The table below looks at the statistics for SLA skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 37 49 53
Rank change year-on-year
+12 +4
Permanent jobs citing SLA 36 36 26
As % of all permanent IT jobs located in Leicestershire 5.18% 3.78% 3.83%
As % of the Quality Assurance & Compliance category 52.17% 33.33% 32.91%
Number of salaries quoted 16 27 16
Average salary £22,133 £36,000 £38,750
Average salary % change year-on-year
-38.52% -7.09%
90% offered a salary of more than £14,000 £23,000 £32,500
10% offered a salary of more than £38,250 £57,500 £45,000
UK excluding London average salary £33,665 £34,000 £37,250
% change year-on-year
-0.98% -8.72%
SLA
East Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Leicestershire region.

Quality Assurance & Compliance Category
Leicestershire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
69 108 79
As % of all permanent IT jobs located in Leicestershire 9.93% 11.34% 11.63%
Number of salaries quoted 40 86 57
Average salary £36,000 £40,000 £40,500
Average salary % change year-on-year
-10.00% -1.23%
90% offered a salary of more than £14,000 £25,000 £32,500
10% offered a salary of more than £57,500 £50,000 £57,500
UK excluding London average salary £41,250 £40,000 £40,000
% change year-on-year
+3.12% -

SLA
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Leicestershire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicestershire

SLA
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leicestershire region.

SLA Salary Trend in Leicestershire

SLA
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing SLA across the Leicestershire region over the 3 months to 31 July 2015.

SLA Salary Histogram in Leicestershire

SLA
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Leicestershire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kegworth - 21 £14,000 -
Leicester -1 10 £24,433 -32.13%
SLA
East Midlands

SLA
Top 30 Related IT Skills in Leicestershire

For the 6 months to 31 July 2015, IT jobs across the Leicestershire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 44 (52.38%) Microsoft
2 38 (45.24%) MS Office
3 37 (44.05%) Windows
4 32 (38.10%) MS Excel
5 30 (35.71%) Banking
6 23 (27.38%) Degree
6 23 (27.38%) ITIL
7 21 (25.00%) Finance
8 20 (23.81%) International Banking
9 13 (15.48%) Service Management
9 13 (15.48%) Active Directory
10 12 (14.29%) Citrix
10 12 (14.29%) Cisco
11 10 (11.90%) NetApp
11 10 (11.90%) Service Delivery
12 9 (10.71%) MS Exchange
13 8 (9.52%) Remedy
13 8 (9.52%) ITSM
13 8 (9.52%) Spreadsheet
14 7 (8.33%) Continuous Improvement
14 7 (8.33%) People Management
15 6 (7.14%) Strategic Planning
15 6 (7.14%) VMware
15 6 (7.14%) Project Management
15 6 (7.14%) Quality Management
15 6 (7.14%) C
16 5 (5.95%) Retail
17 4 (4.76%) Oracle
17 4 (4.76%) SQL Server
17 4 (4.76%) Mainframe

