The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 159 156 143
Rank change year-on-year
-3 -13
Permanent jobs citing ITSM 11 27 5
As % of all permanent IT jobs located in Leeds 0.34% 0.74% 0.19%
As % of the Processes & Methodologies category 0.39% 0.86% 0.23%
Number of salaries quoted 10 24 5
Average salary £45,000 £46,250 £45,000
Average salary % change year-on-year
-2.70% +2.77%
90% offered a salary of more than £40,750 £41,500 £30,000
10% offered a salary of more than £50,250 £50,000 £48,000
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2848 3149 2183
As % of all permanent IT jobs located in Leeds 87.01% 86.34% 82.75%
Number of salaries quoted 2210 2544 1735
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 22 May 2015.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 22 May 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (72.73%) Service Management
2 46 (69.70%) ITIL
3 23 (34.85%) Active Directory
3 23 (34.85%) Change Management
4 22 (33.33%) Finance
5 20 (30.30%) Windows
6 18 (27.27%) Blackberry
7 16 (24.24%) Stakeholder Management
7 16 (24.24%) MS Exchange
8 14 (21.21%) Microsoft
8 14 (21.21%) Project Management
9 12 (18.18%) MS Excel
9 12 (18.18%) Problem Management
9 12 (18.18%) Matrix Management
10 11 (16.67%) Exchange Server 2007
10 11 (16.67%) Sarbanes-Oxley
10 11 (16.67%) Workflow
11 10 (15.15%) Agile Software Development
12 8 (12.12%) Management Information System
12 8 (12.12%) Service Delivery
12 8 (12.12%) Supplier Management
12 8 (12.12%) Incident Management
13 7 (10.61%) Time Management
13 7 (10.61%) PowerShell
13 7 (10.61%) Exchange Server 2013
13 7 (10.61%) Retail
13 7 (10.61%) SharePoint
13 7 (10.61%) Windows XP
13 7 (10.61%) Blackberry Enterprise Server
13 7 (10.61%) NHS

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 22 May 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (24.24%) MS Exchange
2 11 (16.67%) Exchange Server 2007
3 7 (10.61%) Exchange Server 2013
3 7 (10.61%) SharePoint
3 7 (10.61%) Blackberry Enterprise Server
Applications
1 12 (18.18%) MS Excel
2 7 (10.61%) MS Office
Communications & Networking
1 5 (7.58%) FTP
2 2 (3.03%) Extranet
3 1 (1.52%) Internet
3 1 (1.52%) DNS
3 1 (1.52%) SMS
3 1 (1.52%) VoIP
3 1 (1.52%) POP3
3 1 (1.52%) Asterisk PBX
Database & Business Intelligence
1 5 (7.58%) SQL Server 2008
1 5 (7.58%) SQL Server
Development Applications
1 7 (10.61%) Visual Studio
General
1 22 (33.33%) Finance
2 7 (10.61%) Retail
3 1 (1.52%) Legal
3 1 (1.52%) Telecoms
Job Titles
1 18 (27.27%) Service Manager
2 13 (19.70%) Coordinator
3 10 (15.15%) Transition Manager
3 10 (15.15%) Service Transition Manager
3 10 (15.15%) Service Design Manager
4 9 (13.64%) Project Manager
5 8 (12.12%) Analyst
6 6 (9.09%) IT Services Manager
7 5 (7.58%) Service Desk Analyst
7 5 (7.58%) IT Project Manager
7 5 (7.58%) Service Analyst
8 4 (6.06%) Product Manager
8 4 (6.06%) Delivery Manager
9 3 (4.55%) Team Leader
9 3 (4.55%) Administrator
9 3 (4.55%) Systems Administrator
9 3 (4.55%) 1st Line Support
9 3 (4.55%) Business Analyst
10 2 (3.03%) Senior Service Manager
10 2 (3.03%) Incident Manager
Libraries, Frameworks & Software Standards
1 7 (10.61%) XML
Miscellaneous
1 18 (27.27%) Blackberry
2 8 (12.12%) Management Information System
3 7 (10.61%) NHS
4 2 (3.03%) E-Learning
Operating Systems
1 20 (30.30%) Windows
2 7 (10.61%) Windows XP
3 5 (7.58%) Windows 7
4 2 (3.03%) Apple iOS
5 1 (1.52%) UNIX
5 1 (1.52%) Linux
Processes & Methodologies
1 48 (72.73%) Service Management
2 46 (69.70%) ITIL
3 23 (34.85%) Change Management
4 16 (24.24%) Stakeholder Management
5 14 (21.21%) Project Management
6 12 (18.18%) Problem Management
6 12 (18.18%) Matrix Management
7 11 (16.67%) Workflow
8 10 (15.15%) Agile Software Development
9 8 (12.12%) Service Delivery
9 8 (12.12%) Supplier Management
9 8 (12.12%) Incident Management
10 7 (10.61%) Time Management
11 5 (7.58%) Waterfall
11 5 (7.58%) Software Delivery
11 5 (7.58%) DSDM
12 3 (4.55%) ITIL V3
13 2 (3.03%) Document Management
13 2 (3.03%) Disaster Recovery
13 2 (3.03%) PRINCE2
Programming Languages
1 7 (10.61%) PowerShell
1 7 (10.61%) C#
1 7 (10.61%) VB
Qualifications
1 5 (7.58%) ITIL Foundation Certificate
1 5 (7.58%) ITIL Certification
2 2 (3.03%) PRINCE2 Certification
3 1 (1.52%) Microsoft Certification
3 1 (1.52%) MCP
3 1 (1.52%) MCDST
3 1 (1.52%) Degree
Quality Assurance & Compliance
1 11 (16.67%) Sarbanes-Oxley
2 6 (9.09%) SLA
3 2 (3.03%) ISO/IEC 27001
System Software
1 23 (34.85%) Active Directory
2 5 (7.58%) XenApp
Systems Management
1 5 (7.58%) Norton AntiVirus
Vendors
1 14 (21.21%) Microsoft
2 5 (7.58%) Citrix
2 5 (7.58%) CheckPoint
2 5 (7.58%) Symantec
3 2 (3.03%) SAP