The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 158 150 139
Rank change year-on-year
-8 -11
Permanent jobs citing ITSM 22 26 24
As % of all permanent IT jobs located in Leeds 0.66% 0.80% 0.82%
As % of the Processes & Methodologies category 0.74% 0.97% 0.99%
Number of salaries quoted 14 16 19
Average salary £27,500 £50,000 £45,000
Average salary % change year-on-year
-45.00% +11.11%
90% offered a salary of more than £26,000 £42,500 £31,700
10% offered a salary of more than £45,700 £50,553 £53,000
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2954 2688 2421
As % of all permanent IT jobs located in Leeds 88.36% 82.84% 82.35%
Number of salaries quoted 2320 2069 2061
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 24 December 2014.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 49 (83.05%) Service Management
2 37 (62.71%) ITIL
3 22 (37.29%) Active Directory
4 19 (32.20%) Windows
5 16 (27.12%) MS Exchange
5 16 (27.12%) Microsoft
5 16 (27.12%) Service Delivery
6 15 (25.42%) Finance
7 12 (20.34%) Blackberry
7 12 (20.34%) Blackberry Enterprise Server
7 12 (20.34%) Change Management
8 11 (18.64%) MS Excel
9 10 (16.95%) ITIL Certification
9 10 (16.95%) Symantec
9 10 (16.95%) Project Management
9 10 (16.95%) Supplier Management
9 10 (16.95%) Problem Management
10 9 (15.25%) SLA
10 9 (15.25%) Matrix Management
11 8 (13.56%) MS Office
11 8 (13.56%) DSDM
11 8 (13.56%) Workflow
11 8 (13.56%) Agile Software Development
11 8 (13.56%) Time Management
11 8 (13.56%) Exchange Server 2013
11 8 (13.56%) ITIL Foundation Certificate
12 7 (11.86%) UNIX
12 7 (11.86%) Linux
12 7 (11.86%) SharePoint
12 7 (11.86%) Internet

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (27.12%) MS Exchange
2 12 (20.34%) Blackberry Enterprise Server
3 8 (13.56%) Exchange Server 2013
4 7 (11.86%) Exchange Server 2007
4 7 (11.86%) SharePoint
5 4 (6.78%) Lync
5 4 (6.78%) Exchange Server 2010
6 1 (1.69%) Apache
6 1 (1.69%) WebSphere
Applications
1 11 (18.64%) MS Excel
2 8 (13.56%) MS Office
3 2 (3.39%) MS Visio
4 1 (1.69%) MS PowerPoint
Cloud Services
1 4 (6.78%) Google Apps
Communications & Networking
1 7 (11.86%) Internet
2 6 (10.17%) Asterisk PBX
2 6 (10.17%) SMS
2 6 (10.17%) VoIP
2 6 (10.17%) POP3
2 6 (10.17%) FTP
2 6 (10.17%) DNS
3 4 (6.78%) S/MIME
3 4 (6.78%) Unified Communications
Database & Business Intelligence
1 6 (10.17%) SQL Server
1 6 (10.17%) SQL Server 2008
2 3 (5.08%) MySQL
3 1 (1.69%) DB2
Development Applications
1 4 (6.78%) Visual Studio
General
1 15 (25.42%) Finance
2 4 (6.78%) Retail
3 3 (5.08%) Telecoms
4 2 (3.39%) Law
Job Titles
1 13 (22.03%) Analyst
2 10 (16.95%) Service Manager
3 9 (15.25%) Service Analyst
4 8 (13.56%) Project Manager
4 8 (13.56%) Service Desk Analyst
5 6 (10.17%) Coordinator
5 6 (10.17%) Support Engineer
6 4 (6.78%) Change Analyst
7 3 (5.08%) Support Team Leader
7 3 (5.08%) Team Leader
7 3 (5.08%) 3rd Line Support
7 3 (5.08%) Service Desk Manager
8 2 (3.39%) 3rd Line Support Engineer
8 2 (3.39%) Service Transition Manager
8 2 (3.39%) Service Design Manager
8 2 (3.39%) Administrator
8 2 (3.39%) Infrastructure Engineer
8 2 (3.39%) Services Delivery Manager
8 2 (3.39%) Consultant
8 2 (3.39%) Problem Manager
Libraries, Frameworks & Software Standards
1 4 (6.78%) XML
2 1 (1.69%) ODBC
2 1 (1.69%) Middleware
Miscellaneous
1 12 (20.34%) Blackberry
2 5 (8.47%) Management Information System
3 4 (6.78%) NHS
4 2 (3.39%) CMDB
4 2 (3.39%) Analytical Skills
5 1 (1.69%) Statistics
5 1 (1.69%) Taxonomies
Operating Systems
1 19 (32.20%) Windows
2 7 (11.86%) Linux
2 7 (11.86%) UNIX
3 6 (10.17%) Windows 7
3 6 (10.17%) Windows XP
4 4 (6.78%) Windows Server 2003
4 4 (6.78%) Windows Server 2008
Processes & Methodologies
1 49 (83.05%) Service Management
2 37 (62.71%) ITIL
3 16 (27.12%) Service Delivery
4 12 (20.34%) Change Management
5 10 (16.95%) Project Management
5 10 (16.95%) Supplier Management
5 10 (16.95%) Problem Management
6 9 (15.25%) Matrix Management
7 8 (13.56%) Time Management
7 8 (13.56%) Agile Software Development
7 8 (13.56%) Workflow
7 8 (13.56%) DSDM
8 7 (11.86%) Stakeholder Management
9 4 (6.78%) E-Commerce
9 4 (6.78%) Migration
9 4 (6.78%) Release Management
9 4 (6.78%) Root Cause Analysis
10 3 (5.08%) Coaching
10 3 (5.08%) Continuous Improvement
10 3 (5.08%) Incident Management
Programming Languages
1 5 (8.47%) PowerShell
2 4 (6.78%) VB
2 4 (6.78%) C#
3 1 (1.69%) SQL
Qualifications
1 10 (16.95%) ITIL Certification
2 8 (13.56%) ITIL Foundation Certificate
3 2 (3.39%) Degree
3 2 (3.39%) MCP
3 2 (3.39%) Microsoft Certification
Quality Assurance & Compliance
1 9 (15.25%) SLA
2 6 (10.17%) Sarbanes-Oxley
3 2 (3.39%) COBIT
4 1 (1.69%) QA
System Software
1 22 (37.29%) Active Directory
2 6 (10.17%) XenApp
3 2 (3.39%) VMware Infrastructure
Systems Management
1 6 (10.17%) Norton AntiVirus
2 4 (6.78%) SCOM
2 4 (6.78%) Symantec Enterprise Vault
3 2 (3.39%) SCCM
Vendors
1 16 (27.12%) Microsoft
2 10 (16.95%) Symantec
3 6 (10.17%) Citrix
3 6 (10.17%) CheckPoint
3 6 (10.17%) ServiceNow
4 4 (6.78%) Google
4 4 (6.78%) Postini
5 3 (5.08%) IBM
6 2 (3.39%) FrontRange
6 2 (3.39%) Huawei
6 2 (3.39%) VMware
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 2 days ago
Rawdon, Leeds
EMIS
Salary: Up to £26,000 per year plus excellent benefits
Posted: 24 days ago