The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 194 181 181
Rank change year-on-year
-13 0
Permanent jobs requiring a 2nd Line Support Analyst 27 35 21
As % of all permanent IT jobs located in West Yorkshire 0.62% 0.72% 0.48%
As % of the Job Titles category 0.64% 0.74% 0.49%
Number of salaries quoted 27 32 21
Average salary £22,500 £22,500 £22,500
90% offered a salary of more than £20,000 £21,015 £20,500
10% offered a salary of more than £26,350 £30,000 £24,600
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4220 4758 4286
As % of all permanent IT jobs located in West Yorkshire 96.59% 98.06% 97.45%
Number of salaries quoted 3555 3912 3343
Average salary £42,000 £38,000 £36,500
Average salary % change year-on-year
+10.52% +4.10%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £53,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Yorkshire region.

2nd Line Support Analyst Salary Trend in West Yorkshire

2nd Line Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the West Yorkshire region over the 3 months to 10 February 2016.

2nd Line Support Analyst Salary Histogram in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 23 £21,500 -4.44%
Wakefield +13 5 £24,000 -20.00% 1
Ossett - 3 £24,000 -
Huddersfield +9 1 £25,000 +31.57%
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 10 February 2016, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 45 (91.84%) Windows
2 37 (75.51%) Active Directory
3 31 (63.27%) Windows Server
4 28 (57.14%) Microsoft
5 27 (55.10%) MS Excel
6 25 (51.02%) ITIL
7 24 (48.98%) Windows 7
8 20 (40.82%) MS Office
9 19 (38.78%) SLA
10 15 (30.61%) Windows Server 2008
11 14 (28.57%) Windows Server 2012
11 14 (28.57%) TCP/IP
12 12 (24.49%) DNS
12 12 (24.49%) DHCP
12 12 (24.49%) Exchange Server 2013
13 10 (20.41%) MS Exchange
14 9 (18.37%) VMware
14 9 (18.37%) Time Management
14 9 (18.37%) VMware Infrastructure
15 6 (12.24%) Windows 8
16 5 (10.20%) Driving Licence
16 5 (10.20%) SQL
16 5 (10.20%) CCNA
16 5 (10.20%) Cisco Certification
17 4 (8.16%) Microsoft Certification
17 4 (8.16%) Windows Server 2003
17 4 (8.16%) LAN
17 4 (8.16%) Service Management
17 4 (8.16%) Systems Management Server (SMS)
17 4 (8.16%) MOS

2nd Line Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 10 February 2016, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (24.49%) Exchange Server 2013
2 10 (20.41%) MS Exchange
3 2 (4.08%) SharePoint
4 1 (2.04%) Exchange Server 2007
4 1 (2.04%) Exchange Server 2010
Applications
1 27 (55.10%) MS Excel
2 20 (40.82%) MS Office
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 14 (28.57%) TCP/IP
2 12 (24.49%) DHCP
2 12 (24.49%) DNS
3 4 (8.16%) LAN
4 3 (6.12%) VoIP
5 1 (2.04%) Internet
5 1 (2.04%) Skype
5 1 (2.04%) WAN
Database & Business Intelligence
1 1 (2.04%) MySQL
1 1 (2.04%) Oracle Reports
1 1 (2.04%) SQL Server
1 1 (2.04%) SQL Server 2008
1 1 (2.04%) SQL Server 2012
General
1 4 (8.16%) Legal
1 4 (8.16%) Telecoms
2 3 (6.12%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.04%) X-Windows
Miscellaneous
1 5 (10.20%) Driving Licence
2 1 (2.04%) Blackberry
2 1 (2.04%) Replication
Operating Systems
1 45 (91.84%) Windows
2 31 (63.27%) Windows Server
3 24 (48.98%) Windows 7
4 15 (30.61%) Windows Server 2008
5 14 (28.57%) Windows Server 2012
6 6 (12.24%) Windows 8
7 4 (8.16%) Windows Server 2003
8 3 (6.12%) Windows XP
9 2 (4.08%) Linux
9 2 (4.08%) Windows 10
Processes & Methodologies
1 25 (51.02%) ITIL
2 9 (18.37%) Time Management
3 4 (8.16%) Service Management
4 3 (6.12%) ITIL V3
5 2 (4.08%) ERP
5 2 (4.08%) PRINCE
5 2 (4.08%) PRINCE2
5 2 (4.08%) Project Management
6 1 (2.04%) Change Management
6 1 (2.04%) ISMS
6 1 (2.04%) Logistics
6 1 (2.04%) Security Management
6 1 (2.04%) Ticket Management
Programming Languages
1 5 (10.20%) SQL
2 1 (2.04%) PHP
Qualifications
1 5 (10.20%) CCNA
1 5 (10.20%) Cisco Certification
2 4 (8.16%) MCDST
2 4 (8.16%) Microsoft Certification
2 4 (8.16%) MOS
3 2 (4.08%) PRINCE2 Certification
4 1 (2.04%) Degree
Quality Assurance & Compliance
1 19 (38.78%) SLA
2 1 (2.04%) ISO/IEC 27001
System Software
1 37 (75.51%) Active Directory
2 9 (18.37%) VMware Infrastructure
3 3 (6.12%) Hyper-V
Systems Management
1 4 (8.16%) Systems Management Server (SMS)
2 2 (4.08%) SCCM
3 1 (2.04%) Backup Exec
3 1 (2.04%) SCOM
Vendors
1 28 (57.14%) Microsoft
2 9 (18.37%) VMware
3 3 (6.12%) Citrix
3 3 (6.12%) Oracle
4 2 (4.08%) Cisco
4 2 (4.08%) JD Edwards
5 1 (2.04%) Symantec
5 1 (2.04%) Veeam
Wakefield, West Yorkshire
Spring Technology
Salary: £14000 - £20000 per annum
Posted: 6 days ago