The table below looks at the statistics for the IT Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 70 82 71
Rank change year-on-year
+12 -11
Permanent jobs requiring an IT Support 11 12 2
As % of all permanent IT jobs located in Leicestershire 1.43% 1.51% 0.32%
As % of the Job Titles category 1.46% 1.56% 0.32%
Number of salaries quoted 9 10 2
Average salary £25,000 £60,000 £22,500
Average salary % change year-on-year
-58.33% +166.66%
90% offered a salary of more than £18,000 £20,700 £16,500
10% offered a salary of more than £28,600 £60,000 £28,500
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
752 767 621
As % of all permanent IT jobs located in Leicestershire 98.04% 96.36% 98.10%
Number of salaries quoted 616 687 528
Average salary £38,000 £37,500 £36,000
Average salary % change year-on-year
+1.33% +4.16%
90% offered a salary of more than £26,000 £26,500 £21,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Leicestershire

IT Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Leicestershire region.

IT Support Salary Trend in Leicestershire

IT Support
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing IT Support across the Leicestershire region over the 3 months to 22 October 2014.

IT Support Salary Histogram in Leicestershire

IT Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Leicestershire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lutterworth - 6 £22,500 -
Leicester +16 2 £23,750 -
Hinckley - 2 - -
IT Support
East Midlands

IT Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 22 October 2014, IT jobs across the Leicestershire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 11 (55.00%) Windows
2 10 (50.00%) Microsoft
3 8 (40.00%) SQL Server
4 7 (35.00%) Windows XP
4 7 (35.00%) Active Directory
5 6 (30.00%) VMware Infrastructure
5 6 (30.00%) VMware
6 5 (25.00%) Wireless
6 5 (25.00%) Retail
6 5 (25.00%) MS Exchange
7 4 (20.00%) SQL
7 4 (20.00%) Windows Server 2008
7 4 (20.00%) Hyper-V
8 3 (15.00%) Firewall
8 3 (15.00%) Dynamics CRM
8 3 (15.00%) Windows Vista
8 3 (15.00%) Project Management
8 3 (15.00%) ITIL
8 3 (15.00%) SAN
8 3 (15.00%) DHCP
8 3 (15.00%) DNS
8 3 (15.00%) SLA
8 3 (15.00%) MS Excel
8 3 (15.00%) CRM
8 3 (15.00%) vSphere
8 3 (15.00%) Exchange Server 2010
8 3 (15.00%) SQL Server 2012
8 3 (15.00%) Analytical Skills
9 2 (10.00%) Windows Server 2012
9 2 (10.00%) Software Distribution

IT Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 22 October 2014, IT jobs across the Leicestershire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (25.00%) MS Exchange
2 3 (15.00%) Exchange Server 2010
3 2 (10.00%) Exchange Server 2013
3 2 (10.00%) Exchange Server 2007
3 2 (10.00%) IIS
4 1 (5.00%) SharePoint
Applications
1 3 (15.00%) MS Excel
2 2 (10.00%) MS Office
Business Applications
1 3 (15.00%) Dynamics CRM
2 1 (5.00%) Line 500
Communications & Networking
1 5 (25.00%) Wireless
2 3 (15.00%) Firewall
2 3 (15.00%) SAN
2 3 (15.00%) DHCP
2 3 (15.00%) DNS
3 1 (5.00%) Wi-Fi
3 1 (5.00%) MPLS
3 1 (5.00%) NetScreen
3 1 (5.00%) LAN
3 1 (5.00%) WAN
Database & Business Intelligence
1 8 (40.00%) SQL Server
2 3 (15.00%) SQL Server 2012
3 1 (5.00%) Crystal Reports
Development Applications
1 1 (5.00%) Visual Studio
General
1 5 (25.00%) Retail
2 1 (5.00%) Finance
2 1 (5.00%) Manufacturing
Miscellaneous
1 3 (15.00%) Analytical Skills
2 2 (10.00%) Handset
3 1 (5.00%) Clustering
Operating Systems
1 11 (55.00%) Windows
2 7 (35.00%) Windows XP
3 4 (20.00%) Windows Server 2008
4 3 (15.00%) Windows Vista
5 2 (10.00%) Windows Server 2012
5 2 (10.00%) Windows 7
5 2 (10.00%) UNIX
5 2 (10.00%) Windows Server 2003
6 1 (5.00%) Windows 8
Processes & Methodologies
1 3 (15.00%) Project Management
1 3 (15.00%) ITIL
1 3 (15.00%) CRM
2 2 (10.00%) Software Distribution
2 2 (10.00%) Infrastructure Management
2 2 (10.00%) Security Management
2 2 (10.00%) Service Delivery
3 1 (5.00%) ERP
Programming Languages
1 4 (20.00%) SQL
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 7 (35.00%) Active Directory
2 6 (30.00%) VMware Infrastructure
3 4 (20.00%) Hyper-V
4 3 (15.00%) vSphere
Systems Management
1 1 (5.00%) Norton AntiVirus
Vendors
1 10 (50.00%) Microsoft
2 6 (30.00%) VMware
3 2 (10.00%) NetApp
4 1 (5.00%) Trend Micro
4 1 (5.00%) Symantec
4 1 (5.00%) Sophos
4 1 (5.00%) Sage
4 1 (5.00%) HP
4 1 (5.00%) Citrix
4 1 (5.00%) Cisco