The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 177 174 161
Rank change year-on-year
-3 -13
Permanent jobs requiring a 2nd Line Support Analyst 30 2 21
As % of all permanent IT jobs located in West Yorkshire 0.60% 0.056% 0.56%
As % of the Job Titles category 0.63% 0.059% 0.58%
Number of salaries quoted 27 2 21
Average salary £21,000 £21,750 £21,000
Average salary % change year-on-year
-3.44% +3.57%
90% offered a salary of more than £19,000 £21,150 £17,500
10% offered a salary of more than £23,000 £22,350 £27,000
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
2nd Line Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4796 3391 3601
As % of all permanent IT jobs located in West Yorkshire 96.60% 94.33% 96.67%
Number of salaries quoted 3765 2658 2994
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,500 £23,000
10% offered a salary of more than £52,500 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Yorkshire region.

2nd Line Support Analyst Salary Trend in West Yorkshire

2nd Line Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the West Yorkshire region over the 3 months to 21 August 2014.

2nd Line Support Analyst Salary Histogram in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -31 12 £22,500 +3.44% 2
Wakefield - 9 £20,000 -
Wetherby - 3 £22,500 -
Ossett - 3 - -
Bradford - 2 £17,500 -
Huddersfield - 1 £14,250 -
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 21 August 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 46 (82.14%) Active Directory
2 29 (51.79%) Windows
3 27 (48.21%) Microsoft
4 22 (39.29%) VMware
5 16 (28.57%) MS Office
5 16 (28.57%) SharePoint
5 16 (28.57%) MS Exchange
5 16 (28.57%) Citrix
6 15 (26.79%) MS Excel
7 13 (23.21%) Windows XP
8 12 (21.43%) DHCP
8 12 (21.43%) DNS
9 10 (17.86%) ITIL
9 10 (17.86%) Cisco
9 10 (17.86%) SCCM
9 10 (17.86%) Office 365
9 10 (17.86%) SharePoint 2013
10 9 (16.07%) Internet
10 9 (16.07%) Windows Server 2008
10 9 (16.07%) Windows 7
11 8 (14.29%) SQL
11 8 (14.29%) Windows Server 2003
11 8 (14.29%) Firewall
12 7 (12.50%) SLA
13 6 (10.71%) TCP/IP
13 6 (10.71%) Pegasus
13 6 (10.71%) Sage
13 6 (10.71%) Cisco IOS
13 6 (10.71%) SharePoint 2010
13 6 (10.71%) Root Cause Analysis

2nd Line Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 21 August 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (28.57%) SharePoint
1 16 (28.57%) MS Exchange
2 10 (17.86%) SharePoint 2013
3 6 (10.71%) SharePoint 2010
4 3 (5.36%) IIS
Applications
1 16 (28.57%) MS Office
2 15 (26.79%) MS Excel
Cloud Services
1 10 (17.86%) Office 365
Communications & Networking
1 12 (21.43%) DHCP
1 12 (21.43%) DNS
2 9 (16.07%) Internet
3 8 (14.29%) Firewall
4 6 (10.71%) Cisco IOS
4 6 (10.71%) TCP/IP
5 5 (8.93%) LAN
5 5 (8.93%) WAN
6 4 (7.14%) ADSL
6 4 (7.14%) MPLS
7 3 (5.36%) Network Security
8 1 (1.79%) VoIP
Database & Business Intelligence
1 3 (5.36%) MySQL
1 3 (5.36%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (5.36%) .NET
Miscellaneous
1 5 (8.93%) Blackberry
Operating Systems
1 29 (51.79%) Windows
2 13 (23.21%) Windows XP
3 9 (16.07%) Windows Server 2008
3 9 (16.07%) Windows 7
4 8 (14.29%) Windows Server 2003
5 3 (5.36%) Linux
5 3 (5.36%) UNIX
6 2 (3.57%) Windows Server 2012
7 1 (1.79%) Windows 2000
Processes & Methodologies
1 10 (17.86%) ITIL
2 6 (10.71%) Root Cause Analysis
3 4 (7.14%) Incident Management
4 2 (3.57%) Problem Management
4 2 (3.57%) Continuous Improvement
4 2 (3.57%) B2B
4 2 (3.57%) E-Procurement
4 2 (3.57%) Technical Analysis
Programming Languages
1 8 (14.29%) SQL
2 3 (5.36%) VB
2 3 (5.36%) PowerShell
2 3 (5.36%) Bash Shell
2 3 (5.36%) Perl
3 1 (1.79%) VB.NET
Qualifications
1 3 (5.36%) Security Cleared
Quality Assurance & Compliance
1 7 (12.50%) SLA
System Software
1 46 (82.14%) Active Directory
2 4 (7.14%) Terminal Services
Systems Management
1 10 (17.86%) SCCM
Vendors
1 27 (48.21%) Microsoft
2 22 (39.29%) VMware
3 16 (28.57%) Citrix
4 10 (17.86%) Cisco
5 6 (10.71%) Pegasus
5 6 (10.71%) Sage
6 4 (7.14%) Dell
6 4 (7.14%) WatchGuard
6 4 (7.14%) SonicWALL
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: 3 days ago