The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 145 176 152
Rank change year-on-year
+31 -24
Permanent jobs citing ITSM 16 12 48
As % of all permanent IT jobs located in Leeds 0.58% 0.34% 1.31%
As % of the Processes & Methodologies category 0.65% 0.38% 1.48%
Number of salaries quoted 14 10 33
Median salary £46,250 £46,500 £45,000
Median salary % change year-on-year
-0.53% +3.33%
90% offered a salary of more than £35,000 £43,300 £26,000
10% offered a salary of more than £101,250 £49,100 £50,000
UK excluding London median salary £42,632 £42,500 £43,500
% change year-on-year
+0.31% -2.29%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2477 3188 3248
As % of all permanent IT jobs located in Leeds 90.40% 91.06% 88.48%
Number of salaries quoted 2092 2493 2546
Median salary £45,000 £45,000 £41,500
Median salary % change year-on-year
- +8.43%
90% offered a salary of more than £30,000 £31,000 £30,000
10% offered a salary of more than £65,000 £58,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 27 July 2016.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 27 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for ITSM.

1 25 (89.29%) Service Management
2 18 (64.29%) ITIL
3 13 (46.43%) Finance
4 10 (35.71%) Incident Management
5 9 (32.14%) Active Directory
6 8 (28.57%) Service Delivery
7 7 (25.00%) Windows
8 6 (21.43%) Change Management
8 6 (21.43%) Problem Management
8 6 (21.43%) Agile Software Development
9 5 (17.86%) Project Management
9 5 (17.86%) Microsoft
10 4 (14.29%) MS Exchange
10 4 (14.29%) MS Excel
10 4 (14.29%) Stakeholder Management
10 4 (14.29%) VMware
10 4 (14.29%) Supplier Management
10 4 (14.29%) VMware Infrastructure
11 3 (10.71%) Cloud Computing
11 3 (10.71%) Retail
11 3 (10.71%) Windows Server
11 3 (10.71%) Management Information System
11 3 (10.71%) SAN
11 3 (10.71%) SQL
11 3 (10.71%) SQL Server
11 3 (10.71%) SLA
12 2 (7.14%) Cisco
12 2 (7.14%) Unix
12 2 (7.14%) Citrix
12 2 (7.14%) LAN

ITSM
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) MS Exchange
2 2 (7.14%) OpenStack
3 1 (3.57%) SharePoint
3 1 (3.57%) SharePoint 2010
3 1 (3.57%) SharePoint 2013
Applications
1 4 (14.29%) MS Excel
2 2 (7.14%) MS Office
3 1 (3.57%) MS Project
3 1 (3.57%) MS Visio
Cloud Services
1 3 (10.71%) Cloud Computing
2 2 (7.14%) IaaS
2 2 (7.14%) PaaS
3 1 (3.57%) SaaS
Communications & Networking
1 3 (10.71%) SAN
2 2 (7.14%) HTTP
2 2 (7.14%) Internet
2 2 (7.14%) LAN
2 2 (7.14%) NAS
2 2 (7.14%) TCP/IP
2 2 (7.14%) WAN
2 2 (7.14%) Wireless
3 1 (3.57%) Intranet
3 1 (3.57%) VoIP
Database & Business Intelligence
1 3 (10.71%) SQL Server
2 2 (7.14%) Apache Cassandra
2 2 (7.14%) Data Warehouse
2 2 (7.14%) Informix
2 2 (7.14%) Riak
3 1 (3.57%) QlikView
General
1 13 (46.43%) Finance
2 3 (10.71%) Retail
3 2 (7.14%) Advertising
4 1 (3.57%) Telecoms
Job Titles
1 8 (28.57%) Analyst
2 5 (17.86%) Project Manager
2 5 (17.86%) Service Analyst
3 4 (14.29%) Security Specialist
3 4 (14.29%) Senior Manager
4 3 (10.71%) IT Manager
4 3 (10.71%) Senior Project Manager
5 2 (7.14%) Developer
5 2 (7.14%) Head of Infrastructure
5 2 (7.14%) Incident Analyst
5 2 (7.14%) IT Analyst
5 2 (7.14%) IT Services Manager
5 2 (7.14%) Service Management Analyst
5 2 (7.14%) Service Manager
6 1 (3.57%) 3rd Line Engineer
6 1 (3.57%) 3rd Line Infrastructure Engineer
6 1 (3.57%) Infrastructure Delivery Manager
6 1 (3.57%) Infrastructure Services Manager
6 1 (3.57%) Infrastructure Services Project Manager
6 1 (3.57%) ITIL Change Analyst
Libraries, Frameworks & Software Standards
1 2 (7.14%) CSS
1 2 (7.14%) HTML
1 2 (7.14%) Middleware
2 1 (3.57%) jQuery
Miscellaneous
1 3 (10.71%) Management Information System
2 2 (7.14%) Analytical Skills
2 2 (7.14%) Computer Science
2 2 (7.14%) Data Centre
2 2 (7.14%) Mathematics
2 2 (7.14%) Virtual Team
3 1 (3.57%) CMDB
3 1 (3.57%) NHS
Operating Systems
1 7 (25.00%) Windows
2 3 (10.71%) Windows Server
3 2 (7.14%) Linux
3 2 (7.14%) Unix
3 2 (7.14%) Windows 7
3 2 (7.14%) Windows 8
3 2 (7.14%) Windows XP
4 1 (3.57%) Windows 10
4 1 (3.57%) Windows Server 2008
4 1 (3.57%) Windows Server 2012
4 1 (3.57%) Windows Vista
Processes & Methodologies
1 25 (89.29%) Service Management
2 18 (64.29%) ITIL
3 10 (35.71%) Incident Management
4 8 (28.57%) Service Delivery
5 6 (21.43%) Agile Software Development
5 6 (21.43%) Change Management
5 6 (21.43%) Problem Management
6 5 (17.86%) Project Management
7 4 (14.29%) Stakeholder Management
7 4 (14.29%) Supplier Management
8 2 (7.14%) Business Intelligence
8 2 (7.14%) Data Management
8 2 (7.14%) DevOps
8 2 (7.14%) High Availability
8 2 (7.14%) Knowledge Management
8 2 (7.14%) Matrix Management
8 2 (7.14%) Open Source
8 2 (7.14%) Product Management
8 2 (7.14%) Service Desk Management
8 2 (7.14%) SIEM
Programming Languages
1 3 (10.71%) SQL
2 2 (7.14%) JavaScript
2 2 (7.14%) T-SQL
Qualifications
1 2 (7.14%) ITIL Certification
2 1 (3.57%) ITIL Foundation Certificate
2 1 (3.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 9 (32.14%) Active Directory
2 4 (14.29%) VMware Infrastructure
3 2 (7.14%) Docker
4 1 (3.57%) Hyper-V
4 1 (3.57%) XenApp
4 1 (3.57%) XenDesktop
Systems Management
1 1 (3.57%) DameWare
1 1 (3.57%) SCCM
1 1 (3.57%) ServiceCenter
Vendors
1 5 (17.86%) Microsoft
2 4 (14.29%) VMware
3 2 (7.14%) Cisco
3 2 (7.14%) Citrix
3 2 (7.14%) Oracle
3 2 (7.14%) ServiceNow
4 1 (3.57%) HP
4 1 (3.57%) NetApp
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