The table below looks at the statistics for the IT Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 115 132 150
Rank change year-on-year
+17 +18
Permanent jobs requiring an IT Support 50 45 13
As % of all permanent IT jobs located in the East Midlands 1.59% 1.25% 0.44%
As % of the Job Titles category 1.66% 1.29% 0.45%
Number of salaries quoted 45 33 13
Average salary £23,500 £25,000 £22,500
Average salary % change year-on-year
-6.00% +11.11%
90% offered a salary of more than £19,000 £19,000 £18,600
10% offered a salary of more than £27,500 £46,500 £32,500
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3007 3478 2875
As % of all permanent IT jobs located in the East Midlands 95.52% 96.53% 96.25%
Number of salaries quoted 2502 2874 2533
Average salary £38,500 £38,000 £35,000
Average salary % change year-on-year
+1.31% +8.57%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East Midlands region.

IT Support Salary Trend in the East Midlands

IT Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the East Midlands region over the 3 months to 29 January 2015.

IT Support Salary Histogram in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +33 25 £23,500 +9.30% 5
Lincolnshire +15 10 £19,000 -5.00% 1
Northamptonshire -14 9 £26,250 -2.32%
Derbyshire +19 3 £22,500 +2.27% 3
Leicestershire +15 2 £47,500 +90.00% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 January 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 74 (85.06%) Windows
2 49 (56.32%) Microsoft
3 46 (52.87%) Active Directory
4 35 (40.23%) MS Office
5 31 (35.63%) TCP/IP
6 28 (32.18%) Windows XP
7 25 (28.74%) Windows Server 2012
8 24 (27.59%) Windows Server 2003
9 22 (25.29%) SQL Server
9 22 (25.29%) ITIL
9 22 (25.29%) Windows 8
10 20 (22.99%) Windows 7
11 19 (21.84%) Windows Server 2008
12 18 (20.69%) UNIX
13 17 (19.54%) MS Excel
13 17 (19.54%) Internet
13 17 (19.54%) Lync
14 15 (17.24%) DNS
15 14 (16.09%) Linux
16 13 (14.94%) Solaris
16 13 (14.94%) Apache
16 13 (14.94%) Tomcat
16 13 (14.94%) Oracle
16 13 (14.94%) MS Exchange
16 13 (14.94%) ADSL
16 13 (14.94%) Broadband
16 13 (14.94%) EMC
17 12 (13.79%) IIS
17 12 (13.79%) Hyper-V
18 11 (12.64%) Firewall

