The table below looks at the statistics for the IT Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 131 136 140
Rank change year-on-year
+5 +4
Permanent jobs requiring an IT Support 43 46 27
As % of all permanent IT jobs located in the East Midlands 1.21% 1.24% 0.87%
As % of the Job Titles category 1.26% 1.29% 0.92%
Number of salaries quoted 31 45 20
Average salary £21,000 £24,000 £27,500
Average salary % change year-on-year
-12.50% -12.72%
90% offered a salary of more than £19,000 £21,500 £19,000
10% offered a salary of more than £26,500 £40,000 £34,550
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3414 3556 2945
As % of all permanent IT jobs located in the East Midlands 96.36% 95.98% 95.03%
Number of salaries quoted 2813 2982 2521
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East Midlands region.

IT Support Salary Trend in the East Midlands

IT Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the East Midlands region over the 3 months to 22 May 2015.

IT Support Salary Histogram in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +12 14 £19,500 -15.21% 1
Derbyshire +15 11 £19,500 -13.33% 3
Northamptonshire 0 10 £21,500 -52.22% 2
Lincolnshire -14 7 £26,500 +12.76%
Leicestershire +14 5 £22,500 -29.68%
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 75 (84.27%) Windows
2 57 (64.04%) Active Directory
3 50 (56.18%) Microsoft
4 32 (35.96%) MS Office
5 27 (30.34%) Windows 8
6 25 (28.09%) TCP/IP
7 24 (26.97%) Windows XP
8 22 (24.72%) Windows Server 2012
8 22 (24.72%) Windows 7
9 21 (23.60%) MS Excel
9 21 (23.60%) DNS
10 20 (22.47%) MS Exchange
11 18 (20.22%) Windows Server 2003
11 18 (20.22%) Windows Server 2008
12 17 (19.10%) DHCP
12 17 (19.10%) ITIL
13 15 (16.85%) Internet
14 13 (14.61%) VMware
14 13 (14.61%) VMware Infrastructure
14 13 (14.61%) SQL Server
14 13 (14.61%) UNIX
14 13 (14.61%) Lync
15 12 (13.48%) Office 365
15 12 (13.48%) Linux
16 11 (12.36%) Cisco
17 9 (10.11%) ADSL
17 9 (10.11%) Broadband
17 9 (10.11%) LAN
17 9 (10.11%) Microsoft Certification
17 9 (10.11%) EMC

