The table below looks at the statistics for the IT Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
IT Support
Rank 137 144 137
Rank change year-on-year
+7 -7
Permanent jobs requiring an IT Support 40 42 38
As % of all permanent IT jobs located in the East Midlands 1.09% 1.10% 1.21%
As % of the Job Titles category 1.14% 1.15% 1.26%
Number of salaries quoted 31 40 28
Average salary £21,750 £24,500 £27,500
Average salary % change year-on-year
-11.22% -10.90%
90% offered a salary of more than £19,000 £20,500 £19,350
10% offered a salary of more than £26,500 £45,000 £34,590
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3522 3650 3012
As % of all permanent IT jobs located in the East Midlands 96.18% 95.37% 95.74%
Number of salaries quoted 2898 3008 2568
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,215
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the East Midlands

IT Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the East Midlands region.

IT Support Salary Trend in the East Midlands

IT Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the East Midlands region over the 3 months to 1 May 2015.

IT Support Salary Histogram in the East Midlands

IT Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the East Midlands region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +17 13 £22,500 +4.65% 1
Northamptonshire -8 9 £21,000 -23.63%
Lincolnshire -11 9 £21,500 -8.51% 1
Derbyshire +15 8 £20,750 -7.77% 4
Leicestershire +14 3 £22,500 -29.68% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 1 May 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 75 (83.33%) Windows
2 59 (65.56%) Active Directory
3 53 (58.89%) Microsoft
4 38 (42.22%) MS Office
5 29 (32.22%) TCP/IP
6 27 (30.00%) Windows XP
7 25 (27.78%) Windows Server 2012
8 24 (26.67%) Windows 8
9 22 (24.44%) Windows Server 2008
9 22 (24.44%) MS Exchange
9 22 (24.44%) Windows Server 2003
10 21 (23.33%) DNS
10 21 (23.33%) MS Excel
11 20 (22.22%) Windows 7
12 19 (21.11%) ITIL
13 17 (18.89%) SQL Server
13 17 (18.89%) Internet
13 17 (18.89%) Lync
14 16 (17.78%) DHCP
14 16 (17.78%) UNIX
15 14 (15.56%) Linux
16 13 (14.44%) VMware
17 12 (13.33%) Cisco
17 12 (13.33%) Office 365
18 11 (12.22%) VMware Infrastructure
18 11 (12.22%) EMC
18 11 (12.22%) ADSL
18 11 (12.22%) Broadband
18 11 (12.22%) Solaris
18 11 (12.22%) Apache