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 29 January 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (19.54%) Lync
2 13 (14.94%) Apache
2 13 (14.94%) Tomcat
2 13 (14.94%) MS Exchange
3 12 (13.79%) IIS
4 7 (8.05%) Exchange Server 2013
4 7 (8.05%) Exchange Server 2010
5 4 (4.60%) IBM Notes
6 2 (2.30%) SharePoint
7 1 (1.15%) SharePoint 2013
7 1 (1.15%) Blackberry Enterprise Server
7 1 (1.15%) Exchange Server 2007
Applications
1 35 (40.23%) MS Office
2 17 (19.54%) MS Excel
3 3 (3.45%) MS Visio
Business Applications
1 3 (3.45%) Line 500
2 2 (2.30%) Dynamics CRM
Cloud Services
1 8 (9.20%) Office 365
2 4 (4.60%) Google Apps
Communications & Networking
1 31 (35.63%) TCP/IP
2 17 (19.54%) Internet
3 15 (17.24%) DNS
4 13 (14.94%) ADSL
4 13 (14.94%) Broadband
5 11 (12.64%) Firewall
6 9 (10.34%) WAN
6 9 (10.34%) DHCP
7 8 (9.20%) LAN
8 6 (6.90%) VLAN
8 6 (6.90%) Wireless
8 6 (6.90%) VPN
9 4 (4.60%) PBX
10 3 (3.45%) Wi-Fi
11 2 (2.30%) VoIP
12 1 (1.15%) MPLS
12 1 (1.15%) SMTP
Database & Business Intelligence
1 22 (25.29%) SQL Server
2 7 (8.05%) SQL Server 2012
3 4 (4.60%) SQL Server 2005
3 4 (4.60%) MySQL
4 3 (3.45%) SQL Server 2008
4 3 (3.45%) Crystal Reports
Development Applications
1 3 (3.45%) Visual Studio
General
1 7 (8.05%) Retail
2 4 (4.60%) Telecoms
2 4 (4.60%) Finance
2 4 (4.60%) Legal
3 1 (1.15%) Manufacturing
3 1 (1.15%) Marketing
Libraries, Frameworks & Software Standards
1 5 (5.75%) .NET
2 2 (2.30%) ASP.NET
3 1 (1.15%) HTML
Miscellaneous
1 4 (4.60%) Analytical Skills
2 2 (2.30%) Mainframe
3 1 (1.15%) Blackberry
3 1 (1.15%) Thin Client
3 1 (1.15%) Clustering
3 1 (1.15%) Video Conferencing
3 1 (1.15%) Credit Risk
3 1 (1.15%) Fat Client
Operating Systems
1 74 (85.06%) Windows
2 28 (32.18%) Windows XP
3 25 (28.74%) Windows Server 2012
4 24 (27.59%) Windows Server 2003
5 22 (25.29%) Windows 8
6 20 (22.99%) Windows 7
7 19 (21.84%) Windows Server 2008
8 18 (20.69%) UNIX
9 14 (16.09%) Linux
10 13 (14.94%) Solaris
11 2 (2.30%) Ubuntu
12 1 (1.15%) Windows Vista
Processes & Methodologies
1 22 (25.29%) ITIL
2 6 (6.90%) CRM
3 5 (5.75%) Project Management
4 3 (3.45%) Logistics
4 3 (3.45%) ERP
4 3 (3.45%) Workflow
5 2 (2.30%) Time Management
5 2 (2.30%) Incident Management
5 2 (2.30%) Migration
5 2 (2.30%) Line Management
6 1 (1.15%) Network Monitoring
6 1 (1.15%) Infrastructure Management
6 1 (1.15%) Service Management
6 1 (1.15%) Disaster Recovery
Programming Languages
1 6 (6.90%) SQL
2 3 (3.45%) C#
3 2 (2.30%) PowerShell
3 2 (2.30%) VB.NET
3 2 (2.30%) Shell Script
4 1 (1.15%) JavaScript
4 1 (1.15%) VB
Qualifications
1 5 (5.75%) Microsoft Certification
1 5 (5.75%) Degree
2 2 (2.30%) MCTS
2 2 (2.30%) MCITP
2 2 (2.30%) MCP
2 2 (2.30%) Cisco Certification
3 1 (1.15%) ITIL Certification
3 1 (1.15%) CCNA
3 1 (1.15%) MCSE
3 1 (1.15%) MCSA
3 1 (1.15%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (4.60%) SLA
2 1 (1.15%) PCI DSS
System Software
1 46 (52.87%) Active Directory
2 12 (13.79%) Hyper-V
3 6 (6.90%) VMware Infrastructure
4 2 (2.30%) Terminal Services
5 1 (1.15%) vSphere
Systems Management
1 4 (4.60%) SCCM
2 3 (3.45%) SCOM
Vendors
1 49 (56.32%) Microsoft
2 13 (14.94%) Oracle
2 13 (14.94%) EMC
3 11 (12.64%) VMware
4 8 (9.20%) Cisco
5 6 (6.90%) Citrix
6 4 (4.60%) Google
6 4 (4.60%) Lotus
6 4 (4.60%) Sage
7 3 (3.45%) SAP
7 3 (3.45%) Capita
8 2 (2.30%) Red Hat
9 1 (1.15%) F5
9 1 (1.15%) Remedy
9 1 (1.15%) Dell
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