The table below looks at the statistics for the IT Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 135 109 137
Rank change year-on-year
-26 +28
Permanent jobs requiring an IT Support 38 66 59
As % of all permanent IT jobs located in the East Midlands 1.21% 2.12% 1.63%
As % of the Job Titles category 1.25% 2.17% 1.67%
Number of salaries quoted 32 60 41
Average salary £24,000 £23,500 £24,500
Average salary % change year-on-year
+2.12% -4.08%
90% offered a salary of more than £20,000 £19,900 £19,000
10% offered a salary of more than £32,500 £45,000 £50,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3048 3035 3531
As % of all permanent IT jobs located in the East Midlands 97.16% 97.40% 97.43%
Number of salaries quoted 2364 2505 2909
Average salary £38,500 £37,500 £38,000
Average salary % change year-on-year
+2.66% -1.31%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £54,700 £50,000 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East Midlands region.

IT Support Salary Trend in the East Midlands

IT Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the East Midlands region over the 3 months to 13 February 2016.

IT Support Salary Histogram in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -1 12 £22,000 -6.38% 5
Northamptonshire -1 10 £24,000 -12.72% 2
Leicestershire -2 10 £25,500 -14.28% 1
Lincolnshire -7 6 £20,000 - 1
Derbyshire -5 2 £32,750 +45.55%
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 13 February 2016, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 72 (64.29%) Windows
2 46 (41.07%) Microsoft
3 42 (37.50%) Active Directory
4 39 (34.82%) Windows Server
5 30 (26.79%) MS Exchange
6 28 (25.00%) MS Excel
7 27 (24.11%) Windows Server 2012
8 25 (22.32%) Windows Server 2008
9 22 (19.64%) VMware
10 21 (18.75%) ITIL
10 21 (18.75%) SQL
10 21 (18.75%) Windows 7
11 20 (17.86%) MS Office
11 20 (17.86%) Windows 8
12 19 (16.96%) WAN
12 19 (16.96%) Hyper-V
13 18 (16.07%) Degree
13 18 (16.07%) LAN
14 17 (15.18%) ERP
14 17 (15.18%) Driving Licence
15 16 (14.29%) TCP/IP
15 16 (14.29%) VMware Infrastructure
16 15 (13.39%) SLA
16 15 (13.39%) SQL Server
17 12 (10.71%) Exchange Server 2013
17 12 (10.71%) Microsoft Certification
17 12 (10.71%) Windows XP
17 12 (10.71%) Exchange Server 2010
18 11 (9.82%) Cisco
18 11 (9.82%) Office 365

