The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 187 172 163
Rank change year-on-year
-15 -9
Permanent jobs requiring a 2nd Line Support Analyst 25 3 16
As % of all permanent IT jobs located in West Yorkshire 0.51% 0.085% 0.46%
As % of the Job Titles category 0.53% 0.090% 0.48%
Number of salaries quoted 21 3 16
Average salary £20,000 £21,000 £20,500
Average salary % change year-on-year
-4.76% +2.43%
90% offered a salary of more than £17,500 £21,000 £17,250
10% offered a salary of more than £23,000 £22,200 £27,000
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4740 3319 3363
As % of all permanent IT jobs located in West Yorkshire 97.11% 94.05% 96.03%
Number of salaries quoted 3774 2570 2780
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Yorkshire region.

2nd Line Support Analyst Salary Trend in West Yorkshire

2nd Line Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the West Yorkshire region over the 3 months to 29 July 2014.

2nd Line Support Analyst Salary Histogram in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -35 8 £22,000 +4.76% 4
Wakefield - 6 £20,000 - 1
Wetherby - 4 £19,500 - 1
Ossett - 4 - -
Bradford - 2 £17,500 -
Huddersfield - 1 £14,250 -
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 42 (87.50%) Active Directory
2 27 (56.25%) Microsoft
3 23 (47.92%) Windows
4 19 (39.58%) VMware
5 17 (35.42%) MS Office
5 17 (35.42%) MS Exchange
5 17 (35.42%) Citrix
6 16 (33.33%) SharePoint
7 13 (27.08%) Windows XP
7 13 (27.08%) MS Excel
8 12 (25.00%) Cisco
8 12 (25.00%) DHCP
8 12 (25.00%) DNS
9 10 (20.83%) ITIL
9 10 (20.83%) SCCM
9 10 (20.83%) Office 365
9 10 (20.83%) SharePoint 2013
10 9 (18.75%) Internet
11 8 (16.67%) Windows Server 2008
11 8 (16.67%) Windows 7
12 7 (14.58%) Windows Server 2003
13 6 (12.50%) Pegasus
13 6 (12.50%) Sage
13 6 (12.50%) SharePoint 2010
13 6 (12.50%) Cisco IOS
13 6 (12.50%) Root Cause Analysis
14 5 (10.42%) WatchGuard
14 5 (10.42%) SonicWALL
14 5 (10.42%) MPLS
14 5 (10.42%) Firewall

2nd Line Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 July 2014, IT jobs across the West Yorkshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (35.42%) MS Exchange
2 16 (33.33%) SharePoint
3 10 (20.83%) SharePoint 2013
4 6 (12.50%) SharePoint 2010
5 1 (2.08%) IIS
Applications
1 17 (35.42%) MS Office
2 13 (27.08%) MS Excel
Cloud Services
1 10 (20.83%) Office 365
Communications & Networking
1 12 (25.00%) DHCP
1 12 (25.00%) DNS
2 9 (18.75%) Internet
3 6 (12.50%) Cisco IOS
4 5 (10.42%) MPLS
4 5 (10.42%) Firewall
4 5 (10.42%) ADSL
5 4 (8.33%) LAN
5 4 (8.33%) WAN
6 3 (6.25%) TCP/IP
7 1 (2.08%) VoIP
Database & Business Intelligence
1 1 (2.08%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (2.08%) .NET
Miscellaneous
1 4 (8.33%) Blackberry
2 1 (2.08%) Device Driver
Operating Systems
1 23 (47.92%) Windows
2 13 (27.08%) Windows XP
3 8 (16.67%) Windows Server 2008
3 8 (16.67%) Windows 7
4 7 (14.58%) Windows Server 2003
5 2 (4.17%) Windows Server 2012
6 1 (2.08%) Windows 2000
Processes & Methodologies
1 10 (20.83%) ITIL
2 6 (12.50%) Root Cause Analysis
3 4 (8.33%) Incident Management
4 2 (4.17%) Problem Management
4 2 (4.17%) Continuous Improvement
4 2 (4.17%) Technical Analysis
5 1 (2.08%) B2B
5 1 (2.08%) E-Procurement
Programming Languages
1 3 (6.25%) SQL
2 1 (2.08%) VB
Quality Assurance & Compliance
1 4 (8.33%) SLA
System Software
1 42 (87.50%) Active Directory
2 5 (10.42%) Terminal Services
Systems Management
1 10 (20.83%) SCCM
Vendors
1 27 (56.25%) Microsoft
2 19 (39.58%) VMware
3 17 (35.42%) Citrix
4 12 (25.00%) Cisco
5 6 (12.50%) Pegasus
5 6 (12.50%) Sage
6 5 (10.42%) WatchGuard
6 5 (10.42%) SonicWALL
6 5 (10.42%) Dell
7 1 (2.08%) Symantec
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 1 hour ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 4 days ago
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Bens
Posted: 5 days ago
Wakefield
Interquest - IQ ERP
Salary: £18000 - £22000 per annum + Benefits
Posted: 8 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 25 days ago