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (22.47%) MS Exchange
2 13 (14.61%) Lync
3 9 (10.11%) Apache
3 9 (10.11%) Tomcat
4 8 (8.99%) IIS
4 8 (8.99%) IBM Notes
4 8 (8.99%) Exchange Server 2013
5 6 (6.74%) SharePoint
5 6 (6.74%) Exchange Server 2010
6 2 (2.25%) SharePoint 2013
7 1 (1.12%) SharePoint 2010
7 1 (1.12%) Exchange Server 2007
Applications
1 32 (35.96%) MS Office
2 21 (23.60%) MS Excel
3 2 (2.25%) MS Visio
Business Applications
1 1 (1.12%) Dynamics CRM
Cloud Services
1 12 (13.48%) Office 365
Communications & Networking
1 25 (28.09%) TCP/IP
2 21 (23.60%) DNS
3 17 (19.10%) DHCP
4 15 (16.85%) Internet
5 9 (10.11%) ADSL
5 9 (10.11%) Broadband
5 9 (10.11%) LAN
5 9 (10.11%) Firewall
6 4 (4.49%) PBX
7 3 (3.37%) WAN
8 2 (2.25%) IP Telephony
8 2 (2.25%) VPN
9 1 (1.12%) SMTP
9 1 (1.12%) VoIP
9 1 (1.12%) Intranet
Database & Business Intelligence
1 13 (14.61%) SQL Server
2 5 (5.62%) SQL Server 2008
2 5 (5.62%) SQL Server 2012
3 2 (2.25%) Crystal Reports
Development Applications
1 1 (1.12%) Eclipse
General
1 9 (10.11%) Retail
2 5 (5.62%) Finance
2 5 (5.62%) Manufacturing
3 4 (4.49%) Telecoms
4 3 (3.37%) Legal
5 1 (1.12%) Welsh Language
5 1 (1.12%) Games
5 1 (1.12%) Aerospace
Libraries, Frameworks & Software Standards
1 9 (10.11%) .NET
2 6 (6.74%) ASP.NET
3 2 (2.25%) HTML
Miscellaneous
1 1 (1.12%) Analytical Skills
1 1 (1.12%) EPoS
1 1 (1.12%) Mainframe
1 1 (1.12%) Video Conferencing
1 1 (1.12%) Clustering
Operating Systems
1 75 (84.27%) Windows
2 27 (30.34%) Windows 8
3 24 (26.97%) Windows XP
4 22 (24.72%) Windows Server 2012
4 22 (24.72%) Windows 7
5 18 (20.22%) Windows Server 2003
5 18 (20.22%) Windows Server 2008
6 13 (14.61%) UNIX
7 12 (13.48%) Linux
8 9 (10.11%) Solaris
9 2 (2.25%) Ubuntu
10 1 (1.12%) Mac OS
10 1 (1.12%) Mac OS X
10 1 (1.12%) Windows Vista
Processes & Methodologies
1 17 (19.10%) ITIL
2 4 (4.49%) ERP
3 3 (3.37%) Line Management
3 3 (3.37%) Project Management
3 3 (3.37%) Asset Management
3 3 (3.37%) Time Management
4 2 (2.25%) Workflow
4 2 (2.25%) Logistics
4 2 (2.25%) Continuous Improvement
5 1 (1.12%) Infrastructure Management
5 1 (1.12%) Mentoring
5 1 (1.12%) Network Monitoring
5 1 (1.12%) BCP
5 1 (1.12%) DNA
5 1 (1.12%) CRM
5 1 (1.12%) Incident Management
5 1 (1.12%) Matrix Management
5 1 (1.12%) Service Delivery
5 1 (1.12%) Change Management
Programming Languages
1 9 (10.11%) SQL
2 6 (6.74%) VB.NET
3 3 (3.37%) VB
4 2 (2.25%) PowerShell
4 2 (2.25%) T-SQL
4 2 (2.25%) C#
4 2 (2.25%) Shell Script
Qualifications
1 9 (10.11%) Microsoft Certification
2 8 (8.99%) MCP
3 6 (6.74%) A+ Certification
3 6 (6.74%) Network+ Certification
4 5 (5.62%) Degree
4 5 (5.62%) MCTS
4 5 (5.62%) MCITP
5 3 (3.37%) MCSE
5 3 (3.37%) MCSA
6 1 (1.12%) CCNA
6 1 (1.12%) Cisco Certification
6 1 (1.12%) MCDST
Quality Assurance & Compliance
1 4 (4.49%) SLA
2 1 (1.12%) ISO/IEC 27001
System Software
1 57 (64.04%) Active Directory
2 13 (14.61%) VMware Infrastructure
3 7 (7.87%) vSphere
4 6 (6.74%) Hyper-V
5 2 (2.25%) Terminal Services
5 2 (2.25%) XenApp
Systems Management
1 1 (1.12%) SCCM
Vendors
1 50 (56.18%) Microsoft
2 13 (14.61%) VMware
3 11 (12.36%) Cisco
4 9 (10.11%) EMC
4 9 (10.11%) Oracle
5 8 (8.99%) Lotus
6 7 (7.87%) Citrix
7 2 (2.25%) Capita
7 2 (2.25%) SAP
7 2 (2.25%) Red Hat
8 1 (1.12%) F5
8 1 (1.12%) LexisNexis
8 1 (1.12%) Dell
8 1 (1.12%) Civica
8 1 (1.12%) SonicWALL
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