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 13 February 2016, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (26.79%) MS Exchange
2 12 (10.71%) Exchange Server 2010
2 12 (10.71%) Exchange Server 2013
3 6 (5.36%) IIS
4 5 (4.46%) Exchange Server 2003
4 5 (4.46%) SharePoint
5 4 (3.57%) Skype for Business
6 3 (2.68%) Apache
6 3 (2.68%) Exchange Server 2007
7 1 (0.89%) JBoss
7 1 (0.89%) Tomcat
Applications
1 28 (25.00%) MS Excel
2 20 (17.86%) MS Office
3 2 (1.79%) InfoPath
3 2 (1.79%) MS PowerPoint
4 1 (0.89%) MS Project
Business Applications
1 2 (1.79%) Dynamics AX
1 2 (1.79%) Dynamics NAV
Cloud Services
1 11 (9.82%) Office 365
2 1 (0.89%) Microsoft Azure
2 1 (0.89%) Yammer
Communications & Networking
1 19 (16.96%) WAN
2 18 (16.07%) LAN
3 16 (14.29%) TCP/IP
4 10 (8.93%) DHCP
5 9 (8.04%) Firewall
6 8 (7.14%) VPN
7 7 (6.25%) DNS
7 7 (6.25%) Wireless
8 5 (4.46%) Remote Desktop
9 2 (1.79%) VoIP
10 1 (0.89%) Extranet
10 1 (0.89%) HTTP
10 1 (0.89%) Internet
10 1 (0.89%) SAN
10 1 (0.89%) VLAN
10 1 (0.89%) Wi-Fi
Database & Business Intelligence
1 15 (13.39%) SQL Server
2 8 (7.14%) SQL Server 2008
3 4 (3.57%) MySQL
4 3 (2.68%) Crystal Reports
5 2 (1.79%) MS Access
6 1 (0.89%) Relational Database
6 1 (0.89%) SQL Server 2005
6 1 (0.89%) SQL Server Reporting Services
Development Applications
1 1 (0.89%) Eclipse
General
1 9 (8.04%) Telecoms
2 6 (5.36%) Finance
3 4 (3.57%) Law
4 3 (2.68%) Manufacturing
5 2 (1.79%) Retail
6 1 (0.89%) Automotive
6 1 (0.89%) Banking
6 1 (0.89%) Marketing
Libraries, Frameworks & Software Standards
1 9 (8.04%) .NET
2 5 (4.46%) CSS
2 5 (4.46%) HTML
3 3 (2.68%) ASP.NET
4 2 (1.79%) XML
5 1 (0.89%) J2EE
5 1 (0.89%) Middleware
Miscellaneous
1 17 (15.18%) Driving Licence
2 3 (2.68%) CCTV
2 3 (2.68%) Computer Science
3 2 (1.79%) Data Centre
3 2 (1.79%) Enterprise Software
3 2 (1.79%) NHS
3 2 (1.79%) User Experience
3 2 (1.79%) Video Conferencing
4 1 (0.89%) Analytical Skills
4 1 (0.89%) Blackberry
4 1 (0.89%) Client/Server
4 1 (0.89%) Fat Client
4 1 (0.89%) iPad
4 1 (0.89%) Mainframe
4 1 (0.89%) Thin Client
Operating Systems
1 72 (64.29%) Windows
2 39 (34.82%) Windows Server
3 27 (24.11%) Windows Server 2012
4 25 (22.32%) Windows Server 2008
5 21 (18.75%) Windows 7
6 20 (17.86%) Windows 8
7 12 (10.71%) Windows XP
8 8 (7.14%) Apple iOS
9 6 (5.36%) Unix
9 6 (5.36%) Windows Server 2003
10 5 (4.46%) Linux
11 4 (3.57%) Windows 2000
12 3 (2.68%) Android
12 3 (2.68%) Windows 10
13 2 (1.79%) AIX
13 2 (1.79%) Mac OS
14 1 (0.89%) Mac OS X
14 1 (0.89%) Windows Vista
Processes & Methodologies
1 21 (18.75%) ITIL
2 17 (15.18%) ERP
3 6 (5.36%) CRM
4 5 (4.46%) Continuous Improvement
5 4 (3.57%) Incident Management
5 4 (3.57%) ITIL V3
5 4 (3.57%) Mentoring
5 4 (3.57%) Service Management
5 4 (3.57%) Time Management
6 3 (2.68%) Change Management
6 3 (2.68%) Data Management
6 3 (2.68%) OO
6 3 (2.68%) Process Improvement
6 3 (2.68%) Software Engineering
6 3 (2.68%) Systems Analysis
7 2 (1.79%) Asset Management
7 2 (1.79%) Disaster Recovery
7 2 (1.79%) ITSM
7 2 (1.79%) Root Cause Analysis
7 2 (1.79%) Stakeholder Management
Programming Languages
1 21 (18.75%) SQL
2 6 (5.36%) VB.NET
3 4 (3.57%) C#
4 3 (2.68%) Java
4 3 (2.68%) VBA
5 2 (1.79%) PHP
6 1 (0.89%) JavaScript
6 1 (0.89%) PowerShell
6 1 (0.89%) Python
6 1 (0.89%) VBScript
Qualifications
1 18 (16.07%) Degree
2 12 (10.71%) Microsoft Certification
3 8 (7.14%) MCSE
4 7 (6.25%) MCSA
5 3 (2.68%) ITIL Certification
5 3 (2.68%) VMware Certified Professional (VCP)
6 2 (1.79%) MCTS
7 1 (0.89%) Cisco Certification
7 1 (0.89%) DBS Check
7 1 (0.89%) MCP
7 1 (0.89%) SC Cleared
7 1 (0.89%) Security Cleared
Quality Assurance & Compliance
1 15 (13.39%) SLA
2 4 (3.57%) Sarbanes-Oxley
System Software
1 42 (37.50%) Active Directory
2 19 (16.96%) Hyper-V
3 16 (14.29%) VMware Infrastructure
4 2 (1.79%) Terminal Services
5 1 (0.89%) VMware ESXi
5 1 (0.89%) VMware Server
5 1 (0.89%) XenApp
5 1 (0.89%) XenServer
Systems Management
1 5 (4.46%) SCOM
2 4 (3.57%) SCCM
3 2 (1.79%) Backup Exec
3 2 (1.79%) Tivoli
4 1 (0.89%) Norton AntiVirus
Vendors
1 46 (41.07%) Microsoft
2 22 (19.64%) VMware
3 11 (9.82%) Cisco
4 10 (8.93%) Citrix
5 6 (5.36%) Apple
6 4 (3.57%) Avaya
6 4 (3.57%) Oracle
6 4 (3.57%) SAP
7 3 (2.68%) Dell
7 3 (2.68%) LANDesk
7 3 (2.68%) MobileIron
7 3 (2.68%) Remedy
8 2 (1.79%) Sage
8 2 (1.79%) Siemens
9 1 (0.89%) GFI Software
9 1 (0.89%) HP
9 1 (0.89%) IBM
9 1 (0.89%) Meru Networks
9 1 (0.89%) Symantec
9 1 (0.89%) TIBCO
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