The statistics below represent IT jobs advertised across the West Yorkshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 176 190 163
Rank change year-on-year
+14 -27
Permanent jobs requiring a 2nd Line Support Analyst 23 16 60
As % of all permanent IT jobs located in West Yorkshire 0.59% 0.35% 1.20%
As % of the Job Titles category 0.60% 0.36% 1.23%
Number of salaries quoted 22 14 54
Median salary £23,500 £21,000 £22,250
Median salary % change year-on-year
+11.90% -5.61%
90% offered a salary of more than £17,800 £19,000 £19,500
10% offered a salary of more than £25,000 £22,850 £27,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3807 4501 4889
As % of all permanent IT jobs located in West Yorkshire 98.07% 98.00% 97.80%
Number of salaries quoted 3228 3605 3942
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Yorkshire region.

2nd Line Support Analyst Salary Trend in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +24 13 £22,500 +7.14%
Halifax - 6 £23,500 -
Bradford - 3 £25,000 -
Mirfield - 1 £24,500 -
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 25 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 30 (63.83%) Windows
2 28 (59.57%) MS Excel
3 25 (53.19%) Microsoft
3 25 (53.19%) Active Directory
4 21 (44.68%) Windows Server
5 20 (42.55%) MS Office
6 16 (34.04%) Windows 7
6 16 (34.04%) Time Management
6 16 (34.04%) Microsoft Certification
7 15 (31.91%) ITIL
8 14 (29.79%) Finance
8 14 (29.79%) Cisco
9 13 (27.66%) SLA
10 12 (25.53%) MS Exchange
11 11 (23.40%) VMware
12 10 (21.28%) MS PowerPoint
13 9 (19.15%) SCCM
13 9 (19.15%) MCSE
14 7 (14.89%) TCP/IP
15 6 (12.77%) ITIL Certification
15 6 (12.77%) SharePoint
15 6 (12.77%) Retail
15 6 (12.77%) Windows 8
16 5 (10.64%) ITIL V3
16 5 (10.64%) Windows Server 2008
17 4 (8.51%) Data Entry
17 4 (8.51%) Billing
17 4 (8.51%) Document Management
17 4 (8.51%) Logistics
17 4 (8.51%) MCDST

2nd Line Support Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.53%) MS Exchange
2 6 (12.77%) SharePoint
3 1 (2.13%) Exchange Server 2013
Applications
1 28 (59.57%) MS Excel
2 20 (42.55%) MS Office
3 10 (21.28%) MS PowerPoint
Communications & Networking
1 7 (14.89%) TCP/IP
2 4 (8.51%) DHCP
2 4 (8.51%) DNS
3 3 (6.38%) Internet
3 3 (6.38%) SAN
4 2 (4.26%) Intranet
4 2 (4.26%) LAN
4 2 (4.26%) VoIP
5 1 (2.13%) Skype
5 1 (2.13%) WAN
General
1 14 (29.79%) Finance
2 6 (12.77%) Retail
3 4 (8.51%) Back Office
3 4 (8.51%) Billing
3 4 (8.51%) Military
4 1 (2.13%) Manufacturing
4 1 (2.13%) Pharmaceutical
4 1 (2.13%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.26%) CSS
1 2 (4.26%) HTML
2 1 (2.13%) COM
Miscellaneous
1 4 (8.51%) Driving Licence
1 4 (8.51%) e-Learning
1 4 (8.51%) Management Information System
1 4 (8.51%) Mathematics
2 3 (6.38%) iSeries
2 3 (6.38%) Replication
3 2 (4.26%) Smartphone
4 1 (2.13%) Analytical Skills
4 1 (2.13%) Blackberry
4 1 (2.13%) Computer Science
Operating Systems
1 30 (63.83%) Windows
2 21 (44.68%) Windows Server
3 16 (34.04%) Windows 7
4 6 (12.77%) Windows 8
5 5 (10.64%) Windows Server 2008
6 4 (8.51%) Windows Server 2012
7 2 (4.26%) Windows 10
8 1 (2.13%) Windows Server 2003
8 1 (2.13%) Windows XP
Processes & Methodologies
1 16 (34.04%) Time Management
2 15 (31.91%) ITIL
3 5 (10.64%) ITIL V3
4 4 (8.51%) Coaching
4 4 (8.51%) CRM
4 4 (8.51%) Data Entry
4 4 (8.51%) Document Management
4 4 (8.51%) Incident Management
4 4 (8.51%) Logistics
4 4 (8.51%) Service Delivery
5 3 (6.38%) ISMS
5 3 (6.38%) Network Monitoring
5 3 (6.38%) Security Management
6 2 (4.26%) E-Commerce
6 2 (4.26%) User Acceptance Testing
Programming Languages
1 4 (8.51%) C
2 1 (2.13%) SQL
Qualifications
1 16 (34.04%) Microsoft Certification
2 9 (19.15%) MCSE
3 6 (12.77%) ITIL Certification
4 4 (8.51%) A+ Certification
4 4 (8.51%) MCDST
5 3 (6.38%) MCSA
6 1 (2.13%) Degree
6 1 (2.13%) MCITP
6 1 (2.13%) MCP
6 1 (2.13%) MCTS
Quality Assurance & Compliance
1 13 (27.66%) SLA
2 2 (4.26%) PCI DSS
System Software
1 25 (53.19%) Active Directory
2 2 (4.26%) Hyper-V
2 2 (4.26%) VMware Infrastructure
3 1 (2.13%) BitLocker
Systems Management
1 9 (19.15%) SCCM
2 3 (6.38%) Backup Exec
2 3 (6.38%) SCOM
Vendors
1 25 (53.19%) Microsoft
2 14 (29.79%) Cisco
3 11 (23.40%) VMware
4 4 (8.51%) Xerox
5 3 (6.38%) IBM
5 3 (6.38%) Symantec
5 3 (6.38%) Veeam
6 1 (2.13%) Avaya
6 1 (2.13%) Citrix