The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 205 199 182
Rank change year-on-year
-6 -17
Permanent jobs requiring a 2nd Line Support Analyst 4 5 6
As % of all permanent IT jobs located in West Yorkshire 0.080% 0.11% 0.15%
As % of the Job Titles category 0.082% 0.11% 0.16%
Number of salaries quoted 2 5 6
Average salary £23,500 £22,500 £21,000
Average salary % change year-on-year
+4.44% +7.14%
90% offered a salary of more than £22,300 £20,000 £19,500
10% offered a salary of more than £24,700 £25,200 £22,250
UK excluding London average salary £26,000 £24,000 £24,500
% change year-on-year
+8.33% -2.04%
2nd Line Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4868 4372 3789
As % of all permanent IT jobs located in West Yorkshire 97.85% 95.29% 96.58%
Number of salaries quoted 3948 3450 3118
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Yorkshire region.

2nd Line Support Analyst Salary Trend in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +2 4 £23,500 -2.08%
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 2 March 2015, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 12 (85.71%) Windows
2 9 (64.29%) Active Directory
3 8 (57.14%) VMware
4 7 (50.00%) MS Excel
4 7 (50.00%) MS Exchange
5 6 (42.86%) Citrix
5 6 (42.86%) VMware Infrastructure
6 5 (35.71%) Microsoft
7 4 (28.57%) Hyper-V
8 3 (21.43%) Windows 7
8 3 (21.43%) Windows 8
8 3 (21.43%) Firewall
8 3 (21.43%) SAN
8 3 (21.43%) SLA
8 3 (21.43%) SQL
8 3 (21.43%) ITIL
9 2 (14.29%) UNIX
9 2 (14.29%) MySQL
9 2 (14.29%) Windows XP
9 2 (14.29%) Linux
9 2 (14.29%) Perl
9 2 (14.29%) TCP/IP
9 2 (14.29%) PowerShell
9 2 (14.29%) Android
9 2 (14.29%) Windows Server 2008
9 2 (14.29%) WSUS
9 2 (14.29%) SCCM
9 2 (14.29%) Network Security
9 2 (14.29%) Security Cleared
9 2 (14.29%) Stakeholder Management

2nd Line Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 2 March 2015, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (50.00%) MS Exchange
2 1 (7.14%) IIS
Applications
1 7 (50.00%) MS Excel
2 1 (7.14%) MS Office
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 3 (21.43%) SAN
1 3 (21.43%) Firewall
2 2 (14.29%) Network Security
2 2 (14.29%) TCP/IP
3 1 (7.14%) DNS
3 1 (7.14%) DHCP
3 1 (7.14%) FTP
Database & Business Intelligence
1 2 (14.29%) MySQL
2 1 (7.14%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (7.14%) .NET
Miscellaneous
1 1 (7.14%) Statistics
Operating Systems
1 12 (85.71%) Windows
2 3 (21.43%) Windows 7
2 3 (21.43%) Windows 8
3 2 (14.29%) UNIX
3 2 (14.29%) Apple iOS
3 2 (14.29%) Linux
3 2 (14.29%) Windows XP
3 2 (14.29%) Android
3 2 (14.29%) Windows Server 2008
Processes & Methodologies
1 3 (21.43%) ITIL
2 2 (14.29%) Stakeholder Management
3 1 (7.14%) Root Cause Analysis
3 1 (7.14%) Mentoring
3 1 (7.14%) Coaching
3 1 (7.14%) B2B
3 1 (7.14%) E-Procurement
3 1 (7.14%) Workflow
Programming Languages
1 3 (21.43%) SQL
2 2 (14.29%) PowerShell
2 2 (14.29%) Bash Shell
2 2 (14.29%) Perl
3 1 (7.14%) VB
Qualifications
1 2 (14.29%) Security Cleared
2 1 (7.14%) VCP4
2 1 (7.14%) MCSE
2 1 (7.14%) MCSA
2 1 (7.14%) CCA
2 1 (7.14%) Citrix Certification
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 9 (64.29%) Active Directory
2 6 (42.86%) VMware Infrastructure
3 4 (28.57%) Hyper-V
Systems Management
1 2 (14.29%) WSUS
1 2 (14.29%) SCCM
Vendors
1 8 (57.14%) VMware
2 6 (42.86%) Citrix
3 5 (35.71%) Microsoft