The table below looks at the statistics for the IT Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Support
Rank 117 153 138
Rank change year-on-year
+36 -15
Permanent jobs requiring an IT Support 47 38 27
As % of all permanent IT jobs located in the East Midlands 1.47% 1.04% 0.95%
As % of the Job Titles category 1.53% 1.09% 0.98%
Number of salaries quoted 40 29 23
Average salary £23,500 £24,500 £29,000
Average salary % change year-on-year
-4.08% -15.51%
90% offered a salary of more than £19,000 £19,000 £21,000
10% offered a salary of more than £27,500 £50,000 £32,500
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3079 3500 2760
As % of all permanent IT jobs located in the East Midlands 96.25% 95.65% 96.98%
Number of salaries quoted 2515 2858 2420
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East Midlands region.

IT Support Salary Trend in the East Midlands

IT Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the East Midlands region over the 3 months to 27 February 2015.

IT Support Salary Histogram in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +33 25 £23,500 - 1
Lincolnshire +7 10 £20,250 +1.25%
Northamptonshire -4 8 £26,875 +2.38%
Derbyshire +17 3 £22,500 -10.00% 1
Leicestershire +11 1 £47,500 +58.33% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 76 (90.48%) Windows
2 49 (58.33%) Microsoft
2 49 (58.33%) Active Directory
3 37 (44.05%) MS Office
4 31 (36.90%) TCP/IP
5 25 (29.76%) Windows XP
6 24 (28.57%) Windows Server 2012
7 21 (25.00%) Windows 8
7 21 (25.00%) ITIL
8 20 (23.81%) Windows Server 2003
8 20 (23.81%) SQL Server
9 19 (22.62%) Windows 7
10 18 (21.43%) Lync
10 18 (21.43%) Windows Server 2008
10 18 (21.43%) UNIX
10 18 (21.43%) DNS
11 17 (20.24%) Internet
12 14 (16.67%) MS Exchange
12 14 (16.67%) Linux
12 14 (16.67%) MS Excel
12 14 (16.67%) IIS
13 13 (15.48%) Solaris
13 13 (15.48%) Oracle
13 13 (15.48%) Apache
13 13 (15.48%) Tomcat
13 13 (15.48%) ADSL
13 13 (15.48%) Broadband
13 13 (15.48%) EMC
14 12 (14.29%) VMware
14 12 (14.29%) DHCP

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (21.43%) Lync
2 14 (16.67%) MS Exchange
2 14 (16.67%) IIS
3 13 (15.48%) Apache
3 13 (15.48%) Tomcat
4 7 (8.33%) Exchange Server 2010
4 7 (8.33%) Exchange Server 2013
5 4 (4.76%) IBM Notes
6 2 (2.38%) SharePoint
7 1 (1.19%) SharePoint 2013
7 1 (1.19%) Blackberry Enterprise Server
Applications
1 37 (44.05%) MS Office
2 14 (16.67%) MS Excel
3 3 (3.57%) MS Visio
Cloud Services
1 12 (14.29%) Office 365
2 4 (4.76%) Google Apps
Communications & Networking
1 31 (36.90%) TCP/IP
2 18 (21.43%) DNS
3 17 (20.24%) Internet
4 13 (15.48%) ADSL
4 13 (15.48%) Broadband
5 12 (14.29%) DHCP
6 10 (11.90%) Firewall
7 7 (8.33%) WAN
8 6 (7.14%) LAN
8 6 (7.14%) Wireless
8 6 (7.14%) VLAN
9 5 (5.95%) VPN
10 4 (4.76%) PBX
11 2 (2.38%) VoIP
12 1 (1.19%) SMTP
12 1 (1.19%) MPLS
Database & Business Intelligence
1 20 (23.81%) SQL Server
2 11 (13.10%) SQL Server 2012
3 7 (8.33%) SQL Server 2008
4 4 (4.76%) MySQL
4 4 (4.76%) SQL Server 2005
General
1 6 (7.14%) Retail
2 4 (4.76%) Telecoms
2 4 (4.76%) Finance
2 4 (4.76%) Legal
3 1 (1.19%) Manufacturing
3 1 (1.19%) Games
Libraries, Frameworks & Software Standards
1 6 (7.14%) .NET
2 3 (3.57%) ASP.NET
3 2 (2.38%) HTML
Miscellaneous
1 3 (3.57%) Analytical Skills
2 2 (2.38%) Mainframe
3 1 (1.19%) Clustering
3 1 (1.19%) Fat Client
3 1 (1.19%) Video Conferencing
3 1 (1.19%) Thin Client
3 1 (1.19%) Blackberry
Operating Systems
1 76 (90.48%) Windows
2 25 (29.76%) Windows XP
3 24 (28.57%) Windows Server 2012
4 21 (25.00%) Windows 8
5 20 (23.81%) Windows Server 2003
6 19 (22.62%) Windows 7
7 18 (21.43%) Windows Server 2008
7 18 (21.43%) UNIX
8 14 (16.67%) Linux
9 13 (15.48%) Solaris
10 2 (2.38%) Ubuntu
11 1 (1.19%) Windows Vista
11 1 (1.19%) Mac OS X
Processes & Methodologies
1 21 (25.00%) ITIL
2 5 (5.95%) Project Management
3 4 (4.76%) CRM
4 3 (3.57%) ERP
4 3 (3.57%) Workflow
4 3 (3.57%) Logistics
5 2 (2.38%) Incident Management
5 2 (2.38%) Migration
5 2 (2.38%) Line Management
6 1 (1.19%) Time Management
6 1 (1.19%) Infrastructure Management
6 1 (1.19%) Network Monitoring
Programming Languages
1 4 (4.76%) SQL
2 3 (3.57%) C#
3 2 (2.38%) VB
3 2 (2.38%) VB.NET
3 2 (2.38%) Shell Script
3 2 (2.38%) PowerShell
4 1 (1.19%) JavaScript
Qualifications
1 5 (5.95%) Microsoft Certification
2 4 (4.76%) Degree
3 3 (3.57%) MCTS
3 3 (3.57%) MCITP
3 3 (3.57%) MCP
4 2 (2.38%) MCSE
4 2 (2.38%) MCSA
5 1 (1.19%) CCNA
5 1 (1.19%) Cisco Certification
5 1 (1.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (4.76%) SLA
2 1 (1.19%) PCI DSS
System Software
1 49 (58.33%) Active Directory
2 10 (11.90%) Hyper-V
3 9 (10.71%) VMware Infrastructure
4 5 (5.95%) vSphere
5 2 (2.38%) Terminal Services
Systems Management
1 4 (4.76%) SCCM
2 3 (3.57%) SCOM
Vendors
1 49 (58.33%) Microsoft
2 13 (15.48%) Oracle
2 13 (15.48%) EMC
3 12 (14.29%) VMware
3 12 (14.29%) Cisco
4 6 (7.14%) Citrix
5 4 (4.76%) Lotus
5 4 (4.76%) Google
6 3 (3.57%) Capita
6 3 (3.57%) SAP
7 2 (2.38%) Red Hat
8 1 (1.19%) Sage
8 1 (1.19%) Remedy
8 1 (1.19%) Dell
8 1 (1.19%) F5
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