,850 £23,900
10% offered a salary of more than £44,100 £56,000 £46,000
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3165 2307 2391
As % of all permanent IT jobs located in Leeds 84.97% 86.47% 83.28%
Number of salaries quoted 2375 1815 1970
Average salary £40,000 £38,500 £38,500
Average salary % change year-on-year
+3.89% -
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £57,500 £55,000 £58,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 17 September 2014.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 17 September 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 75 (98.68%) Service Management
2 51 (67.11%) ITIL
3 27 (35.53%) Service Delivery
4 21 (27.63%) Change Management
5 18 (23.68%) Agile Software Development
6 16 (21.05%) ITIL Certification
6 16 (21.05%) Project Management
6 16 (21.05%) Finance
7 15 (19.74%) ITIL Foundation Certificate
8 14 (18.42%) DSDM
8 14 (18.42%) ITIL V3
9 13 (17.11%) Windows
10 11 (14.47%) Microsoft
10 11 (14.47%) Matrix Management
10 11 (14.47%) Time Management
11 10 (13.16%) E-Commerce
11 10 (13.16%) Active Directory
11 10 (13.16%) Blackberry Enterprise Server
11 10 (13.16%) Supplier Management
12 8 (10.53%) MS Office
12 8 (10.53%) MS Exchange
12 8 (10.53%) SLA
12 8 (10.53%) Symantec
12 8 (10.53%) ServiceNow
13 6 (7.89%) MS Excel
13 6 (7.89%) Blackberry
13 6 (7.89%) Windows 7
14 5 (6.58%) SQL Server
14 5 (6.58%) PRINCE2
14 5 (6.58%) Windows XP

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 17 September 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.16%) Blackberry Enterprise Server
2 8 (10.53%) MS Exchange
3 3 (3.95%) Lync
3 3 (3.95%) Exchange Server 2010
3 3 (3.95%) Exchange Server 2013
3 3 (3.95%) SharePoint
4 1 (1.32%) Apache
4 1 (1.32%) WebSphere
Applications
1 8 (10.53%) MS Office
2 6 (7.89%) MS Excel
3 2 (2.63%) MS Visio
4 1 (1.32%) MS PowerPoint
Business Applications
1 1 (1.32%) Remedy ITSM
Cloud Services
1 3 (3.95%) Google Apps
Communications & Networking
1 5 (6.58%) FTP
2 4 (5.26%) Internet
3 3 (3.95%) Asterisk PBX
3 3 (3.95%) Unified Communications
3 3 (3.95%) DNS
3 3 (3.95%) S/MIME
3 3 (3.95%) SMS
3 3 (3.95%) VoIP
3 3 (3.95%) POP3
Database & Business Intelligence
1 5 (6.58%) SQL Server
1 5 (6.58%) SQL Server 2008
2 3 (3.95%) MySQL
3 1 (1.32%) DB2
General
1 16 (21.05%) Finance
2 3 (3.95%) Law
3 1 (1.32%) Legal
Job Titles
1 21 (27.63%) Analyst
2 18 (23.68%) Project Manager
3 16 (21.05%) Architect
4 12 (15.79%) Change Analyst
5 10 (13.16%) Designer
6 8 (10.53%) Service Analyst
6 8 (10.53%) Service Manager
7 7 (9.21%) Service Desk Analyst
7 7 (9.21%) Agile Project Manager
8 4 (5.26%) Service Design Architect
8 4 (5.26%) Support Engineer
9 3 (3.95%) Development Manager
9 3 (3.95%) Consultant
9 3 (3.95%) Services Delivery Manager
9 3 (3.95%) Software Development Manager
9 3 (3.95%) Development Project Manager
9 3 (3.95%) Delivery Manager
9 3 (3.95%) Service Desk Manager
9 3 (3.95%) Software Project Manager
9 3 (3.95%) Software Development Project Manager
Libraries, Frameworks & Software Standards
1 1 (1.32%) ODBC
1 1 (1.32%) Middleware
Miscellaneous
1 6 (7.89%) Blackberry
2 3 (3.95%) Management Information System
2 3 (3.95%) CMDB
2 3 (3.95%) Analytical Skills
3 1 (1.32%) Statistics
3 1 (1.32%) Taxonomies
Operating Systems
1 13 (17.11%) Windows
2 6 (7.89%) Windows 7
3 5 (6.58%) Windows XP
4 4 (5.26%) Linux
4 4 (5.26%) UNIX
5 3 (3.95%) Windows Server 2003
5 3 (3.95%) Windows Server 2008
6 1 (1.32%) Apple iOS
Processes & Methodologies
1 75 (98.68%) Service Management
2 51 (67.11%) ITIL
3 27 (35.53%) Service Delivery
4 21 (27.63%) Change Management
5 18 (23.68%) Agile Software Development
6 16 (21.05%) Project Management
7 14 (18.42%) DSDM
7 14 (18.42%) ITIL V3
8 11 (14.47%) Matrix Management
8 11 (14.47%) Time Management
9 10 (13.16%) E-Commerce
9 10 (13.16%) Supplier Management
10 5 (6.58%) PRINCE2
10 5 (6.58%) Continuous Improvement
11 4 (5.26%) Problem Management
11 4 (5.26%) Workflow
11 4 (5.26%) Migration
11 4 (5.26%) Workflow Management
11 4 (5.26%) Coaching
12 3 (3.95%) Line Management
Programming Languages
1 1 (1.32%) C
1 1 (1.32%) SQL
Qualifications
1 16 (21.05%) ITIL Certification
2 15 (19.74%) ITIL Foundation Certificate
3 4 (5.26%) Degree
4 2 (2.63%) MCP
4 2 (2.63%) Microsoft Certification
Quality Assurance & Compliance
1 8 (10.53%) SLA
2 3 (3.95%) COBIT
System Software
1 10 (13.16%) Active Directory
2 5 (6.58%) XenApp
3 2 (2.63%) VMware Infrastructure
Systems Management
1 5 (6.58%) Norton AntiVirus
2 3 (3.95%) SCOM
2 3 (3.95%) Symantec Enterprise Vault
3 2 (2.63%) SCCM
Vendors
1 11 (14.47%) Microsoft
2 8 (10.53%) Symantec
2 8 (10.53%) ServiceNow
3 5 (6.58%) CheckPoint
3 5 (6.58%) Citrix
4 3 (3.95%) IBM
4 3 (3.95%) Google
4 3 (3.95%) FrontRange
4 3 (3.95%) Postini
5 2 (2.63%) VMware
5 2 (2.63%) Huawei
6 1 (1.32%) Remedy
6 1 (1.32%) BMC
6 1 (1.32%) Apple
6 1 (1.32%) HP