SLA
Top Related IT Skills in Leicestershire by Category

For the 6 months to 31 July 2015, IT jobs across the Leicestershire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.71%) MS Exchange
2 3 (3.57%) Exchange Server 2007
2 3 (3.57%) Exchange Server 2010
3 2 (2.38%) IIS
4 1 (1.19%) Blackberry Enterprise Server
Applications
1 38 (45.24%) MS Office
2 32 (38.10%) MS Excel
3 8 (9.52%) Spreadsheet
Business Applications
1 1 (1.19%) Retail-J
Communications & Networking
1 3 (3.57%) LAN
1 3 (3.57%) Cisco ASA
2 2 (2.38%) Firewall
2 2 (2.38%) WAN
3 1 (1.19%) FTP
3 1 (1.19%) TCP/IP
3 1 (1.19%) VPN
3 1 (1.19%) DMZ
3 1 (1.19%) Internet
3 1 (1.19%) Wireless
3 1 (1.19%) IP Telephony
3 1 (1.19%) ATM
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 1 (1.19%) Oracle Reports
2 1 (1.19%) MS Access
2 1 (1.19%) Relational Database
General
1 30 (35.71%) Banking
2 21 (25.00%) Finance
3 20 (23.81%) International Banking
4 5 (5.95%) Retail
5 3 (3.57%) Automotive
6 1 (1.19%) Military
6 1 (1.19%) Back Office
6 1 (1.19%) Electronics
Job Titles
1 50 (59.52%) Analyst
2 33 (39.29%) Service Analyst
3 32 (38.10%) Service Desk Analyst
4 11 (13.10%) Service Manager
5 6 (7.14%) Support Analyst
5 6 (7.14%) Applications Support
5 6 (7.14%) Technical Manager
5 6 (7.14%) Technical Services Manager
6 5 (5.95%) Network Manager
7 4 (4.76%) Operations Manager
7 4 (4.76%) 1st Line Support
7 4 (4.76%) Infrastructure Manager
8 3 (3.57%) IT Services Manager
8 3 (3.57%) IT Operations Manager
8 3 (3.57%) Applications Support Analyst
9 2 (2.38%) Administrator
9 2 (2.38%) Service Desk Manager
9 2 (2.38%) 1st Line Support Analyst
10 1 (1.19%) Supplier Manager
10 1 (1.19%) Infrastructure Support Manager
Libraries, Frameworks & Software Standards
1 1 (1.19%) HTML
1 1 (1.19%) EDI
Miscellaneous
1 4 (4.76%) Mainframe
2 3 (3.57%) Chip and PIN
2 3 (3.57%) Analytical Skills
3 2 (2.38%) Performance Metrics
3 2 (2.38%) Management Information System
3 2 (2.38%) Data Centre
4 1 (1.19%) Handset
4 1 (1.19%) Clustering
4 1 (1.19%) CMDB
4 1 (1.19%) iSeries
4 1 (1.19%) BYOD
4 1 (1.19%) Blackberry
Operating Systems
1 37 (44.05%) Windows
2 3 (3.57%) Windows XP
2 3 (3.57%) Windows 7
3 2 (2.38%) Linux
4 1 (1.19%) UNIX
4 1 (1.19%) AIX
4 1 (1.19%) Solaris
4 1 (1.19%) Windows Server 2003
4 1 (1.19%) Windows Server 2008
Processes & Methodologies
1 23 (27.38%) ITIL
2 13 (15.48%) Service Management
3 10 (11.90%) Service Delivery
4 8 (9.52%) ITSM
5 7 (8.33%) Continuous Improvement
5 7 (8.33%) People Management
6 6 (7.14%) Strategic Planning
6 6 (7.14%) Quality Management
6 6 (7.14%) Project Management
7 4 (4.76%) Supplier Management
7 4 (4.76%) ITIL V3
8 3 (3.57%) Change Management
8 3 (3.57%) Disaster Recovery
9 2 (2.38%) Information Security
9 2 (2.38%) Incident Management
9 2 (2.38%) Line Management
10 1 (1.19%) Mentoring
10 1 (1.19%) Coaching
10 1 (1.19%) Software Testing
10 1 (1.19%) Capacity Management
Programming Languages
1 6 (7.14%) C
2 3 (3.57%) SQL
3 2 (2.38%) PL/SQL
4 1 (1.19%) RPG
4 1 (1.19%) Java
4 1 (1.19%) VBScript
4 1 (1.19%) VB
4 1 (1.19%) Shell Script
Qualifications
1 23 (27.38%) Degree
2 2 (2.38%) Microsoft Certification
3 1 (1.19%) A+ Certification
3 1 (1.19%) VMware Certified Professional (VCP)
3 1 (1.19%) MCDST
3 1 (1.19%) MCSE
3 1 (1.19%) MCSA
3 1 (1.19%) CCNP
3 1 (1.19%) CCNA
3 1 (1.19%) CCDP
3 1 (1.19%) Cisco Certification
Quality Assurance & Compliance
1 1 (1.19%) QA
System Software
1 13 (15.48%) Active Directory
2 2 (2.38%) vSphere
3 1 (1.19%) VMware ESXi
3 1 (1.19%) VMware Infrastructure
Systems Management
1 1 (1.19%) HP Data Protector
1 1 (1.19%) XenMobile
Vendors
1 44 (52.38%) Microsoft
2 12 (14.29%) Cisco
2 12 (14.29%) Citrix
3 10 (11.90%) NetApp
4 8 (9.52%) Remedy
5 6 (7.14%) VMware
6 4 (4.76%) Oracle
7 3 (3.57%) IBM
8 2 (2.38%) HP
9 1 (1.19%) Dell
9 1 (1.19%) Retek
9 1 (1.19%) Sun
9 1 (1.19%) Altiris