The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 128 130 122
Rank change year-on-year
+2 -8
Permanent jobs citing ITSM 54 25 32
As % of all permanent IT jobs located in Leeds 1.45% 0.94% 1.16%
As % of the Processes & Methodologies category 1.72% 1.12% 1.42%
Number of salaries quoted 34 17 25
Average salary £37,500 £40,000 £25,000
Average salary % change year-on-year
-6.25% +60.00%
90% offered a salary of more than £19,700 £31,500 £24,400
10% offered a salary of more than £45,000 £52,800 £45,000
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3141 2238 2250
As % of all permanent IT jobs located in Leeds 84.32% 84.26% 81.26%
Number of salaries quoted 2400 1709 1858
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £29,000 £28,000 £26,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leeds

ITSM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leeds region.

ITSM Salary Trend in Leeds

ITSM
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing ITSM across the Leeds region over the 3 months to 20 August 2014.

ITSM Salary Histogram in Leeds

ITSM
Top 30 Related IT Skills in Leeds

For the 6 months to 20 August 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 79 (96.34%) Service Management
2 52 (63.41%) ITIL
3 32 (39.02%) Service Delivery
4 22 (26.83%) Agile Software Development
5 21 (25.61%) Change Management
6 20 (24.39%) Project Management
7 18 (21.95%) DSDM
8 16 (19.51%) ITIL Certification
8 16 (19.51%) Finance
9 14 (17.07%) ITIL V3
9 14 (17.07%) ITIL Foundation Certificate
10 13 (15.85%) Windows
11 11 (13.41%) Matrix Management
11 11 (13.41%) Time Management
11 11 (13.41%) ServiceNow
12 10 (12.20%) E-Commerce
12 10 (12.20%) Microsoft
13 9 (10.98%) PRINCE2
13 9 (10.98%) Active Directory
13 9 (10.98%) Blackberry Enterprise Server
13 9 (10.98%) Supplier Management
14 7 (8.54%) Scrum
14 7 (8.54%) Symantec
14 7 (8.54%) MS Office
14 7 (8.54%) SLA
14 7 (8.54%) MS Exchange
15 6 (7.32%) Windows 7
16 5 (6.10%) Migration
16 5 (6.10%) MS Excel
16 5 (6.10%) Blackberry

ITSM
Top Related IT Skills in Leeds by Category

For the 6 months to 20 August 2014, IT jobs across the Leeds region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.98%) Blackberry Enterprise Server
2 7 (8.54%) MS Exchange
3 3 (3.66%) Lync
3 3 (3.66%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2013
3 3 (3.66%) SharePoint
4 1 (1.22%) Apache
4 1 (1.22%) WebSphere
Applications
1 7 (8.54%) MS Office
2 5 (6.10%) MS Excel
3 2 (2.44%) MS Visio
4 1 (1.22%) MS PowerPoint
Business Applications
1 2 (2.44%) Remedy ITSM
Cloud Services
1 3 (3.66%) Google Apps
Communications & Networking
1 4 (4.88%) FTP
1 4 (4.88%) Internet
2 3 (3.66%) Asterisk PBX
2 3 (3.66%) Unified Communications
2 3 (3.66%) DNS
2 3 (3.66%) S/MIME
2 3 (3.66%) SMS
2 3 (3.66%) VoIP
2 3 (3.66%) POP3
3 1 (1.22%) LDAP
Database & Business Intelligence
1 4 (4.88%) SQL Server
1 4 (4.88%) SQL Server 2008
2 3 (3.66%) MySQL
3 1 (1.22%) DB2
General
1 16 (19.51%) Finance
2 3 (3.66%) Law
3 2 (2.44%) Legal
Job Titles
1 22 (26.83%) Project Manager
2 21 (25.61%) Analyst
3 16 (19.51%) Architect
4 12 (14.63%) Change Analyst
5 11 (13.41%) Agile Project Manager
6 10 (12.20%) Designer
7 8 (9.76%) Service Manager
8 7 (8.54%) Service Analyst
8 7 (8.54%) Development Manager
8 7 (8.54%) Development Project Manager
8 7 (8.54%) Software Project Manager
8 7 (8.54%) Software Development Project Manager
8 7 (8.54%) Software Manager
8 7 (8.54%) Agile Development Manager
8 7 (8.54%) Software Development Manager
9 6 (7.32%) Service Desk Analyst
10 4 (4.88%) Consultant
10 4 (4.88%) Support Engineer
10 4 (4.88%) Service Design Architect
11 3 (3.66%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (1.22%) HTML
1 1 (1.22%) SOAP
1 1 (1.22%) Web Services
1 1 (1.22%) XML
1 1 (1.22%) ODBC
1 1 (1.22%) Middleware
1 1 (1.22%) Ajax
Miscellaneous
1 5 (6.10%) Blackberry
2 4 (4.88%) CMDB
3 3 (3.66%) Management Information System
4 1 (1.22%) Statistics
4 1 (1.22%) Taxonomies
Operating Systems
1 13 (15.85%) Windows
2 6 (7.32%) Windows 7
3 4 (4.88%) UNIX
3 4 (4.88%) Linux
3 4 (4.88%) Windows XP
4 3 (3.66%) Windows Server 2003
4 3 (3.66%) Windows Server 2008
5 1 (1.22%) Apple iOS
Processes & Methodologies
1 79 (96.34%) Service Management
2 52 (63.41%) ITIL
3 32 (39.02%) Service Delivery
4 22 (26.83%) Agile Software Development
5 21 (25.61%) Change Management
6 20 (24.39%) Project Management
7 18 (21.95%) DSDM
8 14 (17.07%) ITIL V3
9 11 (13.41%) Matrix Management
9 11 (13.41%) Time Management
10 10 (12.20%) E-Commerce
11 9 (10.98%) PRINCE2
11 9 (10.98%) Supplier Management
12 7 (8.54%) Scrum
13 5 (6.10%) Migration
13 5 (6.10%) Continuous Improvement
14 4 (4.88%) Portfolio Management
14 4 (4.88%) Workflow Management
14 4 (4.88%) Test Strategy
14 4 (4.88%) Performance Management
Programming Languages
1 2 (2.44%) C
2 1 (1.22%) JavaScript
2 1 (1.22%) SQL
Qualifications
1 16 (19.51%) ITIL Certification
2 14 (17.07%) ITIL Foundation Certificate
3 4 (4.88%) Degree
4 2 (2.44%) MCP
4 2 (2.44%) Microsoft Certification
Quality Assurance & Compliance
1 7 (8.54%) SLA
2 4 (4.88%) COBIT
System Software
1 9 (10.98%) Active Directory
2 4 (4.88%) XenApp
3 2 (2.44%) VMware Infrastructure
Systems Management
1 4 (4.88%) Norton AntiVirus
2 3 (3.66%) SCOM
2 3 (3.66%) Symantec Enterprise Vault
3 2 (2.44%) SCCM
Vendors
1 11 (13.41%) ServiceNow
2 10 (12.20%) Microsoft
3 7 (8.54%) Symantec
4 4 (4.88%) CheckPoint
4 4 (4.88%) Citrix
4 4 (4.88%) FrontRange
5 3 (3.66%) Google
5 3 (3.66%) Postini
5 3 (3.66%) IBM
6 2 (2.44%) Remedy
6 2 (2.44%) VMware
6 2 (2.44%) BMC
6 2 (2.44%) HP
6 2 (2.44%) Huawei
7 1 (1.22%) Apple
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 5 days ago