The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 144 160 149
Rank change year-on-year
+16 -11
Permanent jobs citing ITSM 30 22 5
As % of all permanent IT jobs located in Leeds 0.85% 0.59% 0.18%
As % of the Processes & Methodologies category 0.97% 0.69% 0.22%
Number of salaries quoted 25 18 5
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £21,100 £41,750 £30,000
10% offered a salary of more than £52,300 £50,000 £48,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3106 3192 2292
As % of all permanent IT jobs located in Leeds 88.04% 85.92% 82.74%
Number of salaries quoted 2414 2548 1828
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 27 April 2015.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 27 April 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 51 (73.91%) Service Management
2 48 (69.57%) ITIL
3 25 (36.23%) Active Directory
4 22 (31.88%) Windows
4 22 (31.88%) Finance
5 21 (30.43%) Change Management
6 19 (27.54%) Blackberry
7 18 (26.09%) MS Exchange
8 16 (23.19%) Stakeholder Management
8 16 (23.19%) Microsoft
9 14 (20.29%) MS Excel
9 14 (20.29%) Problem Management
10 12 (17.39%) Project Management
10 12 (17.39%) Exchange Server 2007
10 12 (17.39%) Matrix Management
11 11 (15.94%) Workflow
11 11 (15.94%) Sarbanes-Oxley
12 10 (14.49%) Agile Software Development
13 9 (13.04%) Blackberry Enterprise Server
14 8 (11.59%) Windows XP
14 8 (11.59%) SLA
14 8 (11.59%) MS Office
14 8 (11.59%) Service Delivery
14 8 (11.59%) Management Information System
14 8 (11.59%) Exchange Server 2013
14 8 (11.59%) Supplier Management
14 8 (11.59%) Incident Management
14 8 (11.59%) PowerShell
15 7 (10.14%) Time Management
15 7 (10.14%) Retail

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 27 April 2015, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 18 (26.09%) MS Exchange
2 12 (17.39%) Exchange Server 2007
3 9 (13.04%) Blackberry Enterprise Server
4 8 (11.59%) Exchange Server 2013
5 7 (10.14%) SharePoint
6 1 (1.45%) Lync
6 1 (1.45%) Exchange Server 2010
Applications
1 14 (20.29%) MS Excel
2 8 (11.59%) MS Office
Cloud Services
1 1 (1.45%) Google Apps
Communications & Networking
1 6 (8.70%) FTP
2 3 (4.35%) DNS
2 3 (4.35%) SMS
2 3 (4.35%) VoIP
2 3 (4.35%) POP3
2 3 (4.35%) Internet
2 3 (4.35%) Asterisk PBX
3 2 (2.90%) Extranet
4 1 (1.45%) Unified Communications
4 1 (1.45%) S/MIME
Database & Business Intelligence
1 6 (8.70%) SQL Server
1 6 (8.70%) SQL Server 2008
Development Applications
1 7 (10.14%) Visual Studio
General
1 22 (31.88%) Finance
2 7 (10.14%) Retail
3 3 (4.35%) Telecoms
4 1 (1.45%) Legal
Job Titles
1 18 (26.09%) Service Manager
2 13 (18.84%) Coordinator
3 10 (14.49%) Transition Manager
3 10 (14.49%) Service Transition Manager
3 10 (14.49%) Service Design Manager
4 9 (13.04%) Analyst
5 7 (10.14%) Project Manager
6 6 (8.70%) Service Analyst
6 6 (8.70%) Service Desk Analyst
6 6 (8.70%) IT Services Manager
7 5 (7.25%) Team Leader
7 5 (7.25%) IT Project Manager
8 4 (5.80%) Product Manager
8 4 (5.80%) Delivery Manager
9 3 (4.35%) Support Team Leader
9 3 (4.35%) Administrator
9 3 (4.35%) 1st Line Support
9 3 (4.35%) Support Engineer
9 3 (4.35%) 3rd Line Support
9 3 (4.35%) Systems Administrator
Libraries, Frameworks & Software Standards
1 7 (10.14%) XML
Miscellaneous
1 19 (27.54%) Blackberry
2 8 (11.59%) Management Information System
3 7 (10.14%) NHS
4 2 (2.90%) E-Learning
Operating Systems
1 22 (31.88%) Windows
2 8 (11.59%) Windows XP
3 6 (8.70%) Windows 7
4 3 (4.35%) UNIX
4 3 (4.35%) Linux
5 2 (2.90%) Apple iOS
6 1 (1.45%) Windows Server 2003
6 1 (1.45%) Windows Server 2008
Processes & Methodologies
1 51 (73.91%) Service Management
2 48 (69.57%) ITIL
3 21 (30.43%) Change Management
4 16 (23.19%) Stakeholder Management
5 14 (20.29%) Problem Management
6 12 (17.39%) Matrix Management
6 12 (17.39%) Project Management
7 11 (15.94%) Workflow
8 10 (14.49%) Agile Software Development
9 8 (11.59%) Supplier Management
9 8 (11.59%) Incident Management
9 8 (11.59%) Service Delivery
10 7 (10.14%) Time Management
11 5 (7.25%) Software Delivery
11 5 (7.25%) Waterfall
11 5 (7.25%) DSDM
12 3 (4.35%) Release Management
12 3 (4.35%) ITIL V3
13 2 (2.90%) Document Management
13 2 (2.90%) Disaster Recovery
Programming Languages
1 8 (11.59%) PowerShell
2 7 (10.14%) C#
2 7 (10.14%) VB
Qualifications
1 6 (8.70%) ITIL Foundation Certificate
2 4 (5.80%) ITIL Certification
3 1 (1.45%) MCDST
3 1 (1.45%) Degree
3 1 (1.45%) MCP
3 1 (1.45%) Microsoft Certification
Quality Assurance & Compliance
1 11 (15.94%) Sarbanes-Oxley
2 8 (11.59%) SLA
3 2 (2.90%) ISO/IEC 27001
4 1 (1.45%) QA
System Software
1 25 (36.23%) Active Directory
2 6 (8.70%) XenApp
Systems Management
1 6 (8.70%) Norton AntiVirus
2 1 (1.45%) SCOM
2 1 (1.45%) Symantec Enterprise Vault
Vendors
1 16 (23.19%) Microsoft
2 7 (10.14%) Symantec
3 6 (8.70%) Citrix
3 6 (8.70%) CheckPoint
4 1 (1.45%) Google
4 1 (1.45%) Postini