IT Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 1 May 2015, IT jobs across the East Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (24.44%) MS Exchange
2 17 (18.89%) Lync
3 11 (12.22%) Apache
3 11 (12.22%) Tomcat
4 9 (10.00%) IIS
5 8 (8.89%) IBM Notes
6 7 (7.78%) Exchange Server 2013
7 6 (6.67%) SharePoint
7 6 (6.67%) Exchange Server 2010
8 2 (2.22%) SharePoint 2013
9 1 (1.11%) SharePoint 2010
9 1 (1.11%) Exchange Server 2007
Applications
1 38 (42.22%) MS Office
2 21 (23.33%) MS Excel
3 3 (3.33%) MS Visio
Business Applications
1 1 (1.11%) Dynamics CRM
Cloud Services
1 12 (13.33%) Office 365
2 1 (1.11%) Google Apps
Communications & Networking
1 29 (32.22%) TCP/IP
2 21 (23.33%) DNS
3 17 (18.89%) Internet
4 16 (17.78%) DHCP
5 11 (12.22%) ADSL
5 11 (12.22%) Broadband
6 10 (11.11%) LAN
6 10 (11.11%) Firewall
7 6 (6.67%) WAN
8 4 (4.44%) PBX
9 3 (3.33%) VPN
10 2 (2.22%) VoIP
11 1 (1.11%) SMTP
11 1 (1.11%) Intranet
11 1 (1.11%) IP Telephony
11 1 (1.11%) VLAN
11 1 (1.11%) Wireless
Database & Business Intelligence
1 17 (18.89%) SQL Server
2 8 (8.89%) SQL Server 2012
3 7 (7.78%) SQL Server 2008
4 1 (1.11%) SQL Server 2005
4 1 (1.11%) MySQL
4 1 (1.11%) Crystal Reports
Development Applications
1 1 (1.11%) Eclipse
General
1 10 (11.11%) Retail
2 5 (5.56%) Finance
2 5 (5.56%) Manufacturing
3 4 (4.44%) Telecoms
3 4 (4.44%) Legal
4 1 (1.11%) Welsh Language
4 1 (1.11%) Games
4 1 (1.11%) Aerospace
Libraries, Frameworks & Software Standards
1 10 (11.11%) .NET
2 7 (7.78%) ASP.NET
3 2 (2.22%) HTML
Miscellaneous
1 2 (2.22%) Mainframe
2 1 (1.11%) Analytical Skills
2 1 (1.11%) PlayStation
2 1 (1.11%) EPoS
2 1 (1.11%) Video Conferencing
2 1 (1.11%) Clustering
Operating Systems
1 75 (83.33%) Windows
2 27 (30.00%) Windows XP
3 25 (27.78%) Windows Server 2012
4 24 (26.67%) Windows 8
5 22 (24.44%) Windows Server 2008
5 22 (24.44%) Windows Server 2003
6 20 (22.22%) Windows 7
7 16 (17.78%) UNIX
8 14 (15.56%) Linux
9 11 (12.22%) Solaris
10 2 (2.22%) Ubuntu
11 1 (1.11%) Mac OS
11 1 (1.11%) Mac OS X
11 1 (1.11%) Windows Vista
Processes & Methodologies
1 19 (21.11%) ITIL
2 3 (3.33%) Line Management
2 3 (3.33%) Project Management
2 3 (3.33%) ERP
2 3 (3.33%) Logistics
2 3 (3.33%) Time Management
2 3 (3.33%) Workflow
3 2 (2.22%) Incident Management
3 2 (2.22%) Asset Management
3 2 (2.22%) Continuous Improvement
4 1 (1.11%) Infrastructure Management
4 1 (1.11%) Network Monitoring
4 1 (1.11%) Mentoring
4 1 (1.11%) BCP
4 1 (1.11%) DNA
4 1 (1.11%) CRM
4 1 (1.11%) Matrix Management
4 1 (1.11%) Service Delivery
4 1 (1.11%) Change Management
Programming Languages
1 9 (10.00%) SQL
2 6 (6.67%) VB.NET
3 3 (3.33%) VB
3 3 (3.33%) C#
4 2 (2.22%) Shell Script
4 2 (2.22%) PowerShell
5 1 (1.11%) JavaScript
5 1 (1.11%) T-SQL
Qualifications
1 9 (10.00%) Microsoft Certification
2 8 (8.89%) MCP
3 7 (7.78%) Degree
4 5 (5.56%) MCTS
4 5 (5.56%) MCITP
5 3 (3.33%) MCSE
5 3 (3.33%) MCSA
6 1 (1.11%) CCNA
6 1 (1.11%) Cisco Certification
6 1 (1.11%) MCDST
Quality Assurance & Compliance
1 4 (4.44%) SLA
2 1 (1.11%) ISO/IEC 27001
2 1 (1.11%) PCI DSS
System Software
1 59 (65.56%) Active Directory
2 11 (12.22%) VMware Infrastructure
3 7 (7.78%) Hyper-V
4 6 (6.67%) vSphere
5 2 (2.22%) Terminal Services
6 1 (1.11%) XenApp
Systems Management
1 3 (3.33%) SCCM
Vendors
1 53 (58.89%) Microsoft
2 13 (14.44%) VMware
3 12 (13.33%) Cisco
4 11 (12.22%) EMC
4 11 (12.22%) Oracle
5 8 (8.89%) Lotus
6 7 (7.78%) Citrix
7 3 (3.33%) SAP
7 3 (3.33%) Capita
8 2 (2.22%) Red Hat
9 1 (1.11%) F5
9 1 (1.11%) LexisNexis
9 1 (1.11%) Sage
9 1 (1.11%) Dell
9 1 (1.11%) Civica
9 1 (1.11%) Google
9 1 (1.11%) SonicWALL
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