The table below looks at the statistics for the IT Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 69 74 76
Rank change year-on-year
+5 +2
Permanent jobs requiring an IT Support 10 13 9
As % of all permanent IT jobs located in Leicestershire 1.23% 1.86% 1.21%
As % of the Job Titles category 1.26% 1.92% 1.23%
Number of salaries quoted 9 13 9
Average salary £27,000 £60,000 £26,500
Average salary % change year-on-year
-55.00% +126.41%
90% offered a salary of more than £22,500 £27,300 £15,000
10% offered a salary of more than £29,000 £60,000 £29,400
UK excluding London average salary £25,000 £23,500 £25,250
% change year-on-year
+6.38% -6.93%
IT Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
794 676 729
As % of all permanent IT jobs located in Leicestershire 97.78% 96.57% 97.72%
Number of salaries quoted 685 616 612
Average salary £37,750 £37,500 £35,000
Average salary % change year-on-year
+0.66% +7.14%
90% offered a salary of more than £23,750 £25,000 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

IT Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Leicestershire

IT Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Leicestershire region.

IT Support Salary Trend in Leicestershire

IT Support
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing IT Support across the Leicestershire region over the 3 months to 12 September 2014.

IT Support Salary Histogram in Leicestershire

IT Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Leicestershire region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lutterworth - 4 £27,000 -
Leicester +9 3 £25,000 +2.04%
IT Support
East Midlands

IT Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 12 September 2014, IT jobs across the Leicestershire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 12 (60.00%) Microsoft
2 11 (55.00%) SQL Server
3 10 (50.00%) Windows
3 10 (50.00%) Active Directory
4 9 (45.00%) VMware
4 9 (45.00%) VMware Infrastructure
5 8 (40.00%) Retail
5 8 (40.00%) MS Exchange
6 7 (35.00%) Windows XP
6 7 (35.00%) Windows Server 2008
6 7 (35.00%) Hyper-V
7 6 (30.00%) Exchange Server 2010
7 6 (30.00%) SQL Server 2012
7 6 (30.00%) DNS
7 6 (30.00%) DHCP
7 6 (30.00%) Windows Vista
7 6 (30.00%) Firewall
8 5 (25.00%) Exchange Server 2007
9 4 (20.00%) SQL
9 4 (20.00%) Service Delivery
10 3 (15.00%) Security Management
10 3 (15.00%) Handset
10 3 (15.00%) Dynamics CRM
10 3 (15.00%) MS Excel
10 3 (15.00%) CRM
10 3 (15.00%) MS Office
10 3 (15.00%) SAN
10 3 (15.00%) Windows 7
10 3 (15.00%) vSphere
10 3 (15.00%) Software Distribution

IT Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 12 September 2014, IT jobs across the Leicestershire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (40.00%) MS Exchange
2 6 (30.00%) Exchange Server 2010
3 5 (25.00%) Exchange Server 2007
4 2 (10.00%) Exchange Server 2013
4 2 (10.00%) IIS
4 2 (10.00%) SharePoint
5 1 (5.00%) Site Server
5 1 (5.00%) Lync
Applications
1 3 (15.00%) MS Office
1 3 (15.00%) MS Excel
Business Applications
1 3 (15.00%) Dynamics CRM
2 1 (5.00%) Line 500
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 6 (30.00%) DHCP
1 6 (30.00%) DNS
1 6 (30.00%) Firewall
2 3 (15.00%) SAN
3 2 (10.00%) LAN
3 2 (10.00%) Wi-Fi
4 1 (5.00%) Wireless
4 1 (5.00%) PABX
4 1 (5.00%) Structured Cabling
4 1 (5.00%) WLAN
4 1 (5.00%) WAN
4 1 (5.00%) VPN
4 1 (5.00%) MPLS
4 1 (5.00%) NetScreen
Database & Business Intelligence
1 11 (55.00%) SQL Server
2 6 (30.00%) SQL Server 2012
3 1 (5.00%) Crystal Reports
Development Applications
1 1 (5.00%) Visual Studio
General
1 8 (40.00%) Retail
2 1 (5.00%) Finance
2 1 (5.00%) Manufacturing
Miscellaneous
1 3 (15.00%) Handset
2 1 (5.00%) Clustering
2 1 (5.00%) Fat Client
2 1 (5.00%) Thin Client
2 1 (5.00%) Management Information System
Operating Systems
1 10 (50.00%) Windows
2 7 (35.00%) Windows XP
2 7 (35.00%) Windows Server 2008
3 6 (30.00%) Windows Vista
4 3 (15.00%) Windows 7
5 2 (10.00%) Windows Server 2003
5 2 (10.00%) Windows Server 2012
6 1 (5.00%) Windows 8
Processes & Methodologies
1 4 (20.00%) Service Delivery
2 3 (15.00%) CRM
2 3 (15.00%) Security Management
2 3 (15.00%) Software Distribution
2 3 (15.00%) Infrastructure Management
3 1 (5.00%) Migration
3 1 (5.00%) Incident Management
3 1 (5.00%) ERP
3 1 (5.00%) Change Management
Programming Languages
1 4 (20.00%) SQL
Qualifications
1 1 (5.00%) Degree
System Software
1 10 (50.00%) Active Directory
2 9 (45.00%) VMware Infrastructure
3 7 (35.00%) Hyper-V
4 3 (15.00%) vSphere
5 1 (5.00%) XenApp
5 1 (5.00%) XenDesktop
Systems Management
1 1 (5.00%) Norton AntiVirus
Vendors
1 12 (60.00%) Microsoft
2 9 (45.00%) VMware
3 2 (10.00%) Citrix
3 2 (10.00%) NetApp
4 1 (5.00%) Sage
4 1 (5.00%) Symantec
4 1 (5.00%) Sophos
4 1 (5.00%) Trend Micro
4 1 (5.00%) HP
4 1 (5.00%) Cisco